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17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m15.5752 19.0792a4.2055 4.2055 0 0 0 -2.01 3.5376 4.0931 4.0931 0 0 0 2.4908 3.7542 9.7779 9.7779 0 0 1 -1.2755 2.6351c-.7941 1.1431-1.6244 2.2862-2.8878 2.2862s-1.5883-.734-3.0443-.734c-1.42 0-1.9252.7581-3.08.7581s-1.9611-1.0589-2.8876-2.3584a11.3987 11.3987 0 0 1 -1.9373-6.1487c0-3.61 2.3464-5.523 4.6566-5.523 1.2274 0 2.25.8062 3.02.8062.734 0 1.8771-.8543 3.2729-.8543a4.3778 4.3778 0 0 1 3.6822 1.841zm-6.8586-2.0456a1.3865 1.3865 0 0 1 -.2527-.024 1.6557 1.6557 0 0 1 -.0361-.337 4.0341 4.0341 0 0 1 1.0228-2.5148 4.1571 4.1571 0 0 1 2.7314-1.4078 1.7815 1.7815 0 0 1 .0361.373 4.1487 4.1487 0 0 1 -.9867 2.587 3.6039 3.6039 0 0 1 -2.5148 1.3236z"></path></svg></span><span class="globalnav-link-text">Apple</span></a></li><li data-topnav-flyout-item="menu" data-topnav-flyout-label="Menu" role="none" class="globalnav-item globalnav-menu"><div data-topnav-flyout="menu" class="globalnav-flyout"><div class="globalnav-menu-list"><div data-analytics-element-engagement="globalnav hover - store" class=" globalnav-item globalnav-item-store globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/it/shop/goto/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="true" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 1.289-2.848 3.276 0 1.998 1.096 3.263 2.848 3.263 1.383 0 2.367-.668 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1.043 1.629 1.342l.885.234c1.752.439 2.455 1.119 2.455 2.361 0 1.553-1.225 2.543-3.158 2.543-1.793 0-3.03-.949-3.141-2.408z"></path></svg></span><span class="globalnav-link-text">Store</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - mac" class=" globalnav-item globalnav-item-mac globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/it/mac/" data-globalnav-item-name="mac" data-topnav-flyout-trigger-compact="true" data-analytics-title="mac" data-analytics-element-engagement="hover - mac" aria-label="Mac" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-mac"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"><path d="m8.1558 25.9987v-6.457h-.0703l-2.666 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data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/it/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 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class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/it/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 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entertainment" class=" globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/it/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="Intrattenimento" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 86 44" width="86" xmlns="http://www.w3.org/2000/svg"><path d="m1.078 17.5449h1.0547v8.4551h-1.0547zm2.9619 2.1387h1.0195v.9492h.0938c.3164-.668.9082-1.0605 1.8398-1.0605 1.418 0 2.209.8379 2.209 2.3379v4.0898h-1.0195v-3.8438c0-1.1367-.4688-1.6816-1.4766-1.6816s-1.6465.6797-1.6465 1.7871v3.7383h-1.0195zm7.2803 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id="globalnav-menubutton-link-search" href="https://support.apple.com/kb/index?page=search&locale=it_IT" data-topnav-flyout-trigger-regular="true" data-topnav-flyout-trigger-compact="true" aria-label="Cerca su apple.com" data-analytics-title="open - search field" class="globalnav-link globalnav-link-search"><span class="globalnav-image-regular"><svg xmlns="http://www.w3.org/2000/svg" width="15px" height="44px" viewBox="0 0 15 44"> <path d="M14.298,27.202l-3.87-3.87c0.701-0.929,1.122-2.081,1.122-3.332c0-3.06-2.489-5.55-5.55-5.55c-3.06,0-5.55,2.49-5.55,5.55 c0,3.061,2.49,5.55,5.55,5.55c1.251,0,2.403-0.421,3.332-1.122l3.87,3.87c0.151,0.151,0.35,0.228,0.548,0.228 s0.396-0.076,0.548-0.228C14.601,27.995,14.601,27.505,14.298,27.202z M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewBox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Cerca su apple.com" aria-label="Cerca su apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" class="globalnav-searchfield-input" name="q"><input id="globalnav-searchfield-src" type="hidden" name="src" value><input type="hidden" name="type" value><input type="hidden" name="page" value><input type="hidden" name="locale" value><button aria-label="Cancella la ricerca" tabindex="-1" type="button" class="globalnav-searchfield-reset"><span class="globalnav-image-regular"><svg height="14" viewBox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"><path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path></svg></span><span class="globalnav-image-compact"><svg height="16" viewBox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"><path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 8.0541 0 0 1 -8-8zm5.6549 3.2863 2.3373-2.353 2.3451 2.353a.6935.6935 0 0 0 .4627.1961.6662.6662 0 0 0 .6667-.6667.6777.6777 0 0 0 -.1961-.4706l-2.3451-2.3373 2.3529-2.3607a.5943.5943 0 0 0 .1961-.4549.66.66 0 0 0 -.6667-.6589.6142.6142 0 0 0 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AirPods</a> o scopri come <a href="/it-it/102672" class="gb-anchor">pulire gli AirPods</a> o le <a href="/it-it/120410" class="gb-anchor">AirPods Max</a>.</p></div> <ul class="list gb-list undecorated-list"><li class="gb-list_item"><p class="gb-paragraph"><a href="#meshes" class="gb-anchor" link-type="ANCHOR">Pulire le griglie degli AirPods Pro 2</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#body" class="gb-anchor" link-type="ANCHOR">Pulire il corpo degli AirPods Pro</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#ear_tips" class="gb-anchor" link-type="ANCHOR">Pulire i copriauricolari degli AirPods Pro</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#charging_case" class="gb-anchor" link-type="ANCHOR">Pulire la custodia di ricarica degli AirPods Pro</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#tips" class="gb-anchor" link-type="ANCHOR">Suggerimenti per evitare le irritazioni cutanee</a></p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="#help" class="gb-anchor" link-type="ANCHOR">Se hai bisogno di ulteriore assistenza</a></p></li></ul> <h2 class="gb-header"><span id="meshes">Pulire le griglie degli AirPods Pro 2</span></h2> <h3 class="gb-header">Requisiti</h3> <p class="gb-paragraph"><a href="https://www.apple.com/it/shop/goto/product/HRVM2" class="gb-anchor">Kit di pulizia Belkin per AirPods</a> o:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Acqua micellare che include PEG-6 Gliceridi caprilici/caprici, ad esempio Bioderma o Neutrogena</p></li><li class="gb-list_item"><p class="gb-paragraph">Acqua distillata</p></li><li class="gb-list_item"><p class="gb-paragraph">Uno spazzolino da denti per bambini con setole morbide</p></li><li class="gb-list_item"><p class="gb-paragraph">Due tazze piccole</p></li><li class="gb-list_item"><p class="gb-paragraph">Un tovagliolo di carta</p></li></ul> <h3 class="gb-header">Dove pulire</h3> <p class="gb-paragraph">Per rimuovere un copriauricolare, tira con decisione con le dita afferrando il copriauricolare alla base, nel punto in cui si inserisce nell'AirPod.</p> <img class="gb-image" alt="Puoi pulire le griglie cerchiate di un AirPod Pro (2a generazione). " src="https://cdsassets.apple.com/live/7WUAS350/images/airpods/airpods-pro-which-meshes-to-clean.png" height="630" width="1400" style="max-width: min(100%,600px);"/> <p class="gb-paragraph">Puoi pulire le griglie cerchiate degli AirPods Pro 2. Evita di pulire altre aree. </p> <h3 class="gb-header">Come pulire le griglie degli AirPods</h3> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Aggiungi una piccola quantità di acqua micellare in una tazza. </p></li><li class="gb-list_item"><p class="gb-paragraph">Immergi lo spazzolino nella tazza contenente acqua micellare finché le setole non sono completamente imbevute.</p></li><li class="gb-list_item"><p class="gb-paragraph">Tieni l'AirPod con la griglia rivolta verso l'alto.</p></li><li class="gb-list_item"><p class="gb-paragraph">Spazzola la griglia con movimenti circolari per circa 15 secondi.</p></li><li class="gb-list_item"><p class="gb-paragraph">Gira l'AirPod e tamponalo con un tovagliolo di carta. Assicurati di toccare la griglia con il tovagliolo di carta.</p></li><li class="gb-list_item"><p class="gb-paragraph">Ripeti i passaggi da 2 a 5 per altre due volte (tre volte in totale) per ogni griglia che desideri pulire.</p></li><li class="gb-list_item"><p class="gb-paragraph">Per risciacquare l'acqua micellare, sciacqua lo spazzolino con acqua distillata, quindi ripeti i passaggi da 1 a 5 con l'acqua distillata per ogni griglia che hai pulito.</p></li><li class="gb-list_item"><p class="gb-paragraph">Lascia asciugare completamente gli AirPods, per almeno due ore, prima di riporli nella custodia di ricarica o di usarli.</p></li></ol> <h2 class="gb-header"><span id="body">Pulire il corpo degli AirPods Pro</span></h2> <p class="gb-paragraph">Se gli AirPods Pro vengono esposti a sostanze che possono causare macchie o altri danni, ad esempio saponi, shampoo, balsami, lozioni, profumi, solventi, detergenti, acidi o alimenti acidi, repellenti per insetti, creme solari, oli o tinture per capelli:</p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Puliscili con un panno leggermente inumidito con acqua dolce e asciugali con un panno morbido, asciutto e privo di pelucchi.</p></li><li class="gb-list_item"><p class="gb-paragraph">Lasciali asciugare completamente, per almeno due ore, prima di riporli nella custodia di ricarica o tentare di usarli.</p></li></ol> <p class="gb-paragraph">Non usare gli AirPods Pro sotto l'acqua corrente e non usare oggetti appuntiti o materiali abrasivi per pulirli.</p> <h2 class="gb-header"><span id="ear_tips">Pulire i copriauricolari degli AirPods Pro</span></h2> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Se si è accumulata acqua nel copriauricolare, tampona l'AirPod con un panno morbido, asciutto e privo di pelucchi tenendo l'apertura del copriauricolare rivolta verso il basso per rimuoverlo.</p></li><li class="gb-list_item"><p class="gb-paragraph">Rimuovi i copriauricolari dagli AirPods e risciacquali con acqua. Non usare sapone o altri detergenti per la casa.</p></li><li class="gb-list_item"><p class="gb-paragraph">Pulisci i copriauricolari con un panno morbido, asciutto e privo di pelucchi. Assicurati che i copriauricolari siano completamente asciutti prima di rimontarli su ciascun AirPod.</p></li><li class="gb-list_item"><p class="gb-paragraph">Inserisci nuovamente i copriauricolari su ciascun AirPod. I copriauricolari sono di forma ovale. Prima di inserirli assicurati quindi che siano ben allineati.</p></li></ol> <h2 class="gb-header"><span id="charging_case">Pulire la custodia di ricarica degli AirPods Pro</span></h2> <p class="gb-paragraph">Pulisci la custodia di ricarica con un panno morbido, asciutto e privo di pelucchi. Se necessario, puoi inumidire leggermente il panno con alcol isopropilico. Lascia asciugare la custodia di ricarica. Fai attenzione a non fare entrare liquidi nelle porte di ricarica. Ecco altre istruzioni utili:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Rimuovi eventuale sporcizia dalla porta di ricarica con un pennello dalle setole morbide, asciutto e pulito.</p></li><li class="gb-list_item"><p class="gb-paragraph">Non usare materiali abrasivi per pulire la custodia di ricarica.</p></li><li class="gb-list_item"><p class="gb-paragraph">Per evitare di danneggiare i contatti metallici, non inserire nulla nelle porte di ricarica.</p></li></ul> <h2 class="gb-header"><span id="tips">Suggerimenti per prevenire le irritazioni cutanee</span></h2> <p class="gb-paragraph">Ecco come evitare irritazioni cutanee, in particolare in caso di allergie o pelle sensibile:</p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Pulisci e asciuga gli AirPods Pro dopo averli indossati durante un allenamento o quando entrano in contatto con liquidi, ad esempio sudore, sapone, shampoo, trucco, crema solare e lozioni, che possono potenzialmente causare irritazioni cutanee. Pulisci e asciuga il dispositivo se entra in contatto con liquidi, ad esempio sudore, sapone, shampoo, trucco, crema solare e lozioni, che possono potenzialmente causare irritazioni cutanee. Per ottenere il massimo del comfort ed evitare danni a lungo termine al dispositivo, mantieni gli AirPods Pro e la pelle puliti e asciutti.</p></li><li class="gb-list_item"><p class="gb-paragraph">Se hai allergie o sensibilità note a determinate sostanze, <a href="/it-it/101598" class="gb-anchor">controlla i materiali negli AirPods</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Scopri di più sulla <a href="/it-it/105046" class="gb-anchor">resistenza al sudore e all'acqua degli AirPods</a>.</p></li></ul> <h2 class="gb-header"><span id="help">Se hai bisogno di ulteriore assistenza</span></h2> <p class="gb-paragraph">Se la pulizia non risolve il problema, <a href="https://getsupport.apple.com/? caller=kbase&PFC=PFC7000&category_id=SC0334&symptom_id=23222" class="gb-anchor">ottieni assistenza per gli AirPods Pro</a>.</p> <p class="gb-paragraph">Se gli AirPods subiscono danni, puoi <a href="https://getsupport.apple.com/? caller=kbase&PGF=PGF32003&category_id=SC0285" class="gb-anchor">richiedere una sostituzione</a>. Se il tuo problema non è coperto dalla garanzia limitata Apple, da AppleCare+ o dalle leggi per la tutela dei consumatori, potresti essere in grado di sostituire gli AirPods a pagamento.</p> <div id="disclaimer"> <div class="sosumi"><p class="gb-paragraph">Le informazioni su prodotti non fabbricati da Apple, o su siti web indipendenti non controllati o testati da Apple, non implicano alcuna raccomandazione o approvazione. Apple non si assume alcuna responsabilità in merito alla scelta, alle prestazioni o all'utilizzo di prodotti o siti web di terze parti. Apple non esprime alcuna opinione in merito alla precisione o all'affidabilità dei siti web di terze parti. Per ulteriori informazioni <a href="https://support.apple.com/it-it/103190" class="gb-anchor">contatta il fornitore</a>.</p></div> </div> <div class='mod-date'> <span>Data di pubblicazione:</span> <time dateTime=21 ottobre 2024itemprop='datePublished'>21 ottobre 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Utile?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Ha risolto il mio problema'> Sì </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Inutile'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Il limite massimo di caratteri è 250." /> <label id='feedback-label' data-no-label="Grazie per avercelo comunicato." data-yes-label="Ci fa piacere che questo articolo sia stato utile." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="Come possiamo rendere questo articolo più utile? (Facoltativo)" data-yes-placeholder="C'è qualcos'altro che vorresti farci sapere? (Facoltativo)" ></textarea> <div id="char_limit_counter" class="form-textbox-counter-wrapper form-textbox-counter"> <span class="visuallyhidden" id="char-limit-message">Limite di caratteri:</span> <span class="form-counter form-textbox-counter">250</span> </div> <div class="form-textbox-aria-live visuallyhidden" aria-live="polite"></div> </div> </div> </div> <div class='form-message-wrapper'> <span class='form-message'>Il limite massimo di caratteri è 250.</span> </div> <label class='dont-include-label' htmlFor='feedback-note'>Non includere informazioni personali nel commento.</label> <button type='submit' class='button button-secondary' id="submit-feedback" data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='submit'> Invia </button> </div> </form> </div> <div id='rating-done' class="hide"> Grazie per il tuo feedback. </div> <div id='results-helpful' class='show'> </div> </div> </div> <div id="cas" class="casWrapper"> <div class="viewport-content cas row"> <div class="column icon"> <img src="/clientside/images/get-support-icon-person-2-fill.png" alt="" /> </div> <div class="cas-section column section large-6 medium-8 small-12"> <h3 class="cas-heading"> Contatta l'assistenza Apple </h3> <p class="cas-summary"> Serve aiuto? 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