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Call Routing / Dial Plans - Cisco
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anchorChild[i].setAttribute('href', anchorChildHREF); } } } </script> <h1 id="fw-pagetitle" class="" data-owner="ID">Call Routing / Dial Plans</h1> </div> </div> <!--googleon: index--><!--googleon: snippet--> <div class="row full visitedlinks"> <div class="col full" > <div class="row wide-narrow" id="birthcert"> <div class="col wide"> <div class="desc-more hide">Call routing encompasses getting a placed call from one endpoint to another through the network. Decisions in call routing can be made for many reasons including least cost (toll bypass), least congestion, time of day, day of week, etc. <br /> <p>The dial plan; international or a national, is an addressing method defined by the network administrator. Having entered a telephone number into the network, the components in the network determine the route each call takes to reach the called party. The path selected is influenced by a range of factors, such as time of day, congestion, round trip delays or path cost. Intelligent devices in the network select the most appropriate route based on these factors. </p></div> <div class="desc-less">Call routing encompasses getting a placed call from one endpoint to another through the network. Decisions in call routing can be made for many reasons including least cost (toll bypass), least congestion, time of day, day of week, etc. <br /> <p>The dial plan; </div> <button class="readmore">Read more</button> </div> <div class="col narrow"> <button class="subp">Sub-Protocols</button> <ul id="subprotocols" class="cdc-expandPanel"> <li>Dial Plan</li><li>Digit Manipulation</li><li>Translation Rules</li> </ul> </div> </div> <script type="text/javascript"> cdc.util.ensureNamespace("cdc.rc.techbc"); cdc.rc.techbc.morebutton = "Read more"; cdc.rc.techbc.lessbutton = "Read less"; </script> </div> </div> <div class="row full visitedlinks"> <div class="col full" > <div id="contactTrans"> <style> /* CAWI-7215 / irregular breakpoints */ @media only screen and (max-width: 430px) { .cdc-support-series .contactUs, .cdc-support-model .contactUs, .cdc-support-technology-series .contactUs, .cdc-support-multimedia-eot .contactUs, .cdc-eot-toc .contactUs{ font-size: 1.4rem; margin-top: -4px; position: relative; 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return false;"><img id="rr_feedback_img" title="Feedback" src="//www.cisco.com/c/dam/cdc/i/Feedback_OceanBlue.png" alt="Feedback"> Feedback</a></li> </ul> </div> <!-- Translation Selector is used on EOT and Books pages. if a page has a locale of en_US then it will provide a list of avaible translations, if its a translated page (non english locale) then provide the link to the english locale. --> <script language="javascript"> if (typeof(cdc) == "undefined") cdc={}; if (typeof(cdc.translations) == "undefined") cdc.translations={}; cdc.translations.smp = "SMP"; cdc.translations.map = "{pt-br=https://www.cisco.com/c/pt_br/tech/voice/call-routing-dial-plans/index.html, es-mx=https://www.cisco.com/c/es_mx/tech/voice/call-routing-dial-plans/index.html, ko-kr=https://www.cisco.com/c/ko_kr/tech/voice/call-routing-dial-plans/index.html, ja-jp=https://www.cisco.com/c/ja_jp/tech/voice/call-routing-dial-plans/index.html, de-de=https://www.cisco.com/c/de_de/tech/voice/call-routing-dial-plans/index.html, fr-ca=https://www.cisco.com/c/fr_ca/tech/voice/call-routing-dial-plans/index.html, ar-ae=https://www.cisco.com/c/ar_ae/tech/voice/call-routing-dial-plans/index.html, nl-nl=https://www.cisco.com/c/nl_nl/tech/voice/call-routing-dial-plans/index.html, zh-tw=https://www.cisco.com/c/zh_tw/tech/voice/call-routing-dial-plans/index.html, zh-cn=https://www.cisco.com/c/zh_cn/tech/voice/call-routing-dial-plans/index.html, en-us=https://www.cisco.com/c/en/us/tech/voice/call-routing-dial-plans/index.html, x-default=https://www.cisco.com/c/en/us/tech/voice/call-routing-dial-plans/index.html}";//storing the map for use in the JS cdc.translations.locale="en_us"; </script> <div class="smplangdropdown"> <button type="button" aria-expanded="false" id="smplangbutton" aria-haspopup="true" aria-controls="smptranslations" aria-labelledby="Other Languages"> <span class="smptranslationsIcon"></span> <label class="smpIconLabel">Other Languages</label> </button> <div id="smptranslations" role="dialog" id="dialogt" aria-labelledby="smplangbutton" aria-modal="true" class="default_dialog"> <ul aria-labelleby="Other Languages" id="smplangselector" class="lang-list"></ul> </div> </div> </div> <script type="text/javascript"> if (typeof cdc == "undefined") cdc = {}; if (typeof cdc.rc == "undefined") cdc.rc = {}; if (typeof cdc.rc.cav == "undefined") cdc.rc.cav = {}; cdc.rc.cav.hide = false?false:false; // hide customers also viewed in subtabs if box checked </script> <section id="drawertab" data-owner="ID" > <dl> <dt class="dtname"><button>Documentation</button></dt> <dd id="info-documents" > <div class="row full"> <div class="col full"> <script language="javascript"> if (typeof(cdc) == "undefined") cdc={}; if (typeof(cdc.rc) == "undefined") cdc.rc={}; cdc.rc.concept_name = document.getElementsByName("concept")[0].getAttribute("content"); cdc.rc.locale_info = "en-US";//storing the page locale for use in the JS let localePieces = cdc.rc.locale_info.split("-"); cdc.rc.language = localePieces[0]; cdc.rc.country = localePieces[1]?localePieces[1]:localePieces[0]; // initialize dictionary for i18n cdc.util.ensureNamespace("cdc.rc.bsearch.msgs"); cdc.rc.bsearch.msgs.resultTitle = "Top Search Results"; cdc.rc.bsearch.msgs.altTitle = "Showing English Results"; cdc.rc.bsearch.msgs.noResultTitle = "No results found"; cdc.rc.bsearch.msgs.techError = "Search is currently unavailable due to technical issues. We are working to resolve the problem as quickly as possible."; cdc.rc.bsearch.msgs.noResultMsg = "<div class='search-error'><h2 aria-live=\"polite\" role=\"status\" class='title'>No results found</h2>" + "<div aria-live=\"polite\">We did not find results for: searchstring</div>" + "<div class='suggest'>Suggestions:</div>" + "<ul><li>Check your spelling.</li>" + "<li>Try different keywords.</li>" + "<li>Try more generic keywords.</li></ul></div>"; cdc.rc.bsearch.msgs.loadmore = "Load More"; cdc.rc.bsearch.msgs.closeresults = "Close Results"; </script> <div id="bsearch-wrapper"> <form id="bsearch-form"> <input type="text" id="search-field-srchstr" placeholder="Search This Technology’s Documentation" /> <button class="submit" value="submit" type="submit" aria-label="Submit"><div><img src="/etc/designs/cdc/fw/i/search_icon.png" width="34px" height="34px"></div></button> <button class="clear" value="clear" aria-label="Clear"><div><img src="/etc/designs/cdc/fw/i/clear_search_icon.png" width="20px" height="20px"></div></button> </form> <div id="bsearch-results-wrapper" role="region" aria-label="Search Results"> <div class="expand-panel cdc-expandPanel cdc-expandPanel-visible bsearch-panel" style=""> <div class="spinner" style="text-align: center; padding-top: 69px; padding-bottom: 56px; display: none;"><img src="/etc/designs/cdc/fw/i/spinner.gif"></div> <div id="results-wrapper" role="status"> <h2 class="title">Top Search Results</h2> <div class="results" > </div> </div> <button class="load-more" >Load More</button> <button class="locResults" style="display:none;">View English Results</button> <button class="enResults" style="display:none;">View English Results</button> <button class="extra-close">Close Results<span class="close-caret"></span></button> </div> </div> </div> <script> jQuery(document).ready( function() { if (document.getElementById("bsearch-form") && !cdc.rc.bsearch.hasConfig) { let selectors = {metricsPrefix:"ser", searchForm:"#bsearch-form", resultPanel:"#bsearch-results-wrapper", appName:"cdc_boundsearch_template", searchBoth:true}, fltrqry = [{"items": [{"fieldname": "concept.keyword", "value":cdc.rc.concept_name}, {"fieldname": "secondaryconcept.keyword", "value": cdc.rc.concept_name, "lastval": true}],"last": true}], fltrqryAlt = [{"items": [{"fieldname": "concept.keyword", "value":cdc.rc.concept_name}, {"fieldname": "secondaryconcept.keyword", "value": cdc.rc.concept_name, "lastval": true}],"last": true}], details = { filterQuery:fltrqry, filterQueryAlt:fltrqryAlt, appName:"cdc_boundsearch_template"}; cdc.rc.boundedSearch.init(selectors, details); } var inputEle = document.getElementById('search-field-srchstr'); var isFocused = (document.activeElement === inputEle); if(isFocused) { jQuery('#search-field-srchstr').on("keydown", function(e){ key = e.keyCode; if ( key == 13) { jQuery('#results-wrapper').focus(); } }); } }); </script> </div> </div> <section id="subtabs"> <button><span class="label">use JS to put chosen tab in here or hide</span><span class="caret"></span></button> <ul role="tablist" > <li role="presentation"><button role="tab" aria-controls="stc0" aria-label='Key Information' id="subtab0" data-config-metrics-item="Key Information">Key Information</button> </li> <li role="presentation"><button role="tab" aria-controls="stc1" aria-label='Customers Also Viewed' id="subtab1" data-config-metrics-item="Customers Also Viewed">Customers Also Viewed</button> </li> <li role="presentation"><button role="tab" aria-controls="stc2" aria-label='Saved Content' id="subtab2" data-config-metrics-item="Saved Content">Saved Content</button> </li> </ul> <div id="stc0" role="tabpanel" tabindex="0" aria-labelledby="subtab0" > <div class="keyInformation"> <h3>Key Information</h3> <ul > </ul> </div> </div> <div id="stc1" role="tabpanel" tabindex="0" aria-labelledby="subtab1" > <div class= "series-model-vav"> <h3>Customers Also Viewed </h3> <ul> </ul> </div> </div> <div id="stc2" role="tabpanel" tabindex="0" aria-labelledby="subtab2" > <div class= "series-model-saved-content"> <h3>Saved Content </h3> <ul> <li> <div class="login-msg"> <span>You can now save documents for easier access and future use. Saved documents for this product will be listed here, or visit the <a href="/c/en/us/support/saved/index.html">My Saved Content</a> page to view and manage all saved content from across Cisco.com. </span> <br><br> <span> <a href="/c/login/index.html?referer=/c/en/us/tech/voice/call-routing-dial-plans/index.html">Log in</a> to see your Saved Content. </span> </div> </li> </ul> </div> </div> </section> <div class="row full"> <div class="col"> <script src="/etc/designs/cdc/fw/clientlibs/granite-utils.min.js"></script> <script src="/etc/designs/cdc/fw/clientlibs/editbase_overrides.min.js"></script> <script type="text/javascript"> if (typeof(cdc) == "undefined") cdc={}; if (typeof(cdc.rc) == "undefined") cdc.rc={}; cdc.rc.mostRecent = "Most Recent"; </script> <!--listing content starts here --> <div class="documents-container"> <div id="actual-document-listings" class="more-documents"> <ul class="group"> <li><a name="Configuration" id="Configuration"></a> <h3>Configuration</h3> <ul class='doc-sublist'> <h4>Configuration Examples and TechNotes</h4> <li> <h4>Dial Plan</h4> <ul class='doc-sublist'> <li><a href='/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/210536-Supporting-Variable-Length-Dial-Plans-fo.html' data-recentlyviewed='stdLink'>Supporting Variable Length Dial Plans for Cisco CallManager Route Patterns - an Exercise in Designing a Route Pattern that Covers a National Dial Plan </a><span class='most_recent_link_date' style='display:none'>09-Apr-2017</span></li> <li><a href='/c/en/us/support/docs/voice/dial-plan/118822-configure-cucm-00.html' data-recentlyviewed='stdLink'>CUCM Dial Plan Considerations for CMR in CUCM-Centric Deployment Configuration Example </a><span class='most_recent_link_date' style='display:none'>10-Mar-2015</span></li> </ul><!-- closes list of normal group INTERIOR h4 --> </li><!-- closes li for above list --> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/64020-number-voice-translation-profiles.html' data-recentlyviewed='stdLink'>Configure Number Translation with Voice Translation Profiles </a><span class='most_recent_link_date' style='display:none'>10-Sep-2024</span></li> <li><a href='/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200452-Usage-of-Native-Emergency-Call-Routing-F.html' data-recentlyviewed='stdLink'>Usage of Native Emergency Call Routing Feature in CUCM </a><span class='most_recent_link_date' style='display:none'>15-Jul-2021</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/98614-pstn-cvp-callflow.html' data-recentlyviewed='stdLink'>IOS PSTN Ingress Gateway to CVP (Call Queue and Collect) Call Flow </a><span class='most_recent_link_date' style='display:none'>25-Sep-2007</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/98582-index.html' data-recentlyviewed='stdLink'>IOS Voice XML Gateway to CVP Call Flow Using MRCPv2 ASR / TTS </a><span class='most_recent_link_date' style='display:none'>19-Sep-2007</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/97213-ios-vxml-cvpcf.html' data-recentlyviewed='stdLink'>IOS Voice XML Gateway to CVP Call Flow using MRCPv1 ASR / TTS </a><span class='most_recent_link_date' style='display:none'>27-Jun-2007</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/41928-specific-ds0-call-routing.html' data-recentlyviewed='stdLink'>Mapping Outbound VoIP Calls to Specific Digital Voice Ports </a><span class='most_recent_link_date' style='display:none'>02-Feb-2006</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/20595-translation-rule-acd.html' data-recentlyviewed='stdLink'>Using IOS Translation Rules - Creating Scalable Dial Plans for VoIP Networks </a><span class='most_recent_link_date' style='display:none'>02-Feb-2006</span></li> </ul><!-- close ul llldoctype title --> </li><!-- close bucket li --> <li><a name="OperationandTroubleshooting" id="OperationandTroubleshooting"></a> <h3>Operation and Troubleshooting</h3> <ul class='doc-sublist'> <h4>Troubleshooting TechNotes</h4> <li> <h4>Dial Plan</h4> <ul class='doc-sublist'> <li><a href='/c/en/us/support/docs/storage-networking/management/217970-troubleshoot-and-apply-correct-terminal.html' data-recentlyviewed='stdLink'>Troubleshoot and Apply Correct Terminal Emulator Settings for Console Connections </a><span class='most_recent_link_date' style='display:none'>04-Aug-2023</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/12164-dialpeer-call-leg.html' data-recentlyviewed='stdLink'>Understanding Dial Peers and Call Legs on Cisco IOS Platforms </a><span class='most_recent_link_date' style='display:none'>13-Dec-2018</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/42720-configuring-cor.html' data-recentlyviewed='stdLink'>Configuring Class of Restrictions (COR) </a><span class='most_recent_link_date' style='display:none'>31-Oct-2007</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/12425-in-out-dial-peers.html' data-recentlyviewed='stdLink'>Understanding Inbound and Outbound Dial Peers on Cisco IOS Platforms </a><span class='most_recent_link_date' style='display:none'>02-Feb-2006</span></li> <li><a href='/c/en/us/support/docs/voice/digital-ccs/14072-direct-inward-dial.html' data-recentlyviewed='stdLink'>Understanding Direct-Inward-Dial (DID) on IOS Voice Digital (T1/E1) Interfaces </a><span class='most_recent_link_date' style='display:none'>02-Feb-2006</span></li> <li><a href='/c/en/us/support/docs/voice/voice-quality/22373-1stage2stage.html' data-recentlyviewed='stdLink'>Understanding One Stage and Two Stage Voice Dialing </a><span class='most_recent_link_date' style='display:none'>02-Feb-2006</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/12426-valid-dial-peers.html' data-recentlyviewed='stdLink'>Understanding the Operational Status of Dial Peers on Cisco IOS Platforms </a><span class='most_recent_link_date' style='display:none'>02-Feb-2006</span></li> </ul><!-- closes list of normal group INTERIOR h4 --> </li><!-- closes li for above list --> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/61083-voice-transla-rules.html' data-recentlyviewed='stdLink'>Determine Voice Translation Rules </a><span class='most_recent_link_date' style='display:none'>13-Nov-2023</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/14074-in-dial-peer-match.html' data-recentlyviewed='stdLink'>Understand Inbound/Outbound Dial Peers that Match on IOS Platforms </a><span class='most_recent_link_date' style='display:none'>07-Oct-2022</span></li> <li><a href='/c/en/us/support/docs/voice/call-routing-dial-plans/22377-e-doc-voice-card-recognition.html' data-recentlyviewed='stdLink'>Troubleshooting Voice Card Not Recognized Issues </a><span class='most_recent_link_date' style='display:none'>18-Aug-2006</span></li> </ul><!-- close ul llldoctype title --> </li><!-- close bucket li --> </ul><!-- close ul final bucket class group --> </div><!-- closing div for "actual-document-listings--> <a name="documentsBottom"></a> </div> <!-- documents container Documents--> </div> </div> </dd> <dt class="dtname"><button>Community</button></dt> <dd id="info-community" > <div class="communityseries" > <nav class="community-links"> <ul> <!-- for top of community tab links --> <li><a href="https://community.cisco.com/t5/technology-and-support/ct-p/technology-support">Cisco Community Home</a></li> <!--if not logged in --> <li><a href="//supportforums.cisco.com/node/add/discussion" class="start-a-discussion">Ask a Question<img alt="login required" src="/etc/designs/cdc/fw/i/icon_lock_small.png"></a></li> </ul> </nav> <ul aria-expanded="false" class="board_selector"> <li class="initial"> <button value="">Select a Community Board</button> <button value=""><p class="reset">Reset</p></button> </li> </ul> <div id="community-results"> <div class="community-latest" > <h2><button><span >Latest Community Activity For This Technology</span ></button></h2> <!-- content from the json service will appear here --> </div> <div class="community-solved" > <h2><button><span >Solved Issues</span ></button></h2> <!-- content from the json service will appear here --> </div> <div class="community-documents" > <h2><button><span >Community Documents</span ></button></h2> <!-- content from the json service will appear here --> </div> </div> <!-- community-results --> </div> <script type="text/javascript"> cdc.util.ensureNamespace("cdc.rc.series.communitymsgs"); cdc.rc.series.communitymsgs = { day : "1 day ago", days : "$# days ago", week : "1 week ago", weeks : "$# weeks ago", month : "1 month ago", months : "$# months ago", year : "1 year ago", years : "$# years ago", noResults: "There were no Community results for this topic. Please try visiting the <a href=\"$URL\">Cisco Community homepage</a>.", techError: "There was a technical issue with the Communities feed. Please try visiting the <a href=\"$URL\">Cisco Community homepage</a>.", communityHome: "https://community.cisco.com/t5/technology-and-support/ct-p/technology-support", viewLatest: "View Older Discussions", viewSolved: "View All Solved Discussions", viewAll: "View All Community Documents", noResultsBoard: "There are no community discussions for this board.", noSolvedResultsBoard: "There are no solved issues for this board.", noDocsResultsBoard: "There are no community documents for this board." }; </script> <script type="text\html" id="jstemplatedata"> <li> <% if (section == "video"){ %> <a href="${url}">${icon_type}</a> <% } else { %> ${icon_type} <% } %> <div> <a href="${url}" class="title">${title}</a> <% if(teaser && teaser != ""){%> <p class="description">${teaser}</p> <% } %> <span class="community">in <a href="${cscboardhref}">${cscboardtitle}</a></span><span class="author">${cscauthor}</span> <span class="post-date">${created_in}</span> <% if (section == "disc" && issolved) { %> <span class="modified-date">Last Replied ${modified_in}</span> <% } else if (section != "video"){ %> <span class="modified-date">Last modified: ${modified_in}</span> <%}%> </div> </li> </script> </dd> </dl> </section> </div> </div> <!--googleoff: index--><!--googleoff: snippet--> <!-- end: responsive fat footer re-use wrapper--> </div> <script type="module" src="/site/web-components/us/en/cdc-footer.js"></script> <cdc-footer></cdc-footer> <script type="text/javascript"> if(document.querySelector('#privacy-manager')!=null){ document.querySelector('#privacy-manager').href='#cookies'; } </script> <div id="fw-overlay"></div> <script src="/etc/designs/cdc/clientlibs/responsive/js/responsive.min.js"></script> <script src="/etc/designs/cdc/fw/m/support_technology_series_metrics_rules.js" type="text/javascript"></script> <script src="/etc/designs/cdc/fw/lib/jqmodal.js" type="text/javascript"></script> <!-- SiteCatalyst code version: H.24.4. --> <noscript><img src="//cisco.112.2o7.net/b/ss/cisco-mobile/5/12345" width="2" height="2" border="0" alt=""/></noscript> </body> </html>