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regular-weight">Changelog</h1><div class="headerSubtitle"><p class="textV2 bodyMd regular-weight">Follow up on the latest improvements and updates.</p><div class="verticalDivider"></div><a href="/api/changelog/feed.rss" class="RSS"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-rss "><path d="M4 11a9 9 0 0 1 9 9"></path><path d="M4 4a16 16 0 0 1 16 16"></path><circle cx="5" cy="19" r="1"></circle></svg><p class="textV2 bodyMd regular-weight">RSS</p></a><div class="verticalDivider"></div></div></div><div class="headerFilters"><div class="searchInputContents v2"><div class="textInput searchInput"><div class="inset"><div class="icon icon-search"></div></div><div class="inputContainer"><input type="text" placeholder="Search Entries..." value=""/></div></div></div><button class="buttonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-filter buttonIcon"><polygon points="22 3 2 3 10 12.46 10 19 14 21 14 12.46 22 3"></polygon></svg><span class="buttonLabel">Filters </span><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="1" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-chevron-down buttonIcon"><path d="m6 9 6 6 6-6"></path></svg></button></div></header><div class="body"><div class="changelogEntryList"><div class="entries"><div class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2025-02-07T17:25:19.172Z">February 7, 2025</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--blue-110);background:var(--blue-30)"><p class="textV2 bodySm medium-weight">improved</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Integration</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Feedback</p></div></div><a class="" href="/changelog/new-columns-for-opportunity-revenue"><h1 class="textV2 title headingLg regular-weight">New columns for opportunity revenue</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">For teams using Salesforce, you'll see two new columns when looking at opportunities associated with a post. </div><ol class="" start="1"><li class="">Type of opportunity (e.g. Existing Business, New Customer, etc.)</li><li class="">Owner (Salesforce user assigned to the opportunity)</li></ol><div class="line">This is helpful additional context to have when considering features to build.</div><div class="line"><img alt="sfdc-opp-cols" loading="lazy" src="https://canny-assets.io/images/517678de12d55ab320034677da70761b.png" class="tappable"/></div><div class="line">The Salesforce integration is available to teams on Canny Business. </div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" 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class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--blue-110);background:var(--blue-30)"><p class="textV2 bodySm medium-weight">improved</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Feedback</p></div></div><a class="" href="/changelog/make-the-details-field-required"><h1 class="textV2 title headingLg regular-weight">Make the details field required </h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">Sometimes, additional context is essential to fully understand feedback. Now, you can require people to fill in the details field when creating posts. </div><div class="line">This setting is available per board under <a rel="ugc" href="https://canny.io/redirect?to=%2Fadmin%2Fsettings%2Fboards" target="_blank" style="color:#525df9" class="">Board Settings</a> -> Create Post Form. </div><div class="line"><img alt="details-required" loading="lazy" src="https://canny-assets.io/images/5dc79618938b8c65b36ced708e178c9c.png" class="tappable"/></div><div class="line">Once enabled, both end-users and admins will not be able to create posts without including details.</div><div class="line"><img alt="details-required-public" loading="lazy" src="https://canny-assets.io/images/eb2a76811390bcd1928ffc80accf1451.png" class="tappable"/></div><div class="line">This setting is available for customers on all Canny plans.</div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div 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class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--blue-110);background:var(--blue-30)"><p class="textV2 bodySm medium-weight">improved</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Feedback</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Admin</p></div></div><a class="" href="/changelog/workspace-translation-settings"><h1 class="textV2 title headingLg regular-weight">Workspace translation settings</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">You're now able to turn on/off translations for your feedback portal. </div><div class="line">To adjust these settings, just head to your <a rel="ugc" href="https://canny.io/redirect?to=%2Fadmin%2Fsettings%2Fcompany%2Fpreferences" target="_blank" style="color:#525df9" class="">workspace preferences</a>.</div><div class="line"><img alt="translation-toggle" loading="lazy" src="https://canny-assets.io/images/d45bd8fa2dc047bc2fc2df5b7adae2bf.png" class="tappable"/></div><div class="line">When enabled, users can choose to enable translations based on their browser's language settings, select a preferred language, or disable translations entirely.</div><div class="line"><img alt="translations" loading="lazy" src="https://canny-assets.io/images/38cbe2c3a3560acc130b3e88ac531611.png" class="tappable"/></div><div class="line">Note: Translations are disabled by default for new teams.</div><div class="line">Translations are available for teams on the Starter plan and above.</div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" fill="var(--gray-70)" stroke="var(--gray-70)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">1<!-- --> <!-- -->like</p></div></button></div></div></div></div><div class="share"><div 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class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2025-01-17T17:31:11.858Z">January 17, 2025</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--mint-110);background:var(--mint-30)"><p class="textV2 bodySm medium-weight">new</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Feedback</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Autopilot</p></div></div><a class="" href="/changelog/knowledge-hub-for-autopilot"><h1 class="textV2 title headingLg regular-weight">Knowledge Hub for Autopilot</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">Improve feedback discovery with Autopilot’s new Knowledge Hub. Autopilot gains a deeper understanding of your product, ensuring accurate identification of feedback. We recommend uploading documents like your help center, developer docs, and internal wikis. </div><div class="line"><div class="heading">How it works</div></div><ol class="" start="1"><li class="">Head to your <a rel="ugc" href="https://canny.io/redirect?to=%2Fadmin%2Fsettings%2Fautopilot%2Fknowledge-hub" target="_blank" style="color:#525df9" class="">Knowledge Hub</a> in settings to upload your documents.</li></ol><div class="line"><img alt="knowledge-hub" loading="lazy" src="https://canny-assets.io/images/298634e0b4b4962f429dbb37d3399b4e.png" class="tappable"/></div><ol class="" start="2"><li class="">When Autopilot detects that a customer is asking for an existing feature, it will show up in your Autopilot inbox with a "Existing feature" label. If you're in <a rel="ugc" href="https://help.canny.io/en/articles/8202451-autopilot#h_0f1c49c1a3" target="_blank" style="color:#525df9" class="">automated mode</a>, the suggestion will automatically be dismissed.</li></ol><div class="line"><img alt="existing-feature" loading="lazy" src="https://canny-assets.io/images/450c469456d10735e0c2098a145bf019.png" class="tappable"/></div><div class="line">With Knowledge Hub, Autopilot is smarter, leveraging your product documentation to make better decisions about feedback.</div><div class="line">The Knowledge Hub is available for customers on the Canny Starter plan and above.</div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 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X" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-twitter buttonIcon"><path d="M22 4s-.7 2.1-2 3.4c1.6 10-9.4 17.3-18 11.6 2.2.1 4.4-.6 6-2C3 15.5.5 9.6 3 5c2.2 2.6 5.6 4.1 9 4-.9-4.2 4-6.6 7-3.8 1.1 0 3-1.2 3-1.2z"></path></svg></button></a></div></footer></div></div><div class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2025-01-02T18:23:26.004Z">January 2, 2025</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--blue-110);background:var(--blue-30)"><p class="textV2 bodySm medium-weight">improved</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Integration</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Feedback</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Admin</p></div></div><a class="" href="/changelog/salesforce-opportunity-link-automatically-votes-on-behalf-of-the-primary-contact"><h1 class="textV2 title headingLg regular-weight">Salesforce opportunity link automatically votes on behalf of the primary contact</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">For teams using the Canny Salesforce integration: votes will now be automatically added on behalf of the primary contact on an opportunity. </div><div class="line"><div class="heading">How it works</div></div><ol class="" start="1"><li class="">Make sure your opportunities have a primary contact</li><li class="">When linking a Canny post to an opportunity, a vote will also be added on behalf of the primary contact</li></ol><div class="line"><img alt="sfdc-opp-vote" loading="lazy" src="https://canny-assets.io/images/c820df4ed230e7f4d60d7ee7c8eea797.png" class="tappable"/></div><div class="line">The Salesforce integration is only available on our Business plan. Please contact our team if you're interested in upgrading.</div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" fill="var(--gray-70)" stroke="var(--gray-70)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">5<!-- --> <!-- -->likes</p></div></button></div></div></div></div><div class="share"><div class="tooltipContainer"><span><button aria-label="Share link" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-link buttonIcon"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></button></span></div><a href="https://www.facebook.com/dialog/share?app_id=1606018679610384&display=page&href=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fsalesforce-opportunity-link-automatically-votes-on-behalf-of-the-primary-contact&redirect_uri=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fsalesforce-opportunity-link-automatically-votes-on-behalf-of-the-primary-contact" rel="noopener" target="_blank"><button aria-label="Share on Facebook" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-facebook buttonIcon"><path d="M18 2h-3a5 5 0 0 0-5 5v3H7v4h3v8h4v-8h3l1-4h-4V7a1 1 0 0 1 1-1h3z"></path></svg></button></a><a href="https://twitter.com/intent/tweet?text=Salesforce%20opportunity%20link%20automatically%20votes%20on%20behalf%20of%20the%20primary%20contact%20by%20Canny&url=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fsalesforce-opportunity-link-automatically-votes-on-behalf-of-the-primary-contact&via=cannyHQ" rel="noopener" target="_blank"><button aria-label="Share on X" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-twitter buttonIcon"><path d="M22 4s-.7 2.1-2 3.4c1.6 10-9.4 17.3-18 11.6 2.2.1 4.4-.6 6-2C3 15.5.5 9.6 3 5c2.2 2.6 5.6 4.1 9 4-.9-4.2 4-6.6 7-3.8 1.1 0 3-1.2 3-1.2z"></path></svg></button></a></div></footer></div></div><div class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2024-12-06T17:33:59.787Z">December 6, 2024</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--mint-110);background:var(--mint-30)"><p class="textV2 bodySm medium-weight">new</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Integration</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Feedback</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Autopilot</p></div></div><a class="" href="/changelog/tl-dv-on-autopilot"><h1 class="textV2 title headingLg regular-weight">tl;dv on Autopilot</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">New Autopilot source alert! <a rel="ugc nofollow noopener" href="https://tldv.io" target="_blank" style="color:#525df9" class="">tl;dv</a> connects to conferencing tools like Zoom and Google Meets, creates transcripts, summarizes notes, supports making clips, and more. </div><div class="line">Canny Autopilot will look through tl;dv transcripts and capture feedback. Instantly quantify recurring requests from customers and prospects. </div><div class="line"><img alt="tldv-integration" loading="lazy" src="https://canny-assets.io/images/7abc9a84d12cff85605babc791a13b29.png" class="tappable"/></div><div class="line">To get started, <a rel="ugc nofollow noopener" href="https://tldv.io/app/settings/personal-settings/api-keys" target="_blank" style="color:#525df9" class="">grab a tl;dv API key</a> and paste it into your <a rel="ugc" href="https://canny.io/redirect?to=%2Fadmin%2Fsettings%2Ftldv" target="_blank" style="color:#525df9" class="">tl;dv integration settings page</a> in Canny. From there, enable the Autopilot toggle so that Canny starts processing transcripts.</div><div class="line">Read more about tl;dv on Autopilot in our <a rel="ugc" href="https://help.canny.io/en/articles/10222297-tl-dv-integration" target="_blank" style="color:#525df9" class="">help article</a>.</div><div class="line">This integration is available for teams on all Canny plans! Note that Autopilot-only integrations do not count towards integration limits. </div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" fill="var(--gray-70)" stroke="var(--gray-70)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">2<!-- --> <!-- -->likes</p></div></button></div></div></div></div><div class="share"><div class="tooltipContainer"><span><button aria-label="Share link" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-link buttonIcon"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></button></span></div><a href="https://www.facebook.com/dialog/share?app_id=1606018679610384&display=page&href=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Ftl-dv-on-autopilot&redirect_uri=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Ftl-dv-on-autopilot" rel="noopener" target="_blank"><button aria-label="Share on Facebook" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-facebook buttonIcon"><path d="M18 2h-3a5 5 0 0 0-5 5v3H7v4h3v8h4v-8h3l1-4h-4V7a1 1 0 0 1 1-1h3z"></path></svg></button></a><a href="https://twitter.com/intent/tweet?text=tl%3Bdv%20on%20Autopilot%20by%20Canny&url=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Ftl-dv-on-autopilot&via=cannyHQ" rel="noopener" target="_blank"><button aria-label="Share on X" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-twitter buttonIcon"><path d="M22 4s-.7 2.1-2 3.4c1.6 10-9.4 17.3-18 11.6 2.2.1 4.4-.6 6-2C3 15.5.5 9.6 3 5c2.2 2.6 5.6 4.1 9 4-.9-4.2 4-6.6 7-3.8 1.1 0 3-1.2 3-1.2z"></path></svg></button></a></div></footer></div></div><div class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2024-11-22T03:39:26.152Z">November 22, 2024</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--blue-110);background:var(--blue-30)"><p class="textV2 bodySm medium-weight">improved</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Feedback</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Admin</p></div></div><a class="" href="/changelog/secure-canny-identify"><h1 class="textV2 title headingLg regular-weight">Secure Canny Identify</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">Secure Identify is here to enhance the security of Canny Identify and protect against user impersonation.</div><div class="line">Visit <a rel="ugc" href="https://developers.canny.io/install/security" target="_blank" style="color:#525df9" class="">our guide</a> for instructions on how to update your Canny Identify implementation.</div><div class="line">While optional, we recommend enabling Secure Identify for better protection. It ensures your users can continue accessing their accounts seamlessly without extra steps.</div><div class="line">Learn more about Secure Identify in <a rel="ugc" href="https://help.canny.io/en/articles/10036470-secure-identify-for-canny-identify" target="_blank" style="color:#525df9" class="">this help article</a>.</div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" fill="var(--gray-70)" stroke="var(--gray-70)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">3<!-- --> <!-- -->likes</p></div></button></div></div></div></div><div class="share"><div class="tooltipContainer"><span><button aria-label="Share link" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-link buttonIcon"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></button></span></div><a href="https://www.facebook.com/dialog/share?app_id=1606018679610384&display=page&href=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fsecure-canny-identify&redirect_uri=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fsecure-canny-identify" rel="noopener" target="_blank"><button aria-label="Share on Facebook" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-facebook buttonIcon"><path d="M18 2h-3a5 5 0 0 0-5 5v3H7v4h3v8h4v-8h3l1-4h-4V7a1 1 0 0 1 1-1h3z"></path></svg></button></a><a href="https://twitter.com/intent/tweet?text=Secure%20Canny%20Identify%20by%20Canny&url=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fsecure-canny-identify&via=cannyHQ" rel="noopener" target="_blank"><button aria-label="Share on X" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-twitter buttonIcon"><path d="M22 4s-.7 2.1-2 3.4c1.6 10-9.4 17.3-18 11.6 2.2.1 4.4-.6 6-2C3 15.5.5 9.6 3 5c2.2 2.6 5.6 4.1 9 4-.9-4.2 4-6.6 7-3.8 1.1 0 3-1.2 3-1.2z"></path></svg></button></a></div></footer></div></div><div class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2024-11-20T14:24:00.000Z">November 20, 2024</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--mint-110);background:var(--mint-30)"><p class="textV2 bodySm medium-weight">new</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Integration</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Autopilot</p></div></div><a class="" href="/changelog/zoom-transcripts-on-autopilot"><h1 class="textV2 title headingLg regular-weight">Zoom transcripts on Autopilot</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">Canny Autopilot will now capture feedback directly from your Zoom call transcripts! Ensure no valuable customer insights slip through the cracks.</div><div class="line"><img alt="zoom autopilot" loading="lazy" src="https://canny-assets.io/images/35fc1d1d21f9db203117475f8ecd24b0.png" class="tappable"/></div><div class="line">All you need to do is head to your <a rel="ugc" href="https://canny.io/redirect?to=%2Fadmin%2Fsettings%2Fzoom" target="_blank" style="color:#525df9" class="">Zoom integration settings</a> to install the integration. From there, enable the Autopilot setting so that Canny starts processing transcripts.</div><div class="line">Read more about Zoom on Autopilot in the <a rel="ugc" href="https://help.canny.io/en/articles/9972065-zoom-integration" target="_blank" style="color:#525df9" class="">help article</a>.</div><div class="line">This integration is available for teams on all Canny plans! Note that Autopilot-only integrations do not count towards integration limits. </div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" fill="var(--gray-70)" stroke="var(--gray-70)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">1<!-- --> <!-- -->like</p></div></button></div></div></div></div><div class="share"><div class="tooltipContainer"><span><button aria-label="Share link" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-link buttonIcon"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></button></span></div><a href="https://www.facebook.com/dialog/share?app_id=1606018679610384&display=page&href=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fzoom-transcripts-on-autopilot&redirect_uri=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fzoom-transcripts-on-autopilot" rel="noopener" target="_blank"><button aria-label="Share on Facebook" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-facebook buttonIcon"><path d="M18 2h-3a5 5 0 0 0-5 5v3H7v4h3v8h4v-8h3l1-4h-4V7a1 1 0 0 1 1-1h3z"></path></svg></button></a><a href="https://twitter.com/intent/tweet?text=Zoom%20transcripts%20on%20Autopilot%20by%20Canny&url=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fzoom-transcripts-on-autopilot&via=cannyHQ" rel="noopener" target="_blank"><button aria-label="Share on X" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-twitter buttonIcon"><path d="M22 4s-.7 2.1-2 3.4c1.6 10-9.4 17.3-18 11.6 2.2.1 4.4-.6 6-2C3 15.5.5 9.6 3 5c2.2 2.6 5.6 4.1 9 4-.9-4.2 4-6.6 7-3.8 1.1 0 3-1.2 3-1.2z"></path></svg></button></a></div></footer></div></div><div class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2024-11-14T01:12:20.899Z">November 14, 2024</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--blue-110);background:var(--blue-30)"><p class="textV2 bodySm medium-weight">improved</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Integration</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Autopilot</p></div></div><a class="" href="/changelog/autopilot-source-filtering-intercom"><h1 class="textV2 title headingLg regular-weight">Autopilot source filtering: Intercom</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">With source filtering, you can choose which conversations or calls Autopilot processes. This will help you control what’s analyzed and optimize your credit usage.</div><div class="line">We’re starting with Intercom, one of our most popular sources. This update lets you specify which team inboxes to send to Autopilot for processing. Go to <a rel="ugc" href="https://feedback.canny.io/admin/settings/intercom" target="_blank" style="color:#525df9" class="">your Intercom settings</a> to set this up.</div><div class="line"><img alt="inboxes" loading="lazy" src="https://canny-assets.io/images/35d950227fda174958ad0b1cb8cb48e3.png" class="tappable"/></div><div class="line">Note: If set to "All team inboxes", this will automatically include any new team inboxes made in Intercom. However, if you select specific team inboxes, new ones won't be added to the filter.</div><div class="line">Learn more about Intercom team inboxes <a rel="ugc nofollow noopener" href="https://www.intercom.com/help/en/articles/197-organize-help-desk-by-teams" target="_blank" style="color:#525df9" class="">here</a>.</div><div class="line">If you have questions, our team is ready to help via live chat!</div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" fill="var(--gray-70)" stroke="var(--gray-70)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">1<!-- --> <!-- -->like</p></div></button></div></div></div></div><div class="share"><div class="tooltipContainer"><span><button aria-label="Share link" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-link buttonIcon"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></button></span></div><a href="https://www.facebook.com/dialog/share?app_id=1606018679610384&display=page&href=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fautopilot-source-filtering-intercom&redirect_uri=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fautopilot-source-filtering-intercom" rel="noopener" target="_blank"><button aria-label="Share on Facebook" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-facebook buttonIcon"><path d="M18 2h-3a5 5 0 0 0-5 5v3H7v4h3v8h4v-8h3l1-4h-4V7a1 1 0 0 1 1-1h3z"></path></svg></button></a><a href="https://twitter.com/intent/tweet?text=Autopilot%20source%20filtering%3A%20Intercom%20by%20Canny&url=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fautopilot-source-filtering-intercom&via=cannyHQ" rel="noopener" target="_blank"><button aria-label="Share on X" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-twitter buttonIcon"><path d="M22 4s-.7 2.1-2 3.4c1.6 10-9.4 17.3-18 11.6 2.2.1 4.4-.6 6-2C3 15.5.5 9.6 3 5c2.2 2.6 5.6 4.1 9 4-.9-4.2 4-6.6 7-3.8 1.1 0 3-1.2 3-1.2z"></path></svg></button></a></div></footer></div></div><div class="divider"></div><div class="changelogEntryContainer"><div class="changelogEntryMetadata"><time class="timestamp timestamp" dateTime="2024-11-13T20:28:58.889Z">November 13, 2024</time></div><div class="changelogEntry"><header class="changelogEntryHeader"><div class="titleContainer"><div class="categorization"><div class="KpDJjrf6" style="color:var(--blue-110);background:var(--blue-30)"><p class="textV2 bodySm medium-weight">improved</p></div><div class="KpDJjrf6" style="color:var(--gray-110);background:var(--gray-30)"><p class="textV2 bodySm medium-weight">Autopilot</p></div></div><a class="" href="/changelog/bigger-top-ups-for-autopilot-credits"><h1 class="textV2 title headingLg regular-weight">Bigger top-ups for Autopilot credits</h1></a></div><div class="buttons"><button aria-label="Collapse changelog entry" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-minus buttonIcon"><path d="M5 12h14"></path></svg></button></div></header><div class="changelogEntryBody"><div class="markdown"><div class="line">We've expanded your options for credit top-ups in Autopilot. Previously, top-ups were fixed at increments of 100 credits, resulting in frequent $10 invoices. Now, you can choose larger credit buckets to top up less often and streamline your billing.</div><div class="line"><img alt="bigger buckets" loading="lazy" src="https://canny-assets.io/images/dacdd220700c49383bfdb558bcd0f4d6.png" class="tappable"/></div><div class="line">Head to your <a rel="ugc" href="https://canny.io/redirect?to=%2Fadmin%2Fsettings%2Fbilling%2Fautopilot" target="_blank" style="color:#525df9" class="">Autopilot usage settings</a> to configure how many credits you want to top-up by.</div></div></div><footer class="footer"><div class="stats"><div><div class="reactionsMenu"><div class="reaction"><button class="reactionButton"><div class="reactionComponentContainer"><div class="likeContainer"><svg width="17" height="15" viewBox="0 0 14 13" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 1C8.35 1 7 2.42751 7 4.17224C7 2.42751 5.65 1 4 1C2.35 1 1 2.42751 1 4.17224C1 4.80669 1.1875 5.44114 1.4875 5.91698C2.0125 6.74969 7 11.6667 7 11.6667C7 11.6667 11.95 6.78934 12.475 5.95663C12.8125 5.44114 13 4.84635 13 4.17224C13 2.42751 11.65 1 10 1Z" fill="var(--gray-70)" stroke="var(--gray-70)" stroke-miterlimit="10" stroke-linecap="round" stroke-linejoin="round"></path></svg></div><p class="textV2 reactionCount reactionCountVisible bodyMd regular-weight">3<!-- --> <!-- -->likes</p></div></button></div></div></div></div><div class="share"><div class="tooltipContainer"><span><button aria-label="Share link" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-link buttonIcon"><path d="M10 13a5 5 0 0 0 7.54.54l3-3a5 5 0 0 0-7.07-7.07l-1.72 1.71"></path><path d="M14 11a5 5 0 0 0-7.54-.54l-3 3a5 5 0 0 0 7.07 7.07l1.71-1.71"></path></svg></button></span></div><a href="https://www.facebook.com/dialog/share?app_id=1606018679610384&display=page&href=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fbigger-top-ups-for-autopilot-credits&redirect_uri=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fbigger-top-ups-for-autopilot-credits" rel="noopener" target="_blank"><button aria-label="Share on Facebook" class="iconButtonV2 primary medium outlined" type="button"><svg xmlns="http://www.w3.org/2000/svg" width="16" height="16" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="lucide lucide-facebook buttonIcon"><path d="M18 2h-3a5 5 0 0 0-5 5v3H7v4h3v8h4v-8h3l1-4h-4V7a1 1 0 0 1 1-1h3z"></path></svg></button></a><a href="https://twitter.com/intent/tweet?text=Bigger%20top-ups%20for%20Autopilot%20credits%20by%20Canny&url=https%3A%2F%2Ffeedback.canny.io%2Fchangelog%2Fbigger-top-ups-for-autopilot-credits&via=cannyHQ" rel="noopener" target="_blank"><button aria-label="Share on X" 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teams using Salesforce, you'll see two new columns when looking at opportunities associated with a post. \n\n1. Type of opportunity (e.g. Existing Business, New Customer, etc.)\n2. Owner (Salesforce user assigned to the opportunity)\n\nThis is helpful additional context to have when considering features to build.\n\n\n\nThe Salesforce integration is available to teams on Canny Business. ","firstPublishedAt":"2025-02-07T17:25:19.172Z","labelIDs":["5c6706df0099830bca01ee06","5c6706ed0099830bca01ee08"],"postIDs":["6797bcd26450a2ad9ea6d6ca"],"publishedAt":"2025-02-07T17:25:19.172Z","notifySubscribers":true,"saveID":"4d6b59ec-71f3-2422-679e-eb14e0153e3f","scheduledFor":null,"status":"published","title":"New columns for opportunity revenue","types":["improved"],"urlName":"new-columns-for-opportunity-revenue","created":"2025-02-04T00:53:59.630Z","lastSaved":"2025-02-06T22:13:01.698Z","__v":0,"reactions":{"like":3},"viewerReactions":null,"translation":{"language":"en","strings":{}}},"make-the-details-field-required":{"error":null,"lastUpdated":1740535445981,"loading":false,"notFound":false,"_id":"67a16214e9a97f02efbf9246","companyID":"58a6799d8d61b9968dad91a2","creatorID":"5521fde90279ef9f7b708749","deleted":false,"deletedBy":null,"deletedDate":null,"details":"Sometimes, additional context is essential to fully understand feedback. Now, you can require people to fill in the details field when creating posts. \n\nThis setting is available per board under [Board Settings](https:\u002F\u002Fcanny.io\u002Fredirect?to=%2Fadmin%2Fsettings%2Fboards) -\u003E Create Post Form. \n\n\nOnce enabled, both end-users and admins will not be able to create posts without including details.\n\n\nThis setting is available for customers on all Canny plans.","firstPublishedAt":"2025-02-04T16:32:00.000Z","labelIDs":["5c6706ed0099830bca01ee08"],"postIDs":["5cd5944fe0407e33bf523ac7"],"publishedAt":"2025-02-04T16:32:00.000Z","notifySubscribers":true,"saveID":"32cdb5e3-9a5c-e2e8-e16b-b21b87f17e6c","scheduledFor":"2025-02-04T16:32:00.000Z","status":"published","title":"Make the details field required ","types":["improved"],"urlName":"make-the-details-field-required","created":"2025-02-04T00:40:52.765Z","lastSaved":"2025-02-04T00:53:01.528Z","__v":0,"reactions":{"like":2},"viewerReactions":null,"translation":{"language":"en","strings":{}}},"workspace-translation-settings":{"error":null,"lastUpdated":1740535445981,"loading":false,"notFound":false,"_id":"678fc5cb60c3452989bac3c0","companyID":"58a6799d8d61b9968dad91a2","creatorID":"5521fde90279ef9f7b708749","deleted":false,"deletedBy":null,"deletedDate":null,"details":"You're now able to turn on\u002Foff translations for your feedback portal. \n\nTo adjust these settings, just head to your [workspace preferences](https:\u002F\u002Fcanny.io\u002Fredirect?to=%2Fadmin%2Fsettings%2Fcompany%2Fpreferences).\n\n\n\nWhen enabled, users can choose to enable translations based on their browser's language settings, select a preferred language, or disable translations entirely.\n\n\nNote: Translations are disabled by default for new teams.\n\nTranslations are available for teams on the Starter plan and above.","firstPublishedAt":"2025-01-30T17:47:17.085Z","labelIDs":["5c6706ed0099830bca01ee08","5e8380a8ae3bd84d1ad66f2b"],"postIDs":["67202be9c478e0c4bdafaef1"],"publishedAt":"2025-01-30T17:47:17.085Z","notifySubscribers":true,"saveID":"630a722f-3c48-67be-1510-6815c529b17f","scheduledFor":null,"status":"published","title":"Workspace translation settings","types":["improved"],"urlName":"workspace-translation-settings","created":"2025-01-21T16:05:31.730Z","lastSaved":"2025-01-30T17:47:11.415Z","__v":0,"reactions":{"like":1},"viewerReactions":null,"translation":{"language":"en","strings":{}}},"knowledge-hub-for-autopilot":{"error":null,"lastUpdated":1740535445981,"loading":false,"notFound":false,"_id":"6789469f462fb1ed8d521724","companyID":"58a6799d8d61b9968dad91a2","creatorID":"5521fde90279ef9f7b708749","deleted":false,"deletedBy":null,"deletedDate":null,"details":"Improve feedback discovery with Autopilot’s new Knowledge Hub. 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[tl;dv](https:\u002F\u002Ftldv.io) connects to conferencing tools like Zoom and Google Meets, creates transcripts, summarizes notes, supports making clips, and more. \n\nCanny Autopilot will look through tl;dv transcripts and capture feedback. Instantly quantify recurring requests from customers and prospects. \n\n\n\nTo get started, [grab a tl;dv API key](https:\u002F\u002Ftldv.io\u002Fapp\u002Fsettings\u002Fpersonal-settings\u002Fapi-keys) and paste it into your [tl;dv integration settings page](https:\u002F\u002Fcanny.io\u002Fredirect?to=%2Fadmin%2Fsettings%2Ftldv) in Canny. From there, enable the Autopilot toggle so that Canny starts processing transcripts.\n\nRead more about tl;dv on Autopilot in our [help article](https:\u002F\u002Fhelp.canny.io\u002Fen\u002Farticles\u002F10222297-tl-dv-integration).\n\nThis integration is available for teams on all Canny plans! Note that Autopilot-only integrations do not count towards integration limits. 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It ensures your users can continue accessing their accounts seamlessly without extra steps.\n\nLearn more about Secure Identify in [this help article](https:\u002F\u002Fhelp.canny.io\u002Fen\u002Farticles\u002F10036470-secure-identify-for-canny-identify).","firstPublishedAt":"2024-11-22T03:39:26.152Z","labelIDs":["5c6706ed0099830bca01ee08","5e8380a8ae3bd84d1ad66f2b"],"postIDs":[],"publishedAt":"2024-11-22T03:39:26.152Z","notifySubscribers":true,"saveID":"9eca049a-6455-bb03-5b01-5d9e8b0bfb32","scheduledFor":null,"status":"published","title":"Secure Canny Identify","types":["improved"],"urlName":"secure-canny-identify","created":"2024-10-29T20:45:01.385Z","lastSaved":"2024-11-22T03:39:07.054Z","__v":0,"reactions":{"like":3},"viewerReactions":null,"translation":{"language":"en","strings":{}}},"zoom-transcripts-on-autopilot":{"error":null,"lastUpdated":1740535445981,"loading":false,"notFound":false,"_id":"670e9fe9e12fb756a13f94e4","companyID":"58a6799d8d61b9968dad91a2","creatorID":"5521fde90279ef9f7b708749","deleted":false,"deletedBy":null,"deletedDate":null,"details":"Canny Autopilot will now capture feedback directly from your Zoom call transcripts! Ensure no valuable customer insights slip through the cracks.\n\n\n\nAll you need to do is head to your [Zoom integration settings](https:\u002F\u002Fcanny.io\u002Fredirect?to=%2Fadmin%2Fsettings%2Fzoom) to install the integration. From there, enable the Autopilot setting so that Canny starts processing transcripts.\n\nRead more about Zoom on Autopilot in the [help article](https:\u002F\u002Fhelp.canny.io\u002Fen\u002Farticles\u002F9972065-zoom-integration).\n\nThis integration is available for teams on all Canny plans! Note that Autopilot-only integrations do not count towards integration limits. ","firstPublishedAt":"2024-11-20T14:24:00.000Z","labelIDs":["5c6706df0099830bca01ee06","6684468101591d6e61b92481"],"postIDs":["66466a7f8b95f17a39750998"],"publishedAt":"2024-11-20T14:24:00.000Z","notifySubscribers":true,"saveID":"b699bcb2-5520-7586-7dc4-ed212d24e2a2","scheduledFor":"2024-11-20T14:24:00.000Z","status":"published","title":"Zoom transcripts on Autopilot","types":["new"],"urlName":"zoom-transcripts-on-autopilot","created":"2024-10-15T17:01:29.623Z","lastSaved":"2024-11-19T14:36:35.683Z","__v":0,"reactions":{"like":1},"viewerReactions":null,"translation":{"language":"en","strings":{}}},"autopilot-source-filtering-intercom":{"error":null,"lastUpdated":1740535445981,"loading":false,"notFound":false,"_id":"6735158e8ef159e986ea4bf4","companyID":"58a6799d8d61b9968dad91a2","creatorID":"5521fde90279ef9f7b708749","deleted":false,"deletedBy":null,"deletedDate":null,"details":"With source filtering, you can choose which conversations or calls Autopilot processes. This will help you control what’s analyzed and optimize your credit usage.\n\nWe’re starting with Intercom, one of our most popular sources. This update lets you specify which team inboxes to send to Autopilot for processing. Go to [your Intercom settings](https:\u002F\u002Ffeedback.canny.io\u002Fadmin\u002Fsettings\u002Fintercom) to set this up.\n\n\n\nNote: If set to \"All team inboxes\", this will automatically include any new team inboxes made in Intercom. 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