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<!DOCTYPE html><html lang="fr"><head><title>Shopify Inbox | Application de chat professionnel pour les boutiques Shopify en France</title><meta charSet="utf-8"/><meta name="viewport" content="width=device-width,initial-scale=1"/><meta name="description" content="Shopify Inbox est une application de messagerie gratuite conçue pour vous aider à conclure des ventes, développer de solides relations avec vos clients et gérer vos conversations sur les médias sociaux, sur le chat de votre boutique en ligne et par e-mail depuis un seul et même endroit."/><meta property="fb:pages" content="20409006880"/><meta property="fb:app_id" content="847460188612391"/><meta property="og:type" content="website"/><meta property="og:site_name" content="Shopify"/><meta property="og:title" content="Shopify Inbox | Application de chat professionnel pour les boutiques Shopify"/><meta property="og:description" content="Shopify Inbox est une application de messagerie gratuite conçue pour vous aider à conclure des ventes, développer de solides relations avec vos clients et gérer vos conversations sur les médias sociaux, sur le chat de votre boutique en ligne et par e-mail depuis un seul et même endroit."/><meta property="og:image" content="https://cdn.shopify.com/b/shopify-brochure2-assets/10605c9688ada8daddcbe1705555efcc.webp"/><meta property="twitter:image" content="https://cdn.shopify.com/b/shopify-brochure2-assets/10605c9688ada8daddcbe1705555efcc.webp"/><meta property="og:url" content="https://www.shopify.com/fr/inbox"/><meta property="twitter:card" content="summary_large_image"/><meta property="twitter:site" content="Shopify"/><meta property="twitter:account_id" content="17136315"/><meta property="twitter:title" content="Shopify Inbox | Application de chat professionnel pour les boutiques Shopify"/><meta property="twitter:description" content="Shopify Inbox est une application de messagerie gratuite conçue pour vous aider à conclure des ventes, développer de solides relations avec vos clients et gérer vos conversations sur les médias sociaux, sur le chat de votre boutique en ligne et par e-mail depuis un seul et même endroit."/><link rel="stylesheet" href="https://cdn.shopify.com/shopifycloud/brochure-iii/production-shopify/assets/brochureV2-Cgmkthje.css"/><link rel="stylesheet" href="https://cdn.shopify.com/shopifycloud/brochure-iii/production-shopify/assets/PageLayout-D6GQZq01.css"/><link rel="preload" as="font" crossorigin="anonymous" type="font/woff2" href="https://cdn.shopify.com/b/shopify-brochure2-assets/5949cd393a8375a896fd0a9b74307666.woff2"/><link rel="stylesheet" href="https://cdn.shopify.com/shopifycloud/brochure-iii/production-shopify/assets/inbox-vs1scf6S.css"/><link rel="icon" href="https://cdn.shopify.com/shopifycloud/web/assets/v1/favicon-default-6cbad9de243dbae3.ico" type="image/x-icon"/><link rel="apple-touch-icon" href="https://cdn.shopify.com/b/shopify-brochure2-assets/c97c60ca19c64a8b5378d9f9e971f7bd.png"/><link rel="apple-touch-icon" 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hrefLang="pl" rel="alternate"/><link href="https://www.shopify.com/pt/inbox" hrefLang="pt-PT" rel="alternate"/><link href="https://www.shopify.com/sg/inbox" hrefLang="en-SG" rel="alternate"/><link href="https://www.shopify.com/za/inbox" hrefLang="en-ZA" rel="alternate"/><link href="https://www.shopify.com/fi/inbox" hrefLang="fi" rel="alternate"/><link href="https://www.shopify.com/se/inbox" hrefLang="sv" rel="alternate"/><link href="https://www.shopify.com/tr/inbox" hrefLang="tr" rel="alternate"/><link href="https://www.shopify.com/uk/inbox" hrefLang="en-GB" rel="alternate"/><link href="https://www.shopify.com/inbox" hrefLang="en" rel="alternate"/><link href="https://www.shopify.com/th/inbox" hrefLang="th" rel="alternate"/><link href="https://www.shopify.com/kr/inbox" hrefLang="ko" rel="alternate"/><link href="https://www.shopify.com/tw/inbox" hrefLang="zh-Hant-TW" rel="alternate"/><link href="https://www.shopify.com/jp/inbox" hrefLang="ja-JP" rel="alternate"/><link href="https://www.shopify.com/zh/inbox" hrefLang="zh-Hans" rel="alternate"/></head><body class="overscroll-y-none"><div class="absolute top-2 left-2 z-[100] pointer-events-none"><a href="#main" class="inline-block self-center overflow-hidden max-w-full px-button-px py-button-py ring-inset rounded-button text-button-size font-button-font font-button-weight tracking-button-tracking focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline border-2 text-button-dark-primary-text bg-button-dark-primary-bg border-button-dark-primary-border ring-button-dark-primary-border hover:text-button-dark-primary-text-hover hover:bg-button-dark-primary-bg-hover hover:border-button-dark-primary-border-hover hover:ring-button-dark-primary-border-hover focus:text-button-dark-primary-text-focus focus:bg-button-dark-primary-bg-focus focus:border-button-dark-primary-border-focus focus:ring-button-dark-primary-border-focus 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Shopify App Store"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Trouvez des applications pour les entreprises<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Shopify App Store</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/domaines"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Appropriez-vous le domaine de votre site<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Domaines et hébergement</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/outils"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Découvrez des outils d’entreprise gratuits<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Des outils pour gérer votre entreprise</div></a></li></ul></div><div class="col-span-3 col-start-4 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M12.75 21.5v4c0 .966 2.35 1.75 5.25 1.75s5.25-.784 5.25-1.75v-4m4-7c0 .966-2.35 1.75-5.25 1.75s-5.25-.784-5.25-1.75m10.5 0c0-.966-2.35-1.75-5.25-1.75s-5.25.784-5.25 1.75m10.5 0v4.25c0 .46-.533.88-1.405 1.192M16.75 14.5V17m6.5 4.25c0 .966-2.35 1.75-5.25 1.75s-5.25-.784-5.25-1.75S15.1 19.5 18 19.5s5.25.784 5.25 1.75Zm16-1.25c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#sell_svg__a)" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Vente" class="text-t7 inline-block">Vente</span></div><ul class="pb-2" aria-labelledby="subNavItem-Vente"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/vendre"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Vendez vos produits<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Vendez vos produits en ligne ou en personne</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/checkout"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Permettez à vos clients de payer<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Un processus de paiement optimal</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/site-de-vente-en-ligne"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Vendez en ligne<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Développez votre entreprise en ligne</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/canaux"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Vendez sur différents canaux<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Atteignez des millions de clients et augmentez vos ventes</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/pdv"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Vendre en personne<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Point de vente (PDV)</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/international"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Vendez à l’international<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Ventes internationales</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/plus/solutions/b2b-ecommerce"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Vendez en gros et en D2C<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Commerce B2B</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/paiements"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Acceptez les paiements en ligne<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Configurez les moyens de paiement</div></a></li></ul></div><div class="col-span-3 col-start-7 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="m12.75 19.25 5.5-5.5m1 2.5v-3.5h-3.5m-2 14.5h.5a1 1 0 0 0 1-1v-2.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v2.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-5.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v5.5a1 1 0 0 0 1 1Zm6 0h.5a1 1 0 0 0 1-1v-12.5a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1v12.5a1 1 0 0 0 1 1ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#market_svg__a)" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Marché" class="text-t7 inline-block">Marché</span></div><ul class="pb-2" aria-labelledby="subNavItem-Marché"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/marketing"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Développez votre activité<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Atteignez et fidélisez les clients</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/facebook-instagram"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Marketing sur les médias sociaux<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Intégrations avec les médias sociaux</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/email-marketing"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Maintenez le contact avec les clients<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Shopify Email</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/segmentation"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Étudiez votre audience<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Obtenez des informations sur vos clients</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)"><path d="M12.75 15.75c0 1.243.75 2.5 2.25 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.5-1.257 2.5-2.5c0 1.243 1 2.5 2.5 2.5s2.25-1.257 2.25-2.5m-12.5 11.5h10.5a2 2 0 0 0 2-2v-9.067a2 2 0 0 0-.179-.827l-.538-1.184A2 2 0 0 0 24.713 13h-9.425a2 2 0 0 0-1.82 1.172l-.538 1.184a2 2 0 0 0-.18.827v9.067a2 2 0 0 0 2 2Zm3-3.5a2 2 0 0 1 2-2h.5a2 2 0 0 1 2 2v3.5h-4.5v-3.5ZM39.25 20c0 10.631-8.619 19.25-19.25 19.25S.75 30.631.75 20 9.369.75 20 .75 39.25 9.369 39.25 20Z" stroke="url(#manage_svg__a)" stroke-width="1.5" stroke-linecap="round"></path></g></svg></span><span id="subNavItem-Gestion" class="text-t7 inline-block">Gestion</span></div><ul class="pb-2" aria-labelledby="subNavItem-Gestion"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/gerer"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Gérez votre entreprise<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Suivez les ventes, les commandes et les analyses de données</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/analytics"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Mesurez vos performances<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Analyses de données et rapports</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/shipping"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Expédiez les commandes plus rapidement<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Shopify Shipping</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/orders"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Gérez vos stocks et vos commandes<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Gestion des stocks et des commandes</div></a></li></ul></div></div></div><div class="absolute bottom-0 inset-x-0 overflow-hidden z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-12 col-start-1 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white -ml-[var(--margin)] -mt-8 md:mt-0 pl-[var(--margin)] pt-6 before:content-[''] before:absolute before:right-full before:top-[-1px] before:w-[100vw] before:h-[calc(100%+1px)] scheme-white:before:bg-shade-10 scheme-transparent-light:before:bg-shade-10 scheme-black:before:bg-shade-90 scheme-transparent-dark:before:bg-shade-90 border-t scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 before:border-t scheme-white:before:border-shade-20 scheme-transparent-light:before:border-shade-20 scheme-black:before:border-shade-70 scheme-transparent-dark:before:border-shade-70 after:border-t scheme-white:after:border-shade-20 scheme-transparent-light:after:border-shade-20 scheme-black:after:border-shade-70 scheme-transparent-dark:after:border-shade-70 -translate-y-[30px]" data-background="transparent_light"><ul class="grid grid-cols-12 gap-x-gutter gap-y-0 pb-0"><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="https://shopify.dev" aria-label="Source externe : Développeurs Shopify . Développez avec les API puissantes de Shopify"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Développeurs Shopify<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Développez avec les API puissantes de Shopify</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="/fr/plus"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Plus<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Une solution de commerce pour les marques digitales en plein essor</div></a></li><li class="flex mb-6 pr-4 border-r border-shade-30 last:border-0 col-span-3"><a class="group inline-block w-full text-black hover:text-black" href="/fr/produits"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Tous les produits<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Découvrez toutes les solutions et fonctionnalités de Shopify</div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-black hover:text-black" href="/fr/tarifs">Tarification</a></div></li><li class="mr-8 text-base"><div class="relative flex h-full after:content[""] after:block after:h-[3px] after:w-full after:absolute after:bottom-0 after:scale-0 after:origin-left after:transition-transform after:duration-[350ms] after:ease-[bezier(0.66, 0.66, 0.34, 1.00)] after:motion-reduce:transition-none hover:underline after:bg-black text-black"><button type="button" class="bg-transparent whitespace-nowrap" data-component-name="Ressources-toggle-open" aria-controls="RessourcesDesktopMenu" aria-expanded="false" aria-haspopup="true"><span class="mr-3 font-semi-medium">Ressources</span><div aria-hidden="true" class="relative inline-block h-[7px] w-3 cursor-pointer"><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -translate-x-[3px] rotate-[135deg]"></div><div class="inline-block rounded border-b-8 h-2 w-[2px] origin-center transition-all ease-[bezier(0.66, 0.66, 0.34, 1.00)] duration-[350ms] motion-reduce:transition-none border-black bg-black -rotate-[135deg]"></div></div></button></div><div id="RessourcesDesktopMenu" class="absolute inset-x-0 top-global-header z-[21] transition-transform duration-[452ms] ease-[cubic-bezier(0.26,1.00,0.48,1.00)] motion-reduce:transition-none before:absolute before:inset-x-0 before:top-0 before:w-full before:h-full before:left-0 before:shadow-xl before:pointer-events-none before:z-10 bg-white text-black bg-white text-black opacity-0 pointer-events-none -translate-y-[10px]"><div class="relative no-scrollbar overflow-y-auto overflow-x-clip max-h-[calc(100vh-72px)] z-20"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-0"><div class="col-span-3 col-start-1 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#help-and-support_svg__a)"><circle cx="20" cy="20" r="19.25" stroke="currentColor" stroke-width="1.5"></circle><path d="M20 20v6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path><path d="M20 16.5a1.5 1.5 0 1 0 0-3 1.5 1.5 0 0 0 0 3Z" fill="currentColor"></path></g></svg></span><span id="subNavItem-Aide et assistance" class="text-t7 inline-block">Aide et assistance</span></div><ul class="pb-2" aria-labelledby="subNavItem-Aide et assistance"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://help.shopify.com/fr/" aria-label="Source externe : Aide et assistance . Bénéficiez d’une assistance joignable à tout moment"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Aide et assistance<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Bénéficiez d’une assistance joignable à tout moment</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Blog de Shopify<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Conseils de stratégie commerciale</div></a></li></ul></div><div class="col-span-6 col-start-4 pt-8 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="m22.023 15.04 3 3M12.75 27.25l4.25-1 9.95-9.95a1 1 0 0 0 0-1.413l-1.837-1.836a1 1 0 0 0-1.414 0L13.75 23l-1 4.25Z" stroke-linecap="round" stroke-linejoin="round"></path></g></svg></span><span id="subNavItem-Sujets populaires" class="text-t7 inline-block">Sujets populaires</span></div><ul class="pb-2 columns-2" aria-labelledby="subNavItem-Sujets populaires"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/shopify-francais"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Qu’est-ce que Shopify ?<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Fonctionnement de notre plateforme de commerce</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/editions"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Shopify Editions<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Des produits Shopify nouveaux et innovants</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/topics/success-story"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Parcours de fondateurs d’entreprise<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Trouvez l’inspiration auprès de marchands qui réussissent</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/comment-creer-une-marque-le-guide-en-7-etapes"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Image de marque<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Créez votre marque de A à Z</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/le-guide-pour-elaborer-un-plan-marketing-e-commerce-tres-efficace-en-3-etapes"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Marketing<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Établissez un plan marketing</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/seo-et-referencement-pour-les-debutants"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">SEO e-commerce<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Améliorez votre classement sur les moteurs de recherche</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/topics/réseaux-sociaux"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Stratégie de vente sur les médias sociaux<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Convertissez vos followers en clients</div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/growth-hacking"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Croissance commerciale<span class="sr-only">.</span></span></div><div class="text-sm text-shade-70 group-hover:text-black">Développez votre activité</div></a></li></ul></div><div class="col-span-3 col-start-10 pt-8 scheme-white:bg-shade-10 scheme-transparent-light:bg-shade-10 scheme-black:bg-shade-90 scheme-transparent-dark:bg-shade-90 pl-10 relative after:absolute after:left-full after:top-[-1px] after:w-[100vw] after:h-[calc(100%+1px)] scheme-white:after:bg-shade-10 scheme-transparent-light:after:bg-shade-10 scheme-black:after:bg-shade-90 scheme-transparent-dark:after:bg-shade-90 scheme-black:text-white scheme-transparent-dark:text-white border-l scheme-white:border-shade-20 scheme-transparent-light:border-shade-20 scheme-black:border-shade-70 scheme-transparent-dark:border-shade-70 -translate-y-[30px]" data-background="transparent_light"><div class="flex items-center border-shade-30 mb-6 border-b pb-4 text-lg"><span aria-hidden="true" class="-ml-2 lg:ml-0 mr-3 md:mr-3 inline-block h-10 w-10"><svg width="40" height="40" fill="none"><g clip-path="url(#white_circle_svg__a)" stroke="currentColor" stroke-width="1.5"><circle cx="20" cy="20" r="19.25"></circle><path d="M16.75 16.75v-2a2 2 0 0 1 2-2h2.5a2 2 0 0 1 2 2v2m-2 4v1.5a1 1 0 0 1-1 1h-.5a1 1 0 0 1-1-1v-1.5m2.5 0a1 1 0 0 0-1-1h-.5a1 1 0 0 0-1 1m2.5 0h6m-8.5 0h-6m2 6.5h10.5a2 2 0 0 0 2-2v-6.5a2 2 0 0 0-2-2h-10.5a2 2 0 0 0-2 2v6.5a2 2 0 0 0 2 2Z"></path></g></svg></span><span id="subNavItem-Outils essentiels" class="text-t7 inline-block">Outils essentiels</span></div><ul class="pb-2" aria-labelledby="subNavItem-Outils essentiels"><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/outils/createur-de-logo"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Créateur de logo<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://www.shopify.com/stock-photos" aria-label="Source externe : Photo d’illustration ."><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Photo d’illustration<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/blog/exemple-business-plan"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Modèle de business plan<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="https://www.linkpop.com/fr" aria-label="Source externe : Outil de lien en bio ."><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Outil de lien en bio<span class="sr-only">.</span></span></div></a></li><li class="flex mb-6 pr-4"><a class="group inline-block w-full text-black hover:text-black" href="/fr/outils/generateur-de-qr-code"><div class="text-base font-semi-medium"><span class="inline-block arrow-animation">Générateur de code QR<span class="sr-only">.</span></span></div></a></li></ul></div></div></div></div></li><li class="mr-8 text-base"><div class="flex h-full"><a class="flex items-center hover:underline text-black hover:text-black" href="/fr/enterprise">Enterprise</a></div></li></ul></nav><div class="ml-auto"><ul class="lg:flex hidden items-center"><li class="mr-8 text-base"><a class="whitespace-nowrap 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focus:border-button-light-primary-border-focus focus:ring-button-light-primary-border-focus active:text-button-light-primary-text-active active:bg-button-light-primary-bg-active active:border-button-light-primary-border-active active:ring disabled:text-button-light-primary-text-disabled disabled:bg-button-light-primary-bg-disabled disabled:border-button-light-primary-border-disabled disabled:ring-button-light-primary-border-disabled py-2 px-5 text-base whitespace-nowrap" data-component-name="start-free-trial" data-mode="light" target="">Démarrer un essai gratuit</a></li></ul><ul class="flex items-center lg:hidden mr-[-15px]"><li><a href="https://accounts.shopify.com/store-create?locale=fr&language=fr&signup_page=https%3A%2F%2Fwww.shopify.com%2Ffr%2Finbox&signup_types%5B%5D=paid_trial_experience" class="mr-4 text-base underline text-black" data-component-name="start-free-trial" aria-label="Source externe : Démarrer un essai gratuit">Démarrer un essai gratuit</a></li><li><button 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gradientUnits="userSpaceOnUse" gradientTransform="translate(146.438 64) rotate(-172.051) scale(224.154 105.307)"><stop stop-color="#333FB2"></stop><stop offset="0.75924" stop-color="#27293B" stop-opacity="0"></stop></radialGradient><linearGradient id="paint2_linear_41_662" x1="16.5981" y1="18.96" x2="37.4853" y2="40.2112" gradientUnits="userSpaceOnUse"><stop stop-color="#A8B1EB"></stop><stop offset="1" stop-color="#32386C"></stop></linearGradient><linearGradient id="paint3_linear_41_662" x1="27.4622" y1="16.9104" x2="21.7852" y2="22.9621" gradientUnits="userSpaceOnUse"><stop stop-color="#A8B1EB"></stop><stop offset="1" stop-color="#4F58AA"></stop></linearGradient></defs></svg></header><main role="main" id="main" tabindex="-1" class="focus-visible:outline-none"><section class="grid gap-y-2xl grid-cols-full text-section-light-text relative pt-hero-top pb-3xl md:pb-0 bg-white [&_.container>div:last-child]:md:col-span-6 [&_.container>div:last-child]:md:col-start-7 [&_.container>div:last-child_img]:object-contain" data-section-name="hero" data-component-name="hero" data-viewable-component="true" data-mode="light" id="hero"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl"><div class="col-span-4 xs:col-span-4 md:col-span-6 col-start-1 flex flex-col pt-3xl sm:col-span-6 my-auto md:py-3xl gap-y-md"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h1 class="text-base tracking-ff-tight font-bold uppercase leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Shopify Inbox</h1><p class="richtext text-t2 text-balance">Convertissez les visiteurs en acheteurs grâce au pouvoir du chat</p><p class="richtext text-body-lg opacity-body pt-sm">Gérez les conversations avec vos clients, créez des messages automatisés et accédez à des données pour vous concentrer sur les chats susceptibles de générer des ventes, le tout depuis Shopify Inbox.</p></div><div data-component-name="heading-button-group" class="flex flex-col gap-md" data-mode="light"><div><div data-component-name="button-group" data-mode="light"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-start"><a href="https://apps.shopify.com/inbox?locale=fr" class="inline-block self-center overflow-hidden max-w-full px-button-px py-button-py ring-inset rounded-button font-button-font font-button-weight tracking-button-tracking transition-all duration-150 focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline md:px-button-lg-px md:py-button-lg-py text-button-lg-size border-2 text-button-light-primary-text bg-button-light-primary-bg border-button-light-primary-border ring-button-light-primary-border hover:text-button-light-primary-text-hover hover:bg-button-light-primary-bg-hover hover:border-button-light-primary-border-hover hover:ring-button-light-primary-border-hover focus:text-button-light-primary-text-focus focus:bg-button-light-primary-bg-focus focus:border-button-light-primary-border-focus focus:ring-button-light-primary-border-focus active:text-button-light-primary-text-active active:bg-button-light-primary-bg-active active:border-button-light-primary-border-active active:ring disabled:text-button-light-primary-text-disabled disabled:bg-button-light-primary-bg-disabled disabled:border-button-light-primary-border-disabled disabled:ring-button-light-primary-border-disabled" data-component-name="log-in-to-get-started" data-mode="light" target="">Obtenir l’application</a></div></div><p class="richtext text-body-sm pt-sm font-semi-medium text-left text-black opacity-body">Vous n’avez pas de boutique Shopify ? Démarrez un <a href="https://accounts.shopify.com/store-create?locale=fr&language=fr&signup_page=https%3A%2F%2Fwww.shopify.com%2Ffr%2Finbox&signup_types%5B%5D=paid_trial_experience" data-component-name="start-free-trial">essai gratuit de 3 jours</a>.</p></div></div></div><div class="col-span-4 xs:col-span-4 md:col-span-5 xs:col-start-1 md:col-start-8 flex flex-col gap-y-xl my-auto sm:col-start-1 sm:col-span-8 md:py-3xl"><div class="relative h-full w-full [&_[data-handle="playPauseNotifier"]]:!hidden [&_[data-handle="playPauseLoading"]]:!hidden [&_[data-handle="bigPlayButton"]]:!hidden" role="group" data-component-name="wistia-video" data-component-extra-video-id="wgdrtobp6h"><div><button aria-label="Lire la vidéo" aria-disabled="false" data-component-name="interface-button" data-mode="light" class="rounded-full duration-150 transition-colors focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline w-11 h-11 disabled:bg-shade-30 bg-black text-white hover:bg-shade-70 active:bg-shade-50 absolute z-10 left-1 bottom-1" tabindex="0"><div class="relative mx-auto w-6 h-6" style="width:24px;height:24px"><div class="absolute ease-out inset-0 transition-transform duration-200 scale-0"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M8 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path><path d="M16 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="absolute ease-out inset-0 transition-transform duration-200 scale-1 delay-200"><svg viewBox="0 0 24 24" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M22 12.0003C22 12.4529 21.7547 12.8707 21.3533 13.1021L8.02 20.8161C7.808 20.9383 7.57067 21 7.33333 21C7.10667 21 6.88 20.9447 6.676 20.8329C6.25867 20.604 6 20.1772 6 19.7143V4.28627C6 3.82343 6.25867 3.39659 6.676 3.16774C7.09333 2.9376 7.608 2.94532 8.02 3.18445L21.3533 10.8985C21.7547 11.1299 22 11.5477 22 12.0003Z" fill="currentColor"></path></svg></div></div></button></div><div class="w-full h-full aspect-[8/7]" role="region"><div class="h-full w-full"><div id="wgdrtobp6h" class="wistia-video-player-embed wistia_embed wmode=transparent h-full w-full relative z-[1] chromatic-ignore wistia_async_wgdrtobp6h"></div><div class="w-full h-full inset-0 absolute z-[1] transition-opacity duration-300 opacity-100 pointer-events-none"><img alt="Une fenêtre de chat ouverte laisse apparaître une conversation à propos d’une commande entre une employée d’une boutique et un client. L’image d’une femme représente les commentaires de l’employée et l’image d’un homme les réponses du client." aria-hidden="true" class="h-full w-full object-cover" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/aaec987dbb46f1d79519daa735af3897.webp?width=838&height=734 1x, https://cdn.shopify.com/b/shopify-brochure2-assets/aaec987dbb46f1d79519daa735af3897.webp 2x"/></div></div></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl" data-section-name="how-inbox-works" data-component-name="how-inbox-works" data-viewable-component="true" data-mode="light" id="how-inbox-works"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t2 text-balance">Comment fonctionne Shopify Inbox</h2></div></div></div><div class="grid" data-mode="light"><div class="container relative md:aspect-[21/9]"><div><div class="w-full shrink-0 transition-opacity duration-500 ease-linear opacity-0 absolute flex gap-y-0 top-0 aspect-[21/9]"><div class="relative h-full w-full [&_[data-handle="playPauseNotifier"]]:!hidden [&_[data-handle="playPauseLoading"]]:!hidden [&_[data-handle="bigPlayButton"]]:!hidden" role="group" data-component-name="wistia-video" data-component-extra-video-id="1nqpmh1a69"><div><button aria-label="Lire la vidéo" aria-disabled="false" data-component-name="interface-button" data-mode="light" class="rounded-full duration-150 transition-colors focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline w-16 h-16 md:w-24 md:h-24 disabled:bg-shade-30 bg-black text-white hover:bg-shade-70 active:bg-shade-50 absolute z-10 top-1/2 left-1/2 -translate-x-1/2 -translate-y-1/2 hidden" tabindex="0"><div class="relative mx-auto w-9 h-9" style="width:48px;height:48px"><div class="absolute ease-out inset-0 transition-transform duration-200 scale-0"><svg viewBox="0 0 24 24" aria-hidden="true"><path d="M8 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path><path d="M16 4V20" stroke="currentColor" stroke-width="2" stroke-linecap="round"></path></svg></div><div class="absolute ease-out inset-0 transition-transform duration-200 scale-1 delay-200"><svg viewBox="0 0 24 24" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M22 12.0003C22 12.4529 21.7547 12.8707 21.3533 13.1021L8.02 20.8161C7.808 20.9383 7.57067 21 7.33333 21C7.10667 21 6.88 20.9447 6.676 20.8329C6.25867 20.604 6 20.1772 6 19.7143V4.28627C6 3.82343 6.25867 3.39659 6.676 3.16774C7.09333 2.9376 7.608 2.94532 8.02 3.18445L21.3533 10.8985C21.7547 11.1299 22 11.5477 22 12.0003Z" fill="currentColor"></path></svg></div></div></button></div><div class="w-full h-full aspect-[21/9]" role="region"><div class="h-full w-full"><div id="1nqpmh1a69" class="wistia-video-player-embed wistia_embed wmode=transparent h-full w-full relative z-[1] chromatic-ignore"></div><div class="w-full h-full inset-0 absolute z-[1] transition-opacity duration-300 opacity-100 pointer-events-none"><img alt="" aria-hidden="true" class="h-full w-full object-cover" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/7e0c0c734867f2d7d78c728faddfdd1d.webp" loading="lazy"/></div></div></div></div><div class="md:hidden grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12"><div class="grid col-span-4 sm:col-span-6 md:col-span-12 gap-y-xl"><div class="flex flex-wrap gap-x-4 gap-y-6"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div></div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t6 text-balance">Faites la configuration pour votre boutique</h2><p class="richtext text-body-base opacity-body pt-2">Ajoutez Shopify Inbox gratuitement et personnalisez le chat de la boutique en ligne, les messages d’accueil, et plus encore directement depuis l’éditeur de boutique en ligne.</p></div></div></div></div></div><div><div class="w-full shrink-0 transition-opacity duration-500 ease-linear opacity-0 absolute flex gap-y-0 top-0 aspect-[21/9]"><div><picture data-component-name="image"><img alt="Affichage Shopify Inbox sur appareil mobile et ordinateur montrant un message de la part d’une cliente, Jenny Wilson." height="600" loading="lazy" src="https://cdn.shopify.com/b/shopify-brochure2-assets/6679b7dc800afb3e1454c5da1d43a107.webp?width=1420&height=600" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/6679b7dc800afb3e1454c5da1d43a107.webp 2x" width="1420" aria-hidden="true"/></picture></div><div class="md:hidden grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12"><div class="grid col-span-4 sm:col-span-6 md:col-span-12 gap-y-xl"><div class="flex flex-wrap gap-x-4 gap-y-6"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div></div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t6 text-balance">Discutez par chat à tout moment, où que vous soyez</h2><p class="richtext text-body-base opacity-body pt-2">Parlez à vos clients et gérez facilement les conversations depuis l’application mobile ou le web.</p></div></div></div></div></div><div><div class="w-full shrink-0 transition-opacity duration-500 ease-linear opacity-0 absolute flex gap-y-0 top-0 aspect-[21/9]"><div><picture data-component-name="image"><img alt="Interface de réponses instantanées présentant des suggestions de questions et de réponses à des demandes courantes. Une fenêtre de chat à droite montre un aperçu de l’une des suggestions." height="600" loading="lazy" src="https://cdn.shopify.com/b/shopify-brochure2-assets/085665c6fff04880d8befc24326666ab.webp?width=1420&height=600" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/085665c6fff04880d8befc24326666ab.webp 2x" width="1420" aria-hidden="true"/></picture></div><div class="md:hidden grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12"><div class="grid col-span-4 sm:col-span-6 md:col-span-12 gap-y-xl"><div class="flex flex-wrap gap-x-4 gap-y-6"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 before:duration-100 bg-black/20 group-hover/card:bg-black before:bg-black"></div></div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t6 text-balance">Répondez instantanément</h2><p class="richtext text-body-base opacity-body pt-2">Obtenez des réponses générées par l’IA aux questions les plus fréquemment posées, afin que les acheteurs obtiennent immédiatement les informations dont ils ont besoin.</p></div></div></div></div></div></div><div class="hidden md:grid container items-start grid-cols-3 gap-x-gutter md:pt-xl"><div class="grid gap-y-md"><div class="group/card grid gap-y-xl cursor-pointer items-start"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 bg-black/20 group-hover/card:bg-black before:duration-100 before:bg-black"></div><div class="grid gap-y-md group-hover/card:opacity-100 duration-[250ms] opacity-60"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Faites la configuration pour votre boutique</h2><p class="richtext text-body-base opacity-body pt-2">Ajoutez Shopify Inbox gratuitement et personnalisez le chat de la boutique en ligne, les messages d’accueil, et plus encore directement depuis l’éditeur de boutique en ligne.</p></div></div></div></div><div class="grid gap-y-md"><div class="group/card grid gap-y-xl cursor-pointer items-start"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 bg-black/20 group-hover/card:bg-black before:duration-100 before:bg-black"></div><div class="grid gap-y-md group-hover/card:opacity-100 duration-[250ms] opacity-60"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Discutez par chat à tout moment, où que vous soyez</h2><p class="richtext text-body-base opacity-body pt-2">Parlez à vos clients et gérez facilement les conversations depuis l’application mobile ou le web.</p></div></div></div></div><div class="grid gap-y-md"><div class="group/card grid gap-y-xl cursor-pointer items-start"><div class="w-16 md:w-full h-1 duration-[250ms] before:block before:w-full before:h-1 before:transition-all before:origin-left before:ease-linear before:scale-x-0 bg-black/20 group-hover/card:bg-black before:duration-100 before:bg-black"></div><div class="grid gap-y-md group-hover/card:opacity-100 duration-[250ms] opacity-60"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Répondez instantanément</h2><p class="richtext text-body-base opacity-body pt-2">Obtenez des réponses générées par l’IA aux questions les plus fréquemment posées, afin que les acheteurs obtiennent immédiatement les informations dont ils ont besoin.</p></div></div></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl checkout-gradient" data-section-name="checkout" data-component-name="side-by-side-list" data-viewable-component="true" data-mode="light" id="checkout"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 col-start-1"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="text-base tracking-ff-tight font-bold uppercase leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Dégagez des informations pertinentes</h2><p class="richtext text-t2 text-balance">Convertissez les conversations en ventes</p></div></div></div><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl" data-component-name="side-by-side"><div class="col-span-4 xs:col-span-4 md:col-span-6 col-start-1 flex flex-col gap-y-xl sm:col-span-6 place-content-center"><div class="grid gap-y-xl mt-4 md:mt-0" mode="light"><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Opérations relatives au panier</h2><p class="richtext text-body-base opacity-body pt-2">Obtenez des informations sur ce que les clients ont placé dans leur panier lorsque vous parlez avec eux dans le chat de votre boutique en ligne.</p></div></div></div><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Codes de réduction</h2><p class="richtext text-body-base opacity-body pt-2">Partagez des codes de réduction via le chat pour conclure des ventes et transformer un acheteur occasionnel en client fidèle.</p></div></div></div><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Classification des messages</h2><p class="richtext text-body-base opacity-body pt-2">Identifiez les conversations susceptibles de mener à une vente avec la classification automatique des messages.</p></div></div></div></div></div><div class="col-span-4 xs:col-span-4 sm:col-span-6 md:col-span-5 xs:col-start-1 sm:col-start-1 md:col-start-8 flex flex-col gap-y-xl order-first md:order-last"><picture data-component-name="image"><img alt="Une entrepreneuse est assise à son bureau et utilise Shopify Inbox sur son appareil mobile pour échanger avec un client. Elle partage un code de réduction dans le chat pour conclure la vente." class="mx-auto" height="625" loading="lazy" src="https://cdn.shopify.com/b/shopify-brochure2-assets/5660218cfa0c455910ec5bfdeda0d80b.webp?width=625&height=625" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/5660218cfa0c455910ec5bfdeda0d80b.webp 2x" width="625"/></picture></div></div></section><section class="grid gap-y-2xl grid-cols-full bg-section-dark-bg text-section-dark-text py-3xl" data-section-name="more-than-customer-support-section" data-component-name="more-than-customer-support-section" data-viewable-component="true" data-mode="dark" id="more-than-customer-support-section"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="conversion"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-dark-text" data-mode="dark" data-component-name="heading-group"><h2 class="text-base tracking-ff-tight font-bold uppercase leading-none pb-xs text-eyebrow-dark-text" data-component-name="kicker">plus qu’un service à la clientèle</h2><p class="richtext text-t2 text-balance">70 % des conversations dans Shopify Inbox concernent des décisions d’achat</p></div><div data-component-name="button-group" class="mt-md" data-mode="dark"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-center"></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl empower-yourself-gradient" data-section-name="empower-yourself" data-component-name="side-by-side-list" data-viewable-component="true" data-mode="light" id="empower-yourself"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 col-start-1"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="text-base tracking-ff-tight font-bold uppercase leading-none pb-xs text-eyebrow-light-text" data-component-name="kicker">Donnez-vous les moyens d’agir, ainsi qu’à votre équipe</h2><p class="richtext text-t2 text-balance">Aidez plus de clients en moins de temps</p></div></div></div><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl" data-component-name="side-by-side"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-6 col-start-1 flex flex-col gap-y-xl"><picture data-component-name="image"><img alt="Une entrepreneuse est debout dans son bureau et porte un carton tout en faisant l’inventaire. Trois réponses instantanées s’affichent à l’écran. Cette fonctionnalité de Shopify Inbox aide les clients sans recourir au chat en direct." class="mx-auto" height="840" loading="lazy" src="https://cdn.shopify.com/b/shopify-brochure2-assets/43ad1d0ca017ac83c4f7549e0d5e576c.webp?width=840&height=840" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/43ad1d0ca017ac83c4f7549e0d5e576c.webp 2x" width="840"/></picture></div><div class="col-span-4 xs:col-span-4 md:col-span-5 xs:col-start-1 sm:col-start-1 md:col-start-8 flex flex-col gap-y-xl sm:col-span-6 place-content-center"><div class="grid gap-y-xl mt-4 md:mt-0" mode="light"><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance"><span class="richtext text-t5 relative">Alimentez les conversations avec des réponses instantanées <div class="inline-block absolute ml-3 mt-1" style="width:25px;height:25px"><div class="relative size-full mx-auto" data-nosnippet="true" style="aspect-ratio:4/3"></div></div></span></h2><p class="richtext text-body-base opacity-body pt-2">Shopify Magic propose des FAQ et des réponses personnalisées pour votre boutique. Validez et publiez des réponses instantanées qui sont élaborées pour votre entreprise dans la fenêtre de chat de votre boutique, ce qui incite les clients à réaliser des achats.</p></div></div></div><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance"><span class="richtext text-t5 relative">Générez des suggestions de réponses <div class="inline-block absolute ml-3 mt-1" style="width:25px;height:25px"><div class="relative size-full mx-auto" data-nosnippet="true" style="aspect-ratio:4/3"></div></div></span></h2><p class="richtext text-body-base opacity-body pt-2">Répondez rapidement aux demandes par chat en direct avec l’aide de Shopify Magic. Relisez le texte suggéré, modifiez-le et répondez pour favoriser les conversions en haut de l’entonnoir, et transformez ainsi davantage de chats en achats.</p></div></div></div><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance"><span class="richtext text-t5 relative">Statut de commande </span></h2><p class="richtext text-body-base opacity-body pt-2">Consacrez moins de temps au service à la clientèle et envoyez des mises à jour automatiques sur le statut des commandes grâce au chat de votre boutique en ligne.</p></div></div></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl" data-section-name="testimonial" data-component-name="testimonial" data-viewable-component="true" data-mode="light" id="testimonial"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl text-black" data-component-name="testimonial" aria-label="Témoignages" role="group" aria-roledescription="diapositive"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-12 lg:col-span-9 col-start-1 relative flex flex-col ml-3 md:ml-0 order-2 md:order-1 z-10"><blockquote tabindex="0" class="flex flex-col h-full top-0 z-0"><p class="grow before:content-[open-quote] before:absolute before:-translate-x-full after:content-[close-quote] text-t4"> Shopify Inbox est un outil performant. Après avoir investi du temps, de l’argent et de l’énergie pour convaincre le client, il m’aide à conclure la vente. Il offre de sérieux avantages. </p><footer class="flex flex-col gap-y-xs mt-lg text-body-base"><p class="text-t7">Wood Wood Toys</p><cite class="text-body-sm not-italic"><strong>Rennie Wood</strong> — Propriétaire</cite></footer></blockquote></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl the-power-to-chat-gradient" data-section-name="the-power-to-chat" data-component-name="side-by-side-list" data-viewable-component="true" data-mode="light" id="the-power-to-chat"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 col-start-1"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t2 text-balance">Le pouvoir de discuter à votre façon</h2><p class="richtext text-body-lg opacity-body pt-sm">Les clients attendent des réponses rapides et la pression de répondre en temps réel est un défi pour la plupart des entreprises. Avec Shopify Inbox, vous pouvez envoyer des messages de qualité sans avoir besoin de passer par un chat en direct.</p></div></div></div><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-xl" data-component-name="side-by-side"><div class="col-span-4 xs:col-span-4 md:col-span-6 col-start-1 flex flex-col gap-y-xl sm:col-span-6 place-content-center"><div class="grid gap-y-xl mt-4 md:mt-0" mode="light"><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Messages automatiques</h2><p class="richtext text-body-base opacity-body pt-2">Accueillez vos clients avec des messages automatiques pour qu’ils se sentent bienvenus et informez-les de vos disponibilités pour les aider en temps réel.</p></div></div></div><div data-component-name="card" class="rounded-2xl ring-0 ring-black/20 border-black p-0 flex flex-col sm:flex-row gap-x-lg gap-y-4 sm:gap-y-0" data-mode="light"><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Assurez un suivi grâce aux e-mails</h2><p class="richtext text-body-base opacity-body pt-2">Réunissez des informations à propos de vos clients via le chat et continuez d’échanger par e-mail sans quitter Shopify Inbox.</p></div></div></div></div></div><div class="col-span-4 xs:col-span-4 sm:col-span-6 md:col-span-5 xs:col-start-1 sm:col-start-1 md:col-start-8 flex flex-col gap-y-xl order-first md:order-last"><picture data-component-name="image"><img alt="Une photographie du bureau d’un propriétaire d’entreprise, le soir. Une fenêtre de chat est ouverte avec un message indiquant au client que le chat en direct n’est pas disponible. Shopify Inbox enregistre les adresses e-mail et les numéros de téléphone pour que le propriétaire de l’entreprise puisse recontacter les clients par la suite." class="mx-auto" height="625" loading="lazy" src="https://cdn.shopify.com/b/shopify-brochure2-assets/eb446d2ac47af5944ac93d63f0476c65.webp?width=625&height=625" srcSet="https://cdn.shopify.com/b/shopify-brochure2-assets/eb446d2ac47af5944ac93d63f0476c65.webp 2x" width="625"/></picture></div></div></section><section class="grid grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl gap-y-2xl" data-section-name="resources-section" data-component-name="resources-section" data-viewable-component="true" data-mode="light" id="resources-section"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="section-header"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 col-start-1"><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t2 text-balance">Ressources pour vous aider à démarrer</h2></div></div></div><div class="grid grid-cols-1 gap-x-gutter gap-y-gutter sm:grid-cols-2 container" data-component-name="card-grid"><div data-component-name="card" class="rounded-2xl ring-black/20 border-black p-lg ring-1" data-mode="light"><div data-component-name="card-icon"></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Centre d’aide</h2><p class="richtext text-body-base opacity-body pt-2">En savoir plus sur Shopify Inbox.</p></div><div class="leading-[0] mt-md"><a data-component-name="visit-help-center" data-mode="light" class="group font-bold focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-button-size link no-underline" style="widows:2" aria-label="Source externe : Consultez le Centre d’aide" text="Consultez le Centre d’aide" href="https://help.shopify.com/fr/manual/inbox?utm_campaign=inbox_resources_help_docs&utm_medium=inbox&utm_source=brochure"><span class="inline underline hover:no-underline">Consultez le Centre d’aide</span><span class="inline whitespace-nowrap"> </span></a></div></div></div><div data-component-name="card" class="rounded-2xl ring-black/20 border-black p-lg ring-1" data-mode="light"><div data-component-name="card-icon"></div><div><div class="text-left text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t5 text-balance">Assistance</h2><p class="richtext text-body-base opacity-body pt-2">Contactez notre équipe d’assistance en cas de besoin.</p></div><div class="leading-[0] mt-md"><a data-component-name="contact-support" data-mode="light" class="group font-bold focus:outline-state-focus outline-2 outline-offset-2 transition-colors duration-150 ease-in-out text-link-light focus:text-link-light-focus hover:text-link-light-hover active:text-link-light-active disabled:text-link-light-disabled text-button-size link no-underline" style="widows:2" aria-label="Source externe : Contactez l’assistance" text="Contactez l’assistance" href="https://help.shopify.com/fr/questions/contact?utm_campaign=inbox_resources_support_contact&utm_medium=inbox&utm_source=brochure"><span class="inline underline hover:no-underline">Contactez l’assistance</span><span class="inline whitespace-nowrap"> </span></a></div></div></div></div></section><section class="grid gap-y-2xl grid-cols-full pb-2xl bg-section-light-bg text-section-light-text pt-2xl conversion-background" data-section-name="conversion" data-component-name="conversion" data-viewable-component="true" data-mode="light" id="conversion"><div class="container grid grid-cols-4 sm:grid-cols-8 md:grid-cols-12 gap-x-gutter gap-y-2xl" data-component-name="conversion"><div class="col-span-4 xs:col-span-4 sm:col-span-8 md:col-span-10 lg:col-span-8 xl:col-span-8 xs:col-start-1 sm:col-start-1 md:col-start-2 lg:col-start-3 xl:col-start-3"><div class="text-center text-section-light-text" data-mode="light" data-component-name="heading-group"><h2 class="richtext text-t2 text-balance">Convertissez les visiteurs en acheteurs grâce au pouvoir du chat</h2><p class="richtext text-body-lg opacity-body pt-sm">Shopify Inbox est une application de chat professionnel intégrée à votre interface administrateur.</p></div><div data-component-name="button-group" class="mt-md" data-mode="light"><div class="flex gap-y-sm flex-wrap gap-x-sm justify-center"><a href="https://apps.shopify.com/inbox?locale=fr" class="inline-block self-center overflow-hidden max-w-full px-button-px py-button-py ring-inset rounded-button font-button-font font-button-weight tracking-button-tracking transition-all duration-150 focus-visible:outline-2 focus-visible:outline-offset-2 focus-visible:outline-state-focus focus-visible:outline md:px-button-lg-px md:py-button-lg-py text-button-lg-size border-2 text-button-light-primary-text bg-button-light-primary-bg border-button-light-primary-border ring-button-light-primary-border hover:text-button-light-primary-text-hover hover:bg-button-light-primary-bg-hover hover:border-button-light-primary-border-hover hover:ring-button-light-primary-border-hover focus:text-button-light-primary-text-focus focus:bg-button-light-primary-bg-focus focus:border-button-light-primary-border-focus focus:ring-button-light-primary-border-focus active:text-button-light-primary-text-active active:bg-button-light-primary-bg-active active:border-button-light-primary-border-active active:ring disabled:text-button-light-primary-text-disabled disabled:bg-button-light-primary-bg-disabled disabled:border-button-light-primary-border-disabled disabled:ring-button-light-primary-border-disabled" data-component-name="conversion-link" data-mode="light" target="">Obtenir l’application</a></div><p class="richtext text-body-sm pt-sm font-semi-medium text-center text-black opacity-body">Vous n’avez pas de boutique Shopify ? Démarrez un <a href="https://accounts.shopify.com/store-create?locale=fr&language=fr&signup_page=https%3A%2F%2Fwww.shopify.com%2Ffr%2Finbox&signup_types%5B%5D=paid_trial_experience" data-component-name="start-free-trial">essai gratuit de 3 jours</a>.</p></div></div></div></section></main><footer class="relative flex flex-col font-sans bg-black text-white" data-component-name="footer" data-viewable-component="true"><section class="container flex flex-col gap-16 py-16 my-0 sm:justify-start sm:pb-16 md:flex-row md:flex-nowrap md:justify-between md:pb-20 md:py-20 md:gap-20 xl:w-full bg-black text-white" data-section-name="footer" data-section-index="1" data-component-name="footer" data-viewable-component="true"><div class="min-w-[100px]"><svg fill="none" role="img" viewBox="0 0 56 64" class="h-[44px]" height="64" data-component-name="shopify-logo"><title>Logo Shopify</title><g clip-path="url(#clip0_198_267)"><path d="M37.7102 7.42882C37.7102 7.42882 37.0044 7.6296 35.8448 7.98098C35.6432 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20.2129L27.3148 27.4286C27.3148 27.4286 25.1548 26.4426 22.5898 26.6218C18.8098 26.8459 18.8098 29.2213 18.8098 29.8039C19.0348 33.0308 27.5398 33.7479 28.0348 41.3221C28.3948 47.2829 24.8848 51.3613 19.7548 51.6751C13.6348 51.9888 10.2598 48.4034 10.2598 48.4034L11.5648 42.8907C11.5648 42.8907 14.9848 45.4454 17.6848 45.2661C19.4398 45.1765 20.1148 43.6975 20.0248 42.7115C19.7548 38.4986 12.8248 38.7675 12.3748 31.8207C12.0148 25.9944 15.8398 20.1232 24.2998 19.5854C27.5848 19.3613 29.2498 20.2129 29.2498 20.2129Z" fill="black"></path></g><defs><clipPath id="clip0_198_267"><rect width="225" height="64" fill="white"></rect></clipPath></defs></svg></div><div class="md:block md:justify-end"><div class="flex flex-col flex-wrap gap-12 gap-x-4 md:gap-20 md:gap-x-16 sm:grid sm:max-h-fit sm:grid-cols-3 lg:grid-cols-4 max-h-[92rem] sm:max-h-[75rem]"><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="shopify"><h2 class="text-base font-bold text-white">Shopify</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/a-propos-de-nous" aria-label="À propos" data-component-name="propos">À propos</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/carrieres" aria-label="Carrières" data-component-name="carri-res">Carrières</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://shopifyinvestors.com/home/default.aspx" aria-label="Source externe : Investisseurs" data-component-name="investisseurs">Investisseurs</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://news.shopify.com/informations" aria-label="Source externe : Presse et médias" data-component-name="presse-et-m-dias">Presse et médias</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/partenaires" aria-label="Partenaires" data-component-name="partenaires">Partenaires</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/affilies" aria-label="Affiliés" data-component-name="affili-s">Affiliés</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/legal" aria-label="Mentions légales" data-component-name="mentions-l-gales">Mentions légales</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://www.shopifystatus.com/" aria-label="Source externe : Statut du service" data-component-name="statut-du-service">Statut du service</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="assistance"><h2 class="text-base font-bold text-white">Assistance</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://help.shopify.com/fr/questions" aria-label="Source externe : Assistance aux marchands" data-component-name="assistance-aux-marchands">Assistance aux marchands</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://help.shopify.com/fr/" aria-label="Source externe : Centre d’aide" data-component-name="centre-d-aide">Centre d’aide</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://www.shopify.com/partners/directory" aria-label="Source externe : Faites appel à un partenaire" data-component-name="faites-appel-un-partenaire">Faites appel à un partenaire</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://academy.shopify.com?itcat=brochure&itterm=global-footer" aria-label="Source externe : Shopify Academy" data-component-name="shopify-academy">Shopify Academy</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://community.shopify.com/c/Communauté-Shopify-FR/ct-p/fr?utm_campaign=footer&utm_content=fr&utm_medium=web&utm_source=shopify" aria-label="Source externe : Communauté Shopify" data-component-name="communaut-shopify">Communauté Shopify</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="d-veloppeurs"><h2 class="text-base font-bold text-white">Développeurs</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://shopify.dev" aria-label="Source externe : Shopify.dev" data-component-name="shopify-dev">Shopify.dev</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://shopify.dev/api" aria-label="Source externe : Documentation API" data-component-name="documentation-a-p-i">Documentation API</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://devdegree.ca" aria-label="Source externe : Dev Degree" data-component-name="dev-degree">Dev Degree</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="produits"><h2 class="text-base font-bold text-white">Produits</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://shop.app" aria-label="Source externe : Shop" data-component-name="shop">Shop</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/shop-pay" aria-label="Shop Pay" data-component-name="shop-pay">Shop Pay</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/plus" aria-label="Shopify Plus" data-component-name="shopify-plus">Shopify Plus</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="https://www.linkpop.com/fr" aria-label="Source externe : Linkpop" data-component-name="linkpop">Linkpop</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/enterprise" aria-label="Shopify pour les entreprises" data-component-name="shopify-pour-les-entreprises">Shopify pour les entreprises</a></li></ul></div><div class="w-[calc(50%_-_1rem)] sm:w-fit" data-component-name="solutions"><h2 class="text-base font-bold text-white">Solutions</h2><ul class="mt-4 md:mt-6"><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/site-de-vente-en-ligne" aria-label="Éditeur de boutique en ligne" data-component-name="diteur-de-boutique-en-ligne">Éditeur de boutique en ligne</a></li><li><a class="mt-2 block py-3 text-base font-semi-medium hover:underline md:py-0.5 text-[#E0E0E0] hover:text-white" href="/fr/website/builder" aria-label="Outil de création de site web" data-component-name="outil-de-cr-ation-de-site-web">Outil de création de site web</a></li></ul></div></div></div></section><section class="border-t my-0 container max-sm:mx-0 xl:w-full border-white border-opacity-20 bg-inherit" data-section-name="footer" data-section-index="2" data-component-name="footer" data-viewable-component="true"><div class="flex flex-col items-center justify-center gap-4 py-8 sm:items-start sm:gap-8 lg:flex-row lg:justify-between lg:gap-10 bg-black text-white"><div class="mt-1 flex w-full flex-col items-center justify-center sm:flex-row sm:items-start sm:justify-start sm:gap-8 lg:gap-14"><div class="relative hidden sm:block" data-click-outside="dismiss" data-component-name="regions"><button aria-controls="regionSelector" aria-expanded="false" aria-haspopup="true" class="bg-transparent mx-auto md:inline-block py-3 text-[#E0E0E0] hover:text-white" type="button" data-component-name="region-selector-open" tabindex="0" aria-label="Navigation par région. Actuel: France"><span class="inline-flex items-center"><svg viewBox="0 0 45 45" aria-hidden="true" focusable="false" class="mr-1 h-4 w-4 fill-white"><path d="M22.5 2A20.5 20.5 0 1 0 43 22.5 20.52 20.52 0 0 0 22.5 2zm-4.23 28.79A33.67 33.67 0 0 0 22 31a34.54 34.54 0 0 0 4.76-.33 30.45 30.45 0 0 1-4.26 9 30.41 30.41 0 0 1-4.23-8.88zM22 28a29.86 29.86 0 0 1-4.47-.34A31 31 0 0 1 17 22a29.87 29.87 0 0 1 .36-4.64A30.13 30.13 0 0 1 22 17a31 31 0 0 1 5.66.53A29.85 29.85 0 0 1 28 22a31 31 0 0 1-.5 5.5 31 31 0 0 1-5.5.5zm-7.64-1a25.22 25.22 0 0 1-9.15-4.5 24.89 24.89 0 0 1 9-4.48A33.56 33.56 0 0 0 14 22a34.61 34.61 0 0 0 .36 5zM22.5 5.21a25.25 25.25 0 0 1 4.5 9.15 34.61 34.61 0 0 0-5-.36 33.58 33.58 0 0 0-4 .24 25.24 25.24 0 0 1 4.5-9.03zm8.29 13.06a30.41 30.41 0 0 1 8.89 4.23 30.46 30.46 0 0 1-9 4.26A34.54 34.54 0 0 0 31 22a33.67 33.67 0 0 0-.21-3.73zm8.82.59A33.75 33.75 0 0 0 30.26 15a29.2 29.2 0 0 0-3.89-9.56 17.54 17.54 0 0 1 13.24 13.42zm-21-13.41a29.16 29.16 0 0 0-3.85 9.35 29.16 29.16 0 0 0-9.35 3.85A17.54 17.54 0 0 1 18.64 5.44zM5.44 26.36a29.2 29.2 0 0 0 9.56 3.9 33.75 33.75 0 0 0 3.86 9.36A17.54 17.54 0 0 1 5.44 26.36zm20.7 13.25a33.73 33.73 0 0 0 3.91-9.56 33.73 33.73 0 0 0 9.56-3.91 17.55 17.55 0 0 1-13.47 13.47z"></path></svg><span class="break-keep">France</span><svg viewBox="0 0 10 5" aria-hidden="true" focusable="false" class="ml-2 h-3 w-3 fill-white"><path d="m0 0 5 5 5-5H0z"></path></svg></span></button><div aria-hidden="true" class="w-128 absolute bottom-[calc(100%+5em)] z-50 rounded-lg leading-8 bg-black text-white shadow-soft-dark-2xl inset-x-0" id="regionSelector" data-component-name="region-selector" style="display:none"><ul class="columns-2 px-5 py-8 md:px-14 md:py-10" data-component-name="region-nav" id="region-nav"><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fr/inbox?country=fr&lang=fr" data-component-name="fr-0" aria-current="true">France<svg viewBox="0 0 10 8" fill="none" aria-hidden="true" focusable="false" class="ml-2 w-3"><path d="M0.75 4.75L3 7.25L9.25 0.75" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/au/inbox?country=au&lang=en" lang="en" data-component-name="en-1" aria-current="false">Australia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/be/inbox?country=be&lang=nl" lang="nl" data-component-name="nl-2" aria-current="false">Belgium</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/br/inbox?country=br&lang=pt" lang="pt" data-component-name="pt-3" aria-current="false">Brasil</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca/inbox?country=ca&lang=en" lang="en" data-component-name="en-4" aria-current="false">Canada (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca-fr/inbox?country=ca&lang=fr" lang="fr" data-component-name="fr-5" aria-current="false">Canada (Français)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/cz/inbox?country=cz&lang=cs" lang="cs" data-component-name="cs-6" aria-current="false">Česká republika</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/co/inbox?country=co&lang=es" lang="es" data-component-name="es-7" aria-current="false">Colombia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/dk/inbox?country=dk&lang=da" lang="da" data-component-name="da-8" aria-current="false">Danmark</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/de/inbox?country=de&lang=de" lang="de" data-component-name="de-9" aria-current="false">Deutschland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es-es/inbox?country=es&lang=es" lang="es" data-component-name="es-10" aria-current="false">España</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es/inbox?country=us&lang=es" lang="es" data-component-name="es-11" aria-current="false">Español (Intl.)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/hk-en/inbox?country=hk&lang=en" lang="en" data-component-name="en-12" aria-current="false">Hong Kong SAR</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/in/inbox?country=in&lang=en" lang="en" data-component-name="en-13" aria-current="false">India</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/id/inbox?country=id&lang=en" lang="en" data-component-name="en-14" aria-current="false">Indonesia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ie/inbox?country=ie&lang=en" lang="en" data-component-name="en-15" aria-current="false">Ireland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/it/inbox?country=it&lang=it" lang="it" data-component-name="it-16" aria-current="false">Italia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/my/inbox?country=my&lang=en" lang="en" data-component-name="en-17" aria-current="false">Malaysia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/mx/inbox?country=mx&lang=es" lang="es" data-component-name="es-18" aria-current="false">México</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nl/inbox?country=nl&lang=nl" lang="nl" data-component-name="nl-19" aria-current="false">Nederland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nz/inbox?country=nz&lang=en" lang="en" data-component-name="en-20" aria-current="false">New Zealand</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ng/inbox?country=ng&lang=en" lang="en" data-component-name="en-21" aria-current="false">Nigeria</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no/inbox?country=no&lang=nb" lang="nb" data-component-name="nb-22" aria-current="false">Norge</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no-en/inbox?country=no&lang=en" lang="en" data-component-name="en-23" aria-current="false">Norway (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ph/inbox?country=ph&lang=en" lang="en" data-component-name="en-24" aria-current="false">Philippines</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pl/inbox?country=pl&lang=pl" lang="pl" data-component-name="pl-25" aria-current="false">Polska</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pt/inbox?country=pt&lang=pt" lang="pt-PT" data-component-name="pt-PT-26" aria-current="false">Portugal</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/sg/inbox?country=sg&lang=en" lang="en" data-component-name="en-27" aria-current="false">Singapore</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/za/inbox?country=za&lang=en" lang="en" data-component-name="en-28" aria-current="false">South Africa</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fi/inbox?country=fi&lang=fi" lang="fi" data-component-name="fi-29" aria-current="false">Suomi</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/se/inbox?country=se&lang=sv" lang="sv" data-component-name="sv-30" aria-current="false">Sverige</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/tr/inbox?country=tr&lang=tr" lang="tr" data-component-name="tr-31" aria-current="false">Türkiye</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/uk/inbox?country=gb&lang=en" lang="en" data-component-name="en-32" aria-current="false">United Kingdom</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/inbox?country=us&lang=en" lang="en" data-component-name="en-33" aria-current="false">USA</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/th/inbox?country=th&lang=th" lang="th" data-component-name="th-34" aria-current="false">ไทย</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/kr/inbox?country=kr&lang=ko" lang="ko" data-component-name="ko-35" aria-current="false">대한민국</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/tw/inbox?country=tw&lang=zh" lang="zh-Hant" data-component-name="zh-Hant-36" aria-current="false">台灣</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/jp/inbox?country=jp&lang=ja" lang="ja" data-component-name="ja-37" aria-current="false">日本</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/zh/inbox?country=us&lang=zh" lang="zh-Hans" data-component-name="zh-Hans-38" aria-current="false">简体中文</a></li></ul></div></div><div class="relative block sm:hidden" data-click-outside="dismiss" data-component-name="regions"><div aria-hidden="true" class="fixed top-0 left-0 z-50 h-full w-full text-[1.1428571429em] will-change-auto transition-opacity motion-reduce:transition-none bg-black pointer-events-none opacity-0"></div><button class="bg-transparent mx-auto md:inline-block py-3 text-[#E0E0E0] hover:text-white" type="button" data-component-name="region-selector-open" tabindex="0" aria-label="Navigation par région. Actuel: France"><span class="inline-flex items-center"><svg viewBox="0 0 45 45" aria-hidden="true" focusable="false" class="mr-1 h-4 w-4 fill-white"><path d="M22.5 2A20.5 20.5 0 1 0 43 22.5 20.52 20.52 0 0 0 22.5 2zm-4.23 28.79A33.67 33.67 0 0 0 22 31a34.54 34.54 0 0 0 4.76-.33 30.45 30.45 0 0 1-4.26 9 30.41 30.41 0 0 1-4.23-8.88zM22 28a29.86 29.86 0 0 1-4.47-.34A31 31 0 0 1 17 22a29.87 29.87 0 0 1 .36-4.64A30.13 30.13 0 0 1 22 17a31 31 0 0 1 5.66.53A29.85 29.85 0 0 1 28 22a31 31 0 0 1-.5 5.5 31 31 0 0 1-5.5.5zm-7.64-1a25.22 25.22 0 0 1-9.15-4.5 24.89 24.89 0 0 1 9-4.48A33.56 33.56 0 0 0 14 22a34.61 34.61 0 0 0 .36 5zM22.5 5.21a25.25 25.25 0 0 1 4.5 9.15 34.61 34.61 0 0 0-5-.36 33.58 33.58 0 0 0-4 .24 25.24 25.24 0 0 1 4.5-9.03zm8.29 13.06a30.41 30.41 0 0 1 8.89 4.23 30.46 30.46 0 0 1-9 4.26A34.54 34.54 0 0 0 31 22a33.67 33.67 0 0 0-.21-3.73zm8.82.59A33.75 33.75 0 0 0 30.26 15a29.2 29.2 0 0 0-3.89-9.56 17.54 17.54 0 0 1 13.24 13.42zm-21-13.41a29.16 29.16 0 0 0-3.85 9.35 29.16 29.16 0 0 0-9.35 3.85A17.54 17.54 0 0 1 18.64 5.44zM5.44 26.36a29.2 29.2 0 0 0 9.56 3.9 33.75 33.75 0 0 0 3.86 9.36A17.54 17.54 0 0 1 5.44 26.36zm20.7 13.25a33.73 33.73 0 0 0 3.91-9.56 33.73 33.73 0 0 0 9.56-3.91 17.55 17.55 0 0 1-13.47 13.47z"></path></svg><span class="break-keep">France</span><svg viewBox="0 0 10 5" aria-hidden="true" focusable="false" class="ml-2 h-3 w-3 fill-white"><path d="m0 0 5 5 5-5H0z"></path></svg></span></button><div aria-hidden="true" class="webkit-overflow-scrolling-touch fixed overflow-hidden z-[999] box-content will-change-auto w-full inset-0 mt-16 rounded-t-lg leading-[3rem] duration-300 ease-in-out motion-reduce:animation-none motion-reduce:transition-none bg-black text-white shadow-soft-dark-2xl invisible translate-y-full" id="mobileRegionSelector" aria-label="Navigation par région" aria-modal="true" role="dialog"><div class="border-shade-30 border-b"><div class="flex items-center justify-between px-5 py-4"><h3 class="text-lg font-medium">Pays/région</h3><button class="h-[1.2em] w-[1.2em] fill-current" type="button" data-component-name="region-selector-close"><svg viewBox="0 0 20 20" aria-label="Fermer la navigation par région" class="h-[1.2em] w-[1.2em] fill-current fill-white"><path d="m11.414 10 6.293-6.293a1 1 0 0 0-1.414-1.414L10 8.586 3.707 2.293a1 1 0 0 0-1.414 1.414L8.586 10l-6.293 6.293a1 1 0 0 0 1.414 1.414L10 11.414l6.293 6.293a.996.996 0 0 0 1.414 0 1 1 0 0 0 0-1.414L11.414 10z"></path></svg></button></div></div><div class="h-full overflow-y-scroll pb-4"><ul class="columns-2 px-5 py-8 md:px-14 md:py-10" data-component-name="region-nav" id="region-nav"><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fr/inbox?country=fr&lang=fr" data-component-name="fr-0" aria-current="true">France<svg viewBox="0 0 10 8" fill="none" aria-hidden="true" focusable="false" class="ml-2 w-3"><path d="M0.75 4.75L3 7.25L9.25 0.75" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"></path></svg></a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/au/inbox?country=au&lang=en" lang="en" data-component-name="en-1" aria-current="false">Australia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/be/inbox?country=be&lang=nl" lang="nl" data-component-name="nl-2" aria-current="false">Belgium</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/br/inbox?country=br&lang=pt" lang="pt" data-component-name="pt-3" aria-current="false">Brasil</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca/inbox?country=ca&lang=en" lang="en" data-component-name="en-4" aria-current="false">Canada (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ca-fr/inbox?country=ca&lang=fr" lang="fr" data-component-name="fr-5" aria-current="false">Canada (Français)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/cz/inbox?country=cz&lang=cs" lang="cs" data-component-name="cs-6" aria-current="false">Česká republika</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/co/inbox?country=co&lang=es" lang="es" data-component-name="es-7" aria-current="false">Colombia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/dk/inbox?country=dk&lang=da" lang="da" data-component-name="da-8" aria-current="false">Danmark</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/de/inbox?country=de&lang=de" lang="de" data-component-name="de-9" aria-current="false">Deutschland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es-es/inbox?country=es&lang=es" lang="es" data-component-name="es-10" aria-current="false">España</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/es/inbox?country=us&lang=es" lang="es" data-component-name="es-11" aria-current="false">Español (Intl.)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/hk-en/inbox?country=hk&lang=en" lang="en" data-component-name="en-12" aria-current="false">Hong Kong SAR</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/in/inbox?country=in&lang=en" lang="en" data-component-name="en-13" aria-current="false">India</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/id/inbox?country=id&lang=en" lang="en" data-component-name="en-14" aria-current="false">Indonesia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ie/inbox?country=ie&lang=en" lang="en" data-component-name="en-15" aria-current="false">Ireland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/it/inbox?country=it&lang=it" lang="it" data-component-name="it-16" aria-current="false">Italia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/my/inbox?country=my&lang=en" lang="en" data-component-name="en-17" aria-current="false">Malaysia</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/mx/inbox?country=mx&lang=es" lang="es" data-component-name="es-18" aria-current="false">México</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nl/inbox?country=nl&lang=nl" lang="nl" data-component-name="nl-19" aria-current="false">Nederland</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/nz/inbox?country=nz&lang=en" lang="en" data-component-name="en-20" aria-current="false">New Zealand</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ng/inbox?country=ng&lang=en" lang="en" data-component-name="en-21" aria-current="false">Nigeria</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no/inbox?country=no&lang=nb" lang="nb" data-component-name="nb-22" aria-current="false">Norge</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/no-en/inbox?country=no&lang=en" lang="en" data-component-name="en-23" aria-current="false">Norway (English)</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/ph/inbox?country=ph&lang=en" lang="en" data-component-name="en-24" aria-current="false">Philippines</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pl/inbox?country=pl&lang=pl" lang="pl" data-component-name="pl-25" aria-current="false">Polska</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/pt/inbox?country=pt&lang=pt" lang="pt-PT" data-component-name="pt-PT-26" aria-current="false">Portugal</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/sg/inbox?country=sg&lang=en" lang="en" data-component-name="en-27" aria-current="false">Singapore</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/za/inbox?country=za&lang=en" lang="en" data-component-name="en-28" aria-current="false">South Africa</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/fi/inbox?country=fi&lang=fi" lang="fi" data-component-name="fi-29" aria-current="false">Suomi</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/se/inbox?country=se&lang=sv" lang="sv" data-component-name="sv-30" aria-current="false">Sverige</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/tr/inbox?country=tr&lang=tr" lang="tr" data-component-name="tr-31" aria-current="false">Türkiye</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/uk/inbox?country=gb&lang=en" lang="en" data-component-name="en-32" aria-current="false">United Kingdom</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/inbox?country=us&lang=en" lang="en" data-component-name="en-33" aria-current="false">USA</a></li><li class="flex bg-black text-white fill-white"><a class="flex hover:underline text-white" href="/th/inbox?country=th&lang=th" 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Cliquez sur « Accepter tout » pour accepter ces utilisations. Pour en savoir plus, consultez notre \u003ca href=\\\"{{legalCookiesPath}}\\\"\u003ePolitique en matière de cookies\u003c/a\u003e.\",\"Shopify utilise des cookies pour offrir les fonctionnalités de site nécessaires et améliorer votre expérience. 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Inbox | Business chat app for Shopify businesses\",\"metaDescription\",\"Shopify Inbox is a free messaging app built to help you close sales, build strong customer relationships, and manage conversations across social media, online store chat, and email all from one place.\",\"hero\",{\"_2062\":2063,\"_2069\":2070,\"_2076\":2077,\"_952\":2081},\"headingGroupProps\",{\"_2064\":681,\"_2065\":2066,\"_2067\":2068},\"kicker\",\"headingHtml\",\"Turn browsers into buyers using the power of chat\",\"subheadHtml\",\"Manage customer conversations, create automated messages, and get insights to focus on chats that convert, all from Shopify Inbox.\",\"ctas\",{\"_2071\":2072,\"_353\":2075},\"buttons\",[2073],{\"_377\":2074},\"Get the app\",\"Don't have a Shopify store? Get started with a \u003ca href=\\\"{{deeplinkFreeTrial}}\\\" data-component-name=\\\"{{deeplinkFreeTrialName}}\\\"\u003e3-day free trial\u003c/a\u003e.\",\"images\",[2078],{\"_2079\":2080},\"alt\",\"A open chat window displays a conversation about an order between a store staff member and a customer. An image of a woman represents the staff member’s comments and an image of a man represents the customer’s response.\",[2082],{\"_2083\":2084},\"options\",{\"_2085\":2086},\"image\",{\"_2079\":2080},\"productFeature\",{\"_2089\":2090,\"_2092\":2093},\"sectionHeader\",{\"_2065\":2091},\"How Shopify Inbox works\",\"slideshow\",{\"_2094\":2095},\"cards\",[2096,2104,2110],{\"_93\":2097,\"_2085\":2100,\"_2101\":2102},{\"_2098\":2099},\"videoAltDescription\",\"Add Shopify Inbox for free and customize online store chat, welcome messages, and more from the online store editor.\",{\"_2079\":2099},\"headingGroup\",{\"_2065\":2103,\"_2067\":2099},\"Set it up on your store\",{\"_2085\":2105,\"_2101\":2107},{\"_2079\":2106},\"A mobile and desktop screen of Shopify inbox showing a message from customer, Jenny Wilson.\",{\"_2065\":2108,\"_2067\":2109},\"Chat anytime from anywhere\",\"Talk to customers and manage conversations with ease from the mobile app or web.\",{\"_2085\":2111,\"_2101\":2113},{\"_2079\":2112},\"Instant answers interface showing suggestions for questions and answers to common inquiries. A chat window to the right shows a preview of one of the suggestions.\",{\"_2065\":2114,\"_2067\":2115},\"Answer instantly\",\"Get AI-generated answers to the most commonly asked questions, so shoppers get the info they need right away.\",{\"_2089\":2117,\"_2085\":2120,\"_2122\":2123},{\"_2064\":2118,\"_2065\":2119},\"Harness powerful insights\",\"Turn conversations into checkouts\",{\"_2079\":2121},\"Business owner sits at her desk in her back office and uses Shopify Inbox to chat with a customer on her mobile device. She shares a discount code in the chat to close the sale.\",\"sideBySideItems\",[2124,2128,2132],{\"_2101\":2125},{\"_2065\":2126,\"_2067\":2127},\"Cart actions\",\"Get insights into what customers have in their cart when you talk to them using online store chat.\",{\"_2101\":2129},{\"_2065\":2130,\"_2067\":2131},\"Discount codes\",\"Share custom discount codes over chat to close sales and turn a one-time shopper into a loyal customer.\",{\"_2101\":2133},{\"_2065\":2134,\"_2067\":2135},\"Message classification\",\"Identify conversations that are likely to lead to a sale with automatic message classification.\",\"midPageConversion\",{\"_2064\":2138,\"_2065\":2139,\"_2071\":2140},\"more than customer support\",\"70% of Shopify Inbox conversations are with customers making a purchasing decision\",[2141],{\"_377\":95},\"empowerYourself\",{\"_2089\":2144,\"_2085\":2147,\"_2122\":2149},{\"_2065\":2145,\"_2064\":2146},\"Help more customers in less time\",\"Empower yourself and your team\",{\"_2079\":2148},\"Business owner is standing in her back office carrying a box while doing inventory. Three instant answers are showing on screen, this feature of Shopify Inbox helps customers help themselves without the need for live chat.\",[2150,2154,2158],{\"_2101\":2151},{\"_2065\":2152,\"_2067\":2153},\"Drive conversion with instant answers\",\"Shopify Magic suggests personalized FAQs and responses for your store. Review and publish instant answers that are crafted to your business in your store's chat window, moving buyers closer to a sale.\",{\"_2101\":2155},{\"_2065\":2156,\"_2067\":2157},\"Generate suggested replies\",\"Quickly respond to live chat inquiries with help from Shopify Magic. Review, edit, and respond to drive top-of-funnel conversions, turning more chats into checkouts.\",{\"_2101\":2159},{\"_2065\":2160,\"_2067\":2161},\"Order status\",\"Spend less time on customer support and send automated order status updates over online store chat.\",{\"_2163\":2164},\"testimonials\",[2165],{\"_2166\":2167,\"_2168\":2169,\"_988\":2170,\"_2171\":2172},\"author\",\"Rennie Wood\",\"authorTitle\",\"Owner\",\"Wood Wood Toys\",\"quoteHtml\",\"Shopify Inbox is a powerful tool... it helps me rescue sales after spending time, money, and energy getting a customer to that point. It pays huge dividends.\",\"thePowerToChat\",{\"_2089\":2175,\"_2122\":2178,\"_2085\":2187},{\"_2065\":2176,\"_2067\":2177},\"The power to chat on your terms\",\"Customers expect answers fast, and the pressure to respond in real time is a challenge for most businesses. 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Inbox | Application de chat professionnel pour les boutiques Shopify\",\"Shopify Inbox est une application de messagerie gratuite conçue pour vous aider à conclure des ventes, développer de solides relations avec vos clients et gérer vos conversations sur les médias sociaux, sur le chat de votre boutique en ligne et par e-mail depuis un seul et même endroit.\",{\"_2062\":2310,\"_2069\":2313,\"_2076\":2318,\"_952\":2321},{\"_2064\":681,\"_2065\":2311,\"_2067\":2312},\"Convertissez les visiteurs en acheteurs grâce au pouvoir du chat\",\"Gérez les conversations avec vos clients, créez des messages automatisés et accédez à des données pour vous concentrer sur les chats susceptibles de générer des ventes, le tout depuis Shopify Inbox.\",{\"_2071\":2314,\"_353\":2317},[2315],{\"_377\":2316},\"Obtenir l’application\",\"Vous n’avez pas de boutique Shopify ? Démarrez un \u003ca href=\\\"{{deeplinkFreeTrial}}\\\" data-component-name=\\\"{{deeplinkFreeTrialName}}\\\"\u003eessai gratuit de 3 jours\u003c/a\u003e.\",[2319],{\"_2079\":2320},\"Une fenêtre de chat ouverte laisse apparaître une conversation à propos d’une commande entre une employée d’une boutique et un client. L’image d’une femme représente les commentaires de l’employée et l’image d’un homme les réponses du client.\",[2322],{\"_2083\":2323},{\"_2085\":2324},{\"_2079\":2320},{\"_2089\":2326,\"_2092\":2328},{\"_2065\":2327},\"Comment fonctionne Shopify Inbox\",{\"_2094\":2329},[2330,2336,2342],{\"_93\":2331,\"_2085\":2333,\"_2101\":2334},{\"_2098\":2332},\"Ajoutez Shopify Inbox gratuitement et personnalisez le chat de la boutique en ligne, les messages d’accueil, et plus encore directement depuis l’éditeur de boutique en ligne.\",{\"_2079\":2332},{\"_2065\":2335,\"_2067\":2332},\"Faites la configuration pour votre boutique\",{\"_2085\":2337,\"_2101\":2339},{\"_2079\":2338},\"Affichage Shopify Inbox sur appareil mobile et ordinateur montrant un message de la part d’une cliente, Jenny Wilson.\",{\"_2065\":2340,\"_2067\":2341},\"Discutez par chat à tout moment, où que vous soyez\",\"Parlez à vos clients et gérez facilement les conversations depuis l’application mobile ou le web.\",{\"_2085\":2343,\"_2101\":2345},{\"_2079\":2344},\"Interface de réponses instantanées présentant des suggestions de questions et de réponses à des demandes courantes. Une fenêtre de chat à droite montre un aperçu de l’une des suggestions.\",{\"_2065\":2346,\"_2067\":2347},\"Répondez instantanément\",\"Obtenez des réponses générées par l’IA aux questions les plus fréquemment posées, afin que les acheteurs obtiennent immédiatement les informations dont ils ont besoin.\",{\"_2089\":2349,\"_2085\":2352,\"_2122\":2354},{\"_2064\":2350,\"_2065\":2351},\"Dégagez des informations pertinentes\",\"Convertissez les conversations en ventes\",{\"_2079\":2353},\"Une entrepreneuse est assise à son bureau et utilise Shopify Inbox sur son appareil mobile pour échanger avec un client. Elle partage un code de réduction dans le chat pour conclure la vente.\",[2355,2359,2363],{\"_2101\":2356},{\"_2065\":2357,\"_2067\":2358},\"Opérations relatives au panier\",\"Obtenez des informations sur ce que les clients ont placé dans leur panier lorsque vous parlez avec eux dans le chat de votre boutique en ligne.\",{\"_2101\":2360},{\"_2065\":2361,\"_2067\":2362},\"Codes de réduction\",\"Partagez des codes de réduction via le chat pour conclure des ventes et transformer un acheteur occasionnel en client fidèle.\",{\"_2101\":2364},{\"_2065\":2365,\"_2067\":2366},\"Classification des messages\",\"Identifiez les conversations susceptibles de mener à une vente avec la classification automatique des messages.\",{\"_2064\":2368,\"_2065\":2369,\"_2071\":2370},\"plus qu’un service à la clientèle\",\"70 % des conversations dans Shopify Inbox concernent des décisions d’achat\",[2371],{\"_377\":2372},\"Voir la vidéo\",{\"_2089\":2374,\"_2085\":2377,\"_2122\":2379},{\"_2065\":2375,\"_2064\":2376},\"Aidez plus de clients en moins de temps\",\"Donnez-vous les moyens d’agir, ainsi qu’à votre équipe\",{\"_2079\":2378},\"Une entrepreneuse est debout dans son bureau et porte un carton tout en faisant l’inventaire. Trois réponses instantanées s’affichent à l’écran. Cette fonctionnalité de Shopify Inbox aide les clients sans recourir au chat en direct.\",[2380,2384,2388],{\"_2101\":2381},{\"_2065\":2382,\"_2067\":2383},\"Alimentez les conversations avec des réponses instantanées\",\"Shopify Magic propose des FAQ et des réponses personnalisées pour votre boutique. Validez et publiez des réponses instantanées qui sont élaborées pour votre entreprise dans la fenêtre de chat de votre boutique, ce qui incite les clients à réaliser des achats.\",{\"_2101\":2385},{\"_2065\":2386,\"_2067\":2387},\"Générez des suggestions de réponses\",\"Répondez rapidement aux demandes par chat en direct avec l’aide de Shopify Magic. 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Avec Shopify Inbox, vous pouvez envoyer des messages de qualité sans avoir besoin de passer par un chat en direct.\",[2402,2406],{\"_2101\":2403},{\"_2065\":2404,\"_2067\":2405},\"Messages automatiques\",\"Accueillez vos clients avec des messages automatiques pour qu’ils se sentent bienvenus et informez-les de vos disponibilités pour les aider en temps réel.\",{\"_2101\":2407},{\"_2065\":2408,\"_2067\":2409},\"Assurez un suivi grâce aux e-mails\",\"Réunissez des informations à propos de vos clients via le chat et continuez d’échanger par e-mail sans quitter Shopify Inbox.\",{\"_2079\":2411},\"Une photographie du bureau d’un propriétaire d’entreprise, le soir. Une fenêtre de chat est ouverte avec un message indiquant au client que le chat en direct n’est pas disponible. Shopify Inbox enregistre les adresses e-mail et les numéros de téléphone pour que le propriétaire de l’entreprise puisse recontacter les clients par la suite.\",{\"_2089\":2413,\"_2192\":2415},{\"_2065\":2414},\"Ressources pour vous aider à démarrer\",{\"_2094\":2416},[2417,2422,2428],{\"_2101\":2418,\"_54\":2420},{\"_2065\":1411,\"_2067\":2419},\"En savoir plus sur Shopify Inbox.\",{\"_377\":2421},\"Consultez le Centre d’aide\",{\"_2101\":2423,\"_54\":2426},{\"_2065\":2424,\"_2067\":2425},\"Étude de cas\",\"Découvrez comment Wood Wood Toys utilise le chat pour développer son activité.\",{\"_377\":2427},\"Lire l’étude de cas\",{\"_2101\":2429,\"_54\":2431},{\"_2065\":1585,\"_2067\":2430},\"Contactez notre équipe d’assistance en cas de besoin.\",{\"_377\":2432},\"Contactez l’assistance\",{\"_2065\":2311,\"_2067\":2434,\"_2071\":2435,\"_353\":2317},\"Shopify Inbox est une application de chat professionnel intégrée à votre interface administrateur.\",[2436],{\"_377\":2316},\"minervaUser\",{\"_2439\":2440,\"_2441\":2442,\"_2443\":2444,\"_2445\":2446,\"_2447\":1853,\"_2448\":2449,\"_2450\":1653,\"_2451\":2452,\"_2453\":2454,\"_2455\":2456,\"_2460\":2461,\"_2463\":1653,\"_2464\":2465},\"annualDiscountPercentage\",25,\"basicAnnualPrice\",\"\u003cspan\u003e$29.00\u003c/span\u003e\",\"googleCountryOffer\",\"$600 SGD\",\"minimumMonthlyPrice\",\"$7\",\"minimumMonthlyPriceCurrency\",\"paidTrialAmount\",\"$1\",\"paidTrialMonths\",\"posProPriceUsd\",\"$89\",\"posRetailLocations\",\"1,000\",\"promoAmount\",{\"_2457\":1651,\"_1614\":1853,\"_2458\":2459},\"amount\",\"currencySymbol\",\"$\",\"signupTypes\",[2462],\"paid_trial_experience\",\"trialLength\",\"usd\",\"USD\",{\"_2060\":2467,\"_2087\":2492,\"_537\":2523,\"_2136\":2542,\"_2142\":2544,\"_82\":2559,\"_2173\":2562,\"_829\":2573,\"_2212\":2600,\"_2604\":2605},{\"_2062\":2468,\"_2069\":2471,\"_2076\":-5,\"_952\":2478},{\"_2064\":681,\"_2065\":2311,\"_2067\":2312,\"_2469\":2470},\"kickerAs\",\"h1\",{\"_2071\":2472,\"_353\":2477},[2473],{\"_377\":2316,\"_1870\":2474,\"_2475\":2476},\"https://apps.shopify.com/inbox?locale=fr\",\"componentName\",\"log-in-to-get-started\",\"Vous n’avez pas de boutique Shopify ? 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