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.Button{margin-right:0}.Login__popup__close{position:absolute;right:15px;top:15px;display:-webkit-box;display:-ms-flexbox;display:flex;width:25px;height:25px;background-image:url(/app/themes/liveagent/assets/images/icon-close.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center;cursor:pointer;-webkit-transition:opacity .3s;transition:opacity .3s}.Login__popup__close:active,.Login__popup__close:focus,.Login__popup__close:hover{opacity:.6}.Login__popup.active{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login{padding:0 !important;margin-left:30px !important;-webkit-transition:opacity .3s;transition:opacity .3s}.Button--login:active .tooltip,.Button--login:focus .tooltip,.Button--login:hover .tooltip{display:-webkit-box;display:-ms-flexbox;display:flex}.Button--login span{font-size:0}.Button--login span::before{content:"";display:block;width:17px;height:100%;background-image:url(/app/themes/liveagent/assets/images/icon-login.svg);background-repeat:no-repeat;background-size:100% auto;background-position:center}.Button--login .tooltip{position:absolute;top:49px;display:none;margin-left:9px;padding:8px 25px;font-size:14px;line-height:21px !important;text-align:center;word-break:keep-all;color:#212121;-webkit-box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);box-shadow:0 3px 20px 0 rgba(0,0,0,0.16);background-color:#fff;border-radius:4px;-webkit-transform:translateX(-50%);-ms-transform:translateX(-50%);transform:translateX(-50%)}.Button--login .tooltip::before{position:absolute;top:-10px;left:calc(50% - 10px);background:0;width:0;height:0;border-style:solid;border-width:0 10px 10px;border-color:transparent transparent #fff}body.no-scroll{overflow:hidden;height:100%}#app{padding-top:90px}#app .Header{background-color:#fff;background-color:var(--header-background);position:fixed;top:0;z-index:99991;width:100%;height:90px;padding:.9375em 0}#app .Header .wrapper{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__logo{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__logo a{display:block;width:100%;height:100%;padding:.9375em .9375em .9375em 0}#app .Header__logo a img{display:block;max-width:8.125em;height:1.875em}#app .Header__items{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:end;-ms-flex-pack:end;justify-content:flex-end;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation.active{height:100vh;-webkit-transition:height .3s ease-out;transition:height .3s ease-out;display:block;overflow-y:scroll;padding-bottom:1.5em;-webkit-box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);box-shadow:0 .25em .375em 0 rgba(0,0,0,0.06);border-top:1px solid #e4e5e9}#app .Header__navigation.active>div{opacity:1;height:auto;-webkit-transition:opacity .5s ease;transition:opacity .5s ease;-webkit-transition-delay:.1s;transition-delay:.1s;display:block}#app .Header__navigation.active.mobile-active .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active .Header__navigation__promo{margin-left:3em;padding-bottom:1em;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active .menu-item-description{color:#65676b;color:var(--font-color-level3);display:block;font-size:.75em;line-height:1.5;font-weight:400;margin-top:-0.1875em;width:calc(100% - 2.0625em);white-space:break-spaces}#app .Header__navigation.active.mobile-active ul.nav>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul{-webkit-transition:height .6s ease;transition:height .6s ease;overflow:hidden}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li{padding:0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile{display:-webkit-box;display:-ms-flexbox;display:flex;position:relative;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;top:.25em;left:1em;margin-top:.9em;color:#2570ed !important;z-index:1;pointer-events:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a{display:-webkit-box;display:-ms-flexbox;display:flex;width:100%;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;padding:14px 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.show-only-mobile a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-product li.current-menu-item{background-color:#feefe0}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-overview li.current-menu-item{background-color:#f3e6ff}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-use-for li.current-menu-item{background-color:#dfeafd}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-company li.current-menu-item{background-color:#fee0e4}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li.label-learn li.current-menu-item{background-color:#daf4e7}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li.active>ul.active>li>ul{display:block}#app .Header__navigation.active.mobile-active ul.nav>li>a{padding:0 1.25em}#app .Header__navigation.active.mobile-active ul.nav>li>a::before{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul{overflow:hidden;-webkit-transition:height .6s ease;transition:height .6s ease}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li a{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active>a{background-color:#edeff3}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.active ul.active{display:-webkit-box;display:-ms-flexbox;display:flex}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-integrations{display:none}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li.label-sub>a{display:none !important}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul{background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li{padding-block:.625em;margin-bottom:0;background-color:#f9f9fa}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li .icon{left:1em;margin-top:.7em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-direction:column;flex-direction:column;width:100%;padding:0 3.125em}#app .Header__navigation.active.mobile-active ul.nav>li>ul>li>ul>li>a::after{content:unset}#app .Header__navigation.active.mobile-active ul.nav>li ul li a{padding:0 1.25em}#app .Header__navigation__promo{max-width:11.5em;cursor:pointer;width:100%;height:80px;background-size:cover}#app .Header__navigation__promo *{width:100%}#app .Header__navigation__buttons__mobile{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:vertical;-webkit-box-direction:reverse;-ms-flex-direction:column-reverse;flex-direction:column-reverse;padding-top:.5em}#app .Header__navigation__buttons__mobile .Button{width:100%}#app .Header__navigation__buttons__mobile .Button--login{text-align:left;height:auto}#app .Header__navigation__buttons__mobile .Button--login span{padding:0 1.25em;font-size:1rem;line-height:3.75;margin:0}#app .Header__navigation__buttons__mobile .Button--full{margin:.5em 1.25em;width:calc(100% - 2.5em)}#app .Header__navigation__buttons a.Button{display:none;max-height:3em;margin-right:1.5em;padding-inline:1em}#app .Header__navigation__buttons a.Button.Button--login{margin:0}#app .Header__navigation__buttons a.Button.Button--outline{display:-webkit-box;display:-ms-flexbox;display:flex;width:6.25em}#app .Header__navigation__buttons a.Button span{white-space:nowrap}#app .Header__navigation ul.nav{position:relative;margin-bottom:0}#app .Header__navigation ul.nav li{position:static;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}#app .Header__navigation ul.nav li.one-column ul{left:-1.5625em}#app .Header__navigation ul.nav li.one-column ul li{padding:0 2.8125em}#app .Header__navigation ul.nav li.one-column ul li ul{padding-bottom:0}#app .Header__navigation ul.nav li.one-column ul li ul li{padding:0}#app .Header__navigation ul.nav li a{color:#050505;color:var(--main-nav-font-color);position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-pack:justify;-ms-flex-pack:justify;justify-content:space-between;font-size:16px;line-height:60px;font-weight:600;text-decoration:none}#app .Header__navigation ul.nav li a::before{background-color:#fa9531;background-color:var(--main-nav-underline);content:"";position:absolute;bottom:.8125em;left:50%;width:0;height:.1875em;-webkit-transition:all .3s;transition:all .3s}#app .Header__navigation ul.nav li.menu-item-has-children a::after{content:"\e821";font-family:fontello,sans-serif;font-size:.75rem;font-weight:900;display:inline-block;margin-left:.625em;width:.75em}#app .Header__navigation ul.nav li.menu-item-has-children.active>a::after{-webkit-transform:rotate(180deg);-ms-transform:rotate(180deg);transform:rotate(180deg)}#app .Header__navigation ul.nav li.menu-item-has-children ul li a::before{content:unset}#app .Header__navigation ul.nav ul{position:relative}#app .Header__navigation ul.nav ul.active{display:block}#app .Header__navigation ul.nav ul li{width:100%}#app .Header__navigation ul.nav ul a{color:#050505 !important;color:var(--main-nav-submenu-font-color) !important;font-size:14px;line-height:30px;font-weight:600;white-space:nowrap;text-align:left}#app .Header__navigation ul.nav ul a[href="#"]{margin-bottom:1.25em;font-size:.875rem;line-height:0;cursor:default;padding:.625em 0}#app .Header__navigation ul.nav ul ul{display:-webkit-box;display:-ms-flexbox;display:flex;position:static;-webkit-box-orient:vertical;-webkit-box-direction:normal;-ms-flex-flow:wrap column;flex-flow:wrap column;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:start;-ms-flex-align:start;align-items:flex-start}#app .Header__navigation ul.nav ul ul li{position:relative;display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:start;-ms-flex-pack:start;justify-content:flex-start;-webkit-box-align:center;-ms-flex-align:center;align-items:center;width:100%;margin-bottom:1.25em;padding:0;overflow:visible}#app .Header__navigation ul.nav ul ul li.label a{position:relative;width:100%;overflow:hidden}#app .Header__navigation ul.nav ul ul li.label a::after{background-color:#fa9531;background-color:var(--primary-color);color:#fff;color:var(--font-color-light);content:"";position:absolute;top:.5em;right:0;display:inline-block !important;padding:.125em .25em;border-radius:.125em;font-size:.625em;line-height:1;text-transform:uppercase}#app .Header__navigation ul.nav ul ul li.label-new a::after{content:"new"}#app .Header__navigation ul.nav ul ul li.label-top a::after{content:"top"}#app .Header__navigation ul.nav ul ul li.label-trending a::after{content:"trending"}#app .Header__navigation ul.nav ul ul li .icon{width:1.25rem;height:1.25rem;display:block;position:absolute;pointer-events:none;z-index:1;left:.15em;top:.25em}#app .Header__navigation ul.nav ul ul li::after{content:"";position:absolute;left:-1.25em;bottom:-0.625em;height:calc(100% + 1.25em);width:0;background-color:#feefe0;-webkit-transition:all .5s ease;transition:all .5s ease}#app .Header__navigation ul.nav ul ul li:hover::after{width:100%}#app .Header__navigation ul.nav ul ul li a{padding-left:2.0625em;z-index:1}#app .Header__navigation ul.nav ul ul li:first-of-type{padding-right:0}#app .Header__navigation .icon-header-menu{left:0;width:1.5em;background-size:8.8em}#app .Header__navigation .icon-header-menu::before{width:1.5rem;height:1.5rem;display:block;position:absolute;pointer-events:none;z-index:1;content:"";font-size:1.25rem;left:0;top:.125em}#app .Header__navigation .icon-header-menu-whatsapp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -152px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-wordpress:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -16px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-prestashop:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -234px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-magento:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) 4px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-shopify:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -81px 1px;background-size:8.8em}#app .Header__navigation .icon-header-menu-mailchimp:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -105px 0;background-size:8.8em}#app .Header__navigation .icon-header-menu-pipedrive:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -132px 2px;background-size:8.8em}#app .Header__navigation .icon-header-menu-slack:before{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -36px 2px;background-size:8.8em}#app .Header__navigation .label-overview a[href="#"],#app .Header__navigation .label-overview .icon,#app .Header__navigation .label-overview li::before{color:#ae54fd !important}#app .Header__navigation .label-overview .sub-menu{width:100%}#app .Header__navigation .label-overview ::after{background-color:#f3e6ff !important}#app .Header__navigation .label-product a[href="#"],#app .Header__navigation .label-product .icon{color:#fa9531 !important}#app .Header__navigation .label-product ::after{background-color:#feefe0 !important}#app .Header__navigation .label-use-for a[href="#"],#app .Header__navigation .label-use-for .icon{color:#2570ed !important}#app .Header__navigation .label-use-for ::after{background-color:#dfeafd !important}#app .Header__navigation .label-integrations{padding:0 4.375em 0 1.875em !important}#app .Header__navigation .label-integrations ul li{padding:0 !important;margin:0 !important}#app .Header__navigation .label-integrations a[href="#"]{color:#ababab !important}#app .Header__navigation .label-integrations>*{position:relative;z-index:1}#app .Header__navigation .label-integrations ::after{background-color:#f5f5f7 !important;left:-0.625em !important;bottom:.125em !important;height:1.875em !important;z-index:0}#app .Header__navigation .label-integrations li:last-child a{color:#ababab !important;font-size:.75rem !important}#app .Header__navigation .label-learn a[href="#"],#app .Header__navigation .label-learn .icon{color:#07b65d !important}#app .Header__navigation .label-learn ::after{background-color:#daf4e7 !important}#app .Header__navigation .label-company a[href="#"],#app .Header__navigation .label-company .icon{color:#f72f49 !important}#app .Header__navigation .label-company ::after{background-color:#fee0e4 !important}#app .Header__navigation .label-liveagent a[href="#"],#app .Header__navigation .label-liveagent .icon{color:#48c6ce !important}#app .Header__navigation .label-liveagent ::after{background-color:#e4f7f8 !important}#app .Header__navigation .label-sub a[href="#"]{color:transparent !important}#app .Header__navigation .show-only-mobile{display:none}#app .Header__mobile__hamburger{cursor:pointer;margin-right:-0.25em}#app .Header__mobile__hamburger .line{width:1.65em;height:.125em;background-color:#050505;border-radius:8px;display:block;margin:.35em auto;-webkit-transition:all .3s ease-in-out;transition:all .3s ease-in-out}#app .Header__mobile__hamburger.active .line:nth-child(2){opacity:0}#app .Header__mobile__hamburger.active .line:nth-child(1){-webkit-transform:translateY(8px) rotate(45deg);-ms-transform:translateY(8px) rotate(45deg);transform:translateY(8px) rotate(45deg)}#app .Header__mobile__hamburger.active .line:nth-child(3){-webkit-transform:translateY(-8px) rotate(-45deg);-ms-transform:translateY(-8px) rotate(-45deg);transform:translateY(-8px) rotate(-45deg)}.admin-bar #app .Header{top:3em}.admin-bar #app .Header__navigation{top:8.625em}html[lang=de-DE] .Header__navigation .icon-header-menu,html[lang=et] .Header__navigation .icon-header-menu,html[lang=es-ES] .Header__navigation .icon-header-menu,html[lang=hr] .Header__navigation .icon-header-menu,html[lang=lv-LV] .Header__navigation .icon-header-menu,html[lang=lt-LT] .Header__navigation .icon-header-menu,html[lang=ru-RU] .Header__navigation .icon-header-menu,html[lang=sk-SK] .Header__navigation .icon-header-menu,html[lang=vi-VN] .Header__navigation .icon-header-menu{left:0;width:1.5em !important;background-size:11.375em !important}html[lang=de-DE] .Header__navigation .icon-header-menu-wordpress,html[lang=et] .Header__navigation .icon-header-menu-wordpress,html[lang=es-ES] .Header__navigation .icon-header-menu-wordpress,html[lang=hr] .Header__navigation .icon-header-menu-wordpress,html[lang=lv-LV] .Header__navigation .icon-header-menu-wordpress,html[lang=lt-LT] .Header__navigation .icon-header-menu-wordpress,html[lang=ru-RU] .Header__navigation .icon-header-menu-wordpress,html[lang=sk-SK] .Header__navigation .icon-header-menu-wordpress,html[lang=vi-VN] .Header__navigation .icon-header-menu-wordpress{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) -1.1875em 0}html[lang=de-DE] .Header__navigation .icon-header-menu-magento,html[lang=et] .Header__navigation .icon-header-menu-magento,html[lang=es-ES] .Header__navigation .icon-header-menu-magento,html[lang=hr] .Header__navigation .icon-header-menu-magento,html[lang=lv-LV] .Header__navigation .icon-header-menu-magento,html[lang=lt-LT] .Header__navigation .icon-header-menu-magento,html[lang=ru-RU] .Header__navigation .icon-header-menu-magento,html[lang=sk-SK] .Header__navigation .icon-header-menu-magento,html[lang=vi-VN] .Header__navigation .icon-header-menu-magento{background:url(/app/themes/liveagent/assets/images/icons-menu-integrations.png) .25em 0}html[lang=bg-BG] .Header__navigation__buttons .Button,html[lang=lv-LV] .Header__navigation__buttons .Button{padding-left:1.714em;padding-right:1.714em}html[lang=vi-VN] .Header .Button--login{margin-left:1.75em !important}@media(min-width:768px){.Header__flags--mainmenu .Header__flags--region-asia{margin-top:1em}.Header__flags--region{width:calc(33.3333333333% - 1em);float:right;margin-right:0}.Header__flags--region ul{display:block}.Header__flags--region ul li{margin-right:0}.Header__flags--region-europe{float:left;width:66.6666666667%;height:100%;margin-bottom:0}.Header__flags--region-switchers{display:none}#app .LoginBlock{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;margin:0 !important;height:calc(100vh - 90px);padding:0 !important}#app .LoginBlock .wrapper::after{position:absolute;content:"";height:160%;width:100%;top:50%;left:0;-webkit-transform:translateY(-50%);-ms-transform:translateY(-50%);transform:translateY(-50%);background:url(/app/themes/liveagent/assets/images/login_bg.png?ver=3.1) center center no-repeat;background-size:contain}#app .LoginBlock .wrapper>.elementor-widget-wrap{padding:5em 7.25em !important}#app .LoginBlock .wrapper h1{font-size:2.5rem;line-height:1.33}#app .LoginBlock .wrapper .elementor-widget-text-editor{margin:0 auto}}@media(min-width:1024px){.Header__flags__mobile{display:none}.Header__flags{display:block}.Header__flags--item-toggle{padding:0 1.25em}.Header__flags--item-toggle h3{display:none}.Header__flags--mainmenu{position:absolute;overflow:visible;border-radius:1rem;padding:1.75em 0 1.75em 3em;width:auto;height:auto;min-width:32rem;top:4em;left:auto;right:6.5em;-webkit-box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);box-shadow:0 .18em 4em 0 rgba(0,0,0,0.15);display:none}.Header__flags--mainmenu::after,.Header__flags--mainmenu::before{content:"";display:table}.Header__flags--mainmenu::after{clear:both}.Header__flags--mainmenu{*zoom:1}#app .Header__navigation__buttons__mobile{display:none}#app .Header__navigation{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-orient:horizontal;-webkit-box-direction:normal;-ms-flex-flow:wrap row;flex-flow:wrap row;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center}#app .Header__navigation__buttons{display:-webkit-box;display:-ms-flexbox;display:flex;-webkit-box-align:center;-ms-flex-align:center;align-items:center;-webkit-box-pack:center;-ms-flex-pack:center;justify-content:center;gap:1.5em}#app .Header__navigation__buttons 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Izaberite idealni tiketing alat i podignite vašu korisničku uslugu u zvijezde." hreflang="hr" onover-preload="1">Ticketing<div class="menu-item-description">Napredni ticketing sustav</div></a></li> <li id="menu-item-357375" class="icn-menu-live-chat menu-item menu-item-type-post_type menu-item-object-page menu-item-357375"><svg class="icon icon-menu-live-chat"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-live-chat"></use></svg><a href="https://www.liveagent.hr/live-chat-softver/" title="Otkrijte najboljih 15 live chat softvera za 2024. uz LiveAgent! Poboljšajte angažman korisnika i pretvorite posjetitelje u klijente uz naš brz i pouzdan chat. Isprobajte besplatno, bez kreditne kartice, i uživajte u vrhunskim značajkama za korisničku podršku." hreflang="hr" onover-preload="1">Live chat<div class="menu-item-description">Najbrži chat uživo na tržištu</div></a></li> </ul> </li> <li id="menu-item-357306" class="label-sub label-product menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357306"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-970838" class="icn-thumbsup menu-item menu-item-type-custom menu-item-object-custom menu-item-970838"><svg class="icon icon-thumbsup"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#thumbsup"></use></svg><a href="https://www.liveagent.hr/softver-za-korisnicku-podrsku-na-drustvenim-mrezama/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Društveni mediji<div class="menu-item-description">Odgovorite svojim pratiteljima izravno iz LiveAgenta</div></a></li> <li id="menu-item-695149" class="icn-phone menu-item menu-item-type-custom menu-item-object-custom menu-item-695149"><svg class="icon icon-phone"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#phone"></use></svg><a href="/softver-za-pozivni-centar/" title="Otkrijte vrhunski softver za pozivni centar s LiveAgentom bez troškova postavljanja i kreditne kartice. Uživajte u kristalno čistim zvukovima i naprednim značajkama, poput IVR-a i pametnog preusmjeravanja poziva. Isprobajte besplatno i unaprijedite korisničku podršku uz naš cloud-based sustav." hreflang="hr" onover-preload="1">Pozivni centar<div class="menu-item-description">Ugrađeni call centar softver</div></a></li> <li id="menu-item-970839" class="icn-lightbulb menu-item menu-item-type-custom menu-item-object-custom menu-item-970839"><svg class="icon icon-lightbulb"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#lightbulb"></use></svg><a href="https://www.liveagent.hr/liveagent-softver-za-bazu-znanja/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Baza znanja<div class="menu-item-description">Pružite mogućnosti samoposluživanja</div></a></li> </ul> </li> <li id="menu-item-357287" class="label-use-for menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357287"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">Koristi se za</a> <ul class="sub-menu"> <li id="menu-item-357384" class="icn-menu-business-solutions menu-item menu-item-type-post_type menu-item-object-page menu-item-357384"><svg class="icon icon-menu-business-solutions"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-business-solutions"></use></svg><a href="https://www.liveagent.hr/posao/" title="Liveagent je softver za pomoć koji se prilagođava potrebama različitih poslovnih modela. Liveagent može pomoći Vašoj tvrtki oko korisničke podrške. Započnite besplatno probno razdoblje od 14 dana. Nije potrebna kreditna kartica. Istražite kako LiveAgent odgovara Vašoj nišnoj agenciji. Edukacija i nevladine organizacije se oslanjaju na LiveAgent." hreflang="hr" onover-preload="1">Poslovna rješenja<div class="menu-item-description">Različita poduzeća, različita rješenja</div></a></li> <li id="menu-item-357374" class="icn-shop menu-item menu-item-type-post_type menu-item-object-page menu-item-357374"><svg class="icon icon-shop"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#shop"></use></svg><a href="https://www.liveagent.hr/industrija/" title="LiveAgent je sposoban ispuniti zahtjeve više poslovnih sfera. Vidite kako LiveAgent može ispuniti vaše zahtjeve i poboljšati vašu korisničku podršku." hreflang="hr" onover-preload="1">Rješenja za industrije<div class="menu-item-description">Prilagodba LiveAgent-a za svaku industriju</div></a></li> <li id="menu-item-738565" class="icn-menu-use-cases menu-item menu-item-type-post_type_archive menu-item-object-ms_success-stories menu-item-738565"><svg class="icon icon-menu-use-cases"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-use-cases"></use></svg><a href="https://www.liveagent.hr/price-o-uspjehu/" title="Softver LiveAgent nudi mogućnosti za upravljanje emailovima, podršku, telefonsku podršku, pozivni centar i upravljanje pritužbama. Također nudi mogućnosti integracija, podršku i blog te izradu akademija i Predložaka. LiveAgent nudi i korisničku službu, VoIP partnerstvo i affiliate program. Sva prava pridržana © 2004-2023 Quality Unit, LLC." hreflang="hr" onover-preload="1">Slučajevi korištenja<div class="menu-item-description">Jedan proizvod, više scenarija korištenja</div></a></li> </ul> </li> <li id="menu-item-357288" class="label-integrations menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357288"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">Integracija</a> <ul class="sub-menu"> <li id="menu-item-357338" class="icon-header-menu icon-header-menu-wordpress menu-item menu-item-type-custom menu-item-object-custom menu-item-357338"><a href="/integracije/wordpress/" title="Podignite svoju korisničku podršku na višu razinu na vašim WordPress stranicama. WordPress integracija za LiveAgent vam omogćuje postavljanje chat gumba na vaše web stranice." hreflang="hr" onover-preload="1">WordPress</a></li> <li id="menu-item-357340" class="icon-header-menu icon-header-menu-prestashop menu-item menu-item-type-custom menu-item-object-custom menu-item-357340"><a href="/integracije/prestashop/" title="Otkrijte moć Prestashop-a, besplatnog eCommerce rješenja koje podržava više od 250.000 online trgovina globalno. Integrirajte ga s LiveAgent-ovim super brzim live chat widgetom za poboljšanu korisničku podršku i praćenje narudžbi. Izgradite svoju eCommerce stranicu uz jednostavne vodiče i uživajte u prednostima trenutne komunikacije i organizacije. Isprobajte besplatno i unaprijedite svoje poslovanje!" hreflang="hr" onover-preload="1">Prestashop</a></li> <li id="menu-item-357341" class="icon-header-menu icon-header-menu-magento menu-item menu-item-type-custom menu-item-object-custom menu-item-357341"><a href="/integracije/magento/" title="Integrirajte Magento 2 u LiveAgent i poboljšajte svoj tijek rada. Tiketi će pratiti tijek narudžbi klijenata i možete koristiti jednu platformu." hreflang="hr" onover-preload="1">Magento</a></li> <li id="menu-item-357345" class="icon-header-menu icon-header-menu-shopify menu-item menu-item-type-custom menu-item-object-custom menu-item-357345"><a href="/integracije/shopify/" title="Ako želite da vas klijenti kontaktiraju brže, razmislite o Shopify integraciji za LiveAgent. Ova integracija vam omogućava postavljanje live chata na vašu e-trgovinu." hreflang="hr" onover-preload="1">Shopify</a></li> <li id="menu-item-357346" class="icon-header-menu icon-header-menu-mailchimp menu-item menu-item-type-custom menu-item-object-custom menu-item-357346"><a href="/integracije/mailchimp/" title="Tiketing softver može biti puno korisniji s Mailchimp integracijom za LiveAgent. Mailchimp integracija vam omogućava upravljanje kontaktima iz vaše korisničke podrške." hreflang="hr" onover-preload="1">Mailchimp</a></li> <li id="menu-item-357350" class="icon-header-menu icon-header-menu-pipedrive menu-item menu-item-type-custom menu-item-object-custom menu-item-357350"><a href="/integracije/pipedrive/" title="Upravljajte potencijalnim kupcima i ponudama učinkovito s PipeDrive-om integriranim u LiveAgent! Ovaj jednostavan CRM alat omogućuje praćenje komunikacija, automatizaciju tijeka rada i generiranje izvješća. Saznajte kako ova integracija olakšava prodajne procese i povećava produktivnost vašeg tima. Isprobajte besplatno i iskoristite sve prednosti povezivanja PipeDrive-a s LiveAgent-om!" hreflang="hr" onover-preload="1">Pipedrive</a></li> <li id="menu-item-357351" class="icon-header-menu icon-header-menu-slack menu-item menu-item-type-custom menu-item-object-custom menu-item-357351">Slack</li> <li id="menu-item-738566" class="button-more-integrations menu-item menu-item-type-post_type_archive menu-item-object-ms_integrations menu-item-738566"><a href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">Više integracija</a></li> </ul> </li> </ul> </li> <li id="menu-item-357290" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357290"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">Resursi</a> <ul class="sub-menu"> <li id="menu-item-357295" class="label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357295"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">Naučite</a> <ul class="sub-menu"> <li id="menu-item-738567" class="icn-graduation menu-item menu-item-type-post_type_archive menu-item-object-ms_academy menu-item-738567"><svg class="icon icon-graduation"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#graduation"></use></svg><a href="https://www.liveagent.hr/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="hr" onover-preload="1">Akademija<div class="menu-item-description">Postanite stručnjak za korisničku podršku</div></a></li> <li id="menu-item-738568" class="icn-menu-templates menu-item menu-item-type-post_type_archive menu-item-object-ms_templates menu-item-738568"><svg class="icon icon-menu-templates"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-templates"></use></svg><a href="https://www.liveagent.hr/predlosci/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1">Predlošci<div class="menu-item-description">Prilagodljivi obrasci za svaku prigodu</div></a></li> <li id="menu-item-886776" class="icn-menu-checklists menu-item menu-item-type-custom menu-item-object-custom menu-item-886776"><svg class="icon icon-menu-checklists"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-checklists"></use></svg><a href="/checklists/" title="Otkrijte raznolike kontrolne popise na LiveAgentu za organiziranje poslovnih procesa. Bez obzira trebate li pomoć u postavljanju društvenih medija, uključivanju SaaS klijenata, pokretanju podcasta ili dubinskoj analizi klijenata, naši popisi će vam olakšati posao i povećati učinkovitost. Idealno za timove korisničke službe, marketinške stručnjake i HR regrutere. Posjetite nas i unaprijedite svoj radni tijek!" hreflang="hr" onover-preload="1">Kontrolni popisi<div class="menu-item-description">Kako upravljati svojim procesom</div></a></li> </ul> </li> <li id="menu-item-357308" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357308"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357324" class="icn-pencil menu-item menu-item-type-custom menu-item-object-custom menu-item-357324"><svg class="icon icon-pencil"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#pencil"></use></svg><a href="/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. Pridružite se našoj zajednici zadovoljnih korisnika i unaprijedite svoju korisničku podršku." hreflang="hr" onover-preload="1">Blog<div class="menu-item-description">Vijesti o korisničkoj podršci i LiveAgent-u</div></a></li> <li id="menu-item-738569" class="icn-menu-glossary menu-item menu-item-type-post_type_archive menu-item-object-ms_glossary menu-item-738569"><svg class="icon icon-menu-glossary"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-glossary"></use></svg><a href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="hr" onover-preload="1">Rječnik<div class="menu-item-description">Naučite terminologiju korisničke podrške</div></a></li> <li id="menu-item-738570" class="icn-menu-directory menu-item menu-item-type-post_type_archive menu-item-object-ms_directory menu-item-738570"><svg class="icon icon-menu-directory"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-directory"></use></svg><a href="https://www.liveagent.hr/direktorij/" title="Can't find the support contact information? Check out LiveAgent directories and get in touch with the support you're seeking." hreflang="hr" onover-preload="1">Direktorij<div class="menu-item-description">Potpuna help desk lista kontakata</div></a></li> </ul> </li> <li id="menu-item-357309" class="label-sub label-learn menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357309"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">sub</a> <ul class="sub-menu"> <li id="menu-item-357390" class="icn-menu-typing-test menu-item menu-item-type-post_type menu-item-object-page menu-item-357390"><svg class="icon icon-menu-typing-test"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-typing-test"></use></svg><a href="https://www.liveagent.hr/test-tipkanja/" title="Testirajte svoju vještinu tipkanja s LiveAgent-ovim besplatnim testom tipkanja. Saznajte koliko brzo tipkate u roku od nekoliko minuta i besplatno vježbajte kako biste napredovali." hreflang="hr" onover-preload="1">Test tipkanja<div class="menu-item-description">Unaprijedite vašu brzinu tipkanja</div></a></li> <li id="menu-item-961718" class="icn-menu-reviews menu-item menu-item-type-custom menu-item-object-custom menu-item-961718"><svg class="icon icon-menu-reviews"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-reviews"></use></svg><a href="https://www.liveagent.hr/reviews/" title="LiveAgent nudi softver za korisničku službu koji integrira brojne funkcionalnosti. Uz ovaj softver, korisnici mogu kreirati masovne aktivnosti za kontakte bez dodijeljenog prodajnog zastupnika. Dodatno, LiveAgent pruža podršku i niz alternativa te omogućuje prebacivanje podataka. Osim toga, ovdje su dostupni i tečajevi, predlošci, blog, rječnik, webinari i alat za procjenu troškova. Prodajni kontakti dostupni su putem telefona, društvenih mreža i e-pošte. Tvrtka također pruža portal za podršku, zapis izmjena i zahtjeve za prijedloge. LiveAgent posjeduje certifikate i nagrade te surađuje sa partnerima u području VoIP-a." hreflang="hr" onover-preload="1">Recenzije<div class="menu-item-description">Pogledajte recenzije značajki softvera.</div></a></li> <li id="menu-item-357312" class="icn-menu-support-portal menu-item menu-item-type-custom menu-item-object-custom menu-item-357312"><svg class="icon icon-menu-support-portal"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#menu-support-portal"></use></svg><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podršku<div class="menu-item-description">How-to članci i vodiči</div></a></li> </ul> </li> <li id="menu-item-357296" class="label-company menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-357296"><a href="#" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr">Poduzeće</a> <ul class="sub-menu"> <li id="menu-item-357364" class="icn-heart menu-item menu-item-type-post_type menu-item-object-ms_about menu-item-357364"><svg class="icon icon-heart"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#heart"></use></svg><a href="https://www.liveagent.hr/o-nama/o-liveagent-u/" title="LiveAgent je originalni softver korisničke podrške koji je razvila tvrtka Quality Unit. Osnivači su shvatili da je komunikacija s klijentima često neefikasna te su odlučili razviti supersposobni alat korisničke podrške s live chatom, tiketingom i drugim mogućnostima. Danas, LiveAgent služi preko 150 milijuna korisnika i preko 40.000 poduzeća diljem svijeta. Tvrtka teži tome da ponudi inovativan alat koji nastavlja evoluirati u skladu s potrebama klijenata, dok je misija da stvori funkcionalan, cjenovno prihvatljiv i koristan softver. Vizija tvrtke je da smjesti korisničku podršku u centar svakog posla te da odlična korisnička služba postane standardna praksa." hreflang="hr" onover-preload="1">O nama<div class="menu-item-description">Upoznajte tim iza proizvoda</div></a></li> <li id="menu-item-357382" class="icn-trophy menu-item menu-item-type-post_type menu-item-object-page menu-item-357382"><svg class="icon icon-trophy"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#trophy"></use></svg><a href="https://www.liveagent.hr/nagrade/" title="Discover the award-winning capabilities of LiveAgent, a leading software solution recognized for excellence in customer support, live chat, and more. Benefit from 24/7 support, no setup fees, and a free month trial. Join prominent users like Forbes and Airbus in enhancing your customer service experience." hreflang="hr" onover-preload="1">Nagrade<div class="menu-item-description">Naše nagrade i uspjesi</div></a></li> </ul> </li> </ul> </li> <li id="menu-item-738574" class="menu-item menu-item-type-post_type_archive menu-item-object-ms_features menu-item-738574"><a href="https://www.liveagent.hr/funkcionalnosti/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hr" onover-preload="1">Funkcionalnosti</a></li> <li id="menu-item-803032" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-803032"><a href="https://www.liveagent.hr/cjenik/" urlslab_href_old="/cijene/" title="LiveAgent nudi planove koji počinju od 15 $ po agentu mjesečno i uključuju tiketiranje putem e-pošte, značajku chata uživo, bazu znanja i još mnogo toga. Cijeli paket dostupan je za 69 $ po agentu mjesečno." hreflang="hr" onover-preload="1">Cijene</a></li> </ul></div> <div class="Header__flags__mobile"> </div> <div class="Header__navigation__buttons__mobile"> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent na ovoj stranici. Prvo, napišite naziv kompanije i nastavite s korisničkim imenom i lozinkom za uspješnu prijavu." hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div> </div> <div class="Header__navigation__buttons"> <a href="/demo/" class="Button Button--outline" title="Želite li saznati više o LiveAgent-u? Zatražite besplatan demo kako bi saznali više o LiveAgent-u i kako vam može pomoći da uspijete." hreflang="hr" onover-preload="1"> <span>Demo</span> </a> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Besplatna proba</span> </a> <a href="/prijava/" class="Button Button--login" title="Prijavite se u svoj LiveAgent na ovoj stranici. Prvo, napišite naziv kompanije i nastavite s korisničkim imenom i lozinkom za uspješnu prijavu." hreflang="hr" onover-preload="1"> <span>Prijava</span> <span class="tooltip">Prijava</span> </a> </div>  <div class="Header__flags"> <div class="text-2 widget_text"><div class="Header__flags__title h4">Change language</div> <div class="textwidget"> <div class="Header__flags--main"> <ul> <li class="Header__flags--item Header__flags--item-active Header__flags--item-hr" lang="hr"><span id="languageSwitcher-toggle" class="Header__flags--item-toggle"><img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="1"></span> <div class="Header__flags--mainmenu"> <input class="input--region hidden" name="regions" type="radio" id="europe"> <label class="Header__flags--region-switcher" for="europe">Europa</label> <input class="input--region hidden" name="regions" type="radio" id="asia"> <label class="Header__flags--region-switcher" for="asia">Azia</label> <input class="input--region hidden" name="regions" type="radio" id="mideast"> <label class="Header__flags--region-switcher" for="mideast">Bliski istok</label> <input class="input--region hidden" name="regions" type="radio" id="america"> <label class="Header__flags--region-switcher" for="america">Amerika</label> <div class="Header__flags--regions"> <div class="Header__flags--region Header__flags--region-europe"> <div class="Header__flags--region-title h4">Europa</div> <ul> <li class="Header__flags--item Header__flags--item-bg" data-region="europe" lang="bg"> <a class="Header__flags--item-link" href="https://www.liveagent.bg/shabloni/razprodazhba-na-produkt/" title="Безплатни шаблони за имейли за разпродажба на продукти! Увеличете продажбите си с нашите лесни за персонализиране шаблони, създадени да привлекат клиентите и да ги убедят да купят. Посетете LiveAgent и започнете да изпращате ефективни рекламни имейли още днес!" hreflang="bg-BG" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="bg" alt="bg" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/bg.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="2"> Български </a> </li> <li class="Header__flags--item Header__flags--item-cs" data-region="europe" lang="cs"> <a class="Header__flags--item-link" href="https://www.live-agent.cz/" title="Skvělé služby zákazníkům začínají lepším helpdesk softwarem. Seznamte se s výhodami LiveAgent a začněte s ním pracovat během 5 minut." hreflang="cs-CZ" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="cs" alt="cs" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cz.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="3"> Čeština </a> </li> <li class="Header__flags--item Header__flags--item-da" data-region="europe" lang="da"> <a class="Header__flags--item-link" href="https://www.liveagent.dk/" title="LiveAgent tilbyder en alt-i-en helpdesk-løsning, der forenkler kundesupport med funktioner som livechat, callcenter og billetteringssystem. Start din gratis prøveperiode uden forpligtelser og oplev, hvordan du kan forbedre din kundeservice og øge indtægterne med vores nemt implementerbare software. Oplev hvorfor virksomheder som Forbes og Airbus vælger LiveAgent til deres supportbehov. Besøg os for at se, hvordan vores multi-kanal integrationer kan løfte din kundeservice til nye højder." hreflang="da-DK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="da" alt="da" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/dk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="4"> Dansk </a> </li> <li class="Header__flags--item Header__flags--item-de" data-region="europe" lang="de"> <a class="Header__flags--item-link" href="https://www.liveagent.de/email-vorlagen/produkt-verkauf/" title="Kostenlose E-Mail-Vorlagen für Produktverkäufe: Optimieren Sie Ihre Verkaufsstrategien mit professionellen Vorlagen von LiveAgent!" hreflang="de-DE" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="de" alt="de" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/de.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="5"> Deutsch </a> </li> <li class="Header__flags--item Header__flags--item-et" data-region="europe" lang="et"> <a class="Header__flags--item-link" href="https://www.liveagent.ee/mallid/toote-allahindlus/" title="Kasutage meie toodete allahindluse e-posti malle. Need sobivad suurepäraselt iga müügi reklaamimiseks. Lihtsalt salvestage, kohandage ja oletegi valmis!" hreflang="et" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="et" alt="et" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/et.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="6"> Eesti </a> </li> <li class="Header__flags--item Header__flags--item-es" data-region="europe" lang="es"> <a class="Header__flags--item-link" href="https://www.liveagent.es/plantillas-correo-electronico/venta-producto/" title="Utiliza nuestras plantillas para venta de productos. Son perfectas para promocionar todo tipo de ventas. Simplemente, personaliza la plantilla, guárdala y ¡ya estás listo para empezar a utilizarla!" hreflang="es-ES" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="es" alt="es" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/es.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="7"> Español </a> </li> <li class="Header__flags--item Header__flags--item-fr" data-region="europe" lang="fr"> <a class="Header__flags--item-link" href="https://www.liveagent.fr/modeles-email/produit-vente/" title="Boostez vos ventes avec nos modèles d'e-mails de promotion gratuits. Convainquez facilement vos clients potentiels avec LiveAgent!" hreflang="fr-FR" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="fr" alt="fr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/fr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="8"> Français </a> </li> <li class="Header__flags--item Header__flags--item-el" data-region="europe" lang="el"> <a class="Header__flags--item-link" href="https://www.liveagent.gr/protipa/pwlisi-proiontwn/" title="Χρησιμοποιήστε τα πρότυπα email πώλησης προϊόντων. Είναι ιδανικά για την προώθηση κάθε πώλησης. Απλά αποθηκεύστε, προσαρμόστε και είστε έτοιμοι!" hreflang="el" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="el" alt="el" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/el.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="9"> Ελληνικα </a> </li> <li class="Header__flags--item Header__flags--item-hr" data-region="europe" lang="hr"> <span class="Header__flags--item-link active"> <img decoding="async" class="Header__flags--item-flag" aria-label="hr" alt="hr" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hr.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="10"> Hrvatski </span> </li> <li class="Header__flags--item Header__flags--item-it" data-region="europe" lang="it"> <a class="Header__flags--item-link" href="https://www.live-agent.it/template-email/vendite-prodotti/" title="Scopri modelli di email gratuiti e personalizzabili per vendere prodotti online con successo. Ottieni consigli strategici per il marketing digitale e migliora le tue campagne di vendita con 10 modelli efficaci. Avvia una prova gratuita con LiveAgent e potenzia le tue comunicazioni di vendita senza vincoli." hreflang="it-IT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="it" alt="it" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/it.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="11"> Italiano </a> </li> <li class="Header__flags--item Header__flags--item-lv" data-region="europe" lang="lv"> <a class="Header__flags--item-link" href="https://www.liveagent.lv/sabloni/produktu-pardosana/" title="Lieciet lietā mūsu produktu pārdošanas e-pasta sagataves. Tās ir ideāli piemērotas jebkurai pārdošanas aktivitātei. Vienkārši saglabājiet, pielāgojiet, un - lai veicas!" hreflang="lv-LV" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lv" alt="lv" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lv.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="12"> Latviešu </a> </li> <li class="Header__flags--item Header__flags--item-lt" data-region="europe" lang="lt"> <a class="Header__flags--item-link" href="https://www.liveagent.lt/sablonai/prekiu-ispardavimas/" title="Pasinaudokite mūsų prekių išpardavimo el. laiškų šablonais. Jie puikiai tinka kiekvienam pardavimui skatinti. Tiesiog išsaugokite, pakeiskite ir naudokite!" hreflang="lt-LT" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="lt" alt="lt" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/lt.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="13"> Lietuviškai </a> </li> <li class="Header__flags--item Header__flags--item-hu" data-region="europe" lang="hu"> <a class="Header__flags--item-link" href="https://www.liveagent.hu/email-sablonok/termekertekesites/" title="Használja ki akcióhoz kapcsolódó promóciós e-mail-sablonok. Tökéletesek minden akció reklámozásához. Csak mentse le és szabja testre őket, és már készen is állnak a használatra!" hreflang="hu-HU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="hu" alt="hu" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/hu.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="14"> Magyar </a> </li> <li class="Header__flags--item Header__flags--item-nl" data-region="europe" lang="nl"> <a class="Header__flags--item-link" href="https://www.live-agent.nl/email-sjablonen/product-verkoop/" title="Gebruik onze emailsjablonen voor productverkoop. Ze zijn perfect voor de promotie van elke verkoop. Gewoon opslaan, aanpassen en u bent klaar om te gaan!" hreflang="nl-NL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="nl" alt="nl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/nl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="15"> Nederlands </a> </li> <li class="Header__flags--item Header__flags--item-no" data-region="europe" lang="no"> <a class="Header__flags--item-link" href="https://www.liveagent.no/" title="God kundeservice starter med bedre Help Desk-programvare. Se fordelene med LiveAgent og kom i gang med det på 5 minutter." hreflang="no" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="no" alt="no" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/no.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="16"> Norsk bokmål </a> </li> <li class="Header__flags--item Header__flags--item-pl" data-region="europe" lang="pl"> <a class="Header__flags--item-link" href="https://www.live-agent.pl/" title="Świetna obsługa klienta zaczyna się od lepszego oprogramowania wsparcia klienta. Poznaj korzyści płynące z korzystania z LiveAgent i zacznij używać go w 5 minut." hreflang="pl-PL" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="pl" alt="pl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/pl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="17"> Polski </a> </li> <li class="Header__flags--item Header__flags--item-ro" data-region="europe" lang="ro"> <a class="Header__flags--item-link" href="https://www.liveagent.ro/sabloane/vanzare-produs/" title="Descoperă șabloane de e-mail promoționale pentru a-ți crește vânzările și atrage noi clienți. Află strategii de marketing digital și personalizează-ți campaniile pentru a obține rezultate maxime. Vizitează pagina noastră pentru șabloane profesionale de e-mail și linii de subiect care vor transforma comunicarea ta cu clienții!" hreflang="ro-RO" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ro" alt="ro" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ro.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="18"> Română </a> </li> <li class="Header__flags--item Header__flags--item-ru" data-region="europe" lang="ru"> <a class="Header__flags--item-link" href="https://ru.liveagent.com/shablony-elektronnoj-pochty/rasprodazha-produkta/" title="Воспользуйтесь нашими шаблонами сообщений электронной почты с анонсами распродаж. Они идеально подойдут для информирования аудитории о любой распродаже. Просто сохраните их, настройте под себя и вперед!" hreflang="ru-RU" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ru" alt="ru" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ru.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="19"> Русский </a> </li> <li class="Header__flags--item Header__flags--item-sk" data-region="europe" lang="sk"> <a class="Header__flags--item-link" href="https://www.liveagent.sk/" title="Skvelý zákaznícky servis začína lepším help desk softvérom. Pozrite si výhody LiveAgenta a začnite s ním za 5 minút." hreflang="sk-SK" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sk" alt="sk" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/sk.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="20"> Slovenčina </a> </li> <li class="Header__flags--item Header__flags--item-sl" data-region="europe" lang="sl"> <a class="Header__flags--item-link" href="https://www.liveagent.si/predloge/prodaja-izdelkov/" title="Odkrijte pet močnih e-poštnih predlog za prodajo izdelkov, ki bodo povečale vaš doseg in angažiranost potencialnih strank. Naša zbirka vključuje tudi odgovore na pogosta vprašanja o prodajnih akcijah. Preprosto shranite, prilagodite in začnite učinkovito komunicirati svoje promocije. Preverite več na naši spletni strani!" hreflang="sl-SI" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="sl" alt="sl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/si.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="21"> Slovenščina </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-asia"> <div class="Header__flags--region-title h4">Azia</div> <ul> <li class="Header__flags--item Header__flags--item-zh-hans" data-region="asia" lang="zh-hans"> <a class="Header__flags--item-link" href="https://www.live-agent.cn/dianzi-youjian-muban/chanpin-xiaoshou/" title="Discover five free product sales email templates and top email marketing strategies to boost your e-commerce sales. Learn how to plan annual sales events and promotions to attract potential customers with discounts and special offers. Save time with customizable templates and enhance your marketing campaigns now!" hreflang="zh-hans" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="zh-hans" alt="zh-hans" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/cn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="22"> 简体中文 </a> </li> <li class="Header__flags--item Header__flags--item-tl" data-region="asia" lang="tl"> <a class="Header__flags--item-link" href="https://www.liveagent.ph/template/product-sale/" title="Gamiting ang aming mga template na email sa pagbenta ng produkto. Bagay ito sa promosyon sa bawat binebenta. I-save, ikustomisa, at ayos na ang lahat!" hreflang="tl" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="tl" alt="tl" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/tl.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="23"> Tagalog </a> </li> <li class="Header__flags--item Header__flags--item-vi" data-region="asia" lang="vi"> <a class="Header__flags--item-link" href="https://www.liveagent.vn/mau-template/giam-gia-san-pham/" title="Hãy sử dụng những mẫu email giảm giá sản phẩm hoàn hảo đối với quảng cáo mọi đợt giảm giá của chúng tôi. Chỉ cần lưu, tùy chỉnh và bạn đã sẵn sàng!" hreflang="vi-VN" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="vi" alt="vi" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/vn.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="24"> Tiếng Việt </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-mideast"> <div class="Header__flags--region-title h4">Bliski istok</div> <ul> <li class="Header__flags--item Header__flags--item-ar" data-region="mideast" lang="ar"> <a class="Header__flags--item-link" href="https://www.liveagent.ae/" title="خدمة العملاء الرائعة تبدأ بتطبيق مكتب مساعدة أفضل. شاهد فوائد LiveAgent وابدأ في خلال 5 دقائق." hreflang="ar" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="ar" alt="ar" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/ar.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="25"> العربية </a> </li> </ul> </div> <div class="Header__flags--region Header__flags--region-america"> <div class="Header__flags--region-title h4">Amerika</div> <ul> <li class="Header__flags--item Header__flags--item-en" data-region="america" lang="en"> <a class="Header__flags--item-link" href="https://www.liveagent.com/templates/product-sale/" title="Put our product sales email templates to use. They're perfect for every sale. Simply save, customize, and you're good to go!" hreflang="en-US" onover-preload="1"> <img decoding="async" class="Header__flags--item-flag" aria-label="en" alt="en" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/flags/us.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="26"> English </a> </li> <li class="Header__flags--item Header__flags--item-pt-br" data-region="america" lang="pt-br"> <a class="Header__flags--item-link" href="https://www.liveagent.com.br/modelos-de-e-mail/venda-de-produto/" title="Use nossos modelos de e-mail de venda de produtos. Eles são perfeitos para a promoção de todas as vendas. 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!important}.FilterMenu__item{margin-bottom:.143em}.FilterMenu__item [type=checkbox]+label,.FilterMenu__item [type=radio]+label{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu__item [type=checkbox]:checked+label,.FilterMenu__item [type=radio]:checked+label{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em #fa9531}.FilterMenu a[href]{display:block;margin-bottom:.143em}.FilterMenu a[href] .FilterMenu__item-title{line-height:1.2;padding:.857em;border-radius:.429em;-webkit-box-shadow:inset 0 0 0 .071em #ced0d4;box-shadow:inset 0 0 0 .071em #ced0d4}.FilterMenu a[href].active .FilterMenu__item-title{-webkit-box-shadow:inset 0 0 0 .143em #fa9531;box-shadow:inset 0 0 0 .143em 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Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1"><span itemprop="name">E-mail predlošci</span></a><meta itemprop="position" content="1"></li><li itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"><span itemprop="name">Predlošci e-pošte za prodaju proizvoda</span><meta itemprop="position" content="2"></li></ol></div></div>   <h1 itemprop="headline" class="compact-header__title" id="h-predlo-ci-e-po-te-za-prodaju-proizvoda">Predlošci e-pošte za prodaju proizvoda</h1>   <div class="compact-header__text"><p class="flowhunt-skip"></p><p>Predlošci e-pošte za prodaju proizvoda pomažu u promociji i poticanju prodaje u e-trgovini. Ističu prednosti proizvoda i privlače nove kupce. Prilagodite predloške u LiveAgentu za učinkovite marketinške kampanje.</p></div>   <div class="compact-header__tags"> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Kategorije:</div> <ul class="compact-header__tags-list"> <li> <a href="https://www.liveagent.hr/predlosci/#marketing-hr" title="Marketing" hreflang="hr" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Marketing </a> </li> </ul> </div> <div class="compact-header__tags-item"> <div class="compact-header__tags-title">Tehnologije:</div> <ul class="compact-header__tags-list"> <li> <a href="/help-desk-softver/" title="Help Desk softver" hreflang="hr" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Help Desk softver </a> </li> <li> <a href="/tiketing-softver/" title="Ticketing softver" hreflang="hr" onover-preload="1"> <svg class="icon-tag-solid"> <use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#tag-solid"></use> </svg> Ticketing softver </a> </li> </ul> </div> </div>  </div> <div class="compact-header__right">  <div class="compact-header__toc js-toc"><div class="FilterMenu"><div class="FilterMenu__title js-toc__title"></div><div class="FilterMenu__items js-toc__items"><div class="FilterMenu__items--inn"><a href="#h-sales-strategies-in-digital-marketing" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Strategije poticanja prodaje u digitalnom marketingu</span></a><a href="#h-product-sales-email-template-subject-lines" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predlošci e-pošte predloška prodaje proizvoda</span></a><a href="#h-product-sales-email-templates" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predlošci e-pošte za prodaju proizvoda</span></a><a href="#h-product-sales-email-template-1" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predložak e-pošte za prodaju proizvoda 1</span></a><a href="#h-product-sales-email-template-2" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predložak e-pošte za prodaju proizvoda 2</span></a><a href="#h-product-sales-email-template-3" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predložak e-pošte za prodaju proizvoda 3</span></a><a href="#h-product-sales-email-template-4" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predložak e-pošte za prodaju proizvoda 4</span></a><a href="#h-product-sales-email-template-5" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predložak e-pošte za prodaju proizvoda 5</span></a><a href="#h-product-sales-email-templates-frequently-asked-questions" class="FilterMenu__item js-toc__item FilterMenu__item--h2" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Predlošci e-pošte o prodaji proizvoda – često postavljana pitanja</span></a><a href="#h-how-many-sales-emails-should-i-send-during-one-campaign" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Koliko e-poruka o kampanjama za poticanje prodaje trebam poslati tijekom jedne kampanje?</span></a><a href="#h-how-long-should-a-sales-email-be" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Koliko bi trebao biti dug e-mail za poticanje prodaje?</span></a><a href="#h-what-other-channels-apart-from-email-can-i-use-to-advertise-a-sales-campaign" class="FilterMenu__item js-toc__item FilterMenu__item--h3" title="Koristite naše predloške e-pošte za prodaju proizvoda. Oni su idealni za promoviranje svake prodaje. Samo spremite, prilagodite i gotovi ste!" hreflang="hr"><span class="FilterMenu__item-title js-toc__item-title">Koji se drugi kanali osim e-pošte mogu koristiti za oglašavanje kampanje za poticanje prodaje?</span></a></div></div></div></div>   <div class="compact-header__image"> <meta itemprop="image" content="https://www.liveagent.hr/app/themes/liveagent/assets/images/templates-category_marketing.jpg?ver=1.25.54"> <picture><img fetchpriority="high" src="https://www.liveagent.hr/app/themes/liveagent/assets/images/templates-category_marketing.jpg?ver=1.25.54" alt="Predlošci e-pošte za prodaju proizvoda" class="compact-header__img" urlslab-id="28"></picture> <div class="compact-header__logo"> <meta itemprop="image" content="https://www.liveagent.com/app/uploads/2019/09/LiveAgent-academy-thank-you-email.svg"> <img fetchpriority="high" src="https://www.liveagent.hr/wp/urlslab-download/b1b2b77fd4e94baa55fcbf09b0daac15/LiveAgent-academy-thank-you-email.svg" alt="Predlošci" class="compact-header__logo-img" urlslab-id="29"> </div> </div>  </div>   </div> </div> </div> <div class="wrapper Post__container"> <div class="Post__sidebar"> <div class="Signup__sidebar-wrapper"> <div class="Signup__sidebar urlslab-skip-keywords js-sidebar-sticky"> <div class="Signup__sidebar__title">Isprobajte besplatno</div> <div class="Signup__sidebar__subtitle">Bez obaveza</div> <form data-form-type="signup-trial-form" data-id="signup" data-plan-type="FreeTrial" data-free-form> <input data-id="grecaptcha" name="grecaptcha" type="hidden" value="" autocomplete="off"> <input data-id="ga_client_id" name="ga_client_id" type="hidden" value="" autocomplete="off"> <div data-id="nameFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="text" data-type="text" name="fullname" placeholder="Puno ime" value="" required="required" autocomplete="off" maxlength="100"> </div> <div class="ErrorMessage"></div> </div> <div data-id="mailFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <input type="email" name="email" placeholder="E-mail" value="" required="required" autocomplete="off" maxlength="255"> </div> <div class="ErrorMessage"></div> </div> <div data-id="domainFieldmain" class="Signup__sidebar__item Signup__sidebar__item domain"> <div class="InputWrapper"> <input type="text" data-type="text" name="subdomain" placeholder="Naziv poduzeća" required="required" autocomplete="off" maxlength="25"> <div class="Signup__sidebar__item__domain">.ladesk.com</div> </div> <div class="Signup__sidebar__item__info Tooltip"> <div class="Signup__sidebar__item__info__icon ComparePlans__info-icon fontello-info"></div> <div class="Tooltip__text Tooltip__text--right">Odaberite ime za svoju LiveAgent poddomenu. Većina ljudi koristi naziv poduzeća ili tima</div> </div> <div class="ErrorMessage"></div> </div> <div data-id="regionFieldmain" class="Signup__sidebar__item"> <div class="InputWrapper"> <div class="FilterMenu isSingleSelect"> <div class="FilterMenu__title flex flex-align-center"> <span>Choose your region (datacenter location)</span> </div> <div class="FilterMenu__items"> <div class="FilterMenu__items--inn"> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_NA" value="NA" data-title="Americas (US)"> <label for="signup_sidebar_region_NA"> <span>Americas (US)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_EU" value="EU" data-title="Europe & Africa (EU)"> <label for="signup_sidebar_region_EU"> <span>Europe & Africa (EU)</span> </label> </div> <div class="checkbox FilterMenu__item"> <input class="filter-item" type="radio" name="region" id="signup_sidebar_region_AS" value="AS" data-title="Asia & Pacific (SG)"> <label for="signup_sidebar_region_AS"> <span>Asia & Pacific (SG)</span> </label> </div> </div> </div> </div> </div> <div class="ErrorMessage"></div> <div class="DescriptionText">Data centre changes are not possible after account creation.</div> </div> <div data-id="captchaFieldmain" class="Signup__sidebar__item hidden"> <div class="grecaptcha-wrapper"></div> <div class="ErrorMessage"></div> </div> <div data-id="signUpError" class="hidden"></div> <div data-id="submitFieldmain" class="Signup__sidebar__submit urlslab-skip-keywords"> <button type="submit" data-id="createButtonmain" class="Button Button--full createTrialButton" onclick="dataLayer.push({'Click data-id': 'startYourfreeAccountBtn'});"> <div class="WorkingPanel" style="display: none;"> <img class="gear-wheels" alt="gear wheels" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/gear-wheels.gif" data-urlslabstyle="" 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9.48256C58.4643 9.40221 58.4911 9.33078 58.4911 9.26828V8.00935Z" fill="#050505"></path> </g> <defs> <clippath id="clip0_2264_6990"> <rect width="60" height="12.8571" fill="white"></rect> </clippath> </defs> </svg> <span>5/5</span> </a> <div class="Signup__sidebar__reviews--rating stars"> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> <span class="Signup__sidebar__reviews--rating stars__item"></span> </div> </div> </div> </div> </form> </div> </div> </div> <div class="Post__content"> <div class="Content" itemprop="text"> <p>Promotivne prodajne kampanje olakšavaju nam uvjeravanje potencijalnih kupaca <a href="https://www.liveagent.hr/povecajte-prodaju/" title="LiveAgent kombinira odličan live chat, tiketing i automatizaciju kako bi pružio izvrsnu podršku. Povećajte svoju prodaju s LiveAgent-om već danas!" hreflang="hr" onover-preload="1">da kupuju.</a> Kako bi stvari bile glatke, vlasnici online trgovina moraju unaprijed pripremiti godišnju prodaju i promocije.</p> <h2 class="wp-block-heading" id="h-sales-strategies-in-digital-marketing"><strong>Strategije poticanja prodaje u digitalnom marketingu</strong></h2> <p>Vrijeme je da se suočimo s tim: prodaja nije ono što je bila. Danas se popusti i promocije događaju tijekom cijele godine, posebno u sektoru e-trgovine. Stoga se potencijalnim klijentima prodaja više ne čini tako posebna, pa je stoga sve teže i teže uvjeriti kupce u kupnju.</p> <p>Prije nego počnemo, moramo napraviti jednu razliku. Iako možete kupiti artikle po sniženim cijenama tijekom cijele godine, konceptualno oni nisu isto što i puna prodaja. Evo kako razlikovati ove dvije stvari:</p> <ul class="wp-block-list"><li><strong>Pojam popust </strong>može se smatrati snižavanjem cijene određenih artikala, općenito na kraju sezone. Popusti se obično događaju u određeno doba godine. Mnoge zemlje imaju posebne propise i uvjete koje vlasnici tvrtki moraju ispuniti pri organiziranju akcije poticanja prodaje s popustom.</li></ul> <ul class="wp-block-list"><li><strong>Posebne ponude </strong>pružaju mogućnost nabavke artikala po sniženoj cijeni, ali bez podnošenja uvjeta prodaje. Na primjer, mogli biste promovirati ponudu “3 po cijeni 2” za (niz) proizvoda.</li></ul> <ul class="wp-block-list"><li><strong>Ostaci</strong> su diskontirana roba čija je cijena pala zbog trošenja, zlouporabe, zastarjelosti, nedostataka u proizvodnji ili iz drugih razloga.</li></ul> <p>Da biste saznali više o prednostima kampanja za poticanje prodaje, pogledajte naše <a href="https://www.liveagent.hr/predlosci/predprodaja/" title="Koristite naše potpuno prilagodljive predloške e-pošte u pretprodaji kako biste potaknuli Vaš potencijal i interes postojećih kupaca za Vaše prodajne kampanje." hreflang="hr" onover-preload="1">Predloške e-pošte u pretprodaji</a>.</p> <figure class="wp-block-image size-large"><a href="https://www.liveagent.com/app/uploads/2020/09/Screenshot-2020-09-25-at-09.38.50.png" data-lightbox="gallery" title="App - Uploads - 2020 - 09 - Screenshot 2020 09 25 At 09.38.50.png" onover-preload="1"><picture><source 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https://www.liveagent.hr/wp/urlslab-download/9d0b05764b189645796f2264b2ed012d/Screenshot-2020-09-25-at-09.38.50-620x335.png 620w, https://www.liveagent.hr/wp/urlslab-download/1701a30e11b47bb632cce268a91ccb56/Screenshot-2020-09-25-at-09.38.50-700x378.png 700w, https://www.liveagent.hr/wp/urlslab-download/bf68f222f0fd317f85e35aa36ccaa235/Screenshot-2020-09-25-at-09.38.50-185x100.png 185w, https://www.liveagent.hr/wp/urlslab-download/4ba578bdf3f7735fab9d8e6bc1970ea4/Screenshot-2020-09-25-at-09.38.50-110x59.png 110w, https://www.liveagent.hr/wp/urlslab-download/d4a23d220181cba08f8391070ef65f11/Screenshot-2020-09-25-at-09.38.50-485x262.png 485w, https://www.liveagent.hr/wp/urlslab-download/17baff2fe6d12564bb93a0e735f7e0f8/Screenshot-2020-09-25-at-09.38.50-41x22.png 41w, https://www.liveagent.hr/wp/urlslab-download/13c1e2a68df46a68efb483e940eec963/Screenshot-2020-09-25-at-09.38.50-250x135.png 250w, https://www.liveagent.hr/wp/urlslab-download/6a1a30ebce0dcdb3e06c644791c957e8/Screenshot-2020-09-25-at-09.38.50-1536x830.png 1536w, https://www.liveagent.hr/wp/urlslab-download/3b871643b47e3326147ac148475c7577/Screenshot-2020-09-25-at-09.38.50-2048x1107.png 2048w, https://www.liveagent.hr/wp/urlslab-download/a2895ebb795548aa69d348295630a692/Screenshot-2020-09-25-at-09.38.50-680x368.png 680w" urlslab-lazy="yes" sizes="(max-width: 1024px) 100vw, 1024px"></source><source data-srcset="https://www.liveagent.hr/wp/urlslab-download/16aee296dfea2f6fefda4879514bd1a7/Screenshot-2020-09-25-at-09.38.50-1024x554.png.webp" urlslab-lazy="yes" type="image/webp"></source><img fetchpriority="high" decoding="async" width="1024" height="554" alt="Prilagođavanje predloška e-pošte" class="wp-image-87389" data-src="https://www.liveagent.hr/wp/urlslab-download/bb5883661d61874105abcfce9a597121/Screenshot-2020-09-25-at-09.38.50-1024x554.png" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="31"></picture></a><figcaption>Prilagodite predloške e-pošte izravno u LiveAgentu</figcaption></figure> <p>Da biste ponudili razumnu strategiju prodaje ili određene popuste, morate se vratiti na ostatak marketinškog plana i zapitati se što želite postići.</p> <p>Jedan od najvažnijih elemenata kampanje za poticanje prodaje je marketing putem e-pošte. Korištenje e-pošte za promocije teoretski je vrlo jednostavno: slike proizvoda i informacije o popustima trebaju to učiniti, zar ne? Realnost nije tako jednostavna. Svaka promotivna poruka trebala bi biti dio šire strategije izgradnje odnosa sa svojim klijentima. Zato je vrlo važno znati usavršiti dizajn, ton glasa, frekvenciju i kreativnost ponuda kako bi donijele željene rezultate. </p> <p>Okupili smo pet moćnih predložaka <a href="https://www.liveagent.hr/tiketing-softver/" title="Istražite izbor tiketing softvera koji su najčešće korišteni na tržištu. Izaberite idealni tiketing alat i podignite vašu korisničku uslugu u zvijezde." hreflang="hr" onover-preload="1">e-pošte</a> o prodaji proizvoda koji će Vam pomoći u komunikaciji s potencijalnim klijentima i informirati ih o sljedećoj velikoj prodaji.</p> <h2 class="wp-block-heading" id="h-product-sales-email-template-subject-lines"><strong>Predlošci e-pošte predloška prodaje proizvoda</strong></h2> <ul class="wp-block-list"><li>POŽURITE ili ćete možda propustiti!</li><li>Naša prodajna kampanja počinje za 3…2…1…</li><li>Ostvarite [X]% popusta!</li><li>Još [X] dana sjajnih ponuda…</li><li>[X]% popusta na SVE</li><li>Do [X]% popusta</li><li>Nabavite naše najbolje proizvode po ludo niskim cijenama</li><li>[Sezonska] rasprodaja – do [X]% popusta</li><li>Cijene su nam upravo pale. Ne propustite</li><li>Pozdravite niže cijene u [tvrtki]</li><li>Najbolji dan ikad…</li><li>Pssst… hej, ti – da, ti! Nova prodaja upravo je počela na našoj e-trgovini</li></ul> <h2 class="wp-block-heading" id="h-product-sales-email-templates"><strong>Predlošci e-pošte za prodaju proizvoda</strong></h2> <h3 class="wp-block-heading" id="h-product-sales-email-template-1"><strong>Predložak e-pošte za prodaju proizvoda 1</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Hello [name], <p>Our favorite season is here! Starting today, you can enjoy lower prices in our online store.</p> <p>All our products are listed for cheaper prices, with discounts of up to [X]%!</p> <p>Here are just a few examples:</p> <p>[A table presenting discounted items with previous and new prices].</p> <p>Click here to check out the offer [link].</p> <p>Happy shopping!<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopirajte u međuspremnik</span></button> </div> <h3 class="wp-block-heading" id="h-product-sales-email-template-2"><strong>Predložak e-pošte za prodaju proizvoda 2</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> CHECK OUT THE MOST IRRESISTIBLE OFFERS <p>Enjoy up to 70% discounts on thousands of products.</p> <p>The sale is on for:</p> <p>[W]<br> [X]<br> [Y]<br> [Z]<br> Days<br> Hours<br> Minutes<br> Seconds</p> <p>BUY NOW<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopirajte u međuspremnik</span></button> </div> <h3 class="wp-block-heading" id="h-product-sales-email-template-3"><strong>Predložak e-pošte za prodaju proizvoda 3</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Take an extra [X]% off of items that are already discounted by up to [Y]% <p>[image]</p> <p>You have time until [time] on [day of the week] to use your unique code to get an [X]% EXTRA discount off all products, including those with already reduced prices.</p> <p>Hurry up. Your closet will thank you!</p> <p>YOUR MAGIC CODE: [promo code]<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopirajte u međuspremnik</span></button> </div> <h3 class="wp-block-heading" id="h-product-sales-email-template-4"><strong>Predložak e-pošte za prodaju proizvoda 4</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Thanks for being you! <p>We couldn’t wait any longer so we’re bringing on the sales early! Enjoy up to [X]% off.</p> <p>Tonight at [time] you will be granted special access to our private online sale. This is a small “thank you” for being a subscriber of our newsletter or using our mobile app.</p> <p>[button] ACCESS THE STORE<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopirajte u međuspremnik</span></button> </div> <h3 class="wp-block-heading" id="h-product-sales-email-template-5"><strong>Predložak e-pošte za prodaju proizvoda 5</strong></h3> <div class="Copy"> <div class="textarea-pseudo"> <br> Hey [Name] <p>Did you know that you can get a [X]% discount on all items from the [spring/summer/fall/winter] collection on our website this week? Simply use [code] at checkout and your discount will be applied!</p> <p>[button] SHOP<br> </p></div> <button class="Button Button--outline Button--copy"><span>Kopirajte u međuspremnik</span></button> </div> <h2 class="wp-block-heading" id="h-product-sales-email-templates-frequently-asked-questions"><strong>Predlošci e-pošte o prodaji proizvoda – često postavljana pitanja</strong></h2> <h3 class="wp-block-heading" id="h-how-many-sales-emails-should-i-send-during-one-campaign"><strong>Koliko e-poruka o kampanjama za poticanje prodaje trebam poslati tijekom jedne kampanje?</strong></h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Gumb za dijeljenje s vanjskim mjestima" class="wp-image-33032" width="55" height="55" data-src="https://www.liveagent.hr/wp/urlslab-download/17b6b30a9b264606e5af95b3e5f9b6e1/External-e-mail-domain.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="32"></figure></div> <p>Mnogo je aspekata koji mogu utjecati na vašu konačnu odluku. Prvi je trajanje kampanje. Drugo, reputacija vaše domene i prethodna statistika kampanje (stopa otvorenosti, stopa klikanja i stopa napuštanja početne stranice). I na kraju, povratne informacije iz vaše <a href="https://www.liveagent.hr/funkcionalnosti/baza-znanja/" title="LiveAgent nudi prilagodljivu Bazu znanja s forumima i pretraživim widgetima. Isprobajte besplatno i unaprijedite korisničku podršku!" hreflang="hr" onover-preload="1">baze</a> podataka. Uvijek slušajte povratne informacije svojih kupaca. U slučaju da počnu odgovarati na vaše e-poruke govoreći da više ne žele primati e-poštu od Vas, trebali biste ih odmah ukloniti s odgovarajućih popisa za slanje e-pošte.</p> <h3 class="wp-block-heading" id="h-how-long-should-a-sales-email-be"><strong>Koliko bi trebao biti dug e-mail za poticanje prodaje?</strong></h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Otvorena e-pošta s zahvalnošću i poklonom" class="wp-image-31052" width="55" height="55" data-src="https://www.liveagent.hr/wp/urlslab-download/b1b2b77fd4e94baa55fcbf09b0daac15/LiveAgent-academy-thank-you-email.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="33"></figure></div> <p>Ova vrsta e-pošte može biti dulja od najjednostavnijih, informativnih poruka e-pošte koje šaljete. Prosljeđujete poruku i pokušavate privući pažnju primatelja. Dopustite sebi da upotrijebite bogatiji opisni jezik i dajte primjere-koristite slike i napišite privlačne naslove.</p> <h3 class="wp-block-heading" id="h-what-other-channels-apart-from-email-can-i-use-to-advertise-a-sales-campaign"><strong>Koji se drugi kanali osim e-pošte mogu koristiti za oglašavanje kampanje za poticanje prodaje?</strong></h3> <div class="wp-block-image"><figure class="alignleft size-large is-resized"><img decoding="async" alt="Podrška za više kanala" class="wp-image-35887" width="55" height="55" data-src="https://www.liveagent.hr/wp/urlslab-download/1738dc3fc6492f20f171a4ea7df3ba17/Multi-channel-support.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="34"></figure></div> <p>Koliko god marketing putem e-pošte bio moćan, nikada ne biste trebali računati samo na jedan komunikacijski kanal. Planirajte kreativne postove na društvenim medijima i iskoristite oglase na društvenim mrežama. Ovisno o vašoj ciljanoj publici, možda ćete htjeti koristiti i SEM poput Google Ads-a. Oglasne kampanje i skočni prozori također bi mogli donijeti izvrsne rezultate. </p> <div class="BlockDiscover BlockDiscover--discover" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/cta_new_bg.svg"> <p class="BlockDiscover__title">Start sending out product sale emails directly from LiveAgent</p> <p class="BlockDiscover__text">Register for our free 14-day trial, and put our templates to the test. No credit card required.</p> <div class="BlockDiscover__buttons"> <a href="/probni-period/" class="Button Button--knockout" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Free Trial</span> </a> <a href="/demo/" class="Button Button--outline Button--outline__white" title="Želite li saznati više o LiveAgent-u? Zatražite besplatan demo kako bi saznali više o LiveAgent-u i kako vam može pomoći da uspijete." hreflang="hr" onover-preload="1"> <span>Dogovorite demo</span> </a> </div> <div class="BlockDiscover__right__img" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/cta_new_chat.png"></div> </div> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [{ "@type": "Question", "name": "Koliko e-poruka o kampanjama za poticanje prodaje trebam poslati tijekom jedne kampanje?", "acceptedAnswer": { "@type": "Answer", "text": "Mnogi aspekti mogu utjecati na ovu odluku. Prvi aspekt je trajanje kampanje. Druga je reputacija va&scaron;e domene i prethodna statistika kampanje. I na kraju, povratne informacije iz va&scaron;e baze podataka. Uvijek slu&scaron;ajte povratne informacije svojih kupaca." } }, { "@type": "Question", "name": "Koliko bi trebao biti dug e-mail za poticanje prodaje? ", "acceptedAnswer": { "@type": "Answer", "text": "E-poruke o promociji prodaje mogu biti duže od najjednostavnijih, informativnih poruka koje &scaron;aljete. Prenosite poruku i poku&scaron;avate privući pozornost primatelja. Dakle, možete koristiti vi&scaron;e prodajni, opisni jezik i predstaviti primjere-koristiti slike i pisati privlačne naslove." } }, { "@type": "Question", "name": "Koje druge kanale, osim e-po&scaron;te, mogu koristiti za ogla&scaron;avanje kampanje za poticanje prodaje?", "acceptedAnswer": { "@type": "Answer", "text": "Koliko god marketing putem e-po&scaron;te bio moćan, nikada ne biste trebali računati samo na jedan komunikacijski kanal. Planirajte kreativne postove na dru&scaron;tvenim medijima i iskoristite oglase na dru&scaron;tvenim mrežama." } }] } </script> <div class="Post__buttons"> <a href="/predlosci/" class="Button Button--outline Button--back" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1"><span>Nazad na predloške</span></a> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Kreirajte račun besplatno</span> </a> </div> <div class="Post__content__resources"> <div class="Post__sidebar__title h4">Povezani članci</div> <div class="SimilarSources"> <div class="urlslab-rel-res-items urlslab-rel-res-design-default urlslab-rel-res-items-with-image urlslab-rel-res-items-with-summary flowhunt-skip"><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/predlosci/azuriranje-proizvoda/" title="Uključite svoje klijente pomoću naših predložaka e-pošte za ažuriranje proizvoda. Spremni su za upotrebu, ali i potpuno prilagodljivi." hreflang="hr" onover-preload="1"><img alt="Uključite svoje klijente pomoću naših predložaka e-pošte za ažuriranje proizvoda. Spremni su za upotrebu, ali i potpuno prilagodljivi." data-src="https://www.liveagent.hr/wp/urlslab-download/def5b3002ea436cc2a37b3d92c2393ac/1729112124_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="35"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/predlosci/azuriranje-proizvoda/" title="Uključite svoje klijente pomoću naših predložaka e-pošte za ažuriranje proizvoda. Spremni su za upotrebu, ali i potpuno prilagodljivi." hreflang="hr" onover-preload="1">Predlošci e-pošte za ažuriranje proizvoda</a></p><p class="urlslab-rel-res-item-summary">Otkrijte savjete i 10 predložaka e-pošte za ažuriranje proizvoda koji će poboljšati angažman korisnika, povećati prodaju i zadovoljstvo kupaca. Saznajte kako stvoriti učinkovite e-poruke koje ističu prednosti vaših ažuriranja i privlače nove korisnike. Posjetite LiveAgent za prilagodljive predloške i poboljšajte vašu komunikaciju s korisnicima.</p><a href="https://www.liveagent.hr/predlosci/azuriranje-proizvoda/" title="Uključite svoje klijente pomoću naših predložaka e-pošte za ažuriranje proizvoda. Spremni su za upotrebu, ali i potpuno prilagodljivi." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/predlosci/preporuka-za-e-trgovinu/" title="Iskoristite naša tri vrlo uspješna predloška e-pošte za preporuku e-trgovine, koje možete prilagoditi prema svojim potrebama." hreflang="hr" onover-preload="1"><img alt="Iskoristite naša tri vrlo uspješna predloška e-pošte za preporuku e-trgovine, koje možete prilagoditi prema svojim potrebama." data-src="https://www.liveagent.hr/wp/urlslab-download/50061d3b89414722b6369a51d6e4b3b9/1728934780_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="36"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/predlosci/preporuka-za-e-trgovinu/" title="Iskoristite naša tri vrlo uspješna predloška e-pošte za preporuku e-trgovine, koje možete prilagoditi prema svojim potrebama." hreflang="hr" onover-preload="1">Predlošci e-pošte za preporuku e-trgovine</a></p><p class="urlslab-rel-res-item-summary">Iskoristite naša tri vrlo uspješna predloška e-pošte za preporuku e-trgovine, koje možete prilagoditi prema svojim potrebama.</p><a href="https://www.liveagent.hr/predlosci/preporuka-za-e-trgovinu/" title="Iskoristite naša tri vrlo uspješna predloška e-pošte za preporuku e-trgovine, koje možete prilagoditi prema svojim potrebama." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/predlosci/e-trgovina/" title="Uključivanje predložaka e-pošte za sve prigode, uključujući pretprodaju, nadogradnju, unakrsnu prodaju, kupone, napuštenu košaricu i još mnogo toga." hreflang="hr" onover-preload="1"><img alt="Uključivanje predložaka e-pošte za sve prigode, uključujući pretprodaju, nadogradnju, unakrsnu prodaju, kupone, napuštenu košaricu i još mnogo toga." data-src="https://assets.flowhunt.io/screenshots/67d5c5549ec509e6/63b9448ed9a6aefb/1728977231_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="37"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/predlosci/e-trgovina/" title="Uključivanje predložaka e-pošte za sve prigode, uključujući pretprodaju, nadogradnju, unakrsnu prodaju, kupone, napuštenu košaricu i još mnogo toga." hreflang="hr" onover-preload="1">Predlošci e-pošte za e-trgovinu</a></p><p class="urlslab-rel-res-item-summary">Uključivanje predložaka e-pošte za sve prigode, uključujući pretprodaju, nadogradnju, unakrsnu prodaju, kupone, napuštenu košaricu i još mnogo toga.</p><a href="https://www.liveagent.hr/predlosci/e-trgovina/" title="Uključivanje predložaka e-pošte za sve prigode, uključujući pretprodaju, nadogradnju, unakrsnu prodaju, kupone, napuštenu košaricu i još mnogo toga." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div><div class="urlslab-rel-res-item urlslab-skip-keywords"><div class="urlslab-rel-res-item-screenshot"><a href="https://www.liveagent.hr/predlosci/popust/" title="Ako ste potrošač u potrazi za popustom od dobavljača, možda će vam ovi email predlošci za popust koristiti." hreflang="hr" onover-preload="1"><img alt="Ako ste potrošač u potrazi za popustom od dobavljača, možda će vam ovi email predlošci za popust koristiti." data-src="https://www.liveagent.hr/wp/urlslab-download/09ea5bfc9f3c1c29997ea8586fa5ab04/1729058987_200.webp" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="38"></a></div><div class="urlslab-rel-res-item-text"><p class="urlslab-rel-res-item-title"><a href="https://www.liveagent.hr/predlosci/popust/" title="Ako ste potrošač u potrazi za popustom od dobavljača, možda će vam ovi email predlošci za popust koristiti." hreflang="hr" onover-preload="1">Email predlošci za popust</a></p><p class="urlslab-rel-res-item-summary">Ako ste potrošač u potrazi za popustom od dobavljača, možda će vam ovi email predlošci za popust koristiti.</p><a href="https://www.liveagent.hr/predlosci/popust/" title="Ako ste potrošač u potrazi za popustom od dobavljača, možda će vam ovi email predlošci za popust koristiti." class="urlslab-rel-res-item-arrow" hreflang="hr" onover-preload="1"></a></div></div></div> </div> </div> </div> </div> </div> </div> </div> <section class="GoodHands hidden "> <div class="wrapper"> <div class="GoodHands__text"> <h3 id="h-you-will-bein-good-hands">You will be<br>in Good Hands!</h3> <p>Join our community of happy clients and provide excellent customer support with LiveAgent.</p> <div class="Buttons"> <a href="/probni-period/" class="Button Button--full" title="Razmišljate o implementaciji LiveAgent-ovog help desk softvera? Popunite svoje detalje i započnite besplatno probno razdoblje. Kreditna kartica nije potrebna." hreflang="hr" onover-preload="1"> <span>Start 14-days free trial</span> </a> <a href="/demo/" onclick="ga( 'send', 'event', 'Demo bar Button', 'start', 'Schedule a demo' )" class="Button Button--outline" title="Želite li saznati više o LiveAgent-u? Zatražite besplatan demo kako bi saznali više o LiveAgent-u i kako vam može pomoći da uspijete." hreflang="hr" onover-preload="1"> <span>Dogovorite demo</span> </a> </div> <ul class="GoodHands__logos flex"> <li class="GoodHands__logo"> <a href="/nagrade/" title="Capterra" hreflang="hr" onover-preload="1"> <img alt="Capterra" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo-capterra.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="39"> </a> <div class="GoodHands__stars"> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> <svg class="GoodHands__star"><use xlink:href="https://www.liveagent.hr/app/themes/liveagent/assets/images/icons.svg?ver=1.25.54#star-solid"></use></svg> </div> </li> <li class="GoodHands__logo"> <a href="/nagrade/" title="G2 Crowd" hreflang="hr" onover-preload="1"> <img alt="G2 Crowd" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo_g2.svg?ver=1.25.54" data-urlslabstyle="" style="opacity: 0; 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transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="42"></picture> </div> </div> </section> <script> function showGoodHands() { const goodhands = document.querySelector('.GoodHands'); goodhands.classList.remove('hidden'); } window.addEventListener('load', () => { showGoodHands(); window.removeEventListener('load', showGoodHands); }); </script> <footer class="Footer urlslab-skip-keywords urlslab-skip-fragment" data-scrollsidebars="true" style="" urlslab-lazy-bgimage="https://www.liveagent.hr/app/themes/liveagent/assets/images/footer-bg.svg"> <div class="Footer__top"> <div class="wrapper"> <div class="Footer__top__row"> <div class="Footer__top__column"> <div class="nav_menu-19 widget_nav_menu"><div class="Footer__top__column__title Footer__top__column__title--image h5"><img alt="LiveAgent" data-src="https://www.liveagent.hr/app/themes/liveagent/assets/images/logo_liveagent_light.svg" data-urlslabstyle="" style="opacity: 0; transition: opacity .5s;" urlslab-lazy="yes" urlslab-id="43">LiveAgent</div><div class="menu-footer-top-liveagent-croatian-container"><ul id="menu-footer-top-liveagent-croatian" class="menu"><li id="menu-item-932478"><a href="https://www.liveagent.hr/cjenik/" urlslab_href_old="/cijene/" title="LiveAgent nudi planove koji počinju od 15 $ po agentu mjesečno i uključuju tiketiranje putem e-pošte, značajku chata uživo, bazu znanja i još mnogo toga. Cijeli paket dostupan je za 69 $ po agentu mjesečno." hreflang="hr" onover-preload="1">Plaćanje</a></li> <li id="menu-item-743499"><a href="https://www.liveagent.hr/funkcionalnosti/" title="Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available." hreflang="hr" onover-preload="1">Funkcionalnosti</a></li> <li id="menu-item-743500"><a href="https://www.liveagent.hr/integracije/" title="Maksimizirajte korisničko iskustvo s LiveAgent integracijama i proširite funkcionalnosti vašeg podrškog softvera jednostavno i učinkovito!" hreflang="hr" onover-preload="1">Integracije</a></li> <li id="menu-item-400556"><a href="https://www.liveagent.hr/alternative/" title="Izvrsna korisnička usluga započinje usporedbom određenih help desk softvera. Isprobajte LiveAgent s 14-dnevnim besplatnim probnim razdobljem. Izgradite odnose i povećajte prodaju." hreflang="hr" onover-preload="1">Alternative</a></li> <li id="menu-item-818024"><a href="https://www.liveagent.hr/obilazak-2/" urlslab_href_old="/obilazak/" title="Upoznajte se s LiveAgent-om i otkrijte sve nevjerojatne alate i značajke u našoj višekanalnoj help desk aplikaciji. Isprobajte ga danas i poboljšajte svoju korisničku uslugu." hreflang="hr" onover-preload="1">Obilazak</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-21 widget_nav_menu"><div class="Footer__top__column__title h5">Podrška</div><div class="menu-footer-top-support-croatian-container"><ul id="menu-footer-top-support-croatian" class="menu"><li id="menu-item-400565"><a href="https://support.liveagent.com/" title="LiveAgent support portal" hreflang="en-US">Portal za podršku</a></li> <li id="menu-item-400569"><a href="https://www.liveagent.hr/migracija/" title="Migrirajte svoje podatke na LiveAgent jednostavno i bez stresa uz pomoć naših unaprijed napravljenih dodataka ili uz podršku naših tehničkih stručnjaka. Iskoristite besplatni probni period od 14 ili 30 dana i otkrijte sve prednosti našeg sveobuhvatnog softvera za korisničku podršku. Uživajte u briljantnoj službi za korisnike, značajnim uštedama i podršci na 43 jezika. Pridružite se tisućama zadovoljnih korisnika i unaprijedite svoj proces podrške već danas!" hreflang="hr" onover-preload="1">Prebacivanje podataka</a></li> <li id="menu-item-400570"><a href="https://status.liveagent.com/" title="Check the real-time status of LiveAgent services. All systems are operating normally, including admin panel, call and video functions, ticket operations, and email services. Stay updated with the latest service status." hreflang="en">Status sustava</a></li> <li id="menu-item-400571"><a href="https://changelog.liveagent.com/" title="Discover the latest updates and improvements in LiveAgent's changelog. Stay informed about new features, bug fixes, and enhancements to optimize your customer service experience. Visit now for detailed insights!" hreflang="en">Zapis izmjena</a></li> <li id="menu-item-400574"><a href="https://www.liveagent.hr/zahtjev-za-ponudu/" title="Potrebni su vam konkretni odgovori na vaša konkretna pitanja u vezi s našim softverom? Kontaktirajte nas i izravno ćemo vam se javiti s odgovorima." hreflang="hr" onover-preload="1">Zahtjev za prijedlog</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-22 widget_nav_menu"><div class="Footer__top__column__title h5">Poduzeće</div><div class="menu-footer-top-company-croatian-container"><ul id="menu-footer-top-company-croatian" class="menu"><li id="menu-item-453624"><a href="https://www.liveagent.hr/o-nama/o-liveagent-u/" title="LiveAgent je originalni softver korisničke podrške koji je razvila tvrtka Quality Unit. Osnivači su shvatili da je komunikacija s klijentima često neefikasna te su odlučili razviti supersposobni alat korisničke podrške s live chatom, tiketingom i drugim mogućnostima. Danas, LiveAgent služi preko 150 milijuna korisnika i preko 40.000 poduzeća diljem svijeta. Tvrtka teži tome da ponudi inovativan alat koji nastavlja evoluirati u skladu s potrebama klijenata, dok je misija da stvori funkcionalan, cjenovno prihvatljiv i koristan softver. Vizija tvrtke je da smjesti korisničku podršku u centar svakog posla te da odlična korisnička služba postane standardna praksa." hreflang="hr" onover-preload="1">O nama</a></li> <li id="menu-item-400492"><a href="https://www.liveagent.hr/nagrade/" title="Discover the award-winning capabilities of LiveAgent, a leading software solution recognized for excellence in customer support, live chat, and more. Benefit from 24/7 support, no setup fees, and a free month trial. Join prominent users like Forbes and Airbus in enhancing your customer service experience." hreflang="hr" onover-preload="1">Nagrade & certifikati</a></li> <li id="menu-item-743432"><a href="https://www.liveagent.hr/price-o-uspjehu/" title="Softver LiveAgent nudi mogućnosti za upravljanje emailovima, podršku, telefonsku podršku, pozivni centar i upravljanje pritužbama. Također nudi mogućnosti integracija, podršku i blog te izradu akademija i Predložaka. LiveAgent nudi i korisničku službu, VoIP partnerstvo i affiliate program. Sva prava pridržana © 2004-2023 Quality Unit, LLC." hreflang="hr" onover-preload="1">Recenzije korisnika</a></li> <li id="menu-item-400494"><a href="/integracije#voip-partneri/" title="LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now." hreflang="hr" onover-preload="1">VoIP partneri</a></li> <li id="menu-item-400497"><a href="https://www.liveagent.hr/affiliate-program/" title="Pridružite se LiveAgent-ovom affiliate programu i ostvarite izvješća o prodaji, prometu i izvedbi u stvarnom vremenu. Unaprijedite korisničku podršku uz naš višekanalni help desk softver. Počnite zarađivati već danas!" hreflang="hr" onover-preload="1">Affiliate program</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-23 widget_nav_menu"><div class="Footer__top__column__title h5">Naučite</div><div class="menu-footer-top-learn-croatian-container"><ul id="menu-footer-top-learn-croatian" class="menu"><li id="menu-item-400529"><a href="/blog/" title="Otkrijte najnovije vijesti i savjete o korisničkoj podršci s fokusom na help desk softver i zadovoljstvo kupaca. Naučite kako izgraditi bazu vjernih klijenata i održati svoj tim produktivnim uz LiveAgent. Pridružite se našoj zajednici zadovoljnih korisnika i unaprijedite svoju korisničku podršku." hreflang="hr" onover-preload="1">Blog</a></li> <li id="menu-item-743465"><a href="https://www.liveagent.hr/rjecnik-korisnicke-podrske/" title="Learn about customer service terminology and jargon inside the LiveAgent glossary and get better every single day." hreflang="hr" onover-preload="1">Rječnik</a></li> <li id="menu-item-743473"><a href="https://www.liveagent.hr/akademija/" title="Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy." hreflang="hr" onover-preload="1">Akademija</a></li> <li id="menu-item-743476"><a href="https://www.liveagent.hr/predlosci/" title="Seeking professional email templates? Look no further. LiveAgent provides free email templates for marketing, sales, live chat, and help desk purposes." hreflang="hr" onover-preload="1">Predlošci</a></li> <li id="menu-item-400538"><a href="https://www.liveagent.hr/test-tipkanja/" title="Testirajte svoju vještinu tipkanja s LiveAgent-ovim besplatnim testom tipkanja. Saznajte koliko brzo tipkate u roku od nekoliko minuta i besplatno vježbajte kako biste napredovali." hreflang="hr" onover-preload="1">Test tipkanja</a></li> <li id="menu-item-743477"><a href="https://www.liveagent.hr/kalkulator-troskova/" title="LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits." hreflang="hr" onover-preload="1">Kalkulator troškova</a></li> </ul></div></div> </div> <div class="Footer__top__column"> <div class="nav_menu-156 widget_nav_menu"><div class="Footer__top__column__title h5">Popularno</div><div class="menu-footer-top-popular-croatian-container"><ul id="menu-footer-top-popular-croatian" class="menu"><li id="menu-item-743501"><a href="https://www.liveagent.hr/softver-korisnicke-sluzbe/" title="Izbor softvera korisničke službe za najkorištenije platforme na tržištu. Izaberite idealni i podignite svoju korisničku službu u zvijezde." hreflang="hr" onover-preload="1">Softver za korisničku službu</a></li> <li id="menu-item-743502"><a href="https://www.liveagent.com/blog/best-voip-phone-systems-and-integrations/" title="Explore the top 20 VoIP phone systems and integrations for 2024 to enhance your business communications. Learn how to choose the best VoIP solution based on features, pricing, and requirements to streamline operations effectively. Discover the benefits of VoIP technology and find the perfect fit for your company's needs." hreflang="en-US" onover-preload="1">VoIP telefonski sustavi</a></li> <li id="menu-item-743503"><a href="https://www.liveagent.hr/samoposluzni-softver/" title="Otkrijte najbolji samoposlužni softver za klijente u 2024! Smanjite potrebu za korisničkom službom uz naš vodič kroz popularne alate, njihove prednosti i trendove. Posjetite LiveAgent za više informacija i unaprijedite podršku 24/7!" hreflang="hr" onover-preload="1">Samoposlužni softver</a></li> <li id="menu-item-743504"><a href="https://www.liveagent.hr/softver-dolazni-poziv-call-centar/" title="Otkrijte kako LiveAgent softver za dolazne pozive pomaže tvrtkama da poboljšaju korisničko iskustvo i povećaju prodaju pomoću IVR tehnologije, pametnog usmjeravanja poziva i integriranog video chata. 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