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Disability Rights Office | Federal Communications Commission
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margin-left: 25px; padding: 10px 10px 10px 10px; width: inherit; } @media only screen and (max-width: 600px){ .video1 { width: 100%; margin-bottom:10px;}} .video2 { float: right; overflow: auto; box-shadow: 0 0 .5em rgba(0, 0, 0, 0); margin-left: 10px; padding: 10px 10px 10px 10px; width: 35%; } @media only screen and (max-width: 600px){ .video2 { width: 100%; margin-bottom:10px;}} .black-bar {background-color:#fff; border-top:5px solid #000; margin-left:0; overflow:auto; padding-bottom:.5rem; padding-left: .5rem; padding-right:.5rem; padding-top:1rem;width:100%; box-shadow: 0 0 .5em rgba(0, 0, 0, 0.4); margin-bottom: 2.5rem;} .yellow-bar {background-color:#fff; border-top:5px solid #ffcc44; margin-left:0; overflow:auto; padding-bottom:.5rem; padding-top:1rem;width:100%; margin-bottom: 2.5rem;} .yellow-bar1 {background-color:#fff; border-top:5px solid #ffcc44; margin-left: 0; overflow:auto; padding-bottom:.5rem; padding-top:1rem; width:100%; margin-bottom: 2.5rem;} .yellow-bar2 {background-color:#fff; border-top:5px solid #ffcc44; margin-left: 0; overflow:auto; padding-bottom:.0; padding-top:1rem; width:100%; margin-bottom:0;} .navy-bar {background-color:#fff; border-top:5px solid #134b96; margin-left:0; overflow:auto; padding-bottom:.5rem; padding-left: .5rem; padding-right:.5rem; padding-top:1rem;width:100%; box-shadow: 0 0 .5em rgba(0, 0, 0, 0.4); margin-bottom: 1.5rem;} </style><div class="right"><div class="eventsdivision-new"><div style="font-size:1rem;text-align:left;"><a href="/general/disabilities-issues-guides"><strong>Disability Consumer Guides</strong></a></div></div><div class="eventsdivision-new"><div style="font-size:1rem;text-align:left;">File a <a href="/ecfs"><strong>Public Comment</strong></a></div></div><div class="eventsdivision-new"><div style="font-size:1rem;text-align:left;">File a <a href="https://consumercomplaints.fcc.gov/hc/en-us/articles/204231424-Accessibility-Complaint-Filing-Categories"><strong>Consumer Complaint</strong></a></div></div><div class="eventsdivision-new"><div style="font-size:1rem;text-align:left;">Subscribe to <strong></strong><a href="/general/join-accessinfo-email-list"><strong>AccessInfo E-Mail Announcements</strong></a></div></div><div class="eventsdivision-new"><div class="text-align-center" style="font-size:1.5rem;margin-bottom:1rem;"><strong>Contact Us</strong></div><div class="verticalLine"><div style="font-size:1rem;"><strong>202-418-2517 </strong>(voice)</div><div style="font-size:1rem;"><strong>844-432-2275 </strong>(videophone)</div><div style="font-size:1rem;"><a href="mailto:DRO@fcc.gov"><strong>DRO@fcc.gov</strong></a> (e-mail)</div></div><div style="font-size:1rem;margin-left:18px;padding-top:.5rem;"><a href="https://www.fcc.gov/fcc-asl-consumer-support-line"><img alt="Direct Video Calling - Customer Support in American Sign Language" src="/sites/default/files/dvc-customer-support-asl.jpg" title="Call the FCC using American Sign Language"></a><br><a href="/fcc-asl-consumer-support-line"><strong>ASL Consumer Support Line</strong></a></div></div></div><div class="video1"><div style="height:0px;padding-bottom:56.25%;position:relative;width:100%;"><iframe style="height:100%;left:0px;position:absolute !important;top:0px;width:100%;" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen frameborder="0" src="https://www.youtube-nocookie.com/embed/L6zP7t4C6lk"></iframe></div></div><h3><strong>About the Disability Rights Office</strong></h3><p>The <strong>Disability Rights Office</strong> addresses disability-related matters, including access to telecommunications services and equipment; hearing aid compatibility; access to advanced communications services and equipment; access to Internet browsers built into mobile phones; telecommunications relay services; the National Deaf-Blind Equipment Distribution Program; accessible video programming and video programming apparatus (access to televised emergency information, closed captioning on television and television programs on the Internet, audio description, and accessible user interfaces, text menus, and program guides).</p><p>The Disability Rights Office provides expert advice and assistance to other Commission bureaus and offices, consumers, industry and others on issues relevant to persons with disabilities. The Disability Rights Office initiates rulemaking where appropriate. The Disability Rights Office also reviews relevant agenda items and other documents and coordinates with Bureaus and Offices to develop recommendations and propose policies to ensure that communications are accessible to persons with disabilities, in conformance with existing disability laws and policies, and to ensure that they support the Commission’s goal of increasing accessibility of communications services and technologies for persons with disabilities.</p><hr><svg class="svg-inline--fa fa-newspaper fa-w-18 fa-2x" style="color:#134b96;float:left;margin-right:1rem;" aria-hidden="true" data-fa-i2svg data-icon="newspaper" data-prefix="far" focusable="false" role="img" viewBox="0 0 576 512"><path d="M552 64H112c-20.858 0-38.643 13.377-45.248 32H24c-13.255 0-24 10.745-24 24v272c0 30.928 25.072 56 56 56h496c13.255 0 24-10.745 24-24V88c0-13.255-10.745-24-24-24zM48 392V144h16v248c0 4.411-3.589 8-8 8s-8-3.589-8-8zm480 8H111.422c.374-2.614.578-5.283.578-8V112h416v288zM172 280h136c6.627 0 12-5.373 12-12v-96c0-6.627-5.373-12-12-12H172c-6.627 0-12 5.373-12 12v96c0 6.627 5.373 12 12 12zm28-80h80v40h-80v-40zm-40 140v-24c0-6.627 5.373-12 12-12h136c6.627 0 12 5.373 12 12v24c0 6.627-5.373 12-12 12H172c-6.627 0-12-5.373-12-12zm192 0v-24c0-6.627 5.373-12 12-12h104c6.627 0 12 5.373 12 12v24c0 6.627-5.373 12-12 12H364c-6.627 0-12-5.373-12-12zm0-144v-24c0-6.627 5.373-12 12-12h104c6.627 0 12 5.373 12 12v24c0 6.627-5.373 12-12 12H364c-6.627 0-12-5.373-12-12zm0 72v-24c0-6.627 5.373-12 12-12h104c6.627 0 12 5.373 12 12v24c0 6.627-5.373 12-12 12H364c-6.627 0-12-5.373-12-12z" fill="currentColor" /></svg><h4 style="color:rgb(29, 43, 62);font-family:"Open Sans", Helvetica, Arial, sans-serif;font-size:1.0625em;line-height:1.28571em;margin:1.15em 0px 2px;"><a style="color:rgb(44, 117, 214);outline:0px;text-decoration:none;" href="/general/disability-rights-office-headlines">Disability-Related Headlines</a></h4><p style="color:rgb(29, 43, 62);font-family:"Open Sans", Helvetica, Arial, sans-serif;font-size:14px;line-height:1.6em;margin:2px 0px 1.5em;">This page contains the latest notices, public notices, orders, and news releases at a glance.</p><div class="yellow-bar"><div class="flex-container"><div id="col1"><svg class="svg-inline--fa fa-comments fa-w-18 fa-2x" style="color:#134b96;float:left;margin-right:1rem;" aria-hidden="true" data-fa-i2svg data-icon="comments" data-prefix="fas" focusable="false" role="img" viewBox="0 0 576 512"><path d="M416 192c0-88.4-93.1-160-208-160S0 103.6 0 192c0 34.3 14.1 65.9 38 92-13.4 30.2-35.5 54.2-35.8 54.5-2.2 2.3-2.8 5.7-1.5 8.7S4.8 352 8 352c36.6 0 66.9-12.3 88.7-25 32.2 15.7 70.3 25 111.3 25 114.9 0 208-71.6 208-160zm122 220c23.9-26 38-57.7 38-92 0-66.9-53.5-124.2-129.3-148.1.9 6.6 1.3 13.3 1.3 20.1 0 105.9-107.7 192-240 192-10.8 0-21.3-.8-31.7-1.9C207.8 439.6 281.8 480 368 480c41 0 79.1-9.2 111.3-25 21.8 12.7 52.1 25 88.7 25 3.2 0 6.1-1.9 7.3-4.8 1.3-2.9.7-6.3-1.5-8.7-.3-.3-22.4-24.2-35.8-54.5z" fill="currentColor" /></svg><h5>Communications Access</h5><ul><li><a href="/encyclopedia/advanced-communications-services-acs">Advanced Communications Services</a></li><li><a href="/direct-video-calling-dvc">Direct Video Calling (DVC)</a></li><li><a href="/encyclopedia/hearing-aid-compatibility-and-volume-control">Hearing Aid Compatibility</a></li><li><a href="/encyclopedia/national-deaf-blind-equipment-distribution-program">National Deaf-Blind Equipment Distribution Program</a></li><li><a href="/real-time-text">Real-Time Text</a></li><li><a href="/general/telecommunications-relay-services-trs">Relay Services</a></li><li><a href="/technology-transitions">Technology Transitions</a></li><li><a href="/general/section-255-disability-rights-office">Telecommunications Services and Equipment</a></li></ul></div><div id="col2"><svg class="svg-inline--fa fa-tv fa-w-20 fa-2x" style="color:#134b96;float:left;margin-right:1rem;" aria-hidden="true" data-fa-i2svg data-icon="tv" data-prefix="fas" focusable="false" role="img" viewBox="0 0 640 512"><path d="M592 0H48A48 48 0 0 0 0 48v320a48 48 0 0 0 48 48h240v32H112a16 16 0 0 0-16 16v32a16 16 0 0 0 16 16h416a16 16 0 0 0 16-16v-32a16 16 0 0 0-16-16H352v-32h240a48 48 0 0 0 48-48V48a48 48 0 0 0-48-48zm-16 352H64V64h512z" fill="currentColor" /></svg><h5>Video Programming Access</h5><ul><li><a href="/audio-description">Audio Description</a></li><li>Closed Captioning<ul><li><a href="/encyclopedia/closed-captioning-video-programming-television">Television</a></li><li><a href="/general/closed-captioning-video-programming-delivered-using-internet-protocol-ip">Internet</a></li><li><a href="/display-closed-captioning-equipment">Display of Closed Captioning on Equipment</a></li></ul></li><li><a href="/encyclopedia/access-emergency-information-television">Emergency Information on Television</a></li><li><a href="/television-and-set-top-box-controls-menus-program-guides">TV and Set-Top Box Controls, Menus, and Program Guides</a></li></ul></div><div id="col3"><strong><svg class="svg-inline--fa fa-exclamation-triangle fa-w-18 fa-2x" style="color:#134b96;float:left;margin-right:1rem;" aria-hidden="true" data-fa-i2svg data-icon="exclamation-triangle" data-prefix="fa" focusable="false" role="img" viewBox="0 0 576 512"><path d="M569.517 440.013C587.975 472.007 564.806 512 527.94 512H48.054c-36.937 0-59.999-40.055-41.577-71.987L246.423 23.985c18.467-32.009 64.72-31.951 83.154 0l239.94 416.028zM288 354c-25.405 0-46 20.595-46 46s20.595 46 46 46 46-20.595 46-46-20.595-46-46-46zm-43.673-165.346l7.418 136c.347 6.364 5.609 11.346 11.982 11.346h48.546c6.373 0 11.635-4.982 11.982-11.346l7.418-136c.375-6.874-5.098-12.654-11.982-12.654h-63.383c-6.884 0-12.356 5.78-11.981 12.654z" fill="currentColor" /></svg></strong><h5>Emergency Access</h5><ul><li>Access to 911<ul><li><a href="/consumers/guides/ten-digit-numbering-and-911-calls-internet-based-trs-what-they-mean-users">Dialing 911 via Relay</a></li><li><a href="/real-time-text">Real-Time Text</a></li><li><a href="/consumers/guides/what-you-need-know-about-text-911">Text-to-911</a></li><li><a href="/encyclopedia/e911-tty-compatibility">TTY</a></li></ul></li><li><a href="/988-suicide-and-crisis-lifeline">Access to 988</a></li><li><a href="/general/emergency-alert-system-eas-0#block-menu-block-4">Emergency Alert System</a></li><li><a href="/encyclopedia/access-emergency-information-television">Emergency Information on Television</a></li><li><a href="/public-safety-and-homeland-security/policy-and-licensing-division/alerting/general/wireless#block-menu-block-4">Wireless Emergency Alerts</a></li></ul></div></div></div><div class="yellow-bar1"><div class="colleft" style="background-color:#fff;clear:both;margin-left:0;overflow:auto;padding:1rem .5rem .5rem;"><h5>Disability Related Programs, Projects, and Policies</h5><ul><li align="left"><a href="https://ach.fcc.gov">Accessibility Clearinghouse</a></li><li><a href="/accessibility/program">Accessibility of FCC Programs</a><ul><li><a href="/general/section-504-handbook">Section 504 Handbook</a></li><li><a href="https://www.fcc.gov/general/section-508-information">Section 508 Information</a></li></ul></li><li><a href="https://www.fcc.gov/asl-video-library#block-menu-block-4">American Sign Language (ASL) Video Library</a></li><li><a href="/about-bureau/disability-rights-office/cognitive-disabilities">Cognitive Disabilities</a></li><li><a href="/general/direct-video-communications">Direct Video Calling</a></li><li><a href="/consumer-and-governmental-affairs/about-bureau/disability-rights-office/general/disabilities">Disabilities - Frequently Asked Questions</a></li><li><a href="/general/disability-advisory-committee">Disability Advisory Committee</a></li><li><a href="https://fccprod.servicenowservices.com/vppd">Video Programming Distributor Registry</a></li><li><a href="https://apps.fcc.gov/rccci-search/search.action ">CVAA Recordkeeping Compliance Certification and Contact Information (RCCCI) Registry</a></li><li><a href="/general/emergency-access-advisory-committee-eaac">Emergency Access Advisory Committee</a> <em>(archived)</em></li><li a><a href="/FCCAAA">FCC Chair's Awards for Advancement in Accessibility</a></li><li><a href="/general/video-programming-accessibility-advisory-committee-vpaac-0">Video Programming Accessibility Advisory Committee</a> <em>(archived)</em></li><li><a href="/general/understanding-fcc-processes">Understanding FCC Processes</a></li></ul></div><div class="colright" style="background-color:#fff;margin-left:0;overflow:auto;padding:1rem .5rem .5rem;"><h5>Disability Related Laws Implemented by the FCC</h5><ul><li align="left"><a href="https://www.congress.gov/97/statute/STATUTE-96/STATUTE-96-Pg2043.pdf">Telecommunications for the Disabled Act of 1982</a></li><li><a href="/Bureaus/OSEC/library/legislative_histories/1337.pdf">Hearing Aid Compatibility Act of 1988</a></li><li align="left"><a href="https://www.ada.gov/pubs/ada.htm">Americans with Disabilities Act of 1990</a> (Title IV – Telecommunications Relay Services)</li><li><a href="https://www.congress.gov/bill/101st-congress/senate-bill/1974/text/rs">Television Decoder Circuitry Act of 1990</a></li><li align="left"><a href="/general/telecommunications-act-1996-and-people-disabilities">Telecommunications Act of 1996</a></li><li><a href="/encyclopedia/twenty-first-century-communications-and-video-accessibility-act-0">Twenty-First Century Communications & Video Accessibility Act of 2010</a></li><li align="left"><a href="https://www.congress.gov/bill/117th-congress/senate-bill/1541/text">Martha Wright-Reed Just and Reasonable Communications Act of 2022</a></li></ul></div></div><div class="yellow-bar2"><h5>DRO Managers</h5><ul><li>Suzy Rosen Singleton, Chief</li><li>Will Schell, Deputy Chief</li><li>Michael Scott, Deputy Chief</li></ul></div></div> </div> <div class="meta-container"> <div class="bureau-office mb-3 mt-3"> <strong>Bureau/Office:</strong> <div class="page__field-bureau-office-ref"> <div class="field__items"> <div class="field__item"><a href="/consumer-governmental-affairs" hreflang="und">Consumer and Governmental Affairs</a></div> </div> </div> </div> <div class="tags"> <div class="page__field-tags"> <div class="field__label fw-bold"> Tags<span class="field__label__suffix mr-1">:</span> </div> <ul id="tags-list"> <li><a href="/tags/constituencies" hreflang="und">Constituencies</a> <li><a href="/tags/accessibility-and-disability" hreflang="und">Accessibility and Disability</a></li> <li><a href="/tags/consumers" hreflang="und">Consumers</a> </li> </ul> </div> </div> <div class="date_updated mt-3"> <strong>Updated:</strong><br> Friday, February 14, 2025 </div> <div class="addToAny mt-3"> <span class="a2a_kit a2a_kit_size_32 addtoany_list" data-a2a-url="https://www.fcc.gov/accessibility" data-a2a-title="Disability Rights Office"><a class="a2a_button_facebook"></a><a class="a2a_button_twitter"></a><a 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