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mehr" itemprop="item"><span itemprop="name">Inkasso, Bonitätsprüfung & mehr</span></a><meta itemprop="position" content="1"></li><li property="itemListElement" itemscope itemtype="https://schema.org/ListItem" itemprop="itemListElement"><a href="/duesseldorf/aktuelles-wissen/praxisratgeber" title="Aktuelles & Wissen" itemprop="item"><span itemprop="name">Aktuelles & Wissen</span></a><meta itemprop="position" content="2"></li><li property="itemListElement" itemscope itemtype="https://schema.org/ListItem" itemprop="itemListElement"><a href="/duesseldorf/aktuelles-wissen/praxisratgeber" title="Praxisratgeber" itemprop="item"><span itemprop="name">Praxisratgeber</span></a><meta itemprop="position" content="3"></li><li class="current-item">Inkassoverfahren</li></ul></div></div></div></div><div id="c107437" class="cid107437 frame-padding-before25 frame-padding-after25" ><div class=" intro frame-padding-before25 frame-padding-after25 frame-space-before-25 frame-layout-bg-white"><div class="container alt-area"><div class="bg-wrapper"><div class="bg-stretch b-lazy" data-src-mobile="/fileadmin/user_upload/central_files/img/inbound/Inkassoverfahren_950x503_2.jpg" data-src-tablet="/fileadmin/user_upload/central_files/img/inbound/Inkassoverfahren_950x503_2.jpg" data-src="/fileadmin/user_upload/central_files/img/inbound/Inkassoverfahren_950x503_2.jpg" ></div></div><div class="intro-content"><div class="over-title"><span class="h1 marker"><h1 class=""><span class=""><span>Inkassoverfahren: </span></span><span class=""><span> Wie es funktioniert</span></span></h1></span></div><div class="content"><p>Werden Rechnungen nicht bezahlt, bleibt der Gläubiger auf seinem Geld sitzen – oder er setzt auf Inkasso. Hier erklären wir alles rund um das Inkassoverfahren und beantworten die wichtigsten Fragen.</p><div class="btn-wrapper"><a href="#c107439" class="link icon-right" title="Mehr erfahren"> Mehr erfahren <span class="far fa-long-arrow-right"></span></a></div></div></div></div></div></div><div id="c107439" class="cid107439 frame-padding-before25 frame-padding-after25" ><div id="c107427" class="cid107427" ><div class="container blocks-area"><div class="row"><div class="col-12 col-lg-8"><div id="c107423" class="cid107423 frame-padding-before25 frame-space-after-25" ><div class="ce-textpic ce-center ce-above"><h2 class=" default"> Bedeutung und Zweck eines Inkassoverfahrens </h2><div class="ce-bodytext"><p class="MsoCommentText"><span style="color:#3c3c3c">Laut <a href="https://www.creditreform.de/aktuelles-wissen/pressemeldungen-fachbeitraege/news-details/show/creditreform-zahlungsindikator-deutschland-sommer-2024" target="_blank">Creditreform Zahlungsindikator Deutschland Sommer 2024</a> entlasten </span>Lieferanten und Kreditgeber i<span style="color:#3c3c3c">hre Schuldner zwar durch längere Zahlungsziele, insgesamt blieben die <strong>Forderungen im Schnitt über 40 Tage offen</strong>. "</span>Jeder zusätzliche Tag, die eine Rechnung verspätet bezahlt wird, belastet die <strong>Liquidität</strong> des Lieferanten“, kommentiert Patrik-Ludwig Hantzsch, Leiter der Creditreform Wirtschaftsforschung, die aktuellen Daten.<span style="color:#3c3c3c"> Auch wenn der Wert einer zu spät bezahlten Rechnung sich deutlich verringert habe, bleibe das <strong>Volumen der Außenstände weiterhin auf einem hohen Niveau</strong>. Um die offenen Forderungen zu verringern, ist die Übergabe an einen Inkassodienstleister für viele Unternehmen die Lösung.</span></p></div></div></div><div id="c107451" class="cid107451 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-gallery " data-ce-columns="1" data-ce-images="1"><div class="ce-outer"><div class="ce-inner"><div class="ce-row"><div class="ce-column"><figure class="image"><a href="/fileadmin/user_upload/central_files/News/News_Wirtschaftsforschung/2024/Zahlungsindikator/3._Rechnungswert_SO-24.jpg" data-fancybox="f-107451" data-type="image" ><picture class="lazyload loading"><source media="(max-width:768px)" data-srcset="/fileadmin/user_upload/central_files/News/News_Wirtschaftsforschung/2024/Zahlungsindikator/3._Rechnungswert_SO-24.jpg"/><source media="(min-width: 769px) and (max-width: 1199px)" data-srcset="/fileadmin/user_upload/central_files/News/News_Wirtschaftsforschung/2024/Zahlungsindikator/3._Rechnungswert_SO-24.jpg"/><source media="(min-width: 1200px)" data-srcset="/fileadmin/user_upload/central_files/News/News_Wirtschaftsforschung/2024/Zahlungsindikator/3._Rechnungswert_SO-24.jpg"/><img 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" width="412" height="349" data-src="/fileadmin/user_upload/central_files/News/News_Wirtschaftsforschung/2024/Zahlungsindikator/3._Rechnungswert_SO-24.jpg" alt="Creditreform Zahlungsindikator Sommer 2024: Rechnungsvolumen" class="image-embed-item image-embed-item b-lazy" loading="lazy"/></picture></a></figure></div></div></div></div></div></div></div></div><div class="col-12 col-lg-4"><div id="c107425" class="cid107425 frame-padding-before25" ><div class="ce-textpic ce-center ce-above"><h3 class=" default"> Artikelinhalt </h3><div class="ce-bodytext"><ol><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107439">Bedeutung und Zweck des Inkassoverfahrens</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107455">Inkassoverfahren: Warum es sich lohnen kann</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107455">Ziel eines Inkassoverfahrens</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107561">Download: Whitepaper Inkasso</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107441">Gesetzliche Regelungen, Bestimmungen & Voraussetzungen</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107471">Was unterscheidet gerichtliche und außergerichtliche Inkassoverfahren und wie leiten Sie sie ein?</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107463">So läuft ein Inkassoverfahren ab</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107475">Rolle und Aufgaben des Inkassobüros</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107475">Schritte und Maßnahmen, im Rahmen eines Inkassoverfahrens</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107481">Kosten & Gebühren im Inkassoverfahren</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><a href="#c107487">Keine Scheu vor dem Inkassoverfahren</a></span></li><li style="list-style-position: outside; margin-left: 14px;"><span style="color:#3c3c3c"><span style="color:#374151"><a href="#c107493">FAQ rund um das Inkassoverfahren</a></span></span></li></ol></div></div></div></div></div></div></div></div><div id="c107455" class="cid107455 frame-padding-before25 frame-padding-after25" ><div id="c107457" class="cid107457 frame-padding-after25 frame-space-before-50 frame-space-after-50" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c107453" class="cid107453 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><h2 class=" default"> Inkassoverfahren: Warum es sich lohnen kann </h2><div class="ce-bodytext"><p><span style="color:#3c3c3c">Einige Unternehmen scheuen sich allerdings auch, Inkasso zu nutzen – etwa aus Sorge davor, gute Kunden zu verärgern oder aus <strong>Unwissenheit</strong> darüber, welche Voraussetzungen  überhaupt erfüllt sein müssen. Doch offene Forderungen sollten sie nicht als kleineres Übel abtun. Der <a href="/duesseldorf/loesungen/inkasso-aussenstaende/inkasso/forderungsausfallrechner" target="_blank">Forderungsausfallrechner</a> von Creditreform macht deutlich, <strong>wie teuer Außenstände wirklich sind</strong> und warum es sich schnell lohnen kann, ein Inkassobüro zu beauftragen. Im Schnitt war eine überfällige Rechnung im ersten Halbjahr 2024 2.072 Euro wert. </span></p></div></div></div><div id="c107433" class="cid107433 frame-padding-before25 frame-space-before-50" ><div class="ce-textpic ce-center ce-above"><h3 class=" default"> Ziel eines Inkassoverfahrens </h3><div class="ce-bodytext"><p><span style="color:#3c3c3c">Inkassoverfahren sind ein wichtiges Instrument des Forderungsmanagements. Der Name leitet sich aus dem italienischen Verb „incassare“, auf Deutsch einkassieren, ab. Sobald Kunden oder Geschäftspartner ihre offenen Rechnungen <strong>trotz mehrfacher Mahnung</strong> nicht bezahlen, haben Gläubiger die Möglichkeit, Inkasso zu nutzen. Dann beauftragen sie in der Regel spezialisierte Dienstleister wie <a href="/duesseldorf/loesungen/inkasso-aussenstaende" target="_blank">Creditreform</a> damit, ihre <strong>Forderung zu realisieren</strong>. </span></p><p class="MsoCommentText"><span style="color:#3c3c3c">Das <strong>Ziel eines Inkassoverfahrens</strong> ist es, die ausstehenden Zahlungen ohne rechtliche Schritte einzutreiben und den Gläubiger vor finanziellen <strong>Verlusten zu schützen</strong>. Das gelingt. Laut Zahlen des <a href="https://www.inkasso.de/" target="_blank" rel="noreferrer">Bundesverbands Deutscher Inkasso-Unternehmen (BDIU)</a>  werden jährlich rund 20 Millionen Forderungen an dessen Mitgliedsunternehmen übergeben und sechs Milliarden Euro an offenen Forderungen realisiert.</span></p></div></div></div></div></div></div></div></div><div id="c107561" class="cid107561 frame-padding-before25 frame-padding-after25" ><div id="c107571" class="cid107571 frame-layout-bg-white frame-padding-before25 frame-padding-after-25 frame-space-before25 frame-space-after-50" ><div class="container blocks-area"><div class="row"><div class="col-sm-6 col-xs-12"><div id="c107567" class="cid107567 frame-padding-before40" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><div class="h2"><p>Premium Artikelinhalt lesen:</p></div><ul class="check-list"><li><span style="color:#4c4c4c">Whitepaper „Inkasso": Mit vielen Praxistipps & konkreten Handlungsempfehlungen für Ihr Forderungsmanagement</span></li><li><span style="color:#4c4c4c">Experteninterview & Wissenswertes zum Umgang mit säumigen Zahlern</span></li><li><span style="color:#4c4c4c">Exklusives Whitepaper direkt hier downloaden</span></li></ul></div></div></div></div><div class="col-sm-6 col-xs-12"><div id="c107569" class="cid107569" ><div class="ce-textpic ce-center ce-above"><div class="ce-gallery " data-ce-columns="1" data-ce-images="1"><div class="ce-outer"><div class="ce-inner"><div class="ce-row"><div class="ce-column"><figure class="image"><picture class="lazyload loading"><source media="(max-width:768px)" data-srcset="/fileadmin/user_upload/central_files/img/inbound/Vorschaubilder/open-v1.png"/><source media="(min-width: 769px) and (max-width: 1199px)" data-srcset="/fileadmin/user_upload/central_files/img/inbound/Vorschaubilder/open-v1.png"/><source media="(min-width: 1200px)" data-srcset="/fileadmin/user_upload/central_files/img/inbound/Vorschaubilder/open-v1.png"/><img 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" 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PUJdrFm8RQoE0QybfSh7TWJDfeckoGrTvZYO/i9pKIAbgLwPKwjFWCS9SQAD8O0XFcArep3WbBJeGN0DiZ+FMCEMgcqJxctzlDoXylppcm3AAkmhu5oNs76KqRhxpbwATdoOW5eGcRqvwaZkJzNTfoHMSYGW9U2AeBT6ZOTuzru2hAydK9KMd/KIPK+L/VSAM8AyEzFc2qFGEzL9QjMBb9l0+LwubUI6wIZKvWuD2qvhA1xkZUD98pk9rgS+5WBBE+OLLDjDwMyAKTIYj3zaTO+adBRG2ejk1ycYmXbNomsK3BIf5tXkdCjBreWVPuiF0yLkmpSAYATwDQAfwCsrTy48vwCVEUZvmnQm3Pt9E8q3UNcixDnYtQXAa3/5iYdn9Ynv/+75cR6aF0TRvdyYnJXpy1s8EutLNEoEcR9Cvnrt/XJXWsuysfQvJRVf5QA3AqgZ6o6OAiCAOYCSB5rQ/vj5l4ujCm2Y8dlcz/3KvTf1FzjWQKDI7tJExNrLl+DDHUvnSyfCkd+UIcdYQMqJadUxtgCjYuCY2/VhEcms0/Ps13TqPFYpo1ikdVVgvdOg30BLMDR7/7aiySA+wD8H1peusUuiLPm16E6xmCXSOGWJmNOjIkhVrXtkMiGHl55vCFQfXquihdGZFtvsYbn21BZEUdY5+N0C0mlEIQybfSfa+q12O6IYT2p9sUYpI9UAPACgH8jRaQCgI8m5OPbSYVYX52s8SrkX5KF8USNi571CT58W7OB6Xuylywn1rKaBM7s7fHEmBhvlb0lAJwyfeeiTs5Vp+WouL5HSovNKACGHcV1zQDWA/gEwBoAu2A6SI+ERTDXVnEAKY0t3rQyhAHFNnTxyO/bJbLSqnaZgBoz+IR/DPVJ5yysxx2fNUC2cuBTVwTxQUUCdon00ph1i3aZIJipkhdmbY/qeQ4Jjw7yWTns/ZEB0xnaHqwE8BBMYsUAqDA98n0AjN/z0+Ug130L4Ncwwz8px3NnZAODlwE3dmksdMvTE4wNtypBNsEw/B8bIyUM2F1gl6y1WI+dloUafxIRnY9kApYVGXfIZNHQPNvnJ/sUjC60XBixPzxAu7KwGwE8AGAJgABMYjUC2A7gPZje+gkwHay7W10XAHAvTE+8iTQoISb9uQ9+lqOixCXNt0nkc6vaNYTo3KjxgRURA5wIa4k1cZkfE/t67HEmRlqVoiQTxD0KnflueVwrjxp4cmjKd/8K0K78vQaYgWYTN5TtTxAB4DsAvwdwEUxvewimz2ruPtelAW+fnYsH+2fg8x2xkFsmb1BizQ6RCagxJs6MXlOCDJVaNxXe9VkD5lbEURNlJTqHZYmnKiXrSpzSikKHhD6ZCl62quFDw9jz01YUABiBFmvUsrNsTZS9u82vANwCoD/MaTNli/XD4b3dcZxUYodEML9JE3ckhehqRbsaE4OHvF+XyYEGyyzW3wb7UBllaNZFP0MIS3Qr5qKdvP/ZN+GGiV0ceHmkhaqFQyMCM1jcVjgA/BkmYTK+/+sL5Xt/9iVODOaazJTRpJlUAPDKmdkYlGvDzLNydtglssSqdnWB7vUJ3q02xqyzWJctDSC2MQz7Kd6BVikXZUr8XpUusnV2Ym55WzZYlqAJpuqgXzuuKQHwBICJAF4EsBimw9PEwaxYByOYZBjxfh33KHRexMC1VjiyGReZMYP388f5F5ZZrIoYw4RzcuxJLk6xys1go1jf3SN/18ktYWhu2qr7JGFalPZCBTAWwEswA8u/grm73OuEbrFgxwEyVYoyt4xsO/1coWSbFW0KgCYZ+vMbSq1bvEc1gYoIy2UcPY69NfNt2CWybNGGcHRMkQOPD0lHyO57zAeOOqZmAzAcwN9heu+fgLkGc3z/ieOAYDNH5aDAKeG5EVm1NorVVrQpAOhC9Bk1z++xhFhXfRyEP8HRpPFSQwhLUmIkgrBTJqtyi2woj1iq9jg09k5Vm2Du3o4FBKZs+Zcw3Q6zAEwBsLceUgcTbMYZPpz+bh23S2QlJbBkI29wdKpL8AJLiMU4EEoyaBzdOKypwS5TUu5R6He5dgn5jrQf4iUA/BPAhxa15wNwIUxpzHswA9x7w10dRLBHNkRQ6pLglMk6iSBgRZtMiJyYwTtbQixVBvSgBo2LrsKirBCF4JsRBbZgN2/KPe2HQg2AOwBssLBNFcBQmKR9H8D1QKs6q2km15NDs5DroMixS+UyITuPvUVAAE6dobslxAomOJrv6EaYEJ2tWLgTAKpENvx7ZYP+/poGK4Z4NKAwVZ7OFLU9EGbg+RUAe/XoaSZXd4+CPw/0NSkUm61ojwsocS6sIRYAXLk04DCENYoASqCrlGx25am4ZXQaSwwdXJLcLYU9qjC98W/A1NXvP46U44x8FWPequYyId9aoaESAJgQ1kyF3zXp+K5JdzAOSzyYBIhIFLtcCkEomaYSr/u+zEkwQy7p2op2B/A0zLSyg40nZdgWNuDJVKBQbLNKEy8ESi0hFiUEEiFeAmsCzxIhDW6Z+LNtFG+Otr6o7BHQFcCDSB+pWlAA04OfSgt5AP5xehbcCoFdIlXkUEm17YTBkWkJsRqTHA1J7jCEsER6QAhCCiXNEumQEqlXo31e9+0AvoY1kuJ+AG5I9w07ZAqVkpBESHtCWYcEJci2hFguGfAoxENgTbEPmaCh0CElvGpKcj0Oh3yYYZm2gMFUfk6A6XG/AsBrMHeTx4ILAZgl89I0HUoEEKZQsdmK9gwBlyWxQo0DEhEuEKhWiDAMgRAB9Lp4SktsHgx90HaR32cwdeot57G9DdOF0BvmGu0SmJk+7TW7Xfa0kfICtt936JbBhNCq4yxmhZtU40KyxCTEDIGYAcUqH5ZdItp9/by8m8dSgeuhsW8ShauNV32GvaRqgQ5TGvN7mJbsN9g/jf7IcCHN66wmnaNB43GNocmqNi0hVrPO0aAxyoQ1WT8ESJxZZBM59rRPhUeu2roXmWhtjQ5ULpQD+F+YU+vido7DMvVtW7A+pGN7mBkCwrLUM0venCHMH6tUDQJIEnK/yFDSvnhvq7UCzGoze1OoWnRXBypIvwZwJ1qrTI+MtMawOrkk9M9SYZeIZb4dS4hFYG2CIgFkIf6EGEv7yX56Oz5bCtP3NBYtz/HQ4r4tMAnWVqRNfAYA9UmOnREDOrfuNVpCLK9CkalSIVmknwaBwx9jtCGZdmK1d0d3KoDXYSaanorWlmbfHZ2M1rKZw8OAOY2mDVnm7psaQli2qLWEWE6ZwCkTw6rU7SQT6r1rm8nW5jTJZfbia5jS4fYgG6Y05gOYsb+xaC1RNjECwGltbK8O1ga+j4ieGTJ6emWHXSIZx96aCWuIJQEOicSIVdm1Ap66OJM96Vpj7Z22voSpxToaFAGYCmA2gHdgKkj7A7gKpkVra7jrE5hO17ShMspQHWMqF+1aYx4SMiHWmL6oIUAImrlAHLDkuN2cugSzG9y6XUobUQ9Ts94fOOp8ADeAUQDOhJnm5UbbK8g07unf/IKmSSMfNQQo4BLCGi2dSpGwxmIpFC6ZJCRCLLFYTMCnMW7Jt+co8DqAORa0Q7C3Pmlb8QLMOqVpRUwXiDORyYWwZCrkAkFLiGWTCGwSaSb7F2092oFBZDfpIqc+wXH1x8Fjb7At2GsdmmCmvbfX93SseAfAo2jJaUyTtXpwbSOSXIAJFPD2uVsOCYmiyRJiFToo8hw0RiksUeVxAa8QKEswAZV2SCB6F0w91n8Aa7Tgh4Gxp5//QosnP41pYu9VxBEKG9C46MYtqmVGgEpLiOVRKAbn2uLk2AOwAAAhYIsz0aMhbCDK0njk9r4vdBeAGwH8Dhbd1yGwGKYGvuJYGzoa9MtUIG7pBMZhWZ1YmZJyS4glADw6q4rZKdllhX3hAHQu+vl/UUaUdFusfcnVCFMjNQnATFgU/d8PA2B68TsEOyIMZy/wu3QhelnhK6IETCXYagmx+vsI0NMNSrCDWOTL0jn6Tpjnz9wUao8z3CLsG5YRAD6FqZO6DMCbgDVT/h7kw1xbnZ7u2/z1542ojTFURFiRwa0JfFMgbpPINkuI9Va5jlynBLtEtlOyp4DYMcLgomtI4138CYY7Pu2ghIp9rVcCwEIA18LUqT8Fc7q0AmUA7kFqEjcOib9vakJNjCFiiL6GsKb6IiWk0SaRnZYQa0oXF7JsFC6F7pYIafuJ1IcBE8iKGXxQZZOOvw/xWdHk0eHAoHICwHKY3vZxAO6C6dSMHGNP56DFaqVJ4De+2IHYy1VIMDHMsnobBJXZNlptCbEe7O9Ftp2iwEFrZWrNt5gDJMbEqBv7epXR8/3H3uCx4kDlAocZXP47TAs2CaYVO9r8PA/McFBacOuqEGriHKff2TkzycRwq6KyMiWbp/X2NFoWdMxQKeaP7RfxzVi7gUCcacVANYYhy2oSnZjAtolLApgzJs2JFYeyHC3k2vv/Rpi7uyUwFahTYK7JOrezx/4wp8P2xivbDY0DFREDdon01bnobUWbFGYhl+sW1zPLlHS9MxRg+udQJbKWWOT70YUoDWt85I4GHXM+qrVqqG3DvqTqgdYiwNZliQ6s3rcV5sEDl8IsctselMC0XClHZ4+EundqEdbFeEPAEo87JQjbZbI+1ytbV20mkORmHQAJX0rUmjoAXECKGuKiSd1c9rNHpLT89uHQBWb87gWYGnYTrYl3cIHfFzBzE9uzmXHBIu/34XDjihBm74xj4JUleQkLq1vLlJRnKPS7PIeFxW1fHpmNIqeEUre0SyXEknRtAEhwMXx9UDt1U6OGUfPSUFx43wIdmQD+ArMs0TiYFWMuQkuAurWwrwUHCvza4/uScPTB7zbjuS8asLFBQ3WMjUpyYdnhUzaKL6f18tT3yVStLW47KFfF8vn+ZptEVlrl1jQ4shs0fmnNlGKSY0+rYtcG4H6YU1oLfgazsNrjaG29gIOTzEx+bc/UpiEFR560xo0rQhjSzYUxxXZHs86nWFWOmxJwm0Q+vm1FkO1s1q0lVjDJ4RuSCadMlknEmgWoABAzxMSTZ9ectDagIaU7xH1JcSPMUtr7f0d82CvsewzmYQO+g7TWB8DdaJ9vqgHtq3/abiyrTWBLk4FvGvTTk0yMtqpdmZBaj0I/7eyVMbrIbi2x8uwSOntk5Nml9Qq1bjrUuOgSSPArdt77DUrdEiYvtWQJty/2JdWFMFO4DpeA2wUmceZir3r0NzD9Wv+CKb0Z1c5R7EAKiXXnZyGUuWVc2sWpNGr8Ol20q579YWGjWPuzLGV7J4+MmGGheL4FVywL4PVRHyPz1SGPNWr8buvqkZIdZW7pPI2JzaVuCSvOs+yYnv1JNQjAqzBLGKUbdwP4G4CUKBycL1dCJgIZKh1dG2ezdWFNfQpKIHJt9La6Rv3pR87Ixm9/5rX+LJ2vG3RkvzYEXoXMk4h1QVuNi671CX7T9BFZNMtGcfXHKbBaphX6GzqGVLWwroLgAbhwcT36ZsoYkmdzNWr8l1aRCgAUQsq9Kv2oa44N3zSaWk/LiTUy34auHhllbnmtTSJrrWpXAIga/KobloeGL6tJYsa2lPgQx8HcAXYE5gLYCMBya3X76ga8OyYHayrj2BDSL4wxMd7K9u0Slk7p5tzW1Svj1ZGmE9tyYj01LAtTuruwfHu02SWTOVYeuqhz5IaS/J5+maq3X5aC8xZbEpZsjTcBPIn25RdagZ0w12UpSUta7U+i239q0KfAXtqk87uZaHMq2hGx50iatx//Osy+a9r72FKSw/5lvYYehXZk2+g8lRJLM05iTIzf0qRft2FJECUuCdcvt1S6HIJZ6ONBWCuNORyiMD3161PR+EVL6uGSCa7s6pKqYuyOBBMDjr3VvVAp+aLEJa042afgqm57fbspU9FNXRHCc8MzkfValaWLePNmUF7slC6tT/A1kUYdUwf48PwZx1juYN8FPAVwPsydoaUvYj9EYB5H9wRSoHW/bXUDpvZ0o/+sKhRlKhP9CfaiVeGbPQ+J59jo7f6Q/rS4vTNIq3pmKSPWJR8FsNqfhF0iAyqibK7GrTlfpwVumSzq5pGvCuui3iYRfPtzi5rfl2CdYcqGr0br8tnWYCdMSzUDKUqgyHq1AiolyFDpyeVR9macifYUlDsiHBLZ0M0jn2sIVHbzSPhg7N6wW8rKubhlgr6ZCu7o7fnKKZH3rGZw1BBjy6Pst6fn2lSnTDDsfYvCPQfq3n+DvcI+K4RSIZj13ifBjEGmhFR9365BvkNCF4/sq4mxPyYsJhUF4JbJqxs/b6gcW2Lfh1RACi0WAPSZXYP6BINLoUOqYuxdjVtzakULJIJ4lkrv9l9R/NTZC/yQKbHurOgDJTMt5bnPgamb6gdTVnykKoYCZrxwB8ycwTkwVQ97czAtJtWQ92rBBNDbp6hzK+IPN2r8bm6xEXFIZFNXj3yezsXuHl4FH4zdt7p1Sol152chbGlmuLKbi966KvREk8Zvt7rMh0IQyLVLN1eXx9++8LQMxJnA4tSdbt8CO0yJSw8APWFKi3NhZj3LMEnTBLMOw3aYR/RuxYGF2iwn1Zkf+GEIgRXn5ZHc16tub9T4o4aFu0AAoIDIttG767fFHp95TTEu73KgICPlKTCD369DRcSAQyb9qqLs/SQXnazuw0bJrmwbvbE6qC+5op8b1TGGZRMsNY4mDi8ZpjDVCQSmlTJwOFdLCjzrY/bEUZdMmIGC16dcHUiyJwwLHaEtcEhkTQ+vfFGCidoBOSpmjTpQgJnyknnji+04q8iGHZcu2+CWyfOp6DDJRedgkj9VlqOMeP2bCLwKxdiFKQhWH1x31QIO0/+l7fkt2nn9MWH43DpoXGDJxM9RNHPKZcEk/1sqSCURJDMU+s+vaxK1y87PR+khytimJWlv1Lw6VEUZ7BIp2h425sSYGJyKfmyUbMm20duqy+NLRv/Mg4QhsPoCqzdzxx/6vl0Dh0yw5oJ8FM6qviqUZH/TOFKijPTIZPZpOeq1YV1EC50S5p5z8JND0lLkc1ShHVsuKcSGgFbtU+ljMrGmUP3+SHJxUjDJnysuc0z8aHweNC7Qa3Y1pq0KpeM2044LFtejeFYVmBDol6XIua9XTQsm+BOpIpVKSU22jf51Q0iP1ifYIUkFpIlYD/XPwKSPAhhWZMeIAtv7LpnOTJWpTHLR2Z9kz+TNrJrWx6eoSQY8vbEZF1of/ulQTFkawPvnPAkAyLJJnnd2xX/foPHHdCFSUhiXAtyrkH/tvKzo0xGFNpRPPvyxSWnNX+83pwYNSQ6nTHqUR9nbCWadLHZ/7IlhPVXqkv5SEWWBSZ0dqIwyLLR6x5hm/HZtI1bVJeFRKD6oiOOkDLlLdYw9HDHEFG5ROfSDwS2Txb18yuVRXQRzHRQfn3v4zVFa612PKrDh8aGZ2FKX3Jqp0odlkjpRmyHgaNL4XdubjVe8Ch04fXYNamIMjpfKUyMUTAMuXxbAI+/6URfneG9MDilySmN3R9issC6uTCWpVEqqsm30oW8a9OA31XEMzDmymjntNYLGL/QjbAgMyFbkV7fGHmnU+T2pLmFro2S3VyH/2z1DnrG5wQj3z1EQ1gVKnBLmjEnjsXVHies+CWJdUINXpVhTr6GPT8krjxi3Nhn8Np0jpcmWEoGWpdL/rn+h4snLf9cDKiV4eeSRq152SPGpAe/WolnjcMskd1vYmBExxLhU9ykR6E6JfJBpo48tHJe3esLCejGqyIbyCMNHE47P6XHy0gC+adCR66DYGDJwXpldWVyVOKchyX8dZ2IkT/H7IwC8Cnl+YI7tV4Eki2XbpDY/qw4h1j1rGvDY503I9MrIstNTq6JsZoILy+ozHQ4KJXUumbycb6fPf/dWzdZulxSif7aKujjD8vNS4FQ9SvSdUwOHRFARYdh6SQHpN6euf4PGp8UMfqluoULhcHDJ5JMubvnKZp1XAjjigr01OoRYAHDZ0gAG5Kj4zfIgirPUC/0JNj3VZr31Tdso2epWyIxcuzTz25//Z1vhzEno5JZRHjHQxSNj5fnpJ9mZ8+rw8a+/w6BHTsL2ZgN39PXQ6d9F+zVp/JoYE5N1LorTVfneRsmWAge9qjbOP0/ujuGXY/Pwz6Ft97d2GLEA4JyFflAAC8bmIm9m1bRQkv+VifSV8qEAVEq22iUy26OQt/pnqxvnV8a1Tm4ZZW4ZH33ZjPMHezH3nNRNlcPm1mJSJxte2Z5AMMFR1aRjZInDtSNsnNak8SkJjguNNBIK5jPx59jo1Gp/4v0HRuTAYAJ/aeeB7ykl1tQVQRAAMiXQmMD0EQcu+kbNr0OTxnFyhqIsrEzc16TzB5iAksbn2DJGv43iY4dE3s2y0RXXn+SqvP+LJpbvkJBrlzA0T0WRU8LvTnXjrjVN+PuQ9ruLblkZQoZKsStiwBDAjmYDNXGG2oiBc0od6ndNepe4IUbFmLgoycRQJuBL99kcMkFzto3eVXfFA9MnLHoMTACLxrV/g5MyYl23PIiXpn6NjAe6I2YIzB2fiyc2hDFvP93OfV80YvbuGCQQdHZLjk/rtT81afxXVss82gpKYCiE7FAlrLZTstQmkbW5dql83cW/asbz/wufXYJXIXDKBG6FojHJcXKGgiInxZqAhvW1SZxRYsdJGTIqohzbwwZ8KoXBBUJJjogh0Bg10HRDGRn9gd9Xn2Rd44YYHGfiLJ1jsCFECRcdc+8SQSxTpfdP6+X5x4LKOHfLFEvPPTprnRJi3bgyiGeHZcH9ciVK3FJvLuDdWq99+u1VJXh1SwR/Gug74Jrub5nnPmbbqHdzk/GXsMFv7qgH3AJKwCQgIFOyRaVkg0SwQZHIVjtFhUMiDbkOKeaQaPL9s3O4TZnJ8cwwUJWCxzhw2zh8Ub+B/uqzBsoF7GGdu5p1nq1xlGlM9NS56GcI9DM4ujEhslK9wzsSJIJ4pkofnljm+OuagKYzAWycdPSqXMtv5sqPA3h1ZDacr1SgzCX3qoiy6VzAXeSkl4eSfFNjhOGuARl4fMi+C8HJSwNYVZeEQgkyVOLdEWZ/Cev85o6yXAcDBUAIohIhjQQIyBRBJhBwSCTGBZrDBm/iAkwikD0KzQTgjhvCJRPkGQJZHMjhQmQIAUcaa0EfES2kGlts/9vGBl0DgJ93duD3/X1H3aalxLpxZQjPDsuE65VKlLqkXpVR9myUiTMAwC2TBV098vWhJK9NMIHzSx146SCOtqKZVVAlIMcmebeHjT806/y2dK+5fkqQCcI+lT50bon9n+uDus4AbDoGS9UCy6zBtZ8E8OywTDj3kKoiyp5rIRUARA0xfnfE+GOpW3bn2CV8GTz46SjVlxdDZ0CjxpsH56j3Z6r0EasKjJzAvlAIApkqvWfqyZ4nvmrQdSaAC0utEZtaQqypK4N4aUQ2XK9UomyPpYoxsU9GsQAQNsS1mxv1356apagSAU579+B1+c8sMg9IqIiy2NgSx5+ybfQexaJibidgwkbJjhy7dLP/iuJnllbHmUQILunqxJ/b6VY4FI55KmzJH3S9UokSl9SryrRUh0xTlwgSWSr9/bRersfnViSNJBfYNPHgprfn7Bq4ZIK1F+ajeFb1RaEkfzTBRc8UPeufBAgAu0Q+zbHR/66oTKw6s7cbXMDyqMMxWayrPgngueF7p78jkQoAmIC9QeO/e+rb6LSziu0SgamAPBjGFNngUQjGL6pHdSD5boGDXu6SyKLjZjX/AwMlMDwKfb3IKV1RG2errh6cAQHrSQUcA7Gmrghixp7pr9VCvU0FNQwBd6PG//TSd5Fp55Y4JUKAXrMPJNe/hmbh43PzoVDgd8OzEdbFuh4Z8jVelT4uk2Ouq/6TgkJRn6nSB/plKrdEdL5Tv34NGpMCn5ybmtDVUU2FV30SwIwR2XC+XIEyt9yrIsqei7WRVK0hE4QzVHr/5d2cT31ck2QyISh1SXjvIJLXsxf48WF5HN0yFQzOsSlLaxKXNOr8d0lmzRkwP1bsmfpWZdvoHyomFy3uN6dW1MQZLix14MU2yF+Opd92ofWaan+XwtFAJoj4VPo/40scT6wLalogwXF5Vyf+7/QDA57XfBLElwENNolgbXkcPQttJ9fE2b1RQ1yWzhjjDwUyQcgl0+lFTvp/25uN6rOL7IgYHMutLFp3CLRrKpy6Mojnz8g6pEvhaGAIuBs0/j8fVMR/n6lSt0qB/9vQjDsPcn7OKyOzsXFSIRwywQPDMhHWxeaBOeq0XJs01WHWlz8BmBEDl0w+zLdLl0/r5bkvbohqbVE9GJAWUgHtsFhTltZj5qgcyyzVQR6G4ZXJS2Vu+YHqGKurv6IYFywJHDITZNqqEBZUJpChEqyvSqB3ob2kNsZuihjiep2Lkp/i9LhHDrTZo5B/F7ukV79pMIKD81REdYEcO8Xi8ekTNLbJYp272I9Zd26Ge6+lspRUAMAF5CZdTN0RNqZ7Fdqb/GMHLujsxC8/PXjq1tPDsrDzsiJ09yoI39QJcUNUBq8sfrDEKV3oVegzCvnp+L32EKrCp9K/lLqkC+q/izyRYCKo1SRwUoaMdRcXpJVULWM6LM6e78eH/7UBvgdPQrZd6lEbY89HmRiZykE5JbK+1CVdHTHExqF5NvznrMPr/25ZGcKn9Unk2iVsCOmY2MkhzymPD4no/BdJJs43BHJ/jBaMAFApKXfIZHa2Sl/admnhhq5v1YjxpQ5sa9LTTqbWOOwpCOcurse8i9Yi45k+yDJJ9UwsxaQiACSCzTaJ1GtcwKceebb+93BTG3XFsgBy7BRfN2hGkomVZxXa16wPagOadXFlnIkLdC46H0/B36MFJeAqIZvtEpnts9E3vppU8E3vt2rE5KUhdHbLeLodSs+UjfFQ/xi30I95/9qJjGf6INsm9agzSTU6ld98AsCtkNe7eOT/atR4XUNSoD1H974+KgcbJxVClQi8CkVFlOkxJj779ML8X5W6pPE+ld7jkMgqmSD6Q1voEwAKQaNLJouyVTqt1CVNaHyz6kHGxabJHwZEnlOCS8FR66dSMd4DMH5RPRaM/RgZM05Htp2mj1QymdnFK/8qlOD1zRrHZV2deP6Mo/e1XPVxEFuadXhkiu1hHbvK4xjQw51VHWOD44Y4L8nFaN08vd1+PE6VBAAliCqUfGunZIlHIfOKndK6T6sTkS5ZKsYW21EdY4ga4rjLNDqAWBMW1WP+0zuRManIJFWcPRMz0kOqrh7lV8Ekqw8mOeLXllrax7gFfuTYJXzdoGFX2EDz1SXo83ZtUYPGB0YNPlrnGGpw0YMJZHaU6I4AIARcAgIKJd/aJLLCJpFlPpWs3zzPH8g5KwfFTgnXnOTBkso45h+FZDid9/I9xsz3Y8kFa5Dx4qnpJtXbXT3yraEkrwtpHOeXOvDG6NQk7ExeGsCC6gSG56nY0cxQHTPQfPUrGPDuL7Lq4qx73BCnGUIM1Dn6MIEyJkQWF7BZ/QwIvidSXCIkIBHsUim+tknkc5WS9QVOaccXSwNh3wAf8hwU3Twy1od0jCmyYcaZaT4Q9CjvD8AeSzVtHTIe6mWuqRLpI1Vnt/zL+gSrrotziF9YXzvqULh0aQAJg8MmEWxpMlAX56iLGth6WRG5bFnQ15DkhXFDdE1y0V0IdNO46MSBfAhkMSFcBHAAsBumhJqSVmtWAXBCwCUCJgQSBCROCcKEIEQJalVCdlGK7SolW20Uu7LttObLiwrDmF6OAqeEfAfFsHwbmjSO138ARNofBDDTsBY/vBUZN5eZpIqnbU31Palq/RpuG5yJfw3ruB3N+IV+eBSKmhhD2BAIJRmaNYGmiAE8uBmTZg1UNzfpTi6EtzHJXS6ZeBMcnkCCK6oEp0emzpZn1qzzCBeI59qpToBmjSOcqdKwQyaRvplK7OXXKnWc5kOmU4JbIchUKXLsFKdkqaiJs4NWyfshgUxYVI/5Y5cgY8YZyLancffXmlSNBu4Z5MNjFonMrMLED+vx3308GJ5vw1kL6uGQgF0RBoMLNGocTokgyc3j9DQm9q3hRwCHTJBlo6AAdAH4VAqXTFDsktCsCWSrCma/W4G7ry7DXwcfX/d+rCC47AtkXJBvkiqNa6rvSVWv4d5hWXj0OCPVCRwb5IwLCpBtp93TTypeXRvUcdNpvhOk+hGCZtpIn7pYeknlT7Dq2qCGe0/PxLPHelTJCRyXkENJ/u8YE2ek01LVBTTcPOCEpfoxgzok8oZMkLICnQesqRo0/GZoFp45Yal+1CBCCBTOqro6mOB/1wUs1aqeWKj/dEHPWuBHzZTiGdl26S6FwLLD/w5YqId03DroxPT3UwEVAEbN96NmStEr2XZqCbkOsFSBJO4b4sNTw05Mfz8VEMCsJAcAyybkoXBW9TXBJHtc50c3Le4h1bzObvnmQIJV1gQ0/KK/D9NHnCDVTwkUwPc1u0e3WC7b0U2Le0g1v9Ql31YTY5U1lQncNzTrBKl+gvg+aPrxufnYd1qU7lIIaTO5WkhV5pJv9cfZrsBnDfjF0EzLagGcwA8LB+iORs2rAyHAR+P3TIsJ9viRdoutLJVJqk1h/OK8fEw/4VL4yeIAafKyPZbrzO+nxcMv6PdaKskk1ZcNuOn8E6T6qeOQSskz59WBAFg64dCWqzWp6uJ8V+CLBlw5sQivnZm61O0T+GHgsBLcUfPqINBqt9iKXHunP+lWf5zvCmxqxs3nF+CZ4Scs1QkcIWF12Z7dYqsF/Z0KJfUtLoUylzzNH+e7AqtCuHZC/glSncD3aFPSwOg9fq6PJuShYGbVNI3h4nwnvT0Q51sDW6O4aWwOnh1+Yvo7gb34f5Z32xmRDhipAAAAJXRFWHRkYXRlOmNyZWF0ZQAyMDIzLTExLTI5VDE2OjI2OjQ2KzAwOjAwASQiWAAAACV0RVh0ZGF0ZTptb2RpZnkAMjAyMy0xMS0yOVQxNjoxMjozMCswMDowMIllYLwAAAAodEVYdGRhdGU6dGltZXN0YW1wADIwMjMtMTEtMzBUMTY6MjU6MTMrMDA6MDCMXuRmAAAAAElFTkSuQmCC" width="200" height="200" data-src="/fileadmin/user_upload/central_files/img/icons/rgb-png/icon-search-paragraph-rgb-cyan.png" alt="Inkassoverfahren " class="image-embed-item image-embed-item b-lazy" loading="lazy"/></picture></figure></div></div></div><h2 class=" default"> Gesetzliche Regelungen, Bestimmungen & Voraussetzungen zum Inkassoverfahren </h2><div class="ce-bodytext"><p><span style="color:#3c3c3c">In Deutschland ist die Tätigkeit von Inkassodienstleistern gesetzlich geregelt. Zudem haben sich die 500 Mitgliedsunternehmen des BDIU einem sogenannten <strong>Code of Conduct</strong> verpflichtet. Er beschreibt Verhaltensregeln, die die Transparenz und <strong>Seriosität</strong> von Inkassodienstleistern gewährleisten. </span></p><p><span style="color:#3c3c3c">Grundvoraussetzung dafür, dass ein Inkassoverfahren beginnen kann: Die Forderung muss <strong>berechtigt</strong> sein. Ihr muss also ein Geschäft vorausgegangen sein, bei dem das Unternehmen seinem Kunden eine Ware oder Dienstleistung nicht nur verkauft, sondern auch geliefert hat. Hat sich der Kunde beschwert oder Gewährleistungsmängel angemeldet, ist die Forderung unter Umständen noch nicht berechtigt. Ebenso muss die <a href="/duesseldorf/aktuelles-wissen/praxisratgeber/rechnungen-richtig-schreiben" target="_blank">Rechnung korrekt ausgestellt</a> und dem Kunden tatsächlich auch zugestellt worden sein. </span></p><p class="MsoCommentText"><span style="color:#3c3c3c">Ist das der Fall und die Rechnung wird über das gesetzte Zahlungsziel hinaus <strong>nicht bezahlt</strong>, sollte im nächsten Schritt eine <strong>Mahnung</strong> verschickt werden. Darin wird der Gläubiger erneut zur Zahlung aufgefordert. Zudem sollten Unternehmen bereits im ersten <a href="/duesseldorf/aktuelles-wissen/praxisratgeber/mahnung-schreiben" target="_blank">Mahnschreiben</a> Inkasso ankündigen. Dann ist klar, dass die nächste Mahnung von einem Inkassodienstleister kommt und Gebühren sowie ein außergerichtliches oder sogar gerichtliches Inkassoverfahren mit sich bringt. </span></p></div></div></div></div></div></div></div></div><div id="c107471" class="cid107471 frame-padding-before25 frame-padding-after25" ><div id="c107469" class="cid107469 frame-space-before-50 frame-space-after-50" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c107461" class="cid107461 frame-padding-after25 frame-space-before-25" ><div class="ce-textpic ce-center ce-above"><h3 class=" default"> Was unterscheidet außergerichtliche und gerichtliche Inkassoverfahren? </h3><div class="ce-bodytext"><p>Beim außergerichtlichen Inkassoverfahren versuchen Inkassodienstleister, die Forderung ohne gerichtliche Hilfe einzutreiben. Creditreform beginnt dabei zunächst mit einer Analyse der wirtschaftlichen Situation des Schuldners und seiner Bonität. Darauf abgestimmt wird das Mahnverfahren schriftlich fortgeführt.</p><h3>So leiten Sie ein Inkassoverfahren ein</h3><p><span style="color:#3c3c3c">Sobald eine Rechnung überfällig ist, ist es üblich, dass Unternehmen zunächst eine <strong>Zahlungserinnerung mit einer neuen Rechnungsfrist</strong> versenden. Bleibt auch diese Erinnerung unbeachtet, sollten eine erste und eine zweite Mahnung folgen – erst danach ein Inkassoverfahren           </span></p><p><span style="color:#3c3c3c">Um das Inkassoverfahren einzuleiten, muss die offene Forderung an einen Inkassodienstleister wie Creditreform abgetreten werden. Das kann klassisch per Post, per Fax oder per E-Mail erfolgen. Creditreform bietet im Portal <a href="https://meine.creditreform.de/" target="_blank" rel="noreferrer">Meine Creditreform</a> auch die Möglichkeit an, Inkassofälle direkt <strong>online einzureichen</strong>. Die Vorteile dabei: Alle nötigen Dokumente wie Rechnungen, Mahnungen, weiterer Schriftverkehr können direkt hochgeladen werden. Während des Verfahrens können Unternehmer den Sachstand online permanent einsehen. </span></p><h3><span style="color:#004884"><strong>So leiten Sie ein gerichtliches Mahnverfahren ein</strong></span></h3><p><span style="color:#3c3c3c">Ein gerichtliches Mahnverfahren kann nur eingeleitet werden, wenn der Schuldner auf vorherige Mahnungen nicht reagiert. Dafür muss beim zuständigen Amtsgericht ein schriftlicher Antrag auf <strong>Erlass eines Mahnbescheids</strong> gestellt werden. Darin müssen genaue Angaben zum Antragsteller, zum Antragsgegner, zur Höhe der offenen Forderung und zu den Fälligkeitsdaten von bisherigen Rechnungen und Mahnungen gemacht werden. Bei weiterer Nichtzahlung kann ein <strong>Vollstreckungsbescheid</strong> beantragt werden, bis hin zur Zwangsvollstreckung durch einen Gerichtsvollzieher. </span></p></div></div></div></div></div></div></div></div><div id="c107463" class="cid107463 frame-padding-before25 frame-padding-after25" ><div id="c107465" class="cid107465 frame-layout-bg-white frame-padding-before25 frame-space-after-50" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c107467" class="cid107467 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-right ce-intext"><div class="ce-gallery " data-ce-columns="1" data-ce-images="1"><div class="ce-row"><div class="ce-column"><figure class="image"><picture class="lazyload loading"><source media="(max-width:768px)" data-srcset="/fileadmin/user_upload/central_files/img/icons/rgb-png/093_cyan.png"/><source media="(min-width: 769px) and (max-width: 1199px)" data-srcset="/fileadmin/user_upload/central_files/img/icons/rgb-png/093_cyan.png"/><source media="(min-width: 1200px)" data-srcset="/fileadmin/user_upload/central_files/img/icons/rgb-png/093_cyan.png"/><img src="data:image/png;base64,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" width="200" height="200" data-src="/fileadmin/user_upload/central_files/img/icons/rgb-png/093_cyan.png" alt="Inkassoverfahren " class="image-embed-item image-embed-item b-lazy" loading="lazy"/></picture></figure></div></div></div><h2 class=" default"> Ablauf eines Inkassoverfahrens </h2><div class="ce-bodytext"><p><span style="color:#3c3c3c">Das Inkassoverfahren beginnt bei Creditreform mit der Analyse der <strong>wirtschaftlichen Situation des Schuldners</strong>. Sie liefert oft schon wichtige Hinweise darauf, warum die Rechnung noch nicht bezahlt wurde. Der Schuldner könnte zum Beispiel Lieferantenkredite großzügig zu seinen Gunsten ausnutzen. Oder aber er ist selbst von Zahlungsausfällen bei eigenen Kunden betroffen. Auch die <strong>Eigenkapitalsituation</strong>, die Auftragslage und Liquiditätsengpässe lassen Rückschlüsse zu, mit welcher Ansprache weitere Zahlungserinnerungen formuliert sein sollten, um die Erfolgsaussichten zu steigern. </span></p></div></div></div></div></div></div></div></div><div id="c107475" class="cid107475 frame-padding-before25 frame-padding-after25" ><div id="c107477" class="cid107477 frame-layout-bg-white frame-padding-after25 frame-space-before-65" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c107479" class="cid107479 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><h3><span style="color:#004884"><strong>Rolle und Aufgaben des Inkassobüros</strong></span></h3><p><span style="color:#3c3c3c">Gute Inkassodienstleister treten dabei als <strong>Vermittler zwischen Gläubiger und Schuldner</strong> auf und sorgen dafür, dass keine unnötigen Kosten auf beiden Seiten entstehen. Creditreform etwa übernimmt die Kommunikation mit dem Schuldner, die Überwachung der Forderungen und die <strong>Einleitung rechtlicher Schritte</strong>, wenn nötig. In jedem Fall streben die Experten eine individuelle Lösung an, bei der die gute <strong>Kundenbeziehung</strong> zwischen Gläubiger und Schuldner erhalten bleibt. Je nach Inkassofall und Forderungshöhe können zum Beispiel neue Zahlungsvereinbarungen, etwa zu Ratenzahlung, getroffen werden.</span></p><h3><span style="color:#004884"><strong>Schritte und Maßnahmen, die im Inkassoverfahren ergriffen werden können</strong></span></h3><p><span style="color:#3c3c3c">Inkassodienstleister übernehmen neben der <strong>Mahnstrategie</strong> und der Kommunikation mit dem Schuldner weitere Tätigkeiten, sobald sie beauftragt werden. Dazu gehören die <strong>Überwachung aller relevanten Fristen</strong> über die mögliche Beantragung des gerichtlichen Mahnbescheids bis hin zur langfristigen Überwachung eines Gläubigertitels. Wenn eine der Maßnahmen greift, überweist der Schuldner die Forderungssumme sowie die Inkassokosten an den Inkassodienstleister, der sie abzüglich der Inkassokosten an den Gläubiger weiterleitet.</span></p></div></div></div></div></div></div></div></div><div id="c107481" class="cid107481 frame-padding-before25 frame-padding-after25" ><div id="c107483" class="cid107483 frame-padding-before25 frame-padding-after25 frame-space-before-50 frame-space-after-50" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c107485" class="cid107485 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-right ce-intext"><div class="ce-gallery " data-ce-columns="1" data-ce-images="1"><div class="ce-row"><div class="ce-column"><figure class="image"><picture class="lazyload loading"><source media="(max-width:768px)" data-srcset="/fileadmin/user_upload/central_files/img/icons/rgb-png/082.png"/><source media="(min-width: 769px) and (max-width: 1199px)" data-srcset="/fileadmin/user_upload/central_files/img/icons/rgb-png/082.png"/><source media="(min-width: 1200px)" data-srcset="/fileadmin/user_upload/central_files/img/icons/rgb-png/082.png"/><img 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width="200" height="200" data-src="/fileadmin/user_upload/central_files/img/icons/rgb-png/082.png" alt="Inkassoverfahren " class="image-embed-item image-embed-item b-lazy" loading="lazy"/></picture></figure></div></div></div><h2 class=" default"> Kosten & Gebühren im Inkassoverfahren </h2><div class="ce-bodytext"><p><span style="color:#3c3c3c">Die Inkassokosten trägt der Schuldner. Sie setzen sich in der Regel aus den Hauptforderungen, den Verzugszinsen und den <a href="/duesseldorf/aktuelles-wissen/praxisratgeber/inkassogebuehren-kosten" target="_blank">Inkassogebühren</a> zusammen. Die <strong>Hauptforderung</strong> ist der Betrag, den der Schuldner ursprünglich hätte zahlen müssen. <strong>Verzugszinsen</strong> sind Zinsen, die aufgrund verspäteter Zahlung anfallen. </span></p><p><span style="color:#3c3c3c">Die <strong>Inkassogebühren</strong> variieren je nach Höhe der Hauptforderung und Komplexität des Falls. Seit dem 1. Oktober 2021 gelten <a href="https://www.creditreform.de/mannheim/aktuelles-wissen/pressemeldungen-fachbeitraege/news-details/show/inkassogesetz-neue-regeln-im-inkasso" target="_blank">neue rechtliche Regelungen für Inkassogebühren</a>. Sie haben zum Ziel, dass insbesondere die Gebühren für Kleinstforderungen verhältnismäßig sind. Wichtig: Inkassokosten sollten immer <strong>transparent und nachvollziehbar</strong> sein. Der Gläubiger hat ein Recht darauf, einen detaillierten Überblick über alle Kosten zu erhalten. </span></p></div></div></div></div></div></div></div></div><div id="c107487" class="cid107487 frame-padding-before25 frame-padding-after25" ><div id="c107489" class="cid107489 frame-layout-bg-blue frame-padding-before25 frame-padding-after25" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c107491" class="cid107491 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><h2 class=" default"> Unterstützen lassen: Keine Scheu vor dem Inkassoverfahren </h2><div class="ce-bodytext"><p><span style="color:#3c3c3c">Ein Inkassoverfahren bedeutet für Unternehmen immer Aufwand – verbunden mit der Sorge, dass die Kundenbeziehung darunter leidet. Wird ein professioneller Inkassodienstleister beauftragt, sinkt unternehmensseitig der Aufwand und die <strong>Chancen auf eine einvernehmliche Einigung</strong> mit dem Schuldner steigen. </span></p><p><span style="color:#3c3c3c">Creditreform wickelt pro Jahr etwa <a href="https://www.creditreform.de/herford/creditreform-forderungsmanagement-1" target="_blank">1,6 Millionen Inkasso-Aufträge</a> im In- und Ausland erfolgreich ab – die überwiegende Zahl vorgerichtlich – und bietet Unternehmen als Dienstleister den <strong>gesamten Mahn- und Inkassoprozess aus einer Hand</strong> an. Immer mit dem Ziel eines schnellen Forderungseinzugs ohne hohe Kosten und großen Aufwand für Unternehmen. Sie sollten Ihre offenen Forderungen also nicht aus Scheu vor einem Inkassoverfahren abschreiben und eine geringere Liquidität aufgrund unbezahlter Rechnungen in Kauf nehmen. </span></p><p><span style="color:#3c3c3c"><a href="/duesseldorf/loesungen/inkasso-aussenstaende" target="_blank" class="btn-btn-primary">Hier Informieren!</a></span></p></div></div></div></div></div></div></div></div><div id="c107493" class="cid107493 frame-padding-before25 frame-padding-after25" ><div id="c107539" class="cid107539 frame-layout-bg-white frame-padding-before50 frame-space-before-50" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c107495" class="cid107495" ><div class="ce-textpic ce-center ce-above"><h2 class=" h2"> FAQ rund um das Inkassoverfahren </h2></div></div><div id="c107537" class="cid107537 frame-padding-before25 frame-padding-after25" ><ul class="accordion content-accordion" id="accordion107537"><li class=""><a href="#" class="openerA">Muss ich als Schuldner Inkassokosten bezahlen, wenn ich meine Schulden begleiche?</a><div class="slideA js-acc-hidden"><div id="c107497" class="cid107497 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p><span style="color:#3c3c3c">Ja, sobald eine Zahlung überfällig ist und sie vom Gläubiger an einen Inkassodienstleister übertragen wurde, muss der Schuldner nicht nur die Hauptforderung, sondern auch die Inkassokosten bezahlen. </span></p></div></div></div></div></li><li class=""><a href="#" class="openerA">Können Forderungen eingetrieben werden, die verjährt sind?</a><div class="slideA js-acc-hidden"><div id="c107501" class="cid107501 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p><span style="color:#3c3c3c">Die <a href="/duesseldorf/aktuelles-wissen/praxisratgeber/interview-verjaehrung" target="_blank">Verjährungsfrist</a> bei sogenannten Ansprüchen des täglichen Lebens beträgt drei Jahre, darunter fallen etwa Handwerkerleistungen, Kaufpreiszahlungen, Mietzahlungen und Ähnliches. Wichtig: Die Verjährungsfrist beginnt erst mit dem Ende des Jahres, in dem der Anspruch entstanden ist. Ist sie abgelaufen, muss der Schuldner die Rechnung nicht mehr bezahlen. Verhindern können Gläubiger das nur, indem sie die Verjährungsfrist unterbrechen, etwa mit einer Klage oder einem gerichtlichen Mahnbescheid.  </span></p></div></div></div></div></li><li class=""><a href="#" class="openerA">Was sind die Konsequenzen, wenn ich meine Schulden nicht begleiche?</a><div class="slideA js-acc-hidden"><div id="c107505" class="cid107505 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p><span style="color:#3c3c3c">Nicht auf eine berechtigte Forderung zu reagieren, ist ein großer Fehler. Denn die Schulden bleiben nicht nur bestehen, sie wachsen auch an. Wer Zahlungsaufforderungen und Fristen wortlos verstreichen lässt, muss mit höheren Verzugszinsen und Inkassokosten rechnen. </span></p><p><span style="color:#3c3c3c">Nicht zur Zahlung verpflichtet sind Schuldner nur bei unberechtigten Forderungen. Schuldner können also prüfen, ob sie tatsächlich eine Leistung erhalten haben und ob diese keine Mängel hat. Inkassounternehmen müssen Schuldnern mitteilen, in wessen Auftrag sie arbeiten, um welchen Vertragsgegenstand und Forderungsgrund es geht, welche Verzugszinsen und welche Inkassokosten anfallen. </span></p></div></div></div></div></li><li class=""><a href="#" class="openerA">Welche Rolle spielt der Datenschutz im Inkassoverfahren?</a><div class="slideA js-acc-hidden"><div id="c107509" class="cid107509 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p><span style="color:#3c3c3c">Seit Mai 2018 regelt in die Datenschutz-Grundverordnung (DSGVO) den Umgang mit personenbezogenen Daten in Deutschland und Europa. Sie gilt auch für Inkassoverfahren. Darin dürfen personenbezogenen Daten nur verarbeitet werden, solange noch offene Forderungen bestehen. Zudem müssen sie für die Inkassodienstleistung notwendig sein, wie etwa Angaben zur Forderung, (Höhe der Schulden, Forderungsgrund), Daten zur Identifikation des Schuldners (Name, Geburtsdatum, Anschrift, Telefonnummer), der bisherige Kommunikationsverlauf und der Zahlungsverlauf.  </span></p></div></div></div></div></li><li class=""><a href="#" class="openerA">Wie viele Mahnungen muss ich als Gläubiger schreiben, bevor ich ein Inkassounternehmen einschalten kann?</a><div class="slideA js-acc-hidden"><div id="c107513" class="cid107513 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p>Vorherige Mahnungen sind üblich, aber keine Voraussetzung dafür, ein Inkassounternehmen einzuschalten. Wer allerdings eine gute Kundenbeziehung zu seinem Schuldner erhalten möchte, sollte vor jedem weiteren Schritt so fair sein und eine Mahnung schreiben.</p></div></div></div></div></li><li class=""><a href="#" class="openerA">Ist es möglich, ein Inkassoverfahren ohne vorherige Mahnung einzuleiten?</a><div class="slideA js-acc-hidden"><div id="c107517" class="cid107517 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p><span style="color:#3c3c3c">Es ist auch möglich, ein Inkassoverfahren ohne vorherige Mahnung einzuleiten. Entscheidend ist, dass die Forderung berechtigt und die Zahlung überfällig ist. Einzige Ausnahme sind Privatpersonen als Schuldner, sie müssen grundsätzlich eine schriftliche Mahnung erhalten. </span></p></div></div></div></div></li><li class=""><a href="#" class="openerA">Unter welchen Umständen ist ein Inkassoverfahren ohne Mahnung zulässig? </a><div class="slideA js-acc-hidden"><div id="c107521" class="cid107521 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p>Voraussetzung für ein Inkassoverfahren ohne vorherige Mahnung ist, dass im Vertrag oder auf der Rechnung eine konkrete Zahlungsvereinbarung steht. Ist die Forderung darüber hinaus noch offen, befindet sich der Kunde im Verzug und der Fall könnte an einen Inkassodienstleister übergeben werden. Wurde keine konkrete Zahlungsvereinbarung getroffen, gilt die in § 286 Abs. 3 BGB beschriebene gesetzliche Zahlungsfrist von 30 Tagen.</p></div></div></div></div></li><li class=""><a href="#" class="openerA">Wer trägt die Kosten für ein Inkassoverfahren, das ohne vorherige Mahnung eingeleitet wurde?</a><div class="slideA js-acc-hidden"><div id="c107525" class="cid107525 frame-padding-before25 frame-padding-after25" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p><span style="color:#3c3c3c">Bei einem Inkassoverfahren ohne vorherige Mahnung gelten die gleichen Regelungen wie bei einem Verfahren mit vorausgegangener Mahnung. Das heißt: Die Inkassokosten muss der säumige Schuldner zahlen. </span></p></div></div></div></div></li></ul></div></div></div></div></div></div><div id="c130863" class="cid130863 frame-padding-before25 frame-padding-after25" ><div class="container" ><div class="row"><div class="col-sm-12"><div id="c130860" class=" frame-space-before-50"><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div id="c130857" class="cid130857 frame-padding-before25 frame-space-after-50" ><div class="ce-textpic ce-center ce-above"><div class="ce-bodytext"><p><span class="note"><em data-stringify-type="italic">Unsere Texte dienen dem unverbindlichen Informationszweck und ersetzen keine spezifische Rechts- oder Fachberatung. Für die angebotenen Informationen geben wir keine Gewähr auf Richtigkeit und Vollständigkeit.</em></span></p></div></div></div></div></div></div></div></div></div></div></div><div id="c142572" class="cid142572 frame-padding-before25 frame-padding-after25" ><div id="c142629" class="cid142629 frame-space-after-50" ><div class="container"><div class="row"><div class="col-xs-12 col-lg-12"><div class="fce frame-space-before0 frame-space-after0 frame-layout-0 frame-padding-before0 frame-padding-after0"><h3 class=" default"> Teilen auf </h3><ul class="social-element social-network collapse-decor"><li class="social-item"><a href="https://www.linkedin.com/shareArticle?mini=true&summary=&title=Inkassoverfahren%20erkl%C3%A4rt%3A%20Definition%2C%20Ablauf%20und%20Kosten&url=https://www.creditreform.de/duesseldorf/aktuelles-wissen/praxisratgeber/inkassoverfahren" title="LinkedIn" target="_blank" rel="noreferrer noopener nofollow" data-rel="popup" role="button"><svg class=" " viewBox="0 0 24 24" 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text-decoration-color: initial;">6 Inkassomythen im Realitätscheck</h3><p>Inkassodienstleister haben mit Vorurteilen zu kämpfen. Was wirklich dahinter steckt und bei welchen Vorwürfen es sich um Inkassomythen handelt, lesen Sie hier.</p><a href="/duesseldorf/aktuelles-wissen/praxisratgeber/inkassomythen" class="btn-link icon-right" title="Zum Artikel"> Zum Artikel<span class="far fa-long-arrow-right"></span></a></div></div></div><div class="col-12 col-lg-4"><div class=" height-100 visual-article-2 frame-space-before0 frame-space-after0 shadow-lg frame-layout-0 frame-padding-before0 frame-padding-after0"><div class="img-wrapper"><a href="/duesseldorf/aktuelles-wissen/praxisratgeber/fachkraeftemangel" title="Zum Artikel" target="_blank"><picture class="lazyload loading"><source srcset="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_59192b89fb.jpg" data-srcset="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_d1bd87a65c.jpg" media="(max-width:767px)"><source srcset="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_3605642361.jpg" data-srcset="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_faad1aad33.jpg" media="(min-width: 768px) and (max-width: 1199px)"><source srcset="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_05d1edf4b4.jpg" data-srcset="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_d440e5b0aa.jpg" media="(min-width: 1200px)"><img width="350" height="176" class="b-lazy" loading="lazy" src="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_05d1edf4b4.jpg" data-src="/fileadmin/user_upload/central_files/_processed_/e/f/csm_fachkraeftemangel-950x503_d440e5b0aa.jpg" alt="fachkraeftemangel-950x503.jpg"/></picture></a></div><div class="article-body news withLink"><a href="/duesseldorf/aktuelles-wissen/praxisratgeber/fachkraeftemangel" target="_blank" title="Zum Artikel"></a><h3>Fachkräfte finden: 6 Tipps wie es gelingt</h3><p>Fachkräfte sind unbestreitbar Mangelware. 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