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d="M16,5A11,11,0,1,0,27,16,11,11,0,0,0,16,5Zm0,20a9,9,0,1,1,9-9A9,9,0,0,1,16,25Z"></path><polygon class="cls-1" points="15 15 9.33 15 9.33 17 17 17 17 8.83 15 8.83 15 15"></polygon></g></svg>5 mins read</span></div><div><a rel="noreferrer" href="https://www.businessinsider.in/tech/news/microsoft-copilots-underperformance-is-the-latest-red-flag-for-investments-in-ai/articleshow/115424317.cms" target="_blank" class="listing_title"><h3 class="md:text-xl text-base font-bold text-black mb-3">Microsoft Copilot's underperformance is the latest red flag for investments in AI</h3></a><div class="md:text-base text-sm font-normal text-[#6D787A] mb-2">Microsoft's Copilot has yet to live up to the tech giant's massive expectations. 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class="jsx-5530ea59f1e0bde0"></defs><title></title><g data-name="Layer 11" id="Layer_11"><path class="cls-1" d="M16,5A11,11,0,1,0,27,16,11,11,0,0,0,16,5Zm0,20a9,9,0,1,1,9-9A9,9,0,0,1,16,25Z"></path><polygon class="cls-1" points="15 15 9.33 15 9.33 17 17 17 17 8.83 15 8.83 15 15"></polygon></g></svg>7 mins read</span></div><div><a rel="noreferrer" href="https://www.businessinsider.in/tech/news/why-the-new-york-times-lawyers-are-inspecting-openais-code-in-a-secretive-room/articleshow/114128297.cms" target="_blank" class="listing_title"><h3 class="md:text-xl text-base font-bold text-black mb-3">Why The New York Times' lawyers are inspecting OpenAI's code in a secretive room</h3></a><div class="md:text-base text-sm font-normal text-[#6D787A] mb-2">The New York Times says OpenAI and Microsoft are breaking copyright law. 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Copilot","authorDetail":[{"author_name":"Ashley Stewart","author_id":45}],"readingTime":13,"body":"\u003cp class=\"drop-cap\"\u003eIn September 2023, Microsoft's famously soft-spoken CEO, Satya Nadella, unveiled the company's flagship \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-hints-big-change-to-openai-investments-sec-filing-2024-10\"\u003eAI product\u003c/a\u003e, Copilot, with sweeping fanfare. \"Copilot will fundamentally transform our relationship with technology,\" he declared. The AI assistant, he predicted, would give birth to an \"era that uplifts every person, industry, community, and country.\"\u003c/p\u003e\u003cp\u003eNow, a year after \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-mustafa-suleyman-ai-copilot-update-reviews-2024-10\"\u003eCopilot's release\u003c/a\u003e, the reviews — both inside and outside Microsoft — indicate that the new product is struggling to live up to the hype. While there is no single measurement of Copilot's performance, given the wide array of features it seeks to provide, many customers appear to be dissatisfied with the AI tool, complaining that it is ineffective, costly, and not secure. In October, when the management consultancy Gartner published a survey of 123 IT leaders, only four said Copilot provided significant value to their companies.\u003c/p\u003e\u003cp\u003eSome of Microsoft's own employees and executives are privately concerned that Copilot won't be able to deliver on its ambitions. To assess the tool's rollout — and the central role it plays in Microsoft's historic, all-out investment in AI — Business Insider reviewed internal emails and pay spreadsheets, spoke with customers and competitors, and interviewed 15 current and former Microsoft insiders, most of whom requested anonymity to speak freely about internal matters. Many of those charged with building \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/salesforce-ceo-marc-benioff-criticized-microsoft-copilot-ai-agents-2024-10\"\u003eCopilot\u003c/a\u003e say they harbor doubts about what it will ultimately achieve. Others in the company express serious doubts about Microsoft's immense investment in a technology that they see as unproven — and potentially unprofitable.\u003c/p\u003e\u003cp\u003e\"I really feel like I'm living in a group delusion here at Microsoft,\" one longtime employee told BI. The company touts that \"AI is going to revolutionize everything,\" the person said, \"but the support isn't there for AI to do 75% of what Microsoft claims it'll do.\"\u003c/p\u003e\u003cp\u003eCopilot's struggles have created an opening for Microsoft's rivals, some of whom have seized on the opportunity to promote their own agendas. Salesforce CEO \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/salesforce-ceo-marc-benioff-microsoft-copilot-disappointing-clippy-2024-10\"\u003eMarc Benioff\u003c/a\u003e, who in September announced a competitor product called Agentforce, has taken to social media to dismiss Copilot as \"Clippy 2.0,\" a reference to Microsoft's widely maligned cartoon paper-clip assistant. \"Microsoft has really disappointed so many of our\u003cstrong\u003e \u003c/strong\u003ecustomers,\" Benioff told BI. \"They have not delivered any competitive capability.\"\u003c/p\u003e\u003cp\u003eEven Wall Street, whose hype over generative AI catapulted Microsoft to a $3 trillion valuation, has begun to sour on the huge AI swings that some companies have begun to take. In June, Goldman Sachs published a report, \"Gen AI: Too Much Spend, Too Little Benefit?\" that speculated an industry-wide bubble could soon burst. Venture capitalists have also tempered their enthusiasm. Earlier this month, Marc Andreessen, the cofounder of one of the most AI-bullish venture firms, \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/ai-hiring-boom-marc-andreessen-2024-11\"\u003eAndreessen Horowitz\u003c/a\u003e, warned that AI models were hitting a \"ceiling on capabilities.\"\u003c/p\u003e\u003cdiv type=\"image\" title=\"Satya Nadella\" height=\"3542\" width=\"5040\" msid=\"115348075\" hostid=\"261\" sizebytes=\"301972\"\u003e\u003c/div\u003e\u003cp\u003eGoldman estimates that in the next few years, tech companies will invest more than $1 trillion to develop AI — and Microsoft is one of the biggest spenders. Thanks in large part to its AI strategy, the company's capital expenditures hit a record $20 billion in its most recent quarter — and a person familiar with the company's expenses said for the first time in Microsoft's history that capital expenses have started to exceed its payroll, which now encompasses 228,000 employees. Internally, BI has learned, the spending spree on AI delayed budgets for several teams for the current fiscal year. It has also prompted the company to add Copilot-specific sales goals for the first time,\u003cstrong\u003e \u003c/strong\u003eturning up the pressure to wring revenue out of its massive investment in AI.\u003c/p\u003e\u003cp\u003eThe technology is still in its formative stages, and Microsoft's big bet may eventually pay off, given enough time and resources. But as the company seeks to win over more converts to its gospel of generative AI, some of its own preachers wonder whether the company is worshiping a false god. \"There's a gap between the ambitious vision and what users are actually experiencing,\" said another employee close to Copilot. \"Internally, we're calling it growing pains. We are building the plane as we fly it.\"\u003c/p\u003e\u003cp class=\"drop-cap\"\u003eLast November, when Microsoft released Copilot into its enterprise software suite, Microsoft 365, it called the AI assistant \"the most powerful productivity tool on the planet.\" Copilot was able to almost instantaneously summarize meetings and emails. It seemed like the wave of the future, and it quickly took off: Microsoft says 70% of Fortune 500 companies now use Copilot.\u003c/p\u003e\u003cp\u003eInternally, though, some employees feared the company was releasing the product prematurely — a move that could backfire with customers. One employee who works with Copilot said that its PowerPoint tool was initially \"terrible,\" and that even now many of its features for Excel won't work without assistance from third-party vendors. A C-level executive at a large Microsoft customer told BI that many of Copilot's tools struck him as \"gimmicky.\" By March, according to current and former \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-ai-copilot-future-openai-2024-3\"\u003e\u003cu\u003eexecutives\u003c/u\u003e\u003c/a\u003e, the company was engaging in a mad dash to add value to the product, before the initial excitement wore off. One Microsoft executive offered a blunt assessment of Copilot's ability to deliver useful results. \"About one out of 10 times is magic,\" the executive said. \"The rest of the time it's: Why do we even try?\"\u003c/p\u003e\u003cp\u003eMicrosoft defends its new product — and its larger strategy of going all in on AI. The company told BI that its investments in Copilot are already paying off, and that many customers are coming back to purchase additional access to the tool. Microsoft also cited a study it commissioned, which found that for every $1 a company devoted to generative AI, the return on investment was $3.70.\u003c/p\u003e\u003cp\u003eJared Spataro, Microsoft's chief marketing officer of AI at Work, dismissed criticism from the likes of Benioff as a rival's sour grapes. \"History tells us that when competitors talk about you, it's because they're behind,\" Spataro told BI. He also cited what he said were examples of Copilot's success: Lumen Technologies projects that its sales team's use of Copilot will save the company $50 million a year. Honeywell has used Copilot to add productivity gains equal to 187 full-time employees. And the fintech giant Finastra has cut creative production to seven weeks from seven months.\u003c/p\u003e\u003cp\u003eBut a year after Copilot's release, such examples may be more outliers than the norm. In the Gartner survey published last month, IT leaders were far from enthusiastic about the product. Ninety-two percent said Copilot enhanced employee satisfaction, and 62% called it \"somewhat valuable.\" At the same time, nearly 75% said their employees were struggling to integrate Copilot into their daily routines, 57% said users felt the tool didn't deliver the value they expected, and 53% reported that it provided too many inaccurate results.\u003c/p\u003e\u003cp\u003eCustomers also complain that Copilot — which at $30 a month per user can effectively double the licensing fee for Microsoft 365 — is far too costly. In July, Wall Street analysts noted that the chief information officer of a pharmaceuticals company had canceled Copilot for 500 employees after six months, saying the tool cost too much for what it provided. Some features didn't work well, the CIO said, likening the quality of its slide-generating capability to that of \"middle school presentations.\" Even worse, what had initially struck him as Copilot's most compelling feature — its meeting-summary tool — had to be disabled because the company's legal team was wary of saving transcripts.\u003c/p\u003e\u003cp class=\"drop-cap\"\u003ePerhaps the biggest concern customers have raised about Copilot involves its security. The tool's magic — its ability to create a 10-slide road-mapping presentation, or to summon up a list of your company's most profitable products last quarter — works by browsing and\u003cstrong\u003e \u003c/strong\u003eindexing all of your company's internal information, like the web crawlers used by search engines. Historically, IT departments at many companies have set up lax permissions for who can access internal documents — selecting \"allow all,\" say, for the company's HR software, rather than going through the trouble of selecting specific users. That never created much of a problem, because there wasn't a tool that an average employee could use to identify and retrieve sensitive company documents. But Copilot is that tool.\u003c/p\u003e\u003cp\u003eAs a result, many customers have deployed Copilot, only to discover that it can enable employees to read an executive's inbox or access sensitive HR documents. \"Now, when Joe Blow logs into an account and kicks off Copilot, they can see everything,\" said one Microsoft employee familiar with customer complaints. \"All of a sudden Joe Blow can see the CEO's emails.\"\u003c/p\u003e\u003cp\u003eAnother Microsoft employee said the tool \"works really darn well\" at sharing \"information that the customer doesn't want to share or didn't think it had made available to its employee, such as salary info.\" And fixing the issue is far from simple, said the previous employee: \"The problem is that it takes years. These are not easy situations.\"\u003c/p\u003e\u003cp\u003eFaced with such issues, some customers have paused their deployment of Copilot. In the Gartner survey, 40% percent of IT managers said their company had delayed implementing the tool for at least three months, citing \"oversharing and security concerns.\"\u003c/p\u003e\u003cp\u003eA Microsoft spokesperson said the company has addressed Copilot's security issues in several ways. It has developed features to help customers manage their permissions at scale, making it easier to identify where oversharing might be taking place. It has created a tool that enables users to keep files in libraries that are blocked from appearing in Copilot-generated results.\u003cem\u003e \u003c/em\u003eAnd later this month, it plans to release a guide \"that specifically addresses the topic of oversharing, with best practices to help customers manage their data securely.\"\u003c/p\u003e\u003cp\u003eAccording to company insiders, Copilot has also been hampered by a program Microsoft introduced this year called the Secure Future Initiative. The move — which makes security the top priority for every employee — follows years of security issues at Microsoft, including what the Department of Homeland Security called \"a cascade of security failures\" last year that allowed Chinese hackers to access emails from thousands of customers.\u003c/p\u003e\u003cp\u003e\"If you're faced with the tradeoff between security and another priority,\" Nadella wrote in an email to Microsoft employees in the spring, \"your answer is clear: Do security.\"\u003c/p\u003e \u003cp\u003eInternally, employees have been impressed by the initiative. \"It's the biggest company push I've ever seen Microsoft do where they are investing in security,\" said one. But some also say that the emphasis on security is delaying the development of new Copilot features, which are desperately needed to attract and retain more customers. \"Security continues to be job No. 1,\" said one employee familiar with the initiative, \"even if it's deferring feature work.\"\u003c/p\u003e\u003cp\u003eIn a blog post in September, Microsoft said it was continuing to add capabilities to address customer concerns. \"Nearly 1,000 customers have given us feedback on how they're using Copilot, where it is having the biggest impact, and where it needs to be better,\" the post said. \"Based on that feedback, we have made more than 700 product updates and shipped over 150 new features this year.\"\u003c/p\u003e\u003cp\u003eBut when updates do happen, employees say, they sometimes make things worse. A recent attempt to update to the consumer version of Copilot sparked complaints among employees on an internal message board viewed by BI. Users said the new version was \"dumber\" than the previous version, providing less real-time information and often answering queries with, \"Sorry, I can't help you with that.\"\u003c/p\u003e\u003cp\u003e\"Instead of getting better, some people feel it lost functionality,\" one employee said.\u003c/p\u003e\u003cp\u003eEmployees also expressed frustration at what they see as the company's tendency to slap the Copilot brand on everything in sight. In the past year, Microsoft has released Copilot into office apps, the Windows operating system, the Edge browser, and several other products. \"There is a delusion on our marketing side where literally everything has been renamed to have Copilot it in,\" said one employee. \"Everything is Copilot. Nothing else matters. They want a Copilot tie-in for everything.\"\u003c/p\u003e\u003cp\u003e\"Everyone wants to make their impact by jamming a bad Copilot chatbot into their tools,\" said another longtime employee. \"So now every time I click on certain links, I get two pop-ups for crappy Copilot implementations.\"\u003c/p\u003e\u003cp class=\"drop-cap\"\u003eAs complaints and questions over Copilot mount, both inside and outside Microsoft, so does the pressure to justify the company's unprecedented level of spending on AI. According to an internal document from April, by the end of the year, to serve its skyrocketing needs for data storage and processing, the company plans to \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-gpu-targets-1-8-million-ai-chips-this-year-2024-4\"\u003e\u003cu\u003eamass 1.8 million chips known as GPUs\u003c/u\u003e\u003c/a\u003e — each of which costs about $30,000. By July 2025, it plans to \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-plan-double-triple-data-center-capacity-2024-4\"\u003e\u003cu\u003etriple its data-center capacity\u003c/u\u003e\u003c/a\u003e, which is already at 5 gigawatts, roughly what it takes to power all of New York City each day. And by 2027, the company plans to spend more than $100 billion on GPUs and data centers alone.\u003c/p\u003e\u003cp\u003e\"This is an exercise in mass delusion,\" says Gary Marcus, a well-known tech critic who is the author of \"Taming Silicon Valley: How We Can Ensure that AI Works for Us.\" \"The fact that people invested a\u003cstrong\u003e \u003c/strong\u003ecouple hundred billion dollars on basically hope and hype is embarrassing.\"\u003c/p\u003e\u003cp\u003eMarcus believes the tech industry is headed toward an \"AI winter,\" in which Microsoft and other tech giants will pay a steep price for their extravagant investment in the technology without solving the fundamental problems, like hallucinations, that continue to plague AI. \"It's like Wile E. Coyote at the end of the cliff,\" he said. \"At some point, people are going to realize they are over the end of the cliff and panic. Valuations are going to drop.\"\u003c/p\u003e\u003cdiv type=\"image\" title=\"Salesforce CEO Marc Benioff.\" height=\"1333\" width=\"2000\" msid=\"115348073\" hostid=\"261\" sizebytes=\"41956\"\u003e\u003c/div\u003e\u003cp\u003eAccording to employees with direct knowledge of the company's strategy, Microsoft intends to make its massive bet on AI pay off in two primary ways: by boosting sales and by repackaging prices. For the current fiscal year, which began in July, Microsoft has changed its sales goals to prioritize selling AI tools. And over the summer, the company considered a sweeping plan to repackage AI features into existing licenses or to create a more expensive bundle with Copilot AI capabilities. But those efforts stalled in September amid concerns about whether the plan would actually succeed. Instead, Judson Althoff, Microsoft's chief commercial officer, opted for a pilot program to test more expensive bundles, and then roll out significant licensing changes next July.\u003c/p\u003e\u003cp\u003eTo free up more capital for AI, the company has made significant cuts — including to its main businesses. Last year Microsoft slashed hundreds of jobs from Azure, the world's second most popular cloud computing platform. In an internal email explaining the decision to employees, Jason Zander, the executive vice president of Azure, said the cuts were made specifically to support the AI push. \"Our clear focus as a company is to define the AI wave and empower all our customers to succeed in the adoption of this transformative technology,\" Zander wrote.\u003c/p\u003e\u003cp\u003eEmployees on the Azure team questioned the wisdom of cutting back on the platform, given the revenue it provides and the services it's responsible for. \"The AI team gets all the money,\" one employee said. \"But it's the Azure team that is not only paying the bills but we are the ones doing all of the heavy lifting with security right now.\" Another added: \"AI is great and it might be the future, but when are you going to focus on your billpayers?\"\u003c/p\u003e\u003cp\u003eMicrosoft has also cut the number of employees working on its Teams chat app, according to an internal memo shared with BI. \"In early 2022, we recognized the pandemic as a once-in-a-generation opportunity and we surged on Teams to win,\" Spataro explained in the email. \"Now, we're doing it again\" — but this time, with AI.\u003c/p\u003e\u003cp\u003eJob cuts aren't the only way Microsoft is funding its AI push. To attract top talent, the company is paying significantly more for AI employees than for other roles. As of September, according to a payroll spreadsheet shared with BI, average compensation in the Microsoft AI group was about 37% higher than the average for all of the company's US employees. Software engineers within Microsoft AI, for example, earned 48% more than the average software-engineering role at the company. The message is clear: If you're applying to Microsoft, it pays to find a role in AI.\u003c/p\u003e\u003cp\u003eThe single-minded focus on AI has left many at Microsoft, including top leaders, feeling both frustrated and alarmed. \"AI could be disruptive. We've got to be first. I get all of that,\" one executive said. \"But a company of our size should be able to do multiple things at once. It seems like we can only think of one shiny object at a time.\"\u003c/p\u003e\u003cp class=\"drop-cap\"\u003eLast month, a year after his sweeping claims that Copilot would uplift all of humanity, Nadella delivered a far more modest keynote address unveiling \"wave two\" of the technology. To some within the company, the presentation appeared to signal a marked shift in the way Microsoft was casting Copilot — almost as if it were an admission that things weren't going to plan.\u003c/p\u003e\u003cp\u003eWhere Nadella used to boast about the company's partnership with OpenAI — whose large language model is what drives Copilot's responsiveness — he was instead referring to LLMs simply as \"commodities.\" And instead of touting Copilot as the best, most magical tool of its kind, he said the product would now be branded in more technical language, as a \"UI for AI.\"\u003c/p\u003e\u003cdiv type=\"image\" title=\"Jared Spataro\" height=\"5623\" width=\"3749\" msid=\"115348071\" hostid=\"261\" sizebytes=\"507558\"\u003e\u003c/div\u003e\u003cp\u003e\"Satya is resetting, after a good several years of saying the opposite,\" a former executive said. \"They are trying to reinvent themselves. The narrative has shifted away from them. Right now, it's a lot of, 'If you build it, they will come,' which hasn't happened.\"\u003c/p\u003e\u003cp\u003eCompetitors also scoffed at the presentation as show over substance. \"Microsoft's trying to rebrand,\" Benioff told BI — a pivot, he said, necessitated by what he called Copilot's lack of \"AI solutions.\"\u003c/p\u003e\u003cp\u003eMicrosoft notes that the number of Fortune 500 companies using Copilot is on the rise. And plenty of Microsoft employees are still bullish on the company's future in AI. One employee who is working on Copilot predicted its path would be similar to that of the iPhone: first excitement over its enticing novelty, then ambivalence about its value to daily life, ultimately arriving at ubiquity. But the analogy, while ambitious, is inexact: Unlike Copilot, the iPhone could do everything Steve Jobs said it could do when it debuted.\u003c/p\u003e\u003cp\u003eWhat's more, unlike Apple under Jobs, Microsoft is still struggling to figure out how best to pivot its considerable resources to serve its intensive focus on AI. Its new fiscal year began in July, but budgets for several teams were delayed by months, according to an employee with direct knowledge of the delay. The holdup, the person said, is atypical for Microsoft, which usually distributes budgets early in the fiscal year.\u003c/p\u003e\u003cp\u003eBut despite the internal concerns, those at the top of the company express no doubt about going all in on artificial intelligence. They caution that it always takes time and investment to develop a new technology — and to find a business model that will support it. Spataro said Microsoft considered AI as important as the invention of the internet and PCs — and would stay the course, despite the massive investments it will require.\u003c/p\u003e\u003cp\u003e\"You have to have that strategic patience — no matter what's happening — to just focus and execute,\" Spataro said. \"That's what we're trying to do as a company.\"\u003c/p\u003e\u003cp\u003e\u003ca target=\"_blank\" rel=\"\" href=\"https://www.businessinsider.com/author/ashley-stewart\"\u003e\u003cem\u003e\u003cu\u003eAshley Stewart\u003c/u\u003e\u003c/em\u003e\u003c/a\u003e\u003cem\u003e is a chief technology correspondent at Business Insider. She reports on enterprise technology companies including Microsoft and Amazon Web Services from Seattle.\u003c/em\u003e\u003c/p\u003e","synopsis":"Customers are dissatisfied with Copilot, rivals are circling, and Microsoft insiders are skeptical: a BI exclusive.","updatedTime":1731720825254,"insertedTime":1731712013000,"img_Path":"/thumb/msid-115348069,width-640,resizemode-4,imgsize-208256/img673272f35ec9bfa3d63d5d89.jpg","url":"tech/news/inside-microsofts-struggles-with-copilot/articleshow/115348910.cms","slug":"tech/news/inside-microsofts-struggles-with-copilot","msid":115348910,"category":"Tech","article_type":"international"},{"title":"Microsoft Copilot's underperformance is the latest red flag for investments in AI","authorDetail":[{"author_name":"Dan DeFrancesco","author_id":45}],"readingTime":5,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003e\u003cem\u003eThis post originally appeared in the Insider Today newsletter.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eWelcome back!\u003c/strong\u003e The fast-moving, big business of weight-loss drugs is already shifting to its next stage. Here's a rundown of \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/upcoming-glp1-weight-loss-drugs-to-watch-2024-11\"\u003e\u003cu\u003efive upcoming pills and injections\u003c/u\u003e\u003c/a\u003e to keep an eye on.\u003c/p\u003e\u003cp\u003eIn today's big story, Microsoft's massive bet on AI with Copilot \u003ca target=\"_blank\" href=\"https://businessinsider.com/microsoft-ai-artificial-intelligence-bet-doubts-marc-benioff-satya-nadella-2024-11\"\u003e\u003cu\u003ehas yet to live up to the hype\u003c/u\u003e\u003c/a\u003e, potentially raising alarms for everyone else investing in the space.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eWhat's on deck:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eMarkets:\u003c/strong\u003e You can still bet on politics \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/top-political-prediction-bets-trump-2028-nominees-election-kalshi-polymarket-2024-11\"\u003e\u003cu\u003eeven though the election is over\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eTech:\u003c/strong\u003e Why the Trump-Musk relationship is unlike anything \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/elon-musk-donald-trump-elected-shadow-president-2024-11\"\u003e\u003cu\u003ewe've ever seen in US politics\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eBusiness:\u003c/strong\u003e Spirit Airlines has filed for Chapter 11 bankruptcy protection, but \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/spirit-airlines-chapter-11-bankruptcy-restructure-low-cost-airlines-2024-11\"\u003e\u003cu\u003etells customers it'll keep flying\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eBut first, is this thing even worth it?\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eIf this was forwarded to you, \u003c/em\u003e\u003c/strong\u003e\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/subscription/newsletter/insider-today\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003esign up here.\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003ch3 id=\"7fa5f018-5b05-4a37-a8dc-d3f89138bcb3\"\u003eThe big story\u003c/h3\u003e\u003ch2 id=\"5fd547b9-ec52-41fc-8e08-4f4b27dd8097\"\u003e\u003cstrong\u003eA Copilot conundrum\u003c/strong\u003e\u003c/h2\u003e\u003cdiv type=\"image\" title=\"Microsoft logo glitching\" height=\"1000\" width=\"1334\" msid=\"115423174\" hostid=\"261\" sizebytes=\"160900\"\u003e\u003c/div\u003e\u003cp\u003e\u003cstrong\u003eMicrosoft's challenges with its flagship AI product could be another red flag for an industry with high hopes for the tech.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eBusiness Insider's Ashley Stewart, our resident Microsoft expert, has a deep dive on Copilot \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-ai-artificial-intelligence-bet-doubts-marc-benioff-satya-nadella-2024-11\"\u003e\u003cu\u003ecoming up short on the big expectations laid out for it\u003c/u\u003e\u003c/a\u003e when it launched over a year ago.\u003c/p\u003e\u003cp\u003eCEO Satya Nadella didn't hold back initially, describing Copilot as something that would \"fundamentally transform our relationship with technology\" when it was unveiled.\u003c/p\u003e\u003cp\u003eBut internally and among clients, that doesn't always feel like the case. One Microsoft executive told Ashley that Copilot offers useful results about 10% of the time.\u003c/p\u003e\u003cp\u003e\"The rest of the time it's: Why do we even try?\" they said.\u003c/p\u003e\u003cp\u003eIt's an unsettling realization considering the stakes of AI. Many companies — and arguably the entire US stock market — are banking on generative AI being revolutionary. And while Microsoft's bet on AI dwarfs almost everyone else's, its hangup with the tech is something a company of any size can relate to: Is this stuff worth it?\u003c/p\u003e\u003cp\u003eIt's also not the only challenge the generative AI space is navigating.\u003c/p\u003e\u003cp\u003eReports about OpenAI's newest AI model struggling to show big improvements raised questions about the \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-orion-model-scaling-law-silicon-valley-chatgpt-2024-11\"\u003e\u003cu\u003etech hitting a performance wall\u003c/u\u003e\u003c/a\u003e. CEO Sam Altman appeared to address it with a cryptic tweet: \"\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/sam-altman-ai-wall-slowdown-openai-2024-11\"\u003e\u003cu\u003ethere is no wall\u003c/u\u003e\u003c/a\u003e.\"\u003c/p\u003e\u003cp\u003eStill, it's feeding concerns about the timeline for artificial general intelligence. AGI is the concept that autonomous computer systems outperform humans at most economically valuable work, but it appears \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/agi-predictions-looking-stretched-openai-sam-altman-google-ai-2024-11\"\u003e\u003cu\u003eharder to achieve than previously anticipated\u003c/u\u003e\u003c/a\u003e, writes BI's Alistair Barr.\u003c/p\u003e\u003cdiv type=\"image\" title=\"AI robot hand gripping a time bomb, displaying a countdown timer set to expire in 2025\" height=\"1500\" width=\"2000\" msid=\"115423171\" hostid=\"261\" sizebytes=\"122298\"\u003e\u003c/div\u003e\u003cp\u003e\u003cstrong\u003eThe counterargument is straightforward: It's still the early innings.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eMicrosoft is adamant its Copilot investment is already paying off. Jared Spataro, a vice president of marketing for Microsoft 365, pointed Ashley to Copilot success stories like Lumen Technologies, which projects $50 million in annual savings from its sales team's use of Copilot.\u003c/p\u003e\u003cp\u003eSome customers aren't necessarily worried either, as they continue to plow money into AI. A Flexera survey found OpenAI ranked fourth among vendors that IT leaders plan to \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-top-vendor-it-leaders-2024-11\"\u003e\u003cu\u003espend the most with next year\u003c/u\u003e\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eBut tech players won't have forever to figure things out. Earlier this year, analysts at Barclays highlighted an under-the-radar risk to AI bets: \u003ca target=\"_blank\" href=\"https://markets.businessinsider.com/news/stocks/ai-stocks-risk-nvidia-gpus-blackwell-tech-outlook-depreciation-accounting-2024-8\"\u003e\u003cu\u003ethe depreciation costs related to AI chips\u003c/u\u003e\u003c/a\u003e. As firms look to stock up on GPUs, they run the risk of the tech no longer being relevant as new iterations emerge.\u003c/p\u003e\u003cp\u003eAnd then there's the possibility of internal drama. Ashley previously reported on \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-pay-data-shows-how-much-more-ai-workers-make-2024-8\"\u003e\u003cu\u003ethe pay disparity at Microsoft\u003c/u\u003e\u003c/a\u003e between AI-focused employees and everyone else.\u003c/p\u003e\u003cp\u003e\"AI is great and it might be the future, but when are you going to focus on your billpayers?\" one employee told Ashley.\u003c/p\u003e\u003ch3 id=\"77f31a4c-8462-4e3d-a71f-838cb79493fb\"\u003eNews brief\u003c/h3\u003e\u003ch2 id=\"1fcd294b-3f53-425f-9f20-4093e8623b59\"\u003eTop headlines\u003c/h2\u003e\u003cul\u003e\u003cli\u003eMeet the top four candidates Trump is \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/trump-treasury-kevin-warsh-marc-rowan-howard-lutnick-scott-bessent-2024-11\"\u003e\u003cu\u003econsidering for Secretary of the Treasury\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eBiden authorizes Ukraine to use powerful ATACMS to strike inside Russia. The move is a \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/biden-ukraine-russia-atacms-authorization-2024-11\"\u003e\u003cu\u003esignificant shift in US policy\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eTrump, Musk, and new cabinet picks celebrate election victory with \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/trump-musk-celebrate-election-victory-ufc-309-cabinet-picks-2024-11\"\u003e\u003cu\u003esurprise appearance at UFC\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"8120060b-ae66-48dc-b149-f0489a30ffa2\"\u003e3 things in markets\u003c/h2\u003e\u003cdiv type=\"image\" title=\"Photo illustration of judge's gavel on colorfulbackground\" height=\"960\" width=\"1920\" msid=\"115423175\" hostid=\"261\" sizebytes=\"501366\"\u003e\u003c/div\u003e\u003col\u003e\u003cli\u003e\u003cstrong\u003eA lawsuit about trade secrets has a corner of Wall Street's data industry enthralled. \u003c/strong\u003eYipit, a Carlyle-backed provider of credit-card data, filed a lawsuit accusing two former salespeople of \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/inside-yipits-lawsuit-against-2-former-employees-who-joined-mscience-2024-11\"\u003e\u003cu\u003estealing intellectual property to use in their new roles at rival MScience\u003c/u\u003e\u003c/a\u003e. The suit has the attention of the young, fiercely competitive industry that sells non-traditional data to investors looking for an edge.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eJust because the election is over doesn't mean you need to stop betting on politics. \u003c/strong\u003eWho will be the Republican nominee in 2028? Will Matt Gaetz be confirmed as attorney general? Will Trump create a national Bitcoin reserve? The prediction markets \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/top-political-prediction-bets-trump-2028-nominees-election-kalshi-polymarket-2024-11\"\u003e\u003cu\u003ehave plenty of political outcomes\u003c/u\u003e\u003c/a\u003e to scratch your gambling itch.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eIt's giving the year 2000 for one legendary investor. \u003c/strong\u003eRob Arnott compared the current market to the dot-com peak in 2000. Arnott told BI \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/stock-market-crash-rob-arnott-warns-bear-market-tech-bubble-2024-11\"\u003e\u003cu\u003ewhy a bear market could be forthcoming in the next couple of years\u003c/u\u003e\u003c/a\u003e thanks to high valuations and AI optimism that is largely priced in.\u003c/li\u003e\u003c/ol\u003e\u003ch2 id=\"f4b54806-7f81-450c-ba32-92560d4fae9b\"\u003e\u003cstrong\u003e3 things in tech\u003c/strong\u003e\u003c/h2\u003e\u003cdiv type=\"image\" title=\"Elon Musk\" height=\"900\" width=\"1200\" msid=\"115423177\" hostid=\"261\" sizebytes=\"159876\"\u003e\u003c/div\u003e\u003col\u003e\u003cli\u003e\u003cstrong\u003eElon Musk's incredible hold on US politics. \u003c/strong\u003ePolitics and money have always been intertwined, but the current relationship between the world's richest man and the president-elect is unprecedented. The result is Musk \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/elon-musk-donald-trump-elected-shadow-president-2024-11\"\u003e\u003cu\u003eacting almost as a shadow president\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eA potential Trump trade plan beneficiary: US semiconductor jobs. \u003c/strong\u003eIf Trump's proposed trade plan is enacted, the American semiconductor industry could see hiring growth. Industry experts told BI that tariffs on foreign-made chips \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/trumps-tariffs-chips-could-create-more-american-jobs-increase-prices-2024-11\"\u003e\u003cu\u003ecould help level the playing field for US chipmakers\u003c/u\u003e\u003c/a\u003e, which have faced tough competition from their global counterparts.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eThe OpenAI mafia swells its ranks.\u003c/strong\u003e Nearly two dozen former employees have left the AI juggernaut and founded startups of their own. The latest defectors include OpenAI cofounder and former chief scientist Ilya Sutskever and former chief technology officer Mira Murati. \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/former-openai-employees-who-left-launch-vc-backed-ai-startups-2024-1\"\u003e\u003cu\u003eSee what they're up to now\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003c/ol\u003e\u003ch2 id=\"9260fa45-d397-4b3c-b4f8-4bb193976216\"\u003e\u003cstrong\u003e3 things in business\u003c/strong\u003e\u003c/h2\u003e\u003cdiv type=\"image\" title=\"A $100 bill on top of a house\" height=\"1500\" width=\"1992\" msid=\"115423179\" hostid=\"261\" sizebytes=\"339688\"\u003e\u003c/div\u003e\u003col\u003e\u003cli\u003e\u003cstrong\u003eFour ways Trump's housing plans could hurt homebuyers and three ways it could help.\u003c/strong\u003e Trump promised to make housing more affordable in part by deporting millions of immigrants, slashing construction regulations, and building houses on federal land. \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/trump-high-home-prices-housing-mortgage-rates-deregulation-tariffs-immigration-2024-11\"\u003e\u003cu\u003eHere's how experts think that would actually pan out\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eSpirit Airlines has filed for Chapter 11 bankruptcy protection. \u003c/strong\u003eThe budget airline has struggled since a planned merger with JetBlue was called off in March. In an open letter to customers, it said people can continue to book tickets and fly as normal as it \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/spirit-airlines-chapter-11-bankruptcy-restructure-low-cost-airlines-2024-11\"\u003e\u003cu\u003eundergoes financial restructuring\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eWalmart might be just fine under Trump's proposed trade plan. Target, not so much. \u003c/strong\u003eAs America's grocery king, Walmart US makes nearly 60% of its revenue from groceries, which are predominantly domestic. But Target often relies on imported merchandise, such as apparel and beauty. \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/target-walmart-trump-tariffs-exposure-analysts-2024-11\"\u003e\u003cu\u003eWalmart also has another key advantage: scale\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003c/ol\u003e\u003ch2 id=\"1ad7b482-3f4b-44b4-81b6-a864aa386478\"\u003e\u003cstrong\u003eIn other news\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\u003cli\u003eDisney CEO Bob Iger is moving to cement his legacy \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/bob-iger-disney-earnings-guidance-succession-legacy-chapek-media-analysis-2024-11\"\u003e\u003cu\u003eby undoing his biggest mistake\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eShoppers and businesses are \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://l.businessinsider.com/a/click?_t=c8e10479a20f45bba5aad6c5f6fbb009\u0026amp;_m=c30b8703d160410398dd34e9584c94a3\u0026amp;_e=i25E5ONB4tMiXtE06VeSaaFdC9RBeKEf6Am3QwaEcB2E4JdSqnDqmYr-387ig-ruhUxPoPCaat-voaDbfD_6S9r_lRX7w-hriYUuLZLf0oBVVklUgTGSC4rQQEsaV2VrmBmyEJBbhb5t_4ii9kzf5mGNs24JHBU4kD2t77qvgLde0_hccfFyZJGyX-HSEOcVt3hm2j3fy4fJUboGG4PKvgV09z0iPgS9Sd9YYBa5vfJF0tPkg6nqTPSf_-4F-a8aB1csTjQJYq2n-O1Ho511puOlxNeZs4WzL5ZST0WJkZqjescVMWVojaLY68-GnLbrAONhAtYwR4sRYyo_gVAswrtOyO2OjgTQ7GPu_kEO5SvlrvfmHChZsIOFVxvPWR7cGcH5q-QsclhVCpi1tyVirT8OKMZUsBjylVY0fJJZOSkOO4NwglFhyDOfQDrbf0_ErXhpUTPhEJeNs9bRlNwOVGxCBs2oCYN7T81FPiuSVJw%3D\"\u003e\u003cu\u003estockpiling to avoid potential price hikes\u003c/u\u003e\u003c/a\u003e before Trump takes office.\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"9f5d80ac-3466-429f-a50a-2ffbb70c65ff\"\u003e\u003cstrong\u003eWhat's happening today\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\u003cli\u003eG20 summit begins in Rio de Janeiro.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eThe Insider Today team: \u003c/strong\u003eDan DeFrancesco, deputy editor and anchor, in New York. Grace Lett, editor, in Chicago. Ella Hopkins, associate editor, in London. Hallam Bullock, senior editor, in London. Amanda Yen, fellow, in New York.Milan Sehmbi, fellow, in London.\u003c/p\u003e","synopsis":"Microsoft's Copilot has yet to live up to the tech giant's massive expectations. It's the latest hiccup gen AI bets are facing.","updatedTime":1731948243088,"insertedTime":1731941029000,"img_Path":"/thumb/msid-115423172,width-640,resizemode-4,imgsize-40300/img664cd0999fc063e829b3548d.jpg","url":"tech/news/microsoft-copilots-underperformance-is-the-latest-red-flag-for-investments-in-ai/articleshow/115424317.cms","slug":"tech/news/microsoft-copilots-underperformance-is-the-latest-red-flag-for-investments-in-ai","msid":115424317,"category":"Tech","article_type":"international"},{"title":"Microsoft is delaying the recall feature for CoPilot Plus PCs again, all we know","authorDetail":[{"author_name":"Divyanshi Sharma","author_id":479266566}],"readingTime":1,"body":"Microsoft’s much-anticipated Recall feature, designed to help users retrace their \u003ckeyword id=\"22174840\" type=\"General\" weightage=\"20\" keywordseo=\"digital-interactions\" source=\"keywords\"\u003edigital interactions\u003c/keyword\u003e on Windows, has been delayed again. The feature is now set to debut for \u003ckeyword id=\"20184542\" type=\"General\" weightage=\"20\" keywordseo=\"Windows-Insiders\" source=\"keywords\"\u003eWindows Insiders\u003c/keyword\u003e on Copilot+ PCs in December. Originally slated for October, the tool promises to offer a breakthrough in productivity by allowing users to revisit and replay past PC activities. \u003cbr /\u003e\u003cbr /\u003e\u003ch2\u003e\u003ckeyword id=\"21843362\" type=\"General\" weightage=\"100\" keywordseo=\"Microsoft-Recall-feature\" source=\"keywords\"\u003eMicrosoft Recall feature\u003c/keyword\u003e delayed again\u003cbr /\u003e\u003c/h2\u003e\u003cbr /\u003eWhether you need to reopen a recently used document or pick up from where you left off in an app, Recall aims to enhance workflow and ease task management. The feature, at the time of its announcement, had also raised eyebrows as people were concerned about its safety implications. Now, it is being delayed again as Microsoft needs “additional time to refine the experience” to ensure high standards of security and privacy.\u003cbr /\u003e\u003cbr /\u003e\"We are committed to delivering a secure and trusted experience with Recall. We recently shared updates to the security and privacy architecture for Recall in a Windows Blog post. To ensure we deliver on these important updates, we’re taking additional time to refine the experience before previewing it with Windows Insiders. Originally planned for October, Recall will now be available for preview with Windows Insiders on Copilot+ PCs by December,\" the company said in a blog post update.\u003cbr /\u003e\u003cbr /\u003eAs mentioned already, Recall’s ability to log and store user activity raises questions about data security. While Microsoft has assured users that the feature will be built around robust security measures, this delay is likely to involve fine-tuning such safeguards to comply with privacy expectations and regulations.\u003cbr /\u003e\u003cbr /\u003e\u003ch2\u003eWhat is the Recall feature?\u003cbr /\u003e\u003c/h2\u003e\u003cbr /\u003eMicrosoft’s Recall feature is an ambitious addition aimed at enhancing user productivity by enabling users to retrace their steps on Windows PCs. Think of it as a digital time machine—users can revisit past activities, from re-opening documents to returning to apps where work was left incomplete. This tool is particularly useful for those who manage numerous tasks and need to streamline their workflows without manually searching for files or websites.","synopsis":"Microsoft has postponed the release of its Recall feature for Windows, pushing it to a December preview for Copilot+ PC users. The feature, designed to let users retrace their digital steps, was initially planned for October but requires further refinement to address security and privacy concerns.","updatedTime":1730807657103,"insertedTime":1730807656000,"img_Path":"/thumb/msid-114981362,width-640,resizemode-4,imgsize-216531/microsoft.jpg","url":"tech/news/microsoft-is-delaying-the-recall-feature-for-copilot-plus-pcs-again-all-we-know/articleshow/114981242.cms","slug":"tech/news/microsoft-is-delaying-the-recall-feature-for-copilot-plus-pcs-again-all-we-know","msid":114981242,"category":"Tech","article_type":"indian"},{"title":"Salesforce CEO Marc Benioff slams Microsoft's Copilot again, calling it 'disappointing'","authorDetail":[{"author_name":"Jyoti Mann","author_id":45}],"readingTime":2,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eMarc Benioff criticized Microsoft's Copilot again, calling it \"disappointing\" and inaccurate.\u003c/li\u003e\u003cli\u003eThe Salesforce CEO slammed Microsoft's AI assistant in an X post, saying, \"It just doesn't work.\"\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/marc-benioff\"\u003eMarc Benioff\u003c/a\u003e has criticized Microsoft's AI assistant, Copilot, for the second time in as many months. \u003cbr /\u003e\u003cbr /\u003eThe Salesforce chief called Copilot \"disappointing\" in a post on X. Salesforce has launched its own AI assistant called Einstein Copilot. \u003c/p\u003e\u003cp\u003eOn both occasions, Benioff \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/marc-benioff-salesforce-microsoft-copilot-clippy-2024-9\"\u003ecompared Microsoft's Copilot to Clippy\u003c/a\u003e — the discontinued animated paperclip that offered suggestions in applications including Word.\u003c/p\u003e\u003cp\u003e\"When you look at how Copilot has been delivered to customers, it's disappointing,\" Benioff wrote on Wednesday. \"It just doesn't work, and it doesn't deliver any level of accuracy.\"\u003c/p\u003e\u003cp\u003eBenioff first compared Copilot to Clippy at \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/dreamforce-salesforce-ceo-marc-benioff-generative-ai-2023-9\"\u003eSalesforce's Dreamforce conference\u003c/a\u003e last month and doubled down on his remarks in the recent X post, saying, \"Copilot is more like Clippy 2.0.\" \u003cbr /\u003e\u003cbr /\u003eThe billionaire cited research firm Gartner in the post, claiming that it said Microsoft is \"spilling data everywhere, and customers are left cleaning up the mess.\"\u003cbr /\u003e\u003cbr /\u003eBenioff appears to be referencing a Gartner report from August titled \"Copilot for Microsoft 365: Assessing the Impact and Value So Far.\" \u003cbr /\u003eGartner surveyed 132 IT leaders who tried out Copilot for the study, which found that many of the respondents' organizations aren't yet deploying Copilot at scale.\u003c/p\u003e\u003cp\u003eThe study also found that Copilot deployments were \"significantly\" impacted by \"oversharing and security concerns,\" with 40% of the survey respondents noting a delay of at least three months to implement Copilot.\u003c/p\u003e\u003cp\u003e\"M365 Copilot honors user permissions. It also respects data security controls, such as sensitivity labels, where these have been correctly applied,\" the Gartner report states. \"However, if controls have not been correctly applied or permissions are too open, M365 Copilot can increase the risk of oversharing by retrieving, summarizing and generating content that the user should not have access to. It could also surface content that should no longer exist.\"\u003c/p\u003e\u003cp\u003eThe report continued: \"Many organizations are extremely concerned about these risks.\"\u003c/p\u003e\u003cp\u003eMicrosoft made its AI assistant Copilot available to enterprise customers in November last year. Its tools are \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-customers-complain-copilot-doesnt-work-as-well-as-chatgpt-2024-3\"\u003ebuilt on the Azure OpenAI model\u003c/a\u003e, which takes the ChatGPT maker's models and adds in some other capabilities. Copilot then sifts through private customer data to offer bespoke support with specific work tasks. \u003cbr /\u003e\u003cbr /\u003eA pharmaceutical company's chief information officer paid Microsoft double the usual price to have 500 staffers use Copilot in the fourth quarter of 2023 and the first quarter of 2024. However, \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/pharma-cio-cancelled-microsoft-copilot-ai-tool-2024-7\"\u003ehe canceled the upgrade\u003c/a\u003e and said: \"We really just do not see the value we're getting out of those tools worth double.\"\u003cbr /\u003e\u003cbr /\u003eSalesforce and Microsoft didn't immediately respond to requests for comment from Business Insider, sent outside normal working hours.\u003c/p\u003e","synopsis":"Benioff first compared Copilot to Clippy at Salesforce's Dreamforce conference last month and doubled down on the comment this week.","updatedTime":1729175339136,"insertedTime":1729166673000,"img_Path":"/thumb/msid-114319254,width-640,resizemode-4,imgsize-177358/img655c1cb74ca513d8242ca7d7.jpg","url":"tech/news/salesforce-ceo-marc-benioff-slams-microsofts-copilot-again-calling-it-disappointing/articleshow/114321303.cms","slug":"tech/news/salesforce-ceo-marc-benioff-slams-microsofts-copilot-again-calling-it-disappointing","msid":114321303,"category":"Tech","article_type":"international"},{"title":"Marc Benioff dismisses Microsoft's Copilot AI as the next 'Clippy'","authorDetail":[{"author_name":"Katie Balevic","author_id":45}],"readingTime":2,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eSalesforce CEO Marc Benioff compared Microsoft's Copilot to Office's much-maligned \"Clippy.\"\u003c/li\u003e\u003cli\u003eBenioff made the comment at Salesforce's Dreamforce conference last week.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eIt's unclear which assistant should be more offended: Microsoft Copilot or Microsoft Office's Clippy. But Salesforce CEO \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/marc-benioff\"\u003eMarc Benioff\u003c/a\u003e recently came at both of them.\u003c/p\u003e\u003cp\u003eBenioff dismissed \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-ai-copilot-future-openai-2024-3\"\u003eMicrosoft's Copilot\u003c/a\u003e AI features during an interview in the midst of his company's annual Dreamforce conference in San Francisco.\u003c/p\u003e\u003cp\u003e\"We all know now that Microsoft Copilot is basically the new Microsoft Clippy, that customers have not gotten value from it,\" Benioff said during an interview with \u003ca target=\"_blank\" class=\"\" href=\"https://www.youtube.com/watch?v=qc9k1jlEKSc\"\u003eBloomberg\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eMicrosoft debuted Clippy — the animated paperclip that made suggestions in Microsoft Word and other applications, and which could be viewed as a very early version of an AI assistant — in the 1990s but axed the feature a decade later.\u003c/p\u003e\u003cp\u003eMany users found Clippy's overly positive attitude annoying, and its suggestions unhelpful.\u003c/p\u003e\u003cdiv type=\"image\" title=\"Microsoft Clippy\" height=\"465\" width=\"620\" msid=\"113580457\" hostid=\"261\" sizebytes=\"4452\"\u003e\u003c/div\u003e\u003cp\u003eMicrosoft debuted Copilot last year, touting it as \"your copilot for work\" that could \"turn your words into the most powerful productivity tool on the planet.\"\u003c/p\u003e\u003cp\u003eCopilot was Microsoft's entry into the AI product race, which has been largely driven by OpenAI's ChatGPT. But Copilot was received about as well as Clippy.\u003c/p\u003e\u003cp\u003eCustomers complained that the feature \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-customers-complain-copilot-doesnt-work-as-well-as-chatgpt-2024-3\"\u003ewasn't as good as ChatGPT\u003c/a\u003e, though it was built on OpenAI's technology. Microsoft said that customers simply weren't using the features properly, but that didn't stop some executives from \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/pharma-cio-cancelled-microsoft-copilot-ai-tool-2024-7\"\u003ebacking out due to high expense\u003c/a\u003e and low value.\u003c/p\u003e\u003cp\u003eBenioff's Salesforce, of course, competes with Microsoft. So his criticism is not surprising. He also took aim at some other companies running the AI race. He scoffed at AI products that rely on \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/chatgpt-openai-ai-dictionary-help-understand-nvidia-2023-12\"\u003elarge language models\u003c/a\u003e, like ChatGPT.\u003c/p\u003e\u003cp\u003e\"These LLMs, this is like we're selling science projects to companies, and they're tired of it. They have not gotten the value which is why you see these customers so excited. They're coming here and they're getting immediate value,\" Benioff said, referring to customers attending his conference.\u003c/p\u003e\u003cp\u003eEarlier this month, Salesforce launched Agentforce, a collection of independent, specialized AI agents to support companies and their employees.\u003c/p\u003e\u003cp\u003e\"We've onboarded tens of thousands of customers, and we've convinced them that you don't have to DIY your AI,\" Benioff told Bloomberg.\u003c/p\u003e\u003cp\u003eMicrosoft did not immediately respond to a request for comment.\u003c/p\u003e","synopsis":"Salesforce CEO Marc Benioff is unimpressed with Microsoft's Copilot AI.","updatedTime":1727052981730,"insertedTime":1727044261000,"img_Path":"/thumb/msid-113580455,width-640,resizemode-4,imgsize-164084/img66f06d7ad17aa3c7b2b4d631.jpg","url":"tech/news/marc-benioff-dismisses-microsofts-copilot-ai-as-the-next-clippy/articleshow/113581104.cms","slug":"tech/news/marc-benioff-dismisses-microsofts-copilot-ai-as-the-next-clippy","msid":113581104,"category":"Tech","article_type":"international"},{"title":"Marc Benioff says Microsoft rebranding Copilot as AI 'agents' shows they're in 'panic mode'","authorDetail":[{"author_name":"Kelsey Vlamis","author_id":45}],"readingTime":2,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eSalesforce CEO Marc Benioff criticized Microsoft for it's AI-powered agents.\u003c/li\u003e\u003cli\u003eBenioff said Microsoft Copilot was inaccurate and compared it to \"Clippy 2.0.\"\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/marc-benioff\"\u003eSalesforce CEO Marc Benioff\u003c/a\u003e on Monday accused Microsoft of being in \"panic mode\" in his latest criticism of the tech giant.\u003c/p\u003e\u003cp\u003eMicrosoft on Monday \u003ca target=\"_blank\" class=\"\" href=\"https://blogs.microsoft.com/blog/2024/10/21/new-autonomous-agents-scale-your-team-like-never-before/\"\u003eannounced\u003c/a\u003e that the ability to create AI-powered \"autonomous agents\" with Copilot — the company's AI digital assistant — would be in public preview next month. The company said the agents could handle \"everything from accelerating lead generation and processing sales orders to automating your supply chain.\"\u003c/p\u003e\u003cp\u003eBenioff's post comes over a month after Salesforce announced its own \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/salesforce-ceo-marc-benioff-says-new-focus-on-ai-agents-2024-9\"\u003epivot to AI agents through Agentforce\u003c/a\u003e.\u003c/p\u003e\u003cp\u003e\"Microsoft rebranding Copilot as 'agents'? That's panic mode,\" Benioff said in a post on \u003ca target=\"_blank\" class=\"\" href=\"https://x.com/benioff/status/1848439092293275988?s=46\u0026amp;t=tfqZBb0Wd-3qHDr4zq2ddQ\"\u003eX\u003c/a\u003e. \"Let's be real — Copilot's a flop because Microsoft lacks the data, metadata, and enterprise security models to create real corporate intelligence.\"\u003c/p\u003e\u003cp\u003eBenioff also said Copilot is inaccurate and said it \"spills corporate data\" and forces users to create their own large language models, comparing the tool to Clippy 2.0, a reference to the paper clip assistant introduced to Microsoft Office products in the 1990s.\u003c/p\u003e\u003cp\u003eMicrosoft did not respond to requests for comment from Business Insider. Salesforce declined to provide additional comment.\u003c/p\u003e\u003cp\u003eMicrosoft \u003ca target=\"_blank\" href=\"https://affiliate.insider.com?h=f68e5aec732a436c8f2e55fa2edb142e20d6098255d111f92f12351ef02238a4\u0026amp;postID=6716bc21434c477c233983bb\u0026amp;postSlug=salesforce-ceo-marc-benioff-criticized-microsoft-copilot-ai-agents-2024-10\u0026amp;site=bi\u0026amp;u=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fmicrosoft-copilot%2Fblog%2Fcopilot-studio%2Fmicrosoft-copilot-studio-building-copilots-with-agent-capabilities%2F%3Fmsockid%3D3ba71385d1d06b0c22db0159d0fd6a48\"\u003eannounced\u003c/a\u003e it was introducing custom \"copilots\" that could \"act as independent agents\" earlier this year. In its recent announcement, Microsoft said 60% of Fortune500 companies use Copilot and that some of its clients, including McKinsey and Thomson Reuters, are already using custom autonomous agents to \"increase revenue, reduce costs and scale impact.\"\u003c/p\u003e\u003cp\u003eBenioff previously said\u003cstrong\u003e \u003c/strong\u003ehis company's\u003cstrong\u003e \u003c/strong\u003eAgentforce would allow customers to build custom AI agents that interact directly with customers, are more advanced than AI chatbots, and can be used with the company's products, including its customer-relationship-management software and apps.\u003c/p\u003e\u003cp\u003e\"This is the next big transformation,\" Benioff told Fortune in September, referring to AI agents.\u003c/p\u003e\u003cp\u003eIn his X post critiquing Microsoft Copilot, the Salesforce CEO said Agentforce, in contrast, was \"what AI was meant to be.\"\u003c/p\u003e\u003cp\u003e\u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/salesforce-ceo-marc-benioff-microsoft-copilot-disappointing-clippy-2024-10\"\u003eBenioff\u003c/a\u003e has recently criticized Microsoft Copilot on several occasions, calling it \"disappointing\" and claiming it \"just doesn't work\" in another post on X last week.\u003c/p\u003e\u003cp\u003eHe also criticized Copilot, and compared it to Clippy, at Salesforce's \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/dreamforce-salesforce-ceo-marc-benioff-generative-ai-2023-9\"\u003eDreamforce\u003c/a\u003e conference last month.\u003c/p\u003e","synopsis":"Salesforce CEO Marc Benioff criticized Microsoft for its AI-powered agents and compared Copilot to Clippy 2.0.","updatedTime":1729558427901,"insertedTime":1729551387000,"img_Path":"/thumb/msid-114441997,width-640,resizemode-4,imgsize-492740/img6716c9bca0a0cc14f222dc1f.jpg","url":"tech/news/marc-benioff-says-microsoft-rebranding-copilot-as-ai-agents-shows-theyre-in-panic-mode/articleshow/114443139.cms","slug":"tech/news/marc-benioff-says-microsoft-rebranding-copilot-as-ai-agents-shows-theyre-in-panic-mode","msid":114443139,"category":"Tech","article_type":"international"},{"title":"ChatGPT will let you create images for free like Microsoft's CoPilot and Google's Gemini but there is a catch","authorDetail":[{"author_name":"Divyanshi Sharma","author_id":479266566}],"readingTime":2,"body":"\u003cul\u003e\u003cli\u003e\u003ckeyword id=\"19918826\" type=\"General\" weightage=\"100\" keywordseo=\"ChatGPT\" source=\"keywords\"\u003eChatGPT\u003c/keyword\u003e has rolled out AI \u003ckeyword id=\"20126223\" type=\"General\" weightage=\"20\" keywordseo=\"image-generation\" source=\"keywords\"\u003eimage generation\u003c/keyword\u003e feature for free users\u003c/li\u003e\u003cli\u003eUsers can generate up to two images per day \u003c/li\u003e\u003cli\u003e\u003ckeyword id=\"20306496\" type=\"General\" weightage=\"20\" keywordseo=\"Microsofts-CoPilot\" source=\"keywords\"\u003eMicrosoft's CoPilot\u003c/keyword\u003e and \u003ckeyword id=\"22162548\" type=\"General\" weightage=\"20\" keywordseo=\"Googles-Gemini\" source=\"keywords\"\u003eGoogle's Gemini\u003c/keyword\u003e already have image generation capabilities\u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003e\u003ckeyword id=\"19918823\" type=\"General\" weightage=\"20\" keywordseo=\"OpenAI\" source=\"keywords\" meta.keywordsubtype=\"org\" meta.entityname=\"OpenAI\" meta.hostid=\"261\" meta.entityid=\"OpenAI\"\u003eOpenAI\u003c/keyword\u003e launched ChatGPT back in November 2022 and the AI chatbot quickly became the talk of the tech town. From writing code to composing music and poetry, ChatGPT surprised us all with its abilities back then. However, one thing that wasn’t available until 2023 was image generation. \u003cbr /\u003e\u003cbr /\u003e Last year, ChatGPT did get image generation capabilities but it was restricted only to paid users. On the other hand, AI chatbots like Google’s Gemini and \u003ckeyword id=\"19895622\" type=\"General\" weightage=\"20\" keywordseo=\"Microsoft\" source=\"keywords\" meta.keywordsubtype=\"org\" meta.entityname=\"Microsoft\" meta.hostid=\"261\" meta.entityid=\"Microsoft\"\u003eMicrosoft\u003c/keyword\u003e’s CoPilot have been offering image generation abilities to users for a while. But now, ChatGPT is offering image generation capabilities to users for free. However, there is a catch.\u003cb\u003e\u003ch2\u003e\u003cbr /\u003e\u003c/h2\u003e\u003ch2\u003eChatGPT announces image generation for free users\u003c/h2\u003e\u003c/b\u003e In a post on X, OpenAI recently announced that ChatGPT will be available for free users as well. However, you will only be able to generate up to two images per day if you are using ChatGPT for free. \u003cbr /\u003e\u003cbr /\u003e OpenAI revealed that the same will be made possible as users can generate images using its text to image model \u003ckeyword id=\"21567103\" type=\"General\" weightage=\"20\" keywordseo=\"DALL-E-3\" source=\"keywords\"\u003eDALL-E 3\u003c/keyword\u003e. \u003cbr /\u003e\u003cbr /\u003e “We’re rolling out the ability for ChatGPT Free users to create up to two images per day with DALL-E 3. Just ask ChatGPT to create an image for a slide deck, personalize a card for a friend, or show you what something looks like,” the company wrote in its post on X. \u003cbr /\u003e\u003cbr /\u003e As mentioned already, last year, ChatGPT got image generation capabilities thanks to its integration with DALL-E 3.\u003cbr /\u003e\u003cbr /\u003e Even though the feature has been announced, it is not yet available for all users. OpenAI might rollout the feature gradually. Keep checking ChatGPT to see if you have access to the feature or not.\u003cbr /\u003e \u003cb\u003e\u003ch2\u003e\u003cbr /\u003e\u003c/h2\u003e\u003ch2\u003eOther AI image generation tools\u003c/h2\u003e\u003c/b\u003e AI image generation tools have been around for quite some time now and are used by people across the world. Microsoft’s Co-Pilot and Google’s Gemini offer image generation capabilities for free. Users simply need to enter text prompts, describing what they want out of an image, and AI takes care of the rest. \u003cbr /\u003e\u003cbr /\u003e Apart from this, AI image generation tools like Midjourney and Stable Diffusion are premium tools that can be quite useful for professionals.\u003cbr /\u003e\u003cbr /\u003e\u003cstrong\u003eSEE ALSO: \u003ca href=\"https://www.businessinsider.in/tech/news/if-you-still-arent-sure-what-chatgpt-is-this-is-your-guide-to-the-viral-chatbot-that-everyone-is-talking-about/articleshow/96990537.cms.\" data-type=\"tilCustomLink\" target=\"_blank\"\u003eWhat is ChatGPT? Here's everything you need to know about ChatGPT, the chatbot everyone's still talking about\u003c/a\u003e\u003cbr /\u003e\u003c/strong\u003e\u003ca href=\"https://www.businessinsider.in/artificial-intelligence/news/chatgpt-may-be-about-to-make-your-job-way-easier/articleshow/111785669.cms\" data-type=\"tilCustomLink\" target=\"_blank\"\u003e\u003cstrong\u003eChatGPT may be about to make your job way easier\u003c/strong\u003e\u003c/a\u003e\u003cbr /\u003e\u003cbr /\u003e\u003cbr /\u003e","synopsis":"OpenAI now allows ChatGPT free users to generate up to two images per day using its DALL-E 3 model. Previously, this feature was available only to paid users. Competing AI chatbots like Google's Gemini and Microsoft's CoPilot have already been offering free image generation. The feature will be gradually rolled out to users.","updatedTime":1723194752286,"insertedTime":1723194750000,"img_Path":"/thumb/msid-112399940,width-640,resizemode-4,imgsize-2408245/chatgpt-now-lets-you-generate-images.jpg","url":"tech/news/chatgpt-will-let-you-create-images-for-free-like-microsofts-copilot-and-googles-gemini-but-there-is-a-catch/articleshow/112399861.cms","slug":"tech/news/chatgpt-will-let-you-create-images-for-free-like-microsofts-copilot-and-googles-gemini-but-there-is-a-catch","msid":112399861,"category":"Tech","article_type":"indian"},{"title":"The internet has more AI-generated content today than human-created and this could mean trouble","authorDetail":[{"author_name":"Divyanshi Sharma","author_id":479266566}],"readingTime":2,"body":"\u003cul\u003e\u003cli\u003eMore than half of content on internet is \u003ckeyword id=\"19899640\" type=\"General\" weightage=\"100\" keywordseo=\"AI\" source=\"keywords\"\u003eAI\u003c/keyword\u003e generated, a new study finds\u003c/li\u003e\u003cli\u003eThis could have some serious implications\u003c/li\u003e\u003cli\u003eAI tends to hallucinate when it is trained on its own content\u003c/li\u003e\u003c/ul\u003e\u003cbr /\u003eWhen \u003ckeyword id=\"19918823\" type=\"General\" weightage=\"20\" keywordseo=\"OpenAI\" source=\"keywords\" meta.keywordsubtype=\"org\" meta.entityname=\"OpenAI\" meta.hostid=\"261\" meta.entityid=\"OpenAI\"\u003eOpenAI\u003c/keyword\u003e launched \u003ckeyword id=\"19918826\" type=\"General\" weightage=\"20\" keywordseo=\"ChatGPT\" source=\"keywords\"\u003eChatGPT\u003c/keyword\u003e in November 2022, the internet was a different place. Chatbots that could create human-like content and hold conversations were not that common and people never thought that it would soon be possible to get an entire article written with just a few text prompts. Then, ChatGPT entered our lives and changed it. For the better or worse, that's yet to be decided. \u003cbr /\u003e\u003cbr /\u003eAfter ChatGPT, AI tools like \u003ckeyword id=\"19895622\" type=\"General\" weightage=\"20\" keywordseo=\"Microsoft\" source=\"keywords\" meta.keywordsubtype=\"org\" meta.entityname=\"Microsoft\" meta.hostid=\"261\" meta.entityid=\"Microsoft\"\u003eMicrosoft\u003c/keyword\u003e's \u003ckeyword id=\"19960330\" type=\"General\" weightage=\"20\" keywordseo=\"Bing\" source=\"keywords\"\u003eBing\u003c/keyword\u003e (now called \u003ckeyword id=\"19960329\" type=\"General\" weightage=\"20\" keywordseo=\"CoPilot\" source=\"keywords\"\u003eCoPilot\u003c/keyword\u003e) and \u003ckeyword id=\"20306495\" type=\"General\" weightage=\"20\" keywordseo=\"Googles-Bard\" source=\"keywords\"\u003eGoogle's Bard\u003c/keyword\u003e (now called \u003ckeyword id=\"19896990\" type=\"General\" weightage=\"20\" keywordseo=\"Gemini\" source=\"keywords\"\u003eGemini\u003c/keyword\u003e) were also launched. Other AI content generators like Claude and Writesonic also gained popularity. With the popularity of AI tools, the internet is slowly filling up with AI-generated content.\u003cbr /\u003e\u003cbr /\u003e\u003ch2\u003e57 percent internet content is AI generated\u003c/h2\u003eA study by Amazon Web Services, as reported by a recent Forbes report, says that 57 percent content on the internet is generated by AI. This means that more than half of content on the internet is AI-generated today. The Forbes report also quoted an expert who said that 90 percent of all internet content is likely to be AI-generated by 2025. And this could mean a drop in the quality of content available on the internet.\u003cbr /\u003e\u003cbr /\u003e\u003cdiv type=\"Article\" hostid=\"261\" msid=\"112678305\" title=\"Falling in love with a user to telling them to eat rocks to stay fit, times when AI went wrong\" mstype=\"2\" mssubtype=\"0\"\u003e\u003c/div\u003e\u003cbr /\u003e\u003ch2\u003eWhat happens when AI fills the internet?\u003cbr /\u003e\u003c/h2\u003eA new study by Dr. Ilia Shumailov and a team of researchers, published in Nature, says that \u003ckeyword id=\"19896272\" type=\"General\" weightage=\"20\" keywordseo=\"generative-AI\" source=\"keywords\"\u003egenerative AI\u003c/keyword\u003e models degrade rapidly when they rely solely on AI-generated content. The researchers observed that after just two prompts, the quality of AI responses begins to drop, becoming nonsensical by the ninth attempt. \u003cbr /\u003e\u003cbr /\u003eThis phenomenon, termed \"\u003ckeyword id=\"22835139\" type=\"General\" weightage=\"20\" keywordseo=\"model-collapse\" source=\"keywords\"\u003emodel collapse\u003c/keyword\u003e,\" occurs when AI continues training on its own outputs, leading to distorted results and loss of accuracy, especially for minority or less-represented data.\u003cbr /\u003e\u003cbr /\u003eOn a related note, there have been several instances where AI-generated content got people in trouble by producing inaccurate results. \u003cbr /\u003e\u003cbr /\u003eFor instance, in March this year, a Canadian lawyer faced investigation after using ChatGPT for legal research as the AI chatbot came up with fictitious cases. Despite her apology and steps to correct the error, the incident highlighted the risks of AI in legal research, prompting an inquiry by the British Columbia law society.\u003cbr /\u003e\u003cbr /\u003e\u003cstrong\u003eSEE ALSO:\u003cbr /\u003e\u003ca href=\"https://www.businessinsider.in/tech/news/majority-it-workers-fear-being-replaced-by-ai-new-survey-shows/articleshow/112732724.cms\" data-type=\"tilCustomLink\" target=\"_blank\"\u003e Majority IT workers fear being replaced by AI, new survey shows\u003c/a\u003e\u003cbr /\u003e\u003c/strong\u003e\u003ca href=\"https://www.businessinsider.in/business/news/salesforce-joins-the-ai-race-announces-plans-to-acquire-ai-startup-tenyx/articleshow/113054026.cms\" data-type=\"tilCustomLink\" target=\"_blank\"\u003e\u003cstrong\u003eSalesforce joins the AI race, announces plans to acquire AI startup Tenyx\u003c/strong\u003e\u003c/a\u003e","synopsis":"A study reveals that 57 percent of internet content is now AI-generated, potentially affecting quality. Experts warn of 'model collapse' when AI relies on its own outputs.","updatedTime":1725509066946,"insertedTime":1725508676000,"img_Path":"/thumb/msid-113080503,width-640,resizemode-4,imgsize-228222/ai-generated-content.jpg","url":"tech/news/ai-generated-content-on-the-internet-today-is-more-than-human-generated-study/articleshow/113079845.cms","slug":"tech/news/ai-generated-content-on-the-internet-today-is-more-than-human-generated-study","msid":113079845,"category":"Tech","article_type":"indian"},{"title":"Sam Altman on scaling OpenAI after ChatGPT’s sudden popularity: ‘There’s no playbook for this’","authorDetail":[{"author_name":"Divyanshi Sharma","author_id":479266566}],"readingTime":2,"body":"When ChatGPT launched in November 2022, its popularity soared beyond anyone’s expectations. Due to the chatbot's sudden popularity, its parent company \u003ckeyword id=\"19918823\" type=\"General\" weightage=\"20\" keywordseo=\"openai\" source=\"keywords\"\u003eOpenAI\u003c/keyword\u003e, suddenly became the talk of the tech world. Before this, OpenAI had operated as a research-focused entity and not many people were familiar with the company or its CEO \u003ckeyword id=\"19918827\" type=\"General\" weightage=\"100\" keywordseo=\"sam-altman\" source=\"keywords\"\u003eSam Altman\u003c/keyword\u003e. \u003cbr /\u003e\u003cbr /\u003eThanks to ChatGPT's rapid rise, \u003ckeyword id=\"19978289\" type=\"General\" weightage=\"20\" keywordseo=\"altman\" source=\"keywords\"\u003eAltman\u003c/keyword\u003e faced a huge challenge: scaling OpenAI’s operations from research-based beginnings to an expansive, customer-facing business almost overnight. “What has been unusual in these years is the rate at which things changed,” Altman explained while speaking at The Twenty Minute VC (20VC) podcast recently. The tech mogul also noted that while most companies get time to grow gradually, OpenAI’s path has been far from conventional. “You get time to go from 0 to million and then billion but don’t have to do that in two years,\" he added. \u003cbr /\u003e\u003cbr /\u003eAltman admitted that, when ChatGPT’s success hit, OpenAI wasn’t fully prepared to function as a scaled business in the Silicon Valley sense. “We didn’t really have a company in the sense of a traditional Silicon Valley startup that’s scaling and serving lots of customers,” he said. His team had to learn rapidly and build structures in real-time, adjusting to a new scale of operation that most startups face years down the line.\u003cbr /\u003e\u003cbr /\u003eThis rapid pace presented a steep learning curve for Altman, who candidly shared that leading OpenAI through such growth required him to pick up new skills on the job. “There was a lot of stuff that I was supposed to get more time to learn that I got,” he admitted. He also added that his team had to “fumble their way through” unique challenges, as no established playbook existed to guide them in scaling a company built around AI at such unprecedented speed.\u003cbr /\u003e\u003cbr /\u003e\"There’s no playbook to this and if there was one nobody gave it to me. We have all sort of fumbled our way through this but there has been a lot to learn on the fly,\" he said.\u003cbr /\u003e\u003cbr /\u003eOpenAI has come a long way after ChatGPT's launch and is one of the most important AI companies in the world today. After they launched ChatGPT, companies like Google and \u003ckeyword id=\"19911549\" type=\"General\" weightage=\"20\" keywordseo=\"meta\" source=\"keywords\"\u003eMeta\u003c/keyword\u003e also began developing their own chatbots and released them to the market. There were even reports of a \"code red\" situation at Google offices after ChatGPT's launch. \u003cbr /\u003e\u003cbr /\u003eOpenAI has been backed by tech giant \u003ckeyword id=\"19895622\" type=\"General\" weightage=\"20\" keywordseo=\"microsoft\" source=\"keywords\"\u003eMicrosoft\u003c/keyword\u003e, which invested billions of dollars in the AI company. Microsoft too has its own chatbot, called CoPilot (earlier Bing).","synopsis":"OpenAI CEO Sam Altman discusses the challenges of scaling the company rapidly following the unexpected success of ChatGPT. He highlights the need to adapt quickly, learn on the job, and navigate uncharted territory in the rapidly evolving world of AI.","updatedTime":1730963602064,"insertedTime":1730963601000,"img_Path":"/thumb/msid-115045084,width-640,resizemode-4,imgsize-404016/jonathan-kemper-uf3vfhv04sa-unsplash.jpg","url":"business/news/sam-altman-on-scaling-openai-after-chatgpts-sudden-popularity-theres-no-playbook-for-this/articleshow/115045051.cms","slug":"business/news/sam-altman-on-scaling-openai-after-chatgpts-sudden-popularity-theres-no-playbook-for-this","msid":115045051,"category":"Business","article_type":"indian"},{"title":"Exclusive: Amazon's AI chatbot Q is entering enemy turf by integrating with Microsoft's Office 365","authorDetail":[{"author_name":"Eugene Kim","author_id":45}],"readingTime":2,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eAmazon plans to integrate its AI chatbot Q with Microsoft's Office 365 service.\u003c/li\u003e\u003cli\u003eThe integration aims to expand Q's user base by leveraging the popularity of Office 365.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eTo reach real scale in \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/ai-frontier-crowded-winners-losers-2024-8\"\u003eAI\u003c/a\u003e, you sometimes have to enter enemy territory. That's what \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/aws-negotiating-huge-cloud-deal-supply-ibm-with-nvidia-gpus-2024-11\"\u003eAmazon\u003c/a\u003e is about to do with its \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/amazon-q-ai-early-challenges-aws-chatbot-2024-9\"\u003eQ\u003c/a\u003e AI assistant. \u003c/p\u003e\u003cp\u003eThe cloud giant plans to integrate Q with Office \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-prepares-amazon-customer-365-cloud-tools-2023-10\"\u003e365\u003c/a\u003e, the work productivity software service run by arch rival \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-mustafa-suleyman-ai-copilot-update-reviews-2024-10\"\u003eMicrosoft\u003c/a\u003e. \u003c/p\u003e\u003cp\u003eAmazon is looking to launch a new Q add-in for Office 365, according to a recent internal document obtained by Business Insider. Add-ins are extra programs that provide new features and capabilities to existing software. \u003c/p\u003e\u003cp\u003eWith this new add-in, Office 365 users will be able to directly access Q within Microsoft applications such as Word, PowerPoint, and Excel, the document explained. At the moment, most Q users access the Amazon AI chatbot through AWS's website.\u003c/p\u003e\u003cp\u003eThe move is part of a broader set of new Q features that Amazon is working on, including a new browser extension, the document stated.\u003c/p\u003e\u003cp\u003eIt's unclear when the new features will be announced. Amazon is hosting its annual re:Invent cloud conference in early December and often readies product updates and launches for this event. \u003c/p\u003e\u003cp\u003eThe new integration could potentially expand Q's user base because Microsoft's 365 service is one of the most popular productivity software suites in the world. Many business applications, such as Salesforce's CRM software, have their own Office add-ins that help users access these services directly from within Microsoft's platform.\u003c/p\u003e\u003cp\u003e\"We are inspired by how creatively customers are using Amazon Q to enhance productivity, and we will continue to build innovative new features to unlock new capabilities and make it even more useful for customers,\" AWS's spokesperson Patrick Neighorn told BI in a statement.\u003c/p\u003e\u003cp\u003eQ publicly launched in April and was recently named one of the leading AI code assistants by research firm Gartner.\u003c/p\u003e\u003cp\u003eGetting availability on other enterprise platforms may be a natural next step of growth for Q, which targets business customers. Amazon employees \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/amazon-q-chatbot-launch-rushed-flawed-anthropic-claude-ai-2024-1\"\u003epreviously told BI\u003c/a\u003e that the company \"rushed\" Q's launch last year. In August, some Amazon employees raised concerns about Q's lack of features that they said was causing more customers to use Microsoft's Copilot AI assistant instead, \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/amazon-q-ai-early-challenges-aws-chatbot-2024-9\"\u003eBI previously reported\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eAWS CEO Matt Garman shared on Linkedin last week that Amazon Q is now linked to millions of internal documents and integrated with tools his teams use every day. This year alone, he said, Amazon Q has \"resolved over 1 million internal Amazon developer questions,\" saving more than 450,000 hours of work.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eDo you work at Amazon? Got a tip?\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eContact the reporter, Eugene Kim, via the encrypted-messaging apps Signal or Telegram (\u003c/em\u003e\u003c/strong\u003e\u003ca target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"c-link\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003e+1-650-942-3061\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003ca target=\"_blank\" rel=\" nofollow\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003e) or email (\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003ca target=\"_blank\" href=\"mailto:ekim@businessinsider.com\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003eekim@businessinsider.com\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003ca target=\"_blank\" rel=\" nofollow\" class=\"\" href=\"mailto:ekim@businessinsider.com\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003e). Reach out using a nonwork\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e\u003cem\u003e device. Check out Business Insider's \u003c/em\u003e\u003c/strong\u003e\u003ca target=\"_blank\" rel=\"\" class=\"\" href=\"https://www.businessinsider.com/insider-guide-to-securely-sharing-whistleblower-information-about-powerful-institutions-2021-10\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003esource guide for other tips\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e\u003cem\u003e on sharing information securely.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e","synopsis":"The coming integration could help Amazon's Q reach more business users.","updatedTime":1731588349999,"insertedTime":1731578402000,"img_Path":"/thumb/msid-115296354,width-640,resizemode-4,imgsize-351402/img662cbff423b29110d303e2c2.jpg","url":"tech/news/exclusive-amazons-ai-chatbot-q-is-entering-enemy-turf-by-integrating-with-microsofts-office-365/articleshow/115299668.cms","slug":"tech/news/exclusive-amazons-ai-chatbot-q-is-entering-enemy-turf-by-integrating-with-microsofts-office-365","msid":115299668,"category":"Tech","article_type":"international"},{"title":"Microsoft just announced AI computers that start at $999 \u0026mdash; check out the Copilot+ PCs","authorDetail":[{"author_name":"Ana Altchek","author_id":45}],"readingTime":2,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eMicrosoft unveiled its new AI-powered Copilot+ PCs at a press event.\u003c/li\u003e\u003cli\u003eCopilot+ PCs offer up to 20 times more AI power and 22 hours of battery life, according to Microsoft.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eMicrosoft's AI-powered PCs are here.\u003c/p\u003e\u003cp\u003eMicrosoft just unveiled a new line of Windows PCs designed for AI at a press event Monday.\u003c/p\u003e\u003cp\u003eThe new line, called Copilot+ PCs, is the fastest and most intelligent Windows model of a PC built yet, according to Microsoft.\u003c/p\u003e\u003cp\u003e\"We have completely reimagined the entirety of the PC — from silicon to the operating system, the application layer to the cloud — with AI at the center, marking the most significant change to the Windows platform in decades,\" the company said in its announcement.\u003c/p\u003e\u003cp\u003eMicrosoft is launching Surface Copilot+ PCs, with the new Surface Pro and Surface Laptop, but it's also working with its hardware partners, including Acer, ASUS, Dell, HP, Lenovo, and Samsung, who will be launching their own Copilot + computers.\u003c/p\u003e\u003cp\u003ePre-orders for the new PCs start Monday, with prices starting at $999.\u003c/p\u003e\u003ch2 id=\"659aca0f-d0c1-419f-bdab-d4749e8e09db\"\u003eTightly integrated AI features\u003c/h2\u003e\u003cp\u003eNatively integrated AI features are a key selling point for the Copilot+ PCs.\u003c/p\u003e\u003cp\u003eThere are some cool-sounding AI features, including some powered by the on-device AI chips.\u003c/p\u003e\u003cp\u003eThe most notable is \"Recall,\" which Microsoft says is basically like if your PC had \"photographic memory\" and could remember everything you looked at on your PC, helping you quickly recall where you stored something.\u003c/p\u003e\u003cp\u003e\"You can scroll across time to find the content you need in your timeline across any application, website, document, or more,\" Microsoft said. \"Interact intuitively using snapshots with screenray to help you take the next step using suggested actions based on object recognition. And get back to where you were, whether to a specific email in Outlook or the right chat in Teams.\"\u003c/p\u003e\u003cp\u003eMicrosoft says the PCs are up to 20 times more powerful for AI and also offer improved battery life, with up to 22 hours on a single charge. The new chip architecture combines CPU, GPU and high-performance Neural Processing Units (NPU) for efficient AI processing.\u003c/p\u003e\u003cp\u003eCopilot+ PCs also offer AI image generation with Cocreator, a feature powered by NPUs and SLMs to address what Microsoft says are the limitations of other cloud-based AI image generators, such as privacy concerns or the time it takes to process.\u003c/p\u003e\u003cp\u003eThe feature also has a \"creativity slide\" so you can adjust the level of detail and style of the image. Users can also use Restyle Image to edit personal photos while combining image generation tools.\u003c/p\u003e\u003cdiv type=\"image\" title=\"AI-generated images\" height=\"1340\" width=\"2140\" msid=\"110281829\" hostid=\"261\" sizebytes=\"87028\"\u003e\u003c/div\u003e\u003cp\u003eThe new PCs offer live captions which work across all apps and video platforms to translate \"any audio that passes through your PC\" into English captions in real time. The feature translates over 40 languages and even functions offline.\u003c/p\u003e\u003cp\u003eCopilot+ PCs also come with a Copilot key on the keyboard, which provides quick access to AI. This will streamline access to an AI agent, including the upcoming GPT-4o from OpenAI, for more human-like voice interactions.\u003c/p\u003e","synopsis":"The new line, called Copilot+ PCs, promises to be the fastest and most intelligent Windows PC yet.","updatedTime":1716245457624,"insertedTime":1716231591000,"img_Path":"/thumb/msid-110281477,width-640,resizemode-4,imgsize-68194/img664b984f9fc063e829b2f152.jpg","url":"tech/news/microsoft-just-announced-ai-computers-that-start-at-999-check-out-the-copilot-pcs/articleshow/110281623.cms","slug":"tech/news/microsoft-just-announced-ai-computers-that-start-at-999-check-out-the-copilot-pcs","msid":110281623,"category":"Tech","article_type":"international"},{"title":"Microsoft reports stronger-than-expected earnings as it ramps up capital spending","authorDetail":[{"author_name":"Tim Paradis","author_id":45}],"readingTime":2,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eMicrosoft's Q1 profits beat analysts' estimates as cloud computing continued to grow.\u003c/li\u003e\u003cli\u003eQ1 capital spending reached $20 billion, up from $19 billion in Q4.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/category/microsoft\"\u003eMicrosoft\u003c/a\u003e reported better-than-expected first-quarter results after the closing bell on Wednesday, and continued to ramp up its capital spending as it invests in AI capabilities.\u003c/p\u003e\u003cp\u003eCapex totaled $20 billion, compared with $19 billion in its fiscal fourth quarter and $14 billion in the quarter before that.\u003c/p\u003e\u003cp\u003eMuch of the company's spending has been going toward data centers, graphics processing units, and other AI projects. By year end, Microsoft intends to \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-gpu-targets-1-8-million-ai-chips-this-year-2024-4\"\u003eamass 1.8 million GPUs\u003c/a\u003e. By July 2025, the Redmond, Washington, company plans to \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-plan-double-triple-data-center-capacity-2024-4\"\u003etriple its data-center capacity\u003c/a\u003e. The company is trying to figure out how it will recoup this massive investment.\u003c/p\u003e\u003cp\u003eAlso in the first quarter, Microsoft Cloud revenue rose 22% from a year earlier to $38.9 billion. Analysts, on average, had expected revenue for the business would total $38.11 billion, per Bloomberg.\u003c/p\u003e\u003cp\u003eShares rose more than 1% in late trading.\u003c/p\u003e\u003cp\u003eSome analysts have been critical of the company's \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/big-tech-earnings-microsoft-amazon-apple-alphabet-meta-2024-10\"\u003espending on artificial intelligence\u003c/a\u003e, as Business Insider previously reported.\u003c/p\u003e\u003cp\u003e\"We are expanding our opportunity and winning new customers as we help them apply our AI platforms and tools to drive new growth and operating leverage,\" the company's chairman and CEO, Satya Nadella, said in the earnings announcement.\u003c/p\u003e\u003cp\u003eThe report follows Microsoft's \u003ca target=\"_blank\" href=\"https://www.sec.gov/ix?doc=/Archives/edgar/data/789019/000119312524204403/d846847d8k.htm\"\u003eAugust announcement\u003c/a\u003e that it would reconfigure how it reported results from its business units. The Productivity and Business Processes segment includes results from Microsoft 365 Commercial products and cloud services.\u003c/p\u003e\u003cp\u003eHere are several key metrics for the quarter that ended September 30 and how they compared with analysts' consensus expectations as reported by Bloomberg.\u003c/p\u003e\u003cul\u003e\u003cli\u003eEarnings per share: $3.30 vs. $3.11 expected\u003c/li\u003e\u003cli\u003eRevenue: $65.59 billion vs. $64.51 billion expected\u003c/li\u003e\u003cli\u003eOperating income: $30.6 billion vs. the $29.21 billion expected\u003c/li\u003e\u003cli\u003eMicrosoft Cloud revenue: $38.9 billion vs. the $38.11 billion expected\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eInvestors have been tracking spending on AI at many of the so-called Magnificant 7 stocks, of which Microsoft is one — along with fellow tech giants including Apple, Amazon, Google parent Alphabet, and Nvidia. One concern is that returns on \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/ai-impact-overblown-investment-tech-stocks-billions-daron-acemoglu-mit-2024-10\"\u003ecompanies' AI investments\u003c/a\u003e could fall short of expectations. That's a worry at Microsoft partly because feedback on the company's\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/big-tech-earnings-microsoft-amazon-apple-alphabet-meta-2024-10\"\u003e Copilot AI\u003c/a\u003e has been mixed.\u003c/p\u003e","synopsis":"Microsoft reported better-than-expected first-quarter results and continued to ramp up its capital spending on AI.","updatedTime":1730328592580,"insertedTime":1730321168000,"img_Path":"/thumb/msid-114792216,width-640,resizemode-4,imgsize-56608/img664cc8ff9fc063e829b34fd1.jpg","url":"tech/news/microsoft-reports-stronger-than-expected-earnings-as-it-ramps-up-capital-spending/articleshow/114793917.cms","slug":"tech/news/microsoft-reports-stronger-than-expected-earnings-as-it-ramps-up-capital-spending","msid":114793917,"category":"Tech","article_type":"international"},{"title":"Microsoft is still winning the cloud war against Google — but in AI, it's all to play for","authorDetail":[{"author_name":"Beatrice Nolan","author_id":45}],"readingTime":3,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eMicrosoft and Google beat earnings estimates amid an intensifying rivalry over AI and cloud growth.\u003c/li\u003e\u003cli\u003eGoogle's growth was fueled by AI progress, while Azure remains key for Microsoft. \u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003ca target=\"_blank\" class=\"editor-rtfLink\" href=\"https://www.businessinsider.com/microsoft-beats-estimates-ramps-up-capex-on-ai-2024-10\"\u003eMicrosoft\u003c/a\u003e may be ahead of \u003ca target=\"_blank\" class=\"editor-rtfLink\" href=\"https://www.businessinsider.com/google-earnings-q3-2024-new-code-created-by-ai-2024-10\"\u003eGoogle\u003c/a\u003e in cloud computing, but the two tech giants are still battling for AI dominance — and ramping up their multibillion-dollar expenditures in the process.\u003c/p\u003e\u003cp\u003eBoth \u003ca target=\"_blank\" class=\"editor-rtfLink\" href=\"https://www.businessinsider.com/big-tech-earnings-microsoft-amazon-apple-alphabet-meta-2024-10\"\u003eBig Tech companies reported earnings this week\u003c/a\u003e, beating analysts' estimates.\u003c/p\u003e\u003cp\u003e\u003cspan\u003eGoogle Cloud revenue grew 35% year over year to $11.4 billion, which the company said was bolstered by \"accelerated growth\" in its AI products.\u003c/span\u003e\u003c/p\u003e\u003cp\u003eMicrosoft's Intelligent Cloud segment, which includes Azure, \u003cspan\u003eincreased by 20% year over year to $24.1 billion. \u003c/span\u003e\u003c/p\u003e\u003cp\u003eEarlier this week, Microsoft dialed up the pair's cloud rivalry, \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-google-shadow-campaigns-cloud-regulation-undermine-business-azure-2024-10\"\u003eaccusing Google of running \"shadow campaigns\"\u003c/a\u003e to influence European cloud regulation. In response, Google told BI it had been \"very public\" about concerns with Microsoft's cloud licensing.\u003c/p\u003e\u003cp\u003eWhile Google reported stronger cloud growth, Microsoft still leads it in cloud market share, with both behind leader Amazon Web Services.\u003c/p\u003e\u003cp\u003eCloud is a particularly important segment for Microsoft. Jeremy Goldman, EMARKETER's senior director of briefings, called Azure \"the linchpin of Microsoft's growth strategy.\" He said that while Microsoft's cloud business showed strong enough gains, it decelerated from the \"breakneck pace\" of previous quarters.\u003c/p\u003e\u003cp\u003eTracy Woo, principal analyst at \u003cspan\u003eForrester, told BI: \u003c/span\u003e\"Google Cloud is growing but from a much smaller place in the market. Google is much much further behind in the market as far as market traction goes. It will take much bigger customer gains for it to come remotely close to Azure's size.\"\u003c/p\u003e\u003ch2 id=\"9d9e75ec-f57f-4128-8ead-ebb925719b93\"\u003eAll eyes on AI \u003c/h2\u003e\u003cp\u003eWall Street is also closely watching for returns on AI investments from the two companies and Big Tech across the board. \u003c/p\u003e\u003cp\u003eInvestors have been eyeing revenue expectations as companies invest heavily in AI research and development, keeping a close eye on capex expenditures.\u003c/p\u003e\u003cp\u003eMicrosoft said on Wednesday that it had spent $20 billion on AI capital expenditures for the quarter, almost double the $11.2 billion spent in the first quarter a year earlier.\u003c/p\u003e\u003cp\u003eIn contrast, Alphabet's capex \u003ca target=\"_blank\" class=\"editor-rtfLink\" href=\"https://www.reuters.com/technology/google-parent-alphabet-beats-quarterly-revenue-estimates-2024-10-29/\"\u003erose 62% to $13 billion\u003c/a\u003e in the third quarter. \u003c/p\u003e\u003cp\u003eAI was a key driver in Google's quarterly growth, with CEO \u003ca target=\"_blank\" class=\"editor-rtfLink\" href=\"https://www.businessinsider.com/sundar-pichai-google-alphabet-ceo-career-life\"\u003eSundar Pichai\u003c/a\u003e saying the company's AI investments are already \"paying off.\" The company's shares were up more than 5% in after-hours trading but fell on Thursday. \u003c/p\u003e\u003cp\u003eMicrosoft, which reported earnings on Wednesday, saw its shares dip 3.7% in premarket trading on Thursday and fell further throughout the day. \u003c/p\u003e\u003cp\u003eJake Behan, head of capital markets at Direxion, said that there were still lingering concerns about Microsoft not fully capitalizing on its AI investments, which could have contributed to the dip in share price.\u003c/p\u003e\u003ch2 id=\"081d8be7-fa02-4cea-a5bb-93dd16bedcc2\"\u003eAI winners and losers\u003c/h2\u003e\u003cp\u003eGoogle acquired leading British AI startup DeepMind in 2014. But Microsoft's early investment in OpenAI, the company behind ChatGPT, has left Google battling a narrative — deserved or not — that it has fallen behind in the AI race.\u003c/p\u003e\u003cp\u003eHowever, Google's revenue and cloud business growth may be early signs that Alphabet's AI spending is already paying off. The company has also successfully incorporated AI into its own operations, with Pichai saying that more than a quarter of new code at Google is \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/google-earnings-q3-2024-new-code-created-by-ai-2024-10\"\u003emade by AI\u003c/a\u003e and then checked by employees.\u003c/p\u003e\u003cp\u003eWoo said that Google was \"caught flat-footed with the announcement of Microsoft and its Open AI partnership and subsequent release of Copilot.\"\u003c/p\u003e\u003cp\u003eShe added: \"It doesn't surprise me that Azure is slowed in growth because Google had a lot of ground to make up as far as AI goes. Google has now been able to turn some of its early AI blunders into real market momentum that were used to seeing from Google.\"\u003c/p\u003e\u003cp\u003eIn a note, BofA Securities called Google's Cloud growth a \"positive surprise\" that suggested the \"AI growth cycle has arrived.\"\u003c/p\u003e\u003cp\u003eIn contrast, EMARKETER's Goldman said that while Microsoft's fundamentals are solid, \"the market needs reassurance that these massive AI and cloud investments will drive real growth.\"\u003c/p\u003e\u003cp\u003eIt's still up for debate who will emerge victorious in the wider AI race. It depends on how successfully and quickly both companies can deliver on AI.\u003c/p\u003e\u003cp\u003e\"Capex expenditures relating to AI are the main focus,\" Behan said. \"The companies that can monetize those expenses will be the winners, and those who cannot will be the losers.\"\u003c/p\u003e","synopsis":"Competition between the two old rivals is heating up when it comes to cloud and AI dominance.","updatedTime":1730405939864,"insertedTime":1730398686000,"img_Path":"/thumb/msid-114825570,width-640,resizemode-4,imgsize-163330/img6656f5dff5084fadb175abd0.jpg","url":"artificial-intelligence/news/microsoft-is-still-winning-the-cloud-war-against-google-but-in-ai-its-all-to-play-for/articleshow/114826213.cms","slug":"artificial-intelligence/news/microsoft-is-still-winning-the-cloud-war-against-google-but-in-ai-its-all-to-play-for","msid":114826213,"category":"Artificial-intelligence","article_type":"international"},{"title":"Microsoft hints at a big change to its OpenAI investments in a new SEC filing","authorDetail":[{"author_name":"Ashley Stewart","author_id":45}],"readingTime":2,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eMicrosoft disclosed an equity investment in OpenAI for the first time, SEC filings show.\u003c/li\u003e\u003cli\u003eMicrosoft previously disclosed its relationship with OpenAI as only a \"partnership.\"\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-lost-billions-hololens-ivas-contract-trouble-2024-10\"\u003eMicrosoft\u003c/a\u003e disclosed an equity investment in \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/openai-ai-adjusted-earnings-groupon-wework-accounting-2024-10\"\u003eOpenAI\u003c/a\u003e for the first time, according to its latest SEC filings.\u003c/p\u003e\u003cp\u003eOn Wednesday, the company released its quarterly results. In legally required disclosures, Microsoft included information about \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/microsoft-satya-nadella-openai-partnership-competition-collaboration-2024-5\"\u003eits relationship with OpenAI\u003c/a\u003e.\u003c/p\u003e\u003cp\u003e\"We have an investment in OpenAI Global, LLC (\"OpenAI\") and have made total funding commitments of $13 billion,\" Microsoft wrote in the \u003ca target=\"_blank\" class=\"\" href=\"https://www.sec.gov/Archives/edgar/data/789019/000095017024118967/msft-20240930.htm\"\u003eSEC filing\u003c/a\u003e on Wednesday. \"The investment is accounted for under the equity method of accounting.\"\u003c/p\u003e\u003cp\u003eAccounting expert Francine McKenna told Business Insider that the new disclosure suggests that Microsoft's previous investments in OpenAI were \"soft money,\" such as discounts or credits for services and internal spending that fell below a certain threshold where the software giant didn't need to publicly disclose details.\u003c/p\u003e\u003cp\u003eThe latest \"equity method investment\" disclosure signals that Microsoft recently purchased stock or share rights in OpenAI, instead of just partnering, said McKenna, who writes \u003ca target=\"_blank\" class=\"\" href=\"https://thedig.substack.com\"\u003eThe Dig\u003c/a\u003e newsletter. \u003c/p\u003e\u003cp\u003eIn early October, OpenAI completed a $6.6 billion funding round and Microsoft took part in that deal. OpenAI also began a process of changing from a mostly non-profit organization to a more traiditional for-profit business. \u003c/p\u003e\u003cp\u003eIn a previous SEC filing, Microsoft described the nature of its relationship with OpenAI as a partnership rather than an equity investment.\u003c/p\u003e\u003cp\u003e\"We have a long-term partnership with OpenAI, a leading AI research and deployment company,\" Microsoft wrote in its annual SEC filing from late July. \"We deploy OpenAI's models across our consumer and enterprise products. As OpenAI's exclusive cloud provider, Azure powers all of OpenAI's workloads. We have also increased our investments in the development and deployment of specialized supercomputing systems to accelerate OpenAI's research.\"\u003c/p\u003e\u003cp\u003eMicrosoft's has had a relationship with OpenAI since 2019, using the startup's large language models to underpin its own generative AI products, such as its AI assistant Copilot. In return, Microsoft provides OpenAI with massive cloud-computing resources. \u003c/p\u003e\u003cp\u003eThe relationship between the companies has evolved in recent months. In the July filing, Microsoft listed OpenAI as a competitor for the first time.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eAre you a Microsoft employee or someone else with insight to share?\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eContact Ashley Stewart via the encrypted messaging app Signal (+1-425-344-8242) or email (\u003c/em\u003e\u003c/strong\u003e\u003ca target=\"_blank\" href=\"mailto:astewart@businessinsider.com\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003eastewart@businessinsider.com\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e\u003cem\u003e). Use a nonwork device.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e","synopsis":"Microsoft previously described its relationship with OpenAI as a partnership. Now, the tech giant says it made an equity investment in the startup.","updatedTime":1730331540839,"insertedTime":1730324169000,"img_Path":"/thumb/msid-114793791,width-640,resizemode-4,imgsize-62096/img654e04993cc84b4dfaffe3e1.jpg","url":"artificial-intelligence/news/microsoft-hints-at-a-big-change-to-its-openai-investments-in-a-new-sec-filing/articleshow/114795787.cms","slug":"artificial-intelligence/news/microsoft-hints-at-a-big-change-to-its-openai-investments-in-a-new-sec-filing","msid":114795787,"category":"Artificial-intelligence","article_type":"international"},{"title":"Mikhail Parakhin recently moved from Microsoft to lead Shopify's engineering and data organizations","authorDetail":[{"author_name":"Eugene Kim","author_id":45}],"readingTime":1,"body":"\u003cp\u003eParakhin is \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/shopify-stock-growth-after-post-pandemic-slump-2024-4\"\u003eShopify's\u003c/a\u003e chief technology officer, overseeing the commerce platform's engineering and data organizations. His strong background in machine learning and large-scale system optimization has made him one of the most successful technical experts on search infrastructure and large language model integration. Before joining Shopify in September, Parakhin was CEO of Microsoft's Advertising and Web Services, helping build AI-powered services such as Bing Chat and Copilot. He also recently joined the advisory boards of AI startups Perplexity and Liquid AI. He was also previously the chief technology officer of the Russian search engine Yandex.\u003c/p\u003e\u003cp\u003eSee Business Insider's full \u003ca target=\"_blank\" class=\"\" href=\"https://businessinsider.com/ai-power-list-2024\"\u003eAI Power List\u003c/a\u003e\u003c/p\u003e","synopsis":"Before joining Shopify earlier this year, he helped build AI-powered services such as Bing Chat and Copilot at Microsoft.","updatedTime":1729770366537,"insertedTime":1729760402000,"img_Path":"/thumb/msid-114543468,width-640,resizemode-4,imgsize-289934/img6705bccfa7031864928068f7.jpg","url":"tech/news/mikhail-parakhin-recently-moved-from-microsoft-to-lead-shopifys-engineering-and-data-organizations/articleshow/114546937.cms","slug":"tech/news/mikhail-parakhin-recently-moved-from-microsoft-to-lead-shopifys-engineering-and-data-organizations","msid":114546937,"category":"Tech","article_type":"international"},{"title":"Why The New York Times' lawyers are inspecting OpenAI's code in a secretive room","authorDetail":[{"author_name":"Jacob Shamsian","author_id":45}],"readingTime":7,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eLawyers for The \u003ckeyword id=\"19951071\" type=\"General\" weightage=\"20\" keywordseo=\"new-york-times\" source=\"keywords\"\u003eNew York Times\u003c/keyword\u003e are poring through ChatGPT's source code and training material.\u003c/li\u003e\u003cli\u003eCopyright cases from publishers and authors are trying to figure out how AI trains on creative work.\u003c/li\u003e\u003c/ul\u003eSomewhere in the United States, in a secure room, on a computer unconnected to the internet, sits the source code for ChatGPT.\u003cbr /\u003e\u003cbr /\u003eIt is there to be inspected by lawyers for The New York Times.\u003cbr /\u003e\u003cbr /\u003eBy the order of a federal judge, the lawyers can only get into the room if they show a government-issued ID to a security guard. They are forbidden from bringing in their own phones, flash drives, or any other electronic devices. They're given a computer — also unconnected from the internet — with a word processing program. After each session, their notes can be downloaded to a different computer, and then the original note-taking computer may be wiped.\u003cbr /\u003e\u003cbr /\u003eThe Times' lawyers can share their notes with up to five outside consultants to help them understand what the code does. If one of the lawyers wants to show \u003ckeyword id=\"19918823\" type=\"General\" weightage=\"20\" keywordseo=\"openai\" source=\"keywords\"\u003eOpenAI\u003c/keyword\u003e CEO \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/sam-altman-chatgpt-openai-ceo-career-net-worth-ycombinator-prepper-2023-1\"\u003eSam Altman\u003c/a\u003e a snippet of the code to ask him questions about it for a deposition, that copy will be destroyed afterward.\u003cbr /\u003e\u003cbr /\u003e\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-valuation-funding-ai-race-competition-2024-10\"\u003eOpenAI is worth $157 billion\u003c/a\u003e largely because of the success of ChatGPT. But to build the chatbot, the company trained its models on vast quantities of text it didn't pay a penny for.\u003cbr /\u003e\u003cbr /\u003eThat text includes stories from The New York Times, articles from other publications, and an untold number of copyrighted books.\u003cbr /\u003e\u003cbr /\u003eThe examination of the code for ChatGPT, as well as for \u003ckeyword id=\"19895622\" type=\"General\" weightage=\"20\" keywordseo=\"microsoft\" source=\"keywords\"\u003eMicrosoft\u003c/keyword\u003e's artificial intelligence models built using OpenAI's technology, is crucial for \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/nyt-sues-open-ai-microsoft-alleging-trained-chatgpt-off-content-2023-12\"\u003ethe copyright infringement lawsuits against the two companies\u003c/a\u003e.\u003cbr /\u003e\u003cbr /\u003ePublishers and artists have filed about two dozen major copyright lawsuits against generative AI companies. They are out for blood, demanding a slice of the economic pie that made OpenAI the \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-rivals-anthropic-perplexity-on-prowl-after-wave-exec-departures-2024-10\"\u003edominant player\u003c/a\u003e in the industry and which pushed Microsoft's valuation beyond $3 trillion. Judges deciding those cases may carve out the legal parameters for how \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/chatgpt-openai-ai-dictionary-help-understand-nvidia-2023-12\"\u003elarge language models\u003c/a\u003e are trained in the US.\u003cbr /\u003e\u003cbr /\u003e\"Developers should pay for the valuable publisher content that is used to create and operate their products,\" a Times spokesperson told BI. \"The future success of this technology need not come at the expense of journalistic institutions.\"\u003cbr /\u003e\u003cbr /\u003eFor the lawsuit, the Times employed an elite law firm, Susman Godfrey, which recently won \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/dominion-fox-news-settlement-takeaways-what-happens-next-2023-4\"\u003eDominion's mammoth $787.5 million settlement from Fox News\u003c/a\u003e. Other lawsuits from newsrooms, including The New York Daily News and Mother Jones, have latched on to the case.\u003cbr /\u003e\u003cbr /\u003eSusman Godfrey is also representing a group of authors including George RR Martin, Jodi Picoult, and Jia Tolentino, who filed copyright claims months before the Times. If a judge certifies their class-action status, an eventual settlement or judgment could have ramifications for virtually every author and artist whose work has been used to train AI models.\u003cbr /\u003e\u003cbr /\u003eOn September 12, dozens of lawyers from the tech and journalism companies packed into a magistrate judge's courtroom in lower Manhattan to figure out the best way to divvy up the discovery process, including inspecting ChatGPT's code and training data. Along with the authors' lawyers, they are still deciding who they can depose and how to schedule the depositions.\u003cbr /\u003e\u003cbr /\u003e\"It's as thrilling as things get for law professors who work in copyright,\" said Kristelia García, an intellectual property law professor at Georgetown University Law.\u003cbr /\u003e\u003cbr /\u003e\u003ch2\u003eSetting the rules\u003c/h2\u003eWith \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/ai-regulations-what-lawmakers-president-are-doing-2024-4\"\u003eCongress taking a backseat on AI regulation\u003c/a\u003e, the industry expects courts to set — \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/music-labels-still-sue-internet-providers-warning-ai-openai-2024-2\"\u003eor, they hope, not set\u003c/a\u003e — the rules.\u003cbr /\u003e\u003cbr /\u003eMany publishers, \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-news-partnerships-media-future-le-monde-prisa-axel-springer-2024-3\"\u003eincluding Business Insider owner Axel Springer\u003c/a\u003e, have struck deals with generative AI companies to share their content for LLM training.\u003cbr /\u003e\u003cbr /\u003eThe scope and resources of the Times' lawsuit make it a likely candidate for a precedent-setting Supreme Court. Lawyers are also looking at class action lawsuits from authors, as well a music industry case against Anthropic, as ones to watch.\u003cbr /\u003e\u003cbr /\u003e\"The New York Times is a journalistic juggernaut,\" García said. \"It's big, it has a lot of content. More importantly, perhaps, it has a lot of market power behind that content.\"\u003cbr /\u003e\u003cbr /\u003eThe lawsuit argues OpenAI infringed on its intellectual property in two ways.\u003cbr /\u003e\u003cbr /\u003eThere is the \"input\" case — alleging that the LLM illegally hoovered up over 10 million New York Times articles to train ChatGPT and Microsoft Copilot without compensation. And the \"output\" case — arguing that when asked, ChatGPT can spit out a New York Times article that readers would otherwise pay a subscription for.\u003cbr /\u003e\u003cbr /\u003eIn court filings, lawyers have repeatedly cited \u003ckeyword id=\"23582967\" type=\"General\" weightage=\"20\" keywordseo=\"napster\" source=\"keywords\"\u003eNapster\u003c/keyword\u003e, which illegally copied millions of songs and made them available for free. OpenAI similarly used high-quality, well-researched, well-written, and fact-based New York Times articles to make ChatGPT so impressive, the Times argues.\u003cbr /\u003e\u003cbr /\u003eIf anything, OpenAI is worse, according to Justin Nelson, a Susman Godfrey attorney representing authors in a class action lawsuit running parallel to Times' case and in a similar case against Anthropic.\u003cbr /\u003e\u003cbr /\u003eNapster was a project from college kids; OpenAI is backed by Microsoft and already worth billions.\u003cbr /\u003e\u003cbr /\u003e\"Instead of kids, it was a sophisticated company,\" Nelson told BI. \"And instead of doing it for their own personal use, they were doing it for commercial gain.\u003cbr /\u003e\u003cbr /\u003eRepresentatives for OpenAI and Microsoft didn't respond to requests for comment from Business Insider. In court, they argue the legal doctrine of \"fair use\" protects how their models ingest the articles. The ChatGPT outputs with near-verbatim copies of Times articles were \"highly anomalous\" \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-accuses-new-york-times-hiring-someone-hack-its-products-2024-2\"\u003eresults that aren't representative\u003c/a\u003e of how the app is used, they say.\u003cbr /\u003e\u003cbr /\u003eNapster was sued out of existence, but it inspired the music industry to adopt MP3s and, eventually, streaming — now used for everything from video games to movies. \u003ca target=\"_blank\" href=\"https://www.forbes.com/sites/stevenbertoni/2012/01/04/spotifys-daniel-ek-the-most-important-man-in-music/\"\u003eSpotify cofounder Daniel Ek has cited Napster as an inspiration\u003c/a\u003e, and \u003ca target=\"_blank\" href=\"https://genius.com/Sean-parker-sean-parker-s-email-to-spotifys-daniel-ek-annotated\"\u003eNapster cofounder Sean Parker has praised Spotify as a successor\u003c/a\u003e.\u003cbr /\u003e\u003cbr /\u003eCopyright lawsuits from journalism organizations may set the pace for all AI generators, predicted García, who worked in the music industry for a decade. AI isn't particularly good at generating movies or doing reporting, but it can convincingly mimic journalism.\u003cbr /\u003e\u003cbr /\u003e\"Journalism is kind of the canary in the coal mine,\" García said. \"In the same way that music was the canary back in the Napster days, because people could easily torrent an MP3. But you couldn't, at that time, easily torrent a film.\"\u003cbr /\u003e\u003cbr /\u003eGiven the sheer number of people involved, the authors' lawsuits could have an even more dramatic effect. A settlement or judgment could change business models.\u003cbr /\u003e\u003cbr /\u003e\"People get creative in class action settlements,\" said Matthew Sag, an Emory University law professor studying copyright law and artificial intelligence. \"You could cut the authors of America in for a percentage of stock or something.\"\u003cbr /\u003e\u003cbr /\u003e\u003ch2\u003eThe source code\u003c/h2\u003eThe nature of generative AI technology itself lies at the heart of the copyright disputes.\u003cbr /\u003e\u003cbr /\u003e\u003ca target=\"_blank\" href=\"https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4803118\"\u003eWhat actually happens\u003c/a\u003e when a large language model \"learns\" a book or news article? What about when ChatGPT digs through the model to answer a query? Does the process make a \"copy\" in any meaningful sense of the word? Or is the training data just part of a big \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-destroyed-ai-training-datasets-lawsuit-authors-books-copyright-2024-5\"\u003eslurry of ones and zeros\u003c/a\u003e that no longer meaningfully resemble specific works?\u003cbr /\u003e\u003cbr /\u003eThe lawyers and consultants poring through ChatGPT's code are trying to answer those questions. They are also examining the LLM training data and plan to ask key OpenAI executives and programmers — under oath — how the models are meant to work.\u003cbr /\u003e\u003cbr /\u003eOnce the code is read and depositions taken, the parties will be in a better position to argue about \"fair use,\" a notoriously tricky legal doctrine that protects the use of \"transformative\" creations derived from copyrighted material.\u003cbr /\u003e\u003cbr /\u003eIf OpenAI really is making copies of books and news articles, Napster-style, then is its training process sufficiently transformative to be considered \"fair use\"? Judges across the country are \"all over the map\" in deciding fair use copyright cases, according to Christa Laser, an intellectual property law professor at Cleveland State University, setting up high and unpredictable stakes.\u003cbr /\u003e\u003cbr /\u003e\"I think that's going to be the big question at the end of the day that's going to go all the way up to the Supreme Court,\" Laser told BI. \"That question of fair use around training data, ingesting and training.\"\u003cbr /\u003e\u003cbr /\u003eA key \"fair use\" question is whether ChatGPT's creations compete with the original journalistic works — an urgent issue for news organizations.\u003cbr /\u003e\u003cbr /\u003e\"The news publishers are the first to bring these big suits because they have more on the line,\" García said.\u003cbr /\u003e\u003cbr /\u003eTo make a copyright claim, a plaintiff can't just point to a corpus of work used as inspiration. It needs to point to a specific work they say has been copied.\u003cbr /\u003e\u003cbr /\u003eIn its lawsuit, The New York Times attached tens of thousands of pages of exhibits tabulating 10,553,897 articles. It says OpenAI and Microsoft illegally violated the copyrights for each of them.\u003cbr /\u003e\u003cbr /\u003e\u003ca target=\"_blank\" href=\"https://www.courtlistener.com/docket/68117049/1/52/the-new-york-times-company-v-microsoft-corporation/\"\u003eAmong those articles\u003c/a\u003e is \u003ca target=\"_blank\" href=\"https://www.nytimes.com/2001/02/13/business/napster-decision-reaction-napster-users-make-plans-for-day-free-music-dies.html\"\u003ea 2001 story\u003c/a\u003e, shortly after an appellate court ruled against Napster, where a journalist asked users about what they'd do. They all agreed there was no going back.\u003cbr /\u003e\u003cbr /\u003e''If Napster does shut down, there are more sites out there,'' one user told the reporter. ''And they may get a few, but they can't stop all of them.''\u003cbr /\u003e\u003cbr /\u003eCorrection: This story previously included Ta-Nehisi Coates among a list of named plaintiffs in a New York-based class action lawsuit brought against OpenAI and Microsoft. He is a named plaintiff in a different class action lawsuit in California.\u003cbr /\u003e","synopsis":"The New York Times says OpenAI and Microsoft are breaking copyright law. To prove it, they must first crack open their code.","updatedTime":1729159317782,"insertedTime":1728572484000,"img_Path":"/thumb/msid-114126822,width-640,resizemode-4,imgsize-253456/img664f6822a961b37edf394160.jpg","url":"tech/news/why-the-new-york-times-lawyers-are-inspecting-openais-code-in-a-secretive-room/articleshow/114128297.cms","slug":"tech/news/why-the-new-york-times-lawyers-are-inspecting-openais-code-in-a-secretive-room","msid":114128297,"category":"Tech","article_type":"international"},{"title":"Leaked Microsoft salary data shows the pay gap between Microsoft AI and the rest of the company","authorDetail":[{"author_name":"Dan DeFrancesco","author_id":45}],"readingTime":5,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003e\u003cem\u003eThis post originally appeared in the Insider Today newsletter.\u003c/em\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eHappy Friday! \u003c/strong\u003eGot any shows you're looking to binge this weekend? Sometime soon \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/chick-fil-a-move-into-tv-serious-business-for-hollywood-2024-8\"\u003e\u003cu\u003eyou might be tuning into Chick-fil-A TV\u003c/u\u003e\u003c/a\u003e. It might sound funny, but brands launching their own shows could be the future.\u003c/p\u003e\u003cp\u003eIn today's big story, an unofficial doc looks at \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-spreadsheet-shows-pay-engineers-2024-8\"\u003e\u003cu\u003epay packages across Microsoft\u003c/u\u003e\u003c/a\u003e, including the one group getting rewarded handsomely.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003eWhat's on deck:\u003c/strong\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cstrong\u003eMarkets: \u003c/strong\u003eJamie Dimon could find himself in Washington \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/jamie-dimon-floated-donald-trump-kamala-harris-treasury-secretary-2024-8\"\u003e\u003cu\u003eregardless of who wins in November\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eTech:\u003c/strong\u003e AI will be \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/ai-less-profitable-than-previous-tech-waves-2024-8\"\u003e\u003cu\u003ea lot less profitable\u003c/u\u003e\u003c/a\u003e than previous tech waves.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eBusiness:\u003c/strong\u003e Sports betting is \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/sports-betting-legalization-hurts-americans-finances-credit-score-investing-stocks-2024-8\"\u003e\u003cu\u003etanking some Americans' finances\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eBut first, AI pays.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eIf this was forwarded to you, \u003c/em\u003e\u003c/strong\u003e\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/subscription/newsletter/insider-today\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003esign up here.\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003c/p\u003e\u003ch3 id=\"6bcf363e-bf84-4ecd-9575-694213758660\"\u003eThe big story\u003c/h3\u003e\u003ch2 id=\"f4aea53a-331d-4ae1-9484-d2ab9fa5cd3e\"\u003e\u003cstrong\u003eMaking money at Microsoft\u003c/strong\u003e\u003c/h2\u003e\u003cdiv type=\"image\" title=\"a hand holds up money in front of microsoft logos.\" height=\"900\" width=\"1200\" msid=\"112743241\" hostid=\"261\" sizebytes=\"117180\"\u003e\u003c/div\u003e\u003cp\u003e\u003cem\u003eHow much money do you make?\u003c/em\u003e\u003c/p\u003e\u003cp\u003eIt's an uncomfortable question for many, but some workers embrace pay transparency to understand how their salaries compare to their colleagues'.\u003c/p\u003e\u003cp\u003eThat's the case at Microsoft, where hundreds of employees voluntarily share \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-spreadsheet-shows-pay-engineers-2024-8\"\u003e\u003cu\u003edetails of their pay and promotions via an unofficial spreadsheet\u003c/u\u003e\u003c/a\u003e, writes Business Insider's Ashley Stewart.\u003c/p\u003e\u003cp\u003eThe doc includes more than 500 submissions from people who identified themselves as Microsoft employees in the US. Ashley broke down the numbers to calculate Microsoft software engineers' average total comp, base pay, cash bonus/stock awards, and raise/bonus percentages for this year across multiple levels.\u003c/p\u003e\u003cp\u003eSuch an expansive view of a tech giant's salary ranges is always fascinating. But Microsoft's comp data is particularly interesting considering its tumultuous recent history around pay.\u003c/p\u003e\u003cp\u003eIn 2022, Microsoft \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-pay-raises-merit-increases-stock-grants-2022-5\"\u003e\u003cu\u003eraised compensation via stock grants and salary increases\u003c/u\u003e\u003c/a\u003e for all but its most senior employees. The move came in response to a growing number of its workers feeling underpaid \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-considering-significant-pay-raises-employee-survey-2022-5\"\u003e\u003cu\u003ecompared to Microsoft's tech peers like Amazon\u003c/u\u003e\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eThe pay boon was short-lived, though. Last year \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-wont-raise-salaries-for-full-time-employees-this-year-2023-5\"\u003e\u003cu\u003eMicrosoft initiated a salary freeze\u003c/u\u003e\u003c/a\u003e and reduced its bonus and stock award budget. But this year the company restarted performance-based raises.\u003c/p\u003e\u003cdiv type=\"image\" title=\"Microsoft CEO Satya Nadella.\" height=\"900\" width=\"1200\" msid=\"112743244\" hostid=\"261\" sizebytes=\"48432\"\u003e\u003c/div\u003e\u003cp\u003e\u003cstrong\u003eMicrosoft comp data is another example of how big the company is betting on AI.\u003c/strong\u003e\u003c/p\u003e\u003cp\u003eThe average total comp for software engineers in the new Microsoft AI org — $377,611 — was at least $120,000 higher than the averages in Microsoft's other orgs (Azure, Cloud and AI, Experiences and Devices.)\u003c/p\u003e\u003cp\u003eThe group \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/microsoft-hired-inflection-team-amid-board-concerns-about-openai-2024-3\"\u003e\u003cu\u003ewas formed in March\u003c/u\u003e\u003c/a\u003e as a way to supercharge Microsoft's consumer-AI strategy, which includes its Copilot AI chatbot and Bing search engine. Mustafa Suleyman, a DeepMind cofounder, runs the team.\u003c/p\u003e\u003cp\u003eAs a reminder, this pay data is based on Microsoft employees' self-reporting, so it's not a complete picture. However, the pay gap between Microsoft AI and the rest of the company is undeniable.\u003c/p\u003e\u003cp\u003eOn the one hand, it's understandable why Microsoft would shell out big for AI talent. The company clearly believes it's the future of the industry, and they're not alone. So many deep-pocketed tech firms chasing after a small pool of AI talent is bound to drive the price up.\u003c/p\u003e\u003cp\u003eBut that doesn't make it an easier pitch to the other employees. While they work on the products keeping the lights on at Microsoft, their colleagues get paid significantly more to focus on stuff \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/pharma-cio-cancelled-microsoft-copilot-ai-tool-2024-7\"\u003e\u003cu\u003ewith a questionable path to profitability\u003c/u\u003e\u003c/a\u003e.\u003c/p\u003e\u003ch3 id=\"d2d5d122-8b50-4364-bd02-628ca3ea096e\"\u003eNews brief\u003c/h3\u003e\u003ch2 id=\"ae0e22da-b15d-4327-aa2c-be97a35575de\"\u003eTop headlines\u003c/h2\u003e\u003cul\u003e\u003cli\u003e\u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/kamala-harris-democratic-national-convention-speech-election-2024-8\"\u003e\u003cu\u003eHarris' DNC speech\u003c/u\u003e\u003c/a\u003e proves she finally knows who she needs to be to win.\u003c/li\u003e\u003cli\u003eAnother Tesla exec quits, says working for \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/tesla-exec-quits-elon-musk-car-company-hints-hardcore-culture-2024-8\"\u003e\u003cu\u003eElon Musk's company is 'not for the faint of heart.'\u003c/u\u003e\u003c/a\u003e\u003c/li\u003e\u003cli\u003eA \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/megalopolis-trailer-movie-francis-ford-coppola-drama-timeline-2024-8\"\u003e\u003cu\u003etimeline of the controversy\u003c/u\u003e\u003c/a\u003e surrounding Francis Ford Coppola's $120 million-movie 'Megalopolis.'\u003c/li\u003e\u003cli\u003eA senior energy trader is out at \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/senior-balyasny-energy-trader-grigsby-exits-fund-2024-8\"\u003e\u003cu\u003eBalyasny's growing commodities operation\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eA court filing unmasked \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/court-filing-unmasked-investors-elon-musk-x-twitter-saudi-dorsey-2024-8\"\u003e\u003cu\u003ethe 100 investors in Elon Musk's X\u003c/u\u003e\u003c/a\u003e: a Saudi prince, major VCs, Diddy, and Jack Dorsey.\u003c/li\u003e\u003cli\u003eLooks like Paramount really does \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/paramount-second-bidder-edgar-bronfman-jr-skydance-david-ellison-2024-8\"\u003e\u003cu\u003ehave a second bidder\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eMike Lynch's yacht was state-of-the-art and \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/mike-lynch-40-million-yacht-unsinkable-experts-rescue-2024-8\"\u003e\u003cu\u003eshouldn't sink so easily\u003c/u\u003e\u003c/a\u003e, expert says.\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"a3af7e08-66a7-43bb-a848-426e253d9267\"\u003e3 things in markets\u003c/h2\u003e\u003cdiv type=\"image\" title=\"Jerome Powell in front of a downward stock arrow\" height=\"1000\" width=\"2000\" msid=\"112743245\" hostid=\"261\" sizebytes=\"167562\"\u003e\u003c/div\u003e\u003col\u003e\u003cli\u003e\u003cstrong\u003eWhat's it gonna be, Jerome? \u003c/strong\u003eEveryone is watching Fed Chair Jerome Powell's speech this morning hoping to get clues on September's rate cut. \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/jerome-powell-jackson-hole-speech-investors-markets-inflation-watch-2024-8\"\u003e\u003cu\u003eHere's what to watch out for\u003c/u\u003e\u003c/a\u003e. Meanwhile, a Goldman Sachs' economist said the speech \u003ca target=\"_blank\" href=\"https://markets.businessinsider.com/news/stocks/jerome-powell-surprise-stock-market-jackson-hole-speech-preview-2024-8\"\u003e\u003cu\u003ecould come with some surprises for the market\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eJamie Dimon's Wall Street-to-Washington path has legs. \u003c/strong\u003eThe JPMorgan CEO's name has reportedly been discussed by both candidates \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/jamie-dimon-floated-donald-trump-kamala-harris-treasury-secretary-2024-8\"\u003e\u003cu\u003eas an option for Treasury Secretary\u003c/u\u003e\u003c/a\u003e. This month Dimon reiterated he was happy with his job, but this year he also alluded to an impending retirement.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003e\"I see fortune in the stock market's future.\"\u003c/strong\u003e The stock market flashed a positive sign that suggests \u003ca target=\"_blank\" href=\"https://markets.businessinsider.com/news/stocks/stock-market-outlook-bullish-signal-flash-august-breadth-thrust-technicals-2024-8\"\u003e\u003cu\u003edouble-digit gains are in store\u003c/u\u003e\u003c/a\u003e over the next year, according to a note by Ned Davis Research. Since July, three promising signals have appeared, indicating strong market recovery.\u003c/li\u003e\u003c/ol\u003e\u003ch2 id=\"c93a70d4-7f21-4ff6-8e90-f1a09fbcf494\"\u003e\u003cstrong\u003e3 things in tech\u003c/strong\u003e\u003c/h2\u003e\u003cdiv type=\"image\" title=\"Photo illustration of Sam Altman\" height=\"858\" width=\"1300\" msid=\"112743246\" hostid=\"261\" sizebytes=\"131190\"\u003e\u003c/div\u003e\u003col\u003e\u003cli\u003e\u003cstrong\u003eAI won't be the cash cow of previous tech waves. \u003c/strong\u003eBig Tech companies are spending a whopping $1 trillion on artificial intelligence. The lingering question has been about what the returns will look like — and \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/ai-less-profitable-than-previous-tech-waves-2024-8\"\u003e\u003cu\u003ean early answer doesn't look promising\u003c/u\u003e\u003c/a\u003e. RBC Capital Markets found Gen AI will make software profit margins \"structurally\" lower.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eThese are the 100 most-used AI apps, according to a top VC. \u003c/strong\u003eAndreessen Horowitz just released its third installment of Top 100 Gen AI Consumer Apps, which rounds up the most-used apps in the space. Creative tools are particularly popular, with many of the apps generating songs, images, and more. \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/most-used-ai-apps-andreessen-horowitz-ranking-2024-8\"\u003e\u003cu\u003eSee which apps are rising through the ranks\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eEngineers are bootstrapping their way to smarter AI models. \u003c/strong\u003eAs they wait for the release of ChatGPT-5, some developers are \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/foundry-ceo-hack-improving-ai-models-gpt-5-2024-8\"\u003e\u003cu\u003efinding ways to improve AI outputs without an entirely new model\u003c/u\u003e\u003c/a\u003e. Layering AI models can be more costly, but the marked improvement may be worth it for some problems.\u003c/li\u003e\u003c/ol\u003e\u003ch2 id=\"487ad29c-39be-4565-9039-d5a5e4da3429\"\u003e\u003cstrong\u003e3 things in business\u003c/strong\u003e\u003c/h2\u003e\u003cdiv type=\"image\" title=\"Photo illustration of football atop piles of cash\" height=\"1500\" width=\"2000\" msid=\"112743243\" hostid=\"261\" sizebytes=\"234080\"\u003e\u003c/div\u003e\u003col\u003e\u003cli\u003e\u003cstrong\u003eSports betting has become a terrible deal for Americans' finances.\u003c/strong\u003e Two new studies found that sports betting is \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/sports-betting-legalization-hurts-americans-finances-credit-score-investing-stocks-2024-8\"\u003e\u003cu\u003eseriously hurting Americans' financial health\u003c/u\u003e\u003c/a\u003e, especially the finances of young men. According to the surveys, gambling is tied to lower credit scores and less investing in assets like stocks.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eJack of all trades, employed by none. \u003c/strong\u003eInstead of being a generalist, having \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/to-find-or-keep-a-job-become-a-specialist-2024-8\"\u003e\u003cu\u003eniche work experience\u003c/u\u003e\u003c/a\u003e might help you land a job. That's because as hiring slows, companies are looking for workers with specific expertise.\u003c/li\u003e\u003cli\u003e\u003cstrong\u003eFast food innovates to solve its Gen Z problem.\u003c/strong\u003e Chains are trying a variety of \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/mcdonalds-fast-food-companies-have-gen-z-problem-2024-8\"\u003e\u003cu\u003equirky new tactics to reach Gen Z consumers\u003c/u\u003e\u003c/a\u003e, the least likely age group to see fast food as a good deal. Chick-fil-A is betting on efficiency; it just opened a two-story \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/chick-fil-a-opens-new-multi-story-drive-thru-restaurant-2024-8\"\u003e\u003cu\u003edrive-thru-only restaurant\u003c/u\u003e\u003c/a\u003e with four dedicated lanes.\u003c/li\u003e\u003c/ol\u003e\u003ch2 id=\"c146218f-c309-47b9-9fd9-f3dafbaa69df\"\u003e\u003cstrong\u003eIn other news\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\u003cli\u003eThe Midwest \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/midwest-election-tim-walz-jd-vance-2024-8\"\u003e\u003cu\u003eis having a moment\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eI worked in Big Law for 4 years but felt like I was sacrificing my morals. I took a 75% pay cut \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/corporate-laywer-quit-big-law-morals-pay-cut-2024-8\"\u003e\u003cu\u003ebut love my work now\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eOpenAI joins Silicon Valley companies \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/openai-tech-giants-oppose-california-ai-bill-kill-switch-2024-8\"\u003e\u003cu\u003elobbying against California's AI bill\u003c/u\u003e\u003c/a\u003e, which includes a 'kill switch.'\u003c/li\u003e\u003cli\u003eShein found \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/shein-found-two-cases-of-child-labor-last-year-esg-2024-8\"\u003e\u003cu\u003etwo cases of child labor\u003c/u\u003e\u003c/a\u003e at its suppliers last year.\u003c/li\u003e\u003cli\u003eChina's version of UberEats says \u003ca target=\"_blank\" rel=\"noopener\" href=\"https://www.businessinsider.com/china-drone-delivery-great-wall-meituan-speed-cost-low-altitude-2024-8\"\u003e\u003cu\u003eit now delivers snacks to the Great Wall\u003c/u\u003e\u003c/a\u003e for 56 cents using drones\u003c/li\u003e\u003cli\u003e\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/ai-data-center-stocks-to-buy-big-tech-bank-america-2024-8\"\u003e\u003cu\u003e8 buy-rated stocks\u003c/u\u003e\u003c/a\u003e set to take off from red-hot AI data center demand as Big Tech shells out billions.\u003c/li\u003e\u003cli\u003eReady to feel old? Instagram's new feature is \u003ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.businessinsider.com/instagram-music-profile-myspace-throwback-noplace-2024-8\"\u003e\u003cu\u003ea Myspace throwback\u003c/u\u003e\u003c/a\u003e.\u003c/li\u003e\u003cli\u003eGoodbye backpacks. The cool kids are going back to school with a \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/longchamp-le-pliage-most-popular-back-to-school-bag-2024-8\"\u003e\u003cu\u003e$155 Longchamp tote\u003c/u\u003e\u003c/a\u003e in hand\u003cstrong\u003e.\u003c/strong\u003e\u003c/li\u003e\u003c/ul\u003e\u003ch2 id=\"0de6750e-3fbb-4e0b-b7af-3d558ad0e423\"\u003e\u003cstrong\u003eWhat's happening today\u003c/strong\u003e\u003c/h2\u003e\u003cul\u003e\u003cli\u003eJerome Powell speaks at Jackson Hole Economic Policy Symposium.\u003c/li\u003e\u003cli\u003eSabrina Carpenter releases new album, \"Short n' Sweet.\"\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cstrong\u003eThe Insider Today team: \u003c/strong\u003eDan DeFrancesco, deputy editor and anchor, in New York. Jordan Parker Erb, editor, in New York. Hallam Bullock, senior editor, in London. Milan Sehmbi, fellow, in London. Amanda Yen, fellow, in New York.\u003c/p\u003e","synopsis":"It's understandable why Microsoft would shell out big for AI talent. But that doesn't make it an easier pitch to the other employees.","updatedTime":1724423980337,"insertedTime":1724417501000,"img_Path":"/thumb/msid-112743237,width-640,resizemode-4,imgsize-109380/img669a7c5e80d4d5da13d558df.jpg","url":"tech/news/leaked-microsoft-salary-data-shows-the-pay-gap-between-microsoft-ai-and-the-rest-of-the-company/articleshow/112744462.cms","slug":"tech/news/leaked-microsoft-salary-data-shows-the-pay-gap-between-microsoft-ai-and-the-rest-of-the-company","msid":112744462,"category":"Tech","article_type":"international"},{"title":"Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead","authorDetail":[{"author_name":"Ashley Stewart","author_id":45}],"readingTime":4,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003eSalesforce CEO criticized Microsoft's AI Copilot, calling it overhyped and ineffective.\u003c/li\u003e\u003cli\u003eMicrosoft announced new Dynamics 365 AI agents, competing with Salesforce's Agentforce product.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/inside-18-difficult-months-at-salesforce-2023-4\"\u003eSalesforce\u003c/a\u003e CEO \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/salesforce-ceo-marc-benioff-bashes-microsoft-2017-11\"\u003eMarc Benioff\u003c/a\u003e isn't shy about publicly bashing Microsoft, his biggest competitor in enterprise software.\u003c/p\u003e\u003cp\u003eIn a Business Insider interview this week, he let loose again, blasting Microsoft's Copilot AI assistant while touting the supremacy of Salesforce \u003ca target=\"_blank\" class=\"\" href=\"https://www.businessinsider.com/salesforce-ceo-marc-benioff-microsoft-copilot-disappointing-clippy-2024-10\"\u003eAI agents\u003c/a\u003e that are rolling out soon.\u003c/p\u003e\u003cp\u003eThe broadside was no coincidence. The day before, Microsoft struck a blow at the heart of Salesforce's prized CRM product. This cloud software helps companies manage customer relationships. Salesforce is the clear leader in this market, but Microsoft has been slowly gaining ground.\u003c/p\u003e\u003cp\u003eOn Monday, Microsoft unveiled 10 new AI agents for its CRM offering, Dynamics 365. The announcement came just days ahead of the release of Salesforce's own AI agent product called Agentforce, which will be generally available on Friday.\u003c/p\u003e\u003cp\u003eIn the interview with BI, Benioff said Microsoft has oversold what its AI tools like Copilot can actually do and said there's \"too much hype and not enough real transformational stories\" across the tech industry.\u003c/p\u003e\u003cp\u003e\"Microsoft has really disappointed so many of our customers,\" Benioff said. \"They've really done it by delivering a level of hype around their AI solutions.\"\u003c/p\u003e\u003cp\u003eThe CEO recently said Copilot is inaccurate and \"spills corporate data,\" calling the tool \"Clippy 2.0,\" a reference to an infamous 1990s Microsoft Office digital assistant that looked like a paperclip.\u003c/p\u003e\u003cp\u003e\"Our customers are going to tell the story here, which is that we have customers who have deployed autonomous agents that are reasoning, taking action, extending their sales and services, marketing organizations, and developing customer relationships,\" Benioff told BI. \"Microsoft has been having a hard time really responding with customers who have had any level of success with their AI solutions.\"\u003c/p\u003e\u003cp\u003eMicrosoft did not respond to a request for comment.\u003c/p\u003e\u003ch2 id=\"19416e32-87a1-4d6a-b28f-6b6dbadf54eb\"\u003eCRM software market share\u003c/h2\u003e\u003cp\u003eMicrosoft's Dynamics 365 has been steadily gaining CRM market share in recent years. Back in 2019, Salesforce generated almost $11 billion in revenue from this software, while Microsoft took in about 22% of that with $2.4 billion in CRM software sales, according to IDC.\u003c/p\u003e\u003cp\u003eIn the first half of this year, Microsoft's CRM sales reached $3.2 billion, which was about 31% of Salesforce's CRM revenue, IDC data shows.\u003c/p\u003e\u003cp\u003eIn the interview with BI, Benioff focused on Salesforce's continued lead in the CRM market, rather than Microsoft's creeping gains.\u003c/p\u003e\u003cp\u003eSalesforce's CRM revenue \"far exceeds anywhere Microsoft is in this market,\" he said.\u003c/p\u003e\u003ch2 id=\"52598dcc-4dff-454a-8727-c3058509c837\"\u003eGenerative AI may change CRM\u003c/h2\u003e\u003cp\u003eGenerative AI may be a new challenge to Salesforce and especially its lead in CRM software.\u003c/p\u003e\u003cp\u003e\"As GenAI changes the way people do things (a recurring theme with major technological shifts), old datasets may become less relevant and require brand new data sets that have yet to be created or even synthetic data,\" Rishi Jaluria, a software analyst at RBC Capital Markets, wrote in a recent note to investors.\u003c/p\u003e\u003cp\u003eHe cited CRM software, which replaced the physical Rolodex and helped salespeople keep in better touch with their contacts. Salesforce created a centralized system that stores customer interaction histories and sales pipelines and provides data analysis and forecasting on top.\u003c/p\u003e\u003cp\u003eThis is mostly structured data that works well in traditional databases and cloud services. In contrast, generative AI is more focused on vast volumes of unstructured data such as real-time behavioral analytics and sentiment analysis.\u003c/p\u003e\u003cp\u003e\"As a result, the perceived data advantage from an incumbent CRM vendor may not be as large as believed,\" RBC's Jaluria warned.\u003c/p\u003e\u003cp\u003eBenioff told BI he doesn't think generative AI is disrupting Salesforce's CRM lead.\u003c/p\u003e\u003cp\u003e\"It's actually making us more relevant than ever because the data and the metadata that you have in your Salesforce systems is what's going to enable the greatest level of productivity advancement that we've seen, which is these agents,\" the CEO explained.\u003c/p\u003e\u003ch2 id=\"b1d924c2-c785-462b-b6f7-ea3cc87426b5\"\u003eSalesforce is second, but Microsoft is first\u003c/h2\u003e\u003cp\u003eEarlier this year, Morgan Stanley analysts noted that customers have struggled to fire up generative AI workloads using Salesforce data due to the fragmented nature of the information's storage. Salesforce's latest AI offering, Agentforce, is designed to tackle these issues. It helps companies create their own AI agents to assist with tasks such as customer service and sales.\u003c/p\u003e\u003cp\u003eSalesforce's Data Cloud handles structured and unstructured information. The company's Einstein GPT technology adds intelligence from AI models, and Agentforce sits on top as the software layer that interacts with end users. This helps Salesforce's AI \"work more easily 'out of the box,'\" the Morgan Stanley analysts wrote.\u003c/p\u003e\u003cp\u003e\"We're scalable. We have the highest level of accuracy and the lowest hallucinogenic rate for any enterprise AI solution. We're extremely easy to customize,\" Benioff told BI. \"We're deeply integrated into our apps. We use our data and metadata platform to do it. This is really what AI was meant to be.\"\u003c/p\u003e\u003cp\u003eIn a recent survey of chief information officers, Morgan Stanley highlighted Salesforce as the No. 2 net share gainer of generative AI spending in 2024. The problem for Benioff is that Microsoft came out clearly on top. Morgan Stanley analysts wrote that Microsoft remains overwhelmingly the best positioned to gain share of generative AI spending over the next three years.\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eAre you a Microsoft of Salesforce employee or someone else with insight to share?\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eContact Ashley Stewart via email (\u003c/em\u003e\u003c/strong\u003e\u003ca target=\"_blank\" href=\"mailto:astewart@businessinsider.com\"\u003e\u003cstrong\u003e\u003cem\u003e\u003cu\u003eastewart@businessinsider.com\u003c/u\u003e\u003c/em\u003e\u003c/strong\u003e\u003c/a\u003e\u003cstrong\u003e\u003cem\u003e), or send a secure message from a nonwork device via Signal (+1-425-344-8242).\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e","synopsis":"Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.","updatedTime":1729801281171,"insertedTime":1729793723000,"img_Path":"/thumb/msid-114558956,width-640,resizemode-4,imgsize-41886/img67045473198738e3a70ee2d6.jpg","url":"tech/news/interview-salesforce-ceo-marc-benioff-bashes-microsoft-as-generative-ai-threatens-his-companys-crm-lead/articleshow/114559570.cms","slug":"tech/news/interview-salesforce-ceo-marc-benioff-bashes-microsoft-as-generative-ai-threatens-his-companys-crm-lead","msid":114559570,"category":"Tech","article_type":"international"},{"title":"Microsoft brings AI-powered Copilot app to iOS, iPadOS","authorDetail":[{"author_name":"IANS","author_id":87654334}],"readingTime":1,"body":"\u003cbr /\u003eAfter Android, \u003ckeyword id=\"10387\" type=\"General\" weightage=\"20\" keywordseo=\"microsoft\" source=\"Orion\"\u003eMicrosoft\u003c/keyword\u003e has launched its \u003ckeyword id=\"6913014\" type=\"General\" weightage=\"20\" keywordseo=\"ai-powered\" source=\"Orion\"\u003eAI-powered\u003c/keyword\u003e \u003ckeyword id=\"936498\" type=\"General\" weightage=\"20\" keywordseo=\"copilot\" source=\"Orion\"\u003eCopilot\u003c/keyword\u003e app for Apple iOS and iPadOS users.\u003cbr /\u003e\u003cbr /\u003eBoth versions of the Copilot app (formerly Bing chat) are now available to download from the Apple App Store.\u003cbr /\u003e\u003cbr /\u003eThe app works similarly to \u003ckeyword id=\"3169059\" type=\"General\" weightage=\"20\" keywordseo=\"openai\" source=\"Orion\"\u003eOpenAI\u003c/keyword\u003e's \u003ckeyword id=\"15681942\" type=\"General\" weightage=\"20\" keywordseo=\"chatgpt\" source=\"Orion\"\u003eChatGPT\u003c/keyword\u003e mobile app.\u003cbr /\u003e\u003cbr /\u003e\"Improve your productivity with Copilot - your AI-powered chat assistant. Copilot is a pioneering chat assistant from Microsoft powered by the latest OpenAI models, GPT-4 and DALL·E 3,\" according to the app description.\u003cbr /\u003e\u003cbr /\u003eUnlike the free version of ChatGPT which runs GPT-3.5, Copilot lets you access GPT-4, the latest large language model (LLM) from OpenAI, for free.\u003cbr /\u003e\u003cbr /\u003eThe Copilot app on iOS allows access to chatbot capabilities, image generation through DALL-E 3, and the ability to draft text for emails and documents.\u003cbr /\u003e\u003cbr /\u003e\"These advanced AI technologies provide fast, complex, and precise responses, as well as the ability to create breathtaking visuals from simple text descriptions. Chat and create all in one place for free,\" according to Microsoft.\u003cbr /\u003e\u003cbr /\u003eThe tech giant recently rebranded Bing Chat to Copilot. The tech giant has also partnered with Suno, a leader in AI-based music creation, to bring their capabilities to Copilot.\u003cbr /\u003e\u003cbr /\u003eEarlier this month, the company announced a number of new features which will be added to its Copilot service soon, including OpenAI's latest models.\u003cbr /\u003e","synopsis":"After Android, Microsoft has launched its AI-powered Copilot app for Apple iOS and iPadOS users.Both versions of the Copilot app (formerly Bing chat) are now available to download from the Apple App Store.The app works similarly to OpenAI's ChatGPT mobile app. Both versions of the Copilot app (formerly Bing chat) are now available to download from the Apple App Store.The app works similarly to OpenAI's ChatGPT mobile app.","updatedTime":1703913249266,"insertedTime":1703913054000,"img_Path":"/thumb/msid-106395251,width-640,resizemode-4,imgsize-3310/microsoft-brings-ai-powered-copilot-app-to-ios-ipados.jpg","url":"tech/news/microsoft-brings-ai-powered-copilot-app-to-ios-ipados/articleshow/106395251.cms","slug":"tech/news/microsoft-brings-ai-powered-copilot-app-to-ios-ipados","msid":106395251,"category":"Tech","article_type":"indian"},{"title":"New report sheds light on Apple's upcoming AI features that will rival Microsoft's Copilot ","authorDetail":[{"author_name":"Aaron Mok","author_id":45}],"readingTime":1,"body":"\u003cul class=\"summary-list\"\u003e\u003cli\u003e\u003ca target=\"_blank\" href=\"https://www.businessinsider.com/apple\"\u003eApple\u003c/a\u003e plans to launch an AI tool that writes code as early as this year, Bloomberg reported.\u003c/li\u003e\u003cli\u003eSources say the feature will be similar to Microsoft's GitHub Copilot — a new competitor.\u003c/li\u003e\u003c/ul\u003e\u003cp\u003eApple is almost done building a generative AI tool for iOS app developers — and the company plans on releasing it to third-party software makers as early as this year, sources familiar with the matter told \u003ca target=\"_blank\" href=\"https://www.bloomberg.com/news/articles/2024-02-15/apple-s-ai-plans-github-copilot-rival-for-developers-tool-for-testing-apps?srnd=premium\"\u003eBloomberg\u003c/a\u003e.\u003c/p\u003e\u003cp\u003eThe tech giant is working on a tool that will use artificial intelligence to write code as part of its plans to expand the capabilities of Xcode, the company's main programming software. \u003c/p\u003e\u003cp\u003eThe revamped system will compete with \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/codex-github-copilot-chatgpt-openai-productivity-2023-3\"\u003eMicrosoft's GitHub Copilot\u003c/a\u003e, which sources say operates similarly.\u003c/p\u003e\u003cp\u003eApple is also working on an AI tool that will generate code to test apps, which could provide potential time savings for a process that's known to be tedious.\u003c/p\u003e\u003cp\u003eCurrently, Apple is urging some engineers to test these new AI features to ensure they work before releasing them externally to developers.\u003c/p\u003e\u003cp\u003eApple didn't immediately respond to Business Insider's request for comment before publication.\u003c/p\u003e\u003cp\u003eApple's covert plans to launch its AI coding tool soon comes as the company lags behind generative AI efforts currently led by players like OpenAI, Google, and Microsoft. They come just weeks after CEO \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/tim-cook\"\u003eTim Cook\u003c/a\u003e said on the company's most recent earnings call that it will announce its upcoming AI products once they're ready to hit the market.\u003c/p\u003e\u003cp\u003e\"We've got some things that we're incredibly excited about that we'll be talking about later this year,\" Cook said on the call.\u003c/p\u003e\u003cp\u003eThe news around \u003ca target=\"_blank\" href=\"https://www.businessinsider.com/apple-iphone-mac-products-great-classic-boring-2023-11\"\u003eApple's product\u003c/a\u003e offerings appears to have come earlier than the company would've liked.\u003c/p\u003e\u003cp\u003eThe tech giant, Bloomberg has learned, has plans to integrate AI features into its next software updates for its iPhone and iPad known internally as Crystal. Glow, another internal AI project, is slated to be added to MacOS.\u003c/p\u003e\u003cp\u003eThe company is also building features that will generate Apple Music playlists and slideshows, according to the outlet.\u003c/p\u003e\u003cp\u003eAn AI-powered search feature titled Spotlight, currently limited to answering questions around launching apps, is in the works as well, Bloomberg reported.\u003c/p\u003e","synopsis":"Apple has plans to launch an AI coding tool to developers as early as this year, per Bloomberg.","updatedTime":1708043315395,"insertedTime":1708037627000,"img_Path":"/thumb/msid-107735722,width-640,resizemode-4,imgsize-1254318/img6568e37958e7c0c29a286f71.jpg","url":"tech/news/new-report-sheds-light-on-apples-upcoming-ai-features-that-will-rival-microsofts-copilot/articleshow/107735902.cms","slug":"tech/news/new-report-sheds-light-on-apples-upcoming-ai-features-that-will-rival-microsofts-copilot","msid":107735902,"category":"Tech","article_type":"international"}],"trendingKeywordsData":[{"title":"Chhath Puja 2024 Wishes","url":"/thelife/article/happy-chhath-puja-2024-heartfelt-wishes-messages-and-status-updates-to-share-on-whatsapp-and-facebook/articleshow/114969343.cms"},{"title":"Bank holidays in India","url":"/personal-finance/bank-holidays"},{"title":"ChatGPT will let you create images for free","url":"/tech/news/chatgpt-will-let-you-create-images-for-free-like-microsofts-copilot-and-googles-gemini-but-there-is-a-catch/articleshow/112399861.cms"},{"title":"Should the government give freebies to the poor?","url":"/policy/economy/article/universal-basic-income-should-the-government-give-unconditional-money-or-freebies-to-the-poor/articleshow/112188407.cms"},{"title":"World’s most powerful passports","url":"/travel/news/worlds-most-powerful-passport-singapore-reigns-supreme-with-195-visa-free-destinations-heres-where-india-ranks/articleshow/111984495.cms"},{"title":"Jio vs Airtel vs Vi Prepaid Plans","url":"/business/telecom/news/jio-vs-airtel-vs-vi-prepaid-plans-comparison-plan-benefits-and-price-comparison-after-tariff-hike/articleshow/111512587.cms"}],"buyingGuidesData":[{"title":"Best printers for Home","url":"/tech-buying-guides/best-wi-fi-routers-for-home-in-india-in-2020/articleshow/77277860.cms"},{"title":"Best Mixer Grinder","url":"/insider-reviews/best-mixer-grinders-for-home-in-india/articleshow/77776473.cms"},{"title":"Best wired Earphones","url":"/tech-buying-guides/best-wired-earphones-with-mic-for-smartphones/articleshow/77526460.cms"},{"title":"Best 43 Inch TV in India","url":"/tech-buying-guides/best-43-inch-tvs-for-home-in-india/articleshow/77714137.cms"},{"title":"Best Wi Fi Routers","url":"/tech-buying-guides/best-wi-fi-routers-for-home-in-india-in-2020/articleshow/77277860.cms"},{"title":"Best Home Theatre in India","url":"/tech-buying-guides/best-home-theatre-systems-in-india/articleshow/77787450.cms"},{"title":"Smart Watch under 5000","url":"/tech-buying-guides/best-smartwatch-under-5000-in-india/articleshow/83718118.cms"},{"title":"Best Laptops for Education","url":"/tech/news/best-intel-laptops-for-education/articleshow/94484646.cms"},{"title":"Best Laptop for Students","url":"/tech/news/best-laptop-for-school-students/articleshow/94484815.cms"}],"pageType":"Search page","userCookies":{"deviceid":"","geo_country":"","geo_region":"","_grx":"","Usercookie":{},"UserDetail":{},"loginStatus":"NONLOGGEDIN"},"searchDetails":{"content":"microsoft s copilot","searchtypefilter":"knowledge","resultcount":20},"deviceType":"desktop","widgetReqParams":"1","widgetReqCategory":""},"geoCountry":"default_value_if_cookie_not_found","__N_SSP":true},"page":"/topic/[[...slug]]","query":{"slug":["microsoft-s-copilot"]},"buildId":"cGRzvVa22wNnyo5npcX21","runtimeConfig":{"modifiedDate":"2024-11-22T10:04:49.753Z"},"isFallback":false,"dynamicIds":[4673,5520,6027,6527,6364,7575,5274,1655,4178,6636,5401,1027,886,114,8549,8333,9545,7949,9228,3289,2164,4247,1341,1425,8481,5747,2214,7605,3254,5866,3193],"gssp":true,"appGip":true,"scriptLoader":[]}</script></body></html>