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class="main-nav--subnav-promo"><div><div class="promo content-promo content-promo--dynamic promo--horizontal"><div class="promo__content"><div class="promo__text"></div></div></div></div></div></div></div></div></div></li><li class="nav-item" id="main-nav-item-2"><button id="main-nav-item-2--link" class="nav-item--link" type="button" aria-haspopup="true" aria-expanded="false" aria-controls="main-nav-item-2-subnav"><span class="nav-item--toggle">Software<span class="nav-item--toggle-mobile" aria-hidden="true"></span></span></button><div class="main-nav-collapse--container collapse"><div class="main-nav--subnav" id="main-nav-item-2-subnav"><div class="main-nav--subnav-container"><div class="main-nav--subnav-intro rich-text"><p>Il nostro software collega tutta la tua suite di prodotti in un unico ecosistema.</p></div><div class="main-nav--subnav-column-container"><div class="main-nav--subnav-sections"><div class="main-nav--subnav-section main-nav--subnav-section--1"><p class="main-nav--subnav-column--header">Utilizzare</p><div data-colums="1" class="link-list link-list-1"><ul><li>Gestione dei magazzini</li><li>Sistema di controllo del magazzino</li><li>Esecuzione del magazzino</li><li>Preparazione in negozio</li><li>Gestione degli asset</li></ul></div></div><div class="main-nav--subnav-section main-nav--subnav-section--1"><p class="main-nav--subnav-column--header">Collegare</p><div data-colums="1" class="link-list link-list-1"><ul><li>Visibilità della catena di fornitura</li><li>Gestione degli hub delle operazioni</li><li>Click & Collect</li><li>Preparazione in negozio</li><li>Gestione delle consegne</li><li>Gestione trasporti</li></ul></div></div><div class="main-nav--subnav-section main-nav--subnav-section--1"><div data-colums="1" class="link-list link-list-1"><ul><li><a href="https://www.dematic.com/it-it/software/software-integrations/" target="_self" class="generic-link" title="Integrazioni software">Integrazioni</a></li></ul></div></div></div><div class="main-nav--subnav-promo"><div><div class="promo content-promo promo--horizontal"><div class="promo__content"><div class="promo__text"></div></div></div></div></div></div></div></div></div></li><li class="nav-item" id="main-nav-item-3"><button id="main-nav-item-3--link" class="nav-item--link" type="button" aria-haspopup="true" aria-expanded="false" aria-controls="main-nav-item-3-subnav"><span class="nav-item--toggle">Assistenza<span class="nav-item--toggle-mobile" aria-hidden="true"></span></span></button><div class="main-nav-collapse--container collapse"><div class="main-nav--subnav" id="main-nav-item-3-subnav"><div class="main-nav--subnav-container"><div class="main-nav--subnav-intro rich-text"><p>Creiamo delle collaborazioni per sostenere il tuo sistema lungo la sua intera vita utile.</p></div><div class="main-nav--subnav-column-container"><div class="main-nav--subnav-sections"><div class="main-nav--subnav-section main-nav--subnav-section--1"><div data-colums="1" class="link-list link-list-1"><ul><li><a href="https://www.dematic.com/it-it/services/lifecycle-support/" target="_self" class="generic-link" title="Supporto al ciclo vitale">Supporto al ciclo vitale</a></li><li><a href="https://www.dematic.com/it-it/services/technical-support/" target="_self" class="generic-link" title="Assistenza tecnica">Assistenza tecnica</a></li><li><a href="https://www.dematic.com/it-it/services/spare-parts/" target="_self" class="generic-link" title="Pezzi di ricambio">Pezzi di ricambio</a></li><li><a href="https://www.dematic.com/it-it/services/modernizations-and-upgrades/" target="_self" class="generic-link" title="Modernizzazioni e aggiornamenti">Modernizzazioni e aggiornamenti</a></li><li><a href="https://www.dematic.com/it-it/services/lifecycle-support#training" target="_self" class="generic-link" title="Formazione">Formazione</a></li></ul></div></div></div><div class="main-nav--subnav-promo"><div><div class="promo content-promo promo--horizontal"><div class="promo__content"><div class="promo__text"></div></div></div></div></div></div></div></div></div></li><li class="nav-item" id="main-nav-item-4"><button id="main-nav-item-4--link" class="nav-item--link hidden" type="button" aria-haspopup="true" aria-expanded="false" aria-controls="main-nav-item-4-subnav"></button><div class="main-nav-collapse--container collapse"><div class="main-nav--subnav" id="main-nav-item-4-subnav"><div class="main-nav--subnav-container"><div class="main-nav--subnav-intro rich-text"><p>Trasformiamo l'industria della movimentazione dei materiali da oltre 200 anni.</p></div></div></div></div><div class="main-nav--subnav main-nav--subnav-mobile-hamburger" id="main-nav-item-4-subnav"><div class="main-nav--subnav-container"><div class="main-nav--subnav-intro rich-text"><p>Trasformiamo l'industria della movimentazione dei materiali da oltre 200 anni.</p></div><div class="main-nav--subnav-column-container main-nav--subnav-column-container--hamburger"><div class="main-nav--subnav-promo main-nav--subnav-promo-list theme-darkgray"><div class="promo-list"><a href="https://www.dematic.com/it-it/news/" target="_self" class="generic-link promo-list__heading-link" title="Più notizie">Ultime notizie</a></div></div><div class="main-nav--subnav-promo main-nav--subnav-promo-list theme-darkgray"><div class="promo-list"><a href="https://www.dematic.com/it-it/insights/" target="_self" class="generic-link promo-list__heading-link" title="Altri articoli">Ultimi articoli</a></div></div><div class="main-nav--subnav-sections"><div data-colums="1" class="link-list link-list-1"><ul><li><a href="https://www.dematic.com/it-it/about/" target="_self" class="generic-link" title="Informazioni su Dematic">Informazioni su Dematic</a></li><li><a href="https://www.dematic.com/it-it/about/careers/" target="_self" class="generic-link" title="Lavora con noi">Lavora con noi</a></li><li><a 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class="generic-link" title="Taiwan">Taiwan</a></li><li><a href="https://www.dematic.com/th-th/" target="_self" class="generic-link" title="Thailandia">Thailandia</a></li><li><a href="https://www.dematic.com/en-au/services/lifecycle-support/" target="_self" class="generic-link" title="Vietnam">Vietnam</a></li></ul><p class="country-nav__section-heading">Cina</p><ul class="country-nav__section-list"><li><a href="https://www.dematic.cn/services/lifecycle-support/" target="_self" class="generic-link" title="Cina">Cina (中国)</a></li></ul></div><div class="country-nav__section"><p class="country-nav__section-heading">Europa/EMEA</p><ul class="country-nav__section-list"><li><a href="https://www.dematic.com/de-de/services/lifecycle-support/" target="_self" class="generic-link" title="Austria">Austria</a></li><li><a href="https://www.dematic.com/nl-be/services/lifecycle-support/" target="_self" class="generic-link" title="Belgio">Belgio</a></li><li><a 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title="Irlanda">Irlanda</a></li><li><a href="https://www.dematic.com/it-it/services/lifecycle-support/" target="_self" class="generic-link" title="Italia">Italia</a></li><li><a href="https://www.dematic.com/en-gb/services/lifecycle-support/" target="_self" class="generic-link" title="Lettonia">Lettonia</a></li><li><a href="https://www.dematic.com/en-gb/services/lifecycle-support/" target="_self" class="generic-link" title="Lituania">Lituania</a></li></ul></div><div class="country-nav__section"><p class="country-nav__section-heading">Europa/EMEA</p><ul class="country-nav__section-list"><li><a href="https://www.dematic.com/nl-be/services/lifecycle-support/" target="_self" class="generic-link" title="Paesi Bassi">Paesi Bassi</a></li><li><a href="https://www.dematic.com/en-gb/services/lifecycle-support/" target="_self" class="generic-link" title="Norvegia">Norvegia</a></li><li><a href="https://www.dematic.com/pl-pl/services/lifecycle-support/" target="_self" class="generic-link" title="Polonia">Polonia</a></li><li><a href="https://www.dematic.com/pt-pt/services/lifecycle-support/" target="_self" class="generic-link" title="Portogallo">Portogallo</a></li><li><a href="https://www.dematic.com/en-gb/services/lifecycle-support/" target="_self" class="generic-link" title="Sudafrica">Sudafrica</a></li><li><a href="https://www.dematic.com/es-es/services/lifecycle-support/" target="_self" class="generic-link" title="Spagna">Spagna</a></li><li><a href="https://www.dematic.com/en-gb/services/lifecycle-support/" target="_self" class="generic-link" title="Svezia">Svezia</a></li><li><a href="https://www.dematic.com/de-de/services/lifecycle-support/" target="_self" class="generic-link" title="Svizzera">Svizzera</a></li><li><a href="https://www.dematic.com/en-gb/services/lifecycle-support/" target="_self" class="generic-link" title="Regno Unito">Regno Unito</a></li></ul></div><div class="country-nav__section"><p class="country-nav__section-heading">America Latina</p><ul class="country-nav__section-list"><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Argentina">Argentina</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Bolivia">Bolivia</a></li><li><a href="https://www.dematic.com/pt-br/services/lifecycle-support/" target="_self" class="generic-link" title="Brasile">Brasile</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Cile">Cile</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Colombia">Colombia</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Costa Rica">Costa Rica</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Ecuador">Ecuador</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Panama">Panama</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Paraguay">Paraguay</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Perù">Perù</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Uruguay">Uruguay</a></li></ul><p class="country-nav__section-heading">Nord America</p><ul class="country-nav__section-list"><li><a href="https://www.dematic.com/en-ca/services/lifecycle-support/" target="_self" class="generic-link" title="Canada">Canada</a></li><li><a href="https://www.dematic.com/es-mx/services/lifecycle-support/" target="_self" class="generic-link" title="Messico">Messico</a></li><li><a href="https://www.dematic.com/en-us/services/lifecycle-support/" target="_self" class="generic-link" title="Stati Uniti">Stati Uniti</a></li></ul></div></div><div class="country-nav__promo"><div><div class="promo content-promo promo--horizontal"><div class="promo__content"><div class="promo__text"></div></div></div></div></div></div></div></div></div><button type="button" id="skipNav" class="skip-nav-target" aria-label="Start of main content"></button></div></div></header><div></div></div></div></div></div><div></div></div></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="aem-container aem-Grid aem-Grid--12 aem-Grid--default--12"><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="page-title"><div class="page-title__content "><p class="page-title__heading">Assistenza clienti per la supply chain e supporto per il ciclo di vita delle soluzioni di automazione</p></div></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="text-and-asset theme-inline image-right size-standard position-over-text"><div class="text-and-asset__content"><div class="text-and-asset__media image-sixteen-nine"><div class="image-wrapper" style="padding-bottom:56.25%"><span class="" style="display:inline-block"></span></div></div><div class="text-and-asset__text"><div class="text-and-asset__main-text rich-text"><p>In Dematic comprendiamo l'importanza di mantenere le tue a<b>pparecchiature, il software e i sistemi di automazione</b> sempre <b>funzionanti al massimo delle loro capacità</b>. Per questo offriamo una vasta gamma di soluzioni personalizzate di assistenza tecnica e di servizi di manutenzione.</p> <p>Per rispondere efficacemente alle richieste del mercato, è essenziale che la tua struttura mantenga un flusso di merci costante ed efficiente. Riconosciamo che le operazioni sono vitali per la tua organizzazione e ci impegniamo a ridurre i tempi di inattività e le interruzioni non pianificate. <br> </p> <p>Il nostro obiettivo è <b>garantire che la tua struttura operi sempre a livelli ottimali</b>, assicurando un flusso di merci costante ed efficiente. Con i nostri <b>servizi di manutenzione</b> per apparecchiature di automazione industriale e assistenza tecnica, ci impegniamo a mantenere la tua attività produttiva e affidabile.</p></div><div class="text-and-asset__buttons"><a href="#contact" target="_self" class="generic-link btn btn-primary" title="Contatta uno specialista dei servizi">Contatta uno specialista dei servizi<span class="icon" aria-hidden="true"><svg class="kion-icon kion-icon--sprite kion-icon--cta-arrow-down" aria-hidden="true" focusable="false"><title>cta-arrow-down</title><use xlink:href="#cta-arrow-down"></use></svg></span></a></div></div></div></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="horizontal-rule"><hr/></div><div></div></div><div class="style-container theme-white "><div class="style-container__content"><div class=""><div><div class="promo feature-content-promo feature-content-promo--left promo--horizontal"><div class="promo__content"><div class="promo__text"></div></div></div></div><div></div></div></div></div><div class="style-container theme-yellow "><div class="style-container__content"><div class=""><div class="section-intro image-right"><div class="section-intro__content"><h1 class="section-intro__heading">Quale SLA (accordo sul livello di servizio) è più adatto alla tua azienda?</h1><div class="section-intro__row"><div class="section-intro__description"><p>Identificare il livello di assistenza più adatto alle esigenze della tua azienda è fondamentale per garantire l'efficienza e la continuità delle operazioni. Dematic offre tre distinti livelli di servizio, ognuno progettato per soddisfare diversi requisiti e obiettivi. Questi livelli si distinguono per il loro approccio orientato ai risultati, piuttosto che alle semplici transazioni.</p></div></div></div></div><div></div></div><div class=""><div class="aem-container cmp-tabs" data-cmp-is="tabs" data-panelcontainer="tabs"><div class="tabcordion" id="tabs-27fd72b3ac"><div class="mobile-tab-container theme-yellow mobile-tab-container--show-numbers"><div id="tabs-27fd72b3ac" class="accordion accordion-flush"><div class="accordion-item"><h2 class="accordion-header"><button type="button" aria-expanded="true" class="accordion-button"><span class="tab-label">Livello 1 - Essenziale</span><span class="tab-icon" aria-hidden="true"></span></button></h2><div class="accordion-collapse collapse show"><div class="accordion-body"><div class=""><div class="container responsivegrid"><div class="cmp-container"><div class="aem-container aem-Grid aem-Grid--12 aem-Grid--default--12"><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="text-and-asset theme-inline image-right size-standard position-over-text"><div class="text-and-asset__content"><div class="text-and-asset__text"><div class="text-and-asset__main-text rich-text"><p>Il <b>Livello 1 - Essenziale</b> Dematic offre un supporto remoto 24/7, con prezzi fissi per l'assistenza sul campo opzionale. Questo livello si basa su diversi accordi di livello di servizio disponibili, che garantiscono flessibilità, reattività e tempi di risoluzione leader nel settore.</p></div></div></div></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="horizontal-rule"><hr/></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="two-column-text"><div class="two-column-text__content"><div class="two-column-text__columns"><div class="two-column-text__col two-column-text__col-text"><div class="two-column-text__text rich-text"><ul> <li>Assistenza da remoto scontata con Livello di servizio 3</li> <li>Supporto sul campo scontato</li> <li>Assistenza di base alla formazione</li> </ul></div></div><div class="two-column-text__col two-column-text__col-text"><div class="two-column-text__text rich-text"><ul> <li>Monitoraggio software e database IT</li> <li>Patching del software di terze parti</li> </ul></div></div></div></div></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="text-and-asset theme-inline image-right size-standard position-over-text"><div class="text-and-asset__content"><div class="text-and-asset__text"><div class="text-and-asset__main-text rich-text"><p>Questo livello di servizio è ideale per le <b>aziende che cercano un supporto affidabile e costante</b>, con la flessibilità di aggiungere servizi sul campo secondo necessità.</p></div></div></div></div><div></div></div></div></div></div><div></div></div></div></div></div><div class="accordion-item"><h2 class="accordion-header"><button type="button" aria-expanded="false" class="accordion-button collapsed"><span class="tab-label">Livello 2 - Avanzato</span><span class="tab-icon" aria-hidden="true"></span></button></h2></div><div class="accordion-item"><h2 class="accordion-header"><button type="button" aria-expanded="false" class="accordion-button collapsed"><span class="tab-label">Livello 3 - Esperto</span><span class="tab-icon" aria-hidden="true"></span></button></h2></div></div></div></div></div><div></div></div></div></div><div class="style-container theme-white "><div class="style-container__content"><div class=""><div class="inline-video"><div class="asset-wrapper"><button type="button" aria-label="Play"><span class="icon" aria-hidden="true"><svg class="kion-icon kion-icon--sprite kion-icon--play-button" aria-hidden="true" focusable="false"><title>play-button</title><use xlink:href="#play-button"></use></svg></span><div class="image-wrapper" style="padding-bottom:56.25%"><span class="" style="display:inline-block"></span></div></button></div></div><div></div></div><div class=""><div class="text-and-button text-left"><div class="text-and-button__content"><div class="text-and-button__button"><a href="#contact" target="_self" class="generic-link btn btn-primary" title="Contatta uno specialista dei servizi">Contatta uno specialista dei servizi<span class="icon" aria-hidden="true"><svg class="kion-icon kion-icon--sprite kion-icon--cta-arrow-down" aria-hidden="true" focusable="false"><title>cta-arrow-down</title><use xlink:href="#cta-arrow-down"></use></svg></span></a></div></div></div><div></div></div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="anchor" id="training" tabindex="-1"></div><div></div></div><div class="style-container theme-lightgray "><div class="style-container__content"><div class=""><div class="section-intro image-right"><div class="section-intro__content"><h1 class="section-intro__heading">Servizio di manutenzione: formazione tecnica</h1><div class="section-intro__row"><div class="section-intro__description"><p>La <b>formazione tecnica</b> offerta da Dematic è essenziale per il <b>personale incaricato</b> della manutenzione e dell'operatività dei sistemi automatici di movimentazione dei materiali. Questi corsi forniscono <b>istruzioni dettagliate sulle procedure e le pratiche di manutenzione</b> specifiche per i sistemi Dematic, includendo: </p> <ul> <li>spiegazioni tecniche</li> <li>definizioni</li> <li>istruzioni pratiche</li> </ul> <p>I nostri corsi sono progettati principalmente per il personale di manutenzione, fornendo le conoscenze e le competenze specialistiche necessarie per mantenere un elevato tempo di attività del sistema. Attraverso la formazione, <b>miriamo a garantire l'efficacia operativa e l'efficienza dei costi</b> dei sistemi Dematic. La formazione tecnica è un elemento chiave per assicurare che il personale sia in grado di gestire e mantenere i sistemi in modo efficace, contribuendo così alla continuità e all'efficienza delle operazioni aziendali.</p></div></div></div></div><div></div></div><div class=""><div class="benefits theme-lightgray"><div class="benefits__content"><h1 class="benefits__heading">A cosa serve la formazione tecnica?</h1><div class="benefits__columns "><div class="benefits__col benefits__col-media"><div class="benefits__media"><div class="image-wrapper" style="padding-bottom:100%"><span class="" style="display:inline-block"></span></div></div></div><div class="benefits__col benefits__col-text"><div class="benefits__text rich-text"><div>Vantaggi sulle competenze del personale:</div> <ul> <li><b>Formazione di nuovi dipendenti</b>: a causa dell'alto turnover del personale di manutenzione, è essenziale formare continuamente i nuovi arrivati.<br> </li> <li><b>Miglioramento delle competenze del personale attuale</b>: spesso è necessario potenziare le conoscenze e le competenze del personale esistente per garantire livelli di servizio efficaci.</li> <li><b>Aggiornamento e ripasso delle conoscenze</b>: la formazione aiuta a mantenere il personale aggiornato sulle ultime tecniche e procedure di manutenzione.<br> </li> <li><b>Riduzione del tempo medio di riparazione</b>: migliorando le competenze, si riduce il tempo necessario per le riparazioni.<br> </li> <li><b>Aggiornamento delle procedure di diagnostica</b>: la formazione consente di implementare le più recenti procedure di diagnostica per una manutenzione più efficace.<br> </li> <li><b>Miglioramento della manutenzione preventiva</b>: la formazione rafforza le competenze necessarie per una manutenzione preventiva più efficace.<br> </li> <li><b>Adempimento delle politiche aziendali</b>: alcune aziende richiedono un numero specifico di ore di formazione per i loro dipendenti.<br> </li> <li><b>Adattamento alle nuove tecnologie</b>: con l'introduzione di nuovi sistemi di automazione, la formazione diventa cruciale per familiarizzare il personale con i nuovi sistemi.</li> </ul></div><div class="benefits__text rich-text"><p>Vantaggi sulla manutenzione:</p> <ul> <li><b>Massimizzazione del tempo di attività</b> del sistema e  riduzione al minimo dei tempi di riparazione<br> </li> <li><b>Miglioramento dell'efficacia operativa</b> con conseguente riduzione dei costi di manutenzione<br> </li> <li><b>Sviluppo delle competenze</b> ed esperienze del personale<br> </li> <li><b>Introduzione di nuove tecniche di diagnostica e riparazione</b>: la formazione presenta metodi innovativi per diagnosticare e riparare i sistemi, migliorando l'efficienza delle operazioni.<br> </li> <li><b>Formazione dei nuovi dipendenti</b>: essenziale per integrare efficacemente i nuovi membri del team e soddisfare le loro esigenze formative.<br> </li> <li><b>Implementazione di strategie preventive</b> che portano ad una riduzione al minimo delle riparazioni reattive<br> </li> <li><b>Ottimizzazione della manutenzione</b> grazie alla comprensione del software di gestione delle risorse<br> </li> </ul></div></div></div></div></div><div></div></div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="anchor" id="training" tabindex="-1"></div><div></div></div><div class="style-container theme-yellow "><div class="style-container__content"><div class=""><div class="section-intro image-right"><div class="section-intro__content"><h1 class="section-intro__heading">Cosa offrono i corsi di formazione tecnica Dematic?</h1><div class="section-intro__row"><div class="section-intro__description"><p>Dematic offre una varietà di corsi di formazione, sia online che in presenza, per singoli individui o gruppi di lavoro. Questi corsi sono progettati per migliorare la sicurezza delle pratiche di lavoro. Per iniziare il percorso formativo del tuo personale, contatta l'assistenza clienti di Dematic oggi stesso.</p></div></div></div></div><div></div></div><div class=""><div class="two-column-text"><div class="two-column-text__content"><div class="two-column-text__heading">Cosa offriamo:</div><div class="two-column-text__columns"><div class="two-column-text__col two-column-text__col-text"><div class="two-column-text__text rich-text"><p><b>eLearning</b><br> <i>Online da remoto</i></p> <p>Catalogo completo di corsi eLearning per il personale addetto alla manutenzione che preferisce seguire i propri ritmi, orari e luoghi. Utilizzato anche prima e dopo aver seguito un corso con istruttore.</p> <p><b>Iscrizione aperta</b><br> <i>Centro di formazione</i></p> <p>Istruzione in aula e pratica con istruttore nel centro di formazione Dematic. Questi corsi sono aperti a partecipanti di diverse aziende e le lezioni sono programmate durante l'anno</p></div></div><div class="two-column-text__col two-column-text__col-text"><div class="two-column-text__text rich-text"><p><b>Privato</b><br /> <i>Presso la struttura dell'utente</i></p> <p>Formazione con istruttore presso la tua struttura. Si tratta di una formazione in aula e di una formazione presso l'apparecchiatura in funzione. L'unità di formazione mobile Dematic può essere portata presso la tua sede. </p> <p><b>Personalizzato</b><br /> <i>Configurazione speciale</i></p> <p>Corsi di formazione personalizzati e avanzati configurati in base alle tue esigenze specifiche e alle tue preferenze di sede.</p></div></div></div></div></div><div></div></div><div class=""><a href="#contact" target="_self" class="generic-link btn btn-primary" title="Contatta uno specialista della formazione ">Contatta uno specialista della formazione <span class="icon" aria-hidden="true"><svg class="kion-icon kion-icon--sprite kion-icon--cta-arrow-down" aria-hidden="true" focusable="false"><title>cta-arrow-down</title><use xlink:href="#cta-arrow-down"></use></svg></span></a><div></div></div></div></div><div class="style-container theme-white "><div class="style-container__content"><div class=""><div class="section-intro image-right"><div class="section-intro__content"><h1 class="section-intro__heading">Perché scegliere Dematic</h1><div class="section-intro__row"><div class="section-intro__description"><p>Offriamo soluzioni differenziate per automatizzare il tuo magazzino, aumentandone la precisione, la produttività e l'efficienza. Abbiamo una vasta gamma di soluzioni per clienti di tutte le dimensioni e diversi percorsi che aiuteranno la tua azienda a crescere.</p> <p>Con Dematic, potrai far crescere la tua attività, competere a livello locale, fidelizzare i clienti e consegnare con velocità e precisione su scala globale.<br> </p> <p> </p></div></div></div></div><div></div></div><div class=""><div id="experiencefragment-7156aa499e"><div class=""><div class="container responsivegrid"><div class="cmp-container"><div class="aem-container aem-Grid aem-Grid--12 aem-Grid--default--12"><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="aem-container cmp-tabs" data-cmp-is="tabs" data-panelcontainer="tabs"><div class="tabcordion" id="tabs-5341cb0fcb"><div class="mobile-tab-container theme-accentblue mobile-tab-container--show-numbers"><div id="tabs-5341cb0fcb" class="accordion accordion-flush"><div class="accordion-item"><h2 class="accordion-header"><button type="button" aria-expanded="true" class="accordion-button"><span class="tab-label">Garantisce la scalabilità?</span><span class="tab-icon" aria-hidden="true"></span></button></h2><div class="accordion-collapse collapse show"><div class="accordion-body"><div class=""><div class="container responsivegrid"><div class="cmp-container"><div class="aem-container aem-Grid aem-Grid--12 aem-Grid--default--12"><div class=" aem-GridColumn aem-GridColumn--default--12"><div class="text-and-asset theme-inline image-right size-standard position-over-text"><div class="text-and-asset__content"><div class="text-and-asset__media image-square"><div class="image-wrapper" style="padding-bottom:100%"><span class="" style="display:inline-block"></span></div></div><div class="text-and-asset__text"><h2 class="text-and-asset__heading">È fondamentale selezionare il fornitore giusto, che risulti essere un partner affidabile durante l'intero processo.</h2><div class="text-and-asset__main-text rich-text"><p>In qualità di azienda che guida l'innovazione della filiera da oltre 200 anni, Dematic offre la più <b>ampia gamma di tecnologie</b> e l'esperienza per creare la soluzione di cui hai bisogno per un pieno controllo e visibilità delle tue operazioni.<br /> </p> <p>Le nostre <b>soluzioni sono fatte su misura per le tue sfide aziendali</b>. Utilizzando sottosistemi standardizzati, informazioni e competenze leader del settore, Dematic fornisce soluzioni hardware, software e supporti integrati di prim'ordine per aiutarti a rafforzare il personale, ottimizzare lo spazio, promuovere la crescita e migliorare l'efficienza.<br /> </p> <p>Con Dematic puoi far crescere la tua attività per competere a livello locale, fidelizzare i clienti e gestire le operazioni con velocità e precisione su scala globale.</p></div><div class="text-and-asset__buttons"><a href="https://www.dematic.com/it-it/about/" target="_self" class="generic-link btn btn-primary" title="Informazioni su Dematic">Informazioni su Dematic<span class="icon" aria-hidden="true"><svg class="kion-icon kion-icon--sprite kion-icon--cta-arrow" aria-hidden="true" focusable="false"><title>cta-arrow</title><use xlink:href="#cta-arrow"></use></svg></span></a></div></div></div></div><div></div></div></div></div></div><div></div></div></div></div></div><div class="accordion-item"><h2 class="accordion-header"><button type="button" aria-expanded="false" class="accordion-button collapsed"><span class="tab-label">Esiste un ecosistema software robusto?</span><span class="tab-icon" aria-hidden="true"></span></button></h2></div><div class="accordion-item"><h2 class="accordion-header"><button type="button" aria-expanded="false" class="accordion-button collapsed"><span class="tab-label">Posso contattare l'assistenza ogni volta che ne ho bisogno?</span><span class="tab-icon" aria-hidden="true"></span></button></h2></div></div></div></div></div><div></div></div></div></div></div><div></div></div></div><div></div></div></div></div><div class="style-container theme-lightgray "><div class="style-container__content"><div class=""><div class="section-intro image-right"></div><div></div></div><div class=""><div class="promo-grid promo-grid--dynamic"><div class="promo-grid__content"><p class="promo-grid__heading">Approfondimenti sui vantaggi della formazione Dematic</p><div class="promo-grid__promos"></div></div></div><div></div></div></div></div></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div data-elastic-exclude="true" id="prefooter-container"><div class="prefooter theme-bluegray" id="contact" tabindex="-1"><div class="prefooter__content"><div class="prefooter__text"><h1 class="prefooter__heading">Contattaci ora per iniziare!</h1><div class="prefooter__description"><p>Parlaci delle tue esigenze: i nostri specialisti ti guideranno nella scelta delle migliori soluzioni di assistenza e formazione riguardo i sistemi e le soluzioni Dematic.</p> <p>Compila il modulo o chiama il <a title="Contattaci al +39 02 92 90 54-1" href="tel:3902929054-1">+39 02 92 90 54-1</a></p></div></div><div class="prefooter__form"><div class=""><div class="marketo"><form id="mktoForm_1222"></form></div><div></div></div></div></div></div></div><div></div></div><div class=" aem-GridColumn aem-GridColumn--default--12"><div id="experiencefragment-93809bbdbc"><div class=""><div class="container responsivegrid"><div class="cmp-container"><div class="aem-container aem-Grid aem-Grid--12 aem-Grid--default--12"><div class=" aem-GridColumn aem-GridColumn--default--12"><footer class="footer footer--standard" data-elastic-exclude="true"><div class="footer__content"><div class="footer__misc"><ul class="footer__social"><li class="footer__social-item"><a href="https://www.linkedin.com/company/dematic/" target="_blank" class="generic-link footer__social-link " title="LinkedIn"><span class="icon" aria-hidden="true"><svg class="kion-icon kion-icon--sprite kion-icon--linkedin" aria-hidden="true" focusable="false"><title>linkedin</title><use xlink:href="#linkedin"></use></svg></span><span class="footer__social-label sr-only">LinkedIn</span></a></li><li class="footer__social-item"><a href="https://www.facebook.com/DematicGlobal" target="_blank" class="generic-link footer__social-link " 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terze parti">Logistica di terze parti</a></li><li><a href="https://www.dematic.com/it-it/industries/b2b-systems-and-solutions/" target="_self" class="generic-link" title="B2B all'ingrosso">B2B all'ingrosso</a></li></ul></div></div></div></div><div class="footer__nav-item" id="footer-nav-item-1"><h2 class="footer__nav-heading"><button id="footer__nav-item-1-link" class="footer__nav-heading-btn" aria-expanded="false" aria-controls="footer-nav-item-1-subnav" type="button">Prodotti<span class="footer__nav-toggle" aria-hidden="true"></span></button></h2><div class="footer__subnav" id="footer-nav-item-1-subnav"><div class="footer__subnav-section"><h3 class="footer__subnav-heading">Soluzioni</h3><div data-colums="1" class="link-list link-list-1"><ul><li><a href="https://www.dematic.com/it-it/products/micro-fulfillment/" target="_self" class="generic-link" title="Micro-Fulfillment">Micro-Fulfillment</a></li><li><a href="https://www.dematic.com/it-it/products/mixed-case-fulfillment/" target="_self" class="generic-link" title="Gestione con contenitori misti">Gestione con contenitori misti</a></li></ul></div></div><div class="footer__subnav-section"><h3 class="footer__subnav-heading">Sistemi</h3><div data-colums="1" class="link-list link-list-1"><ul><li><a href="https://www.dematic.com/it-it/products/receiving/" target="_self" class="generic-link" title="Ricevimento">Ricevimento</a></li><li><a href="https://www.dematic.com/it-it/products/transport/" target="_self" class="generic-link" title="Trasporto">Trasporto</a></li><li><a href="https://www.dematic.com/it-it/products/storage/" target="_self" class="generic-link" title="Stoccaggio">Stoccaggio</a></li><li><a href="https://www.dematic.com/it-it/products/picking/" target="_self" class="generic-link" title="Prelievo">Prelievo</a></li><li><a href="https://www.dematic.com/it-it/products/shipping/" target="_self" class="generic-link" title="Spedizione">Spedizione</a></li></ul></div></div><div 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il livello di assistenza più adatto alle esigenze della tua azienda è fondamentale per garantire l'efficienza e la continuità delle operazioni. Dematic offre tre distinti livelli di servizio, ognuno progettato per soddisfare diversi requisiti e obiettivi. Questi livelli si distinguono per il loro approccio orientato ai risultati, piuttosto che alle semplici transazioni.</p>","heading":"Quale SLA (accordo sul livello di servizio) è più adatto alla tua azienda?","ui_settings":{"heading_tag":"h1","image_alignment":"right"}},"tabs":{":items":{"container":{":items":{"horizontal_rule":{":type":"dematic/components/horizontal-rule"},"text_and_asset_copy":{":type":"dematic/components/text-and-asset","asset":null,"asset_type":"image","main_text":"<p>Il <b>Livello 3 - Esperto</b> di Dematic offre un modello di costo fisso di funzionamento basato sulla produzione, stabilendo una partnership completa con Dematic. Questo livello è allineato su KPI condivisi per ridurre i costi nel tempo, migliorando le prestazioni e la longevità del sistema.</p>","pin":{":type":"dematic/components/text-and-asset","id":""},"ui_settings":{"asset_alignment":"right","asset_size":"standard","heading_tag":"h2","image_aspect_ratio":"16:9","position":"over-text","theme":"inline"}},"text_and_asset_copy_431629819":{":type":"dematic/components/text-and-asset","asset":null,"asset_type":"image","main_text":"<p>Questo livello di servizio è ideale per le aziende che cercano una <b>partnership completa</b> e un <b>supporto avanzato per massimizzare l'efficienza</b> e la durata dei loro sistemi di automazione.</p>","pin":{":type":"dematic/components/text-and-asset","id":""},"ui_settings":{"asset_alignment":"right","asset_size":"standard","heading_tag":"h2","image_aspect_ratio":"16:9","position":"over-text","theme":"inline"}},"two_column_text":{":type":"dematic/components/two-column-text","text_one":"<ul>\r\n<li>Sconti su pezzi generici</li>\r\n<li>Sconti su pezzi di proprietà</li>\r\n<li>Team di manutenzione Onsite (in loco)</li>\r\n<li>Monitoraggio software e database IT </li>\r\n<li>Patching del Software di Terze Parti </li>\r\n<li>Agente di monitoraggio attivo</li>\r\n<li>EAM - Enterprise Asset Management(Sprocket Avanzato): Gestione avanzata degli asset per ottimizzare l'uso delle risorse.</li>\r\n</ul>","text_two":"<ul>\r\n<li>Analisi operative (InSights Essential)</li>\r\n<li>CDM (Gestione centralizzata dei dati): backup trimestrali</li>\r\n<li>SLA (Accordo sul livello di servizio) di un'ora</li>\r\n<li>Valutazione dello stato di salute del sistema</li>\r\n<li>Prezzi flessibili basati sulla produzione</li>\r\n<li>Team operativo in loco</li>\r\n<li>Un ulteriore anno di garanzia</li>\r\n</ul>"}},":itemsOrder":["text_and_asset_copy","horizontal_rule","two_column_text","text_and_asset_copy_431629819"],":type":"dematic/components/container","columnClassNames":{"horizontal_rule":"aem-GridColumn aem-GridColumn--default--12","text_and_asset_copy":"aem-GridColumn aem-GridColumn--default--12","text_and_asset_copy_431629819":"aem-GridColumn aem-GridColumn--default--12","two_column_text":"aem-GridColumn aem-GridColumn--default--12"},"columnCount":12,"cq:panelTitle":"Livello 3 - Esperto","gridClassNames":"aem-Grid aem-Grid--12 aem-Grid--default--12"},"item_1":{":items":{"horizontal_rule":{":type":"dematic/components/horizontal-rule"},"text_and_asset":{":type":"dematic/components/text-and-asset","asset":null,"asset_type":"image","main_text":"<p>Il <b>Livello 1 - Essenziale</b> Dematic offre un supporto remoto 24/7, con prezzi fissi per l'assistenza sul campo opzionale. Questo livello si basa su diversi accordi di livello di servizio disponibili, che garantiscono flessibilità, reattività e tempi di risoluzione leader nel settore.</p>","pin":{":type":"dematic/components/text-and-asset","id":""},"ui_settings":{"asset_alignment":"right","asset_size":"standard","heading_tag":"h2","image_aspect_ratio":"16:9","position":"over-text","theme":"inline"}},"text_and_asset_copy":{":type":"dematic/components/text-and-asset","asset":null,"asset_type":"image","main_text":"<p>Questo livello di servizio è ideale per le <b>aziende che cercano un supporto affidabile e costante</b>, con la flessibilità di aggiungere servizi sul campo secondo necessità.</p>","pin":{":type":"dematic/components/text-and-asset","id":""},"ui_settings":{"asset_alignment":"right","asset_size":"standard","heading_tag":"h2","image_aspect_ratio":"16:9","position":"over-text","theme":"inline"}},"two_column_text":{":type":"dematic/components/two-column-text","text_one":"<ul>\r\n<li>Assistenza da 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procedure di diagnostica per una manutenzione più efficace.<br>\r\n</li>\r\n<li><b>Miglioramento della manutenzione preventiva</b>: la formazione rafforza le competenze necessarie per una manutenzione preventiva più efficace.<br>\r\n</li>\r\n<li><b>Adempimento delle politiche aziendali</b>: alcune aziende richiedono un numero specifico di ore di formazione per i loro dipendenti.<br>\r\n</li>\r\n<li><b>Adattamento alle nuove tecnologie</b>: con l'introduzione di nuovi sistemi di automazione, la formazione diventa cruciale per familiarizzare il personale con i nuovi sistemi.</li>\r\n</ul>","text_block_two":"<p>Vantaggi sulla manutenzione:</p>\r\n<ul>\r\n<li><b>Massimizzazione del tempo di attività</b> del sistema e  riduzione al minimo dei tempi di riparazione<br>\r\n</li>\r\n<li><b>Miglioramento dell'efficacia operativa</b> con conseguente riduzione dei costi di manutenzione<br>\r\n</li>\r\n<li><b>Sviluppo delle competenze</b> ed esperienze del 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L'unità di formazione mobile Dematic può essere portata presso la tua sede. </p>\r\n<p><b>Personalizzato</b><br /> <i>Configurazione speciale</i></p>\r\n<p>Corsi di formazione personalizzati e avanzati configurati in base alle tue esigenze specifiche e alle tue preferenze di sede.</p>"}},":itemsOrder":["sectionintro_1489185380","two_column_text_copy","button"],":type":"dematic/components/stylecontainer","aemNoDecoration":true,"ui_settings":{"bottom_padding":true,"sticky":false,"theme":"yellow"}},"text_and_asset":{":type":"dematic/components/text-and-asset","asset":{"alt_text":"lifecycle-full-1.jpg","aspect_ratio":0.5625,"asset_source":null,"caption":null,"credit":null,"croppings":[{"aspect_ratio":0.5625,"aspect_ratio_key":"16:9","renditions":[{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XXLarge-16-9","width":1440},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XLarge-16-9","width":1200},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Large-16-9","width":992},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Medium-16-9","width":768},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Small-16-9","width":576},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XSmall-16-9","width":375}],"uri":"/content/dam/dematic/images/service/lifecycle-full-1.jpg"},{"aspect_ratio":1,"aspect_ratio_key":"1:1","renditions":[{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Medium-1-1","width":768},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Small-1-1","width":660},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XSmall-1-1","width":576},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XXSmall-1-1","width":420},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XXXSmall-1-1","width":375}],"uri":"/content/dam/dematic/images/service/lifecycle-full-1.jpg"},{"aspect_ratio":1.3333334,"aspect_ratio_key":"3:4","renditions":[{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XXLarge-3-4","width":1440},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XLarge-3-4","width":1200},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Large-3-4","width":992},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Medium-3-4","width":768},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Small-3-4","width":576},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XSmall-3-4","width":503},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XXSmall-3-4","width":375},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XXXSmall-3-4","width":308}],"uri":"/content/dam/dematic/images/service/lifecycle-full-1.jpg"},{"aspect_ratio":0.75,"aspect_ratio_key":"4:3","renditions":[{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XXLarge-4-3","width":1440},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XLarge-4-3","width":1200},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Large-4-3","width":992},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Medium-4-3","width":768},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:Small-4-3","width":576},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1:XSmall-4-3","width":375}],"uri":"/content/dam/dematic/images/service/lifecycle-full-1.jpg"}],"height":900,"id":"77692b41-d574-4287-9a87-42989a21b199","renditions":[{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1?$Small$","width":576},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1?$XXLarge$","width":1440},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1?$XLarge$","width":1200},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1?$XSmall$","width":375},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1?$Medium$","width":768},{"uri":"https://assets.dematic.com/is/image/kiongroup/lifecycle-full-1?$Large$","width":992}],"source_system":{"id":"aem","id_field":"uuid","system":"77692b41-d574-4287-9a87-42989a21b199"},"title":"lifecycle-full-1.jpg","uri":"/content/dam/dematic/images/service/lifecycle-full-1.jpg","width":1600},"asset_type":"image","buttons":[{":type":"kion/components/button/v1/button","display":"button","icon":"cta-arrow-down","label":"Contatta uno specialista dei servizi","path":"#contact","target":"_self","title":"Contatta uno specialista dei servizi"}],"main_text":"<p>In Dematic comprendiamo l'importanza di mantenere le tue a<b>pparecchiature, il software e i sistemi di automazione</b> sempre <b>funzionanti al massimo delle loro capacità</b>. Per questo offriamo una vasta gamma di soluzioni personalizzate di assistenza tecnica e di servizi di manutenzione.</p>\r\n<p>Per rispondere efficacemente alle richieste del mercato, è essenziale che la tua struttura mantenga un flusso di merci costante ed efficiente. Riconosciamo che le operazioni sono vitali per la tua organizzazione e ci impegniamo a ridurre i tempi di inattività e le interruzioni non pianificate. <br>\r\n</p>\r\n<p>Il nostro obiettivo è <b>garantire che la tua struttura operi sempre a livelli ottimali</b>, assicurando un flusso di merci costante ed efficiente. 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