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Healthcare Provider FAQs < MultiPlan

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href="https://www.multiplan.com/webcenter/portal/ProviderSearch?_afrLoop=4332481762719684&#038;_afrWindowMode=2&#038;Adf-Window-Id=w1bmsht809w&#038;_afrFS=16&#038;_afrMT=screen&#038;_afrMFW=1521&#038;_afrMFH=875&#038;_afrMFDW=1920&#038;_afrMFDH=1080&#038;_afrMFC=8&#038;_afrMFCI=0&#038;_afrMFM=0&#038;_afrMFR=96&#038;_afrMFG=0&#038;_afrMFS=0&#038;_afrMFO=0" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Find a Provider</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-ccca543 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="ccca543" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-0e5066f" data-id="0e5066f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-c80d841 elementor-widget elementor-widget-theme-site-logo elementor-widget-image" data-id="c80d841" data-element_type="widget" data-widget_type="theme-site-logo.default"> <div class="elementor-widget-container"> <a href="https://www.multiplan.us"> <img fetchpriority="high" width="2016" height="678" src="https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_RGB.png" class="attachment-full size-full wp-image-24" alt="MultiPlan" srcset="https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_RGB.png 2016w, https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_RGB-300x101.png 300w, https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_RGB-768x258.png 768w, https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_RGB-1024x344.png 1024w" 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class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-558"><a href="#" class="elementor-item elementor-item-anchor">Services</a> <ul class="sub-menu elementor-nav-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-554"><a href="https://www.multiplan.us/services/analytics-based/" class="elementor-sub-item">Analytics-Based Services</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2975"><a href="https://www.multiplan.us/data-decision-science-services/" class="elementor-sub-item">Data &#038; Decision Science Services</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-553"><a href="https://www.multiplan.us/services/network-based/" class="elementor-sub-item">Network-Based Services</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-551"><a 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menu-item-557"><a href="https://www.multiplan.us/markets/government/" class="elementor-sub-item" tabindex="-1">Government</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-545"><a href="https://www.multiplan.us/company/" class="elementor-item" tabindex="-1">Company</a> <ul class="sub-menu elementor-nav-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1103"><a href="https://www.multiplan.us/company/leadership-team/" class="elementor-sub-item" tabindex="-1">Leadership Team</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1104"><a href="https://www.multiplan.us/company/in-the-news/" class="elementor-sub-item" tabindex="-1">In the News</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2112"><a href="https://www.multiplan.us/company/innovation/" class="elementor-sub-item" tabindex="-1">Innovation</a></li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-3394"><a href="https://www.multiplan.us/corporate-responsibility/" class="elementor-sub-item" tabindex="-1">Corporate Responsibility</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-546"><a href="https://www.multiplan.us/careers/" class="elementor-item" tabindex="-1">Careers</a> <ul class="sub-menu elementor-nav-menu--dropdown"> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-2428"><a href="https://www.multiplan.us/technology-leadership-program/" class="elementor-sub-item" tabindex="-1">Technology Leadership Program</a></li> </ul> </li> <li class="menu-item menu-item-type-post_type menu-item-object-page menu-item-547"><a href="https://www.multiplan.us/knowledgehub/" class="elementor-item" tabindex="-1">KnowledgeHub</a></li> <li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1121"><a href="https://investors.multiplan.us" class="elementor-item" tabindex="-1">Investors</a></li> </ul> </nav> </div> </div> <div class="elementor-element elementor-element-7c6dda4 elementor-widget elementor-widget-heading" data-id="7c6dda4" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-small">Menu</p> </div> </div> </div> </div> <div class="elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9683d9f" data-id="9683d9f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-12e94e1 elementor-mobile-align-center elementor-widget elementor-widget-button" data-id="12e94e1" data-element_type="widget" data-widget_type="button.default"> <div class="elementor-widget-container"> <div class="elementor-button-wrapper"> <a class="elementor-button elementor-button-link elementor-size-sm" href="https://www.multiplan.com/webcenter/portal/ProviderSearch" target="_blank"> <span class="elementor-button-content-wrapper"> <span class="elementor-button-text">Find a Provider</span> </span> </a> </div> </div> </div> </div> </div> </div> </section> </div> </div> </div> </header> </div> <main id="main-content" tabindex="-1"> <div data-elementor-type="wp-page" data-elementor-id="628" class="elementor elementor-628" data-elementor-post-type="page"> <section class="elementor-section elementor-top-section elementor-element elementor-element-37def143 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="37def143" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-background-overlay"></div> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13210faa" data-id="13210faa" data-element_type="column" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-53a47357 elementor-widget elementor-widget-heading" data-id="53a47357" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h1 class="elementor-heading-title elementor-size-default">Healthcare Provider FAQs</h1> </div> </div> <div class="elementor-element elementor-element-19bd9ff1 elementor-widget elementor-widget-image" data-id="19bd9ff1" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="50" height="7" src="https://www.multiplan.us/wp-content/uploads/2019/12/green-dash-h1-2.png" class="attachment-full size-full wp-image-295" alt="" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-53c6b50b elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="53c6b50b" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-636c17c7" data-id="636c17c7" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-5093a081 elementor-widget elementor-widget-global elementor-global-578 elementor-widget-breadcrumbs" data-id="5093a081" data-element_type="widget" data-widget_type="breadcrumbs.default"> <div class="elementor-widget-container"> <p id="breadcrumbs"><span><span><a href="https://www.multiplan.us/">Home</a></span> &gt; <span><a href="https://www.multiplan.us/healthcare-providers/">Healthcare Providers</a></span> &gt; <span class="breadcrumb_last" aria-current="page">Healthcare Provider FAQs</span></span></p> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-e678cad elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="e678cad" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ceccb87" data-id="ceccb87" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-feec795 elementor-widget elementor-widget-heading" data-id="feec795" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Application requests / status</h2> </div> </div> <div class="elementor-element elementor-element-3c7c6aa elementor-widget elementor-widget-image" data-id="3c7c6aa" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-5bb716f elementor-widget elementor-widget-toggle" data-id="5bb716f" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-9611" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-9611" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I submitted an application to join your network. Can I check the status?</a> </h3> <div id="elementor-tab-content-9611" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-9611"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>Yes, if you submitted your request using our online tool, you can <span style="color: #007839;"><strong><a style="color: #007839;" href="https://www.multiplan.com/providernominations/provider" target="_blank" rel="noopener">Check Application Status <span aria-hidden="true">&gt;</span></a>聽</strong></span></p></div></div></div></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-9612" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-9612" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can I correct erroneous information that was submitted on/with my application?</a> </h3> <div id="elementor-tab-content-9612" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-9612"><p>You have the right to correct any erroneous information submitted by you or other sources to support your credentialing network application. If MultiPlan becomes aware of any discrepancies with your application for network participation, you will be notified of the discrepancy and given an opportunity to correct erroneous information during either the credentialing verification process or through MultiPlan&#8217;s appeal process outlined in the Network Handbook, depending on the nature of the error.聽</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-9613" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-9613" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I submitted a credentialing/recredentialing application to your network. Can I have access to and review the credentialing/recredentialing information your network obtained to evaluate my application?</a> </h3> <div id="elementor-tab-content-9613" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-9613"><p>Yes, practitioners have a right to review the credentialing/recredentialing information obtained during the credentialing/recredentialing process with the exception of peer-review protected information. For details on how you can obtain this credentialing/recredentialing information, you can<span style="color: #007839;"> <a style="color: #007839;" href="https://provider.multiplan.com/webcenter/portal/provider" target="_blank" rel="noopener"><strong>submit a request online</strong></a></span>.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-9614" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-9614" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Can I use my state's credentialing form to join your network?</a> </h3> <div id="elementor-tab-content-9614" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-9614"><p>Providers in certain states may use their state鈥檚 form in place of the MultiPlan form for initial credentialing when applying to join our networks or for recredentialing purposes. We have the <span style="color: #007839;"><strong><a style="color: #007839;" href="https://www.multiplan.us/provider-resources/state-credentialing-forms/">forms posted here</a></strong></span> for your convenience. (Note that to apply to join our networks, these forms must be accompanied by a completed and signed MultiPlan provider contract.)</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-9615" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-9615" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Where can I find contracting provisions for my state?</a> </h3> <div id="elementor-tab-content-9615" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-9615"><p>If required by your state, certain provisions are included in your contract, as set out in the State Law Coordinating Provision (SLCP) exhibit. Periodically, we make modifications to the SLCP exhibit to reflect changes in state law. To see our current SLCP exhibits, please <span style="color: #007839;"><strong><a style="color: #007839;" href="https://www.multiplan.us/provider-resources/state-law-coordinating-provisions/">click here</a></strong></span>.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-ef51ef9 elementor-widget elementor-widget-heading" data-id="ef51ef9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Benefits</h2> </div> </div> <div class="elementor-element elementor-element-7308db2 elementor-widget elementor-widget-image" data-id="7308db2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-6e85604 elementor-widget elementor-widget-toggle" data-id="6e85604" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1151" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1151" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">As a provider, how can I check patient benefits information?</a> </h3> <div id="elementor-tab-content-1151" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1151"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>For patient benefit information, you will need to contact your patient&#8217;s insurance company, human resources representative or health plan administrator directly. That telephone number can usually be found on the back of the patient&#8217;s ID card.</p></div></div></div></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-e4ffddb elementor-widget elementor-widget-heading" data-id="e4ffddb" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Claims</h2> </div> </div> <div class="elementor-element elementor-element-f9673ab elementor-widget elementor-widget-image" data-id="f9673ab" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-9e11585 elementor-widget elementor-widget-toggle" data-id="9e11585" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1651" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1651" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I obtain claim forms?</a> </h3> <div id="elementor-tab-content-1651" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1651"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>For claims questions and/or forms, contact your patient&#8217;s insurance company, human resources representative or health plan administrator directly. That telephone number can usually be found on the back of the patient&#8217;s ID card.</p></div></div></div></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1652" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1652" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I submit a claim?</a> </h3> <div id="elementor-tab-content-1652" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1652"><p>There are two ways to submit a claim.</p><ol><li>By mail to the address found on the patient&#8217;s ID card using a CMS-1500 or UB92 claim form.</li><li>Electronically through transaction networks and clearinghouses in a process known as Electronic Data Interchange (EDI). This method promotes faster, more accurate processing than with paper claims that are submitted by mail and is a requirement for federal benefit plans.</li></ol><p><br />For additional EDI information, please refer to the patient&#8217;s ID card to obtain the payor identification number of the clearinghouse used for claims submission.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1653" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-1653" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What if I have a claims payment problem?</a> </h3> <div id="elementor-tab-content-1653" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-1653"><p>If a specific problem arises, please contact the claims payer&#8217;s customer service department listed on the patient&#8217;s ID card or on the Explanation of Benefits (EOB) statement.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1654" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-1654" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How does MultiPlan handle problem resolution?</a> </h3> <div id="elementor-tab-content-1654" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-1654"><p>When a problem arises, you should contact our Service Operations department as soon as possible, as required by your contract, to provide all information pertinent to the problem. You can <span style="color: #007839;"><strong><a style="color: #007839;" href="https://provider.multiplan.com/webcenter/portal/provider">request service online</a></strong></span>. If the issue can&#8217;t be resolved immediately, it will be escalated to a provider service representative. Escalated issues are resolved in less than five business days on average.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1655" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-1655" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Does MultiPlan require me to provide a National Provider Identifier (NPI) on claims?</a> </h3> <div id="elementor-tab-content-1655" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-1655"><p>While MultiPlan does not require National Provider Identifier (NPI), providers are required to include their NPI on all electronic claims as mandated by the Health Insurance Portability and Accountability Act (HIPAA). Claims payers and clearinghouses, both of which are required to recognize only a provider&#8217;s NPI as the provider identifier on all electronic claims, may reject electronic claims that do not contain the provider&#8217;s NPI. Although not yet required on paper claims, we recommend that providers include NPI on all paper claims to facilitate processing.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-3e809b0 elementor-widget elementor-widget-heading" data-id="3e809b0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Contract copy requests</h2> </div> </div> <div class="elementor-element elementor-element-adebd6f elementor-widget elementor-widget-image" data-id="adebd6f" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-980ead1 elementor-widget elementor-widget-toggle" data-id="980ead1" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1591" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1591" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How may I get a copy of my contract?</a> </h3> <div id="elementor-tab-content-1591" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1591"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>You can request it online or submit your request on letterhead with the contract holder&#8217;s signature via fax at 888-850-7604 or via mail to MultiPlan, Attn: Contract Requests, 16 Crosby Drive, Bedford, MA 01730.</p></div></div></div></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-86107cc elementor-widget elementor-widget-heading" data-id="86107cc" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Fee schedule requests</h2> </div> </div> <div class="elementor-element elementor-element-0ade7ae elementor-widget elementor-widget-image" data-id="0ade7ae" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-006adab elementor-widget elementor-widget-toggle" data-id="006adab" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-4371" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-4371" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can we get a copy of our fee schedule?</a> </h3> <div id="elementor-tab-content-4371" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-4371"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>You may obtain a copy of your fee schedule online via our <span style="color: #007839;"><strong><a style="color: #007839;" href="https://provider.multiplan.com/webcenter/portal/provider">provider portal</a></strong></span>.</p></div></div></div></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-9cff3b6 elementor-widget elementor-widget-heading" data-id="9cff3b6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Client list requests</h2> </div> </div> <div class="elementor-element elementor-element-32781ee elementor-widget elementor-widget-image" data-id="32781ee" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-785b620 elementor-widget elementor-widget-toggle" data-id="785b620" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1261" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1261" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Who are your clients?</a> </h3> <div id="elementor-tab-content-1261" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1261"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>Our clients include a diverse base of insurance carriers, self-insured employers, labor management plans and governmental agencies. Many employers also use the PHCS and/or MultiPlan networks through third-party administrators (TPAs), HMOs, UR and case management firms.</p></div></div></div></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1262" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1262" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How may I obtain a list of payors who utilize your network?</a> </h3> <div id="elementor-tab-content-1262" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1262"><p>Our client lists are now available in our online <span style="color: #007839;"><strong><a style="color: #007839;" href="https://provider.multiplan.com/webcenter/portal/provider" target="_blank" rel="noopener">Provider Portal</a></strong></span>. To get started go to聽 the Provider Portal, choose Click here if you do not have an account. Once you log in, you will see the client lists in the lower left of the home page or under Help and Resources. A user guide is also available within the portal.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-db75b96 elementor-widget elementor-widget-heading" data-id="db75b96" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Termination</h2> </div> </div> <div class="elementor-element elementor-element-466ccd5 elementor-widget elementor-widget-image" data-id="466ccd5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-03386d1 elementor-widget elementor-widget-toggle" data-id="03386d1" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-3371" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-3371" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can I terminate my participation in the PHCS Network and/or the MultiPlan Network?</a> </h3> <div id="elementor-tab-content-3371" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-3371"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>Submit your request on letterhead with the contract holder&#8217;s signature via fax at 781-487-8273, via email at <span style="color: #007839;"><strong><a style="color: #007839;" href="/cdn-cgi/l/email-protection#30425557594344425142705d455c4459405c515e1e535f5d"><span class="__cf_email__" data-cfemail="81f3e4e6e8f2f5f3e0f3c1ecf4edf5e8f1ede0efafe2eeec">[email&#160;protected]</span></a></strong></span> or via mail to MultiPlan, Attn: Registrar, 16 Crosby Drive, Bedford, MA 01730.</p></div></div></div></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-87ee037 elementor-widget elementor-widget-heading" data-id="87ee037" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">About MultiPlan</h2> </div> </div> <div class="elementor-element elementor-element-e7d0f64 elementor-widget elementor-widget-image" data-id="e7d0f64" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-61a307b elementor-widget elementor-widget-toggle" data-id="61a307b" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1021" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-1021" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I identify patients?</a> </h3> <div id="elementor-tab-content-1021" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-1021"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>Clients whose plan members have access to our networks are required to utilize a MultiPlan and/or PHCS logo on member ID cards and the MultiPlan and/or PHCS name and/or logo on the Explanation of Benefits (EOB) statement.</p></div></div></div></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-1022" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-1022" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">I received a call from someone at MultiPlan trying to verify my information. Was the call legitimate?</a> </h3> <div id="elementor-tab-content-1022" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-1022"><p>MultiPlan periodically uses our internal call center to verify provider data via outbound telephone calls. The representatives making these calls will always identify themselves as being from MultiPlan. They are primarily trying to verify information we have on file, such as TIN or service address, which will help us process healthcare claims/bills on behalf of our clients and their health plan members. The call back number they leave if they do not reach a live person is 866-331-6256.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-b0db601 elementor-widget elementor-widget-heading" data-id="b0db601" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Payment</h2> </div> </div> <div class="elementor-element elementor-element-63f82ff elementor-widget elementor-widget-image" data-id="63f82ff" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-3ee7ce8 elementor-widget elementor-widget-toggle" data-id="3ee7ce8" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-6591" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-6591" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do you handle payment issues?</a> </h3> <div id="elementor-tab-content-6591" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-6591"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>Should you experience difficulties with a particular payor during your participation in our Network, we will work closely with you and the payor to resolve any issue. Our contractors, Customer Service Professionals and Account Managers work as a team to liaise between MultiPlan payors and providers. This helps us to ensure that claims payment and contract administration are handled efficiently and effectively. The team is also responsible for adhering to all guidelines and requirements necessary to comply with HIPAA regulations. You can be assured that we do all we can to keep the relationship between our two most important constituencies &#8211; MultiPlan payors and providers &#8211; healthy and effective.</p></div></div></div></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-6592" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-6592" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I handle pre-certification and/or authorization and inquire about UR and case management procedures for PHCS and/or MultiPlan patients?</a> </h3> <div id="elementor-tab-content-6592" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-6592"><p>MultiPlan recommends that you always call to verify eligibility and to confirm if pre-certification and/or authorization for services are required. The number to call will be on the back of the patient&#8217;s healthcare ID card.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-6593" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-6593" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">Where do I send claims for payment?</a> </h3> <div id="elementor-tab-content-6593" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-6593"><p>Send your completed HCFA or UB claim form with your regular billed charges to the claims remittance address indicated on the patient&#8217;s ID card. Please do not send your completed claim form to MultiPlan.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-6594" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-6594" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How long should it take before I get paid for my services?</a> </h3> <div id="elementor-tab-content-6594" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-6594"><p>You should receive your payment within 30 business days after the patient&#8217;s claims payer has received a completed legible claim, as required of our clients by our participating provider agreements.</p></div> </div> </div> </div> </div> <div class="elementor-element elementor-element-b8a0297 elementor-widget elementor-widget-heading" data-id="b8a0297" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Participation</h2> </div> </div> <div class="elementor-element elementor-element-484b114 elementor-widget elementor-widget-image" data-id="484b114" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-27a98a7 elementor-widget elementor-widget-toggle" data-id="27a98a7" data-element_type="widget" data-widget_type="toggle.default"> <div class="elementor-widget-container"> <div class="elementor-toggle"> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-4151" class="elementor-tab-title" data-tab="1" role="button" aria-controls="elementor-tab-content-4151" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do you direct members to my practice/facility?</a> </h3> <div id="elementor-tab-content-4151" class="elementor-tab-content elementor-clearfix" data-tab="1" role="region" aria-labelledby="elementor-tab-title-4151"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145" class="p_AFHoverTarget accordion wrap af_panelBox"><div class="af_panelBox_center p_AFCore p_AFDefault"><div id="T:dclay:oc_9974784903rz5vew1:listTmplt:j_id218618253_717064f7:i2:8:pb145::content" class="af_panelBox_content p_AFCore p_AFDefault"><p>MultiPlan uses a variety of steerage techniques including the online searchable database, downloadable directories and direct links from our clients&#8217; websites. We also assist our clients in creating member educational materials.</p></div></div></div></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-4152" class="elementor-tab-title" data-tab="2" role="button" aria-controls="elementor-tab-content-4152" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">What are my responsibilities in accepting patients?</a> </h3> <div id="elementor-tab-content-4152" class="elementor-tab-content elementor-clearfix" data-tab="2" role="region" aria-labelledby="elementor-tab-title-4152"><p>You should always verify eligibility when presented with an identification card showing a PHCS and/or MultiPlan network logo, just as you would with any other patient. You should also collect a co-payment if applicable, at the time of service and then submit a clean claim to the payer in a timely manner following the instructions on the back of the patient&#8217;s healthcare ID card.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-4153" class="elementor-tab-title" data-tab="3" role="button" aria-controls="elementor-tab-content-4153" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I become a part of the ValuePoint by MultiPlan access card network?</a> </h3> <div id="elementor-tab-content-4153" class="elementor-tab-content elementor-clearfix" data-tab="3" role="region" aria-labelledby="elementor-tab-title-4153"><p>To become a ValuePoint by MultiPlan provider, send an e-mail to <span style="color: #007839;"><strong><a style="color: #007839;" href="/cdn-cgi/l/email-protection#9fe9fef3eafaeff0f6f1ebdff2eaf3ebf6eff3fef1b1fcf0f2"><span class="__cf_email__" data-cfemail="2c5a4d4059495c434542586c41594058455c404d42024f4341">[email&#160;protected]</span></a></strong></span>.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-4154" class="elementor-tab-title" data-tab="4" role="button" aria-controls="elementor-tab-content-4154" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How do I apply for a Rural Health Grant?</a> </h3> <div id="elementor-tab-content-4154" class="elementor-tab-content elementor-clearfix" data-tab="4" role="region" aria-labelledby="elementor-tab-title-4154"><p>If you are a rural hospital participating in the MultiPlan or PHCS Network, you may <span style="color: #007839;"><strong><a style="color: #007839;" href="https://www.multiplan.us/philanthropic-programs/multiplans-rural-health-grant/">submit an application for a grant</a></strong></span>. Applications are sent by mail, and also posted on our website, usually in the summer.</p></div> </div> <div class="elementor-toggle-item"> <h3 id="elementor-tab-title-4155" class="elementor-tab-title" data-tab="5" role="button" aria-controls="elementor-tab-content-4155" aria-expanded="false"> <span class="elementor-toggle-icon elementor-toggle-icon-left" aria-hidden="true"> <span class="elementor-toggle-icon-closed"><i class="fas fa-caret-right"></i></span> <span class="elementor-toggle-icon-opened"><i class="elementor-toggle-icon-opened fas fa-caret-up"></i></span> </span> <a class="elementor-toggle-title" tabindex="0">How can my facility receive a Toy Car for pediatric patients?</a> </h3> <div id="elementor-tab-content-4155" class="elementor-tab-content elementor-clearfix" data-tab="5" role="region" aria-labelledby="elementor-tab-title-4155"><p>If you are a hospital with a pediatric unit and would like to submit a request for your facility to receive a toy car, please contact your regional network representative.</p></div> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b055fb9 elementor-hidden-phone" data-id="b055fb9" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1b3031a elementor-toc--minimized-on-mobile elementor-widget elementor-widget-table-of-contents" data-id="1b3031a" data-element_type="widget" data-settings="{&quot;headings_by_tags&quot;:[&quot;h2&quot;],&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-angle-right&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:100,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;mobile&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;minimize_box&quot;:&quot;yes&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;sticky_effects_offset&quot;:0}" data-widget_type="table-of-contents.default"> <div class="elementor-widget-container"> <div class="elementor-toc__header"> <h2 class="elementor-toc__header-title"> Table of Contents </h2> <div class="elementor-toc__toggle-button elementor-toc__toggle-button--expand" role="button" tabindex="0" aria-controls="elementor-toc__1b3031a" aria-expanded="true" aria-label="Open table of contents"><i aria-hidden="true" class="fas fa-chevron-down"></i></div> <div class="elementor-toc__toggle-button elementor-toc__toggle-button--collapse" role="button" tabindex="0" aria-controls="elementor-toc__1b3031a" aria-expanded="true" aria-label="Close table of contents"><i aria-hidden="true" class="fas fa-chevron-up"></i></div> </div> <div id="elementor-toc__1b3031a" class="elementor-toc__body"> <div class="elementor-toc__spinner-container"> <i class="elementor-toc__spinner eicon-animation-spin eicon-loading" aria-hidden="true"></i> </div> </div> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-top-section elementor-element elementor-element-4672adc elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="4672adc" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e240d8c" data-id="e240d8c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-468489c elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="468489c" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d899a4f" data-id="d899a4f" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-cf025ea elementor-view-framed elementor-shape-circle elementor-widget elementor-widget-icon" data-id="cf025ea" data-element_type="widget" data-widget_type="icon.default"> <div class="elementor-widget-container"> <div class="elementor-icon-wrapper"> <div class="elementor-icon"> <i aria-hidden="true" class="fas fa-user"></i> </div> </div> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2dc2c87" data-id="2dc2c87" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-b11894a elementor-widget elementor-widget-heading" data-id="b11894a" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-default">Contact us</h2> </div> </div> <div class="elementor-element elementor-element-b320ae5 elementor-widget elementor-widget-image" data-id="b320ae5" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img decoding="async" width="35" height="5" src="https://www.multiplan.us/wp-content/uploads/2020/01/H3GreenDash.jpg" class="attachment-large size-large wp-image-332" alt="" /> </div> </div> <div class="elementor-element elementor-element-fa46d3f elementor-widget elementor-widget-text-editor" data-id="fa46d3f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ul><li>Use our online<span style="color: #007839;">聽<a style="color: #007839;" href="https://provider.multiplan.com/provider"><strong>Provider Portal </strong></a></span>or call聽<span style="color: #007839;"><a style="color: #007839;" href="tel:1-800-950-7040"><strong>1-800-950-7040</strong></a></span></li><li>Medicare Advantage or Medicaid call聽<span style="color: #007839;"><a style="color: #007839;" href="tel:1-866-971-7427"><strong>1-866-971-7427</strong></a></span></li><li>Visit our other websites for聽<span style="color: #007839;"><a style="color: #007839;" href="https://www.multiplan.us/providers/medicaid/"><strong>Medicaid聽</strong></a></span>and聽<span style="color: #007839;"><a style="color: #007839;" href="https://www.multiplan.us/providers/medicare-advantage/"><strong>Medicare Advantage</strong></a></span></li></ul> </div> </div> </div> </div> </div> </section> </div> </div> </div> </section> </div> </main> <div data-elementor-type="footer" data-elementor-id="46" class="elementor elementor-46 elementor-location-footer" data-elementor-post-type="elementor_library"> <footer class="elementor-section elementor-top-section elementor-element elementor-element-717101a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="717101a5" data-element_type="section" data-settings="{&quot;background_background&quot;:&quot;classic&quot;}"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13932063" data-id="13932063" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <section class="elementor-section elementor-inner-section elementor-element elementor-element-5b98371 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="5b98371" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-0475246" data-id="0475246" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-407c0a1 elementor-widget elementor-widget-image" data-id="407c0a1" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="500" height="101" src="https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_WHITE.png" class="attachment-full size-full wp-image-48" alt="MultiPlan" srcset="https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_WHITE.png 500w, https://www.multiplan.us/wp-content/uploads/2019/11/MULTIPLAN_LOGO_WHITE-300x61.png 300w" sizes="(max-width: 500px) 100vw, 500px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-d5b733d elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="d5b733d" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-b062175" data-id="b062175" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-7eb2da41 elementor-widget elementor-widget-heading" data-id="7eb2da41" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">About Us</h2> </div> </div> <div class="elementor-element elementor-element-6541ef23 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="6541ef23" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/company/"> <span class="elementor-icon-list-text">Company</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/careers/"> <span class="elementor-icon-list-text">Careers</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://investors.multiplan.us/" target="_blank"> <span class="elementor-icon-list-text">Investors</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/company/leadership-team/"> <span class="elementor-icon-list-text">Leadership</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/company/in-the-news/"> <span class="elementor-icon-list-text">News</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/corporate-responsibility/"> <span class="elementor-icon-list-text">Corporate Responsibility</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-76212f5 elementor-widget elementor-widget-spacer" data-id="76212f5" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-f638cb1 elementor-widget elementor-widget-heading" data-id="f638cb1" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Healthcare Providers</h2> </div> </div> <div class="elementor-element elementor-element-da40d92 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="da40d92" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://provider.multiplan.com/webcenter/portal/provider" target="_blank"> <span class="elementor-icon-list-text">Provider Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=join" target="_blank"> <span class="elementor-icon-list-text">Join our Networks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/philanthropic-programs/"> <span class="elementor-icon-list-text">Philanthropic Programs</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/providers/"> <span class="elementor-icon-list-text">Provider Handbooks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/providers/healthcare-provider-faqs/"> <span class="elementor-icon-list-text">Healthcare Provider FAQs</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-22a61d1c" data-id="22a61d1c" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-3fcefde2 elementor-widget elementor-widget-heading" data-id="3fcefde2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Services</h2> </div> </div> <div class="elementor-element elementor-element-2f133fcc elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="2f133fcc" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/services/analytics-based/"> <span class="elementor-icon-list-text">Analytics-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/data-decision-science-services/"> <span class="elementor-icon-list-text">Data & Decision Science Services</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/services/network-based/"> <span class="elementor-icon-list-text">Network-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/services/medical-payment-integrity/"> <span class="elementor-icon-list-text">Payment and Revenue Integrity</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/knowledgehub/"> <span class="elementor-icon-list-text">Services in Action</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-d373e39 elementor-widget elementor-widget-spacer" data-id="d373e39" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-d06cfec elementor-widget elementor-widget-heading" data-id="d06cfec" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Payors</h2> </div> </div> <div class="elementor-element elementor-element-df93bd8 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="df93bd8" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://client.multiplan.com/webcenter/portal/client" target="_blank"> <span class="elementor-icon-list-text">Payor Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/payers/"> <span class="elementor-icon-list-text">Self-Service Tools</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-cef6487" data-id="cef6487" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8667f01 elementor-widget elementor-widget-heading" data-id="8667f01" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Markets</h2> </div> </div> <div class="elementor-element elementor-element-29d610c elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="29d610c" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/markets/commercial/"> <span class="elementor-icon-list-text">Commercial</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/markets/property-and-casualty/"> <span class="elementor-icon-list-text">Property & Casualty</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/markets/government/"> <span class="elementor-icon-list-text">Government</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-7426dc1 elementor-widget elementor-widget-spacer" data-id="7426dc1" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-7049fd9 elementor-widget elementor-widget-heading" data-id="7049fd9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small"><a href="https://www.multiplan.us/members/">For Health Plan Members</a></h2> </div> </div> <div class="elementor-element elementor-element-0a1b31a elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="0a1b31a" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/webcenter/portal/ProviderSearch" target="_blank"> <span class="elementor-icon-list-text">Find a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=patient" target="_blank"> <span class="elementor-icon-list-text">Nominate a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/members/"> <span class="elementor-icon-list-text">Health Plan Member FAQs</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-8dae249" data-id="8dae249" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-1fa133d7 elementor-widget elementor-widget-heading" data-id="1fa133d7" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Connect With Us</h2> </div> </div> <div class="elementor-element elementor-element-dd01187 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="dd01187" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.facebook.com/MultiPlanInc/" target="_blank"> <span class="elementor-icon-list-text">Facebook</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.linkedin.com/company/multiplan" target="_blank"> <span class="elementor-icon-list-text">LinkedIn</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://twitter.com/MultiPlan_Inc" target="_blank"> <span class="elementor-icon-list-text">Twitter</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/contact-us/"> <span class="elementor-icon-list-text">Contact Us</span> </a> </li> </ul> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-82e740a" data-id="82e740a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-73355ef elementor-widget-mobile__width-initial elementor-widget elementor-widget-image" data-id="73355ef" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="4042" height="6918" src="https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png" class="attachment-full size-full wp-image-3799" alt="" srcset="https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png 4042w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-175x300.png 175w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1461x2500.png 1461w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-768x1314.png 768w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-897x1536.png 897w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1197x2048.png 1197w" sizes="(max-width: 4042px) 100vw, 4042px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-16 elementor-inner-column elementor-element elementor-element-36d77cb" data-id="36d77cb" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-6d4e3a2 elementor-widget-mobile__width-initial elementor-widget__width-initial elementor-widget elementor-widget-image" data-id="6d4e3a2" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="2480" height="3508" src="https://www.multiplan.us/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge.png" class="attachment-full size-full wp-image-3685" alt="" srcset="https://www.multiplan.us/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge.png 2480w, https://www.multiplan.us/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-212x300.png 212w, https://www.multiplan.us/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-1767x2500.png 1767w, https://www.multiplan.us/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-768x1086.png 768w, https://www.multiplan.us/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-1086x1536.png 1086w, https://www.multiplan.us/wp-content/uploads/2024/08/MultiPlan_US_English_2024_Certification_Badge-1448x2048.png 1448w" sizes="(max-width: 2480px) 100vw, 2480px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-812b6a0 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="812b6a0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a684dbe" data-id="a684dbe" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-0a803a5 elementor-widget elementor-widget-heading" data-id="0a803a5" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">About Us</h2> </div> </div> <div class="elementor-element elementor-element-29b9a70 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="29b9a70" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/company/"> <span class="elementor-icon-list-text">Company</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/careers/"> <span class="elementor-icon-list-text">Careers</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://investors.multiplan.us/" target="_blank"> <span class="elementor-icon-list-text">Investors</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/company/leadership-team/"> <span class="elementor-icon-list-text">Leadership</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/company/in-the-news/"> <span class="elementor-icon-list-text">News</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/corporate-responsibility/"> <span class="elementor-icon-list-text">Corporate Responsibility</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-bcc8413 elementor-widget elementor-widget-spacer" data-id="bcc8413" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-1972911 elementor-widget elementor-widget-heading" data-id="1972911" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Healthcare Providers</h2> </div> </div> <div class="elementor-element elementor-element-74cb1fa elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="74cb1fa" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://provider.multiplan.com/webcenter/portal/provider" target="_blank"> <span class="elementor-icon-list-text">Provider Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=join" target="_blank"> <span class="elementor-icon-list-text">Join our Networks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/philanthropic-programs/"> <span class="elementor-icon-list-text">Philanthropic Programs</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/providers/"> <span class="elementor-icon-list-text">Provider Handbooks</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/providers/healthcare-provider-faqs/"> <span class="elementor-icon-list-text">Healthcare Provider FAQs</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-ef54129 elementor-widget elementor-widget-spacer" data-id="ef54129" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-e057873 elementor-widget elementor-widget-heading" data-id="e057873" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small"><a href="https://www.multiplan.us/members/">For Health Plan Members</a></h2> </div> </div> <div class="elementor-element elementor-element-1e9e062 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="1e9e062" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/webcenter/portal/ProviderSearch" target="_blank"> <span class="elementor-icon-list-text">Find a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.com/nominate/nominate.cfm?type=patient" target="_blank"> <span class="elementor-icon-list-text">Nominate a Provider</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/members/"> <span class="elementor-icon-list-text">Health Plan Member FAQs</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-6afbee1 elementor-widget elementor-widget-spacer" data-id="6afbee1" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-07cf93b elementor-widget-mobile__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="07cf93b" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="4042" height="6918" src="https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png" class="attachment-full size-full wp-image-3799" alt="" srcset="https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png 4042w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-175x300.png 175w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1461x2500.png 1461w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-768x1314.png 768w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-897x1536.png 897w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1197x2048.png 1197w" sizes="(max-width: 4042px) 100vw, 4042px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b9d565a" data-id="b9d565a" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-ece65a4 elementor-widget elementor-widget-heading" data-id="ece65a4" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Services</h2> </div> </div> <div class="elementor-element elementor-element-fb30175 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="fb30175" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/services/medical-payment-integrity/"> <span class="elementor-icon-list-text">Payment and Revenue Integrity</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/services/network-based/"> <span class="elementor-icon-list-text">Network-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/services/analytics-based/"> <span class="elementor-icon-list-text">Analytics-Based</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/knowledgehub/"> <span class="elementor-icon-list-text">Services in Action</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-3ab1725 elementor-widget elementor-widget-spacer" data-id="3ab1725" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-36ca0a0 elementor-widget elementor-widget-heading" data-id="36ca0a0" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Markets</h2> </div> </div> <div class="elementor-element elementor-element-9290c7c elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="9290c7c" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/markets/commercial/"> <span class="elementor-icon-list-text">Commercial</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/markets/property-and-casualty/"> <span class="elementor-icon-list-text">Property & Casualty</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/markets/government/"> <span class="elementor-icon-list-text">Government</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-397c052 elementor-widget elementor-widget-spacer" data-id="397c052" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-c8e6cab elementor-widget elementor-widget-heading" data-id="c8e6cab" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">Connect With Us</h2> </div> </div> <div class="elementor-element elementor-element-03a2908 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="03a2908" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://www.facebook.com/MultiPlanInc/" target="_blank"> <span class="elementor-icon-list-text">Facebook</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.linkedin.com/company/multiplan" target="_blank"> <span class="elementor-icon-list-text">LinkedIn</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://twitter.com/MultiPlan_Inc" target="_blank"> <span class="elementor-icon-list-text">Twitter</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/contact-us/"> <span class="elementor-icon-list-text">Contact Us</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-3162d28 elementor-widget elementor-widget-spacer" data-id="3162d28" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-5e21ef3 elementor-widget elementor-widget-heading" data-id="5e21ef3" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h2 class="elementor-heading-title elementor-size-small">For Payors</h2> </div> </div> <div class="elementor-element elementor-element-73ff822 elementor-align-left elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list" data-id="73ff822" data-element_type="widget" data-widget_type="icon-list.default"> <div class="elementor-widget-container"> <ul class="elementor-icon-list-items"> <li class="elementor-icon-list-item"> <a href="https://client.multiplan.com/webcenter/portal/client" target="_blank"> <span class="elementor-icon-list-text">Payor Portal Log In</span> </a> </li> <li class="elementor-icon-list-item"> <a href="https://www.multiplan.us/payers/"> <span class="elementor-icon-list-text">Self-Service Tools</span> </a> </li> </ul> </div> </div> <div class="elementor-element elementor-element-a476101 elementor-widget elementor-widget-spacer" data-id="a476101" data-element_type="widget" data-widget_type="spacer.default"> <div class="elementor-widget-container"> <div class="elementor-spacer"> <div class="elementor-spacer-inner"></div> </div> </div> </div> <div class="elementor-element elementor-element-9452ad3 elementor-hidden-mobile elementor-widget elementor-widget-image" data-id="9452ad3" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="800" height="1132" src="https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png" class="attachment-large size-large wp-image-3010" alt="" srcset="https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png 1767w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-212x300.png 212w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-768x1086.png 768w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1086x1536.png 1086w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1448x2048.png 1448w" sizes="(max-width: 800px) 100vw, 800px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2e603c0 elementor-hidden-desktop elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2e603c0" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3546ad3" data-id="3546ad3" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-8724ade elementor-widget-mobile__width-initial elementor-widget elementor-widget-image" data-id="8724ade" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="4042" height="6918" src="https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png" class="attachment-full size-full wp-image-3799" alt="" srcset="https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare.png 4042w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-175x300.png 175w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1461x2500.png 1461w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-768x1314.png 768w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-897x1536.png 897w, https://www.multiplan.us/wp-content/uploads/2024/09/GPTW_2024_Healthcare-1197x2048.png 1197w" sizes="(max-width: 4042px) 100vw, 4042px" /> </div> </div> </div> </div> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a782597" data-id="a782597" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-51bb044 elementor-widget elementor-widget-image" data-id="51bb044" data-element_type="widget" data-widget_type="image.default"> <div class="elementor-widget-container"> <img width="800" height="1132" src="https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png" class="attachment-large size-large wp-image-3010" alt="" srcset="https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1767x2500.png 1767w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-212x300.png 212w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-768x1086.png 768w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1086x1536.png 1086w, https://www.multiplan.us/wp-content/uploads/2019/11/MultiPlan_2023_Certification_Badge-1448x2048.png 1448w" sizes="(max-width: 800px) 100vw, 800px" /> </div> </div> </div> </div> </div> </section> <section class="elementor-section elementor-inner-section elementor-element elementor-element-2b479fda elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="2b479fda" data-element_type="section"> <div class="elementor-container elementor-column-gap-default"> <div class="elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5279712" data-id="5279712" data-element_type="column"> <div class="elementor-widget-wrap elementor-element-populated"> <div class="elementor-element elementor-element-4aa36ff elementor-widget elementor-widget-text-editor" data-id="4aa36ff" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>漏 2024 MultiPlan Corporation. 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