Unaccompanied Children (UC) Office of the Ombuds | The Administration for Children and Families

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class="container-fluid"> <div class="row"> <div class="col-md-12"> <div> <div id="block-acf-enterprise-breadcrumbs" class="block"> <nav role="navigation" class="breadcrumb_nav acf_main has_print"> <ol class="breadcrumb_ol"> <li class="breadcrumb_li"> <a class="breadcrumb_link" href="/">Home</a> </li> <li class="breadcrumb_li"> <span class="breadcrumb_content">Unaccompanied Children (UC) Office of the Ombuds</span> </li> </ol> <a href="javascript: window.print();" class="print_link float_right" title="Print this page" >PRINT</a> </nav> </div> </div> </div> </div> </div> </div> <main id="acf_main" role="main"> <div id="acf_main_container"> <div class="container-fluid"> <div class="row"> <div class="col-md"> <div id="acf_main_container_content"> <a id="main-content" tabindex="-1"></a> <div> <div data-drupal-messages-fallback class="hidden"></div><div id="block-acf-enterprise-page-title" class="block"> <h1 class="h1"> <span>Unaccompanied Children (UC) Office of the Ombuds </span> </h1> </div><div id="block-openreadspeakerblock" class="block"> <div class="open-readspeaker-ui"> <div id="readspeaker_button" class="rs_skip rsbtn rs_preserve"> <a class="rsbtn_play open-readspeaker-button" title="Listen to this page using ReadSpeaker" accesskey="L" href="//app-na.readspeaker.com/cgi-bin/rsent?customerid=7596&lang=en_us&readid=acf_main_container&url=https%3A%2F%2Fwww.acf.hhs.gov%2Fuc-ombuds"> <span class="rsbtn_left rsimg rspart"><span class="rsbtn_text"><span>Listen</span></span></span> <span class="rsbtn_right rsimg rsplay rspart"></span> </a> </div> </div> </div><div id="block-acf-enterprise-content" class="block"> <article about="/uc-ombuds"> <div> <div id="field_body"> <div> <div class="text-long wysiwyg"><p><span dir="ltr">The Administration for Children and Families (ACF) has created the independent Unaccompanied Children (UC) Office of the Ombuds to receive, investigate, and address concerns about government actions in the UC Program. If you have tried to resolve your issue through the </span><a href="/orr/outreach-material/office-refugee-resettlement-national-call-center" data-entity-type="node" data-entity-uuid="1594a70c-7d44-49e8-a64b-84af072fd475" data-entity-substitution="canonical"><span dir="ltr">Office of Refugee Resettlement (ORR)</span></a><span dir="ltr"> but still need help, you can submit your concern via an anonymous ticket or email. </span></p><p><span>To send a concern to the UC Office of the Ombuds:</span></p><p><span> </span><a class="external btn btn-info" href="https://ombuds-orr-uc.zendesk.com/hc/en-us" target="_blank"><span>Submit anonymous ticket</span><span><svg height="24" viewBox="0 0 24 24" width="24"> <path d="M0 0h24v24H0z" fill="none" /> <path d="M19 19H5V5h7V3H5c-1.11 0-2 .9-2 2v14c0 1.1.89 2 2 2h14c1.1 0 2-.9 2-2v-7h-2v7zM14 3v2h3.59l-9.83 9.83 1.41 1.41L19 6.41V10h2V3h-7z" /> </svg> </span></a><span>     or     </span><a class="btn btn-info" href="mailto:UC.Ombuds@acf.hhs.gov" target="_blank"><span>Send an email</span></a></p><p class="background_medium_blue padding_all white"><em><span>Please note this webpage is a work in progress and we will continue to provide updated information as it becomes available.</span></em></p><hr><p><span dir="ltr">La Administraci贸n para Ni帽os y Familias (conocido por sus siglas en ingl茅s, ACF) ha creado la Oficina del Defensor de Ni帽os Inmigrantes no Acompa帽ados con el fin de recibir, investigar y encargarse de asuntos acerca de acciones del gobierno en el Programa UC. Si usted ha tratado de resolver su problema a trav茅s de la </span><a href="/orr/outreach-material/office-refugee-resettlement-national-call-center" data-entity-type="node" data-entity-uuid="1594a70c-7d44-49e8-a64b-84af072fd475" data-entity-substitution="canonical"><span dir="ltr">Oficina de Reasentamiento de Refugiados (ORR)</span></a><span dir="ltr"> pero todavia necesita ayuda, usted puede mandarnos los detalles de su problema de dos maneras. Puede mandarnos un correo electr贸nico o puede llenar el siguiente formulario de modo an贸nimo.</span></p><p><span dir="ltr">Para enviar una preocupaci贸n a la Oficina del Ombuds de la UC:</span></p><p><a class="external btn btn-info" href="https://ombuds-orr-uc.zendesk.com/hc/en-us" target="_blank"><span dir="ltr">Enviar ticket an贸nimo</span><span><svg height="24" viewBox="0 0 24 24" width="24"> <path d="M0 0h24v24H0z" fill="none" /> <path d="M19 19H5V5h7V3H5c-1.11 0-2 .9-2 2v14c0 1.1.89 2 2 2h14c1.1 0 2-.9 2-2v-7h-2v7zM14 3v2h3.59l-9.83 9.83 1.41 1.41L19 6.41V10h2V3h-7z" /> </svg> </span></a><span dir="ltr">     or     </span><a class="btn btn-info" href="mailto:UC.Ombuds@acf.hhs.gov" target="_blank"><span dir="ltr">Enviar un correo electr贸nico</span></a></p><p class="background_medium_blue padding_all white"><em><span dir="ltr">Por favor tenga en cuenta que esta p谩gina esta siendo actualizada y seguiremos poniendo nueva informaci贸n tan pronto este disponible.</span></em></p><p> </p></div> </div></div> </div> </article> </div> </div> </div> </div> <div class="col-md-3"> <aside id="acf_main_container_right" role="complementary"> <div> <div id="block-acf-feedback-form-right-content" class="block"> <span id="webform-submission-acf-feedback-node-30021-form-ajax-content"></span><div id="webform-submission-acf-feedback-node-30021-form-ajax" class="webform-ajax-form-wrapper" data-effect="fade" data-progress-type="throbber"><form class="webform-submission-form webform-submission-add-form webform-submission-acf-feedback-form webform-submission-acf-feedback-add-form webform-submission-acf-feedback-node-30021-form webform-submission-acf-feedback-node-30021-add-form background_light_blue padding_all round_border js-webform-disable-autosubmit js-webform-details-toggle webform-details-toggle" data-drupal-selector="webform-submission-acf-feedback-node-30021-add-form" novalidate="novalidate" action="form/acf-feedback" method="post" 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