CX Connect 2023 - Brought to you by the producers of CRM Evolution, SpeechTEK, and Smart Customer Service

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aria-hidden="true"><source src="https://dzceab466r34n.cloudfront.net/Conference/CXConnect/2023/FINALCX23SiteVideo.mp4" ></video>  <div class="container hero__content"> <div class="hero__logo"><img src="https://dzceab466r34n.cloudfront.net/Conference/CXConnect/2022/CXConnect_outlined.svg" alt="CX Connect logo"></div> <div class="hero__tagline"> June 13 - 15, 2023 | A Free Virtual Event <br> </DIV> <div class="row hero__ctas" > <div class="col-md-8"> <a href="https://www.destinationcrm.com/Conferences/CXConnect2023/Program.aspx" class="btn btn--outline btn--white">View the Archives</a> </div>  </div> <div class="row hero__ctas"> <p class="header-text-colo">Brought To You By The Producers Of</p> <div class="col-md-4"> <img class="image_header_scs" src="https://dzceab466r34n.cloudfront.net/images_nl/sw/Smart Cust Serv_no date_KO_outlined.svg"> </div> <div class="col-md-3" > <img class="image_header_crm" src="https://dzceab466r34n.cloudfront.net/images_nl/sw/CRMe_Logo_no date_KO_outlined.svg "> </div> <div class="col-md-4"> <img class="image_header_spk" src="https://dzceab466r34n.cloudfront.net/images_nl/sw/SpeechTEK_nodate_wht.svg"> </div> </div> </div> </section> <div class="theme_no_video"></div> </div> </div> <span id="banner_brand"> <div></div> </span> </div> <section class="row section section--img section--shadow section--intro"> <div class="col-md-6 pr-md-5"> <h2 style="text-align: left;">A Leading Customer Experience Event</h2> <p>CX Connect 2023 is a FREE virtual event from the team that brings you the CRM Evolution, SpeechTEK, and Smart Customer Service conferences, as well as <em>CRM</em> and <em>Speech Technolog</em>y magazines and SmartCustomerService.com, along with hundreds of webcasts covering customer experience since 1997.</p> <p>In today’s environment, customer experience, CRM, customer service, and speech technologies are more critical than ever to the success of your organization. CX Connect will feature 3 days of thought-provoking presentations from the leading experts in customer experience. Join us this June to hear success stories and proof points, and expert recommendations on the major topics affecting customer experience today.</p> <p>CX Connect 2023 is your opportunity to discover how to leverage the latest CX strategies and technologies for future success. We look forward to seeing you online this June 13-15!</p> </div> <div class="col-md-6"> <div class="section--intro__icons"><a href="/Conferences/CXConnect2023/Agenda.aspx" class="section--intro__icon"><i class="fal fa-calendar-alt"></i><span>Daily Agenda</span></a> <a href="/Conferences/CXConnect2023/Program.aspx" class="section--intro__icon"><i class="fal fa-list-alt"></i><span> Virtual Program</span></a></div> </div> </section><section class="section section--img section--cta section--cta-sponsor"><a href="/Conferences/CXConnect2023/Sponsor.aspx" class="btn btn--outline btn--white">Become a Sponsor</a> <p style="text-align: center;">Connect with and make an impact on attendees ready to do business at CX Connect 2023.</p> </section> <section class="section section--carousel section--carousel-brands"> <h2>Who Attends</h2> <div class="carousel carousel--brands"> <ul class="carousel__list"> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/AARP.png" alt="AA logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/BM.png" alt="BMT logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/Capital One.png" alt="CO logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/CDC.png" alt="CDC logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/CharlesSchwab.png" alt="CS logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/Chicago Bears.png " alt="CB logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/chick-fil-A.png " alt="CFA logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/FDX.png " alt="FX logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/Fidelity.png " alt="FI logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img src="https://dzceab466r34n.cloudfront.net/images_nl/sw/Geico.png " alt="GI logo" /></div> </div> </li> <li class="carousel__item"> <div class="carousel__outer"> <div class="carousel__inner"><img 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Sample List Of Attendees</a></section> <section class="row section section--img section--shadow section--form"> <div class="col-lg-4 pl-lg-2" style="margin: auto;"> <h2 style="text-align: center;">Sign Up For Event Updates</h2> <form class="form--signup"> <div class="row"> <div class="col-lg-6 mt-3"><input type="text" id="txtSubscribeFname" placeholder="First Name" /></div> <div class="col-lg-6 mt-3"><input type="text" id="txtSubscribeLname" placeholder="Last Name" /></div> </div> <div class="row"> <div class="col-lg-6 mt-3"><input type="text" id="txtSubscribeEmail" placeholder="Email" /></div> <div class="col-lg-6 mt-3"><input type="button" value="Subscribe" id="btnSubscribeSubmit" style="background: white; color: rgba(1,134,209, 0.9);" /></div> </div> </form> <div id="EmailSubscribeHolder"></div> </div> </section> <script type="text/javascript"> //****** // email_Updates //****** $(function () { "use strict"; $("#btnSubscribeSubmit").click(function (event) { event.preventDefault(); var txtSubscribeEmail = $("#txtSubscribeEmail").val(); var txtSubscribeFname = $("#txtSubscribeFname").val(); var txtSubscribeLname = $("#txtSubscribeLname").val(); if (txtSubscribeEmail === "") return; $.ajax({ type: "POST", url: "/Conferences/Readers/Subscribe.asmx/AddSubscriberWithName", contentType: "application/json; charset=utf-8", dataType: "json", data: "{ 'emailAddress': '" + txtSubscribeEmail + "', 'FirstName': '" + txtSubscribeFname + "', 'LastName': '" + txtSubscribeLname + "'}", success: function () { $("#EmailSubscribeHolder").html("Successfully Subscribed"); }, error: function (response) { $("#EmailSubscribeHolder").html("<span style=\"color:red;\">" + response.responseJSON.Message + "</span>"); } }); }); }); </script>  <div class="colocated"> <h5>A Free Virtual Event Featuring Sessions From</h5> <ul> <li style="vertical-align: middle;"><a href="/Conferences/CXConnect2023/SmartCustomerService.aspx" title="Smart Customer Service"> <img alt="Smart Customer Service" style="border: 0; margin-top: 10px;" src="https://dzceab466r34n.cloudfront.net/images_nl/sw/Smart Cust Serv_no date_outlined.svg" width="230" height="99" caption="false" /></a></li> <li style="vertical-align: middle;"><a href="/Conferences/CXConnect2023/CRMEvolution.aspx" title="CRM Evolution"> <img alt="CRM Evolution Conference" style="border: 0; margin-top: 10px;" src="https://dzceab466r34n.cloudfront.net/images_nl/sw/CRMe_Logo_no date_outlined.svg" width="180" height="74" caption="false" /></a></li> <li style="vertical-align: middle;"><a href="/Conferences/CXConnect2023/SpeechTEK.aspx" title="SpeechTEK"><img alt="SpeechTEK 2022" style="border: 0; margin-top: 10px; border-width: 0px;" src="https://dzceab466r34n.cloudfront.net/images_nl/sw/SpeechTEK_logo_no date_outlined.svg" width="200" height="60" caption="false" /> </a></li> </ul> </div> <div class="sponsors"> </div> <br /> <br /> <div class="sponsor_wrapper"> <div class="sponsors"> <h5> Diamond Sponsors</h5> <ul> <li style="vertical-align: middle;"> <a href='http://www.egain.com' target="_blank" title='eGain' onMouseDown="return r (this,9111, 'http://www.egain.com');"><div title="eGain" style="background-position:center;background-repeat: no-repeat; cursor: pointer; width:200px;height:80px;background-image:url(https://conferences.infotoday.com/images/Default_Conf.ashx?EntityType=8&max=200&EntityID=19174);"> </div></a></li> <li style="vertical-align: middle;"> <a href='http://www.nice.com' target="_blank" title='Nice Systems Inc.' onMouseDown="return r (this,9210, 'http://www.nice.com');"><div title="Nice Systems Inc." style="background-position:center;background-repeat: no-repeat; cursor: pointer; width:200px;height:80px;background-image:url(https://conferences.infotoday.com/images/Default_Conf.ashx?EntityType=8&max=200&EntityID=19540);"> </div></a></li> <li style="vertical-align: middle;"> <a href='http://www.teamsupport.com' target="_blank" title='TeamSupport LLC' onMouseDown="return r (this,9187, 'http://www.teamsupport.com');"><div title="TeamSupport LLC" style="background-position:center;background-repeat: no-repeat; cursor: pointer; width:200px;height:80px;background-image:url(https://conferences.infotoday.com/images/Default_Conf.ashx?EntityType=8&max=200&EntityID=19461);"> </div></a></li> </ul> </div> <div class="clear"></div> <div class="sponsors"> <h5> Media Sponsors</h5> <ul> <li style="vertical-align: middle;"> <a href='https://www.destinationcrm.com/Magazine/Default.aspx' target="_blank" title='CRM Magazine' onMouseDown="return r (this,9117, 'https://www.destinationcrm.com/Magazine/Default.aspx');"><div title="CRM Magazine" style="background-position:center;background-repeat: no-repeat; cursor: pointer; width:120px;height:57px;background-image:url(https://conferences.infotoday.com/images/Default_Conf.ashx?EntityType=8&max=120&EntityID=9916);"> </div></a></li> <li style="vertical-align: middle;"> <a href='http://www.smartcustomerservice.com/' target="_blank" 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