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<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8"/><meta content="text/html; charset=UTF-8" http-equiv="Content-Type"/><meta content="en_US" http-equiv="Content-Language"/><meta content="notranslate" name="google"/><meta content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1" name="viewport"/><title>Technical Account Manager at ForgeRock • Denver • United States • Colorado • Remote (Work from Home) | Wellfound</title><link href="https://wellfound.com/jobs/2998120-technical-account-manager" rel="canonical"/><meta content="ForgeRock is hiring a Technical Account Manager in Denver, United States, and Colorado - Apply now on Wellfound!" name="description"/><meta content="Wellfound" property="og:site_name"/><meta content="https://photos.wellfound.com/startups/i/265040-f1e6b8ce11ec4b501b3c01d88109f07c-thumb_jpg.jpg?buster=1589638787" property="og:image"/><meta content="https://wellfound.com/jobs/2998120-technical-account-manager" property="og:url"/><meta content="Technical Account Manager at ForgeRock • Denver • United States • Colorado • Remote (Work from Home)" property="og:title"/><meta content="ForgeRock is hiring a Technical Account Manager in Denver, United States, and Colorado - Apply now on Wellfound!" property="og:description"/><script type="application/ld+json">{"@context":"http://schema.org/","@type":"JobPosting","title":"Technical Account Manager","identifier":{"@type":"PropertyValue","name":"ForgeRock","value":"2998120-technical-account-manager"},"employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"ForgeRock","sameAs":"http://www.forgerock.com","logo":"https://photos.wellfound.com/startups/i/265040-f1e6b8ce11ec4b501b3c01d88109f07c-medium_jpg.jpg?buster=1589638787","location":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"Texas","addressCountry":"United States"},"latitude":30.2672,"longitude":-97.7431},{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco","addressRegion":"California","addressCountry":"United States"},"latitude":37.7749,"longitude":-122.419},{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oslo","addressRegion":"Oslo","addressCountry":"Norway"},"latitude":59.9139,"longitude":10.7522},{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bristol","addressRegion":"England","addressCountry":"United Kingdom"},"latitude":51.4545,"longitude":-2.58791},{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Grenoble","addressRegion":"Auvergne-Rhône-Alpes","addressCountry":"France"},"latitude":45.1885,"longitude":5.72452}]},"validThrough":"2024-08-14T15:41:12Z","image":"https://photos.wellfound.com/startups/i/265040-f1e6b8ce11ec4b501b3c01d88109f07c-medium_jpg.jpg?buster=1589638787","industry":"Enterprise Software, Information Technology, Identity Management, Privacy, Internet of Things, and Cyber Security","directApply":true,"description":"<p><strong>About Ping Identity:</strong></p>\n\n<p>At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. </p>\n\n<p>Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. </p>\n\n<p>While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. <a href=\"https://www.pingidentity.com/en/company/championing-every-identity.html\" target=\"_blank\" rel=\"nofollow\">We champion every identity.</a> One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work. </p>\n\n<p>We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. </p>\n\n<p><strong>Role Purpose Statement:</strong></p>\n\n<p>As a Technical Account Manager (TAM), you will partner with new and existing customer’s to ensure that they are successfully utilizing their Ping Identity solutions. As part of the company’s Global Support Organization, you will work with a variety of cross functional teams to ensure a customer’s journey is smooth, well managed from purchase to production and ensure that we deliver value to our customers. You will partner with the customer to ensure they are optimizing their deployed solutions. </p>\n\n<p><strong>Main Responsibilities:</strong></p>\n\n<ul>\n<li>Provide customers with technical recommendations and best practices for their Ping Identity solutions based on their identity and security needs</li>\n<li>Facilitate visibility into our product roadmap to help educate and engage customers</li>\n<li>Assist with ‘over-the-shoulder’ configuration help on features and functionality</li>\n<li>Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance</li>\n<li>Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer</li>\n<li>Provide customers with ad-hoc training to help build skills in the 'most needed' areas</li>\n<li>Engage in the escalation and prioritization of support tickets created by clients in the program</li>\n<li>Provide product demonstrations of our technologies</li>\n<li>Facilitate the collaboration across teams; including Support, Engineering, Customer Success and Product Management – to ensure internal alignment that customer needs are being addressed and resolved</li>\n<li>Provide feedback to Product Management to consider for future products or enhancements based on trends and requirements</li>\n<li>A liaison or escalation point of contact during off-hours due to a customer upgrade or critical implementation of our products</li>\n<li>Manage ongoing customer needs effectively to drive high customer retention and loyalty</li>\n<li>Ensuring best practices are followed and processes are adhered to, especially with regard to ISO 27001/9001 compliance, security incidents and data breaches</li>\n<li>Actively prioritizing tasks/workload with self-discipline and good timekeeping</li>\n<li>Using your creative thinking, business and technical analysis skills to go beyond the existing industry standard practices, to adjust existing and create new process improvements to delight our customers. Showing a demonstrated independent interest in advanced technologies</li>\n<li>Leading by example with an excellent work ethic and a positive mentality to steer the team whilst following best practices.</li>\n<li>Developing a subject matter expertise in the product/service, whilst building a wide breadth of understanding of platform-wide interconnections</li>\n</ul>\n\n<p><strong>Required Skills & Qualifications:</strong></p>\n\n<ul>\n<li>Understanding of Java and knowledge of web technologies</li>\n<li>Minimum of 8 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role</li>\n<li>Strong verbal and written communication skills</li>\n<li>Strong organizational skills</li>\n<li>Experience with Zendesk/SFDC or equivalent CRM systems</li>\n<li>Ability to manage proactive and reactive tasks effectively</li>\n<li>Proven track record in managing relationships with large enterprise clients</li>\n<li>Experience with Identity Access Management solutions</li>\n</ul>\n\n<p>You have an advantage if:</p>\n\n<ul>\n<li>Experience with our Ping Identity solutions and APIs</li>\n<li>Experience with Windows and Linux operating systems</li>\n<li>General networking knowledge of protocols like HTTP/S, TCP/IP</li>\n<li>General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus</li>\n<li>Bachelor’s Degree in Computer Science or equivalent experience</li>\n</ul>\n\n<p>Salary Range: $108-130K </p>\n\n<p><strong>Life at Ping:</strong></p>\n\n<p><strong>We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.</strong></p>\n\n<p><strong>Here are just a few of the things that make Ping special:</strong></p>\n\n<ul>\n<li>A company culture that empowers you to do your best work.</li>\n<li>Employee Resource Groups that create a sense of belonging for everyone.</li>\n<li>Regular company and team bonding events.</li>\n<li>Competitive benefits and perks.</li>\n<li>Global volunteering and community initiatives</li>\n</ul>\n\n<p>Our Benefits: </p>\n\n<ul>\n<li>Generous PTO & Holiday Schedule</li>\n<li>Parental Leave</li>\n<li>Progressive Healthcare Options</li>\n<li>Retirement Programs</li>\n<li>Opportunity for Education Reimbursement</li>\n<li>Commuter Offset (Specific locations)</li>\n</ul>\n\n<p><strong>Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.</strong></p>\n\n<p><em>We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.</em></p>\n","datePosted":"2024-05-03T00:29:29Z","jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"Colorado","addressCountry":"United States"},"latitude":39.7392,"longitude":-104.99},{"@type":"Place","address":{"@type":"PostalAddress","addressCountry":"United States"},"latitude":37.0902,"longitude":-95.7129},{"@type":"Place","address":{"@type":"PostalAddress","addressRegion":"Colorado","addressCountry":"United States"},"latitude":39.55,"longitude":-105.782}],"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":[{"@type":"Country","name":"United States"}],"baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","unitText":"YEAR","minValue":108000.0,"maxValue":130000.0}},"jobBenefits":"Healthcare benefits - Remote friendly - Parental leave - Retirement benefits - Equity benefits - Generous vacation - "}</script><meta content="summary" name="twitter:card"/><meta content="@wellfoundhq" name="twitter:site"/><meta content="@wellfoundhq" name="twitter:creator"/><link href="https://wellfound.com/wellfound.ico" rel="icon"/><link href="https://wellfound.com/wellfound-favicon-16x.png" rel="icon" sizes="16x16" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-32x.png" rel="icon" sizes="32x32" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-57x.png" rel="icon" sizes="57x57" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-72x.png" rel="icon" sizes="72x72" type="image/png"/><link href="https://wellfound.com/wellfound-favicon-114x.png" 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target="_blank" href="/company/forgerock"><span class="text-sm font-semibold text-black">ForgeRock</span></a></div><div class="text-sm font-light text-neutral-500">We are the only comprehensive identity platform In the cloud</div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 hidden lg:inline-flex"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><div class="line-clamp-1">B2B</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M6 6.5L5 5.5M6 6L7 5M6 10.5V4M4.9121 8.00022C4.69333 7.98741 4.48003 7.92682 4.2872 7.82272C4.09437 7.71862 3.92668 7.57353 3.79595 7.39766C3.66521 7.22179 3.5746 7.01941 3.53048 6.80476C3.48637 6.5901 3.48982 6.36839 3.5406 6.15522C3.35933 6.00427 3.21622 5.81269 3.12289 5.59606C3.02956 5.37942 2.98864 5.14382 3.00345 4.9084C3.01826 4.67298 3.08838 4.44437 3.20812 4.24113C3.32786 4.0379 3.49385 3.86577 3.6926 3.73872C3.51828 3.42905 3.45957 3.06754 3.52693 2.71862C3.59428 2.3697 3.78333 2.05603 4.06038 1.83348C4.33743 1.61094 4.68449 1.49399 5.03973 1.50346C5.39497 1.51294 5.7353 1.64822 6.0001 1.88522C6.26495 1.6486 6.60517 1.51363 6.96021 1.50434C7.31525 1.49505 7.66206 1.61204 7.93893 1.83448C8.2158 2.05693 8.40476 2.37039 8.47218 2.71909C8.53959 3.06779 8.4811 3.4291 8.3071 3.73872C8.50588 3.86572 8.67191 4.03782 8.79169 4.24103C8.91148 4.44425 8.98165 4.67285 8.99651 4.90827C9.01137 5.1437 8.97049 5.3793 8.8772 5.59596C8.78391 5.81263 8.64084 6.00423 8.4596 6.15522C8.51208 6.37561 8.51396 6.60504 8.46509 6.82627C8.41622 7.04749 8.31788 7.25478 8.17743 7.43256C8.03699 7.61033 7.8581 7.75399 7.65419 7.85274C7.45029 7.95149 7.22666 8.00276 7.0001 8.00272H5.0001L4.9121 8.00022Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Public Stage</div><div class="styles_tooltip-text__bYBqF">Publicly traded company</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M8.35 4C8.25048 3.71762 8.06872 3.47148 7.82814 3.29327C7.58755 3.11505 7.29913 3.01292 7 3H5C4.60218 3 4.22064 3.15804 3.93934 3.43934C3.65804 3.72064 3.5 4.10218 3.5 4.5C3.5 4.89782 3.65804 5.27936 3.93934 5.56066C4.22064 5.84196 4.60218 6 5 6H7C7.39782 6 7.77936 6.15804 8.06066 6.43934C8.34196 6.72064 8.5 7.10218 8.5 7.5C8.5 7.89782 8.34196 8.27936 8.06066 8.56066C7.77936 8.84196 7.39782 9 7 9H5C4.70087 8.98708 4.41245 8.88495 4.17186 8.70673C3.93128 8.52852 3.74952 8.28238 3.65 8M6 1.5V3M6 9V10.5" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Top Investors</div><div class="styles_tooltip-text__bYBqF">This company has received a significant amount of investment from top investors</div></div></li><li class="inline-flex h-[20px] w-auto max-w-max place-items-center rounded bg-neutral-200 px-1 text-[10px] font-medium text-neutral-800">+1</li></ul></div></div></div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 flex w-full pt-2 lg:hidden"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><div class="line-clamp-1">B2B</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M6 6.5L5 5.5M6 6L7 5M6 10.5V4M4.9121 8.00022C4.69333 7.98741 4.48003 7.92682 4.2872 7.82272C4.09437 7.71862 3.92668 7.57353 3.79595 7.39766C3.66521 7.22179 3.5746 7.01941 3.53048 6.80476C3.48637 6.5901 3.48982 6.36839 3.5406 6.15522C3.35933 6.00427 3.21622 5.81269 3.12289 5.59606C3.02956 5.37942 2.98864 5.14382 3.00345 4.9084C3.01826 4.67298 3.08838 4.44437 3.20812 4.24113C3.32786 4.0379 3.49385 3.86577 3.6926 3.73872C3.51828 3.42905 3.45957 3.06754 3.52693 2.71862C3.59428 2.3697 3.78333 2.05603 4.06038 1.83348C4.33743 1.61094 4.68449 1.49399 5.03973 1.50346C5.39497 1.51294 5.7353 1.64822 6.0001 1.88522C6.26495 1.6486 6.60517 1.51363 6.96021 1.50434C7.31525 1.49505 7.66206 1.61204 7.93893 1.83448C8.2158 2.05693 8.40476 2.37039 8.47218 2.71909C8.53959 3.06779 8.4811 3.4291 8.3071 3.73872C8.50588 3.86572 8.67191 4.03782 8.79169 4.24103C8.91148 4.44425 8.98165 4.67285 8.99651 4.90827C9.01137 5.1437 8.97049 5.3793 8.8772 5.59596C8.78391 5.81263 8.64084 6.00423 8.4596 6.15522C8.51208 6.37561 8.51396 6.60504 8.46509 6.82627C8.41622 7.04749 8.31788 7.25478 8.17743 7.43256C8.03699 7.61033 7.8581 7.75399 7.65419 7.85274C7.45029 7.95149 7.22666 8.00276 7.0001 8.00272H5.0001L4.9121 8.00022Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Public Stage</div><div class="styles_tooltip-text__bYBqF">Publicly traded company</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M8.35 4C8.25048 3.71762 8.06872 3.47148 7.82814 3.29327C7.58755 3.11505 7.29913 3.01292 7 3H5C4.60218 3 4.22064 3.15804 3.93934 3.43934C3.65804 3.72064 3.5 4.10218 3.5 4.5C3.5 4.89782 3.65804 5.27936 3.93934 5.56066C4.22064 5.84196 4.60218 6 5 6H7C7.39782 6 7.77936 6.15804 8.06066 6.43934C8.34196 6.72064 8.5 7.10218 8.5 7.5C8.5 7.89782 8.34196 8.27936 8.06066 8.56066C7.77936 8.84196 7.39782 9 7 9H5C4.70087 8.98708 4.41245 8.88495 4.17186 8.70673C3.93128 8.52852 3.74952 8.28238 3.65 8M6 1.5V3M6 9V10.5" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Top Investors</div><div class="styles_tooltip-text__bYBqF">This company has received a significant amount of investment from top investors</div></div></li><li class="inline-flex h-[20px] w-auto max-w-max place-items-center rounded bg-neutral-200 px-1 text-[10px] font-medium text-neutral-800">+1</li></ul></div><div class="mt-4"><h1 class="inline text-xl font-semibold text-black">Technical Account Manager</h1></div><ul class="block text-md text-black md:flex"><li class="md:flex-none">$108k – $130k</li><li class="flex items-center md:flex-none md:justify-center"><span class="mx-2 hidden sm:inline-block">|</span><div><a class="font-normal text-black text-md" rel="noopener noreferrer" target="_blank" href="/remote">Remote</a><span> • </span></div><div><a class="font-normal text-black text-md" rel="noopener noreferrer" target="_blank" href="/location/denver">Denver</a></div><span class="ml-1 inline-flex h-4 items-center rounded border border-neutral-200 bg-neutral-50 px-1 text-xs text-neutral-500">+2</span></li><li class="md:flex-none"><span class="mx-2 hidden sm:inline-block">|</span>Full Time</li></ul><div class="mt-0.5 text-sm font-extralight text-neutral-500">Posted: 6 months ago</div></div><div class="mt-2 flex w-full justify-center sm:mt-0 sm:w-1/3 sm:justify-end"><div class="inline-block mr-4"><button class="mr-4 h-12 w-full rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 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onclick="window.location.href='/jobs/2998120-technical-account-manager?autoOpenApplication=true'">Apply Now</button></div></div></div><div class="grid grid-cols-1 gap-6 rounded-b-xl bg-neutral-50 p-6 py-6 md:grid-cols-2"><div><span class="text-md font-semibold">Job Location</span><div class="flex flex-wrap"><div><a class="font-normal text-black text-sm underline" rel="noopener noreferrer" target="_blank" href="/remote">Remote</a><span> • </span></div><div><a class="font-normal text-black text-sm underline" rel="noopener noreferrer" target="_blank" href="/location/denver">Denver</a><span> • </span></div><div><a class="font-normal text-black text-sm underline" rel="noopener noreferrer" target="_blank" href="/location/united-states">United States</a><span> • </span></div><div><a class="font-normal text-black text-sm underline" rel="noopener noreferrer" target="_blank" href="/location/colorado">Colorado</a></div></div></div><div><span class="text-md font-semibold">Visa Sponsorship</span><p><span>Not Available</span></p></div><div><span class="text-md font-semibold">Hires remotely </span><div class="flex flex-wrap">Everywhere</div></div><div><span class="text-md font-semibold">Relocation</span><span class="flex items-center">Allowed<span class="ml-1"><svg viewBox="0 0 24 24" fill="currentColor" xmlns="http://www.w3.org/2000/svg" class="haloIcon w-4 max-w-full"><path fill-rule="evenodd" clip-rule="evenodd" d="M13.178 2.279c.51.255.924.668 1.18 1.179l7.363 14.728A2.636 2.636 0 0119.364 22H4.636a2.636 2.636 0 01-2.358-3.814L9.642 3.458a2.636 2.636 0 013.536-1.18zm-1.94 2.193L4.09 18.766A.852.852 0 004.853 20h14.294a.853.853 0 00.763-1.234L12.763 4.472a.852.852 0 00-1.526 0zM12 16a1 1 0 110 2 1 1 0 010-2zm0-8a1 1 0 011 1v4a1 1 0 11-2 0V9a1 1 0 011-1z" fill="currentColor"></path></svg></span></span></div></div></div><div class="mt-6 rounded-xl border border-gray-400 px-6 py-6"><h2 class="mb-2 text-2xl font-semibold">About the job</h2><div class="relative"><div class="styles_description__xjvTf inline-block text-black" id="job-description"><p><strong>About Ping Identity:</strong></p> <p>At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. </p> <p>Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. </p> <p>While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. <a href="https://www.pingidentity.com/en/company/championing-every-identity.html" target="_blank" rel="nofollow">We champion every identity.</a> One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work. </p> <p>We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. </p> <p><strong>Role Purpose Statement:</strong></p> <p>As a Technical Account Manager (TAM), you will partner with new and existing customer’s to ensure that they are successfully utilizing their Ping Identity solutions. As part of the company’s Global Support Organization, you will work with a variety of cross functional teams to ensure a customer’s journey is smooth, well managed from purchase to production and ensure that we deliver value to our customers. You will partner with the customer to ensure they are optimizing their deployed solutions. </p> <p><strong>Main Responsibilities:</strong></p> <ul> <li>Provide customers with technical recommendations and best practices for their Ping Identity solutions based on their identity and security needs</li> <li>Facilitate visibility into our product roadmap to help educate and engage customers</li> <li>Assist with ‘over-the-shoulder’ configuration help on features and functionality</li> <li>Coordinate and conduct business reviews with customer leadership to highlight success against goals/performance</li> <li>Assistance in planning, strategizing roll-outs and upgrades for platform adoption by the customer</li> <li>Provide customers with ad-hoc training to help build skills in the 'most needed' areas</li> <li>Engage in the escalation and prioritization of support tickets created by clients in the program</li> <li>Provide product demonstrations of our technologies</li> <li>Facilitate the collaboration across teams; including Support, Engineering, Customer Success and Product Management – to ensure internal alignment that customer needs are being addressed and resolved</li> <li>Provide feedback to Product Management to consider for future products or enhancements based on trends and requirements</li> <li>A liaison or escalation point of contact during off-hours due to a customer upgrade or critical implementation of our products</li> <li>Manage ongoing customer needs effectively to drive high customer retention and loyalty</li> <li>Ensuring best practices are followed and processes are adhered to, especially with regard to ISO 27001/9001 compliance, security incidents and data breaches</li> <li>Actively prioritizing tasks/workload with self-discipline and good timekeeping</li> <li>Using your creative thinking, business and technical analysis skills to go beyond the existing industry standard practices, to adjust existing and create new process improvements to delight our customers. Showing a demonstrated independent interest in advanced technologies</li> <li>Leading by example with an excellent work ethic and a positive mentality to steer the team whilst following best practices.</li> <li>Developing a subject matter expertise in the product/service, whilst building a wide breadth of understanding of platform-wide interconnections</li> </ul> <p><strong>Required Skills & Qualifications:</strong></p> <ul> <li>Understanding of Java and knowledge of web technologies</li> <li>Minimum of 8 years’ enterprise customer facing experience in a Customer Success, Sales Engineering, Support or Professional Services role</li> <li>Strong verbal and written communication skills</li> <li>Strong organizational skills</li> <li>Experience with Zendesk/SFDC or equivalent CRM systems</li> <li>Ability to manage proactive and reactive tasks effectively</li> <li>Proven track record in managing relationships with large enterprise clients</li> <li>Experience with Identity Access Management solutions</li> </ul> <p>You have an advantage if:</p> <ul> <li>Experience with our Ping Identity solutions and APIs</li> <li>Experience with Windows and Linux operating systems</li> <li>General networking knowledge of protocols like HTTP/S, TCP/IP</li> <li>General knowledge of protocols such as SAML, OAuth, or OpenID Connect is a plus</li> <li>Bachelor’s Degree in Computer Science or equivalent experience</li> </ul> <p>Salary Range: $108-130K </p> <p><strong>Life at Ping:</strong></p> <p><strong>We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.</strong></p> <p><strong>Here are just a few of the things that make Ping special:</strong></p> <ul> <li>A company culture that empowers you to do your best work.</li> <li>Employee Resource Groups that create a sense of belonging for everyone.</li> <li>Regular company and team bonding events.</li> <li>Competitive benefits and perks.</li> <li>Global volunteering and community initiatives</li> </ul> <p>Our Benefits: </p> <ul> <li>Generous PTO & Holiday Schedule</li> <li>Parental Leave</li> <li>Progressive Healthcare Options</li> <li>Retirement Programs</li> <li>Opportunity for Education Reimbursement</li> <li>Commuter Offset (Specific locations)</li> </ul> <p><strong>Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.</strong></p> <p><em>We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.</em></p> </div></div><div class="inline-block !block"><button class="mx-auto mt-6 block h-12 w-full md:w-44 rounded border-solid border gap-x-2 whitespace-nowrap font-medium antialiased text-center text-sm no-underline cursor-pointer focus:outline-0 disabled:cursor-default disabled:pointer-events-none disabled:opacity-50 transition duration-200 px-4 py-2 bg-black border-black text-white disabled:bg-gray-400 disabled:border-gray-400 disabled:text-gray-700 hover:bg-gtmblue-500 hover:border-gtmblue-500" onclick="window.location.href='/jobs/2998120-technical-account-manager?autoOpenApplication=true'">Apply Now</button></div></div></div><div class="mt-6 rounded-xl border border-brand-pink px-6 py-6 pb-0"><h2 class="text-2xl font-semibold text-brand-pink">About the company</h2><div class="mt-4 rounded-lg border border-gray-300 bg-white pb-4"><div class="p-4"><div class="flex w-full"><a class="content-center" href="/company/forgerock"><div class="flex h-[64px] w-[64px] justify-center overflow-hidden rounded-2xl border border-gray-400 bg-gray-100"><img alt="ForgeRock company logo" loading="lazy" src="/cdn-cgi/image/width=128,height=128,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/265040-f1e6b8ce11ec4b501b3c01d88109f07c-medium_jpg.jpg?buster=1589638787" height="64" width="64" class="rounded-2xl object-contain"/></div></a><div class="pl-2 flex flex-col"><div class="flex space-x-2"><a class="text-neutral-1000 hover:underline focus:no-underline" href="/company/forgerock"><h3 class="inline text-md font-semibold">ForgeRock</h3></a></div><span class="text-md text-neutral-1000">We are the only comprehensive identity platform In the cloud</span><span class="text-xs italic text-neutral-500">501-1000 Employees</span></div></div></div><div class="grid grid-cols-2 items-center gap-2 border-t border-gray-300 p-4 xs:flex xs:flex-wrap"><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Location" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MapIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Location"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/location/austin">Austin</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Size" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/CompanySizeIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Size"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600">501-1000</div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/enterprise-software">Enterprise Software</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/information-technology">Information Technology</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/identity-management">Identity Management</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/privacy-1">Privacy</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/internet-of-things">Internet of Things</a></div></div><div class="flex items-center justify-center rounded bg-gray-200 px-2 font-medium"><img alt="Company Industries" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/MarketsIcon.svg" height="20" width="20" class="h-3 w-3" title="Company Industries"/><div class="flex h-[20px] items-center justify-center space-x-1 whitespace-nowrap pl-1 text-[10px] font-medium leading-relaxed text-accent-persian-600"><a class="text-accent-persian-600 underline" rel="noopener noreferrer" target="_blank" href="/startups/industry/cyber-security">Cyber Security</a></div></div></div><div class="flex w-full space-x-2 text-[10px] text-accent-persian-600 border-t border-gray-300 p-4 pb-6"><ul class="grid w-full grid-cols-2 justify-start gap-2 sm:place-items-center xs:flex xs:flex-row xs:flex-wrap"><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><div class="line-clamp-1">B2B</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M6 6.5L5 5.5M6 6L7 5M6 10.5V4M4.9121 8.00022C4.69333 7.98741 4.48003 7.92682 4.2872 7.82272C4.09437 7.71862 3.92668 7.57353 3.79595 7.39766C3.66521 7.22179 3.5746 7.01941 3.53048 6.80476C3.48637 6.5901 3.48982 6.36839 3.5406 6.15522C3.35933 6.00427 3.21622 5.81269 3.12289 5.59606C3.02956 5.37942 2.98864 5.14382 3.00345 4.9084C3.01826 4.67298 3.08838 4.44437 3.20812 4.24113C3.32786 4.0379 3.49385 3.86577 3.6926 3.73872C3.51828 3.42905 3.45957 3.06754 3.52693 2.71862C3.59428 2.3697 3.78333 2.05603 4.06038 1.83348C4.33743 1.61094 4.68449 1.49399 5.03973 1.50346C5.39497 1.51294 5.7353 1.64822 6.0001 1.88522C6.26495 1.6486 6.60517 1.51363 6.96021 1.50434C7.31525 1.49505 7.66206 1.61204 7.93893 1.83448C8.2158 2.05693 8.40476 2.37039 8.47218 2.71909C8.53959 3.06779 8.4811 3.4291 8.3071 3.73872C8.50588 3.86572 8.67191 4.03782 8.79169 4.24103C8.91148 4.44425 8.98165 4.67285 8.99651 4.90827C9.01137 5.1437 8.97049 5.3793 8.8772 5.59596C8.78391 5.81263 8.64084 6.00423 8.4596 6.15522C8.51208 6.37561 8.51396 6.60504 8.46509 6.82627C8.41622 7.04749 8.31788 7.25478 8.17743 7.43256C8.03699 7.61033 7.8581 7.75399 7.65419 7.85274C7.45029 7.95149 7.22666 8.00276 7.0001 8.00272H5.0001L4.9121 8.00022Z" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Public Stage</div><div class="styles_tooltip-text__bYBqF">Publicly traded company</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg fill="none" height="12" viewBox="0 0 12 12" width="12" xmlns="http://www.w3.org/2000/svg" class="haloIcon"><path d="M8.35 4C8.25048 3.71762 8.06872 3.47148 7.82814 3.29327C7.58755 3.11505 7.29913 3.01292 7 3H5C4.60218 3 4.22064 3.15804 3.93934 3.43934C3.65804 3.72064 3.5 4.10218 3.5 4.5C3.5 4.89782 3.65804 5.27936 3.93934 5.56066C4.22064 5.84196 4.60218 6 5 6H7C7.39782 6 7.77936 6.15804 8.06066 6.43934C8.34196 6.72064 8.5 7.10218 8.5 7.5C8.5 7.89782 8.34196 8.27936 8.06066 8.56066C7.77936 8.84196 7.39782 9 7 9H5C4.70087 8.98708 4.41245 8.88495 4.17186 8.70673C3.93128 8.52852 3.74952 8.28238 3.65 8M6 1.5V3M6 9V10.5" stroke="black" stroke-linecap="round" stroke-linejoin="round"></path></svg><div class="line-clamp-1">Top Investors</div><div class="styles_tooltip-text__bYBqF">This company has received a significant amount of investment from top investors</div></div></li><li class="styles_tooltip-container__1f8OY rounded px-2 font-medium bg-accent-persian-50"><div class="flex h-[20px] items-center justify-center space-x-1"><svg height="12" viewBox="0 0 16 15" width="12" class="haloIcon"><g fill="currentColor"><path d="M3.44 1.433l1.854.737c.04.015.08.023.123.023a8.994 8.994 0 012.527.351c.063.019.13.019.192 0a9.117 9.117 0 013.207-.323.333.333 0 00.149-.022l1.988-.792a.504.504 0 00.053-.913 3.551 3.551 0 00-3.6.06 3.4 3.4 0 00-1.356 1.45.167.167 0 01-.302 0A3.4 3.4 0 006.953.574a3.56 3.56 0 00-3.56-.12.539.539 0 00.047.98zM7.68 6.967h.56c.18 0 .326-.14.334-.319l.024-.557a.333.333 0 00-.168-.304 2.555 2.555 0 01-.2-.126.333.333 0 00-.373 0c-.245.163-.506.3-.779.409a.333.333 0 00-.166.148L4.898 9.874a.333.333 0 00.323.493 14.856 14.856 0 012.83 0 .333.333 0 00.364-.318l.017-.4a.333.333 0 00-.333-.348h-.752a.333.333 0 010-.667h.815c.178 0 .325-.14.333-.317l.016-.334a.333.333 0 00-.334-.349H7.68a.333.333 0 110-.667zM6.647 10.967c-2.771 0-5.871.756-6.263 2.879a.667.667 0 00.656.787h11.404a.5.5 0 00.498-.54c-.184-2.304-3.373-3.126-6.295-3.126z"></path><path d="M15.565 5.385c-1.506-2.908-5.496-2.828-7.467-2.124a.162.162 0 01-.112 0C6.011 2.556 2.021 2.476.515 5.386a.537.537 0 00.451.785c.278.014.59.022.927.022 1.666 0 4.907-.218 6.024-1.448a.168.168 0 01.246 0c1.116 1.229 4.354 1.448 6.024 1.448.334 0 .649-.008.926-.022a.537.537 0 00.452-.786z"></path></g></svg><div>4.3</div><div class="line-clamp-1">Work / Life Balance</div><div class="styles_tooltip-text__bYBqF">Employees rate ForgeRock 4.3/5 on Glassdoor for work / life balance</div></div></li></ul></div><a class="flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/forgerock">Learn more about ForgeRock <img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20"/></a></div><div class="mb-8 w-full flex-col space-y-4 pt-4"><div class="relative rounded-lg border border-gray-400 bg-white p-4"><a rel="noopener noreferrer" target="_blank" href="/company/forgerock/funding"><h3 class="text-lg font-semibold text-black">Funding</h3></a><div class="mt-4 flex rounded-lg bg-brand-burgandy p-4 text-center"><div class="w-1/2 border-r border-white"><div class="text-xs text-gray-400">AMOUNT RAISED</div><div class="text-m font-semibold text-white">$233.5M</div></div><div class="w-1/2 border-l border-white"><div class="text-xs text-gray-400">FUNDED OVER</div><div class="text-m font-semibold text-white">5 rounds</div></div></div><div class="mt-4 text-lg font-semibold">Rounds</div><div class="flex flex-col gap-0 xs:flex-row"><div class="mt-4 inline-flex items-center text-center"><div class="styles_component__Lh22T styles_medium__XQhxx !z-0 my-auto">E</div><span class="ml-1 text-lg font-semibold">$93,500,000</span></div><div class="inline-flex items-center text-center xs:mt-4"><span class="text-s flex items-center space-x-2 xs:ml-3">Series E - Apr 2020<span class="ml-1 inline-flex h-[20px] w-auto max-w-max place-items-center rounded bg-neutral-200 px-1 text-[10px] font-medium text-neutral-800">+4</span></span></div></div><div class="flex justify-center"><a class="mt-4 flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/forgerock/funding">View ForgeRock's funding history<img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20" class="ml-2 h-5 w-5 align-middle"/></a></div></div><div class="relative rounded-lg border border-gray-400 bg-white p-4"><a rel="noopener noreferrer" target="_blank" href="/company/forgerock/culture_and_benefits"><h3 class="text-lg font-semibold text-black">Perks</h3></a><div class="grid w-full grid-cols-1 gap-4 sm:grid-cols-3 max-xs:grid-cols-2"><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" id="hospital-shield_svg__Regular" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.hospital-shield_svg__cls-1{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="hospital-shield_svg__cls-1" d="M17.25 9a.75.75 0 0 0-.75-.75h-2.25V6a.75.75 0 0 0-.75-.75h-3a.75.75 0 0 0-.75.75v2.25H7.5a.75.75 0 0 0-.75.75v3a.75.75 0 0 0 .75.75h2.25V15a.75.75 0 0 0 .75.75h3a.75.75 0 0 0 .75-.75v-2.25h2.25a.75.75 0 0 0 .75-.75z"></path><path class="hospital-shield_svg__cls-1" d="M2.25 3.923v7.614A11.907 11.907 0 0 0 9.882 22.65l1.041.4a3 3 0 0 0 2.154 0l1.041-.4a11.907 11.907 0 0 0 7.632-11.113V3.923a1.486 1.486 0 0 0-.868-1.362A21.7 21.7 0 0 0 12 .75a21.7 21.7 0 0 0-8.882 1.811 1.486 1.486 0 0 0-.868 1.362z"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Healthcare benefits</span></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px;}</style></defs><path class="a" d="M23.25,10.5a3,3,0,0,1-3,3"></path><path class="a" d="M6,6.8A8.318,8.318,0,0,0,2.6,11.25H.75v6H3.24a8.467,8.467,0,0,0,2.01,2.372V22.5a.75.75,0,0,0,.75.75H7.5a.75.75,0,0,0,.75-.75V21.259a9.512,9.512,0,0,0,6,.011V22.5a.75.75,0,0,0,.75.75h1.5a.75.75,0,0,0,.75-.75V19.637a7.941,7.941,0,0,0,3-6.137,8.053,8.053,0,0,0-3.757-6.706"></path><path class="a" d="M8.25,7.5a6.763,6.763,0,0,1,6,0"></path><circle class="a" cx="11.25" cy="3.75" r="3"></circle></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Retirement benefits</span></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.baby_svg__a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="baby_svg__a" d="M20.625 9.875h-.014c-.361-4.55-4.553-7.55-8.611-7.55s-8.25 3-8.611 7.55h-.014a2.625 2.625 0 0 0 0 5.25h.014a9 9 0 0 0 17.222 0h.014a2.625 2.625 0 0 0 0-5.25zM12 2.325a2.25 2.25 0 1 1-2.122 3M13.984 17a3 3 0 0 1-3.968 0M17.25 11a1.5 1.5 0 0 1-3 0M9.75 11a1.5 1.5 0 0 1-3 0"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Parental leave</span></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px;}</style></defs><line class="a" x1="0.75" x2="23.25" y1="23.25" y2="23.25"></line><path class="a" d="M6,17.25H3a.75.75,0,0,0-.75.75v5.25h4.5V18A.75.75,0,0,0,6,17.25Z"></path><path class="a" d="M13.5,9.75h-3a.75.75,0,0,0-.75.75V23.25h4.5V10.5A.75.75,0,0,0,13.5,9.75Z"></path><path class="a" d="M21,12.75H18a.75.75,0,0,0-.75.75v9.75h4.5V13.5A.75.75,0,0,0,21,12.75Z"></path><polyline class="a" points="23.25 5.25 23.25 0.75 18.75 0.75"></polyline><path class="a" d="M23.25.75,18.2,5.8a2.249,2.249,0,0,1-2.237.564L10.254,4.838a2.251,2.251,0,0,0-2.172.583L2.25,11.253"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Equity benefits</span></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.house-chimney-2_svg__a{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="house-chimney-2_svg__a" d="M3.754 13.923v8.25h6v-6a1.5 1.5 0 0 1 1.5-1.5h1.5a1.5 1.5 0 0 1 1.5 1.5v6h6v-8.25M.754 12.423l10.19-10.189a1.5 1.5 0 0 1 2.121 0l10.189 10.189M16.504 5.673v-1.5h3.75v5.25"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Remote friendly</span></div></div><div class="mt-4 flex items-start"><div class="mt-1 flex h-10 min-w-[2.5rem] items-center justify-center rounded-lg bg-accent-persian-50 text-accent-persian-600"><svg height="32" id="beach-palm-water_svg__Regular" viewBox="0 0 24 24" width="32" class="h-6 w-6"><defs><style>.beach-palm-water_svg__cls-1{fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.5px}</style></defs><path class="beach-palm-water_svg__cls-1" d="M21 18.55a20.2 20.2 0 0 0-9-1.8 20.2 20.2 0 0 0-9 1.8M15.752 8.477l-.767 8.433M8.906 16.922l4.946-9.067M13.852 7.855l8.276 2.709A.75.75 0 0 0 23.1 9.7a4.73 4.73 0 0 0-3.6-4.016 6.814 6.814 0 0 0-2.4-.082M13.852 7.855L6.317 9.9a.75.75 0 0 1-.934-.873A4.756 4.756 0 0 1 9 4.937a6.347 6.347 0 0 1 3.112.079"></path><path class="beach-palm-water_svg__cls-1" d="M18.7 5.567l3.1-3.116a.747.747 0 0 0-.21-1.211 4.871 4.871 0 0 0-5.089.51 3.7 3.7 0 0 0-1.282 2.01M10.3 4.784L8.348 2.668a.747.747 0 0 1 .392-1.242 13.166 13.166 0 0 1 2.51-.239 5.084 5.084 0 0 1 3.968 2.573M.75 23.25a5.511 5.511 0 0 0 4.5-1.5 4.547 4.547 0 0 0 6.75 0 4.547 4.547 0 0 0 6.75 0 5.511 5.511 0 0 0 4.5 1.5"></path></svg></div><div class="h-full pl-2"><span class="text-md font-medium leading-none">Generous vacation</span></div></div></div><div class="mt-4 flex justify-center"><a class="mt-4 flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/forgerock/culture_and_benefits">Explore ForgeRock's perks and benefits<img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20" class="ml-2 h-5 w-5 align-middle"/></a></div></div><div class="relative rounded-lg border border-gray-400 bg-white p-4 md:col-span-2"><a rel="noopener noreferrer" target="_blank" href="/company/forgerock/people"><h3 class="text-lg font-semibold text-black">Founders</h3></a><div class="x mt-6 flex flex-col space-y-4 sm:flex-row sm:flex-wrap sm:space-x-4 sm:space-y-0"><div class="flex rounded-lg border border-gray-400 p-4 sm:w-[calc(33%_-_11px)]"><div><span class="text-lg font-semibold text-black">Lasse Andresen</span><div class="text-md font-normal"><span>CTO / co-founder / board member</span><span> • 3 years</span><span> • 12 years</span></div><div class="text-sm font-normal">San Francisco</div></div><div class="my-auto ml-auto"><img alt="image" loading="lazy" src="/cdn-cgi/image/width=112,height=112,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/https://wellfound.com/images/shared/nopic.png" height="56" width="56" class="h-14 w-14 rounded-2xl object-contain"/></div></div></div><a class="mt-7 flex items-center justify-center text-sm font-medium text-black" rel="noopener noreferrer" target="_blank" href="/company/forgerock/people">View the team <img alt="image" src="/cdn-cgi/image/width=40,height=40,fit=scale-down,gravity=0.5x0.5,quality=90,format=auto/images/talent/jobs/ArrowRight.svg" height="20" width="20"/></a></div></div></div><div class="mb-6 mt-6 rounded-xl border border-neutral-200 px-6 py-6"><h2 class="text-2xl font-semibold">Similar Jobs</h2><div class="mt-6 grid gap-x-4 gap-y-4 sm:grid-cols-3"><div class="flex flex-col rounded-lg border border-gray-400 sm:min-h-[353px]"><header class="grow"><div class="h-12 rounded-t-lg" style="background-color:#FAFAFA;opacity:0.85"></div><a class="relative -top-8 left-4 flex h-16 w-16 items-center justify-center bg-white" rel="noopener noreferrer" target="_blank" href="/company/quant-five-1"><img alt="Quant Five company logo" loading="lazy" src="/cdn-cgi/image/width=128,height=128,fit=contain,gravity=0.5x0.5,quality=90,format=auto/https://photos.wellfound.com/startups/i/6368305-131b36daeff89064305cd56a674caaaf-medium_jpg.jpg?buster=1608170875" height="64" width="64" 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