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Жалби – Национален съвет за саморегулация

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.entry-hero-container-inner{padding-top:80px;}}#kt-scroll-up-reader, #kt-scroll-up{border-radius:0px 0px 0px 0px;bottom:30px;font-size:1.2em;padding:0.4em 0.4em 0.4em 0.4em;}#kt-scroll-up-reader.scroll-up-side-right, #kt-scroll-up.scroll-up-side-right{right:30px;}#kt-scroll-up-reader.scroll-up-side-left, #kt-scroll-up.scroll-up-side-left{left:30px;}.wp-site-blocks .page-title h1{font-style:normal;font-weight:800;font-size:48px;font-family:Raleway, sans-serif;text-transform:uppercase;color:var(--global-palette9);}@media all and (max-width: 767px){.wp-site-blocks .page-title h1{font-size:30px;}}.entry-hero.page-hero-section .entry-header{min-height:460px;}.page-hero-section .hero-section-overlay{background:rgba(54,157,210,0.5);}.comment-metadata a:not(.comment-edit-link), .comment-body .edit-link:before{display:none;}.loop-entry.type-post h2.entry-title{font-style:normal;color:#369dd2;} /* Kadence Header CSS */ @media all and (max-width: 1024px){.mobile-transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.kadence-scrollbar-fixer.mobile-transparent-header #masthead{right:var(--scrollbar-offset,0);}.mobile-transparent-header #masthead, .mobile-transparent-header .site-top-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-main-header-wrap .site-header-row-container-inner, .mobile-transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}.site-header-row-tablet-layout-fullwidth, .site-header-row-tablet-layout-standard{padding:0px;}}@media all and (min-width: 1025px){.transparent-header #masthead{position:absolute;left:0px;right:0px;z-index:100;}.transparent-header.kadence-scrollbar-fixer #masthead{right:var(--scrollbar-offset,0);}.transparent-header #masthead, .transparent-header .site-top-header-wrap .site-header-row-container-inner, .transparent-header .site-main-header-wrap .site-header-row-container-inner, .transparent-header .site-bottom-header-wrap .site-header-row-container-inner{background:transparent;}}.site-branding a.brand img{max-width:200px;}.site-branding a.brand img.svg-logo-image{width:200px;}.site-branding{padding:20px 0px 20px 0px;}#masthead, #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start):not(.site-header-row-container):not(.site-main-header-wrap), #masthead .kadence-sticky-header.item-is-fixed:not(.item-at-start) > .site-header-row-container-inner{background:#ffffff;}.site-main-header-inner-wrap{min-height:80px;}.header-navigation[class*="header-navigation-style-underline"] .header-menu-container.primary-menu-container>ul>li>a:after{width:calc( 100% - 1.2em);}.main-navigation .primary-menu-container > ul > li.menu-item > a{padding-left:calc(1.2em / 2);padding-right:calc(1.2em / 2);padding-top:0.6em;padding-bottom:0.6em;color:var(--global-palette6);}.main-navigation .primary-menu-container > ul > li.menu-item .dropdown-nav-special-toggle{right:calc(1.2em / 2);}.main-navigation .primary-menu-container > ul li.menu-item > a{font-style:normal;font-weight:600;font-size:18px;}.main-navigation .primary-menu-container > ul > li.menu-item > a:hover{color:#008bd2;}.main-navigation .primary-menu-container > ul > li.menu-item.current-menu-item > a{color:#008bd2;}.header-navigation .header-menu-container ul ul.sub-menu, .header-navigation .header-menu-container ul ul.submenu{background:var(--global-palette3);box-shadow:0px 2px 13px 0px rgba(0,0,0,0.1);}.header-navigation .header-menu-container ul ul li.menu-item, .header-menu-container ul.menu > li.kadence-menu-mega-enabled > ul > li.menu-item > a{border-bottom:1px solid rgba(255,255,255,0.1);}.header-navigation .header-menu-container ul ul li.menu-item > a{width:200px;padding-top:1em;padding-bottom:1em;color:var(--global-palette8);font-style:normal;font-size:14px;}.header-navigation .header-menu-container ul ul li.menu-item > a:hover{color:var(--global-palette9);background:var(--global-palette4);}.header-navigation .header-menu-container ul ul li.menu-item.current-menu-item > a{color:var(--global-palette9);background:var(--global-palette4);}.mobile-toggle-open-container .menu-toggle-open{color:var(--global-palette5);padding:0.4em 0.6em 0.4em 0.6em;font-size:14px;}.mobile-toggle-open-container .menu-toggle-open.menu-toggle-style-bordered{border:1px solid currentColor;}.mobile-toggle-open-container .menu-toggle-open .menu-toggle-icon{font-size:20px;}.mobile-toggle-open-container .menu-toggle-open:hover, .mobile-toggle-open-container .menu-toggle-open:focus-visible{color:var(--global-palette-highlight);}.mobile-navigation ul li{font-size:14px;}.mobile-navigation ul li a{padding-top:1em;padding-bottom:1em;}.mobile-navigation ul li > a, .mobile-navigation ul li.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette8);}.mobile-navigation ul li.current-menu-item > a, .mobile-navigation ul li.current-menu-item.menu-item-has-children > .drawer-nav-drop-wrap{color:var(--global-palette-highlight);}.mobile-navigation ul li.menu-item-has-children .drawer-nav-drop-wrap, .mobile-navigation ul li:not(.menu-item-has-children) a{border-bottom:1px solid rgba(255,255,255,0.1);}.mobile-navigation:not(.drawer-navigation-parent-toggle-true) ul li.menu-item-has-children .drawer-nav-drop-wrap button{border-left:1px solid rgba(255,255,255,0.1);}#mobile-drawer .drawer-header .drawer-toggle{padding:0.6em 0.15em 0.6em 0.15em;font-size:24px;} /* Kadence Footer CSS */ .site-middle-footer-wrap .site-footer-row-container-inner{background:#369dd2;font-style:normal;border-top:1px solid rgba(255,255,255,0.3);}.site-middle-footer-inner-wrap{padding-top:30px;padding-bottom:30px;grid-column-gap:30px;grid-row-gap:30px;}.site-middle-footer-inner-wrap .widget{margin-bottom:30px;}.site-middle-footer-inner-wrap .widget-area .widget-title{font-style:normal;}.site-middle-footer-inner-wrap .site-footer-section:not(:last-child):after{right:calc(-30px / 2);}.site-top-footer-wrap .site-footer-row-container-inner{background:#369dd2;font-style:normal;color:var(--global-palette9);}.site-footer .site-top-footer-wrap a:not(.button):not(.wp-block-button__link):not(.wp-element-button){color:var(--global-palette9);}.site-top-footer-inner-wrap{padding-top:60px;padding-bottom:60px;grid-column-gap:30px;grid-row-gap:30px;}.site-top-footer-inner-wrap .widget{margin-bottom:30px;}.site-top-footer-inner-wrap .widget-area .widget-title{font-style:normal;color:var(--global-palette9);}.site-top-footer-inner-wrap .site-footer-section:not(:last-child):after{right:calc(-30px / 2);}.site-bottom-footer-wrap .site-footer-row-container-inner{background:#369dd2;font-style:normal;color:var(--global-palette9);border-top:1px solid rgba(255,255,255,0.3);}.site-bottom-footer-inner-wrap{padding-top:30px;padding-bottom:30px;grid-column-gap:30px;}.site-bottom-footer-inner-wrap .widget{margin-bottom:30px;}.site-bottom-footer-inner-wrap .site-footer-section:not(:last-child):after{right:calc(-30px / 2);}#colophon .footer-navigation .footer-menu-container > ul > li > a{padding-left:calc(1.2em / 2);padding-right:calc(1.2em / 2);padding-top:calc(0.6em / 2);padding-bottom:calc(0.6em / 2);color:var(--global-palette9);}#colophon .footer-navigation .footer-menu-container > ul li a:hover{color:var(--global-palette9);}#colophon .footer-navigation .footer-menu-container > ul li.current-menu-item > a{color:var(--global-palette9);} </style> <link rel='stylesheet' id='kadence-header-css' href='http://www.nss-bg.org/wp-content/themes/kadence/assets/css/header.min.css?ver=1.1.46' media='all' /> <link rel='stylesheet' id='kadence-content-css' href='http://www.nss-bg.org/wp-content/themes/kadence/assets/css/content.min.css?ver=1.1.46' media='all' /> <link rel='stylesheet' id='kadence-footer-css' href='http://www.nss-bg.org/wp-content/themes/kadence/assets/css/footer.min.css?ver=1.1.46' media='all' /> <link rel='stylesheet' id='cookie-notice-front-css' href='http://www.nss-bg.org/wp-content/plugins/cookie-notice/css/front.min.css?ver=2.4.15' media='all' /> <link rel='stylesheet' id='kadence-blocks-rowlayout-css' href='http://www.nss-bg.org/wp-content/plugins/kadence-blocks/dist/style-blocks-rowlayout.css?ver=3.1.19' media='all' /> <link rel='stylesheet' id='kadence-blocks-column-css' href='http://www.nss-bg.org/wp-content/plugins/kadence-blocks/dist/style-blocks-column.css?ver=3.1.19' media='all' /> <style id='kadence-blocks-advancedheading-inline-css'> .wp-block-kadence-advancedheading mark{background:transparent;border-style:solid;border-width:0}.wp-block-kadence-advancedheading mark.kt-highlight{color:#f76a0c;}.kb-adv-heading-icon{display: inline-flex;justify-content: center;align-items: center;}.single-content .kadence-advanced-heading-wrapper h1, .single-content .kadence-advanced-heading-wrapper h2, .single-content .kadence-advanced-heading-wrapper h3, .single-content .kadence-advanced-heading-wrapper h4, .single-content .kadence-advanced-heading-wrapper h5, .single-content .kadence-advanced-heading-wrapper h6 {margin: 1.5em 0 .5em;}.single-content .kadence-advanced-heading-wrapper+* { margin-top:0;} </style> <link rel='stylesheet' id='kadence-blocks-tabs-css' href='http://www.nss-bg.org/wp-content/plugins/kadence-blocks/dist/style-blocks-tabs.css?ver=3.1.19' media='all' /> <link rel='stylesheet' id='kadence-blocks-advancedbtn-css' href='http://www.nss-bg.org/wp-content/plugins/kadence-blocks/dist/style-blocks-advancedbtn.css?ver=3.1.19' media='all' /> <link rel='stylesheet' id='kadence-blocks-accordion-css' href='http://www.nss-bg.org/wp-content/plugins/kadence-blocks/dist/style-blocks-accordion.css?ver=3.1.19' media='all' /> <link rel='stylesheet' id='kadence-polylang-css' href='http://www.nss-bg.org/wp-content/themes/kadence/assets/css/polylang.min.css?ver=1.1.46' media='all' /> <style id='kadence-blocks-global-variables-inline-css'> :root {--global-kb-font-size-sm:clamp(0.8rem, 0.73rem + 0.217vw, 0.9rem);--global-kb-font-size-md:clamp(1.1rem, 0.995rem + 0.326vw, 1.25rem);--global-kb-font-size-lg:clamp(1.75rem, 1.576rem + 0.543vw, 2rem);--global-kb-font-size-xl:clamp(2.25rem, 1.728rem + 1.63vw, 3rem);--global-kb-font-size-xxl:clamp(2.5rem, 1.456rem + 3.26vw, 4rem);--global-kb-font-size-xxxl:clamp(2.75rem, 0.489rem + 7.065vw, 6rem);} </style> <style id='kadence_blocks_css-inline-css'> .kb-row-layout-id386_ac33fa-02 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id386_ac33fa-02 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id386_ac33fa-02 > .kt-row-column-wrap{max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:150px;padding-bottom:150px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id386_ac33fa-02{background-image:url('https://www.nss-bg.org/wp-content/uploads/2023/11/jalbi.jpg');background-size:cover;background-position:51% 51%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id386_ac33fa-02 > .kt-row-layout-overlay{opacity:0.75;background-color:#369dd2;}@media all and (max-width: 767px){.kb-row-layout-id386_ac33fa-02 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kadence-column386_2d9764-7d > .kt-inside-inner-col{justify-content:flex-start;flex-direction:column;display:flex;}.kadence-column386_2d9764-7d > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column386_2d9764-7d{align-self:flex-start;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column386_2d9764-7d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column386_2d9764-7d > .kt-inside-inner-col{display:flex;flex-direction:column;justify-content:flex-start;}.wp-block-kadence-advancedheading.kt-adv-heading386_6c8678-9e, .wp-block-kadence-advancedheading.kt-adv-heading386_6c8678-9e[data-kb-block="kb-adv-heading386_6c8678-9e"]{padding-bottom:var(--global-kb-spacing-xs, 1rem);font-size:var(--global-kb-font-size-xl, 3rem);font-weight:800;font-family:Raleway;text-transform:uppercase;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading386_6c8678-9e, .wp-block-kadence-advancedheading.kt-adv-heading386_6c8678-9e[data-kb-block="kb-adv-heading386_6c8678-9e"]{font-size:28px;}}.kb-row-layout-id386_d0c1aa-9a > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id386_d0c1aa-9a > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id386_d0c1aa-9a > .kt-row-column-wrap{max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}@media all and (max-width: 767px){.kb-row-layout-id386_d0c1aa-9a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}.kt-tabs-id386_46d328-9e > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:3px solid #369dd2;border-right:0px solid #0a6689;border-bottom:3px solid #369dd2;border-left:0px solid #0a6689;}.wp-block-kadence-tabs .kt-tabs-id386_46d328-9e > .kt-tabs-title-list li{margin-top:0px;margin-right:8px;margin-bottom:0px;margin-left:0px;}.wp-block-kadence-tabs .kt-tabs-id386_46d328-9e > .kt-tabs-title-list li .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id386_46d328-9e > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title{font-size:1.1em;line-height:1.4em;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;padding-top:8px;padding-right:20px;padding-bottom:8px;padding-left:20px;border-color:var(--global-palette7, #eeeeee);color:var(--global-palette4, #2D3748);background:var(--global-palette7, #eeeeee);}.wp-block-kadence-tabs .kt-tabs-id386_46d328-9e > .kt-tabs-title-list li .kt-tab-title:hover, .wp-block-kadence-tabs .kt-tabs-id386_46d328-9e > .kt-tabs-content-wrap > .kt-tabs-accordion-title .kt-tab-title:hover{border-color:var(--global-palette7, #eeeeee);color:var(--global-palette3, #1A202C);background:var(--global-palette8, #F7FAFC);}.wp-block-kadence-tabs .kt-tabs-id386_46d328-9e > .kt-tabs-title-list li.kt-tab-title-active .kt-tab-title, .wp-block-kadence-tabs .kt-tabs-id386_46d328-9e > .kt-tabs-content-wrap > .kt-tabs-accordion-title.kt-tab-title-active .kt-tab-title{border-color:var(--global-palette7, #eeeeee);color:#ffffff;background:#369dd2;}@media all and (max-width: 1024px){.kt-tabs-id386_46d328-9e > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:3px solid #369dd2;border-right:0px solid #0a6689;border-bottom:3px solid #369dd2;border-left:0px solid #0a6689;}}@media all and (max-width: 767px){.kt-tabs-id386_46d328-9e > .kt-tabs-content-wrap > .wp-block-kadence-tab{border-top:3px solid #369dd2;border-right:0px solid #0a6689;border-bottom:3px solid #369dd2;border-left:0px solid #0a6689;}}.wp-block-kadence-advancedbtn.kb-btns386_85bd79-2e{justify-content:flex-start;}ul.menu .wp-block-kadence-advancedbtn .kb-btn386_477ab0-75.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn386_477ab0-75.kb-button{background:#d93674;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.wp-block-kadence-advancedbtn .kb-btn386_477ab0-75.kb-button:hover{background:#9e2a56;}.kt-accordion-id386_6dbf2e-4e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;}.kt-accordion-id386_6dbf2e-4e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:17px;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-wrap.kt-accordion-id386_6dbf2e-4e > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:10px;}.single-content .wp-block-kadence-pane>h2:first-child, .single-content .wp-block-kadence-pane>h3:first-child, .single-content .wp-block-kadence-pane>h4:first-child, .single-content .wp-block-kadence-pane>h5:first-child, .single-content .wp-block-kadence-pane>h6:first-child{margin-top:10px;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:#444444;background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_6dbf2e-4e:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}@media all and (max-width: 1024px){.kt-accordion-id386_6dbf2e-4e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}}@media all and (max-width: 1024px){.kt-accordion-id386_6dbf2e-4e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}}@media all and (max-width: 1024px){.kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id386_6dbf2e-4e .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;}.kt-accordion-id386_6dbf2e-4e .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;}.kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id386_6dbf2e-4e .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}}.kt-accordion-id386_aefcb7-3f .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:1px solid transparent;border-bottom:1px solid transparent;border-left:1px solid transparent;background:#ffffff;}.kt-accordion-id386_aefcb7-3f .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top:1px solid #eeeeee;border-right:1px solid #eeeeee;border-bottom:1px solid #eeeeee;border-left:2px solid #eeeeee;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#ffffff;font-size:17px;color:#444444;padding-top:14px;padding-right:16px;padding-bottom:14px;padding-left:16px;}.kt-accordion-wrap.kt-accordion-id386_aefcb7-3f > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:10px;}.single-content .wp-block-kadence-pane>h2:first-child, .single-content .wp-block-kadence-pane>h3:first-child, .single-content .wp-block-kadence-pane>h4:first-child, .single-content .wp-block-kadence-pane>h5:first-child, .single-content .wp-block-kadence-pane>h6:first-child{margin-top:10px;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:#ffffff;}.kt-accordion-id386_aefcb7-3f .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id386_aefcb7-3f .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{color:#444444;background:#ffffff;border-top-color:#d4d4d4;border-top-style:solid;border-right-color:#d4d4d4;border-right-style:solid;border-bottom-color:#d4d4d4;border-bottom-style:solid;border-left-color:#d4d4d4;border-left-style:solid;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger:before, body:not(.hide-focus-outline) .kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:after, body:not(.hide-focus-outline) .kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover .kt-blocks-accordion-icon-trigger, body:not(.hide-focus-outline) .kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:focus .kt-blocks-accordion-icon-trigger{background:#444444;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header:hover 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.kt-blocks-accordion-header.kt-accordion-panel-active{color:#444444;background:#ffffff;border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#0e9cd1;border-left-style:solid;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#444444;}.kt-accordion-id386_aefcb7-3f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) 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class="entry-content-wrap"> <div class="entry-content single-content"> <div class="kb-row-layout-wrap kb-row-layout-id386_ac33fa-02 alignnone has-theme-palette7-background-color kt-row-has-bg wp-block-kadence-rowlayout"><div class="kt-row-layout-overlay kt-row-overlay-normal"></div><div class="kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle kb-theme-content-width"> <div class="wp-block-kadence-column kadence-column386_2d9764-7d kb-section-dir-vertical"><div class="kt-inside-inner-col"> <h2 class="kt-adv-heading386_6c8678-9e wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color" data-kb-block="kb-adv-heading386_6c8678-9e">Как да подадете жалба за нарушение на етичните правила за реклама</h2> </div></div> </div></div> <div class="kb-row-layout-wrap kb-row-layout-id386_d0c1aa-9a alignnone kt-row-has-bg wp-block-kadence-rowlayout"><div class="kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle kb-theme-content-width"> <div class="wp-block-kadence-column kadence-column386_b74983-11"><div class="kt-inside-inner-col"> <p>В Националния съвет за саморегулация (НСС) можете да подадете&nbsp;<strong>два вида жалби</strong>&nbsp;за нарушение на:<br><br>1.&nbsp;<a href="https://www.nss-bg.org/kodeks/" target="_blank" rel="noreferrer noopener">Етичния кодекс</a>&nbsp;&#8211; по отношение&nbsp;на съдържанието&nbsp;(подвеждане, обида, неподходяща за деца и пр.)&nbsp;на рекламите и другите форми на търговска комуникация&nbsp;или&nbsp;&nbsp;&nbsp;</p> <p>2.&nbsp;<a href="https://www.nss-bg.org/pravila-za-online-povedencheska-reklama/">Правилата за онлайн поведенческа реклама</a>&nbsp;&#8211;&nbsp;по отношение на насочена към конкретен потребител онлайн поведенческа реклама.&nbsp;</p> <p><strong>Жалбата</strong>&nbsp;е молба, която посочва доказателство за нарушение или повдига въпрос за възможно нарушение, което изисква по-нататъшно проучване.<br><br>За регистриране на жалба и процедурата по тях не се плащат такси.</p> <div class="wp-block-kadence-tabs alignnone"><div class="kt-tabs-wrap kt-tabs-id386_46d328-9e kt-tabs-has-3-tabs kt-active-tab-1 kt-tabs-layout-tabs kt-tabs-tablet-layout-accordion kt-tabs-mobile-layout-accordion kt-tab-alignment-left kt-create-accordion"><ul class="kt-tabs-title-list"><li id="tab-strongstrong" class="kt-title-item kt-title-item-1 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-active"><a href="#tab-strongstrong" data-tab="1" class="kt-tab-title kt-tab-title-1 "><span class="kt-title-text"><strong>Кой може да подаде жалба</strong></span></a></li><li id="tab-strongstrong" class="kt-title-item kt-title-item-2 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive"><a href="#tab-strongstrong" data-tab="2" class="kt-tab-title kt-tab-title-2 "><span class="kt-title-text"><strong>Форма на жалбата</strong></span></a></li><li id="tab-strongstrong" class="kt-title-item kt-title-item-3 kt-tabs-svg-show-always kt-tabs-icon-side-right kt-tab-title-inactive"><a href="#tab-strongstrong" data-tab="3" class="kt-tab-title kt-tab-title-3 "><span class="kt-title-text"><strong>Какво трябва да съдържа жалбата</strong></span></a></li></ul><div class="kt-tabs-content-wrap"> <div class="wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-1 kt-inner-tab_bccf92-5b"><div class="kt-tab-inner-content-inner"> <p>Жалба може да подаде всяко заинтересувано физическо или юридическо лице или държавен орган.&nbsp;<br><br>Националния съвет за саморегулация (НСС) може да прояви и собствена инициатива (самоcезиране). Когато НСС се самосезира за нарушение на Етичния кодекс/Правилата, се прилага процедурата, валидна за жалбите от всяко друго физическо или юридическо лице</p> </div></div> <div class="wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-2 kt-inner-tab_91ce34-f9"><div class="kt-tab-inner-content-inner"> <p>Жалбите се подават в писмена или електронна форма.&nbsp;<br>Писмените жалбите се изпращат (чрез е-mail или&nbsp;писмо) на адреса на Секретариата на НСС: &nbsp;<br>гр. София, бул. „Цар Освободител&#8220; № 14, ет. 1<br>е-мail:&nbsp;<a href="mailto:office@nss-bg.org">office@nss-bg.org</a></p> <p>Електронните жалби&nbsp;се&nbsp;подават чрез попълване на съответната&nbsp;онлайн&nbsp;форма&nbsp;на сайта на НСС&nbsp;<a href="https://www.nss-bg.org/podavane-na-jalba/">www.nss-bg.org</a>.</p> </div></div> <div class="wp-block-kadence-tab kt-tab-inner-content kt-inner-tab-3 kt-inner-tab_c5eb33-be"><div class="kt-tab-inner-content-inner"> <p>Жалбата трябва да съдържа следното:&nbsp;</p> <ul> <li>името,&nbsp;а за юридически лица и ЕИК/данни за съдебната регистрация на молителя;</li> <li>адреса (седалището и адреса на управление) на молителя;</li> <li>в какво се състои искането и изложение на обстоятелствата, на които се основава жалбата.Жалбата трябва да посочва подробности и сериозни аргументи;</li> <li>доказателствата в подкрепа на жалбата;</li> <li>подписа на лицето, което подава жалбата, или на неговия пълномощник;</li> </ul> <p><strong>Неподписани или анонимни жалби не се разглеждат от комисията.</strong></p> </div></div> </div></div></div> <p></p> <div class="wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns386_85bd79-2e"><a class="kb-button kt-button button kb-btn386_477ab0-75 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn" href="https://www.nss-bg.org/podavane-na-jalba/"><span class="kt-btn-inner-text">Формуляр за подаване на жалба</span></a></div> <p><strong>Трансгранични жалби</strong>&nbsp;</p> <p>Ако жалбата ви се отнася до реклама с произход извън границите на България, тя ще бъде третирана като трансгранична жалба. Това означава, че тя ще бъде насочена чрез Европейския алианс за стандарти в рекламата&nbsp;(EASA)&nbsp;към органа за саморегулация в съответната страна на произход, където се прилагат местни етични правила. Разглеждането на тези жалби също е безплатно.</p> <p>За страна на произхода се приема страната, в която е седалището на излъчващата платформа, а в случаите на интернет/дигитални реклами и др. форми на директен маркетинг – страната, в която е седалището на рекламодателя.</p> <div class="wp-block-kadence-accordion alignnone"><div class="kt-accordion-wrap kt-accordion-id386_6dbf2e-4e kt-accordion-has-2-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right" style="max-width:none"><div class="kt-accordion-inner-wrap" data-allow-multiple-open="false" data-start-open="none"> <div class="wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane386_677856-97"><div class="kt-accordion-header-wrap"><button class="kt-blocks-accordion-header kt-acccordion-button-label-show"><span class="kt-blocks-accordion-title-wrap"><span class="kt-blocks-accordion-title">Следните страни са включени в системата за трансгранични жалби:</span></span><span class="kt-blocks-accordion-icon-trigger"></span></button></div><div class="kt-accordion-panel kt-accordion-panel-hidden"><div class="kt-accordion-panel-inner"> <ul> <li>Австрия</li> <li>Белгия&nbsp;</li> <li>България</li> <li>Великобритания</li> <li>Германия</li> <li>Гърция</li> <li>Ирландия</li> <li>Испания</li> <li>Литва</li> <li>Люксембург &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li> <li>Полша</li> <li>Португалия</li> <li>Румъния</li> <li>Словакия</li> <li>Словения</li> <li>Турция</li> <li>Унгария</li> <li>Финландия</li> <li>Франция</li> <li>Холандия</li> <li>Чехия</li> <li>Швеция</li> <li>Швейцария</li> </ul> </div></div></div> <div class="wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane386_bcb3ab-c8"><div class="kt-accordion-header-wrap"><button class="kt-blocks-accordion-header kt-acccordion-button-label-show"><span class="kt-blocks-accordion-title-wrap"><span class="kt-blocks-accordion-title">EASA поддържа контакти и с някои страни извън Европейския съюз, към които могат да се насочват жалби за решаване от местния орган за саморегулация. Това са:</span></span><span class="kt-blocks-accordion-icon-trigger"></span></button></div><div class="kt-accordion-panel kt-accordion-panel-hidden"><div class="kt-accordion-panel-inner"> <ul> <li>Австралия</li> <li>Бразилия</li> <li>Индия</li> <li>Нова Занландия</li> <li>Индия</li> <li>Канада</li> <li>Чили</li> <li>Южна Африка</li> </ul> </div></div></div> </div></div></div> <p></p> <p>В случай, че е невъзможно чрез системата на&nbsp;EASA&nbsp;&nbsp;да се отговори на трансгранична жалба, когато рекламата е насочена към български потребители ( напр. чрез уебсайт, базиран в България или използуващ български език или посочващ адрес за контакт в България или пък когато цените са посочени в български лева), НСС ще предприема мерки да реагира на жалбата, прилагайки Националните етични правила.&nbsp;&nbsp;</p> <p>Въпреки, че от наша страна ще бъде направено всичко възможно да предпазим българските потребите от вредно съдържание в търговската комуникация, трябва да се отчете факта, че възможностите на НСС са ограничени когато става въпрос за трансгранични търговски съобщения.</p> <p><strong>ПРОЦЕДУРА ЗА РАЗГЛЕЖДАНЕ НА ЖАЛБА</strong></p> <div class="wp-block-kadence-accordion alignnone"><div class="kt-accordion-wrap kt-accordion-id386_aefcb7-3f kt-accordion-has-5-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right" style="max-width:none"><div class="kt-accordion-inner-wrap" data-allow-multiple-open="false" data-start-open="none"> <div class="wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane386_43b9b6-fb"><div class="kt-accordion-header-wrap"><button class="kt-blocks-accordion-header kt-acccordion-button-label-show"><span class="kt-blocks-accordion-title-wrap"><span class="kt-blocks-accordion-title"><strong>Регистриране на жалба</strong></span></span><span class="kt-blocks-accordion-icon-trigger"></span></button></div><div class="kt-accordion-panel kt-accordion-panel-hidden"><div class="kt-accordion-panel-inner"> <p>При постъпване на жалба, Секретариатът на НСС извършва проверка на съдържанието и незабавно регистрира жалбата, като образува преписка и уведомява молителя за това.</p> <p>Ако жалбата не отговаря на изискванията на Правилника за приложение на Етичния кодекс , на молителя се изпраща съобщение да отстрани допуснатите нередовности в 3-дневен срок .</p> <p>В случай на очевидна неприложимост на етичните правила към жалбата, Секретариатът може да откаже регистриране на жалбата и да я върне на молителя с обяснение. Отказът подлежи на обжалване пред Апелативната комисия.</p> <p>Жалба, подадена повторно по въпрос, по който вече има решение, не се разглежда, освен ако е във връзка с изпълнението на решението или се основава на нови факти и обстоятелства. Решенията по такива оплаквания касаят само новите факти и обстоятелства.</p> <p>В случай на приложимост на етичните правила към регистрираната жалба, се образува процедура.</p> </div></div></div> <div class="wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane386_c288b3-f3"><div class="kt-accordion-header-wrap"><button class="kt-blocks-accordion-header kt-acccordion-button-label-show"><span class="kt-blocks-accordion-title-wrap"><span class="kt-blocks-accordion-title"><strong>Оттегляне на жалба</strong></span></span><span class="kt-blocks-accordion-icon-trigger"></span></button></div><div class="kt-accordion-panel kt-accordion-panel-hidden"><div class="kt-accordion-panel-inner"> <p>Жалбата може да се оттегли от молителя във всяко положение на процедурата.&nbsp;&nbsp;</p> </div></div></div> <div class="wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane386_ab5edf-08"><div class="kt-accordion-header-wrap"><button class="kt-blocks-accordion-header kt-acccordion-button-label-show"><span class="kt-blocks-accordion-title-wrap"><span class="kt-blocks-accordion-title"><strong>Разглеждане на жалба</strong> </span></span><span class="kt-blocks-accordion-icon-trigger"></span></button></div><div class="kt-accordion-panel kt-accordion-panel-hidden"><div class="kt-accordion-panel-inner"> <p>Жалбите за нарушение на Етичния кодекс или Правилата за онлайн поведенческа реклама, за които е открита процедура, се разглеждат от 13-членна национална<a href="https://www.nss-bg.org/%d0%b5%d1%82%d0%b8%d1%87%d0%bd%d0%b0-%d0%ba%d0%be%d0%bc%d0%b8%d1%81%d0%b8%d1%8f/">&nbsp;Етична комисия&nbsp;</a>,&nbsp;при спазване на принципа за независимост и липса на конфликт на интереси.&nbsp;</p> <p>Жалбите се разглеждат не по-късно от 10 дни от датата на регистриране на жалбата. В случаи на фактическа сложност, когато естеството на случая изисква повече логистично време за събиране на доказателства от ответната страна, сроковете може да бъдат удължавани еднократно от ЕК, но с не повече от 10 дни.&nbsp;<br>Основната задача на Етичната Комисия е да анализира търговска комуникация, срещу която е регистрирана Жалба и да взима решения за съответствието на тази комуникация с разпоредбите на Етичния кодекс/Правилата.&nbsp;</p> </div></div></div> <div class="wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane386_bb4c96-36"><div class="kt-accordion-header-wrap"><button class="kt-blocks-accordion-header kt-acccordion-button-label-show"><span class="kt-blocks-accordion-title-wrap"><span class="kt-blocks-accordion-title"><strong>Решения на Етичната комисия</strong> </span></span><span class="kt-blocks-accordion-icon-trigger"></span></button></div><div class="kt-accordion-panel kt-accordion-panel-hidden"><div class="kt-accordion-panel-inner"> <p>Когато Етичната комисия установи извършено нарушение на Етичния кодекс/Правилата, тя постановява прекратяване на нарушението с мотивирано писмено решение.&nbsp;</p> <p>В случай на липса на нарушения Комисията оставя жалбата без уважение.&nbsp;</p> <p>Само в случай на събрани нови обстоятелства по жалбата, жалбоподателят или ответната страна има право да обжалва решението на Етичната комисия пред<a href="https://www.nss-bg.org/%d0%b0%d0%bf%d0%b5%d0%bb%d0%b0%d1%82%d0%b8%d0%b2%d0%bd%d0%b0-%d0%ba%d0%be%d0%bc%d0%b8%d1%81%d0%b8%d1%8f/">&nbsp;Апелативната комисия</a>. Решението на АК е окончателно не подлежи на обжалване.&nbsp;&nbsp;</p> <p>Страните по жалбата се уведомяват за решението на комисиите един работен ден след взимане на решението, а мотивите се представят в срок от 1 седмица по пощата с обратна разписка или по е-мейл с електронен подпис. Когато случаят го изисква, Секретариатът изпраща мотивираното решение и на релевантните държавни органи и национални организации. Решението се обявява на сайта на НСС, освен ако страните не са пожелали друго. Управителния съвет може да реши да публикува бюлетин, съобщение за пресата или друга форма на съобщение, касаещо взетото решение.</p> </div></div></div> <div class="wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane386_a3baf6-ce"><div class="kt-accordion-header-wrap"><button class="kt-blocks-accordion-header kt-acccordion-button-label-show"><span class="kt-blocks-accordion-title-wrap"><span class="kt-blocks-accordion-title"><strong>Изпълнение на решенията </strong></span></span><span class="kt-blocks-accordion-icon-trigger"></span></button></div><div class="kt-accordion-panel kt-accordion-panel-hidden"><div class="kt-accordion-panel-inner"> <p>За членовете на НСС, решението на Етичната комисия е задължително, като срокът за изпълнение е 5 работни дни от датата на получаване на решението, освен ако в самото решение не е постановено друго.</p> <p>За онези, които още не са членове на НСС, решението на Етичната комисия не може да бъде&nbsp;задължително. В този случай, НСС изисква от виновната страна в определения срок доброволно да преустанови нарушението.</p> <p>В случай, че ответната страна по жалбата не изпълни доброволно решението, НСС уведомява за случая всички свои членове и обществеността. НСС може да поиска от свои членове-медии да преустановят излъчването на въпосната реклама, която е&nbsp;в нарушение на Етичния Кодекс. В определени случаи може да уведоми релевантните регулационни органи и неправителствени организации, като приложи копие от решението и всички събрани по случая доказателства.&nbsp;</p> </div></div></div> </div></div></div> </div></div> </div></div></div><!-- .entry-content --> </div> </article><!-- #post-386 --> </div> </main><!-- #main --> </div> </div><!-- #primary --> </div><!-- #inner-wrap --> <footer id="colophon" class="site-footer" role="contentinfo"> <div class="site-footer-wrap"> <div class="site-top-footer-wrap site-footer-row-container site-footer-focus-item site-footer-row-layout-standard site-footer-row-tablet-layout-default site-footer-row-mobile-layout-default" data-section="kadence_customizer_footer_top"> <div class="site-footer-row-container-inner"> <div class="site-container"> <div class="site-top-footer-inner-wrap site-footer-row site-footer-row-columns-3 site-footer-row-column-layout-equal site-footer-row-tablet-column-layout-last-row site-footer-row-mobile-column-layout-row ft-ro-dir-row ft-ro-collapse-normal ft-ro-t-dir-default ft-ro-m-dir-default ft-ro-lstyle-plain"> <div class="site-footer-top-section-1 site-footer-section footer-section-inner-items-1"> <div class="footer-widget-area widget-area site-footer-focus-item footer-widget2 content-align-default content-tablet-align-default content-mobile-align-default content-valign-default content-tablet-valign-default content-mobile-valign-default" data-section="sidebar-widgets-footer2"> <div class="footer-widget-area-inner site-info-inner"> <section id="block-20" class="widget widget_block"><style>.wp-block-kadence-advancedheading.kt-adv-headingblock-20_cf37e4-a0, .wp-block-kadence-advancedheading.kt-adv-headingblock-20_cf37e4-a0[data-kb-block="kb-adv-headingblock-20_cf37e4-a0"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-headingblock-20_cf37e4-a0 mark, .wp-block-kadence-advancedheading.kt-adv-headingblock-20_cf37e4-a0[data-kb-block="kb-adv-headingblock-20_cf37e4-a0"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}</style> <h2 class="kt-adv-headingblock-20_cf37e4-a0 wp-block-kadence-advancedheading has-theme-palette-9-color has-text-color" data-kb-block="kb-adv-headingblock-20_cf37e4-a0">Контакт с НСС</h2> </section><section id="block-29" class="widget widget_block"><link rel='stylesheet' id='kadence-blocks-iconlist-css' href='http://www.nss-bg.org/wp-content/plugins/kadence-blocks/dist/style-blocks-iconlist.css?ver=3.1.19' media='all' /> <style>.wp-block-kadence-iconlist.kt-svg-icon-list-itemsblock-29_f0fbbd-cf ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-itemsblock-29_f0fbbd-cf ul.kt-svg-icon-list{grid-row-gap:5px;}.wp-block-kadence-iconlist.kt-svg-icon-list-itemsblock-29_f0fbbd-cf ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-itemsblock-29_f0fbbd-cf ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}@media all and (max-width: 1024px){.wp-block-kadence-iconlist.kt-svg-icon-list-itemsblock-29_f0fbbd-cf ul.kt-svg-icon-list{grid-row-gap:5px;}}@media all and (max-width: 767px){.wp-block-kadence-iconlist.kt-svg-icon-list-itemsblock-29_f0fbbd-cf ul.kt-svg-icon-list{grid-row-gap:5px;}}</style> <div class="wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-itemsblock-29_f0fbbd-cf kt-svg-icon-list-columns-1 alignnone kt-list-icon-aligntop"><ul class="kt-svg-icon-list"> <li class="wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-79d946-fc"><span class="kb-svg-icon-wrap kb-svg-icon-fas_map-marker-alt kt-svg-icon-list-single"><svg viewBox="0 0 384 512" fill="currentColor" xmlns="http://www.w3.org/2000/svg" ><path d="M172.268 501.67C26.97 291.031 0 269.413 0 192 0 85.961 85.961 0 192 0s192 85.961 192 192c0 77.413-26.97 99.031-172.268 309.67-9.535 13.774-29.93 13.773-39.464 0zM192 272c44.183 0 80-35.817 80-80s-35.817-80-80-80-80 35.817-80 80 35.817 80 80 80z"/></svg></span><span class="kt-svg-icon-list-text">гр. 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