Enterprise AI Advisory | ISG AI Advisory

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intro"> <div > <span class="d-block font-weight-bold text-cap mb-2 text-lt-blue">ADVISORY</span> <h1 class="mb-4">Enterprise AI Advisory</h1><h2 class="h5">Navigating the ecosystem to scale and govern enterprise-class AI solutions.</h2> </div> </div> </div> </div> <div id="BodyPlaceholder_TE527F9F2068_Col00" class="sf_colsIn side-violator z-index-1" data-sf-element="Container" data-placeholder-label="Container"> <img class="topbar" src="/images/default-source/resourcepackages/isg2021/svg/components/topbar.svg?sfvrsn=7e14dc31_2" title="TopBar" alt="TopBar" /> <img class="violator-img" src="/images/default-source/default-album/artificial-intelligence8019bf95f6446a14bdc7ff0100f6f5b0.png?sfvrsn=895dd531_3" title="Artificial Intelligence Advisory" alt="Artificial Intelligence Advisory" /> <img class="bottombar" src="/images/default-source/resourcepackages/isg2021/svg/components/bottombar.svg?sfvrsn=7f14dc31_2" title="BottomBar" alt="BottomBar" /> </div> </div> <div id="MainPlaceholder_TE527F9F2072_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2022_Col00" class="sf_colsIn col-12 mb-3 mb-md-0 top-story-slider z-index-4" data-sf-element="Column 1" data-placeholder-label="Top Story"> <div class="top-story mt-n11"> <div class="row"> <div class="col-lg-10 mb-3 mb-md-0">  <article class="pt-2">  <div class="card h-100 bg-lightblue p-md-6"> <div class="card-body"> <span class="d-block font-weight-black text-cap mb-2 text-darkblue">Top Story</span> <h2 class="h3 mb-4"> State of the Generative AI Market Report 2024</h2> <div> <p>It has been almost two years since generative AI (GenAI) emerged with force onto the technology landscape, and two things are now clear. </div> <a class="btn btn-primary" href="/advisory/ai-advisory/state-of-the-generative-ai-market-report-2024" target='_blank'>Read more <i class="fas fa-angle-right align-middle ml-1"></i></a> </div> </div>  </article>  </div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2026_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Main content"> </div> <div id="MainPlaceholder_C001_Col00" class="sf_colsIn container space-top-2" data-sf-element="Container" data-placeholder-label="Container"> <div > <h3>When it comes to scaling AI, no one is doing it alone.<br /><strong>We help you navigate the AI partner ecosystem.</strong></h3><p>From selecting the right use cases through introducing robust orchestration to reduce risks, AI adoption at an enterprise scale can't be done in a silo. To get the leapfrog benefits of AI, you need the talent, tools and expertise of services and software providers. But knowing which provider(s) to rely on, how to build the contract and what's needed to ensure the results meet your expectations takes something extra. </p><p>That's where ISG comes in. We're independent sourcing experts who know the intricacies of AI adoption and the software and IT services market.</p> </div><div class="row align-items-center space-1" data-sf-element="Row"> <div id="MainPlaceholder_C100_Col00" class="sf_colsIn col-lg-4" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h5 class="h3">Click to learn about our AI capabilities:</h5> </div> </div> <div id="MainPlaceholder_C100_Col01" class="sf_colsIn col-lg-8" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <div id="accordionExample" class="accordion"><div class="card"><div id="heading1" class="card-header"><h4 class="mb-0"><img src="/images/default-source/default-album/untitled-design-(19).png?sfvrsn=a4bed531_0" height="60" width="60" /> <button aria-controls="collapse1" aria-expanded="false" data-target="#collapse1" data-toggle="collapse" type="button" class="btn btn-link valid collapsed" aria-invalid="false" style="font-size:1.1rem;"><strong>Building a New Operating Model Aligned with AI Capabilities</strong></button></h4></div><div data-parent="#accordionExample" aria-labelledby="heading1" class="collapse" id="collapse1" style=""><div class="card-body"><p>The success of AI adoption relies on creating robust organizational and governance structures that accelerate AI adoption while managing risks. Cognitive infrastructures incorporating hybrid cloud, security, privacy, intelligent edge, and purpose-built AI solutions are changing the IT landscape, making technology adoption more difficult. Integrating model-aware computing is crucial for optimized AI performance and responsiveness. We help you select the right use cases and build the business case to accelerate adoption.</p></div></div></div><div class="card"><div id="heading2" class="card-header"><h4 class="mb-0"><img src="/images/default-source/default-album/untitled-design-(16).png?sfvrsn=2fbed531_0" height="60" width="60" alt="blue handshake icon" /> <button aria-controls="collapse2" aria-expanded="false" data-target="#collapse2" data-toggle="collapse" type="button" class="btn btn-link valid collapsed" aria-invalid="false" style="font-size:1.1rem;"><strong>Strategic Partner Selection for AI Initiatives</strong> </button></h4></div><div data-parent="#accordionExample" aria-labelledby="heading2" class="collapse" id="collapse2" style=""><div class="card-body"><p>GenAI has dramatically changed the delivery of core services. Your current partners may excel in various areas, but they might not be invested in AI or passing those savings to you. Our specialized research and proven methodology identify the true savings potential and partners that align with your AI needs. This strategic approach ensures you collaborate with the right experts who can drive your AI initiatives to success.</p></div></div></div><div class="card"><div id="heading3" class="card-header"><h4 class="mb-0"><img src="/images/default-source/default-album/untitled-design-(17).png?sfvrsn=66bed531_1" height="60" width="60" alt="blue icon with two hands and sparkles in between, symbolizing realizing value" /> <button aria-controls="collapse3" aria-expanded="false" data-target="#collapse3" data-toggle="collapse" type="button" class="btn btn-link valid collapsed" aria-invalid="false" style="font-size:1.1rem;"><strong>From Proof-of-Concept to Production: Scaling and Governing AI</strong> </button></h4></div><div data-parent="#accordionExample" aria-labelledby="heading3" class="collapse" id="collapse3" style=""><div class="card-body"><p>To fully realize the potential of your AI investment, ISG offers a comprehensive suite of services, including <a href="/advisory/organizational-change-management">organizational change management</a>, a <a data-sf-ec-immutable="" href="https://isg-one.com/articles/realizing-value-through-the-strategy-realization-office-5-signs-it-s-right-for-you?searchTerms=sro">strategy realization office</a>, and robust orchestration across your AI environment. These elements ensure effective risk mitigation and governance, guiding your journey from initial implementation to sustainable, large-scale AI integration. Our approach ensures that AI becomes a mainstream component of your operations, delivering continuous value and innovation.</p></div></div></div></div> </div> </div> </div> <div class="row space-bottom-1" data-sf-element="Row"> <div id="MainPlaceholder_C065_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <p style="text-align:right;"><a class="btn btn-dark" href="/contact-us">Talk to an ISG Advisor</a></p> </div> </div> </div> </div> <div id="MainPlaceholder_C022_Col00" class="sf_colsIn bg-dark text-white" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_C080_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"><div class="row space-2 align-items-center" data-sf-element="Row"> <div id="MainPlaceholder_C005_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"> <img src="/images/default-source/default-album/genai-report-page-spread_v1.png?sfvrsn=1a8faa31_1" title="GenAI report page spread" alt="GenAI report page spread" /> </div> <div id="MainPlaceholder_C005_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"> <div > <h2 class="h4">Navigating the GenAI Market</h2><p>The market is rapidly evolving, with some use cases beginning to provide ROI in 2024 and 2025. But <span style="background-color:initial;font-family:inherit;font-size:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">enterprises also face big challenges in </span><span style="background-color:initial;font-family:inherit;font-size:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">integrating GenAI solutions into their existing workflows, </span><span style="background-color:initial;font-family:inherit;font-size:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">ensuring data quality and managing costs</span><span style="background-color:initial;font-family:inherit;font-size:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">. </span><span style="background-color:transparent;color:inherit;font-family:inherit;font-size:inherit;text-align:inherit;text-transform:inherit;word-spacing:normal;caret-color:auto;white-space:inherit;">ISG is providing a full, complimentary report on the AI market current state and trends to help you make your GenAI moves count.</span></p><a class="btn btn-light" href="/advisory/ai-advisory/state-of-the-generative-ai-market-report-2024#DownloadReport">Download our AI Market Report</a>      </div> </div> </div> </div> </div> <div id="MainPlaceholder_C047_Col00" class="sf_colsIn container space-2" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C051_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h3>But don't just take it from us.</h3><h4>Hear from clients we're working with today:</h4> </div> </div> </div> <div class="row space-1" data-sf-element="Row"> <div id="MainPlaceholder_C049_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"><div id="MainPlaceholder_C078_Col00" class="sf_colsIn bg-light space-1 mr-1 ml-1" data-sf-element="Container" data-placeholder-label="Container"> <div > <div style="padding:20px;min-height:210px;"><h5><em>“I want to bring in ISG early to structure the sourcing guardrails, categories and pricing for AI.” <br /></em>- a large North American Bank<br /></h5><p> </p></div> </div> </div> </div> <div id="MainPlaceholder_C049_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"><div id="MainPlaceholder_C077_Col00" class="sf_colsIn bg-light space-1 mr-1 ml-1" data-sf-element="Container" data-placeholder-label="Container"> <div > <div style="padding:20px;min-height:210px;"><h5><em>“ISG is akin to a fiduciary for us as a client – a trusted, independent third-party with expertise on how to build our GenAI approach.” </em>- one of the top US financial institutions<br /></h5></div> </div> </div> </div> </div> <div class="row" data-sf-element="Row"> <div id="MainPlaceholder_C050_Col00" class="sf_colsIn col-lg-6" data-sf-element="Column 1" data-placeholder-label="Column 1"><div id="MainPlaceholder_C075_Col00" class="sf_colsIn mr-1 ml-1 bg-light space-1" data-sf-element="Container" data-placeholder-label="Container"> <div > <div style="padding:20px;min-height:330px;"><h5><em>“[ISG] not only highlighted issues we hadn’t considered but also provided practical strategies for addressing them. Their insights were instrumental in refining our operational framework." </em>- large global travel & entertainment co.</h5></div> </div> </div> </div> <div id="MainPlaceholder_C050_Col01" class="sf_colsIn col-lg-6" data-sf-element="Column 2" data-placeholder-label="Column 2"><div id="MainPlaceholder_C076_Col00" class="sf_colsIn bg-light space-1 mr-1 ml-1" data-sf-element="Container" data-placeholder-label="Container"> <div > <div style="padding:20px;height:330px;"><h5><em>“We wanted ISG in right at the start of our journey so we can cut through the hype and do this right the first time. This is moving so fast we need to avoid any missteps." <br /></em>- one of the top 15 US banks.<br /></h5></div> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2002_Col00" class="sf_colsIn gradient-x-three-sm-primary" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2050_Col00" class="sf_colsIn container space-top-md-2 space-bottom-2 space-bottom-lg-3" data-sf-element="Container" data-placeholder-label="Container"><div class="row mb-5" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2051_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2 class="mb-0">Featured Insights</h2> </div> </div> </div> <div class="row mb-5"> <div class="col-12 "> <article class="featured-insight"> <a class="featured-insight-container row" href="https://isg-one.com/advisory/ai-advisory/articles/the-big-benefits-of-small-language-models"> <div class="col-lg-6 col-md-4 pr-md-0 overflow-hidden"> <figure class="position-absolute right-0 z-index-4 h-100 dk" style="top:calc(50% - 200px);"> <svg xmlns="http://www.w3.org/2000/svg" width="180" height="400" viewBox="0 0 90 400" fill="none"> <path d="M132 0H0L120.5 200L0 400H132V0Z" fill="#001638"></path> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="card-img-top featured-insight-img background-img-grayscale" style="background-image: url(/images/default-source/default-album/the-big-benefits-of-small-language-models.tmb-th892-450.jpg?Culture=en&sfvrsn=814ab31_1);"> </div> </div> </div> <div class="col-lg-6 col-md-8 pl-md-0"> <div class="card-body bg-darkblue h-100"> <h3 class="h5"> The Big Benefits of Small Language Models </h3> <div> <p>While large language models (LLMs) like GPT-4 excel in versatility and power, small language models (SLMs) are in some cases more efficient, cost-effective and better suited for specific tasks. </div> <span class="font-size-1 link font-weight-bold text-lightblue"><u>Learn More</u></span> </div> </div> </a> </article> </div> </div> <div class="row mb-3">  <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/ai-advisory/articles/transforming-it-operations---software-development-with-aiops" > <div class="card-body"> <h3 class="h6"> Transforming IT Operations & Software Development with AIOps </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/ai-advisory/articles/integrating-genai-for-security-compliance-and-common-weakness-enumeration-validation" > <div class="card-body"> <h3 class="h6"> Integrating GenAI for Security Compliance and Common Weakness Enumeration Validation </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/ai-advisory/articles/what-will-ai-do-to-software-development-and-aiops-outsourcing" > <div class="card-body"> <h3 class="h6"> What Will AI Do to Software Development and AIOps Outsourcing? </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>   <div class="col-lg-3 col-md-6 mb-8 mb-lg-2"> <article class="card h-100 insight-card transition-3d-hover"> <a href="/advisory/ai-advisory/articles/will-generative-ai-transform-cloud-investment-and-innovation" > <div class="card-body"> <h3 class="h6"> Will Generative AI Transform Cloud Investment and Innovation? </h3> <span class="font-size-1 link">Learn More <i class="fas fa-angle-right fa-sm ml-1"></i></span> </div> </a> </article> </div>  </div> <div > <p style="text-align:right;"><a class="btn btn-primary" href="/advisory/ai-advisory/articles">View All Artificial Intelligence Insights <em class="fas fa-angle-right fa-sm ml-1"></em></a></p> </div> <div > </div> </div> </div> <div id="MainPlaceholder_TE527F9F2076_Col00" class="sf_colsIn position-relative bg-lightgray pt-10 mt-n10 space-bottom-4 client-stories-container" data-sf-element="Container" data-placeholder-label="Client stories"><div id="MainPlaceholder_TE527F9F2037_Col00" class="sf_colsIn container position-relative z-index-2" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2038_Col00" class="sf_colsIn ext-white rounded-lg overflow-hidden space-top-2 space-top-lg-1 pl-5 pl-md-0" data-sf-element="Container" data-placeholder-label="Container"><div class="row justify-content-lg-between align-items-lg-center no-gutters" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2040_Col00" class="sf_colsIn col-lg-12" data-sf-element="Column 1" data-placeholder-label="Client stories"> <div class="mb-5" > <h2>Client Stories</h2> </div> <div class="d-flex client-story-cards"> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/improving-vendor-management-operations-in-the-public-sector"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/improving-vendor-management-operations-in-the-public-sector.tmb-th283-283.jpg?Culture=en&sfvrsn=dfddaa31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Improving Vendor Management Operations in the Public Sector</h3> <p>ISG helped its federal client assess and improve its vendor management operations.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/transforming-service-provider-relationships-to-strategic-partnerships"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/transforming-service-provider-relationships-to-strategic-partnerships.tmb-th283-283.jpg?Culture=en&sfvrsn=7fddaa31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Transforming Service Provider Relationships to Strategic Partnerships</h3> <p>ISG assists a federal agency in transforming its relationships with three key suppliers into more strategic partnerships to maximize value.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> <article class="card client-story-card transition-3d-hover"> <a href="https://isg-one.com/client-stories/detail/modernizing-core-infrastructure-in-the-public-sector"> <div class="card-img-top research-card-img"> <figure class="position-absolute right-0 bottom-0 left-0 mb-n1 z-index-4"> <svg xmlns="http://www.w3.org/2000/svg" width="100%" viewBox="0 0 429 137" fill="none"> <path d="M429 137L429 0L214.5 125.064L0 -1.87522e-05L-5.98846e-06 137L429 137Z" /> </svg> </figure> <div class="img-blue-light"> <div class="blue-overlay"></div> <div class="background-img-grayscale" style="background-image: url('/images/default-source/default-album/modernizing-core-infrastructure-in-the-public-sector.tmb-th283-283.jpg?Culture=en&sfvrsn=1cddaa31_1')"></div> </div> </div> <div class="card-body"> <h3 class="h6">Modernizing Core Infrastructure in the Public Sector</h3> <p>ISG helped its federal client stand-up a critical program of work and engage appropriate partners to deliver required outcomes.</p> <span class="link font-size-1 ">Learn more</span> </div> </a> </article> </div> </div> </div> </div> </div> </div> <div class="container space-bottom-2"> <div class="card d-block bg-lightblue p-9 bg-star-right mt-n9"> <div class="position-relative z-index-2"> <span class="d-block font-weight-black text-cap mb-2 text-darkblue">Featured Event</span> <h4 class="h4">SourceIT (Paris)</h4> <h3>Reimagine Sourcing. Stay ahead of the next renewal, sourcing trend and business need.</h3> <p class="date"><time></time></p> <a class="btn btn-primary btn-lg" href="https://sourceit.isg-one.com/paris24" target='_blank'> Register now </a> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2007_Col00" class="sf_colsIn space-bottom-2 position-relative research-container" data-sf-element="Container" data-placeholder-label="Container"><div id="MainPlaceholder_TE527F9F2008_Col00" class="sf_colsIn container space-2 featured-research" data-sf-element="Container" data-placeholder-label="Container"><div class="row" data-sf-element="Row"> <div id="MainPlaceholder_TE527F9F2011_Col00" class="sf_colsIn col-lg-4 col-md-5" data-sf-element="Column 1" data-placeholder-label="Column 1"> <div > <h2>ISG Research</h2><p>ISG is a leader in proprietary research, advisory consulting and executive event services focused on market trends and disruptive technologies.</p><p>Get the insight and guidance you need to accelerate growth and create more value.</p><a class="btn btn-primary mb-5" href="/research/provider-research">Learn More</a> </div> </div> <div id="MainPlaceholder_TE527F9F2011_Col01" class="sf_colsIn col-lg-8 col-md-7" data-sf-element="Column 2" data-placeholder-label="Carousel"> <div class="js-slick-carousel slick slick-equal-height slick-gutters-3 slick-center-mode-right slick-center-mode-right-offset" data-hs-slick-carousel-options='{"prevArrow" : "<span class=\" fa fa-arrow-left slick-arrow slick-arrow-primary-white slick-arrow-left rounded-circle ml-sm-n2\"></span>","nextArrow": "<span class=\"fa fa-arrow-right slick-arrow slick-arrow-primary-white slick-arrow-right rounded-circle mr-sm-2 mr-xl-4\"></span>","slidesToShow": 2.5,"infinite": false,"responsive": [{"breakpoint": 1400,"settings": {"slidesToShow": 2}},{"breakpoint": 1080,"settings": {"slidesToShow": 1.5}},{"breakpoint": 992,"settings": {"slidesToShow": 1}}]}'> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://jefforr.ventanaresearch.com/unlocking-success-with-enterprise-genai-tools" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Unlocking Success with Enterprise GenAI Tools</h3> <div class="research-description"> <p>Generative AI (GenAI) software can transform various aspects of enterprise operations, which makes it a critical component of modern business strategies. GenAI tools can automate repetitive tasks such as data entry, report generation and customer interactions. GenAI can improve overall operational efficiency, resulting in time and cost savings for the organization. Another benefit from GenAI software is the ability to analyze vast amounts of data and extract actionable insights, enhancing decision-making processes. This empowers the workforce to make informed decisions quicker. Utilizing GenAI in customer service and support can lead to more personalized and responsive interactions. By analyzing customer behavior and preferences, companies can tailor offerings and communications, resulting in enhanced customer satisfaction and loyalty.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://robertkugel.ventanaresearch.com/should-i-stay-or-go-migrating-to-ai-enabled-applications" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Should I Stay or Go? Migrating to AI-Enabled Applications</h3> <div class="research-description"> <p>Artificial intelligence-enabled business applications have advanced considerably over the past year as software providers have added a steady stream of capabilities. This includes customer facing, financial, supply chain and workforce software. ISG Research asserts that by 2027, almost all providers of business applications will use some form of generative AI to enhance capabilities and functionality to remain competitive.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://davidmenninger.ventanaresearch.com/avoiding-toxicity-in-generative-ai" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Avoiding Toxicity in Generative AI</h3> <div class="research-description"> <p>Artificial intelligence governance is a concern for many enterprises. In our recent ISG Market Lens study on generative AI, 39% of participants cited data privacy and security among the biggest inhibitors to adopting AI. Nearly a third (32%) identified performance and quality (e.g., erroneous results), and an equal amount (32%) mentioned legal risk.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://mattaslett.ventanaresearch.com/the-evolving-strategic-needs-for-successful-ai-and-ml" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">The Evolving Strategic Needs for Successful AI and ML</h3> <div class="research-description"> <p>The artificial intelligence and machine learning landscape was profoundly altered by the emergence of generative AI into the mainstream consciousness during 2023. The widespread availability of GenAI models and cloud services has lowered the barriers to individuals and enterprises engaging with AI for various use cases, including generating content, querying data, writing code, preparing data for analysis, documenting data pipelines and using software products more effectively.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> <article class="js-slide pt-2"> <a class="card bg-lightgray w-100 min-h-270rem transition-3d-hover" href="https://jefforr.ventanaresearch.com/who-poisoned-the-ai-watering-hole-adversarial-threats-in-ai" target="_blank"> <div class="card-body"> <span class="d-block small text-blue font-weight-bold text-cap mb-2">Research</span> <h3 class="h6">Who Poisoned the AI Watering Hole: Adversarial Threats in AI</h3> <div class="research-description"> <p>Embracing artificial intelligence technologies opens doors for innovation and efficiency. Alongside these opportunities, however, come risks. Threat actors are keenly aware of the potential impact of AI systems and are actively exploring ways to manipulate them. In this Analyst Perspective, I explore the world of adversarial machine-learning threats and provide practical guidance for securing AI systems.</p> </div> <div class="card-footer bg-transparent"> <span class="link font-size-1">Read more</span> </div> </div> </a> </article> </div> </div> </div> </div> </div> <div id="MainPlaceholder_TE527F9F2009_Col00" class="sf_colsIn container" data-sf-element="Container" data-placeholder-label="Container"> <div class="container team-cards space-2"> <div class="row d-flex mx-n2 mb-5 pl-lg-10 pr-lg-10"> <div class="col-md-6 col-xl-4"> <h2>Meet our team</h2> </div>  <div class="col-md-6 col-xl-4 mb-3 h-100 transition-3d-hover"> <a href="javascript:;" data-toggle="modal" data-target="#TeamLead"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/steve-hall-sq4.jpg?sfvrsn=5f94f931_2);"></div> <h4 class="mt-2 mb-0 text-black"> Steve Hall</h4> <p class="text-black"> President, ISG EMEA, and Chief AI Officer</p> </a> </div>  <div class="modal fade" id="TeamLead" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/steve-hall-sq4.jpg?sfvrsn=5f94f931_2);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Steve Hall</h2> </div> <p class="mb-0"><strong>What he does at ISG</strong><br /><br />As the leader of ISG’s business in EMEA and an Executive Board Member, Steve provides strategic insight and advice to help ISG’s clients solve their most critical business challenges, helping them adopt and optimize the technology and operating models they need to compete successfully. In particular, he uses his long experience and broad expertise to challenge and inspire them to think about their risks and opportunities in new and unexpected ways.<br /><br /><strong>Past achievements for clients</strong><br /><br />Steve leads his team’s engagement with clients with an industry-recognized and highly valued perspective on the most important trends in business and technology. He asks and answers the big questions: Why do you need to transform? What’s your best way forward? What do you need to accelerate? And where should you invest your technology dollars to make it all happen?<br /><br />Among his many client success stories, his ability to take in the big picture, define the problem and connect the dots to the right solutions helped one legacy postal and shipping giant transform itself into a modern logistics powerhouse. He also guided a global energy industry leader through a complex operating model and IT provider transition, helping them see past the obvious cost cutting measures to identify the root causes of their challenges—and delivering savings far beyond what they had imagined.<br /><br /></p> <a class="btn btn-primary" href="/who-we-are/people/steven-e-hall">View articles by Steve Hall</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-0"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/absher-loren-pic-sq.jpg?sfvrsn=94bcd931_0);"></div> <h4 class="mt-2 mb-0 text-black"> Loren Absher</h4> <p class="text-black"> Director, Americas Lead – AI Advisory</p> </a> </div>  <div class="modal fade" id="modal-0" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/absher-loren-pic-sq.jpg?sfvrsn=94bcd931_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Loren Absher</h2> </div> <p class="mb-0">Loren Absher leads the ISG AI Advisory practice in the Americas, focusing on guiding enterprises through the rapidly evolving AI landscape. He excels in translating complex AI concepts into strategic, actionable plans, ensuring that artificial intelligence is not only understood but also effectively implemented to drive tangible business outcomes. His extensive experience across various sectors enhances his capability to address novel challenges, making him a pivotal figure in empowering businesses towards an AI-integrated future. </p> <a class="btn btn-primary" href="/who-we-are/people/loren-absher">View articles by Loren Absher</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-1"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/azim-shafqat-informal-sq.jpg?sfvrsn=da90cc31_0);"></div> <h4 class="mt-2 mb-0 text-black"> Shafqat Azim</h4> <p class="text-black"> Partner</p> </a> </div>  <div class="modal fade" id="modal-1" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/azim-shafqat-informal-sq.jpg?sfvrsn=da90cc31_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Shafqat Azim</h2> </div> <p class="mb-0"><p>Shafqat Azim is a Partner in ISG’s Digital practice and leads ISG’s Technology Modernization, M&A and Global Security practices. He brings more than 30 years of business and IT experience to the firm, including international business management experience in Southeast Asia and Europe. He leverages his personal expertise, experiences and successes, enabled by and ISG’s competencies and solutions to help Fortune 1000 global service providers and end client enterprises adopt and scale digital strategies and innovative business/technology models.</p></p> <a class="btn btn-primary" href="/who-we-are/people/shafqat-azim">View articles by Shafqat Azim</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-2"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/baljevic-dorotea-pic-sq.jpg?sfvrsn=6e84d131_0);"></div> <h4 class="mt-2 mb-0 text-black"> Dorotea Baljevic</h4> <p class="text-black"> Principal Consultant, Manufacturing & Digital Engineering</p> </a> </div>  <div class="modal fade" id="modal-2" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/baljevic-dorotea-pic-sq.jpg?sfvrsn=6e84d131_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Dorotea Baljevic</h2> </div> <p class="mb-0">Dorotea Baljević is a Principal Consultant in the ISG solution of Cognitive and Analytics, enabling clients in their data transformations while delivering value across the entire ecosystem.<br /> <br /> Dorotea provides the support and counsel to customers in their current and future digital journeys. Dorotea focuses on improving and enhancing the data and decision-making ecosystem to ensure healthy organisational longevity and relevance. Her spectrum of experience includes innovation, green-field environments, existing transformations (incl. building high performing teams) and decommissioning.<br /> <div> </div></p> <a class="btn btn-primary" href="/who-we-are/people/dorotea-baljevic">View articles by Dorotea Baljevic</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-3"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/cruz-adrian-pic-sq.jpg?sfvrsn=8891d631_0);"></div> <h4 class="mt-2 mb-0 text-black"> Adrian Cruz</h4> <p class="text-black"> Senior Consultant</p> </a> </div>  <div class="modal fade" id="modal-3" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/cruz-adrian-pic-sq.jpg?sfvrsn=8891d631_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Adrian Cruz</h2> </div> <p class="mb-0"><p>Adrian Cruz is an ISG Senior Consultant within the Digital Practice focused primarily on the Cloud Strategy Team, Project Estimation-as-a-Service Team and Data & Analytics Team with a specialization in Computational Data Analytics. With a driven and motivated mindset, he strives to achieve operational excellence for all his clients by seeking innovative and creative solutions to enhance business models for the digital future.<br /> While at ISG, Adrian has produced impactful solutions for both internal and external facing projects. From a client perspective, Adrian has provided Data & Analytics Benchmarking services for over 10 clients within a span of a year, Project Estimation-as-a-Service expertise for over 30 projects at a leading energy and utilities organization, and Cloud Strategy solution development for a public sector client with a reach of over 8 local counties and a nationwide network for other services looking to be migrated into the cloud. Internally, Adrian has developed automation tools to increase efficiency in processes such as reporting, decision models, and matching algorithms using Python. He also currently leads the ISG Cloud+ Certification Program which provides advisors the opportunity to obtain Cloud related training.</p></p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-4"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/gerster-daniel-sq.jpg?sfvrsn=9d98df31_2);"></div> <h4 class="mt-2 mb-0 text-black"> Daniel Gerster</h4> <p class="text-black"> Partner</p> </a> </div>  <div class="modal fade" id="modal-4" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/gerster-daniel-sq.jpg?sfvrsn=9d98df31_2);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Daniel Gerster</h2> </div> <p class="mb-0">Dr. Daniel Gerster is a Partner at ISG and offers clients more than 22 years of experience in strategic information management, thereof nine years as global CIO in a professional services company and more than 13 years in management consulting. Daniel helps CIOs and leading IT executives to successfully master digital transformation and to increase core capabilities such as organizational agility or resilience. He has a highly successful track record in CIO advisory. He is a well-known specialist for IT sourcing and contracting and covers commercial, legal and data protection aspects. He is a recognized speaker at conferences for IT executives, on IT events such as Sapphire, DSAG, VOICE, and BME IT Sourcing, VOICE Entscheiderforum.</p> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-5"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/jawahar-diwahar-pic-sq.jpg?sfvrsn=a184d131_0);"></div> <h4 class="mt-2 mb-0 text-black"> Diwahar Jawahar</h4> <p class="text-black"> Principal Consultant</p> </a> </div>  <div class="modal fade" id="modal-5" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/jawahar-diwahar-pic-sq.jpg?sfvrsn=a184d131_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Diwahar Jawahar</h2> </div> <p class="mb-0">Diwahar is a Principal Consultant at ISG’s Cognitive & Analytics advisory practice in EMEA. He helps clients leverage data, analytics, and AI to become data-driven enterprises. His advisory experience includes data-to-value realization, shaping data analytics & AI adoption strategies, building enterprise analytics capabilities, and sourcing implementation partners or technology vendors.<br /></p> <a class="btn btn-primary" href="/who-we-are/people/diwahar-jawahar">View articles by Diwahar Jawahar</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-6"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/prashant-kelker-sq0c41b895f6446a14bdc7ff0300f6f5b0.jpg?sfvrsn=8c8dfa31_6);"></div> <h4 class="mt-2 mb-0 text-black"> Prashant Kelker</h4> <p class="text-black"> Chief Strategy Officer and Partner, Americas Consulting</p> </a> </div>  <div class="modal fade" id="modal-6" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/prashant-kelker-sq0c41b895f6446a14bdc7ff0300f6f5b0.jpg?sfvrsn=8c8dfa31_6);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Prashant Kelker</h2> </div> <p class="mb-0"><p>Prashant Kelker is Chief Strategy Officer of ISG, Partner of ISG Americas Consulting and a member of the ISG Executive Board (IEB). He was named to the IEB in January 2023. Prashant was appointed Chief Strategy Officer in 2018, responsible for developing the firm’s three-year strategic blueprint, and he was instrumental in the development of our highly successful ISG NEXT operating model in 2020. </p> <p>In January 2023, he was named to the expanded role of Partner, Americas Consulting, bringing together all our advisory capabilities in the region to support our commercial and public sector clients in response to the growing convergence of digital technology and enterprise operating models, business processes and revenue-generating connected products and services. </p> <p>Prashant joined ISG in 2012 from Accenture, initially working for our DACH business and based in Germany. He moved with his family to the United States in 2018. Prashant earned his MBA from the Indian Institute of Management in Bangalore and a BE in electronics from Bangalore University in India.</p> <div><a href="https://www.linkedin.com/in/prashantkelker/" target="_blank">LinkedIn Profile</a></div></p> <a class="btn btn-primary" href="/who-we-are/people/prashant-kelker">View articles by Prashant Kelker</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-7"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/kupriyanova-olga-pic-sq.jpg?sfvrsn=7b26d031_0);"></div> <h4 class="mt-2 mb-0 text-black"> Olga Kupriyanova</h4> <p class="text-black"> Principal Consultant, AI & Data Engineering</p> </a> </div>  <div class="modal fade" id="modal-7" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/kupriyanova-olga-pic-sq.jpg?sfvrsn=7b26d031_0);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Olga Kupriyanova</h2> </div> <p class="mb-0">In ISG, Olga supports our advisory capability in developing digital solutions with special focus on data and analytics. Olga’s extensive knowledge of analytics and data engineering framework combined with hands on experience in complex transformational projects results in unique insights invaluable for effectively assessing the data analytics solutions for ISG’s clients.</p> <a class="btn btn-primary" href="/who-we-are/people/olga-kupriyanova">View articles by Olga Kupriyanova</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-8"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/david_menninger-square.jpg?sfvrsn=5a06d431_2);"></div> <h4 class="mt-2 mb-0 text-black"> David Menninger</h4> <p class="text-black"> Executive Director, Software Research</p> </a> </div>  <div class="modal fade" id="modal-8" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/default-album/david_menninger-square.jpg?sfvrsn=5a06d431_2);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>David Menninger</h2> </div> <p class="mb-0"><p>David manages the software research and advisory for IT and leads the expertise in AI.  He oversees the team and expertise areas for software used by IT and for what is used by business. David leads the software research efforts in AI for IT and AI-infused software building on over three decades of experience in data and analytics. For decades, he has brought to market leading-edge analytics and data products in marketing and product leadership positions at Pivotal (a division of EMC), Vertica Systems, Oracle, Applix, InforSense, and IRI Software. David earned his MS in Business from Bentley University and a BS in Economics from the University of Pennsylvania.<br /></p></p> <a class="btn btn-primary" href="/who-we-are/people/david-menninger">View articles by David Menninger</a> </div> </div> </div> </div>  </div> </div> </div> </div>  <div class="col-md-6 col-lg-4 mb-3 h-100 transition-3d-hover person-card"> <a href="javascript:;" data-toggle="modal" data-target="#modal-9"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/author-images/miears-melissa-pic-sq.jpg?sfvrsn=d937ab31_1);"></div> <h4 class="mt-2 mb-0 text-black"> Melissa Miears</h4> <p class="text-black"> Principal Consultant</p> </a> </div>  <div class="modal fade" id="modal-9" tabindex="-1" aria-labelledby="teamModal" aria-hidden="true" role="dialog"> <div class="modal-dialog modal-dialog-centered" role="document"> <div class="modal-content">  <div class="modal-header"> <div class="modal-close"> <button type="button" class="btn btn-icon btn-xs btn-ghost-secondary" data-dismiss="modal" aria-label="Close"> <svg width="14" height="14" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg"> <path fill="currentColor" d="M11.5,9.5l5-5c0.2-0.2,0.2-0.6-0.1-0.9l-1-1c-0.3-0.3-0.7-0.3-0.9-0.1l-5,5l-5-5C4.3,2.3,3.9,2.4,3.6,2.6l-1,1 C2.4,3.9,2.3,4.3,2.5,4.5l5,5l-5,5c-0.2,0.2-0.2,0.6,0.1,0.9l1,1c0.3,0.3,0.7,0.3,0.9,0.1l5-5l5,5c0.2,0.2,0.6,0.2,0.9-0.1l1-1 c0.3-0.3,0.3-0.7,0.1-0.9L11.5,9.5z"></path> </svg> </button> </div> </div>   <div class="modal-body">  <div class="container space-2"> <div class="border-bottom space-bottom-2 mx-md-auto"> <div class="media d-block d-sm-flex"> <div class="position-relative mx-auto mb-3 mb-sm-0 mr-sm-4" style="width:200px;"> <div class="team-image" style="background-image:url(https://isg-one.com/images/default-source/author-images/miears-melissa-pic-sq.jpg?sfvrsn=d937ab31_1);"></div>    </div> <div class="media-body"> <div class="d-flex justify-content-between align-items-center mb-2"> <h2>Melissa Miears</h2> </div> <p class="mb-0">Melissa Miears leverages 25 years of experience in strategic solution design and technology enablement to both ensure enterprises are gaining maximum value out of AI investments and providers are positioning solutions in the market correctly. She also drives innovative client transformation by utilizing AI and strategic insights to enhance business operations and competitive positioning. 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