Pharmacy Support for Patients

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type="button" aria-expanded="false" aria-controls="item2" data-node-name="item2"> <span class="o5-mega-nav--item-link">Pharmacy</a> <span class="o5-mega-nav--item-link-arrow material-symbols-rounded right-arrow-font" aria-hidden="true">chevron_right</span> </button> </div> </div> <div class="o5-mega-nav-group"> <div class="o5-mega-nav-inline"> <button class="o5-mega-nav--back-button" type="button"><span class="material-symbols-rounded left-arrow-font" aria-hidden="true">chevron_left</span>Main menu</button> </div> <div id="item0" class="o5-mega-nav-group--item o5-mega-nav-container dmp-container " qa_handles="o5-mega-nav-container"> <div class="o5-mega-nav__row dmp-row" role="navigation" aria-label="MegaNav"> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card "> <div class="o5-mega-nav-card__image"> </div> <div class="o5-mega-nav-card__title">Health care</div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p>We provide affordable and personalized care</p> </div> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">How can we help?</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/care/locations.html"> Find care </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find doctors, specialists, locations, urgent care and other services near you </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/care/bill-pay-patient-portal.html"> Patient portal sign-in </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Make appointments, get medical records, message your care team and more </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/care.html"> Get the right kind of care </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> From primary to virtual to urgent care, learn where to go and when </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">Helpful links</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/care/bill-pay-patient-portal.html"> Pay a bill </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Manage your medical bills the fast, easy way </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/customer-support/patient-support.html"> Patient support </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contact information and frequently asked questions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card o5-mega-nav-card--gray-background"> <div class="o5-mega-nav-card__image"> <div data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item0/col4/image.coreimg{.width}.jpeg/1722699948186/11-things-to-keep-in-mind.jpeg" data-asset="/content/dam/internal-resources/images/11-things-to-keep-in-mind.jpg" data-asset-id="294c86d3-7acb-4e3d-b3ea-72bfd0ab6907" id="image-4271366ef6" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item0/col4/image.coreimg.jpeg/1722699948186/11-things-to-keep-in-mind.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__body-3-bold"><a href="https://www.optum.com/en/health-articles.html/healthy-living/how-can-i-live-more-healthy-and-active-lifestyle">11 things to keep in mind for a more healthy lifestyle</a></span></p> </div> <div class="o5-mega-nav-card__action"> <a class="o5-mega-nav-card__action-link dmp-btn dmp-btn--md dmp-btn--2" href="https://www.optum.com/en/health-articles.html">More articles</a> </div> </div> </div> </div> </div> <div id="item1" class="o5-mega-nav-group--item o5-mega-nav-container dmp-container " qa_handles="o5-mega-nav-container"> <div class="o5-mega-nav__row dmp-row" role="navigation" aria-label="MegaNav"> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card "> <div class="o5-mega-nav-card__image"> </div> <div class="o5-mega-nav-card__title">Financial</div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p>Accounts to help you save and pay for health care expenses</p> </div> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">How can we help?</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="/en/sign-in.html?selectedTab=Individuals%20and%20families"> Sign in to your account </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Manage your HSA, check your balance, transfer a balance and more </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="/en/financial-services.html"> Explore account types </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Compare health benefit accounts and learn how each option can work for you </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="/en/care/bill-pay-patient-portal.html"> Pay a bill </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> The fast, easy way to pay your medical bills online </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">Helpful links</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/library/health-finances.html"> Resources </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contribution limits, savings tools, calculators and eligible expenses </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/customer-support/financial-account-support.html"> Account support </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contact information and frequently asked questions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card o5-mega-nav-card--gray-background"> <div class="o5-mega-nav-card__image"> <div data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item1/col4/image.coreimg{.width}.jpeg/1730475447496/open-enrollment-mega2.jpeg" data-asset="/content/dam/o4-dam/images/consumers/financial-services/open-enrollment-mega2.jpeg" data-asset-id="914e5e92-f745-4180-b1f0-1f0e99f2da84" data-title="Open enrollment" id="image-39fa6c5c7a" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item1/col4/image.coreimg.jpeg/1730475447496/open-enrollment-mega2.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt title="Open enrollment"/> <meta itemprop="caption" content="Open enrollment"/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__small-1-bold">Open enrollment</span></p> <p><span class="o5-text__body-2-bold">Plan ahead for 2025</span></p> <p style=" margin-bottom: 18.0px; "><span class="o5-text__body-3">Open enrollment is here. Explore your financial health benefit account options to maximize your benefits. Visit the Resource Center to learn more.</span></p> </div> <div class="o5-mega-nav-card__action"> <a class="o5-mega-nav-card__action-link dmp-btn dmp-btn--md dmp-btn--2" href="https://www.optum.com/en/library/health-finances.html">Explore your options</a> </div> </div> </div> </div> </div> <div id="item2" class="o5-mega-nav-group--item o5-mega-nav-container dmp-container " qa_handles="o5-mega-nav-container"> <div class="o5-mega-nav__row dmp-row" role="navigation" aria-label="MegaNav"> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card "> <div class="o5-mega-nav-card__image"> </div> <div class="o5-mega-nav-card__title">Pharmacy</div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p>We make it easy to get medications you need, when and where you need them</p> </div> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">How can we help?</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/medication-delivery.html"> Home Delivery Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in, fill your prescription and have it delivered right to your door </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/specialty-pharmacy.html"> Specialty Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in and fill your specialty prescriptions for complex therapies </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/pharmacy-services/infusion-pharmacy.html"> Infusion Pharmacy </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Register or sign in and manage your infusion therapies </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.genoahealthcare.com/"> Genoa Healthcare </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Manage your medications for mental health and complex conditions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-menu-items"> <div class="o5-mega-nav-menu-items--eyebrow">Helpful links</div> <ul class="o5-mega-nav-menu-items--list"> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www2.optumrx.com/"> Optum Rx </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> For people with pharmacy insurance benefits through Optum Rx </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://os.optumrx.com/order-search"> Track orders </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Track your home delivery and specialty order </div> </li> <li class="o5-mega-nav-menu-items--list-item"> <a class="dmp-link-std o5-mega-nav-menu-items--list-item-link" href="https://www.optum.com/en/customer-support/pharmacy-support.html"> Pharmacy support </a> <div class="dmp-type__body-2 o5-mega-nav-menu-items--list-item-description"> Find contact information and answers to frequently asked questions </div> </li> </ul> </div> </div> <div class="o5-mega-nav__col dmp-col-12 dmp-col-xl-3"> <div class="o5-mega-nav-card o5-mega-nav-card--gray-background"> <div class="o5-mega-nav-card__image"> <div data-cmp-is="image" data-cmp-lazythreshold="0" data-cmp-src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item2/col4/image.coreimg{.width}.jpeg/1723148242978/optumrx-on-the-go.jpeg" data-asset="/content/dam/internal-resources/images/optumrx-on-the-go.jpg" data-asset-id="4c038f44-b789-483f-b39e-ed8a31253feb" id="image-e0639807e0" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/en/_jcr_content/root/o5_header_container/o5-mega-nav/navItems/item2/col4/image.coreimg.jpeg/1723148242978/optumrx-on-the-go.jpeg" class="cmp-image__image" itemprop="contentUrl" data-cmp-hook-image="image" alt/> </div> </div> <div class="dmp-type__body-2 o5-mega-nav-card__description"> <p><span class="o5-text__small-1-bold">Mobile app</span></p> <p><span class="o5-text__body-2-bold">Optum Rx on the go</span></p> <p style=" margin-bottom: 18.0px; "><span class="o5-text__body-3">Request refills, track order status, manage billing information and much more.</span></p> <div><a href="https://apps.apple.com/us/app/optumrx/id941641944"><img class="text-component__badge" src="/content/dam/optum5/badges/badge-apple-app-store.svg" alt="Download on the App Store"/></a><a href="https://play.google.com/store/apps/details?id=com.optum.rx"><img class="text-component__badge" src="/content/dam/optum5/badges/badge-google-play.svg" alt="Get it on Google Play"/></a></div> </div> </div> </div> </div> </div> </div> </div> </div>  <div class="o5-l2-nav"> <div data-optum-cmp="o5-l2-nav" qa_handles="o5-l2-nav"> <div class="o5-l2-nav__container-bg"> <div class="dmp-container "> <div class="o5-l2-nav__container-content"> <nav class="o5-l2-nav o5-l2-web-nav"> <ul class="o5-l2-nav__wrapper" style="margin-bottom:0px"> </ul> </nav> <div class="o5-l2-nav__mobile"> <nav aria-label="Main" class="o5-l2-nav__mobile-nav"> <ul class="o5-l2-nav__mobile-wrapper"> <li class="o5-l2-nav__mobile-title dmp-type__body-3-bold"> <button class="o5-l2-nav__btn dmp-type__body-3-bold mb-title-dd" aria-expanded="false"> <span class="material-symbols-rounded" aria-hidden="true"> expand_more </span> </button> <div class="o5-l2-mb-title-dd o5-l2-nav__sub--hidden"> <ul style="padding-left:0"> </ul> </div> </li> </ul> </nav> </div> </div> </div> </div> </div> </div> <div> <div class="o5-l2-nav-standalone" data-optum-cmp="o5-l2-nav-standalone" qa_handles="o5-l2-nav-standalone"> <div class="o5-l2-nav-standalone__container-bg"> <div class="dmp-container "> <div class="o5-l2-nav-standalone__container-content"> <nav class="o5-l2-nav-standalone o5-l2-web-nav"> <ul class="o5-l2-nav-standalone__wrapper" style="margin-bottom:0px"> </ul> </nav> <div class="o5-l2-nav-standalone__mobile"> <nav aria-label="Main" class="o5-l2-nav-standalone__mobile-nav"> <ul class="o5-l2-nav-standalone__mobile-wrapper"> <li class="o5-l2-nav-standalone__mobile-title dmp-type__body-3-bold"> <button class="o5-l2-nav-standalone__btn dmp-type__body-3-bold mb-title-dd" aria-expanded="false"> <span 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class="o5-detail-hero-banner__content-generic-leftAlign"> <div class="o5-detail-hero-banner__header--genericleft"> <h1 id="heading--429673642" class="o5-detail-hero-banner__main-heading_1 dmp-type__display-2">Pharmacy support</h1> <div id="o5-detail-hero-banner_text--429673642" class="o5-detail-hero-banner__bodyCopy-generic dmp-type__body-1"><p><span class="o5-text__body-1">Find the help you need for any of our pharmacy services.</span></p> </div> </div> <div class="o5-detail-hero-banner__button"> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="o5-full-column dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column-1583549826" class="dmp-bg__brand-secondary-3"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><p style=" text-align: left; padding-top: 20.0px; " class="dmp-link-std"><img src="/content/dam/o4-dam/images/corporate/icons/Globe_Rich_Icon20.png" alt=""/> <span class="o5-text__body-1"><a href="/es/customer-support/pharmacy-support.html" lang="es" class="dmp-link-std">Ver página en Español</a></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="o5-column-third dmp-margin__top-80 dmp-margin__bottom-80 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-column-third--764015233" class="dmp-bg__none"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 dmp-col-md-4"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-full-column dmp-margin__top-0 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column--1101284854" class="dmp-bg__"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><h2><span class="o5-text__heading-4-opt">Home Delivery Pharmacy</span></h2> <p><span class="o5-text__body-2">For questions about home delivery, prescriptions, order tracking and more</span></p> <p><span class="o5-text__body-2"><a href="https://www.optum.com/en/pharmacy-services/medication-delivery/frequently-asked-questions.html" class="dmp-link-std">Home delivery pharmacy FAQs</a></span></p> <p><span class="o5-text__body-2"><strong>Prescription benefits</strong></span></p> <p><span class="o5-text__body-2">For patients who get their pharmacy insurance benefits from Optum Rx</span></p> <p><span class="o5-text__body-2"><a href="https://www2.optumrx.com/member-resources.html" class="dmp-link-std">Optum Rx member resources</a></span></p> <p><span class="o5-text__body-2"><strong>For home delivery or prescription benefit questions:</strong></span></p> <p><span class="o5-text__body-2">Phone: <a href="tel:18003563477" aria-label="1-800-356-3477">1-800-356-3477</a></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="dmp-col-12 dmp-col-md-4"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-full-column dmp-margin__top-0 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column-1123305129" class="dmp-bg__"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><h2><span class="o5-text__heading-4-opt">Specialty Pharmacy</span></h2> <p><span class="o5-text__body-2">For patients with specialty prescriptions and complex therapies</span></p> <p><span class="o5-text__body-2"><a href="https://www.optum.com/en/customer-support/pharmacy-support/specialty-pharmacy-customer-service.html" class="dmp-link-std">Specialty Pharmacy support</a></span></p> <p><span class="o5-text__body-2">Phone: <a href="tel:18554274682">1-855-427-4682</a></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="dmp-col-12 dmp-col-md-4"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-full-column dmp-margin__top-0 aem-GridColumn aem-GridColumn--default--12"> <div id="o5-full-column-325137805" class="dmp-bg__"> <div class="dmp-container"> <div class="dmp-row"> <div class="dmp-col-12 column-control-full"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="o5-text dmp-margin__top-0 dmp-margin__bottom-0 aem-GridColumn aem-GridColumn--default--12"> <div promo-lpos="" promo-name="" data-optum-cmp="o5-text" qa_handles="O5-text-Component__text"> <div class="text-component text-inner"><h2><span class="o5-text__heading-4-opt">Infusion Pharmacy</span></h2> <p><span class="o5-text__body-2">For infusion therapies — both in-home or at an infusion suite</span></p> <p><span class="o5-text__body-2"><a href="https://www.optum.com/en/customer-support/pharmacy-support/infusion-pharmacy-customer-service.html" class="dmp-link-std">Infusion patient support</a></span></p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </main> <div class="o5-Back-to-Top aem-GridColumn aem-GridColumn--default--12"><div id="o5-Back-to-Top" class="o5-Back-to-Top" data-optum-cmp="o5-Back-to-Top" 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