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id="main-menu_0_trademarks_primary_menu_5_getting-started_primary_menu_madrid-protocol-international-protection_primary_menu" role="menuitem"><a href="/ip-policy/international-protection/madrid-protocol" data-drupal-link-system-path="ip-policy/international-protection/madrid-protocol">Madrid Protocol international protection</a></li><li id="main-menu_0_trademarks_primary_menu_6_getting-started_primary_menu_protect-against-trademark-scams_primary_menu" role="menuitem"><a href="/trademarks/protect" data-drupal-link-system-path="trademarks/protect">Protect against trademark scams</a></li></ul></div><div class="dropdown-col"><ul><li id="main-menu_1_trademarks_primary_menu_application-process_primary_menu" class="menu-header" role="menuitem"><span class="header-text">Application process</span></li><li id="main-menu_1_trademarks_primary_menu_0_application-process_primary_menu_search-our-trademark-database_primary_menu" role="menuitem"><a href="/trademarks/search" 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field--label-hidden field__items"><div class="field__item"><a href="https://www.uspto.gov/web/offices/pac/mpep/index.html">MPEP</a></div><div class="field__item"><a href="https://www.uspto.gov/web/patents/classification/">Classification</a></div></div><div class="field field--name-field-title field--type-string field--label-hidden field__item">Guides and manuals</div></div></div></div></div></div><div class="col-sm-6"><div class="field-column-title"><div class="field field--name-field-title field--type-string field--label-hidden field__item">Trademarks</div></div><div class="field-links"><div class="field field--name-field-ql-item field--type-entity-reference-revisions field--label-hidden field__items"><div class="field__item"><div class="ql-icon"><div class="field field--name-field-icon field--type-fontawesome-icon field--label-hidden field__item"><div class="fontawesome-icons"><div class="fontawesome-icon"> <i class="fas fa-search" data-fa-transform="" data-fa-mask="" 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field--label-hidden field__items"><div class="field__item"><a href="https://tmep.uspto.gov/">TMEP</a></div><div class="field__item"><a href="https://idm-tmng.uspto.gov/id-master-list-public.html">ID Manual</a></div><div class="field__item"><a href="https://eog-tmng.uspto.gov/">TMOG</a></div><div class="field__item"><a href="https://tbmp.uspto.gov/RDMS/TBMP/current">TBMP</a></div></div><div class="field field--name-field-title field--type-string field--label-hidden field__item">Guides and manuals</div></div></div><div class="field__item"><div class="ql-icon"><div class="field field--name-field-icon field--type-fontawesome-icon field--label-hidden field__item"><div class="fontawesome-icons"><div class="fontawesome-icon"> <i class="fas fa-newspaper" data-fa-transform="" data-fa-mask="" style=""></i></div></div></div></div><div class="ql-link" role="menuitem"><div class="field field--name-field-link field--type-link field--label-hidden field__items"><div class="field__item"><a href="/trademarks/application-timeline">Trademark processing wait times</a></div></div><div class="field field--name-field-title field--type-string field--label-hidden field__item">Current and target wait times</div></div></div></div></div></div></div><div class="field field--name-field-ql-item field--type-entity-reference-revisions field--label-hidden col-sm-12"><div class="field-links"><div class="ql-icon"></div><div class="ql-link" role="menuitem"><div class="field field--name-field-link field--type-link field--label-hidden field__items"><div class="field__item"><a href="/learning-and-resources/fees-and-payment">Fees and Payment</a></div></div><div class="field field--name-field-title field--type-string field--label-hidden field__item">Fee schedule and payment information</div></div></div><div class="field-links"><div class="ql-icon"></div><div class="ql-link" role="menuitem"><div class="field field--name-field-link field--type-link field--label-hidden field__items"><div 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class="uspto-alert block block-ctools block-entity-viewnode block-highlighted-alert-160333-0" style="display:none"><div region="highlighted" data-history-node-id="160333" class="node node--type-page node-page node--view-mode-highlighted-alert view-mode-highlighted-alert alert alert-warning block"><div class="container-lg"><div class="clearfix text-formatted field field--name-field-alert field--type-text-long field--label-hidden field__item"><p>Starting October 28, we will transition our contact centers to a new platform. You may experience slightly longer than usual wait times as our teams incorporate the system. When calling, please provide basic customer information, even if you're calling about an existing issue. This will help us serve you more efficiently.</p><p>We appreciate your patience as we work to improve our systems for you.</p></div></div></div></div></div><div class="region region-content"><div data-drupal-messages-fallback class="hidden"></div><div id="block-pagetitle" class="block block-core block-page-title-block block-pagetitle clearfix"><h1 class="page-title"><span class="field field--name-title field--type-string field--label-hidden">Contact Patents</span></h1></div><div class="views-element-container block block-views block-views-blockuspto-media-gallery-block-2 block-views-block-uspto-media-gallery-block-2" id="block-views-block-uspto-media-gallery-block-2"><div region="content"><div class="view view-uspto-media-gallery view-id-uspto_media_gallery view-display-id-block_2 js-view-dom-id-a5078c0b3b3f8625e6d27283d1dae33675a7e08ab79a9f9048ffe2450f111da9"></div></div></div><div id="block-uspto-theme-system-main" class="block block-system block-system-main-block block-uspto-theme-system-main"> <article data-history-node-id="160333" class="node node--type-page node-page node--view-mode-full view-mode-full"><div class="node__content"><div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><table border="1" cellpadding="0" cellspacing="0"><thead><tr><th><h2>Office</h2></th><th><h2>Contact information</h2></th><th><h2>When to contact</h2></th></tr></thead><tbody><tr><td><a href="/learning-and-resources/support-centers/uspto-customer-support-centers"><strong>USPTO&nbsp;Customer Support Centers</strong></a>&nbsp;&nbsp;<br>For general patent information, Inventors Assistance Center, mailing addresses, Internet addresses, and contact information for other USPTO services.</td><td>Toll-Free:<strong>&nbsp;800-786-9199&nbsp;</strong><br>Local:<strong>&nbsp;571-272-1000&nbsp;</strong><br>TTY:<strong>&nbsp;800-877-8339</strong></td><td><ul><li><strong>General filing</strong></li></ul></td></tr><tr><td><a href="/learning-and-resources/support-centers/electronic-business-center"><strong>Patent Electronic Business Center</strong></a><strong>&nbsp;</strong><br>Customer support for electronic filing access. Customer Numbers and digital (PKI) certificate issuance and maintenance</td><td>Toll-Free:<strong>&nbsp;866-217-9197</strong><br>Local:<strong>&nbsp;571-272-4100</strong><br><a href="mailto:ebc@uspto.gov"><strong>ebc@uspto.gov</strong></a>&nbsp;</td><td><ul><li><strong>Before filing</strong></li></ul></td></tr><tr><td><a class="ck-anchor" id="STIC" href="/learning-and-resources/support-centers/stic-library-openings" name="STIC"><strong>Scientific and Technical Information Center</strong></a><strong>&nbsp;</strong><br>Offers scientific and technical books and periodicals to the public with an extensive collection of foreign patents. Open to the public by appointment only.</td><td>Local:&nbsp;<strong>571-272-2520</strong><br><strong>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;571-272-3547</strong>&nbsp;</td><td><ul><li><strong>Before filing</strong></li></ul></td></tr><tr><td><strong>Sequence Help Desk&nbsp;</strong><br>Assists with questions regarding compliance with 37 CFR 1.821-1.825 (sequence rules) or use of PatentIn or Checker software programs.</td><td>Local:&nbsp;<strong>571-272-2510</strong><br><a href="mailto:sequencehelpdesk@uspto.gov">SequenceHelpDesk@uspto.gov</a>&nbsp;</td><td><ul><li><strong>Before filing</strong></li><li><strong>During examination</strong></li></ul></td></tr><tr><td><a href="/learning-and-resources/support-centers/public-search-facility"><strong>Public Search Facility</strong></a><strong>&nbsp;</strong><br>Provides public access to patent and trademark information in a variety of formats including on-line, microfilm, and print. &nbsp;Trained staff are available to assist public users.</td><td>Local:&nbsp;<strong>571-272-3275</strong></td><td><ul><li><strong>Before filing</strong></li></ul></td></tr><tr><td><a href="/patents/basics/international-protection/patent-cooperation-treaty" data-entity-type="node" data-entity-uuid="cf13b977-2190-4c57-bc11-c6c1b28ccd62" data-entity-substitution="canonical" title="Patent Cooperation Treaty">International Patent Legal Administration (PCT Help Desk)</a><br>Assistance with applications filed under the Patent Cooperation Treaty.</td><td>Local:&nbsp;<strong>571-272-4300</strong></td><td><ul><li><strong>Before filing</strong></li><li><strong>During examination</strong></li></ul></td></tr><tr><td><a href="/about-us/organizational-offices/office-commissioner-patents/office-deputy-commissioner-patent-18"><strong>Office of Patent Legal Administration</strong></a><strong>&nbsp;</strong><br>Rule changes, PG Pubs, Patent Term Adjustment &amp; Extension.</td><td>Local:&nbsp;<br>General: <strong>571-272-7701</strong><br>PTA:<strong> 571-272-7702</strong><br>Reexamination:<strong> 571-272-7703</strong><br>AIA and special projects:&nbsp;<br><strong>571-272-7704</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</td><td><ul><li><strong>Before filing</strong></li><li><strong>During Examination</strong></li></ul></td></tr><tr><td><a href="/patents-application-process/petitions"><strong>Office of Petitions</strong></a><strong>&nbsp;</strong><br>Reviews and decides petitions, requests, and related inquiries, regarding the filing of patent applications</td><td>Local:&nbsp;<strong>571-272-3282</strong></td><td><ul><li><strong>Before filing</strong></li><li><strong>During examination</strong></li></ul></td></tr><tr><td><a href="/learning-and-resources/support-centers/inventors-assistance-center-iac"><strong>Inventor&rsquo;s Assistance Center</strong></a><br>Provides patent information and services to the public. The IAC is staffed by former Supervisory Patent Examiners and experienced Primary Examiners who answer general questions concerning patent examining policy and procedures.</td><td>Toll-Free:&nbsp;<strong>800-786-9199</strong><br>Local:&nbsp;<strong>571-272-1000</strong><br>&#8203;TTY:&nbsp;<strong>800-877-8339</strong></td><td><ul><li><strong>Before filing</strong></li><li><strong>During examination</strong></li><li><strong>After grant</strong></li></ul></td></tr><tr><td><a href="/patent/laws-and-regulations/leahy-smith-america-invents-act-implementation"><strong>America Invents Act Contact Center</strong></a><strong>&nbsp;</strong><br>For questions regarding the America Invents Act, including the new legal provisions and rules</td><td>Toll-Free:&nbsp;<strong>855-HELP-AIA</strong><br><strong>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;855-435-7242</strong><br>Local:&nbsp;<strong>571-272-0300</strong><br><a href="mailto:HELPAIA@uspto.gov"><strong>HELPAIA@uspto.gov</strong></a><strong>&nbsp;</strong></td><td><ul><li><strong>Before filing</strong></li><li><strong>During examination</strong></li></ul></td></tr><tr><td><a href="/learning-and-resources/support-centers/application-assistance-unit-aau"><strong>Application Assistance Unit</strong></a>&nbsp;<br>Status inquiries regarding newly filed and allowed patent applications; and questions about Pre-Grant Publication or 18-month Publication</td><td>Toll-Free:&nbsp;<strong>888-786-0101</strong><br>Local:&nbsp;<strong>571-272-4200</strong><br><strong>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;571-272-4000</strong><br><a href="mailto:HelpAAU@uspto.gov"><strong>HelpAAU@uspto.gov</strong></a></td><td><ul><li><strong>Before filing</strong></li><li><strong>Pre examination</strong></li><li><strong>Post examination</strong></li></ul></td></tr><tr><td><a href="/learning-and-resources/support-centers/assignments-recordation-branch-arb"><strong>Assignments Recordation Branch</strong></a>&nbsp;<br>For help with following a new assignment or obtaining information on a pending assignment, questions on assignments, liens on patents, filing assignments, recordation forms, and trademark assignments</td><td>Local:&nbsp;<strong>571-272-3350</strong><br><a href="mailto:AssignmentCenter@uspto.gov"><strong>AssignmentCenter@uspto.gov</strong></a><strong>&nbsp;</strong></td><td><ul><li><strong>During examination</strong></li><li><strong>After grant</strong></li></ul></td></tr><tr><td><a class="ck-anchor" id="Ombudsman"></a><strong>Office of Stakeholder Outreach and Patents Ombudsman</strong><br>When there is a breakdown in the normal application process, including before and after prosecution, the Office of Stakeholder Outreach and Patents Ombudsman can assist in getting the application back on track</td><td>Toll-Free:&nbsp;<strong>855-559-8589</strong><br>Local:&nbsp;<strong>571-272-5555&nbsp;</strong><br>Hours of operation:<br><strong>M-F,&nbsp;8:30 a.m.-5:00 p.m. ET</strong><br>Contact Form:&nbsp;<a href="/patent/ombudsman-program">Ombudsman</a><strong>&nbsp;</strong></td><td><ul><li><strong>Before filing</strong></li><li><strong>Pre examination</strong></li><li><strong>Post examination</strong></li></ul></td></tr><tr><td><a href="http://ebiz1.uspto.gov/oems25p/index.html"><strong>Patent and Trademark Copy Fulfillment Branch</strong></a><strong>&nbsp;</strong><br>Copies of official U.S. Patent and U.S. Trademark documents are available for sale</td><td>Toll-Free:&nbsp;<strong>800-972-6382</strong><br>Local:&nbsp;<strong>571-272-3150</strong><br>Fax:&nbsp;<strong>571-273-3250</strong><br><a href="mailto:dsd@uspto.gov"><strong>dsd@uspto.gov</strong></a><strong>&nbsp;</strong></td><td><ul><li><strong>Administration of patent or trademark</strong></li></ul></td></tr><tr><td><a href="/about-us/organizational-offices/office-chief-financial-officer/office-finance/receipts-accounting-2"><strong>Receipts Accounting Division (RAD)</strong></a><br>For information on fee payments, including maintenance fees, deposit accounts, and refunds</td><td>Local:&nbsp;<strong>571-272-6500&nbsp;</strong></td><td><ul><li><strong>Administration of patent or trademark</strong></li></ul></td></tr><tr><td><a href="http://www.uspto.gov/web/offices/com/sol/og/2005/week42/patcorr.htm"><strong>Central Fax</strong></a><strong> &nbsp;</strong><br>For transmitting by facsimile patent related correspondence. 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