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services</title> <meta name="description" content="Search results for: civil services"> <meta name="keywords" content="civil services"> <meta name="viewport" content="width=device-width, initial-scale=1, minimum-scale=1, maximum-scale=1, user-scalable=no"> <meta charset="utf-8"> <link href="https://cdn.waset.org/favicon.ico" type="image/x-icon" rel="shortcut icon"> <link href="https://cdn.waset.org/static/plugins/bootstrap-4.2.1/css/bootstrap.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/plugins/fontawesome/css/all.min.css" rel="stylesheet"> <link href="https://cdn.waset.org/static/css/site.css?v=150220211555" rel="stylesheet"> </head> <body> <header> <div class="container"> <nav class="navbar navbar-expand-lg navbar-light"> <a class="navbar-brand" href="https://waset.org"> <img src="https://cdn.waset.org/static/images/wasetc.png" alt="Open Science Research Excellence" title="Open Science Research Excellence" /> </a> <button class="d-block d-lg-none navbar-toggler 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id="custom-search-input"> <div class="input-group"> <i class="fas fa-search"></i> <input type="text" class="search-query" name="q" placeholder="Author, Title, Abstract, Keywords" value="civil services"> <input type="submit" class="btn_search" value="Search"> </div> </div> </form> </div> </div> <div class="row mt-3"> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Commenced</strong> in January 2007</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Frequency:</strong> Monthly</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Edition:</strong> International</div> </div> </div> <div class="col-sm-3"> <div class="card"> <div class="card-body"><strong>Paper Count:</strong> 4788</div> </div> </div> </div> <h1 class="mt-3 mb-3 text-center" style="font-size:1.6rem;">Search results for: civil services</h1> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4788</span> The Contract for Educational Services: Civil and Administrative Aspects</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Yuliya%20Leonidovna%20Kiva-Khamzina">Yuliya Leonidovna Kiva-Khamzina</a> </p> <p class="card-text"><strong>Abstract:</strong></p> The legal nature of the contract for educational services causes a lot of controversies. In particular, it raises the question about industry sector relationships, which require making a contract for educational services. The article describes the different types of contracts classifications for services provision from the perspective of civil law, deals with the specifics of the contract on rendering educational services; the author makes the conclusion that the contract for the provision of educational services is a complex institution that includes elements of the civil and administrative law. The following methods were used to conduct the study: dialectical method of cognition, the historical method, systemic analysis, classification. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=administrative%20aspect" title="administrative aspect">administrative aspect</a>, <a href="https://publications.waset.org/abstracts/search?q=civil%20aspect" title=" civil aspect"> civil aspect</a>, <a href="https://publications.waset.org/abstracts/search?q=educational%20service" title=" educational service"> educational service</a>, <a href="https://publications.waset.org/abstracts/search?q=industry" title=" industry"> industry</a>, <a href="https://publications.waset.org/abstracts/search?q=legal%20nature" title=" legal nature"> legal nature</a>, <a href="https://publications.waset.org/abstracts/search?q=services%20provision" title=" services provision"> services provision</a> </p> <a href="https://publications.waset.org/abstracts/51623/the-contract-for-educational-services-civil-and-administrative-aspects" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/51623.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">324</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4787</span> Improving Human Resources Management in Indian Civil Service </h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Anant%20Deogaonkar">Anant Deogaonkar</a>, <a href="https://publications.waset.org/abstracts/search?q=Archana%20Nanoty"> Archana Nanoty</a> </p> <p class="card-text"><strong>Abstract:</strong></p> The term civil service plays a vital role in functioning of any government. In today’s modern era of globalization civil services essentially contribute for the success of the good governance system. The civil service in India refers to the body of government officials employed in civil occupations that are neither political nor judicial. The Indian Civil Services were created to foster the idea of unity in diversity with the expectation of giving continuity and change in administration independent of the political scenario and turmoil affecting the country. The civil service is an integral part of administration and the structures of administration to determine the way civil service functions. The concept of good governance necessarily precludes the effective human resource management ensuring the root level reach of the good governance. The serious matter of concern is the element of change. The civil service in general has maintained status quo instead of sweeping changes in social and economic scenario. One may disagree for this but it is a fact on the street that the Indian civil service was not able to deliver up to the expectations of the people and was lacking on the service front. The effective management of human resources at civil service needs to be prioritized and will form a key factor in successful delivery of the desired results may be in minimum duration. This paper focuses on the various ways of effective management of human resources in civil services. It also highlights the importance of improvement in human resource management in civil services with the detailed discussion of positives and negatives if any of the human resource management in civil services. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20services" title="civil services">civil services</a>, <a href="https://publications.waset.org/abstracts/search?q=human%20resources%20management" title=" human resources management"> human resources management</a>, <a href="https://publications.waset.org/abstracts/search?q=India" title=" India"> India</a>, <a href="https://publications.waset.org/abstracts/search?q=governance" title=" governance "> governance </a> </p> <a href="https://publications.waset.org/abstracts/15103/improving-human-resources-management-in-indian-civil-service" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/15103.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">318</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4786</span> Gender Equality and Career Opportunities among Female Civil Servants for Better Public Services in West Java, Indonesia</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Nefi%20Aris%20Ambar%20Asmara">Nefi Aris Ambar Asmara</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This paper discusses gender equality and career opportunities among female civil servants for better public services in a regency in West Java, Indonesia. Those two areas have not been considered comprehensively in terms of the goals of gender equality and career opportunities. The purposes of this paper are to describe (1) the number of available positions in relation to the number of female civil servants, (2) the socio-cultural outlook on female civil servants in relation to gender equality and career opportunities, and (3) socio-cultural views on gender equality and a career in politics. To achieve these three objectives, this paper used a qualitative approach with survey and interview techniques. The results showed that (1) only 37% of the official positions were presided by female civil servants. In contrast, male civil servants occupy 63% of the available positions, (2) the sociocultural view of female civil servants affirms that they are still regarded as male companions; (3) in addition, female civil servants do not need to compete with gender opponents, including the fact that women enter politics because the political world is considered dirty for women. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=gender%20equality" title="gender equality">gender equality</a>, <a href="https://publications.waset.org/abstracts/search?q=career%20opportunities" title=" career opportunities"> career opportunities</a>, <a href="https://publications.waset.org/abstracts/search?q=female%20civil%20servants" title=" female civil servants"> female civil servants</a>, <a href="https://publications.waset.org/abstracts/search?q=Indonesia" title=" Indonesia"> Indonesia</a> </p> <a href="https://publications.waset.org/abstracts/135896/gender-equality-and-career-opportunities-among-female-civil-servants-for-better-public-services-in-west-java-indonesia" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/135896.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">142</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4785</span> Gender Equality and Career Opportunities Among Female Civil Servants for Better Public Services in West Java - Indonesia</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Nefi%20Aris%20Ambar%20Asmara">Nefi Aris Ambar Asmara</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This paper discusses gender equality and career opportunities among female civil servants for better public services in a regency in West Java, Indonesia. Those two areas have not been considered comprehensively in terms of the goals of gender equality and career opportunities. The purposes of this paper are to describe (1) the number of available positions in relation to the number of female civil servants, (2) the socio-cultural outlook on female civil servants in relation to gender equality and career opportunities and (3) socio-cultural views on gender equality and a career in politics. To achieve these three objectives, this paper used a qualitative approach with survey and interview techniques. The results showed that (1) only 37% of the official positions were presided by female civil servants. In contrast, male civil servants occupy 63% of the available positions, (2) the sociocultural view of female civil servants affirms that they are still regarded as male companions; (3) in addition, female civil servants do not need to compete with gender opponents, including the fact that women enter politics because the political world is considered dirty for women. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=gender%20equality" title="gender equality">gender equality</a>, <a href="https://publications.waset.org/abstracts/search?q=career%20opportunities" title=" career opportunities"> career opportunities</a>, <a href="https://publications.waset.org/abstracts/search?q=female%20civil%20servants" title=" female civil servants"> female civil servants</a>, <a href="https://publications.waset.org/abstracts/search?q=indonesia" title=" indonesia"> indonesia</a> </p> <a href="https://publications.waset.org/abstracts/165798/gender-equality-and-career-opportunities-among-female-civil-servants-for-better-public-services-in-west-java-indonesia" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/165798.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">83</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4784</span> Increasing The Role of Civil Society through LAPOR!: National Complaint Handling System in Indonesia</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Izzati%20Nabiyla%20Risfa">Izzati Nabiyla Risfa</a> </p> <p class="card-text"><strong>Abstract:</strong></p> The role of civil society has become an important issue in national and international level nowadays. Government all over the world started to realize that the involvement of civil society can boost up public services and better policy making. Global Policy Forum stated that there are five good reasons for civil society to be engaged in global governance; (1) to conferring legitimacy on policy decisions; (2) to increasing the pool of policy ideas; (3) to support less powerful governments; (4) countering a lack of political will; and (5) helping states to put nationalism aside. Indonesia also keeps up with this good trend. In November 2011, Indonesian Government set up LAPOR! (means “to report” in Indonesian), an online portal for complaints about public services, which is accessible through its website lapor.ukp.go.id. LAPOR! also accessible through social media (Twitter, Facebook) and text message. This program is an initiative from the government to provide an integrated and accessible portal for the Indonesian public to submit complaints and inquiries as a means of enhancing public participation in national development programs. LAPOR! aims to catalyze public participation as well as to have a more coordinated national complaint handling mechanism. The goal of this program is to increase the role of civil society in order to develop better public services. Thus, LAPOR! works in a simplest way possible. Public can submit any complaints or report their problem concerning development programs and public services simply through the website, short message services to 1708 and mobile applications for BlackBerry and Android. LAPOR! will then transfer every validated input to relevant institutions to be featured and responded on the website. LAPOR! is now integrated with 81 Ministries, 5 local government, and 44 State Owned Enterprise. Public can also give comments, likes or share them through Facebook and Twitter to have a discussion and to ensure the completeness of the reports. LAPOR! has unexpectedly contributed to various successful cases concerning public services. So far the portal has over 280,704 registered users, receiving an average of 1,000 reports every day. Government's response rate increase time to time, with 81% of complaints and inquiries have been solved or are being investigated. This paper will examine the effectiveness of LAPOR! as a tools to increase the role of civil society in order to develop better public services in Indonesia. Beside their promising story, there still are various difficulties that need to be solved. With qualitative approach as methodology for this research, writers will also explore potential improvement of LAPOR! so it can perform effectively as a leading national complaint handling system in Indonesia. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20society" title="civil society">civil society</a>, <a href="https://publications.waset.org/abstracts/search?q=government" title=" government"> government</a>, <a href="https://publications.waset.org/abstracts/search?q=Indonesia" title=" Indonesia"> Indonesia</a>, <a href="https://publications.waset.org/abstracts/search?q=public%20services" title=" public services"> public services</a> </p> <a href="https://publications.waset.org/abstracts/27719/increasing-the-role-of-civil-society-through-lapor-national-complaint-handling-system-in-indonesia" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/27719.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">490</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4783</span> Sustainable Solutions for Enhancing Efficiency, Safety, and Quality of Construction Value Chain Services Integration</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Lo%20Kar%20Yin">Lo Kar Yin</a> </p> <p class="card-text"><strong>Abstract:</strong></p> In view of the increasing speed and quantity of the housing supply, building, and civil engineering infrastructure works triggered by the pandemic across the globe, contractors, professional services providers (PSP), including consultants (e.g., architect, project manager, civil/geotechnical/structural engineer, building services engineer, quantity surveyor/cost manager, etc.) and suppliers have faced tremendous challenges of the fierce market, limited manpower, and resources under contract prices fluctuation and competitive fee and price. With qualitative analysis, this paper is to review the available information from the industry stakeholders with a view to finding solutions for enhancing efficiency, safety, and quality of construction value chain services for public and private organizations/companies’ sustainable growth, not limited to checking the deliverables and data transfer from multi-disciplinary parties. Technology, contracts, and people are the key requirements for shaping the construction industry. With the integration of a modern engineering contract (e.g., NEC) collaborative approach, practical workflows are designed to address loopholes together with different levels of people employment/retention and technology adoption to achieve the best value for money. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=efficiency" title="efficiency">efficiency</a>, <a href="https://publications.waset.org/abstracts/search?q=safety" title=" safety"> safety</a>, <a href="https://publications.waset.org/abstracts/search?q=quality" title=" quality"> quality</a>, <a href="https://publications.waset.org/abstracts/search?q=technology" title=" technology"> technology</a>, <a href="https://publications.waset.org/abstracts/search?q=contract" title=" contract"> contract</a>, <a href="https://publications.waset.org/abstracts/search?q=people" title=" people"> people</a>, <a href="https://publications.waset.org/abstracts/search?q=sustainable%20solutions" title=" sustainable solutions"> sustainable solutions</a>, <a href="https://publications.waset.org/abstracts/search?q=construction" title=" construction"> construction</a>, <a href="https://publications.waset.org/abstracts/search?q=services" title=" services"> services</a>, <a href="https://publications.waset.org/abstracts/search?q=integration" title=" integration"> integration</a> </p> <a href="https://publications.waset.org/abstracts/157978/sustainable-solutions-for-enhancing-efficiency-safety-and-quality-of-construction-value-chain-services-integration" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/157978.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">135</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4782</span> A Study of User Awareness and Attitudes Towards Civil-ID Authentication in Oman’s Electronic Services</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Raya%20Al%20Khayari">Raya Al Khayari</a>, <a href="https://publications.waset.org/abstracts/search?q=Rasha%20Al%20Jassim"> Rasha Al Jassim</a>, <a href="https://publications.waset.org/abstracts/search?q=Muna%20Al%20Balushi"> Muna Al Balushi</a>, <a href="https://publications.waset.org/abstracts/search?q=Fatma%20Al%20Moqbali"> Fatma Al Moqbali</a>, <a href="https://publications.waset.org/abstracts/search?q=Said%20El%20Hajjar"> Said El Hajjar</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This study utilizes linear regression analysis to investigate the correlation between user account passwords and the probability of civil ID exposure, offering statistical insights into civil ID security. The study employs multiple linear regression (MLR) analysis to further investigate the elements that influence consumers’ views of civil ID security. This aims to increase awareness and improve preventive measures. The results obtained from the MLR analysis provide a thorough comprehension and can guide specific educational and awareness campaigns aimed at promoting improved security procedures. In summary, the study’s results offer significant insights for improving existing security measures and developing more efficient tactics to reduce risks related to civil ID security in Oman. By identifying key factors that impact consumers’ perceptions, organizations can tailor their strategies to address vulnerabilities effectively. Additionally, the findings can inform policymakers on potential regulatory changes to enhance civil ID security in the country. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil-id%20disclosure" title="civil-id disclosure">civil-id disclosure</a>, <a href="https://publications.waset.org/abstracts/search?q=awareness" title=" awareness"> awareness</a>, <a href="https://publications.waset.org/abstracts/search?q=linear%20regression" title=" linear regression"> linear regression</a>, <a href="https://publications.waset.org/abstracts/search?q=multiple%20regression" title=" multiple regression"> multiple regression</a> </p> <a href="https://publications.waset.org/abstracts/185886/a-study-of-user-awareness-and-attitudes-towards-civil-id-authentication-in-omans-electronic-services" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/185886.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">59</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4781</span> Familiarity With Civil Engineering and Types of Construction and Its Methods</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Mokhtar%20Nikgoo">Mokhtar Nikgoo</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Civil engineering is one of the disciplines that shows the application of science in creating construction and civil engineering. That is, everything that returns to the population of a country, such as dams, airports, roads, bridges, towers, tunnels, telecommunication towers, buildings resistant to earthquakes, floods and fires, power plants and light, cheap and quality materials for construction. And the construction is included in the scope of work of the civil engineer. Civil engineering covers a wide range of tasks. That is, for the construction of buildings, bridges, towers, tunnels, roads, silos, or sewage networks, an efficient civil engineer is needed at the beginning, in addition to complying with the technical and operational aspects, he also works economically. Because being economical is a principle in civil engineering. Is. This field at the undergraduate level has three majors: civil-building, civil-mapping and civil-water. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20engineering" title="civil engineering">civil engineering</a>, <a href="https://publications.waset.org/abstracts/search?q=construction" title=" construction"> construction</a>, <a href="https://publications.waset.org/abstracts/search?q=surveying" title=" surveying"> surveying</a>, <a href="https://publications.waset.org/abstracts/search?q=mapping" title=" mapping"> mapping</a>, <a href="https://publications.waset.org/abstracts/search?q=pile" title=" pile"> pile</a> </p> <a href="https://publications.waset.org/abstracts/174220/familiarity-with-civil-engineering-and-types-of-construction-and-its-methods" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/174220.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">84</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4780</span> Regulation, Co-Regulation and Self-Regulation of Civil Unmanned Aircrafts in Europe</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=M.%20de%20Miguel%20Molina">M. de Miguel Molina</a>, <a href="https://publications.waset.org/abstracts/search?q=V.%20Santamarina%20Campos"> V. Santamarina Campos</a>, <a href="https://publications.waset.org/abstracts/search?q=M.%20V.%20Segarra%20O%C3%B1a"> M. V. Segarra Oña</a>, <a href="https://publications.waset.org/abstracts/search?q=B.%20de%20Miguel%20Molina"> B. de Miguel Molina</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Safety and security concerns play a key role during the design of civil UAs (aircraft controlled by a pilot who is not onboard it) by the producers and the offer of different services by the operators. At present, European countries have fragmented regulations about the manufacture and use of civil drones, therefore the European institutions are trying to approach all these regulations into a common one. In this sense, not only law but also ethics can give guidelines to the industry in order to obtain better reports from their clients. With our results, we would like to give advice to the European industry, as well as give new insights to the academia and policymakers. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=ethics" title="ethics">ethics</a>, <a href="https://publications.waset.org/abstracts/search?q=regulation" title=" regulation"> regulation</a>, <a href="https://publications.waset.org/abstracts/search?q=safety" title=" safety"> safety</a>, <a href="https://publications.waset.org/abstracts/search?q=security" title=" security"> security</a> </p> <a href="https://publications.waset.org/abstracts/75761/regulation-co-regulation-and-self-regulation-of-civil-unmanned-aircrafts-in-europe" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/75761.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">670</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4779</span> Development of Electronic Services in Georgia: Analysis of Current Situation</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Dato%20Surmanidze">Dato Surmanidze</a>, <a href="https://publications.waset.org/abstracts/search?q=Dato%20Antadze"> Dato Antadze</a>, <a href="https://publications.waset.org/abstracts/search?q=Tornike%20Partenadze"> Tornike Partenadze</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Public online services in Georgia are concentrated on main target segments: public administration, business, population, non-governmental and other interested organizations. Therefore, the strategy of digital Georgia is focused on providing G2C, G2B/B2G, G2NGO and G2G services. In G2C framework sophisticated and high-technological online services have been developed in order to provide passports, identity cards, documentations concerning residence and civil acts (birth, marriage, divorce, child adoption, change of name and surname, death, etc) as well as other services. Websites like my.gov.ge and sda.gov.ge have distance services like electronic application, processing and decision making. In line with international standards automatic services like electronic tenders, product catalogues, invoices and payment have been developed. This creates better investment climate for foreign companies in Georgia in the framework of G2B politics. The website mybusiness.gov.ge creates better conditions for local business. Among electronic services is e-NRMS (electronic system for national resource management) which was introduced by the Ministry of Finance of Georgia. The system was created in order to ensure management of national resources by state and business organizations. It is integrated with bank services and provides G2C, G2B and B2G representatives with electronic services. Also a portal meteo.gov.ge was created which gives electronic services concerning air, geological, environmental and pollution issues. Also worknet.gov.ge should be mentioned which is an electronic hub of information management for employers and employees. The information portal of labor market will facilitate receipt of information, its analysis and delivery to interested people like employers and employees. However, nowadays it’s been two years that only employees portal is activated. Therefore, awareness about the portal, its competitiveness and success is undermined. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=electronic%20services" title="electronic services">electronic services</a>, <a href="https://publications.waset.org/abstracts/search?q=public%20administration" title=" public administration"> public administration</a>, <a href="https://publications.waset.org/abstracts/search?q=information%20technology" title=" information technology"> information technology</a>, <a href="https://publications.waset.org/abstracts/search?q=information%20society" title=" information society"> information society</a> </p> <a href="https://publications.waset.org/abstracts/50280/development-of-electronic-services-in-georgia-analysis-of-current-situation" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/50280.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">268</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4778</span> Civil Service Reforms in Kazakhstan and Its Influence on Modernization</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Aliya%20Idrissova">Aliya Idrissova</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Civil service (public administration) is an important social institution of society properties. Civil service institution had a significant impact on modernization processes in Kazakhstan through ensuring the functioning of all the subsystems of social life. This article is an attempt to analyses the reforms of public service institution in Kazakhstan and to assess its influence on modernization processes. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20service" title="civil service">civil service</a>, <a href="https://publications.waset.org/abstracts/search?q=Kazakhstan" title=" Kazakhstan"> Kazakhstan</a>, <a href="https://publications.waset.org/abstracts/search?q=modernization" title=" modernization"> modernization</a>, <a href="https://publications.waset.org/abstracts/search?q=a%20national%20model%20of%20civil%20service" title=" a national model of civil service"> a national model of civil service</a>, <a href="https://publications.waset.org/abstracts/search?q=civil%20service%20reforms" title=" civil service reforms"> civil service reforms</a>, <a href="https://publications.waset.org/abstracts/search?q=bureaucracy" title=" bureaucracy"> bureaucracy</a> </p> <a href="https://publications.waset.org/abstracts/7346/civil-service-reforms-in-kazakhstan-and-its-influence-on-modernization" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/7346.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">394</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4777</span> Predatory Pricing at Services Markets: Incentives, Mechanisms, Standards of Proving, and Remedies</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Mykola%20G.%20Boichuk">Mykola G. Boichuk</a> </p> <p class="card-text"><strong>Abstract:</strong></p> The paper concerns predatory pricing incentives and mechanisms in the markets of services, as well as its anti-competitive effects. As cost estimation at services markets is more complex in comparison to markets of goods, predatory pricing is more difficult to detect in the provision of services. For instance, this is often the case for professional services, which is analyzed in the paper. The special attention is given to employment markets as de-facto main supply markets for professional services markets. Also, the paper concerns such instances as travel agents' services, where predatory pricing may have implications not only on competition but on a wider range of public interest as well. Thus, the paper develops on effective ways to apply competition law rules on predatory pricing to the provision of services. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=employment%20markets" title="employment markets">employment markets</a>, <a href="https://publications.waset.org/abstracts/search?q=predatory%20pricing" title=" predatory pricing"> predatory pricing</a>, <a href="https://publications.waset.org/abstracts/search?q=services%20markets" title=" services markets"> services markets</a>, <a href="https://publications.waset.org/abstracts/search?q=unfair%20competition" title=" unfair competition"> unfair competition</a> </p> <a href="https://publications.waset.org/abstracts/68895/predatory-pricing-at-services-markets-incentives-mechanisms-standards-of-proving-and-remedies" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/68895.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">326</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4776</span> Governance and Public Policy: The Perception of Civil Society Participation in Brazil and South Africa</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Paulino%20V.%20Tavares">Paulino V. Tavares</a>, <a href="https://publications.waset.org/abstracts/search?q=Ana%20L.%20Romao"> Ana L. Romao</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Public governance, in general, is essential to qualify and educate, pedagogically, the decision-making process of the government in relation to the management of resources and the provision of public services, with transparency and active participation of individuals and citizens for the development of a more democratic environment, besides stimulating control and social empowerment, aiming at the development of the collectivity. In this context, the participation of society in the elaboration, execution, and control of public policies is prominent to strengthen public governance itself. With this, using a multidimensional approach with the application of two questionnaires to a universe of twenty Counselors of the Courts of Auditors (Brazil), twenty professionals of public administration (Brazil), twenty Government/Provincial Counselors (South Africa), and twenty South African professionals of public administration, the preliminary results indicate that the participation of civil society, for both countries, is very low in the elaboration, execution, and control of public policies. At the same time, about 70% of the answers obtained indicate, on average, three possible paths to increase the participation of civil society. With this, it is delineated that developing new horizons to strengthen both public policies how social participation is necessary, but, for both, it is important that governments and civil society, in their respective countries, have an awareness of the effective importance of this interaction. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=Brazil" title="Brazil">Brazil</a>, <a href="https://publications.waset.org/abstracts/search?q=civil%20society" title=" civil society"> civil society</a>, <a href="https://publications.waset.org/abstracts/search?q=participation" title=" participation"> participation</a>, <a href="https://publications.waset.org/abstracts/search?q=South%20Africa" title=" South Africa"> South Africa</a> </p> <a href="https://publications.waset.org/abstracts/120002/governance-and-public-policy-the-perception-of-civil-society-participation-in-brazil-and-south-africa" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/120002.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">144</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4775</span> Applications of Green Technology and Biomimicry in Civil Engineering with a Maglev Car Elevator</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Sameer%20Ansari">Sameer Ansari</a>, <a href="https://publications.waset.org/abstracts/search?q=Suhas%20Nitsure"> Suhas Nitsure</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Biomimicry has made a big move into the built environment by adapting nature's solutions to human designs and inventions. We can examine numerous aspects of the built environment right from generating energy, fed by rainwater and powered by sun to over all land use impacts. This paper discusses the potential of a man made building which will work for the welfare of humans and reduce the impact of the harmful environment on us which we ourselves created for us. Building services inspired by nature such as building walls from homeostasis in organisms, natural ventilation from termites, artificial aggregates from natural aggregates, solar panels from photosynthesis and building structure itself compared to tree as a cantilever. Environmental services such as using CO2 as a feedstock for construction related activities, using Ornilux glasses and saving birds from collision with buildings, using prefabricated steel for fast building members- save time and also negligible waste as no formwork is used. Maglev inspired car elevators in building which is unique and giving all together new direction to technology. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=biomimicry" title="biomimicry">biomimicry</a>, <a href="https://publications.waset.org/abstracts/search?q=green%20technology" title=" green technology"> green technology</a>, <a href="https://publications.waset.org/abstracts/search?q=maglev%20car%20elevator" title=" maglev car elevator"> maglev car elevator</a>, <a href="https://publications.waset.org/abstracts/search?q=civil%20engineering" title=" civil engineering"> civil engineering</a> </p> <a href="https://publications.waset.org/abstracts/18416/applications-of-green-technology-and-biomimicry-in-civil-engineering-with-a-maglev-car-elevator" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/18416.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">576</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4774</span> Finding and Obtaining Special Education Services Globally: Research and Development</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Melissa%20Hartley">Melissa Hartley</a>, <a href="https://publications.waset.org/abstracts/search?q=Erika%20McCoy"> Erika McCoy</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Military-connected children with disabilities often require services in different countries throughout their school career. This research and development text seeks to provide current practices in finding and obtaining comparable special education services globally. Considerations in service provision include: language of the service provider, service delivery format, current service availability and finding comparable services, location of services, and readily available services. After providing current practices, the researchers will engage the audience in brainstorming additional ways at finding and obtaining comparable special education services globally. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=collaboration" title="collaboration">collaboration</a>, <a href="https://publications.waset.org/abstracts/search?q=international%20education" title=" international education"> international education</a>, <a href="https://publications.waset.org/abstracts/search?q=service%20delivery" title=" service delivery"> service delivery</a>, <a href="https://publications.waset.org/abstracts/search?q=special%20education%20services" title=" special education services"> special education services</a> </p> <a href="https://publications.waset.org/abstracts/157224/finding-and-obtaining-special-education-services-globally-research-and-development" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/157224.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">225</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4773</span> The Effect of Artificial Intelligence on Civil Engineering Outputs and Designs</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Mina%20Youssef%20Makram%20Ibrahim">Mina Youssef Makram Ibrahim</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Engineering identity contributes to the professional and academic sustainability of female engineers. Recognizability is an important factor that shapes an engineer's identity. People who are deprived of real recognition often fail to create a positive identity. This study draws on Hornet’s recognition theory to identify factors that influence female civil engineers' sense of recognition. Over the past decade, a survey was created and distributed to 330 graduate students in the Department of Civil, Civil and Environmental Engineering at Iowa State University. Survey items include demographics, perceptions of a civil engineer's identity, and factors that influence recognition of a civil engineer's identity, such as B. Opinions about society and family. Descriptive analysis of survey responses revealed that perceptions of civil engineering varied significantly. The definitions of civil engineering provided by participants included the terms structure, design and infrastructure. Almost half of the participants said the main reason for studying Civil Engineering was their interest in the subject, and the majority said they were proud to be a civil engineer. Many study participants reported that their parents viewed them as civil engineers. Institutional and operational treatment was also found to have a significant impact on the recognition of women civil engineers. Almost half of the participants reported feeling isolated or ignored at work because of their gender. This research highlights the importance of recognition in developing the identity of women engineers. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20service" title="civil service">civil service</a>, <a href="https://publications.waset.org/abstracts/search?q=hiring" title=" hiring"> hiring</a>, <a href="https://publications.waset.org/abstracts/search?q=merit" title=" merit"> merit</a>, <a href="https://publications.waset.org/abstracts/search?q=policing%20civil%20engineering" title=" policing civil engineering"> policing civil engineering</a>, <a href="https://publications.waset.org/abstracts/search?q=construction" title=" construction"> construction</a>, <a href="https://publications.waset.org/abstracts/search?q=surveying" title=" surveying"> surveying</a>, <a href="https://publications.waset.org/abstracts/search?q=mapping" title=" mapping"> mapping</a>, <a href="https://publications.waset.org/abstracts/search?q=pile%20civil%20service" title=" pile civil service"> pile civil service</a>, <a href="https://publications.waset.org/abstracts/search?q=Kazakhstan" title=" Kazakhstan"> Kazakhstan</a>, <a href="https://publications.waset.org/abstracts/search?q=modernization" title=" modernization"> modernization</a>, <a href="https://publications.waset.org/abstracts/search?q=a%20national%20model%20of%20civil%20service" title=" a national model of civil service"> a national model of civil service</a>, <a href="https://publications.waset.org/abstracts/search?q=civil%20service%20reforms" title=" civil service reforms"> civil service reforms</a>, <a href="https://publications.waset.org/abstracts/search?q=bureaucracy%20civil%20engineering" title=" bureaucracy civil engineering"> bureaucracy civil engineering</a>, <a href="https://publications.waset.org/abstracts/search?q=gender" title=" gender"> gender</a>, <a href="https://publications.waset.org/abstracts/search?q=identity" title=" identity"> identity</a>, <a href="https://publications.waset.org/abstracts/search?q=recognition" title=" recognition"> recognition</a> </p> <a href="https://publications.waset.org/abstracts/185125/the-effect-of-artificial-intelligence-on-civil-engineering-outputs-and-designs" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/185125.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">63</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4772</span> The Investigation of Women Civil Engineers’ Identity Development through the Lens of Recognition Theory</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Hasan%20Sungur">Hasan Sungur</a>, <a href="https://publications.waset.org/abstracts/search?q=Evrim%20Baran"> Evrim Baran</a>, <a href="https://publications.waset.org/abstracts/search?q=Benjamin%20Ahn"> Benjamin Ahn</a>, <a href="https://publications.waset.org/abstracts/search?q=Aliye%20Karabulut%20Ilgu"> Aliye Karabulut Ilgu</a>, <a href="https://publications.waset.org/abstracts/search?q=Chris%20Rehmann"> Chris Rehmann</a>, <a href="https://publications.waset.org/abstracts/search?q=Cassandra%20Rutherford"> Cassandra Rutherford</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Engineering identity contributes to the professional and educational persistence of women engineers. A crucial factor contributing to the development of the engineering identity is recognition. Those without adequate recognition often do not succeed in positively building their identities. This research draws on Honneth’s recognition theory to identify factors impacting women civil engineers’ feelings of recognition as civil engineers. A survey was composed and distributed to 330 female alumni who graduated from the Department of Civil, Construction, and Environmental Engineering at Iowa State University in the last ten years. The survey items include demographics, perceptions of the identity of civil engineering, and factors that influence the recognition of civil engineering identities, such as views of society and family. Descriptive analysis of the survey responses revealed that the perceptions of civil engineering varied widely. Participants’ definitions of civil engineering included the terms: construction, design, and infrastructure. Almost half of the participants reported that the major reason to study civil engineering was their interest in the subject matter, and most reported that they were proud to be civil engineers. Many study participants reported that their parents see them as civil engineers. Treatment of institutions and the workplace were also considered as having a significant impact on the recognition of women civil engineers. Almost half of the participants reported that they felt isolated or ignored at work because of their gender. This research emphasizes the importance of recognition for the development of the civil engineering identity of women <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20engineering" title="civil engineering">civil engineering</a>, <a href="https://publications.waset.org/abstracts/search?q=gender" title=" gender"> gender</a>, <a href="https://publications.waset.org/abstracts/search?q=identity" title=" identity"> identity</a>, <a href="https://publications.waset.org/abstracts/search?q=recognition" title=" recognition"> recognition</a> </p> <a href="https://publications.waset.org/abstracts/140906/the-investigation-of-women-civil-engineers-identity-development-through-the-lens-of-recognition-theory" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/140906.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">255</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4771</span> The Tariffs of Water Service for Productive Users: A Model for Defining Fare Classes</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=M.%20Macchiaroli">M. Macchiaroli</a>, <a href="https://publications.waset.org/abstracts/search?q=V.%20Pellecchia"> V. Pellecchia</a>, <a href="https://publications.waset.org/abstracts/search?q=L.%20Dolores"> L. Dolores</a> </p> <p class="card-text"><strong>Abstract:</strong></p> The water supply for production users (craft, commercial, industrial), understood as the set of water supply and wastewater collection services becomes an increasingly felt problem in a water scarcity regime. In fact, disputes are triggered between the different social parties for the fair and efficient use of water resources. Within this aspect, the problem arises of the different pricing of services between civil users and production users. Of particular interest is the question of defining the tariff classes depending on consumption levels. If for civil users, this theme is strongly permeated by social profiles (a topic dealt with by the author in a forthcoming research contribution) connected with the inalienability of the right to have water and with the reconciliation of the needs of the weakest groups of the population, for consumers in the production sector the logic adopted by the manager may be inspired by criteria of greater corporate rationality. This work illustrates the Italian regulatory framework and shows an optimization model of tariff classes in the production sector that reconciles the public objective of sustainable use of the resource and the needs of a production system in search of recovery after the depressing effects caused by COVID-19 pandemic. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=decision%20making" title="decision making">decision making</a>, <a href="https://publications.waset.org/abstracts/search?q=economic%20evaluation" title=" economic evaluation"> economic evaluation</a>, <a href="https://publications.waset.org/abstracts/search?q=urban%20water%20management" title=" urban water management"> urban water management</a>, <a href="https://publications.waset.org/abstracts/search?q=water%20tariff" title=" water tariff"> water tariff</a> </p> <a href="https://publications.waset.org/abstracts/129830/the-tariffs-of-water-service-for-productive-users-a-model-for-defining-fare-classes" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/129830.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">113</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4770</span> Limitations of Selected e-Governance Services in India: Policy Change as Solution for Experience Enhancement of Citizen Services </h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Chaitanya%20Vyas">Chaitanya Vyas</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This paper identifies limitations of existing two e-Governance services viz. railway ticket booking and passport service in India. The comparison has been made as to how in the past these two citizen services were operating manually and how these services are taken online via e-Governance. Different e-Governance projects, investment aspects, and role of corporate are discussed. For Indian Railway online ticketing a comparison has been made between state run booking website and popular private firm run booking website. For passport service, observation through personal visit to passport center is described. Suggestions are made to improve these services further to improve citizen service experiences. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=e-Governance" title="e-Governance">e-Governance</a>, <a href="https://publications.waset.org/abstracts/search?q=citizen%20services" title=" citizen services"> citizen services</a>, <a href="https://publications.waset.org/abstracts/search?q=passport" title=" passport"> passport</a>, <a href="https://publications.waset.org/abstracts/search?q=Indian%20Railways" title=" Indian Railways "> Indian Railways </a> </p> <a href="https://publications.waset.org/abstracts/21610/limitations-of-selected-e-governance-services-in-india-policy-change-as-solution-for-experience-enhancement-of-citizen-services" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/21610.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">246</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4769</span> Perception of Agricultural Extension Agents of Private Sector Participation in Extension Services in Ogun State, Nigeria</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=E.%20O.%20Fakoya">E. O. Fakoya</a>, <a href="https://publications.waset.org/abstracts/search?q=B.%20G.%20Abiona"> B. G. Abiona</a>, <a href="https://publications.waset.org/abstracts/search?q=J.%20O.%20Soetan"> J. O. Soetan</a> </p> <p class="card-text"><strong>Abstract:</strong></p> The study determined Perception of Agricultural Extension Agents of Private Sector Participation in Extension Services in Ogun State, Nigeria. Data were collected from 80 respondents with a well-structured questionnaire. The result of the findings showed that there is need for private sector participation in extension services (=4.313), private extension services has facilities than public extension services (=4.97). Private sector participated in extension services by: giving of loans and credits to farmers (=4.50). Major constraints identified by the respondents were: Transportation problem (=2.88) and lack of fund (=2.77) A significant relationship (P<0.05) exists between factors affecting public extension services(r = 0.641, p = 0.00) and private sector participation in extension services. It was concluded from the study that there is need for private sector to participate in extension service in order to improve productivity of the farmers. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=agricultural%20extension" title="agricultural extension">agricultural extension</a>, <a href="https://publications.waset.org/abstracts/search?q=extension%20agent" title=" extension agent"> extension agent</a>, <a href="https://publications.waset.org/abstracts/search?q=private%20sector" title=" private sector"> private sector</a>, <a href="https://publications.waset.org/abstracts/search?q=perception" title=" perception"> perception</a> </p> <a href="https://publications.waset.org/abstracts/12500/perception-of-agricultural-extension-agents-of-private-sector-participation-in-extension-services-in-ogun-state-nigeria" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/12500.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">588</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4768</span> Relationship Between Expectation (Before) and Satisfaction (After) Receiving Services of Thai Consumers from Domestic Low-Cost Airlines</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Sittichai%20Charoensettasilp">Sittichai Charoensettasilp</a>, <a href="https://publications.waset.org/abstracts/search?q=Chong%20Wu"> Chong Wu</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This study employs sampling of 400 Thai people who live in Bangkok and have used air transportation to travel. A random convenience sampling technique is used to collect data. The results found that at 0.05 significance level the differences of means of Thai consumers’ expectations (before) and satisfaction (after) receiving services in the service marketing mix, the results of all aspects are different both in general and for each aspect of the service marketing mix. Average levels of expectations before receiving services are higher than satisfaction after receiving services in all aspects, as well. When analyzing further to the correlation between average means, the means of expectations before receiving services are higher than those of satisfaction after receiving services in general. As in all aspects of the service marketing mix, any aspect that has a big difference between expectations before receiving services and satisfaction after receiving services has low correlation. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=domestic%20low-cost%20airlines" title="domestic low-cost airlines">domestic low-cost airlines</a>, <a href="https://publications.waset.org/abstracts/search?q=Thai%20consumers" title=" Thai consumers"> Thai consumers</a>, <a href="https://publications.waset.org/abstracts/search?q=relationship" title=" relationship"> relationship</a>, <a href="https://publications.waset.org/abstracts/search?q=expectation%20before%20receiving%20services" title=" expectation before receiving services"> expectation before receiving services</a>, <a href="https://publications.waset.org/abstracts/search?q=satisfaction%20after%20receiving%20services" title=" satisfaction after receiving services"> satisfaction after receiving services</a> </p> <a href="https://publications.waset.org/abstracts/1741/relationship-between-expectation-before-and-satisfaction-after-receiving-services-of-thai-consumers-from-domestic-low-cost-airlines" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/1741.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">402</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4767</span> Analyzing Factors Influencing Citizen Utilization and Adoption of E-Government Services in Saudi Arabia: A Citizen’s Perspective</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Abdulqader%20Almasabe">Abdulqader Almasabe</a>, <a href="https://publications.waset.org/abstracts/search?q=Stephanie%20Ludi"> Stephanie Ludi</a>, <a href="https://publications.waset.org/abstracts/search?q=Mohammed%20Alenazi"> Mohammed Alenazi</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Governments around the world have been increasingly introducing e-government services in order to make processes more efficient and accessible for their citizens. The government of Saudi Arabia has adopted e-government for the effective delivery of services. However, the adoption rate of these services remains low in many countries. This paper aims to explore the determinants of citizens' intention to adopt and use e-government services, focusing on a model of factors influencing the adoption and utilization of e-government services (MFIAUEGS) that has been specially developed for this purpose. By analyzing the factors that influence citizens' decisions to use e-government services we hope to provide insights that help to increase adoption rates and improve the overall effectiveness of these services. In this paper, 562 valid responses were collected and analyzed to shed light on the issue. The results of the research showed that each of the proposed factors in the MFIAUEGS model played a significant role in influencing citizens' intentions to adopt and use e-government services. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=e-government" title="e-government">e-government</a>, <a href="https://publications.waset.org/abstracts/search?q=model%20acceptance" title=" model acceptance"> model acceptance</a>, <a href="https://publications.waset.org/abstracts/search?q=influencing%20factors" title=" influencing factors"> influencing factors</a>, <a href="https://publications.waset.org/abstracts/search?q=TAM" title=" TAM"> TAM</a> </p> <a href="https://publications.waset.org/abstracts/174873/analyzing-factors-influencing-citizen-utilization-and-adoption-of-e-government-services-in-saudi-arabia-a-citizens-perspective" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/174873.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">73</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4766</span> Model for Assessment of Quality Airport Services</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Cristina%20da%20Silva%20Torres">Cristina da Silva Torres</a>, <a href="https://publications.waset.org/abstracts/search?q=Jos%C3%A9%20Luis%20Duarte%20Ribeiro"> José Luis Duarte Ribeiro</a>, <a href="https://publications.waset.org/abstracts/search?q=Maria%20Auxiliadora%20Cannarozzo%20Tinoco"> Maria Auxiliadora Cannarozzo Tinoco </a> </p> <p class="card-text"><strong>Abstract:</strong></p> As a result of the rapid growth of the Brazilian Air Transport, many airports are at the limit of their capacities and have a reduction in the quality of services provided. Thus, there is a need of models for assessing the quality of airport services. Because of this, the main objective of this work is to propose a model for the evaluation of quality attributes in airport services. To this end, we used the method composed by literature review and interview. Structured a working method composed by 5 steps, which resulted in a model to evaluate the quality of airport services, consisting of 8 dimensions and 45 attributes. Was used as base for model definition the process mapping of boarding and landing processes of passengers and luggage. As a contribution of this work is the integration of management process with structuring models to assess the quality of services in airport environments. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=quality%20airport%20services" title="quality airport services">quality airport services</a>, <a href="https://publications.waset.org/abstracts/search?q=model%20for%20identification%20of%20attributes%20quality" title=" model for identification of attributes quality"> model for identification of attributes quality</a>, <a href="https://publications.waset.org/abstracts/search?q=air%20transport" title=" air transport"> air transport</a>, <a href="https://publications.waset.org/abstracts/search?q=passenger" title=" passenger"> passenger</a> </p> <a href="https://publications.waset.org/abstracts/24893/model-for-assessment-of-quality-airport-services" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/24893.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">535</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4765</span> A Comparative Assessment of the FoodSupply Vulnerability to Large-Scale Disasters in OECD Countries</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Karolin%20Bauer">Karolin Bauer</a>, <a href="https://publications.waset.org/abstracts/search?q=Anna%20Brinkmann"> Anna Brinkmann</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Vulnerabilities in critical infrastructure can cause significant difficulties for the affected population during crises. Securing the food supply as part of the critical infrastructure in crisis situations is an essential part of public services and a ground stone for a successful concept of civil protection. In most industrialized countries, there are currently no comparative studies regarding the food supply of the population during crisis and disaster events. In order to mitigate the potential impact in case of major disasters in Germany, it is absolutely necessary to investigate how the food supply can be secured. The research project aims to provide in-depth research on the experiences gathered during past large-scale disasters in the 34 OECD member countries in order to discover alternatives for an updated civil protection system in Germany. The basic research question is: "Which international approaches and structures of civil protection have been proven and would be useful to modernize the German civil protection with regards to the critical infrastructure and food supply?" Research findings should be extracted from an extensive literature review covering the entire research period as well as from personal and online-based interviews with experts and responsible persons from involved institutions. The capability of the research project insists on the deliberate choice to investigate previous large-scale disasters to formulate important and practical approaches to modernize civil protection in Germany. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=food%20supply" title="food supply">food supply</a>, <a href="https://publications.waset.org/abstracts/search?q=vulnerabilty" title=" vulnerabilty"> vulnerabilty</a>, <a href="https://publications.waset.org/abstracts/search?q=critical%20infratstructure" title="critical infratstructure">critical infratstructure</a>, <a href="https://publications.waset.org/abstracts/search?q=large-scale%20disaster" title=" large-scale disaster"> large-scale disaster</a> </p> <a href="https://publications.waset.org/abstracts/37840/a-comparative-assessment-of-the-foodsupply-vulnerability-to-large-scale-disasters-in-oecd-countries" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/37840.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">336</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4764</span> State Power Monopolization and Its Implications on Democratic Consolidation in Africa: The Realities of the Gambia</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Essa%20Njie">Essa Njie</a> </p> <p class="card-text"><strong>Abstract:</strong></p> One of the challenges that Africa needs to overcome for the sustenance of its democratic gains is to separate the state from the ruling party to avoid the latter’s attempt in monopolizing the former’s resources and institutions for political supremacy. But this separation must go along with the process of depoliticizing the civil services (separation from partisan politics) which have been politicized by incumbents to register electoral successes. While researches conducted on the Gambia’s democratic reality tend to have looked at a wide range of challenges confronting the country’s democratic progress, this paper focuses on state power monopolization and its impediment to democratic governance in the country. The paper explores the involvement of civil/public servants in partisan politics in the Gambia. It looks at the intertwined nature of the state and the ruling party as state resources could not be separated from that of the ruling party (lack of separation between political and non-political resources) in both Dawda Jawara and Yahya Jammeh eras, and how such affected the country’s democratic credential. The paper in particular addresses the need for the current government to depoliticize the country’s civil service and concomitantly separate the state from the ruling party by not monopolizing the former’s resources and institutions to galvanize political support. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20service" title="civil service">civil service</a>, <a href="https://publications.waset.org/abstracts/search?q=democratic%20consolidation" title=" democratic consolidation"> democratic consolidation</a>, <a href="https://publications.waset.org/abstracts/search?q=monopolisation" title=" monopolisation"> monopolisation</a>, <a href="https://publications.waset.org/abstracts/search?q=multi-party%20elections" title=" multi-party elections"> multi-party elections</a>, <a href="https://publications.waset.org/abstracts/search?q=public%20institutions" title=" public institutions"> public institutions</a>, <a href="https://publications.waset.org/abstracts/search?q=ruling%20party" title=" ruling party"> ruling party</a>, <a href="https://publications.waset.org/abstracts/search?q=state%20resources" title=" state resources"> state resources</a> </p> <a href="https://publications.waset.org/abstracts/97903/state-power-monopolization-and-its-implications-on-democratic-consolidation-in-africa-the-realities-of-the-gambia" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/97903.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">142</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4763</span> 19th Century Exam, 21st Century Policing: An Examination of the New York State Civil Service and Police Officer Recruitment Efforts</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=A.%20Edwards">A. Edwards</a> </p> <p class="card-text"><strong>Abstract:</strong></p> The civil service was created to reform the hiring process for public officials, changing the patronage system to a merit-based system. Though exam reforms continued throughout the 20th century, there have been few during the 21st century, particularly in New York state. In the case of police departments, the civil service exam has acted as a hindrance to its ‘21st Century Policing’ goals and new exam reform efforts have left out officers voices and concerns. Through in-depth interviews of current and retired police officers and local and state civil service administrators in Albany County in New York, this study seeks to understand police influence and insight regarding the civil service exam, placing some of the voice and input for civil service reform on police departments, instead of local and state bureaucrats. The study also looks at the relationship between civil service administrators and police departments. Using practice theory, the study seeks to understand the ways in which the civil service exam was defined in the 20th century and how it is out of step with current thinking while examining possible changes to the civil service exam that would lead to a more equitable hiring process and successful police departments. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=civil%20service" title="civil service">civil service</a>, <a href="https://publications.waset.org/abstracts/search?q=hiring" title=" hiring"> hiring</a>, <a href="https://publications.waset.org/abstracts/search?q=merit" title=" merit"> merit</a>, <a href="https://publications.waset.org/abstracts/search?q=policing" title=" policing"> policing</a> </p> <a href="https://publications.waset.org/abstracts/85825/19th-century-exam-21st-century-policing-an-examination-of-the-new-york-state-civil-service-and-police-officer-recruitment-efforts" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/85825.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">204</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4762</span> A State-Of-The-Art Review on Web Services Adaptation</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=M.%20Velasco">M. Velasco</a>, <a href="https://publications.waset.org/abstracts/search?q=D.%20While"> D. While</a>, <a href="https://publications.waset.org/abstracts/search?q=P.%20Raju"> P. Raju</a>, <a href="https://publications.waset.org/abstracts/search?q=J.%20Krasniewicz"> J. Krasniewicz</a>, <a href="https://publications.waset.org/abstracts/search?q=A.%20Amini"> A. Amini</a>, <a href="https://publications.waset.org/abstracts/search?q=L.%20Hernandez-Munoz"> L. Hernandez-Munoz</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Web service adaptation involves the creation of adapters that solve Web services incompatibilities known as mismatches. Since the importance of Web services adaptation is increasing because of the frequent implementation and use of online Web services, this paper presents a literature review of web services to investigate the main methods of adaptation, their theoretical underpinnings and the metrics used to measure adapters performance. Eighteen publications were reviewed independently by two researchers. We found that adaptation techniques are needed to solve different types of problems that may arise due to incompatibilities in Web service interfaces, including protocols, messages, data and semantics that affect the interoperability of the services. Although adapters are non-invasive methods that can improve Web services interoperability and there are current approaches for service adaptation; there is, however, not yet one solution that fits all types of mismatches. Our results also show that only a few research projects incorporate theoretical frameworks and that metrics to measure adapters’ performance are very limited. We conclude that further research on software adaptation should improve current adaptation methods in different layers of the service interoperability and that an adaptation theoretical framework that incorporates a theoretical underpinning and measures of qualitative and quantitative performance needs to be created. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=Web%20Services%20Adapters" title="Web Services Adapters">Web Services Adapters</a>, <a href="https://publications.waset.org/abstracts/search?q=software%20adaptation" title=" software adaptation"> software adaptation</a>, <a href="https://publications.waset.org/abstracts/search?q=web%20services%20mismatches" title=" web services mismatches"> web services mismatches</a>, <a href="https://publications.waset.org/abstracts/search?q=web%20services%20interoperability" title=" web services interoperability"> web services interoperability</a> </p> <a href="https://publications.waset.org/abstracts/41103/a-state-of-the-art-review-on-web-services-adaptation" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/41103.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">294</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4761</span> Adoption and Diffusion of E-Government Services in India: The Impact of User Demographics and Service Quality</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Sayantan%20Khanra">Sayantan Khanra</a>, <a href="https://publications.waset.org/abstracts/search?q=Rojers%20P.%20Joseph"> Rojers P. Joseph</a> </p> <p class="card-text"><strong>Abstract:</strong></p> This study attempts to analyze the impact of demography and service quality on the adoption and diffusion of e-Government services in the context of India. The objective of this paper is to study the users' perception about e-Government services and investigate the key variables that are most salient to the Indian populace. At the completion of this study, a research model that would help to understand the relationship involving the demographic variables and service quality dimensions, and the willingness to adopt e-Government services is expected to be developed. Dedicated authorities, particularly those in developing economies, may use that model or its augmented versions to design and update e-Government services and promote their use among citizens. After all, enhanced public participation is required to improve efficiency, engagement and transparency in the implementation of the aforementioned services. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=adoption%20and%20diffusion%20of%20e-government%20services" title="adoption and diffusion of e-government services">adoption and diffusion of e-government services</a>, <a href="https://publications.waset.org/abstracts/search?q=demographic%20variables" title=" demographic variables"> demographic variables</a>, <a href="https://publications.waset.org/abstracts/search?q=hierarchical%20regression%20analysis" title=" hierarchical regression analysis"> hierarchical regression analysis</a>, <a href="https://publications.waset.org/abstracts/search?q=service%20quality%20dimensions" title=" service quality dimensions"> service quality dimensions</a> </p> <a href="https://publications.waset.org/abstracts/60969/adoption-and-diffusion-of-e-government-services-in-india-the-impact-of-user-demographics-and-service-quality" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/60969.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">290</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4760</span> Secure Cryptographic Operations on SIM Card for Mobile Financial Services</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=Kerem%20Ok">Kerem Ok</a>, <a href="https://publications.waset.org/abstracts/search?q=Serafettin%20Senturk"> Serafettin Senturk</a>, <a href="https://publications.waset.org/abstracts/search?q=Serdar%20Aktas"> Serdar Aktas</a>, <a href="https://publications.waset.org/abstracts/search?q=Cem%20Cevikbas"> Cem Cevikbas</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Mobile technology is very popular nowadays and it provides a digital world where users can experience many value-added services. Service Providers are also eager to offer diverse value-added services to users such as digital identity, mobile financial services and so on. In this context, the security of data storage in smartphones and the security of communication between the smartphone and service provider are critical for the success of these services. In order to provide the required security functions, the SIM card is one acceptable alternative. Since SIM cards include a Secure Element, they are able to store sensitive data, create cryptographically secure keys, encrypt and decrypt data. In this paper, we design and implement a SIM and a smartphone framework that uses a SIM card for secure key generation, key storage, data encryption, data decryption and digital signing for mobile financial services. Our frameworks show that the SIM card can be used as a controlled Secure Element to provide required security functions for popular e-services such as mobile financial services. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=SIM%20card" title="SIM card">SIM card</a>, <a href="https://publications.waset.org/abstracts/search?q=mobile%20financial%20services" title=" mobile financial services"> mobile financial services</a>, <a href="https://publications.waset.org/abstracts/search?q=cryptography" title=" cryptography"> cryptography</a>, <a href="https://publications.waset.org/abstracts/search?q=secure%20data%20storage" title=" secure data storage"> secure data storage</a> </p> <a href="https://publications.waset.org/abstracts/54843/secure-cryptographic-operations-on-sim-card-for-mobile-financial-services" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/54843.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">312</span> </span> </div> </div> <div class="card paper-listing mb-3 mt-3"> <h5 class="card-header" style="font-size:.9rem"><span class="badge badge-info">4759</span> Using Focus Group Method to Identify Citizen Requirements to Saudi Mobile Government Services</h5> <div class="card-body"> <p class="card-text"><strong>Authors:</strong> <a href="https://publications.waset.org/abstracts/search?q=S.%20Alotaibi">S. Alotaibi</a>, <a href="https://publications.waset.org/abstracts/search?q=D.%20Roussinov"> D. Roussinov</a> </p> <p class="card-text"><strong>Abstract:</strong></p> Mobile government services implementation faces several challenges in developing countries. This paper studies some of those challenges in the context of Saudi Arabia. The study aims to investigate factors affecting m-government acceptance in Saudi Arabia, including ease of use, usefulness, service quality, trust, intention to use and users’ satisfaction. Our investigation will help in integrating the m-government services in citizens’ everyday life. We collected and analyzed our data from focus groups. These focus groups are from King Saud University and Imam Muhammed Bin Saud University, so the samples size are five and seven participants, respectively. We found that there are some factors to identifying citizen requirements to Saudi mobile government services. These services should be easy to use and not require too much effort. Also, these services must be fully trusted. <p class="card-text"><strong>Keywords:</strong> <a href="https://publications.waset.org/abstracts/search?q=e-government" title="e-government">e-government</a>, <a href="https://publications.waset.org/abstracts/search?q=m-government" title=" m-government"> m-government</a>, <a href="https://publications.waset.org/abstracts/search?q=focus%20group" title=" focus group"> focus group</a>, <a href="https://publications.waset.org/abstracts/search?q=Saudi%20mobile%20government%20services" title=" Saudi mobile government services"> Saudi mobile government services</a> </p> <a href="https://publications.waset.org/abstracts/59830/using-focus-group-method-to-identify-citizen-requirements-to-saudi-mobile-government-services" class="btn btn-primary btn-sm">Procedia</a> <a href="https://publications.waset.org/abstracts/59830.pdf" target="_blank" class="btn btn-primary btn-sm">PDF</a> <span class="bg-info text-light px-1 py-1 float-right rounded"> Downloads <span class="badge badge-light">297</span> </span> </div> </div> <ul class="pagination"> <li class="page-item disabled"><span class="page-link">&lsaquo;</span></li> <li class="page-item active"><span class="page-link">1</span></li> <li class="page-item"><a class="page-link" href="https://publications.waset.org/abstracts/search?q=civil%20services&page=2">2</a></li> <li class="page-item"><a class="page-link" href="https://publications.waset.org/abstracts/search?q=civil%20services&page=3">3</a></li> <li class="page-item"><a class="page-link" href="https://publications.waset.org/abstracts/search?q=civil%20services&page=4">4</a></li> <li class="page-item"><a class="page-link" href="https://publications.waset.org/abstracts/search?q=civil%20services&page=5">5</a></li> <li class="page-item"><a class="page-link" href="https://publications.waset.org/abstracts/search?q=civil%20services&page=6">6</a></li> <li class="page-item"><a class="page-link" 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