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Product Support Essentials</a></li> </ul> </div> <div class="page-sidepanel sidepanel-on-this-page"> <h4>On this page</h4> <ul> </ul> </div> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="ask-a-question-panel"> <h4>Still need help?</h4> <p>The Atlassian Community is here for you.</p> <p><a href="https://community.atlassian.com/t5/custom/page/page-id/create-post-step-1?add-tags=Atlassian+Support">Ask the community</a></p> </div> </div> <div class="wiki-content"> <div class="conf-macro output-block" data-hasbody="true" data-macro-name="sp-pagelayout"> <p> </p><div class="admonition-block info-block conf-macro output-block conf-macro output-block" data-hasbody="false" data-macro-name="include"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p><strong>Platform Notice: Data Center</strong> - <span>This article applies to Atlassian products on the </span><a data-macro-name="sp-plaintextbody-link" href="/cloud/compare-atlassian-cloud-vs-server-744721664.html" class="conf-macro output-inline" data-hasbody="true">Data Center platform</a><span>.</span></p><p>Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on <strong>February 15th 2024</strong>. If you are running a Server product, you can visit the <a rel="nofollow" class="external-link" href="https://www.atlassian.com/migration/assess/journey-to-cloud">Atlassian Server end of support</a> announcement to review your migration options.</p><p><em>*Except Fisheye and Crucible</em></p> </div><p></p> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p><span style="color: rgb(23,43,77);">Atlassian products interface with a variety of technologies. Front-end solutions like Web Servers (eg Apache HTTP Server), load balancers, single sign-on solutions (SSO), SSL certificates, and LDAP repositories add functionality that is often critical to functioning of our products. </span>Atlassian will endeavor to provide documentation for integration with these 3rd party applications (such as this) but <strong>does not provide support for 3rd party applications</strong>. We are unable to provide support when a failure in a 3rd party application occurs. From: <a rel="nofollow" style="letter-spacing: 0.0px;" href="https://confluence.atlassian.com/support/atlassian-support-offerings-193299636.html">Atlassian Support Offering</a>.</p> </div> <h2 id="HowtoconfigureApacheforcachingandHTTP/2-Purpose">Purpose</h2><p>This knowledge base article describes a workaround for Data Center customers who want to use the CDN feature, but can't use a third-party CDN vendor, such as CloudFront, CloudFlare, Akamai, etc.</p><p>Note that for most installations the standard CDN feature is the most suitable option instead. You can learn about this feature on the pages <a rel="nofollow" href="https://confluence.atlassian.com/adminjiraserver/use-a-cdn-with-atlassian-data-center-applications-974378840.html">Use a CDN with Atlassian Jira Data Center applications</a> and <a href="/doc/configure-your-cdn-for-confluence-data-center-976771362.html">Configure your CDN for Confluence Data Center</a>. </p><h2 id="HowtoconfigureApacheforcachingandHTTP/2-Solution">Solution</h2><p>If using a third-party CDN is not an option for your organisation, you can deploy your own caching proxies close to where your teams are located, for example in each of your satellite offices. Your proxies should all share the same DNS address. This is the URL you'll provide in the CDN setup screen in your Data Center application. </p><p>Here are the basic requirements:</p><p>You will need to enable HTTP/1.1 on backend, and disable the experimental HTTP/2 client component as follows:</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none">a2enmod proxy_http headers; a2dismod proxy_http2</code></pre> </div> <p>Enable SSL, disk cache, and HTTP/2 protocol on the user-facing side as follows:</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none">a2enmod ssl cache_disk http2</code></pre> </div> <p>Ensure that Prefork mpm is disabled, and either Event mpm or Worker mpm is enabled (Event mpm is recommended by Apache: See <a rel="nofollow" class="external-link" href="https://httpd.apache.org/docs/trunk/howto/http2.html#mpm-config">https://httpd.apache.org/docs/trunk/howto/http2.html#mpm-config</a>)</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none">a2dismod mpm_prefork; a2enmod mpm_event</code></pre> </div> <p><br></p><p>Create the disk location for your cache:</p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <pre><code class="language-none">mkdir /var/cache/apache-web-cache chown www-data.www-data /var/cache/apache-web-cache chmod 755 /var/cache/apache-web-cache</code></pre> </div> <p><br></p><p>Configure your Apache site. Here's an example configuration. The important points are HTTP/2 protocol, SSL, and cache. </p> <div class="code-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-plaintextbody-block"> <div class="code-block-title"> /etc/apache2/sites-available/webcache.conf </div> <pre><code class="language-none">Protocols h2 <VirtualHost webcache:443> ServerAdmin admin@localhost LogLevel info ServerName cdn SSLEngine On SSLProxyEngine On SSLCertificateFile "/etc/ssl/webcache.crt" SSLCertificateKeyFile "/etc/ssl/webcache.key" SSLProxyCACertificateFile "/etc/ssl/myrootCA.pem" RequestHeader unset Cookie Header unset Set-Cookie ProxyPass / https://172.19.0.20/ ProxyPassReverse / https://172.19.0.20/ CacheRoot "/var/cache/apache-web-cache/" CacheEnable disk / CacheDirLevels 2 CacheDirLength 1 </VirtualHost></code></pre> </div> <p><br></p><p>If you need more assistance, consult the Apache documentation about caching: <a rel="nofollow" class="external-link" href="https://httpd.apache.org/docs/2.4/caching.html">https://httpd.apache.org/docs/2.4/caching.html</a> and about setting up high availability configurations for reverse proxies: <a rel="nofollow" class="external-link" href="https://httpd.apache.org/docs/2.4/howto/reverse_proxy.html#failover">https://httpd.apache.org/docs/2.4/howto/reverse_proxy.html</a></p><p><br></p><div class="plugin-tabmeta-details conf-macro output-block" data-hasbody="true" data-macro-name="details"><div class="table-wrap"><table class="wrapped relative-table confluenceTable" style="width: 49.1922%;"><colgroup> <col style="width: 16.2829%;"> <col style="width: 83.7171%;"> </colgroup><tbody><tr><th class="confluenceTh">Description</th><td class="confluenceTd">Describes how to configure Apache for caching. This is a workaround for customers who want to use the Data Center CDN feature with <span style="color: rgb(23,43,77);">locally deployed caching proxies.</span></td></tr><tr><th class="confluenceTh">Product</th><td class="confluenceTd">Jira, JIRA Service Desk, Confluence, Bitbucket</td></tr></tbody></table></div></div><p> </p> </div> </div> <div class="content-page-last-modified-date"> Last modified on Nov 20, 2024 </div> <div class="content-page-cache-information">  </div> <div class="content-page-was-this-helpful"> <div class="was-this-helpful"> <p class="was-this-helpful-question-text">Was this helpful?</p> <a class="was-this-helpful-yes">Yes</a> <div class="was-this-helpful-no-reason-menu"> <a class="was-this-helpful-no">No</a> <div class="was-this-helpful-no-reason-dropdown"> <form> <radiogroup> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't accurate"> It wasn't accurate</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't clear"> It wasn't clear</label> </div> <div class="reason-radio-box"> <label><input type="radio" name="was-this-helpful-no-reason" value="It wasn't relevant"> It wasn't relevant</label> </div> </radiogroup> </form> </div> </div> <a class="report-a-problem">Provide feedback about this article</a> </div> </div> <div class="page-sidebars-embedded-content"> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="k15t-plugin-attribution"> Powered by <a href="http://www.atlassian.com/" target="_blank">Confluence</a> and <a href="https://www.k15t.com/go/scroll-viewport" target="_blank" rel="nofollow">Scroll Viewport</a>. </div> </article> </div> </div> </div> </main> <footer class="cac-footer" > <div class="footer-internals"> <div class="footer-sidebar-padder"></div> <div class="footer-content"> <div class="footer-logo-wrapper"> <a class="footer-logo" href="https://www.atlassian.com/">Atlassian</a> </div> <ul> <li class="footer-notice-at-collection atl-policy-link-container"> <a class="atl-policy-link atl-policy-link-text" href="https://www.atlassian.com/legal/privacy-policy#additional-disclosures-for-ca-residents" > Notice at Collection </a> </li> <li class="footer-privacy-policy"><a href="https://www.atlassian.com/legal/privacy-policy">Privacy Policy</a></li> <li class="footer-terms-of-use"><a href="https://www.atlassian.com/legal/customer-agreement">Terms of Use</a></li> <li class="footer-security"><a href="https://www.atlassian.com/trust/security">Security</a></li> <li class="footer-copyright">漏 <span class="copyright-year"><script type="text/javascript">document.write(new Date().getFullYear());</script></span> Atlassian</li> </ul> </div> </div> </footer> </div> <script type="text/javascript" src="/staticassets/4.6.33/dist/main/js/main.js"></script>  <script src="//confluence.atlassian.com/plugins/servlet/scroll-viewport/bootstrap.js?viewportId=7F0001010152C1E5DC2BC85140C098A2&pageId=972332210&spaceKey=KB&isDraftViewport=false&isViewportControlEnabled=true" async></script> </body> </html>