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data-hover="tooltip"><span class="timestampContent">10月9日</span></abbr></div></div></div></div><div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><div><span><img class="_254 img" src="https://scontent-hkg1-2.xx.fbcdn.net/v/t39.2365-6/467179990_582893330879738_1534232517322631641_n.png?_nc_cat=102&ccb=1-7&_nc_sid=e280be&_nc_ohc=Sx7c6DgoGz8Q7kNvgHU__U_&_nc_zt=14&_nc_ht=scontent-hkg1-2.xx&_nc_gid=Arad5gn9fxWKy_VKGAiNgXi&oh=00_AYDchVSoxWcnQ4U3QGWqWOjSYDIDXr1xzotC6T2_BrRPHQ&oe=675C6DDA" alt="" /><span class="_7ab"><p><a href="/docs/whatsapp/">WhatsApp Business Platform</a></p> </span></span></div><br /><div><div class="_57yz _57z1 _3-8p"><div class="_57y-"><p>We are making changes to the WhatsApp Business Platform pricing model. See <a href="/docs/whatsapp/pricing/updates-to-pricing">Pricing Updates on the WhatsApp Business Platform</a>.</p> </div></div></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h1>Messages</h1> <p>Use the <code>/PHONE_NUMBER_ID/messages</code> endpoint to send text, media, contacts, location, and interactive messages, as well as message templates to your customers. <a href="/docs/whatsapp/overview/messages">Learn more about the messages you can send</a>.</p> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th>Endpoint</th><th>Authentication</th></thead><tbody class="_5m37" id="u_0_1_O4"><tr class="row_0"><td><p><code>/PHONE_NUMBER_ID/messages</code></p> <div class="_7aa"><p>（請參閱<a href="/docs/whatsapp/business-management-api/manage-phone-numbers#get-all-phone-numbers" target="_blank">取得手機號碼編號</a>）</p></div></td><td><div><p>Developers can authenticate their API calls with the access token generated in the <b>App Dashboard</b> > <b>WhatsApp</b> > <b>API Setup</b>.</p></div><br /><div><p> Solution Partners must authenticate themselves with an access token with the <code>whatsapp_business_messaging</code> permission. </p></div></td></tr></tbody></table></div><p>Messages are identified by a unique ID (WAMID). You can track message status in the Webhooks through its WAMID. You could also mark an incoming message as read through messages endpoint. This WAMID can have a maximum length of up to 128 characters.</p> <div class="_7aa"><div class="_57yz _57z0 _3-8p"><div class="_57y-"><p>使用雲端 API 後，您便無法再明顯地檢查某個電話號碼是否具有 WhatsApp 編號。如要使用雲端 API 向他人傳送訊息，只需在顧客<a href="/docs/whatsapp/overview/getting-opt-in">選擇接受</a>後，直接將訊息傳送至其電話號碼即可。請參閱<a href="/docs/whatsapp/cloud-api/reference/messages#examples">參考資料，訊息</a>查看相關範例。</p></div></div></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>Message Object</h2> <p>To send a message, you must first assemble a message object with the content you want to send. These are the parameters used in a <code>message</code> object:</p> <div class="_7aa"><div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">名稱</th><th>說明<i>（點擊左欄的箭咀以了解支援選項。）</i></th></thead><tbody class="_5m37" id="u_0_2_Ew"><tr class="row_0"><td><p><code>audio</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=audio</code> 時，此為必要項目。</strong></p><p>包含音訊的 <a href="#media-object"><code>media</code> 物件</a>。</p></td></tr><tr class="row_1 _5m29"><td><p><code>biz_opaque_callback_data</code></p><i style="color:lightgrey;padding-left:5px">字串</i></td><td><p><strong>此為選用項目。</strong></p><p>任何字串，有助追蹤。</p><br /><p>舉例來說，您可以在此欄位輸入訊息範本編號，以從您傳送的第一則訊息開始追蹤顧客體驗歷程。然後，您可以追蹤不同訊息範本類型的投資回報率，以找出哪個類型最有效。</p><br /><p>此字串包含在 Webhook 裝載的 <a href="/docs/whatsapp/cloud-api/webhooks/components#statuses-object"><code>statuses</code> 物件</a>中，因此任何已在 WhatsApp Business 帳戶中訂閱 <code>messages</code> Webhook 欄位的應用程式均可取得此字串。</p><br /><p>雲端 API 不會處理此欄位，只會將其作為已傳送／已送達／已讀訊息 Webhooks 的一部分傳回。</p><br /><p>最多 512 個字元。</p><br /><p><a href="/docs/whatsapp/cloud-api">僅限<em>雲端 API</em></a>。</p></td></tr><tr class="row_2"><td><p><code>contacts</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=contacts</code> 時，此為必要項目。</strong></p><p><a href="#contacts-object"><code>contacts</code> 物件</a>。</p></td></tr><tr class="row_3 _5m29"><td><p><code>context</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><a href="/docs/whatsapp/cloud-api/guides/send-messages#replies">回覆</a>對話中任何訊息時，此為必要項目。</strong></p><p>此物件包含您所回覆的之前訊息其編號。例如：</p><br /><p><code>{"message_id":"MESSAGE_ID"}</code></p><br /><p><a href="/docs/whatsapp/cloud-api">僅限<em>雲端 API</em></a>。</p></td></tr><tr class="row_4"><td><p><code>document</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=document</code> 時，此為必要項目。</strong></p><p>包含文件的 <a href="#media-object"><code>media</code> 物件</a>。</p></td></tr><tr class="row_5 _5m29"><td><p><code>hsm</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p>包含 <a href="/docs/whatsapp/api/messages#hsm-object"><code>hsm</code> 物件</a>。此選項已隨內部部署 API <code>v2.39</code> 停用。請改用 <code>template</code> 物件。</p><br /><p><em>僅限<a href="/docs/whatsapp/on-premises">內部部署 API</a></em>。</p></td></tr><tr class="row_6"><td><p><code>image</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=image</code> 時，此為必要項目。</strong></p><p>包含圖像的 <a href="#media-object"><code>media</code> 物件</a>。</p></td></tr><tr class="row_7 _5m29"><td><p><code>interactive</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=interactive</code> 時，此為必要項目。</strong></p><p><a href="#interactive-object"><code>interactive</code> 物件</a>。每個 <code>interactive</code> 物件的元件一般遵循固定形式：<code>header</code>、<code>body</code>、<code>footer</code> 和 <code>action</code>。</p></td></tr><tr class="row_8"><td><p><code>location</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=location</code> 時，此為必要項目。</strong></p><p><a href="#location-object"><code>location</code> 物件</a>。</p></td></tr><tr class="row_9 _5m29"><td><p><code>messaging_product</code></p><i style="color:lightgrey;padding-left:5px">字串</i></td><td><p><strong>此為必要項目</strong></p><p>要求所用的訊息往來服務。使用 <code>"whatsapp"</code>。</p><br /><p><a href="/docs/whatsapp/cloud-api">僅限<em>雲端 API</em></a>。</p></td></tr><tr class="row_10"><td><p><code>preview_url</code></p><i style="color:lightgrey;padding-left:5px">布林值</i></td><td><p><strong><code>type=text</code> 時，此為必要項目。</strong></p><p>允許在文字訊息中顯示網址預覽。請參閱<a href="/docs/whatsapp/api/messages/text#urls">在文字訊息中傳送網址</a>。如不在訊息中加入網址，此為可選欄位。<strong>值：</strong><code>true</code>（預設）、<code>false</code>。</p><br /><p><em>僅限<a href="/docs/whatsapp/on-premises">內部部署 API</a>。雲端 API 用戶可透過<a href="#text-object">文字物件</a>中的 <code>preview_url</code> 欄位使用相同功能</em>。</p></td></tr><tr class="row_11 _5m29"><td><p><code>recipient_type</code></p><i style="color:lightgrey;padding-left:5px">字串</i></td><td><p><strong>此為選用項目。</strong></p><p>您目前僅可向個人用戶傳送訊息。請將此設定為 <code>individual</code>。</p><br /><p>預設：<code>individual</code></p></td></tr><tr class="row_12"><td><p><code>status</code></p><i style="color:lightgrey;padding-left:5px">字串</i></td><td><p>訊息狀態。您可使用此欄位將訊息標記為 <code>read</code>。請參閱以下指南了解相關資訊：</p><br /><ul class="uiList _4of _4kg"><li><div class="fcb">雲端 API：<a href="/docs/whatsapp/cloud-api/guides/mark-message-as-read">將訊息標記為已讀</a></div></li><li><div class="fcb">內部部署 API：<a href="/docs/whatsapp/on-premises/guides/mark-as-read">將訊息標記為已讀</a></div></li></ul></td></tr><tr class="row_13 _5m29"><td><p><code>sticker</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=sticker</code> 時，此為必要項目。</strong></p><p>包含貼圖的 <a href="#media-object"><code>media</code></a> 物件。</p><br /><p><strong>雲端 API</strong>：除了所有傳入訊息的貼圖類型外，亦支援傳出訊息的第三方靜態和動態貼圖。靜態貼圖須為 512x512 像素，不得超過 100 KB。動態貼圖須為 512x512 像素，不得超過 500 KB。</p><br /><p><strong>內部部署 API</strong>：除了所有傳入訊息的貼圖類型外，僅支援傳出訊息的第三方靜態貼圖。靜態貼圖須為 512x512 像素，不得超過 100 KB。不支援動態貼圖。</p></td></tr><tr class="row_14"><td><p><code>template</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong><code>type=template</code> 時，此為必要項目。</strong></p><p><a href="#template-object"><code>template</code> 物件</a>。</p></td></tr><tr class="row_15 _5m29"><td><p><code>text</code></p><i style="color:lightgrey;padding-left:5px">物件</i></td><td><p><strong>此為文字訊息的必要項目。</strong></p><p><a href="#text-object"><code>text</code> 物件</a>。</p></td></tr><tr class="row_16"><td><p><code>to</code></p><i style="color:lightgrey;padding-left:5px">字串</i></td><td><p><strong>此為必要項目。</strong></p><p>作為訊息傳送對象的顧客之 WhatsApp 編號或手機號碼。請參閱<a href="/docs/whatsapp/cloud-api/reference/phone-numbers#phone-number-formats">手機號碼格式</a>。</p><br /><p>如有需要，內部部署 API 用戶可呼叫 <a href="/docs/whatsapp/api/contacts"><code>contacts</code> 端點</a>以取得此號碼。</p></td></tr><tr class="row_17 _5m29"><td><p><code>type</code></p><i style="color:lightgrey;padding-left:5px">字串</i></td><td><p><strong>此為選用項目。</strong></p><p>要傳送的訊息類型。如略過，則預設為 <code>text</code>。</p></td></tr></tbody></table></div></div><p>The following objects are nested inside the message object:</p> <ul> <li><a href="#text-object">Text object</a></li> <li><a href="#media-object">Media object</a></li> <li><a href="#reaction-object">Reaction object</a></li> <li><a href="#template-object">Template object</a></li> <li><a href="#location-object">Location object</a></li> <li><a href="#contacts-object">Contacts object</a></li> <li><a href="#interactive-object">Interactive object</a></li> </ul> <h3 id="contacts-object">Contacts Object</h3> <div><span><div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_3_cK"><tr class="row_0"><td><p><code>addresses</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional.</strong></p> <p>Full contact address(es) formatted as an <code>addresses</code> object. The object can contain the following fields:</p> <p style="padding-left:50px"><code>street</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Street number and name.</p><p style="padding-left:50px"><code>city</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> City name.</p><p style="padding-left:50px"><code>state</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> State abbreviation.</p><p style="padding-left:50px"><code>zip</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> ZIP code.</p><p style="padding-left:50px"><code>country</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Full country name.</p><p style="padding-left:50px"><code>country_code</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Two-letter country abbreviation.</p><p style="padding-left:50px"><code>type</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Standard values are <code>HOME</code> and <code>WORK</code>.</p></td></tr><tr class="row_1 _5m29"><td><p><code>birthday</code></p> </td><td><p><strong>Optional.</strong></p> <p><code>YYYY-MM-DD</code> formatted string.</p> </td></tr><tr class="row_2"><td><p><code>emails</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional.</strong></p> <p>Contact email address(es) formatted as an <code>emails</code> object. The object can contain the following fields:</p> <p style="padding-left:50px"><code>email</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Email address.</p><p style="padding-left:50px"><code>type</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Standard values are <code>HOME</code> and <code>WORK</code>.</p></td></tr><tr class="row_3 _5m29"><td><p><code>name</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required.</strong></p> <p>Full contact name formatted as a <code>name</code> object. The object can contain the following fields:</p> <p style="padding-left:50px"><code>formatted_name</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Required.</b> Full name, as it normally appears.</p><p style="padding-left:50px"><code>first_name</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional*.</b> First name.</p><p style="padding-left:50px"><code>last_name</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional*.</b> Last name.</p><p style="padding-left:50px"><code>middle_name</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional*.</b> Middle name.</p><p style="padding-left:50px"><code>suffix</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional*.</b> Name suffix.</p><p style="padding-left:50px"><code>prefix</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional*.</b> Name prefix.</p><br /><p>*At least one of the optional parameters needs to be included along with the <code>formatted_name</code> parameter.</p> </td></tr><tr class="row_4"><td><p><code>org</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional.</strong></p> <p>Contact organization information formatted as an <code>org</code> object. The object can contain the following fields:</p> <p style="padding-left:50px"><code>company</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Name of the contact's company.</p><p style="padding-left:50px"><code>department</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Name of the contact's department.</p><p style="padding-left:50px"><code>title</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Contact's business title.</p></td></tr><tr class="row_5 _5m29"><td><p><code>phones</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional.</strong></p> <p>Contact phone number(s) formatted as a <code>phone</code> object. The object can contain the following fields:</p> <p style="padding-left:50px"><code>phone</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Automatically populated with the `wa_id` value as a formatted phone number.</p><p style="padding-left:50px"><code>type</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Standard Values are <code>CELL</code>, <code>MAIN</code>, <code>IPHONE</code>, <code>HOME</code>, and <code>WORK</code>.</p><p style="padding-left:50px"><code>wa_id</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> WhatsApp ID.</p></td></tr><tr class="row_6"><td><p><code>urls</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional.</strong></p> <p>Contact URL(s) formatted as a <code>urls</code> object. The object can contain the following fields:</p> <p style="padding-left:50px"><code>url</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> URL.</p><p style="padding-left:50px"><code>type</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Optional.</b> Standard values are <code>HOME</code> and <code>WORK</code>.</p></td></tr></tbody></table></div></span></div><h3 id="interactive-object">Interactive Object</h3> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:15%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_4_Rp"><tr class="row_0"><td><p><code>action</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required.</strong></p> <p>Action you want the user to perform after reading the message.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>body</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional for type <code>product</code>. Required for other message types.</strong></p> <p>An object with the body of the message.</p> <br /><p>The <code>body</code> object contains the following field:</p><p style="padding-left:50px"><code>text</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Required if body is present.</b> The content of the message. Emojis and markdown are supported. Maximum length: 1024 characters.</p></td></tr><tr class="row_2"><td><p><code>footer</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional.</strong> An object with the footer of the message.</p> <br /><p>The <code>footer</code> object contains the following field:</p><p style="padding-left:50px"><code>text</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Required if footer is present.</b> The footer content. Emojis, markdown, and links are supported. Maximum length: 60 characters.</p></td></tr><tr class="row_3 _5m29"><td><p><code>header</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required for type <code>product_list</code>. Optional for other types.</strong></p> <p>Header content displayed on top of a message. You cannot set a header if your interactive object is of <code>product</code> type. See <a href="#header-object"><code>header</code> object</a> for more information.</p> </td></tr><tr class="row_4"><td><p><code>type</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required.</strong></p> <p>The type of interactive message you want to send. Supported values:</p> <br /><ul> <li><code>button</code>: Use for Reply Buttons.</li> <li><code>catalog_message</code>: Use for Catalog Messages.</li> <li><code>list</code>: Use for List Messages.</li> <li><code>product</code>: Use for Single-Product Messages.</li> <li><code>product_list</code>: Use for Multi-Product Messages.</li> <li><code>flow</code>: Use for Flows Messages.</li> </ul> </td></tr></tbody></table></div><p>The following objects are nested inside the <code>interactive</code> object:</p> <ul> <li><a href="#action-object">Action object</a></li> <li><a href="#body-object">Body object</a></li> <li><a href="#footer-object">Footer object</a></li> <li><a href="#header-object">Header object</a></li> <li><a href="#section-object">Section object</a></li> </ul> <h4 id="action-object">Action Object</h4> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:25%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_5_H+"><tr class="row_0"><td><p><code>button</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for List Messages.</strong></p> <p>Button content. It cannot be an empty string and must be unique within the message. Emojis are supported, markdown is not.</p> <br /><p>Maximum length: 20 characters.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>buttons</code></p> <i style="color:lightgrey;padding-left:5px">array of objects</i></td><td><p><strong>Required for Reply Buttons.</strong></p> <p>A button object can contain the following parameters:</p> <br /><ul> <li><code>type</code>: only supported type is <code>reply</code> (for Reply Button)</li> <li><code>title</code>: Button title. It cannot be an empty string and must be unique within the message. Emojis are supported, markdown is not. Maximum length: 20 characters.</li> <li><code>id</code>: Unique identifier for your button. This ID is returned in the webhook when the button is clicked by the user. Maximum length: 256 characters.</li> </ul> <p>You can have up to 3 buttons. You cannot have leading or trailing spaces when setting the ID.</p> </td></tr><tr class="row_2"><td><p><code>catalog_id</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for Single Product Messages and Multi-Product Messages.</strong></p> <p>Unique identifier of the Facebook catalog linked to your WhatsApp Business Account. This ID can be retrieved via the <a href="https://business.facebook.com/commerce/">Meta Commerce Manager</a>.</p> </td></tr><tr class="row_3 _5m29"><td><p><code>product_retailer_id</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for Single Product Messages and Multi-Product Messages.</strong></p> <p>Unique identifier of the product in a catalog.</p> <br /><p>To get this ID go to <a href="https://business.facebook.com/commerce/">Meta Commerce Manager</a> and select your Meta Business account. You will see a list of shops connected to your account. Click the shop you want to use. On the left-side panel, click <strong>Catalog</strong> > <strong>Items</strong>, and find the item you want to mention. The ID for that item is displayed under the item's name.</p> </td></tr><tr class="row_4"><td><p><code>sections</code></p> <i style="color:lightgrey;padding-left:5px">array of objects</i></td><td><p><strong>Required for List Messages and Multi-Product Messages.</strong></p> <p>Array of <code>section</code> objects. Minimum of 1, maximum of 10. See <a href="#section-object"><code>section</code> object</a>.</p> </td></tr><tr class="row_5 _5m29"><td><p><code>mode</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Optional for Flows Messages.</strong></p> <p>The current mode of the Flow, either <code>draft</code> or <code>published</code>.</p> <br /><p>Default: <code>published</code></p> </td></tr><tr class="row_6"><td><p><code>flow_message_version</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for Flows Messages.</strong></p> <p>Must be <code>3</code>.</p> </td></tr><tr class="row_7 _5m29"><td><p><code>flow_token</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for Flows Messages.</strong></p> <p>A token that is generated by the business to serve as an identifier.</p> </td></tr><tr class="row_8"><td><p><code>flow_id</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for Flows Messages.</strong></p> <p>Unique identifier of the Flow provided by WhatsApp.</p> </td></tr><tr class="row_9 _5m29"><td><p><code>flow_cta</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for Flows Messages.</strong></p> <p>Text on the CTA button, eg. "Signup".</p> <br /><p>Maximum length: 20 characters (no emoji).</p> </td></tr><tr class="row_10"><td><p><code>flow_action</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Optional for Flows Messages.</strong></p> <p><code>navigate</code> or <code>data_exchange</code>. Use <code>navigate</code> to predefine the first screen as part of the message. Use <code>data_exchange</code> for advanced use-cases where the first screen is provided by <a href="/docs/whatsapp/flows/guides/implementingyourflowendpoint">your endpoint</a>.</p> <br /><p>Default: <code>navigate</code></p> </td></tr><tr class="row_11 _5m29"><td><p><code>flow_action_payload</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Optional for Flows Messages.</strong></p> <p>Required only if <code>flow_action</code> is <code>navigate</code>. The object can contain the following parameters:</p> <p style="padding-left:50px"><code>screen</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Required.</b> The <code>id</code> of the first screen of the Flow.</p><p style="padding-left:50px"><code>data</code><i style="color:lightgrey;padding-left:5px">object</i> – <b>Optional.</b> The input data for the first screen of the Flow. Must be a non-empty object.</p></td></tr></tbody></table></div><h4 id="header-object">Header Object</h4> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:15%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_6_al"><tr class="row_0"><td><p><code>document</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required if <code>type</code> is set to <code>document</code>.</strong></p> <p>Contains the media object for this document.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>image</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required if <code>type</code> is set to <code>image</code>.</strong></p> <p>Contains the media object for this image.</p> </td></tr><tr class="row_2"><td><p><code>text</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required if <code>type</code> is set to <code>text</code>.</strong></p> <p>Text for the header. Formatting allows emojis, but not markdown.</p> <br /><p>Maximum length: 60 characters.</p> </td></tr><tr class="row_3 _5m29"><td><p><code>sub_text</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Optional.</strong></p> <p>Text for the header. Formatting allows emojis, but not markdown.</p> <br /><p>Maximum length: 60 characters.</p> </td></tr><tr class="row_4"><td><p><code>type</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required.</strong></p> <p>The header type you would like to use. Supported values:</p> <br /><ul> <li><code>text</code>: Used for List Messages, Reply Buttons, and Multi-Product Messages.</li> <li><code>video</code>: Used for Reply Buttons.</li> <li><code>image</code>: Used for Reply Buttons.</li> <li><code>document</code>: Used for Reply Buttons.</li> </ul> </td></tr><tr class="row_5 _5m29"><td><p><code>video</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required if <code>type</code> is set to <code>video</code>.</strong></p> <p>Contains the media object for this video.</p> </td></tr></tbody></table></div><h4 id="section-object">Section Object</h4> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:15%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_7_5l"><tr class="row_0"><td><p><code>product_items</code></p> <i style="color:lightgrey;padding-left:5px">array of objects</i></td><td><p><strong>Required for Multi-Product Messages.</strong></p> <p>Array of <code>product</code> objects. There is a minimum of 1 product per section and a maximum of 30 products across all sections.</p> <br /><p>Each <code>product</code> object contains the following field:</p> <br /><ul class="uiList _4of _4kg"><li><div class="fcb"><code>product_retailer_id</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Required for Multi-Product Messages.</b> Unique identifier of the product in a catalog. To get this ID, go to the <a href="https://business.facebook.com/commerce/">Meta Commerce Manager</a>, select your account and the shop you want to use. Then, click <b>Catalog</b> > <b>Items</b>, and find the item you want to mention. The ID for that item is displayed under the item's name.</div></li></ul></td></tr><tr class="row_1 _5m29"><td><p><code>rows</code></p> <i style="color:lightgrey;padding-left:5px">array of objects</i></td><td><p><strong>Required for List Messages.</strong></p> <p>Contains a list of rows. You can have a total of 10 rows across your sections.</p> <br /><p>Each row must have a title (Maximum length: 24 characters) and an ID (Maximum length: 200 characters). You can add a description (Maximum length: 72 characters), but it is optional.</p> <br /><p>Example:</p> <pre class="_5s-8 prettyprint lang-code" style="">"rows": [ { "id":"unique-row-identifier-here", "title": "row-title-content-here", "description": "row-description-content-here", } ]</pre></td></tr><tr class="row_2"><td><p><code>title</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required if the message has more than one section.</strong></p> <p>Title of the section.</p> <br /><p>Maximum length: 24 characters.</p> </td></tr></tbody></table></div><h3 id="location-object">Location Object</h3> <div><div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_8_xC"><tr class="row_0"><td><p><code>latitude</code></p> </td><td><p><strong>Required.</strong></p> <p>Location latitude in decimal degrees.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>longitude</code></p> </td><td><p><strong>Required.</strong></p> <p>Location longitude in decimal degrees.</p> </td></tr><tr class="row_2"><td><p><code>name</code></p> </td><td><p><strong>Required.</strong></p> <p>Name of the location.</p> </td></tr><tr class="row_3 _5m29"><td><p><code>address</code></p> </td><td><p><strong>Required.</strong></p> <p>Address of the location.</p> </td></tr></tbody></table></div></div><h3 id="media-object">Media Object</h3> <p>See <a href="/docs/whatsapp/cloud-api/reference/media#get-media-id">Get Media ID</a> for information on how to get the ID of your media object. For information about supported media types for Cloud API, see <a href="/docs/whatsapp/cloud-api/reference/media#supported-media-types">Supported Media Types</a>.</p> <div><div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_9_9a"><tr class="row_0"><td><p><code>id</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required when <code>type</code> is <code>audio</code>, <code>document</code>, <code>image</code>, <code>sticker</code>, or <code>video</code> and you are not using a link.</strong></p> <br /><p>The media object ID. Do not use this field when message <code>type</code> is set to <code>text</code>.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>link</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required when <code>type</code> is <code>audio</code>, <code>document</code>, <code>image</code>, <code>sticker</code>, or <code>video</code> and you are not using an uploaded media ID (i.e. you are hosting the media asset on your public server).</strong></p> <p>The protocol and URL of the media to be sent. Use <strong>only</strong> with HTTP/HTTPS URLs.</p> <br /><p>Do not use this field when message <code>type</code> is set to <code>text</code>.</p> <br /><p><strong>Cloud API users only:</strong></p> <br /><ul> <li>See <a href="/docs/whatsapp/cloud-api/guides/send-messages#media-http-caching">Media HTTP Caching</a> if you would like us to cache the media asset for future messages.</li> <li>When we request the media asset from your server you must indicate the media's <a href="https://l.facebook.com/l.php?u=https%3A%2F%2Fdeveloper.mozilla.org%2Fen-US%2Fdocs%2FGlossary%2FMIME_type&h=AT04gFWWQCT_ZzyVFpQmLDEhKxvLmKOLpxql13V9GXNvqZQFTHbP1VZYLfYmKDaKdMYCksPL21hS_wJIvQfnghbW1PXXY56eFRwOQIWLfao5P1TgG6RjWFRHOhnbnGzGSYFwJAfVkVFkNdzjhhMzrFPHIQ" target="_blank" rel="nofollow" data-lynx-mode="hover">MIME type</a> by including the <code>Content-Type</code> HTTP header. For example: <code>Content-Type: video/mp4</code>. See <a href="/docs/whatsapp/cloud-api/reference/media#supported-media-types">Supported Media Types</a> for a list of supported media and their MIME types.</li> </ul> </td></tr><tr class="row_2"><td><p><code>caption</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Optional.</strong></p> <br /><p>Media asset caption. Do not use with <code>audio</code> or <code>sticker</code> media.</p> <br /><p><strong>On-Premises API users:</strong></p> <ul> <li>For v2.41.2 or newer, this field is is limited to 1024 characters.</li> <li>Captions are currently not supported for <code>document</code> media.</li> </ul> </td></tr><tr class="row_3 _5m29"><td><p><code>filename</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Optional.</strong></p> <br /><p>Describes the filename for the specific document. Use <strong>only</strong> with <code>document</code> media.</p> <br /><p><strong>The extension of the filename will specify what format the document is displayed as in WhatsApp.</strong></p> </td></tr><tr class="row_4"><td><p><code>provider</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Optional. On-Premises API only.</strong></p> <p>This path is optionally used with a <code>link</code> when the HTTP/HTTPS link is not directly accessible and requires additional configurations like a bearer token. For information on configuring providers, see the <a href="/docs/whatsapp/api/settings/media-providers">Media Providers documentation</a>.</p> </td></tr></tbody></table></div></div><h3 id="template-object">Template Object</h3> <div><div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_a_EZ"><tr class="row_0"><td><p><code>name</code></p> </td><td><p><strong>Required.</strong></p> <p>Name of the template.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>language</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required.</strong></p> <p>Contains a <code>language</code> object. Specifies the language the template may be rendered in.</p> <br /><p>The <code>language</code> object can contain the following fields:</p> <p style="padding-left:50px"><code>policy</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Required. </b> The language policy the message should follow. <b>The only supported option is <code>deterministic</code>. </b>See <a href="/docs/whatsapp/api/messages/message-templates#language-policy-options" target="_blank">Language Policy Options</a>.</p><p style="padding-left:50px"><code>code</code><i style="color:lightgrey;padding-left:5px">string</i> – <b>Required.</b> The code of the language or locale to use. Accepts both <code>language</code> and <code>language_locale</code> formats (e.g., <code>en</code> and <code>en_US</code>). For all codes, see <a href="/docs/whatsapp/api/messages/message-templates#supported-languages" target="_blank">Supported Languages</a>. </p></td></tr><tr class="row_2"><td><p><code>components</code></p> <i style="color:lightgrey;padding-left:5px">array of objects</i></td><td><p><strong>Optional.</strong></p> <p>Array of <a href="#components-object"><code>components</code> objects</a> containing the parameters of the message.</p> </td></tr><tr class="row_3 _5m29"><td><p><code>namespace</code></p> </td><td><p><b>Optional. </b><u>Only used for <a href="/docs/whatsapp/on-premises">On-Premises API.</a></u></p><p>Namespace of the template.</p> </td></tr></tbody></table></div></div><p>The following objects are nested inside the <code>template</code> object:</p> <ul> <li><a href="#button-parameter-object">Button object</a></li> <li><a href="#components-object">Components object</a></li> <li><a href="#currency-object">Currency object</a></li> <li><a href="#date-time-object">Date Time object</a></li> <li><a href="#language-object">Language object</a></li> <li><a href="#parameter-object">Parameter object</a></li> </ul> <h4 id="button-parameter-object">Button Parameter Object</h4> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description <i>(Click the arrow in the left column for supported options.)</i></th></thead><tbody class="_5m37" id="u_0_b_om"><tr class="row_0 _5m27"><td><p><code>type</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required.</strong></p> <p>Indicates the type of parameter for the button.</p> </td></tr><tr class="row_0-0 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>Supported Options</p> </td><td><ul> <li><code>"payload"</code></li> <li><code>"text"</code></li> </ul> </td></tr><tr class="row_1 _5m29"><td><p><code>payload</code></p> </td><td><p><strong>Required for <code>quick_reply</code> buttons.</strong></p> <p>Developer-defined payload that is returned when the button is clicked in addition to the display text on the button.</p> <br /><p>See <a href="/docs/whatsapp/cloud-api/webhooks#received-callback-from-a-quick-reply-button-click">Callback from a Quick Reply Button Click</a> for an example.</p> </td></tr><tr class="row_2"><td><p><code>text</code></p> </td><td><p><strong>Required for URL buttons.</strong></p> <p>Developer-provided suffix that is appended to the predefined prefix URL in the template.</p> </td></tr></tbody></table></div><h4 id="components-object">Components Object</h4> <div><div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description <i>(Click the arrow in the left column for supported options.)</i></th></thead><tbody class="_5m37" id="u_0_c_XX"><tr class="row_0 _5m27"><td><p><code>type</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required.</strong></p> <p>Describes the <code>component</code> type.</p> <br /><p>Example of a <code>components</code> object with an array of <code>parameters</code> object nested inside:</p> <pre class="_5s-8 prettyprint lang-code" style=""> "components": [{ "type": "body", "parameters": [{ "type": "text", "text": "name" }, { "type": "text", "text": "Hi there" }] }] </pre></td></tr><tr class="row_0-0 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>Supported Options</p> </td><td><ul> <li><code>header</code></li> <li><code>body</code></li> <li><code>button</code></li> </ul> <p>For text-based templates, we only support the <code>type=body</code>.</p> </td></tr><tr class="row_1 _5m29 _5m27"><td><p><code>sub_type</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required when <code>type=button</code>. Not used for the other types.</strong></p> <p>Type of button to create.</p> </td></tr><tr class="row_1-0 _5m29 hidden_elem"><td class="devsiteReferenceTableRowLevel1"><p>Supported Options</p> </td><td><ul> <li><code>quick_reply</code>: Refers to a previously created quick reply button that allows for the customer to return a predefined message.</li> <li><code>url</code>: Refers to a previously created button that allows the customer to visit the URL generated by appending the <code>text</code> parameter to the predefined prefix URL in the template.</li> <li><code>catalog</code>: Refers to a previously created catalog button that allows for the customer to return a full product catalog.</li> </ul> </td></tr><tr class="row_2"><td><p><code>parameters</code></p> <i style="color:lightgrey;padding-left:5px">array of objects</i></td><td><p><strong>Required when <code>type=button</code>.</strong></p> <p>Array of <a href="#parameter-object"><code>parameter</code> objects</a> with the content of the message.</p> <p>For components of type=button, see the <a href="#button-parameter-object"><code>button</code> parameter object</a>.</p> </td></tr><tr class="row_3 _5m29"><td><p><code>index</code></p> </td><td><p><b>Required when <code>type=button</code>. Not used for the other types. </b></p><p>Position index of the button. You can have up to 10 buttons using index values of 0 to 9.</p> </td></tr></tbody></table></div></div><h4 id="currency-object">Currency Object</h4> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_d_e6"><tr class="row_0"><td><p><code>fallback_value</code></p> </td><td><p><strong>Required.</strong></p> <p>Default text if localization fails.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>code</code></p> </td><td><p><strong>Required.</strong></p> <p>Currency code as defined in <code>ISO 4217</code>.</p> </td></tr><tr class="row_2"><td><p><code>amount_1000</code></p> </td><td><p><strong>Required.</strong></p> <p>Amount multiplied by 1000.</p> </td></tr></tbody></table></div><h4 id="date-time-object">Date_Time Object</h4> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_e_Np"><tr class="row_0"><td><p><code>fallback_value</code></p> </td><td><p><strong>Required.</strong></p> <p>Default text. For Cloud API, we always use the fallback value, and we do not attempt to localize using other optional fields.</p> </td></tr></tbody></table></div><h4 id="parameter-object">Parameter Object</h4> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_f_JB"><tr class="row_0"><td><p><code>type</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required.</strong></p> <p>Describes the parameter type. Supported values:</p> <br /><ul> <li><code>currency</code></li> <li><code>date_time</code></li> <li><code>document</code></li> <li><code>image</code></li> <li><code>text</code></li> <li><code>video</code></li> </ul> <p>For text-based templates, the only supported parameter types are <code>currency</code>, <code>date_time</code>, and <code>text</code>.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>text</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required when <code>type=text</code>.</strong></p> <p>The message’s text. Character limit varies based on the following included component type.</p> <br /><p>For the <code>header</code> component type:</p> <ul> <li>60 characters</li> </ul> <p>For the <code>body</code> component type:</p> <ul> <li>1024 characters if other component types are included</li> <li>32768 characters if <code>body</code> is the only component type included </li> </ul> </td></tr><tr class="row_2"><td><p><code>currency</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required when <code>type=currency</code>.</strong></p> <p>A <a href="#currency-object"><code>currency</code> object</a>.</p> </td></tr><tr class="row_3 _5m29"><td><p><code>date_time</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required when <code>type=date_time</code>.</strong></p> <p>A <a href="#date-time-object"><code>date_time</code> object</a>.</p> </td></tr><tr class="row_4"><td><p><code>image</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required when <code>type=image</code>.</strong></p> <p>A <code>media</code> object of type <code>image</code>. Captions not supported when used in a media template.</p> </td></tr><tr class="row_5 _5m29"><td><p><code>document</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required when <code>type=document</code>.</strong></p> <p>A <code>media</code> object of type <code>document</code>. Only PDF documents are supported for media-based message templates. Captions not supported when used in a media template.</p> </td></tr><tr class="row_6"><td><p><code>video</code></p> <i style="color:lightgrey;padding-left:5px">object</i></td><td><p><strong>Required when <code>type=video</code>.</strong></p> <p>A <code>media</code> object of type <code>video</code>. Captions not supported when used in a media template.</p> </td></tr></tbody></table></div><h3 id="text-object">Text Object</h3> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:30%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_g_an"><tr class="row_0"><td><p><code>body</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required for text messages.</strong></p> <p>The text of the text message which can contain URLs which begin with http:// or https:// and formatting. See available formatting options <a href="/docs/whatsapp/api/messages#formatting">here</a>.</p> <br /><p>If you include URLs in your text and want to include a preview box in text messages (<code>preview_url: true</code>), make sure the URL starts with <code>http://</code> or <code>https://</code> —<code>https://</code> URLs are preferred. You must include a hostname, since IP addresses will not be matched.</p> <br /><p>Maximum length: 4096 characters</p> </td></tr><tr class="row_1 _5m29"><td><p><code>preview_url</code></p> <i style="color:lightgrey;padding-left:5px">boolean</i></td><td><p><strong>Optional. Cloud API only.</strong></p> <p>Set to <code>true</code> to have the WhatsApp Messenger and WhatsApp Business apps attempt to render a link preview of any URL in the <code>body</code> text string. URLs must begin with <code>http://</code> or <code>https://</code>. If multiple URLs are in the <code>body</code> text string, only the first URL will be rendered.</p> <br /><p>If <code>preview_url</code> is omitted, or if unable to retrieve a preview, a clickable link will be rendered instead.</p> <br /><p>On-Premises API users, use <code>preview_url</code> in the top-level message payload instead. See <a href="/docs/whatsapp/on-premises/reference/messages#parameters">Parameters</a>.</p> </td></tr></tbody></table></div><h3>Reaction Object</h3> <div class="_57-c"><table class="_4-ss _5k9x"><thead><th style="width:20%">Name</th><th>Description</th></thead><tbody class="_5m37" id="u_0_h_Jg"><tr class="row_0"><td><p><code>message_id</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required</strong>.</p> <p>The WhatsApp Message ID (wamid) of the message on which the reaction should appear. The reaction will not be sent if:</p> <br /><ul> <li>The message is older than 30 days</li> <li>The message is a reaction message</li> <li>The message has been deleted</li> </ul> <p>If the ID is of a message that has been deleted, the message will not be delivered.</p> </td></tr><tr class="row_1 _5m29"><td><p><code>emoji</code></p> <i style="color:lightgrey;padding-left:5px">string</i></td><td><p><strong>Required</strong>.</p> <p>Emoji to appear on the message.</p> <br /><ul> <li>All emojis supported by Android and iOS devices are supported.</li> <li>Rendered-emojis are supported.</li> <li>If using emoji unicode values, values must be Java- or JavaScript-escape encoded.</li> <li>Only one emoji can be sent in a reaction message</li> <li>Use an empty string to remove a previously sent emoji.</li> </ul> </td></tr></tbody></table></div><h3>Overview</h3> <div style="text-align:center;"><img class="img" src="https://scontent-hkg1-2.xx.fbcdn.net/v/t39.8562-6/305217575_3107104819580599_6099007714751935588_n.png?_nc_cat=103&ccb=1-7&_nc_sid=f537c7&_nc_ohc=RSDvlcrCCjkQ7kNvgEnF3Lz&_nc_zt=14&_nc_ht=scontent-hkg1-2.xx&_nc_gid=Arad5gn9fxWKy_VKGAiNgXi&oh=00_AYBfCoLSzS5VUp_Fv17vXAVLg0tPgqto-8rrqr6jOMIZPw&oe=6747E6B9" alt="" /></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>Guides</h2> <p>See the following guides for full information on how to use the <code>/messages</code> endpoint to send messages:</p> <ul> <li><a href="/docs/whatsapp/cloud-api/guides/send-messages">Send Messages</a></li> <li><a href="/docs/whatsapp/cloud-api/guides/send-message-templates">Send Message Templates</a></li> <li><a href="/docs/whatsapp/cloud-api/guides/sell-products-and-services">Sell Products & Services</a></li> </ul> </div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><h2>Examples</h2> <h3>Text Messages</h3> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d ' { "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "text", "text": { // the text object "preview_url": false, "body": "MESSAGE_CONTENT" } }' </pre></div><h3>Reaction Messages</h3> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "reaction", "reaction": { "message_id": "wamid.HBgLM...", "emoji": "\uD83D\uDE00" } }' </pre></div><h3>Media Messages</h3> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM-PHONE-NUMBER-ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE-NUMBER", "type": "image", "image": { "id" : "MEDIA-OBJECT-ID" } }' </pre></div><h3>Location Messages</h3> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "to": "PHONE_NUMBER", "type": "location", "location": { "longitude": LONG_NUMBER, "latitude": LAT_NUMBER, "name": LOCATION_NAME, "address": LOCATION_ADDRESS } }' </pre></div><h3>Contact Messages</h3> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "to": "PHONE_NUMBER", "type": "contacts", "contacts": [{ "addresses": [{ "street": "STREET", "city": "CITY", "state": "STATE", "zip": "ZIP", "country": "COUNTRY", "country_code": "COUNTRY_CODE", "type": "HOME" }, { "street": "STREET", "city": "CITY", "state": "STATE", "zip": "ZIP", "country": "COUNTRY", "country_code": "COUNTRY_CODE", "type": "WORK" }], "birthday": "YEAR_MONTH_DAY", "emails": [{ "email": "EMAIL", "type": "WORK" }, { "email": "EMAIL", "type": "HOME" }], "name": { "formatted_name": "NAME", "first_name": "FIRST_NAME", "last_name": "LAST_NAME", "middle_name": "MIDDLE_NAME", "suffix": "SUFFIX", "prefix": "PREFIX" }, "org": { "company": "COMPANY", "department": "DEPARTMENT", "title": "TITLE" }, "phones": [{ "phone": "PHONE_NUMBER", "type": "HOME" }, { "phone": "PHONE_NUMBER", "type": "WORK", "wa_id": "PHONE_OR_WA_ID" }], "urls": [{ "url": "URL", "type": "WORK" }, { "url": "URL", "type": "HOME" }] }] }' </pre></div><h3>Interactive Messages</h3> <h4>Single-Product Messages</h4> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "interactive", "interactive": { "type": "product", "body": { "text": "optional body text" }, "footer": { "text": "optional footer text" }, "action": { "catalog_id": "CATALOG_ID", "product_retailer_id": "ID_TEST_ITEM_1" } } }' </pre></div><h4>Multi-Product Messages</h4> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "interactive", "interactive": { "type": "product_list", "header":{ "type": "text", "text": "header-content" }, "body": { "text": "body-content" }, "footer": { "text": "footer-content" }, "action": { "catalog_id": "CATALOG_ID", "sections": [ { "title": "section-title", "product_items": [ { "product_retailer_id": "product-SKU-in-catalog" }, { "product_retailer_id": "product-SKU-in-catalog" }, ... ] }, { "title": "section-title", "product_items": [ { "product_retailer_id": "product-SKU-in-catalog" }, { "product_retailer_id": "product-SKU-in-catalog" }, ... ] } ] } } } </pre></div><h4>Catalog Messages</h4> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "interactive", "interactive" : { "type" : "catalog_message", "body" : { "text": "Thanks for your order! Tell us what address you’d like this order delivered to." }, "action": { "name": "catalog_message", "parameters": { "thumbnail_product_retailer_id": "<Product-retailer-id>" } } } }' </pre></div><h4>Flows Messages</h4> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "interactive", "interactive" : { "type": "flow", "header": { "type": "text", "text": "Flow message header" }, "body": { "text": "Flow message body" }, "footer": { "text": "Flow message footer" }, "action": { "name": "flow", "parameters": { "flow_message_version": "3", "flow_token": "AQAAAAACS5FpgQ_cAAAAAD0QI3s", "flow_id": "<FLOW_ID>", "flow_cta": "Book!", "flow_action": "navigate", "flow_action_payload": { "screen": "<SCREEN_ID>", "data": { "user_name": "name", "user_age": 25 } } } } } }' </pre></div><h4>List Messages</h4> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "interactive", "interactive": { "type": "list", "header": { "type": "text", "text": "HEADER_TEXT" }, "body": { "text": "BODY_TEXT" }, "footer": { "text": "FOOTER_TEXT" }, "action": { "button": "BUTTON_TEXT", "sections": [ { "title": "SECTION_1_TITLE", "rows": [ { "id": "SECTION_1_ROW_1_ID", "title": "SECTION_1_ROW_1_TITLE", "description": "SECTION_1_ROW_1_DESCRIPTION" }, { "id": "SECTION_1_ROW_2_ID", "title": "SECTION_1_ROW_2_TITLE", "description": "SECTION_1_ROW_2_DESCRIPTION" } ] }, { "title": "SECTION_2_TITLE", "rows": [ { "id": "SECTION_2_ROW_1_ID", "title": "SECTION_2_ROW_1_TITLE", "description": "SECTION_2_ROW_1_DESCRIPTION" }, { "id": "SECTION_2_ROW_2_ID", "title": "SECTION_2_ROW_2_TITLE", "description": "SECTION_2_ROW_2_DESCRIPTION" } ] } ] } } }' </pre></div><h4>Reply Button</h4> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "interactive", "interactive": { "type": "button", "body": { "text": "BUTTON_TEXT" }, "action": { "buttons": [ { "type": "reply", "reply": { "id": "UNIQUE_BUTTON_ID_1", "title": "BUTTON_TITLE_1" } }, { "type": "reply", "reply": { "id": "UNIQUE_BUTTON_ID_2", "title": "BUTTON_TITLE_2" } } ] } } }' </pre></div><h4>Rating Messages</h4> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "interactive", "interactive": { "type": "form_message", "header": { "type": "text", "text": "Rate your experience?", "sub_text": "Select star to rate your experience" }, "parameters": { "version": "1", "layout": [ { "type": "Rating", "rating_type": "STAR_RATING", "id": "rating-id-1" } ] }, "action": { "name": "form_message" } } }' </pre></div><h3>Template Messages</h3> <div class="_7aa"><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER_ID/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "recipient_type": "individual", "to": "PHONE_NUMBER", "type": "template", "template": { "name": "TEMPLATE_NAME", "language": { "code": "LANGUAGE_AND_LOCALE_CODE" }, "components": [ { "type": "header", "parameters": [ { "type": "image", "image": { "link": "http(s)://URL" } } ] }, { "type": "body", "parameters": [ { "type": "text", "text": "TEXT_STRING" }, { "type": "currency", "currency": { "fallback_value": "VALUE", "code": "USD", "amount_1000": NUMBER } }, { "type": "date_time", "date_time": { "fallback_value": "MONTH DAY, YEAR" } } ] }, { "type": "button", "sub_type": "quick_reply", "index": "0", "parameters": [ { "type": "payload", "payload": "PAYLOAD" } ] }, { "type": "button", "sub_type": "quick_reply", "index": "1", "parameters": [ { "type": "payload", "payload": "PAYLOAD" } ] } ] } }' </pre></div><h3>Reply To Message</h3> <div><pre class="_5s-8 prettyprint lang-curl" style=""> curl -X POST \ 'https://graph.facebook.com/<code>v21.0</code>/FROM_PHONE_NUMBER/messages' \ -H 'Authorization: Bearer ACCESS_TOKEN' \ -H 'Content-Type: application/json' \ -d '{ "messaging_product": "whatsapp", "context": { "message_id": "MESSAGE_ID" }, "to": "PHONE_NUMBER", "type": "text", "text": { "preview_url": false, "body": "your-text-message-content" } }’ </pre></div><h3>Successful Response</h3> <div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><pre class="_5s-8 prettyprint lang-json" style=""> { "messaging_product": "whatsapp", "contacts": [ { "input": "16505555555", "wa_id": "16505555555" } ], "messages": [ { "id": "wamid.HBgLMTY1MDUwNzY1MjAVAgARGBI5QTNDQTVCM0Q0Q0Q2RTY3RTcA" } ] } </pre><div class="_57yz _57z1 _3-8p"><div class="_57y-"><p>Applies to businesses in Brazil, Colombia, and Singapore, starting September 12, 2023. Applies to all businesses starting October 12, 2023.</p> </div></div><p>Messages will have one of the following statuses which will be returned in each of the <code>messages</code> objects</p> <ul> <li><code>"message_status":"accepted"</code> : means the message was sent to the intended recipient</li> <li><code>"message_status":"held_for_quality_assessment"</code>: means the message send was delayed until quality can be validated and it will either be sent or dropped at this point</li> </ul> <pre class="_5s-8 prettyprint lang-json" style=""> { "messaging_product": "whatsapp", "contacts": [ { "input": "16505555555", "wa_id": "16505555555" } ], "messages": [ { "id": "wamid.HBgLMTY1MDUwNzY1MjAVAgARGBI5QTNDQTVCM0Q0Q0Q2RTY3RTcA", "message_status": "accepted", } ] } </pre></div></div></div></div></div><div class="_4-u2 _57mb _1u44 _3fw6 _4-u8"><div class="_4-u3 _588p"><div class="_7aa"><div style="border:1px solid gray; padding:10px; align:center; border-radius:7px; text-align:center;"><a href="https://developers.facebook.com/docs/whatsapp" style="padding:10px">WhatsApp Business 平台</a> | <a href="https://developers.facebook.com/docs/whatsapp/cloud-api" style="padding:10px">雲端 API</a> | <a href="https://developers.facebook.com/docs/whatsapp/business-management-api" style="padding:10px">企業管理 API </a></div></div></div></div></div></span><div class="_4-u2 _57mb _1u44 _4-u8"><div class="_4-u3 _588p _4_k"><fb:like href="https://developers.facebook.com/docs/whatsapp/cloud-api/reference/messages/" layout="button_count" share="1"></fb:like></div></div><div id="developer_documentation_toolbar" data-referrer="developer_documentation_toolbar" data-click-area="toolbar"></div><script nonce="BtbjsxM8"> !function(f,b,e,v,n,t,s){if(f.fbq)return;n=f.fbq=function(){n.callMethod? n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; n.push=n;n.loaded=!0;n.version='2.0';n.queue=[];t=b.createElement(e);t.async=!0; 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