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Adam Kalsey's Resume
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <meta http-equiv="CONTENT-TYPE" content="text/html; charset=utf-8" /> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>Adam Kalsey's Resume</title> <link rel="stylesheet" href="../styles/resume.css" type="text/css" /> <link rel="profile" href="http://microformats.org/profile/hcard" /> <link rel="profile" href="http://microformats.org/profile/hresume" /> <script data-search-pseudo-elements defer src="https://kit.fontawesome.com/15f4bb84a3.js" crossorigin="anonymous"></script> <script type="text/javascript"> //<![CDATA[ var owa_baseUrl = 'https://analytics.kalsey.com/'; var owa_cmds = owa_cmds || []; owa_cmds.push(['setSiteId', '558e70f9c86def2b9daaac3426875a82']); owa_cmds.push(['trackPageView']); owa_cmds.push(['trackClicks']); (function () { var _owa = document.createElement('script'); _owa.type = 'text/javascript'; _owa.async = true; owa_baseUrl = ('https:' == document.location.protocol ? window.owa_baseSecUrl || owa_baseUrl.replace(/http:/, 'https:') : owa_baseUrl); _owa.src = owa_baseUrl + 'modules/base/dist/owa.tracker.js'; var _owa_s = document.getElementsByTagName('script')[0]; _owa_s.parentNode.insertBefore(_owa, _owa_s); }()); //]]> </script> </head> <body lang="en-US" dir="ltr" xml:lang="en-US" class="hresume"> <div id="resume"> <div id="sidebar"> <div class="vcard"> <div class="name"> <p><span class="fn n" id="j">Adam Kalsey</span></p> <p class="title">SaaS Product Leader</p> </div> <div class="contact"> <p class="tel"><span class="value">+1 916 600 2497</span></p> <p class="email"><a href="mailto:adam@kalsey.com" class="email">adam@kalsey.com</a></p> <p class="url"><a href="http://kalsey.com" class="url">http://kalsey.com</a></p> <p class="adr">Sacramento, CA</p> </div> </div> <div class="summary"> <h2>Hi!</h2> <p>I'm a product and startup executive with SaaS savvy and developer platform expertise. I build high performing teams that create high performing products.</p> <p>I shine when building something from nothing amid ambiguity. Hand it to me, I'll figure it out and write the playbook.</p> <p>I'm highly technical. Equally at home leading software engineering and product management, I effortlessly balance strategic plans with tactical work. </p> </div> </div> <div class="vcalendar experiences"> <div class="expsummary"> <h2>Experience Summary</h2> <p><strong>Strategic Leadership in SaaS Development:</strong>Spearheaded SaaS product development and growth for 15+ years, leveraging a founder’s mindset and operational expertise to drive business outcomes at scale. </p> <p><strong>Operational Excellence and Growth Metrics:</strong> Achieved higher profit margins, improved product velocity, and increased customer satisfaction through decisive product leadership, driving growth.</p> <p><strong>Vision and Strategy:</strong> Inspires teams with bold, creative visions and turns them into reality through meticulous strategic execution.</p> <p><strong>Cross-Company Problem Solving:</strong> Trusted leader in addressing intricate organizational challenges, driving cross-functional alignment, and ensuring product success.</p> <p><strong>Technical Expertise:</strong> Extensive background in developer experience, developer-first products, and emerging technologies such as AI; skilled at leading complex technical discussions with engineering teams.</p> <p><strong>Product Operations:</strong> Championed global product management excellence, scaling processes and teams across geographies for high-impact execution and organization growth.</p> <p><strong>Design-Driven:</strong> Advocate for exceptional product craft and user experience, driving transformative results across industries. Proven track record of leading design organizations and delivering products that delight users while driving measurable business outcomes.</p> </div> <div class="experience venvent"> <div class="jobhead"> <div class="vcard"><object data="#j" class="include"></object> <p class="title">Independent Advisor</p> </div> <p class="dates"> <abbr class="dtstart" title="2023-09-01">September 2023</abbr> – <abbr class="dtend" title="2026-12-01">Present</abbr> </p> </div> <p>Guiding companies and investors in AI strategy, designing effective product organizations, refining processes, market research, and assisting with M&A initiatives.</p> <div class="jobhead"> <div class="vcard"><object data="#j" class="include"></object> <p class="title">Head of Product for Platform and Developer Experience</p> <p class="org">Tricentis</p> </div> <p class="dates"> <abbr class="dtstart" title="2021-03-01">March 2021</abbr> – <abbr class="dtend" title="2023-08-01">August 2023</abbr> </p> </div> <p>Product leader for the enterprise platform that enabled the innovation, growth, and acquisition strategy for a leading global scale testing tools vendor.</p> <ul> <li>Unified a fragmented product portfolio and led a strategic cloud transformation, measurably improving efficiency and customer experience metrics across the organization.</li> <li>Optimized product execution by establishing a clear vision and adopting an outcome-driven strategy, transforming siloed feature teams into collaborative, user-focused cross-functional teams. </li> <li>Accelerated product value delivery by 30% by fostering a data-driven product culture, implementing actionable metrics, and aligning teams around outcome-focused roadmaps.</li> <li>Designed and nurtured a globally distributed product management organization, including product managers, UX designers, and technical writers, cultivating talent across the US, Europe, and Australia to drive innovation and execution excellence.</li> </ul> </div> <div class="experience venvent"> <div class="jobhead"> <div class="vcard"><object data="#j" class="include"></object> <p class="title">VP of Product and Engineering</p> <p class="org">DialSource</p> </div> <p class="dates"> <abbr class="dtstart" title="2019-08-01">Aug 2019</abbr> – <abbr class="dtend" title="2020-03-31">Mar 2020</abbr> </p> </div> <p>Led Product Management, UX, and Engineering for a SaaS CRM and communications product.</p> <ul> <li>Achieved a 70% increase in profit margins and elevated NRR by leading a cross-company initiative to overhaul global product strategy, reposition the product for higher-margin market segments, streamline product operations, and scale efficiently.</li> <li>Increased release cadence 36-fold by driving a lean and agile transformation, fostering a culture of rapid iteration, and accelerating product delivery and innovation. </li> <li>Created a 50% reduction in Cost of Goods Sold, alongside a 15% boost in customer satisfaction, by combining operational efficiency with a commitment to product quality.</li> </ul> </div> <div class="experience venvent"> <div class="jobhead"> <div class="vcard"><object data="#j" class="include"></object> <p class="title">Head of Webex Developer Relations</p> <p class="org">Cisco Systems</p> </div> <p class="dates"> <abbr class="dtstart" title="2015-06-01">Jun 2015</abbr> – <abbr class="dtend" title="2019-09-01">Aug 2019</abbr> </p> </div> <p>After Cisco acquired Tropo, established the Webex developer relations program, transforming Webex into a thriving ecosystem for developers and partners.</p> <ul> <li>Translated Webex’s technical capabilities into commercial success through enablement initiatives that catalyzed widespread API adoption, directly contributing to tens of millions in annual revenue.</li> <li>Developed a decentralized operating model to integrate product management and developer relations, driving organizational transformation and aligning teams around shared goals.</li> <li>Drove double-digit marketplace growth by cultivating strategic partnerships, enhancing partner API capabilities, and scaling adoption metrics across the Webex product portfolio.</li> </ul> </div> <div class="experience venvent"> <div class="jobhead"> <div class="vcard"><object data="#j" class="include"></object> <p class="title">Head of Product</p> <p class="org">Tropo (Acquired by Cisco)</p> </div> <p class="dates"> <abbr class="dtstart" title="2010-03-01">Mar 2010</abbr> – <abbr class="dtend" title="2015-05-01">May 2015</abbr> </p> </div> <p class="summary">Tropo’s API-first products allowed developers to easily embed real-time communications in applications. As the first non-founder hire, guided Tropo’s growth to over 200,000 developer customers and acquisition by expanding to multi-product, balancing investment across the portfolio.</p> </div> <div class="experience venvent"> <div class="jobhead"> <div class="vcard"><object data="#j" class="include"></object> <p class="title">Co-Founder</p> <p class="org">IMified (Acquired by Tropo)</p> </div> <p class="dates"> <abbr class="dtstart" title="2006-08-01">Aug 2006</abbr> – <abbr class="dtend" title="2009-06-30">Jun 2009</abbr> </p> </div> <p class="summary">Co-founded and scaled a developer-friendly tool for building instant messaging chatbots and SMS applications, positioning the fully-remote company for acquisition in 2009.</p> </div> </div> </div> </body> </html>