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How can retailers manage last-mile delivery experience and costs? - Atos
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href="/web/20210419095413/https://atos.net/qa" title="Switch to Atos Qatar website"><div class="flagimg flag-qa" role="img" aria-label="Qatar flag"></div>Qatar</a></li><li id="saudi-arabia"><a href="/web/20210419095413/https://atos.net/sa" title="Switch to Atos Saudi Arabia website"><div class="flagimg flag-sa" role="img" aria-label="Saudi Arabia flag"></div>Saudi Arabia</a></li><li id="turkey"><a href="/web/20210419095413/https://atos.net/turkey" title="Switch to Atos Turkey website"><div class="flagimg flag-tr" role="img" aria-label="Turkey flag"></div>Turkey</a></li><li id="arab-emirates"><a href="/web/20210419095413/https://atos.net/ae" title="Switch to Atos United Arab Emirates website"><div class="flagimg flag-atos-me" role="img" aria-label="United Arab Emirates flag"></div>UAE</a></li></ul></div><div class="dd-in-sub"><ul><li id="algeria"><a href="/web/20210419095413/https://atos.net/fr/algeria" title="Switch to Atos Algeria website"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/dz.png " alt="Algeria flag"></span>Algeria</a></li><li id="gabon"><a href="/web/20210419095413/https://atos.net/fr/gabon" title="Switch to Atos Gabon website"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/ga.png" alt="Gabon flag"></span>Gabon</a></li><li id="ivory-coast"><a href="/web/20210419095413/https://atos.net/fr/ivory-coast" title="Switch to Atos Ivory Coast website"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/ci.png" alt="Ivory Coast flag"></span>Ivory Coast</a></li><li id="madagascar"><a href="/web/20210419095413/https://atos.net/fr/madagascar" title="Switch to Atos Madagascar"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/mg.png" alt="Madagascar flag"></span>Madagascar</a></li><li id="morocco"><a href="/web/20210419095413/https://atos.net/fr/morocco" title="Switch to Atos Morocco website"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/ma.png" alt="Morocco flag"></span>Morocco</a></li><li id="senegal"><a href="/web/20210419095413/https://atos.net/fr/senegal" title="Switch to Atos Senegal"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/sn.png" alt="Senegal flag"></span>Senegal</a></li><li id="south-africa"><a href="/web/20210419095413/https://atos.net/south-africa" title="Switch to Atos South Africa website"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/za.png" alt="South Africa flag"></span>South Africa</a></li><li id="tunisia"><a href="/web/20210419095413/https://atos.net/fr/tunisia" title="Switch to Atos Tunisia website"><span class="flag"><img src="/web/20210419095413im_/https://atos.net/wp-content/uploads/flags/tn.png" alt="Tunisia flag"></span>Tunisia</a></li></ul></div></div></div></div></div></li><style>.page__header-image h1,.header__banner-title{text-shadow:0 0 2px rgba(0,0,0,.8)}.page__header-image h2{text-shadow:0 0 1px rgba(0,0,0,.8)}@media (max-width:965px){#dd{padding-bottom:110px}}@media (max-width:863px){#dd{padding-bottom:110px}}@media (max-width:490px){#dd .dd-1{top:70px}}.mainoffering{border:0;border-top:1px solid #fff;font-weight:700}</style></ul></div><div class="header__bg"></div><div class="header__main cf"><div class="header__main-logo"><a class="logo_color" href="https://web.archive.org/web/20210419095413/https://atos.net/en"><img src="/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/atos-logo-menu-bar.png" alt="Atos"></a><a class="logo_white" href="https://web.archive.org/web/20210419095413/https://atos.net/en"><img src="/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/atos-logo-white-menu-bar.png" alt="Atos"></a></div><nav class="header__main-nav"><span class="icon__menu"></span><ul><li class="hm0 haschildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio">Industries</a><ul><li class="hm1 goback" data-index="99"><<</li><li class="hm1 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio">Industries</a></li><li class="hm1 haschildren" data-index="0"><span class="nolink">Financial Services & Insurance</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Financial Services & Insurance</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/banking">Banking</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/capital-markets">Capital Markets</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/insurance">Insurance</a></li><li class="hm2 nochildren mainoffering" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93197,t93199,t93201,t93289">View Financial Services & Insurance solutions</a></li></ul></div><div class="hm_v"><div><h2>Shaping the future of insurance, building new ecosystems, connecting generations</h2><p><div class="yt-container"><div id="div-ZsdQ88Zz0k4-tfnf" onclick="createYT(this,'YouTube-ZsdQ88Zz0k4-tfnf','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/ZsdQ88Zz0k4?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('//web.archive.org/web/20210419095413im_/https://img.youtube.com/vi/ZsdQ88Zz0k4/maxresdefault.jpg');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/healthcare-life-sciences">Healthcare & Life Sciences</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/healthcare-life-sciences">Healthcare & Life Sciences</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/healthcare-life-sciences/healthcare-providers">Healthcare Providers</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/healthcare-life-sciences/healthcare-payers">Healthcare Payers</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/healthcare-life-sciences/research">Research</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/healthcare-life-sciences/pharmaceutical-and-biotech">Pharma & Biotech</a></li><li class="hm2 nochildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/healthcare-life-sciences/medical-devices">Medical Devices</a></li><li class="hm2 nochildren mainoffering" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93207,t93209,t93211">View Healthcare & Life Sciences solutions</a></li></ul></div><div class="hm_v"><div><h2>Look Out 2020+ Industry Trends</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/content/mini-sites/look-out-2020/healthcare/" target="_blank" rel="noopener"><img class="alignnone size-full wp-image-314217" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/01/atos-lookout2020-healthcare-navigation.png" alt="" width="447" height="260"/></a></p><p><strong><a href="https://web.archive.org/web/20210419095413/https://atos.net/content/mini-sites/look-out-2020/healthcare/" target="_blank" rel="noopener">Download the Healthcare Look Out 2020+ Paper</a></strong></p></div></div></li><li class="hm1 haschildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/manufacturing">Manufacturing</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/manufacturing">Manufacturing</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/aerospace">Aerospace</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/automotive">Automotive</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/chemicals">Chemicals</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/consumer-packaged-goods">Consumer Packaged Goods</a></li><li class="hm2 nochildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/discrete-manufacturing">Discrete Manufacturing</a></li><li class="hm2 nochildren mainoffering" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93213,t93217,t93219,t93223">View Manufacturing solutions</a></li></ul></div><div class="hm_v"><div><h2>Additive expertise</h2><p><div class="yt-container"><div id="div-nA_Bls1x7h8-rfzy" onclick="createYT(this,'YouTube-nA_Bls1x7h8-rfzy','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/nA_Bls1x7h8?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('//web.archive.org/web/20210419095413im_/https://img.youtube.com/vi/nA_Bls1x7h8/maxresdefault.jpg');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren haslevel3" data-index="3"><span class="nolink">Public Sector & Defense</span><div class="hm_c"><ul><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/central-government">Central Government</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/local-government-cities">Local Governments and Cities</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/central-government/homeland-security">Homeland Security</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/command-control-systems/public-safety">Public Safety</a></li><li class="hm2 nochildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/aerospace-defense-electronics">Space</a></li><li class="hm2 nochildren" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/defense">Defense</a></li><li class="hm2 nochildren" data-index="6"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/education">Education</a></li><li class="hm2 nochildren" data-index="7"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/olympic-games">Olympic & Paralympic Games</a></li><li class="hm2 nochildren" data-index="8"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/sports-major-events">Sports & Major Events</a></li><li class="hm2 nochildren mainoffering" data-index="9"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93227,t93229,t93233">View Public Sector & Defense solutions</a></li></ul></div><div class="hm_c custom"><h2 style="margin-bottom: -10px;">Public Sector & Defense</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/central-government"><span style="color: white;">Central Government</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/local-government-cities"><span style="color: white;">Local Governments and Cities</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/central-government/homeland-security"><span style="color: white;">Homeland Security</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/command-control-systems/public-safety"><span style="color: white;">Public Safety</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/aerospace-defense-electronics"><span style="color: white;">Space</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/defense"><span style="color: white;">Defense</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/education"><span style="color: white;">Education</span></a></p><div style="margin-bottom: -10px;"></div><hr style="border: none; border-bottom: 1px solid #fff; color: #fff; outline: 0;"/><p><a style="font-weight: bold; font-size: 1.8rem;" href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93227,t93229,t93233">View Public Sector & Defense solutions</a></p><h2 style="margin-bottom: -10px;">Major Events</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/olympic-games"><span style="color: white;">Olympic & Paralympic Games</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/sport-major-events"><span style="color: white;">Sports & Major events</span></a></p></div><div class="hm_v"><div><h2>The hybrid society: a seamless blend of physical and online public services</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/central-government/hybrid-society" target="_blank" rel="noopener"><img class="alignnone size-full wp-image-314217" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/09/atos-healthcare-navigation.png" alt="" width="447" height="260"/></a></p><p><strong><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/central-government/hybrid-society" target="_blank" rel="noopener">Download “Towards the new normal: finding a balance in the hybrid society” paper</a></strong></p></div></div></li><li class="hm1 haschildren" data-index="4"><span class="nolink">Resources & Services</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Resources & Services</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/energy">Energy</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/utilities">Utilities</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/hospitality">Hospitality</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/retail">Retail</a></li><li class="hm2 nochildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/transport">Transport</a></li><li class="hm2 nochildren" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/logistics">Logistics</a></li><li class="hm2 nochildren mainoffering" data-index="6"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93237,t93239,t93243,t93245,t93247">View Resources & Services solutions</a></li></ul></div><div class="hm_v"><div><h2>Digital Vision:<br/> Energy & Utilities</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/utilities/digital-vision-energy-and-utilities" rel="noopener"><img class="alignnone size-full wp-image-337123" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2021/01/digital-vision-eu-paper-download-2021.png" alt="" width="447" height="260"/></a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/utilities/digital-vision-energy-and-utilities" rel="noopener"><strong>Read the opinion paper</strong></a></p></div></div></li><li class="hm1 haschildren" data-index="5"><span class="nolink">Telecommunications & Media</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Telecommunications & Media</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/telecommunications">Telecommunications</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/industries/media">Media & Entertainment</a></li><li class="hm2 nochildren mainoffering" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93249,t93251,t93253">View Telecommunications & Media solutions</a></li></ul></div><div class="hm_v"><div><h2>Look Out 2020+ Industry Trends</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/content/mini-sites/look-out-2020/telecom/" target="_blank" rel="noopener"><img class="alignnone size-full wp-image-314221" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/01/atos-lookout2020-telco-navigation.png" alt="" width="447" height="260"/></a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/content/mini-sites/look-out-2020/telecom/" target="_blank" rel="noopener"><strong>Download the Telecom Look Out 2020+ Paper</strong></a></p></div></div></li></ul></li><li class="hm0 haschildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio">Solutions</a><ul><li class="hm1 goback" data-index="99"><<</li><li class="hm1 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio">Solutions</a></li><li class="hm1 haschildren" data-index="0"><span class="nolink">Advanced Computing</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Advanced Computing</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/quantum-learning-machine">Quantum Computing</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/high-performance-computing-hpc">High Performance Computing</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/enterprise-servers">High End Server</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/integrated-systems">Integrated Systems</a></li></ul></div><div class="hm_v"><div><h2>Atos Quantum Learning Machine</h2><p><div class="yt-container"><div id="div-Hm1IwTihAX0-yggz" onclick="createYT(this,'YouTube-Hm1IwTihAX0-yggz','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/Hm1IwTihAX0?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2020/02/atos-queantum-thumb-nav.png');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="1"><span class="nolink">Analytics, AI & Automation</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Analytics, AI & Automation</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/codex-ai-suite">Artificial Intelligence</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/automation-robotics">Automation and Robotics</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/atos-codex-connected-intelligence">Connected Intelligence</a></li></ul></div><div class="hm_v"><div><h2>Inside Atos AI Lab.<br/> Making AI Real for Business</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2019/07/atos-idc-inside-atos-ai-lab-making-ai-real-for-businesses.pdf" target="_blank" rel="noopener"><img class="alignnone size-full wp-image-314211" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/01/atos-idc-thumbnail.png" alt="" width="447" height="260"/></a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2019/07/atos-idc-inside-atos-ai-lab-making-ai-real-for-businesses.pdf" target="_blank" rel="noopener"><strong>Download the IDC whitepaper</strong></a></p></div></div></li><li class="hm1 haschildren haslevel3" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions/onecloud">Atos OneCloud</a><div class="hm_c"><ul><li class="hm2 nochildren mainoffering" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93259">View Cloud solutions</a></li></ul></div><div class="hm_c custom"><h2><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions/onecloud">Atos OneCloud</a></h2><h2><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions">Cloud Solutions</a></h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions">Cloud Advisory & Adoption</a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions/application-transformation-and-migration">Cloud Application Transformation</a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions">Cloud Data Analytics & AI/ML</a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions/cloud-digital-platforms">Digital Cloud Platforms</a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions">Digital Platforms for SAP</a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cloud-solutions/data-center-to-cloud">Datacenter Cloud Transformation</a></p><hr style="border: none;border-bottom: 1px solid #fff;color: #fff;outline: 0;"/><a style="font-weight: 700;font-size:1.8rem;" href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93259">View Cloud solutions</a></p></div><div class="hm_v"><div><h2>Atos launches Atos OneCloud</h2><p><img class="alignnone size-full wp-image-393141" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/11/atos-onecloud-navigation.png" alt="" width="447" height="260"/></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2020/press-release_2020_11_16/atos-launches-atos-onecloud"><strong>Read the press release ></strong></a></p></div></div></li><li class="hm1 haschildren" data-index="3"><span class="nolink">Customer Experience</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Customer Experience</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/technology-transformation-services/customer-journey-analytics">Customer Journey Analytics</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/digital-customer-experience">Digital Customer Experience</a></li></ul></div><div class="hm_v"><div><h2>Cloud unified communication and collaboration services</h2><p><div class="yt-container"><div id="div-Cd_Etvz5Hj8-yjdh" onclick="createYT(this,'YouTube-Cd_Etvz5Hj8-yjdh','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/Cd_Etvz5Hj8?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2020/02/atos-video-thumbnail-nav.png');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cyber-security">Cybersecurity</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cyber-security">Cybersecurity</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cyber-security/managed-security-services">Advanced Detection and Response</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/cyber-security/data-encryption">Data Protection and Governance</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cyber-security/digital-workplace-security">Digital Workplace Security</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/cyber-security/cloud-security">Hybrid Cloud Security</a></li><li class="hm2 nochildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/cyber-security/digital-identities">IoT and OT Security</a></li><li class="hm2 nochildren" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/trusted-digital-identities">Trusted Digital Identities</a></li><li class="hm2 nochildren" data-index="6"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/cyber-security-products">Cybersecurity Products</a></li><li class="hm2 nochildren mainoffering" data-index="7"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93257">View Cybersecurity solutions</a></li></ul></div><div class="hm_v"><div><h2>Protect your business to face cybersecurity challenges</h2><p><div class="yt-container"><div id="div-zWQeXOnqRRg-tznh" onclick="createYT(this,'YouTube-zWQeXOnqRRg-tznh','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/zWQeXOnqRRg?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('//web.archive.org/web/20210419095413im_/https://img.youtube.com/vi/zWQeXOnqRRg/maxresdefault.jpg');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 nochildren haslevel3" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/decarbonization">Decarbonization</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"></li></ul></div><div class="hm_c custom"><p>“The acquisition of EcoAct, an Atos company, is a major step towards our decarbonization ambition. Combining the leading position of EcoAct in climate strategy consultancy and offset project development with our decarbonization portfolio of solutions and services and our go-to-market will step-change our customers’ journeys to Net Zero”</p><h2><em>Elie Girard, Atos CEO.</em></h2><hr style="border: none;border-bottom: 1px solid #fff;color: #fff;outline: 0;"/><div style="margin-bottom: -30px;"></div><p><a style="font-weight: 700;font-size:1.8rem;" href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93267"><br/> View Decarbonization solutions</a></p></div><div class="hm_v"><div><h2>Atos completes the acquisition of EcoAct</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2020/press-release/general-press-releases_2020_10_01/atos-completes-the-acquisition-of-ecoact" target="_blank" rel="noopener"><img class="alignnone size-full wp-image-314225" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/10/atos-digital-decarbonization-assessment-fact-sheet-thumbnail.jpg" alt="" width="447" height="260"/></a></p><p><strong><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2020/press-release/general-press-releases_2020_10_01/atos-completes-the-acquisition-of-ecoact">Read press release ></a></strong></p></div></div></li><li class="hm1 haschildren" data-index="6"><span class="nolink">Digital Consulting</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Digital Consulting</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/digital-transformation-consulting">Digital Transformation Consulting</a></li></ul></div><div class="hm_v"><div><h2>Trusted Partner for your Digital Journey</h2><p><div class="yt-container"><div id="div-R9ReE-O1DjE-xlzk" onclick="createYT(this,'YouTube-R9ReE-O1DjE-xlzk','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/R9ReE-O1DjE?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2020/02/atos-digital-consulting-nav-video.png');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="7"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/atos-digital-workplace">Digital Workplace</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/atos-digital-workplace">Digital Workplace</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/critical-communications-systems-ccs">Critical Communications for Missions</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://unify.com/en/solutions">Unified Communications & Collaboration</a></li><li class="hm2 nochildren mainoffering" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93261">View Digital Workplace solutions</a></li></ul></div><div class="hm_v"><div><h2>Atos Digital Workplace.<br/> Attract and retain new talents</h2><p><div class="yt-container"><div id="div-0eWAXTtL2Dc-tfnt" onclick="createYT(this,'YouTube-0eWAXTtL2Dc-tfnt','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/0eWAXTtL2Dc?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2018/04/atos-digital-workplace-attract-and-retain-new-talents.jpg');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="8"><span class="nolink">Edge & Internet of Things</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Edge & Internet of Things</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/products/critical-communications-systems-ccs">Critical Communications for Industry</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/bullsequana-edge">Edge Computing</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/atos-codex-connected-intelligence/atos-codex-iot">Internet of Things</a></li></ul></div><div class="hm_v"><div><h2>Optimize maritime transport operations and vessel performance with the Internet of Things</h2><p><div class="yt-container"><div id="div-i6BjxoZwLoo-kxlr" onclick="createYT(this,'YouTube-i6BjxoZwLoo-kxlr','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/i6BjxoZwLoo?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2020/02/atos-thumb-video-edge-iot-nav.png');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="9"><span class="nolink">Infrastructure & Foundation Services</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Infrastructure & Foundation Services</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/technology-transformation-services">Managed Service</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/multi-sourcing-service-integration">Multi-Sourcing Service Integration</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/application-transformation-management/testing-digital-assurance">Testing</a></li></ul></div><div class="hm_v"><div><h2>Atos Technology Transformation Services</h2><p><div class="yt-container"><div id="div--PhGIT3gTho-jtnl" onclick="createYT(this,'YouTube--PhGIT3gTho-jtnl','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/-PhGIT3gTho?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2020/02/atos-thumbnail-video-nav-infrastructure-foundation.png');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="10"><span class="nolink">Modern Applications & Platforms</span><div class="hm_c"><ul><li class="hm2 nomenu nolink" data-index="98"><span class="nolink">Modern Applications & Platforms</span></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/atos-business-accelerators">Business Accelerators (SAP)</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/solutions/atos-global-microsoft-services">Global Microsoft Services</a></li><li class="hm2 nochildren mainoffering" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/portfolio?offering-tax=t93269">View SAP solutions</a></li></ul></div><div class="hm_v"><div><h2>Jump-start your SAP transformation</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories/sao-paulo-futebol-clube" target="_blank" rel="noopener"><img class="alignnone size-full wp-image-314225" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/01/atos-sap-customer-story-navigation.png" alt="" width="447" height="260"/></a></p><p><strong><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories/sao-paulo-futebol-clube">Read customer story</a></strong></p></div></div></li></ul></li><li class="hm0 haschildren" data-index="2"><span class="nolink">Insights & News</span><ul><li class="hm1 goback" data-index="99"><<</li><li class="hm1 haschildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom">Newsroom</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom">Newsroom</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom/press-releases">Press Releases</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom/news">News</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom/media-resources">Media Resources</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom#contacts">Media Contacts</a></li></ul></div><div class="hm_v"><div><p><style type="text/css">#pressreleaseses.pl_grid{margin-bottom:-15px}#pressreleaseses.pl_grid .pl_slide-wrapper{margin-right:-4px}#pressreleaseses.pl_grid .pl_grid-item{padding:0 0 15px 0}@media (min-width:480px){#pressreleaseses.pl_grid .pl_grid-item{padding:0 4px 15px 0}}@media (min-width:480px){#pressreleaseses.pl_grid .pl_grid-item.pl_col-sm-12{padding:0 0 15px 0}}#pressreleaseses .blog-summary.blog-date{height:320px}#pressreleaseses .pl_grid-item{max-width:390px}</style><div id="pressreleaseses" class="pl_grid" data-pl-id="1586252823257-36ee1f17-d2dc-4" data-page-id="12857" data-bookmark="pressreleaseses" data-unselect="0"><div id="pressreleaseses_loader" class="pl_loader"></div><div class="pl_row pl_col-sm-12 pl_wrapper pl_data"><div class="pl_slide-wrapper pl_clearfix" data-pl-grid-content="true"><div class="pl_blog"><div class="pl_grid-item pl_col-sm-12"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2021/press-release_2021_04_16/atos-becomes-the-official-cybersecurity-services-and-operations-supporter-of-the-olympic-and-paralympic-games-paris-2024" title="Atos becomes the Official Cybersecurity Services and Operations Supporter of the Olympic and Paralympic Games Paris 2024"><div class="blog-summary blog-date"><div class="blog-image" style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2021/04/JO-Paris-Olympics_Paris.jpg');"></div><div class="blog-text"><div>16 April 2021</div><h2>Atos becomes the Official Cybersecurity Services and Operations Supporter of the Olympic and Paralympic Games Paris 2024</h2></div></div></a></div></div> <script type="text/javascript">window.al=window.al||[];window.al.pressreleaseses_scroll=!1;window.al.pressreleaseses_usersel=!1;window.al.pressreleaseses_page=1;window.al.pressreleaseses_width=12</script> </div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog">Blog</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog">Blog</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog/tech-insights">Tech Insights</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog/industry-insights">Industry Insights</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog/essentials">Essentials</a></li></ul></div><div class="hm_v"><div><h2>Latest blog</h2><p><style type="text/css">#next-event.pl_grid{margin-bottom:-15px}#next-event.pl_grid .pl_slide-wrapper{margin-right:-4px}#next-event.pl_grid .pl_grid-item{padding:0 0 15px 0}@media (min-width:480px){#next-event.pl_grid .pl_grid-item{padding:0 4px 15px 0}}@media (min-width:480px){#next-event.pl_grid .pl_grid-item.pl_col-sm-12{padding:0 0 15px 0}}#next-event .blog-summary.blog-date{height:280px}</style><div id="next-event" class="pl_grid" data-pl-id="1580387235823-c1ca530f-a06c-6" data-page-id="12857" data-bookmark="" data-unselect="0"><div id="next-event_loader" class="pl_loader"></div><div class="pl_row pl_col-sm-12 pl_wrapper pl_data"><div class="pl_slide-wrapper pl_clearfix" data-pl-grid-content="true"><div class="pl_blog"><div class="pl_grid-item pl_col-sm-12"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/blog/passwords-time-for-them-to-go" title="Passwords, time for them to go?"><div class="blog-summary blog-date"><div class="blog-image" style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2021/04/Fotolia_55951039_Subscription_Monthly_XXL-scaled-e1618304872668-300x65.jpg');"></div><div class="blog-text"><div>April 12, 2021</div><h2>Passwords, time for them to go?</h2></div></div></a></div></div> <script type="text/javascript">window.al=window.al||[];window.al["next-event_scroll"]=!1;window.al["next-event_usersel"]=!1;window.al["next-event_page"]=1;window.al["next-event_width"]=12</script> </div></div></div></p></div></div></li><li class="hm1 nochildren haslevel3" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom/events">Events</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"></li></ul></div><div class="hm_c custom"><h2>Upcoming events</h2><style type="text/css">#eventsbullet.pl_grid{margin-bottom:-4px}#eventsbullet.pl_grid .pl_slide-wrapper{margin-right:-4px}#eventsbullet.pl_grid .pl_grid-item{padding:0 0 4px 0}@media (min-width:480px){#eventsbullet.pl_grid .pl_grid-item{padding:0 4px 4px 0}}@media (min-width:480px){#eventsbullet.pl_grid .pl_grid-item.pl_col-sm-12{padding:0 0 4px 0}}.blog-summary{height:280px}@media (min-width:480px){.blog-summary{height:350px}}</style><div id="eventsbullet" class="pl_grid" data-pl-id="1609763444844-c21ce1f0-e5f6-9" data-page-id="12857" data-bookmark="" data-unselect="0"><div id="eventsbullet_loader" class="pl_loader"></div><div class="pl_row pl_col-sm-12 pl_wrapper pl_data"><div class="pl_slide-wrapper pl_clearfix" data-pl-grid-content="true"><ul class="pl_content"><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/events/retail-connected">Retail Connected</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/events/vodafone-elevation-digital-days">Vodafone eleVation DIGITAL DAYS</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/events/red-hat-summit-2021">Red Hat Summit 2021</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/events/international-sap-conference-for-utilities">International SAP Conference for Utilities</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/events/satellite-washington">Satellite Washington</a></li></ul><p> <script type="text/javascript">window.al=window.al||[];window.al.eventsbullet_scroll=!1;window.al.eventsbullet_usersel=!1;window.al.eventsbullet_page=1;window.al.eventsbullet_width=3</script> </div></div></div><p> </p><p><strong><a href="atos.net/en/newsroom/events">All events</a></strong></p></div><div class="hm_v"><div><h2>Atos Technology Days 2020</h2><h2><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/events/atos-technology-days-2020-virtual-edition" target="_blank" rel="noopener"><img class="alignnone size-full wp-image-337123" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/07/atos-thumbnail-navigation-tech-days.png" alt="" width="447" height="260"/></a></h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/events/atos-technology-days-2020-virtual-edition" target="_blank" rel="noopener"><strong>Replay the event</strong></a></p></div></div></li><li class="hm1 nochildren haslevel3" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/newsroom/awards">Awards</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"></li></ul></div><div class="hm_c custom"><h2>Awards</h2><style type="text/css">#awardslist.pl_grid{margin-bottom:-15px}#awardslist.pl_grid .pl_slide-wrapper{margin-right:-4px}#awardslist.pl_grid .pl_grid-item{padding:0 0 15px 0}@media (min-width:480px){#awardslist.pl_grid .pl_grid-item{padding:0 4px 15px 0}}@media (min-width:480px){#awardslist.pl_grid .pl_grid-item.pl_col-sm-12{padding:0 0 15px 0}}#awardslist .blog-summary.blog-date{height:250px}</style><div id="awardslist" class="pl_grid" data-pl-id="1581505216650-ee8356e6-c805-0" data-page-id="12857" data-bookmark="" data-unselect="0"><div id="awardslist_loader" class="pl_loader"></div><div class="pl_row pl_col-sm-12 pl_wrapper pl_data"><div class="pl_slide-wrapper pl_clearfix" data-pl-grid-content="true"><ul class="pl_content"><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2021/awards_2021_03_17/atos-named-a-leader-in-sap-cloud-migration-services-by-nelsonhall">Atos named a Leader in SAP Cloud Migration Services by NelsonHall</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2021/awards_2021_02_24/atos-awarded-seal-sustainability-award-among-the-top-50-most-sustainable-companies-in-the-world-2">Atos awarded SEAL Sustainability Award among the top 50 most sustainable companies in the world</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2020/awards_2020_10_29/winner-of-second-female-fintech-competition-announced">Winner of Second Female FinTech competition announced</a></li></ul><p> <script type="text/javascript">window.al=window.al||[];window.al.awardslist_scroll=!1;window.al.awardslist_usersel=!1;window.al.awardslist_page=1;window.al.awardslist_width=12</script> </div></div></div></div><div class="hm_v"><div><h2>Latest award</h2><p><style type="text/css">#awardsglobal.pl_grid{margin-bottom:-15px}#awardsglobal.pl_grid .pl_slide-wrapper{margin-right:-4px}#awardsglobal.pl_grid .pl_grid-item{padding:0 0 15px 0}@media (min-width:480px){#awardsglobal.pl_grid .pl_grid-item{padding:0 4px 15px 0}}@media (min-width:480px){#awardsglobal.pl_grid .pl_grid-item.pl_col-sm-12{padding:0 0 15px 0}}#awardsglobal .blog-summary.blog-date{height:280px}</style><div id="awardsglobal" class="pl_grid" data-pl-id="1581503716243-67085511-58e7-10" data-page-id="12857" data-bookmark="" data-unselect="0"><div id="awardsglobal_loader" class="pl_loader"></div><div class="pl_row pl_col-sm-12 pl_wrapper pl_data"><div class="pl_slide-wrapper pl_clearfix" data-pl-grid-content="true"><div class="pl_blog"><div class="pl_grid-item pl_col-sm-12"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/2021/awards_2021_03_17/atos-named-a-leader-in-sap-cloud-migration-services-by-nelsonhall" title="Atos named a Leader in SAP Cloud Migration Services by NelsonHall"><div class="blog-summary blog-date"><div class="blog-image" style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2021/03/Atos-NEAT-Badge.jpg');"></div><div class="blog-text"><div>17 March 2021</div><h2>Atos named a Leader in SAP Cloud Migration Services by NelsonHall</h2></div></div></a></div></div> <script type="text/javascript">window.al=window.al||[];window.al.awardsglobal_scroll=!1;window.al.awardsglobal_usersel=!1;window.al.awardsglobal_page=1;window.al.awardsglobal_width=12</script> </div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/analysts-and-advisors">Analysts and Advisors</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/analysts-and-advisors">Analysts and Advisors</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/analysts-and-advisors/industry-analysts-private-portal">Industry Analysts Private Portal</a></li></ul></div><div class="hm_v"><div><h2><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/analysts-and-advisors/industry-analysts-private-portal"><img class="alignnone size-full wp-image-314199" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2021/02/industry-analysts-thumbnail-navigation-2021.png" alt="" width="447" height="260"/></a></h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/analysts-and-advisors/industry-analysts-private-portal"><strong>Read more ></strong></a></p></div></div></li><li class="hm1 nochildren haslevel3" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories">Customer Stories</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"></li></ul></div><div class="hm_c custom"><h2>Customer Stories</h2><style type="text/css">#next-event.pl_grid{margin-bottom:-15px}#next-event.pl_grid .pl_slide-wrapper{margin-right:-4px}#next-event.pl_grid .pl_grid-item{padding:0 0 15px 0}@media (min-width:480px){#next-event.pl_grid .pl_grid-item{padding:0 4px 15px 0}}@media (min-width:480px){#next-event.pl_grid .pl_grid-item.pl_col-sm-12{padding:0 0 15px 0}}#next-event .blog-summary.blog-date{height:250px}</style><div id="next-event" class="pl_grid" data-pl-id="1580473689419-bdaa024b-f659-9" data-page-id="12857" data-bookmark="" data-unselect="0"><div id="next-event_loader" class="pl_loader"></div><div class="pl_row pl_col-sm-12 pl_wrapper pl_data"><div class="pl_slide-wrapper pl_clearfix" data-pl-grid-content="true"><ul class="pl_content"><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories/osterreichischer-rundfunk-orf">Österreichischer Rundfunk (ORF)</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories/state-of-california">State of California</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories/state-government-of-south-australia">State Government of South Australia</a></li><li class="pl_grid-item"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories/pruitthealth">PruittHealth</a></li></ul><p> <script type="text/javascript">window.al=window.al||[];window.al["next-event_scroll"]=!1;window.al["next-event_usersel"]=!1;window.al["next-event_page"]=1;window.al["next-event_width"]=12</script> </div></div></div><p> </p><p><strong><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories">All customer stories</a></strong></p></div><div class="hm_v"><div><h2>Latest Customer Story</h2><p><style type="text/css">#pressreleaseses.pl_grid{margin-bottom:-15px}#pressreleaseses.pl_grid .pl_slide-wrapper{margin-right:-4px}#pressreleaseses.pl_grid .pl_grid-item{padding:0 0 15px 0}@media (min-width:480px){#pressreleaseses.pl_grid .pl_grid-item{padding:0 4px 15px 0}}@media (min-width:480px){#pressreleaseses.pl_grid .pl_grid-item.pl_col-sm-12{padding:0 0 15px 0}}#pressreleaseses .blog-summary.blog-date{height:300px}#pressreleaseses .pl_grid-item{max-width:390px}</style><div id="pressreleaseses" class="pl_grid" data-pl-id="1596713656137-6ff73e2e-d50b-2" data-page-id="12857" data-bookmark="pressreleaseses" data-unselect="0"><div id="pressreleaseses_loader" class="pl_loader"></div><div class="pl_row pl_col-sm-12 pl_wrapper pl_data"><div class="pl_slide-wrapper pl_clearfix" data-pl-grid-content="true"><div class="pl_blog"><div class="pl_grid-item pl_col-sm-12"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/customer-stories/osterreichischer-rundfunk-orf" title="Österreichischer Rundfunk (ORF)"><div class="blog-summary blog-date"><div class="blog-image" style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2018/05/atos-orf-280x210-white.png');"></div><div class="blog-text"><div> 6 April 2021</div><h2>Österreichischer Rundfunk (ORF)</h2></div></div></a></div></div> <script type="text/javascript">window.al=window.al||[];window.al.pressreleaseses_scroll=!1;window.al.pressreleaseses_usersel=!1;window.al.pressreleaseses_page=1;window.al.pressreleaseses_width=12</script> </div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="6"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/insights-and-innovation/thought-leadership">Our Publications</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/insights-and-innovation/thought-leadership">Our Publications</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/preparing-for-the-rebound-after-covid">Post-Covid rebound report</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/journey-2024">Future Vision report</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/ascent-magazine">Magazine: Living on the edge</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/lookout">Industry Trends</a></li><li class="hm2 nochildren" data-index="4"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog/thought-leadership-white-papers">Whitepapers</a></li><li class="hm2 nochildren" data-index="5"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/insights-and-innovation/thought-leadership/digital-vision">Opinion papers</a></li></ul></div><div class="hm_v"><div><h2>Explore the technology imperatives for a successful post-COVID rebound</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/preparing-for-the-rebound-after-covid" rel="noopener"><img class="alignnone size-full wp-image-448911" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2021/02/post-covid-menu-thumb.png" alt="" width="447" height="260"/></a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/preparing-for-the-rebound-after-covid" target="_blank" rel="noopener"><strong>Download the report</strong></a></p></div></div></li></ul></li><li class="hm0 haschildren" data-index="3"><span class="nolink">About us</span><ul><li class="hm1 goback" data-index="99"><<</li><li class="hm1 nochildren haslevel3" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/company-profile">Company Profile</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"></li></ul></div><div class="hm_c custom"><h2><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/company-profile">Company Profile</a></h2><p><span style="color: white;">Worldwide digital leader</span></p><p><span style="color: white;">€ 11 billion revenue</span></p><p><span style="color: white;">105,000 employees</span></p><p><span style="color: white;">71 countries</span></p><p><span style="color: white;">Olympic and Paralympic Games Worldwide Partner</span></p><p><span style="color: white;">CAC40 Paris stock index</span></p><p><strong><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/raison-detre"><span style="color: white;">Raison d’être ></span></a></strong></p></div><div class="hm_v"><div><h2>Discover our raison d’être</h2><p><div class="yt-container"><div id="div-8BuuNqPeubE-ltlk" onclick="createYT(this,'YouTube-8BuuNqPeubE-ltlk','https://web.archive.org/web/20210419095413/https://www.youtube.com/embed/8BuuNqPeubE?autoplay=0&mute=0&rel=0&modestbranding=1&feature=oembed&enablejsapi=1&origin=https://atos.net','0','0','0','0','0','0');" style=" background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2020/07/atos-sense-of-purpose-video-thumbnail.jpg');" data-thumb-end="" class="yt-mix-bg"><div class="yt-play"></div></div></div></p></div></div></li><li class="hm1 haschildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/corporate-responsibility-and-sustainability">Corporate Social Responsibility</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/corporate-responsibility-and-sustainability">Corporate Social Responsibility</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/corporate-social-responsibility/environment">Environment</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/corporate-social-responsibility/people-and-talents">Social Responsibility</a></li><li class="hm2 nochildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/corporate-social-responsibility/ethics">Governance and Digital Trust</a></li><li class="hm2 nochildren" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/corporate-responsibility-and-sustainability/key-non-financial-performance-indicators">Key Performance Indicators</a></li></ul></div><div class="hm_v"><div><h2>2019 Integrated Report<br/> Sustainable Performance</h2><h2><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/integrated-report-2019/our-sustainable-performance"><img class="alignnone wp-image-314205 size-full" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/01/atos-csr-and-sustainability-thumbnail-navigation.png" alt="" width="447" height="260"/></a></h2><p><strong><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/integrated-report-2019/our-sustainable-performance">Visit the 2019 Integrated Report website</a></strong></p></div></div></li><li class="hm1 haschildren" data-index="2"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/governance">Governance</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/governance">Governance</a></li><li class="hm2 nochildren" data-index="0"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/governance#group-management">The Group Management Committee</a></li><li class="hm2 nochildren" data-index="1"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/governance#board-of-directors">The Board of Directors</a></li></ul></div><div class="hm_v"><div><h2>Elie Girard,<br/> Chief Executive Officer, Atos</h2><h2><img class="alignnone size-full wp-image-314203" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/04/atos-Elie-Girard-447x260.jpg" alt="" width="447" height="260"/></h2></div></div></li><li class="hm1 nochildren haslevel3" data-index="3"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/innovation-and-research">Innovation and Research</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"></li></ul></div><div class="hm_c custom"><h2>Innovate with us</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/insights-and-innovation/business-technology-and-innovation-centers"><span style="color: white;">BTIC – Business Technology Innovation Center</span></a></p><div style="margin-bottom: 20px;"></div><h2> Meet our Experts</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/innovation-and-research/atos-expert-community"><span style="color: white;">Expert Community</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/insights-and-innovation/scientific-community"><span style="color: white;">Scientific Community</span></a></p><div style="margin-bottom: 20px;"></div><h2> Join our competitions</h2><p><a href="https://web.archive.org/web/20210419095413/https://www.atositchallenge.net/"><span style="color: white;"> Atos IT Challenge</span></a><br/><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/about-us/competitions/atos-joseph-fourier-prize"><span style="color: white;"> Atos Joseph Fourier Prize</span></a></p></div><div class="hm_v"><div><h2>Future Vision report -<br/> Redefining Enterprise Purpose</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/journey-2024" rel="noopener"><img class="alignnone size-full wp-image-314209" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/07/atos-report-scientific-community-journey2024-thumbnail.png" alt="" width="447" height="260"/></a></p><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/lp/journey-2024" target="_blank" rel="noopener"><strong>Download the report</strong></a> | <a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog/thought-leadership-white-papers"><strong>All whitepapers</strong></a></p></div></div></li><li class="hm1 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data-index="6"><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-scaler">Scaler – Startup Accelerator</a><div class="hm_c"><ul><li class="hm2 nomenu" data-index="98"></li></ul></div><div class="hm_c custom"><p><em>“Atos Scaler is committed to unleash the value of collaboration, by facilitating open innovation and giving birth to very concrete industrial applications, with accelerated time-to-market.”</em></p><p>Elie Girard,<br/> Atos CEO</p></div><div class="hm_v"><div><h2>Scaler -<br/> The value of industry-centric open innovation</h2><p><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-scaler" rel="noopener"><img class="alignnone size-full wp-image-314209" data-src="https://web.archive.org/web/20210419095413/https://atos.net/wp-content/uploads/2020/07/atos-scaler-thumbnail-navigation.png"/></a></p></div></div></li><li class="hm1 haschildren" data-index="7"><a 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Please find more information on our use of cookies and how to withdraw at any time your consent on our <a href="https://web.archive.org/web/20210419095413/https://atos.net/en/privacy">privacy policy</a>.</p></div></div></form></header> <script type="text/javascript">if(typeof ld!=='undefined'){ld.cookiePolicy(!1);if(ld.navLang!==""){ld.localNavHeader()}}</script> <style type="text/css">.default_content .page__header--large{background-image:none}.blog-article .page__header,.blog-article .page__header--large{min-height:400px}.blog-article .page__header .page__header-image,.blog-article .page__header--large .page__header-image{min-height:400px;margin:0;padding:210px 40px 0 40px;background-position:top}@media (min-width:768px){.blog-article .page__header .page__header-image,.blog-article .page__header--large .page__header-image{min-height:400px;padding:240px 40px 0 40px}}@media (min-width:1025px){.blog-article .page__header .page__header-image,.blog-article .page__header--large .page__header-image{min-height:400px}}@media (min-width:1800px){.blog-article .page__header .page__header-image,.blog-article .page__header--large .page__header-image{min-height:400px}}</style><main role="main" class="blog-article"><section><header class="page__header--large offwhite"><div class="page__header-image cf" style="background-image:url(https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2021/04/touchpad-1400-1.jpg)"><div class="grid-row"><div class="grid-col-12"></div></div></div></header><article class="article__content"><div class="section"><div class="grid-row"><div class="grid-col-12"><h1>How can retailers manage last-mile delivery experience and costs?</h1></div></div></div><div class="section"><div class="grid-row"><div class="grid-col-8"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><h2 style="color: #0066a1">Around us, the rapid rate of vaccine administration is increasing hope that we may be looking at the beginning of the end of COVID-19. While many sectors have been shaken to the core and are fighting to keep their heads above water, most retailers have seen tremendous growth driven by a boom in online sales. Consumers have shifted their spending away from restaurants, bars and theaters toward home entertainment; pushed by restrictive lockdowns and/or the closure of entire sectors.</h2></div></div><div class="subrow"><div class="grid-col-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p>While the phrase “tremendous growth” sounds like the ultimate luxury in these difficult times, it has also created significant challenges for the retail sector, particularly in two areas. First, controlling costs while home delivery becomes the new norm. Second, the related challenge of managing customer expectations for the home delivery process.</p><h2>Controlling costs</h2><p>The fight for market share in retail is a fierce and never-ending battle. Growth may be strong but margins are thin, and COVID-19 caused a very rapid shift from stores to online sales. The costs associated with home delivery have exploded, driven by supply chain delivery issues, warehousing challenges, delivery vehicle capacity issues, routing challenges, congestion on city streets and much more.</p><p>Costs per drop have consequently increased, but the price charged to consumers has stayed the same (or even declined). Needless to say, in many instances last-mile delivery negatively impacts profit margins.</p><h2>Controlling customer experience</h2><p>Home delivery options offered today are very basic and are frequently the reason that customers jump to another retailer. We have all been promised real-time updates — only to find that the status has not been updated, we have been provided incorrect info, or that info is simply not available.</p><p>The expectations of live track-and-trace are rarely delivered on, causing frustration among customers. Research has shown that customers hold retailers responsible for this gap, even if the delivery is executed by a third party. </p></div></div></div></div></div></div><div class="subrow"><div class="grid-col-6"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p>Therefore, last-mile delivery also poses a risk to brand loyalty.</p><p>The good news is that there is a significant opportunity to tackle these challenges head-on, and even to create a competitive last-mile delivery edge.</p><p>In our roles at Atos, we help companies take advantage of the possibilities that technology provides. For example:</p><p>• <strong>Improved location intelligence</strong> increases the number of drops per hour by helping drivers get to customer destinations faster.</p></div></div></div></div></div><div class="grid-col-6 vc_col-has-fill"><div class="vc_column-inner vc_custom_1617803102956"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element vc_custom_1617781522744"><div class="wpb_wrapper"><blockquote><p style="color: #9e9500">The expectations of live track-and-trace are rarely delivered on, causing frustration among customers. Research has shown that customers hold retailers responsible for this gap ...</p></blockquote></div></div></div></div></div></div><div class="subrow"><div class="grid-col-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p>• <strong>True pricing</strong> provides clarity for both retailers and customers about the real costs and environmental impact of each delivery option.<br/> • <strong>Predictive analytics</strong> ensures that inbound logistics are better organized to avoid disruptions.<br/> • <strong>Smart lockers</strong> provide a flexible delivery option that enables customers to choose exactly when they pick up their goods.</p><h2>Where to begin?</h2><p>There is no one-size-fits-all solution. We believe in a bespoke solution to address both your business needs as well as your customers' expectations. As a first step, we recommend taking this <a href="https://web.archive.org/web/20210419095413/https://survey.atos.net/f/41525246/fbbc/">readiness assessment</a> of your last-mile capabilities before you talk to a vendor.<a name="expert"></a></p></div></div><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"></div></div></div></div></div></div><div class="subrow"><div class="grid-col-12 vc_col-has-fill"><div class="vc_column-inner vc_custom_1617784341784"><div class="wpb_wrapper"></div></div></div></div></div><div class="grid-col-4"><div class="subrow"><div class="grid-col-12 vc_col-has-fill"><div class="vc_column-inner vc_custom_1592203812853"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p><div class="featured-image-bg" style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2018/10/atos-bas-stroeken-245x300.jpg');max-width:150px;min-width:120px;"></div> By Bas Stroeken, <a href="https://web.archive.org/web/20210419095413/https://atos.net/en/blog/with-a-boom-in-online-sales-how-are-retailers-managing-last-mile-delivery-experience-and-costs#expert">Executive Consultant at Atos Consulting</a></p><p>Posted on<strong> April 8</strong></p></div></div></div></div></div></div><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p> </p></div></div><div class="subrow"><div class="grid-col-12 vc_col-has-fill"><div class="vc_column-inner vc_custom_1592203812853"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p><div class="featured-image-bg" style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2021/04/sebastiaan-leeuwenkamp.jpg');max-width:150px;min-width:120px;"></div> By Sebastiaan Leeuwenkamp, <a href="https://web.archive.org/web/20210419095413/https://atos.net/en/blog/with-a-boom-in-online-sales-how-are-retailers-managing-last-mile-delivery-experience-and-costs#expert">Global head of Supply Chain Sales & Last Mile Delivery - R&S R&TL Dealmaker at Atos</a></p></div></div></div></div></div></div><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p> </p></div></div><div class="subrow"><div class="grid-col-12"><div class="vc_column-inner"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p>Topics</p><ul><li><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog/tech-insights">Tech Insights</a></li><li><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog?finder-tax=t92933#finder">Data and Artificial Intelligence</a></li><li><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog?finder-tax=t92945#finder">Digital Transformation</a></li><li><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog?finder-tax=t92953#finder">Environment</a></li></ul></div></div></div></div></div></div><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p> </p></div></div><div class="subrow"><div class="grid-col-12 vc_col-has-fill"><div class="vc_column-inner vc_custom_1617800647048"><div class="wpb_wrapper"><div class="wpb_text_column wpb_content_element"><div class="wpb_wrapper"><p><strong>Is your company ready for the last mile?</strong></p><p>Only 6% of businesses currently have complete visibility over their supply chains. To compete effectively, you need to adapt and disrupt by using predictive intelligence, analytics and real-time visibility to ensure that your supply chain and last-mile initiatives are delivering on their promises.</p><p>To determine the next priorities in your supply chain operations or last-mile delivery, Atos has developed a comprehensive readiness assessment.</p></div></div><a class="button-white center" href="https://web.archive.org/web/20210419095413/https://survey.atos.net/f/41525246/fbbc/">Take your assessment today!</a></div></div></div></div></div></div></div><div class="section"><div class="grid-row"><div class="grid-col-12 blog-share"><h2>Share this blog article</h2><ul><li><a href="https://web.archive.org/web/20210419095413/https://www.facebook.com/sharer/sharer.php?u=https://atos.net/en/blog/with-a-boom-in-online-sales-how-are-retailers-managing-last-mile-delivery-experience-and-costs" target="_social1"><img src="https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/blog/facebook.png"></a></li><li><a href="https://web.archive.org/web/20210419095413/https://twitter.com/intent/tweet?text=How%20can%20retailers%20manage%20last-mile%20delivery%20experience%20and%20costs%3F https://atos.net/en/blog/with-a-boom-in-online-sales-how-are-retailers-managing-last-mile-delivery-experience-and-costs" target="_social2"><img src="https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/blog/twitter.png"></a></li><li><a href="https://web.archive.org/web/20210419095413/http://www.linkedin.com/shareArticle?mini=true&url=https://atos.net/en/blog/with-a-boom-in-online-sales-how-are-retailers-managing-last-mile-delivery-experience-and-costs&title=How%20can%20retailers%20manage%20last-mile%20delivery%20experience%20and%20costs%3F" target="_social4"><img src="https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/blog/linkedin.png"></a></li><li><a href="https://web.archive.org/web/20210419095413/mailto:/?subject=How%20can%20retailers%20manage%20last-mile%20delivery%20experience%20and%20costs%3F&body=https://atos.net/en/blog/with-a-boom-in-online-sales-how-are-retailers-managing-last-mile-delivery-experience-and-costs" target="_social5"><img src="https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/blog/mail.png"></a></li></ul></div></div></div><div class="section article-expert"><div class="grid-row"><div class="grid-col-12"><br/></div></div><div class="grid-row expert-detail"><div class="grid-col-12"><div class="pl_col-sm-1"><div style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2018/10/atos-bas-stroeken.jpg')" class="expert-image"></div></div><div class="pl_col-sm-11"><div class="grid-col-5"><b>About Bas Stroeken</b></div><div class="grid-col-7 expert-all"><b><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/expert/bas-stroeken">VIEW ALL POSTS BY Bas Stroeken</a></b></div><div class="grid-col-12 expert-job">Executive Consultant at Atos Consulting</div><div class="grid-col-12 expert-bio">Bas Stroeken is an Executive Consultant at Atos Consulting. He is the pillar lead within Consulting Benelux & the Nordics for the Digital Workplace. Bas started his career many years ago as a marketing trainee at Unilever, and subsequently spent 10 years in marketing in the UK, The Netherlands, and Hungary working for Unilever, PepsiCo, and Sara Lee. His interest in consumer behavior transitioned toward employee behavior during a four-year spell in Budapest where a state-owned coffee company was transformed to a P&L driven organization. Within the Digital Workplace team Bas’ principal interest is in looking to bring value to the employee, whether that be through a better user experience, improved collaboration, or personal productivity. From his perspective the dialogue is often too narrow, focusing only on technology push and not on a true integral vision of the workplace. It’s his personal mission to boost employee-centric thinking, for which the employee journeys are an excellent starting point.<br/><br/></div><div class="grid-col-12"></div><div class="grid-col-12 expert-follow"><b>Follow or contact Bas </b></div><div class="grid-col-12"><a href="https://web.archive.org/web/20210419095413/https://www.linkedin.com/in/basstroeken/" target="_twitter"><img src="https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/blog/linkedin.png"></a><br/><br/></div></div></div></div><div class="grid-row expert-detail"><div class="grid-col-12"><div class="pl_col-sm-1"><div style="background-image: url('https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/uploads/2021/04/sebastiaan-leeuwenkamp.jpg')" class="expert-image"></div></div><div class="pl_col-sm-11"><div class="grid-col-5"><b>About Sebastiaan Leeuwenkamp</b></div><div class="grid-col-7 expert-all"><b><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/expert/sebastiaan-leeuwenkamp">VIEW ALL POSTS BY Sebastiaan Leeuwenkamp</a></b></div><div class="grid-col-12 expert-job">Global head of Supply Chain Sales and Last-Mile Delivery - Transportation and Logistics</div><div class="grid-col-12 expert-bio">Sebastiaan has more than 25 years of consultative selling experience with Fortune 500 clients in the high-tech, manufacturing, logistics, retail and hospitality industries. His long track record in high-tech has kept him at the forefront of implementing innovative technologies and using the latest innovative solutions to deliver real-time insights to the customer. As Global Head of Supply Chain Sales, he is responsible for defining the strategy and driving sales of intelligent supply chain solutions.<br/><br/></div><div class="grid-col-12"></div><div class="grid-col-12 expert-follow"><b>Follow or contact Sebastiaan</b></div><div class="grid-col-12"><a href="https://web.archive.org/web/20210419095413/https://www.linkedin.com/in/sebastiaanleeuwenkamp/" target="_twitter"><img src="https://web.archive.org/web/20210419095413im_/https://atos.net/wp-content/themes/atos/images/blog/linkedin.png"></a><br/><br/></div></div></div></div><div class="grid-row expert-detail"><div class="grid-col-12"><div class="pl_col-sm-1"> </div><div class="pl_col-sm-11 experts-all"><div class="grid-col-12"><b><a href="https://web.archive.org/web/20210419095413/https://atos.net/en/atos-blog/experts">VIEW ALL EXPERTS</a></b></div></div></div></div><div class="grid-row"><div class="grid-col-12"><br/></div></div></div><div class="section expert-related"><div 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