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IONOS - IONOS Customer Service
<!DOCTYPE html> <html xml:lang="en" xmlns:link="http://www.w3.org/1999/xhtml"> <head> <title>IONOS - IONOS Customer Service</title> <script type="text/javascript" id="oaotag" src="https://frontend-services.ionos.com/t/tag/IONOS/controlpanel-support.js" async="async" defer="defer"></script> <script type="text/javascript" src="https://ce1.uicdn.net/exos/framework/3.0/exos.min.js" async="async" defer="defer"></script> <link rel="stylesheet" href="https://ce1.uicdn.net/exos/framework/3.0/exos.min.css" /> <link rel="shortcut icon" type="image/x-icon" href="/support/images/favicon/favicon.ico" /> <link rel="icon" type="image/svg+xml" href="/support/images/favicon/favicon.svg" /> <link rel="apple-touch-icon" href="/support/images/favicon/apple-touch-icon.png" /> <link rel="mask-icon" href="/support/images/favicon/safari-pinned-tab.svg" color="#0B2A63" /> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <meta name="_csrf" content="iGZsI9J_PG8bPqJtzU1K1_xUnk75Xw1t-n5H6rnmYJiuDf-w7gBaG7NGXV42DMYL9GB-4M82syzJZ2xAnE103ImHBqqcPJvW" /> <meta name="_csrf_header" content="X-CSRF-TOKEN" /> <script type="text/javascript"> var OAO = window.OAO || {}; OAO.q = window.OAO.q || {}; OAO.q.navigation = window.OAO.q.navigation || []; OAO.q.navigation.push(['setLoginUrl', "https://login.ionos.com/?redirect_url=https://my.ionos.com/support/contact"]); </script> <style> .link--phone { font-size: 32px; line-height: 24px; text-decoration: none; } .link--phone:hover { text-decoration: none; } </style> <script src="https://ce1.uicdn.net/js/sentry/6.4.1/bundle.tracing.min.js"></script> <script> /*<![CDATA[*/ (function () { var userId = "" || false; if (window.Sentry) { Sentry.init({ dsn: "https:\/\/6dcfdea155fe4083bad80d0648292ecc@sentry.ionos.com\/79", release: "cp-support" + '@' + null, integrations: [new Sentry.Integrations.BrowserTracing()], tracesSampleRate: 0.05, sampleRate: 0.25, maxBreadcrumbs: 25.0, environment: "production", denyUrls: [ /extensions\//i, /^chrome:\/\//i, /^safari-extension:\/\//i, ] }); Sentry.setTag('tenant', "IONOS_US"); Sentry.configureScope(function (scope) { var pageName = "support"; if (pageName) { scope.setTransactionName(pageName); } }); if (userId) { Sentry.setUser({id: userId}); } } }()); /*]]>*/ </script> </head> <body> <div class="page-content"> <div class="oao-navi-navigation oao-navi-light"> <div class="oao-navi-left"> <div class="oao-navi-application-name"> <a href="/support/" class="oao-navi-app-name"> <span class="oao-navi-app-logo"></span> </a> </div> </div> </div> <a name="top" id="top"></a> <main data-iframe-height=" "> <link rel="stylesheet" href="/support/style/pages/support.css" /> <header class="page-header page-header--narrow"> <div class="page-header__block"> <span class="page-header__close oao-pi-close-layer"></span> <h1 class="page-header__headline">IONOS Customer Service</h1> <h2 class="page-header__headline page-header__headline--sub">Get answers to all your questions — 24-7</h2> </div> </header> <section class="page-section page-section--narrow"> <div class="page-section__block"> <div class="grid"> <div class="grid-col grid-col--6 grid-col--small-12"> <div class="card"> <div class="card__content"> <section class="card__section card__section--default"> <div class="card__icon-container"> <img class="card__icon card__icon--vertical-align-top" height="auto" width="48" src="/support/images/fragments/svg-icons/callcenter-head.svg" /> <div class="card__headline-container"> <h3 class="card__preheadline">Free expert support</h3> <h2 class="card__headline">IONOS Customer Service</h2> </div> </div> <p class="headline headline--paragraph">Give Us a Call: 24 Hours a Day, 7 Days a Week</p> <p class="stripe stripe--cropped"> <a class="link link--phone paragraph--bold paragraph--largest paragraph--exos-icon exos-icon-call-24" href="tel:+14842545555">1-484-254-5555</a> </p> <p class="paragraph paragraph--neutral">Connection charges can vary when calling from outside the area, abroad or from a mobile phone, depending on your specific phone plan.</p> </section> <section class="card__section card__section--default"> <h4 class="headline headline--paragraph">As an IONOS customer, please have the following ready for the call:</h4> <ul class="bullet-list"> <li>IONOS Customer ID</li> <li>Temporary phone PIN</li> </ul> <p class="paragraph">To display the required information, please log in. Then we can support you even faster and more efficiently.</p> </section> <footer class="card__footer"> <a class="button button--primary button--full-width" href="https://login.ionos.com/?redirect_url=https://my.ionos.com/support/contact" target="_parent">Log in to receive the best support</a> </footer> </div> </div> </div> <div class="grid-col grid-col--6 grid-col--small-12"> <div class="card"> <div class="card__content"> <section class="card__section"> <div class="card__icon-container"> <img class="card__icon card__icon--vertical-align-top" height="auto" width="48" src="/support/images/fragments/svg-icons/help.svg" /> <div class="card__headline-container"> <h3 class="card__preheadline">The latest information and great tutorials</h3> <h2 class="card__headline">IONOS Help Center</h2> </div> </div> <h4 class="headline headline--paragraph">All help articles at a glance</h4> <p class="paragraph">Visit our Help Center. Here you will find detailed instructions and important customer information about our products and services.</p> </section> <footer class="card__footer"> <a class="button button--full-width" target="_parent" href="https://www.ionos.com/help/">To the Help Center</a> </footer> </div> </div> </div> </div> </div> </section> </main> </div> <footer class="page-footer"> <div class="page-footer__block"> <section class="page-footer__section page-footer__section--last"> <div class="page-footer__section-item"> <div class="oao-statuspage-overall-status page-footer__status"></div> </div> <div class="page-footer__section-item page-footer__section-item--align-center page-footer__section-item--small-align-left"> <p class="page-footer__link"> © 2024 <a class="page-footer__link" target="_blank" href="https://www.ionos.com/about/?linkId=ft.nav.company">IONOS Inc.</a> </p> </div> <div class="page-footer__section-item page-footer__section-item--align-right page-footer__section-item--small-align-left"> <a class="page-footer__link" target="_blank" href="https://www.ionos.com/terms-gtc/terms-privacy?linkId=ft.nav.privacy">Privacy policy</a> - <a class="page-footer__link" target="_blank" href="https://www.ionos.com/terms-gtc/?linkId=ft.nav.terms">T&Cs</a> </div> </section> </div> </footer> <script type="text/javascript"> var OAO = OAO || {}; OAO.q = OAO.q || {}; OAO.q.c = OAO.q.c || []; OAO.q.navigation = OAO.q.navigation || []; OAO.q.pageintegration = OAO.q.pageintegration || []; OAO.q.ias = OAO.q.ias || []; (function () { OAO.q.c.push(['setLanguage', "en_US"]); OAO.q.ias.push(['setScriptNonce', null]); OAO.q.navigation.push(['setLogoutUrl', "\/support\/logout"]); var frontendToken = "" || false; if (frontendToken) { OAO.q.c.push(['setFrontendToken', frontendToken]); } var pageName = "support"; if (pageName) { OAO.q.c.push(['setPageName', pageName]); } var visitId = "iv-1-5b74d71b-3a34-4b0e-8397-3046d45732df" || false; OAO.q.navigation.push(['setSessionIdentifier', visitId]); })(); </script> <script type="text/javascript"> var _paq = _paq || []; _paq.push(['enableLinkTracking']); _paq.push(['enableHeartBeatTimer']); _paq.push(['trackPageView']); (function() { function loadMawa() { var hn = window.location.hostname || '', start, tld; start = hn.indexOf('.ionos.'); if (start === -1) { return; } start = start + 7; tld = hn.substr(start); var u = "https://mawa.ionos." + tld + "/"; _paq.push(['setTrackerUrl', u + 'piwik.php']); _paq.push(['setSiteId', 118]); var d = document, g = d.createElement('script'), s = d.getElementsByTagName('script')[0]; g.type = 'text/javascript'; g.async = true; g.defer = true; g.src = u + 'piwik.js'; s.parentNode.insertBefore(g, s); } window.OAO = window.OAO || {}; window.OAO.q = window.OAO.q || {}; window.OAO.q.privacyconsent = window.OAO.q.privacyconsent || []; window.OAO.q.privacyconsent.push(['addStatisticsCallback', function(consent) { loadMawa(); }]); })(); </script> <script> /*<![CDATA[*/ OAO = OAO || {}; OAO.tracking = {"pagename":"support","market":"US","locale":"en_US","loginstatus":false,"siteid":"CP.SUP.US","shopname":"cp-support","shoptype":"Control Panel Support","appversion":null,"visitid":"iv-1-5b74d71b-3a34-4b0e-8397-3046d45732df","_nonce":null}; /*]]>*/ </script> <script src="https://cdn.ionos.de/cpsupport/9c2134ba72b4/226da6c66b49/launch-aa1f57bbbb47.min.js" async="async"></script> <script type="text/javascript"> var OAO = OAO || {}; OAO.q = OAO.q || {}; OAO.q.pageintegration = OAO.q.pageintegration || []; (function(){ var successMessage = document.querySelector('.page-message[level="success"]'); if (successMessage) { var headline = successMessage.querySelector('h1, h2, h3, h4, h5, h6'); if (headline && headline.textContent) { OAO.q.pageintegration.push(['successAndClose', headline.textContent.trim(), '']); } } })(); </script> </body> </html>