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Privacy Policy | Just Like Family Home Care
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href="https://justlikefamily.ca/fraservalley">Mission</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/nanaimo">Nanaimo</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/burnaby">New Westminster</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/north-vancouver">North Vancouver</a></li></ul><ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/parksville">Parksville</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kelowna">Penticton</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/tri-cities">Pitt Meadows</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/richmond-delta">Richmond</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kamloops">Salmon Arm</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kelowna">Summerland</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/surrey-langley">Surrey</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/parksville">Tofino</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/tri-cities">Tri-Cities</a></li></ul><ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/vancouver">Vancouver</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kamloops">Vernon</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/victoria">Victoria</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/west-vancouver">West Vancouver</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/surrey-langley">White Rock</a></li></ul> </div> </div> <div class="location-content manitoba-locations"> <div class=""> <ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/winnipeg">Headingley</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/winnipeg">Interlake Eastern Region</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/winnipeg">Northern Health Region</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/winnipeg">Southern Health Region</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/winnipeg">Winnipeg</a></li></ul> </div> </div> <div class="location-content ontario-locations"> <div class="uk-visible@m uk-hidden@l"> <ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Aurora</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Barrie</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Belleville</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/peel-region">Brampton</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Burlington</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/saskatoon">Chatham-Kent</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Cobourg</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/durham">Durham Region</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/etobicoke-south">Etobicoke South</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/georgetown-orangeville-acton">Halton Hills</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Hamilton</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Kawartha Lakes</a></li></ul><ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Kingston</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kitchener">Kitchener</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/southwest-ontario">London</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/midtown-east">Toronto Midtown East</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/midtown-west">Toronto Midtown West</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Newmarket</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Niagara</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/north-york">North York</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Oakville</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/georgetown-orangeville-acton">Orangeville</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Orillia</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/ottawa-east">Orleans</a></li></ul><ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/ottawa-east">Ottawa East</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/ottawa">Ottawa</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/peel-region">Mississauga</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Peterborough</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/saskatoon">Sarnia-Lambton</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/scarborough-east">Scarborough East</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Wasaga Beach</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/waterloo">Waterloo</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/york-region">York Region</a></li></ul> </div> <div class="uk-visible@l"> <ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Aurora</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Barrie</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Belleville</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/peel-region">Brampton</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Burlington</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/saskatoon">Chatham-Kent</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Cobourg</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/durham">Durham Region</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/etobicoke-south">Etobicoke South</a></li></ul><ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/georgetown-orangeville-acton">Halton Hills</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Hamilton</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Kawartha Lakes</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Kingston</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kitchener">Kitchener</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/southwest-ontario">London</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/midtown-east">Toronto Midtown East</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/midtown-west">Toronto Midtown West</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Newmarket</a></li></ul><ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Niagara</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/north-york">North York</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/halton-hamilton-niagara">Oakville</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/georgetown-orangeville-acton">Orangeville</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Orillia</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/ottawa-east">Orleans</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/ottawa-east">Ottawa East</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/ottawa">Ottawa</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/peel-region">Mississauga</a></li></ul><ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/kingston-belleville">Peterborough</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/saskatoon">Sarnia-Lambton</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/scarborough-east">Scarborough East</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/simcoe-county">Wasaga Beach</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/waterloo">Waterloo</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/york-region">York Region</a></li></ul> </div> </div> <div class="location-content saskatchewan-locations"> <div class=""> <ul class="sub-menu-content"><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/regina">Estevan</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/regina">Moose Jaw</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/regina">Regina</a></li><li class="sub-menu-item"><a class="sub-menu-link" href="https://justlikefamily.ca/saskatoon">Saskatoon</a></li></ul> </div> </div> </div> </div> </nav> </div> <!-- Desktop locations menu end --> </div> <div class="title-container uk-flex uk-flex-middle"> <h1 class="uk-margin-auto"> Privacy Policy </h1> </div> </header> </div> </section> <div class="content-container"> <h2 class="wp-block-heading">Who we are</h2> <p>Just Like Family Home Care<br>2 St. Clair Ave W, 18th Floor<br>Toronto, ON M4V 1L5<br>Tel: <a target="_blank" rel="noreferrer noopener">1(800) 728-9801</a><br>Email: <a href="/cdn-cgi/l/email-protection#1a747b6e7375747b765a706f696e7673717f7c7b7773766334797b" target="_blank" rel="noreferrer noopener"><span class="__cf_email__" data-cfemail="6d030c190402030c012d07181e19010406080b0c00040114430e0c">[email protected]</span></a><br><a href="https://justlikefamily.ca">justlikefamily.ca</a></p> <p></p> <h2 class="wp-block-heading">Types of Data collected</h2> <p>Among the types of Personal Data that this Website collects, by itself or through third parties, there are: first name; last name; phone number; email address; Cookies; Usage Data; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); Data communicated while using the service.</p> <p>Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.<br>Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.<br>Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.<br>Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.<br>Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.</p> <p>Users are responsible for any third-party Personal Data obtained, published or shared through this Website.</p> <h2 class="wp-block-heading">Mode and place of processing the Data</h2> <h3 class="wp-block-heading">Methods of processing</h3> <p>The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.<br>The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.</p> <h3 class="wp-block-heading">Place</h3> <p>The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.</p> <p>Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.</p> <h3 class="wp-block-heading">Retention time</h3> <p>Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.</p> <h2 class="wp-block-heading">The purposes of processing</h2> <p>The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Analytics, Displaying content from external platforms, Tag Management, Traffic optimization and distribution, Platform services and hosting, Registration and authentication, Content performance and features testing (A/B testing) and Interaction with live chat platforms.</p> <p>For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.</p> <h2 class="wp-block-heading">Detailed information on the processing of Personal Data</h2> <p>Personal Data is collected for the following purposes and using the following services:<br></p> <h4 class="wp-block-heading">Analytics</h4> <p>The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.<br><br></p> <h5 class="wp-block-heading"><strong>Google Analytics (Google LLC)</strong></h5> <p>Google Analytics is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.<br>Google may use the Data collected to contextualize and personalize the ads of its own advertising network.</p> <p>Personal Data processed: Cookies; Usage Data.</p> <p>Place of processing: United States – <a href="https://policies.google.com/privacy" target="_blank" rel="noreferrer noopener">Privacy Policy</a> – <a href="https://tools.google.com/dlpage/gaoptout?hl=en" target="_blank" rel="noreferrer noopener">Opt Out</a>.</p> <h5 class="wp-block-heading"><strong>Google Analytics Demographics and Interests reports (Google LLC)</strong></h5> <p>Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for this Website (demographics means age and gender Data). </p> <p>Users can opt out of Google’s use of cookies by visiting Google’s <a href="https://adssettings.google.com/authenticated" target="_blank" rel="noopener">Ads Settings</a>.</p> <p>Personal Data processed: Cookies; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).</p> <p>Place of processing: United States – <a href="https://policies.google.com/privacy" target="_blank" rel="noreferrer noopener">Privacy Policy</a> – <a href="https://tools.google.com/dlpage/gaoptout" target="_blank" rel="noreferrer noopener">Opt Out</a>.</p> <h5 class="wp-block-heading"><strong>WordPress Stats (Automattic Inc.)</strong></h5> <p>WordPress Stats is an analytics service provided by Automattic Inc.</p> <p>Personal Data processed: Cookies; Usage Data.</p> <p>Place of processing: United States – <a href="https://automattic.com/privacy/" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h4 class="wp-block-heading">Contacting the User<br></h4> <h5 class="wp-block-heading"><strong>Contact form (this Website)</strong></h5> <p>By filling in the contact form with their Data, the User authorizes this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.</p> <p>Personal Data processed: email address; first name; last name; phone number.</p> <h4 class="wp-block-heading"><br>Content performance and features testing (A/B testing)</h4> <p>The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Website.</p> <h5 class="wp-block-heading"><strong>Google Optimize (Google LLC)</strong></h5> <p>Google Optimize is an A/B testing service provided by Google LLC (“Google”). </p> <p>Google may use Personal Data to contextualize and personalize the ads of its own advertising network.</p> <p>Personal Data processed: Cookies; Usage Data.</p> <p>Place of processing: United States – <a href="https://policies.google.com/privacy" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h5 class="wp-block-heading"><strong>Google Optimize 360 (Google LLC)</strong></h5> <p>Google Optimize 360 is an A/B testing service provided by Google LLC (“Google”). </p> <p>This service allows the Owner to target groups of Users on the base of their past use of this Website. Users that <a href="https://tools.google.com/dlpage/gaoptout?hl" target="_blank" rel="noopener">opt-out</a> of tracking by Google Analytics will not be included in experiments created in Google Optimize 360. </p> <p>Google may use Personal Data to contextualize and personalize the ads of its own advertising network.</p> <p>Personal Data processed: Cookies; Usage Data.</p> <p>Place of processing: United States – <a href="https://policies.google.com/privacy" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h4 class="wp-block-heading">Displaying content from external platforms</h4> <p>This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.<br>This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.</p> <h5 class="wp-block-heading"><strong>Google Fonts (Google LLC)</strong></h5> <p>Google Fonts is a typeface visualization service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.</p> <p>Personal Data processed: Usage Data; various types of Data as specified in the privacy policy of the service.</p> <p>Place of processing: United States – <a href="https://policies.google.com/privacy" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h5 class="wp-block-heading"><strong>Google Maps widget (Google LLC)</strong></h5> <p>Google Maps is a maps visualization service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.</p> <p>Personal Data processed: Cookies; Usage Data.</p> <p>Place of processing: United States – <a href="https://policies.google.com/privacy" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h4 class="wp-block-heading">Interaction with live chat platforms</h4> <p>This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, for contacting and being contacted by this Website support service.<br>If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.</p> <h5 class="wp-block-heading"><strong>Tidio Live Chat widget (Tidio LLC)</strong></h5> <p>The Tidio Live Chat widget is a service for interacting with the Tidio live chat platform provided by Tidio LLC.</p> <p>Personal Data processed: Cookies; Data communicated while using the service; Usage Data.</p> <p>Place of processing: United States – <a href="https://www.tidio.com/privacy-policy/" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <p>These services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.<br>Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.</p> <h5 class="wp-block-heading"><strong>WordPress.com (Automattic Inc.)</strong></h5> <p>WordPress.com is a platform provided by Automattic Inc. that allows the Owner to build, run and host this Website.</p> <p>Personal Data processed: various types of Data as specified in the privacy policy of the service.</p> <p>Place of processing: United States – <a href="https://automattic.com/privacy/" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h4 class="wp-block-heading">Registration and authentication</h4> <p>By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services.<br>Depending on what is described below, third parties may provide registration and authentication services. In this case, this Website will be able to access some Data, stored by these third-party services, for registration or identification purposes.<br>Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.</p> <h5 class="wp-block-heading"><strong>WordPress.com Single Sign On (Automattic Inc.)</strong></h5> <p>WordPress.com Single Sign On is a registration and authentication service provided by Automattic Inc. and is connected to the WordPress.com network.</p> <p>Personal Data processed: various types of Data as specified in the privacy policy of the service.</p> <p>Place of processing: United States – <a href="https://automattic.com/privacy/" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h4 class="wp-block-heading">Tag management</h4> <p>This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.<br>This results in the Users’ Data flowing through these services, potentially resulting in the retention of this Data.</p> <h5 class="wp-block-heading"><strong>Google Tag Manager (Google LLC)</strong></h5> <p>Google Tag Manager is a tag management service provided by Google LLC.</p> <p>Personal Data processed: Usage Data.</p> <p>Place of processing: United States – <a href="https://policies.google.com/privacy" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <h4 class="wp-block-heading">Traffic optimization and distribution</h4> <p>This type of service allows this Website to distribute their content using servers located across different countries and to optimize their performance.<br>Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User’s browser.<br>Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.</p> <h5 class="wp-block-heading"><strong>Cloudflare (Cloudflare Inc.)</strong></h5> <p>Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.<br>The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User’s browser, while also allowing analytical data from this Website to be collected.</p> <p>Personal Data processed: Cookies; various types of Data as specified in the privacy policy of the service.</p> <p>Place of processing: United States – <a href="https://www.cloudflare.com/privacypolicy/" target="_blank" rel="noreferrer noopener">Privacy Policy</a>.</p> <p></p> <h3 class="wp-block-heading">Cookie Policy</h3> <p>This Website uses Trackers. To learn more, Users may consult the <a href="https://www.iubenda.com/privacy-policy/26890241/cookie-policy" target="_blank" rel="noreferrer noopener">Cookie Policy</a>.</p> <h2 class="wp-block-heading">Further Information for Users</h2> <h3 class="wp-block-heading">Legal basis of processing</h3> <p>The Owner may process Personal Data relating to Users if one of the following applies:</p> <ul class="wp-block-list"> <li>Users have given their consent for one or more specific purposes.</li> <li>provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;</li> <li>processing is necessary for compliance with a legal obligation to which the Owner is subject;</li> <li>processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;</li> <li>processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.</li> </ul> <p>In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.</p> <h3 class="wp-block-heading">Further information about retention time</h3> <p>Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.</p> <p>Therefore:</p> <ul class="wp-block-list"> <li>Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.</li> <li>Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.</li> </ul> <p>The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to fulfil a legal obligation or upon order of an authority.<br><br>Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.</p> <h3 class="wp-block-heading">The rights of Users based on the General Data Protection Regulation (GDPR)</h3> <p>Users may exercise certain rights regarding their Data processed by the Owner.</p> <p>In particular, Users have the right to do the following, to the extent permitted by law:</p> <ul class="wp-block-list"> <li><strong>Withdraw their consent at any time.</strong> Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.</li> <li><strong>Object to processing of their Data.</strong> Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.</li> <li><strong>Access their Data.</strong> Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.</li> <li><strong>Verify and seek rectification.</strong> Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.</li> <li><strong>Restrict the processing of their Data.</strong> Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.</li> <li><strong>Have their Personal Data deleted or otherwise removed.</strong> Users have the right to obtain the erasure of their Data from the Owner.</li> <li><strong>Receive their Data and have it transferred to another controller.</strong> Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.</li> <li><strong>Lodge a complaint.</strong> Users have the right to bring a claim before their competent data protection authority.</li> </ul> <p>Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.</p> <h3 class="wp-block-heading">Details about the right to object to processing</h3> <p><strong>Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.</strong></p> <p><strong>Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.</strong></p> <h3 class="wp-block-heading">How to exercise these rights</h3> <p>Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.</p> <h2 class="wp-block-heading">Additional information about Data collection and processing</h2> <h3 class="wp-block-heading">Legal action</h3> <p>The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.<br>The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.</p> <h3 class="wp-block-heading">Additional information about User’s Personal Data</h3> <p>In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.</p> <h3 class="wp-block-heading">System logs and maintenance</h3> <p>For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.</p> <h3 class="wp-block-heading">Information not contained in this policy</h3> <p>More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.</p> <h3 class="wp-block-heading">Changes to this privacy policy</h3> <p>The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.<br><br>Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.</p> <h3 class="wp-block-heading">Definitions and legal references</h3> <h4 class="wp-block-heading">Personal Data (or Data)</h4> <p>Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.</p> <h4 class="wp-block-heading">Usage Data</h4> <p>Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.</p> <h4 class="wp-block-heading">User</h4> <p>The individual using this Website who, unless otherwise specified, coincides with the Data Subject.</p> <h4 class="wp-block-heading">Data Subject</h4> <p>The natural person to whom the Personal Data refers.</p> <h4 class="wp-block-heading">Data Processor (or Processor)</h4> <p>The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.</p> <h4 class="wp-block-heading">Data Controller (or Owner)</h4> <p>The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.</p> <h4 class="wp-block-heading">This Website (or this Application)</h4> <p>The means by which the Personal Data of the User is collected and processed.</p> <h4 class="wp-block-heading">Service</h4> <p>The service provided by this Website as described in the relative terms (if available) and on this site/application.</p> <h4 class="wp-block-heading">European Union (or EU)</h4> <p>Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.</p> <h4 class="wp-block-heading">Cookie</h4> <p>Cookies are Trackers consisting of small sets of data stored in the User’s browser.</p> <h4 class="wp-block-heading">Tracker</h4> <p>Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.</p> <h4 class="wp-block-heading">Legal information</h4> <p>This privacy policy relates solely to this Website, if not stated otherwise within this document.</p> </div> </div> </main><!-- /.main --> <aside class="sidebar"> </aside><!-- /.sidebar --> </div><!-- /.content --> </div><!-- /.wrap --> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script src="//code.tidio.co/kmvw3jhnjyfvbybfrebxqfsmklrwkpfa.js" async></script> <footer> <div class="connect-with-us uk-flex uk-flex-column uk-flex-middle"> <div class="uk-flex uk-flex-column uk-flex-middle"> <h4>Connect with us</h4> <p class="connect-sub uk-text-center">There are many ways to get in touch with us! 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We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Canada's accessibility laws.</p> </div> </div> <div class="logos uk-flex uk-flex-center"> <div class="footer-award-imgs uk-flex uk-flex-row uk-flex-center uk-flex-wrap"> <a aria-label="Buy Social Canada" href="https://www.buysocialcanada.com/" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/02/Untitled-500-x-500-px-4.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> <a aria-label="Home Care Ontario" href="https://www.homecareontario.ca/" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/02/Home-Care-Ontario.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> <a aria-label="Ontario Long Term Care Association" href="https://www.oltca.com/" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/02/OLTCA.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> <a aria-label="Canadian Franchise Association" href="https://cfa.ca/" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/02/Untitled-500-x-500-px-3.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> <a aria-label="BC Seniors Living Association" href="https://www.bcsla.ca/" target="_blank"> <img width="100" height="100" src="/wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n-150x150.webp" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" srcset="/wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n-150x150.webp 150w, /wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n-300x300.webp 300w, /wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n-1024x1024.webp 1024w, /wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n-768x768.webp 768w, /wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n-1536x1536.webp 1536w, /wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n-600x600.webp 600w, /wp-content/uploads/2024/02/327368457_1059758284956777_8080150997651940990_n.webp 1638w" sizes="auto, (max-width: 100px) 100vw, 100px" /> </a> <a aria-label="BC Care Providers" href="https://bccare.ca/" target="_blank"> <img width="100" height="100" src="/wp-content/uploads/2024/02/347830218_738234158082211_6481894237751009724_n-150x150.png" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" srcset="/wp-content/uploads/2024/02/347830218_738234158082211_6481894237751009724_n-150x150.png 150w, /wp-content/uploads/2024/02/347830218_738234158082211_6481894237751009724_n-300x300.webp 300w, /wp-content/uploads/2024/02/347830218_738234158082211_6481894237751009724_n-1024x1024.png 1024w, /wp-content/uploads/2024/02/347830218_738234158082211_6481894237751009724_n-768x768.png 768w, /wp-content/uploads/2024/02/347830218_738234158082211_6481894237751009724_n-600x600.png 600w, /wp-content/uploads/2024/02/347830218_738234158082211_6481894237751009724_n.webp 1525w" sizes="auto, (max-width: 100px) 100vw, 100px" /> </a> <a aria-label="Veterans Affairs Canada" href="https://www.veterans.gc.ca/eng" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/02/veterans-affairs-canada-.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> <a aria-label="Canadian Cancer Society" href="https://cancer.ca/en/" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/02/Canadian-Cancer-Society.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> <a aria-label="Vision Loss Rehabilitation Canada" href="https://visionlossrehab.ca/en" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/06/Untitled-500-x-500-px-1-1.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> <a aria-label="Alberta Blue Cross" href="https://www.ab.bluecross.ca/index.php" target="_blank"> <img width="1" height="1" src="/wp-content/uploads/2024/06/Untitled-500-x-500-px.svg" class="attachment-100x100 size-100x100" alt="" decoding="async" loading="lazy" /> </a> </div> </div> <div class="footer-menu"> <div class="menu-container uk-flex uk-flex-column uk-flex-middle uk-flex-between"> <div class="menu"> <ul id="menu-national-footer-menu" class="nav"><li class="menu-item menu-blog"><a href="https://justlikefamily.ca/resources/">Blog</a></li> <li class="menu-item menu-work-with-us"><a href="https://justlikefamily.ca/jobs/">Work with us!</a></li> <li class="menu-item menu-franchising"><a target="_blank" href="https://justlikefamilyfranchise.ca/">Franchising</a></li> </ul> </div> <p class="copyright uk-text-center uk-text-left@l">© Just Like Family - <a href='/'>Home Care</a> 2024. 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