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srcset=""> <span class="my-products-header__text">My Products</span> </a>  </div> <a href="/app/utils/welcome?p_next_page=right-to-repair" class="user-login__wrapper"> <img src="/euf/assets/motorola_v3/assets/user-profile.png" alt="icon user profile" class="user-login__icon"> <span class="user-login__text">Sign in</span> </a>  <img class="menu-close" src="/euf/assets/motorola_v3/assets/icon-close-menu.svg" alt="icon close menu" /> <img class="menu-hamburguer" src="/euf/assets/motorola_v3/assets/menu-hamburguer.svg" alt="menu hamburguer" /> </div> </header> <link rel="stylesheet" type="text/css" href="/euf/assets/motorola_v3/styles/right-to-repair.css"> <main class="home right-to-repair"> <div class="hero"> <div class="hero-text">Making repairs easier & more accessible</div> <p class="hero-p">Giving our customers access to the parts, service manuals and software tools needed to repair Motorola phones.</p> </div> <div class="container-center"> <div class="section-2 image-right"> <div class="md-6"> <div class="sub-sec"> <p class="font-48"> Extend your product’s life </p> <p class="sub-sec-sub-head"> Motorola was the first major smartphone manufacturer to partner with <a href="https://www.ifixit.com/collaborations/motorola">iFixit</a> to supply genuine parts. We continue to expand our partnerships adding <a href="https://motorola.mobilesentrix.com/?utm_source=website&utm_medium=site&utm_campaign=motorolasiteclick">Mobile Sentrix</a> as one of our preferred parts distributors. </p> </div> </div> <div class="md-6"> <div class="sub-sec image-sec"> <img class="width-75-perc" src="/euf/assets/motorola_v3/assets/motorola-logo-white.png" alt=""> </div> </div> </div> <div class="section-2 image-left"> <div class="md-6"> <div class="sub-sec image-sec"> <img class="width-75-perc" src="/euf/assets/motorola_v3/images/right-to-repair/right-to-repair-find-genuine-parts-m.jpg" alt=""> </div> </div> <div class="md-6"> <div class="sub-sec"> <p class="font-48"> Find genuine Motorola parts </p> <p class="sub-sec-sub-head">We are here to help you find and purchase genuine Motorola parts to repair devices.</p> <div class="button-container-div"> <a href="https://motorola.mobilesentrix.com/?utm_source=website&utm_medium=site&utm_campaign=motorolasiteclick" class="button">Mobile Sentrix</a> <a href="https://www.wholesalegadgetparts.com/genuine-oem/" class="button">WGP</a> </div> <p class="sub-sec-sub-head">Note: If you are a consumer, we suggest you first contact a<a href="https://www.ubreakifix.com/"> recommended repair provider</a> or a <a href="https://www.wisecertification.com/retaildirectory/">Wise-certified repair center </a> who can help with purchasing the correct parts.</p> </div> </div> </div> </div> <div class="section-2 image-right"> <div class="md-6"> <div class="sub-sec"> <p class="font-48">The hardware tools you need</p> <p class="sub-sec-sub-head">We recommend repair centers use precision tools for high quality repairs. Details of repair tools can be found in the product’s L2 service manual.</br></br>The majority of repair tools are standard and can be purchased through<a href="https://www.ifixit.com/Tools"> iFixit,</a> while more specific tools are available through our preferred parts distributor,<a href="https://motorola.mobilesentrix.com/?utm_source=website&utm_medium=site&utm_campaign=motorolasiteclick"> Mobile Sentrix.</a> In addition, some tools can be 3D printed via our partner <a/ href="https://www.redwolf.io/motorola">Red Wolf Technology. </a> </p> </div> </div> <div class="md-6"> <div class="sub-sec image-sec"> <img class="width-75-perc" src="/euf/assets/motorola_v3/images/right-to-repair/right-to-repair-hardware-tools-m.jpg" alt=""> </div> </div> </div> <div class="section-2 image-left"> <div class="md-6"> <div class="sub-sec image-sec"> <img class="width-50-perc" src="/euf/assets/motorola_v3/images/right-to-repair/ifixit-logo-white-stacked-RGB.png" alt=""> </div> </div> <div class="md-6"> <div class="sub-sec"> <p class="font-48"> Fix-it-yourself </p> <p class="sub-sec-sub-head">We recommend you use our repair options during the in-warranty period for best results. However, if you would like to perform the repair yourself, you can order a repair kit.<a href="https://www.ifixit.com/collaborations/motorola" class="button">Order Kit</a></br> <a href="https://help.motorola.com/hc/apps/settings/legal/global/en-us/index.html?t=index">See Warranty Terms</a></p> <div class="button-container-div"> </div> </div> </div> </div> <div class="section-2 image-right"> <div class="md-6"> <div class="sub-sec"> <p class="font-48">Access to authentic repair documents</p> <p class="sub-sec-sub-head">Motorola provides all the essential information needed to perform a repair, including parts lists, disassembly/ assembly manuals, and detailed schematics diagrams.</p> <div class="button-container-div"> <a href="https://motorola.mobilesentrix.com/?utm_source=website&utm_medium=site&utm_campaign=motorolasiteclick" class="button">Download documents</a> </div> </div> </div> <div class="md-6"> <div class="sub-sec image-sec"> <img class="width-50-perc" src="/euf/assets/motorola_v3/images/right-to-repair/right-to-repair-repair-docs-m.jpg" alt=""> </div> </div> </div> <div class="section-single"> <div class="md-12"> <div class="sub-sec"> <p class="font-48">Self-repair with software </p> </div> </div> <div class="md-12"> <div class="sub-sec image-sec"> <img class="fbi-background-img-desktop" src="https://en-gb.support.motorola.com/euf/assets/motorola_v3/images/rsa-images/Rebrandedwith USB cable image.png" alt=""> </div> </div> <div class="md-12"> <div class="sub-sec"> <p class="sub-sec-sub-head">Not sure if your device issue is software-related? Our PC-based Software Fix tool can help perform a full software update on your device and potentially avoid a time-consuming repair. </p> <div class="button-container-div"> <div class="learn-more"> <a href="https://en-us.support.motorola.com/app/softwarefix" class="button">Learn more</a> </div> </div> </div> </div> </div> <div class="section-2 image-right"> <div class="md-6"> <div class="sub-sec"> <p class="font-48">Get help at any time</p> <p class="sub-sec-sub-head">Use the preloaded Device Help app to troubleshoot issues, explore features or even run a full hardware diagnosis test to make sure everything is running smoothly. </p> </div> </div> <div class="md-6"> <div class="sub-sec image-sec"> <img class="width-75-perc" src="/euf/assets/motorola_v3/images/right-to-repair/right-to-repair-help-app-m.jpg" alt=""> </div> </div> </div> <div class="section-single"> <div class="md-12"> <div class="sub-sec"> <p class="font-48">Frequently Asked Questions</p> </div> </div> <dl class="accordion"> <dt> <a href="">How is Motorola supporting product repair? </a> <i class="accordian-arrow fa fa-angle-down" ></i> </dt> <dd>Motorola is committed to providing customers with repair options including parts purchase, software and hardware tools and detailed repair instructions.</dd> <dt> <a href="">Where can I find the repair manuals for my device? </a> <i class="accordian-arrow fa fa-angle-down" ></i> </dt> <dd>The manuals and parts lists for your Motorola device can be found on Motorola’s parts distributor website.</dd> <dt> <a href="">Can I choose to repair my in-warranty device? Would it impact my warranty? </a> <i class="accordian-arrow fa fa-angle-down" ></i> </dt> <dd>Yes, you can choose to do your own repair at any time; however, some repairs are complex, and we would recommend that you use an authorized repair center while your products are in-warranty so that you do not inadvertently void the warranty.</br></br> For example, in the case of a cracked screen, which is not covered by warranty, the phone will be considered out of warranty because of the screen damage. You can choose to order a repair kit from iFixit. If the repair is performed well, with genuine Motorola parts and doesn’t damage anything else, the phone will now be back in warranty. If further damage is incurred to other components or if non-Motorola parts are used during repair, it would still be considered to be out of warranty, and our technicians will discover this if you later try to submit the phone for an in-warranty repair.</dd>  <dt> <a href="">What if my phone is not listed on the iFixit or Mobile Sentrix sites? </a> <i class="accordian-arrow fa fa-angle-down" ></i> </dt> <dd>If your phone is not listed on one of our partner sites, you can visit our<a href="/app/repair-faqs/category/how-submit-repair"> repair submission page </a> for out of warranty options.</dd> <dt> <a href="">How can I find out about Motorola’s other repair options?</a> <i class="accordian-arrow fa fa-angle-down" ></i> </dt> <dd>We offer different <a href="/app/repair-faqs/category/what-my-service-options"> repair options</a> depending on whether your device is in or out of warranty and whether or not you have a <a href="https://www.motorola.com/us/moto-care">Motocare protection plan.</a> </dd> <dt> <a href="">How can I check if my device is in warranty?</a> <i class="accordian-arrow fa fa-angle-down" ></i> </dt> <dd>You can check your device warranty <a href="/app/mcp/my_devices"> here. </a></dd> </dl> </div> </div> </main> <script>(function ($) { var allPanels = $('.accordion > dd').hide(); $('.accordion > dt').click(function () { var $this = $(this); var $arrow = $this.find('.accordian-arrow'); var $target = $this.next(); $arrow.toggleClass('up'); if (!$target.hasClass('active')) { allPanels.removeClass('active').slideUp(); $target.addClass('active').slideDown(); } else { $target.removeClass('active').slideUp(); } return false; }); })(jQuery);</script> <script src='/euf/assets/motorola_v3/js/fontawesome.js' ></script> <div id="rn_AnswerFeedback_3" class="rn_AnswerFeedback rn_AnswerFeedback"> <div id="rn_AnswerFeedback_3_AnswerFeedbackControl" class="rn_AnswerFeedbackControl"> <h2 class="rn_Title">Was this page helpful?</h2> <div 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