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Mediation | U.S. Equal Employment Opportunity Commission
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Farsi)</a></li> <li class="usa-nav__submenu-item usa-language__item"><a class="usa-language__link" href="/ps/sndwnh-ph-pstw-zhbh">پښتو (Pashto)</a></li> </ul> </div> </div> </div> </div> </div> </div> </div> </nav> </header> <main class="usa-section" id="main-content" role="main" > <div class="grid-container"> <div class="grid-row "> <section class="grid-col usa-layout-docs__main"> <div class="region region-breadcrumb"> <div id="block-eeoc-uswds-breadcrumbs" class="margin-bottom-2 block block-system block-system-breadcrumb-block"> <div class="grid-row flex-align-center"> <div class="tablet:grid-col-fill"> <h2 id="system-breadcrumb" class="visually-hidden">Breadcrumb</h2> <ol class="add-list-reset uswds-breadcrumbs uswds-horizontal-list"> <li> <a href="/">Home</a> </li> <li> Mediation </li> </ol> </div> <div class="tablet:grid-col-auto margin-top-2 tablet:margin-top-0"> <div class="addtoany grid-row tablet:flex-justify-end"> <div class="block block-addtoany block-addtoany-block"> <span class="a2a_kit a2a_kit_size_32 addtoany_list" data-a2a-url="https://www.eeoc.gov/mediation" data-a2a-title="Mediation"><a class="a2a_button_print" aria-label="Print"></a><a class="a2a_button_email" aria-label="E-mail"></a><a class="a2a_dd addtoany_share" aria-label="Share the content" href="https://www.addtoany.com/share#url=https%3A%2F%2Fwww.eeoc.gov%2Fmediation&title=Mediation"></a></span> </div> </div> </div> </div> </div> </div> <div class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </div> <div class="region region-content"> <div id="block-eeoc-uswds-content" class="block block-system block-system-main-block"> <article about="/mediation" typeof="schema:WebPage" class="usa-prose page"> <article about="/mediation" typeof="schema:WebPage" class="usa-prose page"> <h1><span property="schema:name" class="field field--name-title field--type-string field--label-hidden">Mediation</span> </h1> <span property="schema:name" content="Mediation" class="rdf-meta hidden"></span> <section class="usa-section padding-top-0 layout layout--twocol-33-66"> <div class="grid-row grid-gap-lg"> <div class="layout__region layout__region--content tablet:grid-col-4 margin-bottom-4 tablet:margin-bottom-0"> <div class="block block-layout-builder block-inline-blockbasic"> <div class="usa-prose margin-top-3 clearfix text-formatted"> <div class="usa-prose margin-top-3 clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><ul> <li><a href="/node/24707">EEOC's Ten Reasons to Mediate</a></li> <li><a href="/node/24658">Facts About Mediation</a></li> <li><a href="/node/24223">Questions and Answers - Mediation</a></li> <li><a href="/node/24224">Questions and Answers for Mediation Providers: Mediation and the Americans with Disabilities Act (ADA)</a></li> <li><a href="/node/24225">Questions and Answers for Parties to Mediation: Mediation and the Americans with Disabilities Act (ADA)</a></li> <li><a href="/node/130092">EEOC's ADR Policy Statement</a></li> <li><a href="/node/24663">History of EEOC Mediation Program</a></li> <li><a href="/node/24226">Mediation Contact List</a></li> <li><a href="/node/24666">Studies of the Mediation Program</a></li> <li><a href="/node/24681">Universal Agreement to Mediate</a></li> </ul> <p> </p> </div> </div> </div> <div class="language-switcher-language-url block block-language block-language-blocklanguage-content" role="navigation"> <div class="usa-language__switcher usa-accordion"> <h2 class="usa-accordion__heading" id="language-switcher-heading"> <button class="usa-accordion__button" aria-expanded="false" aria-controls="language-switcher" id="language-switcher-button" aria-labelledby="language-switcher-heading" aria-describedby="language-switcher-button"> Translate this Page </button> </h2> <div class="usa-accordion__content usa-prose" id="language-switcher" aria-labelledby="language-switcher-button" hidden> <ul class="language-switcher-language-url usa-language__switcher-list links"><li hreflang="ar" data-drupal-link-system-path="node/24382" class="ar"><a href="/ar/mediation" class="language-link" hreflang="ar" data-drupal-link-system-path="node/24382">عربي (Arabic)</a></li><li hreflang="zh-hans" data-drupal-link-system-path="node/24382" class="zh-hans"><a href="/zh-hans/mediation" class="language-link" hreflang="zh-hans" data-drupal-link-system-path="node/24382">简体中文 (Chinese, Simplified)</a></li><li hreflang="zh-hant" data-drupal-link-system-path="node/24382" class="zh-hant"><a href="/zh-hant/mediation" class="language-link" hreflang="zh-hant" data-drupal-link-system-path="node/24382">繁體中文 - Chinese (Traditional)</a></li><li hreflang="en" data-drupal-link-system-path="node/24382" class="en is-active" aria-current="page"><a href="/mediation" class="language-link is-active" hreflang="en" data-drupal-link-system-path="node/24382" aria-current="page">English</a></li><li hreflang="ht" data-drupal-link-system-path="node/24382" class="ht"><a href="/ht/mediation" class="language-link" hreflang="ht" data-drupal-link-system-path="node/24382">Kreyòl Ayisyen (Haitian Creole)</a></li><li hreflang="ko" data-drupal-link-system-path="node/24382" class="ko"><a href="/ko/mediation" class="language-link" hreflang="ko" data-drupal-link-system-path="node/24382">한국어 (Korean)</a></li><li hreflang="ru" data-drupal-link-system-path="node/24382" class="ru"><a href="/ru/mediation" class="language-link" hreflang="ru" data-drupal-link-system-path="node/24382">Русском (Russian)</a></li><li hreflang="es" data-drupal-link-system-path="node/24382" class="es"><a href="/es/mediacion" class="language-link" hreflang="es" data-drupal-link-system-path="node/24382">Español (Spanish)</a></li><li hreflang="fil" data-drupal-link-system-path="node/24382" class="fil"><a href="/fil/mediation" class="language-link" hreflang="fil" data-drupal-link-system-path="node/24382">Tagalog (Tagalog)</a></li><li hreflang="vi" data-drupal-link-system-path="node/24382" class="vi"><a href="/vi/mediation" class="language-link" hreflang="vi" data-drupal-link-system-path="node/24382">Tiếng Việt (Vietnamese)</a></li><li hreflang="pt-br" data-drupal-link-system-path="node/24382" class="pt-br"><a href="/pt-br/mediation" class="language-link" hreflang="pt-br" data-drupal-link-system-path="node/24382">Português (Portuguese)</a></li></ul> </div> </div> </div> </div> <div class="layout__region layout__region--content tablet:grid-col-8"> <div class="block block-layout-builder block-field-blocknodepagebody"> <div property="schema:text" class="usa-prose margin-top-3 clearfix text-formatted"> <div property="schema:text" class="usa-prose margin-top-3 clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Mediation is an informal and confidential way for people to resolve disputes with the help of a neutral mediator who is trained to help people discuss their differences. The mediator does not decide who is right or wrong or issue a decision. Instead, the mediator helps the parties work out their own solutions to problems.</p> <p><strong>Note</strong>: Federal agencies are required to have an <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="f9539acc-7ab8-4055-b96a-86d81592da3b" href="/federal-sector/alternative-dispute-resolution" title="Alternative Dispute Resolution">alternative dispute resolution</a> program. Most use mediation, but not necessarily the EEOC process.</p> <h2>Benefits of Mediation</h2> <p>One of the greatest benefits of mediation is that it allows people to resolve the charge in a friendly way and in ways that meet their own unique needs. Also, a charge can be resolved faster through mediation. While it takes less than 3 months on average to resolve a charge through mediation, it can take 10 months or longer for a charge to be investigated. Mediation is fair, efficient and can help the parties avoid a lengthy investigation and litigation.</p> <h2>EEOC's Mediation Process</h2> <p>Shortly after a charge is filed, we may contact both the employee and employer to ask if they are interested in participating in mediation. The decision to mediate is completely voluntary. If either party turns down mediation, the charge will be forwarded to an investigator. If both parties agree to mediate, we will schedule a mediation, which will be conducted by a trained and experienced mediator. If the parties do not reach an agreement at the mediation, the charge will be investigated like any other charge. A written signed agreement reached during mediation is enforceable in court just like any other contract.</p> <h2>Duration and Cost of Mediation</h2> <p>A mediation session usually lasts from 3 to 4 hours, although the time can vary depending on how complicated the case is. There is no charge to either party to attend the mediation.</p> <h2>Who Should Attend the Mediation</h2> <p>All parties to the charge should attend the mediation session. If you are representing the employer, you should be familiar with the facts of the charge and have the authority to settle the charge on behalf of the employer. Although you don't have to bring an attorney with you to the mediation, either party may choose to do so. The mediator will decide what role the attorney will play during the mediation.</p> </div> </div> </div> </div> </div> </section> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <div class="block block-layout-builder block-extra-field-blocknodepagecontent-moderation-control"> </div> <div class="block block-layout-builder block-extra-field-blocknodepagelinks"> </div> </div> </div> </article> </article> </div> </div> </section> </div> </div> </main> <footer class="usa-footer usa-footer--medium" role="contentinfo"> <div class="grid-container usa-footer__return-to-top"> <a href="#">Return to top</a> </div> <div class="usa-footer__primary-section"> <div class="grid-container"> <div class="grid-row grid-gap "> <div class="usa-footer__logo grid-row mobile-lg:grid-col-6 desktop:grid-col-8 mobile-lg:grid-gap-2"> <div class="grid-row grid-col-12 mobile-lg:grid-gap-2"> <div class="mobile-lg:grid-col-auto"> <div class="usa-footer__logo-img-wrapper"> <img 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