Optum Patient Support

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Find care </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find doctors, specialists, locations, urgent care and other services near you </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/care/bill-pay-patient-portal.html"> Patient portal sign-in </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Make appointments, get medical records, message your care team and more </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/care.html"> Get the right kind of care </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> From primary to virtual to urgent care, learn where to go and when </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div 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data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item0/col4/image.coreimg{.width}.jpeg/1722699948186/11-things-to-keep-in-mind.jpeg" data-asset="/content/dam/internal-resources/images/11-things-to-keep-in-mind.jpg" data-asset-id="294c86d3-7acb-4e3d-b3ea-72bfd0ab6907" id="image-06c91be792" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item0/col4/image.coreimg.jpeg/1722699948186/11-things-to-keep-in-mind.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__body-3-bold"><a href="https://www.optum.com/en/health-articles.html/healthy-living/how-can-i-live-more-healthy-and-active-lifestyle">11 things to keep in mind for a more healthy lifestyle</a></span></p> </div> <div 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enrollment</span></p> <p><span class="o5-text__body-2-bold">Plan ahead for 2025</span></p> <p style=" margin-bottom: 18.0px; "><span class="o5-text__body-3">Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.</span></p> </div> <div class="o5-mega-nav-card__action"> <a class="o5-mega-nav-card__action-link dmp-btn dmp-btn--md dmp-btn--2" href="https://www.optum.com/en/library/health-finances.html">Explore your options</a> </div> </div> </div> </div> </div> <div id="item2" class="o5-mega-nav-group--item o5-mega-nav-container dmp-container " qa_handles="o5-mega-nav-container"> <div class="o5-mega-nav__row dmp-row" role="navigation" aria-label="MegaNav"> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card "> <div class="o5-mega-nav-card__image"> </div> <div class="o5-mega-nav-card__title">Pharmacy</div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p>We make it easy to get medications you need, when and where you need them</p> </div> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">How can we help?</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/medication-delivery.html"> Home Delivery Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in, fill your prescription and have it delivered right to your door </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/specialty-pharmacy.html"> Specialty Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in and fill your specialty prescriptions for complex therapies </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/infusion-pharmacy.html"> Infusion Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in and manage your infusion therapies </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.genoahealthcare.com/"> Genoa Healthcare </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Manage your medications for mental health and complex conditions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">Helpful links</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www2.optumrx.com/"> Optum Rx </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> For people with pharmacy insurance benefits through Optum Rx </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://os.optumrx.com/order-search"> Track orders </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Track your home delivery and specialty order </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/customer-support/pharmacy-support.html"> Pharmacy support </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contact information and answers to frequently asked questions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card o5-mega-nav-card--gray-background"> <div class="o5-mega-nav-card__image"> <div data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item2/col4/image.coreimg{.width}.jpeg/1723148242978/optumrx-on-the-go.jpeg" data-asset="/content/dam/internal-resources/images/optumrx-on-the-go.jpg" data-asset-id="4c038f44-b789-483f-b39e-ed8a31253feb" id="image-28603483c6" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item2/col4/image.coreimg.jpeg/1723148242978/optumrx-on-the-go.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__small-1-bold">Mobile app</span></p> <p><span class="o5-text__body-2-bold">Optum Rx on the go</span></p> <p style=" margin-bottom: 18.0px; "><span class="o5-text__body-3">Request refills, track order status, manage billing information and much more.</span></p> <div><a 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class="o5-detail-hero-banner__bodyCopy-generic dmp-type__body-1"><p style=" text-align: center; "><span class="o5-text__body-1">Let us help you find what you are looking for.</span></p> </div> <div class="o5-detail-hero-banner__button"> </div> </div> </div> </div> </div> </div> <div class="o5-full-column dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column--1152621470" class="dmp-bg__brand-secondary-3"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><p style=" text-align: left; padding-top: 20.0px; " class="dmp-link-std"><img src="/content/dam/o4-dam/images/corporate/icons/Globe_Rich_Icon20.png" alt=""/> <span class="o5-text__body-1"><a href="/es/customer-support/patient-support.html" lang="es" class="dmp-link-std">Ver página en Español</a></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="o5-simple-card aem-GridColumn aem-GridColumn--default--12"> <div id="o5-simple-card-74f42687f6b4932c95a3ad6c" data-optum-cmp="o5-simple-card" qa_handles="o5-simple-card" data-aem-module="o5-simple-card" class="o5-simple-card-grouping__container o5-simple-card-grouping__none"> <div class="o5-simple-card-grouping__rowcontainer"> <div id="o5-simple-card-row-85bafc0035aa02f0049fdaa8" class="dmp-container"> <section class="o5-simple-card-grouping__grid o5-simple-card-grouping__2 dmp-row"> <div class="dmp-col-12 dmp-col-md-6 dmp-col-xl-3"> <div id="o5-simple-card-grouping-15fd9062e9df7e4596338fd5" class="o5-simple-card-grouping__card o5-simple-card-grouping__ o5-simple-card-grouping__" qa_handles="o5-simple-cards-grouping"> <h2 class="o5-simple-card-grouping__HeadingH2 dmp-type__heading-3" ${model.headingLevelSimple}>Care contact information by state</h2> <div class="o5-simple-card-grouping__bodycopy dmp-type__body-2"><p>Find phone numbers, helpful links and other contact options.</p> </div> <div class="o5-simple-card-grouping__buttons"> <a aria-label="Choose your state Care contact information by state " href="#medicalgroups" class="dmp-link-std">Choose your state</a> </div> </div>  </div> <div class="dmp-col-12 dmp-col-md-6 dmp-col-xl-3"> <div id="o5-simple-card-grouping-e3e95ddac0b5bb1c60d829c9" class="o5-simple-card-grouping__card o5-simple-card-grouping__brand-white o5-simple-card-grouping__simplecard_left" qa_handles="o5-simple-cards-grouping"> <h2 class="o5-simple-card-grouping__HeadingH2 dmp-type__heading-3" ${model.headingLevelSimple}>Housecalls</h2> <div class="o5-simple-card-grouping__bodycopy dmp-type__body-2"><p><span class="type__body-2">Call the number on the back of your membership card for assistance. </span></p> </div> </div>  </div> <div class="dmp-col-12 dmp-col-md-6 dmp-col-xl-3"> <div id="o5-simple-card-grouping-f5183d557bee2f72c729a19f" class="o5-simple-card-grouping__card o5-simple-card-grouping__ o5-simple-card-grouping__" qa_handles="o5-simple-cards-grouping"> <h3 class="o5-simple-card-grouping__HeadingH3 dmp-type__heading-5" ${model.headingLevelSimple}>Live and Work Well</h3> <div class="o5-simple-card-grouping__bodycopy dmp-type__body-2"><p>Get support, answers and expert care for mental health and substance use disorders.</p> <p>Phone: <a href="tel:1-800-557-5745" aria-label="1-800-557-5745 Live and Work Well">1-800-557-5745</a></p> <p>Website: <a href="https://www.liveandworkwell.com/content/en/public.html">Live and Work Well</a></p> </div> </div>  </div> <div class="dmp-col-12 dmp-col-md-6 dmp-col-xl-3"> <div id="o5-simple-card-grouping-180a025589fdab3a469dd308" class="o5-simple-card-grouping__card o5-simple-card-grouping__ o5-simple-card-grouping__" qa_handles="o5-simple-cards-grouping"> <h2 class="o5-simple-card-grouping__HeadingH2 dmp-type__heading-3" ${model.headingLevelSimple}>NowClinic</h2> <div class="o5-simple-card-grouping__bodycopy dmp-type__body-2"><p><span class="type__body-2">Sign in for telehealth or call for customer support.</span></p> <p><span class="type__body-2">Phone: <a href="tel:1-877-550-1515">1-877-550-1515</a><br /> <br /> Website: <a href="http://www.NowClinic.com">www.nowclinic.com</a></span></p> </div> </div>  </div> </section> </div> </div> </div></div> <div class="o5-quick-links dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-quick-links-917661978" class="o5-quick-links__container analytics_75handle" qa_handles="o5-quick-links__container"> <div class="dmp-container"> <ul class="o5-quick-links__row dmp-row"> <li class="dmp-col-12 dmp-col-sm-12 dmp-col-md-6 dmp-col-xl-4 dmp-col-xxl"> <a class="o5-quick-links__card dmp-type__body-3" href="/en/care/bill-pay-patient-portal.html"> <img class="o5-quick-links__icon" alt=""/> <span class="o5-quick-links__links dmp-type__body-3-bold"> Bill pay and patient portals </span> </a> </li> <li class="dmp-col-12 dmp-col-sm-12 dmp-col-md-6 dmp-col-xl-4 dmp-col-xxl"> <a class="o5-quick-links__card dmp-type__body-3" href="/en/care/patient-faq.html"> <img class="o5-quick-links__icon" alt=""/> <span class="o5-quick-links__links dmp-type__body-3-bold"> Patient FAQ for Optum Care </span> </a> </li> <li class="dmp-col-12 dmp-col-sm-12 dmp-col-md-6 dmp-col-xl-4 dmp-col-xxl"> <a class="o5-quick-links__card dmp-type__body-3" href="https://www.optum.com/en/patient-resources.html"> <img class="o5-quick-links__icon" alt=""/> <span class="o5-quick-links__links dmp-type__body-3-bold"> Patient forms and resources </span> </a> </li> <li class="dmp-col-12 dmp-col-sm-12 dmp-col-md-6 dmp-col-xl-4 dmp-col-xxl"> <a class="o5-quick-links__card dmp-type__body-3" href="https://www2.optumrx.com/"> <img class="o5-quick-links__icon" alt=""/> <span class="o5-quick-links__links dmp-type__body-3-bold"> Pharmacy customer services </span> </a> </li> <li class="dmp-col-12 dmp-col-sm-12 dmp-col-md-6 dmp-col-xl-4 dmp-col-xxl"> <a class="o5-quick-links__card dmp-type__body-3" href="https://www.optum.com/en/customer-support/technical-support.html"> <img class="o5-quick-links__icon" alt=""/> <span class="o5-quick-links__links dmp-type__body-3-bold"> Technical support </span> </a> </li> </ul> </div> </div> </div> <div class="o5-full-column dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column--559410183" class="dmp-bg__none"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-accordion dmp-margin__top-0 dmp-margin__bottom-80 aem-GridColumn aem-GridColumn--default--12"> <section id="o5-accordion-625631454" class="o5-accordion__container dmp-container" qa_handles="o5-accordion" data-uid="625631454" data-optum-cmp="o5-accordion"> <h2 class="o5-accordion__heading dmp-type__heading-2"> More helpful resources and member support </h2> <div class="o5-accordion__basic" qa_handles="o5-accordion__basic"> <input class="basictoggle" type="hidden" value="false"/> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> VA Community Care Network </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p>Find a VA location or community care provider. Call for support or to schedule an exam.</p> <ul><li><a href="https://www.vacommunitycare.com/tpa-ap-web?navDeepDive=VACCN%20publicHomeDefaultContent">VA locations and providers</a></li><li><a href="tel:1-877-881-7618">Call the main VA Contact Center at 1-877-881-7618</a></li><li><a href="tel:1-866-933-8387">Call VA exam scheduling at 1-866-933-8387</a></li></ul> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Mental and behavorial health </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><strong>Mental health screening<br /> </strong>Free, private and anonymous mental health screening available through Mental Health America. Based on the results, MHA will provide information and resources to help.</span></p> <p><span class="o5-text__body-2">If you're in a crisis or thinking about suicide, get in touch with someone immediately:<br /> </span></p> <p><span class="o5-text__body-2"><strong>National Suicide Prevention Lifeline</strong><br /> <a href="tel:1-800-273-8255">1-800-273-TALK</a> (8255)<br /> En español <a href="tel:1-888-628-9454">1-888-628-9454</a><br /> <a href="tel:1-800-799-4889">1-800-799-4889</a> (TTY)<br /> Text "HELLO" to 741741<br /> <a href="https://988lifeline.org/">https://988lifeline.org/</a></span></p> <p><span class="o5-text__body-2"><strong>Substance Abuse and Mental Health Services </strong><br /> Administration (SAMHSA) National Helpline<br /> </span></p> <p><span class="o5-text__body-2">Free and confidential mental health and substance abuse treatment referral and information services available 24/7 (in English and Spanish)<br /> <a href="tel:1-800-662-4357">1-800-662-HELP (4357)</a><br /> <a href="https://www.samhsa.gov/find-help/national-helpline">www.samhsa.gov/find-help/national-helpline</a></span></p> <p><span class="o5-text__body-2"><strong>Crisis Text Line<br /> </strong><span class="o5-text__body-2">Connect with a crisis counselor 24/7 via text<br /> Text “HELLO” to 741741<br /> <a href="http://www.crisistextline.org">www.crisistextline.org</a></span></span></p> <p><span class="o5-text__body-2"><strong>Veterans Crisis Line<br /> </strong><a href="tel:1-800-273-8255">1-800-273-TALK (8255)</a> and press 1<br /> Text to 838255<br /> <a href="http://www.veteranscrisisline.net">www.veteranscrisisline.net</a></span></p> <p><span class="o5-text__body-2"><strong>SAMHSA Disaster Distress Helpline<br /> </strong>Crisis counselors available 24/7 for anyone experiencing emotional distress related to a natural or human-caused disaster.<br /> <a href="tel:1-800-985-5990">1-800-985-5990</a><br /> Text TalkWithUs to 66746<br /> <a href="https://www.samhsa.gov/find-help/national-helpline">www.samhsa.gov/find-help/disaster-distress-helpline</a></span></p> <p><span class="o5-text__body-2"><strong>Behavioral Health</strong><br /> Find help for mental health, substance abuse and employee assistance programs.<br /> </span></p> <p><span class="o5-text__body-2">Phone: <a href="tel:1-800-557-5745">1-800-557-5745</a><br /> Website: <a href="https://www.liveandworkwell.com/public/">Live and Work Well </a><br /> Website: <a href="http://www.optumhealthslco.com/">Salt Lake County </a><br /> Website: <a href="http://www.optumhealthsandiego.com/">San Diego </a></span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Dental Network </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">Find support for your dental benefits.</span></p> <p><span class="o5-text__body-2"><strong>Phone:</strong> <a href="tel:1-877-816-3596">1-877-816-3596</a></span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Physical Health </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">Find a provider with a specialty in chiropractic, physical therapy, occupational therapy, speech therapy, or complementary alternative medicine.</span></p> <p><span class="o5-text__body-2"><strong>Phone:</strong> <a href="tel:1-800-873-4575">1-800-873-4575</a></span></p> <p><span class="o5-text__body-2"><strong>Website:</strong> <a href="https://www.myoptumhealthphysicalhealth.com/providerLocator.asp">Physical Health Provider Locator </a></span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Rally Wellness Incentives Portal </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">Find answers to your questions about employer wellness reward activities and incentive plans.</span></p> <p><span class="o5-text__body-2"><strong>Phone:</strong> <a href="tel:1-877-818-5826">1-877-818-5826</a></span></p> <p><span class="o5-text__body-2"><strong>Website</strong>: <a href="https://accounts.werally.com/">Rally sign in</a></span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Lien and Accident Information </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">Find the subrogation/right of reimbursement questionnaire related to the incident in your letter.</span></p> <p><span class="o5-text__body-2"><strong>Phone:</strong> <a href="tel:1-866-876-2791">1-866-876-2791</a></span></p> <p><span class="o5-text__body-2"><strong>Website</strong>: <a href="https://subro.optum.com/">Recovery Facts Questionnaire</a></span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> General inquiries </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">Call the number on the back of your membership card.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> 988 Suicide and Crisis Lifeline </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p>Find free and confidential support for you or loved ones 24/7. Here’s how to get help:</p> <ul><li><a href="https://988lifeline.org/">Visit 988 Suicide and Crisis Lifeline</a></li><li>Text "HELLO" to 741741</li><li><a href="tel:1-800-273-8255">Call the Suicide and Crisis Lifeline at 988 or 1-800-273-8255 (1-800-273-TALK)</a></li><li><a href="tel:1-888-628-9454.">En español: 1-888-628-9454</a></li><li><a href="tel:1-800-799-4889">Suicide and Crisis Lifeline TTY: 1-800-799-4889</a></li></ul> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Clinical guideline transparency </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p>Optum performs delegated medical management functions on behalf of certain Medicare Advantage plans. These activities may include review of medical necessity and appropriate level of care for services covered under such plans.</p> <p><a href="/en/care/clinical-coverage-criteria.html">Find the guidelines</a></p> </div> </div> </div> </section> </div> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><p><a id="medicalgroups"></a> </p> </div> </div> </div> <div class="o5-accordion dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <section id="o5-accordion--939423279" class="o5-accordion__container dmp-container" qa_handles="o5-accordion" data-uid="-939423279" data-optum-cmp="o5-accordion"> <h2 class="o5-accordion__heading dmp-type__heading-2"> Care support information by state </h2> <div class="o5-accordion__basic" qa_handles="o5-accordion__basic"> <input class="basictoggle" type="hidden" value="false"/> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Arizona </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2-bold">Optum Arizona</span></p> <p><span class="o5-text__body-2"><strong><a href="https://lookup.ocnetworkaz.com/">Find providers and clinic locations</a></strong></span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/arizona/optum-arizona/patient-support.html">Find patient support</a></strong></span></p> <p><span class="o5-text__body-2"><a href="https://epicpnwmychart.optum.com/mychart/Authentication/Login?"><strong>Sign in to MyChart</strong></a></span></p> <p><span class="o5-text__body-2">We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. <a href="https://www.optum.com/en/care/locations/move-to-mychart.html?v=optum.com/mychart">Learn more about MyChart</a></span></p> <p><span class="o5-text__body-2"><strong>Looking to pay a bill or view medical records from before October* or December** 2024?</strong></span></p> <ul><li><span class="o5-text__body-2">If you have billing questions, please call <a href="tel:18007658959">1-800-765-8959,</a> TTY 711.</span></li><li><span class="o5-text__body-2"><a href="https://optumcare.followmyhealth.com/Login/Home/Index?authproviders=0&returnArea=PatientAccess#!/default">Sign in to FollowMyHealth patient portal</a></span></li></ul> <p>* Applicable to patients receiving care from Optum Arizona (excluding the below locations). Use these bill pay or patient portal links if your visit was before October 1, 2024. </p> <p>** Applicable to patients receiving care from Apricus, Optum Primary Care Baseline, Dobson and San Tan locations. Use these bill pay or patient portal links if your visit was before December 1, 2024.</p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> California </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2-bold">Optum California</span></p> <p><span class="o5-text__body-2"><strong>Find providers and clinic locations</strong></span></p> <p><span class="o5-text__body-2"><strong>Find patient support</strong></span></p> <p><span class="o5-text__body-2-bold">Optum (formerly HealthCare Partners) and Optum Ambulatory Services Center (ASC)</span></p> <p><span class="o5-text__body-2">Use this if you’re an Optum patient in LA or Orange County, or to pay a bill for an ASC visit. Your billing statement will say “Bill ID” in the upper right corner.</span></p> <ul><li><span class="o5-text__body-2"><a href="https://pay.optum.com/" class="dmp-link-std">Pay Optum California bill</a><br /> </span></li></ul> <p><span class="o5-text__body-2-bold">Formerly HealthCare Partners or AppleCare Medical Group</span></p> <p><span class="o5-text__body-2">If you have an Optum (formerly HealthCare Partners or AppleCare Medical Group) portal account</span></p> <ul><li><span class="o5-text__body-2"><a href="https://patient.optum.com/#/interstitial" class="dmp-link-std">Sign in to patient portal</a><br /> </span></li></ul> <p><span class="o5-text__body-2-bold">Formerly Optum Care Medical Group</span></p> <p><span class="o5-text__body-2">If you have an Optum (formerly Optum Care Medical Group) portal account</span></p> <ul><li><span class="o5-text__body-2"><a href="https://www.medfusion.net/optum-27926/portal/#/user/login" class="dmp-link-std">Sign in to patient portal</a><br /> </span></li></ul> <p><span class="o5-text__body-2-bold">Formerly Optum Care Medical Group West Vista</span></p> <p><span class="o5-text__body-2">If you have an Optum portal account and get care in Riverside, San Bernardino or San Diego County</span></p> <ul><li><span class="o5-text__body-2"><a href="https://www.mybeaverchart.com/MyChart/Authentication/Login?" class="dmp-link-std">Sign in to patient portal</a><br /> </span></li></ul> <p> </p> <p><span class="o5-text__body-2-bold">Beaver Medical Group</span></p> <ul><li><span class="o5-text__body-2"><a href="https://www.mybeaverchart.com/MyChart/Authentication/Login?" class="dmp-link-std">Sign in to MyChart</a></span></li></ul> <p> </p> <p><span class="o5-text__body-2-bold">Pinnacle Medical Group</span></p> <ul><li><span class="o5-text__body-2"><a href="https://www.followmyhealth.com/Login/Home/Index?authproviders=0&returnArea=PatientAccess#!/default" class="dmp-link-std">Sign in to patient portal</a></span></li></ul> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Colorado </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2-bold">Optum Colorado</span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/colorado/optum-colorado.html">Find providers and clinic locations</a></strong></span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/colorado/optum-colorado/patient-support.html">Find patient support</a></strong></span></p> <p><span class="o5-text__body-2"><a href="https://epicpnwmychart.optum.com/mychart/Authentication/Login?"><strong>Sign in to MyChart</strong></a></span></p> <p><span class="o5-text__body-2">We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. <a href="https://www.optum.com/en/care/locations/move-to-mychart.html?v=optum.com/mychart">Learn more about MyChart</a></span></p> <p><span class="o5-text__body-2"><strong>Looking to pay a bill or view medical records from before December 2024?</strong></span></p> <ul><li><strong><strong><strong><strong><span class="o5-text__body-2">To view medical records for visits before December 1, 2024, visit <a href="https://optum.followmyhealth.com/Login/Home/Index?authproviders=0&returnArea=PatientAccess#!/default">FollowMyHealth patient portal.</a></span></strong></strong></strong></strong></li><li><strong><strong><strong><strong><span class="o5-text__body-2"><a href="https://pay5.patientportal.me/MVMG#/">Pay a bill for New West Physicians in Denver</a></span></strong></strong></strong></strong><ul><li><strong><strong><strong><strong><span class="o5-text__body-2">If you have billing questions, please call <a href="tel:18662740907">1-866-274-0907,</a> TTY 711</span></strong></strong></strong></strong></li></ul> </li><li><strong><strong><strong><strong><span class="o5-text__body-2"><a href="https://pay5.patientportal.me/OptumColoradoSprings#/">Pay a bill for Optum Colorado Springs</a></span></strong></strong></strong></strong><ul><li><strong><strong><strong><strong><span class="o5-text__body-2">If you have billing questions, please call <a href="tel:18772293448">1-877-229-3448,</a> TTY 711</span></strong></strong></strong></strong></li></ul> </li><li><strong><strong><strong><strong><span class="o5-text__body-2"><a href="https://pay5.patientportal.me/MVMG#/">Pay a bill for Mountain View Medical Group</a></span></strong></strong></strong></strong><ul><li><strong><strong><strong><span class="o5-text__body-2">If you have billing questions, please call <a href="tel:18667647729">1-866-764-7729,</a> TTY 711</span></strong></strong></strong></li></ul> </li></ul> <p><span class="o5-text__body-2"><strong>Have questions for our team?</strong></span></p> <p><span class="o5-text__body-2">* For Colorado Springs and the Pikes Peak region, please call customer service at <a href="tel:17195221133">1-719-522-1133</a>, TTY 711.</span></p> <p><span class="o5-text__body-2">* For the Denver metro area, please call customer service at <a href="tel:13034254680">1-303-425-4680</a>, TTY 711. Our representatives speak English, translation services are available.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Connecticut </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><a href="/en/care/locations/connecticut.html">Find care</a> near you. <br /> </span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Florida </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><a href="https://www.optum.com/en/care/locations/florida/optum-florida/patient-support.html">Find information</a> on patient support in Florida.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Idaho </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><a href="https://www.optum.com/en/care/locations/idaho/optum-idaho.html">Find information</a> on patient support in Idaho.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Indiana </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">Call Optum Indiana at <a href="tel:13175806309">1-317-580-6309</a>, TTY <strong>711 </strong>(local) or <a href="tel:18882552246">1-888-255-2246</a>, TTY <strong>711 </strong>(toll free).</span></p> <p><span class="o5-text__body-2">For billing questions, call <a href="tel:18006118036">1-800-611-8036</a>, TTY <strong>711.</strong></span></p> <p><span class="o5-text__body-2"><a href="/en/care/locations/indiana/optum-indiana.html" target="_self" rel="noopener noreferrer">Find care near you</a>.</span></p> <p><span class="o5-text__body-2">Visit our <a href="https://pxpportal.nextgen.com/optum-29624/portal/#/user/login" target="_blank" rel="noopener noreferrer">patient portal</a>.</span></p> <p><span class="o5-text__body-2"><a href="https://pay.instamed.com/Form/PaymentPortal/Default?id=AHN.IKSREVSPRING" target="_blank" rel="noopener noreferrer">Sign in to pay a bill</a> for services received March 16, 2024 or later.</span></p> <p><span class="o5-text__body-2"><a href="https://www.optum.com/en/care/locations/indiana/optum-indiana/patient-support/accountable-care-organization.html">Learn more about ACOs in Indiana</a>.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Kansas </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><a href="/en/care/locations/kansas.html">Find care</a> near you.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Maryland </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><a href="https://www.medexpress.com/">Find a MedExpress Urgent Care center</a> near you.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Massachusetts </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">Call Reliant Medical Group at <a href="tel:1-508-852-0600">1-508-852-0600,</a> TTY <strong>711 </strong>(local) or <a href="tel:1-800-283-2556">1-800-283-2556,</a> TTY <strong>711 </strong>(toll free).</span></p> <p><span class="o5-text__body-2"><a href="https://reliantmedicalgroup.org/find-a-doctor/">Find care</a> near you.</span></p> <p><span class="o5-text__body-2"><a href="https://mychart.reliantmedicalgroup.org/mychart/Authentication/Login?">Visit MyChart,</a> our patient portal.</span></p> <p><span class="o5-text__body-2"><a href="https://reliantmedicalgroup.org/online-bill-pay/">Pay a bill</a>.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Missouri </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><a href="/en/care/locations/missouri.html">Find care</a> near you.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Nevada </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2-bold">Optum Nevada</span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/nevada/optum-nevada.html">Find providers and clinic locations</a></strong></span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/nevada/optum-nevada/contact.html">Find contact information</a></strong></span></p> <p><span class="o5-text__body-2"><a href="https://epicpnwmychart.optum.com/mychart/Authentication/Login?"><strong>Sign in to MyChart</strong></a></span></p> <p><span class="o5-text__body-2">We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. <a href="https://www.optum.com/en/care/locations/move-to-mychart.html?v=optum.com/mychart">Learn more about MyChart</a></span></p> <p><span class="o5-text__body-2"><strong>Looking to pay a bill or view medical records from before December 2024?</strong></span></p> <p><span class="o5-text__body-2">Please call <a href="tel:18007658959">1-800-765-8959,</a> TTY 711.</span></p> <p><span class="o5-text__body-2"><strong>Looking to view medical records from before December 2024? Use the links below to navigate to the appropriate patient portal.</strong></span></p> <ul><li><span class="o5-text__body-2"><a href="https://optumcare.followmyhealth.com/Login/Home/Index?authproviders=0&returnArea=PatientAccess#!/default">Southwest Medical Associates</a></span></li><li><span class="o5-text__body-2"><a href="https://www.nextmd.com/ud2/Login/Login.aspx">Optum cancer care, Optum lung and allergy care or Optum orthopedics and spine</a></span></li><li><span class="o5-text__body-2"><a href="https://www.nextmd.com/ud2/Login/Login.aspx">Urology Specialists of Nevada</a></span></li></ul> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> New Jersey </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">To contact our New Jersey offices visit <a href="https://east.optum.com/helpful-resources/">here</a>.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> New Mexico </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2-bold">Optum New Mexico</span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/new-mexico/optum-new-mexico.html">Find providers and clinic locations</a></strong></span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/new-mexico/optum-new-mexico/contact.html">Find patient support</a></strong></span></p> <p><span class="o5-text__body-2"><a href="https://epicpnwmychart.optum.com/mychart/Authentication/Login?"><strong>Sign in to MyChart</strong></a></span></p> <p><span class="o5-text__body-2">We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. <a href="https://www.optum.com/en/care/locations/move-to-mychart.html?v=optum.com/mychart">Learn more about MyChart</a></span></p> <p><span class="o5-text__body-2"><strong>Looking to pay a bill or view medical records from before December 2024? Use the links below to navigate to the appropriate link.</strong></span></p> <ul><li><span class="o5-text__body-2"><a href="https://stg2-o5.optum.com/bin/dmp/tcpaybill">Pay a bill for Optum New Mexico</a></span></li><li><span class="o5-text__body-2"><a href="https://optumcare.followmyhealth.com/Login/Home/Index?authproviders=0&returnArea=PatientAccess#!/default">Sign in to FollowMyHealth patient portal</a>.</span></li></ul> <p><span class="o5-text__body-2"><strong>Have questions for our team?</strong></span></p> <p><span class="o5-text__body-2">For information, call <a href="tel:15059000932">1-505-900-0932</a>, TTY 711. Our representatives speak English and Spanish.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> New York </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2">To contact our New York offices visit <a href="https://east.optum.com/helpful-resources/">here</a>.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Ohio </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><strong>Optum Ohio</strong></span></p> <p><span class="o5-text__body-2">Call Optum Ohio at <a href="tel:16147944500">1-614-794-4500,</a> TTY <strong>711 </strong>(local) or <a href="tel:18333199364">1-833-319-9364,</a> TTY <strong>711 </strong>(toll free).</span></p> <p><span class="o5-text__body-2">For Optum Ohio billing questions, call <a href="tel:18006118036">1-800-611-8036,</a> TTY <strong>711.</strong></span></p> <p><span class="o5-text__body-2"><a href="/en/care/locations/ohio/optum-ohio.html" target="_self" rel="noopener noreferrer">Find care near you</a>.</span></p> <p><span class="o5-text__body-2">Visit our <a href="https://pxpportal.nextgen.com/optum-29624/portal/#/user/login" target="_blank" rel="noopener noreferrer">patient portal</a>.</span></p> <p><span class="o5-text__body-2"><a href="https://pay.instamed.com/Form/PaymentPortal/Default?id=AHN.IKSREVSPRING" target="_blank" rel="noopener noreferrer">Sign in to pay a bill</a> for services received March 16, 2024 or later.</span></p> <p><span class="o5-text__body-2"><a href="https://pay5.patientportal.me/Americanhealth#/" target="_blank" rel="noopener noreferrer">Sign in to pay a bill</a> for services received received March 15, 2024 or before.</span></p> <p><span class="o5-text__body-2"><strong>Unity Health Network</strong></span></p> <p><span class="o5-text__body-2">To contact Unity Health Network, <a href="https://www.unityhealthnetwork.org/contact" target="_blank" rel="noopener noreferrer">fill out our contact form</a>.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Oregon </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><strong>To contact GreenField Health:</strong></span></p> <p><span class="o5-text__body-2">Call <a href="tel:1-503-292-9560">1-503-292-9560,</a> TTY <strong>711,</strong> or fill out our <a href="https://www.greenfieldhealth.com/contact-us/">contact us form.</a><br /> </span></p> <p><span class="o5-text__body-2">Use our <a href="https://securemail.greenfieldhealth.com/portal/default.aspx">portal</a> to send a secure, private message.</span></p> <p><span class="o5-text__body-2"><strong>To contact Oregon Medical Group:</strong></span></p> <p><span class="o5-text__body-2">Visit our <a href="https://www.oregonmedicalgroup.com/contact-us">contact us page.</a></span></p> <p><span class="o5-text__body-2">Use <a href="https://www.oregonmedicalgroup.com/mychart-help">MyChart</a> (patient portal) to send a secure, private message.</span></p> <p><span class="o5-text__body-2"><strong>To contact Portland IPA:</strong></span></p> <p><span class="o5-text__body-2">To contact Portland IPA, call <a href="tel:1-503-731-7500">1-503-731-7500,</a> TTY <strong>711,</strong> or fill out our <a href="https://www.portlandipa.com/contact-us">contact us form.</a></span></p> <p><span class="o5-text__body-2">Use our <a href="https://www.portlandipa.com/">portal</a> to send a secure, private message.</span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Texas </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2-bold">Healthcare Associates of Texas</span></p> <p><span class="o5-text__body-2">We've offered primary care to families across northern Texas for more than 25 years. Our focus is on delivering superior patient care.</span></p> <p><span class="o5-text__body-2"><a href="https://healthcareassociates.com/" class="dmp-link-std">Find care</a></span></p> <p><br /> <strong><span class="o5-text__body-2-bold">USMD</span></strong></p> <p><span class="o5-text__body-2">We provide patient-centered health care across North Texas, focusing on preventive care for healthier, happier patients.</span></p> <p><span class="o5-text__body-2"><a href="https://www.usmd.com/" class="dmp-link-std">Visit USMD</a></span></p> <p><br /> <strong><span class="o5-text__body-2-bold">WellMed</span></strong></p> <p><span class="o5-text__body-2">We're focused on bringing proactive, preventive health care to older adults in Texas, Florida and New Mexico.</span></p> <p><span class="o5-text__body-2"><a href="https://www.wellmedhealthcare.com/" class="dmp-link-std">Visit WellMed</a></span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Utah </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2-bold">Optum Utah</span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/utah/optum-utah.html">Find providers and clinic locations</a></strong></span></p> <p><span class="o5-text__body-2"><strong><a href="https://www.optum.com/en/care/locations/utah/optum-utah/patient-support.html">Find patient support</a></strong></span></p> <p><span class="o5-text__body-2"><a href="https://epicpnwmychart.optum.com/mychart/Authentication/Login?"><strong>Sign in to MyChart</strong></a></span></p> <p><span class="o5-text__body-2">We moved to the MyChart patient portal in 2024. MyChart can be used to view medical records, pay a bill, message your provider, request refills, request or cancel appointments, and more. Find out what our change to the new patient portal means for you. <a href="https://www.optum.com/en/care/locations/move-to-mychart.html?v=optum.com/mychart">Learn more about MyChart</a></span></p> <p><span class="o5-text__body-2"><strong>To pay a bill or view medical records from visits before October 1, 2024, contact the numbers below.</strong></span></p> <p><span class="o5-text__body-2">For medical records, call <a href="tel:18446384825">1-844-638-4825</a> TTY 711.</span></p> <p><span class="o5-text__body-2">For billing questions, call <a href="tel:18007658959">1-800-765-8959</a> TTY 711.</span></p> <p><span class="o5-text__body-2">*If your visit was before October 1, 2024 and your provider was Dr. Vogeler or John Moore from Sandy Family Practice before moving to Optum, visit Healow to view prior medical records or pay a bill.</span></p> <p><span class="o5-text__body-2"><a href="https://mycw132.ecwcloud.com/portal18436/jsp/100mp/login_otp.jsp">Log in to Healow</a></span></p> </div> </div> <div class="o5-accordion__section o5-accordion__faqsection jso5AccordionSection" qa_handles="o5-basic__section"> <h3 class="o5-accordion__head"> <button class="o5-accordion__button js-o5-accordion-btn" type="button" aria-expanded="false" tabindex="0"> <i class="o5-accordion__icon" aria-hidden="true"> <?xml version="1.0" encoding="UTF-8" ?> <svg class="careticon" xmlns="http://www.w3.org/2000/svg" width="36" height="36" viewBox="0 0 36 36" fill="none"> <path d="M13.95 10.05C13.35 10.65 13.35 11.55 13.95 12.15L19.8 18L13.95 23.85C13.35 24.45 13.35 25.35 13.95 25.95C14.55 26.55 15.45 26.55 16.05 25.95L22.95 19.05C23.55 18.45 23.55 17.55 22.95 16.95L16.05 10.05C15.45 9.44998 14.55 9.44998 13.95 10.05Z" fill="#0C55B8"/> </svg> </i> <span class="o5-accordion__basic-question dmp-type__heading-6 jso5AccordionQuestion" qa_handles="o5-accordion__basic"> Washington </span> </button> </h3> <div class="o5-accordion__basic-answer dmp-type__body-2 is--hidden jso5AccordionAnswer" role="region" qa_handles="o5-accordion__basic-answer"> <p><span class="o5-text__body-2"><strong>To contact Optum Care Washington, formerly The Everett Clinic:</strong></span></p> <p><span class="o5-text__body-2">Call <a href="tel:1-425-259-0966">1-425-259-0966,</a> TTY <strong>711 </strong>(local) or <a href="tel:1-800-533-7035">1-800-533-7035</a> (toll free).</span></p> <p><span class="o5-text__body-2">Use <a href="https://www.everettclinic.com/mychart-and-appointments.html">MyChart</a> (patient portal) to send a secure, private message.</span></p> <p><span class="o5-text__body-2"><strong>To contact The Polyclinic, doing business as Optum Care Washington:</strong></span></p> <p><span class="o5-text__body-2">Visit our <a href="https://www.polyclinic.com/about/contact-us.html">contact us page.</a></span></p> </div> </div> </div> </section> </div> </div> </div> </div> </div> </div> </div> <div class="o5-full-column dmp-margin__top-0 aem-GridColumn aem-GridColumn--default--12"> <div 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