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Partner program

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contentWrapper.find(`.continue-text`).val(); continueText = continueText && continueText.replace('<<>>', value.languageName); var domain = window.location.hostname; linkWrapper.find('.visit-label').text(visitText); linkWrapper.find('.continue-label').text(continueText); // linkWrapper.find('.native-link-label').text(`${domain}${value.urlLocaleCode}`); // linkWrapper.find('.current-link-label').text(`${domain}${geoPopupCountries[pageLocale].urlLocaleCode}`); linkWrapper.find('.current-link').attr(`href`, window.location.href); FW.modalbox(); FW.$('#geo-modal').modal('show'); window.dataLayer = window.dataLayer || []; window.dataLayer.push({ event: 'geoPopupTriggered' }); FW.$('#geo-modal').on('hidden.bs.modal', function () { localStorage.setItem('geoPopupStatus', JSON.stringify([{'modalShowed': true, 'currentSlug': 'currentPage', 'targetSlug': 'slug', 'product': 'product'}])) }); } } } } }); } } FW.$('.native-link').on('click', function(e){ e.preventDefault(); FW.$('#geo-modal').modal('hide'); window.location.href = FW.$(this).attr('href'); }) }); }, error: (jqXHR, textStatus, err) => { // alert(1) } }); }); </script> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center "> <div class="container banner-content l-banner " data-scroll-target=""> </div> </section> <section id="75190195114920" class="section-bucket l-section " data-scroll-target=""> <div class="feature-screenshot-right "> <div class="l-page container"> <div class="row"> <div class=" feature-screenshot-right__content col-md-6"> <p><span class="mb-md pre-text product-pre-text">Freshworks Solution Partner Program</span></p> <h2 class="feature-heading">Take your business to the next level with your sales and technical capabilities!</h2> <h5><br/> Earn recurring commissions for the lifetime value of each customer and add revenue-generating growth channels to your business</h5> <div class="pt-sm mobile-align-center"> <a title="" class="button button--solid " id="" target="" href="/web/20211019112249/https://www.freshworks.com/company/partners/partner-program-signup"> become a partner</a> </div> </div> <div class="feature-screenshot-right__media feature-screenshot__media-container col-md-6"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211019112249/https://website-assets-fw.freshworks.com/attachments/ckdbr1l1508qbgtg17xzyjm99-sp.one-half.png" data-srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckdbr1l1508qbgtg17xzyjm99-sp.full.png 2x" src="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckdbr1l1508qbgtg17xzyjm99-sp.one-sixth.png" srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckdbr1l1508qbgtg17xzyjm99-sp.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211019112249im_/https://www.freshworks.com/company/partners/solution-partner-program/" srcset=""/> </div> </div> </div> </div> </div> </section> <section id="" class="section-content-grid l-section " data-scroll-target=""> <div class="l-page container l-grid"> <div class="l-section-heading"> <h2 class="align-center">Why become a Solution Partner</h2> <p class="align-center">Get onboard the Freshworks Solution Partner Program as a Registered Partner and scale in the ecosystem with the following benefits</p> </div> <div class="align-center"> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width " style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckhjvfuqm07v7kvg1t8909iut-partner-at-zero-cost.full.png);"></div> <div class=" "> <div class="align-center"> <h6>Partner at Zero Cost</h6> <p>Becoming a Freshworks Solution Partner comes at no cost at all. Enablement, certification, a demo account, and our support - all for free. Winning customers for life couldn’t be easier.</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckhjvqhsr05a9d8fzdgilmish-increase-revenue-channels.full.png);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <h6>Increase Revenue Channels</h6> <p>Grow with Freshworks solutions and the robust Marketplace as you earn monthly-paid sales commissions and accelerated commissions on target attainment, implementations, and customizations.</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width " style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckhjvmyoh07z1kdg1s5wmxw5k-expand-your-tam.full.png);"></div> <div class=" "> <div class="align-center"> <h6>Expand Your TAM</h6> <p>Freshworks multi-product offerings work together seamlessly and help you offer solutions across industries and teams. Increase your total addressable market and be a one-stop source for a customer’s business software needs for sales, marketing, support, IT, and HR.</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width " style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckhjvoxj6081vkdg141vnaotf-leverage-value-migration.full.png);"></div> <div class=" "> <div class="align-center"> <h6>Leverage Value Migration</h6> <p>Move away from selling clunky tools and stay ahead of the game with Freshworks products that are ready to go, easy to deploy, have rich UI, and offer great value to any kind of business.</p> </div> </div> </div> <div class="big-icon-widget l-col-widget"> <div class="feature-description-icon-d icon-full-width feature-description-icon-d" style="margin: 0 auto; background-image: url(https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/ckhjvth8z05d1d8fz71cxyi2c-collaborate.full.png);"></div> <div class=" feature-description-text-d"> <div class="align-center"> <h6>Collaborate with a Dedicated</h6> <h6>Partner Team</h6> <p>Get support from our partner team that includes not only channel managers but also customer success managers, dedicated product consultants, marketing associates, and support representatives. Grow and thrive in the ecosystem via training and enablement. Our support team provides 24*7 free assistance for partners and customers.</p> </div> </div> </div> </div> </div> </section> <section class="pb-xl " data-scroll-target="" id=""> <div class="l-page container "> <h2 class="align-center">Program Benefits</h2> <p>Our multi-tier Solution Partner Program—split into registered, authorized, and preferred partners—offers various opportunities, rewards, and incentives depending on the tier. As you grow in the partnership, so do the benefits.<br/> <br/> Here’s a quick rundown of each tier and what you can expect:</p> <p> </p> <div class="table-wrapper table-align-center"> <table class="fw-table header-grey "><thead> <tr><th class=" " style="width: 12.5%"> </th><th class="align-middle align-center" style="width: 50%"> <h6 class="caps-heading-12-bold">BENEFITS</h6> </th><th class="align-middle align-center" style="width: 12.5%"> <h6 class="caps-heading-12-bold">REGISTERED</h6> </th><th class="align-middle align-center" style="width: 12.5%"> <h6 class="caps-heading-12-bold">AUTHORISED</h6> </th><th class="align-middle align-center" style="width: 12.5%"> <h6 class="caps-heading-12-bold">PREFERRED</h6> </th></tr> </thead><tbody><tr><td rowspan="6" class="align-middle align-left"> <p class="featured-text">Enablement</p> </td><td class=" align-left"> <p class="featured-text">Access to Partner Portal</p> </td><td class="align-middle align-center"> <div class="circled-check"><br/></div> </td><td class=" align-center"> <div class="circled-check"><br/></div> </td><td class=" align-center"> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Marketing and Sales Kit</p> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Newsletters &amp; Feature Releases</p> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Company Performance Insights</p> </td><td class=" align-left"> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Dedicated Channel Manager</p> </td><td class=" align-left"> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Discount for Internal Usage</p> </td><td class=" align-left"> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check same-line"><br/></div> (higher% discount)</td></tr><tr><td rowspan="6" class="align-middle align-left"> <p class="featured-text">Free Training and Certification</p> </td><td class=" align-left"> <p class="featured-text">Product Training</p> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Platform Training</p> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Implementation Training</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Sales Training</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Marketing Training</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">New Product Beta</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td rowspan="4" class="align-middle align-left"> <p class="featured-text">Revenue Opportunity</p> </td><td class="align-middle align-left"> <p class="featured-text">Commission</p> </td><td class="align-middle "> <p class="featured-text">Standard Commission</p> </td><td class="align-middle "> <p class="featured-text">Standard Commission + SPIFFs</p> </td><td class=" "> <p class="featured-text">Variable Commission + SPIFFs</p> </td></tr><tr><td class=" align-left"> <p class="featured-text">Services Opportunity</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Demo Account</p> </td><td class="align-middle "> <p class="featured-text">6 Months Validity with 3 licences</p> </td><td class=" "> <p class="featured-text">12 Months Validity with 5 licences (Subject to Partnership Renewal)</p> </td><td class="align-middle "> <p class="featured-text">12 Months Validity with 5 licences (Subject to Partnership Renewal)</p> </td></tr><tr><td class=" align-left"> <p class="featured-text">Technical Sales Assistance from Freshworks</p> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td rowspan="6" class="align-middle align-left"> <p class="featured-text">Marketing and Awareness</p> </td><td class=" align-left"> <p class="featured-text">Listing on Freshworks Website</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Freshworks Partner Logo</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Eligilbility to represent Freshworks in Events</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Invites to Freshworks Events</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Partner Awards</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr><tr><td class=" align-left"> <p class="featured-text">Marketing Development Funds</p> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-cross"><br/></div> </td><td class=" "> <div class="circled-check"><br/></div> </td></tr></tbody> </table> </div> </div> </section> <section class="l-section " data-scroll-target="" data-scroll-target="" id=""> <div class="l-page container align-center"> <div class="l-section-heading align-center"> <h2 class="align-center">Here’s what our partners have been saying about us</h2> </div> <div id="143842112396136" data-interval="false" class="carousel testimonial-all-center slide carousel-fade" data-ride="carousel"> <div class="carousel-inner" role="listbox"> <div class="carousel-item item active"> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211019112249/https://website-assets-fw.freshworks.com/attachments/cjqnbpc8304fbs3g01lty96qo-cys-services.one-half.png" data-srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjqnbpc8304fbs3g01lty96qo-cys-services.full.png 2x" src="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjqnbpc8304fbs3g01lty96qo-cys-services.one-sixth.png" srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjqnbpc8304fbs3g01lty96qo-cys-services.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211019112249im_/https://www.freshworks.com/company/partners/solution-partner-program/" srcset=""/> </div> </div> <p class="testimonial-quote">“For the past four years, we&#39;ve been a Freshworks Preferred Reseller in the Netherlands. We have been successful in connecting more than 1500 clients to the Freshworks suite of products. Not only that, we have also collaborated with Freshworks on different business areas like sales, technical support, partner events, product education, and marketing By reselling Freshworks products, CYS Services has been able to grow in double digits in both turnover and profit every year. This makes Freshworks an important part of our strategy where we invest more time, effort, and resources to grow our CYS Services and Freshworks network further in the Netherlands.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Joachim Beckman</h6> <div class="author-designation">COO</div> <div class="author-company">CYS, The Netherlands</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> <div class="carousel-item item "> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211019112249/https://website-assets-fw.freshworks.com/attachments/cjsyfd3p2014mhpg0dn4d140b-swedbyte-2x.one-half.png" data-srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjsyfd3p2014mhpg0dn4d140b-swedbyte-2x.full.png 2x" src="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjsyfd3p2014mhpg0dn4d140b-swedbyte-2x.one-sixth.png" srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjsyfd3p2014mhpg0dn4d140b-swedbyte-2x.one-sixth.png 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211019112249im_/https://www.freshworks.com/company/partners/solution-partner-program/" srcset=""/> </div> </div> <p class="testimonial-quote">“Swedbyte has been a Freshworks Partner for almost 4 years now, during which we’ve worked closely with the Freshworks team. Through this collaboration, our year-on-year APRU has grown by 70%, with the conversion rate at a healthy 20%. That’s not all. Our year-on-year recurring revenue growth is a remarkable 180%! With Freshworks, we see more potential opportunities in implementation projects and the marketplace. Freshworks is truly an integral part of Swedbyte’s business now and even for the years to come.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Konstantin Frolov</h6> <div class="author-designation">Co-Founder</div> <div class="author-company">Swedbyte, Russia</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> <div class="carousel-item item "> <div class="row testimonial-card all-center"> <div class="col-md-10 col-md-offset-1 col-sm-10 col-sm-offset-1 testimonial-content"> <i class="icon-quote-open testimonial-quote-icon"></i> <div class="testimonial-logo align-center"> <div class="lazy-image-wrapper " style=""> <img class="lazy-image " data-src="https://web.archive.org/web/20211019112249/https://website-assets-fw.freshworks.com/attachments/cjsyffk53017ehpg0pfle1nf5-codup.one-half.jpg" data-srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjsyffk53017ehpg0pfle1nf5-codup.full.jpg 2x" src="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjsyffk53017ehpg0pfle1nf5-codup.one-sixth.jpg" srcset="https://web.archive.org/web/20211019112249im_/https://website-assets-fw.freshworks.com/attachments/cjsyffk53017ehpg0pfle1nf5-codup.one-sixth.jpg 2x"/> <img class="original-image fadeIn " alt="" title="" src="/web/20211019112249im_/https://www.freshworks.com/company/partners/solution-partner-program/" srcset=""/> </div> </div> <p class="testimonial-quote">“Becoming a development partner with Freshworks has been a very rewarding experience. Since we partnered with Freshworks, we have been able to work with some high-quality clients and have even been able to improve some key processes internally, in addition to adding a reliable revenue stream to our pipeline. The team at Freshworks is truly professional and a pleasure to work with.”</p> <div class="col-md-10 col-md-offset-1 author-bio"> <h6 class="author-name">Asim Bawany</h6> <div class="author-designation">CEO</div> <div class="author-company">Codup</div> </div> <i class="icon-quote-close testimonial-quote-icon"></i> </div> </div> </div> </div> <div class="carousel-controls-wrapper mt-md"> <div class="carousel-indicators-wrapper"> <ol class="carousel-indicators"> <li data-target="#143842112396136" data-slide-to="0" class="active"></li> <li data-target="#143842112396136" data-slide-to="1" class=""></li> <li data-target="#143842112396136" data-slide-to="2" class=""></li> </ol> <a class="left carousel-control" href="#143842112396136" role="button" data-slide="prev"> <span class="icon-arrow-button-left" aria-hidden="true"></span> </a> <a class="right carousel-control" href="#143842112396136" role="button" data-slide="next"> <span class="icon-arrow-button-right" aria-hidden="true"></span> </a> </div> </div> </div> </div> </section> <style> @media only screen and (min-width:60rem){ .banner-badges .form-wrapper { margin:0; } #stripe-129130987264792.banner-badges img { max-width: px; } #stripe-129130987264792 .banner-badges-inline-image + .banner-badges-inline-text { padding-left: NaNpx; text-align: left; } .first-fold #stripe-129130987264792 .banner-badges-inline-image + .banner-badges-inline-text { padding-left: NaNpx; } .banner-badges-inline-image + .banner-badges-inline-text h3, .cta { display: block; } .banner-badges-inline-image + .banner-badges-inline-text .cta { margin-left: 0; padding-top: 17px; vertical-align: unset; } .banner-badges-inline-text h3, .banner-badges-inline-text h4, .banner-badges-inline-text h5, .banner-badges-inline-text .cta, .banner-badges-inline-text .form-wrapper { display: inline-block; } .banner-badges-inline-text .cta { margin-left: 10px; padding-top: 18px; padding-bottom: 5px; vertical-align: sub; } .banner-badges-inline-text { padding-left: 0; padding-right: 0; text-align: center; } } </style><section class=" pt-xl " data-scroll-target="" id=""> <div class=" banner-badges l-page banner-badges-border banner-badges-gradient stack" id="stripe-129130987264792"> <div class="align-center pt-sm pb-sm "> <h3>Got questions for us?</h3> <p>Please check <a href="/web/20211019112249/https://www.freshworks.com/company/partners/partner-program-faq/">Solution Partner Program FAQs</a> or drop us a line at <a href="https://web.archive.org/web/20211019112249/mailto:partners@freshworks.com">partners@freshworks.com</a></p> </div> </div> </section> <style> @media only screen and (min-width:60rem){ .banner-badges .form-wrapper { margin:0; } #stripe-150380390232416.banner-badges img { max-width: px; } #stripe-150380390232416 .banner-badges-inline-image + .banner-badges-inline-text { padding-left: NaNpx; text-align: left; } .first-fold #stripe-150380390232416 .banner-badges-inline-image + .banner-badges-inline-text { padding-left: NaNpx; } .banner-badges-inline-image + .banner-badges-inline-text h3, .cta { display: block; } .banner-badges-inline-image + .banner-badges-inline-text .cta { margin-left: 0; padding-top: 17px; vertical-align: unset; } .banner-badges-inline-text h3, .banner-badges-inline-text h4, .banner-badges-inline-text h5, .banner-badges-inline-text .cta, .banner-badges-inline-text .form-wrapper { display: inline-block; } .banner-badges-inline-text .cta { margin-left: 10px; padding-top: 18px; padding-bottom: 5px; vertical-align: sub; } .banner-badges-inline-text { padding-left: 0; padding-right: 0; text-align: center; } } </style><section class=" pt-xl " data-scroll-target="" id=""> <div class=" banner-badges l-page banner-badges-border banner-badges-gradient stack" id="stripe-150380390232416"> <div class="align-center pt-sm pb-sm "> </div> </div> </section> <section id="" data-text-list="[]" data-scroll-target="#" class=" align-center pattern-light "> <div class="container banner-content l-banner " data-scroll-target=""> <h2>Become a Freshworks Solution Partner</h2> <p class="sub-text">Join the Freshworks Solution Partner Program and become a part of a global community of partners who thrive by positioning the Freshworks brand in an evolving and growing SaaS market. 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