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How To Resources | Manychat

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Use DMs instead</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></a></div></div></div></div></div></div></div></div><div class="TopBar_menu-item__erINs TopBar_underline__fakyk width"><div class="TopBar_menu-name__K5Fiu TopBar_underline-ov___PJ5a flex flex_jcsb flex_aic caps p_y-s p_l-l p_r-s"><span class="TopBar_underline-item__H_3_P">Agencies</span><div class="TopBar_menu-arrow__FDMqP arrowhead"></div></div><div class="TopBar_menu-drop__m6Qnb"><div class="TopBar_menu-ov__s2fQD"><div class="TopBar_menu-links-container__BmogN flex flex_fit p_y-m p_x-l"><a href="https://manychat.com/agency/listing/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_aic m_y-xs " link="/" label="Hire an Agency" description="Get help from chat marketing experts" icon="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg"><img class="TopBar_menu-ico__JegnN" 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class="TopBar_menu-links-list__StquJ flex flex_fit p_y-m p_x-l"><span class="caps m_y-xs p_b-xxxs">Get Inspired</span><div class="flex flex_fit"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs " label="Chatbot Examples" link="/messenger-marketing-examples" href="/messenger-marketing-examples"><span class="TopBar_underline-item__H_3_P">Chatbot Examples</span></a><a href="https://community.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk m_y-xs" label="Community" link="https://community.manychat.com/"><span class="TopBar_underline-item__H_3_P">Community</span></a></div></div></div></div></div></div></div></div></div></div><div class="fixed width disallow TopBar_inner__QSp4a"><div id="top-bar" class="allow TopBar_top-bar__kGlp_ " data-is-sticky="false" data-is-open="false"><div class="relative p_x-s sm-p_x-m height"><div class="flex width height flex_aic flex_jcsb" itemScope="" 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partner</span></div></a></div></div></div><div id="burger" class="block lg-none Burger_wrap__rP0CB "></div><nav class="TopBar_nav__tshTc flex width flex_c"><div class="TopBar_nav-drop__HPUBm shadow"></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Product</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex p_x-s TopBar_nav-links-container__ay3_5"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/instagram" label="Instagram" description="Automate your Instagram Marketing" icon="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" itemProp="url" href="/product/instagram"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/instagram.07dc14cd.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Instagram</p></div><div class="small text_grey m_t-xxs">Automate your Instagram Marketing</div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/whatsapp" label="WhatsApp" description="Connect with your Customers Instantly " icon="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" itemProp="url" href="/product/whatsapp"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/whatsapp.742928a4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">WhatsApp</p></div><div class="small text_grey m_t-xxs">Connect with your Customers Instantly </div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/product/messenger-marketing" label="Messenger" description="Facebook Messenger chatbot #1" icon="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" itemProp="url" href="/product/messenger-marketing"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/messenger.aac6546b.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Messenger</p></div><div class="small text_grey m_t-xxs">Facebook Messenger chatbot #1</div></a><a href="/product/ai" target="_self" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="https://manychat.com/product/ai" label="Manychat AI" description="A Smarter Way to Chat Automation" icon="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/ai.9f66e1b4.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Manychat AI</p></div><div class="small text_grey m_t-xxs">A Smarter Way to Chat Automation</div></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/integrations" label="Integrations" description="Connect to your favorite tools" icon="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" itemProp="url" href="/integrations"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/integrations.56fc2a5f.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Integrations</p></div><div class="small text_grey m_t-xxs">Connect to your favorite tools</div></a></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Solutions</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex TopBar_nav-links-list-container__J9_98"><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">by Business Type</div><div class="flex flex_fit p_t-xs"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for Creators" link="/creators" itemProp="url" href="/creators"><p class="TopBar_underline-item__H_3_P" itemProp="name">for Creators</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for eCommerce" link="/meet-chatmarketing-for-ecommerce" itemProp="url" href="/meet-chatmarketing-for-ecommerce"><p class="TopBar_underline-item__H_3_P" itemProp="name">for eCommerce</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="for Agencies" link="/product/for-agencies" itemProp="url" href="/product/for-agencies"><p class="TopBar_underline-item__H_3_P" itemProp="name">for Agencies</p></a></div></div><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="swiper TopBar_swiper__FnWEP" draggable="true"><div class="swiper-wrapper"><div class="swiper-slide TopBar_slide__nnY7J"><a href="/product/ai/" target="_self" rel="" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/manychat-ai.jpg)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Manychat AI: A Smarter Way to Chat Automation</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/grow" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/grow-your-followers.png)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Grow your followers</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div><div class="swiper-slide TopBar_slide__nnY7J"><a href="https://get.manychat.com/rip-link-in-bio" rel="noopener noreferrer" itemProp="url"><div style="background-image:url(https://mccdn.me/martcdn/mc-land/constants/navigation/link-in-bio.jpg)" class="text_white p_a-m hover_trigger TopBar_solution-banner__FQlDi"><div class="TopBar_solution-banner-content__2vl2O"><h3 itemProp="name" class="gravity">Link in bio’ is soooo 2016. Use DMs instead</h3><div class="flex caps m_t-xs"><div class="TopBar_underline-item__H_3_P">Learn more</div><div class="m_l-xs arrow"></div></div></div></div></a></div></div><div class="flex flex flex_c m_t-l"><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd m_r-xs "><div class="arrow left">←</div></div><div role="button" class="pointer hover_trigger b_a b_rd-xl flex flex_c SwiperPrevNext_button__DmEXd"><div class="arrow">→</div></div></div></div></div></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Agencies</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex p_x-s TopBar_nav-links-container__ay3_5"><a href="https://manychat.com/agency/listing/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="/" label="Hire an Agency" description="Get help from chat marketing experts" icon="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/find_agency.9a9db1ea.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Hire an Agency</p></div><div class="small text_grey m_t-xxs">Get help from chat marketing experts</div></a><a href="/affiliate/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk flex flex_fdc flex-item_shrink m_y-xl m_x-s " link="https://manychat.com/affiliate/" label="Join the Affiliate Program" description="Earn up to 50% recurring commission" icon="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg" itemProp="url"><img class="TopBar_nav-ico__lYeT_ m_b-l" src="https://mccdn.me/martech/next-lp//_next/static/media/affiliate.193aa077.svg" alt=""/><div class="TopBar_underline-ov___PJ5a"><p class="TopBar_underline-item__H_3_P" itemProp="name">Join the Affiliate Program</p></div><div class="small text_grey m_t-xxs">Earn up to 50% recurring commission</div></a></div></div></div></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><a class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps " link="/pricing" label="Pricing" href="/pricing"><span class="TopBar_underline-item__H_3_P">Pricing</span></a></div><div class="TopBar_nav-item__6Xz4x TopBar_underline__fakyk p_a-s underline_nav-link"><div class="TopBar_nav-name__EQjCj TopBar_underline-ov___PJ5a caps"><span class="TopBar_underline-item__H_3_P">Resources</span></div><div class="width TopBar_nav-ov__mRXGd"><div class="flex flex_jcc TopBar_nav-move__T6k_j"><div class="flex TopBar_nav-links-list-container__J9_98"><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">Learn</div><div class="flex flex_fit p_t-xs"><a href="/blog/" target="_blank" rel="" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Blog" link="https://manychat.com/blog/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Blog</p></a><a href="https://help.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Help Center" link="https://help.manychat.com/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Help Center</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs TopBar_underline-active__O3caw" label="How To Guides" link="/resources/how-to" itemProp="url" href="/resources/how-to"><p class="TopBar_underline-item__H_3_P" itemProp="name">How To Guides</p></a><a href="https://events.manychat.com/" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Webinars" link="/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Webinars</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="Video Course" link="/resources/video-course" itemProp="url" href="/resources/video-course"><p class="TopBar_underline-item__H_3_P" itemProp="name">Video Course</p></a><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="eBooks" link="/resources/ebooks" itemProp="url" href="/resources/ebooks"><p class="TopBar_underline-item__H_3_P" itemProp="name">eBooks</p></a></div></div><div class="flex flex_fit p_a-xl TopBar_nav-links-list__wK2Lk"><div class="TopBar_nav-name__EQjCj caps m_b-xxxs">Get Inspired</div><div class="flex flex_fit p_t-xs"><a class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs " label="Chatbot Examples" link="/messenger-marketing-examples" itemProp="url" href="/messenger-marketing-examples"><p class="TopBar_underline-item__H_3_P" itemProp="name">Chatbot Examples</p></a><a href="https://community.manychat.com/" target="_blank" rel="noopener noreferrer" class="TopBar_nav-link__Va9Kb TopBar_underline__fakyk p_y-xs" label="Community" link="https://community.manychat.com/" itemProp="url"><p class="TopBar_underline-item__H_3_P" itemProp="name">Community</p></a></div></div></div></div></div></div></nav><div class="TopBar_top-bar-right__nGUBL flex height flex_aic"><a class="p_y-s p_x-l inline-block caps b_rd-xl pointer TopBar_signup__fjzBV button button_outlined" link="/signup" label="Get Started" href="https://app.manychat.com/signup"><span class="flex flex_jcc text_center"><span data-text="Get Started">Get Started</span></span></a><a href="https://app.manychat.com/signin" target="_blank" rel="noopener noreferrer" class="TopBar_underline__fakyk caps p_y-s m_l-m " link="/signin" label="Sign In" itemProp="url"><span class="TopBar_underline-item__H_3_P" itemProp="name">Sign In</span></a></div></div></div></div></div></div><main class="main"><header class="m_t-xl"><div class="w w_l flex flex_fdc flex_aic m_b-m tn-m_b-l text_center"><h1 class="flex-item_11">How to Use Manychat</h1><div class="flex-item_8 m_t-s tn-m_t-m"><p class="subline">Find answers to all your Manychat questions, from Instagram Automation and bot building to cart abandonment and SMS</p></div></div></header><section class="m_t-l tn-m_t-xl m_b-xxl"><div class="w w_m w w_l"><form class="flex_jcc p_y-xs m_b-m sticky-under-header HowTosSection_filter__3iIZP none"><div><input type="radio" id="all" class="HowTosSection_filter__input__dTaSx" name="how-to" checked="" value="all"/><label class="h4 m_a-s HowTosSection_filter__label__LEt60" for="all">All</label></div><div><input type="radio" id="instagram" class="HowTosSection_filter__input__dTaSx" name="how-to" value="instagram"/><label class="h4 m_a-s HowTosSection_filter__label__LEt60" for="instagram">Instagram</label></div><div><input type="radio" id="messenger" class="HowTosSection_filter__input__dTaSx" name="how-to" value="messenger"/><label class="h4 m_a-s HowTosSection_filter__label__LEt60" for="messenger">Messenger</label></div><div><input type="radio" id="sms" class="HowTosSection_filter__input__dTaSx" name="how-to" value="sms"/><label class="h4 m_a-s HowTosSection_filter__label__LEt60" for="sms">SMS</label></div><div><input type="radio" id="ecommerce" class="HowTosSection_filter__input__dTaSx" name="how-to" value="ecommerce"/><label class="h4 m_a-s HowTosSection_filter__label__LEt60" for="ecommerce">eCommerce</label></div><div><input type="radio" id="social-media" class="HowTosSection_filter__input__dTaSx" name="how-to" value="social-media"/><label class="h4 m_a-s HowTosSection_filter__label__LEt60" for="social-media">Social Media</label></div><div><input type="radio" id="business-ideas" class="HowTosSection_filter__input__dTaSx" name="how-to" value="business-ideas"/><label class="h4 m_a-s HowTosSection_filter__label__LEt60" for="business-ideas">Business Ideas</label></div></form><div class="HowTosSection_container__zvSmd"><div class="grid grid_3 grid_gap HowTosSection_container__inner__0VOjh"><div class="grid HowTosSection_card__asNWm"><a class="b_a o_hidden shadow_dynamic BlogArticleTile_card__link__I8Sc8 " href="/resources/how-to/how-to-10x-sales-with-dm-automation-with-brock-johnson"><img alt="" loading="lazy" width="872" height="577" decoding="async" data-nimg="1" class="BlogArticleTile_image__NoNqx" style="color:transparent;object-fit:cover" srcSet="https://mccdn.me/imgopt/width=1080,quality=100,format=auto/martcdn/next-lp/contents/how-to/how-to-10x-sales-with-dm-automation-with-brock-johnson.jpg 1x, https://mccdn.me/imgopt/width=1920,quality=100,format=auto/martcdn/next-lp/contents/how-to/how-to-10x-sales-with-dm-automation-with-brock-johnson.jpg 2x" src="https://mccdn.me/imgopt/width=1920,quality=100,format=auto/martcdn/next-lp/contents/how-to/how-to-10x-sales-with-dm-automation-with-brock-johnson.jpg"/><div class="p_x-m p_t-m p_b-l h4 BlogArticleTile_card__title__e1TfC"><i>How to</i> 10X Sales with DM Automation with Brock Johnson</div></a></div><div class="grid HowTosSection_card__asNWm"><a href="/blog/what-is-instagram-automation-by-manychat/" target="_blank" rel="" class="b_a o_hidden shadow_dynamic BlogArticleTile_card__link__I8Sc8"><img alt="" loading="lazy" width="872" height="577" decoding="async" data-nimg="1" class="BlogArticleTile_image__NoNqx" style="color:transparent;object-fit:cover" srcSet="https://mccdn.me/imgopt/width=1080,quality=100,format=auto/martcdn/next-lp/contents/how-to/what-is-instagram-automation-by-manychat.png 1x, https://mccdn.me/imgopt/width=1920,quality=100,format=auto/martcdn/next-lp/contents/how-to/what-is-instagram-automation-by-manychat.png 2x" src="https://mccdn.me/imgopt/width=1920,quality=100,format=auto/martcdn/next-lp/contents/how-to/what-is-instagram-automation-by-manychat.png"/><div class="p_x-m p_t-m p_b-l h4 BlogArticleTile_card__title__e1TfC"><i>How to</i> Use Instagram Automation by Manychat</div></a></div><div class="grid HowTosSection_card__asNWm"><a href="/blog/key-instagram-automation-features/" target="_blank" rel="" class="b_a o_hidden shadow_dynamic BlogArticleTile_card__link__I8Sc8"><img alt="" loading="lazy" width="872" height="577" decoding="async" data-nimg="1" class="BlogArticleTile_image__NoNqx" style="color:transparent;object-fit:cover" srcSet="https://mccdn.me/imgopt/width=1080,quality=100,format=auto/martcdn/next-lp/contents/how-to/key-instagram-automation-features.png 1x, https://mccdn.me/imgopt/width=1920,quality=100,format=auto/martcdn/next-lp/contents/how-to/key-instagram-automation-features.png 2x" 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