Best Knowledge Management Software in 2024

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href="https://financesonline.com" title="Home">Home</a></li> <li>Knowledge Management Software</li> </ul> <div class="clearfix"></div> </div> <div class="why-fo-free"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> Why is FinancesOnline free <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why_blue.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why_blue.png 1x, https://financesonline.com/media/themes/fot/dist/img/why_blue@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> </div> <div class="clearfix"></div> </div> <div id="fo-category-tabs" class="page-category__tabs dynamic-tabs"> <div class="main-container"> <a class="page-category__tab active big-tab" href="/knowledge-management/" data-target="#top20-tab" data-term="660" data-nojs="true" data-small-cat="true" > <h1>Best Knowledge Management Software in 2024</h1> </a> <a class="page-category__tab " href="/knowledge-management/?top10" data-target="#top10-tab" data-term="660">Product Comparisons</a> </div> </div> <div id="dynamic-tab-content"> <div id="cat-top20" class="page-category__tab-content"> <div id="category-top20" class="category category--white flex-order" data-cat="660"> <div id="category-what-is" class="main-container order-2 content-visibility"> <div class="category__sections no-border"> <h3><span class="cat-icon cat-icon--what-is"></span>What is Knowledge Management Software?</h3> <p>Knowledge management (KM) software is a platform designed to capture and store all your organization’s information and make it easily accessible to your staff members anytime, anywhere. The solution offers an information hub where you can create, organize, and distribute content via search tools and other functionality that enable users to find answers easily and quickly. KM software stores data such as stakeholder feedback, comments, database records, videos, images, and documents. It streamlines the centralization, reporting, and sharing of business info. In short, KM systems provide a company a unified pool of info that is easily accessible, discoverable, and updated. Start by checking our leader <a href='https://reviews.financesonline.com/p/zoho-desk/'>Zoho Desk</a>, and other recommended solutions in this category.</p> <h3 id="category-how"><span class="cat-icon cat-icon--ranking"></span>How was this ranking made?</h3> </div> </div> <div class="main-container order-1"> <div class="col col--75 col--sm"> <div class="cats-tabs tabs"> <div class="cats-tabs__content"> <div id="cats-0" class="cats-tabs__content-inner tabs-content active"> <div class="category__rank"> <div class="category__rank-head"> <h3>List of Top 12 Knowledge Management Software</h3> <div class="category__rank-sort"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="660" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> </ul> </div> </div> </div> <div id="small_business_box"> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3pvaG8tZGVzay8jY2F0ZWdvcnk9a25vd2xlZGdlLW1hbmFnZW1lbnQ="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Desk reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Desk.png 186w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Desk-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-35426" data-id="35426" type="checkbox"> <span></span> <label for="compare-35426">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zoho-desk/" title="Zoho Desk"> <span>1. </span> Zoho Desk </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Zoho Desk is a support desk platform that helps you deliver top quality customer support with tools that increase agent productivity and improve analytic operations. Equipped with robust reporting tools and analytics, managers can keep track of their agents’ KPIs and address performance issues and make data-driven decisions.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL3pvaG9kZXNrLw==" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Nvbm5lY3RlYW0vI2NhdGVnb3J5PWtub3dsZWRnZS1tYW5hZ2VtZW50"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Connecteam reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2024/04/connecteam-logo-thumbnail.png 186w, https://s.financesonline.com/uploads/2024/04/connecteam-logo-thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-39722" data-id="39722" type="checkbox"> <span></span> <label for="compare-39722">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/connecteam/" title="Connecteam"> <span>2. </span> Connecteam </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Connecteam is an all-in-one workforce solution with a complete suite of features for scheduling, payroll, productivity tracking, and communications. Through the Connecteam app, managers can put buisiness processes on autopilot to focus on business growtn and keep employees engaged. Mobile-first checklists, forms, and reports also help teams save time and improve productivity. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> <button type="button" data-dst="aHR0cHM6Ly9maW5hbmNlc29ubGluZS5jb20vc2VlL2Nvbm5lY3RlYW0ta25vd2xlZGdlbWFuYWdlbWVudC8=" class=" btn" >VISIT WEBSITE</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3NlcnZpY2Vub3cta25vd2xlZGdlLW1hbmFnZW1lbnQvI2NhdGVnb3J5PWtub3dsZWRnZS1tYW5hZ2VtZW50"> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ServiceNow Knowledge Management reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/09/ServiceNow_logo2.png 186w, https://s.financesonline.com/uploads/2019/09/ServiceNow_logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-105720" data-id="105720" type="checkbox"> <span></span> <label for="compare-105720">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/servicenow-knowledge-management/" title="ServiceNow Knowledge Management"> <span>3. </span> ServiceNow Knowledge Management </a> </h4> <span>Our score: <span class="blue">9.8</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lua2xpbmcta25vd2xlZGdlLyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Inkling Knowledge reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2018/06/Inkling-logo-2.png 186w, https://s.financesonline.com/uploads/2018/06/Inkling-logo-2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-105715" data-id="105715" type="checkbox"> <span></span> <label for="compare-105715">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/inkling-knowledge/" title="Inkling Knowledge"> <span>4. </span> Inkling Knowledge </a> </h4> <span>Our score: <span class="blue">9.7</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">91%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A dynamic and interactive knowledge authoring and sharing platform that empowers your frontline to perform consistently. It helps you to streamline the process of capturing helpful content, organizing them in meaningful ways, and deploying them organizational-wide for easy retrieval by your customer-facing teams.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3plbmRlc2sta25vd2xlZGdlLyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zendesk reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/07/zendesk-logo2.png 186w, https://s.financesonline.com/uploads/2019/07/zendesk-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-145692" data-id="145692" type="checkbox"> <span></span> <label for="compare-145692">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/zendesk-knowledge/" title="Zendesk"> <span>5. </span> Zendesk </a> </h4> <span>Our score: <span class="blue">9.6</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2F0bGFzc2lhbi1jb25mbHVlbmNlLyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Atlassian Confluence reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2019/08/Atlassian-Confluence-logo2.png 186w, https://s.financesonline.com/uploads/2019/08/Atlassian-Confluence-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-14383" data-id="14383" type="checkbox"> <span></span> <label for="compare-14383">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/atlassian-confluence/" title="Atlassian Confluence"> <span>6. </span> Atlassian Confluence </a> </h4> <span>Our score: <span class="blue">9.1</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">98%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Collaboration software that lets you tailor your workspace through customized pages for easier knowledge sharing, more efficient collaboration, and improved user engagement. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2RvY3VtZW50MzYwLyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Document360 reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/02/Document360-logo-2.png 186w, https://s.financesonline.com/uploads/2020/02/Document360-logo-2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-209979" data-id="209979" type="checkbox"> <span></span> <label for="compare-209979">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/document360/" title="Document360"> <span>7. </span> Document360 </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">97%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2Jsb29tZmlyZS8jY2F0ZWdvcnk9a25vd2xlZGdlLW1hbmFnZW1lbnQ="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Bloomfire reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/03/vpf0ef6bf8567d3cef126a5bcefa6f1195.png 186w, https://s.financesonline.com/uploads/2020/03/vpf0ef6bf8567d3cef126a5bcefa6f1195-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-14455" data-id="14455" type="checkbox"> <span></span> <label for="compare-14455">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/bloomfire/" title="Bloomfire"> <span>8. </span> Bloomfire </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2JpdHJpeDI0LyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="120" height="62" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Bitrix24 reviews" sizes="(max-width: 120px) 100vw, 120px" data-srcset="https://s.financesonline.com/uploads/2015/04/bitl.png 120w, https://s.financesonline.com/uploads/2015/04/bitl-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-12655" data-id="12655" type="checkbox"> <span></span> <label for="compare-12655">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/bitrix24/" title="Bitrix24"> <span>9. </span> Bitrix24 </a> </h4> <span>Our score: <span class="blue">9.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">96%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lnbG9vLXNvZnR3YXJlLyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Igloo Software reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2020/06/Igloo-logo2.png 186w, https://s.financesonline.com/uploads/2020/06/Igloo-logo2-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-15132" data-id="15132" type="checkbox"> <span></span> <label for="compare-15132">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/igloo-software/" title="Igloo Software"> <span>10. </span> Igloo Software </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps. </p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL3BocGtiLyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="PHPKB reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2021/09/phpkb-logo.png 186w, https://s.financesonline.com/uploads/2021/09/phpkb-logo-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-105870" data-id="105870" type="checkbox"> <span></span> <label for="compare-105870">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/phpkb/" title="PHPKB"> <span>11. </span> PHPKB </a> </h4> <span>Our score: <span class="blue">8.5</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">100%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>A knowledge management solution that empowers companies to capture, share, and retrieve information seamlessly with stakeholders, employees, and customers.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> <div class="category__rank-item fo-button-data content-visibility" data-dst="aHR0cHM6Ly9yZXZpZXdzLmZpbmFuY2Vzb25saW5lLmNvbS9wL2lzZWxvLyNjYXRlZ29yeT1rbm93bGVkZ2UtbWFuYWdlbWVudA=="> <div class="category__rank-thumb"> <div class="category__rank-logo fo-button-get-href"> <img width="186" height="96" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ISELO reviews" sizes="(max-width: 186px) 100vw, 186px" data-srcset="https://s.financesonline.com/uploads/2021/05/iselo-logo-thumbnail.png 186w, https://s.financesonline.com/uploads/2021/05/iselo-logo-thumbnail-93x48.png 93w" /> </div> <div class="category__rank-compare"> <div class="select-more">Select more products to compare</div> <input id="compare-297882" data-id="297882" type="checkbox"> <span></span> <label for="compare-297882">Compare</label> <a class="btn btn--blue-hover" href="#" data-url="https://financesonline.com/compare/" title="Compare">Compare <span></span> selected products</a> </div> </div> <div class="category__rank-info"> <h4> <a href="https://reviews.financesonline.com/p/iselo/" title="ISELO"> <span>12. </span> ISELO </a> </h4> <span>Our score: <span class="blue">8.0</span><a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a></span> <span>User satisfaction: <span class="blue">93%</span><a href="#" data-modal="#user-modal" data-dynamic="yes" class="icon icon--question"></a></span> <p>ISELO is a knowledge management system that helps you collect information, organize your content, and collaborate with your team.</p> </div> <div class="category__rank-btns"> <button type="button" data-dst="Iw==" class="btn btn--blue-hover fo-button-get-href" >READ REVIEW</button> </div> </div> </div> <div class="category__rank-sort category__rank-sort--mobile-show"> <a data-modal="#why-fo-free" title="Why FO is free" href="#"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png" data-srcset="https://financesonline.com/media/themes/fot/dist/img/why-smaller.png 1x, https://financesonline.com/media/themes/fot/dist/img/why-smaller@2x.png 2x" alt="Why FO is free" class="lazyload"> </a> Order by: <div class="category__rank-dd nice-dropdown" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="660" data-size="small_business" data-count="12" data-taxonomy="category_apps"> <span>Sponsored</span> <ul> <li data-sort="sponsored">Sponsored</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> </div> </div> </div> </div> </div> </div> <div class="category__sidebar col col--25 col--sm content-visibility"> <div id="sidebar-top3" class="fot-sidebar__top3"> <div class="fot-sidebar__top3__close"> <span></span> <span></span> </div> <p> Top Knowledge Management Software of 2024 <a href="#" data-modal="#score-modal" data-dynamic="yes" class="icon icon--question"></a> </p> <div class="fot-sidebar__rank"> <a href="https://reviews.financesonline.com/p/zoho-desk/" title="zoho-desk" class="rank-item"> <span class="rank-item__pos">1.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Desk" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2023/07/Main-Thumbnail-Zoho-Desk-220x90.png 220w, https://s.financesonline.com/uploads/2023/07/Main-Thumbnail-Zoho-Desk-300x123.png 300w, https://s.financesonline.com/uploads/2023/07/Main-Thumbnail-Zoho-Desk-93x38.png 93w, https://s.financesonline.com/uploads/2023/07/Main-Thumbnail-Zoho-Desk-354x145.png 354w, https://s.financesonline.com/uploads/2023/07/Main-Thumbnail-Zoho-Desk.png 440w" /> </div> </a> <a href="https://reviews.financesonline.com/p/connecteam/" title="connecteam" class="rank-item"> <span class="rank-item__pos">2.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Connecteam" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2022/04/Untitled-design-7-220x90.png 220w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7-300x123.png 300w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7-93x38.png 93w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7-354x145.png 354w, https://s.financesonline.com/uploads/2022/04/Untitled-design-7.png 440w" /> </div> </a> <a href="https://reviews.financesonline.com/p/servicenow-knowledge-management/" title="servicenow-knowledge-management" class="rank-item"> <span class="rank-item__pos">3.</span> <div class="rank-item__img"> <img width="220" height="90" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ServiceNow Knowledge Management" sizes="(max-width: 220px) 100vw, 220px" data-srcset="https://s.financesonline.com/uploads/2019/09/ServiceNow_logo1-220x90.png 220w, https://s.financesonline.com/uploads/2019/09/ServiceNow_logo1-300x123.png 300w, https://s.financesonline.com/uploads/2019/09/ServiceNow_logo1-93x38.png 93w, https://s.financesonline.com/uploads/2019/09/ServiceNow_logo1-354x145.png 354w, https://s.financesonline.com/uploads/2019/09/ServiceNow_logo1.png 440w" /> </div> </a> </div> <div class="fot-sidebar__best-btn"> <a href="https://comparisons.financesonline.com/zoho-desk-vs-connecteam-vs-servicenow-knowledge-management" title="Compare best tools" class="btn btn--blue-hover">COMPARE BEST TOOLS</a> </div> </div> </div> </div> <div class="order-3 content-visibility"> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__content"> <img width="740" height="358" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload toc-img" alt="Knowledge Management Software Guide" sizes="(max-width: 740px) 100vw, 740px" data-srcset="https://s.financesonline.com/uploads/2018/07/Knowledge-Management-Software.jpg 740w, https://s.financesonline.com/uploads/2018/07/Knowledge-Management-Software-300x145.jpg 300w, https://s.financesonline.com/uploads/2018/07/Knowledge-Management-Software-93x45.jpg 93w" /> </div> </div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <h3 class="toc-header margin">Table of contents</h3> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="category-cloudrank col col--75 col--sm"> <style type="text/css">.toggle-charts{margin:30px 0 40px}.toggle-charts 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(max-width:991px){.toggled-chart{padding-bottom:30px}}.toggled-chart__bottom .pie{opacity:0;padding-top:6px}.category-cloudrank .toggle-charts .line-chart--details p{padding-left:90px}@media only screen and (max-width:1230px){.category-cloudrank .toggle-charts .line-chart--details p{padding-left:45px}}.category-cloudrank .pie-box .legend span{width:55px}@-webkit-keyframes progressBar-toggle{0%{width:0}100%{width:calc(100% - 60px)}}@keyframes progressBar-toggle{0%{width:0}100%{width:calc(100% - 60px)}}@-webkit-keyframes progressBar-toggle-mobile{0%{width:0}100%{width:calc(100% - 50px)}}@keyframes progressBar-toggle-mobile{0%{width:0}100%{width:calc(100% - 50px)}}@-webkit-keyframes progressBar-small{0%{width:0}100%{width:50%}}@keyframes progressBar-small{0%{width:0}100%{width:50%}}@-webkit-keyframes progressBar-small-mobile{0%{width:0}100%{width:100%}}@keyframes progressBar-small-mobile{0%{width:0}100%{width:100%}} /*# sourceMappingURL=cloudrank.min.css.map */ </style> <div class="category__sections"> <h3 class="toggle-cloudrank toggled">Industry Report - Knowledge Management Software for 2022</h3> </div> <div id="cat-cloudrank" class="category " data-cat="660"> <div class="category__cloud-rank category__content"> <div class="category__gray"> <div class="category__sections "> <p>CloudRank™ system is a unique algorithm that our research team uses to evaluate Knowledge Management Software solutions in a detailed and accurate way. The Spring 2022 edition of the ranking was prepared by <a href="/author/jenny/">Jenny Chang</a>, our leading expert in the field of Knowledge Management Software, who has authored 1380+ product reviews in this category. The goal of CloudRank™ is to present an unbiased, multi-layered perspective on Knowledge Management Software, considering a wide range of metrics and factors, and educating potential customers about both opportunities and challenges associated with each piece of software.</p> <p><strong>In order to achieve full objectivity the position in our CloudRank™ is based on:</strong></p> <ul> <li><strong>Expert Score:</strong> which involves extensive analysis by our internal team which carefully examined all key elements of each software and testing it in real-life situations</li> <li><strong>User Score:</strong> which involves an aggregated opinion of actual users of each product whose identity was properly verified</li> <li><strong>Market Position:</strong> which involves general recognition of a given vendor on the market and reflects its overall popularity and reach</li> </ul> <a href="#" class="show-more-js" style="">What do the tiers in CloudRank™ mean?</a> <div class="show-more-hidden"> <h3><span class="cat-icon cat-icon--default"></span>What do the tiers in CloudRank™ mean?</h3> <p>We’ve calculated a score for each product based on the average experience shared by our users in their product reviews and arranged the list in three tiers. You can see the methodology below on how the calculations were made.</p> <ul> <li><strong>Leaders:</strong> those with a User Score of 8 or higher; this tier includes products that are currently leaders on the market and are appreciated by both experts and actual users. They always represent the best of what the Knowledge Management Software market has to offer and are all worth trying out if you’re looking for a reliable solution.</li> <li><strong>Contenders:</strong> those with a User Score between 7 and 8; this tier includes high-quality products that still have some minor drawbacks that prevent them from becoming leaders on the market. They always represent well-designed tools that, over time, will most likely develop into market leaders as the missing features are added.</li> <li><strong>Rising Stars:</strong> those with a User Score between 6 and 7; this tier includes products that have high-potential but still lack some crucial features or services expected from a leading solution. They are products with solid foundations and a vision that makes us eager to see what they will become as their solution improves in the future.</li> </ul> <p>Regardless of their tier, all products included in our CloudRank™ are popular, quality products considered top-performers by our team of experts. Make sure you read a more detailed review of each solution to find one that will work best for your specific needs and budget.</p> <a href="#" class="show-less-js">Show less</a> </div> </div> </div> <div class="chart"> <div class="chart__33 chart__33--rising"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/svg/2022-rising-stars.svg" class="chart__img lazyload" alt="Rising Star"> </div> <div class="chart__33 chart__33--contenders"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/svg/2022-contenders.svg" class="chart__img lazyload" alt="Contenders"> </div> <div class="chart__33 chart__33--front"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://financesonline.com/media/themes/fot/dist/img/svg/2022-leaders.svg" class="chart__img lazyload" alt="Front-Runners"> </div> <div class="chart-fixer"></div> <div id="chart" class="chart-box" data-url="https://financesonline.com/wp-admin/admin-ajax.php" data-grid-id="323399"> <span class="chart-box__arrow-right"></span> <span class="chart-box__arrow-top"></span> <div id="chart-info" class="chart-popup"></div> </div> <div class="market-position"> <p>MARKET POSITION <span class="icon icon--question"></span></p> <div class="market-position__info tooltip"> <p>A score between 1 and 10 based on popularity and market reach of each product.</p> <span class="arrow"></span> </div> </div> </div> <div class="main-container"> <div class="chart-legend"> <div class="total-score"> <p>TOTAL score <span class="icon icon--question"></span></p> <div class="total-score__info tooltip"> <p>A score between 1 and 10 based on the average of our Expert Score and User Score.</p> <span class="arrow"></span> </div> </div> <div class="chart-legend__table"> <h3 class="chart-legend__header">How does CloudRank™ work?</h3> <div class="chart-legend__item col col--33"> <div class="chart-legend__img"> <img src="https://financesonline.com/media/themes/fot/dist/img/svg/chart-arrow.svg" class="chart-legend__arrow arrow-top" alt="Arrow top"> <div class="chart-legend__line-ver"></div> <div class="chart-legend__line-hor"></div> <div class="triangle right"></div> </div> <div class="chart-legend__txt"> <p>Market Position</p> <p>A score between 1 and 10 based on <strong>popularity and market reach</strong> of each product.</p> </div> </div> <div class="chart-legend__item col col--33"> <div class="chart-legend__img"> <div class="triangle top"></div> <div class="chart-legend__line-ver chart-legend__line-ver--gray"></div> <div class="chart-legend__line-hor chart-legend__line-hor--blue"></div> <img src="https://financesonline.com/media/themes/fot/dist/img/svg/chart-arrow.svg" class="chart-legend__arrow arrow-right" alt="Arrow right"> </div> <p>Total Score</p> <p>A score between 1 and 10 based on the <strong>average of our Expert Score and User Score.</strong></p> </div> <div class="chart-legend__item col col--33"> <div class="chart-legend__types"> <p>CloudRank™ tier</p> <p>Based on product's total score.</p> </div> <div class="chart-legend__types__items"> <div class="chart-legend__types-item rising"> <p><span></span>Rising Star</p> </div> <div class="chart-legend__types-item contender"> <p><span></span>Contender</p> </div> <div class="chart-legend__types-item front"> <p><span></span>Front Runners</p> </div> </div> </div> </div> </div> </div> <div class="category__sections main-container"> <div class="bg-title"> <h3>25 Most Popular Knowledge Management Software</h3> </div> <p><span style="font-weight: 400;">Here is a list of all 25 Knowledge Management Software solutions evaluated with our CloudRank™ analysis. We have compared their features, user satisfaction, market presence and other key factors in an in-depth analysis you can find below:</span></p> <div class="toggle-charts"> <script id="chartist28737250" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"21","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"36","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"15","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"28","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts1" data-int="1" data-name="Zendesk" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>1. Zendesk</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:90.1%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="9.01">9.01</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/zendesk-helpdesk/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-145527" data-id="145527" type="checkbox"> <span></span> <label for="compare-145527">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts1" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.80" data-count="span1"><div class="stat-value"></div></span><span style="width:29.1%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.70" data-count="span2"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="10" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.96%;z-index: 9;background: #001250" data-label="Features" data-value="8.32" data-count="span1"><div class="stat-value"></div></span><span style="width:26.7%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.9" data-count="span2"><div class="stat-value"></div></span><span style="width:10.95%;z-index: 9;background: #005691" data-label="Integrations" data-value="7.3" data-count="span3"><div class="stat-value"></div></span><span style="width:7.78%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.78" data-count="span4"><div class="stat-value"></div></span><span style="width:12.45%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.3" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>9.01</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist28737250"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> FAQ</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist50425259" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"26","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"38","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"12","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"24","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts2" data-int="2" data-name="Freshdesk" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>2. Freshdesk</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:89.1%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.91">8.91</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/freshdesk-field-service/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-172464" data-id="172464" type="checkbox"> <span></span> <label for="compare-172464">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts2" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:27.9%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.3" data-count="span2"><div class="stat-value"></div></span><span style="width:14.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="7.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:25.2%;z-index: 9;background: #001250" data-label="Features" data-value="8.4" data-count="span1"><div class="stat-value"></div></span><span style="width:26.46%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.82" data-count="span2"><div class="stat-value"></div></span><span style="width:11.25%;z-index: 9;background: #005691" data-label="Integrations" data-value="7.5" data-count="span3"><div class="stat-value"></div></span><span style="width:8.86%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.86" data-count="span4"><div class="stat-value"></div></span><span style="width:13.2%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.8" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.91</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist50425259"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:83%;"><span class="counter"><span class="counter__item" data-count="83"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist99509623" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"36","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"44","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"8","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"12","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts3" data-int="3" data-name="ZohoDesk" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>3. Zoho Desk</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:87.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.76">8.76</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/zoho-desk/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-35426" data-id="35426" type="checkbox"> <span></span> <label for="compare-35426">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts3" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:10.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="5.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.81%;z-index: 9;background: #001250" data-label="Features" data-value="8.27" data-count="span1"><div class="stat-value"></div></span><span style="width:26.58%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.86" data-count="span2"><div class="stat-value"></div></span><span style="width:12.15%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.10" data-count="span3"><div class="stat-value"></div></span><span style="width:8.54%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.54" data-count="span4"><div class="stat-value"></div></span><span style="width:13.5%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="9" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.76</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist99509623"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> FAQ</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:74%;"><span class="counter"><span class="counter__item" data-count="74"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist57526248" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"9","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"25","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"16","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"51","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts4" data-int="4" data-name="AtlassianConfluence" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>4. Atlassian Confluence</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:87.3%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.73">8.73</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/atlassian-confluence/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-14383" data-id="14383" type="checkbox"> <span></span> <label for="compare-14383">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts4" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.80" data-count="span1"><div class="stat-value"></div></span><span style="width:27.3%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.10" data-count="span2"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="10" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.79%;z-index: 9;background: #001250" data-label="Features" data-value="7.93" data-count="span1"><div class="stat-value"></div></span><span style="width:24.18%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.06" data-count="span2"><div class="stat-value"></div></span><span style="width:10.35%;z-index: 9;background: #005691" data-label="Integrations" data-value="6.9" data-count="span3"><div class="stat-value"></div></span><span style="width:7.78%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.78" data-count="span4"><div class="stat-value"></div></span><span style="width:13.05%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.7" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.73</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist57526248"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist71147846" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"8","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"27","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"18","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"47","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts5" data-int="5" data-name="Guru" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>5. Guru</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:85.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.57">8.57</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/guru/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-105696" data-id="105696" type="checkbox"> <span></span> <label for="compare-105696">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts5" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.80" data-count="span1"><div class="stat-value"></div></span><span style="width:28.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.50" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.39%;z-index: 9;background: #001250" data-label="Features" data-value="8.13" data-count="span1"><div class="stat-value"></div></span><span style="width:27.24%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.08" data-count="span2"><div class="stat-value"></div></span><span style="width:14.1%;z-index: 9;background: #005691" data-label="Integrations" data-value="9.4" data-count="span3"><div class="stat-value"></div></span><span style="width:9.04%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.04" data-count="span4"><div class="stat-value"></div></span><span style="width:12.3%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.2" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.7"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #005691" data-label="Similarweb" data-value="8" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.57</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist71147846"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:76%;"><span class="counter"><span class="counter__item" data-count="76"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:76%;"><span class="counter"><span class="counter__item" data-count="76"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist15190756" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"10","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"30","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"20","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"40","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts6" data-int="6" data-name="Freshservice" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>6. Freshservice</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:85.5%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.55">8.55</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/freshservice/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-536" data-id="536" type="checkbox"> <span></span> <label for="compare-536">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts6" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.70" data-count="span1"><div class="stat-value"></div></span><span style="width:28.2%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.40" data-count="span2"><div class="stat-value"></div></span><span style="width:7.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="3.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.24%;z-index: 9;background: #001250" data-label="Features" data-value="8.08" data-count="span1"><div class="stat-value"></div></span><span style="width:27.12%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.04" data-count="span2"><div class="stat-value"></div></span><span style="width:11.85%;z-index: 9;background: #005691" data-label="Integrations" data-value="7.9" data-count="span3"><div class="stat-value"></div></span><span style="width:9.26%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.26" data-count="span4"><div class="stat-value"></div></span><span style="width:12.15%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.1" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.55</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist15190756"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:74%;"><span class="counter"><span class="counter__item" data-count="74"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist33123152" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"32","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"41","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"8","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"19","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts7" data-int="7" data-name="LiveAgent" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>7. LiveAgent</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:85.5%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.55">8.55</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/liveagent/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-13296" data-id="13296" type="checkbox"> <span></span> <label for="compare-13296">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts7" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:49.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.90" data-count="span1"><div class="stat-value"></div></span><span style="width:28.2%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.40" data-count="span2"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="10" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:25.44%;z-index: 9;background: #001250" data-label="Features" data-value="8.48" data-count="span1"><div class="stat-value"></div></span><span style="width:26.34%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.78" data-count="span2"><div class="stat-value"></div></span><span style="width:12.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.5" data-count="span3"><div class="stat-value"></div></span><span style="width:9.16%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.16" data-count="span4"><div class="stat-value"></div></span><span style="width:7.2%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="4.8" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:8%;z-index: 9;background: #001250" data-label="Company size" data-value="4" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.55</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist33123152"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:92%;"><span class="counter"><span class="counter__item" data-count="92"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> FAQ</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:88%;"><span class="counter"><span class="counter__item" data-count="88"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:74%;"><span class="counter"><span class="counter__item" data-count="74"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist60124349" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"12","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"26","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"14","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"48","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts8" data-int="8" data-name="SalesforceServiceCloud" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>8. Salesforce Service Cloud</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:85%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.50">8.50</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/salesforce-service-cloud/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-18143" data-id="18143" type="checkbox"> <span></span> <label for="compare-18143">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts8" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.70" data-count="span1"><div class="stat-value"></div></span><span style="width:28.8%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.60" data-count="span2"><div class="stat-value"></div></span><span style="width:8%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.6%;z-index: 9;background: #001250" data-label="Features" data-value="8.2" data-count="span1"><div class="stat-value"></div></span><span style="width:24.24%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.08" data-count="span2"><div class="stat-value"></div></span><span style="width:12.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.5" data-count="span3"><div class="stat-value"></div></span><span style="width:7.92%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.92" data-count="span4"><div class="stat-value"></div></span><span style="width:12.9%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="8.6" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #005691" data-label="Similarweb" data-value="10" data-count="span3"><div class="stat-value"></div></span><span style="width:30%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="10" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="10.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.50</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist60124349"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist16381647" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"25","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"36","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"11","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"27","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts9" data-int="9" data-name="Bitrix24" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>9. Bitrix24</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:82.1%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.21">8.21</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/bitrix24/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-12655" data-id="12655" type="checkbox"> <span></span> <label for="compare-12655">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts9" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.60" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:12.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="6.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.66%;z-index: 9;background: #001250" data-label="Features" data-value="8.22" data-count="span1"><div class="stat-value"></div></span><span style="width:23.1%;z-index: 9;background: #003471" data-label="Ease of use" data-value="7.7" data-count="span2"><div class="stat-value"></div></span><span style="width:11.4%;z-index: 9;background: #005691" data-label="Integrations" data-value="7.6" data-count="span3"><div class="stat-value"></div></span><span style="width:7.74%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.74" data-count="span4"><div class="stat-value"></div></span><span style="width:11.85%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.9" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:12%;z-index: 9;background: #001250" data-label="Company size" data-value="6" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #005691" data-label="Similarweb" data-value="8" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.21</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist16381647"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:82%;"><span class="counter"><span class="counter__item" data-count="82"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> </div> <div class="clearfix"></div> </div> </div> <script id="chartist65807037" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"22","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"36","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"14","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"27","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts10" data-int="10" data-name="Document360" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>10. Document360</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:80.2%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.02">8.02</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/document360/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-209979" data-id="209979" type="checkbox"> <span></span> <label for="compare-209979">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts10" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.70" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:16.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="8.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="9.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:26.19%;z-index: 9;background: #001250" data-label="Features" data-value="8.73" data-count="span1"><div class="stat-value"></div></span><span style="width:27.45%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.15" data-count="span2"><div class="stat-value"></div></span><span style="width:12.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.5" data-count="span3"><div class="stat-value"></div></span><span style="width:9.83%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.83" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:12%;z-index: 9;background: #001250" data-label="Company size" data-value="6" data-count="span1"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #003471" data-label="Years on market" data-value="6" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.02</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist65807037"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:98%;"><span class="counter"><span class="counter__item" data-count="98"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:97%;"><span class="counter"><span class="counter__item" data-count="97"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:96%;"><span class="counter"><span class="counter__item" data-count="96"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:94%;"><span class="counter"><span class="counter__item" data-count="94"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist50683917" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"9","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"27","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"18","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"47","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts11" data-int="11" data-name="IglooSoftware" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>11. Igloo Software</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:80%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="8.00">8.00</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/igloo-software/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-15132" data-id="15132" type="checkbox"> <span></span> <label for="compare-15132">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts11" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:45%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.00" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.50" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.94%;z-index: 9;background: #001250" data-label="Features" data-value="7.98" data-count="span1"><div class="stat-value"></div></span><span style="width:26.19%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.73" data-count="span2"><div class="stat-value"></div></span><span style="width:13.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="9" data-count="span3"><div class="stat-value"></div></span><span style="width:8.78%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.78" data-count="span4"><div class="stat-value"></div></span><span style="width:11.7%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="7.80" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #005691" data-label="Similarweb" data-value="2" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>8.00</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist50683917"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:91%;"><span class="counter"><span class="counter__item" data-count="91"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:85%;"><span class="counter"><span class="counter__item" data-count="85"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:68%;"><span class="counter"><span class="counter__item" data-count="68"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist46861536" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"7","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"26","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"19","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"49","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts12" data-int="12" data-name="Groove" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>12. Groove</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:78.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.86">7.86</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/groove-helpdesk/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-152953" data-id="152953" type="checkbox"> <span></span> <label for="compare-152953">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts12" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:45.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.10" data-count="span1"><div class="stat-value"></div></span><span style="width:26.7%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.9" data-count="span2"><div class="stat-value"></div></span><span style="width:13.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="6.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.96%;z-index: 9;background: #001250" data-label="Features" data-value="8.32" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:14.55%;z-index: 9;background: #005691" data-label="Integrations" data-value="9.7" data-count="span3"><div class="stat-value"></div></span><span style="width:9.28%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.28" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.86</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist46861536"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:90%;"><span class="counter"><span class="counter__item" data-count="90"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:86%;"><span class="counter"><span class="counter__item" data-count="86"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist75924232" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"9","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"25","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"16","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"49","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts13" data-int="13" data-name="Bloomfire" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>13. Bloomfire</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:76.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.67">7.67</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/bloomfire/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-14455" data-id="14455" type="checkbox"> <span></span> <label for="compare-14455">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts13" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:8%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.96%;z-index: 9;background: #001250" data-label="Features" data-value="8.32" data-count="span1"><div class="stat-value"></div></span><span style="width:25.44%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.48" data-count="span2"><div class="stat-value"></div></span><span style="width:6.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="4.50" data-count="span3"><div class="stat-value"></div></span><span style="width:8.84%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.84" data-count="span4"><div class="stat-value"></div></span><span style="width:7.05%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="4.70" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:12%;z-index: 9;background: #001250" data-label="Company size" data-value="6" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.67</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist75924232"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:98%;"><span class="counter"><span class="counter__item" data-count="98"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:87%;"><span class="counter"><span class="counter__item" data-count="87"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist75916006" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"14","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"33","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"19","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"33","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts14" data-int="14" data-name="Helpjuice" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>14. Helpjuice</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:75%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.50">7.50</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/helpjuice/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-40696" data-id="40696" type="checkbox"> <span></span> <label for="compare-40696">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts14" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:25.8%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.60" data-count="span2"><div class="stat-value"></div></span><span style="width:6.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="3.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.61%;z-index: 9;background: #001250" data-label="Features" data-value="7.87" data-count="span1"><div class="stat-value"></div></span><span style="width:26.85%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.95" data-count="span2"><div class="stat-value"></div></span><span style="width:13.95%;z-index: 9;background: #005691" data-label="Integrations" data-value="9.3" data-count="span3"><div class="stat-value"></div></span><span style="width:9.55%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.55" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:8%;z-index: 9;background: #001250" data-label="Company size" data-value="4" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="4" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.50</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist75916006"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Self-learning</p><span class="bar"><span style="width:75%;"><span class="counter"><span class="counter__item" data-count="75"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist99701526" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"5","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"7","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"3","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"85","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts15" data-int="15" data-name="InklingKnowledge" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>15. Inkling Knowledge</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:74.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.47">7.47</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/inkling-knowledge/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-105715" data-id="105715" type="checkbox"> <span></span> <label for="compare-105715">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts15" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:45.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.10" data-count="span1"><div class="stat-value"></div></span><span style="width:29.1%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.70" data-count="span2"><div class="stat-value"></div></span><span style="width:7.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="3.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.1%;z-index: 9;background: #001250" data-label="Features" data-value="7.7" data-count="span1"><div class="stat-value"></div></span><span style="width:23.94%;z-index: 9;background: #003471" data-label="Ease of use" data-value="7.98" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Integrations" data-value="0" data-count="span3"><div class="stat-value"></div></span><span style="width:8.28%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.28" data-count="span4"><div class="stat-value"></div></span><span style="width:13.8%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="9.2" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:12%;z-index: 9;background: #001250" data-label="Company size" data-value="6" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #005691" data-label="Similarweb" data-value="8" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.47</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist99701526"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-learning</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:76%;"><span class="counter"><span class="counter__item" data-count="76"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:74%;"><span class="counter"><span class="counter__item" data-count="74"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> </div> <div class="clearfix"></div> </div> </div> <script id="chartist10714569" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"2","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"8","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"6","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"84","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts16" data-int="16" data-name="ServiceNowKnowledgeManagement" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>16. ServiceNow Knowledge Management</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:73.4%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.34">7.34</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/servicenow-knowledge-management/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-105720" data-id="105720" type="checkbox"> <span></span> <label for="compare-105720">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts16" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:29.4%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.80" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:24.6%;z-index: 9;background: #001250" data-label="Features" data-value="8.2" data-count="span1"><div class="stat-value"></div></span><span style="width:24.54%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.18" data-count="span2"><div class="stat-value"></div></span><span style="width:7.65%;z-index: 9;background: #005691" data-label="Integrations" data-value="5.10" data-count="span3"><div class="stat-value"></div></span><span style="width:8.74%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.74" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #005691" data-label="Similarweb" data-value="8" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.34</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist10714569"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:89%;"><span class="counter"><span class="counter__item" data-count="89"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:84%;"><span class="counter"><span class="counter__item" data-count="84"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> </div> <div class="clearfix"></div> </div> </div> <script id="chartist14560703" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"0","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"8","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"8","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"83","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts17" data-int="17" data-name="InbentaKnowledgeManagement" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>17. Inbenta Knowledge Management</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:72.1%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.21">7.21</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/inbenta-knowledge-management/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-106921" data-id="106921" type="checkbox"> <span></span> <label for="compare-106921">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts17" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:46.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.3" data-count="span1"><div class="stat-value"></div></span><span style="width:27.6%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.20" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.7%;z-index: 9;background: #001250" data-label="Features" data-value="7.9" data-count="span1"><div class="stat-value"></div></span><span style="width:26.79%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.93" data-count="span2"><div class="stat-value"></div></span><span style="width:12.45%;z-index: 9;background: #005691" data-label="Integrations" data-value="8.3" data-count="span3"><div class="stat-value"></div></span><span style="width:9.87%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.87" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #005691" data-label="Similarweb" data-value="2" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.21</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist14560703"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist26111029" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"23","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"40","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"17","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"21","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts18" data-int="18" data-name="ProProfsKnowledgeBase" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>18. ProProfs Knowledge Base</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:70.2%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="7.02">7.02</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/proprofs-knowledge-base/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-25483" data-id="25483" type="checkbox"> <span></span> <label for="compare-25483">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts18" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.50" data-count="span2"><div class="stat-value"></div></span><span style="width:9.34%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="4.67" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.5"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.46%;z-index: 9;background: #001250" data-label="Features" data-value="7.82" data-count="span1"><div class="stat-value"></div></span><span style="width:27.54%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.18" data-count="span2"><div class="stat-value"></div></span><span style="width:1.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="1.00" data-count="span3"><div class="stat-value"></div></span><span style="width:9.24%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.24" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:8%;z-index: 9;background: #001250" data-label="Company size" data-value="4" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #005691" data-label="Similarweb" data-value="2" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>7.02</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist26111029"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:76%;"><span class="counter"><span class="counter__item" data-count="76"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:75%;"><span class="counter"><span class="counter__item" data-count="75"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist27055482" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"5","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"14","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"8","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"73","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts19" data-int="19" data-name="RightAnswers" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>19. RightAnswers</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:68.8%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="6.88">6.88</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/rightanswers/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-106734" data-id="106734" type="checkbox"> <span></span> <label for="compare-106734">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts19" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:27%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.00" data-count="span2"><div class="stat-value"></div></span><span style="width:10.66%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="5.33" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.43%;z-index: 9;background: #001250" data-label="Features" data-value="7.81" data-count="span1"><div class="stat-value"></div></span><span style="width:22.29%;z-index: 9;background: #003471" data-label="Ease of use" data-value="7.43" data-count="span2"><div class="stat-value"></div></span><span style="width:2.25%;z-index: 9;background: #005691" data-label="Integrations" data-value="1.5" data-count="span3"><div class="stat-value"></div></span><span style="width:7.7%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="7.7" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:12%;z-index: 9;background: #001250" data-label="Company size" data-value="6" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="4" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>6.88</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist27055482"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span></span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:75%;"><span class="counter"><span class="counter__item" data-count="75"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist32796832" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"17","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"22","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"6","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"56","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts20" data-int="20" data-name="HelpDocs" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>20. HelpDocs</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:67.4%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="6.74">6.74</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/helpdocs/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-140982" data-id="140982" type="checkbox"> <span></span> <label for="compare-140982">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts20" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:25.5%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.50" data-count="span2"><div class="stat-value"></div></span><span style="width:2%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="1.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.85%;z-index: 9;background: #001250" data-label="Features" data-value="7.95" data-count="span1"><div class="stat-value"></div></span><span style="width:27.6%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.20" data-count="span2"><div class="stat-value"></div></span><span style="width:0.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="0.50" data-count="span3"><div class="stat-value"></div></span><span style="width:9.7%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.70" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:4%;z-index: 9;background: #001250" data-label="Company size" data-value="2" data-count="span1"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #003471" data-label="Years on market" data-value="6" data-count="span2"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #005691" data-label="Similarweb" data-value="6" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>6.74</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist32796832"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist75174885" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"9","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"18","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"9","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"64","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts21" data-int="21" data-name="MyHubIntranet" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>21. MyHub Intranet</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:66.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="6.67">6.67</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/myhub-intranet/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-94615" data-id="94615" type="checkbox"> <span></span> <label for="compare-94615">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts21" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:50%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="10.00" data-count="span1"><div class="stat-value"></div></span><span style="width:23.4%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="7.80" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.46%;z-index: 9;background: #001250" data-label="Features" data-value="7.82" data-count="span1"><div class="stat-value"></div></span><span style="width:28.29%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.43" data-count="span2"><div class="stat-value"></div></span><span style="width:2.25%;z-index: 9;background: #005691" data-label="Integrations" data-value="1.50" data-count="span3"><div class="stat-value"></div></span><span style="width:9.28%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.28" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:8%;z-index: 9;background: #001250" data-label="Company size" data-value="4" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.0"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>6.67</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist75174885"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Discussion boards</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:75%;"><span class="counter"><span class="counter__item" data-count="75"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist10136119" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"15","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"30","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"14","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"41","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts22" data-int="22" data-name="KnowledgeOwl" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>22. KnowledgeOwl</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:64.6%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="6.46">6.46</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/knowledge-owl/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-30977" data-id="30977" type="checkbox"> <span></span> <label for="compare-30977">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts22" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:48.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.70" data-count="span1"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.00" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.58%;z-index: 9;background: #001250" data-label="Features" data-value="7.86" data-count="span1"><div class="stat-value"></div></span><span style="width:27.24%;z-index: 9;background: #003471" data-label="Ease of use" data-value="9.08" data-count="span2"><div class="stat-value"></div></span><span style="width:1.5%;z-index: 9;background: #005691" data-label="Integrations" data-value="1" data-count="span3"><div class="stat-value"></div></span><span style="width:9.85%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="9.85" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.2"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:4%;z-index: 9;background: #001250" data-label="Company size" data-value="2" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="4" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="4.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>6.46</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist10136119"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Self-learning</p><span class="bar"><span style="width:80%;"><span class="counter"><span class="counter__item" data-count="80"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> </div> <div class="clearfix"></div> </div> </div> <script id="chartist25134799" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"20","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"38","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"18","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"24","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts23" data-int="23" data-name="Tettra" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>23. Tettra</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:64.1%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="6.41">6.41</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/tettra/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-80167" data-id="80167" type="checkbox"> <span></span> <label for="compare-80167">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts23" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:47.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9.50" data-count="span1"><div class="stat-value"></div></span><span style="width:25.8%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.60" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.31%;z-index: 9;background: #001250" data-label="Features" data-value="7.77" data-count="span1"><div class="stat-value"></div></span><span style="width:25.2%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.40" data-count="span2"><div class="stat-value"></div></span><span style="width:3.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="2.50" data-count="span3"><div class="stat-value"></div></span><span style="width:8.5%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.50" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:4%;z-index: 9;background: #001250" data-label="Company size" data-value="2" data-count="span1"><div class="stat-value"></div></span><span style="width:16%;z-index: 9;background: #003471" data-label="Years on market" data-value="8" data-count="span2"><div class="stat-value"></div></span><span style="width:6%;z-index: 9;background: #005691" data-label="Similarweb" data-value="2" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="4.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>6.41</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist25134799"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:81%;"><span class="counter"><span class="counter__item" data-count="81"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Collaboration</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Workflow and approvals</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:75%;"><span class="counter"><span class="counter__item" data-count="75"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> <div class="line-chart hide-bar"> <p> Data management</p><span class="bar"><span style="width:75%;"><span class="counter"><span class="counter__item" data-count="75"></span>%</span></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> </div> </div> <script id="chartist16272614" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"2","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"15","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"13","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"71","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item " data-target="#charts24" data-int="24" data-name="RemedyKnowledgeManagement" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>24. Remedy Knowledge Management</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:63.5%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="6.35">6.35</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/remedy-knowledge-management/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-105713" data-id="105713" type="checkbox"> <span></span> <label for="compare-105713">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts24" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:33.5%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="6.70" data-count="span1"><div class="stat-value"></div></span><span style="width:29.1%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="9.70" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="0" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.3"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.61%;z-index: 9;background: #001250" data-label="Features" data-value="7.87" data-count="span1"><div class="stat-value"></div></span><span style="width:26.79%;z-index: 9;background: #003471" data-label="Ease of use" data-value="8.93" data-count="span2"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #005691" data-label="Integrations" data-value="0" data-count="span3"><div class="stat-value"></div></span><span style="width:8.6%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="8.6" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.9"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:20%;z-index: 9;background: #001250" data-label="Company size" data-value="10" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #005691" data-label="Similarweb" data-value="8" data-count="span3"><div class="stat-value"></div></span><span style="width:24%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="8" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="8.8"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>6.35</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist16272614"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Document management</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Categorization</p><span class="bar"><span style="width:78%;"><span class="counter"><span class="counter__item" data-count="78"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> </div> <div class="clearfix"></div> </div> </div> <script id="chartist77638029" type="application/json"> {"data":[ {"x":"","xl":"1-10 ","y":"4","yl":"","color":"auto"}, {"x":"","xl":"11-50","y":"20","yl":"","color":"auto"}, {"x":"","xl":"51-100","y":"16","yl":"","color":"auto"}, {"x":"","xl":"100+","y":"60","yl":"","color":"auto"} ]} </script> <div class="toggle-charts__item last" data-target="#charts25" data-int="25" data-name="MoxieKnowledgebase" title="What do the tiers in CloudRank mean? (click to learn more)"> <h3><span class="icon icon--arrow-down"></span>25. Moxie Knowledgebase</h3> <div class="line-chart line-chart-main"> <span class="bar bar--animate"> <span style="width:61.7%"> <span data-int="1" style="width:50%;"></span><span data-int="2" style="width:25%;"></span><span data-int="3" style="width:22%;"></span> </span> </span> <span class="counter"><span class="counter__item" data-count="6.17">6.17</span></span> <div class="clearfix"></div> </div> <div class="pull-right"> <a href="#" class="btn btn--show" title="Show more/less"><span class="icon"></span>SHOW MORE</a> <a href="https://reviews.financesonline.com/p/moxie-knowledgebase/" title="Read review" class="btn btn--review">READ REVIEW</a> <div class="category__rank-compare compare-input" title="Compare product"> <div class="select-more">Select more products to compare</div> <input id="compare-105868" data-id="105868" type="checkbox"> <span></span> <label for="compare-105868">Compare</label> <a href="#" data-url="https://financesonline.com/compare/" class="btn btn--blue-hover" title="Compare">Compare <span></span> selected products</a> </div> <div class="clearfix"></div> </div> <div class="clearfix"></div> </div> <div id="charts25" class="toggled-chart"> <h4>Our score and features analysis:</h4> <div class="toggled-chart__line-charts"> <div class="line-chart line-chart--details hide-bar" data-int="1"> <div class="line-chart__item" data-item="tus"> <div class="stat-desc"></div> <p>Total User Satisfaction</p><span class="bar bar--toggled"><span style="width:45%;z-index: 9;background: #001250" data-label="Average user reviews score" data-value="9" data-count="span1"><div class="stat-value"></div></span><span style="width:24.6%;z-index: 9;background: #003471" data-label="Satisfaction algorithm score" data-value="8.2" data-count="span2"><div class="stat-value"></div></span><span style="width:4%;z-index: 9;background: #005691" data-label="Volume of user reviews" data-value="2.00" data-count="span3"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="7.4"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="2"> <div class="line-chart__item" data-item="tes"> <div class="stat-desc"></div> <p>Total Expert Score</p><span class="bar bar--toggled"><span style="width:23.34%;z-index: 9;background: #001250" data-label="Features" data-value="7.78" data-count="span1"><div class="stat-value"></div></span><span style="width:20.4%;z-index: 9;background: #003471" data-label="Ease of use" data-value="6.80" data-count="span2"><div class="stat-value"></div></span><span style="width:0.75%;z-index: 9;background: #005691" data-label="Integrations" data-value="0.50" data-count="span3"><div class="stat-value"></div></span><span style="width:6.9%;z-index: 9;background: #2278b3" data-label="Customer support" data-value="6.90" data-count="span4"><div class="stat-value"></div></span><span style="width:0%;z-index: 9;background: #449ad5" data-label="Mobile support" data-value="0.00" data-count="span5"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="5.1"></span></span> <div style="clear: both;"></div> </div> </div> <div class="line-chart line-chart--details hide-bar" data-int="3"> <div class="line-chart__item" data-item="mp"> <div class="stat-desc"></div> <div class="stat-value"></div> <p>Market Position</p><span class="bar bar--toggled"><span style="width:16%;z-index: 9;background: #001250" data-label="Company size" data-value="8" data-count="span1"><div class="stat-value"></div></span><span style="width:20%;z-index: 9;background: #003471" data-label="Years on market" data-value="10" data-count="span2"><div class="stat-value"></div></span><span style="width:12%;z-index: 9;background: #005691" data-label="Similarweb" data-value="4" data-count="span3"><div class="stat-value"></div></span><span style="width:18%;z-index: 9;background: #2278b3" data-label="Social presence" data-value="6" data-count="span4"><div class="stat-value"></div></span></span><span class="counter"><span class="counter__item" data-count="6.6"></span></span> <div style="clear: both;"></div> </div> </div> <div class="clearfix"></div> <span class="toggle-charts__total">}</span> <span class="toggle-charts__total-data">CloudRank™<br> <span class="cloudrank-score">Score:</span><span>6.17</span></span> </div> <div class="toggled-chart__bottom"> <div class="pie-box"> <h5>Customers company size</h5> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com"> <div class="pie-chart small"> <div class="pie-charts__container"> <div class="highcharts-chart cloudrank-chart pie" data-type="pie" data-id="chartist77638029"></div> </div> </div> </div> <div class="legend"> <p>No. of employees:</p> <div class="legend__inner"> <span class="item"><span style="background: #005691;"></span>1-10</span> <span class="item"><span style="background: #2278b3"></span>11-50</span> <span class="item"><span style="background: #449ad5"></span>51-100</span> <span class="item"><span style="background: #66bdf7"></span>100+</span> </div> </div> <div style="clear: both;"></div> </div> <div class="charts-best"> <h5>Best features</h5> <div class="line-chart hide-bar"> <p> Customizable databases</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Self-service portal</p><span class="bar"><span style="width:79%;"><span class="counter"><span class="counter__item" data-count="79"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Content management</p><span class="bar"><span style="width:77%;"><span class="counter"><span class="counter__item" data-count="77"></span>%</span></span> </span> <div style="clear: both;"></div> </div> <div class="line-chart hide-bar"> <p> Advanced search</p><span class="bar"><span style="width:76%;"><span class="counter"><span class="counter__item" data-count="76"></span>%</span></span> </span> <div style="clear: both;"></div> </div> </div> <div class="charts-worst"> <h5>Worst features</h5> </div> <div class="clearfix"></div> </div> </div> </div> <p><span style="font-weight: 400;">Our report covered <strong>25 most popular products</strong> from the Knowledge Management Software category. We’ve analyzed their features, performance, integration, customer support, pricing, and several other key buying factors and combined it with feedback from user reviews to come up with the current list of best solutions:</span></p> <ul> <li><strong>2022 Knowledge Management Software Leaders:</strong> <a href="https://reviews.financesonline.com/p/zendesk-helpdesk/" title="Zendesk">Zendesk</a>, <a href="https://reviews.financesonline.com/p/freshdesk-field-service/" title="Freshdesk">Freshdesk</a>, <a href="https://reviews.financesonline.com/p/zoho-desk/" title="Zoho Desk">Zoho Desk</a>, <a href="https://reviews.financesonline.com/p/atlassian-confluence/" title="Atlassian Confluence">Atlassian Confluence</a>, <a href="https://reviews.financesonline.com/p/guru/" title="Guru">Guru</a>, <a href="https://reviews.financesonline.com/p/freshservice/" title="Freshservice">Freshservice</a>, <a href="https://reviews.financesonline.com/p/liveagent/" title="LiveAgent">LiveAgent</a>, <a href="https://reviews.financesonline.com/p/salesforce-service-cloud/" title="Salesforce Service Cloud">Salesforce Service Cloud</a>, <a href="https://reviews.financesonline.com/p/bitrix24/" title="Bitrix24">Bitrix24</a>, <a href="https://reviews.financesonline.com/p/document360/" title="Document360">Document360</a>, <a href="https://reviews.financesonline.com/p/igloo-software/" title="Igloo Software">Igloo Software</a>, <a href="https://reviews.financesonline.com/p/groove-helpdesk/" title="Groove">Groove</a></li> <li><strong>2022 Knowledge Management Software Contenders:</strong> <a href="https://reviews.financesonline.com/p/bloomfire/" title="Bloomfire">Bloomfire</a>, <a href="https://reviews.financesonline.com/p/helpjuice/" title="Helpjuice">Helpjuice</a>, <a href="https://reviews.financesonline.com/p/inkling-knowledge/" title="Inkling Knowledge">Inkling Knowledge</a>, <a href="https://reviews.financesonline.com/p/servicenow-knowledge-management/" title="ServiceNow Knowledge Management">ServiceNow Knowledge Management</a>, <a href="https://reviews.financesonline.com/p/inbenta-knowledge-management/" title="Inbenta Knowledge Management">Inbenta Knowledge Management</a>, <a href="https://reviews.financesonline.com/p/proprofs-knowledge-base/" title="ProProfs Knowledge Base">ProProfs Knowledge Base</a>, <a href="https://reviews.financesonline.com/p/rightanswers/" title="RightAnswers">RightAnswers</a>, <a href="https://reviews.financesonline.com/p/helpdocs/" title="HelpDocs">HelpDocs</a></li> <li><strong>2022 Knowledge Management Software Rising Stars:</strong> <a href="https://reviews.financesonline.com/p/myhub-intranet/" title="MyHub Intranet">MyHub Intranet</a>, <a href="https://reviews.financesonline.com/p/knowledge-owl/" title="KnowledgeOwl">KnowledgeOwl</a>, <a href="https://reviews.financesonline.com/p/tettra/" title="Tettra">Tettra</a>, <a href="https://reviews.financesonline.com/p/remedy-knowledge-management/" title="Remedy Knowledge Management">Remedy Knowledge Management</a>, <a href="https://reviews.financesonline.com/p/moxie-knowledgebase/" title="Moxie Knowledgebase">Moxie Knowledgebase</a></li> </ul> <p>With its consistently high scores across the board, Zendesk managed to take this year’s top spot in our Knowledge Management Software CloudRank. At its core, this software is a suite of support apps – including customer support, knowledge management, and more – that helps transform your customer service into agents for customer retention and lead source.</p> <p>Zendesk was founded in Copenhagen, Denmark in 2007 and its founders later moved its headquarters to Boston and, subsequently, to California, USA after an influx of investment came in from venture capitalists. Having a decade and a half of experience under its belt, Zendesk has garnered various accolades such as our 2021 Expert’s Choice Award, 2021 Supreme Software Award, and 2021 Best Customer Support Software Award.</p> <p>As a knowledge management software, Zendesk is equipped with knowledge base modules that users can upgrade separately which enables its users to structure content through the use of a sophisticated tagging system for easy sorting. Additionally, this software can provide access to deleted content in archives and allows its users to view previous edits to the content. More importantly, Zendesk comes with a free trial and offers flexible pricing that starts at $9 per agent per month.</p> <p><span style="font-weight: 400;">Most users of Knowledge Management Software solutions confirm that in most cases these tools allow them to reach the following business goals:</span></p> <p><ul class="normal-list"><li><strong>It assists in faster onboarding of new hires.</strong> [ 86.8% of users ]</li> <li><strong>It enables us to save time while finding answers.</strong> [ 86.6% of users ]</li> <li><strong>It helps us ensure business info is consistent and accurate.</strong> [ 85.7% of users ]</li> <li><strong>It helps us retain knowledge after employees move on.</strong> [ 87.0% of users ]</li> <li><strong>It improves staff satisfaction.</strong> [ 87.5% of users ]</li></ul></p> <h3><span class="cat-icon cat-icon--free-trial"></span>How did we select products for this Knowledge Management Software report?</h3> <p><span style="font-weight: 400;">The Spring 2022 version of the report includes a total of 25 Knowledge Management Software products that were compared and analyzed by our team. We selected them based on the following factors:</span></p> <ul> <li>Popularity of a given brand in the SaaS market (based on our own market research)</li> <li>How popular a given brand is among FinancesOnline users (based on number of mothly readers for each review page)</li> <li>Availability of statistical data generated from user reviews of a particular product (we excluded products with not enough data to draw meaningful conclusions)</li> <li>The current listing reflects the state of our database and research as of April 2022. An updated version of the report will be released quarterly to keep data fresh and incorporate information about shifts and changing trends in the market.</li> </ul> <h3><span class="cat-icon cat-icon--latest-trends"></span>What are the current Knowledge Management Software trends?</h3> <h4 style="text-align: center;">A unified space with all tools in one workspace</h4> <p><span style="font-weight: 400;">A streamlined system where content creation tools, collaboration, communication, and social links come together. This solves the hassles of multiple logins and switching between tools, lowering software and app subscription costs, and increasing efficiency and productivity when work apps are centralized. A unified knowledge management system where all necessary information is easily accessed benefits employees just as much as customers when it comes to looking for answers and information. </span></p> <p><span style="font-weight: 400;"> <script id="chartist28935831" type="application/json"> {"y_units": "percent", "data": [{"x":"","xl":"Employees who have never used their company intranet","y":"31","yl":"Employees who have never used their company intranet","color":"auto"}] } </script> <script id="chartist75339127" type="application/json"> {"y_units": "percent", "data": [{"x":"","xl":"Employees who use their intranet on a daily basis","y":"13","yl":"Employees who use their intranet on a daily basis","color":"auto"}] } </script> <script id="chartist73335053" type="application/json"> {"y_units": "percent", "data": [{"x":"","xl":"Increase in employee productivity in organizations where employees are connected","y":"25","yl":"Increase in employee productivity in organizations where employees are connected","color":"auto"}] } </script> <script id="chartist43002354" type="application/json"> {"y_units": "percent", "data": [{"x":"","xl":"Companies with effective intranet communications outperform peers","y":"35","yl":"Companies with effective intranet communications outperform peers","color":"auto"}] } </script> <style> </style> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com" data-export="true" data-id="donuts53094178" data-title="Company intranet use" data-subtitle=""> <div class="donut-charts "> <h3 class="chartist-header">Company intranet use</h3> <div class="donut-charts__container"> <svg class="donut-export"> <title>Chart context menu</title> <path fill="#666666" d="M 6 6.5 L 20 6.5 M 6 11.5 L 20 11.5 M 6 16.5 L 20 16.5" class="highcharts-button-symbol" data-z-index="1" stroke="#666666" stroke-width="3"></path> </svg> <div class="highcharts-contextmenu"> <div class="highcharts-menu"> <div class="highcharts-menu-item" data-type="full-screen">View in full screen</div> <div class="highcharts-menu-item" data-type="print">Print chart</div> <hr> <div class="highcharts-menu-item" data-type="png">Download PNG image</div> <div class="highcharts-menu-item" data-type="jpg">Download JPEG image</div> <div class="highcharts-menu-item" data-type="svg">Download SVG vector image</div> </div> </div> <div> <div class="donut-charts__item"> <div class="highcharts-chart" data-type="donut" data-id="chartist28935831" data-anim="true"></div> </div> </div> <div> <div class="donut-charts__item"> <div class="highcharts-chart" data-type="donut" data-id="chartist75339127" data-anim="true"></div> </div> </div> <div> <div class="donut-charts__item"> <div class="highcharts-chart" data-type="donut" data-id="chartist73335053" data-anim="true"></div> </div> </div> <div> <div class="donut-charts__item"> <div class="highcharts-chart" data-type="donut" data-id="chartist43002354" data-anim="true"></div> </div> </div> </div> <p class="charts-source">Smarp</p><div class="clearfix"></div> <span class="designed">Designed by</span> </div> </div> </span></p> <h4 style="text-align: center;">Integrated social media</h4> <p><span style="font-weight: 400;">Knowledge management systems include the human component when it comes to knowledge sharing, crowdsourcing information, and collaboration. Traditional intranets are outdated and aren’t user-friendly. An employee survey found </span><a href="https://blog.smarp.com/10-shocking-internal-communications-stats-you-cant-ignore"><span style="font-weight: 400;">only 13% used their intranet daily</span></a><span style="font-weight: 400;">. Integrating social media-type features to intranets will drive adoption by making communication engaging and entertaining. A social intranet space for collaboration and sharing connects employees and develops relationships. Employees sharing information, interacting, and working together can be better than sifting through volumes of documentation, particularly when follow-up questions can get immediate and multiple responses with actual, factual information that is tried and true. </span></p> <p><span style="font-weight: 400;"> </span><span style="font-weight: 400;"> <style> </style> <script id="charts85675833" type="application/json"> {"title":"Attitudes toward AI and ML acceptance and adoption in the workplace","subtitle":"","source":"O\u2019Reilly Media; MemSQL","type":"bar","display":[],"y_units":"percent","gxl":"","gyl":"","lyl":"","data":[{"x":"61","xl":"AI and ML are their companies' most significant data initiative","y":"61","yl":"","color":"auto"},{"x":"88","xl":"company already has or has plans to to implement AI and ML technology within their organization","y":"88","yl":"","color":"auto"},{"x":"95","xl":"believe AI and ML will make their jobs easier rather than reducing their roles","y":"95","yl":"","color":"auto"},{"x":"65","xl":"key aspect of using AI and ML is to enable more informed business decision making","y":"65","yl":"","color":"auto"},{"x":"74","xl":"consider AI and ML a game changer with a huge potential to transform their job and industry","y":"74","yl":"","color":"auto"}]}</script> <div class="custom-chart" data-anim="true" data-home-url="https://financesonline.com" data-export="true"> <div class="bar-chart "> <div class="highcharts-chart" data-type="bar" data-id="charts85675833" data-bar="true" data-anim="true"></div> </div> <p class="charts-source">O’Reilly Media; MemSQL</p><div class="clearfix"></div></div></span></p> <h4 style="text-align: center;">Artificial Intelligence and Natural Language Processing</h4> <p><span style="font-weight: 400;">Knowledge management systems hold enormous volumes of data, much of it raw and unstructured, and unused. A </span><a href="https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2020/knowledge-management-strategy.html"><span style="font-weight: 400;">Gartner survey</span></a><span style="font-weight: 400;"> found 55% of organizations define knowledge management as sharing and disseminating knowledge. This is a limited view of the capabilities of modern knowledge management systems but also problematic when the data is disorganized and can’t be properly documented and distributed. Artificial intelligence will improve data discovery, analysis, and extraction of useful information. Natural language processing helps in data enrichment by adding the correct metadata and tag classification. These processes can be automated with AI to ensure that data is tagged and classified into the right taxonomy ensuring the information is discoverable in lookups.</span></p> </div> </div> </div> </div> <div class="clearfix"></div> </div> <div class="main-container"> <div class="col col--75 col--sm"> <div class="category__sections toggle"> <div class="article-section"> <div class="article-section__text"> <p><span style="font-weight: 400;">Knowledge management software offers a central and secure storage hub where you can create, organize, and share your company’s information and data. As there are scores of quality tools in this category, how can you do informed comparisons to select the best among knowledge management tools for your requirements? You don’t have to worry about this as we are here to guide you. This article details the main factors and functionality that mark the best knowledge management software from the average programs.</span></p> </div> </div><div class="article-section"> <h3 id="get-to-know-each-product-with-free-trial"><span class="cat-icon cat-icon--free-trial"></span>Get to know each product with free trial</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">A great way to start your search is to sign up for the free trial or demo of popular platforms. The top providers of knowledge management tools offer this feature to help you gauge their application’s efficiency and effectiveness before you shell out any money. You can also utilize the chance to do an in-depth comparison with other solutions in this niche. We recommend you check out </span><a href="https://reviews.financesonline.com/p/atlassian-confluence/"><span style="font-weight: 400;">Atlassian Confluence</span></a><span style="font-weight: 400;">, </span><a href="https://reviews.financesonline.com/p/proprofs-knowledge-base/"><span style="font-weight: 400;">ProProfs Knowledge Base</span></a><span style="font-weight: 400;">, </span><a href="https://reviews.financesonline.com/p/bloomfire/"><span style="font-weight: 400;">Bloomfire</span></a><span style="font-weight: 400;">, </span><a href="https://reviews.financesonline.com/p/tettra/"><span style="font-weight: 400;">Tettra</span></a><span style="font-weight: 400;">, and </span><a href="https://reviews.financesonline.com/p/knowledge-owl/"><span style="font-weight: 400;">KnowledgeOwl</span></a><span style="font-weight: 400;">. These products have received commendable ratings and rankings in our knowledge management software reviews.</span></p> </div> </div><div class="article-section"> <h3 id="targeted-businesses"><span class="cat-icon cat-icon--targeted-businesses"></span>Targeted Businesses</h3> <div class="article-section__text"> <ul> <li><span style="font-weight: 400;"><strong>Small to medium-sized companies</strong> can use KM software to eliminate messy cabinets and shift to a paperless office.</span></li> <li><span style="font-weight: 400;"><strong>Fast-growing companies</strong> can utilize this platform to streamline the onboarding processes of their new hires, while enterprises with a high turnover rate can employ it to maintain knowledge of best practices.</span></li> <li><span style="font-weight: 400;"><strong>Firms in specific markets</strong> such as finance, telecommunications, and IT need KM software to compete in the information economy.</span></li> </ul> </div> </div><div class="article-section"> <h3 id="examples-of-knowledge-management-software"><span class="cat-icon cat-icon--examples"></span>Examples of Knowledge Management Software</h3> <div class="article-section__text"> <ol> <li><strong><a href="https://reviews.financesonline.com/p/atlassian-confluence/">Atlassian Confluence</a></strong><span style="font-weight: 400;"><strong>:</strong> A platform that enables you to create, categorize, and discuss tasks with your team members. It provides you the knowledge that is normally lost in shared network drives and email inboxes. The software makes it simple to find, use, and update data. You can give your company’s departments, projects, and teams their own online space with personalized theme and permissions.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/proprofs-knowledge-base/">ProProfs Knowledge Base</a></strong><span style="font-weight: 400;"><strong>:</strong> A robust online knowledge management platform built to empower the top management, trainers, and HR professionals of an enterprise to efficiently manage and distribute organizational and employee knowledge. It maximizes the organization’s collective experience and knowledge, and improves accessibility to FAQs and customer service. The product offers a centralized and easily searchable knowledge base that can be deployed on multiple platforms and devices.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/bloomfire/">Bloomfire</a></strong><span style="font-weight: 400;"><strong>:</strong> A collaboration and knowledge platform that utilizes the collective wisdom of your customers and employees. This knowledge base helps users engage in open info sharing to make the organization more profitable and innovative. It captures, archives, and expands your company’s existing knowledge. Plus, it delivers relevant content to users to help them do their work effectively.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/tettra/">Tettra</a></strong><span style="font-weight: 400;"><strong>:</strong> A company wiki designed for users of the Slack communication platform. It helps teams organize and share company knowledge and expertise. This robust tool is ideal for engineering, operations, HR, support, and success teams. The best part is the software empowers you to abolish info silos in your organization and inspires your employees to collaborative productively to boost business growth.</span></li> <li><strong><a href="https://reviews.financesonline.com/p/knowledge-owl/">KnowledgeOwl</a></strong><span style="font-weight: 400;"><strong>:</strong> A simple knowledge base and authoring application you can use without coding skills. With this solution, you can create professional-looking knowledge websites without taking help from developers and designers. It enables you to easily develop software documentation, help sites, user guides, portals, knowledge bases, handbooks, online manuals, and more. In short, you can use KnowledgeOwl to give your customers intuitive self-service help portals with robust search engines.</span></li> </ol> </div> </div><div class="article-section"> <h3 id="types-of-knowledge-management-software"><span class="cat-icon cat-icon--types"></span>Types of Knowledge Management Software</h3> <div class="article-section__text"> <p><span style="font-weight: 400;">The following types of platforms are related to KM software:</span></p> <ol> <li><span style="font-weight: 400;">Artificial intelligence tools</span></li> <li><span style="font-weight: 400;">Content management systems</span></li> <li><span style="font-weight: 400;">Data warehousing, data mining, and OLAP</span></li> <li><span style="font-weight: 400;">Decision support Systems</span></li> <li><span style="font-weight: 400;">Document management systems</span></li> <li><span style="font-weight: 400;">Groupware systems</span></li> <li><span style="font-weight: 400;">Semantic networks</span></li> <li><span style="font-weight: 400;">Simulation tools</span></li> <li><span style="font-weight: 400;">Intranet and extranet</span></li> </ol> </div> </div><div class="article-section"> <h3 id="key-features-of-knowledge-management-software"><span class="cat-icon cat-icon--key-features"></span>Key Features of Knowledge Management Software</h3> <div class="article-section__text"> <ol> <li><b>Self-service portals. </b><span style="font-weight: 400;">These portals offer help web pages for employees and customers, and they can be easily customized to match your brand and company website.</span></li> <li><b>RSS feeds. </b><span style="font-weight: 400;">These feeds keep users updated on new and helpful articles.</span></li> <li><b>Feedback options. </b><span style="font-weight: 400;">Enables users to provide comments and vote on the helpfulness and relevance of articles.</span></li> <li><b>Advanced browse and search options. </b><span style="font-weight: 400;">These include search engine indexing options, natural language search, auto-suggest capability, and search filters. Intent-based search is another robust feature that matches keywords to general reasons why users search a knowledge base.</span></li> <li><b>Decision trees</b><span style="font-weight: 400;">.</span> <span style="font-weight: 400;">Helps you create</span> <span style="font-weight: 400;">“Q&A”-type decision trees that help users find answers to their issues on their own.</span></li> <li><b>Publishing options</b><span style="font-weight: 400;">. Includes formatting features for content such as images, hyperlinks, and rich text. Workflow customization features can simplify content generation and you can publish emails directly on knowledge bases by copying them to a designated address.</span></li> </ol> </div> </div><div class="article-section"> <h3 id="benefits-of-knowledge-management-software"><span class="cat-icon cat-icon--benefits"></span>Benefits of Knowledge Management Software</h3> <div class="article-section__text"> <ol> <li><b>Retention of knowledge after employees quit</b><span style="font-weight: 400;">. Capture and store the knowledge you pay your staff members for, even after they shift to another position or company.</span></li> <li><b>Quicker onboarding of new hires</b><span style="font-weight: 400;">. Offer new employees the info and knowledge they need to get cracking immediately.</span></li> <li><b>Save time searching for answers</b><span style="font-weight: 400;">. A full-fledged knowledge base with robust search tools helps employees save time finding answers, and also minimizes distractions and interruptions.</span></li> <li><b>Improve staff satisfaction</b><span style="font-weight: 400;">. Gamification features reward employees for participating and sharing knowledge, and thus boosts staff recognition and satisfaction.</span></li> <li><b>Ensure consistent and accurate info</b><span style="font-weight: 400;">. All employees in the company can access and contribute to create a comprehensive knowledge base, which can improve the quality of information.</span></li> <li><b>Enhanced knowledge distribution</b><span style="font-weight: 400;">. Knowledge that used to rest with single individuals can now be made accessible on demand for all employees.</span></li> </ol> </div> </div><div class="article-section"> <h3 id="latest-trends"><span class="cat-icon cat-icon--latest-trends"></span>Latest Trends</h3> <div class="article-section__text"> <p><b>Use of social elements</b><span style="font-weight: 400;">. Social sites have become hugely popular among lay users who share their personal stories on them. Enterprises are also using them in a big way to promote their products and services. Therefore, the social element is being integrated into a range of applications, including KM software. KM tools with blended social media aspects help employees communicate and engage more intuitively and effectively as they are familiar with these elements.</span></p> <p><b>Search indexing is improving</b><span style="font-weight: 400;">. Search tools depend on indexing which classifies search results to make them coherent and relevant. KM software depends a great deal on a strong search feature to ensure top performance. Search indexing continues to improve and enables users to find documents and files more quickly and easily, which enhances productivity.</span></p> </div> </div><div class="article-section"> <h3 id="potential-issues"><span class="cat-icon cat-icon--potential-issues"></span>Potential Issues</h3> <div class="article-section__text"> <p><b>Ensuring fast access to knowledge</b><span style="font-weight: 400;">. KM software enables you to crowdsource knowledge and info from all your employees and customers. It allows you to leverage content from users all over the world. This does not give room for data silos. You must ensure the stored knowledge can be accessed in real time anywhere in the world, on any device. Global companies must be able to provide access in multiple languages.</span></p> <p><b>Making info easy to find</b><span style="font-weight: 400;">. Your knowledge base will become useless if people are unable to find what they need quickly. KM software helps here as it organizes data in an understandable way for users. In addition, leading KM software vendors are improving their enterprise search tools by leveraging advanced technology such as smart filters, machine learning, and artificial intelligence.</span></p> </div> </div> </div> </div> <div class="clearfix"></div> </div> </div> <div class="category category--white order-5 content-visibility"> <div class="main-container"> <div class="category__content category__content--margin col col--75 col--sm"> <h3>List of Knowledge Management Software Companies</h3> <div class="soft__list"> <div class="pull-right"> <p>Order by:</p> <div id="soft-dd" class="soft__list__dd" data-ajax="https://financesonline.com/wp-admin/admin-ajax.php" data-term="660" data-count="15" data-taxonomy="category_apps"> <span>Newest</span> <ul> <li data-sort="newest">Newest</li> <li data-sort="score">Score</li> <li data-sort="user-reviews">User Score</li> </ul> </div> <div class="clearfix"></div> </div> <div id="soft-table" class="soft__table"> <div class="soft__head"> <div class="col col--33 s-name"> Product name: </div> <div class="col col--20 s-cat"> Category: </div> <div class="col col--10 s-ss"> Smart Score: </div> <div class="col col--10 s-price"> Price: </div> <div class="col col--10 s-us"> User Satisf. </div> <div class="col col--16 s-ur"> User reviews: </div> <div class="clearfix"></div> </div> <div id="soft-table-products"> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/scout-2/" title="SCOUT" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="SCOUT reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/small-1-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/small-1.png 186w" /> </div> <p>SCOUT</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.2 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/scout-2/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/helpcenter-io/" title="HelpCenter.io" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HelpCenter.io reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/06/Helpcenter-186-x-96-93x48.png 93w, https://s.financesonline.com/uploads/2023/06/Helpcenter-186-x-96.png 186w" /> </div> <p>HelpCenter.io</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $19 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/helpcenter-io/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/zoho-learn/" title="Zoho Learn" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Zoho Learn reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Learn-93x48.png 93w, https://s.financesonline.com/uploads/2023/07/Small-Thumbnail-Zoho-Learn.png 186w" /> </div> <p>Zoho Learn</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.9 </div> <div class="col col--10 s-price"> $1 </div> <div class="col col--10 s-us"> 98% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/zoho-learn/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/greenorbit/" title="GreenOrbit" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="GreenOrbit reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/08/GreenOrbit-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2021/08/GreenOrbit-logo-2.png 186w" /> </div> <p>GreenOrbit</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $6.50 </div> <div class="col col--10 s-us"> 96% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/greenorbit/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/rezolve/" title="Rezolve.ai" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Rezolve.ai reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://financesonline.com/uploads/2021/07/Rezolve.ai-logo-2-93x48.png 93w, https://financesonline.com/uploads/2021/07/Rezolve.ai-logo-2.png 186w" /> </div> <p>Rezolve.ai</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 95% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/rezolve/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/knowledgeiq/" title="KnowledgeIQ" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="KnowledgeIQ reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/07/knowledge-iq-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2021/07/knowledge-iq-logo-thumbnail.png 186w" /> </div> <p>KnowledgeIQ</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/knowledgeiq/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/iselo/" title="ISELO" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="ISELO reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2021/05/iselo-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2021/05/iselo-logo-thumbnail.png 186w" /> </div> <p>ISELO</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $6 </div> <div class="col col--10 s-us"> 93% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/iselo/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/allanswered/" title="AllAnswered" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="AllAnswered reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/09/allanswered-logo-thumbnail-93x48.png 93w, https://s.financesonline.com/uploads/2020/09/allanswered-logo-thumbnail.png 186w" /> </div> <p>AllAnswered</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> $1 </div> <div class="col col--10 s-us"> 93% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/allanswered/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/document360/" title="Document360" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Document360 reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Document360-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Document360-logo-2.png 186w" /> </div> <p>Document360</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 9.0 </div> <div class="col col--10 s-price"> $199 </div> <div class="col col--10 s-us"> 97% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/document360/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>26 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/liberty/" title="Liberty" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Liberty reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/11/LIberty-Library-Management-System-logo-2-93x48.png 93w, https://s.financesonline.com/uploads/2019/11/LIberty-Library-Management-System-logo-2.png 186w" /> </div> <p>Liberty</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/liberty/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/keeeb-collections/" title="Keeeb Collections" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Keeeb Collections reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/keeb-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/keeb-logo2.png 186w" /> </div> <p>Keeeb Collections</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 7.3 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/keeeb-collections/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/knowlocker/" title="Knowlocker" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Knowlocker reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/01/Knowlocker-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/01/Knowlocker-logo2.png 186w" /> </div> <p>Knowlocker</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 7.3 </div> <div class="col col--10 s-price"> $10 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/knowlocker/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/elqano/" title="Elqano" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Elqano reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2020/02/Elqano-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2020/02/Elqano-logo2.png 186w" /> </div> <p>Elqano</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 6.9 </div> <div class="col col--10 s-price"> €1,000 </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/elqano/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span ></span> <span ></span> <span ></span> <span ></span> <span ></span> </span> <span>0 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/helpdocs/" title="HelpDocs" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="HelpDocs reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/10/HelpDocs-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/10/HelpDocs-logo2.png 186w" /> </div> <p>HelpDocs</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.5 </div> <div class="col col--10 s-price"> 49 </div> <div class="col col--10 s-us"> 100% </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/helpdocs/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span ></span> </span> <span>3 user reviews</span> </a> </div> <div class="clearfix"></div> </div> <div class="soft__row"> <a href="https://reviews.financesonline.com/p/knowmax/" title="Knowmax" class="col col--33 s-name"> <div class="soft__img"> <img width="93" height="48" src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" class="lazyload" alt="Knowmax reviews" sizes="(max-width: 93px) 100vw, 93px" data-srcset="https://s.financesonline.com/uploads/2019/12/Knowmax-logo2-93x48.png 93w, https://s.financesonline.com/uploads/2019/12/Knowmax-logo2.png 186w" /> </div> <p>Knowmax</p> </a> <div class="col col--20 s-cat "> Knowledge Management Software </div> <div class="col col--10 s-ss"> 8.0 </div> <div class="col col--10 s-price"> By quote </div> <div class="col col--10 s-us"> - </div> <div class="col col--16 s-ur"> <a href="https://reviews.financesonline.com/p/knowmax/#user-review" title="User reviews" class="soft__revs"> <span class="soft__stars"> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> <span class="full"></span> </span> <span>1 user reviews</span> </a> </div> <div class="clearfix"></div> </div> </div> </div> </div> <div id="pagination" class="fot-pagination"><div class="fot-pagination__inner"><span class="mini-hide">Page 1 of 7</span><span class="fot-pagination__item fot-pagination__item--disabled">1</span><a class="fot-pagination__item" href="?page=2">2</a><a class="fot-pagination__item" href="?page=3">3</a><a class="fot-pagination__item" href="?page=4">4</a><a class="fot-pagination__item" href="?page=5">5</a><a class="fot-pagination__item" href="?page=6">6</a><a class="fot-pagination__item" href="?page=7">7</a><a class="fot-pagination__item fot-pagination__item--last" href="?page=7">Last »</a><div class="clearfix"></div></div></div> <h3>Things to consider when you invest in a SaaS</h3> <p>Infrastructure plays a big role in a SaaS software. If there is an outage, you would not be able to access the service. So, you should pay good attention to the program’s infrastructure when evaluating SaaS providers.</p> <p>Many companies fail to ask their shortlisted SaaS providers questions about disaster recovery, service level agreements (SLAs), and security. These are important infrastructure features that need careful consideration when considering a provider. </p> <p>SaaS is easy to subscribe to. All you need to do is go the website and purchase a suitable plan for the required number of users. For this reason, many companies pay attention only to the rate of the software and not to infrastructure considerations. They may also think that thorough evaluation is not needed since it is so easy to get started quickly.</p> <p>But you need to be ready for situations as such as the SaaS vendor going out of business or their website going down. You need to have contingency procedures in place to tackle these situations to make sure they do not have a deleterious impact on your firm. It is simple to subscribe to a SaaS product, but think about the effect on your business if the platform is withdrawn by the provider.</p> <div class="fot-faq"> <h3><span class="icon icon--faq"></span>Frequently asked questions about Knowledge Management Software</h3> <div class="fot-faq__item"> <a href="#">What is the best knowledge management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q1"> <p><span style="font-weight: 400;">The best knowledge management software is </span><a href="https://reviews.financesonline.com/p/document360/"><span style="font-weight: 400;">Document360</span></a><span style="font-weight: 400;">. Designed for growing businesses, this popular platform helps users easily build their own self-service knowledge base for both employees and customers. Document360 is a popular choice among companies looking for a scalable solution that can be easily adapted to their specific needs.</span></p> <p><span style="font-weight: 400;">This KB solution allows users to create dynamic, self-service knowledge bases for various uses such as product documentation, references, internal process guides, and even tutorials. This solution also enables businesses with constantly-upgrading products to build FAQs that can be easily updated continuously.</span></p> <p><span style="font-weight: 400;">With Document360, you can create secured logins for both customers and internal users. It offers a robust search module powered by a search engine that conducts deep searches and generates relevant real-time results. Moreover, aside from a clean design, it also offers features like extensive integrations, a smart feedback system for posts, and an adaptive interface.</span></p> </div> </div> <div class="fot-faq__item"> <a href="#">What are the benefits of knowledge management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q2"> <p><span style="font-weight: 400;">Knowledge management software primarily functions to provide an integrated approach to enabling a company’s internal and external information to become more efficiently managed, organized, updated, shared, and accessed. Here are the main benefits of knowledge management software:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><b>Organize data</b><span style="font-weight: 400;">. Allows users to organize volumes of different data types easily.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Self-service</b><span style="font-weight: 400;">. Enables both customers and internal users to search by themselves any product/service knowledge base.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Access needed information</b><span style="font-weight: 400;">. Anyone with login details can access privileged internal data and advanced insights.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Develop business intelligence</b><span style="font-weight: 400;">. Organizations can build upon previous information to steadily develop business knowledge over time.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Build and enhance business processes</b><span style="font-weight: 400;">. This solution empowers firms to create and improve operational procedures, structures, and policies.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Boost teamwork</b><span style="font-weight: 400;">. Employees, consultants, and managers can seamlessly plan and conduct collaborative activities from anywhere, anytime.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Enhance communication</b>. Knowledge bases also support better communication among distributed work units and third-party partners.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What are the features of knowledge management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q3"> <p><span style="font-weight: 400;">All knowledge management features are designed to allow the creation, storage, and access of information. However, some are better than others, while a few stand out from the rest. Nonetheless, all KB platforms, at the minimum, should be able to offer a set of standard features, namely:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><b>File viewing</b><span style="font-weight: 400;">. Stores and readies various file types for viewing.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Comments posting</b><span style="font-weight: 400;">. Allows users to share notes or make comments on data or files for reference purposes.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Private or Private access</b><span style="font-weight: 400;">. Provides the option to make conversations either open to the public or private among particular contributors.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Searchable</b><span style="font-weight: 400;">. Integrates a search bar to allow users to browse and find needed information.</span></li> <li style="font-weight: 400;" aria-level="1"><b>File uploading</b><span style="font-weight: 400;">. With valid login credentials, any user can upload different types of files from any device from anywhere to support better sharing of knowledge.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Link sharing</b><span style="font-weight: 400;">. Enables users to share links to important content to share information easily.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Question and answer</b><span style="font-weight: 400;">. Offers efficient online channels to enable users to share information, procedures, and expertise.</span></li> <li style="font-weight: 400;" aria-level="1"><b>Tagging</b>. Enables users to tag each other when leaving notes or comments or sharing data files for an easy and quick search for content.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is the easiest knowledge management software to use? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q4"> <p><span style="font-weight: 400;">Managing tons of information is difficult and time-consuming, much more if they must also be shared, made accessible, and updated regularly. Thanks to advances in knowledge management technology, even non-techies can do these complicated tasks competently and efficiently. Here are some of the easy-to-use apps in the market today:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/zendesk-knowledge/"><span style="font-weight: 400;">Zendesk</span></a><span style="font-weight: 400;">. Comprehensive knowledge management and support suite, this robust yet easy-to-use solution for enhancing SMEs’ and large enterprises’ customer service. Zendesk allows users to easily build customer portals, FAQs, online forums, and support centers.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/bloomfire/"><span style="font-weight: 400;">Bloomfire</span></a><span style="font-weight: 400;">. This widely-used knowledge management solution allows businesses to effortlessly build a centralized and secured repository of all organizational knowledge that is easy to access by both customers and internal users. Aside from supporting uploads of various file types, Bloomfire also functions as a social media platform where users can post, comment, share, like, and follow posts.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/liveagent/">LiveAgent</a>. This knowledge management platform is powerful but simple, enabling users to build one or multi-knowledge bases easily. Its smart editor supports a fast learning curve, which means those without any technical background can confidently create and maintain a KB channel independently.</li> </ul> </div> </div> <div class="fot-faq__item"> <a href="#">What is a good free knowledge management software? <span class="icon icon--arrow-down"></span></a> <div class="fot-faq__answer" id="faq-q5"> <p><span style="font-weight: 400;">You don’t need to spend so much to use reliable knowledge management platforms. In fact, some of the good ones are actually free to use. Here are three of such KB apps:</span></p> <ul> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/zoho-desk/"><span style="font-weight: 400;">Zoho Desk</span></a><span style="font-weight: 400;">. A part of the popular Zoho Business Suite, this free knowledge management and support solution enables organizations to provide efficient customer support. Its benefits include access to smart tools, analytics, report generation, and agent productivity measures.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/bitrix24/"><span style="font-weight: 400;">Bitrix24</span></a><span style="font-weight: 400;">. This is a free knowledge management and collaboration software. It can handle an extensive array of file types, from videos, text, audio, and presentations, ensuring clear communication among internal users and customers. Bitrix24 also offers a smart search capability.</span></li> <li style="font-weight: 400;" aria-level="1"><a href="https://reviews.financesonline.com/p/proprofs-knowledge-base/">ProProfs Knowledge Base</a>. This enterprise-grade platform offers a free version for up to 20 business pages, making it an ideal choice for small businesses and startups. It is designed to help managers manage and share internal knowledge to allow seamless communication and support employee training purposes.</li> </ul> </div> </div> </div> <script type="application/ld+json">{ "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the best knowledge management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://reviews.financesonline.com/p/topyx-lms/topyx-website/#faq-q1", "text": "<p>The best knowledge management software is <a href=\"https://reviews.financesonline.com/p/document360/\">Document360</a>. Designed for growing businesses, this popular platform helps users easily build their own self-service knowledge base for both employees and customers. Document360 is a popular choice among companies looking for a scalable solution that can be easily adapted to their specific needs.</p>\n<p>This KB solution allows users to create dynamic, self-service knowledge bases for various uses such as product documentation, references, internal process guides, and even tutorials. This solution also enables businesses with constantly-upgrading products to build FAQs that can be easily updated continuously.</p>\n<p>With Document360, you can create secured logins for both customers and internal users. It offers a robust search module powered by a search engine that conducts deep searches and generates relevant real-time results. Moreover, aside from a clean design, it also offers features like extensive integrations, a smart feedback system for posts, and an adaptive interface.</p>\n" } }, { "@type": "Question", "name": "What are the benefits of knowledge management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://reviews.financesonline.com/p/topyx-lms/topyx-website/#faq-q2", "text": "<p>Knowledge management software primarily functions to provide an integrated approach to enabling a company\u2019s internal and external information to become more efficiently managed, organized, updated, shared, and accessed. Here are the main benefits of knowledge management software:</p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Organize data</b>. Allows users to organize volumes of different data types easily.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Self-service</b>. Enables both customers and internal users to search by themselves any product/service knowledge base.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access needed information</b>. Anyone with login details can access privileged internal data and advanced insights.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Develop business intelligence</b>. Organizations can build upon previous information to steadily develop business knowledge over time.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Build and enhance business processes</b>. This solution empowers firms to create and improve operational procedures, structures, and policies.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Boost teamwork</b>. Employees, consultants, and managers can seamlessly plan and conduct collaborative activities from anywhere, anytime.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Enhance communication</b>. Knowledge bases also support better communication among distributed work units and third-party partners.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What are the features of knowledge management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://reviews.financesonline.com/p/topyx-lms/topyx-website/#faq-q3", "text": "<p>All knowledge management features are designed to allow the creation, storage, and access of information. However, some are better than others, while a few stand out from the rest. Nonetheless, all KB platforms, at the minimum, should be able to offer a set of standard features, namely:</p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>File viewing</b>. Stores and readies various file types for viewing.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Comments posting</b>. Allows users to share notes or make comments on data or files for reference purposes.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Private or Private access</b>. Provides the option to make conversations either open to the public or private among particular contributors.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Searchable</b>. Integrates a search bar to allow users to browse and find needed information.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>File uploading</b>. With valid login credentials, any user can upload different types of files from any device from anywhere to support better sharing of knowledge.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Link sharing</b>. Enables users to share links to important content to share information easily.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Question and answer</b>. Offers efficient online channels to enable users to share information, procedures, and expertise.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Tagging</b>. Enables users to tag each other when leaving notes or comments or sharing data files for an easy and quick search for content.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What is the easiest knowledge management software to use?", "acceptedAnswer": { "@type": "Answer", "@id": "https://reviews.financesonline.com/p/topyx-lms/topyx-website/#faq-q4", "text": "<p>Managing tons of information is difficult and time-consuming, much more if they must also be shared, made accessible, and updated regularly. Thanks to advances in knowledge management technology, even non-techies can do these complicated tasks competently and efficiently. Here are some of the easy-to-use apps in the market today:</p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https://reviews.financesonline.com/p/zendesk-knowledge/\">Zendesk</a>. Comprehensive knowledge management and support suite, this robust yet easy-to-use solution for enhancing SMEs’ and large enterprises’ customer service. Zendesk allows users to easily build customer portals, FAQs, online forums, and support centers.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https://reviews.financesonline.com/p/bloomfire/\">Bloomfire</a>. This widely-used knowledge management solution allows businesses to effortlessly build a centralized and secured repository of all organizational knowledge that is easy to access by both customers and internal users. Aside from supporting uploads of various file types, Bloomfire also functions as a social media platform where users can post, comment, share, like, and follow posts.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https://reviews.financesonline.com/p/liveagent/\">LiveAgent</a>. This knowledge management platform is powerful but simple, enabling users to build one or multi-knowledge bases easily. Its smart editor supports a fast learning curve, which means those without any technical background can confidently create and maintain a KB channel independently.</li>\n</ul>\n" } }, { "@type": "Question", "name": "What is a good free knowledge management software?", "acceptedAnswer": { "@type": "Answer", "@id": "https://reviews.financesonline.com/p/topyx-lms/topyx-website/#faq-q5", "text": "<p>You don\u2019t need to spend so much to use reliable knowledge management platforms. In fact, some of the good ones are actually free to use. Here are three of such KB apps:</p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https://reviews.financesonline.com/p/zoho-desk/\">Zoho Desk</a>. A part of the popular Zoho Business Suite, this free knowledge management and support solution enables organizations to provide efficient customer support. Its benefits include access to smart tools, analytics, report generation, and agent productivity measures.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https://reviews.financesonline.com/p/bitrix24/\">Bitrix24</a>. This is a free knowledge management and collaboration software. It can handle an extensive array of file types, from videos, text, audio, and presentations, ensuring clear communication among internal users and customers. Bitrix24 also offers a smart search capability.</li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https://reviews.financesonline.com/p/proprofs-knowledge-base/\">ProProfs Knowledge Base</a>. This enterprise-grade platform offers a free version for up to 20 business pages, making it an ideal choice for small businesses and startups. It is designed to help managers manage and share internal knowledge to allow seamless communication and support employee training purposes.</li>\n</ul>\n" } } ] }</script> <div class="category__author" style="display: flex;"> <div class="category__avatar"> <img src="data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==" data-src="https://sip.financesonline.com/uploads/2020/07/jenny_chang.png?width=100&token=kFXI-ymij4CbrUzceXkLpA" alt="Jenny Chang" class="lazyload"> </div> <div class="category__author__desc"> <h4>By <a href="/author/jenny/" title="Jenny Chang">Jenny Chang</a></h4> <p>Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.</p> </div> <div class="clearfix"></div> </div> </div> <div class="clearfix"></div> <p class="updated">Updated <time datetime="2024-11-22T11:40:44+00:00" title="2024-11-22T11:40:44+00:00">November 22, 2024</time></p> </div> </div> </div> </div> </div> </div>  <div id="why-fo-free" class="fot-modal why-fo-free-modal"> <div class="fot-modal__close"><span></span><span></span></div> <h3> <img width="30" height="30" class="why_fo_free_modal_img" alt="Why is FinancesOnline free?" srcset="https://financesonline.com/media/themes/fot/dist/img/information.png 1x,https://financesonline.com/media/themes/fot/dist/img/information@2x.png 2x" src="https://financesonline.com/media/themes/fot/dist/img/information.png"> Why is FinancesOnline free? </h3> <p>FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an <a href="/scoring-methodology/" title="Scoring methodology">equal opportunity</a> to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.</p> </div> <script> window.addEventListener('FoExitPopupScriptLoaded', function() { fo_show_ep(); }); </script>  <div id="back-to-top" class="btn btn--top" title="Go to top"><span class="icon icon--arrow-down"></span>TOP</div>  <div id="fot-social" class="fot-social" data-id="660" data-type="term" data-url="https://financesonline.com/knowledge-management/" style="opacity: 0;"> <div class="fot-social__el fot-social__el--network "> <span class="icon icon--network"></span> <span class="count">19<span class="shares"> shares</span></span> </div> <a class="fot-social__el fb fb-button" href="https://www.facebook.com/sharer/sharer.php?u=https://reviews.financesonline.com/p/scout-2/" target="_blank"> <div> <span class="icon icon--fb"></span> <span class="txt">Share</span> </div> <span class="count">19</span> </a> <a class="fot-social__el tw" href="http://twitter.com/share?url=https://reviews.financesonline.com/p/scout-2/" target="_blank"> <div> <span class="icon icon--tw"></span> <span class="txt">Tweet</span> </div> </a> <a class="fot-social__el li" href="https://www.linkedin.com/shareArticle?mini=true&url=https://reviews.financesonline.com/p/scout-2/" target="_blank"> <div> <span class="icon icon--in"></span> <span class="txt">Share</span> </div> </a> </div>  <style> .footer li { width: 100%!important; float:none; } @media screen and (min-width: 481px) { .footer ul { display: block!important; } } @media screen and (max-width: 480px) { .footer ul { margin-bottom: 0; display: none; } .footer li { width: 50%!important; float:left; } .footer ul:after { content: ''; clear: both; display: block; } .footer__heading { cursor:pointer; } } </style> <div class="footer"> <div class="main-container "> <div class="col col--50 col--sm"> <a href="https://financesonline.com" title="FinancesOnline Homepage" class="footer__title"><span>Finances</span>Online</a> <p><strong>EU Office:</strong> Grojecka 70/13 Warsaw, 02-359 Poland</p> <p><strong>US Office:</strong> 120 St James Ave Floor 6, Boston, MA 02116</p> <a href="/add-product/" class="btn btn--listed" title="Get listed page"><span class="icon icon--add"></span>GET LISTED</a> </div> <div class="col col--50 col--sm"> <div class="col col--33 col--sm"> <div class="footer__heading">Company</div> <ul> <li><a href="/about-us/" title="About Us">About Us</a></li> <li><a href="/contact-us/" title="Contact Us">Contact Us</a></li> <li><a href="/add-product/" title="Add Your Product">Add Your Product</a></li> <li><a href="/careers/" title="Careers">Careers</a></li> <li><a href="/research-center/" title="Research Center">Research Center</a></li> <li><a href="/research-team/" title="Research Team">Research Team</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Policies</div> <ul> <li><a href="/terms-of-use/" title="Terms of Use">Terms of Use</a></li> <li><a href="/privacy-policy/" title="Privacy Policy">Privacy Policy</a></li> <li><a href="/cookies-policy/" title="Cookies Policy">Cookies Policy</a></li> <li><a href="/scoring-methodology/" title="Scoring Methodology">Scoring Methodology</a></li> <li><a href="/ccpa/" title="Do not sell my personal information">Do not sell my personal information</a></li> </ul> </div> <div class="col col--33 col--sm"> <div class="footer__heading">Content</div> <ul> <li><a href="/write-for-us/" title="Write For Us">Write For Us</a></li> <li><a href="/software-for-small-business/" title="For Small Business">For Small Business</a></li> <li><a href="/topapps/" title="Top Software">Top Software</a></li> <li><a href="https://reviews.financesonline.com/" title="Software reviews">Software reviews</a></li> <li><a href="https://comparisons.financesonline.com/" title="Software comparisons">Software comparisons</a></li> <li><a href="https://alternatives.financesonline.com/" title="Software alternatives">Software alternatives</a></li> </ul> </div> </div> <div class="clearfix"></div> </div> <div class="footer__copyright"> <div class="main-container "> <p class="mini-hide">Copyright © 2024 FinancesOnline. 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Best Knowledge Management Software in 2024 | FinancesOnline