Technology Support Resources - Connections Academy

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id="menu-item--ourprogram" class="dropdown-menu"> <li> <section class="column-control section"> <div class="container"> <div class="row"><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/program/cost/" aria-label="cost"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/cost.svg" alt="Costs icon"/> </picture> <figcaption> <h6 class="content-tile__title">Cost</h6> <p class="content-tile-subtitle">Explore associated costs for our tuition-free school.</p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/program/student-stories/" aria-label="student success"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/success.svg" alt="Student Success icon"/> </picture> <figcaption> <h6 class="content-tile__title">Success Stories</h6> <p class="content-tile-subtitle">Empowering students to 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actually looks like.</p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/program/parents/" aria-label="parent involvement"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/parent.svg" alt="Parent Involvement icon"/> </picture> <figcaption> <h6 class="content-tile__title">Parent Involvement</h6> <p class="content-tile-subtitle">Help your child learn and grow as their Learning Coach.</p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"></div></div> </div> </section> <section class="column-control section"> <div class="container"> <div class="row"><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/program/college-career-readiness/" aria-label="collage careers"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/college.svg" alt="College and Career 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src="/content/dam/pvs/ca/icons/elementary.svg" alt="Elementary School icon"/> </picture> <figcaption> <h6 class="content-tile__title">Elementary School</h6> <p class="content-tile-subtitle">Helping students develop a strong foundation.</p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/schools-near-me/middle-school/" aria-label="middle school"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/middle.svg" alt="Middle School icon"/> </picture> <figcaption> <h6 class="content-tile__title">Middle School</h6> <p class="content-tile-subtitle">Empowering students to broaden their skills.</p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/schools-near-me/high-school/" aria-label="high school"> <picture> <img loading='lazy' 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Learn here. </p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/support/events/" aria-label="information sessions"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/information.svg" alt="Information Sessions icon"/> </picture> <figcaption> <h6 class="content-tile__title">Information Sessions</h6> <p class="content-tile-subtitle">Get to know Connections Academy in an upcoming event.</p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/support/school-store/" target="_blank" class="new-window" rel="noreferrer" aria-label="school store"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/store.svg" alt="School Store icon"/> </picture> <figcaption> <h6 class="content-tile__title">School Store</h6> <p class="content-tile-subtitle">Show your Connections Academy pride!</p> </figcaption> </a> </figure> </div> </div> </div></div> </div> </section> <section class="column-control section"> <div class="container"> <div class="row"><div class="col-md-4 col-12"><div class="content-tile section"> <div class="content-tile-container"> <figure> <a href="/support/technology/" aria-label="technology"> <picture> <img loading='lazy' src="/content/dam/pvs/ca/icons/technology.svg" alt="Technology Support icon"/> </picture> <figcaption> <h6 class="content-tile__title">Technology Support</h6> <p class="content-tile-subtitle">We’re here to help.</p> </figcaption> </a> </figure> </div> </div> </div><div class="col-md-4 col-12"></div><div class="col-md-4 col-12"></div></div> </div> </section> </li> </ul> </li> </ul> </div> </nav> </div><div class="col-md-4 col-12"><div class="function-panel section facet__module-wrapper header-nav-search-box ca-search-box-body algolia-autocomplete-pvs"> <div class="facet__auto_suggest" data-hide-tags="true"></div> </div> <div class="search-box section header-nav-search-box hide"> <form action="https://www.connectionsacademy.com/search-results/" role="search" data-parsley-validate> <input type="hidden" name="_charset_" value="UTF-8"/> <input class="search-box-input" type="search" title="Search" aria-label="Search the site" minlength="3" pattern="^[^*?]*$" placeholder="Search" id="search-box-input" name="q" data-parsley-errors-messages-disabled/> <button aria-label="Search" class="search-box-icon" type="submit"></button> </form> </div> <div class="content-tile login-button-header-tile section"> <div class="content-tile-container"> <figure> <a href="/school-login/" aria-label="Login button"> <figcaption> <h2 class="content-tile__title">Login</h2> <div class="content-tile-text rte-container"><p>Login</p> </div> </figcaption> </a> </figure> </div> </div> <div class="content-tile call-us-button-header-tile section"> <div class="content-tile-container"> <figure> <a href="tel:+18003826010"> <figcaption> <h2 class="content-tile__title">Call Us</h2> <div class="content-tile-text rte-container"><p>Call Us</p> </div> </figcaption> </a> </figure> </div> </div> <div class="content-tile request-info-button-header-tile section"> <div class="content-tile-container"> <figure> <figcaption> <h2 class="content-tile__title">Request Information</h2> <div class="content-tile-text rte-container"><p><a href="https://www.connectionsacademy.com/request-info/" aria-label="Request Info navigational button">Request Info</a></p> </div> </figcaption> </figure> </div> </div> <div class="content-tile enroll-button-header-tile section"> <div class="content-tile-container"> <figure> <figcaption> <h2 class="content-tile__title">Enroll</h2> <div class="content-tile-text rte-container"><p><a href="https://www.connectionsacademy.com/enroll/" aria-label="Enroll navigational button">Enroll</a></p> </div> </figcaption> </figure> </div> </div> </div></div> </div> </section> </div> </div> </div> </header> <main role="main"><div><section class="column-control col-ctrl-water-mark-withImage bgcolor--purple700 has-padding-top--130 has-padding-bottom--90 has-padding-mob-top--45 has-padding-mob-top--60 section"> <div class="container"> <div class="row"><div class="col-md-6 col-12"><section class="column-control has-padding-top--30 has-padding-horizontal--30 has-padding-mob-top--60 section"> <div class="row"><div class="col-12"><div class="title color--blue700 text-align--left title-typefamily--atten border-sunshine-left-mobile-center display-large section"> <h1 class=" "> TECHNOLOGY SUPPORT </h1></div> <div class="content-tile color--chalk-white align-text--left--center-mob has-font-size--20 text-font-weight--semi-bold has-line-height--24 letter-spacing--0-5plus section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><p>Technology issues happen. Our supportive staff is here to help you through any challenges.</p> </div> </figcaption> </figure> </div> </div> </div></div> </section> </div><div class="col-md-6 col-12"><div class="content-tile hide-the-tile-inMobile section diamond-image"> <div class="content-tile-container"> <figure> <picture style="--original-image-ratio: 1"> <source srcset="/content/dam/pvs/ca/portals/75/images/hero/570x570_TechSupp_Hero.jpg.transform/tiny-size-xs/img.jpeg" media="(max-width:320px)"/> <source srcset="/content/dam/pvs/ca/portals/75/images/hero/570x570_TechSupp_Hero.jpg.transform/tiny-size-xl/img.jpeg" media="(max-width:480px)"/> <source srcset="/content/dam/pvs/ca/portals/75/images/hero/570x570_TechSupp_Hero.jpg.transform/medium-size/img.jpeg" media="(max-width:991px)"/> <source srcset="/content/dam/pvs/ca/portals/75/images/hero/570x570_TechSupp_Hero.jpg.transform/big-size-xs/img.jpeg" media="(max-width:1199px)"/> <source srcset="/content/dam/pvs/ca/portals/75/images/hero/570x570_TechSupp_Hero.jpg.transform/big-size-xl/img.jpeg" media="(min-width:1200px)"/> <img loading='lazy' src="/content/dam/pvs/ca/portals/75/images/hero/570x570_TechSupp_Hero.jpg" alt="Caucasian female learning coach in wheelchair working at computer - Connections Academy"/> </picture> </figure> </div> </div> </div></div> </div> </section> <section class="column-control bgcolor--chalk-white has-padding-bottom--30 has-padding-mob-horizontal--30 section"> <div class="container"> <div class="row"><div class="col-md-2 col-12"></div><div class="col-md-8 col-12"><div class="title color--grey900 text-align--left title-typefamily--atten border-sunshine-left title--font-weight--extra-bold title--letter-spacing--2Plus section"> <h5 class=" "> BEST-IN-CLASS TECHNOLOGY </h5></div> <div class="content-tile default-link-type title-typesize--h2 title-typefamily--taviraj title-typeweight--medium title--color---purple700 section"> <div class="content-tile-container"> <figure> <figcaption> <h2 class="content-tile__title">Technology and Password Support</h2> <div class="content-tile-text rte-container"><p>Connections Academy’s technology support staff members have an expansive knowledge of computer technology and Pearson Online Classroom (formerly known as Connexus<sup>®</sup>). They will help you to troubleshoot any problems you are having with Pearson Online Classroom, using remote diagnostic tools that allow them to “see” a student's computer and correct problems from afar.</p> </div> </figcaption> </figure> </div> </div> <div class="content-tile default-link-type title-typesize--h2 title-typefamily--taviraj title-typeweight--medium title--color---purple700 section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><p>We provide extensive technical support for students and parents via toll-free phone service and email. Our hours of operation are Monday - Friday, 9:00 a.m. to 9:00 p.m. ET.</p> </div> </figcaption> </figure> </div> </div> <div class="content-tile default-link-type title-typesize--h2 title-typeweight--medium title--color---purple700 has-padding-bottom--15 section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><ul> <li>Contact the support team by phone: <a title="Link to call technology support" aria-label="Link to call technology support" href="tel:1-800-382-6010">1-800-382-6010</a><br /> </li> <li>Email the support team: <a href="mailto:obl-support@pearson.com">obl-support@pearson.com</a><br /> </li> <li>Select schools provide computers and/or Internet subsidy options for the school year. <a href="https://www.connectionsacademy.com/program/cost/">See if your school qualifies</a>.</li> </ul> </div> </figcaption> </figure> </div> </div> <div class="experiencefragment section"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">  <div class="accordion aem-GridColumn aem-GridColumn--default--12"> <div class="accordion-panel"> <p aria-controls="1232566043-1" aria-expanded="false" class="accordion-panel-header" role="accordion"> <a href="#"> <span>Online Resources</span> <span class="pull-right fa fa-plus"></span> </a> </p> <div aria-hidden="true" class="accordion-panel-content accordion-panel-hide" id="1232566043-1" role="accordionpanel"> <div class="experiencefragment section"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">  <div class="content-tile default-link-type aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <div class="content-tile__figure"> <div class="content-tile__figcaption"> <div class="content-tile-text rte-container"><p>Connections Academy provides numerous online resources for parents, students, and staff. The extensive <a href="https://support.connexus.com/s/" target="_blank" title="Link to Connexus" aria-label="Link to Connexus. Opens new tab.">Online Help system</a> is searchable and easy to use. It contains a wide array of how-to topics about:<br /> </p> <ul> <li>Using features of Pearson Online Classroom</li> <li>Troubleshooting problems with your computer</li> <li>Using the software on your computer</li> <li>And much, much more!</li> </ul> <p>Connections Academy also provides <a href="https://www.connectionsacademy.com/program/parents/resources/" target="_blank" title="Link to parent resources page" aria-label="Link to parent resources page. Opens new tab.">detailed training</a> online that is interactive and engaging. It covers topics such as:</p> <ul> <li>Helping your child be successful in a virtual school</li> <li>Staying organized</li> <li>Curriculum differences across grade levels</li> <li>Using Pearson Online Classroom</li> </ul> <p> </p> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="accordion-panel"> <p aria-controls="1232566043-2" aria-expanded="false" class="accordion-panel-header" role="accordion"> <a href="#"> <span>Resetting Your Pearson Online Classroom Password</span> <span class="pull-right fa fa-plus"></span> </a> </p> <div aria-hidden="true" class="accordion-panel-content accordion-panel-hide" id="1232566043-2" role="accordionpanel"> <div class="experiencefragment section"> <div class="xf-content-height"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 ">  <div class="content-tile button-secondary has-padding-bottom--30 aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <div class="content-tile__figure"> <div class="content-tile__figcaption"> <div class="content-tile-text rte-container"><p>If you can’t remember your password or would like to change it, you may conveniently reset your password below.</p> <p><a href="https://classroom.pearson.com/forgot.aspx" target="_blank" title="Link to reset your password" aria-label="Link to reset your password. Opens new tab.">Reset Your Password</a></p> </div> </div> </div> </div> </div>  <div class="content-tile check-bullets-limegreen aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><ul> <li><b>Step 1: Verify your user account.</b></li> </ul> </div> </figcaption> </figure> </div> </div>  <div class="content-tile default-link-type has-padding-horizontal--30 aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <div class="content-tile__figure"> <div class="content-tile__figcaption"> <div class="content-tile-text rte-container"><p><span style="background-color: rgb(255,255,255);display: inline;">You will need to have your username and the email address that is associated with your account. If you have forgotten your username or email, please call a support representative for assistance at <a title="Link to call technology support" aria-label="Link to call technology support" href="tel:1-800-382-6010">1-800-382-6010</a> or email us at </span><a href="mailto:support@connexus.com" title="Link to email technology support" aria-label="Link to email technology support">support@connexus.com</a><span style="background-color: rgb(255,255,255);display: inline;">.</span></p> </div> </div> </div> </div> </div>  <div class="content-tile check-bullets-limegreen aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><ul> <li><b>Step 2: An email will be sent.</b></li> </ul> </div> </figcaption> </figure> </div> </div>  <div class="content-tile default-link-type has-padding-horizontal--30 aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <div class="content-tile__figure"> <div class="content-tile__figcaption"> <div class="content-tile-text rte-container"><p>Once you have submitted your user verification, further instructions will be sent to the email address that is associated with your account. If you are unable to find this email in your inbox or junk mail folder, please contact the support representative for assistance.<br /> </p> </div> </div> </div> </div> </div>  <div class="content-tile check-bullets-limegreen aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><ul> <li><b>Step 3: Create a new password.</b></li> </ul> </div> </figcaption> </figure> </div> </div>  <div class="content-tile default-link-type has-padding-horizontal--30 aem-GridColumn aem-GridColumn--default--12"> <div class="content-tile-container"> <div class="content-tile__figure"> <div class="content-tile__figcaption"> <div class="content-tile-text rte-container"><p><span style="background-color: rgb(255,255,255);display: inline;">To confirm your request for a new password, you must click on the link that is provided in the email. You will be asked to create a new password, which must meet the following criteria:</span><br /> </p> <ul> <li>be at least 8 characters in length;</li> <li>contain at least 1 lowercase and 1 uppercase letter;</li> <li>contain at least 1 number (0–9); and</li> <li>contain at least 1 special character (!, @, #, $, %, ^, &, *)</li> </ul> <p>Submit the new password to complete the request! You will be redirected to the Pearson Online Classroom login page, where you can now log in and access your user account.</p> </div> </div> </div> </div> </div> </div> </div> </div> <div class="content-tile default-link-type has-padding-top--15 section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><p><b><br /> Need More Help?</b> <a class="new-window" aria-label="View Additional Password Reset Details. Opens new tab." href="https://support.connexus.com/s/article/Reset-Your-Pearson-Online-Classroom-Password" target="_blank">View Additional Password Reset Details</a></p> </div> </figcaption> </figure> </div> </div> </div> </div> <div class="accordion-panel"> <p aria-controls="1232566043-3" aria-expanded="false" class="accordion-panel-header" role="accordion"> <a href="#"> <span>Resetting Your Pearson-Issued Computer Password</span> <span class="pull-right fa fa-plus"></span> </a> </p> <div aria-hidden="true" class="accordion-panel-content accordion-panel-hide" id="1232566043-3" role="accordionpanel"> <div class="content-tile default-link-type title-typesize--h2 title-typeweight--medium title--color---purple700 has-padding-bottom--none section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><p>If you would like to set up computer password self-service or if you have password self-service set up and need to reset your password, use the <a class="new-window" aria-label="Computer Password Self-Service guide. Opens new tab." href="https://support.connexus.com/s/article/Computer-Password-Self-Service-Guide" target="_blank"><b>Computer Password Self-Service Guide</b></a><span style="background-color: rgb(255,255,255);display: inline;">.</span><br /> </p> </div> </figcaption> </figure> </div> </div> <div class="content-tile default-link-type title-typesize--h2 title-typeweight--medium title--color---purple700 has-padding-bottom--none section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><p>If you have not set up computer password self-service and forgot your password, contact the support team by phone: <a href="tel:1-800-382-6010">1-800-382-6010</a>.</p> </div> </figcaption> </figure> </div> </div> </div> </div> <div class="accordion-panel"> <p aria-controls="1232566043-4" aria-expanded="false" class="accordion-panel-header" role="accordion"> <a href="#"> <span>Computer Requirements</span> <span class="pull-right fa fa-plus"></span> </a> </p> <div aria-hidden="true" class="accordion-panel-content accordion-panel-hide" id="1232566043-4" role="accordionpanel"> <div class="content-tile section"> <div class="content-tile-container"> <div class="content-tile__figure"> <div class="content-tile__figcaption"> <div class="content-tile-text rte-container"><p><b>Connectivity Requirements</b></p> <p>Students/<span style="background-color: rgb(255,255,255);display: inline;">Learning Coaches can log into Pearson Online Classroom from various devices, such as a mobile phone, tablet, or desktop computer. We regularly test a wide range of devices to ensure the accessibility and functionality of the education management system.</span></p> </div> </div> </div> </div> </div> <div class="content-tile default-link-type title-typesize--h2 title-typeweight--medium title--color---purple700 has-padding-bottom--none section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><p><b>Hardware and Software</b></p> <p>We recommend that students/Learning Coaches update software and Internet browsers regularly on each device. For the best experience, try the following connectivity recommendations for accessing Pearson Online Classroom:</p> <ul> <li><b>Desktop and Laptop Computers</b>—for the most user-friendly experience</li> <li><b>Operating System</b><ul> <li>Windows 8.1 or later</li> <li>macOS 10.13 or later</li> </ul> </li> <li><b>Browsers</b>—the latest versions of the following:<ul> <li>Google Chrome</li> <li>Mozilla Firefox</li> <li>Microsoft Edge (Windows 10 only)</li> <li>Safari (Mac only)</li> </ul> </li> <li><b>Plugins</b>—the latest versions of the following:<ul> <li><a href="https://get.adobe.com/reader/otherversions/" target="_blank">Adobe Reader DC</a></li> <li><a href="https://www.adobe.com/products/adobeconnect.html" target="_blank">Adobe Connect</a></li> <li><a href="https://vlc-media-player.en.softonic.com/mac" target="_blank">VLC Media Player (Mac only)</a></li> </ul> </li> <li><b>Software</b><ul> <li>Microsoft Office 2007 or newer</li> <li>Alternative: <a href="https://www.libreoffice.org/download/download/" target="_blank">LibreOffice</a>—a free productivity suite compatible with Microsoft Office file formats</li> </ul> </li> </ul> <p> </p> </div> </figcaption> </figure> </div> </div> <div class="content-tile title-typesize--h2 title-typefamily--taviraj title-typeweight--medium title--color---purple700 has-padding-top--none section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><p><b>Mobile Devices and Third-Party Curriculum</b></p> <p>Although we regularly test our education management system, many mobile devices may not be fully compatible with third-party curriculum platforms that are accessed through Pearson Online Classroom. These include: iPad, iPhone, iPod, Kindle, and Android phones & tablets.<br /> </p> </div> </figcaption> </figure> </div> </div> <div class="content-tile default-link-type title-typesize--h2 title-typeweight--medium title--color---purple700 section"> <div class="content-tile-container"> <figure> <figcaption> <div class="content-tile-text rte-container"><div><b>Connectivity<br /> </b></div> <ul> <li><b>Broadband connection is required.</b></li> <li>Use the chart on the <a href="https://www.fcc.gov/research-reports/guides/household-broadband-guide" target="_blank">FCC Household Broadband Guide</a> to assist in selecting the appropriate speed<ul> <li>For one student, a minimum download speed of 8Mbps should be requested from your ISP.</li> <li>For two or more students, a minimum download speed of 25Mbps should be requested from your ISP.</li> </ul> </li> <li>NOTE: As you add more users/devices (e.g., computers, gaming consoles, streaming devices, etc.) the need for bandwidth increases. Therefore, if you use multiple devices, you should request a minimum download speed of 25Mbps.</li> <li>NOTE: If you have a satellite connection, you may experience performance issues depending on outside weather conditions and <a href="https://en.oxforddictionaries.com/definition/latency" target="_blank">latency</a>.</li> <li>You can test your current Internet speeds at <a href="http://www.speedtest.net" target="_blank">http://www.speedtest.net</a></li> <li>Speeds less than those noted above may result in a less than optimum user experience</li> <li>For LiveLesson sessions and other Pearson Online Classroom content, the following ports need to be open:<ul> <li>TCP and UDP ports 80, 443, and 1935<br /> </li> <li><a href="http://portquiz.net:8080/" target="_blank">Click here to test port 80.</a><br /> </li> <li><a href="http://portquiz.net:443/" target="_blank">Click here to test port 443.</a><br /> </li> <li><a href="http://portquiz.net:1935/" target="_blank">Click here to test port 1935.</a><br /> </li> <li>If any of them fail, please contact your Internet Service Provider (ISP) to discuss options for opening the ports.<br /> </li> </ul> </li> <li>Data usage<br /> <ul> <li>The amount of data transferred over your Internet connection each month depends on what your student’s courses and online activities are each day. We are not able to provide this information because each session in Pearson Online Classroom is unique and varied. Please contact your Internet Service Provider (ISP) to discuss the best option for your needs.<br /> </li> </ul> </li> </ul> </div> </figcaption> </figure> </div> </div> </div> </div> <div class="accordion-panel"> <p aria-controls="1232566043-5" aria-expanded="false" class="accordion-panel-header" role="accordion"> <a href="#"> <span>Additional Technology Support Videos</span> <span class="pull-right fa fa-plus"></span> </a> </p> <div aria-hidden="true" class="accordion-panel-content accordion-panel-hide" id="1232566043-5" role="accordionpanel"> <section class="column-control has-padding-top--30 has-padding-bottom--30 section"> <div class="container"> <div class="row"><div class="col-xs-12"><div class="brightcoveplayer section">  <style type="text/css"> #component-wrap-b170bb33fe4db2bdf3106db315673857 { } #component-wrap-b170bb33fe4db2bdf3106db315673857 .player-embed-wrap { margin-bottom: 0; margin-left: auto; margin-right: auto; margin-top: 0; overflow-x: hidden; overflow-y: hidden; width: 100%; 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Visit your local Connections Academy school page below to learn more.</p> </div> </figcaption> </figure> </div> </div> <section class="column-control has-padding-top--30 has-padding-bottom--30 has-padding-horizontal--30 section"> <div class="row"><div class="col-12"><div class="dropdown-list section link-options-dropdown"><div class=""> <label for="765779479" class="control-label"> Select a School</label> <span class="error-message"></span> <select class="form-control" id="765779479" name="select-a-state" aria-required="false" aria-invalid="false" /> <option value="">Please Select</option> <option aria-selected="false" value="/alabama-virtual-school/overview/costs/#technology">AL - Alabama Connections Academy</option> <option aria-selected="false" value="/arkansas-virtual-school/overview/costs/#technology">AR - Arkansas Connections Academy</option> <option aria-selected="false" value="/arizona-online-school/overview/costs/#technology">AZ - Arizona Connections Academy</option> <option aria-selected="false" value="/california-springs-online-school/overview/costs/#technology">CA - Connections Academy at Springs</option> <option aria-selected="false" value="/colorado-online-school/overview/costs/#technology">CO - Colorado Connections Academy</option> <option aria-selected="false" value="/florida-virtual-school/overview/costs/#technology">FL - Coastal Connections Academy</option> <option aria-selected="false" value="/florida-online-school/overview/costs/#technology">FL - Florida Connections Academy</option> <option aria-selected="false" value="/georgia-virtual-school/overview/costs/#technology">GA - Georgia Connections Academy</option> <option aria-selected="false" value="/iowa-online-school/overview/costs/#technology">IA - Iowa Connections Academy</option> <option aria-selected="false" value="/idaho-online-school/overview/costs/#technology">ID - Inspire, the Idaho Connections Academy</option> <option aria-selected="false" value="/indiana-online-school/overview/costs/#technology">IN - Indiana Connections Academy</option> <option aria-selected="false" value="/indiana-virtual-school/overview/costs/#technology">IN - Indiana Connections Career Academy</option> <option aria-selected="false" value="/kansas-online-school/overview/costs/#technology">KS - Kansas Connections Academy</option> <option aria-selected="false" value="/louisiana-online-school/overview/costs/#technology">LA - Lafayette Connections Academy</option> <option aria-selected="false" value="/massachusetts-virtual-school/overview/costs/#technology">MA - TECCA Commonwealth Virtual School</option> <option aria-selected="false" value="/maine-virtual-school/overview/costs/#technology">ME - Maine Connections Academy</option> <option aria-selected="false" value="/michigan-online-school/overview/costs/#technology">MI - Lighthouse Connections Academy</option> <option aria-selected="false" value="/michigan-virtual-school/overview/costs/#technology">MI - Michigan Connections Academy</option> <option aria-selected="false" value="/great-lakes-learning-academy/overview/costs/#technology">MI - Great Lakes Learning Academy</option> <option aria-selected="false" value="/minnesota-online-school/overview/costs/#technology">MN - Minnesota Connections Academy</option> <option aria-selected="false" value="/missouri-online-school/overview/costs/#technology">MO - Missouri Connections Academy</option> <option aria-selected="false" value="/new-mexico-online-school/overview/costs/#technology">NM - New Mexico Connections Academy</option> <option aria-selected="false" value="/nevada-virtual-school/overview/costs/#technology">NV - Nevada Connections Academy</option> <option aria-selected="false" value="/ohio-virtual-school/overview/costs/#technology">OH - Great River Connections Academy</option> <option aria-selected="false" value="/ohio-eschool/overview/costs/#technology">OH - Ohio Connections Academy</option> <option aria-selected="false" value="/oklahoma-virtual-school/overview/costs/#technology">OK - Oklahoma Connections Academy</option> <option aria-selected="false" value="/oregon-online-school/overview/costs/#technology">OR - Oregon Connections Academy</option> <option aria-selected="false" value="/oregon-virtual-school/overview/costs/#technology">OR - Willamette Connections Academy</option> <option aria-selected="false" value="/pennwood-cyber-charter-school/overview/costs/#technology">PA - Pennwood Cyber Charter School</option> <option aria-selected="false" value="/south-carolina-online-school/overview/costs/#technology">SC - Lowcountry Connections Academy</option> <option aria-selected="false" value="/south-carolina-virtual-school/overview/costs/#technology">SC - South Carolina Connections Academy</option> <option aria-selected="false" value="/tennessee-online-school/overview/costs/#technology">TN - Tennessee Connections Academy</option> <option aria-selected="false" value="/texas-virtual-school/overview/costs/#technology">TX - Texas Connections Academy</option> <option aria-selected="false" value="/utah-online-school/overview/costs/#technology">UT - Utah Connections Academy</option> <option aria-selected="false" value="/virginia-online-school/overview/costs/#technology">VA - Virginia Connections Academy</option> <option aria-selected="false" value="/washington-online-school/overview/costs/#technology">WA - Washington Connections Academy</option> <option aria-selected="false" value="/wisconsin-virtual-school/overview/costs/#technology">WI - Wisconsin Connections Academy</option> <option aria-selected="false" value="/wyoming-virtual-school/overview/costs/#technology">WY - Wyoming Connections Academy</option> </select> </div> </div> </div></div> </section> </div></div> </section> </div></div> </div> </section> </div> </main> <footer><div><div class="iparsys parsys section"><div class="iparys_inherited"><div class="iparsys parsys"></div> </div> </div> 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