Official Apple Support

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<span class="ac-gn-link-text">Watch</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-airpods"> <a class="ac-gn-link ac-gn-link-airpods" href="https://web.archive.org/web/20230316044724/https://www.apple.com/airpods/" data-analytics-title="airpods"> <span class="ac-gn-link-text">AirPods</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-tvhome"> <a class="ac-gn-link ac-gn-link-tvhome" href="https://web.archive.org/web/20230316044724/https://www.apple.com/tv-home/" data-analytics-title="tv and home"> <span class="ac-gn-link-text">TV & Home</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-onlyonapple"> <a class="ac-gn-link ac-gn-link-onlyonapple" href="https://web.archive.org/web/20230316044724/https://www.apple.com/services/" data-analytics-title="only on apple"> <span class="ac-gn-link-text">Only on Apple</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-accessories"> <a class="ac-gn-link ac-gn-link-accessories" href="https://web.archive.org/web/20230316044724/https://www.apple.com/us/shop/goto/buy_accessories" data-analytics-title="accessories"> <span class="ac-gn-link-text">Accessories</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-support"> <a class="ac-gn-link ac-gn-link-support" href="/web/20230316044724/https://support.apple.com/" data-analytics-title="support"> <span class="ac-gn-link-text">Support</span> </a> </li> <li class="ac-gn-item ac-gn-item-menu ac-gn-search" role="search"> <a id="ac-gn-link-search" class="ac-gn-link ac-gn-link-search" href="/web/20230316044724/https://support.apple.com/kb/index?page=search&locale=en_US" data-analytics-title="search" data-analytics-intrapage-link aria-label="Search Support"></a> </li> <li class="ac-gn-item ac-gn-bag" id="ac-gn-bag"> <div class="ac-gn-bag-wrapper"> <a class="ac-gn-link ac-gn-link-bag" href="https://web.archive.org/web/20230316044724/https://www.apple.com/us/shop/goto/bag" data-analytics-title="bag" data-analytics-click="bag" aria-label="Shopping Bag" data-string-badge="Shopping Bag with item count : {%BAGITEMCOUNT%}"> <span class="ac-gn-link-text">Shopping Bag</span> </a> <span class="ac-gn-bag-badge" aria-hidden="true" data-analytics-title="bag" data-analytics-click="bag"> <span class="ac-gn-bag-badge-separator"></span> <span class="ac-gn-bag-badge-number"></span> <span class="ac-gn-bag-badge-unit">+</span> </span> </div> <span class="ac-gn-bagview-caret ac-gn-bagview-caret-large"></span> </li> </ul> <aside id="ac-gn-searchview" class="ac-gn-searchview" role="search" data-analytics-region="search"> <div class="ac-gn-searchview-content"> <div class="ac-gn-searchview-bar"> <div class="ac-gn-searchview-bar-wrapper"> <form id="ac-gn-searchform" class="ac-gn-searchform" action="https://web.archive.org/web/20230316044724/https://www.apple.com/us/search" method="get"> <div class="ac-gn-searchform-wrapper"> <input id="ac-gn-searchform-input" class="ac-gn-searchform-input" type="text" aria-label="Search Support" placeholder="Search Support" autocorrect="off" autocapitalize="off" autocomplete="off" spellcheck="false" role="combobox" aria-autocomplete="list" aria-expanded="true" aria-owns="quicklinks suggestions"/> <input id="ac-gn-searchform-src" type="hidden" name="src" value="globalnav"/> <button id="ac-gn-searchform-submit" class="ac-gn-searchform-submit" type="submit" disabled aria-label="Submit Search"> </button> <button id="ac-gn-searchform-reset" class="ac-gn-searchform-reset" type="reset" disabled aria-label="Clear Search"> <span class="ac-gn-searchform-reset-background"></span> </button> </div> </form> <button id="ac-gn-searchview-close-small" class="ac-gn-searchview-close ac-gn-searchview-close-small" aria-label="Cancel Search"> <span class="ac-gn-searchview-close-cancel" aria-hidden="true"> Cancel </span> </button> </div> </div> <aside id="ac-gn-searchresults" class="ac-gn-searchresults" data-string-quicklinks="Quick Links" 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data-edit-mode="false" role="main"> <section class="as-container-column as-columns--1up as-banner as-banner--top "> <div class="column-item"> <div class="as-banner-cont"> <div class="as-banner-image as-banner-image--top"> <style type="text/css"> .as-banner-image.as-banner-image--top { background-image: url("/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg"); } .as-banner-image.as-banner-image--top:before { content: ""; display: block; } @media only screen and (max-width: 735px) { .as-banner-image.as-banner-image--top { background-image: url("/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg"); } } </style> <img sizes="(min-width:735px ) 735w, 100vw" src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg" alt="" srcset="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.small_2x.jpg 735w, /web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_heros/hero-banner-homepage.image.large_2x.jpg 1440w" class="as-image-speculativedownload"></div> </div> <div class="as-banner-content"> </div> </div> </section><div class="as-page-title "> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h1 class="as-page-title__heading typography-headline-elevated">Apple Support</h1></div> </div> </div> <div class="as-imagegrid-wrapper row as-imagegrid--7up as-imagegrid--base"> <div class="as-imagegrid-item column large-1 medium-3 small-6 large-grow"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPhone" data-analytics-link-url="/iphone" href="/web/20230316044724/https://support.apple.com/iphone"><div class="as-imagegrid-img "> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-iphone_2x.png" alt="" width="34" class="" height="68"></div> <span aria-label="iPhone Support">iPhone</span></a></div> <div class="as-imagegrid-item column large-1 medium-3 small-6 large-grow"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Mac" data-analytics-link-url="/mac" href="/web/20230316044724/https://support.apple.com/mac"><div class="as-imagegrid-img "> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-mac_2x.png" alt="" width="96" class="" height="68"></div> <span aria-label="Mac Support">Mac</span></a></div> <div class="as-imagegrid-item column large-1 medium-3 small-6 large-grow"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="iPad" data-analytics-link-url="/ipad" href="/web/20230316044724/https://support.apple.com/ipad"><div class="as-imagegrid-img "> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-ipad_2x.png" alt="" width="80" class="" height="68"></div> <span aria-label="iPad Support">iPad</span></a></div> <div class="as-imagegrid-item column large-1 medium-3 small-6 large-grow"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Watch" data-analytics-link-url="/watch" href="/web/20230316044724/https://support.apple.com/watch"><div class="as-imagegrid-img "> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-watch-_2x.png" alt="" width="42" class="" height="68"></div> <span aria-label="Apple Watch Support">Watch</span></a></div> <div class="as-imagegrid-item column large-1 medium-3 small-6 large-grow"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="AirPods" data-analytics-link-url="/airpods" href="/web/20230316044724/https://support.apple.com/airpods"><div class="as-imagegrid-img "> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-airpods_2x.png" alt="" width="66" class="" height="60"></div> <span aria-label="AirPods Support">AirPods</span></a></div> <div class="as-imagegrid-item column large-1 medium-3 small-6 large-grow"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="Music" data-analytics-link-url="/music" href="/web/20230316044724/https://support.apple.com/music"><div class="as-imagegrid-img "> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-music_2x.png" alt="" width="68" class="" height="68"></div> <span aria-label="Music Support">Music</span></a></div> <div class="as-imagegrid-item column large-1 medium-3 small-6 large-grow"> <a data-analytics-event="link.component_click" data-analytics-link-component_type="Image Grid" data-analytics-link-component_name="TV" data-analytics-link-url="/tv" href="/web/20230316044724/https://support.apple.com/tv"><div class="as-imagegrid-img "> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/image-grid-tv_2x.png" alt="" width="72" class="" height="68"></div> <span aria-label="TV Support">TV</span></a></div> </div> <div class="grid as-tile-wrapper as-tile--3up as-tile--topics as-fluid "> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Forgot Apple ID or password" data-analytics-link-url="https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN" href="https://web.archive.org/web/20230316044724/https://iforgot.apple.com/password/verify/appleid?r=1&language=US-EN"><div aria-label="Forgot Apple ID or password" class="as-tile-content as-center"> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-password_2x.svg" alt="" class="as-tile-image-chiklet"><p>Forgot Apple ID or password</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Apple Repair" data-analytics-link-url="/repair" href="/web/20230316044724/https://support.apple.com/repair"><div aria-label="Apple Repair" class="as-tile-content as-center"> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-repair_2x.svg" alt="" class="as-tile-image-chiklet"><p>Apple Repair</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Billing and subscriptions" data-analytics-link-url="/billing" href="/web/20230316044724/https://support.apple.com/billing"><div aria-label="Billing and subscriptions" class="as-tile-content as-center"> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-billing_2x.svg" alt="" class="as-tile-image-chiklet"><p>Billing and subscriptions</p></div></a></div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Search for more topics</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="https://web.archive.org/web/20230316044724/https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-no-results-hint-text="Press enter to search" data-quick-links-heading="Quick Links" data-suggested-results-heading="Suggested Searches" onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" id="as-search-locale" value="en_US"> <label for="as-search-input" class="a11y"> Search Support</label> <input aria-owns="as-search-suggestions" aria-describedby="instructions" aria-activedescendant="noSuggestions" aria-haspopup="listbox" role="textbox" aria-autocomplete="list" autocomplete="off" class="as-search-form-input form-textbox-input" id="as-search-input" name="q" autocapitalize="none" spellcheck="false" type="text" value="" required> <span id="instructions" aria-hidden="true" class="hide">To reveal list of choices, type.</span> <span class="form-textbox-label" id="search-text-labke" aria-hidden="true">Search Support</span> <button class="as-search-form-submit form-icons form-icons-search15" type="submit" aria-label="Submit"> </button> <button id="as-search-close" class="as-search-form-reset form-textbox-righticon form-icons-focusable" type="reset"> <span class="form-icons form-icons-reset" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">Clear Search</span> </button> </div> </form> </div> </div> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks">  </section> <section class="as-search-results-section-divider-space">  </section> <section class=" as-search-results-section as-search-results-section-suggestions">  </section> <section class="as-search-results-section-no-results">  </section> </div> </div> </div> </div> </section> <section class="as-container-column as-columns--1up as-columns-bg "> <div class="column-item"> <div class="as-banner-row"> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">Get the latest</h2><div class="as-richtext"><p>Update to iOS 16 or iPadOS 16.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Learn how" data-analytics-link-url="/ios/update" href="/web/20230316044724/https://support.apple.com/ios/update"><span class="icon-copy" aria-label="Learn how to update your iPhone or iPad to the latest version of iOS or iPadOS">Learn how</span><span class="icon icon-after icon-chevronright" aria-hidden="true"></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-ios16.image.small_2x.png" media="(max-width: 734px)"/> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-ios16.image.large_2x.png" alt="" width="980" style="--width-large: 980px; --width-small: 480px" class="" height="369"></picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced">Take charge of your privacy</h2><div class="as-richtext"><p>Join a 30-minute session at the Apple Store and learn how to protect your privacy on iPhone.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Sign up" data-analytics-link-url="https://apple.com/today/event/skills-taking-charge-privacy-on-iphone?cid=rem-us-taa-support-homepage-skills-privacy" href="https://web.archive.org/web/20230316044724/https://apple.com/today/event/skills-taking-charge-privacy-on-iphone?cid=rem-us-taa-support-homepage-skills-privacy"><span class="icon-copy" aria-label="Sign up for a free session">Sign up</span><span class="icon icon-after icon-chevronright" aria-hidden="true"></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-privacy-skills.image.small_2x.png" media="(max-width: 734px)"/> <img src="/web/20230316044724im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-privacy-skills.image.large_2x.png" alt="" width="980" 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