Get service for your out of warranty or damaged Surface

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data-m='{"cN":"W0Nav_Surface_nav","id":"n1c5c2c1c9c2m1r1a1","sN":1,"aN":"c5c2c1c9c2m1r1a1"}'>Surface</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Xbox_cont","cT":"Container","id":"c6c2c1c9c2m1r1a1","sN":6,"aN":"c2c1c9c2m1r1a1"}'> <a id="shellmenu_37" class="js-subm-uhf-nav-link" href="https://www.xbox.com/" data-m='{"cN":"W0Nav_Xbox_nav","id":"n1c6c2c1c9c2m1r1a1","sN":1,"aN":"c6c2c1c9c2m1r1a1"}'>Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Deals_cont","cT":"Container","id":"c7c2c1c9c2m1r1a1","sN":7,"aN":"c2c1c9c2m1r1a1"}'> <a id="shellmenu_38" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/store/b/sale?icid=UHF_Holiday25_BF_201124_en_AU" data-m='{"cN":"W0Nav_Deals_nav","id":"n1c7c2c1c9c2m1r1a1","sN":1,"aN":"c7c2c1c9c2m1r1a1"}'>Black Friday Sale</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"Small Business_cont","cT":"Container","id":"c8c2c1c9c2m1r1a1","sN":8,"aN":"c2c1c9c2m1r1a1"}'> <a id="l0_SmallBusiness" 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aria-expanded="false" data-m='{"id":"nn2c10c2c1c9c2m1r1a1","sN":2,"aN":"c10c2c1c9c2m1r1a1"}'>Software</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_42-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_WindowsApps_cont","cT":"Container","id":"c3c10c2c1c9c2m1r1a1","sN":3,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_43" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/store/apps/windows?icid=CNavAppsWindowsApps" data-m='{"cN":"GlobalNav_More_Software_WindowsApps_nav","id":"n1c3c10c2c1c9c2m1r1a1","sN":1,"aN":"c3c10c2c1c9c2m1r1a1"}'>Windows Apps</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_AI_cont","cT":"Container","id":"c4c10c2c1c9c2m1r1a1","sN":4,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_44" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/ai" data-m='{"cN":"GlobalNav_More_Software_AI_nav","id":"n1c4c10c2c1c9c2m1r1a1","sN":1,"aN":"c4c10c2c1c9c2m1r1a1"}'>AI</a> </li> <li 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data-m='{"cN":"More_Software_Skype_cont","cT":"Container","id":"c7c10c2c1c9c2m1r1a1","sN":7,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_47" class="js-subm-uhf-nav-link" href="https://www.skype.com/en/" data-m='{"cN":"GlobalNav_More_Software_Skype_nav","id":"n1c7c10c2c1c9c2m1r1a1","sN":1,"aN":"c7c10c2c1c9c2m1r1a1"}'>Skype</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneNote_cont","cT":"Container","id":"c8c10c2c1c9c2m1r1a1","sN":8,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_48" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/microsoft-365/onenote/digital-note-taking-app" data-m='{"cN":"GlobalNav_More_Software_OneNote_nav","id":"n1c8c10c2c1c9c2m1r1a1","sN":1,"aN":"c8c10c2c1c9c2m1r1a1"}'>OneNote</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Microsoft Teams_cont","cT":"Container","id":"c9c10c2c1c9c2m1r1a1","sN":9,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_49" class="js-subm-uhf-nav-link" 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data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c3c11c2c1c9c2m1r1a1","sN":3,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_51" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c3c11c2c1c9c2m1r1a1","sN":1,"aN":"c3c11c2c1c9c2m1r1a1"}'>Shop Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Accessories_cont","cT":"Container","id":"c4c11c2c1c9c2m1r1a1","sN":4,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_52" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/store/b/accessories" data-m='{"cN":"GlobalNav_More_PCsAndDevices_Accessories_nav","id":"n1c4c11c2c1c9c2m1r1a1","sN":1,"aN":"c4c11c2c1c9c2m1r1a1"}'>Accessories</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_VMAndMixedReality_cont","cT":"Container","id":"c5c11c2c1c9c2m1r1a1","sN":5,"aN":"c11c2c1c9c2m1r1a1"}'> <a 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data-m='{"cN":"More_Entertainment_XboxGamePassUltimate_cont","cT":"Container","id":"c3c12c2c1c9c2m1r1a1","sN":3,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_55" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/p/xbox-game-pass-ultimate/cfq7ttc0khs0?WT.mc_id=CNavGamesXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c12c2c1c9c2m1r1a1","sN":1,"aN":"c3c12c2c1c9c2m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGames_cont","cT":"Container","id":"c4c12c2c1c9c2m1r1a1","sN":4,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_56" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/store/top-paid/games/xbox" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGames_nav","id":"n1c4c12c2c1c9c2m1r1a1","sN":1,"aN":"c4c12c2c1c9c2m1r1a1"}'>Xbox games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PCGames_cont","cT":"Container","id":"c5c12c2c1c9c2m1r1a1","sN":5,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_57" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/store/games/windows?icid=CNavGamesWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_PCGames_nav","id":"n1c5c12c2c1c9c2m1r1a1","sN":1,"aN":"c5c12c2c1c9c2m1r1a1"}'>PC games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_WindowsDigitalGames_cont","cT":"Container","id":"c6c12c2c1c9c2m1r1a1","sN":6,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_58" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-au/store/games/windows?icid=TopNavWindowsGames" data-m='{"cN":"GlobalNav_More_Entertainment_WindowsDigitalGames_nav","id":"n1c6c12c2c1c9c2m1r1a1","sN":1,"aN":"c6c12c2c1c9c2m1r1a1"}'>Windows digital games</a> </li> <li class="js-nav-menu single-link" 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ms.interactiontype="11" data-bi-slot="1" href="/en-au/windows/check-your-microsoft-warranty-and-create-service-orders-644472b2-df94-41c7-a67d-2ac6577fc5f3">Warranty information</a> </div> <ul class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="2" href="/en-au/windows/check-your-microsoft-warranty-and-create-service-orders-644472b2-df94-41c7-a67d-2ac6577fc5f3">Check Microsoft warranty and create service orders</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="3" href="/en-au/surface/get-the-most-from-your-surface-by-staying-protected-with-microsoft-complete-e7e0e85e-2c67-43a9-a6a4-c798b086319b">Stay protected with Microsoft Complete</a> </li> <li class="supLeftNavArticle supLeftNavCurrentArticle"> <a class="supLeftNavLink" data-bi-slot="4" aria-current="page" href="/en-au/surface/get-service-for-your-out-of-warranty-or-damaged-surface-08312d65-7d7d-5438-2f85-92c8b0a605ac">Get service for out-of-warranty 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class="supLeftNavArticles"> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="3" href="/en-au/surface/how-to-prepare-your-surface-for-service-e6fe1f6a-c516-0cd5-5a96-0377d82e7fc5">Prepare for service</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="4" href="/en-au/surface/find-the-serial-number-on-your-microsoft-or-surface-device-6c0abc0c-2b45-247d-f959-70e504e55fa5">Find the serial number</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="5" href="/en-au/surface/how-to-get-service-or-repair-for-surface-b06da716-0763-65b3-e2f2-116d9e30f877">Get service or repair</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="6" href="/en-au/surface/packing-and-shipping-instructions-for-surface-devices-0847468e-0eaf-4b01-269f-566b71dcb373">Packing and shipping instructions</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="7" href="/en-au/surface/what-happens-when-you-send-your-device-to-microsoft-for-a-repair-service-a28606b8-f97c-4daf-86d4-9f6772de9bf8">What happens during repair</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="8" href="/en-au/surface/check-the-status-of-a-surface-repair-order-cancel-the-order-or-print-a-shipping-label-f4e84076-8add-4b4c-beed-d870eff58c46">Check order status</a> </li> <li class="supLeftNavArticle"> <a class="supLeftNavLink" data-bi-slot="9" href="/en-au/surface/set-up-your-surface-after-service-76a74a94-6a4f-9007-0227-2a40c5867f2d">Set up after service</a> </li> </ul> </div> </div> <main id="supArticleContent" class="col-3-5 supLeftNavArticleContent" data-bi-area="content" tabindex="-1"> <header class="ocpArticleTitleSection" aria-labelledby="page-header" role="banner"> <h1 id="page-header" class="">Get service for your out of warranty or damaged Surface</h1> </header> <section class="supAppliesToSection" ms.cmpgrp="applies_to" aria-label="Products this article applies to" dir="ltr"> <div id="supAppliesToTableContainer"> <details id="supAppliesToList"><summary aria-label="Press the Enter key to expand the full list of Office versions that this help article applies to." class="contentToggle">Applies To</summary><span class="appliesToItem">Surface Devices</span> <span class="appliesToItem">Surface</span> </details> </div> </section> <div class="ocpArticleContent"> <div class="ucsPromotionContainer"></div> </div> <div id="ucsRailInlineContainer"></div> <article class="ocpArticleContent"><section class="ocpIntroduction"> <p>This article is for a Surface device that is out of warranty, damaged, or has a cracked screen. You can learn how to <a href="#bkmk_send_device" class="ocpInlineLink" aria-label=" send us your Surface device" data-bi-type="anchor">send us your Surface device</a>, <a href="#bkmk_cost" class="ocpInlineLink" aria-label=" find out how much it will cost for service" data-bi-type="anchor">find out how much it will cost for service</a>, or (if you have technician-level abilities)聽<a href="#bkmk_self_repair" class="ocpInlineLink" aria-label=" learn about self-repair" data-bi-type="anchor">learn about self-repair</a>.</p> </section><section aria-labelledby="ID0EFJ" class="ocpSection" id="bkmk_send_device" data-bi-id="bkmk_send_device"> <h2 id="ID0EFJ" class="">Send us your Surface device</h2> <p>If your Surface device聽is out of warranty, damaged, or has a cracked screen, it may need to be replaced with a refurbished device.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>If your Surface is a business device (owned by an organization), see聽<a href="https://learn.microsoft.com/surface/surface-service-options" target="_blank" class="ocpExternalLink" data-bi-area="bkmk_send_device" data-bi-type="anchor">Surface service options for Business and Education</a>.</p> </div> <section aria-labelledby="ID0EDFBJ" class="ocpSection"> <h3 id="ID0EDFBJ" class="">Start the replacement process online</h3> <p>Go to聽<a href="https://account.microsoft.com/devices/select-device-for-repair" target="_blank" class="ocpExternalLink" data-bi-area="bkmk_send_device" data-bi-type="anchor">Select device for service</a> and follow these instructions:聽</p> <ol type="1" itemscope="" itemtype="http://schema.org/ItemList"> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Sign in with your Microsoft account.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Select the device that needs service, then select <b class="ocpUI">Next</b>. If it isn't registered, select <b class="ocpUI">Register device</b>.</p> <meta itemprop="position" content="2"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>Follow the instructions to complete your service order.</p> <meta itemprop="position" content="3"> </li> </ol> <p> <b class="ocpLegacyBold">If you鈥檙e able to turn on your Surface,</b>聽be sure to save any important files and info from your Surface to another computer, drive, or cloud storage service like <a href="https://onedrive.live.com/about/" target="_blank" class="ocpExternalLink" data-bi-area="bkmk_send_device" data-bi-type="anchor">OneDrive</a>. For more info, see <a href="/en-au/surface/how-to-prepare-your-surface-for-service-e6fe1f6a-c516-0cd5-5a96-0377d82e7fc5" class="ocpArticleLink" data-bi-area="bkmk_send_device" data-bi-type="anchor">How to prepare your Surface for service</a>.</p> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpImportant">Important:聽</b>We highly recommend that you back up your data if you can do so. We won't be able to recover it for you.</p> </div> <p> <b class="ocpUI">If your device warranty does not match your proof of purchase</b>, see<i class="ocpItalic">聽</i><a href="https://support.microsoft.com/en-us/windows/update-your-warranty-with-your-proof-of-purchase-ceca7e91-3a88-e2dc-7a21-b8c54b5429df" target="_blank" class="ocpExternalLink" data-bi-area="bkmk_send_device" data-bi-type="anchor">Update your warranty with your proof-of-purchase.</a></p> </section> <section aria-labelledby="ID0EDDBJ" class="ocpSection"> <h3 id="ID0EDDBJ" class="">Next steps</h3> <p>Send us your broken device and we'll send you a refurbished device.聽To learn more about shipping, see聽<a href="/en-au/surface/shipping-and-repair-options-for-service-orders-2113f25d-0f26-4826-b726-37ccaabdcb5d" class="ocpArticleLink" data-bi-area="bkmk_send_device" data-bi-type="anchor">Shipping and repair options for service orders</a>.</p> </section> <section aria-labelledby="ID0EDBBJ" class="ocpSection"> <h3 id="ID0EDBBJ" class="">What is the warranty on my replacement Surface after service is complete?</h3> <p>The post-service warranty is 90 days or the remainder of the warranty, whichever is greater. If your device was outside of the Limited Warranty, you'll get a 90 day service warranty.</p> </section> </section><section aria-labelledby="ID0EFH" class="ocpSection" id="bkmk_cost" data-bi-id="bkmk_cost"> <h2 id="ID0EFH" class="">How much will it cost for service?</h2> <p>The cost will depend on whether the device is still under warranty.</p> <p> <b class="ocpLegacyBold">Without Microsoft Complete</b>: If your device doesn't have Microsoft Complete or Microsoft Complete has expired, see <a href="/en-au/topic/how-much-does-out-of-warranty-service-cost-for-your-surface-device-or-accessory-4c77ac8a-e8c3-d0e4-7e8a-a29f768d43ff" class="ocpArticleLink" data-bi-area="bkmk_cost" data-bi-type="anchor">How much does out-of-warranty service cost for your Surface device or accessory?</a>聽to determine the cost to replace your device.</p> <p> <b class="ocpLegacyBold">With Microsoft Complete</b>: For a Surface that is still <i class="ocpItalic">within the covered warranty period</i>, you can use one of your accidental damage claims to replace your Surface for a deductible fee (<a href="#bkmk_table" class="ocpInlineLink" aria-label=" see table" data-bi-area="bkmk_cost" data-bi-type="anchor">see table</a>). Microsoft Complete is not available in all regions.</p> <ul> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>To be able to use one of your accidental damage claims, you must select <b class="ocpLegacyBold">Cracked Screen</b> under <b class="ocpLegacyBold">Select issue type</b> when you create your claim.</p> <meta itemprop="position" content="1"> </li> <li itemprop="itemListElement" itemscope="" itemtype="http://schema.org/ListItem"> <p>You must have at least one accidental damage claim available to use.</p> <meta itemprop="position" content="2"> </li> </ul> <section aria-labelledby="ID0EDDBH" class="ocpSection"> <h3 id="ID0EDDBH" class="">Out of Warranty Costs</h3> <div class="ocpAlert"> <p class="ocpAlertSection"><b class="ocpNote">Note:聽</b>The costs are inclusive of shipping costs and applicable taxes unless otherwise noted. Replacement devices are non-refundable.</p> </div> <p>See <a href="/en-au/topic/how-much-does-out-of-warranty-service-cost-for-your-surface-device-or-accessory-4c77ac8a-e8c3-d0e4-7e8a-a29f768d43ff" class="ocpArticleLink" data-bi-area="bkmk_cost" data-bi-type="anchor">How much does out-of-warranty service cost for your Surface device or accessory?</a></p> </section> <section aria-labelledby="ID0EDBBH" class="ocpSection" id="bkmk_table" data-bi-id="bkmk_table"> <h3 id="ID0EDBBH" class="">Microsoft Complete deductible costs</h3> <p>The following table shows the deductible costs for accidental damage claims for customers who have Microsoft Complete.聽</p> <p></p> <p> <b class="ocpLegacyBold">Surface devices except Surface Duo聽</b> </p> <table aria-label="" class="banded"> <thead> <tr> <th> <p> <b class="ocpLegacyBold">Country</b> </p> </th> <th> <p> <b class="ocpLegacyBold">Currency</b> </p> </th> <th> <p> <b class="ocpLegacyBold">Cost</b> </p> </th> </tr> </thead> <tbody> <tr> <td> <p>Australia</p> </td> <td> <p>AUD</p> </td> <td> <p>54</p> </td> </tr> <tr> <td> <p>Austria</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Belgium</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Canada</p> </td> <td> <p>CAD</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>China</p> </td> <td> <p>CNY</p> </td> <td> <p>329</p> </td> </tr> <tr> <td> <p>Denmark</p> </td> <td> <p>DKK</p> </td> <td> <p>460</p> </td> </tr> <tr> <td> <p>France</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Germany</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Ireland</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Italy</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Japan</p> </td> <td> <p>JPY</p> </td> <td> <p>5400</p> </td> </tr> <tr> <td> <p>Netherlands</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>New Zealand</p> </td> <td> <p>NZD</p> </td> <td> <p>59</p> </td> </tr> <tr> <td> <p>Norway</p> </td> <td> <p>NOK</p> </td> <td> <p>399</p> </td> </tr> <tr> <td> <p>Poland</p> </td> <td> <p>PLN</p> </td> <td> <p>179</p> </td> </tr> <tr> <td> <p>Portugal</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Singapore</p> </td> <td> <p>SGD</p> </td> <td> <p>69</p> </td> </tr> <tr> <td> <p>Spain</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>Switzerland</p> </td> <td> <p>EUR</p> </td> <td> <p>49</p> </td> </tr> <tr> <td> <p>US</p> </td> <td> <p>USD</p> </td> <td> <p>49</p> </td> </tr> </tbody> </table> <p></p> <p> <b class="ocpLegacyBold">Surface Duo</b> </p> <table aria-label="" class="banded"> <thead> <tr> <th> <p> <b class="ocpLegacyBold">Country</b> </p> </th> <th> <p> <b class="ocpLegacyBold">Currency</b> </p> </th> <th> <p> <b class="ocpLegacyBold">Cost</b> </p> </th> </tr> </thead> <tbody> <tr> <td> <p>Canada</p> </td> <td> <p>CAD</p> </td> <td> <p>136</p> </td> </tr> <tr> <td> <p>France</p> </td> <td> <p>EUR</p> </td> <td> <p>90</p> </td> </tr> <tr> <td> <p>Germany</p> </td> <td> <p>EUR</p> </td> <td> <p>90</p> </td> </tr> <tr> <td> <p>Japan</p> </td> <td> <p>JPY</p> </td> <td> <p>10800</p> </td> </tr> <tr> <td> <p>United Kingdom</p> </td> <td> <p>GBP</p> </td> <td> <p>81</p> </td> </tr> <tr> <td> <p>United States</p> </td> <td> <p>USD</p> </td> <td> <p>99</p> </td> </tr> </tbody> </table> </section> </section><section aria-labelledby="ID0EDF" class="ocpSection" id="bkmk_self_repair" data-bi-id="bkmk_self_repair"> <h2 id="ID0EDF" class="">Self-repair</h2> <p>We've added options for you to repair your devices if you聽have technician level abilities and the tools to perform repairs on your own devices. Microsoft has a range of parts available for purchase, which can be used for self-repair, benefiting you when devices are out of warranty. See what options are available at聽<a href="/en-au/surface/self-repair-information-for-your-surface-device-56655149-c27a-432a-9936-bacd609a4b03" class="ocpArticleLink" data-bi-area="bkmk_self_repair" data-bi-type="anchor">Self-repair information for your Surface device</a>.</p> </section><section aria-labelledby="ID0EDD" class="ocpSection"> <h2 id="ID0EDD" class="">Related topics</h2> <p> <a href="/en-au/surface/how-to-prepare-your-surface-for-service-e6fe1f6a-c516-0cd5-5a96-0377d82e7fc5" class="ocpArticleLink" data-bi-type="anchor">Prepare your Surface for service</a> </p> <p> <a href="/en-au/surface/set-up-your-surface-after-service-76a74a94-6a4f-9007-0227-2a40c5867f2d" class="ocpArticleLink" data-bi-type="anchor">Set up your Surface after service</a> </p> <p> <a href="/en-au/surface/surface-warranty-faq-1217913a-2692-424e-a5c4-0eb0de84f05a" class="ocpArticleLink" data-bi-type="anchor">Surface warranty information</a> </p> <p> <a 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