CINXE.COM
USAGov Blog
<!doctype html><!--[if lt IE 7]> <html class="no-js lt-ie9 lt-ie8 lt-ie7" lang="en-us" > <![endif]--><!--[if IE 7]> <html class="no-js lt-ie9 lt-ie8" lang="en-us" > <![endif]--><!--[if IE 8]> <html class="no-js lt-ie9" lang="en-us" > <![endif]--><!--[if gt IE 8]><!--><html class="no-js" lang="en-us"><!--<![endif]--><head> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <meta name="author" content="USAGov"> <meta name="description" content="USAGov Blog"> <meta name="generator" content="HubSpot"> <title>USAGov Blog</title> <link rel="shortcut icon" href="https://blog.usa.gov/hubfs/images/USA_Fav_Icon16.png"> <meta name="viewport" content="width=device-width, initial-scale=1"> <script src="/hs/hsstatic/jquery-libs/static-1.4/jquery/jquery-1.11.2.js"></script> <script>hsjQuery = window['jQuery'];</script> <meta property="og:description" content="USAGov Blog"> <meta property="og:title" content="USAGov Blog"> <meta name="twitter:description" content="USAGov Blog"> <meta name="twitter:title" content="USAGov Blog"> <style> a.cta_button{-moz-box-sizing:content-box !important;-webkit-box-sizing:content-box !important;box-sizing:content-box !important;vertical-align:middle}.hs-breadcrumb-menu{list-style-type:none;margin:0px 0px 0px 0px;padding:0px 0px 0px 0px}.hs-breadcrumb-menu-item{float:left;padding:10px 0px 10px 10px}.hs-breadcrumb-menu-divider:before{content:'›';padding-left:10px}.hs-featured-image-link{border:0}.hs-featured-image{float:right;margin:0 0 20px 20px;max-width:50%}@media (max-width: 568px){.hs-featured-image{float:none;margin:0;width:100%;max-width:100%}}.hs-screen-reader-text{clip:rect(1px, 1px, 1px, 1px);height:1px;overflow:hidden;position:absolute !important;width:1px} </style> <link rel="stylesheet" href="/hs/hsstatic/BlogSocialSharingSupport/static-1.258/bundles/project.css"> <link rel="stylesheet" href="https://blog.usa.gov/hs-fs/hub/532040/hub_generated/module_assets/6204772541/1659361195533/module_6204772541_Site_Search_Input_with_Button.min.css"> <!-- Added by GoogleTagManager integration --> <script> var _hsp = window._hsp = window._hsp || []; window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} var useGoogleConsentModeV2 = true; var waitForUpdateMillis = 1000; var hsLoadGtm = function loadGtm() { if(window._hsGtmLoadOnce) { return; } if (useGoogleConsentModeV2) { gtag('set','developer_id.dZTQ1Zm',true); gtag('consent', 'default', { 'ad_storage': 'denied', 'analytics_storage': 'denied', 'ad_user_data': 'denied', 'ad_personalization': 'denied', 'wait_for_update': waitForUpdateMillis }); _hsp.push(['useGoogleConsentModeV2']) } (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-N24F8TD'); window._hsGtmLoadOnce = true; }; _hsp.push(['addPrivacyConsentListener', function(consent){ if(consent.allowed || (consent.categories && consent.categories.analytics)){ hsLoadGtm(); } }]); </script> <!-- /Added by GoogleTagManager integration --> <meta property="og:url" content="https://blog.usa.gov"> <meta property="og:type" content="blog"> <meta name="twitter:card" content="summary"> <link rel="alternate" type="application/rss+xml" href="https://blog.usa.gov/rss.xml"> <meta name="twitter:domain" content="blog.usa.gov"> <script src="//platform.linkedin.com/in.js" type="text/javascript"> lang: en_US </script> <meta http-equiv="content-language" content="en-us"> <link rel="stylesheet" href="//7052064.fs1.hubspotusercontent-na1.net/hub/7052064/hub_generated/template_assets/1732561399919/hubspot/hubspot_default/shared/responsive/layout.min.css"> <link rel="stylesheet" href="https://blog.usa.gov/hs-fs/hub/532040/hub_generated/template_assets/2793895623/1569534296791/Custom/system/default/Hs_Default_Custom_Style.min.css"> <link rel="stylesheet" href="https://blog.usa.gov/hs-fs/hub/532040/hub_generated/template_assets/6169923840/1569534299099/Custom/USAGov_Blog/defaults.min.css"> <link rel="stylesheet" href="https://blog.usa.gov/hs-fs/hub/532040/hub_generated/template_assets/6172245986/1569534299372/Custom/USAGov_Blog/usagovblog.min.css"> <link rel="stylesheet" href="https://blog.usa.gov/hs-fs/hub/532040/hub_generated/template_assets/6204270459/1569534298397/Custom/USAGov_Blog/magnific-popup.min.css"> <script src="https://use.fontawesome.com/9594fee9fc.js"></script> <script> $(document).ready(function() { $('.image-link').magnificPopup({type:'image'}); }); </script> </head> <body class="cs_gradientBlue hs-content-id-95497440363 hs-blog-listing hs-blog-id-2767851901" style=""> <!-- Added by GoogleTagManager integration --> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-N24F8TD" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <!-- /Added by GoogleTagManager integration --> <div class="header-container-wrapper"> <div class="header-container container-fluid"> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-global_group full-width-bg" style="" data-widget-type="global_group" data-x="0" data-w="12"> <div class="" data-global-widget-path="generated_global_groups/6205385864.html"><div class="row-fluid-wrapper row-depth-1 row-number-1"> <div class="row-fluid "> <div id="skiptarget" class="span12 widget-span widget-type-cell bg-height-home" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2"> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell page-center" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-3"> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget img-fluid cs_logo" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_153677028362653" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_153677028362653_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image" style="" data-hs-cos-general-type="widget" data-hs-cos-type="linked_image"><a href="https://connect.usa.gov/blog" target="_parent" id="hs-link-module_153677028362653_" style="border-width:0px;border:0px;"><img src="https://blog.usa.gov/hs-fs/hubfs/USAGov%20Blog/USAGOV_CMYK.png?width=136&name=USAGOV_CMYK.png" class="hs-image-widget " style="width:136px;border-width:0px;border:0px;" width="136" alt="USAGov Logo" title="USAGov Logo" srcset="https://blog.usa.gov/hs-fs/hubfs/USAGov%20Blog/USAGOV_CMYK.png?width=68&name=USAGOV_CMYK.png 68w, https://blog.usa.gov/hs-fs/hubfs/USAGov%20Blog/USAGOV_CMYK.png?width=136&name=USAGOV_CMYK.png 136w, https://blog.usa.gov/hs-fs/hubfs/USAGov%20Blog/USAGOV_CMYK.png?width=204&name=USAGOV_CMYK.png 204w, https://blog.usa.gov/hs-fs/hubfs/USAGov%20Blog/USAGOV_CMYK.png?width=272&name=USAGOV_CMYK.png 272w, https://blog.usa.gov/hs-fs/hubfs/USAGov%20Blog/USAGOV_CMYK.png?width=340&name=USAGOV_CMYK.png 340w, https://blog.usa.gov/hs-fs/hubfs/USAGov%20Blog/USAGOV_CMYK.png?width=408&name=USAGOV_CMYK.png 408w" sizes="(max-width: 136px) 100vw, 136px"></a></span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end header --> </div><!--end header wrapper --> <div class="body-container-wrapper"> <div class="body-container container-fluid"> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell page-center" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 "> <div class="row-fluid "> <div class="span8 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="8"> <div class="row-fluid-wrapper row-depth-1 row-number-3 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell cs_hide" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-4 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_153926859169434" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-5 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1539255295824503" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-6 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_153805730648138" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-7 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget " style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_151456960811572" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-blog_content" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <div class="blog-section"> <div class="blog-listing-wrapper cell-wrapper"> <div class="blog-section"> <h1 class="cs_title">Our Blog</h1> <div class="blog-listing-wrapper cell-wrapper"> <div class="post-listing-simple"> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/five-quick-tips-for-sharing-information-during-an-emergency-2">Five quick tips for sharing information during an emergency</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/building-a-tool-to-make-mail-in-voter-registration-more-accessible">Building a tool to make mail-in voter registration more accessible</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/creating-the-new-benefits-experience-on-usa.gov-and-usagov-en-español">Creating the new benefits experience on USA.gov and USAGov en Español</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-our-developers-and-accessibility-specialists-work-together">How our developers and accessibility specialists work together</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-multicultural-research-guides-usagovs-benefit-finder">How multicultural research guides USAGov’s benefit finder</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/introducing-the-new-vote.gov">Introducing the new vote.gov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/a-new-benefits-experience-is-coming-to-usagov">A new benefits experience is coming to USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/developing-an-easier-way-to-recruit-user-research-participants">Developing an easier way to recruit user research participants</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/designing-for-people-with-disabilities">Designing for people with disabilities</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/making-vote.gov-accessible-to-all-voters">Making vote.gov accessible to all voters</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/three-tips-for-using-meta-descriptions">Three tips for using meta descriptions</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/one-year-with-the-new-usagov">One year with the new USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/creating-a-blueprint-for-quality-how-the-px-contact-center-helps-agents-grow-their-skills">Creating a blueprint for quality: how the PX Contact Center helps agents grow their skills</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-usagov-uses-data-to-improve-content">How USAGov uses data to improve content</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-search.gov-helped-agency-websites-improve-peoples-search-experience-in-2023">How Search.gov helped agency websites improve people’s search experience in 2023</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/partner-with-usagov-to-share-your-agencys-scam-and-fraud-tips-this-march-in-x-twitter-chats">Partner with USAGov to share your agency’s scam and fraud tips this March in X (Twitter) chats</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/getting-the-word-out-about-voter-registration-vote.govs-first-social-media-takeover-with-usagov">Getting the word out about voter registration: Vote.gov’s first social media takeover with USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/designing-with-empathy">Designing with empathy</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/accessibility-testing-creating-digital-services-everyone-can-use">Accessibility testing: creating digital services everyone can use</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/less-is-more-improving-the-publics-web-search-experience-with-filters">Less is more: improving the public’s web search experience with filters</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-espanol-fy2023-fourth-quarter-insights">USAGov en Español's FY2023 fourth quarter insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-fy2023-fourth-quarter-insights">USAGov's FY2023 fourth quarter insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/speaking-your-language-usagov-outreachs-approach-to-bilingual-content">Speaking your language: USAGov outreach’s approach to bilingual content</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/celebrating-20-years-of-usagov-en-español">Celebrating 20 years of USAGov en Español</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/5-things-we-learned-from-our-scams-wizard-usability-test">5 things we learned from our scams wizard usability test</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/6-lessons-from-a-project-handoff">6 lessons from a project handoff</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/making-the-case-for-sentence-case">Making the case for sentence case on USAGov’s websites</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-fy2023-third-quarter-insights">USAGov's FY2023 third quarter insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-espanol-fy2023-second-quarter-insights-0">USAGov en Español's FY2023 third quarter insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/new-life-events-and-features-for-usagovs-benefits-locator">New life events and features for USAGov’s benefits locator</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/get-to-know-search.gov">Get to know Search.gov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/3-ways-to-improve-contact-center-agents-and-customers-communication">3 ways to improve communication between contact center agents and customers</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-the-usagov-contact-center-works-with-other-teams">How the USAGov contact center works with other teams</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-espanol-fy2023-second-quarter-insights">USAGov en Español's FY2023 Second Quarter Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-fy2023-second-quarter-insights">USAGov's FY2023 Second Quarter Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/why-vote.gov-supports-multiple-languages">Why vote.gov supports multiple languages</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/get-to-know-vote.gov-helping-more-people-register-to-vote">Get to know vote.gov: helping more people register to vote</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/introducing-the-new-usa.gov">Introducing the new USA.gov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/using-beta-ensuring-an-efficient-omnichannel-experience">Using Beta: Ensuring an Efficient Omnichannel Experience</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/marketing-beta-our-approach">Marketing Beta: Our Approach</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/measuring-beta-are-we-on-the-right-track">Measuring Beta: Are We on the Right Track?</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/a-new-approach-to-content-for-usagovs-beta-sites">A New Approach to Content for USAGov’s Beta Sites</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/testing-beta-for-accessibility">Testing Beta for Accessibility</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/5-changes-the-ux-team-made-for-beta">5 Changes the UX Team Made for Beta</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/building-beta-the-foundation">Building Beta: The Foundation</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-espanol-fy2023-first-quarter-insights">USAGov en Español's FY2023 First Quarter Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-fy2023-first-quarter-insights">USAGov's FY2023 First Quarter Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/three-tips-for-using-facebook-and-instagram-stories">Three Tips for Using Facebook and Instagram Stories</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-search.gov-and-vote.gov-meeting-peoples-needs-together">USAGov, Search.gov, and Vote.gov: Meeting People's Needs Together</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-contact-center-supporting-the-afghanistan-evacuation">USAGov Contact Center: Supporting the Afghanistan Evacuation</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-españols-fourth-quarter-fy22-insights">USAGov en Español's Fourth Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-fourth-quarter-fy22-insights">USAGov’s Fourth Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/sunsetting-go.usa.gov-final-user-statistics">Sunsetting Go.USA.gov: Final User Statistics</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/beta.usa.gov-and-beta.usa.gov-en-español-are-live">Beta.USA.gov and Beta.USA.gov en Español are Live!</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-federal-front-door-usa.gov-and-usagov-en-español">The Federal Front Door: USA.gov and USAGov en Español</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/join-usagov-en-español-for-our-annual-hispanic-heritage-month-twitter-chat">Join USAGov en Español for Our Annual Hispanic Heritage Month Twitter Chat</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-españols-third-quarter-fy22-insights">USAGov en Español's Third Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-third-quarter-fy22-insights">USAGov’s Third Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/helping-people-discover-benefits-with-the-new-bears-locator">Helping People Discover Benefits With the New BEARS Locator</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-españols-second-quarter-fy22-insights">USAGov en Español's Second Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-second-quarter-fy22-insights">USAGov’s Second Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/sunsetting-go.usa.gov-frequently-asked-questions">Sunsetting Go.USA.gov: Frequently Asked Questions</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-content-design-team-2021-highlights">USAGov Content Design Team: 2021 Highlights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-usagov-engaged-with-the-public-in-2021-3-examples">How USAGov Engaged With the Public in 2021: 3 Examples</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-en-español-first-quarter-2022-insights">USAGov en Español's First Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-first-quarter-2022-insights">USAGov’s First Quarter FY22 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/creating-a-new-way-for-people-to-discover-government-benefits">Creating a New Way for People to Discover Government Benefits</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/top-5-usagov-en-español-google-searches-of-2021">Top USAGov en Español Google Searches of 2021</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/top-5-usagov-google-searches-of-2021">Top USA.gov Google Searches of 2021</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-fourth-quarter-2021-search-insights">USAGov’s Fourth Quarter 2021 Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/three-ways-usagov-outreach-can-help-with-your-agencys-next-campaign">Three Ways USAGov Outreach Can Help with Your Agency's Next Campaign</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-third-quarter-2021-search-insights">USAGov’s Third Quarter 2021 Search Insights</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/twitter-chats-as-effective-outreach-a-reflection-on-national-consumer-protection-week-2021">Twitter Chats as Effective Outreach: A Reflection on National Consumer Protection Week 2021</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/making-it-easier-for-people-to-find-federal-agencies">Making It Easier for People to Find Federal Agencies</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/partner-spotlight-informing-the-public-about-the-2020-census">Partner Spotlight: Informing the Public About the 2020 Census</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/a-year-of-covid-search-trends-from-usagov">A Year of COVID Search Trends From USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-guide-to-instagram">USAGov’s Guide to Instagram</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/top-20-usagov-en-español-pages-for-2020">Top 20 USAGov en Español Pages for 2020</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/top-20-usa.gov-pages-for-2020">Top 20 USA.gov Pages for 2020</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-usagov-cracked-a-cybercrime-using-free-web-analytics-tools">How USAGov Cracked a Cybercrime Using Free Web Analytics Tools</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/lessons-learned-while-balancing-a-part-time-job-with-usagov-and-being-a-full-time-student">Lessons Learned While Balancing a Part-Time Job with USAGov and Being a Full-Time Student</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/facebook-twitter-and-short-links-what-usagov-learned-from-social-media-users">Facebook, Twitter, and Short Links: What USAGov Learned from Social Media Users</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/six-things-we-learned-from-our-usagov-instagram-audit">Six Things We Learned From Our @USAGov Instagram Audit</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/what-do-people-ask-us-about-the-most-two-top-five-lists-from-the-usagov-contact-center">What Do People Ask Us About the Most? Two Top Five Lists from the USAGov Contact Center</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/whens-the-best-time-to-tweet-usagovespanol-experiments-with-twitter">When’s the Best Time to Tweet? @USAGovEspanol Experiments with Twitter</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/giving-users-the-information-they-crave-data-and-analytics-tips-from-usagov-en-español">Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/diga-o-marque-2-usagov-en-españols-new-approach-to-interactive-voice-response">“Diga o marque 2": USAGov en Español’s New Approach to Interactive Voice Response</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-usa.gov-is-making-its-covid-19-content-easier-to-find">How USA.gov Is Making Its COVID-19 Content Easier to Find</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/lets-talk-shop-how-usagov-outreach-connects-with-agency-partners">Let’s Talk Shop: How USAGov Outreach Connects With Agency Partners</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/press-or-say-1-usagov-expands-its-use-of-interactive-voice-response">Press or Say 1: USAGov Expands Its Use of Interactive Voice Response</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/top-search-queries-on-usa.gov-for-2019-0-0">Top Searches on USA.gov in 2019</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/top-google-queries-on-usa.gov-for-2019-0-0">Top USA.gov Queries from Google in 2019</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/taking-a-look-at-the-usagov-analytics-dashboard">Taking a Look at the USAGov Analytics Dashboard</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-chatbot-users-talk-back-find-out-what-theyre-teaching-us">USAGov’s Chatbot Users Talk Back: Find Out What They’re Teaching Us</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-contact-center-five-most-popular-questions-from-may-to-july-2019">USAGov Contact Center: Five Most Popular Questions from May to August 2019</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/seo-tips-for-content-writing">SEO Tips for Content Writing</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-tips-to-kickstart-your-video-strategy">USAGov’s Tips to Kickstart your Video Strategy</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/adopting-a-content-design-mindset">Adopting a Content Design Mindset</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/asking-more-about-our-email-audience-2018-survey-project-results">Asking More About Our Email Audience: Survey Project Results</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/five-quick-tips-for-sharing-information-during-an-emergency">Five Quick Tips for Sharing Information During an Emergency</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-always-evolving-always-connecting-people-with-their-government">USAGov: Always Evolving, Always Connecting People With Their Government</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/asking-more-about-our-email-audience-2018-survey-project-process-part-1">Asking More About Our Email Audience: Survey Project Process</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/level-up-your-email-marketing-with-list-hygiene">Level Up Your Email Marketing with List Hygiene</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/our-first-round-of-updates-to-the-usagov-chatbot-v-1.2">Our First Round of Updates to the USAGov Chatbot</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/researching-and-implementing-sticky-navigation-in-usagov">Researching and Implementing Sticky Navigation in USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/breaking-into-artificial-intelligence-meet-sam-the-chatbot">Breaking into Artificial Intelligence: Meet Our USAGov ChatBot!</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/figuring-out-508-5-insights-on-accessibility">Figuring Out 508? 5 Insights on Accessibility</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/celebrating-our-quinceanero">Celebrating Our “Quinceañero”</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/three-things-to-expect-from-a-partnership-with-usagov">Three Things to Expect from a Partnership with USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-we-held-a-successful-all-virtual-workshop">How We Held a Successful All-Virtual Workshop</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/recent-grads-talk-takeaways-on-usagov-rotation">Recent Grads Talk Takeaways on USAGov Rotation</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/five-tips-i-quickly-learned-leading-a-team">Five Tips I Quickly Learned Leading a Team</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-we-created-our-disability-section-pt.-2">How We Created Our Disability Section Pt. 2</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-we-created-our-disability-section-pt-1">How We Created Our Disability Section Pt. 1</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/4-things-we-ve-learned-from-piloting-our-content-efficiency-kpi">4 Things We've Learned From Piloting Our Content Efficiency KPI</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/why-usagov-is-shifting-focus-to-instagram-over-snapchat">Why USAGov is Shifting Focus to Instagram, Over Snapchat</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/hiv-gov-and-usa-gov-working-together-to-better-serve-users">HIV.gov and USA.gov: Working Together to Better Serve Users</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/researching-to-better-understand-our-print-publication-audience">Researching to Better Understand Our Print Publication Audience</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-content-and-marketing-joined-forces-for-tax-season">How Content and Marketing Joined Forces for Tax Season</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-we-developed-user-friendly-content-templates">How We Developed User-Friendly Content Templates</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/lessons-learned-building-a-web-tool-for-small-businesses">Lessons Learned Building a Web Tool for Small Businesses</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-we-used-customer-comments-to-improve-our-housing-section">How We Used Customer Comments to Improve Our Housing Section</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/call-center-listening-sessions-a-direct-path-to-the-voice-of-the-customer">Call Center Listening Sessions: A Direct Path to the Voice of the Customer</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/using-2017-email-success-to-springboard-into-2018">Using 2017 Email Success to Springboard into 2018</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/5-steps-for-creating-keyword-labels-for-better-search">5 Steps for Creating Keyword Labels for Better Search</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/a-summary-of-fy18-q1-performance-metrics">A Summary of FY18 Q1 Performance Metrics</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/facebook-live-how-we-do-it-and-what-we-learned-in-year-one">Facebook Live: How We Do It and What We Learned in Year One</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-usagov-helped-shape-the-digital-response-in-puerto-rico">How USAGov Helped Shape the Digital Response in Puerto Rico</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/when-collaborating-with-influencers-becomes-a-life-saving-tactic">When Collaborating With Influencers Becomes a Life-Saving Tactic</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/using-journey-mapping-to-streamline-processes-across-agencies">Using Journey Mapping to Streamline Processes Across Agencies</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/introducing-the-marketing-lab">Introducing the Marketing Lab</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/five-communication-tactics-we-used-during-the-2017-hurricane-season">Five Communication Tactics We Used During the 2017 Hurricane Season</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/5-most-popular-search-topics-on-usa-gov-in-2017">5 Most Popular Search Topics on USA.gov in 2017</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/a-new-direction-for-gobiernousa-govs-social-presence">A New Direction for GobiernoUSA.gov's Social Presence</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/making-it-easier-for-you-to-work-with-usagov">Making It Easier for You to Work with USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/a-new-metric-to-help-us-measure-our-content-efficiency">A New Metric to Help Us Measure Our Content Efficiency</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagov-and-state-department-partner-to-streamline-passport-process">USAGov and State Department Partner to Streamline Passport Process</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/becoming-an-agile-content-team">Becoming an Agile Content Team</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/letting-go-of-8525-of-our-email-subscribers">Letting Go of 85% of Our Email Subscribers</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/what-s-in-a-name">What's in a Name?</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/introducing-the-new-usa-gov-and-gobiernousa-gov-home-pages">Introducing the New USA.gov and GobiernoUSA.gov Home Pages</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/usagovs-six-predictions-for-2017">USAGov's Six Predictions for 2017</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/5-most-popular-search-topics-on-usa-gov-in-2016">5 Most Popular Search Topics on USA.gov in 2016</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/five-lessons-learned-during-a-content-audit">Five Lessons Learned During a Content Audit</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/in-a-marketing-minute-connecting-teams-promotions-and-ideas">In a Marketing Minute: Connecting Teams, Promotions, and Ideas</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/social-media-data-deep-dive-turning-findings-into-action">Social Media Data Deep Dive: Turning Findings into Action</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/change-comes-to-usagovs-historic-publication-program">Change Comes to USAGov's Historic Publication Program</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/analytics-success-series-usa-gov">Analytics Success Series: USA.gov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-essentials-of-an-editorial-calendar">The Essentials of an Editorial Calendar</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-new-vote-gov-leaner-faster-and-multi-lingual">The New Vote.gov: Leaner, Faster and Multi-Lingual</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-much-do-you-know-about-the-american-flag-our-4th-of-july-campaign">How Much Do You Know About the American Flag: Our 4th of July Campaign</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-usagov-contact-center-connects-the-public-to-answers-from-government">The USAGov Contact Center Connects the Public to Answers from Government</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/where-content-and-marketing-meet-an-email-case-study">Where Content and Marketing Meet: An Email Case Study</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/joining-forces-with-businessusa-to-better-serve-our-nation-s-businesses">Joining Forces with BusinessUSA to Better Serve Our Nation's Businesses</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/tim-lowden-helping-make-government-analytics-more-open">Tim Lowden: Helping Make Government Analytics More Open</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/decommissioning-1-usa-gov">Decommissioning 1.USA.gov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-great-pinterest-experiment-one-year-in">The Great Pinterest Experiment: One Year In</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/meet-the-social-and-behavioral-science-team">Meet the Social and Behavioral Science Team</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/quantitative-research-on-kids-gov">Quantitative Research on Kids.gov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/moving-forward-as-usagov">Moving Forward as USAGov</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/top-searches-the-governments-most-popular-search-topics-this-month">Top Searches: The Government's Most Popular Search Topics This Month</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/qualitative-research-for-kids-gov-conversations-with-our-audience">Qualitative Research for Kids.gov - Conversations With Our Audience</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/kids-gov-reenvisioned">Kids.gov Reenvisioned</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-future-of-digital-government-the-next-big-things">The Future of Digital Government: The Next Big Things</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/mary-ann-monroe-a-familiar-face-in-a-new-role">Mary Ann Monroe: A Familiar Face in a New Role</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-usagov-bilingual-style-guide-is-now-online">The USAGov Bilingual Style Guide Is Now Online!</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/developing-a-consumer-resource-guide-planning-strategies-and-process">Developing a Consumer Resource Guide: Planning Strategies and Process</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/designing-services-that-are-accessible-transparent-and-easy-for-all-to-use">Designing Services that are Accessible, Transparent and Easy for All to Use</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/why-we-launched-a-snapchat-account-and-how-well-measure-success">Why We Launched A Snapchat Account and How We'll Measure Success</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/our-step-by-step-guide-to-making-snapchat-stories-as-accessible-as-possible">Our Step-by-Step Guide to Making Snapchat Stories As Accessible As Possible</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/what-people-think-about-before-sharing-personal-information-with-us">What People Think About Before Sharing Personal Information with Us</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/our-new-logo-gets-the-star-treatment">Our New Logo Gets the Star Treatment</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/trust-as-a-two-way-street-between-the-government-and-the-people-it-serves">Trust as a Two-Way Street Between the Government and the People It Serves</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/too-many-options-make-complicated-decisions-harder">Too Many Options Make Complicated Decisions Harder</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/the-need-for-transparency-in-government">The Need for Transparency in Government</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/four-things-we-learned-about-good-customer-experience">Four Things We Learned About Good Customer Experience</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/interacting-with-the-government-using-proxies">Interacting with the Government Using Proxies</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/learning-how-to-navigate-government-services">Learning How to Navigate Government Services</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/transcreation-why-do-we-need-it">Transcreation: Why Do We Need It?</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/federal-front-door-strategies-people-use-when-interacting-with-government">Federal Front Door: Strategies people use when interacting with government</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/unveiling-usagov">Unveiling 'USAGov'</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/informing-the-future-of-the-federal-front-door">Informing the Future of the Federal Front Door</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/what-do-mac-26-cheese-and-power-of-attorneys-have-in-common">What do Mac & Cheese and Power of Attorneys Have in Common?</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/preliminary-results-from-voter-registration-partnership-with-facebook">Preliminary Results from Voter Registration Partnership with Facebook</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/vote-usa-gov-goes-social-to-increase-voter-registration">Vote.USA.gov Goes Social to Increase Voter Registration</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/23somossocial-bilingual-twitter-chats-how-to-do-them-effectively">#SomosSocial: Bilingual Twitter Chats - How to Do Them Effectively</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/5-most-popular-search-topics-on-usa-gov-in-2015">5 Most Popular Search Topics on USA.gov in 2015</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/meeting-video-accessibility-standards-a-case-study">Meeting Video Accessibility Standards - A Case Study</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/learning-how-to-build-a-better-front-door-for-the-federal-government">Learning How to Build a Better "Front Door" for the Federal Government</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/transforming-how-the-government-interacts-with-the-public">Transforming How the Government Interacts with the Public</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/historic-tenure-ends-after-almost-half-century-with-the-government">Historic Tenure Ends After Almost Half Century with the Government</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/23somossocial-5-keys-for-government-to-reach-hispanics-through-social-media">#SomosSocial: 5 Keys for Government to Reach Hispanics Through Social Media</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/sharing-our-work-at-the-uxdc-conference">Sharing Our Work at the UXDC Conference</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/opening-the-federal-front-door">Opening the Federal Front Door</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/are-videos-in-spanish-the-way-to-go">Are Videos in Spanish the Way To Go?</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/introducing-the-usagov-blog">Introducing the USAGov Blog</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/real-internationalization-isnt-just-geographic-its-linguistic">Real Internationalization Isn't Just Geographic: It's Linguistic</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/journey-mapping-our-customer-experience">Journey Mapping Our Customer Experience</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/how-kids-gov-pins-down-their-audiences">How Kids.gov "Pins" Down Their Audiences</a></h2> </div> <div class="post-item"> <h2 class="post-listing-simple"><a href="https://blog.usa.gov/using-personas-to-better-understand-our-customers-primary-tasks">Using Personas to Better Understand Our Customers' Primary Tasks</a></h2> </div> </div> </div> </div> </div> </div> </div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> <div class="span4 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="8" data-w="4"> <div class="row-fluid-wrapper row-depth-1 row-number-8 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_searchBox" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_153789937811563" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><div class="hs-search-field"> <div class="hs-search-field__bar"> <form id="form1" action="https://search.usa.gov/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓"> <input type="hidden" name="affiliate" id="affiliate" value="usagov-blog"> <label for="query">Enter Search Term(s):</label> <input type="text" class="hs-search-field__input usagov-search-autocomplete" name="query" id="query" autocomplete="off" placeholder="Search this blog..."> <button type="submit" title="search" form="form1" value="Submit" class="hs-button primary"><i class="fa fa-search"></i></button> </form> </div> </div></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-9 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_sidebarWidget" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1536765607242112" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_1536765607242112_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><h3>About this Blog</h3> <p><a href="http://www.usa.gov" rel="noopener" target="_blank">USAGov,</a> <a href="http://search.gov" rel="noopener" target="_blank">Search.gov</a> and <a href="http://vote.gov" rel="noopener" target="_blank">Vote.gov</a> work to make it easier for people to find information from their government about the services they need. Follow our journey and help us learn as we go. </p> <p>Discover more about:</p> <ul> <li><a href="http://usa.gov" rel="noopener" target="_blank">USA.gov </a></li> <li><a href="http://usa.gov/espanol" rel="noopener" target="_blank">USAGov en Español</a></li> <li><a href="https://search.gov/about/" rel="noopener" target="_blank">Search.gov</a></li> <li><a href="https://vote.gov/about-us/" rel="noopener" target="_blank">Vote.gov</a></li> </ul></span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-10 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_sidebarWidget" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_151456961963776" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-blog_subscribe" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_151456961963776_blog_subscribe" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_blog_subscribe" style="" data-hs-cos-general-type="widget" data-hs-cos-type="blog_subscribe"><h3 id="hs_cos_wrapper_module_151456961963776_blog_subscribe_title" class="hs_cos_wrapper form-title" data-hs-cos-general-type="widget_field" data-hs-cos-type="text">Sign Up for Updates</h3> <div id="hs_form_target_module_151456961963776_blog_subscribe_7134"></div> </span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-11 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_sidebarWidget" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_151456963536180" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-post_filter" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"> <span id="hs_cos_wrapper_module_151456963536180_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_post_filter" style="" data-hs-cos-general-type="widget" data-hs-cos-type="post_filter"><div class="block"> <h3>Posts by Tag</h3> <div class="widget-module"> <ul> <li> <a href="https://blog.usa.gov/topic/user-experience-and-accessibility">User Experience and Accessibility <span class="filter-link-count" dir="ltr">(103)</span></a> </li> <li> <a href="https://blog.usa.gov/topic/content">Content <span class="filter-link-count" dir="ltr">(100)</span></a> </li> <li> <a href="https://blog.usa.gov/topic/performance-and-analytics">Performance and Analytics <span class="filter-link-count" dir="ltr">(78)</span></a> </li> <li> <a href="https://blog.usa.gov/topic/multilingual">Multilingual <span class="filter-link-count" dir="ltr">(75)</span></a> </li> <li> <a href="https://blog.usa.gov/topic/marketing">Marketing <span class="filter-link-count" dir="ltr">(61)</span></a> </li> <li style="display:none;"> <a href="https://blog.usa.gov/topic/design-and-development">Design and Development <span class="filter-link-count" dir="ltr">(56)</span></a> </li> <li style="display:none;"> <a href="https://blog.usa.gov/topic/usagov">USAGov <span class="filter-link-count" dir="ltr">(41)</span></a> </li> <li style="display:none;"> <a href="https://blog.usa.gov/topic/vote-gov">Vote.gov <span class="filter-link-count" dir="ltr">(6)</span></a> </li> <li style="display:none;"> <a href="https://blog.usa.gov/topic/search-gov">Search.gov <span class="filter-link-count" dir="ltr">(4)</span></a> </li> <li style="display:none;"> <a href="https://blog.usa.gov/topic/px-contact-center">PX Contact Center <span class="filter-link-count" dir="ltr">(1)</span></a> </li> </ul> <a class="filter-expand-link" href="#">See All Posts</a> </div> </div> </span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-12 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-custom_widget cs_sidebarWidget" style="" data-widget-type="custom_widget" data-x="0" data-w="12"> <div id="hs_cos_wrapper_module_1580116814213126" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="module"><span id="hs_cos_wrapper_module_1580116814213126_" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_rich_text" style="" data-hs-cos-general-type="widget" data-hs-cos-type="rich_text"><p style="text-align: center;"><a href="mailto:usapartnerships@gsa.gov" rel=" noopener">Questions?</a> <a href="mailto:usapartnerships@gsa.gov" rel=" noopener">Comments?</a></p></span></div> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end body --> </div><!--end body wrapper --> <div class="footer-container-wrapper"> <div class="footer-container container-fluid"> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-3 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell " style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-4 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell footer-top-full-width cs_footer" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-2 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell page-center" style="" data-widget-type="cell" data-x="0" data-w="12"> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-2 row-number-2 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-raw_html " style="" data-widget-type="raw_html" data-x="0" data-w="12"> <div class="cell-wrapper layout-widget-wrapper"> <span id="hs_cos_wrapper_module_1539694566008164" class="hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_raw_html" style="" data-hs-cos-general-type="widget" data-hs-cos-type="raw_html"><footer class="usa-footer usa-footer-big" role="contentinfo"> <h2 class="hidden-title">footer</h2> <!-- <div class="usa-grid usa-footer-return-to-top"> <a href="#">Return to top</a> </div> --> <div class="usa-footer-primary-section"> <div class="usa-grid-full"> <nav class="usa-footer-nav usa-width-one-whole"> <ul class="usa-unstyled-list usa-width-one-half usa-footer-primary-content"> <li class="usa-footer-primary-link"> <h3>About USAGov</h3> </li> <li><a href="https://www.usa.gov/about">About Us and Site Notices</a></li> <li><a href="https://www.usa.gov/media">For the Media</a></li> <!--<li><a href="https://www.usa.gov/developer">For Developers</a></li> <li><a href="https://www.usa.gov/site-issue-report-form">Report a Website Issue</a></li> <li><a href="https://www.usa.gov/site-index">Site Index</a></li>--> </ul> <ul class="usa-unstyled-list usa-width-one-half usa-footer-primary-content footer-list-continued"> <li class="usa-footer-primary-link"> <h3>Ask USAGov a Question</h3> </li> <li><a href="https://www.usa.gov/phone">Call 1-844-USAGOV1 (1-844-872-4681)</a></li> <li><a href="https://gobierno.usa.gov/contactenos" lang="es" xml:="">En Español</a></li> </ul> </nav> <div class="usa-sign_up-block usa-width-one-third"> <!-- <h3 class="usa-sign_up-header">Sign up</h3> <form action="https://connect.usa.gov/subscribe" method="get"> <label class="" for="email" id="">Your email address</label> <input id="email" name="email" type="email"> <button type="submit">Sign up</button> </form> --> </div> </div> </div> <!--n<div class="usa-footer-secondary_section usa-footer-big-secondary-section"> <div class="usa-grid"> <div class="usa-footer-logo usa-width-one-half"> <a href="https://www.usa.gov/explore/"> <img class="usa-footer-logo-img" src="https://www.usa.gov/sites/all/themes/usa/images/USAGOV.png" alt="USAGov Logo"> </a> <!--<h3 class="usa-footer-logo-heading">USAgov</h3> </div> <!--<div class="usa-footer-contact-links usa-width-one-half"> <ul class="usa-unstyled-list"> <li> <a href="https://www.facebook.com/USAgov"><img class="sm-image" src="https://www.usa.gov/themes/custom/usagov/images/footer_icon_facebook.svg" alt="Facebook"></a> </li> <li> <a href="https://twitter.com/USAgov"><img class="sm-image" src="https://www.usa.gov/themes/custom/usagov/images/footer_icon_twitter.svg" alt="Twitter"></a> </li> <li> <a href="https://www.youtube.com/usagov1"><img class="sm-image" src="https://www.usa.gov/themes/custom/usagov/images/footer_icon_youtube.svg" alt="YouTube"></a> </li> <li> <a href="https://www.instagram.com/usagov/"><img class="sm-image" src="https://www.usa.gov/themes/custom/usagov/images/footer_icon_instagram.svg" alt="Instagram"></a> </li> </ul>--> <!-- <h3 class="usa-footer-contact-heading">Ask USAGov a Question</h3> <p><a href="/phone">Call 1-844-USAGOV1 (1-844-872-4681)</a></p> <ul class="usa-unstyled-list noline"> <li><a href="https://www.usa.gov/email">Email Us</a></li> <br> <li><a href="/chat">Chat with Us</a></li> </ul> </div> </div>--> <div class="footertagline"> <!-- <section> --> <div class="tagline clearfix container"> <p>Official Guide to Government Information and Services</p> <p class="volver clearfix"><a href="#skiptarget"><span class="icon-backtotop-dwnlvl">Back to Top</span></a></p> </div> </div> </footer></span> </div><!--end layout-widget-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> <div class="row-fluid-wrapper row-depth-1 row-number-1 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell footer-bottom-full-width" style="" data-widget-type="cell" data-x="0" data-w="12"> <div class="row-fluid-wrapper row-depth-1 row-number-2 "> <div class="row-fluid "> <div class="span12 widget-span widget-type-cell page-center" style="" data-widget-type="cell" data-x="0" data-w="12"> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end widget-span --> </div><!--end row--> </div><!--end row-wrapper --> </div><!--end footer --> </div><!--end footer wrapper --> <!-- HubSpot performance collection script --> <script defer src="/hs/hsstatic/content-cwv-embed/static-1.1293/embed.js"></script> <script src="https://blog.usa.gov/hs-fs/hub/532040/hub_generated/template_assets/6204714011/1569534303059/Custom/USAGov_Blog/jquery-magnific-popup-min.js"></script> <script> var hsVars = hsVars || {}; hsVars['language'] = 'en-us'; </script> <script src="/hs/hsstatic/cos-i18n/static-1.53/bundles/project.js"></script> <script src="https://blog.usa.gov/hs-fs/hub/532040/hub_generated/module_assets/6204772541/1659361194640/module_6204772541_Site_Search_Input_with_Button.min.js"></script> <!--[if lte IE 8]> <script charset="utf-8" src="https://js.hsforms.net/forms/v2-legacy.js"></script> <![endif]--> <script data-hs-allowed="true" src="/_hcms/forms/v2.js"></script> <script data-hs-allowed="true"> hbspt.forms.create({ portalId: '532040', formId: '780fe097-7633-463a-a30f-8a6e84ded8b8', formInstanceId: '7134', pageId: '95497440363', region: 'na1', pageName: 'USAGov Blog', contentType: 'listing-page', formsBaseUrl: '/_hcms/forms/', inlineMessage: "Thanks for subscribing!", css: '', target: '#hs_form_target_module_151456961963776_blog_subscribe_7134', formData: { cssClass: 'hs-form stacked' } }); </script> <!-- Start of HubSpot Analytics Code --> <script type="text/javascript"> var _hsq = _hsq || []; _hsq.push(["setContentType", "listing-page"]); _hsq.push(["setCanonicalUrl", "https:\/\/blog.usa.gov"]); _hsq.push(["setPageId", "95497440363"]); _hsq.push(["setContentMetadata", { "contentPageId": 95497440363, "legacyPageId": "95497440363", "contentFolderId": null, "contentGroupId": 2767851901, "abTestId": null, "languageVariantId": 95497440363, "languageCode": "en-us", }]); </script> <script type="text/javascript" id="hs-script-loader" async defer src="/hs/scriptloader/532040.js"></script> <!-- End of HubSpot Analytics Code --> <script type="text/javascript"> var hsVars = { render_id: "28da70cb-d037-4b94-968d-1c109e137bc1", ticks: 1732607790329, page_id: 95497440363, content_group_id: 2767851901, portal_id: 532040, app_hs_base_url: "https://app.hubspot.com", cp_hs_base_url: "https://cp.hubspot.com", language: "en-us", analytics_page_type: "listing-page", scp_content_type: "", analytics_page_id: "95497440363", category_id: 7, folder_id: 0, is_hubspot_user: false } </script> <script defer src="/hs/hsstatic/HubspotToolsMenu/static-1.354/js/index.js"></script> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="https://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs");</script> <!-- Generated by the HubSpot Template Builder - template version 1.03 --> </body></html>