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BaseMaster_container" id="pnlContainer"> <input name="ctl00$pnlContainer$hiCurBrandingProjectExtId" type="hidden" id="hiCurBrandingProjectExtId" /> <input name="ctl00$pnlContainer$hiPortalUiBrandingStyleUrlMask" type="hidden" id="hiPortalUiBrandingStyleUrlMask" value="/dynamic-styles/portal-ui/PROJECT_ID/?t=638679176856550409" /> <script id='dxss_GlobalEvents' type='text/javascript'>//</script> <div class="BaseMaster_containerLoadingOverlay" style="display: none"> </div> <script> if (baseMasterPageParams.callbackScheduledForProjectExtId) { showContainerBaseMasterLoader(); } </script> <div class="CHOffCanvasPanel_content"> <nav id="pnlOffCanvasNav" class="BaseMaster_offCanvasContainer CHOffCanvasPanel_nav noselect"> <div id="pnlOffCanvasHeader" class="BaseMaster_offCanvasHeader"> <div class="BaseMaster_offCanvasHeaderFirstLine clearfix"> <button id="pnlContainer_btnHamburgerOffCanvas_btnMobileMenu" type="button" class="CHHamburger_container CHHamburger_container-htla BaseMaster_hamburgerMenuIcon isActive" title="Hide mobile menu" aria-label="Hide mobile menu"><span></span></button><script id="dxss_CI_2080975600" type="text/javascript">//</script> <a href="https://docs.bazaarvoice.com/" id="pnlContainer_portalLogoOffCanvas_lnkLogo" style="display:;" class="PortalLogo_container" title="Bazaarvoice Knowledge Base home"> <img id="pnlContainer_portalLogoOffCanvas_imgLogo" class="BaseMaster_imgLogo" alt="Logo" src="/resources/Storage/Branding/BV-knowledge-base-logo.svg" alt="Bazaarvoice Knowledge Base home" /> </a><script id="dxss_CI_1923310018" type="text/javascript">//</script> <div class="GoogleTranslateWidget_container" id="google_translate_element_mobile"> </div> <div id="pnlContainer_cmbReaderUiLanguageSelector_pnlContainer" class="ReaderUiLanguageSelector_container ReaderUiLanguageSelector_containerHidden"> <i class="fal fa-globe ReaderUiLanguageSelector_icon"></i> <div id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_pnlWidthTester" class="LightComboBox_pnlWidthTester"></div> <table id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_LP" class="dxeLoadingPanel_DefaultTheme dxlpLoadingPanel_DefaultTheme" cellspacing="0" cellpadding="0" style="border-collapse:collapse;left:0px;top:0px;z-index:30000;display:none;"> <tr> <td class="dx"><span id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_TL">Loading…</span></td> </tr> </table><div id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_LD" class="dxeLoadingDiv_DefaultTheme dxlpLoadingDiv_DefaultTheme dx-ft" style="left:0px;top:0px;z-index:29999;display:none;position:absolute;"> </div><table class="dxeButtonEditSys dxeButtonEdit_DefaultTheme LightComboBox_container ReaderUiLanguageSelector_combobox" cellspacing="1" cellpadding="0" id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox" style="cursor:pointer;"> <tr> <td style="display:none;"><input id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_VI" name="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_VI" type="hidden" value="https://docs.bazaarvoice.com/home/en-us/" /></td><td class="dxeIIC" valign="middle" style="padding-left:0px;padding-top:0px;padding-bottom:0px;display:none;"><img src="/DXR.axd?r=1_87-OJnis" alt="" /></td><td class="dxic" style="width:100%;padding-left:2px;padding-right:2px;padding-top:0px;padding-bottom:0px;"><input class="dxeEditArea_DefaultTheme dxeEditAreaSys" id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_I" name="ctl00$pnlContainer$cmbReaderUiLanguageSelector$cmbLanguage$comboBox" readonly="readonly" onchange="ASPx.ETextChanged('pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox')" value="English (United States)" type="text" style="cursor:pointer;" /></td><td id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_B-1" class="dxeButton dxeButtonEditButton_DefaultTheme LightComboBox_button" style="user-select:none;-khtml-user-select:none;-ms-user-select:none;"><img id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_B-1Img" src="/Images/empty.png" alt="Dropdown arrow" style="height:16px;width:16px;" /></td> </tr> </table><div id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_DDD_PW-1" class="dxpcDropDown_DefaultTheme dxpclW dxpc-ddSys dxdd-root" style="z-index:10000;display:none;visibility:hidden;"> <div class="dxpc-mainDiv dxdd-list dxpc-shadow"> <div class="dxpc-contentWrapper"> <div class="dxpc-content"> <table class="dxeListBox_DefaultTheme" cellspacing="0" cellpadding="0" id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_DDD_L" style="border-collapse:collapse;border-collapse:separate;"> <tr> <td valign="top"><div id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_DDD_L_D" class="dxlbd" style="width:100%;overflow:auto;"> <input id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_DDD_L_VI" type="hidden" name="ctl00$pnlContainer$cmbReaderUiLanguageSelector$cmbLanguage$comboBox$DDD$L" /><table cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-collapse:separate;visibility:hidden!important;display:none!important;"> <tr id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_DDD_L_LBI-1" class="dxeListBoxItemRow_DefaultTheme"> <td id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_DDD_L_LBII" class="dxeListBoxItem_DefaultTheme"> </td> </tr> </table><table id="pnlContainer_cmbReaderUiLanguageSelector_cmbLanguage_comboBox_DDD_L_LBT" cellspacing="0" cellpadding="0" style="width:100%;border-collapse:collapse;border-collapse:separate;"> </table> </div></td> </tr> </table><script id="dxss_447574382" type="text/javascript">  </script> </div> </div> </div> </div><script id="dxss_1304283129" type="text/javascript">  </script><script id="dxss_1199949507" type="text/javascript">  </script><script id="dxss_CI__1755741567" type="text/javascript">//</script> </div><script id="dxss_CI__1547442768" type="text/javascript">//</script> </div> <div id="pnlOffCanvasHeaderMenu" class="BaseMaster_offCanvasHeaderMenu"> </div> </div> <script id='dxss_pnlContainer_txtMobileMenuDeclaration' type='text/javascript'>//</script> <div id="pnlOffCanvasContent" class="BaseMaster_offCanvasContent"> </div> </nav> <input type="hidden" id="ctl00$pnlContainer$hiStateBaseMaster" name="ctl00$pnlContainer$hiStateBaseMaster" value="" /><script id="dxss_96077722" type="text/javascript">  </script> <div id="pnlBaseMasterMenuContainer" class="BaseMaster_mainMenuContainer"> <div class="BaseMaster_templateHeader customFixedWidth"> <div class="ClearSky_appHeaderLine1 clearfix"><button id="pnlContainer_templatedHeader_hamburger_btnMobileMenu" type="button" class="CHHamburger_container CHHamburger_container-htla BaseMaster_hamburgerMenuIcon" title="Show mobile menu" aria-label="Show mobile menu"><span></span></button><script id="dxss_CI_1647519887" type="text/javascript">//</script><div class="BaseMaster_logoContainer clearfix"><a href="https://docs.bazaarvoice.com/" id="pnlContainer_templatedHeader_logo_lnkLogo" style="display:;" class="PortalLogo_container" title="Bazaarvoice Knowledge Base home"> <img id="pnlContainer_templatedHeader_logo_imgLogo" class="BaseMaster_imgLogo" alt="Logo" src="/resources/Storage/Branding/BV-knowledge-base-logo.svg" alt="Bazaarvoice Knowledge Base home" /> </a><script id="dxss_CI__2085317039" type="text/javascript">//</script></div><div id="pnlMainMenuContainer" class="MainMenu_container"> <div id="pnlMainMenu" class="BaseMaster_mainMenu"></div> <script id='dxss_baseMasterMainMenu' type='text/javascript'>//</script> </div> <div class="dxpnlControl_DefaultTheme MainMenu_panelProjectsPopup" id="pnlContainer_templatedHeader_mainmenu_panelProjectsPopup"> <script id="dxss_CI_437245403" type="text/javascript">//</script> </div><table id="pnlContainer_templatedHeader_mainmenu_panelProjectsPopup_LP" class="dxpnlLoadingPanelWithContent_DefaultTheme dxlpLoadingPanelWithContent_DefaultTheme ProgressLine_loadingPanelHidden" cellspacing="0" cellpadding="0" style="border-collapse:collapse;left:0px;top:0px;z-index:30000;display:none;"> <tr> <td class="dx" style="padding-right:0px;"><img class="dxlp-loadingImage dxlp-imgPosLeft" src="/DXR.axd?r=1_87-OJnis" alt="" align="middle" /></td><td class="dx" style="padding-left:0px;"><span id="pnlContainer_templatedHeader_mainmenu_panelProjectsPopup_TL">Loading…</span></td> </tr> </table><div id="pnlContainer_templatedHeader_mainmenu_panelProjectsPopup_LD" class="dxpnlLoadingDivWithContent_DefaultTheme dxlpLoadingDivWithContent_DefaultTheme dx-ft" style="left:0px;top:0px;z-index:29999;display:none;position:absolute;"> </div><script id="dxss_2146019772" type="text/javascript">  </script><script id="dxss_CI__125781698" type="text/javascript">//</script><span class="BaseMaster_headerSeparator"></span><div id="pnlContainer_templatedHeader_searchbox_pnlSearch" class="BaseMaster_searchBoxContainer"> <button id="pnlContainer_templatedHeader_searchbox_btnSearchMobile" type="button" class="CHMenu_menuItem BaseMaster_btnSearchMobile BaseMaster_iconContainer" Title="Search" aria-label="Search" onclick="window['CI_1125218977'].onBtnSearchMobileClick();"> <i id="pnlContainer_templatedHeader_searchbox_iconSearch" class="fas fa-lg fa-search"></i> </button> <table id="pnlContainer_templatedHeader_searchbox_edtSearch_pnlContainer1" style="width:100%" cellpadding="0" cellspacing="0" class="BaseMaster_searchBoxDesktop" onclick="window['CI__232835215'].onContainerClick(this,event);"> <tr> <td style="width:100%"> <div id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_pnlContainer" onfocusout="window['CI__1788094341'].onEditorLosingFocus();"> <div class="AutoCompletionBox_editor"> <table id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_ET" class="dxeValidDynEditorTable dxeRoot_DefaultTheme" cellspacing="0" cellpadding="0" style="width:100%;border-collapse:collapse;"> <tr> <td id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_CC" style="width:100%;"><table class="dxeButtonEditSys dxeButtonEdit_DefaultTheme QuickFilterBox_editBox ArticleCompletionBox_editor SearchBox_editor grayTextBox" cellspacing="1" cellpadding="0" id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter" style="width:100%;"> <tr> <td class="dxic" style="width:100%;"><input class="dxeEditArea_DefaultTheme dxeEditAreaSys" id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_I" name="ctl00$pnlContainer$templatedHeader$searchbox$edtSearch$edtQuery$edtArticleTitle$edtFilter$edtQuickFilter" onchange="ASPx.EValueChanged('pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter')" value="Search..." type="text" /></td><td id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_B2" title="Search" class="dxeButton dxeButtonEditButton_DefaultTheme QuickFilterBox_buttonContainer" onclick="ASPx.BEClick('pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter',2)"> <button type="button" class="QuickFilterBox_button" aria-label="Search"> <img src="/images/empty.png" alt="Search" class="QuickFilterBox_buttonImage QuickFilterBox_btnSearch" /> </button> </td> </tr> </table></td><td id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_EC" class="dxeErrorCell_DefaultTheme dxeErrorFrame_DefaultTheme dxeErrorFrameSys dxeErrorCellSys dxeNoBorderLeft" style="vertical-align:middle;display:none;white-space:nowrap;"><table cellspacing="0" cellpadding="0" style="width:100%;border-collapse:collapse;"> <tr> <td><img id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_EI" title="Invalid value" class="dxEditors_edtError_DefaultTheme" src="/DXR.axd?r=1_87-OJnis" alt="Invalid value" /></td> </tr> </table></td> </tr> </table><script id="dxss_1967235432" type="text/javascript">  </script> <input type="hidden" id="ctl00$pnlContainer$templatedHeader$searchbox$edtSearch$edtQuery$edtArticleTitle$edtFilter$hiState" name="ctl00$pnlContainer$templatedHeader$searchbox$edtSearch$edtQuery$edtArticleTitle$edtFilter$hiState" value="" /><script id="dxss_730889529" type="text/javascript">  </script> <script id="dxss_CI__2095236923" type="text/javascript">//</script> </div> <div id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_pnlCompletions" class="AutoCompletionBox_completionWindow SearchBox_completionWindow"> <div id="pnlContainer_templatedHeader_searchbox_edtSearch_edtQuery_edtArticleTitle_pnlCompletionsList"></div> </div> </div> <input type="hidden" id="ctl00$pnlContainer$templatedHeader$searchbox$edtSearch$edtQuery$edtArticleTitle$hiState" name="ctl00$pnlContainer$templatedHeader$searchbox$edtSearch$edtQuery$edtArticleTitle$hiState" value="" /><script id="dxss_1280222168" type="text/javascript">  </script><script id="dxss_CI__1788094341" type="text/javascript">//</script> <input type="hidden" id="ctl00$pnlContainer$templatedHeader$searchbox$edtSearch$edtQuery$hiState" name="ctl00$pnlContainer$templatedHeader$searchbox$edtSearch$edtQuery$hiState" value="" /><script id="dxss_1849326322" type="text/javascript">  </script><script id="dxss_CI__1202265899" type="text/javascript">//</script> </td> </tr> </table> <script id="dxss_CI__232835215" type="text/javascript">//</script> </div> <script id="dxss_CI_1125218977" type="text/javascript">//</script> <div class="GoogleTranslateWidget_container" id="google_translate_element_desktop"></div> <div id="pnlContainer_templatedHeader_readeruilanguage_pnlContainer" class="ReaderUiLanguageSelector_container ReaderUiLanguageSelector_containerHidden"> <i class="fal fa-globe ReaderUiLanguageSelector_icon"></i> <div id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_pnlWidthTester" class="LightComboBox_pnlWidthTester"></div> <table id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_LP" class="dxeLoadingPanel_DefaultTheme dxlpLoadingPanel_DefaultTheme" cellspacing="0" cellpadding="0" style="border-collapse:collapse;left:0px;top:0px;z-index:30000;display:none;"> <tr> <td class="dx"><span id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_TL">Loading…</span></td> </tr> </table><div id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_LD" class="dxeLoadingDiv_DefaultTheme dxlpLoadingDiv_DefaultTheme dx-ft" style="left:0px;top:0px;z-index:29999;display:none;position:absolute;"> </div><table class="dxeButtonEditSys dxeButtonEdit_DefaultTheme LightComboBox_container ReaderUiLanguageSelector_combobox" cellspacing="1" cellpadding="0" id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox" style="cursor:pointer;"> <tr> <td style="display:none;"><input id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_VI" name="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_VI" type="hidden" value="https://docs.bazaarvoice.com/home/en-us/" /></td><td class="dxeIIC" valign="middle" style="padding-left:0px;padding-top:0px;padding-bottom:0px;display:none;"><img src="/DXR.axd?r=1_87-OJnis" alt="" /></td><td class="dxic" style="width:100%;padding-left:2px;padding-right:2px;padding-top:0px;padding-bottom:0px;"><input class="dxeEditArea_DefaultTheme dxeEditAreaSys" id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_I" name="ctl00$pnlContainer$templatedHeader$readeruilanguage$cmbLanguage$comboBox" readonly="readonly" onchange="ASPx.ETextChanged('pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox')" value="English (United States)" type="text" style="cursor:pointer;" /></td><td id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_B-1" class="dxeButton dxeButtonEditButton_DefaultTheme LightComboBox_button" style="user-select:none;-khtml-user-select:none;-ms-user-select:none;"><img id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_B-1Img" src="/Images/empty.png" alt="Dropdown arrow" style="height:16px;width:16px;" /></td> </tr> </table><div id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_DDD_PW-1" class="dxpcDropDown_DefaultTheme dxpclW dxpc-ddSys dxdd-root" style="z-index:10000;display:none;visibility:hidden;"> <div class="dxpc-mainDiv dxdd-list dxpc-shadow"> <div class="dxpc-contentWrapper"> <div class="dxpc-content"> <table class="dxeListBox_DefaultTheme" cellspacing="0" cellpadding="0" id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_DDD_L" style="border-collapse:collapse;border-collapse:separate;"> <tr> <td valign="top"><div id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_DDD_L_D" class="dxlbd" style="width:100%;overflow:auto;"> <input id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_DDD_L_VI" type="hidden" name="ctl00$pnlContainer$templatedHeader$readeruilanguage$cmbLanguage$comboBox$DDD$L" /><table cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-collapse:separate;visibility:hidden!important;display:none!important;"> <tr id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_DDD_L_LBI-1" class="dxeListBoxItemRow_DefaultTheme"> <td id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_DDD_L_LBII" class="dxeListBoxItem_DefaultTheme"> </td> </tr> </table><table id="pnlContainer_templatedHeader_readeruilanguage_cmbLanguage_comboBox_DDD_L_LBT" cellspacing="0" cellpadding="0" style="width:100%;border-collapse:collapse;border-collapse:separate;"> </table> </div></td> </tr> </table><script id="dxss_165851720" type="text/javascript">  </script> </div> </div> </div> </div><script id="dxss_1686316640" type="text/javascript">  </script><script id="dxss_1402978156" type="text/javascript">  </script><script id="dxss_CI__1183088620" type="text/javascript">//</script> </div><script id="dxss_CI_386081409" type="text/javascript">//</script><button id="pnlProfileLink" type="button" class="BaseMaster_profileLink clearfix" aria-label="Log In" onclick="return onMasterLoginClick();"> <span class='BaseMaster_link'>Log In</span> </button> </div><div class="ClearSky_appHeaderLine2"><div id="pnlContainer_templatedHeader_projectname_cmbProjectName_pnlWidthTester" class="LightComboBox_pnlWidthTester"></div> <table id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_LP" class="dxeLoadingPanel_DefaultTheme dxlpLoadingPanel_DefaultTheme" cellspacing="0" cellpadding="0" style="border-collapse:collapse;left:0px;top:0px;z-index:30000;display:none;"> <tr> <td class="dx"><span id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_TL">Loading…</span></td> </tr> </table><div id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_LD" class="dxeLoadingDiv_DefaultTheme dxlpLoadingDiv_DefaultTheme dx-ft" style="left:0px;top:0px;z-index:29999;display:none;position:absolute;"> </div><table class="dxeButtonEditSys dxeButtonEdit_DefaultTheme LightComboBox_container ArticleEditor_projectNameComboBox ArticleEditor_projectName" cellspacing="1" cellpadding="0" id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox" style="display:none;cursor:pointer;"> <tr> <td style="display:none;"><input id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_VI" name="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_VI" type="hidden" /></td><td class="dxeIIC" valign="middle" style="padding-left:0px;padding-top:0px;padding-bottom:0px;display:none;"><img src="/DXR.axd?r=1_87-OJnis" alt="" /></td><td class="dxic" style="width:100%;padding-left:2px;padding-right:2px;padding-top:0px;padding-bottom:0px;"><input class="dxeEditArea_DefaultTheme dxeEditAreaSys" id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_I" name="ctl00$pnlContainer$templatedHeader$projectname$cmbProjectName$comboBox" readonly="readonly" onchange="ASPx.ETextChanged('pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox')" type="text" style="cursor:pointer;" /></td><td id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_B-1" class="dxeButton dxeButtonEditButton_DefaultTheme LightComboBox_button" style="user-select:none;-khtml-user-select:none;-ms-user-select:none;"><img id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_B-1Img" src="/Images/empty.png" alt="Dropdown arrow" style="height:16px;width:16px;" /></td> </tr> </table><div id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_DDD_PW-1" class="dxpcDropDown_DefaultTheme dxpclW dxpc-ddSys dxdd-root" style="z-index:10000;display:none;visibility:hidden;"> <div class="dxpc-mainDiv dxdd-list dxpc-shadow"> <div class="dxpc-contentWrapper"> <div class="dxpc-content"> <table class="dxeListBox_DefaultTheme" cellspacing="0" cellpadding="0" id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_DDD_L" style="border-collapse:collapse;border-collapse:separate;"> <tr> <td valign="top"><div id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_DDD_L_D" class="dxlbd" style="width:100%;overflow:auto;"> <input id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_DDD_L_VI" type="hidden" name="ctl00$pnlContainer$templatedHeader$projectname$cmbProjectName$comboBox$DDD$L" /><table cellspacing="0" cellpadding="0" style="border-collapse:collapse;border-collapse:separate;visibility:hidden!important;display:none!important;"> <tr id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_DDD_L_LBI-1" class="dxeListBoxItemRow_DefaultTheme"> <td id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_DDD_L_LBII" class="dxeListBoxItem_DefaultTheme"> </td> </tr> </table><table id="pnlContainer_templatedHeader_projectname_cmbProjectName_comboBox_DDD_L_LBT" cellspacing="0" cellpadding="0" style="width:100%;border-collapse:collapse;border-collapse:separate;"> <tr> <td></td> </tr> </table> </div></td> </tr> </table><script id="dxss_1698421690" type="text/javascript">  </script> </div> </div> </div> </div><script id="dxss_539455572" type="text/javascript">  </script><script id="dxss_275747936" type="text/javascript">  </script><script id="dxss_CI_1114108265" type="text/javascript">//</script> <span id="pnlContainer_templatedHeader_projectname_lblProjectName" class="ArticleEditor_projectNameLabel ArticleEditor_projectName" style="display:none"></span><script id="dxss_CI__94826354" type="text/javascript">//</script><span id="pnlContainer_templatedHeader_nav_lblHtml"></span><script id="dxss_CI__1373267749" type="text/javascript">//</script><span class="BaseMaster_headerSeparator"></span><div id="pnlContainer_templatedHeader_searchbox2_pnlSearch" class="BaseMaster_searchBoxContainer"> <button id="pnlContainer_templatedHeader_searchbox2_btnSearchMobile" type="button" class="CHMenu_menuItem BaseMaster_btnSearchMobile BaseMaster_iconContainer" Title="Search" aria-label="Search" onclick="window['CI__1872534801'].onBtnSearchMobileClick();"> <i id="pnlContainer_templatedHeader_searchbox2_iconSearch" class="fas fa-lg fa-search"></i> </button> <table id="pnlContainer_templatedHeader_searchbox2_edtSearch_pnlContainer1" style="width:100%" cellpadding="0" cellspacing="0" class="BaseMaster_searchBoxDesktop" onclick="window['CI_1638281435'].onContainerClick(this,event);"> <tr> <td style="width:100%"> <div id="pnlContainer_templatedHeader_searchbox2_edtSearch_edtQuery_edtArticleTitle_pnlContainer" onfocusout="window['CI_1979328481'].onEditorLosingFocus();"> <div class="AutoCompletionBox_editor"> <table id="pnlContainer_templatedHeader_searchbox2_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_ET" class="dxeValidDynEditorTable dxeRoot_DefaultTheme" cellspacing="0" cellpadding="0" style="width:100%;border-collapse:collapse;"> <tr> <td id="pnlContainer_templatedHeader_searchbox2_edtSearch_edtQuery_edtArticleTitle_edtFilter_edtQuickFilter_CC" style="width:100%;"><table class="dxeButtonEditSys dxeButtonEdit_DefaultTheme QuickFilterBox_editBox ArticleCompletionBox_editor SearchBox_editor grayTextBox" cellspacing="1" cellpadding="0" 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Our continued investment in AI technology shows our commitment to delivering measurable business impact, such as increased productivity, revenue growth, and actionable insights.</p> <p style="clear: both;"><a href="/smart/bv-basics/bazaarvoice-use-of-ai/" target="_top" style="margin-left: 70px;">Read more</a></p> </div> <p></p> <div class="news"> <p style="margin-bottom: 10px"><b>New Knowledge Base!</b></p> <p style="line-height: 0; font-size:x-small; margin-bottom: 10px"><b>November 1, 2024</b></p> <br/> <img src="/resources/Storage/Branding/announcement_purple_64_by_64.svg" width="60" height="60" style="vertical-align:middle; float: left; margin-right: 10px;"/> <p>The Bazaarvoice Knowledge Base has had a major update, bringing many new features and enhancements including a greatly improved search function, multiple navigation options to find content, and this new-look home page. </p> <p style="clear: both;"><a href="/smart/bv-basics/using-this-knowledge-base" target="_top" style="margin-left: 70px;">Read more</a></p> </div> </div>  <div class="block"> <p style="color:#c4348a"><b>BAZAARVOICE BASICS</b></p> <br/> <p><a class="footer-link" href="/smart/bv-ratings-reviews/authenticity" target="_top">Authenticity</a></p> <p><a class="footer-link" href="/smart/bv-ratings-reviews/moderation" target="_top">Moderation</a></p> <p><a class="footer-link" href="/smart/bv-ratings-reviews/syndication" target="_top">Syndication</a></p> <p><a class="footer-link" href="/smart/bv-ratings-reviews/content_strategies" target="_top">Content Strategies</a></p> <p><a class="footer-link" href="/smart/bv-basics/integrations" target="_top">Integrations</a></p> </div> <div class="block"> <p style="color:#c4348a"><b>FAQs</b></p> <br/> <p><a class="footer-link" href="/smart/bv-vibe/vibe-faqs" target="_top">Bazaarvoice Vibe</a></p> <p><a class="footer-link" href="/smart/bv-connections/connections_faqs" target="_top">Connections</a></p> <p><a class="footer-link" href="/smart/bv-coco/contextual-commerce-faq" target="_top">Contextual Commerce</a></p> <p><a class="footer-link" href="/smart/bv-basics/general_faqs" target="_top">Portal</a></p> <p><a class="footer-link" href="/smart/bv-ratings-reviews/reviews_faqs" target="_top">Ratings & Reviews</a></p> <p><a class="footer-link" href="/smart/bv-sampling/sampling_faqs" target="_top">Sampling</a></p> </div> </div> </div></div><div id="0845b83b-be1d-4558-85a1-f6a9a688fbb0" class="CHCustomHtmlBlock_container"><div style="background: url('/resources/Storage/Branding/flip_pattern_3_muted_color_dk2.png'); 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