Support : FeedBlitz

<!DOCTYPE html>      <html class="no-js " lang="en" dir="ltr" data-date-format="non_us"> <head>  <title> Support : FeedBlitz </title>  <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "" /> <meta name="author" content= "" /> <meta property="og:title" content="Support" /> <meta property="og:url" content="https://support.feedblitz.com/support/solutions" /> <meta property="og:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43001906956/logo/NyzkuKM9rt2MDGLRaTji11hdMCr5O_NVTg.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241120%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20241120T113905Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=35a9ad74762e1c6d5ca7e7b467ceb0d8374091ad535db70fb5fab4e47744172f" /> <meta property="og:site_name" content="FeedBlitz" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Support" /> <meta name="twitter:url" content="https://support.feedblitz.com/support/solutions" /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43001906956/logo/NyzkuKM9rt2MDGLRaTji11hdMCr5O_NVTg.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241120%2Fus-east-1%2Fs3%2Faws4_request&amp;X-Amz-Date=20241120T113905Z&amp;X-Amz-Expires=604800&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=35a9ad74762e1c6d5ca7e7b467ceb0d8374091ad535db70fb5fab4e47744172f" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://support.feedblitz.com/support/solutions" />  <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <link rel="stylesheet" href="https://fonts.googleapis.com/css?family=Roboto:400,300italic,300,400italic,500,500italic,700,700italic" type="text/css" /> <link rel="stylesheet" href="//maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" /> <link rel="stylesheet" href="//cdn.jsdelivr.net/jquery.magnific-popup/1.0.0/magnific-popup.css" />  <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="OXK+vaPfx9lf3bIV6eqQtyiJP0TB1h+nHgHKkoDlWxTjq/Vpj5PycSq5vdtPHboOw5O0QyYNW4V9Lyy6xjKfDw==" />   <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43001906989/fav_icon/-HswGCmG9cAH-22qXRRbA3ilHGCc5M7wUg.png' />  <link rel="stylesheet" media="print" href="https://assets8.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> <link rel="stylesheet" media="screen" href="https://assets8.freshdesk.com/assets/cdn/falcon_portal_utils-8a3bd29b9a0d9073b84cf03839a2c189deb1814f7005c605c7b7dea19acb786d.css" />  <link href="/support/theme.css?v=3&d=1692109511" media="screen" rel="stylesheet" type="text/css">  <link href='https://fonts.googleapis.com/css?family=Lato:regular,italic,700,900,900italic' rel='stylesheet' type='text/css'>  <script src="https://assets1.freshdesk.com/assets/cdn/portal_head_v2-36ab34a3681b18368e238876f238180a275ea33aef5344965eaf6f636dc8721b.js"></script>  <script src="https://assets9.freshdesk.com/assets/cdn/prism-2276a193401841df09503806d718e88dcbf9c2117a3b5a1fc1065c2c8d0bc1bd.js"></script>  <script type="text/javascript"> var portal = {"language":"en","name":"FeedBlitz","contact_info":"","current_page_name":"portal_home","current_tab":"home","vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":897583,"preferences":{"bg_color":"#f3f5f7","header_color":"#ffffff","help_center_color":"#f3f5f7","footer_color":"#43b7a4","tab_color":"#ffffff","tab_hover_color":"#ff6600","btn_background":"#f3f5f7","btn_primary_background":"#43b7a4","base_font":"Lato","text_color":"#333333","headings_font":"Lato","headings_color":"#333333","link_color":"#43b7a4","link_color_hover":"#ff6600","input_focus_ring_color":"#43b7a4","non_responsive":"true","personalized_articles":true},"image_placeholders":{"spacer":"https://assets1.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets6.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets2.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":true}; var attachment_size = 20; var blocked_extensions = ""; </script> <script src="https://wchat.freshchat.com/js/widget.js"></script> </head> <body> <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <header class="topbar container" data-topbar> <div class="topbar__inner container-inner"> <div class="topbar__col"> <div class="logo-wrapper"> <div class="logo"> <a href="https://www.feedblitz.com"> <img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/43001906956/logo/NyzkuKM9rt2MDGLRaTji11hdMCr5O_NVTg.png" alt="Logo"> </a> </div> </div> <p class="help-center-name">FeedBlitz</p> <button type="button" role="button" aria-label="Toggle Navigation" class="lines-button" data-toggle-menu> <span class="lines"></span> </button> </div> <div class="topbar__col topbar__menu"> <div class="topbar__collapse" data-menu> <div class="topbar__controls topbar__controls--anonymous"> <a class="topbar__link" href="https://www.feedblitz.com">Support home</a> <div class="welcome">Welcome <b></b> </div> <b><a href="/support/login"><b>Login</b></a></b> </div> </div> </div> </div> <script>(function(d){var s = d.createElement("script");s.setAttribute("data-account", "ZKScz4PJxx");s.setAttribute("src", "https://cdn.userway.org/widget.js");(d.body || d.head).appendChild(s);})(document)</script><noscript>Please ensure Javascript is enabled for purposes of <a href="https://userway.org">website accessibility</a></noscript> </header> <div class="container"> <div class="container-inner clearfix"> <section class="hero-unit search-box search-box--hero-unit"> <div class="intro-title">How can we help?</div> <form class="hc-search-form print--remove" autocomplete="off" action="/support/search" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </section> <div class="container-inner clearfix"> <div class="intro-title" align="center"><a href="https://support.feedblitz.com/support/solutions">Browse all support articles</h4></a> </div></div></div> <div class="container"> <div class="container-inner clearfix"> <div class="custom-blocks row" id="custom-blocks"> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000047375"> <div class="custom-block__icon"> <i class="fa fa-address-card-o" aria-hidden="true"></i> </div> <h4 class="custom-block__title">My Account</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000047376"> <div class="custom-block__icon"> <i class="fa fa-map-marker" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Getting Started</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098554"> <div class="custom-block__icon"> <i class="fa fa-lightbulb-o" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Tutorials</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098555"> <div class="custom-block__icon"> <i class="fa fa-envelope" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Sending an Email</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098556"> <div class="custom-block__icon"> <i class="fa fa-users" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Managing Subscribers</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098559"> <div class="custom-block__icon"> <i class="fa fa-pencil-square-o" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Subscription <br> Forms</h4> </a> </div> </div> <div class="container"> <div class="container-inner clearfix"> <div class="center"> <ul class="category-list row clearfix" id="category-list"> <li class ="column column--lg-6 column--md-6 column--sm-12 column--xs-12"style="display:table;"> <a style="display:table-cell;" href="mailto:support@feedblitz.com" target="_blank" rel="noopener">Send Us an Email</a> </li> <li class="column column--lg-6 column--md-6 column--sm-12 column--xs-12" style="display:table;"> <a style="display:table-cell;" href="tel:+1.978.776.9498">Give Us a Call</a></li> </ul> </div></div> <div class="custom-blocks row" id="custom-blocks"> <div class="container-inner clearfix"> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098560"> <div class="custom-block__icon"> <i class="fa fa-bar-chart" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Reporting</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098561"> <div class="custom-block__icon"> <i class="fa fa-exchange" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Integration</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098562"> <div class="custom-block__icon"> <i class="fa fa-paper-plane" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Deliverability</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098563"> <div class="custom-block__icon"> <i class="fa fa-rss-square" aria-hidden="true"></i> </div> <h4 class="custom-block__title">RSS</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098564"> <div class="custom-block__icon"> <i class="fa fa-cogs" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Developers</h4> </a> </div> <div class="column column--lg-4 column--md-4 column--xs-6 column--sm-6 custom-block"> <a href="https://support.feedblitz.com/support/solutions/43000098565"> <div class="custom-block__icon"> <i class="fa fa-usd" aria-hidden="true"></i> </div> <h4 class="custom-block__title">Monetization</h4> </a> </div> </div> <div class="container"> <div class="container-inner clearfix"> <div class="center"> <ul class="category-list row clearfix" id="category-list"> <li class ="column column--lg-4 column--md-4 column--sm-12 column--xs-12"style="display:table;"> <a style="display:table-cell;" href="https://support.feedblitz.com/support/solutions/articles/43000249271-help-i-didn-t-receive-an-email-i-wanted-" target="_blank" rel="noopener">Help! I didn't get an email I want.</a> </li> <li class ="column column--lg-4 column--md-4 column--sm-12 column--xs-12" style="display:table;"> <a style="display:table-cell;" href="https://support.feedblitz.com/solution/articles/43000250004-how-do-i-unsubscribe-">How do I unsubscribe?</a> </li> <li class="column column--lg-4 column--md-4 column--sm-12 column--xs-12" style="display:table;"> <a style="display:table-cell;" href="https://support.feedblitz.com/support/solutions/articles/43000054480-how-do-i-change-my-email-address-">How do I change my email address?</a></li> <li class="column column--lg-4 column--md-4 column--sm-12 column--xs-12" style="display:table;"> <a style="display:table-cell;" href="https://status.feedblitz.com/">Where can I find FeedBlitz's Status/Uptime?</a></li> <li class="column column--lg-4 column--md-4 column--sm-12 column--xs-12" style="display:table;"> <a style="display:table-cell;" href="https://support.feedblitz.com/support/solutions/articles/43000467013-how-to-change-the-email-address-of-a-subscriber">How do I change the address of one of my subscribers?</a></li> <li class="column column--lg-4 column--md-4 column--sm-12 column--xs-12" style="display:table;"> <a style="display:table-cell;" href="https://support.feedblitz.com/support/solutions/articles/43000039282-how-do-i-change-my-billing-and-credit-card-information-">How do I update my payment information?</a></li> </ul> </div></div> <div class="row recent-articles-and-posts-columns" id="recent-articles-and-posts-columns"> <div class="column column--sm-12 recent-articles-and-posts"> <h3 class="recent-articles-and-posts__title">Recent articles</h3> <ul class="row clearfix recent-articles-and-posts__list"> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000719589-how-to-create-a-minimal-dmarc-record">How to Create a Minimal DMARC Record</a> <p class="recent-articles-and-posts-item__excerpt meta"> Starting in February 2024, Gmail and Yahoo require those who send bulk email... </p> </li> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000434953-protect-your-brand-with-dkim-and-spf">Protect Your Brand with DKIM and SPF</a> <p class="recent-articles-and-posts-item__excerpt meta"> Spam is a massive problem for everyone. FeedBlitz works very hard to ensure ... </p> </li> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000516540-how-to-handle-a-401-unauthorized-message-in-password-protected-feeds">How to handle a 401 Unauthorized message in password protected feeds</a> <p class="recent-articles-and-posts-item__excerpt meta"> FeedBlitz supports password protected feeds, but there are circumstances ... </p> </li> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000583413-holiday-closings">Holiday Closings</a> <p class="recent-articles-and-posts-item__excerpt meta"> FeedBlitz offices will be closed for the following Holidays in 2024:聽 New Y... </p> </li> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000734021-how-to-enable-two-factor-authentication-2fa-">How to Enable Two-Factor Authentication (2FA)</a> <p class="recent-articles-and-posts-item__excerpt meta"> FeedBlitz supports two-factor authentication.聽 You can turn on this feature... </p> </li> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000733974-is-this-email-from-feedblitz-real-or-is-it-phishing-">Is This Email from FeedBlitz Real or Is it Phishing?</a> <p class="recent-articles-and-posts-item__excerpt meta"> Please Note When you first register as a client with FeedBlitz, we will as... </p> </li> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000056228-glossary-of-terms">Glossary of Terms</a> <p class="recent-articles-and-posts-item__excerpt meta"> There's a lot of terms and phrasing when it comes to email marketing. So... </p> </li> <li class="column column--sm-3 recent-articles-and-posts-item"> <a style="font-size:18px; font-weight:500;" class="recent-articles-and-posts-item__title" href="/support/solutions/articles/43000582677-branding-and-authentication-spf-dkim-dmarc">Branding and Authentication: SPF, DKIM, DMARC</a> <p class="recent-articles-and-posts-item__excerpt meta"> This is an advanced topic for those who are familiar with authentication. If... </p> </li> </ul> </div> </div> <footer class="footer-container container"> <div class="container-inner"> </div> </footer>  <script src="https://snippets.freshchat.com/js/fc-pre-chat-form-v2.js"></script> <script src="https://snippets.freshchat.com/js/freshchat-business-hours.js"></script>  <script> var business_hours_config = { "Sunday": { }, "Monday": { '02:00 PM', to: '010:00 PM' }, "Tuesday": { '02:00 PM', to: '09:00 PM' }, "Wednesday": { '02:00 PM', to: '09:00 PM' }, "Thursday": { '02:00 PM', to: '09:00 PM' }, "Friday":{ '02:00 PM', to: '09:00 PM' }, "Saturday": { } }; var preChatTemplate = { //Form header color and Submit button color. mainbgColor: '#43b7a4', //Form Header Text and Submit button text color. maintxColor: '#fff', //Chat Form Title heading: 'FeedBlitz', //Chat form Welcome Message textBanner: 'We look forward to helping. To locate your account information, please provide your name and email address.', //Submit Button Label. SubmitLabel: 'Start Chat', //Fields List - Maximum is 5 //All the values are mandatory and the script will not work if not available. fields : { field1 : { //Type for Name - Do not Change type: "name", //Label for Field Name, can be in any language label: "Name", //Default - Field ID for Name - Do Not Change fieldId: "name", //Required "yes" or "no" required: "yes", //Error text to be displayed error: "Please Enter a valid name" }, field2 : { //Type for Email - Do Not Change type: "email", //Label for Field Email, can be in any language label: "Email", //Default - Field ID for Email - Do Not Change fieldId: "email", //Required "yes" or "no" required: "yes", //Error text to be displayed error: "Please Enter a valid Email" }, } }; </script> <script> window.fcSettings = { token: "958ef941-7fb4-4ee6-b99e-8f57bb795805", host: "https://wchat.freshchat.com", config: { cssNames: { //The below element is mandatory. Please do not modify this. widget: 'custom_fc_frame', //The below element is mandatory. Please do not modify this expanded: 'custom_fc_expanded' } }, onInit: function() { fcBusinessHours.initBusinessHours(business_hours_config); fcPreChatform.fcWidgetInit(preChatTemplate); } }; </script> <script src="https://wchat.freshchat.com/js/widget.js" async></script> <script src="https://assets8.freshdesk.com/assets/cdn/portal_bottom-34a98e1f6e4a2d6122e54625f7eba21c503bf0939cb4dc65326f10aa37467e4f.js"></script> <script src="https://assets10.freshdesk.com/assets/cdn/redactor-10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28.js"></script> <script src="https://assets1.freshdesk.com/assets/cdn/lang/en-4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691.js"></script>  <script src="https://assets1.freshdesk.com/assets/cdn/i18n/portal/en-89d70c1cfc14e8bfd1100be59d517490352cdbdeb82858862f30e630a2a10c2a.js"></script>  <script> //<![CDATA[ jQuery(document).ready(function() { // Setting the locale for moment js moment.lang('en'); var validation_meassages = {"required":"This field is required.","remote":"Please fix this field.","email":"Please enter a valid email address.","url":"Please enter a valid URL.","date":"Please enter a valid date.","dateISO":"Please enter a valid date ( ISO ).","number":"Please enter a valid number.","digits":"Please enter only digits.","creditcard":"Please enter a valid credit card number.","equalTo":"Please enter the same value again.","two_decimal_place_warning":"Value cannot have more than 2 decimal digits","select2_minimum_limit":"Please type %{char_count} or more letters","select2_maximum_limit":"You can only select %{limit} %{container}","maxlength":"Please enter no more than {0} characters.","minlength":"Please enter at least {0} characters.","rangelength":"Please enter a value between {0} and {1} characters long.","range":"Please enter a value between {0} and {1}.","max":"Please enter a value less than or equal to {0}.","min":"Please enter a value greater than or equal to {0}.","select2_maximum_limit_jq":"You can only select {0} {1}","facebook_limit_exceed":"Your Facebook reply was over 8000 characters. You'll have to be more clever.","messenger_limit_exceeded":"Oops! You have exceeded Messenger Platform's character limit. Please modify your response.","not_equal_to":"This element should not be equal to","email_address_invalid":"One or more email addresses are invalid.","twitter_limit_exceed":"Oops! You have exceeded Twitter's character limit. You'll have to modify your response.","password_does_not_match":"The passwords don't match. Please try again.","valid_hours":"Please enter a valid hours.","reply_limit_exceed":"Your reply was over 2000 characters. You'll have to be more clever.","url_format":"Invalid URL format","url_without_slash":"Please enter a valid URL without '/'","link_back_url":"Please enter a valid linkback URL","requester_validation":"Please enter a valid requester details or <a href=\"#\" id=\"add_requester_btn_proxy\">add new requester.</a>","agent_validation":"Please enter valid agent details","email_or_phone":"Please enter a Email or Phone Number","upload_mb_limit":"Upload exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote validation failed","trim_spaces":"Auto trim of leading & trailing whitespace","hex_color_invalid":"Please enter a valid hex color value.","name_duplication":"The name already exists.","invalid_value":"Invalid value","invalid_regex":"Invalid Regular Expression","same_folder":"Cannot move to the same folder.","maxlength_255":"Please enter less than 255 characters","decimal_digit_valid":"Value cannot have more than 2 decimal digits","atleast_one_field":"Please fill at least {0} of these fields.","atleast_one_portal":"Select atleast one portal.","custom_header":"Please type custom header in the format - header : value","same_password":"Should be same as Password","select2_no_match":"No matching %{container} found","integration_no_match":"no matching data...","time":"Please enter a valid time","valid_contact":"Please add a valid contact","field_invalid":"This field is invalid","select_atleast_one":"Select at least one option."} jQuery.extend(jQuery.validator.messages, validation_meassages ); jQuery(".call_duration").each(function () { var format,time; if (jQuery(this).data("time") === undefined) { return; } if(jQuery(this).hasClass('freshcaller')){ return; } time = jQuery(this).data("time"); if (time>=3600) { format = "hh:mm:ss"; } else { format = "mm:ss"; } jQuery(this).html(time.toTime(format)); }); }); // Shortcuts variables var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close":"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}}; // Date formats var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}}; var lang = { loadingText: "Please Wait...", viewAllTickets: "View all tickets" }; //]]> </script> <script type="text/javascript"> I18n.defaultLocale = "en"; I18n.locale = "en"; </script> <script> //<![CDATA[ jQuery(document).ready(function() { window.fcWidget.init({ token: "958ef941-7fb4-4ee6-b99e-8f57bb795805", host: "https://wchat.freshchat.com", }); }); //]]> </script> </body> </html>

CINXE.COM

Support : FeedBlitz