TeamViewer Smart Service

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</div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-4ff6eeae29":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Qu’est-ce que TeamViewer Smart Service ?","xdm:linkURL":""}}" id="title-4ff6eeae29" class="cmp-title"> <h2 class="cmp-title__text">Qu’est-ce que TeamViewer Smart Service ?</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-87131ff2d6":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Dépannez rapidement et efficacement les machines et les équipements grâce aux solutions de connectivité sécurisée de TeamViewer.</p>\r\n<ul>\r\n<li>Réduisez au minimum les temps d’arrêt improductifs</li>\r\n<li>Saisissez les connaissances et rendez-les accessibles</li>\r\n<li>Donnez à vos équipes après-vente les moyens de travailler plus intelligemment</li>\r\n<li>Faites plaisir à vos clients et fidélisez-les sur le long terme</li>\r\n</ul>\r\n"}}" id="text-87131ff2d6" class="cmp-text"> <p>Dépannez rapidement et efficacement les machines et les équipements grâce aux solutions de connectivité sécurisée de TeamViewer.</p> <ul> <li>Réduisez au minimum les temps d’arrêt improductifs</li> <li>Saisissez les connaissances et rendez-les accessibles</li> <li>Donnez à vos équipes après-vente les moyens de travailler plus intelligemment</li> <li>Faites plaisir à vos clients et fidélisez-les sur le long terme</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-f67fa6401b" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-21c6992c8c" 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data-cmp-data-layer="{"image-3b0474d148":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:30Z","xdm:linkURL":"/fr/success-stories/buehler/","image":{"repo:id":"c354fc85-5f62-424d-8619-d8b854ae772e","repo:modifyDate":"2024-09-18T13:47:07Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-buehler-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="/fr/success-stories/buehler/" data-cmp-clickable data-cmp-hook-image="link"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-buehler-landscape?fmt=png-alpha&dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Logo Buehler"> </noscript></a> </div> </div></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter 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data-cmp-data-layer="{"image-b8aa1ff530":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:30Z","image":{"repo:id":"db2d13e6-a0eb-440b-84e4-34ece9b42d37","repo:modifyDate":"2023-03-08T11:03:33Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-meter-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-meter-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <div class="cmp-teaser__description"> <p>Grâce à l’expertise à distance, le personnel sur site peut diagnostiquer et résoudre immédiatement les problèmes.</p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item 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data-cmp-data-layer="{"image-c52cd904a1":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:31Z","image":{"repo:id":"fd27442d-8fa6-4c10-b488-044406ed9fe2","repo:modifyDate":"2024-06-26T11:54:19Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-circled-icons/icon-app-connectivity-cobalt-blue-circle.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-app-connectivity-cobalt-blue-circle?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Opérations évolutives et sécurisées</h3> <div class="cmp-benefitsitem__abstract"> <p>Laissez la connectivité sécurisée de qualité industrielle remplacer les solutions internes lourdes et personnalisées.</p> </div> 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class="cmp-benefitsitem__abstract"> <p>Suivez et documentez automatiquement les sessions et rendez-les facilement accessibles au sein de votre infrastructure existante.</p> </div> </article></li> </ul> </div> <div class="cmp-featurelist utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <h2 class="cmp-featurelist__headline">Les avantages de TeamViewer Smart Service</h2> <div id="featurelist-1a7ca97feb" class="cmp-accordion cmp-accordion--featurelist" data-cmp-is="accordion" data-cmp-data-layer="{"featurelist-1a7ca97feb":{"shownItems":[],"@type":"teamviewer/components/tenants/website/featurelist","repo:modifyDate":"2024-12-19T18:27:31Z"}}" data-placeholder-text="faux"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-1a7ca97feb-item-7787e2c363":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-12-19T18:27:31Z","dc:title":"Téléassistance en temps réel"}}" 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TeamViewer&nbsp;Smart&nbsp;Service vous permet de r&eacute;soudre instantan&eacute;ment les probl&egrave;mes.</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Fabrication industrielle</h4> <div class="cmp-teaser__description"> <p>La protection des opérations de vos clients est votre objectif numéro un et les temps d’arrêt ne sont pas envisageables ? TeamViewer Smart Service vous permet de résoudre instantanément les problèmes.</p> </div> </div> </div> </article> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--light-theme"> <div id="nextstepitem-2b4459720e" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-2b4459720e":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-12-19T18:27:31Z","dc:title":"Dispositifs médicaux","dc:description":"<p>Lorsque la pr&eacute;cision est primordiale, vous voulez voir le probl&egrave;me comme s&rsquo;il &eacute;tait devant vous. Smart&nbsp;Service vous permet de garder une longueur d&rsquo;avance, en identifiant et en &eacute;valuant les probl&egrave;mes &agrave; distance avant de devoir intervenir sur site.</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Dispositifs médicaux</h4> <div class="cmp-teaser__description"> <p>Lorsque la précision est primordiale, vous voulez voir le problème comme s’il était devant vous. Smart Service vous permet de garder une longueur d’avance, en identifiant et en évaluant les problèmes à distance avant de devoir intervenir sur site.</p> </div> </div> </div> </article> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--light-theme"> <div id="nextstepitem-376f8c8c5e" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-376f8c8c5e":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-12-19T18:27:32Z","dc:title":"Agriculture","dc:description":"<p>Ne laissez pas les longues distances vous emp&ecirc;cher de r&eacute;soudre les probl&egrave;mes en cas de d&eacute;faillance d&rsquo;un syst&egrave;me. 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Accédez instantanément aux équipements de vos clients en vous assurant que l’aide est toujours disponible au moment où elle est le plus nécessaire.</p> </div> </div> </div> </article> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--light-theme"> <div id="nextstepitem-61001cab6c" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-61001cab6c":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-12-19T18:27:32Z","dc:title":"Équipement professionnel","dc:description":"<p>Transformez le d&eacute;pannage en proc&eacute;dures simples et guid&eacute;es afin de rendre l&rsquo;expertise accessible &agrave; tous et de permettre une r&eacute;solution rapide et efficace des probl&egrave;mes pour chaque client.</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Équipement professionnel</h4> <div class="cmp-teaser__description"> <p>Transformez le dépannage en procédures simples et guidées afin de rendre l’expertise accessible à tous et de permettre une résolution rapide et efficace des problèmes pour chaque client.</p> </div> </div> </div> </article> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--cobalt-theme"> <div id="nextstepitem-06ef18d777" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-06ef18d777":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-12-19T18:27:32Z","dc:title":"Tous les secteurs d’activité, une seule solution","dc:description":"<p>Quel que soit votre secteur d&rsquo;activit&eacute; 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Les traductions et les sous-titres en direct vous permettent d&rsquo;&eacute;viter les malentendus et de communiquer efficacement dans des environnements bruyants.</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Sous-titres traduits en direct</h4> <div class="cmp-teaser__description"> <p>Fournissez une assistance à l’échelle mondiale basée sur l’expertise, et non sur la langue ou la localisation, grâce à la traduction en temps réel dans plus de 130 langues. Les traductions et les sous-titres en direct vous permettent d’éviter les malentendus et de communiquer efficacement dans des environnements bruyants.</p> </div> </div> </div> <div class="cmp-nextstepitem__tagline cmp-nextstepitem__hoverfeature"> <div class="cmp-nextstepitem__tooltip"> <div> <p>Download now</p> </div> <div class="cmp-nextstepitem__tooltip-arrow"></div> </div> <div class="cmp-nextstepitem__tagline-text"> One-Pager </div> </div> <div class="buttonlist cmp-nextstepitem__buttonlist"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--primary"> <a id="button-906ef78dae" class="cmp-button" href="https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-assist-ar-translated-live-captions-one-pager-en.pdf" target="_blank" data-cmp-clickable data-cmp-data-layer="{"button-906ef78dae":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-12-19T18:27:33Z","dc:title":"Télécharger dès maintenant","xdm:linkURL":"https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-assist-ar-translated-live-captions-one-pager-en.pdf"}}"> <span class="cmp-button__text">Télécharger dès maintenant</span> </a> </div></li> </ul> </div> </article> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--light-theme cmp-nextstepitem--tagline-theme-cobalt"> <div id="nextstepitem-4740675c2e" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-4740675c2e":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-12-19T18:27:33Z","dc:title":"Accès conditionnel","dc:description":"<p>Contr&ocirc;lez pleinement qui peut acc&eacute;der aux donn&eacute;es et aux appareils gr&acirc;ce &agrave; des r&egrave;gles d&rsquo;acc&egrave;s conditionnel pour les sessions d&rsquo;acc&egrave;s &agrave; distance. G&eacute;rez les autorisations, les sessions &agrave; distance et les transferts de fichiers &agrave; l&rsquo;aide de r&egrave;gles centralis&eacute;es et bas&eacute;es sur le Cloud, garantissant ainsi un acc&egrave;s s&eacute;curis&eacute; aux fournisseurs et au personnel.</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Accès conditionnel</h4> <div class="cmp-teaser__description"> <p>Contrôlez pleinement qui peut accéder aux données et aux appareils grâce à des règles d’accès conditionnel pour les sessions d’accès à distance. Gérez les autorisations, les sessions à distance et les transferts de fichiers à l’aide de règles centralisées et basées sur le Cloud, garantissant ainsi un accès sécurisé aux fournisseurs et au personnel.</p> </div> </div> </div> <div class="cmp-nextstepitem__tagline "> <div class="cmp-nextstepitem__tagline-text"> Fiche technique </div> </div> <div class="buttonlist cmp-nextstepitem__buttonlist"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--primary"> <a id="button-64a5cbddae" class="cmp-button" href="https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-tensor-conditional-access-datasheet-en.pdf" target="_blank" data-cmp-clickable data-cmp-data-layer="{"button-64a5cbddae":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-12-19T18:27:33Z","dc:title":"Télécharger dès maintenant","xdm:linkURL":"https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-tensor-conditional-access-datasheet-en.pdf"}}"> <span class="cmp-button__text">Télécharger dès maintenant</span> </a> </div></li> </ul> </div> </article> <article data-component-module="nextstepitem" class="cmp-nextstep__tile cmp-nextstepitem cmp-nextstepitem--light-theme cmp-nextstepitem--tagline-theme-cobalt"> <div id="nextstepitem-0b99941cc6" class="cmp-teaser" data-cmp-data-layer="{"nextstepitem-0b99941cc6":{"@type":"teamviewer/components/tenants/website/nextstep/nextstepitem","repo:modifyDate":"2024-12-19T18:27:33Z","dc:title":"Scan to Support","dc:description":"<p>Facilitez les demandes d&rsquo;assistance gr&acirc;ce &agrave; la fonction Scan&nbsp;to&nbsp;Support. Offrez &agrave; vos clients la possibilit&eacute; d&rsquo;envoyer une demande sp&eacute;cifique &agrave; un appareil &agrave; l&rsquo;expert comp&eacute;tent pour obtenir une assistance en temps r&eacute;el par RA, en scannant simplement un code. Plus de temps perdu dans des processus de demande compliqu&eacute;s&nbsp;!</p>\n"}}"> <div class="cmp-teaser__content"> <h4 class="cmp-teaser__title">Scan to Support</h4> <div class="cmp-teaser__description"> <p>Facilitez les demandes d’assistance grâce à la fonction Scan to Support. Offrez à vos clients la possibilité d’envoyer une demande spécifique à un appareil à l’expert compétent pour obtenir une assistance en temps réel par RA, en scannant simplement un code. Plus de temps perdu dans des processus de demande compliqués !</p> </div> </div> </div> <div class="cmp-nextstepitem__tagline "> <div class="cmp-nextstepitem__tagline-text"> One-Pager </div> </div> <div class="buttonlist cmp-nextstepitem__buttonlist"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--primary"> <a id="button-e011fa37cb" class="cmp-button" href="https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-assist-ar-scan-to-support-one-pager-en.pdf" target="_blank" data-cmp-clickable data-cmp-data-layer="{"button-e011fa37cb":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-12-19T18:27:33Z","dc:title":"Télécharger dès maintenant","xdm:linkURL":"https://teamviewer.scene7.com/is/content/teamviewergmbh/teamviewer/central-image-hub/pdf/en/teamviewer-assist-ar-scan-to-support-one-pager-en.pdf"}}"> <span class="cmp-button__text">Télécharger dès maintenant</span> </a> </div></li> </ul> </div> </article> </div> </div> <div class="cmp-benefitsoverview utils-gridGutter cmp-benefitsoverview--row-4 utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="title cmp-benefitsoverview__headline"> <div data-cmp-data-layer="{"title-81f0103ab1":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Vos applications préférées s’intègrent parfaitement à TeamViewer","xdm:linkURL":""}}" id="title-81f0103ab1" class="cmp-title"> <h2 class="cmp-title__text">Vos applications préférées s’intègrent parfaitement à TeamViewer</h2> </div> </div> <ul class="parsys cmp-benefitsoverview__list"> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/microsoft-teams/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-microsoft-teams-symbol?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-microsoft-teams-symbol.svg" data-title="Microsoft Teams" id="integration-partners-microsoft-teams" data-cmp-data-layer="{"integration-partners-microsoft-teams":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Microsoft Teams","image":{"repo:id":"fd760eac-7241-4c89-b9bd-4c1ae7f9efb3","repo:modifyDate":"2024-09-18T13:46:10Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-microsoft-teams-symbol.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-microsoft-teams-symbol?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Microsoft Teams"> </noscript> <meta itemprop="caption" content="Microsoft Teams"> </div> </div> <h3 class="cmp-benefitsitem__headline">Microsoft Teams</h3> <div class="cmp-benefitsitem__abstract"> <p>Développez le potentiel de Microsoft Teams avec le contrôle d’appareils à distance et les fonctionnalités de téléassistance basées sur la RA. </p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/microsoft-intune/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-microsoft-intune-landscape-1?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-microsoft-intune-landscape.svg" data-title="Microsoft Intune" id="integration-partners-microsoft-intune" data-cmp-data-layer="{"integration-partners-microsoft-intune":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Microsoft Intune","image":{"repo:id":"769d2455-84d2-41b3-b328-aefe9d30944d","repo:modifyDate":"2024-09-18T13:45:59Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-microsoft-intune-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-microsoft-intune-landscape-1?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Microsoft Intune"> </noscript> <meta itemprop="caption" content="Microsoft Intune"> </div> </div> <h3 class="cmp-benefitsitem__headline">Microsoft Intune</h3> <div class="cmp-benefitsitem__abstract"> <p>Activez la téléassistance et le contrôle à distance pour vos appareils gérés par Intune.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/zendesk/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-zendesk-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-zendesk-landscape.svg" id="integration-partners-sap" data-cmp-data-layer="{"integration-partners-sap":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","image":{"repo:id":"3cc1d6ae-6968-4062-8502-905f0f8a591d","repo:modifyDate":"2024-09-18T13:53:54Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-zendesk-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-zendesk-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <h3 class="cmp-benefitsitem__headline">Zendesk</h3> <div class="cmp-benefitsitem__abstract"> <p>Zendesk offre un service clientèle puissant et une plateforme d’engagement évolutive, qui s’adapte aux exigences de toutes les entreprises.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/servicenow/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-servicenow-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-servicenow-landscape.svg" data-title="ServiceNow" id="integration-partners-servicenow" data-cmp-data-layer="{"integration-partners-servicenow":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"ServiceNow","image":{"repo:id":"98906dad-a60e-4fbb-8006-5beba5a49bb0","repo:modifyDate":"2024-09-18T13:45:43Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-servicenow-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-servicenow-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt title="ServiceNow"> </noscript> <meta itemprop="caption" content="ServiceNow"> </div> </div> <h3 class="cmp-benefitsitem__headline">ServiceNow</h3> <div class="cmp-benefitsitem__abstract"> <p>Optimisez vos flux de travail ServiceNow grâce à la fonctionnalité de téléassistance.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/salesforce/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-salesforce-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-salesforce-landscape.svg" data-title="Salesforce" id="integration-partners-salesforce" data-cmp-data-layer="{"integration-partners-salesforce":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Salesforce","image":{"repo:id":"dd5f8e3c-ef12-46dd-9cdc-987be501cb63","repo:modifyDate":"2024-09-18T13:45:46Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-salesforce-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-salesforce-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Salesforce"> </noscript> <meta itemprop="caption" content="Salesforce"> </div> </div> <h3 class="cmp-benefitsitem__headline">Salesforce</h3> <div class="cmp-benefitsitem__abstract"> <p>Étendez la portée de Salesforce Sales et Service Cloud avec la fonctionnalité de téléassistance.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/freshworks/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-freshworks-landscape-2?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-freshworks-landscape.svg" data-title="Freshworks" id="integration-partners-freshworks" data-cmp-data-layer="{"integration-partners-freshworks":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Freshworks","image":{"repo:id":"04490bef-25d0-43e8-84d9-142893f04d28","repo:modifyDate":"2024-09-18T13:45:06Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-freshworks-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-freshworks-landscape-2?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Freshworks"> </noscript> <meta itemprop="caption" content="Freshworks"> </div> </div> <h3 class="cmp-benefitsitem__headline">Freshworks</h3> <div class="cmp-benefitsitem__abstract"> <p>Boostez votre configuration Freshworks avec des capacités d’accès et de contrôle à distance.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/jira/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-jira-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-jira-landscape.svg" data-title="Jira" id="integration-partners-jira" data-cmp-data-layer="{"integration-partners-jira":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Jira","image":{"repo:id":"5454dec2-534b-4e0b-8fa7-293a108bd31b","repo:modifyDate":"2024-09-18T13:52:57Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-jira-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-jira-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Jira"> </noscript> <meta itemprop="caption" content="Jira"> </div> </div> <h3 class="cmp-benefitsitem__headline">Jira</h3> <div class="cmp-benefitsitem__abstract"> <p>Ajoutez la connectivité à distance à votre plateforme Jira pour optimiser la collaboration interne et assister vos clients.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> <li class="cmp-benefitsitem"><a class="cmp-benefitsitem__link" href="/fr/integrations/slack/" data-cmp-clickable> <article class="cmp-benefitsitem__content"> <div class=" cmp-benefitsitem__image cmp-benefitsitem__image--small">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-slack-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-slack-landscape.svg" data-title="Slack" id="integration-partners-googlemeet" data-cmp-data-layer="{"integration-partners-googlemeet":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Slack","image":{"repo:id":"8e6da6b0-3efd-452b-b412-e58184188b8c","repo:modifyDate":"2024-09-18T13:54:03Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-slack-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-slack-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Slack"> </noscript> <meta itemprop="caption" content="Slack"> </div> </div> <h3 class="cmp-benefitsitem__headline">Slack</h3> <div class="cmp-benefitsitem__abstract"> <p>Adoptez l’accès et les connexions avec RA à distance pour une communication efficace au sein de l’entreprise.</p> </div> <div class="cmp-benefitsitem__link-icon-wrapper"> <svg class="cmp-benefitsitem__link-icon" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg> </div> </article></a></li> </ul> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--as-link cmp-basic-button--centered aem-GridColumn aem-GridColumn--default--12"> <a id="button-a5c92b4cbe" class="cmp-button cmp-button--has-icon" href="/fr/integrations/" data-cmp-clickable data-cmp-data-layer="{"button-a5c92b4cbe":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Voir tous les partenariats","xdm:linkURL":"/fr/integrations/"}}"> <span class="cmp-button__text">Voir tous les partenariats</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--dark cmp-container--background cmp-container--background-dark utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-9e87e4af79" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-02e8dfc32a" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils--layout-10 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-fe0cb57381"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-752253a4c3":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Découvrez Smart Service et comment cette solution peut vous aider à rationaliser vos opérations d’après-vente.","xdm:linkURL":""}}" id="title-752253a4c3" class="cmp-title"> <h2 class="cmp-title__text">Découvrez Smart Service et comment cette solution peut vous aider à rationaliser vos opérations d’après-vente.</h2> </div> </div> <div class="buttonlist cmp-leadparagraph__buttons"> <ul class="cmp-buttonlist"> <li class="cmp-buttonlist__button cmp-buttonlist__button--first"> <div data-component-module="button-atom" class="button cmp-button--primary"> <a id="button-88b1d3033b" class="cmp-button" href="/fr/solutions/use-cases/after-sales-service/consultation/" data-cmp-clickable data-cmp-data-layer="{"button-88b1d3033b":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-12-19T18:27:34Z","dc:title":"Discutons","xdm:linkURL":"/fr/solutions/use-cases/after-sales-service/consultation/"}}" data-link-info="contact"> <span class="cmp-button__text">Discutons</span> </a> </div></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-3816d7dc38" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils-half-spacing-bottom utils--layout-10 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-f95c9a05a4"> <p class="cmp-leadparagraph__tagline">Transformation du dépannage</p> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-6d3de550a5":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Notre impact sur les leaders de l’industrie","xdm:linkURL":""}}" id="title-6d3de550a5" class="cmp-title"> <h2 class="cmp-title__text">Notre impact sur les leaders de l’industrie</h2> </div> </div> </div> </div> <div data-component-module="tabcomponent" class="cmp-tabcomponent cmp-tabcomponent--tabs-centered aem-GridColumn aem-GridColumn--default--12"> <div id="tabcomponent-a6c1ef8503" class="cmp-tabs" data-cmp-is="tabs" data-cmp-data-layer="{"tabcomponent-a6c1ef8503":{"@type":"teamviewer/components/tenants/website/tabcomponent","noTracking":true,"repo:modifyDate":"Dec 19, 2024, 6:27:35 PM","shownItems":["bobst"]}}" data-placeholder-text="faux"> <ol role="tablist" class="cmp-tabs__tablist" aria-multiselectable="false"> <li role="tab" id="bobst" class="cmp-tabs__tab cmp-tabs__tab--active" aria-controls="bobst-tabpanel" tabindex="0" data-cmp-hook-tabs="tab">BOBST</li> <li role="tab" id="cimbali" class="cmp-tabs__tab" aria-controls="cimbali-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Cimbali Group</li> <li role="tab" id="buehler" class="cmp-tabs__tab" aria-controls="buehler-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Bühler</li> <li role="tab" id="krones" class="cmp-tabs__tab" aria-controls="krones-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Krones</li> </ol> <div id="bobst-content" role="tabpanel" aria-label="BOBST" tabindex="0" class="cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"bobst":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"BOBST","@id":"bobst","repo:modifyDate":"Dec 19, 2024, 6:27:35 PM","parentId":"tabcomponent-a6c1ef8503","trackingId":"bobst"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-bobst-detail?fmt=png-alpha&dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-bobst-detail.png" data-title="Témoignage client : BOBST" id="image-3927af5b62" data-cmp-data-layer="{"image-3927af5b62":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:35Z","dc:title":"Témoignage client : BOBST","image":{"repo:id":"34389bcb-7cc8-4062-8c58-f1932b858c5f","repo:modifyDate":"2024-11-18T16:02:58Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-bobst-detail.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-bobst-detail?fmt=png-alpha&dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignage client : BOBST" title="Témoignage client : BOBST"> </noscript> <meta itemprop="caption" content="Témoignage client : BOBST"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-7183a0ff88":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"BOBST fait confiance à TeamViewer pour offrir à ses clients une solution complète","xdm:linkURL":""}}" id="title-7183a0ff88" class="cmp-title"> <h2 class="cmp-title__text">BOBST fait confiance à TeamViewer pour offrir à ses clients une solution complète</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-f638e1c240":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<ul>\n<li>TeamViewer aide les experts techniques de BOBST &agrave; communiquer avec les clients et &agrave; surmonter les barri&egrave;res linguistiques gr&acirc;ce &agrave; la fonction de traduction du chat.</li>\n<li>Ainsi, 90&nbsp;% des probl&egrave;mes &eacute;lectriques sont r&eacute;solus en moins de deux heures.</li>\n</ul>\n"}}" id="text-f638e1c240" class="cmp-text"> <ul> <li>TeamViewer aide les experts techniques de BOBST à communiquer avec les clients et à surmonter les barrières linguistiques grâce à la fonction de traduction du chat.</li> <li>Ainsi, 90 % des problèmes électriques sont résolus en moins de deux heures.</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div id="cimbali-content" role="tabpanel" aria-label="Cimbali Group" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"cimbali":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Cimbali Group","@id":"cimbali","repo:modifyDate":"Dec 19, 2024, 6:27:35 PM","parentId":"tabcomponent-a6c1ef8503","trackingId":"cimbali"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-cimbali-group-detail?fmt=png-alpha&dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-cimbali-group-detail.png" data-title="Témoignage client : Cimbali Group" id="image-6ccc486cd3" data-cmp-data-layer="{"image-6ccc486cd3":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:35Z","dc:title":"Témoignage client : Cimbali Group","image":{"repo:id":"88daa608-f319-432b-b4e9-54262acd614e","repo:modifyDate":"2024-11-18T16:03:00Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-cimbali-group-detail.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-cimbali-group-detail?fmt=png-alpha&dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignage client : Cimbali Group" title="Témoignage client : Cimbali Group"> </noscript> <meta itemprop="caption" content="Témoignage client : Cimbali Group"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-1d2bebfc37":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Cimbali Group réduit ses frais de déplacement liés aux interventions jusqu’à 15 % ","xdm:linkURL":""}}" id="title-1d2bebfc37" class="cmp-title"> <h2 class="cmp-title__text">Cimbali Group réduit ses frais de déplacement liés aux interventions jusqu’à 15 %</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-f8ff05d2d3":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<ul>\n<li>Gr&acirc;ce &agrave; un client TeamViewer install&eacute; sur les machines &agrave; caf&eacute; professionnelles, les techniciens de Cimbali peuvent acc&eacute;der aux machines et r&eacute;soudre les probl&egrave;mes &agrave; distance.</li>\n<li>La connectivit&eacute; &agrave; distance lui a permis d&rsquo;augmenter sa productivit&eacute; de 20&nbsp;%.</li>\n</ul>\n"}}" id="text-f8ff05d2d3" class="cmp-text"> <ul> <li>Grâce à un client TeamViewer installé sur les machines à café professionnelles, les techniciens de Cimbali peuvent accéder aux machines et résoudre les problèmes à distance.</li> <li>La connectivité à distance lui a permis d’augmenter sa productivité de 20 %.</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div id="buehler-content" role="tabpanel" aria-label="Bühler" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"buehler":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Bühler","@id":"buehler","repo:modifyDate":"Dec 19, 2024, 6:27:36 PM","parentId":"tabcomponent-a6c1ef8503","trackingId":"buehler"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-buehler-detail?fmt=png-alpha&dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-buehler-detail.png" data-title="Témoignage client : Buehler" id="image-2456ee041e" data-cmp-data-layer="{"image-2456ee041e":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:36Z","dc:title":"Témoignage client : Buehler","image":{"repo:id":"de6e1a73-bada-4d49-b500-09186ecfc30c","repo:modifyDate":"2024-11-18T16:02:59Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-buehler-detail.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-buehler-detail?fmt=png-alpha&dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignage client : Buehler" title="Témoignage client : Buehler"> </noscript> <meta itemprop="caption" content="Témoignage client : Buehler"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-0d4187691f":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Bühler fournit une assistance numérique à ses clients grâce à TeamViewer","xdm:linkURL":""}}" id="title-0d4187691f" class="cmp-title"> <h2 class="cmp-title__text">Bühler fournit une assistance numérique à ses clients grâce à TeamViewer</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-976b1d3acb":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<ul>\n<li>B&uuml;hler d&eacute;finit et contr&ocirc;le les droits d&rsquo;acc&egrave;s de plus de 1&nbsp;000&nbsp;experts en assistance de mani&egrave;re centralis&eacute;e depuis la Suisse.</li>\n<li>Les temps d&rsquo;arr&ecirc;t des clients sont r&eacute;duits gr&acirc;ce &agrave; un d&eacute;pannage rapide et fiable.</li>\n</ul>\n"}}" id="text-976b1d3acb" class="cmp-text"> <ul> <li>Bühler définit et contrôle les droits d’accès de plus de 1 000 experts en assistance de manière centralisée depuis la Suisse.</li> <li>Les temps d’arrêt des clients sont réduits grâce à un dépannage rapide et fiable.</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div id="krones-content" role="tabpanel" aria-label="Krones" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"krones":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Krones","@id":"krones","repo:modifyDate":"Dec 19, 2024, 6:27:36 PM","parentId":"tabcomponent-a6c1ef8503","trackingId":"krones"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-krones-detail-alt?fmt=png-alpha&dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-krones-detail-alt.png" data-title="Témoignage client : Krones" id="image-7124cf0e97" data-cmp-data-layer="{"image-7124cf0e97":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:36Z","dc:title":"Témoignage client : Krones","image":{"repo:id":"ab823752-06aa-4569-8693-ee12311a06ce","repo:modifyDate":"2024-11-19T15:11:53Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/customer-success-krones-detail-alt.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/customer-success-krones-detail-alt?fmt=png-alpha&dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Témoignage client : Krones" title="Témoignage client : Krones"> </noscript> <meta itemprop="caption" content="Témoignage client : Krones"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-3aed6bfd4a":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Krones AG optimise la maintenance grâce à la technologie de RA","xdm:linkURL":""}}" id="title-3aed6bfd4a" class="cmp-title"> <h2 class="cmp-title__text">Krones AG optimise la maintenance grâce à la technologie de RA</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-73862647a3":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<ul>\n<li>La solution de t&eacute;l&eacute;assistance de TeamViewer, optimis&eacute;e par la RA, permet &agrave; Krones de fournir un support imm&eacute;diat &agrave; ses clients.</li>\n<li>Chaque jour, 200&nbsp;experts de l&rsquo;assistance travaillent d&eacute;sormais avec TeamViewer.</li>\n</ul>\n"}}" id="text-73862647a3" class="cmp-text"> <ul> <li>La solution de téléassistance de TeamViewer, optimisée par la RA, permet à Krones de fournir un support immédiat à ses clients.</li> <li>Chaque jour, 200 experts de l’assistance travaillent désormais avec TeamViewer.</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-2c1fe55f9f" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-5f8b0ea55f" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-article utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article-logo utils-gridGutter"> <div class="cmp-article-logo__asset-wrapper cmp-article__asset-wrapper"> <div class="image cmp-article-logo__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/icon-quotation-marks-cobalt-blue-padded?fmt=png-alpha&dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/misc/icon-quotation-marks-cobalt-blue-padded.png" id="image-e4fbf6df40" data-cmp-data-layer="{"image-e4fbf6df40":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-19T18:27:36Z","image":{"repo:id":"181aa757-791d-4d4d-b4e9-33ef74ef0650","repo:modifyDate":"2024-11-19T13:12:04Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/icons/misc/icon-quotation-marks-cobalt-blue-padded.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/icon-quotation-marks-cobalt-blue-padded?fmt=png-alpha&dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> </div> <div class="cmp-article-logo__content-wrapper cmp-article__content-wrapper"> <div class="text cmp-article-logo__text"> <div data-cmp-data-layer="{"text-828aed6031":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<h4>«&nbsp;Nous pouvons r&eacute;soudre environ 80&nbsp;% des probl&egrave;mes &eacute;lectriques gr&acirc;ce &agrave; la t&eacute;l&eacute;assistance. Et 90&nbsp;% d&rsquo;entre eux peuvent &ecirc;tre r&eacute;gl&eacute;s dans un d&eacute;lai maximum de 2&nbsp;heures.&nbsp;»</h4>\n<p>Corentin&nbsp;Gilbert<br> <b>Responsable des produits de service</b> chez <b>BOBST</b></p>\n"}}" id="text-828aed6031" class="cmp-text"> <h4>« Nous pouvons résoudre environ 80 % des problèmes électriques grâce à la téléassistance. 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src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Latvia"> </div><span class="cmp-region__link-label">Latvia - English</span> </a></li> <li class="cmp-region__country" data-liid="b2dcd4184633cf7b1f00a94a998b85646e5b9142fdb9eac211d58972f0d2f589" data-lc="de" data-cc="LI"><a class="cmp-region__link" href="/de/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="d5f3a66491c250031560ac8a19cab4bc59b54b7d8d35091915fff3322b5226e4" data-lc="fr" data-cc="LI"><a class="cmp-region__link" href="/fr/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Français</span> </a></li> <li class="cmp-region__country" data-liid="4b465fd2781bb5a519ade5c6cbac44331adf5977a67dc39efcdbe7af7967ba90" data-lc="it" data-cc="LI"><a class="cmp-region__link" href="/it/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="069516453f8b6add397cac11bb5e5bf9a1ab2b0a9e24957a154c8bcd648638de" data-lc="en" data-cc="LT"><a class="cmp-region__link" href="/en/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Lithuania"> </div><span class="cmp-region__link-label">Lithuania - English</span> </a></li> <li class="cmp-region__country" data-liid="857088074e78d930fad856a6e3def9486d997c95d1d3538011065922611ce631" data-lc="fr" data-cc="LU"><a class="cmp-region__link" href="/fr/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Luxembourg"> </div><span class="cmp-region__link-label">Luxembourg - Français</span> </a></li> <li class="cmp-region__country" data-liid="3d644bdc38e896829c75b2cda847a7c9a3e507775f8ff5c15afb484ce6abd719" data-lc="hu" data-cc="HU"><a class="cmp-region__link" href="/hu/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hungary"> </div><span class="cmp-region__link-label">Magyarország - Magyar</span> </a></li> <li class="cmp-region__country" data-liid="7e77a3564c7a05b74975ef15714e93c432bfdf706d703fcb18a18ef83899aced" data-lc="en" data-cc="MT"><a class="cmp-region__link" href="/en/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Malta"> </div><span class="cmp-region__link-label">Malta - English</span> </a></li> <li class="cmp-region__country" data-liid="12a0b5a3ba090ef44801f545200cdfdd58a9b9030490281bf7d84d8d0f3119d7" data-lc="nl" data-cc="NL"><a class="cmp-region__link" href="/nl/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Netherlands"> </div><span class="cmp-region__link-label">Nederland - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="80a3e0ac292fd4ae2b5fe77a46d39227b7ba41a54eaf8f052b6e69425d4c7a65" data-lc="en" data-cc="NO"><a class="cmp-region__link" href="/en/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/norway"> </div><span class="cmp-region__link-label">Norway - English</span> </a></li> <li class="cmp-region__country" data-liid="5e84725ad8df17c682dc6fe871c1c56f588eb2e25ffe427e1d643f4250088eec" data-lc="de" data-cc="AT"><a class="cmp-region__link" href="/de/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Austria"> </div><span class="cmp-region__link-label">Österreich - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="b0d4daf3541cd05358974bfeceb9e6b7c864c95b4c6950b57579b45857215072" data-lc="pl" data-cc="PL"><a class="cmp-region__link" href="/pl/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Poland"> </div><span class="cmp-region__link-label">Polska - Polski</span> </a></li> <li class="cmp-region__country" data-liid="2542c0f88a82f0f5df3f0bb934113db658d4c8dad77e9d2c9fd516cbda2dea4f" data-lc="pt" data-cc="PT"><a class="cmp-region__link" href="/pt/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Portugal"> </div><span class="cmp-region__link-label">Portugal - Português</span> </a></li> <li class="cmp-region__country" data-liid="6fb07fb7372920b1942cdf477eb4e48731d038da50c8eeb73a9d15f118b30527" data-lc="en" data-cc="RO"><a class="cmp-region__link" href="/en/solutions/use-cases/smart-service/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Romania"> </div><span class="cmp-region__link-label">Romania - English</span> </a></li> <li class="cmp-region__country" 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