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id="rn_ConditionalChatLink_10_DefaultMessage">We're sorry, chat is currently unavailable.</span> </div> </div> </div> </li> </ul> </div> </div>  <div class="twelve columns" id="maincontent"> <div class="content"> <h2>Support for Employers/Service Providers/Small Businesses</h2> <p> The Equality Advisory and Support Service (EASS) helpline is unable to provide telephone advice if you are an:</p> <ul> <li>Employer</li> <li>Solicitor</li> <li>Service Provider</li> </ul> <p>This is because the helpline has been established to provide advice and support to potential victims of discrimination and human rights breaches. The helpline will advise an individual on whether their rights have been breached and will apply the current legislation to an individual’s particular circumstances. The over-arching aim of the service is to enable an individual to proactively resolve their issue, informally, with their employer or a service provider without having to go to court or an employment tribunal.</p> <p> There is a wealth of information available to an employer; service provider or other organisations which can assist you to put in place the best policies and practices to enable you to develop an inclusive workplace environment, which prevents discrimination and protects and promotes people’s rights.</p> <p> If you are an employer or service provider the organisations listed below can provide you with advice and best practice guidance on implementing equality in your workplace and or treating people fairly with dignity and respect if you are a service provider.</p> <p> Please note the information below contains links to other third party websites for which the EASS helpline is not responsible, nor do we necessarily endorse the content expressed within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages. Nor does it imply that the EASS helpline recommends or endorses a particular company or organisation.</p> <p> You can also find useful information published by the Equality and Human Rights Commission at the following link – </p> <p><strong>For Employers</strong> - <a href="http://www.equalityhumanrights.com/advice-and-guidance/guidance-for-employers/">http://www.equalityhumanrights.com/advice-and-guidance/guidance-for-employers/</a> </p> <p><strong>For Service Providers</strong> - <a href="http://www.equalityhumanrights.com/advice-and-guidance/service-providers-guidance/">http://www.equalityhumanrights.com/advice-and-guidance/service-providers-guidance/</a> </p> <p><strong>For Small Businesses</strong> - <a href="http://www.equalityhumanrights.com/advice-and-guidance/here-for-business/">http://www.equalityhumanrights.com/advice-and-guidance/here-for-business/</a></p> <h2>Further Sources of Support:</h2> <h3>A </h3> <p><strong>Acas: The Independent Advisory, Conciliation and Arbitration Service:</strong><br> Acas aims to improve an organisation’s and working life through better employment relations. It provides impartial advice, training, information and a range of problem resolution services.<br> Telephone: 0300 123 1100 (Monday–Friday: 08:00–18:00)<br> Website: <a href="http://www.acas.org.uk/">www.acas.org.uk</a> <br><br> <strong>Access to Work:</strong><br> Access to Work can help disabled people or their employers if their condition or disability affects the ease by which they can carry out their job or gain employment. It gives advice and support with extra costs which may arise because of certain needs.<br> Website: <a href="https://www.gov.uk/access-to-work">https://www.gov.uk/access-to-work</a> <br> <strong>London, East England and South East England:</strong><br> Telephone: 020 8426 3110<br> Email: <a href="mailto:atwosu.london@jobcentreplus.gsi.gov.uk">atwosu.london@jobcentreplus.gsi.gov.uk</a> </p> <p><strong>Wales, South West England, West Midlands and East Midlands:</strong><br> Telephone: 02920 423 29<br> Email: <a href="mailto:atwosu.cardiff@jobcentreplus.gsi.gov.uk">atwosu.cardiff@jobcentreplus.gsi.gov.uk</a> </p> <p><strong>Scotland, North West England, North East England and</strong><br> Yorkshire and Humberside: <br> Telephone: 0141 950 5327<br> Email: <a href="mailto:atwosu.glasgow@jobcentreplus.gsi.gov.uk">atwosu.glasgow@jobcentreplus.gsi.gov.uk</a> </p> <p><strong>Association of Disabled Professionals (ADP):</strong><br> The ADP website offers, advice, support, resources and general information for disabled professionals, entrepreneurs and employers.<br> Website: <a href="http://www.adp.org.uk/">www.adp.org.uk</a> <br> Telephone: 01204 431638 (answerphone only service)<br> Fax: 01204 431638<br> Email: <a href="mailto:info@adp.org.uk">info@adp.org.uk</a> </p> <h3>B </h3> <p><strong>British Chambers of Commerce (BCC):</strong> <br> The BCC is the national body for a network of accredited Chambers of Commerce across the UK; each Chamber provides representation, services, information and guidance to its members.<br> Website: <a href="http://www.britishchambers.org.uk/">www.britishchambers.org.uk</a><br> Telephone: 020 7654 5800<br> Fax: 020 7654 5819<br> Email:<a href="mailto:%20info@britishchambers.org.uk"> info@britishchambers.org.uk</a> </p> <p><strong>British Retail Consortium (BRC):</strong> <br> The BRC is a trade association representing a broad range of retailers. It provides advice and information for its members.<br> Website: <a href="http://www.brc.org.uk/">www.brc.org.uk</a><br> Telephone: 020 7854 8900<br> Fax: 020 7854 8901</p> <p><strong>Department for Business, Innovation and Skills (BIS)</strong><br> BIS is the UK government department with responsibility for trade, business growth, employment and company law and regional economic development.<br> Website: <a href="http://www.bis.gov.ukw/">www.bis.gov.ukw</a> <br> Telephone: 020 7215 5000<br> Business Gateway: <br> Business Gateway provides practical help, advice and support for new and growing businesses in Scotland.<br> Website: <a href="http://www.bgateway.com/">www.bgateway.com</a> <br> Telephone: 0845 609 6611</p> <p><strong>Business in the Community:</strong> <br> Business in the Community mobilises businesses for good, working to improve businesses in terms of their responsibilities to both the local and global community, helping to work towards a sustainable future.<br> Website: <a href="http://www.bitc.org.uk/">www.bitc.org.uk</a> <br> Telephone: 020 7566 8650<br> Email: <a href="mailto:information@bitc.org.uk">information@bitc.org.uk</a><br> Twitter: @BITC1</p> <h3>C </h3> <p><strong>Chartered Institute of Personnel and Development (CIPD):</strong><br> The CIPD is Europe's largest human resources development professional body, with over 135,000 members. It supports and develops those responsible for the management and development of people within organisations.<br> Website: <a href="http://www.cipd.co.uk/">www.cipd.co.uk</a><br> Telephone: 020 8612 6208</p> <p><strong>Close the Gap Scotland:</strong><br> Close the Gap Scotland works to close the gender pay gap by working with companies and trade unions as well as carrying out research to illustrate the gender pay gap.<br> Website: <a href="http://www.closethegap.org.uk/">www.closethegap.org.uk</a><br> Telephone: 0141 337 8131<br> The Confederation of British Industry (CBI):<br> The CBI is the UK's leading business organisation, speaking for some 240,000 businesses that together employ around a third of the private sector workforce.<br> Website: <a href="http://www.cbi.org.uk/">www.cbi.org.uk</a><br> Telephone: 020 7379 7400</p> <h3>D</h3> <p><strong>Gov.uk:</strong> <br> Gov.uk is the UK government's digital service for people in England and Wales. It delivers information and practical advice about public services, bringing them all together in one place. <br> Website: www.gov.uk </p> <h3>E</h3> <p><strong>Equality and Human Rights Commission (EHRC)</strong><br> The EHRC have a statutory remit to promote and monitor human rights; and to protect, enforce and promote equality across the nine protected characteristics within the Equality Act.<br> Website: <a href="http://www.equalityhumanrights.com">www.equalityhumanrights.com</a></p> <p><strong>EEF</strong>:<br> EEF is a membership organisation which provides business services to help members manage people, processes, environment and more, so that members can meet their regulatory commitments.<br> Website: <a href="http://www.eef.org.uk/">www.eef.org.uk</a> <br> Telephone: 020 7222 7777 <br> Fax: 020 7222 2782</p> <p><strong>Employers Forum on Age (EFA):</strong><br> EFA is an independent network of leading employers who recognise the value of an age diverse workforce. In addition to supporting employers, the EFA influences Government, business and trade unions, campaigning for real practical change in preventing age discrimination at work and in the job market.<br> Website: <a href="http://www.efa.org.uk/">www.efa.org.uk</a><br> Telephone: 0845 456 2495<br> Email:<a href="mailto:%20efa@efa.org.uk"> efa@efa.org.uk</a> </p> <p><strong>Employers Forum on Belief:</strong><br> The Employers Forum on Belief offers employers practical guidance and shares good practice around issues such as dress codes, religious holidays, the inter-relationship between religious belief and other diversity strands and conflict in the workplace. The forum is not affiliated to any religious group or philosophical belief.<br> Website: <a href="http://www.efbelief.org.uk/">www.efbelief.org.uk</a><br> Telephone: 0207785 6533<br> Email: <a href="mailto:info@efbelief.org.uk">info@efbelief.org.uk</a> </p> <p><strong>Employers Forum on Disability:</strong><br> The Employers' Forum on Disability is the world's leading employers' organisation focused on disability as it affects business.<br> Website: <a href="http://www.efd.org.uk/">www.efd.org.uk</a><br> Telephone: 020 7403 3020<br> Email: <a href="mailto:enquiries@staging.efd.org.uk">enquiries@staging.efd.org.uk</a> </p> <p><strong>Equality Britain:</strong><br> Equality Britain aims to promote opportunities in employment, education, housing and sport to people from ethnic minorities.<br> Website: <a href="http://www.equalitybritain.co.uk/">www.equalitybritain.co.uk</a> <br> Telephone: 0151 707 6688</p> <h3>F</h3> <p><strong>Federation of Small Businesses (FSB)</strong><br> The FSB works to protect, promote, and further the interests of the self-employed and small business sector. It provides a range of member services.<br> Website: <a href="http://www.fsb.org.uk/">www.fsb.org.uk</a><br> Telephone: 01253 336 000 <br> Fax: 01253 348 046</p> <p><strong>Flexible Support for Business:</strong><br> Flexible Support for Business provides information and advice for businesses in Wales across all areas of commerce, working with specialists within the Government to help businesses expand, save time and money with instant access to clear, simple and trustworthy advice.<br> Website: <a href="http://www.business-support-wales.gov.uk/">www.business-support-wales.gov.uk</a><br> Telephone: 03000 6 03000<br> Email: <a href="mailto:businesssupport@wales.gsi.gov.uk">businesssupport@wales.gsi.gov.uk</a> </p> <h3>G</h3> <p><strong>Gender Identity Research and Education Society (GIRES):</strong><strong><br> </strong>GIRES provides a wide range of information and training for Trans people, their families and professionals who care for them. <br> Website: <a href="http://www.gires.org,uk/">www.gires.org.uk</a><br> Telephone: 01372 801 554<br> Fax: 01372 272 297<br> Email: <a href="mailto:info@gires.org.uk">info@gires.org.uk</a> </p> <p><strong>The Gender Trust:</strong><br> The Gender Trust is the UK’s largest charity working to support Transsexual, Gender Dysphoric and Transgender people or those who are affected by gender identity issues. It has a helpline and provides training and information for employers and organisations.<br> Website: <a href="http://www.gendertrust.org.uk/">www.gendertrust.org.uk</a> <br> Telephone: 0845 231 0505</p> <h3>H</h3> <p><strong>Health and Safety Executive (HSE):</strong><br> The HSE provides information and guidance on health and safety.<br> Website: <a href="http://www.hse.gov.uk/">www.hse.gov.uk</a><br> Telephone: 08701 545 500<br> Email: <a href="mailto:hseinformationservices@natbrit.com">hseinformationservices@natbrit.com</a> </p> <p><strong>Healthy Minds at Work:</strong><br> Healthy Minds at Work is a Wales-based initiative to help prevent absence from work due to stress-related illnesses through improving the welfare of employees.<br> Website: <a href="http://www.healthymindsatwork.org.uk/">www.healthymindsatwork.org.uk</a><br> Email:<a href="mailto:%20info@healthymindsatwork.org.uk"> info@healthymindsatwork.org.uk</a> </p> <h3>I</h3> <p><strong>Investors in People (IiP):</strong><br> IiP offers a business improvement tool designed to help all kinds of organisations develop performance through their people. It provides tailored assessments designed to support organisations in planning, implementing and evaluating effective strategies and is relevant for organisations of all sizes and sectors.<br> Website: <a href="http://www.investorsinpeople.co.uk/">www.investorsinpeople.co.uk</a><br> Telephone: 020 7467 1900<br> Email:<a href="mailto:%20info@investorsinpeople.co.uk"> info@investorsinpeople.co.uk</a> </p> <h3>M</h3> <p><strong>Mindful Employer:</strong><br> Mindful Employer provides information, advice and practical support for people whose mental health affects their ability to find or remain in employment, training, education and voluntary work.<br> Website: <a href="http://www.mindfulemployer.net/">www.mindfulemployer.net</a><br> Telephone: 01392 208833<br> Email: <a href="mailto:info@mindfulemployer.net">info@mindfulemployer.net</a> </p> <h3>O</h3> <p><strong>Opportunity Now:</strong><br> Opportunity Now is a membership organisation representing employers who want to ensure inclusiveness for women, supporting their potential to be as economically active as men. Opportunity Now is part of Business in the Community.<br> Website: <a href="http://www.opportunity.org.uk/">www.opportunity.org.uk</a> <br> Telephone: 0207 566 8650</p> <h3>P</h3> <p><strong>Press for Change (PfC):</strong><br> PfC is a political lobbying and educational organisation. It campaigns to achieve equality and human rights for all Trans people in the UK through legislation and social change. It provides legal advice, training and consultancy for employers and organisations as well as undertaking commissioned research.<br> Website: <a href="http://www.transequality.co.uk/">www.transequality.co.uk</a> / <a href="http://www.pfc.org.uk/">www.pfc.org.uk</a><br> Telephone: 0161 432 1915 (10:00–17:00, Thursdays only until further notice)<br> Email: <a href="mailto:transequality@pfc.org.uk">transequality@pfc.org.uk</a> </p>  <h3>S</h3>  <p><strong>Small Business UK:</strong><br> Small Business UK provides resources, products and services for small business owners and start-ups. It offers free online advice in the form of news articles, guides, tips and features to help people set up and run small businesses.<br> Website: <a href="http://www.smallbusiness.co.uk/">www.smallbusiness.co.uk</a><br> Telephone: 020 7250 7010</p> <p><strong>Stonewall:</strong><br> Stonewall is the UK’s leading lesbian, gay and bisexual charity and carries out campaigning, lobbying and research work as well as providing a free information service for individuals, organisations and employers.<br> Website: www.stonewall.org.uk Telephone: 08000 50 20 20<br> Email: <a href="mailto:info@stonewall.org.uk">info@stonewall.org.uk</a> </p> <h3>T</h3> <p><strong>TAEN – The Age and Employment Network (Britain)</strong><br> An independent charity whose mission is to promote an effective job market that serves the needs of people in mid and later life, employers and the economy..<br> Tel: 020 7843 1590<br> Website: <a href="http://www.taen.org.uk/">www.taen.org.uk</a> </p> <p><strong>TUC – the Trades Union Congress (England & Wales):</strong><br> With 59 member unions representing over six and a half million working people, the TUC campaigns for a fair deal at work and for social justice at home and abroad.<br> Tel: 020 7636 4030<br> Website: <a href="http://www.tuc.org.uk/">www.tuc.org.uk</a> </p> <p><strong>Scottish Trades Union Congress (STUC):</strong><br> Tel: 0141 337 8100 <br> Email: <a href="mailto:info@stuc.org.uk">info@stuc.org.uk</a><br> Website: <a href="http://www.stuc.org.uk/">www.stuc.org.uk</a> </p> <p><strong>Train to Gain:</strong><br> Advice and resources for businesses looking for support in training their staff.<br> Tel: 0845 600 9006<br> Website: www.traintogain.gov.uk </p> <h3>W</h3> <p><strong>Working Families (Britain)</strong><br> Working Families is a work-life balance organisation. Helping children, working parents and carers and their employers find a better balance between responsibilities at home and work.<br> Tel: 0800 013 0313<br> Email: <a href="mailto:office@workingfamilies.org.uk">office@workingfamilies.org.uk</a><br> Website: <a href="http://www.workingfamilies.org.uk/">www.workingfamilies.org.uk</a> </p> <p><strong>Workwise: </strong><br> Aims to make the UK one of the most progressive economies in the world by encouraging the widespread adoption of smarter working practices. To gain better productivity and to balance work-life pressures. <br> Tel: 01252 311557<br> Email: <a href="mailto:enquiries@workwiseuk.org">enquiries@workwiseuk.org</a> <br> Website: <a href="http://www.workwiseuk.org/">www.workwiseuk.org</a><br> </p> </div> </div> <div class="four columns social-sidebar "> <a class="widget white" href="https://twitter.com/EASShelpline"> <span class="header">Find us on Twitter</span> <span class="center"></span> <span class="link">Twitter</span> </a> <hr> <a class="widget white" href="http://www.facebook.com/EqualityAdvisorySupport"> <span class="header">Find us on Facebook</span> <span class="center"></span> <span class="link">Facebook</span> </a><hr> <a class="widget white" href="/app/case_studies/a_id/402"> <span class="header">Read our success stories</span> <span class="center"></span> <span class="link">Read now</span> </a> </div> </div> </div> <footer class="sixteen columns" role="contentinfo"> <div class="eight columns omega" id="footer-links">  <h2 style="font-size: 1.14em;text-transform: uppercase;font-weight: bold;">Policies</h2>  <nav role="navigation" id="policies" aria-label="policies">  <ul role="policies"> <li role="policieslist"><a class="" href="/app/legal_advice/session/L3RpbWUvMTczMjk4ODgxNy9zaWQvVmptQmdLUnE=" target="_self" title="Legal Advice"> <span>Legal Advice</span> </a> </li> <li role="policieslist"><a class="" href="/app/cookie_policy/session/L3RpbWUvMTczMjk4ODgxNy9zaWQvVmptQmdLUnE=" target="_self" title="Cookie Policy"> <span>Cookie Policy</span> </a> </li> <li role="policieslist"><a class="" href="/app/privacy_policy/a_id/360/session/L3RpbWUvMTczMjk4ODgxNy9zaWQvVmptQmdLUnE=" target="_self" title="Privacy Policy"> <span>Privacy Policy</span> </a> </li> <li role="policieslist"><a class="" href="/app/accessibility_statement/session/L3RpbWUvMTczMjk4ODgxNy9zaWQvVmptQmdLUnE=" target="_self" title="Accessibility Statement"> <span>Accessibility Statement</span> </a> </li> <li role="policieslist"><a class="" href="/app/complaints_process/session/L3RpbWUvMTczMjk4ODgxNy9zaWQvVmptQmdLUnE=" target="_self" title="Complaints Process"> <span>Complaints Process</span> </a> </li> <li role="policieslist"><a class="" href="/app/data_protection/a_id/361/session/L3RpbWUvMTczMjk4ODgxNy9zaWQvVmptQmdLUnE=" target="_self" title="Data Protection Policy"> <span>Data Protection Policy</span> </a> </li> <li role="policieslist"><a class="" href="/app/terms_of_use/session/L3RpbWUvMTczMjk4ODgxNy9zaWQvVmptQmdLUnE=" target="_self" title="Terms of Use"> <span>Terms of Use</span> </a> </li> <li role="policieslist"><a href="/app/case_studies/a_id/402">Success Stories</a></li> </ul> </nav> </div> <div class="eight columns omega" id="contact-info">  <h2 style="font-size: 1.14em;text-transform: uppercase;font-weight: bold;margin-left: 1.7rem;">Contact Information</h2> <p><em>CONTACT OUR ADVICE LINE:</em>0808 800 0082</p>  <p><em> </em></p> <p><em>OPENING HOURS:</em><span>Monday - Friday: 9am - 7pm<br> Saturday: 10am - 2pm</span></p> </div> </footer> </div> <script src="//ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js"></script> <script>window.jQuery || document.write('<script src="/euf/assets/js/vendor/jquery-1.9.1.min.js"><\/script>')</script> <script src="/euf/assets/js/plugins.js"></script> <script src="/euf/assets/js/jquery.fancybox.pack.js"></script> <script src="/euf/assets/js/jquery.scrollTo-1.4.3.1-min.js"></script> <script src="/euf/assets/js/jquery.cookiecuttr.js"></script> <script src="/euf/assets/js/main.js"></script> <script> $(document).ready(function () { $.cookieCuttr({ cookieDeclineButton: true, cookieAnalyticsMessage: "hi, We use cookies, just to track visits to our website, we store no personal details." }); }); if (jQuery.cookie('cc_cookie_decline') == "cc_cookie_decline") { } else { var _gaq = _gaq || []; _gaq.push(['_setAccount', 'UA-xx']); _gaq.push(['_trackPageview']); (function() { var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true; ga.src = ('https:' == document.location.protocol ? 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