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class="header__utility"> <!-- container --> <div class="site-container--wide flex flex--space-between"> <div class="flex flex--justify-center"> <!-- logo --> <a class="header__logo" href="en-ie/" title="Click to go back to homepage"> <img src="/Content/Images/logo.svg" alt="Irish Rail logo"> </a> <a class="header__logo header__logo--tfi" href="https://www.transportforireland.ie" title="Go to the transportforireland.ie homepage" target="_blank"> <img src="/Content/images/TFI@large.svg" alt="transportforireland.ie logo"> </a> <a class="header__logo header__logo--tfi header__logo--tfi--mobile" href="https://www.transportforireland.ie" title="Go to the transportforireland.ie homepage" target="_blank"> <img src="/Content/images/TFI.svg" alt="transportforireland.ie logo"> </a> </div> <!-- utility nav --> <nav aria-label="utility menu" class="header__utility__nav flex"> <!-- language selector --> <div class="header__utility__nav__item header__utility__nav__item__lang flex flex--justify-center"> <div class="header__language js--listbox"> <button class="js--listbox__trigger" aria-haspopup="listbox" aria-labelledby="exp_list"> En<span class="hide-mobile hide-tablet">glish</span> </button> <ul tabindex="-1" role="listbox" aria-labelledby="exp_list" class="js--listbox__list hidden" aria-hidden="true"> <li tabindex="0" class="exp_lang_En" role="option" aria-selected="True"> <a href="/en-ie/legal/terms-of-use-privacy-statement-cookie-policy"> En<span class="hide-mobile hide-tablet">glish</span> </a> </li> <li tabindex="0" class="exp_lang_Ga" role="option" aria-selected="False"> <a href="/ga-ie/legal/terms-of-use-privacy-statement-cookie-policy"> Ga<span class="hide-mobile hide-tablet">eilge</span> </a> </li> </ul> </div> </div> <a href="https://booking.cf.irishrail.ie/en-IE/mys3/login" class="header__utility__nav__item flex flex--justify-center icon icon--user">My Account</a> <a href="https://booking.cf.irishrail.ie/booking/login" class="header__utility__nav__item flex flex--justify-center icon icon--pages">My Booking</a> <button type="button" class="header__utility__nav__search flex--justify-center js--search-btn hide-mobile icon icon--search"><span>Search</span></button> <!-- search --> <form action="en-ie/search" method="get" class="header__search js--search flex" aria-hidden="true"> <label for="header__search__input" class="accessible-hide">Open Search</label> <input type="text" name="q" class="header__search__input js--search-input" id="header__search__input" placeholder="Open Search" tabindex="-1" required="required" /> <button type="submit" class="header__search__submit icon icon--search" tabindex="-1"></button> </form> </nav> <!-- mobile nav --> <div class="header__mobile flex flex--self-center"> <button class="header__mobile__search js--search-btn icon icon--search" type="button" aria-label="Open Search">Search</button> <button class="header__mobile__burger js--burger" type="button" aria-label="Open Menu" aria-expanded="false"> <span></span> <span></span> <span></span> <span></span> </button> </div> </div> </section> <!-- main nav --> <section class="header__nav"> <!-- container --> <nav aria-label="main menu" class="header__nav__container"> <ul class="header__nav__list js--nav"> <li><a href="/train-timetables/live-departure-train-times" >Live Trains</a></li> <li><a href="/rail-fares-and-tickets" >Fares and Tickets</a></li> <li><a href="/train-timetables" >Timetables</a></li> <li><a href="/travel-information/your-travel" >Travel Information</a></li> </ul> </nav> </section> </header> <!-- stop header --> <!-- end header --> <!-- start journey planner --> <!-- m01 : BEGIN --> <section class="m01"> <!-- Journey Planner --> <!-- f02 - Journey Planner Form --> <section class="f02 f02--collapsed"> <button type="button" class="f02__collapse__btn ac__trigger" aria-controls="HafasQueryForm" aria-expanded="false"> Find Times &amp; Buy Tickets </button> <div class="site-container--wide f02__heading">Find Times and Buy Tickets</div> <form tabindex="0" aria-labelledby="journeyplanner-title" role="form" class="site-container--wide flex f02__form" id="HafasQueryForm" name="HafasQueryForm" method="get" action="https://journeyplanner.irishrail.ie/webapp/" autocomplete="false"> <span id="journeyplanner-title" class="accessible-hide">Irish Rail Journey Planner, Please fill this form and submit to find train times and tickets</span> <input type="hidden" name="start" value="1" /> <!-- f02 - Journey Destination fields :: START --> <div class="f02__inputs"> <div class="flex f02__inputs--top"> <!-- f02 - Journey Destination fields :: START --> <div role="group" aria-labelledby="destination" class="f02__fieldset f02__fieldset--destination"> <!-- f02 - Destination fields: Group title --> <div class="accessible-hide" id="destination">Destination</div> <!-- f02 - Destination fields: From --> <div class="flex"> <div class="f02__title flex flex--align-center">From <span>*required</span></div> <div data-f02-error-message="Field is required" class="f02__group"> <input data-f02-name="from" required tabindex="0" id="HFS_from" name="REQ0JourneyStopsS0G" class="f02__input HafasSuggest" type="search" /> <label for="HFS_from" class="f02__label">Departure station</label> </div> </div> <!-- f02 - Destination fields: From --> <!-- f02 - Destination fields: To --> <div class="flex"> <div class="f02__title flex flex--align-center">To <span>*required</span></div> <div data-f02-error-message="Field is required" class="f02__group"> <input data-f02-name="to" required tabindex="0" id="HFS_to" name="REQ0JourneyStopsZ0G" class="f02__input HafasSuggest" type="search" /> <label for="HFS_to" class="f02__label">Arrival station</label> <!-- f02 - Destination fields: Switch Trigger --> <a tabindex="-1" href="javascript:void(0)" role="link" aria-labelledby="swaplabel" data-f02-switch class="f02__switch flex flex--justify-center"> <svg tabindex="0" class="svg-icon"> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#swap"></use> </svg> <span id="swaplabel" class="accessible-hide">Switch Departure and Arrival stations</span> </a> <!-- f02 - Destination fields: Switch Trigger --> </div> </div> <!-- f02 - Destination fields: To --> </div> <!-- f02 - Journey Destination fields :: END --> <!-- f02 - Journey Type fields :: START --> <div role="group" aria-labelledby="type" aria-describedby="type-description" class="f02__fieldset f02__fieldset--type"> <div class="accessible-hide" id="type">Type</div> <div class="accessible-hide" id="type-description">Use arrow keys on the keyboard to navigate through the type group</div> <!-- f02 - Type fields :: Single --> <div class="f02__group form__group form__group--radio"> <input autocomplete="off" data-f02-name="typesingle" tabindex="0" id="f02_single" value="single" name="journey_mode" type="radio" checked /> <label for="f02_single" class="f02__label form__label"><span class="accessible-hide">Type:</span>Single</label> </div> <!-- f02 - Type fields :: Single --> <!-- f02 - Type fields :: Return --> <div class="f02__group form__group form__group--radio"> <input autocomplete="off" data-f02-name="typereturn" tabindex="0" id="f02_return" value="return" name="journey_mode" type="radio" /> <label for="f02_return" class="f02__label form__label"><span class="accessible-hide">Type:</span>Return</label> </div> <!-- f02 - Type fields :: Return --> </div> <!-- f02 - Journey Type fields :: END --> <div class="f02__fieldset--date-time"> <!-- f02 - Journey Date fields :: START --> <div role="group" aria-labelledby="date" class="f02__fieldset f02__fieldset--date"> <div class="accessible-hide" id="date">Date</div> <!-- f02 - Date fields :: Outbound --> <div class="f02__group"> <input data-f02-name="outbounddate" required tabindex="0" id="HFS_date_REQ0" name="REQ0JourneyDate" class="f02__select" type="text" aria-haspopup="true" /> <label for="HFS_date_REQ0">Outbound Date (dd.mm.yyyy)</label> <span id="outbounddate-datepickr-title" class="accessible-hide"> Select an outbound date </span> <div class="ir-modal ir-modal--overlay calenderBlockMb"> <div class="ir-modal ir-modal--wrapper"> <div tabindex="0" class="f02__modal" data-f02-modal-outbound data-ir-modal aria-labelledby="outbound-modal-title" style="display: block;"> <span id="outbound-modal-title" class="accessible-hide">Select outbound date dialog</span> <div class="top_block_mb"> <button class="f02__modal__close" type="button" tabindex="0" aria-labelledby="icon-cross-title-1" data-f02-modal-close="outbound"> <svg class="svg-icon"> <title id="icon-cross-title2">Close</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#cross"></use> </svg> </button> <div class="h3" role="heading">Outbound Date (dd.mm.yyyy)</div> </div> </div> </div> </div> </div> <!-- f02 - Date fields :: Outbound --> <!-- f02 - Date fields :: Return --> <div class="f02__group"> <input data-f02-name="returndate" disabled required tabindex="0" id="HFS_date_REQ1" name="REQ1JourneyDate" class="f02__select" type="text" ria-haspopup="true" /> <label for="HFS_date_REQ1">Return Date (dd.mm.yyyy)</label> <span id="returndate-datepickr-title" class="accessible-hide"> Select a return date </span> </div> <!-- f02 - Date fields :: Return --> </div> <!-- f02 - Journey Date fields :: END --> <!-- f02 - Journey Time fields :: START --> <div role="group" aria-labelledby="time" class="f02__fieldset f02__fieldset--time"> <div class="accessible-hide" id="time">Time</div> <!-- f02 - Time fields :: Outbound --> <div class="f02__group"> <select data-f02-name="outboundtime" tabindex="0" id="HFS_time_REQ0" class="f02__select" name="REQ0JourneyTime"> <option value="now">Now</option> <option value="allday">All Day</option> <option value="before10am">Before 10AM</option> <option value="9am">9AM to 3PM</option> <option value="2pm">2PM to 8PM</option> <option value="6pm">6PM to 12AM</option> </select> <label for="HFS_time_REQ0">Outbound Time</label> </div> <!-- f02 - Time fields :: Outbound --> <!-- f02 - Time fields :: Return --> <div class="f02__group"> <select data-f02-name="returntime" disabled tabindex="0" id="HFS_time_REQ1" class="f02__select" name="REQ1JourneyTime"> <option value="now">Now</option> <option value="allday">All Day</option> <option value="before10am">Before 10AM</option> <option value="9am">9AM to 3PM</option> <option value="2pm">2PM to 8PM</option> <option value="6pm">6PM to 12AM</option> </select> <label for="HFS_time_REQ1">Return Time</label> </div> <!-- f02 - Time fields :: Return --> </div> <!-- f02 - Journey Time fields :: END --> </div> </div> <!-- f02 - Passengers Block :: BEGIN --> <div class="flex f02__inputs--bottom"> <!-- f02 - Journey Passenger fields :: START --> <div role="group" class="f02__fieldset f02__fieldset--passengers f02__fieldset--dropdowns flex"> <p class="f02__title flex flex--align-center">Passenger</p> <!-- f02 - Passenger fields :: Adult --> <div data-f02-error-message="At least 1 passenger is required" class="f02__group"> <div class="f02_select_passengers" tabindex="0"> <div class="js--input_passengers"> <label>Passenger</label> <span class="js--passenger-count">1 Passenger</span> <!-- <span class="js--passenger-count"></span> --> <svg class="f02_select_passengers__dropdown-icon svg-icon"> <title id="icon-cross-title1">Open Passenger Modal<</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#chevron-down"></use> </svg> </div> </div> </div> <!-- f02 - Passenger fields :: Adult --> <!-- f02 - Journey Passenger :: Modal --> <div class="passengers_overlay"></div> <div tabindex="0" class="js--passenger__dropdown passenger__dropdown" aria-labelledby="passenger-modal-title"> <div class="passenger__dropdown-container"> <span id="passenger-modal-title" class="accessible-hide"> Select passengers users dialog </span> <div class="top_block_mb"> <button class="f02__modal__close js--passenger-close" type="button" tabindex="0" aria-labelledby="icon-cross-title-1"> <svg class="svg-icon"> <title id="icon-cross-title2">Close</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#cross"></use> </svg> </button> <div class="h3" role="heading">Passenger</div> </div> <!-- Passengers count --> <div class="f02__fieldset--passengers__count"> <!-- Adults passengers count--> <div class="flex flex--align-center"> <label for="adult">Adult</label> <div class="passengers_count_btn" data-f02-button="adult"> <button type="button" class="js--minus svg-background-button" aria-label="Remove adults">-</button> <input class="js--adults-number count_number" id="adult" type="number" value="1" data-f02-dropdown-name="adult"> <button type="button" class="js--plus svg-background-button" aria-label="Add adults">+</button> </div> </div> <!-- Adults passengers count end --> <!-- Children passengers count--> <div class="flex flex--align-center"> <label for="children">Children<br><span>5 - 18 years</span></label> <div class="passengers_count_btn" data-f02-button="children"> <button type="button" class="js--minus svg-background-button disable_svg" aria-label="Remove Children">-</button> <input class="js--children-number count_number" id="children" type="number" value="0" data-f02-dropdown-name="children" name="Number_children"> <button type="button" class="js--plus svg-background-button" aria-label="Add Children">+</button> </div> </div> <!-- Children passengers count end --> <!-- Students passengers count--> <div class="flex flex--align-center"> <label for="students">Young Adult / Students<br><span>19 - 25 Years / Full &amp; Part Time (Valid ID Required)</span></label> <div class="passengers_count_btn" data-f02-button="students"> <button type="button" class="js--minus svg-background-button disable_svg" aria-label="Remove Young Adult / Students">-</button> <input class="js--students-number count_number" id="students" type="number" value="0" data-f02-dropdown-name="students" name="Number_students"> <button type="button" class="js--plus svg-background-button" aria-label="Add Young Adult / Students">+</button> </div> </div> <!-- Students passengers count end --> <!-- Free travel pass --> <div class="flex flex--align-center"> <label for="travelpass"> <a href="javascript:void(0)" title="Open Travel Pass Modal" data-f02-name="travel_pass" data-f02-modal-open="travel_pass" class="js--free_travel_pass"> Free Travel Pass </a><br><span> Option for Public Service Card Holders and Companion Passengers </span> </label> <div class="passengers_count_btn" data-f02-button="travelpass"> <button type="button" class="js--minus svg-background-button disable_svg" aria-label="Remove Free Travel Pass">-</button> <input class="js--travelPass-number count_number" id="travelpass" type="number" value="0" data-f02-dropdown-name="travelpass"> <button type="button" class="js--plus svg-background-button" aria-label="Add Free Travel Pass">+</button> </div> </div> <!-- Free travel pass end --> <!-- Reservation only --> <div class="flex flex--align-center"> <label for="reservation"> <a href="javascript:void(0)" title="Open Travel Pass Modal" data-f02-name="travel_pass" data-f02-modal-open="travel_pass" class="js--reservation_only"> Reservation Only </a><br><span> Valid Ticket Required</span> </label> <div class="passengers_count_btn" data-f02-button="reservation"> <button type="button" class="js--minus svg-background-button disable_svg" aria-label="Remove Reservation Only">-</button> <input class="js--reservation-number count_number" id="reservation" type="number" value="0" data-f02-dropdown-name="reservation"> <button type="button" class="js--plus svg-background-button" aria-label="Add Reservation Only">+</button> </div> </div> <!-- Reservation only end --> <input name="Number_adults" value="1" data-f02-dropdown-name="adults-sum" hidden /> <div data-f02-checkbox-holder></div> </div> <!-- Free Travel Pass Modal --> <div tabindex="0" class="f02__modal f02__modal--passenger-modals" data-f02-modal-passenger_info data-ir-modal aria-labelledby="travel_pass-modal-title"> <span id="travel_pass-modal-title" class="accessible-hide"> Passengers Information </span> <button class="f02__modal__close" type="button" data-f02-modal-close="travel_pass" tabindex="0" aria-labelledby="icon-cross-title-1"> <svg class="svg-icon"> <title id="icon-cross-title3">Close</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#cross"></use> </svg> </button> <div class="js--reservation_only_content js--content_hide"> <div class="h3" role="heading">Reservation Only</div> <p> <h2>Who is eligible for this ticket?</h2> <ul> <li>Customers in possession of a valid open class ticket</li> </ul> <h2>What are the conditions of travel?</h2> <p>Customers who are already in possession of or purchasing on the day of travel a valid standard class ticket(s) such as Family Ticket, Day Return, Open Return, Weekly, Monthly, Annual or InterRail ticket can book on their chosen service by selecting the &#39;Reservation Only&#39;&nbsp;option in the Passenger selection box. Customers are advised there is limited availability for seat only bookings online.</p> <h2>How do I buy this ticket?&nbsp;</h2> <ul> <li>Read our <a href="/en-ie/rail-fares-and-tickets/how-to-guide/booking-a-seat-only-reservation">FAQ on how to book a seat only reservation</a>.</li> </ul> <h2>Where can I buy this ticket?&nbsp;</h2> <ul> <li>You can purchase the ticket&nbsp;<a href="http://www.irishrail.ie/fares-and-tickets/tickets-explained">above using our journey planner</a>.&nbsp;Tickets can only be purchased up to 90 days in advance.</li> </ul> <h2>Where do I collect the ticket?&nbsp;</h2> <p>See our&nbsp;<a href="http://www.irishrail.ie/fares-and-tickets/collecting-reserved-tickets">Ticket Collection</a>&nbsp;section.</p> </p> </div> <div class="js--free_travel_pass_content js--content_hide"> <div class="h3" role="heading">Free Travel Pass</div> <p> <h2>Who is eligible for this ticket?</h2> <ul> <li>Free Travel/DSFA Pass Holders</li> </ul> <h2>What are the conditions of travel?</h2> <p>Customers who hold a&nbsp;<a href="/media/public_services_free_travel_leaflet.pdf" rel="nofollow">Free Travel / DSFA Pass</a>&nbsp;can book on their chosen service by selecting the&nbsp;<a href="https://www.irishrail.ie/rail-fares-and-tickets/guide-to-buying-online/booking-a-seat-only-reservation" rel="nofollow">&#39;Free Travel Pass&#39;</a>&nbsp;option in the Passenger selection box. Customers are advised there is limited availability for Free Travel bookings online.</p> <h2>How do I buy this ticket?&nbsp;</h2> <ul> <li>Please see our handy <a href="/en-ie/rail-fares-and-tickets/how-to-guide/booking-a-seat-only-reservation">guide on how to book a &#39;Free Travel Pass&#39; option</a>.</li> </ul> <h2>Where can I buy this ticket?&nbsp;</h2> <ul> <li>You can purchase the ticket&nbsp;<a href="http://www.irishrail.ie/fares-and-tickets/tickets-explained">above using our Journey Planner</a>.&nbsp;Tickets can only be purchased up to 90 days in advance.</li> <li>An allocation of bookings on all InterCity services can be reserved online without a fee for &#39;Free Travel Pass or valid ticket holders&#39;. When this allocation is fully booked, all remaining seats can be reserved by &#39;Free Travel Pass or valid ticket holders&#39; for &euro;2.50 per journey.&nbsp;</li> </ul> <h2>Where do I collect the ticket?&nbsp;</h2> <p>See our&nbsp;<a href="http://www.irishrail.ie/fares-and-tickets/collecting-reserved-tickets">Ticket Collection</a>&nbsp;section.</p> </p> </div> </div> <!-- Free Travel Pass Modal End--> <!-- Passengers count end --> <div class="f02__modal__buttons flex--align-center"> <button class="bn bn--secondary f02__modal__button flex flex--align-center passengers_modal" type="button"> Apply </button> <span class="js--select-passenger-error f02__error">At least 1 passenger is required</span> <!-- Ticket Information --> <p> For more information on Online Tickets please see <span> <a href="/en-ie/rail-fares-and-tickets/tickets-explained#Online%20Tickets" target="_blank" title="Open Travel Pass Modal"> Ticket Information </a> </span> </p> <!-- Ticket Information end --> </div> </div> </div> <!-- f02 - Passenger fields :: Adult --> </div> <!-- f02 - Journey Passenger fields :: END --> <!-- f02 - Journey Preferences fields :: START --> <div role="group" aria-labelledby="preferences" class="f02__fieldset f02__fieldset--preferences flex"> <div class="accessible-hide" id="preferences">Preferences</div> <!-- f02 - Preferences fields :: Wheelchair --> <div class="f02__group flex flex--align-center wheelchair_space"> <a href="javascript:void(0)" title="Open Wheelchair Modal" data-f02-name="wheelchair" data-f02-modal-open="wheelchair">Wheelchair Information</a> </div> <!-- hidden input field to pass the number of wheelchair passengers to the external form--> <div data-f02-checkbox-holder-wheelchair></div> <!-- f02 - Preferences fields :: Wheelchair Modal --> <div tabindex="0" class="f02__modal" data-f02-modal-wheelchair data-ir-modal aria-labelledby="wheelchair-modal-title"> <span id="wheelchair-modal-title" class="accessible-hide"> Select wheelchair users dialog </span> <div class="top_block_mb"> <button class="f02__modal__close" type="button" tabindex="0" aria-labelledby="icon-cross-title-1" data-f02-modal-close="wheelchair"> <svg class="svg-icon"> <title id="icon-cross-title2">Close</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#cross"></use> </svg> </button> <div class="h3" role="heading">Wheelchair Information</div> </div> <p>There are a limited number of wheelchair accessible spaces on each train, book in advance to avoid disappointment.</p> <div class="f02__inputs__container"> <!-- Wheelchair Passengers count --> <div class="f02__fieldset--passengers__count js--wheelchair-wrapper"> <!-- Adults passengers count--> <div class="flex flex--align-center f02__wheelchair_passenger_disable" data-f02-wheelchair="adultwheelchair"> <label for="adultwheelchair">Adult wheelchair space<br><span>19+ years</span></label> <div class="passengers_count_btn js--wheelchair" data-f02-button-wheelchair="adultwheelchair"> <button type="button" class="js--minus-wc svg-background-button disable_svg" aria-label="Remove adults">-</button> <input class="js--adults-wheelchair-number count_number_wc" id="adultwheelchair" type="number" value="0" data-f02-dropdown-name-wheelchair="adultwheelchair" aria-controls="AdultWheelchairCounter"> <button type="button" class="js--plus-wc svg-background-button" aria-label="Add adults">+</button> </div> </div> <!-- Adults passengers count end --> <!-- Child passengers count--> <div class="flex flex--align-center f02__wheelchair_passenger_disable" data-f02-wheelchair="childrenwheelchair"> <label for="childrenwheelchair">Child wheelchair space<br><span>5-18 years</span></label> <div class="passengers_count_btn js--wheelchair" data-f02-button-wheelchair="childrenwheelchair"> <button type="button" class="js--minus-wc svg-background-button disable_svg" aria-label="Remove Child">-</button> <input class="js--child-wheelchair-number count_number_wc" id="childrenwheelchair" type="number" value="0" data-f02-dropdown-name-wheelchair="childrenwheelchair"> <button type="button" class="js--plus-wc svg-background-button" aria-label="Add Child">+</button> </div> </div> <!-- Child passengers count end --> <!-- Students passengers count--> <div class="flex flex--align-center f02__wheelchair_passenger_disable" data-f02-wheelchair="studentswheelchair"> <label for="studentswheelchair">Young Adult / Students wheelchair space</label> <div class="passengers_count_btn" data-f02-button-wheelchair="studentswheelchair"> <button type="button" class="js--minus-wc svg-background-button disable_svg" aria-label="Remove Young Adult / Students">-</button> <input class="js--students-number count_number_wc" id="studentswheelchair" type="number" value="0" data-f02-dropdown-name-wheelchair="studentswheelchair"> <button type="button" class="js--plus-wc svg-background-button" aria-label="Add Young Adult / Students">+</button> </div> </div> <!-- Students passengers count end --> <!-- Free travel pass --> <div class="flex flex--align-center f02__wheelchair_passenger_disable" data-f02-wheelchair="travelpasswheelchair"> <label for="travelpasswheelchair">Free Travel Pass wheelchair space</label> <div class="passengers_count_btn" data-f02-button-wheelchair="travelpasswheelchair"> <button type="button" class="js--minus-wc svg-background-button disable_svg" aria-label="Remove Free Travel Pass">-</button> <input class="js--travelPass-number count_number_wc" id="travelpasswheelchair" type="number" value="0" data-f02-dropdown-name-wheelchair="travelpasswheelchair"> <button type="button" class="js--plus-wc svg-background-button" aria-label="Add Free Travel Pass">+</button> </div> </div> <!-- Free travel pass end --> <!-- Reservation only --> <div class="flex flex--align-center f02__wheelchair_passenger_disable" data-f02-wheelchair="reservationwheelchair"> <label for="reservationwheelchair">Reservation Only wheelchair space</label> <div class="passengers_count_btn" data-f02-button-wheelchair="reservationwheelchair"> <button type="button" class="js--minus-wc svg-background-button disable_svg" aria-label="Remove Reservation Only">-</button> <input class="js--reservation-number count_number_wc" id="reservationwheelchair" type="number" value="0" data-f02-dropdown-name-wheelchair="reservationwheelchair"> <button type="button" class="js--plus-wc svg-background-button" aria-label="Add Reservation Only">+</button> </div> </div> <!-- Reservation only end --> </div> <!-- Wheelchair Passengers count end --> </div> <div class="f02__modal__buttons"> <div class="flex f02__wheelchair_buttons"> <button class="js--wc-close" type="button" data-f02-modal-close="wheelchair">Cancel</button> <button class="bn bn--secondary f02__modal__button f02__modal__button--validate js--wc-apply" type="button">Update</button> </div> </div> </div> <!-- f02 - Preferences fields :: Wheelchair Modal --> <!-- f02 - Preferences fields :: Wheelchair --> <!-- TESTING OLD VERSION--> <!-- f02 - Preferences fields :: Seat-Only --> <div class="testing-visibility"> <p class="f02__group flex flex--align-center"> <svg class="svg-icon" aria-labelledby="icon-passenger-seat-title"> <title id="icon-passenger-seat-title">passenger-seat icon</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#passenger-seat"></use> </svg> <a href="javascript:void(0)" title="Open Seat Modal" data-f02-name="seat" data-f02-modal-open="seat">Travel Pass or Travel Ticket holder</a> </p> <!-- f02 - Preferences fields :: Seat Modal --> <div tabindex="0" class="f02__modal" data-f02-modal-seat data-ir-modal aria-labelledby="seat-modal-title"> <span id="seat-modal-title" class="accessible-hide"> Travel Pass or Valid Ticket holder dialog </span> <button class="f02__modal__close" type="button" data-f02-modal-close="seat" tabindex="0" aria-labelledby="icon-cross-title-2"> <svg class="svg-icon"> <title id="icon-cross-title-2">Close Dialog</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#cross"></use> </svg> </button> <div class="h3" role="heading">Travel Pass or Valid Ticket holder</div> <p> Is an option for customers who are in possession of Free Travel Pass, a valid standard class ticket(s), seasonal ticket(s), Taxsaver ticket(s) or InterRail to book onto a train in standard class. Customers who have a valid standard class ticket but wish to upgrade to First Class should also use this selection. For more information go to <a href="http://www.irishrail.ie/fares-and-tickets/tickets-explained" title="Tickets Explained" target="_blank">Tickets Explained</a> section. </p> <p>Please select the passenger(s) who require this ticket type</p> <div class="f02__inputs__container"> <div class="f02__modal__inputs" data-f02-modal-inputs="seat"></div> </div> <div class="f02__modal__buttons"> <button class="bn bn--outline-grey f02__modal__button f02__modal__button--cancel flex flex--align-center" type="button" data-f02-modal-remove-all="seat"> Remove All </button> <button class="bn bn--secondary f02__modal__button f02__modal__button--all flex flex--align-center" type="button" data-f02-modal-select-all="seat"> Select All </button> <button class="bn bn--secondary f02__modal__button f02__modal__button--validate flex flex--align-center" type="button" data-f02-modal-close="seat"> Continue <svg class="svg-icon"> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#chevron-right"></use> </svg> </button> </div> </div> </div> <!-- f02 - Preferences fields :: Seat Modal --> <!-- TESTING OLD VERSION END--> <!-- f02 - Preferences fields :: Bicycle --> <div class="f02__group form__group form__group--checkbox form__group--checkbox--white flex flex--align-center bike_space"> <input data-f02-name="bike" tabindex="-1" id="HFS_bicycle-availability" name="bicycle-availability" class="f02__checkbox" type="checkbox" /> <label tabindex="0" for="HFS_bicycle-availability" class="f02__label form__label">Bike Space</label> </div> <!-- f02 - Preferences fields :: Bicycle --> </div> <!-- f02 - Journey Preferences fields :: END --> </div> <!-- f02 - Passengers Block :: END --> </div> <!-- f02 - Journey Submit :: START --> <div class="f02__cta"> <button data-f02-name="submit" disabled tabindex="0" type="submit"> <span data-f02-name="submittext" class="f02__cta__text">Go</span> <svg data-f02-name="submitloading" class="svg-icon f02__cta__loading" aria-labelledby="icon-spinner-title"> <title id="icon-spinner-title">Submitting the form, please wait</title> <use pointer-events="none" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="#spinner"></use> </svg> </button> </div> <!-- f02 - Journey Submit :: END --> <input type="hidden" name="language" value="en_IE" /> </form> </section> <!-- f02 - Journey Planner Form --> </section> <!-- m01 : END --> <!-- end journey planner --> <!-- start breadcrumb --> <nav aria-label="Breadcrumb" class="m09 site-container"> <a href="/en-ie">Home</a> <a href="/en-ie/legal">Legal</a> <a href="/en-ie/legal/terms-of-use-privacy-statement-cookie-policy">Iarnr&#243;d &#201;ireann Terms of Use, Privacy Statement and Cookie Policy</a> </nav> <!-- stop breadcrumb --> <!-- start main content area --> <!-- start main content area LayoutTwoColumnSidenav --> <main class="main"> <div class="main__sidebar site-container"> <!-- start subnav --> <!-- start subnav --> <aside class="m07"> <h2 tabindex="0" class="m07__title flex flex--align-center" aria-expanded="false"> <div class="m07__burger" role="presentation"> <span></span> <span></span> <span></span> <span></span> </div> Legal </h2> <!-- sidebar nav --> <nav class="m07__nav"> <ul> <li class="m07__children "> <a class="active gtm-sideNav" href="/en-ie/legal/terms-of-use-privacy-statement-cookie-policy"> <span aria-hidden="true" class="m07__triangle"></span>Iarnr&#243;d &#201;ireann Terms of Use, Privacy Statement and Cookie Policy </a> <ul> <li> <a class="gtm-sideNav" href="/en-ie/legal/terms-of-use-privacy-statement-cookie-policy/online-tickets-terms-and-conditions"> <span aria-hidden="true" class="m07__triangle"></span>Online Tickets Terms and Conditions </a> </li> <li> <a class="gtm-sideNav" href="/en-ie/legal/terms-of-use-privacy-statement-cookie-policy/manage-cookie-consent"> <span aria-hidden="true" class="m07__triangle"></span>Manage Cookie Consent </a> </li> <li> <a class="gtm-sideNav" href="/en-ie/legal/terms-of-use-privacy-statement-cookie-policy/fixed-payment-notice-terms-and-conditions"> <span aria-hidden="true" class="m07__triangle"></span>RPU Fixed Payment Notice - Terms and Conditions </a> </li> <li> <a class="gtm-sideNav" href="/en-ie/legal/terms-of-use-privacy-statement-cookie-policy/iarnrod-eireann-text-service-terms-and-faqs"> <span aria-hidden="true" class="m07__triangle"></span>Iarnrod &#201;ireann Text Service - Terms and FAQs </a> </li> </ul> </li> <li class=""> <a class="gtm-sideNav" href="/en-ie/legal/website-accessibility"> <span aria-hidden="true" class="m07__triangle"></span>Website Accessibility </a> </li> <li class=""> <a class="gtm-sideNav" href="/en-ie/legal/sceim-teanga"> <span aria-hidden="true" class="m07__triangle"></span>Language Scheme - Sc&#233;im Teanga </a> </li> <li class=""> <a class="gtm-sideNav" href="/en-ie/legal/cie-privacy-and-cookie-policy"> <span aria-hidden="true" class="m07__triangle"></span>CI&#201; Privacy and Cookie Policy </a> </li> <li class=""> <a class="gtm-sideNav" href="/en-ie/legal/passengers-charter"> <span aria-hidden="true" class="m07__triangle"></span>Iarnr&#243;d &#201;ireann Passenger&#39;s Charter </a> </li> <li class=""> <a class="gtm-sideNav" href="/en-ie/legal/child-safeguarding-statement"> <span aria-hidden="true" class="m07__triangle"></span>Child Safeguarding Statement </a> </li> <li class=""> <a class="gtm-sideNav" href="/en-ie/legal/eu-obligation-on-network-access"> <span aria-hidden="true" class="m07__triangle"></span>EU Obligation on Network Access </a> </li> </ul> </nav> </aside> <!-- end subnav --> <!-- stop subnav --> <article class="m10 flex--grow"> <h1>Iarnr&#243;d &#201;ireann Terms of Use, Privacy Statement and Cookie Policy</h1> <!-- start content --> <p><span class="text-intro">We have updated our Terms of Use, Privacy Statement, Cookie Policy and App Information to make it easier for you to understand what information we collect and why we collect it.&nbsp;<br /></span><br />We&rsquo;ve improved the way we describe our practices and how you can control your data. We&rsquo;re making these updates as new data protection regulations come into effect in the European Union, and we&rsquo;re taking the opportunity to make improvements for all Iarnr&oacute;d &Eacute;ireann users.</p><div style="text-align: left"> <a href="/legal/terms-of-use-privacy-statement-cookie-policy/Manage-Cookie-Consent" target="_self" class="bn bn--secondary">Manage Cookie Consent</a> </div> <p>For your convenience we have listed all of terms of usage below.</p> <ul> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#companyregistration">Company Registration</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#important-information">Important Legal Notice</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#terms-of-use">Terms of Use</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#privacy-statement">Privacy Statement&nbsp;</a></li> <li><a title="Retention Policy" href="en-ie/legal/terms-of-use-privacy-statement-cookie-policy#retention">Retention Policy</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#cookie-policy">Cookie Policy</a></li> <li><a title="Click here to manage your cookies on this website" href="en-IE/legal/terms-of-use-privacy-statement-cookie-policy/Manage-Cookie-Consent">Manage Cookie Consent</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#additional-information-on-our-app">Additional App Information</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#app-disclaimer">Mobile App Disclaimer</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#contact-us">Contact Us</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#useful-links">Useful Links</a></li> <li><a href="../../../Legal/iarnrod-eireann-terms-of-use-privacy-statement-and#previous-versions">Version Control</a></li> </ul><h2><a id="companyregistration"></a>Company Registration</h2> <p>Digital Platforms is any platform owned and or operated by Iarnr&oacute;d &Eacute;ireann &ndash; Irish Rail of Connolly Station, Dublin 1. Company Registration No. 119571 VAT No. IE 4812851 O.</p> <p>These Terms of Use apply to all Digital Platforms owned and or operated by Iarnr&oacute;d &Eacute;ireann.</p><h2><a id="important-information"></a>Important Legal Notice</h2> <p>Please read the following Terms of Use, Privacy Statement and Cookie Policy carefully. These terms and conditions (together with the documents that they refer to) set out the basis upon which you are entitled to access and use Iarnr&oacute;d &Eacute;ireann digital platforms.</p> <p>By using our Digital Platforms, you confirm that you accept the terms and conditions (the &ldquo;terms of use&rdquo;) and that you agree to comply with them.&nbsp; If you do not agree with these terms of use, you must not use the website.</p> <h2>Other Applications</h2> <p>The following terms of use, privacy statement and cookie policy should be used in conjunction with the terms and conditions agreed at the time of payment;</p> <ul> <li>Additional terms and conditions for&nbsp;<a href="../../../../../../../../../../../../../../../legal/fixed-payment-notice-terms-and-conditions">Fixed Payment Notice</a></li> <li>Additional terms and conditions for&nbsp;<a href="../../../../../../../../../../../../../../../legal/terms-of-use">Train Specific Ticket Purchase</a></li> <li>Additional terms and conditions for Non-Train Specific Ticket Purchases (coming soon)</li> </ul> <h2>Definitions&nbsp;</h2> <ul> <li>'We', 'our', 'ourselves', 'I&Eacute;' and 'us' means Iarnrod Eireann Irish Rail</li> <li>'You', 'your', 'customer', 'passenger' and 'yourself' means any person, except members of staff, whom wishes to use or avail of our services</li> <li>Digital Platforms in these terms and conditions means 'Website(s)', 'app(s)', 'passenger information displays', 'Wi-Fi', 'newsletter', or 'social media' assets operated or used by Iarnr&oacute;d &Eacute;ireann</li> </ul> <h2><a id="terms-of-use"></a>Terms of Use</h2> <h3>Use of Digital Platforms</h3> <p>Using our Digital Platforms for the purposes of browsing and using our services is permitted. Any other use of the content and software on our Digital Platforms, including the reproduction, modification, distribution, transmission, republication or display of the content on the&nbsp;Digital Platforms without our express permission, is strictly prohibited.</p> <p>The&nbsp;Digital Platforms or any portion of the&nbsp;Digital Platforms may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by us.</p> <p>You must not misuse the&nbsp;Digital Platforms by knowingly or recklessly introducing viruses, trojans, worms, logic bombs or other material which is malicious or harmful. You must not attempt to gain unauthorised access to the Digital Platforms, the server on which the&nbsp;Digital Platforms is stored or any server, computer or database connected to the Digital Platforms. You must not attack the&nbsp;Digital Platforms via a denial-of-service attack or a distributed denial-of-service attack.</p> <p>We reserve the right to refuse access to the&nbsp;Digital Platforms and/or the services contained herein in our discretion, including, without limitation, if we believe that particular conduct violates applicable law, is harmful to our interests or is in breach of these Terms of Use.</p> <h3>Intellectual Property</h3> <p>All content included on the Digital Platforms, such as text, graphics, logos, button icons, images, audio clips and software is our property or the property of our licensor and is protected by applicable copyright and/or other intellectual property laws. You acknowledge that you are only permitted to use any material contained on the Digital Platforms as authorised by us and you further agree not to copy, reproduce, transmit, distribute or create derivative works of such material without our prior written authorisation.</p> <h3>Limitation of Liability and Disclaimer</h3> <p>You hereby acknowledge and agree that our&nbsp;Digital Platforms is available for use &lsquo;as is&rsquo; and &lsquo;as available&rsquo;, with no warranties of any kind whatsoever and that, without prejudice to the generality of the foregoing, we make no warranty regarding, and shall have no responsibility for, the accuracy, availability, reliability, security, fitness for purpose or performance of the&nbsp;Digital Platforms or the contents thereof.<br /><br />You acknowledge and agree that we may temporarily suspend access to our Digital Platforms for any reason without notice, including but not limited to where there is a breakdown, error, defect or malfunction of any part of the Digital Platforms.<br /><br />Except as expressly set out in these Terms of Use, all representations, warranties, terms and conditions whether express or implied in relation to the Digital Platforms or the information contained herein are hereby excluded to the fullest extent permitted by law.</p> <p>Due to the fact that we cannot guarantee that the Digital Platforms will be fault free or that the information contained on the Digital Platforms will be correct, you agree that we shall not be liable for any loss or damage whatsoever arising out of or in connection with the Digital Platforms or the contents thereof, whether under theories of contract, tort (including negligence), strict liability or otherwise.</p> <h3>Interactive Areas</h3> <p>Our Digital Platforms may contain discussion forums, bulletin boards, user reviews or other forums in which you or third parties may post content. Messages, materials or other items on the Digital Platform (&ldquo;Interactive Areas&rdquo;). If such Interactive Areas are available, you are solely responsible for your use of such Interactive Areas and used them at your own risk. By using any Interactive Areas. You expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Digital Platform any of the following;</p> <ul> <li>Any message, data, information, text, music, sound, photos, graphics, code or other material (&ldquo;Content&rdquo;) that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, offensive, harassing, threatening, abusive, inflammatory, fraudulent, invasive of privacy or publicity rights or otherwise objectionable or inappropriate;</li> <li>Content that would constitute, encourage or provide instructions for the commission of a criminal offence, infringe the rights of any party, or otherwise infringe any applicable law;</li> <li>Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;</li> <li>Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;</li> <li>Unsolicited promotions, political campaigning, advertising or solicitations</li> <li>Content that may infringe a third party&rsquo;s privacy rights;</li> <li>Viruses, corrupted data or other harmful, disruptive or destructive files; or</li> <li>Content that, in our sole judgement, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Digital Platform, or which may expose us or our users to any harm or liability of any type</li> </ul> <p>We accept no responsibility and are not liable for any Content of any kind that is posted, stored or uploaded by you or any third party on any Digital Platform, or for any loss or damage caused as a result thereof. As a provider of interactive services, we are not liable for any statements, representations or Content provided by users of any Digital Platform in any Interactive Area or other public forum. Although we have no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, we reserve the right, and have absolute discretion, to remove, screen or edit without notice any Content posted or stored on any Digital Platform at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any Content you post or store on any Digital Platform at your sole cost expense.</p> <p>Any use of the Interactive Areas or other portions of the Digital Platforms otherwise than in accordance with these Terms of Use may result in, among other things, termination or suspension of your access to the Interactive Areas and/or the Digital Platforms. In order to comply with an order of court of competent jurisdiction or to protect our systems or users of the Digital Platforms, we may process and disclose any information held by us in relation to a user of the Digital Platforms, we may process and disclose any information held by us in relation to a user of the Digital Platforms who posts or uploads inappropriate or objectionable Content including, without limitation, their name, email address, IP address, usage history and posted Content.</p> <h3>Compliance with Applicable Laws</h3> <div>Due to the global nature of the Internet you agree to comply with all local laws regarding online conduct. You also agree to comply with any applicable rules regarding the export of any technical data from any country.</div> <h3>Links to other Digital Platforms</h3> <p>The Digital Platforms may contain links to digital platforms operated by third parties. Such links are provided for your convenience only. We have no control over these Digital Platforms and we are not responsible for their availability or content or privacy practices. The inclusion on the Digital Platforms of links to such other Digital Platforms does not imply any endorsement of the material on such Digital Platforms or any association with their operators.</p> <h3>Linking to our Digital Platforms</h3> <div>You may link to the home page of the Digital Platforms, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Digital Platforms in any Digital Platforms that is not owned by you. The Digital Platforms must not be framed on any other site, nor may you create a link to any part of the Digital Platforms other than the home page. We reserve the right to withdraw linking permission without notice.&nbsp;<br />If you wish to make any use of content on the Digital Platforms other than that set out above, please&nbsp;<a title="www.irishrail.ie/Contact-Us/report-website-error" href="../../../../../../../../../../../../../../../Contact-Us/report-website-error">contact us.</a></div> <h3>Variations</h3> <p>These Terms of Use and any documents referred to herein may be amended from time to time by us. The Digital Platforms will specify the latest date on which the terms of use have been amended.</p> <h3>Governing Law</h3> <p>These Terms of Use shall be governed by and construed in accordance with the laws of Ireland and you hereby submit to the exclusive jurisdiction of the Irish Courts.</p> <h2><a id="privacy-statement"></a>Privacy Statement</h2> <p>Iarnr&oacute;d &Eacute;ireann respects your privacy and is committed to protecting it. The purpose of this Privacy Statement is to inform you of the data relating to you that we collect and use in connection with our Digital Platforms and the uses (including disclosures to third parties) we make of such data.</p> <p>If you have any questions about our use of your personal data, please&nbsp;<a title="www.irishrail.ie/Contact-Us/report-website-error" href="../../../../../../../../../../../../../../../Contact-Us/report-website-error">contact us.</a>&nbsp;</p> <h3>Personal Data We Collect and Process</h3> <p>We collect and process personal data relating to you in connection with your use of this website and our relationship with you. The types of personal data you provide to us which may include:</p> <h4>Purchasing a Ticket</h4> <ul> <li>Title</li> <li>Contact Name</li> <li>Email</li> <li>Contact Number</li> <li>Passenger Name(s)</li> <li>Ticket purchased</li> <li>Service information</li> <li>Internet Protocol (IP) address for your device</li> <li>Passenger Email (optional)</li> <li>Passenger Contact Number (optional)</li> <li>User name&nbsp;(optional - account holder only not guest)</li> <li>Password&nbsp;(optional - account holder only not guest)</li> <li>Date of Birth (optional - account holder only not guest)</li> <li>Address&nbsp;(optional - account holder only not guest)</li> <li>Contact Preference&nbsp;(optional - account holder only not guest)</li> <li>Any other information relating to you that you provide to us or that we generate about you in connection with your use of our Digital Platforms</li> </ul> <h4>Fixed Penalty Notice</h4> <ul> <li>Name</li> <li>Male/ Female</li> <li>Address</li> <li>Date of Birth</li> <li>Build</li> <li>Approx. Age</li> <li>Approx. Height</li> <li>Glasses</li> <li>Hair</li> <li>Other features</li> <li>Confirmed by</li> <li>ID provided</li> <li>Nearest Station</li> <li>Boarded at</li> <li>Travelling to</li> <li>Service info</li> </ul> <h4>Payment Information</h4> <ul> <li>Name on Card</li> <li>Card number</li> <li>Card Expiry Month and Year</li> <li>CVV Number (where available)</li> </ul> <h4>Our App</h4> <ul> <li>Location</li> <li>Personal Information - calendar and contacts</li> <li>See<a href="../../../../../../../../../../../../../../../Legal/terms-of-use-privacy-statement-cookie-policy#additional-information-on-our-app">&nbsp;app section</a> for a full description</li> </ul> <h4>Email/ Phone/ Social Media Feedback, Complaints or Queries</h4> <p>To assist customers with general queries, a complaint or providing us with general feedback we may ask for some of the details below to better assist and expedite the communication:</p> <ul> <li>Name</li> <li>Email</li> <li>Contact Number</li> <li>Address</li> <li>IP</li> <li>Browser, device or operating system</li> <li>Booking/ Fixed Payment Notice number</li> <li>First 6 and Last 4 digits of the payment information&nbsp;</li> <li>General note or explanation on the feedback</li> <li>Journey/ ticket details</li> <li>We will only ask for the information if it is needed to assist you, and is only used to deal with the communication</li> </ul> <h4>Other Information</h4> <ul> <li>Market Research, Feedback and Competitions - may include contact details if required</li> <li>Internet Protocol (IP) address from which you access the Platform and</li> <li>Any other information relating to you that you provide to us or that we generate about you in connection with your use of the website</li> </ul> <h4>Non-personal Information&nbsp;</h4> <p>We collect and analyse certain statistical information about the usage (&ldquo;non-personal information&rdquo;). When you visit our Digital Platforms, the following non-personal information may be retained about that visit including;</p> <ul> <li>The previous platform from which you accessed our platform;</li> <li>The identity of any search engine used to access our platforms, and any search terms used;</li> <li>The IP address of any link used to access our platform;</li> <li>Type of browser, device and operating system used;</li> <li>Date and time of your access;</li> <li>A list of all the pages visited; and</li> <li>The page from which you exit the platform</li> </ul> <p>Most non-personal information is collected via cookies or other analysis technologies. To learn more about Iarnr&oacute;d &Eacute;ireann's use of cookies, please see below.</p> <h3>Children&rsquo;s privacy</h3> <p>Iarnr&oacute;d &Eacute;ireann is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children&rsquo;s online activities and interests. Iarnr&oacute;d &Eacute;ireann does not knowingly collect information from children under the age of 16 and Iarnr&oacute;d &Eacute;ireann does not target its websites to children under 16.</p> <h3>How Iarnr&oacute;d &Eacute;ireann uses your personal data and non-personal information</h3> <p>Iarnr&oacute;d &Eacute;ireann uses your personal data to provide you with products or services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to carry out online behavioural advertising in accordance with our&nbsp;<a href="Legal/terms-of-use-privacy-statement-cookie-policy#cookie-policy">Cookie Policy</a>, to personalise promotional offers and to personalise some Iarnr&oacute;d &Eacute;ireann Digital Platforms.</p> <p>Occasionally we may also use your information to contact you for market research regarding Iarnr&oacute;d &Eacute;ireann products or services. We will give you the opportunity to choose your privacy preferences regarding such communications.</p> <p>Payment information is used only for payment processing and fraud prevention. Payment information is not used for any other purpose by our financial services providers or Iarnr&oacute;d &Eacute;ireann.</p> <p>Non-personal information is aggregated for reporting about Iarnr&oacute;d &Eacute;ireann website usability, performance and effectiveness. It is used to improve the customer experience, usability and website content.</p> <h3>Legal basis for processing personal data</h3> <div>The legal bases on which we process your personal data are:</div> <ul> <li>That this is necessary for the performance of tasks that we carry out in the public interest or in the exercise of official authority vested in us by law;</li> <li>That this is necessary for compliance with a legal obligation that applies to us;</li> <li>That this is necessary for the performance of our contract with you; or</li> <li>That you have given your consent to the processing</li> </ul> <h3>Who Iarnr&oacute;d &Eacute;ireann shares your information with</h3> <div>We may disclose your personal data to other organisations in connection with the above purposes including:</div> <ul> <li>To third parties who we engage to provide services to us in connection with our Digital Platforms, such as outsourced service providers, IT service providers, professional advisers and auditors;&nbsp;See our <a href="../../../../../../../../../../../../../../../../Admin/IrishRail/media/Content/legal/suppliers_of_services_to_iarnrod_eireann_updated_310522.pdf">List of Current Providers PDF Format </a>(PDF 357KB)</li> <li>To other members of our corporate group;</li> <li>To any successor owners or operators of the digital platform; and</li> <li>To other public authorities and bodies where required or permitted by law, such as the Garda&iacute; or other law enforcement authorities for the purposes of the prevention, investigation or detection of crime</li> <li>I&Eacute; will not sell, rent or lease your personal information to others</li> </ul> <h3><a id="retention"></a>Retention</h3> <p>We will not hold your personal data for longer than is necessary. We retain your personal data for as long as we need it for the purposes described, or to comply with our obligations under applicable law and, if relevant, to deal with any claim or dispute that might arise between you and us.</p> <table class="table--responsive"><caption class="table__caption">Retention Policy</caption> <thead> <tr class="tr--sub-header"> <th scope="col">Area</th> <th scope="col">Retention</th> </tr> </thead> <tbody> <tr> <td>Online / Phone Ticket Sales (Guest)</td> <td>13 months transactional data*</td> </tr> <tr> <td>Online / Phone Ticket Sales (Account)</td> <td>84 months from the last transaction on the account*. Accounts can be closed anytime via the <a href="https://booking.cf.irishrail.ie/en-IE/mys3/login">My Account</a>&nbsp;section.</td> </tr> <tr> <td>Fixed Payment Notice&nbsp;</td> <td>84 months from the time the complaint is closed*</td> </tr> <tr> <td>CRM Department - Customer Complaints</td> <td>60 months from the time the complaint is closed*</td> </tr> <tr> <td>Customer Queries, Assistance and Feedback</td> <td>60 months from the time the complaint is closed*</td> </tr> <tr> <td>DART+ Programme - Stakeholder Feedback</td> <td>Until End of 2026</td> </tr> <tr> <td>Website Forms&nbsp;</td> <td>Deleted from the Website Content Management System after 13 months</td> </tr> <tr> <td>Ticket Tailor Events</td> <td>4 weeks post event</td> </tr> <tr> <td>Evad Wi-Fi Supplier</td> <td>24 hours</td> </tr> </tbody> </table> <p><em><strong>&nbsp;* Retention of records maybe longer pending an ongoing investigation or dispute. If you have opted into receiving news, updates, offers and promotional material from Iarnr&oacute;d &Eacute;ireann the retention period on transactional data will only be applied if you opt out.</strong></em></p> <h4>Transfers</h4> <p>In connection with the above we may transfer your personal data outside the European Economic Area, including to a jurisdiction which is not recognised by the European Commission as providing for an equivalent level of protection for personal data as is provided for in the European Union, for example&nbsp;<a href="https://www.surveymonkey.com/" target="_blank" rel="noopener">surveymonkey</a>&nbsp;is an online customer research tool provided by a company in the US and is used to carry out market research on our product or services.</p> <p>If and to the extent that we do so, we will ensure that appropriate measures are in place to comply with our obligations under applicable law governing such transfers.&nbsp; These may include entering into a contract governing the transfer that contains the &lsquo;standard contractual clauses&rsquo; approved for this purpose by the European Commission or, in respect of transfers to the United States of America, ensuring that the transfer is covered by the&nbsp;<a href="https://www.privacyshield.gov/welcome" target="_blank" rel="noopener">EU-US Privacy Shield framework</a>.</p> <h3>Your Rights</h3> <p>You have the following rights, in certain circumstances and subject to certain restrictions, in relation to your personal data the right to:</p> <ul> <li>Access your personal data;</li> <li>Request the rectification and/or erasure of your personal data;</li> <li>Restrict the use of your personal data;</li> <li>Object to the processing of your personal data;</li> <li>Receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format or to require us to transmit that data to another controller; and</li> <li>Where our processing of your personal data is based on you having provided consent, the right to withdraw your consent to the processing at any time</li> </ul> <h3>Your Marketing Choices</h3> <p>Iarnr&oacute;d &Eacute;ireann gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product and service specific information and Iarnr&oacute;d &Eacute;ireann marketing communications. Iarnr&oacute;d &Eacute;ireann communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of Iarnr&oacute;d &Eacute;ireann communications by postal mail, e-mail and telephone. We will make every effort to honour your preferences. This option does not apply to communications for the purpose of administering order completion.</p> <p>You can choose whether to receive marketing communications by following the instructions at the time of entering your personal data ("opt-in").</p> <p>To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods:</p> <ul> <li>Select the e-mail "opt-out" or "unsubscribe" link, or follow the opt-out instructions included in each subscription communication</li> <li>If you have an&nbsp;<a href="https://booking.cf.irishrail.ie/en-IE/mys3/login">account</a>, simply log in and change your preference</li> <li><a title="https://dev.irishrail.ie/Contact-Us" href="../../../../../../../../../../../../../../../Contact-Us">Contact Us&nbsp;</a>- be sure to provide your name, e-mail and postal address, and relevant information about what you want to do</li> </ul> <h3>Access to and accuracy of your information</h3> <p>Iarnr&oacute;d &Eacute;ireann strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information.</p> <ul> <li>Account Holders can review, amend or delete their details via the&nbsp;<a href="https://booking.cf.irishrail.ie/en-IE/booking/login">My Account</a>&nbsp;section. Users will need their username/ email and password to access the system.</li> <li>Guest Users - can only amend a booking subject to the terms and conditions related to the ticket purchased by clicking on the link within the booking confirmation or through the&nbsp;<a href="https://booking.cf.irishrail.ie/en-IE/booking/login">Manage My Booking</a>&nbsp;section</li> </ul> <h3>Keeping your information secure</h3> <p>I&Eacute; is committed to protecting the information you provide. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, I&Eacute; has in place appropriate physical and managerial procedures to safeguard the information we collect.</p> <p>When you purchase travel tickets online, pay a fixed penalty notice or access your personal profile you can do so through a secure server. The use of Secure Socket Layer (SSL) technology means that all personal information, such as your credit/debit card number, will be encrypted as it travels from your computer to the Iarnr&oacute;d &Eacute;ireann booking or payment engine. When received, the information is decrypted and processed in the same way as a normal card transaction by telephone. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.</p> <p>If your browser supports SSL, and if you entered our site via our secure server access, then transmission of any sensitive data will be protected. If your browser does not support SSL, we recommend that you upgrade to the latest version of any browser to enhance the security of further transactions, otherwise the transmission of your personal data may not be protected and I&Eacute; disclaims any responsibility in this regard.</p> <h2><a id="cookie-policy"></a><span lang="EN">Iarnr&oacute;d &Eacute;ireann - Irish Rail Cookie Policy</span></h2> <p>Iarnr&oacute;d &Eacute;ireann respects the privacy of all visitors to our website. This Cookie Policy outlines our policy concerning the use of cookies on all Iarnr&oacute;d &Eacute;ireann Websites.</p> <p>We may update our Cookies Policy to reflect any changes in technology or data protection law. Any updates or changes that may affect how we use cookies or how you as a user can manage cookies will appear on this page.</p> <h3>What are cookies?</h3> <p>Cookies are small data files placed on your computer or internet enabled device by websites in order to add functionality. A cookie can be used to identify a user&rsquo;s computer or internet enabled device to the website, or to other third party websites. This allows websites to improve the way they work, such as remembering preferences expressed by a user or tracking a user&rsquo;s use of a website for statistical analysis. Typically, cookies involve the assigning of a unique number to the visitor. More information about cookies can be found on&nbsp;<a href="http://www.aboutcookies.org/">www.aboutcookies.org</a>&nbsp;and&nbsp;<a href="http://www.allaboutcookies.org/">www.allaboutcookies.org</a></p> <h3>Cookies on Iarnr&oacute;d &Eacute;ireann Websites</h3> <p>Iarnr&oacute;d &Eacute;ireann sets the following types of cookies on your device when you visit our websites:</p> <ul> <li>Strictly Necessary / First Party cookies</li> <li>Performance and Analytics / Third Party cookies</li> <li>Targeting and Advertising cookies</li> </ul> <p>These cookies are a mixture of first party cookies, which we set ourselves, and third party cookies set by third party service providers.</p> <h4>Strictly Necessary / First Party cookies</h4> <p>First Party cookies or strictly necessary allow you to access our websites, to move between pages and to receive services which you have requested.</p> <p>These cookies include session cookies that allow users to stay logged in while navigating through our websites and to carry out essential tasks such as adding items to a shopping basket when purchasing tickets on our websites.</p> <p>These cookies don&rsquo;t usually contain any personal data and are typically set by Iarnr&oacute;d &Eacute;ireann to provide specific services such as e-commerce transactions.&nbsp;</p><h4>Performance and Analytics cookies</h4> <p>Cookies are also used to collect statistical information about visitors of our websites and the pages they view. These cookies allow visitors to receive a high quality experience through customised offerings and facilitate timely identification and resolution of any issues that arise.&nbsp;</p> <p>Information collected by these cookies is aggregated and used anonymously. *Where personal information is provided such as name, email, social media log in or contact number is only used for the purpose of the communication or to contact you in relation to the topic you were communication with us on.&nbsp;</p><h4>Targeting and advertising cookies</h4> <p>Together with our partners and advertisers we use cookies to display advertisements that we believe are relevant to you and your interests. Third party advertisers and partners may analyse data they collect about your use of our websites in order to serve adverts to you on our websites or on other third party websites. We also work with advertisers in order to display our own adverts on third party websites, based on cookies set on your visit to our websites. Advertisers may also use information about your previous web activity to tailor the adverts which are displayed on our websites. Advertising/targeting cookies may also be used to track your responses to particular adverts, which helps advertisers to ensure that you see the most relevant advertisements in future, both on our websites and on third party websites.&nbsp;</p><h4>Other third party cookies</h4> <p>Some cookies that have been set on our websites are not related to Iarnr&oacute;d &Eacute;ireann. When you visit a page with content embedded from a third party such as YouTube, Twitter or Facebook, these service providers may set their own cookies on your web browser.&nbsp;</p> <p>We do not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies and the cookie policy of these third parties.</p> <h4>Controlling and disabling cookies</h4> <p>Click 'View and Manage Cookies' for more information on how to manage cookies, including how to opt-out of performance cookies.</p> <p>In order to see all cookies operating on a platform there is several useful tools available that will enable you to see what is being tracked and some even give you the option to disable tracking you do not want for free.</p> <h5>Through Your Browser</h5> <p>If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in your browser settings through the 'Privacy and Security' section. For further information about how to turn off cookie acceptance please refer to the 'Help' function in your browser.</p> <p>Please note that disabling cookie support may prevent the Website from functioning properly and you may not be able to fully utilise all of its features and services.</p> <h5>Through irishrail.ie</h5> <p>To manage your cookies on irishrail.ie you can click '<strong>View and Manage Cookies</strong>' button below or you can click on the Cookie Privacy Trigger icon <img src="../../../../../../../../../../../../../../../../getmedia/8cb6297c-4261-4926-beab-14bbff11af3f/Cookie-controller-icon.png" alt="" width="20" height="20" /> at the botton of the screen.&nbsp;</p><div style="text-align: left"> <a href="/legal/terms-of-use-privacy-statement-cookie-policy/Manage-Cookie-Consent" target="_self" class="bn bn--secondary">View and Manage Cookies</a> </div> <h2><a id="additional-information-on-our-app"></a>Additional Information on our App</h2> <p>Our Apps use certain phone features to enhance user experience. Below we have provided a summary of the device features the apps may use and the reasoning why we use them.&nbsp;&nbsp;<br /><br />At all times if you no longer wish for the app to use any of the features below, please go to you Apple device settings or Android Permissions Manager to amend access.</p> <p><strong>Storage&nbsp;-</strong> This permission is needed to be able to move the app to the SD card. The app needs to be able to read and write its own data afterwards. This is an Android feature allows the smartphone owner to free up as much internal / device memory as possible or help them if they change to a new handset.</p> <p><strong>Network Communication - </strong>This is necessary because the app needs to connect with our servers when queries are run which returns results to the smartphone on real-time and static train information. We are using live data because it is not possible to operate an offline version given the nature of the rail environment. There is also a check whether an internet connection is available.</p> <p><strong>Your Location&nbsp;-</strong>&nbsp;The app features an option to show stations nearby using Maps and Geo-tagging, so we need to know where the user is for this to work. Raw coordinates are sent to our servers to get a list of stations in the vicinity. The position is only used once and is not stored permanently.</p> <p><strong>Calendar Access - </strong>This permission allows the app to read and write data to the device's calendar. The user can save trips to his calendar, so we need to be able to store the events. We use the reading permission to get a list of all calendars available as there may be more than one, so the user can choose which calendar the trip will be saved in. We do not read or manipulate any existing calendar entries.</p> <p><strong>Contact Access - </strong>The app by default looks for permission to contact information for future geo location features we may add such as being able to use a contact address as an origin or destination. Customers are asked to allow or reject the access when they download the newest version of our apps. Users at any time can disable or approve contact information access using the &ldquo;settings&rdquo; feature within the app menu or locally on the device via their permission settings.</p> <h2><a id="app-disclaimer"></a>Mobile App Disclaimer</h2> <p><strong>Please be advised</strong></p> <p>Journey Planner information is accurate at time of query but is subject to change during engineering works and public holidays. Please recheck prior to departure. To book tickets go to <a href="../../../../../../../../../../../../../../../../en-ie/">irishrail.ie</a>. Trains indicated as being late can make up time and arrive as per schedule. This information is an estimate based on each trains last location. Platform information is subject to change. Where available, please refer to information screens in stations for the latest information.</p> <h2><a id="contact-us"></a>Contact Us</h2> <p>Prior to contacting us, please review all of the information above.&nbsp;</p> <table class="table--responsive"> <thead> <tr class="tr--sub-header"> <th scope="col">Information Missing, General Queries or Feedback&nbsp;</th> <th scope="col">Data Protection Complaints or Requests&nbsp;</th> </tr> </thead> <tbody> <tr> <td>Iarnr&oacute;d &Eacute;ireann - Digital Channels<br />Amien Street,<br />Dublin 1.<br />D01 V6V6<br /><a href="mailto:digital@irishrail.ie">digital@irishrail.ie</a></td> <td>Iarnr&oacute;d &Eacute;ireann -&nbsp;Data Protection Officer<br />Amien Street,<br />Dublin 1.<br />D01 V6V6<br /><a href="mailto:dpo@irishrail.ie">dpo@irishrail.ie</a></td> </tr> </tbody> </table> <h2><a id="useful-links"></a>Useful Links</h2> <ul> <li><a href="https://www.eugdpr.org/">EU GDPR Information Portal</a></li> <li><a href="http://gdprandyou.ie/" target="_blank" rel="noopener">GDPR and You</a>&nbsp;- an overview of GDPR</li> <li><a href="https://www.dataprotection.ie/">DATA Protection Commissioner - Ireland</a>&nbsp;website</li> </ul> <h2><a id="previous-versions"></a>Previous Versions</h2> <p>Earlier versions of the Iarnr&oacute;d &Eacute;ireann Terms of Use, Privacy Statement and Cookie Policy were previously available here. These PDFs were being being flagged by our website accessibility tool and impacting our accessibility score and have therefore been removed.</p> <table class="table--responsive" style="height: 480px;"><caption class="table__caption">Previous Versions</caption> <thead> <tr style="height: 32px;"> <th style="height: 32px; width: 103.25px;" scope="col">Version</th> <th style="height: 32px; width: 522.266px;" scope="col">Changes</th> <th style="height: 32px; width: 94.2188px;" scope="col">Valid from</th> <th style="height: 32px; width: 99.2656px;" scope="col">Valid to</th> </tr> </thead> <tbody> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.1)</td> <td style="height: 56px; width: 522.266px;">09/03/2018</td> <td style="height: 56px; width: 94.2188px;">27/03/2018</td> <td style="height: 56px; width: 99.2656px;">-</td> </tr> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.2)</td> <td style="height: 56px; width: 522.266px;">Page updated to include additional disclaimers.</td> <td style="height: 56px; width: 94.2188px;">27/03/2018</td> <td style="height: 56px; width: 99.2656px;">24/05/2018&nbsp;</td> </tr> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.3)</td> <td style="height: 56px; width: 522.266px;">Page updated to bring policy in line with GDPR regulations</td> <td style="height: 56px; width: 94.2188px;">24/05/2018</td> <td style="height: 56px; width: 99.2656px;">20/08/218</td> </tr> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.4)&nbsp;</td> <td style="height: 56px; width: 522.266px;">Page updated to include additional disclaimers.</td> <td style="height: 56px; width: 94.2188px;">20/08/2018</td> <td style="height: 56px; width: 99.2656px;">25/10/2019</td> </tr> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.5)</td> <td style="height: 56px; width: 522.266px;">Page updated with individual First and Third Party Cookies</td> <td style="height: 56px; width: 94.2188px;">25/10/2019</td> <td style="height: 56px; width: 99.2656px;">24/05/2021</td> </tr> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.6)</td> <td style="height: 56px; width: 522.266px;">Removed written tables listing cookies and added redirects to the Manage Cookies Page where all cookies can be viewed and managed</td> <td style="height: 56px; width: 94.2188px;">24/05/2021</td> <td style="height: 56px; width: 99.2656px;">14/06/2021</td> </tr> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.7)</td> <td style="height: 56px; width: 522.266px;">Page updated to upload the list of suppliers of services to Iarnr&oacute;d &Eacute;ireann Irish Rail as of June 2021</td> <td style="height: 56px; width: 94.2188px;">14/06/2021</td> <td style="height: 56px; width: 99.2656px;">29/01/2024</td> </tr> <tr style="height: 56px;"> <td style="height: 56px; width: 103.25px;">Terms of use (V.8)</td> <td style="height: 56px; width: 522.266px;">Retention Policy timeframe updated from 60 months to 84 months</td> <td style="height: 56px; width: 94.2188px;">29/01/2024</td> <td style="height: 56px; width: 99.2656px;">30/01/2024</td> </tr> <tr> <td style="width: 103.25px;">Terms of use (V.9)</td> <td style="width: 522.266px;">Page updated on how to control and disable cookies on irishrail.ie</td> <td style="width: 94.2188px;">30/01/2024</td> <td style="width: 99.2656px;">20/02/2024</td> </tr> <tr> <td style="width: 103.25px;">Terms of use (V.10)</td> <td style="width: 522.266px;">PDF's with previous versions of Terms of Use page removed from webpage</td> <td style="width: 94.2188px;">20/02/2024</td> <td style="width: 99.2656px;">17/04/2024</td> </tr> <tr> <td style="width: 103.25px;">Terms of use (V.11)</td> <td style="width: 522.266px;">Evad Wi-Fi supplier added under 'Retention Policy'</td> <td style="width: 94.2188px;">17/04/2024</td> <td style="width: 99.2656px;">Present</td> </tr> </tbody> </table> <div> </div> <!-- stop content --> <div class="print--bottom"> <!-- print page button --> <a class="page--print" href="javascript:print();" title="Print this content">Print</a> <!-- back to top link --> <a href="https://www.irishrail.ie/en-ie/legal/terms-of-use-privacy-statement-cookie-policy#header" class="backToTop" aria-label="Click to go back to the top of the page.">Back to top</a> </div> </article> </div> </main> <!-- stop main content area --> <!-- start footer --> <footer class="footer"> <h2 class="accessible-hide">Footer Navigation</h2> <div class="site-container"> <!-- block --> <section class="footer__block flex flex--space-between"> <!-- nav --> <nav aria-labelledby="nav-0" class="footer__nav"> <h3 id="nav-0" class="footer__nav__title"> <a href="/about-us" >About</a> </h3> <ul> <li><a class="gtm-footer" 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