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Payment protection insurance - Wikipedia

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<li id="toc-UK_2010s_mis-selling_scandal" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#UK_2010s_mis-selling_scandal"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.1</span> <span>UK 2010s mis-selling scandal</span> </div> </a> <ul id="toc-UK_2010s_mis-selling_scandal-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Fines_and_compensation" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Fines_and_compensation"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.2</span> <span>Fines and compensation</span> </div> </a> <ul id="toc-Fines_and_compensation-sublist" class="vector-toc-list"> </ul> </li> <li id="toc-Legal_claims" class="vector-toc-list-item vector-toc-level-2"> <a class="vector-toc-link" href="#Legal_claims"> <div class="vector-toc-text"> <span class="vector-toc-numb">1.3</span> <span>Legal claims</span> </div> </a> <ul id="toc-Legal_claims-sublist" 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Unsourced material may be challenged and removed.<br /><small><span class="plainlinks"><i>Find sources:</i>&#160;<a rel="nofollow" class="external text" href="https://www.google.com/search?as_eq=wikipedia&amp;q=%22Payment+protection+insurance%22">"Payment protection insurance"</a>&#160;–&#160;<a rel="nofollow" class="external text" href="https://www.google.com/search?tbm=nws&amp;q=%22Payment+protection+insurance%22+-wikipedia&amp;tbs=ar:1">news</a>&#160;<b>·</b> <a rel="nofollow" class="external text" href="https://www.google.com/search?&amp;q=%22Payment+protection+insurance%22&amp;tbs=bkt:s&amp;tbm=bks">newspapers</a>&#160;<b>·</b> <a rel="nofollow" class="external text" href="https://www.google.com/search?tbs=bks:1&amp;q=%22Payment+protection+insurance%22+-wikipedia">books</a>&#160;<b>·</b> <a rel="nofollow" class="external text" href="https://scholar.google.com/scholar?q=%22Payment+protection+insurance%22">scholar</a>&#160;<b>·</b> <a rel="nofollow" class="external text" href="https://www.jstor.org/action/doBasicSearch?Query=%22Payment+protection+insurance%22&amp;acc=on&amp;wc=on">JSTOR</a></span></small></span> <span class="date-container"><i>(<span class="date">July 2017</span>)</i></span><span class="hide-when-compact"><i> (<small><a href="/wiki/Help:Maintenance_template_removal" title="Help:Maintenance template removal">Learn how and when to remove this message</a></small>)</i></span></div></td></tr></tbody></table> <p><b>Payment protection insurance</b> (<b>PPI</b>), also known as <b>credit insurance</b>, <b>credit protection insurance</b>, or <b>loan repayment insurance</b>, is an insurance product that enables consumers to ensure repayment of credit if the borrower dies, becomes ill, disabled, loses a job, or faces other circumstances that may prevent them from earning income to service the debt. It is not to be confused with <a href="/wiki/Income_protection_insurance" title="Income protection insurance">income protection insurance</a>, which is not specific to a debt but covers any income. PPI was widely sold by banks and other credit providers as an add-on to the loan or overdraft product.<sup id="cite_ref-1" class="reference"><a href="#cite_note-1"><span class="cite-bracket">&#91;</span>1<span class="cite-bracket">&#93;</span></a></sup> </p><p>PPI usually covers payments for a finite period, typically 12 months, in which case they might be marketed as <i>short-term income protection insurance</i> (<i>STIP</i>) policies.<sup id="cite_ref-2" class="reference"><a href="#cite_note-2"><span class="cite-bracket">&#91;</span>2<span class="cite-bracket">&#93;</span></a></sup> For loans or mortgages the benefit amount may be the entire monthly payment, but for credit cards it is typically the minimum monthly payment. After the end of the period the borrower must find other means to repay the debt, although some policies repay the debt in full if they are unable to return to work or are diagnosed with a critical illness. The period covered by insurance is typically long enough for most people to start working again and earn enough to service their debt.<sup id="cite_ref-3" class="reference"><a href="#cite_note-3"><span class="cite-bracket">&#91;</span>3<span class="cite-bracket">&#93;</span></a></sup> Careful assessment of what would happen if a person became unemployed would need to be considered, as payments in lieu of notice (for example) may render a claim ineligible despite the insured person being genuinely unemployed. In this case, the approach taken by PPI insurers is consistent with that taken by the Benefits Agency in respect of <a href="/wiki/Unemployment_benefit" class="mw-redirect" title="Unemployment benefit">unemployment benefits</a>.<sup id="cite_ref-4" class="reference"><a href="#cite_note-4"><span class="cite-bracket">&#91;</span>4<span class="cite-bracket">&#93;</span></a></sup> </p><p>Most PPI policies are not sought out by consumers. In some cases, consumers claim to be unaware that they even have the insurance. In sales connected to loans, products were often promoted by commission-based telesales departments. Fear of losing the loan was exploited, as the product was effectively cited as an element of underwriting. Any attention to suitability was likely to be minimal, if it existed at all. </p><p>In all types of insurance some claims are accepted and some are rejected. Notably, in the case of PPI, the number of rejected claims is high compared to other types of insurance. The rare customers who deliberately seek out the policy may have little recourse when they discover it is of no benefit.<sup id="cite_ref-5" class="reference"><a href="#cite_note-5"><span class="cite-bracket">&#91;</span>5<span class="cite-bracket">&#93;</span></a></sup> </p> <meta property="mw:PageProp/toc" /> <div class="mw-heading mw-heading2"><h2 id="History">History</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=1" title="Edit section: History"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <div class="mw-heading mw-heading3"><h3 id="UK_2010s_mis-selling_scandal">UK 2010s mis-selling scandal</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=2" title="Edit section: UK 2010s mis-selling scandal"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>In the United Kingdom, according to the UK Government, PPI was <a href="/wiki/Mis-sold" class="mw-redirect" title="Mis-sold">mis-sold</a> and complaints about it were mishandled on an industrial scale for well over a decade, with this mis-selling being carried out by not only the banks or providers, but also by third-party brokers.<sup id="cite_ref-6" class="reference"><a href="#cite_note-6"><span class="cite-bracket">&#91;</span>6<span class="cite-bracket">&#93;</span></a></sup><sup id="cite_ref-7" class="reference"><a href="#cite_note-7"><span class="cite-bracket">&#91;</span>7<span class="cite-bracket">&#93;</span></a></sup> </p><p>The sale of such policies was typically encouraged by large commissions, as the insurance would commonly make the bank/provider more money than the interest on the original loan, such that many mainstream personal loan providers made little or no profit on the loans themselves; all or almost all profit was derived from PPI commission and profit share.<sup id="cite_ref-8" class="reference"><a href="#cite_note-8"><span class="cite-bracket">&#91;</span>8<span class="cite-bracket">&#93;</span></a></sup> Certain companies developed sales scripts which guided salespeople to say only that the loan was "protected" without mentioning the nature or cost of the insurance. When challenged by the customer, they sometimes incorrectly stated that this insurance improved the borrower's chances of getting the loan or that it was mandatory.<sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">&#91;</span>9<span class="cite-bracket">&#93;</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Fines_and_compensation">Fines and compensation</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=3" title="Edit section: Fines and compensation"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Several high-profile companies were fined by the <a href="/wiki/Financial_Conduct_Authority" title="Financial Conduct Authority">Financial Conduct Authority</a> for the widespread mis-selling of PPI. The FCA fined <a href="/wiki/Clydesdale_Bank" title="Clydesdale Bank">Clydesdale Bank</a> £20,678,300 for serious failings in its PPI complaint handling processes between May 2011 and July 2013. This is the largest ever fine imposed by the FCA for failings relating to PPI. Clydesdale agreed to settle at an early stage of the FCA's investigation and therefore qualified for at 30% stage 1 discount. Were it not for this the FCA would have imposed a financial penalty of £29,540,500. <a href="/wiki/Alliance_and_Leicester" class="mw-redirect" title="Alliance and Leicester">Alliance and Leicester</a> were fined £7 million for their part in the mis-selling controversy, several others including <a href="/wiki/Capital_One" title="Capital One">Capital One</a>, <a href="/wiki/HSBC_Finance" title="HSBC Finance">HSBC Finance</a> and <a href="/wiki/Egg_Banking" title="Egg Banking">Egg</a> were fined up to £1.1 million. Claims against mis-sold PPI slowly increased, and approached the levels seen during the 2006–07 period, when thousands of bank customers made claims relating to allegedly unfair bank charges. In their 2009/2010 annual report, the <a href="/wiki/Financial_Ombudsman_Service" title="Financial Ombudsman Service">Financial Ombudsman Service</a> stated that 30% of new cases referred to payment protection insurance. A customer who purchases a PPI policy may initiate a claim for mis-sold PPI by complaining to the bank, lender, or broker who sold the policy.<sup id="cite_ref-10" class="reference"><a href="#cite_note-10"><span class="cite-bracket">&#91;</span>10<span class="cite-bracket">&#93;</span></a></sup> </p><p>Slightly before that, on 6 April 2011, the Competition Commission released their investigation order<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">&#91;</span>11<span class="cite-bracket">&#93;</span></a></sup> designed to prevent mis-selling in the future. Key rules in the order, designed to enable the customer to shop around and make an informed decision, include: provision of adequate information when selling payment protection and providing a personal quote; obligation to provide an annual review; prohibition of selling payment protection at the same time the credit agreement is entered into. Most rules came into force in October 2011, with some following in April 2012. </p><p>The <a href="/wiki/Central_Bank_of_Ireland" title="Central Bank of Ireland">Central Bank of Ireland</a> in April 2014 was described as having "arbitrarily excluded the majority of consumers" from getting compensation for mis-sold PPI, by setting a cutoff date of 2007 when it introduced its Consumer Protection Code. UK banks provided over £22 billion for PPI misselling costs – which, if scaled on a pro-rata basis, is many multiples of the compensation the Irish banks were asked to repay. The offending banks were also not fined which was in sharp contrast to the regime imposed on UK banks.<sup id="cite_ref-12" class="reference"><a href="#cite_note-12"><span class="cite-bracket">&#91;</span>12<span class="cite-bracket">&#93;</span></a></sup> Lawyers were appalled at the "reckless" advice the Irish Central Bank gave consumers who were missold PPI policies, which "will play into the hands of the financial institution."<sup id="cite_ref-13" class="reference"><a href="#cite_note-13"><span class="cite-bracket">&#91;</span>13<span class="cite-bracket">&#93;</span></a></sup> </p><p>UK banks set up multibillion-pound provisions by 2012 to compensate customers who were mis-sold PPI; <a href="/wiki/Lloyds_Banking_Group" title="Lloyds Banking Group">Lloyds Banking Group</a> set aside £3.6 billion,<sup id="cite_ref-14" class="reference"><a href="#cite_note-14"><span class="cite-bracket">&#91;</span>14<span class="cite-bracket">&#93;</span></a></sup> HSBC have provisions of £745 million,<sup id="cite_ref-15" class="reference"><a href="#cite_note-15"><span class="cite-bracket">&#91;</span>15<span class="cite-bracket">&#93;</span></a></sup> and RBS estimated they would compensate £5.3 billion.<sup id="cite_ref-16" class="reference"><a href="#cite_note-16"><span class="cite-bracket">&#91;</span>16<span class="cite-bracket">&#93;</span></a></sup> By 2016 this number had risen to £40 billion.<sup id="cite_ref-17" class="reference"><a href="#cite_note-17"><span class="cite-bracket">&#91;</span>17<span class="cite-bracket">&#93;</span></a></sup> By this time PPI had become the most complained about financial product.<sup id="cite_ref-18" class="reference"><a href="#cite_note-18"><span class="cite-bracket">&#91;</span>18<span class="cite-bracket">&#93;</span></a></sup> </p> <div class="mw-heading mw-heading3"><h3 id="Legal_claims">Legal claims</h3><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=4" title="Edit section: Legal claims"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Payment Protection Insurance can be useful; however, many policies were mis-sold alongside loans, credit cards and mortgages. PPI mis-selling left the borrower with a policy of no use to them if they needed to make a claim. Reclaiming PPI payments and statutory interest charges on these payments is possible either by the policyholder or via a lawyer or <a href="/wiki/Claims_management_company" title="Claims management company">claims management company</a>. </p><p>The first ever PPI case was in 1992–93 (Bristol, 93/10771). It was judged that the total payments of the insurance premium were almost as high as the total benefit that could be claimed. A 10-year <a href="/wiki/Non-disclosure_agreement" title="Non-disclosure agreement">non disclosure</a> clause was put in place as part of the settlement. After 10 years, a copy of the judgement was sent to the <a href="/wiki/Office_of_Fair_Trading" title="Office of Fair Trading">Office of Fair Trading</a> and <a href="/wiki/Citizens_Advice_Bureau" class="mw-redirect" title="Citizens Advice Bureau">Citizens Advice Bureau</a>. Soon after, a <a href="/wiki/Super_complaint" class="mw-redirect" title="Super complaint">super complaint</a> was raised.<sup id="cite_ref-19" class="reference"><a href="#cite_note-19"><span class="cite-bracket">&#91;</span>19<span class="cite-bracket">&#93;</span></a></sup> </p><p>The judicial review that followed hit the headlines as it eventually ruled in the favour of the borrowers, enabling a large number of consumers to reclaim PPI payments. To date, £38.3 billion has been repaid to consumers (May 2020).<sup id="cite_ref-20" class="reference"><a href="#cite_note-20"><span class="cite-bracket">&#91;</span>20<span class="cite-bracket">&#93;</span></a></sup> </p><p>In 2014, a PPI claim from Susan Plevin against Paragon Personal Finance revealed that over 71% of the PPI sales amount was a commission. This was deemed as a form of mis-selling. The Plevin case caused the banks and the Financial Ombudsman to review even more PPI claims. </p> <div class="mw-heading mw-heading2"><h2 id="Calculations">Calculations</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=5" title="Edit section: Calculations"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>The price paid for payment protection insurance can vary quite significantly depending on the lender. A survey in 2018 of forty-eight major lenders by <a href="/wiki/Which%3F" title="Which?">Which? Ltd</a> found the price of PPI was 16–25% of the amount of the debt. </p><p>PPI premiums may be charged on a monthly basis or the full PPI premium may be added to the loan up-front to cover the cost of the policy. With this latter payment approach, known as a "Single Premium Policy", the money borrowed from the provider to pay for the <a href="/wiki/Insurance_contract" class="mw-redirect" title="Insurance contract">insurance policy</a> incurs additional interest, typically at the same APR as is being charged for the original sum borrowed, further increasing the effective total cost of the policy to the customer.<sup class="noprint Inline-Template Template-Fact" style="white-space:nowrap;">&#91;<i><a href="/wiki/Wikipedia:Citation_needed" title="Wikipedia:Citation needed"><span title="This claim needs references to reliable sources. (June 2020)">citation needed</span></a></i>&#93;</sup> </p><p>Payment protection insurance on credit cards is calculated differently from lump sum loans, as initially there is no sum outstanding and it is unknown if the customer will ever use their card facility. However, in the event that the credit facility is used and the balance is not paid in full each month, a customer will be charged typically between 0.78% and 1% or £0.78 to £1.00 from every £100 which is a balance of their current card balance on a monthly basis, as the premium for the insurance. When interest on the credit card is added to the premium, it can become very expensive. For example, the cost of PPI for the average credit card in the UK charging 19.32% on an average of £5,000 each month adds an extra £3,219.88 in premiums and interest. </p><p>With lump sum loans PPI premiums are paid upfront with the cost from 13% to 56% of the loan amount as reported by the <a href="/wiki/Citizens_Advice_Bureau" class="mw-redirect" title="Citizens Advice Bureau">Citizens Advice Bureau (CAB)</a> who launched a Super Complaint into what it called the Protection Racket.<br /> </p> <table class="wikitable"> <caption>PPI premiums as proportion of loan: cases reported<sup id="cite_ref-21" class="reference"><a href="#cite_note-21"><span class="cite-bracket">&#91;</span>21<span class="cite-bracket">&#93;</span></a></sup> </caption> <tbody><tr> <th>Loan Type</th> <th>Loan Amount</th> <th>PPI premium</th> <th>Premium&#160;% of loan </th></tr> <tr> <td>Unsecured personal loan</td> <td>£8,993</td> <td>£2,217</td> <td>25% </td></tr> <tr> <td>Unsecured personal loan</td> <td>£11,000</td> <td>£5,133</td> <td>47% </td></tr> <tr> <td>Hire purchase for car</td> <td>£5,059</td> <td>£2,157</td> <td>43% </td></tr> <tr> <td>Hire purchase for car</td> <td>£6,895</td> <td>£2,317</td> <td>34% </td></tr> <tr> <td>Unsecured loan</td> <td>£5,600</td> <td>£744</td> <td>13% </td></tr> <tr> <td>Secured loan</td> <td>£25,000</td> <td>£12,127</td> <td>49% </td></tr> <tr> <td>Secured loan</td> <td>£35,000</td> <td>£10,150</td> <td>29% </td></tr> <tr> <td>Conditional sale for car</td> <td>£4,300</td> <td>£2,394</td> <td>56% </td></tr></tbody></table> <p>When interest is charged on the premiums, the cost of a single premium policy increases the cost geometrically. The above secured loan of £25,000 over a 25-year term at 4.5% interest costs the customer an additional £20,221.74 for PPI. Moneymadeclear<sup id="cite_ref-22" class="reference"><a href="#cite_note-22"><span class="cite-bracket">&#91;</span>22<span class="cite-bracket">&#93;</span></a></sup> calculates the repayment for that loan to be £138.96 a month whereas a stand-alone payment protection policy for say a 30-year-old borrowing the same amount covering the same term would cost the customer £1992 in total, almost one-tenth of the cost of the single premium policy. </p> <div class="mw-heading mw-heading2"><h2 id="Credit_life_insurance">Credit life insurance</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=6" title="Edit section: Credit life insurance"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <p>Credit life insurance is a type of credit insurance or PPI sold by a lender in the United States to pay off an outstanding loan balance if the borrower dies.<sup id="cite_ref-23" class="reference"><a href="#cite_note-23"><span class="cite-bracket">&#91;</span>23<span class="cite-bracket">&#93;</span></a></sup> Once the loan is paid off with the credit life insurance, there would be no claim on the borrower's estate. Credit life insurance is charged upfront, rather than spread over the life of the loan. A common example of a loan that can include credit insurance is an <a href="/wiki/Installment_loan" title="Installment loan">installment loan</a>. </p><p>Credit life insurance may either be a permanent life insurance or a term life insurance; or an individual life insurance or a group term life insurance. Creditor would usually offer insurance products provided by its accredited insurers. Borrower would usually choose from among those that is most suitable to the term and amount of loan. </p><p>The sale of credit life insurance has been controversial in many cases.<sup id="cite_ref-24" class="reference"><a href="#cite_note-24"><span class="cite-bracket">&#91;</span>24<span class="cite-bracket">&#93;</span></a></sup> For example, consumers are sometimes led to believe credit life insurance is required when added to loan contracts. When a lender sells more credit life insurance than is required to pay off the loan, the cost of the premiums is inflated along with the amount of the loan, which increases the amount of interest charged and the amount the consumer has to repay. </p><p>Terms and conditions for loan APR and fees vary from state to state and some are comparatively vague. For states that do not cap interest rates for installment loan balances, there are often <a href="/wiki/Unconscionability" title="Unconscionability">unconscionable provisions</a> in place. </p><p>For lenders, credit life insurance loss ratios typically reach 44%, meaning 44% of premiums paid on the credit life insurance product are paid back in claims, compared to non-credit insurance product loss ratios of at least 70%. While many states cap interest and loan fees, lenders use products such as credit life insurance to increase profit and the overall cost of loans. </p><p>States where the sale of credit insurance is authorized were found to include at least one type of insurance included with loan contracts in 80% of cases. On average, the contracts analyzed included 2.67 insurance and other ancillary products.<sup id="cite_ref-25" class="reference"><a href="#cite_note-25"><span class="cite-bracket">&#91;</span>25<span class="cite-bracket">&#93;</span></a></sup> Consumers who refinance loan can be adversely affected by credit insurance because most of the money that consumers typically pay before refinancing is applies to fees and interest.<sup id="cite_ref-26" class="reference"><a href="#cite_note-26"><span class="cite-bracket">&#91;</span>26<span class="cite-bracket">&#93;</span></a></sup> </p><p>The Federal Trade Commission has issued a consumer alert concerning various types of credit insurance, including credit life insurance.<sup id="cite_ref-27" class="reference"><a href="#cite_note-27"><span class="cite-bracket">&#91;</span>27<span class="cite-bracket">&#93;</span></a></sup> The FTC consumer alert includes credit insurance shopping tips for consumers seeking a loan. </p><p>Advocates for credit insurance products argue consumers that are not insurable could benefit from a product such as credit life insurance rather than standard life insurance as no medical exam is required in the former scenario.<sup id="cite_ref-28" class="reference"><a href="#cite_note-28"><span class="cite-bracket">&#91;</span>28<span class="cite-bracket">&#93;</span></a></sup> In the 9 states that have community property laws in place, the surviving party could be responsible for the debtholder's repayment without life insurance or credit life insurance in place.<sup id="cite_ref-29" class="reference"><a href="#cite_note-29"><span class="cite-bracket">&#91;</span>29<span class="cite-bracket">&#93;</span></a></sup> </p> <div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=7" title="Edit section: See also"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <ul><li><a href="/wiki/Lenders_mortgage_insurance" title="Lenders mortgage insurance">Lenders mortgage insurance</a></li> <li><a href="/wiki/Mortgage_insurance" title="Mortgage insurance">Mortgage insurance</a></li></ul> <div class="mw-heading mw-heading2"><h2 id="References">References</h2><span class="mw-editsection"><span class="mw-editsection-bracket">[</span><a href="/w/index.php?title=Payment_protection_insurance&amp;action=edit&amp;section=8" title="Edit section: References"><span>edit</span></a><span class="mw-editsection-bracket">]</span></span></div> <style data-mw-deduplicate="TemplateStyles:r1239543626">.mw-parser-output .reflist{margin-bottom:0.5em;list-style-type:decimal}@media screen{.mw-parser-output .reflist{font-size:90%}}.mw-parser-output .reflist .references{font-size:100%;margin-bottom:0;list-style-type:inherit}.mw-parser-output .reflist-columns-2{column-width:30em}.mw-parser-output .reflist-columns-3{column-width:25em}.mw-parser-output .reflist-columns{margin-top:0.3em}.mw-parser-output .reflist-columns ol{margin-top:0}.mw-parser-output .reflist-columns li{page-break-inside:avoid;break-inside:avoid-column}.mw-parser-output .reflist-upper-alpha{list-style-type:upper-alpha}.mw-parser-output .reflist-upper-roman{list-style-type:upper-roman}.mw-parser-output .reflist-lower-alpha{list-style-type:lower-alpha}.mw-parser-output .reflist-lower-greek{list-style-type:lower-greek}.mw-parser-output .reflist-lower-roman{list-style-type:lower-roman}</style><div class="reflist"> <div class="mw-references-wrap mw-references-columns"><ol class="references"> <li id="cite_note-1"><span class="mw-cite-backlink"><b><a href="#cite_ref-1">^</a></b></span> <span class="reference-text"><style data-mw-deduplicate="TemplateStyles:r1238218222">.mw-parser-output cite.citation{font-style:inherit;word-wrap:break-word}.mw-parser-output .citation q{quotes:"\"""\"""'""'"}.mw-parser-output .citation:target{background-color:rgba(0,127,255,0.133)}.mw-parser-output .id-lock-free.id-lock-free a{background:url("//upload.wikimedia.org/wikipedia/commons/6/65/Lock-green.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-limited.id-lock-limited a,.mw-parser-output .id-lock-registration.id-lock-registration a{background:url("//upload.wikimedia.org/wikipedia/commons/d/d6/Lock-gray-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .id-lock-subscription.id-lock-subscription a{background:url("//upload.wikimedia.org/wikipedia/commons/a/aa/Lock-red-alt-2.svg")right 0.1em center/9px no-repeat}.mw-parser-output .cs1-ws-icon a{background:url("//upload.wikimedia.org/wikipedia/commons/4/4c/Wikisource-logo.svg")right 0.1em center/12px no-repeat}body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-free a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-limited a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-registration a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .id-lock-subscription a,body:not(.skin-timeless):not(.skin-minerva) .mw-parser-output .cs1-ws-icon a{background-size:contain;padding:0 1em 0 0}.mw-parser-output .cs1-code{color:inherit;background:inherit;border:none;padding:inherit}.mw-parser-output .cs1-hidden-error{display:none;color:var(--color-error,#d33)}.mw-parser-output .cs1-visible-error{color:var(--color-error,#d33)}.mw-parser-output .cs1-maint{display:none;color:#085;margin-left:0.3em}.mw-parser-output .cs1-kern-left{padding-left:0.2em}.mw-parser-output .cs1-kern-right{padding-right:0.2em}.mw-parser-output .citation .mw-selflink{font-weight:inherit}@media screen{.mw-parser-output .cs1-format{font-size:95%}html.skin-theme-clientpref-night .mw-parser-output .cs1-maint{color:#18911f}}@media screen and (prefers-color-scheme:dark){html.skin-theme-clientpref-os .mw-parser-output .cs1-maint{color:#18911f}}</style><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://web.archive.org/web/20130401094632/http://www.fsa.gov.uk/consumerinformation/product_news/insurance/payment_protection_insurance_/what-is-ppi">"What is payment protection insurance?"</a>. Archived from <a rel="nofollow" class="external text" href="http://www.fsa.gov.uk/consumerinformation/product_news/insurance/payment_protection_insurance_/what-is-ppi">the original</a> on 1 April 2013<span class="reference-accessdate">. Retrieved <span class="nowrap">17 February</span> 2014</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=What+is+payment+protection+insurance%3F&amp;rft_id=http%3A%2F%2Fwww.fsa.gov.uk%2Fconsumerinformation%2Fproduct_news%2Finsurance%2Fpayment_protection_insurance_%2Fwhat-is-ppi&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-2"><span class="mw-cite-backlink"><b><a href="#cite_ref-2">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.moneyadviceservice.org.uk/en/articles/short-term-income-protection-insurance">"Do you need short-term income protection insurance (STIP)?"</a>. <i>Money Advice Service</i><span class="reference-accessdate">. Retrieved <span class="nowrap">11 May</span> 2020</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=unknown&amp;rft.jtitle=Money+Advice+Service&amp;rft.atitle=Do+you+need+short-term+income+protection+insurance+%28STIP%29%3F&amp;rft_id=https%3A%2F%2Fwww.moneyadviceservice.org.uk%2Fen%2Farticles%2Fshort-term-income-protection-insurance&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-3"><span class="mw-cite-backlink"><b><a href="#cite_ref-3">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFGerard_Soong1989" class="citation news cs1">Gerard Soong (22 January 1989). <a rel="nofollow" class="external text" href="https://news.google.com/newspapers?nid=1309&amp;dat=19890122&amp;id=aKomAAAAIBAJ&amp;sjid=Z5ADAAAAIBAJ&amp;pg=3231,1676327">"Protection Against Losses Due To Debts"</a>. <i>New Straits Times</i><span class="reference-accessdate">. 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Archived from the original on 19 January 2012<span class="reference-accessdate">. Retrieved <span class="nowrap">13 June</span> 2011</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Payment+Protection+Insurance+Market+Investigation+Order&amp;rft.pub=Competition+Commission+%28United+Kingdom%29&amp;rft.date=2011&amp;rft_id=http%3A%2F%2Fwww.competition-commission.org.uk%2Finquiries%2Fref2010%2Fppi_remittal%2Fpdf%2FPPI_Market_Investigation_Order_%282011%29.pdf&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span><span class="cs1-maint citation-comment"><code class="cs1-code">{{<a href="/wiki/Template:Cite_web" title="Template:Cite web">cite web</a>}}</code>: CS1 maint: unfit URL (<a href="/wiki/Category:CS1_maint:_unfit_URL" title="Category:CS1 maint: unfit URL">link</a>)</span></span> </li> <li id="cite_note-12"><span class="mw-cite-backlink"><b><a href="#cite_ref-12">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="http://www.independent.ie/business/irish/fearful-regulators-must-climb-to-penthouse-floor-30220604.html">"Fearful regulators must climb to penthouse floor – Independent.ie"</a>. 27 April 2014<span class="reference-accessdate">. Retrieved <span class="nowrap">2 March</span> 2018</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Fearful+regulators+must+climb+to+penthouse+floor+%E2%80%93+Independent.ie&amp;rft.date=2014-04-27&amp;rft_id=http%3A%2F%2Fwww.independent.ie%2Fbusiness%2Firish%2Ffearful-regulators-must-climb-to-penthouse-floor-30220604.html&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-13"><span class="mw-cite-backlink"><b><a href="#cite_ref-13">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="http://www.breakingnews.ie/ireland/law-firm-slams-central-banks-reckless-advice-on-ppi-claims-569778.html">"Law firm slams Central Bank's 'reckless' advice on PPI claims"</a>. breakingnews.ie. 8 October 2012.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.atitle=Law+firm+slams+Central+Bank%27s+%27reckless%27+advice+on+PPI+claims&amp;rft.date=2012-10-08&amp;rft_id=http%3A%2F%2Fwww.breakingnews.ie%2Fireland%2Flaw-firm-slams-central-banks-reckless-advice-on-ppi-claims-569778.html&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-14"><span class="mw-cite-backlink"><b><a href="#cite_ref-14">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFPeston2012" class="citation news cs1"><a href="/wiki/Robert_Peston" title="Robert Peston">Peston, Robert</a> (1 May 2012). <a rel="nofollow" class="external text" href="https://www.bbc.co.uk/news/business-17904674">"Lloyds makes extra £375m provision for PPI compensation"</a>. <i><a href="/wiki/BBC_News" title="BBC News">BBC News</a></i>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=BBC+News&amp;rft.atitle=Lloyds+makes+extra+%C2%A3375m+provision+for+PPI+compensation&amp;rft.date=2012-05-01&amp;rft.aulast=Peston&amp;rft.aufirst=Robert&amp;rft_id=https%3A%2F%2Fwww.bbc.co.uk%2Fnews%2Fbusiness-17904674&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-15"><span class="mw-cite-backlink"><b><a href="#cite_ref-15">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFWilson2012" class="citation news cs1">Wilson, Harry (8 May 2012). <a rel="nofollow" class="external text" href="https://www.telegraph.co.uk/finance/newsbysector/banksandfinance/9251673/HSBCs-provisions-for-PPI-compensation-rises-to-745m.html">"HSBC's provisions for PPI compensation rises to £745m"</a>. <i><a href="/wiki/The_Daily_Telegraph" title="The Daily Telegraph">The Daily Telegraph</a></i>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=The+Daily+Telegraph&amp;rft.atitle=HSBC%27s+provisions+for+PPI+compensation+rises+to+%C2%A3745m&amp;rft.date=2012-05-08&amp;rft.aulast=Wilson&amp;rft.aufirst=Harry&amp;rft_id=https%3A%2F%2Fwww.telegraph.co.uk%2Ffinance%2Fnewsbysector%2Fbanksandfinance%2F9251673%2FHSBCs-provisions-for-PPI-compensation-rises-to-745m.html&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-16"><span class="mw-cite-backlink"><b><a href="#cite_ref-16">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1"><a rel="nofollow" class="external text" href="https://www.bbc.com/news/business-49577230">"RBS faces up to £900m in new PPI charges"</a>. <i>BBC News</i>. 4 September 2019<span class="reference-accessdate">. Retrieved <span class="nowrap">17 March</span> 2021</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=BBC+News&amp;rft.atitle=RBS+faces+up+to+%C2%A3900m+in+new+PPI+charges&amp;rft.date=2019-09-04&amp;rft_id=https%3A%2F%2Fwww.bbc.com%2Fnews%2Fbusiness-49577230&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-17"><span class="mw-cite-backlink"><b><a href="#cite_ref-17">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation news cs1">"Bill for PPI mis-selling scandal tops £40bn". <i>The Guardian</i>. 27 October 2016.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=The+Guardian&amp;rft.atitle=Bill+for+PPI+mis-selling+scandal+tops+%C2%A340bn&amp;rft.date=2016-10-27&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span> <span class="cs1-visible-error citation-comment"><code class="cs1-code">{{<a href="/wiki/Template:Cite_news" title="Template:Cite news">cite news</a>}}</code>: </span><span class="cs1-visible-error citation-comment">Unknown parameter <code class="cs1-code">&#124;ulr=</code> ignored (<a href="/wiki/Help:CS1_errors#parameter_ignored" title="Help:CS1 errors">help</a>)</span></span> </li> <li id="cite_note-18"><span class="mw-cite-backlink"><b><a href="#cite_ref-18">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFMcGagh2012" class="citation news cs1">McGagh, Molly (22 May 2012). <a rel="nofollow" class="external text" href="http://citywire.co.uk/money/ppi-becomes-most-complained-about-product-ever/a590862">"PPI becomes most complained about product ever"</a>. <i><a href="/wiki/Citywire" title="Citywire">Citywire Money</a></i>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=Citywire+Money&amp;rft.atitle=PPI+becomes+most+complained+about+product+ever&amp;rft.date=2012-05-22&amp;rft.aulast=McGagh&amp;rft.aufirst=Molly&amp;rft_id=http%3A%2F%2Fcitywire.co.uk%2Fmoney%2Fppi-becomes-most-complained-about-product-ever%2Fa590862&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-19"><span class="mw-cite-backlink"><b><a href="#cite_ref-19">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFOffice_of_Fair_Trading2005" class="citation web cs1"><a href="/wiki/Office_of_Fair_Trading" title="Office of Fair Trading">Office of Fair Trading</a> (8 December 2005). <a rel="nofollow" class="external text" href="http://webarchive.nationalarchives.gov.uk/20140402182951/http://oft.gov.uk/shared_oft/super-complaints/oft825.pdf">"Response to the super-complaint on payment protection insurance made by Citizens Advice"</a> <span class="cs1-format">(PDF)</span>. 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Retrieved <span class="nowrap">4 January</span> 2018</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=FCA&amp;rft.atitle=Monthly+PPI+refunds+and+compensation&amp;rft.date=2017-08-04&amp;rft_id=https%3A%2F%2Fwww.fca.org.uk%2Fnews%2Fppi-monthly-refunds-compensation%23header&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-21"><span class="mw-cite-backlink"><b><a href="#cite_ref-21">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFTuttonHopwood_Road2005" class="citation web cs1">Tutton, Peter; Hopwood Road, Francesca (13 September 2005). <a rel="nofollow" class="external text" href="http://www.citizensadvice.org.uk/index/campaigns/policy_campaign_publications/evidence_reports/er_consumerandebt/protection_racket.htm">"Protection racket"</a>. <a href="/wiki/Citizens_Advice_Bureau" class="mw-redirect" title="Citizens Advice Bureau">Citizens Advice Bureau</a><span class="reference-accessdate">. Retrieved <span class="nowrap">24 October</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Protection+racket&amp;rft.pub=Citizens+Advice+Bureau&amp;rft.date=2005-09-13&amp;rft.aulast=Tutton&amp;rft.aufirst=Peter&amp;rft.au=Hopwood+Road%2C+Francesca&amp;rft_id=http%3A%2F%2Fwww.citizensadvice.org.uk%2Findex%2Fcampaigns%2Fpolicy_campaign_publications%2Fevidence_reports%2Fer_consumerandebt%2Fprotection_racket.htm&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-22"><span class="mw-cite-backlink"><b><a href="#cite_ref-22">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.moneyadviceservice.org.uk/en/tools/loan-calculator">"Loan calculator"</a>. <a href="/wiki/Money_Advice_Service" class="mw-redirect" title="Money Advice Service">Money Advice Service</a><span class="reference-accessdate">. Retrieved <span class="nowrap">24 October</span> 2013</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&amp;rft.genre=unknown&amp;rft.btitle=Loan+calculator&amp;rft.pub=Money+Advice+Service&amp;rft_id=https%3A%2F%2Fwww.moneyadviceservice.org.uk%2Fen%2Ftools%2Floan-calculator&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-23"><span class="mw-cite-backlink"><b><a href="#cite_ref-23">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFKagan" class="citation web cs1">Kagan, Julia. <a rel="nofollow" class="external text" href="https://www.investopedia.com/terms/c/credit_life_insurance.asp">"Credit Life Insurance"</a>. <i>Investopedia</i>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=unknown&amp;rft.jtitle=Investopedia&amp;rft.atitle=Credit+Life+Insurance&amp;rft.aulast=Kagan&amp;rft.aufirst=Julia&amp;rft_id=https%3A%2F%2Fwww.investopedia.com%2Fterms%2Fc%2Fcredit_life_insurance.asp&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-24"><span class="mw-cite-backlink"><b><a href="#cite_ref-24">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.nclc.org/images/pdf/pr-reports/report-installment-loans.pdf">"Installment Loans: Will States Protect Borrowers from a New Wave of Predatory Lending?"</a> <span class="cs1-format">(PDF)</span>. <i>National Consumer Law Center</i>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=unknown&amp;rft.jtitle=National+Consumer+Law+Center&amp;rft.atitle=Installment+Loans%3A+Will+States+Protect+Borrowers+from+a+New+Wave+of+Predatory+Lending%3F&amp;rft_id=https%3A%2F%2Fwww.nclc.org%2Fimages%2Fpdf%2Fpr-reports%2Freport-installment-loans.pdf&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-25"><span class="mw-cite-backlink"><b><a href="#cite_ref-25">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.pewtrusts.org/-/media/assets/2018/10/installment-loans_report.pdf">"State Laws Put Installment Loan Borrowers at Risk: How outdated policies discourage safer lending"</a> <span class="cs1-format">(PDF)</span>. <i>The Pew Charitable 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<i>ProPublica</i>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.jtitle=ProPublica&amp;rft.atitle=The+182+Percent+Loan%3A+How+Installment+Lenders+Put+Borrowers+in+a+World+of+Hurt&amp;rft.date=2013-05-13&amp;rft.aulast=Kiel&amp;rft.aufirst=Paul&amp;rft_id=https%3A%2F%2Fwww.propublica.org%2Farticle%2Finstallment-loans-world-finance&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-27"><span class="mw-cite-backlink"><b><a href="#cite_ref-27">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite class="citation web cs1"><a rel="nofollow" class="external text" href="https://www.consumer.ftc.gov/articles/0110-credit-insurance">"Credit Insurance"</a>. <i>Consumer Information</i>. 1 November 2002.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=unknown&amp;rft.jtitle=Consumer+Information&amp;rft.atitle=Credit+Insurance&amp;rft.date=2002-11-01&amp;rft_id=https%3A%2F%2Fwww.consumer.ftc.gov%2Farticles%2F0110-credit-insurance&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-28"><span class="mw-cite-backlink"><b><a href="#cite_ref-28">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFEstrin2023" class="citation web cs1">Estrin, Michael (7 August 2023). <a rel="nofollow" class="external text" href="https://www.bankrate.com/finance/insurance/5-things-to-know-on-credit-life-insurance-1.aspx">"5 things to know before buying credit life"</a>. <i>Bankrate</i>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=unknown&amp;rft.jtitle=Bankrate&amp;rft.atitle=5+things+to+know+before+buying+credit+life&amp;rft.date=2023-08-07&amp;rft.aulast=Estrin&amp;rft.aufirst=Michael&amp;rft_id=https%3A%2F%2Fwww.bankrate.com%2Ffinance%2Finsurance%2F5-things-to-know-on-credit-life-insurance-1.aspx&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> <li id="cite_note-29"><span class="mw-cite-backlink"><b><a href="#cite_ref-29">^</a></b></span> <span class="reference-text"><link rel="mw-deduplicated-inline-style" href="mw-data:TemplateStyles:r1238218222"><cite id="CITEREFLake" class="citation news cs1">Lake, Rebecca. <a rel="nofollow" class="external text" href="https://loans.usnews.com/is-credit-life-insurance-worth-it">"Is Credit Life Insurance Worth It?"</a><span class="reference-accessdate">. Retrieved <span class="nowrap">24 July</span> 2019</span>.</cite><span title="ctx_ver=Z39.88-2004&amp;rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&amp;rft.genre=article&amp;rft.atitle=Is+Credit+Life+Insurance+Worth+It%3F&amp;rft.aulast=Lake&amp;rft.aufirst=Rebecca&amp;rft_id=https%3A%2F%2Floans.usnews.com%2Fis-credit-life-insurance-worth-it&amp;rfr_id=info%3Asid%2Fen.wikipedia.org%3APayment+protection+insurance" class="Z3988"></span></span> </li> </ol></div></div> <div class="navbox-styles"><style data-mw-deduplicate="TemplateStyles:r1129693374">.mw-parser-output .hlist dl,.mw-parser-output .hlist ol,.mw-parser-output .hlist ul{margin:0;padding:0}.mw-parser-output .hlist dd,.mw-parser-output .hlist dt,.mw-parser-output .hlist li{margin:0;display:inline}.mw-parser-output .hlist.inline,.mw-parser-output .hlist.inline dl,.mw-parser-output .hlist.inline ol,.mw-parser-output .hlist.inline ul,.mw-parser-output .hlist dl dl,.mw-parser-output .hlist dl ol,.mw-parser-output .hlist dl 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dismemberment insurance">Accidental death and dismemberment</a></li> <li><a href="/wiki/Dental_insurance" title="Dental insurance">Dental</a></li> <li><a href="/wiki/Disability_insurance" title="Disability insurance">Disability</a> <ul><li><a href="/wiki/Total_permanent_disability_insurance" title="Total permanent disability insurance">Total permanent disability</a></li> <li><a href="/wiki/Business_overhead_expense_disability_insurance" title="Business overhead expense disability insurance">Business overhead expense</a></li></ul></li> <li><a href="/wiki/Income_protection_insurance" title="Income protection insurance">Income protection</a></li> <li><a href="/wiki/Long-term_care_insurance" title="Long-term care insurance">Long-term care</a></li> <li><a href="/wiki/National_health_insurance" title="National health insurance">National health</a></li> <li><a class="mw-selflink selflink">Payment protection</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Life_insurance" title="Life insurance">Life</a></th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Longevity_insurance" title="Longevity insurance">Longevity insurance</a></li> <li><a href="/wiki/Mortgage_life_insurance" title="Mortgage life insurance">Mortgage life</a></li> <li><a href="/wiki/Term_life_insurance" title="Term life insurance">Term life</a></li> <li><a href="/wiki/Unitised_insurance_fund" title="Unitised insurance fund">Unitised fund</a></li> <li><a href="/wiki/Universal_life_insurance" title="Universal life insurance">Universal life</a></li> <li><a href="/wiki/Variable_universal_life_insurance" title="Variable universal life insurance">Variable universal life</a></li> <li><a href="/wiki/Whole_life_insurance" title="Whole life insurance">Whole life</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Business</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Bond_insurance" title="Bond insurance">Bond</a></li> <li><a href="/wiki/Business_interruption_insurance" title="Business interruption insurance">Business interruption</a></li> <li><a href="/wiki/Business_owner%27s_policy" title="Business owner&#39;s policy">Business owner</a></li> <li><a href="/wiki/Collateral_protection_insurance" title="Collateral protection insurance">Collateral protection</a></li> <li><a href="/wiki/Directors_and_officers_liability_insurance" title="Directors and officers liability insurance">Directors and officers liability</a></li> <li><a href="/wiki/Fidelity_bond" title="Fidelity bond">Fidelity</a></li> <li><a href="/wiki/Over-redemption_insurance" title="Over-redemption insurance">Over-redemption</a></li> <li><a class="mw-selflink selflink">Payment protection</a></li> <li><a href="/wiki/Pollution_insurance" title="Pollution insurance">Pollution</a></li> <li><a href="/wiki/Professional_liability_insurance" title="Professional liability insurance">Professional liability</a></li> <li><a href="/wiki/Protection_and_indemnity_insurance" title="Protection and indemnity insurance">Protection and indemnity</a></li> <li><a href="/wiki/Surety" title="Surety">Surety</a></li> <li><a href="/wiki/Trade_credit_insurance" title="Trade credit insurance">Trade credit</a></li> <li><a href="/wiki/Umbrella_insurance" title="Umbrella insurance">Umbrella</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Residential</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Boiler_insurance" class="mw-redirect" title="Boiler insurance">Boiler</a></li> <li><a href="/wiki/Builder%27s_risk_insurance" title="Builder&#39;s risk insurance">Builder's risk</a></li> <li><a href="/wiki/Contents_insurance" title="Contents insurance">Contents</a></li> <li><a href="/wiki/Earthquake_insurance" title="Earthquake insurance">Earthquake</a></li> <li><a href="/wiki/Flood_insurance" title="Flood insurance">Flood</a></li> <li><a href="/wiki/Home_insurance" title="Home insurance">Home</a></li> <li><a href="/wiki/Landlords%27_insurance" title="Landlords&#39; insurance">Landlords'</a></li> <li><a href="/wiki/Lenders_mortgage_insurance" title="Lenders mortgage insurance">Lenders mortgage</a></li> <li><a href="/wiki/Mortgage_insurance" title="Mortgage insurance">Mortgage</a></li> <li><a href="/wiki/Property_insurance" title="Property insurance">Property</a></li> <li><a href="/wiki/Renters%27_insurance" title="Renters&#39; insurance">Renters'</a></li> <li><a href="/wiki/Title_insurance" title="Title insurance">Title</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Transport/<br />Communication</th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Aviation_insurance" title="Aviation insurance">Aviation</a></li> <li><a href="/wiki/GAP_insurance" title="GAP insurance">GAP insurance</a></li> <li><a href="/wiki/Inland_marine_insurance" title="Inland marine insurance">Inland marine</a></li> <li><a href="/wiki/Public_auto_insurance" title="Public auto insurance">Public auto</a></li> <li><a href="/wiki/Marine_insurance" title="Marine insurance">Marine</a></li> <li><a href="/wiki/Satellite_insurance" title="Satellite insurance">Satellite</a></li> <li><a href="/wiki/Shipping_insurance" title="Shipping insurance">Shipping</a></li> <li><a href="/wiki/Travel_insurance" title="Travel insurance">Travel</a></li> <li><a href="/wiki/Vehicle_insurance" title="Vehicle insurance">Vehicle</a></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Other</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Reinsurance" title="Reinsurance">Reinsurance</a> <ul><li><a href="/wiki/Catastrophe_bond" title="Catastrophe bond">Catastrophe bond</a></li> <li><a href="/wiki/Insurance-linked_security" title="Insurance-linked security">Insurance-linked securities</a></li></ul></li> <li><a href="/wiki/Casualty_insurance" title="Casualty insurance">Casualty</a></li> <li><a href="/wiki/Climate_risk_insurance" title="Climate risk insurance">Climate risk</a></li> <li><a href="/wiki/Insurance#Casualty_insurance" title="Insurance">Crime</a></li> <li><a href="/wiki/Crop_insurance" title="Crop insurance">Crop</a> <ul><li><a href="/wiki/Catastrophic_crop_insurance" title="Catastrophic crop insurance">Catastrophic</a></li> <li><a href="/wiki/Multi-peril_crop_insurance" title="Multi-peril crop insurance">Multi-peril</a></li></ul></li> <li><a href="/wiki/Cyber_insurance" title="Cyber insurance">Cyber</a></li> <li><a href="/wiki/Deposit_insurance" title="Deposit insurance">Deposit</a></li> <li><a href="/wiki/Expatriate_insurance" title="Expatriate insurance">Expatriate</a></li> <li><a href="/wiki/Extended_warranty" title="Extended warranty">Extended warranty</a></li> <li><a href="/wiki/Group_insurance" title="Group insurance">Group</a></li> <li><a href="/wiki/Index-based_insurance" title="Index-based insurance">Index-based</a> <ul><li><a href="/wiki/Parametric_insurance" title="Parametric insurance">Parametric</a></li></ul></li> <li><a href="/wiki/Interest_rate_insurance" title="Interest rate insurance">Interest rate</a></li> <li><a href="/wiki/Kidnap_and_ransom_insurance" title="Kidnap and ransom insurance">Kidnap and ransom</a></li> <li><a href="/wiki/Legal_expenses_insurance" title="Legal expenses insurance">Legal expenses</a></li> <li><a href="/wiki/Liability_insurance" title="Liability insurance">Liability</a></li> <li><a href="/wiki/No-fault_insurance" title="No-fault insurance">No-fault</a></li> <li><a href="/wiki/Pet_insurance" title="Pet insurance">Pet</a></li> <li><a href="/wiki/Political_risk_insurance" title="Political risk insurance">Political risk</a></li> <li><a href="/wiki/Prize_indemnity_insurance" title="Prize indemnity insurance">Prize indemnity</a></li> <li><a href="/wiki/Takaful" title="Takaful">Takaful</a></li> <li><a href="/wiki/Terrorism_insurance" title="Terrorism insurance">Terrorism</a></li> <li><a href="/wiki/Tuition_insurance" title="Tuition insurance">Tuition</a></li> <li><a href="/wiki/War_risk_insurance" title="War risk insurance">War risk</a></li> <li><a href="/wiki/Weather_insurance" title="Weather insurance">Weather</a></li> <li><a href="/wiki/Workers%27_compensation" title="Workers&#39; compensation">Workers' compensation</a></li></ul> </div></td></tr></tbody></table><div></div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/Insurance_policy" title="Insurance policy">Insurance <br />policy</a> <br />and <a href="/wiki/Insurance_law" title="Insurance law">law</a></th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Act_of_God" title="Act of God">Act of God</a></li> <li><a href="/wiki/Actuarial_science" title="Actuarial science">Actuarial science</a> <ul><li><a href="/wiki/Actuary" title="Actuary">Actuary</a></li> <li><a href="/wiki/Adverse_selection" title="Adverse selection">Adverse selection</a></li> <li><a href="/wiki/Risk" title="Risk">Risk</a></li> <li><a href="/wiki/Risk_assessment" title="Risk assessment">Risk assessment</a></li> <li><a href="/wiki/Risk_management" title="Risk management">Risk management</a></li> <li><a href="/wiki/Uncertainty" title="Uncertainty">Uncertainty</a>/<a href="/wiki/Knightian_uncertainty" title="Knightian uncertainty">Knightian</a></li> <li><a href="/wiki/Value_of_life" title="Value of life">Value of life</a></li></ul></li> <li><a href="/wiki/Actual_cash_value" title="Actual cash value">Actual cash value</a></li> <li><a href="/wiki/Cash_value" title="Cash value">Cash value</a></li> <li><a href="/wiki/Insurance_broker" title="Insurance broker">Broker</a></li> <li><a href="/wiki/Cancellation_(insurance)" title="Cancellation (insurance)">Cancellation</a> <ul><li><i><a href="/wiki/Pro_rata" title="Pro rata">Pro rata</a></i></li> <li>Short rate table</li></ul></li> <li><a href="/wiki/Cause_of_action" title="Cause of action">Claim</a> <ul><li><a href="/wiki/Claims_adjuster" class="mw-redirect" title="Claims adjuster">Claims adjuster</a></li></ul></li> <li><a href="/wiki/Deductible" title="Deductible">Deductible</a> <ul><li><a href="/wiki/Co-insurance" title="Co-insurance">Co-insurance</a></li> <li><a href="/wiki/Copayment" title="Copayment">Copayment</a></li> <li><a href="/wiki/Out-of-pocket_expense" title="Out-of-pocket expense">Out-of-pocket expense</a></li></ul></li> <li><a href="/wiki/Explanation_of_benefits" title="Explanation of benefits">Explanation of benefits</a></li> <li><i><a href="/wiki/Force_majeure" title="Force majeure">Force majeure</a></i></li> <li><a href="/wiki/General_average" title="General average">General average</a></li> <li><a href="/wiki/Indemnity" title="Indemnity">Indemnity</a></li> <li><a href="/wiki/Insurability" title="Insurability">Insurability</a></li> <li><a href="/wiki/Insurable_interest" title="Insurable interest">Insurable interest</a></li> <li><a href="/wiki/Insurance_fraud" title="Insurance fraud">Insurance fraud</a></li> <li><a href="/wiki/Proximate_cause" title="Proximate cause">Proximate cause</a></li> <li><a href="/wiki/Replacement_value" title="Replacement value">Replacement value</a></li> <li><a href="/wiki/Risk_pool" title="Risk pool">Risk pool</a></li> <li><a href="/wiki/Self-insurance" title="Self-insurance">Self-insurance</a></li> <li><a href="/wiki/Total_loss" title="Total loss">Total loss</a></li> <li><a href="/wiki/Underinsured" title="Underinsured">Underinsurance</a></li> <li><a href="/wiki/Underwriting" title="Underwriting">Underwriting</a> <ul><li><a href="/wiki/Underwriting_profit" title="Underwriting profit">Profit</a></li></ul></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%">Insurance <br />by country</th><td class="navbox-list-with-group navbox-list navbox-even" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Insurance_in_Australia" title="Insurance in Australia">Australia</a></li> <li><a href="/wiki/Insurance_industry_in_China" title="Insurance industry in China">China</a></li> <li><a href="/wiki/Insurance_in_India" title="Insurance in India">India</a></li> <li><a href="/wiki/Insurance_in_Pakistan" title="Insurance in Pakistan">Pakistan</a></li> <li><a href="/wiki/Insurance_in_Serbia" title="Insurance in Serbia">Serbia</a></li> <li><a href="/wiki/Insurance_in_the_United_Kingdom" title="Insurance in the United Kingdom">United Kingdom</a></li> <li><a href="/wiki/Insurance_in_the_United_States" title="Insurance in the United States">United States</a> <ul><li><a href="/wiki/Climate_change_and_insurance_in_the_United_States" title="Climate change and insurance in the United States">Climate change</a></li> <li><a href="/wiki/Health_insurance_in_the_United_States" title="Health insurance in the United States">Health insurance</a></li> <li><a href="/wiki/Health_insurance_costs_in_the_United_States" title="Health insurance costs in the United States">Health insurance costs</a></li> <li><a href="/wiki/Health_insurance_coverage_in_the_United_States" title="Health insurance coverage in the United States">Health insurance coverage</a></li> <li><a href="/wiki/Vehicle_insurance_in_the_United_States" title="Vehicle insurance in the United States">Vehicle insurance</a></li></ul></li></ul> </div></td></tr><tr><th scope="row" class="navbox-group" style="width:1%"><a href="/wiki/History_of_insurance" title="History of insurance">History</a></th><td class="navbox-list-with-group navbox-list navbox-odd" style="width:100%;padding:0"><div style="padding:0 0.25em"> <ul><li><a href="/wiki/Banker_(ancient)" title="Banker (ancient)">Mesopotamian banker</a></li> <li><a href="/wiki/Code_of_Hammurabi" title="Code of Hammurabi">Code of Hammurabi</a> <ul><li><a href="/wiki/Marine_insurance" title="Marine insurance">§100–105; §126</a>; <a href="/wiki/Labour_law" title="Labour law">§234</a>; <a href="/wiki/Marine_insurance" title="Marine insurance">§235–238; §240</a>; <a href="/wiki/Labour_law" title="Labour law">§275–277</a></li></ul></li> <li><i><a href="/wiki/Collegium_(ancient_Rome)" title="Collegium (ancient Rome)">Collegium</a></i> <ul><li><a href="/wiki/Burial_society" title="Burial society">Burial society</a></li> <li><a href="/wiki/Guild" title="Guild">Guild</a></li></ul></li> <li><i><a href="/wiki/Corpus_Juris_Civilis" title="Corpus Juris Civilis">Corpus Juris Civilis</a></i> <ul><li><i><a href="/wiki/Digest_(Roman_law)" title="Digest (Roman law)">Digesta</a></i></li></ul></li> <li><a href="/wiki/Syndicate" title="Syndicate">Syndicate</a></li> <li><a href="/wiki/Benefit_society" title="Benefit society">Benefit</a>/<a href="/wiki/Friendly_society" title="Friendly society">Friendly society</a> <ul><li><a href="/wiki/Cooperative" title="Cooperative">Cooperative</a></li> <li><a href="/wiki/Cooperative_banking" title="Cooperative banking">Cooperative banking</a></li> <li><a href="/wiki/Credit_union" title="Credit union">Credit union</a></li> <li><a href="/wiki/Fraternal_order" title="Fraternal order">Fraternal order</a></li> <li><a href="/wiki/Mutual_organization" title="Mutual organization">Mutual organization</a></li> <li><a href="/wiki/Mutual_savings_bank" title="Mutual savings bank">Mutual savings bank</a></li> <li><a href="/wiki/Rochdale_Principles" title="Rochdale Principles">Rochdale Principles</a></li> <li><a href="/wiki/Savings_and_loan_association" title="Savings and loan association">Savings and loan association</a></li> <li><a href="/wiki/Social_insurance" title="Social insurance">Social insurance</a></li> <li><a href="/wiki/Trade_union" title="Trade union">Trade union</a></li></ul></li> <li><a href="/wiki/Insurance_cycle" title="Insurance cycle">Insurance cycle</a></li></ul> </div></td></tr><tr><td class="navbox-abovebelow" colspan="2"><div> <ul><li><b><a href="/wiki/Category:Insurance" title="Category:Insurance">Category</a></b></li> <li><b><a href="/wiki/Outline_of_finance#Insurance" title="Outline of finance">List of topics</a></b></li></ul> </div></td></tr></tbody></table></div> <!-- NewPP limit report Parsed by mw‐web.eqiad.main‐5dc468848‐4tg6n Cached time: 20241122141403 Cache expiry: 2592000 Reduced expiry: false Complications: [vary‐revision‐sha1, show‐toc] CPU time usage: 0.508 seconds Real time usage: 0.620 seconds Preprocessor 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