Contact Us – BEST Inc.

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href="https://www.soldertools.net/leadless-device-stencilmate-rework-stencil/">StencilMate Rework Stencil</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/eyelets/">PCB Eyelets</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/circuit-frames-1/">Circuit Frames</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/heatshields/">Heat Shields</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/heatshield-gel-4oz-jar/">Heat Shield Gel</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/gold-replating-swab-replacements/">Gold Replating Swabs</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/hotdot-tm-s-8mm-round/">HotDots</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/best-inc-component-identification-poster-for-soldering-24-x-36/">Component Identification Poster</a> </li> <li class="navPage-subMenu-item"> <a class="navPage-subMenu-action navPages-action" href="https://www.soldertools.net/standards-and-documents/">Standards and Documents</a> </li> </ul> </div> </li> <li class="navPages-item"> <a class="navPages-action has-subMenu" href="https://www.soldertools.net/pages/Contact-Us.html" data-collapsible="navPages-about-best"> About BEST <i class="icon navPages-action-moreIcon" aria-hidden="true"><svg><use xlink:href="#icon-chevron-down" /></svg></i> </a> <div class="navPage-subMenu" id="navPages-about-best" aria-hidden="true" tabindex="-1"> <ul class="navPage-subMenu-list"> <li class="navPage-subMenu-item"> <a 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aria-label="Register" > Register </a> </li> </ul> </nav> </div> <div data-content-region="header_navigation_bottom--global"></div> </header> <div data-content-region="header_bottom--global"></div> <div data-content-region="header_bottom"></div> <div class="body" id="main-content" data-currency-code="USD"> <div class="container"> <nav aria-label="Breadcrumb"> <ol class="breadcrumbs"> <li class="breadcrumb "> <a class="breadcrumb-label" href="https://www.soldertools.net/" > <span>Home</span> </a> </li> <li class="breadcrumb "> <a class="breadcrumb-label" href="https://www.soldertools.net/pages/Contact-Us.html" > <span>About BEST</span> </a> </li> <li class="breadcrumb is-active"> <a class="breadcrumb-label" href="https://www.soldertools.net/pages/Contact-Us.html" aria-current="page" > <span>Contact Us</span> </a> </li> </ol> </nav> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "item": { "@id": "https://www.soldertools.net/", "name": "Home" } }, { "@type": "ListItem", "position": 2, "item": { "@id": "https://www.soldertools.net/pages/Contact-Us.html", "name": "About BEST" } }, { "@type": "ListItem", "position": 3, "item": { "@id": "https://www.soldertools.net/pages/Contact-Us.html", "name": "Contact Us" } } ] } </script> <main class="page"> <h1 class="page-heading">Contact Us</h1> <div data-content-region="page_builder_content"></div> <div class="page-content page-content--centered"> <p><p style="text-align: justify;"><span style="font-size: small; font-family: arial,helvetica,sans-serif;">You can call us from 7:00AM to 6PM (CST) on most business days. We do not answer the phone during lunch time so we can get refueled, pay our bills our go out to run some local errands. Like most tech companies we answer our emails during the day and some times before/after business hours. When we are vacationing with our families or at the doctor we are not answering our email.</span></p> <p style="text-align: justify;"><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><strong>Laura Ripoli </strong>(<a href="mailto:lripoli@solder.net">lripoli@solder.net</a>) is the Customer Service Representative for rework, repair and build services at BEST. Laura is the main contact for rework, repair and build services. Laura has extensive experience in the electronics industry and has worked in a project management and customer care role for OEM, distribution and end user customers. Her responsibility is to assist in managing your crisis and getting your boards moved through our process in the most efficient manor to meet your needs.</span></p> <p style="text-align: justify;"><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><strong><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><strong>Chris Edwards </strong>(</span></strong><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><span style="font-size: small; font-family: arial,helvetica,sans-serif;">cedwards</span></span><span style="font-size: small; font-family: arial,helvetica,sans-serif;"><a href="mailto:lripoli@solder.net">@solder.net</a></span><strong><span style="font-size: small; font-family: arial,helvetica,sans-serif;">) </span></strong><span style="font-size: small; font-family: arial,helvetica,sans-serif;">is the Customer Service Representative for PCB rework and repair products.  Chris has extensive experience in farbicating stencils and understands the stencil manufacturing and design process very well.  Her responsibility is to making sure your needs are communicated and executed by our manufacturing teams.</span><br /></span></p> <p style="text-align: justify;"> </p> <p>We're happy to answer questions or help you with returns.<br />Please fill out the form below if you need assistance.</p> <p style="text-align: justify;"> </p> <script charset="utf-8" type="text/javascript" src="https://js.hsforms.net/forms/embed/v2.js"></script> <script type="text/javascript">// <![CDATA[ hbspt.forms.create({ region: "na1", portalId: "43645734", formId: "46455e2d-3c1a-4a42-bec4-a9e6a5dc22ba" }); 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