Update on Google Business Messages | Google for Developers

<!doctype html> <html lang="en" dir="ltr"> <head><script type="text/javascript" src="https://web-static.archive.org/_static/js/bundle-playback.js?v=7YQSqjSh" charset="utf-8"></script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="https://web-static.archive.org/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm","20240916073858","https://web.archive.org/","web","https://web-static.archive.org/_static/", "1726472338"); </script> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/banner-styles.css?v=p7PEIJWi" /> <link rel="stylesheet" type="text/css" href="https://web-static.archive.org/_static/css/iconochive.css?v=3PDvdIFv" />  <meta name="google-signin-client-id" content="721724668570-nbkv1cfusk7kk4eni4pjvepaus73b13t.apps.googleusercontent.com"> <meta name="google-signin-scope" content="profile email https://www.googleapis.com/auth/developerprofiles https://www.googleapis.com/auth/developerprofiles.award"> <meta property="og:site_name" content="Google for Developers"> <meta property="og:type" content="website"><meta name="theme-color" content="#1a73e8"><meta charset="utf-8"> <meta content="IE=Edge" http-equiv="X-UA-Compatible"> <meta name="viewport" content="width=device-width, initial-scale=1"> <link rel="manifest" href="/web/20240916073858/https://developers.google.com/_pwa/developers/manifest.json" crossorigin="use-credentials"> <link rel="preconnect" href="//web.archive.org/web/20240916073858/https://www.gstatic.com/" crossorigin> <link rel="preconnect" href="//web.archive.org/web/20240916073858/https://fonts.gstatic.com/" crossorigin> <link rel="preconnect" href="//web.archive.org/web/20240916073858/https://fonts.googleapis.com/" crossorigin> <link rel="preconnect" href="//web.archive.org/web/20240916073858/https://apis.google.com/" crossorigin> <link rel="preconnect" href="//web.archive.org/web/20240916073858/https://www.google-analytics.com/" crossorigin><link rel="stylesheet" href="//web.archive.org/web/20240916073858cs_/https://fonts.googleapis.com/css?family=Google+Sans:400,500|Roboto:400,400italic,500,500italic,700,700italic|Roboto+Mono:400,500,700&display=swap"> <link rel="stylesheet" href="//web.archive.org/web/20240916073858cs_/https://fonts.googleapis.com/css2?family=Material+Icons&family=Material+Symbols+Outlined:opsz,wght,FILL,GRAD@20..48,100..700,0..1,-50..200&display=block"><link rel="stylesheet" href="https://web.archive.org/web/20240916073858cs_/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers/css/app.css"> <link rel="shortcut icon" href="https://web.archive.org/web/20240916073858im_/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers/images/favicon-new.png"> <link rel="apple-touch-icon" href="https://web.archive.org/web/20240916073858im_/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers/images/touchicon-180-new.png"><link rel="canonical" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm"><link rel="search" type="application/opensearchdescription+xml" title="Google for Developers" href="https://web.archive.org/web/20240916073858/https://developers.google.com/s/opensearch.xml"> <link rel="alternate" hreflang="en" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm"/><link rel="alternate" hreflang="x-default" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm"/><link rel="alternate" hreflang="ar" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=ar"/><link rel="alternate" hreflang="bn" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=bn"/><link rel="alternate" hreflang="zh-Hans" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=zh-cn"/><link rel="alternate" hreflang="zh-Hant" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=zh-tw"/><link rel="alternate" hreflang="fa" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=fa"/><link rel="alternate" hreflang="fr" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=fr"/><link rel="alternate" hreflang="de" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=de"/><link rel="alternate" hreflang="he" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=he"/><link rel="alternate" hreflang="hi" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=hi"/><link rel="alternate" hreflang="id" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=id"/><link rel="alternate" hreflang="it" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=it"/><link rel="alternate" hreflang="ja" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=ja"/><link rel="alternate" hreflang="ko" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=ko"/><link rel="alternate" hreflang="pl" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=pl"/><link rel="alternate" hreflang="pt-BR" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=pt-br"/><link rel="alternate" hreflang="ru" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=ru"/><link rel="alternate" hreflang="es-419" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=es-419"/><link rel="alternate" hreflang="th" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=th"/><link rel="alternate" hreflang="tr" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=tr"/><link rel="alternate" hreflang="vi" href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm?hl=vi"/><title>Update on Google Business Messages  |  Google for Developers</title> <meta property="og:title" content="Update on Google Business Messages | Google for Developers"><meta property="og:url" content="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm"><meta property="og:image" content="https://web.archive.org/web/20240916073858im_/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers/images/opengraph/google-blue.png"> <meta property="og:image:width" content="1200"> <meta property="og:image:height" content="675"><meta property="og:locale" content="en"><meta name="twitter:card" content="summary_large_image"><script type="application/ld+json"> { "@context": "https://web.archive.org/web/20240916073858/https://schema.org", "@type": "Article", "headline": "Update on Google Business Messages" } </script><script type="application/ld+json"> { "@context": "https://web.archive.org/web/20240916073858/https://schema.org", "@type": "BreadcrumbList", "itemListElement": [{ "@type": "ListItem", "position": 1, "name": "Business Communications", "item": "https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications" },{ "@type": "ListItem", "position": 2, "name": "Business Messages", "item": "https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications" },{ "@type": "ListItem", "position": 3, "name": "Update on Google Business Messages", "item": "https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm" }] } </script> <link rel="stylesheet" href="/web/20240916073858cs_/https://developers.google.com/extras.css"></head> <body class="" template="page" theme="google-blue" type="article" layout="docs" concierge display-toc pending> <devsite-progress type="indeterminate" id="app-progress"></devsite-progress> <section class="devsite-wrapper"> <devsite-cookie-notification-bar></devsite-cookie-notification-bar> <devsite-header role="banner"> <div class="devsite-header--inner nocontent"> <div class="devsite-top-logo-row-wrapper-wrapper"> <div class="devsite-top-logo-row-wrapper"> <div class="devsite-top-logo-row"> <button type="button" id="devsite-hamburger-menu" class="devsite-header-icon-button button-flat material-icons gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Navigation menu button" visually-hidden aria-label="Open menu"> </button> <div class="devsite-product-name-wrapper"> <span class="devsite-product-name"> <ul class="devsite-breadcrumb-list"> <li class="devsite-breadcrumb-item "> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Upper Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="Business Communications"> Business Communications </a> </li> </ul> </span> </div> <div class="devsite-top-logo-row-middle"> <div class="devsite-header-upper-tabs"> <devsite-tabs class="upper-tabs"> <nav class="devsite-tabs-wrapper" aria-label="Upper tabs"> <tab class="devsite-active"> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - business messages" track-metadata-module="primary nav" aria-label="Business Messages, selected" data-category="Site-Wide Custom Events" data-label="Tab: Business Messages" track-name="business messages"> Business Messages </a> </tab> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/rcs-business-messaging" track-metadata-eventdetail="https://developers.google.com/business-communications/rcs-business-messaging" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - rcs business messaging" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: RCS Business Messaging" track-name="rcs business messaging"> RCS Business Messaging </a> </tab> </nav> </devsite-tabs> </div> <devsite-search enable-signin enable-search enable-suggestions enable-query-completion project-name="Business Messages" tenant-name="Google for Developers" project-scope="/business-communications" url-scoped="https://developers.google.com/s/results/business-communications"> <form class="devsite-search-form" action="https://web.archive.org/web/20240916073858/https://developers.google.com/s/results" method="GET"> <div class="devsite-search-container"> <button type="button" search-open class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Open search"></button> <div class="devsite-searchbox"> <input aria-activedescendant="" aria-autocomplete="list" aria-label="Search" aria-expanded="false" aria-haspopup="listbox" autocomplete="off" class="devsite-search-field devsite-search-query" name="q" placeholder="Search" role="combobox" type="text" value=""> <div class="devsite-search-image material-icons" aria-hidden="true"> </div> <div class="devsite-search-shortcut-icon-container" aria-hidden="true"> <kbd class="devsite-search-shortcut-icon">/</kbd> </div> </div> </div> </form> <button type="button" search-close class="devsite-search-button devsite-header-icon-button button-flat material-icons" aria-label="Close search"></button> </devsite-search> </div> <devsite-language-selector> <ul role="presentation"> <li role="presentation"> <a role="menuitem" lang="en">English</a> </li> <li role="presentation"> <a role="menuitem" lang="de">Deutsch</a> </li> <li role="presentation"> <a role="menuitem" lang="es">Español</a> </li> <li role="presentation"> <a role="menuitem" lang="es_419">Español – América Latina</a> </li> <li role="presentation"> <a role="menuitem" lang="fr">Français</a> </li> <li role="presentation"> <a role="menuitem" lang="id">Indonesia</a> </li> <li role="presentation"> <a role="menuitem" lang="it">Italiano</a> </li> <li role="presentation"> <a role="menuitem" lang="pl">Polski</a> </li> <li role="presentation"> <a role="menuitem" lang="pt_br">Português – Brasil</a> </li> <li role="presentation"> <a role="menuitem" lang="vi">Tiếng Việt</a> </li> <li role="presentation"> <a role="menuitem" lang="tr">Türkçe</a> </li> <li role="presentation"> <a role="menuitem" lang="ru">Русский</a> </li> <li role="presentation"> <a role="menuitem" lang="he">עברית</a> </li> <li role="presentation"> <a role="menuitem" lang="ar">العربيّة</a> </li> <li role="presentation"> <a role="menuitem" lang="fa">فارسی</a> </li> <li role="presentation"> <a role="menuitem" lang="hi">हिंदी</a> </li> <li role="presentation"> <a role="menuitem" lang="bn">বাংলা</a> </li> <li role="presentation"> <a role="menuitem" lang="th">ภาษาไทย</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_cn">中文 – 简体</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_tw">中文 – 繁體</a> </li> <li role="presentation"> <a role="menuitem" lang="ja">日本語</a> </li> <li role="presentation"> <a role="menuitem" lang="ko">한국어</a> </li> </ul> </devsite-language-selector> <devsite-user enable-profiles fp-auth id="devsite-user"> <span class="button devsite-top-button" aria-hidden="true" visually-hidden>Sign in</span> </devsite-user> </div> </div> </div> <div class="devsite-collapsible-section "> <div class="devsite-header-background"> <div class="devsite-product-id-row"> <div class="devsite-product-description-row"> <ul class="devsite-breadcrumb-list"> <li class="devsite-breadcrumb-item "> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Lower Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="Business Messages"> Business Messages </a> </li> </ul> </div> <div class="devsite-product-button-row"> <a href="https://web.archive.org/web/20240916073858/https://business-communications.cloud.google.com/?utm_source=navigation-button&utm_medium=devsite&utm_campaign=business-messages" class="button ">Go to console</a> </div> </div> <div class="devsite-doc-set-nav-row"> <devsite-tabs class="lower-tabs"> <nav class="devsite-tabs-wrapper" aria-label="Lower tabs"> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - home" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Home" track-name="home"> Home </a> </tab> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/guides" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - guides" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Guides" track-name="guides"> Guides </a> </tab> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/trainings" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/trainings" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - trainings" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Trainings" track-name="trainings"> Trainings </a> </tab> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/reference" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/reference" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - reference" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Reference" track-name="reference"> Reference </a> </tab> <tab class="devsite-active"> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/support" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/support" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - support" track-metadata-module="primary nav" aria-label="Support, selected" data-category="Site-Wide Custom Events" data-label="Tab: Support" track-name="support"> Support </a> </tab> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/resources" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - resources" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Resources" track-name="resources"> Resources </a> </tab> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/conversation-design" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/conversation-design" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - conversation design" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Conversation design" track-name="conversation design"> Conversation design </a> </tab> <tab> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/marketing-kit" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/resources/marketing-kit" class="devsite-tabs-content gc-analytics-event " track-type="nav" track-metadata-position="nav - marketing kit" track-metadata-module="primary nav" data-category="Site-Wide Custom Events" data-label="Tab: Marketing kit" track-name="marketing kit"> Marketing kit </a> </tab> </nav> </devsite-tabs> </div> </div> </div> </div> </devsite-header> <devsite-book-nav scrollbars> <div class="devsite-book-nav-filter"> <span class="filter-list-icon material-icons" aria-hidden="true"></span> <input type="text" placeholder="Filter" aria-label="Type to filter" role="searchbox"> <span class="filter-clear-button hidden" data-title="Clear filter" aria-label="Clear filter" role="button" tabindex="0"></span> </div> <nav class="devsite-book-nav devsite-nav nocontent" aria-label="Side menu"> <div class="devsite-mobile-header"> <button type="button" id="devsite-close-nav" class="devsite-header-icon-button button-flat material-icons gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Close navigation" aria-label="Close navigation"> </button> <div class="devsite-product-name-wrapper"> <span class="devsite-product-name"> <ul class="devsite-breadcrumb-list"> <li class="devsite-breadcrumb-item "> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Upper Header" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail="Business Communications"> Business Communications </a> </li> </ul> </span> </div> </div> <div class="devsite-book-nav-wrapper"> <div class="devsite-mobile-nav-top"> <ul class="devsite-nav-list"> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages" class="devsite-nav-title gc-analytics-event devsite-nav-active" data-category="Site-Wide Custom Events" data-label="Tab: Business Messages" track-name="business messages" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Business Messages" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Business Messages </span> </a> <ul class="devsite-nav-responsive-tabs"> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Tab: Home" track-name="home" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Home" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Home </span> </a> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Guides" track-name="guides" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Guides" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Guides </span> <span class="devsite-nav-icon material-icons" data-icon="forward"> </span> </a> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/trainings" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Trainings" track-name="trainings" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Trainings" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Trainings </span> <span class="devsite-nav-icon material-icons" data-icon="forward"> </span> </a> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/reference" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Reference" track-name="reference" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Reference" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Reference </span> <span class="devsite-nav-icon material-icons" data-icon="forward"> </span> </a> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/support" class="devsite-nav-title gc-analytics-event devsite-nav-has-children devsite-nav-active" data-category="Site-Wide Custom Events" data-label="Tab: Support" track-name="support" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Support" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip menu="_book"> Support </span> <span class="devsite-nav-icon material-icons" data-icon="forward" menu="_book"> </span> </a> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Resources" track-name="resources" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Resources" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Resources </span> <span class="devsite-nav-icon material-icons" data-icon="forward"> </span> </a> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/conversation-design" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Conversation design" track-name="conversation design" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Conversation design" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Conversation design </span> <span class="devsite-nav-icon material-icons" data-icon="forward"> </span> </a> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/marketing-kit" class="devsite-nav-title gc-analytics-event devsite-nav-has-children " data-category="Site-Wide Custom Events" data-label="Tab: Marketing kit" track-name="marketing kit" data-category="Site-Wide Custom Events" data-label="Responsive Tab: Marketing kit" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> Marketing kit </span> <span class="devsite-nav-icon material-icons" data-icon="forward"> </span> </a> </li> </ul> </li> <li class="devsite-nav-item"> <a href="/web/20240916073858/https://developers.google.com/business-communications/rcs-business-messaging" class="devsite-nav-title gc-analytics-event " data-category="Site-Wide Custom Events" data-label="Tab: RCS Business Messaging" track-name="rcs business messaging" data-category="Site-Wide Custom Events" data-label="Responsive Tab: RCS Business Messaging" track-type="globalNav" track-metadata-eventdetail="globalMenu" track-metadata-position="nav"> <span class="devsite-nav-text" tooltip> RCS Business Messaging </span> </a> </li> </ul> </div> <div class="devsite-mobile-nav-bottom"> <ul class="devsite-nav-list" menu="_book"> <li class="devsite-nav-item"><a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/support" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /business-communications/business-messages/support" track-type="bookNav" track-name="click" track-metadata-eventdetail="/business-communications/business-messages/support"><span class="devsite-nav-text" tooltip>Overview</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Resources</span> </div></li> <li class="devsite-nav-item devsite-nav-external"><a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/support/contact" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: https://developers.google.com/business-communications/business-messages/support/contact" track-type="bookNav" track-name="click" track-metadata-eventdetail="https://developers.google.com/business-communications/business-messages/support/contact"><span class="devsite-nav-text" tooltip>Contact us</span><span class="devsite-nav-icon material-icons" data-icon="external" data-title="External" aria-hidden="true"></span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Terms and Policies</span> </div></li> <li class="devsite-nav-item"><a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/support/tos" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /business-communications/business-messages/support/tos" track-type="bookNav" track-name="click" track-metadata-eventdetail="/business-communications/business-messages/support/tos"><span class="devsite-nav-text" tooltip>Terms and Services</span></a></li> <li class="devsite-nav-item"><a href="/web/20240916073858/https://developers.google.com/business-communications/support/aup" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /business-communications/support/aup" track-type="bookNav" track-name="click" track-metadata-eventdetail="/business-communications/support/aup"><span class="devsite-nav-text" tooltip>Acceptable Use Policy</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Data Security</span> </div></li> <li class="devsite-nav-item"><a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/support/data-security" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /business-communications/business-messages/support/data-security" track-type="bookNav" track-name="click" track-metadata-eventdetail="/business-communications/business-messages/support/data-security"><span class="devsite-nav-text" tooltip>Data Security Q&A</span></a></li> <li class="devsite-nav-item devsite-nav-heading"><div class="devsite-nav-title devsite-nav-title-no-path"> <span class="devsite-nav-text" tooltip>Release Notes</span> </div></li> <li class="devsite-nav-item"><a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /business-communications/business-messages/resources/release-notes" track-type="bookNav" track-name="click" track-metadata-eventdetail="/business-communications/business-messages/resources/release-notes"><span class="devsite-nav-text" tooltip>Release Notes</span></a></li> <li class="devsite-nav-item"><a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm" class="devsite-nav-title gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Book nav link, pathname: /business-communications/business-messages/resources/release-notes/update-on-gbm" track-type="bookNav" track-name="click" track-metadata-eventdetail="/business-communications/business-messages/resources/release-notes/update-on-gbm"><span class="devsite-nav-text" tooltip>Update on Google Business Messages</span></a></li> </ul> </div> </div> </nav> </devsite-book-nav> <section id="gc-wrapper"> <main role="main" class="devsite-main-content" has-book-nav> <devsite-content> <article class="devsite-article"> <div class="devsite-banner devsite-banner-announcement nocontent"> <div class="devsite-banner-message"> <div class="devsite-banner-message-text"> We will be winding down Google Business Messages on July 31, 2024. Read more <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/resources/release-notes/update-on-gbm">here</a>. </div> </div> </div> <div class="devsite-article-meta nocontent" role="navigation"> <ul class="devsite-breadcrumb-list" aria-label="Breadcrumb"> <li class="devsite-breadcrumb-item "> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="1" track-type="globalNav" track-name="breadcrumb" track-metadata-position="1" track-metadata-eventdetail=""> Home </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/products" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="2" track-type="globalNav" track-name="breadcrumb" track-metadata-position="2" track-metadata-eventdetail=""> Products </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="3" track-type="globalNav" track-name="breadcrumb" track-metadata-position="3" track-metadata-eventdetail="Business Communications"> Business Communications </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="4" track-type="globalNav" track-name="breadcrumb" track-metadata-position="4" track-metadata-eventdetail="Business Messages"> Business Messages </a> </li> <li class="devsite-breadcrumb-item "> <div class="devsite-breadcrumb-guillemet material-icons" aria-hidden="true"></div> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/business-communications/business-messages/support" class="devsite-breadcrumb-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Breadcrumbs" data-value="5" track-type="globalNav" track-name="breadcrumb" track-metadata-position="5" track-metadata-eventdetail=""> Support </a> </li> </ul> <devsite-thumb-rating position="header"> </devsite-thumb-rating> </div> <h1 class="devsite-page-title" tabindex="-1"> Update on Google Business Messages </h1> <devsite-feature-tooltip ack-key="AckCollectionsBookmarkTooltipDismiss" analytics-category="Site-Wide Custom Events" analytics-action-show="Callout Profile displayed" analytics-action-close="Callout Profile dismissed" analytics-label="Create Collection Callout" class="devsite-page-bookmark-tooltip nocontent" dismiss-button="true" id="devsite-collections-dropdown" dismiss-button-text="Dismiss" close-button-text="Got it"> <devsite-bookmark></devsite-bookmark> <span slot="popout-heading"> Stay organized with collections </span> <span slot="popout-contents"> Save and categorize content based on your preferences. </span> </devsite-feature-tooltip> <div class="devsite-page-title-meta"><devsite-view-release-notes></devsite-view-release-notes></div> <devsite-toc class="devsite-nav" depth="2" devsite-toc-embedded> </devsite-toc> <div class="devsite-article-body clearfix "> <p>We will be winding down Google Business Messages on <strong>July 31, 2024</strong>. We acknowledge this may be difficult news – as we continually improve our tools, we occasionally have to make difficult decisions which may impact the businesses and partners we work with. It's important to us that Google remains a helpful partner as you manage your business and we remain committed to this mission.</p> <p>No action is required for any brands and partners who only use Google <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/concepts/entry-point">entry points</a> for Business Messaging. Brands and partners using <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/concepts/entry-point#brand">brand-managed entry points</a>, such as a URL or web widget, should remove the entry point or replace it with an alternative messaging option by July 15, 2024. Google will stop creating new conversations after this date, and chat feature will fully end on July 31, 2024.</p> <p><strong>If you have alternative chat channels</strong>, consider inviting your customers to continue conversations there.</p> <h2 id="faqs" data-text="FAQs" tabindex="-1">FAQs</h2> <p>Below are some of the FAQs that provide more details about this change. If you have any more questions, you can reach out to us using our GBM support channel.</p> <h3 id="what_is_happening_to_google_business_messages" data-text="What is happening to Google Business Messages?" tabindex="-1">What is happening to Google Business Messages?</h3> <p>Google Business Messages (GBM) will be discontinued on July 31, 2024. After this date, developers can't use GBM to let users engage with brands through any of the Google entry points or third-party channels.</p> <h3 id="can_i_still_get_messages_for_a_limited_time" data-text="Can I still get messages for a limited time?" tabindex="-1">Can I still get messages for a limited time?</h3> <p>Yes. You'll continue to receive messages on GBM until July 15, 2024. After that, you'll have 30 days to either close or open message threads or move them to your new chat service. Ensure to let users know about the change and how to reach you with your new messaging service. You won't receive any new messages after July 1, 2024.</p> <h3 id="i_only_use_google_entry_points_for_messages_do_i_need_to_do_anything" data-text="I only use Google entry points for messages. Do I need to do anything?" tabindex="-1">I only use Google entry points for messages. Do I need to do anything?</h3> <p>No action is needed when you use Google entry points exclusively. You can inform your users about the unavailability of the messaging channel after July 15, 2024 by adding or modifying the <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/design/welcome-message">welcome message</a>.</p> <h3 id="what_should_i_do_to_continue_the_conversation_with_users" data-text="What should I do to continue the conversation with users?" tabindex="-1">What should I do to continue the conversation with users?</h3> <p>If for any reason, you can't close out the conversation before July 31, 2024, then we suggest you redirect your users to your alternative communication channels. If applicable, you can link your social media profiles and add website / phone number information to your Google Business profile to inform users of alternative channels.</p> <h3 id="my_business_or_brand_uses_brand-managed_entry_points_like_urls_or_web_widgets_what_do_i_need_to_do" data-text="My business or brand uses brand-managed entry points like URLs or web widgets. What do I need to do?" tabindex="-1">My business or brand uses brand-managed entry points like URLs or web widgets. What do I need to do?</h3> <p>It's important to remove your <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/concepts/entry-point#brand">brand-managed entry point</a>, or replace it with a different messaging option by July 15, 2024. This ensures easy communication with the users.</p> <h3 id="i_had_just_filled_out_the_partner_registration_form_what_happens_next" data-text="I had just filled out the partner registration form. What happens next?" tabindex="-1">I had just filled out the partner registration form. What happens next?</h3> <p>Unfortunately, because of the product deprecation, we will stop new partner registrations after May 22, 2024.</p> <h3 id="when_will_the_api_start_returning_errors" data-text="When will the API start returning errors?" tabindex="-1">When will the API start returning errors?</h3> <p>GBM API endpoints will start to return errors after July 31, 2024. Partner console access for existing GBM partners will also be revoked after July 31, 2024.</p> <h3 id="can_i_verify_new_gbm_agents_and_locations" data-text="Can I verify new GBM agents and locations?" tabindex="-1">Can I verify new GBM agents and locations?</h3> <p>GBM will stop new <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/verify?method=api">agent verifications</a> and new <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/verify?method=api">location verifications</a> after May 22, 2024. You can't use the partner console or the APIs to verify new agents or new locations.</p> <h3 id="will_i_be_able_to_launch_verified_gbm_agents" data-text="Will I be able to launch verified GBM agents?" tabindex="-1">Will I be able to launch verified GBM agents?</h3> <p>No. GBM will stop new <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/launch/agents?method=console">agent launches</a> and new <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/launch/locations?method=console">location launches</a> after May 22, 2024. You can't use the partner console or the APIs to launch new agents or new locations.</p> <h3 id="will_i_be_able_to_unlaunch_gbm_agents_before_the_turndown_date_of_july_31_2024" data-text="Will I be able to unlaunch GBM agents before the turndown date of July 31, 2024?" tabindex="-1">Will I be able to unlaunch GBM agents before the turndown date of July 31, 2024?</h3> <p>You can <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/launch/agents?method=console#unlaunch-agent">unlaunch</a> your agents using console and API on or before July 31, 2024.</p> <h3 id="when_will_the_gbm_performance_metrics_become_unavailable" data-text="When will the GBM performance metrics become unavailable?" tabindex="-1">When will the GBM performance metrics become unavailable?</h3> <p>You can't view your <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/qa/metrics">GBM agent metrics</a> after July 15, 2024.</p> <h3 id="what_should_i_do_now" data-text="What should I do now?" tabindex="-1">What should I do now?</h3> <p>We advise you to add or modify your <a href="/web/20240916073858/https://developers.google.com/business-communications/business-messages/guides/how-to/design/welcome-message">welcome message</a> to inform users about the unavailability of the messaging channel after July 15, 2024 and redirect them to alternative communication channels as needed.</p> <h3 id="what_will_happen_to_my_existing_chat_conversations" data-text="What will happen to my existing chat conversations?" tabindex="-1">What will happen to my existing chat conversations?</h3> <p>User will not be able to send or receive any new message in their existing chat conversations post 7/31. Chat conversations in Android Messages will remain until the user deletes them.</p> <p>Existing chat conversations available in Google Maps inbox will be removed post 7/31 as Google will be deprecating the chat inbox feature within Google Maps.</p> <h3 id="is_it_possible_to_link_the_chat_button_on_gbp_to_other_3p_chat_channels" data-text="Is it possible to link the chat button on GBP to other 3P chat channels?" tabindex="-1">Is it possible to link the chat button on GBP to other 3P chat channels?</h3> <p>No, unfortunately, you cannot link the existing chat button on a Google Business Profile to a 3P chat channel.</p> <h3 id="what_will_happen_to_the_bm_widget_experience_for_users" data-text="What will happen to the BM Widget experience for users?" tabindex="-1">What will happen to the BM Widget experience for users?</h3> <p>Starting 7/31, BM Widget will cease to function and users will see an error while loading the conversation dialog panel. We advise developers to remove the BM widget from their websites to avoid any user experience issues.</p> </div> <devsite-thumb-rating position="footer"> </devsite-thumb-rating> </article> <devsite-content-footer class="nocontent"> <p>Except as otherwise noted, the content of this page is licensed under the <a href="https://web.archive.org/web/20240916073858/https://creativecommons.org/licenses/by/4.0/">Creative Commons Attribution 4.0 License</a>, and code samples are licensed under the <a href="https://web.archive.org/web/20240916073858/https://www.apache.org/licenses/LICENSE-2.0">Apache 2.0 License</a>. For details, see the <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/site-policies">Google Developers Site Policies</a>. Java is a registered trademark of Oracle and/or its affiliates.</p> <p>Last updated 2024-07-29 UTC.</p> </devsite-content-footer> <devsite-notification> </devsite-notification> <div class="devsite-content-data"> <template class="devsite-thumb-rating-down-categories"> [{ "type": "thumb-down", "id": "missingTheInformationINeed", "label":"Missing the information I need" },{ "type": "thumb-down", "id": "tooComplicatedTooManySteps", "label":"Too complicated / too many steps" },{ "type": "thumb-down", "id": "outOfDate", "label":"Out of date" },{ "type": "thumb-down", "id": "samplesCodeIssue", "label":"Samples / code issue" },{ "type": "thumb-down", "id": "otherDown", "label":"Other" }] </template> <template class="devsite-thumb-rating-up-categories"> [{ "type": "thumb-up", "id": "easyToUnderstand", "label":"Easy to understand" },{ "type": "thumb-up", "id": "solvedMyProblem", "label":"Solved my problem" },{ "type": "thumb-up", "id": "otherUp", "label":"Other" }] </template> <template class="devsite-lifecycle-data"> {"lastModified": "Last updated 2024-07-29 UTC."} </template> </div> </devsite-content> </main> <devsite-footer-promos class="devsite-footer"> </devsite-footer-promos> <devsite-footer-linkboxes class="devsite-footer"> <nav class="devsite-footer-linkboxes nocontent" aria-label="Footer links"> <ul class="devsite-footer-linkboxes-list"> <li class="devsite-footer-linkbox "> <h3 class="devsite-footer-linkbox-heading no-link">Connect</h3> <ul class="devsite-footer-linkbox-list"> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://googledevelopers.blogspot.com/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 1)"> Blog </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://web.archive.org/web/20240916073858/https://www.instagram.com/googlefordevs/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 2)"> Instagram </a> </li> <li class="devsite-footer-linkbox-item"> <a href="https://web.archive.org/web/20240916073858/https://www.linkedin.com/showcase/googledevelopers/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 3)"> LinkedIn </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://twitter.com/googledevs" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 4)"> X (Twitter) </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://www.youtube.com/user/GoogleDevelopers" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 5)"> YouTube </a> </li> </ul> </li> <li class="devsite-footer-linkbox "> <h3 class="devsite-footer-linkbox-heading no-link">Programs</h3> <ul class="devsite-footer-linkbox-list"> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://www.womentechmakers.com/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 1)"> Women Techmakers </a> </li> <li class="devsite-footer-linkbox-item"> <a href="/web/20240916073858/https://developers.google.com/community/gdg" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 2)"> Google Developer Groups </a> </li> <li class="devsite-footer-linkbox-item"> <a href="/web/20240916073858/https://developers.google.com/community/experts" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 3)"> Google Developer Experts </a> </li> <li class="devsite-footer-linkbox-item"> <a href="/web/20240916073858/https://developers.google.com/community/accelerators" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 4)"> Accelerators </a> </li> <li class="devsite-footer-linkbox-item"> <a href="/web/20240916073858/https://developers.google.com/community/gdsc" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 5)"> Google Developer Student Clubs </a> </li> </ul> </li> <li class="devsite-footer-linkbox "> <h3 class="devsite-footer-linkbox-heading no-link">Developer consoles</h3> <ul class="devsite-footer-linkbox-list"> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://console.developers.google.com/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 1)"> Google API Console </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://console.cloud.google.com/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 2)"> Google Cloud Platform Console </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://play.google.com/apps/publish" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 3)"> Google Play Console </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://console.firebase.google.com/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 4)"> Firebase Console </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://console.actions.google.com/" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 5)"> Actions on Google Console </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://cast.google.com/publish" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 6)"> Cast SDK Developer Console </a> </li> <li class="devsite-footer-linkbox-item"> <a href="//web.archive.org/web/20240916073858/https://chrome.google.com/webstore/developer/dashboard" class="devsite-footer-linkbox-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Link (index 7)"> Chrome Web Store Dashboard </a> </li> </ul> </li> </ul> </nav> </devsite-footer-linkboxes> <devsite-footer-utility class="devsite-footer"> <div class="devsite-footer-utility nocontent"> <nav class="devsite-footer-sites" aria-label="Other Google Developers websites"> <a href="https://web.archive.org/web/20240916073858/https://developers.google.com/" class="devsite-footer-sites-logo-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Google Developers Link"> <picture> <img class="devsite-footer-sites-logo" src="https://web.archive.org/web/20240916073858im_/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers/images/lockup-google-for-developers.svg" loading="lazy" alt="Google Developers"> </picture> </a> <ul class="devsite-footer-sites-list"> <li class="devsite-footer-sites-item"> <a href="//web.archive.org/web/20240916073858/https://developer.android.com/" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Android Link"> Android </a> </li> <li class="devsite-footer-sites-item"> <a href="//web.archive.org/web/20240916073858/https://developer.chrome.com/home" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Chrome Link"> Chrome </a> </li> <li class="devsite-footer-sites-item"> <a href="//web.archive.org/web/20240916073858/https://firebase.google.com/" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Firebase Link"> Firebase </a> </li> <li class="devsite-footer-sites-item"> <a href="//web.archive.org/web/20240916073858/https://cloud.google.com/" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer Google Cloud Platform Link"> Google Cloud Platform </a> </li> <li class="devsite-footer-sites-item"> <a href="/web/20240916073858/https://developers.google.com/products" class="devsite-footer-sites-link gc-analytics-event" data-category="Site-Wide Custom Events" data-label="Footer All products Link"> All products </a> </li> </ul> </nav> <nav class="devsite-footer-utility-links" aria-label="Utility links"> <ul class="devsite-footer-utility-list"> <li class="devsite-footer-utility-item "> <a class="devsite-footer-utility-link gc-analytics-event" href="/web/20240916073858/https://developers.google.com/terms/site-terms" data-category="Site-Wide Custom Events" data-label="Footer Terms link"> Terms </a> </li> <li class="devsite-footer-utility-item "> <a class="devsite-footer-utility-link gc-analytics-event" href="//web.archive.org/web/20240916073858/https://policies.google.com/privacy" data-category="Site-Wide Custom Events" data-label="Footer Privacy link"> Privacy </a> </li> <li class="devsite-footer-utility-item glue-cookie-notification-bar-control"> <a class="devsite-footer-utility-link gc-analytics-event" href="#" data-category="Site-Wide Custom Events" data-label="Footer Manage cookies link" aria-hidden="true"> Manage cookies </a> </li> <li class="devsite-footer-utility-item devsite-footer-utility-button"> <span class="devsite-footer-utility-description">Sign up for the Google for Developers newsletter</span> <a class="devsite-footer-utility-link gc-analytics-event" href="/web/20240916073858/https://developers.google.com/newsletter/subscribe" data-category="Site-Wide Custom Events" data-label="Footer Subscribe link"> Subscribe </a> </li> </ul> <devsite-language-selector> <ul role="presentation"> <li role="presentation"> <a role="menuitem" lang="en">English</a> </li> <li role="presentation"> <a role="menuitem" lang="de">Deutsch</a> </li> <li role="presentation"> <a role="menuitem" lang="es">Español</a> </li> <li role="presentation"> <a role="menuitem" lang="es_419">Español – América Latina</a> </li> <li role="presentation"> <a role="menuitem" lang="fr">Français</a> </li> <li role="presentation"> <a role="menuitem" lang="id">Indonesia</a> </li> <li role="presentation"> <a role="menuitem" lang="it">Italiano</a> </li> <li role="presentation"> <a role="menuitem" lang="pl">Polski</a> </li> <li role="presentation"> <a role="menuitem" lang="pt_br">Português – Brasil</a> </li> <li role="presentation"> <a role="menuitem" lang="vi">Tiếng Việt</a> </li> <li role="presentation"> <a role="menuitem" lang="tr">Türkçe</a> </li> <li role="presentation"> <a role="menuitem" lang="ru">Русский</a> </li> <li role="presentation"> <a role="menuitem" lang="he">עברית</a> </li> <li role="presentation"> <a role="menuitem" lang="ar">العربيّة</a> </li> <li role="presentation"> <a role="menuitem" lang="fa">فارسی</a> </li> <li role="presentation"> <a role="menuitem" lang="hi">हिंदी</a> </li> <li role="presentation"> <a role="menuitem" lang="bn">বাংলা</a> </li> <li role="presentation"> <a role="menuitem" lang="th">ภาษาไทย</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_cn">中文 – 简体</a> </li> <li role="presentation"> <a role="menuitem" lang="zh_tw">中文 – 繁體</a> </li> <li role="presentation"> <a role="menuitem" lang="ja">日本語</a> </li> <li role="presentation"> <a role="menuitem" lang="ko">한국어</a> </li> </ul> </devsite-language-selector> </nav> </div> </devsite-footer-utility> <devsite-panel></devsite-panel> <devsite-concierge data-info-panel data-ai-panel data-api-explorer-panel> </devsite-concierge> </section></section> <devsite-sitemask></devsite-sitemask> <devsite-snackbar> </devsite-snackbar> <devsite-tooltip></devsite-tooltip> <devsite-heading-link></devsite-heading-link> <devsite-analytics> <script type="application/json" analytics>[{"dimensions": {"dimension1": "Signed out", "dimension11": false, "dimension6": "en", "dimension4": "Business Messages", "dimension3": false, "dimension5": "en"}, "gaid": "UA-24532603-1", "metrics": {"ratings_count": "metric2", "ratings_value": "metric1"}, "purpose": 1}, {"dimensions": {"dimension1": "Signed out", "dimension11": false, "dimension6": "en", "dimension4": "Business Messages", "dimension3": false, "dimension5": "en"}, "gaid": "UA-124108791-1", "metrics": {"ratings_count": "metric2", "ratings_value": "metric1"}, "purpose": 0}]</script> <script type="application/json" tag-management>{"at": "True", "ga4": [{"id": "G-272J68FCRF", "purpose": 1}, {"id": "G-BTM7HH9R0B", "purpose": 0}], "ga4p": [{"id": "G-272J68FCRF", "purpose": 1}], "gtm": [], "parameters": {"internalUser": "False", "language": {"machineTranslated": "False", "requested": "en", "served": "en"}, "pageType": "article", "projectName": "Business Messages", "signedIn": "False", "tenant": "developers", "recommendations": {"sourcePage": "", "sourceType": 0, "sourceRank": 0, "sourceIdenticalDescriptions": 0, "sourceTitleWords": 0, "sourceDescriptionWords": 0, "experiment": ""}, "experiment": {"ids": ""}}}</script> </devsite-analytics> <devsite-badger></devsite-badger> <script nonce="tZvQZvww8MgU+a3i2R/mQuMlKKe7dY"> (function(d,e,v,s,i,t,E){d['GoogleDevelopersObject']=i; t=e.createElement(v);t.async=1;t.src=s;E=e.getElementsByTagName(v)[0]; E.parentNode.insertBefore(t,E);})(window, document, 'script', 'https://web.archive.org/web/20240916073858/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers/js/app_loader.js', '[1,"en",null,"/js/devsite_app_module.js","https://web.archive.org/web/20240916073858/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418","https://web.archive.org/web/20240916073858/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers","https://web.archive.org/web/20240916073858/https://developers-dot-devsite-v2-prod.appspot.com",null,null,["/_pwa/developers/manifest.json","https://web.archive.org/web/20240916073858/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/images/video-placeholder.svg","https://web.archive.org/web/20240916073858/https://www.gstatic.com/devrel-devsite/prod/veedbeaae685ee44a03112cb16b1d4bd8e26efe964d9c2b235745fe9600d13418/developers/images/favicon-new.png","https://web.archive.org/web/20240916073858/https://fonts.googleapis.com/css?family=Google+Sans:400,500|Roboto:400,400italic,500,500italic,700,700italic|Roboto+Mono:400,500,700&display=swap"],1,null,[1,6,8,12,14,17,21,25,50,52,63,70,75,76,80,87,91,92,93,97,98,100,101,102,103,104,105,107,108,109,110,112,113,117,118,120,122,124,125,126,127,129,130,131,132,133,134,135,136,138,140,141,147,148,149,151,152,156,157,158,159,161,163,164,168,169,170,179,180,182,183,186,191,193,196],"AIzaSyAP-jjEJBzmIyKR4F-3XITp8yM9T1gEEI8","AIzaSyB6xiKGDR5O3Ak2okS4rLkauxGUG7XP0hg","developers.google.com","AIzaSyAQk0fBONSGUqCNznf6Krs82Ap1-NV6J4o","AIzaSyCCxcqdrZ_7QMeLCRY20bh_SXdAYqy70KY",null,null,null,["TpcFeatures__enable_mirror_tenant_redirects","MiscFeatureFlags__enable_explain_this_code","Cloud__enable_cloud_shell_fte_user_flow","MiscFeatureFlags__developers_footer_image","CloudShell__cloud_shell_button","Experiments__reqs_query_experiments","MiscFeatureFlags__emergency_css","MiscFeatureFlags__enable_variable_operator","Search__enable_dynamic_content_confidential_banner","Profiles__enable_dashboard_curated_recommendations","CloudShell__cloud_code_overflow_menu","Profiles__require_profile_eligibility_for_signin","Analytics__enable_cookie_bar","Cloud__enable_cloudx_experiment_ids","Concierge__enable_pushui","Cloud__enable_cloud_facet_chat","Cloud__enable_cloudx_ping","Search__enable_ai_eligibility_checks","Profiles__enable_developer_profiles_callout","Concierge__enable_concierge_restricted","MiscFeatureFlags__enable_project_variables","Profiles__enable_page_saving","MiscFeatureFlags__enable_view_transitions","MiscFeatureFlags__enable_firebase_utm","Profiles__enable_release_notes_notifications","EngEduTelemetry__enable_engedu_telemetry","Search__enable_ai_search_summaries_restricted","Search__enable_suggestions_from_borg","Cloud__enable_cloud_shell","TpcFeatures__enable_required_headers","MiscFeatureFlags__developers_footer_dark_image","Analytics__enable_all_tenant_analytics","Cloud__enable_cloud_dlp_service","Concierge__enable_concierge","Profiles__enable_public_developer_profiles","Profiles__enable_awarding_url","Search__enable_ai_search_summaries","Search__enable_page_map","BookNav__enable_tenant_cache_key","Profiles__enable_profile_collections","Cloud__enable_legacy_calculator_redirect","Cloud__enable_llm_concierge_chat","Profiles__enable_recognition_badges","Cloud__enable_free_trial_server_call","Significatio__enable_by_tenant"],null,null,"AIzaSyBLEMok-5suZ67qRPzx0qUtbnLmyT_kCVE","https://web.archive.org/web/20240916073858/https://developerscontentserving-pa.clients6.google.com","AIzaSyCM4QpTRSqP5qI4Dvjt4OAScIN8sOUlO-k","https://web.archive.org/web/20240916073858/https://developerscontentsearch-pa.clients6.google.com",1,4,null,"https://web.archive.org/web/20240916073858/https://developerprofiles-pa.clients6.google.com",[1,"developers","Google for Developers","developers.google.com",null,"developers-dot-devsite-v2-prod.appspot.com",null,null,[1,1,[1],null,null,null,null,null,null,null,null,[1],null,null,null,null,null,null,[1],[1,null,null,[1,20],"/recommendations/information"],null,null,null,[1,1,1],[1,1,null,1,1]],null,[null,null,null,null,null,null,"/images/lockup-new.svg","/images/touchicon-180-new.png",null,null,null,null,1,null,null,null,null,null,null,null,null,1,null,null,null,"/images/lockup-dark-theme-new.svg",[]],[],null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,[6,1,14,15,20,22,23,29,32,36],null,[[null,null,null,[3,7,10,2,39,17,4,32,24,11,12,13,34,15,25],null,null,[1,[["docType","Choose a content type",[["Tutorial",null,null,null,null,null,null,null,null,"Tutorial"],["Guide",null,null,null,null,null,null,null,null,"Guide"],["Sample",null,null,null,null,null,null,null,null,"Sample"]]],["product","Choose a product",[["Android",null,null,null,null,null,null,null,null,"Android"],["ARCore",null,null,null,null,null,null,null,null,"ARCore"],["ChromeOS",null,null,null,null,null,null,null,null,"ChromeOS"],["Firebase",null,null,null,null,null,null,null,null,"Firebase"],["Flutter",null,null,null,null,null,null,null,null,"Flutter"],["Assistant",null,null,null,null,null,null,null,null,"Google Assistant"],["GoogleCloud",null,null,null,null,null,null,null,null,"Google Cloud"],["GoogleMapsPlatform",null,null,null,null,null,null,null,null,"Google Maps Platform"],["GooglePay",null,null,null,null,null,null,null,null,"Google Pay & Google Wallet"],["GooglePlay",null,null,null,null,null,null,null,null,"Google Play"],["Tensorflow",null,null,null,null,null,null,null,null,"TensorFlow"]]],["category","Choose a topic",[["AiAndMachineLearning",null,null,null,null,null,null,null,null,"AI and Machine Learning"],["Data",null,null,null,null,null,null,null,null,"Data"],["Enterprise",null,null,null,null,null,null,null,null,"Enterprise"],["Gaming",null,null,null,null,null,null,null,null,"Gaming"],["Mobile",null,null,null,null,null,null,null,null,"Mobile"],["Web",null,null,null,null,null,null,null,null,"Web"]]]]]],[1,1],null,1],[[["UA-24532603-1"],["UA-22084204-5"],null,null,["UA-24532603-5"],null,null,[["G-272J68FCRF"],null,null,[["G-272J68FCRF",2]]],[["UA-24532603-1",2]],null,[["UA-24532603-5",2]],null,1],[[13,10],[3,2],[12,9],[1,1],[4,3],[14,11],[5,4],[6,5],[11,8],[16,13],[15,12]],[[1,1],[2,2]]],null,4,null,null,null,null,null,null,null,null,null,null,null,null,null,"developers.devsite.google"]]') </script> <devsite-a11y-announce></devsite-a11y-announce> </body> </html>

CINXE.COM

Update on Google Business Messages | Google for Developers