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0-1.612-1.107-2.737-2.707-2.737z"/></svg></span><span class="globalnav-link-text">AirPods</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - tv-home" class=" globalnav-item globalnav-item-tv-home globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/dk/tv-home/" data-globalnav-item-name="tv-home" data-topnav-flyout-trigger-compact="true" data-analytics-title="tv & home" data-analytics-element-engagement="hover - tv & home" aria-label="TV og hjem" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-tv-home"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg xmlns="http://www.w3.org/2000/svg" width="64" height="44" viewBox="0 0 64 44"><path 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class="globalnav-link-text">TV og hjem</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - entertainment" class=" globalnav-item globalnav-item-entertainment globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="/dk/entertainment/" data-globalnav-item-name="entertainment" data-topnav-flyout-trigger-compact="true" data-analytics-title="entertainment" data-analytics-element-engagement="hover - entertainment" aria-label="Underholdning" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-entertainment"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 82 44" width="82" xmlns="http://www.w3.org/2000/svg"><path d="m1.0664 23.0938v-5.5488h1.0547v5.4785c0 1.3008.8438 2.2031 2.3086 2.2031s2.2969-.9023 2.2969-2.2031v-5.4785h1.0547v5.5488c0 1.8398-1.2539 3.1055-3.3516 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xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"/></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="/dk/search" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Søg på apple.com/dk" aria-label="Søg apple.com" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" class="globalnav-searchfield-input"/><input id="globalnav-searchfield-src" type="hidden" name="src" value/><input type="hidden" name="type" value/><input type="hidden" name="page" value/><input type="hidden" name="locale" value/><button 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AppleCare-produkter</span></a> </div> </div> </div> </div> </div> </nav> <label id="ac-ln-curtain" for="ac-ln-menustate"></label> <script type="text/javascript" src="/ac/localnav/9/scripts/ac-localnav.built.js"></script> <main id="main" class="main" role="main" data-page-type="headphones"> <section class="section section-hero" data-analytics-section-engagement="name:hero"> <div class="section-content"> <div class="row lockupBottom"> <div class="column large-12 large-centered small-12"> <figure class="image-hero-icon"></figure> <h1 class="typography-headline-elevated large-10 large-centered small-12">Service og support fra dem, der kender dine hovedtelefoner bedst.</h1> <p class="typography-intro-elevated">Apple laver både hardwaren, styresystemerne og mange af programmerne, og vores eksperter ved, hvordan alting arbejder sammen. Derfor kan de hjælpe med at løse de fleste problemer i en enkelt samtale.</p> <figure class="image-hero-lockup"></figure> </div> </div> </div> </section> <section class="section section-watch-the-film-banner alt-support" data-analytics-section-engagement="name:watch the film banner"> <div class="section-content"> <div class="watch-the-film-centered"> <a id="film-support-headphones" data-analytics-id="film-support-headphones" data-analytics-title="" href="/105/media/dk/support/products/2024/51ea23a6-094c-414a-8085-574136a761e1/films/anthem/support-anthem-tpl-dk-2024_16x9.m3u8" data-films-modal-link role="button" class="thumbnail thumbnail-fullsize"> <figure class="thumbnail-image thumbnail-image-alt"></figure> <span class="thumbnail-scrim"></span> <span class="thumbnail-copy">Se filmen<span class="visuallyhidden"> about AppleCare Airpods</span></span> </a> </div> </div> </section> <section class="section section-applecare" data-analytics-section-engagement="name:applecare+"> <div class="section-content"> <div class="row"> <div class="column large-11 large-centered small-12 small-uncentered"> <h2 class="typography-applecare-headline">Køb AppleCare+ til hovedtelefoner, og få ro i sindet de næste to år.</h2> <p class="typography-intro-elevated">AppleCare+ er en forsikring, der giver op til to års teknisk support fra eksperter<sup><a href="#footnote-1" class="footnote">1</a></sup> og hardwaredækning<sup><a href="#footnote-2" class="footnote">2</a></sup> for AirPods eller Beats-produkter, herunder et ubegrænset antal skadehændelser som følge af uheld. For hver skadehændelse opkræves der et ekstragebyr på 199 kr. Dækningen gælder fra den dag, du køber AppleCare+. Dækningen omfatter ikke tyveri eller mistede enheder.</p> <p class="typography-intro-elevated">Fordelene ved AppleCare+ er et supplement til danske forbrugeres ret i henhold til købeloven. Inden for to år fra levering giver købeloven ret til gratis reparation, udskiftning, prisreduktion eller tilbagebetaling fra forhandleren af varer, der ikke opfylder kravene i salgskontrakten. Klik <a href="/dk/legal/statutory-warranty/">her</a> for at få flere oplysninger.</p> </div> </div> <div class="row badges-container"> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-hardware-coverage-icon"></figure> <span class="badge-caption">2 års Apple-certificeret service- og supportdækning</span> </div> </figure> </div> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-technical-support-icon"></figure> <span class="badge-caption">Først i køen til teknisk support</span> </div> </figure> </div> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-accidental-damage-icon"></figure> <span class="badge-caption">Få dækning af et ubegrænset antal skadehændelser som følge af uheld<sup><a href="#footnote-3" class="footnote">3</a></sup></span> </div> </figure> </div> <div class="column large-3 small-12 badge-container"> <figure class="badge badge-center"> <div class="badge-content"> <figure class="image-battery-coverage-icon"></figure> <span class="badge-caption">Servicedækning af batterier<sup><a href="#footnote-3" class="footnote">3</a></sup></span> </div> </figure> </div> </div> </div> </section> <section class="section section-technical" data-analytics-section-engagement="name:one stop"> <div class="section-content"> <div class="row"> <div class="column large-4 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline">Support samlet ét sted</h2> <div class="column large-5 small-12"> <figure class="icon-support"></figure> <figcaption class="typography-caption">Begræns tiden uden dine hovedtelefoner med Hurtig udskiftningsservice</figcaption> </div> </div> <div class="column large-6 small-12"> <p>AppleCare+ giver service og support fra Apple-eksperter fra ét sted, så de fleste problemer kan løses med et enkelt opkald.</p> <ul> <li>Først i køen til at snakke med Apple-eksperter</li> <li><a href="https://support.apple.com/da-dk/airpods/repair/express-replacement" data-analytics-title="express replacement service" data-analytics-exit-link>Hurtig udskiftningsservice</a>: Vi sender dig en erstatningsenhed, så du ikke behøver at vente på en reparation</li> <li>Lokal Apple-hardwareservice på rejser i Europa</li> </ul> </div> </div> </div> </section> <section class="section section-hardware" data-analytics-section-engagement="name:hardware"> <div class="section-content"> <div class="row"> <div class="column large-4 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline">Ekstra hardwaredækning</h2> <div class="column large-5 small-12"> <figure class="icon-accidental-damage"></figure> <figcaption class="typography-caption">Få dækning af et ubegrænset antal skadehændelser som følge af uheld<sup><a href="#footnote-3" class="footnote">3</a></sup></figcaption> </div> <div class="column large-5 large-offset-1 small-offset-0 small-12"> <figure class="icon-battery-status"></figure> <figcaption class="typography-caption">Få servicedækning af batterier med mindre end 80 % af den oprindelige kapacitet</figcaption> </div> </div> <div class="column large-6 small-12"> <p>Med AppleCare+ er dine hovedtelefoner dækket i forbindelse med reparationer eller udskiftninger. Dækningen gælder for et ubegrænset antal skadehændelser som følge af uheld. Ved hver skadehændelse opkræves et ekstragebyr på 199 kr. Dækningen gælder også batterier med mindre end 80 % af den oprindelige kapacitet. </p> <p>Dækning omfatter følgende:</p> <ul> <li>Dine AirPods eller dit Beats-produkt</li> <li>Batteri<sup><a href="#footnote-3" class="footnote">3</a></sup></li> <li>Medfølgende USB-opladerkabel</li> </ul> </div> </div> </div> </section> <section class="section section-software" data-analytics-section-engagement="name:software"> <div class="section-content"> <div class="row"> <div class="column large-4 large-offset-1 small-12 small-offset-0 heading-column"> <h2 class="typography-headline">Softwaresupport</h2> </div> <div class="column large-6 small-12"> <p>Med AppleCare+ kan Apple-eksperter hjælpe med at løse problemer med dine hovedtelefoner:<sup><a href="#footnote-4" class="footnote">4</a></sup></p> <ul> <li>Brug af Siri</li> <li>Bluetooth-forbindelse</li> </ul> </div> </div> </div> </section> <section class="section section-plans" data-analytics-section-engagement="name:plans"> <div class="section-content" data-pricing-hide-all="airpods-airpods-pro-beats-2y, airpods-max-2y"> <div class="row"> <div class="column large-4 large-offset-1 medium-3 small-12 small-offset-0 section-headline"> <h2 class="typography-headline-reduced">Beskyt dine hovedtelefoner</h2> </div> <div class="column column-plan-group large-6 medium-7 medium-offset-1 small-12 small-offset-0"> <div class="applecare-plan pricing-columns-1 is-first" data-pricing-hide-all="airpods-airpods-pro-beats-2y, airpods-max-2y"> <h2 class="typography-eyebrow">AppleCare+</h2> <p>Du kan købe dækning med en tidsbegrænset aftale.</p> <div class="flex-row column-labels typography-pricing-body-semibold"> <div class="column column-1 column-dynamic-pricing is-last"> <p>To år</p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="airpods-airpods-pro-beats-2y"> <div class="column column-product-group"> <p>AirPods, AirPods Pro, Beats</p> </div> <div class="column column-1 column-dynamic-pricing is-last"> <p> <span data-pricing-product="airpods-airpods-pro-beats-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> <div class="flex-row pricing-row" data-pricing-hide-all="airpods-max-2y"> <div class="column column-product-group"> <p>AirPods Max</p> </div> <div class="column column-1 column-dynamic-pricing is-last"> <p> <span data-pricing-product="airpods-max-2y" data-product-template="${price.display.smart}"></span> </p> </div> </div> </div> </div> </div> </div> </section> <section class="section section-how-to-buy" data-analytics-section-engagement="name:how to buy"> <div class="section-content"> <div class="row noproducts"> <div class="column large-10 large-centered small-12"> <h2 class="typography-headline">Sådan køber du</h2> <div class="copy-section-1"> <ol class="list"> <li>Køb AppleCare+ sammen med dine nye hovedtelefoner.</li> <li>Eller tilkøb aftalen inden for 60 dage efter købet af dine hovedtelefoner:</li> <ul> <li><span class="iphone-device-display-none ipad-device-display-none">På en parret iPad eller iPhone</span><a href="https://coverage.apple.com/ac4V9NF" class="all-device-display-none iphone-device-display-inline ipad-device-display-inline" data-analytics-title="on your paired ipad or iphone" data-analytics-exit-link>På en parret iPad eller iPhone</a> (gå til Indstillinger > Bluetooth > klik på knappen ⓘ ud for dine hovedtelefoner)</li> <li><a href="https://mysupport.apple.com/add-coverage/producttypes" data-analytics-title="online" data-analytics-exit-link>Online</a></li> <li>Ved at ringe på 80 24 96 25 (kræver, at du kan bevise dit køb)</li> </ul> </ol> </div> </div> </div> <div class="row"> <div class="column large-10 large-offset-1 small-offset-0 small-12"> <p class="sub-headline"><strong>AppleCare+ fås til:</strong></p> <div class="column large-4 small-12"> <ul class="links-stacked"> <li>AirPods</li> <li>AirPods Max</li> <li>AirPods Pro</li> <li>Beats Fit Pro</li> <li>Beats Solo3 Wireless</li> </ul> </div> <div class="column large-4 small-12"> <ul class="links-stacked"> <li>Beats Studio Buds</li> <li>Beats Studio Buds +</li> <li>Beats Studio Pro</li> <li>Beats Studio3 Wireless</li> <li>Powerbeats</li> </ul> </div> <div class="column large-4 small-12"> <ul class="links-stacked"> <li>Powerbeats Pro</li> </ul> </div> </div> </div> <div class="row noproducts"> <div class="column large-10 large-centered small-12"> <p class="copy-section-2">Se <a href="/dk/legal/sales-support/applecare/applecareplus/dk/" data-analytics-title="applecare+ terms and conditions">vilkår og betingelser</a> for AppleCare+ for at få alle oplysninger om produktet.</p> </div> </div> </div> </section> <section class="section section-support" data-analytics-section-engagement="name:additional support"> <div class="section-content"> <div class="row heading-row"> <div class="column large-12 small-12"> <h2 class="typography-headline">Yderligere support</h2> </div> </div> <div class="row"> <div class="column large-6 small-12 chat-support"> <figure class="image-chat-support-icon"></figure> <h2 class="headline typography-support-headline">Få support over telefonen, bestil en reparation og meget mere.</h2> <p>Find nummeret til Apple-support <a href="https://support.apple.com/da-dk/HT201232" data-analytics-title="find your apple support number here" data-analytics-exit-link>her</a></p> <a href="https://getsupport.apple.com/" data-analytics-title="contact apple support" data-analytics-exit-link class="icon-wrapper"><span class="icon-copy">Kontakt Apple-support</span><span class="icon icon-after more"></span></a> </div> <div class="column large-6 small-12 support-app"> <figure class="image-support-app-icon"></figure> <h2 class="headline typography-support-headline">Få support til alle dine Apple-<br />enheder i én app.</h2> <a href="https://apps.apple.com/dk/app/apple-support/id1130498044" data-analytics-title="get the apple support app" class="icon-wrapper" data-analytics-exit-link><span class="icon-copy">Hent Apple Support-appen</span><span class="icon icon-after more"></span></a> </div> </div> </div> </section> </main>  <footer id="ac-globalfooter" class="no-js" lang="da-DK" dir="ltr" data-analytics-region="global footer" role="contentinfo" aria-labelledby="ac-gf-label"> <div class="ac-gf-content"> <h2 class="ac-gf-label" id="ac-gf-label">Apple-bundtekst</h2> <section class="ac-gf-sosumi" data-nosnippet aria-label="Fodnoter"> <ol> <li id="footnote-1">Evt. mod betaling af lokal telefontakst. Telefonnumre og åbningstider kan variere, og der kan forekomme ændringer.</li> <li id="footnote-2">Din hardwaredækning fra AppleCare+ starter den dag, hvor du køber AppleCare+. Det betyder, at hvis du tilkøber AppleCare+ inden for 60 dage efter købet af dine hovedtelefoner, vil du kun modtage hardwaredækning fra AppleCare+ fra denne dato. Din dækning af teknisk support starter ved udløb af de 90 dages gratis teknisk support, der starter, når du køber dine hovedtelefoner. Begge typer dækning slutter 24 måneder efter den dag, hvor du køber AppleCare+.</li> <li id="footnote-3">Dækningen gælder kun for de købte AirPods eller Beats-produkter og originalt, medfølgende tilbehør og dækker (i) batterier med mindre end 80 % af den oprindelige kapacitet og (ii) et ubegrænset antal skadehændelser som følge af uheld. Der opkræves et ekstragebyr på 199 kr. for hver hændelse. Erstatningsudstyr leveret af Apple som en del af reparations- eller udskiftningsservicen kan indeholde nye eller brugte originale Apple-reservedele, som er blevet testet og opfylder Apples funktionskrav. Se alle betingelserne på <a href="/dk/legal/sales-support/applecare/applecareplus/dk/">apple.com/dk/legal/sales-support/applecare/applecareplus/dk</a> </li> <li id="footnote-4">Dækning af teknisk support giver adgang til teknisk rådgivning, som en kunde ellers muligvis ville blive opkrævet et gebyr for. </li> </ol> <ul> <li>Fordelene ved AppleCare+ er et supplement til de rettigheder, danske forbrugere har i henhold til købeloven. Klik <a href="/dk/legal/statutory-warranty/">her</a> for at se flere oplysninger. Køb af AppleCare+ er ikke en forudsætning for at købe hovedtelefoner.</li> <li>AppleCare+ produkter tilbydes af Apple Distribution International Limited ("ADI"), med registreret hovedsæde i Cork og dets registerede adressekontor på Hollyhill Industrial Estate, Hollyhill Cork, Republikken Irland. ADI er registreret hos Virksomhedsregistreringskontoret under register nummer 470672 og er reguleret af Central Bank of Ireland som forsikringsformidler, med tilladelse til at tilbyde sine tjenester i Danmark under Fri Udveksling af Tjenesteydelser regimet. For mere information besøg venligst <a href="http://registers.centralbank.ie">http://registers.centralbank.ie</a>. ADI er berettiget til at modtage forsikringspræmier på vegne af AIG Europe S.A.</li> <li>AIG Europe S.A. er et forsikringsselskab med R.C.S. Luxemborg nummer B 218806. AIG Europe S.A. har hovedkontor på adressen D Avenue John F. Kennedy, L-1855, Luxemborg, <a href="https://www.aig.lu/">http://www.aig.lu</a>. AIG Europe S.A. er meddelt tilladelse af Luxemborg Ministère des Finances og underlagt tilsyn af Commissariat aux Assurances 7, boulevard Joseph II, L-1840 Luxemborg, GD de Luxemborg, telefonnummer: (+352) 22 69 11 - 1, <a href="mailto:caa@caa.lu">caa@caa.lu</a>, <a href="https://www.caa.lu/">http://www.caa.lu</a>.</li> <li>AIG Europe, dansk filial af AIG Europe S.A., Luxemborg, har registreret adresse Osvald Helmuths Vej 4, 2000 Frederiksberg, CVR-nr. 39475723, og er underlagt tilsyn af Finanstilsynet. Finanstilsynets kontaktdetaljer er Århusgade 110, 2100 København Ø, telefonnummer (+45) 33558282, <a href="https://www.finanstilsynet.dk">www.finanstilsynet.dk</a>.</li> </ul> </section> <nav class="ac-gf-breadcrumbs" aria-label="Brødkrummer" role="navigation"> <a href="/dk/" class="home ac-gf-breadcrumbs-home"> <span class="ac-gf-breadcrumbs-home-icon" aria-hidden="true"></span> <span class="ac-gf-breadcrumbs-home-label">Apple</span> <span class="ac-gf-breadcrumbs-home-chevron"></span> <span class="ac-gf-breadcrumbs-home-mask"></span> </a> <div class="ac-gf-breadcrumbs-path"> <ol class="ac-gf-breadcrumbs-list" vocab="http://schema.org/" typeof="BreadcrumbList"> <li class="ac-gf-breadcrumbs-item" property="itemListElement" typeof="ListItem"> <a class="ac-gf-breadcrumbs-link" href="/dk/support/" property="item" typeof="WebPage"><span property="name">Support</span></a> <meta property="position" content="1" /> </li> <li class="ac-gf-breadcrumbs-item" property="itemListElement" 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