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Report a food safety or hygiene issue | Food Standards Agency

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data-entity-type="node" data-entity-uuid="715ea2f7-8bdc-43d3-9356-1563f2e87b91" href="/contact/consumers/find-details/contact-a-local-food-safety-team" title="Contact a local food safety team ">find contact details of the food safety team</a>. You will have an option to email the team or use the local authority's website to report your issue.</p> <h3 id="what-you-can-report">What you can report</h3> <p>You can report:</p> <ul><li>suspected food poisoning</li> <li>a foreign object found in your food</li> <li>dirty premises</li> <li>poor hand hygiene</li> <li>poor food handling</li> <li>food with visible signs of mould or decay</li> <li>food sold past its <a data-doctype data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="a38b2b90-1143-45c1-9bdf-36d7da7e2d16" href="/safety-hygiene/best-before-and-use-by-dates" title="Best before and use-by dates">use-by date</a></li> <li>unavailable or incorrect <a data-doctype data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="68151bd0-6194-4f9e-a0bf-29056155442e" href="/safety-hygiene/food-allergy-and-intolerance" title="Food allergy and intolerance">allergen information</a></li> </ul><section class="explanation-block"> <div class="explanation-block__header explanation-block__header--important"> <div class="explanation-block__heading" role="heading" aria-level="3">Important</div> </div> <div class="explanation-block__content"> <fsa-component component-name="explanation_important"><p>Complaints about poor-quality food and poor customer service should be made directly to the business or the ordering platform. This includes:</p> <ul><li>problems with payments and refunds</li> <li>late, incorrect or missing takeaway delivery</li> </ul><p>For advice about your consumer rights, see the&nbsp;<a href="https://www.citizensadvice.org.uk/consumer/">Citizens Advice website.</a></p> </fsa-component> <div class="explanation-block__link"> </div> </div> </section> <p>Please make sure you enter the full UK postcode for the food business you wish to report, for example SW1H9EX.&nbsp;</p> <p>Addresses and partial postcodes will not be recognised.</p> </div> <section class="contact-promo"> </section> <h3 class="fsa-team-finder__title">Find a food safety team</h3> <div id='team-finder-results'></div> <form action="/contact/consumers/report-problem/report-a-food-safety-or-hygiene-issue" method="post" id="fsa-team-finder" accept-charset="UTF-8"> <input autocomplete="off" data-drupal-selector="form-eol0xmrcsr7buwtkjhaygcmhud-rrdhf2-tzndrg-s" type="hidden" name="form_build_id" 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