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CISR is led by an Executive Director, Advisory Council, and Board of Directors with a deep bench of expertise and knowledge in standing up and executing successful, sustainable industry self-regulatory, accountability, and dispute resolution programs.</span></p></div> </div> </div> </div> </section> </section><section id="Hero_C286_Col00" class="sf_colsIn bg_ELRow" data-sf-element="Section" data-placeholder-label="Section content"><section class="hero"> <div id="Hero_C293_Col00" class="container sf_colsIn" data-sf-element="Hero content" data-placeholder-label="Hero content"> <div class="rich-text"> <h2 class="section_header content_under" style="text-align: center"><strong>Executive Leadership</strong></h2> </div><div class="row" data-sf-element="Row"> <div id="Hero_C291_Col00" class="sf_colsIn col-xs-12 col-md-4" data-sf-element="Column 1" data-placeholder-label="Left Column"> <div class="rich-text"> <div><table><tbody><tr style="height: 50%"><td style="width: 100%"><p><img src="https://assets.bbbprograms.org/images/librariesprovider5/headshots/howard-smith.jpg?sfvrsn=1bcf3668_1" width="100%" alt=""></p></td></tr><tr style="height: 50%"><td style="width: 100%"><p> </p><h3><strong>Howard J. Smith</strong></h3><p>Executive Director</p><h6><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: 1rem; text-align: inherit; text-transform: inherit; white-space: inherit; word-spacing: normal"><strong>The Center for Industry Self-Regulation</strong></span></h6><p>Vice President</p><h6><strong>BBB National Programs</strong></h6><em></em></td></tr></tbody></table><p> </p></div> </div> </div> <div id="Hero_C291_Col01" class="sf_colsIn col-md-8" data-sf-element="Column 2" data-placeholder-label="Right Column"> <div class="rich-text"> <p> </p><p></p><p>Howard J. Smith is the Executive Director, Center for Industry Self-Regulation. Howard joined BBB National Programs in 2019 as Deputy Director, Direct Selling Self-Regulatory Council (DSSRC) and for the last year he has led the RMAI Services program. </p><p> </p><p>Prior to joining DSSRC, Howard was a commercial counselor and litigator in private practice handling complex matters across a broad array of subject matters including false advertising disputes, intellectual property, and bankruptcy matters. Howard has substantial first and second chair trial experience as well as experience counselling a wide variety of commercial clients. Howard’s notable achievements for varied clients include successfully arguing an appeal to the Second Circuit for a Fortune 200 client, winning two breach of contract trials in New York state court, winning a defense verdict in a two-week jury trial in California state court, obtaining dismissal of all claims against his client in a “bet the company” advertising and trademark dispute, and favorably resolving as co-counsel seven litigations arising from real estate investments in excess of $1 billion. Howard also has significant experience in advertising disputes before the National Advertising Division (NAD) of BBB National Programs and with consumer perception surveys in both NAD and Lanham Act matters. </p><p> </p><p>Howard earned his JD from the St. John's University School of Law.</p><p></p> </div> </div> </div> </div> </section> </section> <section id="MainContent_C258_Col00" class="sf_colsIn bg_white" data-sf-element="Section" data-placeholder-label="Section content"><div id="MainContent_C259_Col00" class="sf_colsIn container container_space_vertical_top" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 class="section_header content_under" style="text-align: center"><strong>Board Members</strong></h2> </div><div class="row" data-sf-element="Row"> <div id="MainContent_C282_Col00" class="sf_colsIn col-xs-12 col-md-1" data-sf-element="Column 1" data-placeholder-label="Left Column"> </div> <div id="MainContent_C282_Col01" class="sf_colsIn col-md-10" data-sf-element="Column 2" data-placeholder-label="Center Column"><div class="row" data-sf-element="Row"> <div id="MainContent_C275_Col00" class="sf_colsIn col-xs-12 col-md-4" data-sf-element="Column 1" data-placeholder-label="Column Left"> <div class="rich-text"> <p> </p><p> </p> </div> <div class="rich-text"> <div style="padding: 20px; background-color: rgba(255, 255, 255, 1); color: rgba(30, 10, 30, 1)"><table><tbody><tr style="height: 50%"><td style="width: 100%"><img src="https://assets.bbbprograms.org/images/librariesprovider5/headshots/ericcrop.jpg?sfvrsn=69ff03a6_10" style="display: block; margin-left: auto; margin-right: auto" width="100%" alt=" "></td></tr><tr style="height: 200px"><td style="width: 100%; text-align: center"><p><strong> </strong></p><h3 style="text-align: center"><strong>Eric D. Reicin</strong></h3><p style="text-align: center">President & Chief Executive Officer</p><h6 style="text-align: center">BBB National Programs</h6><p> </p><p align="center">President & Chief Executive Officer</p><h6>The Center for Industry Self-Regulation</h6><h6 style="text-align: center"></h6><h6><em></em></h6></td></tr></tbody></table><p> </p></div> </div> </div> <div id="MainContent_C275_Col01" class="sf_colsIn col-xs-12 col-md-4" data-sf-element="Column 2" data-placeholder-label="Column Middle"> <div class="rich-text"> <p> </p><p> </p> </div> <div class="rich-text"> <div style="padding: 20px; background-color: rgba(255, 255, 255, 1); color: rgba(30, 10, 30, 1)"><table><tbody><tr style="height: 50%"><td style="width: 100%"><img src="https://assets.bbbprograms.org/images/librariesprovider5/headshots/vickicrop65b496f748e146738f851b9a812444f9.jpg?sfvrsn=2eb0e763_7" width="100%" alt=" "></td></tr><tr style="height: 200px"><td style="width: 100%; text-align: center"><p><strong> </strong></p><h3 style="text-align: center"><strong>Vickie McCormick</strong></h3><p style="text-align: center">Chief Financial Officer & Chief Operating Officer</p><h6 style="text-align: center"><span style="background-color: rgba(0, 0, 0, 0); color: inherit; font-family: inherit; font-size: 1rem; text-transform: inherit; white-space: inherit; word-spacing: normal">BBB National Programs</span></h6><p> </p><p align="center">Chief Financial Officer & Chief Operating Officer</p><h6>The Center for Industry Self-Regulation</h6><p style="text-align: center"> </p><h6><em></em></h6></td></tr></tbody></table><p> </p></div> </div> </div> <div id="MainContent_C275_Col02" class="sf_colsIn col-xs-12 col-md-4" data-sf-element="Column 3" data-placeholder-label="Column Right"> <div class="rich-text"> <p> </p><p> </p> </div> <div class="rich-text"> <table style=""><tbody><tr style="height: 50%"><td style="width: 100%"><img src="https://assets.bbbprograms.org/images/librariesprovider5/headshots/w-david-hubbarded.jpg?sfvrsn=6913e4ac_1" width="100%" alt=" "></td></tr><tr style="height: 200px"><td style="width: 100%"><p><strong> </strong></p><h3 style="text-align: center"><strong>W. David Hubbard</strong></h3><p style="text-align: center">Board Chair | Vice President & Deputy General Counsel</p><p style="text-align: center"> </p><h6 style="text-align: center">BBB National Programs | Verizon</h6><em></em></td></tr></tbody></table><p> </p> </div> </div> </div> </div> <div id="MainContent_C282_Col02" class="sf_colsIn col-xs-12 col-md-1" data-sf-element="Column 3" data-placeholder-label="Right Column"> </div> </div> </div> <div class="rich-text"> <p> </p><p> </p><p> </p><p> </p><p> </p> </div><section id="MainContent_C138_Col00" class="sf_colsIn bg_ACMRow" data-sf-element="Section" data-placeholder-label="Section content"><div id="MainContent_C140_Col00" class="sf_colsIn container container_space_vertical_top" data-sf-element="Container" data-placeholder-label="Container"> <div class="rich-text"> <h2 class="section_header content_under" style="text-align: center"><strong>Advisory Council Members</strong></h2> </div><div class="row" data-sf-element="Row"> <div id="MainContent_C262_Col00" class="sf_colsIn col-xs-12 col-md-2" data-sf-element="Column 1" data-placeholder-label="Left Column"> </div> <div id="MainContent_C262_Col01" class="sf_colsIn col-md-8" data-sf-element="Column 2" data-placeholder-label="Center Column"><div class="row" data-sf-element="Row"> <div id="MainContent_C263_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div class="rich-text"> <p> </p><p> </p> </div> <div class="rich-text"> <div style="padding: 20px; background-color: rgba(218, 194, 255, 1); color: rgba(30, 10, 30, 1)"><table><tbody><tr style="height: 50%"><td style="width: 100%"><img src="https://assets.bbbprograms.org/images/librariesprovider5/headshots/jimcrop-(1).jpg?sfvrsn=6f12e772_20" style="display: block; margin-left: auto; margin-right: auto" width="100%" alt=""></td></tr><tr style="height: 50%"><td style="width: 100%"><p style="text-align: center"> </p><h3 style="text-align: center"><strong>Jim Boyle</strong></h3><p style="text-align: center">Chief Marketing & Communications Officer</p><h6 style="text-align: center"> </h6><h6 style="text-align: center">BBB National Programs</h6><em></em></td></tr></tbody></table><p> </p></div> </div> </div> <div id="MainContent_C263_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div class="rich-text"> <p> </p><p> </p> </div> <div class="rich-text"> <div style="padding: 20px; background-color: rgba(218, 194, 255, 1); color: rgba(30, 10, 30, 1)"><table><tbody><tr style="height: 50%"><td style="width: 100%"><img src="https://assets.bbbprograms.org/images/librariesprovider5/headshots/marycrop-(1).jpg?sfvrsn=b3ee24e2_14" style="display: block; margin-left: auto; margin-right: auto" width="100%" alt=""></td></tr><tr style="height: 50%"><td style="width: 100%"><p style="text-align: center"><strong> </strong></p><h3 style="text-align: center"><strong>Mary K. Engle</strong></h3><p style="text-align: center">Executive Vice President, Policy</p><p style="text-align: center"><em> </em></p><h6 style="text-align: center">BBB National Programs</h6><em></em></td></tr></tbody></table><p> </p></div> </div> </div> </div> </div> <div id="MainContent_C262_Col02" class="sf_colsIn col-xs-12 col-md-2" data-sf-element="Column 3" data-placeholder-label="Right Column"> </div> </div> </div> <div class="rich-text"> <p> </p><p> </p><p> </p><p> </p><p> </p> </div> </section> </section> <div class="page-footer"> <footer class="social"> <div class="container"> <div class="social_inner"> <span class="follow">Follow us on social media</span> <nav class="social_nav"> <a href="https://twitter.com/IndustrySelfReg" target="_blank" class="social_nav_link twitter_link"> <span class="sr--only">Twitter</span> </a> <a href="https://www.linkedin.com/company/center-for-industry-self-regulation/" target="_blank" class="social_nav_link linkedin_link"> <span class="sr--only">Linkedin</span> </a> </nav> </div> </div> </footer> <footer class="main_footer"> <div class="container"> <div class="footer_box"> <a href="/" class="footer_logo"> <span class="sr--only">Link to homepage</span> </a> <nav class="footer_nav"> <ul> <li> <a href="/privacy-policy" target="_self">Privacy Policy</a> </li> <li> <a href="/terms-of-use" target="_self">Terms of Use</a> </li> <li> <a href="https://www.paypal.com/donate/?hosted_button_id=MFFK2BXNYQKRW" target="_blank">Donate</a> </li> </ul> </nav> <meta name="google-site-verification" content="7Gu0ltPSFq2SHKRwaFeKRBMEvXhohPhPZyKj-yMQ9ZI"> </div> <span class="copyright"> © 2024, BBB National Programs, Inc. 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