PAYONE Documentation Platform | PAYONE Commerce Platform

<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no"> <meta name="author" content="PAYONE"> <title>PAYONE Documentation Platform | PAYONE Commerce Platform </title> <meta name="description" content=""> <link rel="icon" href="https://docs.payone.com/bl-themes/payone-docs/img/favicon.ico" type="image/png"> <link rel="stylesheet" type="text/css" href="https://docs.payone.com/bl-themes/payone-docs/css/font-line-aw-1.3.0/css/line-awesome.min.css?version=3.15.0">  <link rel="stylesheet" type="text/css" href="https://docs.payone.com/bl-themes/payone-docs/css/bulma.min.css?version=3.15.0"> <link rel="stylesheet" type="text/css" href="https://docs.payone.com/bl-themes/payone-docs/css/bulma-tooltip.min.css?version=3.15.0"> <link rel="stylesheet" type="text/css" href="https://docs.payone.com/bl-themes/payone-docs/css/bulma.overrides.css?version=3.15.0"> <link rel="stylesheet" type="text/css" 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</a> </div> </div>  </div> </div> </nav> <nav class="navbar payone-hide-navbar-mobile"> <div id="navbarMenuContent" class="navbar-menu box"> <div class="navbar-start"> <a class="navbar-item" href="/pcp/payone-commerce-platform"> PAYONE Commerce Platform </a> <a class="navbar-item" href="/payment-methods/"> Payment Methods </a> <div class="navbar-item has-dropdown is-hoverable"> <a class="navbar-link" href="/integration"> Integration </a> <div class="navbar-dropdown"> <a class="navbar-item" href="/integration/plugins"> Plugins </a> <hr class="navbar-divider"> <a class="navbar-item" href="/integration/channel-server-api"> Server API </a> <hr class="navbar-divider"> <a class="navbar-item" href="/integration/channel-client-api"> Client API </a> <hr class="navbar-divider"> <a class="navbar-item" href="/integration/channel-payone-link"> Channel PAYONE Link </a> <hr class="navbar-divider"> <a class="navbar-item" href="/integration/channel-frontend"> Channel Frontend </a> <hr 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class="navbar-item" href="/information/platform-codes"> Platform codes </a> <hr class="navbar-divider"> <a class="navbar-item" href="/information/payone-merchant-interface"> PAYONE Merchant Interface (PMI) </a> <hr class="navbar-divider"> <a class="navbar-item" href="/information/sequence-diagrams"> Sequence diagrams </a> <hr class="navbar-divider"> <a class="navbar-item" href="/information/privacy-policy"> Privacy Policy </a> <hr class="navbar-divider"> <a class="navbar-item" href="https://www.payone.com/DE-de/service/kontakt" target="_blank"> Contact (DE) </a> <hr class="navbar-divider"> <a class="navbar-item" href="https://www.payone.com/DE-de/service/feedback-beschwerde" target="_blank"> Report an issue (DE) </a> </div> </div> </div> </div> </nav> </div> <div class="payone-breadcrumbs"> <nav class="breadcrumb has-arrow-separator is-small" aria-label="breadcrumbs"> <ul> <li class=""><a href="/pcp">PAYONE Commerce Platform</a></li><li class="is-active"><a href="/pcp/payone-commerce-platform">PAYONE Commerce Platform</a></li> </ul> </nav> </div> <div class="docs-container is-flex"> <aside id="aside" class="column is-2 is-narrow-mobile is-fullheight is-hidden-touch"><ul class="tree"><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-platform">PAYONE Commerce Platform</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-platform">PAYONE Commerce Platform</a></li><li><a target="_self" href="https://docs.payone.com/pcp/domain-model">Domain Model </a></li><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows">Checkout Flows</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows/step-by-step-checkout">Step-by-Step Checkout </a></li><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows/one-step-checkout">One-Stop-Checkout</a></li><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows/conversion-after-abandonment">Checkout Conversion after Customer Abandonment</a></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases">Omnichannel Use Cases</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/click-and-reserve">Click & Reserve</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/click-and-reserve-with-upselling">Click & Reserve with Upselling and Shopping History</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/click-and-collect">Click & Collect</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/buy-online-return-in-store">Buy Online, Return in Store</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/buy-in-store-return-online">Buy in Store, Return Online</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/endless-aisle-staff-order">Endless Aisle / Staff Order</a></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods">Commerce Platform Payment Methods</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/credit-and-debit-card-payments">Credit and Debit Card Payments</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/paypal">PayPal</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/giropay">Giropay</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/sepa-direct-debit">SEPA Direct Debit</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl">PAYONE Buy Now, Pay Later</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl/payone-secured-invoice">PAYONE Secured Invoice</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl/payone-secured-installment">PAYONE Secured Installment</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl/payone-secured-direct-debit">PAYONE Secured Direct Debit</a></li></ul></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide">Integration Guide</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk">Serverside SDK</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/ruby-serverside-sdk">Ruby Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/php-serverside-sdk">PHP Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/node-js-serverside-sdk">nodeJS Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/java-serverside-sdk">Java Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/dotnet-serverside-sdk">DotNet Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/phyton-serverside-sdk">phyton Serverside SDK</a></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk">Clientside SDK</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk/javascript-clientside-skd">javascript clientside SKD</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk/ios-clientside-sdk">iOS clientside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk/android-clientside-sdk">Android clientside SDK</a></li></ul></li></ul></li><li><a target="_blank" href="https://docs.payone.com/pcp/commerce-platform-api?fullwidth=1">Commerce Platform API</a></li><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal">Commerce Portal</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal/dashboard"> Dashboard - Business KPI</a></li><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal/integration-with-commerce-platform">Integration with Commerce Platform</a></li><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal/extended-checkout-status-model">Extended Checkout Status Model</a></li></ul></li></ul></li></ul></aside> <div id="payone-modal-submenu" class="modal"> <div class="modal-background"></div> <div class="modal-card"> <header class="modal-card-head"> <p class="modal-card-title"> PAYONE Commerce Platform </p> <button class="delete payone-primary-background" aria-label="close"></button> </header> <section class="modal-card-body"> <ul class="tree"> <li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-platform">PAYONE Commerce Platform</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-platform">PAYONE Commerce Platform</a></li><li><a target="_self" href="https://docs.payone.com/pcp/domain-model">Domain Model </a></li><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows">Checkout Flows</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows/step-by-step-checkout">Step-by-Step Checkout </a></li><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows/one-step-checkout">One-Stop-Checkout</a></li><li><a target="_self" href="https://docs.payone.com/pcp/checkout-flows/conversion-after-abandonment">Checkout Conversion after Customer Abandonment</a></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases">Omnichannel Use Cases</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/click-and-reserve">Click & Reserve</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/click-and-reserve-with-upselling">Click & Reserve with Upselling and Shopping History</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/click-and-collect">Click & Collect</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/buy-online-return-in-store">Buy Online, Return in Store</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/buy-in-store-return-online">Buy in Store, Return Online</a></li><li><a target="_self" href="https://docs.payone.com/pcp/omnichannel-use-cases/endless-aisle-staff-order">Endless Aisle / Staff Order</a></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods">Commerce Platform Payment Methods</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/credit-and-debit-card-payments">Credit and Debit Card Payments</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/paypal">PayPal</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/giropay">Giropay</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/sepa-direct-debit">SEPA Direct Debit</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl">PAYONE Buy Now, Pay Later</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl/payone-secured-invoice">PAYONE Secured Invoice</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl/payone-secured-installment">PAYONE Secured Installment</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-payment-methods/payone-bnpl/payone-secured-direct-debit">PAYONE Secured Direct Debit</a></li></ul></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide">Integration Guide</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk">Serverside SDK</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/ruby-serverside-sdk">Ruby Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/php-serverside-sdk">PHP Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/node-js-serverside-sdk">nodeJS Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/java-serverside-sdk">Java Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/dotnet-serverside-sdk">DotNet Serverside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/serverside-sdk/phyton-serverside-sdk">phyton Serverside SDK</a></li></ul></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk">Clientside SDK</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk/javascript-clientside-skd">javascript clientside SKD</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk/ios-clientside-sdk">iOS clientside SDK</a></li><li><a target="_self" href="https://docs.payone.com/pcp/commerce-platform-integration-guide/clientside-sdk/android-clientside-sdk">Android clientside SDK</a></li></ul></li></ul></li><li><a target="_blank" href="https://docs.payone.com/pcp/commerce-platform-api?fullwidth=1">Commerce Platform API</a></li><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal">Commerce Portal</a><ul style="display:none"><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal/dashboard"> Dashboard - Business KPI</a></li><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal/integration-with-commerce-platform">Integration with Commerce Platform</a></li><li><a target="_self" href="https://docs.payone.com/pcp/payone-commerce-portal/extended-checkout-status-model">Extended Checkout Status Model</a></li></ul></li></ul></li> </ul> </section> <footer class="modal-card-foot"> <div class="buttons"> <button class="btn btn-outline-primary">Cancel</button> </div> </footer> </div> </div>  <section class="section"> <div class="column is-12 mb-3 payone-sitedivs"> <div class="payone-white-content-section"> <div class=" api-content"> <h2>Commerce platform - seamless commerce</h2> <h6 id="PAYONECommercePlatform-OmnichannelOrderManagement">Omnichannel combined with Order Management for a seamless customer experience</h6> <p>The <strong>PAYONE Commerce Platform</strong> is designed to represent all use-cases of a merchant from all channels within one system. In addition, it supports the <strong>Order Management </strong>by providing a dedicated status for the Checkout as well as for the shopping cart products which are linked to the payment.</p> <ul> <li>For the integration, the PAYONE Commerce Platform offers a <strong>clearly defined business API</strong> for Webshops, Mobile-Apps and the POS.</li> <li>The聽<strong>Order Management capabilities </strong>offer functional defined operations on shopping cart items to reduce the complexity of the payment.聽</li> <li>The design of the PAYONE Commerce Platform <strong>does not interfere</strong> with the existing communication between the terminal and acquiring.</li> <li>The PAYONE Commerce Platform receives the information about terminal transactions <strong>directly from the acquiring</strong>.</li> <li>This means that <strong>no terminal update nor replacement</strong> is required.</li> <li>Therefore, the <strong>stability and availability</strong> of terminal payments at the POS is not affected.</li> </ul> <p class="endOfBlock m-0 p-0"></p> <p></p> <div class="lightboxGallery"><img src="https://docs.payone.com/bl-content/uploads/pages/3634ccead3b7e14bd0e0f8c1165099d4/bild2.png" alt="" style="display: block; margin-left: auto; margin-right: auto;"></div> <h3>PAYONE Seamless Commerce - more than Omnichannel</h3> <p><img src="https://docs.payone.com/bl-content/uploads/pages/3634ccead3b7e14bd0e0f8c1165099d4/bild3.png" alt="" width="923" height="255" style="display: block; margin-left: auto; margin-right: auto;"></p> <h5>One brand</h5> <p>The customer experiences a uniform brand, whether "online" or "offline". In the purchase process the customer can switch from one channel to another at any time without any loss in their shopping experience. This is what we understand as <strong>Seamless Commerce</strong>.</p> <h5>Holistic view</h5> <p>The holistic view provides a <strong>comprehensive overview</strong> of all interactions with a customer. Customers demand the necessary information and services in the same quality on every channel. <br>The PAYONE Commerce Platform supports you reaching that goal and helps to reduce effort and cost.</p> </div> </div> </div> </section>  <script src="https://docs.payone.com/bl-kernel/js/jquery.min.js?version=3.15.0"></script> <script src="https://docs.payone.com/bl-themes/payone-docs/js/highlight.min.js?version=3.15.0"></script> <script src="https://docs.payone.com/bl-themes/payone-docs/js/jquery-resizable.js?version=3.15.0"></script> <script src="https://docs.payone.com/bl-themes/payone-docs/js/payone.misc.js?version=3.15.0"></script> <script src="https://docs.payone.com/bl-themes/payone-docs/php/api/jquery.json-editor.min.js?version=3.15.0"></script> <script src="https://docs.payone.com/bl-themes/payone-docs/php/api/stickyNavigator.js?version=3.15.0"></script> <script src="https://docs.payone.com/bl-themes/payone-docs/php/api/autosize.js?version=3.15.0"></script> <script> hljs.initHighlighting(); 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document.body.appendChild(aux); aux.select(); document.execCommand("copy"); document.body.removeChild(aux); } function copyToClipboardAsFormatted(text) { navigator.clipboard.writeText(text); } function stripHtml(inputHtml) { const brToNewline = inputHtml.replace(/<br\s*[\/]?>/gi, "\n"); const content = brToNewline.replace(/<\/?[^>]+(>|$)/g, ""); return content; } $(function() { $( ".payone-copy-text" ).on( "click", function() { const currentCopyBtn = $(this); let parentNode = currentCopyBtn.closest('div.divcopybtn'); let payloadbox; if (parentNode.length > 0) { payloadbox = parentNode.next('div.payloadbox'); } else { parentNode = currentCopyBtn.closest('div.samplebox'); parentNode = parentNode.children('table'); parentNode = parentNode.children('tbody'); parentNode = parentNode.children('tr'); payloadbox = parentNode.children('td'); } if (payloadbox.length == 0) { return; } const preNode = payloadbox.children('pre'); const htmlContent = preNode.html(); const content = stripHtml(htmlContent); copyToClipboardAsFormatted(content); }); }); $(function() { $("h2").click(function() { var id = $(this).attr("id"); var permalink = "https://docs.payone.com/pcp/payone-commerce-platform"; var link = permalink+"#"+id; copyToClipboard(link); }); }); // doc ready </script> <script> /************************ Sticky navbar ************************/ // Declare the function first var myFunction; // When the user scrolls the page, assign myFunction window.onscroll = function() { if (typeof myFunction === "function") { myFunction(); } }; // Get the navbar var navbar = document.getElementById("subnavbar"); // Check if the navbar exists if (navbar) { // Get the offset position of the navbar var sticky = navbar.offsetTop; // Define the function myFunction = function() { if (window.scrollY >= sticky) { navbar.classList.add("sticky"); } else { navbar.classList.remove("sticky"); } }; } </script> <script src="https://docs.payone.com/bl-themes/payone-docs/php/api/api-template.js?version=3.15.0"></script>  </div> </div> <div class="site_footer" id="footcontainer"> <footer class="footer site-footer">  <div class="container">  <div class="footer-column"> <h3 class="h3Footer">PAYONE</h3> <ul> <li><a href="https://www.payone.com/DE-de/agb">Terms and Conditions</a></li> <li><a href="https://www.payone.com/DE-de/impressum">Legal Notice</a></li> <li><a href="/information/privacy-policy">Privacy Policy</a></li> <li><a href="https://www.payone.com/DE-de/ueber-uns/presse">Press</a></li> </ul> </div>  <div class="footer-column"> <h3 class="h3Footer">Service</h3> <ul> <li><a href="https://www.payone.com/DE-de/service/kundenportale">Customer Portals</a></li> <li><a href="https://www.payone.com/DE-de/ueber-uns/partner">Partner</a></li> <li><a href="https://github.com/PAYONE-GmbH">Github</a></li> <li><a href="https://www.payone.com/DE-de/service/downloads">Downloads</a></li> <li><a href="https://www.payone.com/DE-de/service/kontakt">Contact</a></li> <li><a href="https://www.payone.com/DE-de/service/feedback-beschwerde">Feedback</a></li> </ul> </div>  <div class="footer-column"> </div>  <div class="footer-column-social">  <div class="social-links" style="width: 100%;justify-content: space-evenly;"> <p> <a href="https://www.instagram.com/payone_gmbh/" style="padding: 5px;"> <i class="payone-icon-medium payone-black-instagram"></i></a> <a href="https://www.linkedin.com/company/payone_gmbh" style="padding: 5px;"> <i class="payone-icon-medium payone-black-linkedin"></i></a> <a href="https://www.facebook.com/PAYONEGmbH/"><i class="payone-icon-medium payone-black-facebook"></i></a> <a href="https://github.com/PAYONE-GmbH/" style="padding: 5px;"> <i class="payone-icon-medium payone-black-github"></i></a> <a href="https://www.youtube.com/channel/UCM7Eky84PKzkyTILI6xga-Q" style="padding: 5px;"> <i class="payone-icon-medium payone-black-youtube"></i></a> </p> </div> </div> <div class="footer-column-copyright">  <div class="footer-powered-copyright"> <p ><span style="font-size:13px;">© PAYONE GmbH, Powered by <a target="_blank" class="text-white" href="https://www.bludit.com">Bludit</a></span></p> </div> </div> <div class="footer-column-worldline">  <div class="logo-text"> <img src="//media3.payone.com/f/64176/4200x387/933f1413c4/payone_worldline_endorsement_dunkelgrau.png" alt="" style="max-width:200px;"> </div> </div> </div> </footer> </div> <button id="backToTopBtn" title="Go to page start"></button> </body> </html>

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