Helpline | Asthma + Lung UK

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width="313" height="213"/> <source srcset="/sites/default/files/styles/max_650x650/public/2023-02/family-walking-istock-1col.jpg.webp?itok=4xfMD5nb 1x, /sites/default/files/styles/max_650x650/public/2023-02/family-walking-istock-1col.jpg.webp?itok=4xfMD5nb 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="313" height="213"/> <source srcset="/sites/default/files/styles/max_650x650/public/2023-02/family-walking-istock-1col.jpg.webp?itok=4xfMD5nb 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="313" height="213"/> <img loading="lazy" src="/sites/default/files/styles/max_325x325/public/2023-02/family-walking-istock-1col.jpg.webp?itok=w1GJ9IOc" width="313" height="213" alt="Group of people walking with their arms around each other" /> </picture> </div> </div> </li> </ul> </div> </div> </div> </div> <div class="shape"></div> </div> </div> </li> <li class="a-menu-item a-menu-item--primary group a-menu-item--has-subnav" 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<h2 class="py-4">Help + guidance</h2> </div> </div> <div class="relative container mx-auto"> <div class="flex flex-row flex-wrap xl:ml-52"> <div class="w-full xl:w-1/2"> <ul class=""> <li class="a-menu-item a-menu-item--link"> <a href="/helpline" title="Our helpline" class="a-menu-item__link a-menu-item__link--active a-menu-item__link--link font-normal w-max" href="/helpline" title="Our helpline" class="a-menu-item__link a-menu-item__link--active a-menu-item__link--link font-normal w-max"> Our helpline <svg class="svg fill-current text-current w-5 h-5"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow"></use> </svg> </a> </li> <li class="a-menu-item a-menu-item--link"> <a href="/living-with" title="Living with a lung condition" class="a-menu-item__link a-menu-item__link--link font-normal w-max" href="/living-with" title="Living with a lung condition" class="a-menu-item__link a-menu-item__link--link font-normal w-max"> Living with a lung condition <svg class="svg 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type="image/webp" width="2600" height="1733"/> <source srcset="/sites/default/files/styles/max_2600x2600/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=EaMR6a0R 1x, /sites/default/files/styles/max_2600x2600/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=EaMR6a0R 2x" media="all and (min-width: 1200px) and (max-width: 1439px)" type="image/webp" width="2600" height="1733"/> <source srcset="/sites/default/files/styles/max_1300x1300/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=rAVflG7T 1x, /sites/default/files/styles/max_1300x1300/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=rAVflG7T 2x" media="all and (min-width: 1024px) and (max-width: 1199px)" type="image/webp" width="1300" height="867"/> <source srcset="/sites/default/files/styles/max_1300x1300/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=rAVflG7T 1x, /sites/default/files/styles/max_1300x1300/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=rAVflG7T 2x" media="all and (min-width: 640px) and (max-width: 1023px)" type="image/webp" width="1300" height="867"/> <source srcset="/sites/default/files/styles/max_650x650/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=xpS3zJ07 1x, /sites/default/files/styles/max_650x650/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=xpS3zJ07 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="650" height="433"/> <source srcset="/sites/default/files/styles/max_650x650/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=xpS3zJ07 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="650" height="433"/> <img loading="lazy" src="/sites/default/files/styles/max_325x325/public/2023-02/A%2BLUK%20Generic73.jpg.webp?itok=WL4AWDtu" width="325" height="217" alt="Woman breathing deeply in a forest" /> </picture> </div> <ul class="menu menu-level-1"> <li class="menu-item menu-item--active-trail"> <a href="/helpline" data-drupal-link-system-path="node/1591" class="is-active" aria-current="page">Our helpline</a> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> <li class="menu-item"> <a href="/living-with" data-drupal-link-system-path="node/6481">Living with a lung condition</a> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> <li class="menu-item"> <a href="/groups-support" data-drupal-link-system-path="node/6482">Groups + support</a> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> <li class="menu-item"> <a href="https://www.blog.asthmaandlung.org.uk/advice-support">Blog</a> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-1 menu-type-default"> </div> </li> <li class="menu-item"> <a href="https://shop.asthmaandlung.org.uk/collections/health-advice-resources" title="Leaflets and booklets about lung 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srcset="/sites/default/files/styles/max_650x650/public/2023-02/family-walking-istock-1col.jpg.webp?itok=4xfMD5nb 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="313" height="213"/> <source srcset="/sites/default/files/styles/max_2600x2600/public/2023-02/family-walking-istock-1col.jpg.webp?itok=ErxnyqEM 1x, /sites/default/files/styles/max_2600x2600/public/2023-02/family-walking-istock-1col.jpg.webp?itok=ErxnyqEM 2x" media="all and (min-width: 1440px)" type="image/webp" width="313" height="213"/> <source srcset="/sites/default/files/styles/max_2600x2600/public/2023-02/family-walking-istock-1col.jpg.webp?itok=ErxnyqEM 1x, /sites/default/files/styles/max_2600x2600/public/2023-02/family-walking-istock-1col.jpg.webp?itok=ErxnyqEM 2x" media="all and (min-width: 1200px) and (max-width: 1439px)" type="image/webp" width="313" height="213"/> <source srcset="/sites/default/files/styles/max_1300x1300/public/2023-02/family-walking-istock-1col.jpg.webp?itok=fjfSCSV3 1x, /sites/default/files/styles/max_1300x1300/public/2023-02/family-walking-istock-1col.jpg.webp?itok=fjfSCSV3 2x" media="all and (min-width: 1024px) and (max-width: 1199px)" type="image/webp" width="313" height="213"/> <source srcset="/sites/default/files/styles/max_1300x1300/public/2023-02/family-walking-istock-1col.jpg.webp?itok=fjfSCSV3 1x, /sites/default/files/styles/max_1300x1300/public/2023-02/family-walking-istock-1col.jpg.webp?itok=fjfSCSV3 2x" media="all and (min-width: 640px) and (max-width: 1023px)" type="image/webp" width="313" height="213"/> <source srcset="/sites/default/files/styles/max_650x650/public/2023-02/family-walking-istock-1col.jpg.webp?itok=4xfMD5nb 1x, /sites/default/files/styles/max_650x650/public/2023-02/family-walking-istock-1col.jpg.webp?itok=4xfMD5nb 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="313" height="213"/> <source srcset="/sites/default/files/styles/max_650x650/public/2023-02/family-walking-istock-1col.jpg.webp?itok=4xfMD5nb 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="313" height="213"/> <img loading="lazy" src="/sites/default/files/styles/max_325x325/public/2023-02/family-walking-istock-1col.jpg.webp?itok=w1GJ9IOc" width="313" height="213" alt="Group of people walking with their arms around each other" /> </picture> </div> </div> </li> </ul> </div> </div> </div> </div> <div class="shape"></div> </div> </div> </li> <li class="a-menu-item a-menu-item--primary group a-menu-item--has-subnav" x-data="menuItem(1)" x-bind="bindMenuItemPrimary"> <span x-bind="bindMenuItemPrimaryLink" x-ref="link" class="a-menu-item__link a-menu-item__link--primary"> <a :class="subMenuIsOpen && 'a-menu-item__link--active'" href="#hcp" title="Healthcare professionals" class="a-menu-item__link a-menu-item__link--primary"> <span class="a-menu-item__label xl:z-60"> Healthcare professionals </span> </a> <button class="a-menu-item__dropdown-button a-menu-item__link a-menu-item__link--primary right-0 bottom-2 xl:relative xl:bottom-0" :class="subMenuIsOpen && 'a-menu-item__link--active'" x-ref="subMenuButton" > <span class="a-menu-item__label"> <svg class="transition-all pointer-events-none origin-center svg fill-current text-current w-3.5 h-3.5 sm:w-5 sm:h-5 xl:w-3.5 xl:h-3.5" :class=" { 'xl:-rotate-90': subMenuIsOpen, 'xl:rotate-90': !subMenuIsOpen, }"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#chevron"></use> </svg> </span> </button> </span> <div class="m-menu__submenu" x-show="subMenuIsOpen" x-ref="submenu" x-transition:enter="transition ease-out duration-300" x-transition:enter-start="opacity-0 transform scale-110 translate-x-full xl:translate-x-0 xl:-translate-y-4" x-transition:enter-end="opacity-100 transform scale-100" x-transition:leave="transition ease-in duration-200 pointer-events-none" x-transition:leave-start="opacity-100 transform scale-100" x-transition:leave-end="opacity-0 transform scale-110 translate-x-full xl:translate-x-0 xl:-translate-y-4" > <div class="m-menu__submenu-container w-full-extended"> <div class="relative container mx-auto"> <div class="xl:ml-52 flex flex-col"> <button class="m-menu__back self-end a-menu-item__link a-menu-item__link--link" x-bind="bindToggleSubMenu"> <span class="rotate-180 mr-4"> <svg class="svg fill-current text-current w-2.5 h-5"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#chevron"></use> </svg> </span> Back </button> <h2 class="py-4">Healthcare professionals</h2> </div> </div> <div class="relative container mx-auto"> <div class="flex flex-row flex-wrap xl:ml-52"> <div class="w-full xl:w-1/2"> <ul class=""> <li class="a-menu-item a-menu-item--link"> <a href="/healthcare-professionals" title="Healthcare professionals' hub" class="a-menu-item__link a-menu-item__link--link font-normal w-max" href="/healthcare-professionals" title="Healthcare professionals' hub" class="a-menu-item__link a-menu-item__link--link font-normal w-max"> Healthcare professionals' hub <svg class="svg fill-current text-current w-5 h-5"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow"></use> </svg> </a> </li> <li class="a-menu-item a-menu-item--link"> <a href="/healthcare-professionals/training-development" title="Training and development" class="a-menu-item__link a-menu-item__link--link font-normal w-max" href="/healthcare-professionals/training-development" title="Training and development" class="a-menu-item__link a-menu-item__link--link font-normal w-max"> Training and development <svg class="svg fill-current text-current w-5 h-5"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow"></use> </svg> </a> </li> <li class="a-menu-item a-menu-item--link"> <a href="/healthcare-professionals/resp-champions" title="Respiratory champions" class="a-menu-item__link a-menu-item__link--link font-normal w-max" href="/healthcare-professionals/resp-champions" title="Respiratory champions" class="a-menu-item__link a-menu-item__link--link font-normal w-max"> Respiratory champions <svg class="svg fill-current text-current w-5 h-5"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow"></use> </svg> </a> </li> </ul> </div> <div class="w-full xl:w-1/2"> <div class="menu_link_content menu-link-contentmain view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> <div> <picture> <source srcset="/sites/default/files/styles/max_2600x2600/public/doctors-looking-at-tablet-stock.jpg.webp?itok=chJgDNNv 1x, /sites/default/files/styles/max_2600x2600/public/doctors-looking-at-tablet-stock.jpg.webp?itok=chJgDNNv 2x" media="all and (min-width: 1440px)" type="image/webp" width="1999" height="1336"/> <source srcset="/sites/default/files/styles/max_2600x2600/public/doctors-looking-at-tablet-stock.jpg.webp?itok=chJgDNNv 1x, 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srcset="/sites/default/files/styles/max_650x650/public/doctors-looking-at-tablet-stock.jpg.webp?itok=cH2FAiXR 1x, /sites/default/files/styles/max_650x650/public/doctors-looking-at-tablet-stock.jpg.webp?itok=cH2FAiXR 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="650" height="434"/> <source srcset="/sites/default/files/styles/max_650x650/public/doctors-looking-at-tablet-stock.jpg.webp?itok=cH2FAiXR 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="650" height="434"/> <source srcset="/sites/default/files/styles/max_2600x2600/public/doctors-looking-at-tablet-stock.jpg.webp?itok=chJgDNNv 1x, /sites/default/files/styles/max_2600x2600/public/doctors-looking-at-tablet-stock.jpg.webp?itok=chJgDNNv 2x" media="all and (min-width: 1440px)" type="image/webp" width="1999" height="1336"/> <source srcset="/sites/default/files/styles/max_2600x2600/public/doctors-looking-at-tablet-stock.jpg.webp?itok=chJgDNNv 1x, /sites/default/files/styles/max_2600x2600/public/doctors-looking-at-tablet-stock.jpg.webp?itok=chJgDNNv 2x" media="all and (min-width: 1200px) and (max-width: 1439px)" type="image/webp" width="1999" height="1336"/> <source srcset="/sites/default/files/styles/max_1300x1300/public/doctors-looking-at-tablet-stock.jpg.webp?itok=6COR6H1T 1x, /sites/default/files/styles/max_1300x1300/public/doctors-looking-at-tablet-stock.jpg.webp?itok=6COR6H1T 2x" media="all and (min-width: 1024px) and (max-width: 1199px)" type="image/webp" width="1300" height="869"/> <source srcset="/sites/default/files/styles/max_1300x1300/public/doctors-looking-at-tablet-stock.jpg.webp?itok=6COR6H1T 1x, /sites/default/files/styles/max_1300x1300/public/doctors-looking-at-tablet-stock.jpg.webp?itok=6COR6H1T 2x" media="all and (min-width: 640px) and (max-width: 1023px)" type="image/webp" width="1300" height="869"/> <source srcset="/sites/default/files/styles/max_650x650/public/doctors-looking-at-tablet-stock.jpg.webp?itok=cH2FAiXR 1x, /sites/default/files/styles/max_650x650/public/doctors-looking-at-tablet-stock.jpg.webp?itok=cH2FAiXR 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="650" height="434"/> <source srcset="/sites/default/files/styles/max_650x650/public/doctors-looking-at-tablet-stock.jpg.webp?itok=cH2FAiXR 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="650" height="434"/> <img loading="lazy" src="/sites/default/files/styles/max_325x325/public/doctors-looking-at-tablet-stock.jpg.webp?itok=6BKW12Oi" width="325" height="217" alt="Two doctors looking at a screen in a hospital" /> </picture> </div> <ul class="menu menu-level-1"> <li class="menu-item"> <a href="/healthcare-professionals" data-drupal-link-system-path="node/7244">Healthcare professionals' hub</a> <div class="menu_link_content menu-link-contentmain view-mode-default 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height="945"/> <source srcset="/sites/default/files/styles/hero_large_mobile/public/2023-02/Helpline%28main%20header%293.webp?h=d4a2cb2c&itok=RxLaJquw 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="768" height="1152"/> <source srcset="/sites/default/files/styles/hero_large/public/2023-02/Helpline%28main%20header%293.jpg?h=d4a2cb2c&itok=wb6Cjo8_ 1x" media="all and (min-width: 640px) and (max-width: 1023px)" type="image/jpeg" width="1800" height="945"/> <source srcset="/sites/default/files/styles/hero_large_mobile/public/2023-02/Helpline%28main%20header%293.jpg?h=d4a2cb2c&itok=RxLaJquw 1x" media="(min-width: 0px) and (max-width: 459px)" type="image/jpeg" width="768" height="1152"/> <img loading="eager" src="/sites/default/files/styles/hero_large/public/2023-02/Helpline%28main%20header%293.jpg?h=d4a2cb2c&itok=wb6Cjo8_" width="1800" height="945" alt="Nurse answering a phone call on the Helpline" /> </picture> </div> <div class="o-hero__overlay-gradient"> <div class="o-hero__image-mobile"></div> <div class="o-hero__overlay-container"> <div class="o-hero__overlay"> <img src="/sites/default/files/2023-02/Strap%201.png" alt="" loading="lazy"/> </div> </div> </div> </div> <div class="o-hero__content"> <div class="container o-hero__row"> <div class="o-hero__col"> <h1 class="o-hero__title"> Helpline </h1> </div> <div class="o-hero__col"> <div class="o-hero__description"> <div class=""> <div class="prose prose-lg"> <p>Need our help? We're here for you. </p> </div> </div> </div> </div> </div> </div> </div> <div data-drupal-messages-fallback class="hidden"></div> <article class="t-toc-page bg-warm_grey"> <div class="t-toc-page__content container lg:pt-6 "> <div> <div> <div class="container mx-auto pb-12 lg:pb-16 pt-12 lg:pt-16"> <div class="paragraph--id--8241 paragraph paragraph--type--text paragraph--view-mode--default lg:w-8/12 lg:max-w-prose prose"> <h2 class="intro">Speak to our helpline</h2> <p class="intro">Our helpline team is trained to give you information on many aspects of living with a lung condition. We'll lend you a caring ear when you need it.</p> <p>We'll take the time to talk things through with you, and explore any social and practical difficulties you might have. You don’t have to face living with a lung condition on your own.</p> <p>Calling us is always completely confidential. We're here for you whether you're affected by a lung condition – including families, friends and carers – or worried about your lung health.</p> </div> </div> </div> <div> <div class="paragraph--id--20904 paragraph paragraph--type--from-library paragraph--view-mode--default"> <section class="paragraph--id--15152 paragraph paragraph--type--helpline-cta paragraph--view-mode--default bg-yellow o-helpline pb-6 lg:pb-10 pt-6 lg:pt-10 w-full"> <div class="container"> <div class="c-size lg:w-8/12 text-black_body"> <div class="o-helpline__header relative pl-4 md:pl-8"> <img src="/themes/custom/asthma-lung-uk/images/slash-forward.png" alt="" loading="lazy"/> <div class="mb-2"> <h2 class="text-lg md:text-3xl text-black_heading"> Get support </h2> </div> <div class="o-helpline__description mb-8"> <p>Call or WhatsApp our Helpline for support with your condition. Get advice on your medicines, symptoms or travelling with a lung condition, or just call us to say hello.</p> </div> </div> <div class="o-helpline__items" data-layout="3"> <article class="paragraph--id--15150 paragraph paragraph--type--helpline paragraph--view-mode--default m-helpine-item--phone m-helpline-item"> <a href="tel:+443002225800" class="bg-yellow-300 hover:bg-yellow-100 flex flex-col h-full p-4 rounded-lg border-2 border-white focus:border-black focus:outline-none text-black_body not-italic transition hover:transition focus:transition"> <div class="flex justify-center items-center mb-3 w-8 h-8 bg-white rounded-full"> <svg class="svg fill-current text-current w-4 h-4"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#phone-aluk"></use> </svg> </div> <div class="m-helpline-item__title flex flex-row items-center mb-2"> <h4 class="mr-2 text-black_heading md:text-lg md:leading-6">Call us</h4> <svg class="svg fill-current text-current w-6 h-6 transition-transform translate-x-0"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow-aluk"></use> </svg> </div> <div class="text-sm md:text-base break-all md:leading-normal"> 0300 222 5800 </div> </a> </article> <article class="paragraph--id--15151 paragraph paragraph--type--helpline paragraph--view-mode--default m-helpine-item--email m-helpline-item"> <a href="mailto:helpline@asthmaandlung.org.uk" class="bg-yellow-300 hover:bg-yellow-100 flex flex-col h-full p-4 rounded-lg border-2 border-white focus:border-black focus:outline-none text-black_body not-italic transition hover:transition focus:transition"> <div class="flex justify-center items-center mb-3 w-8 h-8 bg-white rounded-full"> <svg class="svg fill-current text-current w-4 h-4"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#email-aluk"></use> </svg> </div> <div class="m-helpline-item__title flex flex-row items-center mb-2"> <h4 class="mr-2 text-black_heading md:text-lg md:leading-6">Email us</h4> <svg class="svg fill-current text-current w-6 h-6 transition-transform translate-x-0"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow-aluk"></use> </svg> </div> <div class="text-sm md:text-base break-all md:leading-normal"> helpline@asthmaandlung.org.uk </div> </a> </article> <article class="paragraph--id--18492 paragraph paragraph--type--helpline paragraph--view-mode--default m-helpine-item--whatsapp m-helpline-item"> <a href="https://wa.me/447999377775" class="bg-yellow-300 hover:bg-yellow-100 flex flex-col h-full p-4 rounded-lg border-2 border-white focus:border-black focus:outline-none text-black_body not-italic transition hover:transition focus:transition"> <div class="flex justify-center items-center mb-3 w-8 h-8 bg-white rounded-full"> <svg class="svg fill-current text-current w-4 h-4"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#whatsapp-aluk"></use> </svg> </div> <div class="m-helpline-item__title flex flex-row items-center mb-2"> <h4 class="mr-2 text-black_heading md:text-lg md:leading-6">WhatsApp helpline (asthma)</h4> <svg class="svg fill-current text-current w-6 h-6 transition-transform translate-x-0"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow-aluk"></use> </svg> </div> <div class="text-sm md:text-base break-all md:leading-normal"> 07999 377 775 </div> </a> </article> </div> </div> </div> </section> </div> </div> <div> <div class="container mx-auto pb-12 lg:pb-16 pt-12 lg:pt-16"> <div class="paragraph--id--15095 paragraph paragraph--type--text paragraph--view-mode--default lg:w-8/12 lg:max-w-prose prose"> <h2>What questions can we answer?</h2> <p>You can talk to us about anything - from how to manage your condition, to going on holiday. Or just to say hello.</p> <p>Here are some of the things we've spoken to people about recently:</p> <ul> <li>Advice, support and guidance on how to manage your condition </li> <li>Information about specific conditions</li> <li>Options about medication and treatments</li> <li>What diet or exercise might be appropriate</li> <li>Helping people to understand and accept their diagnosis</li> <li>Learning how to manage flare –ups</li> <li>How to arrange oxygen for holidays abroad</li> <li>Advice on government financial help available through welfare benefits, grants, funding as well as fuel poverty</li> </ul> <p>We don’t have access to your medical records, so you may need to go back to your health care team for answers to some questions. And we can't diagnose you or comment on the results of any test or investigations. If you have questions like this, you should talk to a local health care professional.</p> <p>We can only provide advice on the treatment and management of conditions in the UK.</p> <h2>How to get in touch</h2> <h3>Call us on 0300 222 5800</h3> <p>We'll give you as much time as you need to talk about what's important to you. </p> <p>All calls cost no more than a local call from a landline or mobile and will be included in your call package.</p> <p>We're available Monday to Friday, 9.15am - 5pm.</p> <p>We're closed on bank holidays and between Christmas and New Year, and we might occasionally be closed for short training periods to make sure we're offering you the most up-to-date advice.</p> <p>We do record and monitor calls for training and evaluation, and unfortunately we can’t return calls to numbers that bar withheld or anonymous numbers. Read our <a href="/privacy-policy" data-entity-type="node" data-entity-uuid="2fb7ca3e-deb9-44b5-ae98-dcff82337519" data-entity-substitution="canonical" title="Privacy policy">privacy policy</a>.</p> <h3>Send us an email</h3> <p><a class="a-button a-button--primary" href="/helpline/get-touch-our-helpline" data-entity-type="node" data-entity-uuid="73f4cd16-fa5e-4e8d-b73c-a22257d1025f" data-entity-substitution="canonical" title="Get in touch with our helpline">Send an email</a></p> <p>We'll aim to reply within 5 working days. We are unable to offer medical advice via email due to the complex nature of some of our enquiries, in this instance we will let you know the best way to contact us.</p> <h2>Support in other languages</h2> <p>If you'd like to speak with us in a language other than English, just give us a call and tell us your name, telephone number and the language you wish to speak in. We'll arrange for an interpreter to call you back.</p> <h2>We love your feedback</h2> <p>At the end of your call, we might ask if you would be willing to provide feedback on the service we gave you. If you agree, someone will call you back to ask you some questions.</p> <p>You can also let us know what you think of our helpline by sending an email to <a href="mailto:helpline@asthmaandlung.org.uk" target="_blank" aria-label="Link helpline@asthmaandlung.org.uk" rel="noopener noreferrer" tabindex="-1" title="mailto:helpline@asthmaandlung.org.uk">helpline@asthmaandlung.org.uk</a>.</p> <p>Your feedback is really important, as it means we can make sure we're offering the best possible service.</p> </div> </div> </div> <div> <div class="paragraph--id--15134 paragraph paragraph--type--card-collection paragraph--view-mode--default o-card-collection overflow-hidden pb-12 lg:pb-16 pt-12 lg:pt-16 w-full"> <div class=" container"> <div class="o-card-collection__top flex flex-col sm:flex-row mb-4 sm:mb-8 lg:mb-10"> <div class="o-card-collection__top-content relative flex-grow lg:w-3/4"> <h2 class="relative flex items-center mt-4 ml-8 text-4xl lg:text-5xl text-black_heading"> Get support on our forums </h2> <div class="o-card-collection__description lg:leading-normal lg:max-w-2xl lg:text-xl ml-8 mt-3 prose text-black_body text-md"> <p>Chat to other people with a lung condition, get support and share ideas on our online forums.</p> </div> </div> </div> <div class="flex flex-col lg:flex-row lg:flex-wrap gap-9 lg:grid lg:grid-cols-3"> <div class="splide__slide h-full"> <div class="paragraph--id--15132 paragraph paragraph--type--card paragraph--view-mode--default bg-grey-300 border-grey-400 border-2 rounded-lg flex flex-col overflow-hidden m-card mb-6 lg:mb-0 last:mb-0 w-full h-full"> <div class="m-card__image relative overflow-hidden"> <div> <picture> <source srcset="/sites/default/files/styles/listing_image_desktop_x1/public/lady%20with%20laptop.jpg.webp?itok=3Nr-eqgG 1x, /sites/default/files/styles/listing_image_desktop_x2/public/lady%20with%20laptop.jpg.webp?itok=XSuRqTqz 2x" media="all and (min-width: 1440px)" type="image/webp" width="396" height="252"/> <source 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<source srcset="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20with%20laptop.jpg.webp?itok=8uqoPh5u 1x, /sites/default/files/styles/listing_image_mobile_x2/public/lady%20with%20laptop.jpg.webp?itok=FUEkJpz8 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="302" height="171"/> <source srcset="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20with%20laptop.jpg.webp?itok=8uqoPh5u 1x, /sites/default/files/styles/listing_image_mobile_x2/public/lady%20with%20laptop.jpg.webp?itok=FUEkJpz8 2x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="302" height="171"/> <source srcset="/sites/default/files/styles/listing_image_desktop_x1/public/lady%20with%20laptop.jpg.webp?itok=3Nr-eqgG 1x, /sites/default/files/styles/listing_image_desktop_x2/public/lady%20with%20laptop.jpg.webp?itok=XSuRqTqz 2x" media="all and (min-width: 1440px)" type="image/webp" width="396" height="252"/> <source srcset="/sites/default/files/styles/listing_image_desktop_x1/public/lady%20with%20laptop.jpg.webp?itok=3Nr-eqgG 1x, /sites/default/files/styles/listing_image_desktop_x2/public/lady%20with%20laptop.jpg.webp?itok=XSuRqTqz 2x" media="all and (min-width: 1200px) and (max-width: 1439px)" type="image/webp" width="396" height="252"/> <source srcset="/sites/default/files/styles/listing_image_desktop_x1/public/lady%20with%20laptop.jpg.webp?itok=3Nr-eqgG 1x, /sites/default/files/styles/listing_image_desktop_x2/public/lady%20with%20laptop.jpg.webp?itok=XSuRqTqz 2x" media="all and (min-width: 1024px) and (max-width: 1199px)" type="image/webp" width="396" height="252"/> <source srcset="/sites/default/files/styles/listing_image_tablet_x1/public/lady%20with%20laptop.jpg.webp?itok=bkUEkai- 1x, /sites/default/files/styles/listing_image_tablet_x2/public/lady%20with%20laptop.jpg.webp?itok=SeL6-f5_ 2x" media="all and (min-width: 640px) and (max-width: 1023px)" type="image/webp" width="176" height="149"/> <source srcset="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20with%20laptop.jpg.webp?itok=8uqoPh5u 1x, /sites/default/files/styles/listing_image_mobile_x2/public/lady%20with%20laptop.jpg.webp?itok=FUEkJpz8 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="302" height="171"/> <source srcset="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20with%20laptop.jpg.webp?itok=8uqoPh5u 1x, /sites/default/files/styles/listing_image_mobile_x2/public/lady%20with%20laptop.jpg.webp?itok=FUEkJpz8 2x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="302" height="171"/> <img loading="lazy" src="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20with%20laptop.jpg.webp?itok=8uqoPh5u" width="302" height="171" /> </picture> </div> </div> <div class="m-card__content flex flex-col lg:min-w-none p-4 lg:p-6 grow"> <h3 class="m-card__headline mt-1.5 mb-2 text-4xl text-black_heading"> <a href="https://healthunlocked.com/asthmalunguk-asthma"> Asthma forum </a> </h3> <div class="m-card__description flex-grow mt-2 text-black_body text-lg leading-7"> <p>A place for you to share your experience and get support from other people living with asthma</p> </div> <svg class="svg fill-current text-black_heading w-4 h-3 ml-auto mr-0 mt-3.5"> <use xlink:href="/wingsuit/asthma-lung-uk/images/spritemap.svg#arrow-right"></use> </svg> </div> </div> </div> <div class="splide__slide h-full"> <div class="paragraph--id--15133 paragraph paragraph--type--card paragraph--view-mode--default bg-grey-300 border-grey-400 border-2 rounded-lg flex flex-col overflow-hidden m-card mb-6 lg:mb-0 last:mb-0 w-full h-full"> <div class="m-card__image relative overflow-hidden"> <div> <picture> <source srcset="/sites/default/files/styles/listing_image_desktop_x1/public/lady%20using%20laptop.jpg.webp?itok=_MTETghO 1x, 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/sites/default/files/styles/listing_image_desktop_x2/public/lady%20using%20laptop.jpg.webp?itok=VcD5D5rT 2x" media="all and (min-width: 1440px)" type="image/webp" width="396" height="252"/> <source srcset="/sites/default/files/styles/listing_image_desktop_x1/public/lady%20using%20laptop.jpg.webp?itok=_MTETghO 1x, /sites/default/files/styles/listing_image_desktop_x2/public/lady%20using%20laptop.jpg.webp?itok=VcD5D5rT 2x" media="all and (min-width: 1200px) and (max-width: 1439px)" type="image/webp" width="396" height="252"/> <source srcset="/sites/default/files/styles/listing_image_desktop_x1/public/lady%20using%20laptop.jpg.webp?itok=_MTETghO 1x, /sites/default/files/styles/listing_image_desktop_x2/public/lady%20using%20laptop.jpg.webp?itok=VcD5D5rT 2x" media="all and (min-width: 1024px) and (max-width: 1199px)" type="image/webp" width="396" height="252"/> <source srcset="/sites/default/files/styles/listing_image_tablet_x1/public/lady%20using%20laptop.jpg.webp?itok=DjKOpVpC 1x, /sites/default/files/styles/listing_image_tablet_x2/public/lady%20using%20laptop.jpg.webp?itok=S-Ou75nE 2x" media="all and (min-width: 640px) and (max-width: 1023px)" type="image/webp" width="176" height="149"/> <source srcset="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20using%20laptop.jpg.webp?itok=xItQ_0sZ 1x, /sites/default/files/styles/listing_image_mobile_x2/public/lady%20using%20laptop.jpg.webp?itok=moikLy3L 2x" media="(min-width: 460px) and (max-width: 639px)" type="image/webp" width="302" height="171"/> <source srcset="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20using%20laptop.jpg.webp?itok=xItQ_0sZ 1x, /sites/default/files/styles/listing_image_mobile_x2/public/lady%20using%20laptop.jpg.webp?itok=moikLy3L 2x" media="(min-width: 0px) and (max-width: 459px)" type="image/webp" width="302" height="171"/> <img loading="lazy" src="/sites/default/files/styles/listing_image_mobile_x1/public/lady%20using%20laptop.jpg.webp?itok=xItQ_0sZ" 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