CINXE.COM

Viewing Altmetric book attention : Altmetric

<!DOCTYPE html> <!--[if lt IE 7]><html class="no-js ie6" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 7]><html class="no-js ie7" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 8]><html class="no-js ie8" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 9]><html class="no-js ie9" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if IE 10]><html class="no-js ie10" lang="en" dir="ltr" data-date-format="non_us"><![endif]--> <!--[if (gt IE 10)|!(IE)]><!--><html class="no-js " lang="en" dir="ltr" data-date-format="non_us"><!--<![endif]--> <head> <!-- Title for the page --> <title> Viewing Altmetric book attention : Altmetric </title> <!-- Meta information --> <meta charset="utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1" /> <meta name="description" content= "badges for books, book Details Pages, view book attention, donut for books, API for books, Explorer for books" /> <meta name="author" content= "" /> <meta property="og:title" content="Viewing Altmetric book attention" /> <meta property="og:url" content="https://help.altmetric.com/support/solutions/articles/6000241487-viewing-altmetric-book-attention" /> <meta property="og:description" content=" Altmetric book attention can be viewed in various ways: 聽 Altmetric badges and Details Pages for books 聽 Altmetric badges for books and associated Details Pages provide authors, editors and readers with a real-time record of book mentions fro..." /> <meta property="og:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6004913324/logo/altmetric_favicon.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241127%2Fus-east-1%2Fs3%2Faws4_request&amp;amp;X-Amz-Date=20241127T025044Z&amp;amp;X-Amz-Expires=604800&amp;amp;X-Amz-SignedHeaders=host&amp;amp;X-Amz-Signature=77ad941c506b3fd040dc4d5b14998c3627b85a4c9e68723c039c65fe594c6855" /> <meta property="og:site_name" content="Altmetric" /> <meta property="og:type" content="article" /> <meta name="twitter:title" content="Viewing Altmetric book attention" /> <meta name="twitter:url" content="https://help.altmetric.com/support/solutions/articles/6000241487-viewing-altmetric-book-attention" /> <meta name="twitter:description" content=" Altmetric book attention can be viewed in various ways: 聽 Altmetric badges and Details Pages for books 聽 Altmetric badges for books and associated Details Pages provide authors, editors and readers with a real-time record of book mentions fro..." /> <meta name="twitter:image" content="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6004913324/logo/altmetric_favicon.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;amp;X-Amz-Credential=AKIAS6FNSMY2XLZULJPI%2F20241127%2Fus-east-1%2Fs3%2Faws4_request&amp;amp;X-Amz-Date=20241127T025044Z&amp;amp;X-Amz-Expires=604800&amp;amp;X-Amz-SignedHeaders=host&amp;amp;X-Amz-Signature=77ad941c506b3fd040dc4d5b14998c3627b85a4c9e68723c039c65fe594c6855" /> <meta name="twitter:card" content="summary" /> <link rel="canonical" href="https://help.altmetric.com/support/solutions/articles/6000241487-viewing-altmetric-book-attention" /> <!-- Responsive setting --> <link rel="apple-touch-icon" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6006766524/fav_icon/lVx3wbP_wlEHO16O2-LS6hDL5-q7W_384g.png" /> <link rel="apple-touch-icon" sizes="72x72" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6006766524/fav_icon/lVx3wbP_wlEHO16O2-LS6hDL5-q7W_384g.png" /> <link rel="apple-touch-icon" sizes="114x114" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6006766524/fav_icon/lVx3wbP_wlEHO16O2-LS6hDL5-q7W_384g.png" /> <link rel="apple-touch-icon" sizes="144x144" href="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6006766524/fav_icon/lVx3wbP_wlEHO16O2-LS6hDL5-q7W_384g.png" /> <meta name="viewport" content="width=device-width, user-scalable=no, initial-scale=1.0" /> <link rel="stylesheet" href="//maxcdn.bootstrapcdn.com/font-awesome/4.3.0/css/font-awesome.min.css"> <!-- Adding meta tag for CSRF token --> <meta name="csrf-param" content="authenticity_token" /> <meta name="csrf-token" content="FvZQJe1g4lqmIR4iaS2WtF7fcRnOCivMg/Tk9Y+HCGChV3BbEMYaaIc4MTX497I1GScGG5RyJmZ7AVnOSY+XZQ==" /> <!-- End meta tag for CSRF token --> <!-- Fav icon for portal --> <link rel='shortcut icon' href='https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6006766524/fav_icon/lVx3wbP_wlEHO16O2-LS6hDL5-q7W_384g.png' /> <!-- Base stylesheet --> <link rel="stylesheet" media="print" href="https://assets3.freshdesk.com/assets/cdn/portal_print-6e04b27f27ab27faab81f917d275d593fa892ce13150854024baaf983b3f4326.css" /> <link rel="stylesheet" media="screen" href="https://assets4.freshdesk.com/assets/cdn/portal_utils-83ada44a269c552c54b626cf88f4b3f5f6141b36e5921e2061b52dfba15293b5.css" /> <!-- Theme stylesheet --> <link href="/support/theme.css?v=3&amp;d=1712753156" media="screen" rel="stylesheet" type="text/css"> <!-- Google font url if present --> <link href='https://fonts.googleapis.com/css?family=Open+Sans:regular,italic,600,700,700italic' rel='stylesheet' type='text/css'> <!-- Including default portal based script framework at the top --> <script src="https://assets8.freshdesk.com/assets/cdn/portal_head_v2-36ab34a3681b18368e238876f238180a275ea33aef5344965eaf6f636dc8721b.js"></script> <!-- Including syntexhighlighter for portal --> <script src="https://assets3.freshdesk.com/assets/cdn/prism-2276a193401841df09503806d718e88dcbf9c2117a3b5a1fc1065c2c8d0bc1bd.js"></script> <!-- Google tag (gtag.js) --> <script async src='https://www.googletagmanager.com/gtag/js?id=G-L8ZP4P9L98'></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-L8ZP4P9L98'); </script> <!-- Access portal settings information via javascript --> <script type="text/javascript"> var portal = {"language":"en","name":"Altmetric","contact_info":"","current_page_name":"article_view","current_tab":"solutions","vault_service":{"url":"https://vault-service.freshworks.com/data","max_try":2,"product_name":"fd"},"current_account_id":261055,"preferences":{"bg_color":"#ffffff","header_color":"#ffffff","help_center_color":"#ffffff","footer_color":"#161719","tab_color":"#3399cc","tab_hover_color":"#4c4b4b","btn_background":"#ffffff","btn_primary_background":"#878787","baseFont":"Helvetica","textColor":"#3b3b3b","headingsFont":"Open Sans","headingsColor":"#3b3b3b","linkColor":"#123f9b","linkColorHover":"#0000ff","inputFocusRingColor":"#e3ad0b","nonResponsive":"false"},"image_placeholders":{"spacer":"https://assets10.freshdesk.com/assets/misc/spacer.gif","profile_thumb":"https://assets6.freshdesk.com/assets/misc/profile_blank_thumb-4a7b26415585aebbd79863bd5497100b1ea52bab8df8db7a1aecae4da879fd96.jpg","profile_medium":"https://assets6.freshdesk.com/assets/misc/profile_blank_medium-1dfbfbae68bb67de0258044a99f62e94144f1cc34efeea73e3fb85fe51bc1a2c.jpg"},"falcon_portal_theme":false,"current_object_id":6000241487}; var attachment_size = 20; var blocked_extensions = ""; </script> </head> <body> <div class="page page-layout"> <header class="banner header-menu"> <div class="banner-wrapper"> <div class="nav-wrapper"> <!-- Inline style to apply background is necessary to pass through liquid variable of logo --> <a href="https://www.altmetric.com/" class="logo" style="background-image: url( https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6004913324/logo/altmetric_favicon.png )" > </a> <h3>Altmetric</h3> <a data-toggle-dom="#header-tabs" id="menu-icon" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile" > </a> <nav class="nav-menu" id="header-tabs"> <div id="new-ticket-button" class="for-not-mobile"> </div> </div> </nav> </div> </div> </header> <div id="sticky_anchor"></div> <div id="sticky_head"> <nav class="page-tabs action-bar" > <a href="/support/home" class="help-center-tab show-in-mobile">Support Home</a> <a data-toggle-dom="#page-tabs" id="menu-icon" href="#" data-animated="true" class="mobile-icon-nav-menu show-in-mobile"></a> <div class="action-bar-wrapper"> <div class="nav-link" id="page-tabs"> <a class="" href="/support/home"> <i class="icon-home for-not-mobile"></i>Support Home </a> <a class="active" href="/support/solutions"> Solutions </a> <div id="new-ticket-button" class="show-in-mobile"> <a href="https://www.altmetric.com/explorer/highlights" target="_blank">Go to the Explorer</a> </div> <div id="new-ticket-button" class="for-not-mobile"> <a href="https://www.altmetric.com/explorer/highlights" target="_blank" class="btn-medium">Go to the Explorer</a> </div> </div> </div> </nav> <script> window.fwSettings={ 'widget_id':6000000183 }; !function(){if("function"!=typeof window.FreshworksWidget){var n=function(){n.q.push(arguments)};n.q=[],window.FreshworksWidget=n}}() </script> <!-- Search and page links for the page --> <section class="help-center rounded-6"> <div class="hc-search"> <div class="hc-search-c"> <form class="hc-search-form print--remove" autocomplete="off" action="/support/search/solutions" id="hc-search-form" data-csrf-ignore="true"> <div class="hc-search-input"> <label for="support-search-input" class="hide">Enter your search term here...</label> <input placeholder="Enter your search term here..." type="text" name="term" class="special" value="" rel="page-search" data-max-matches="10" id="support-search-input"> </div> <div class="hc-search-button"> <button class="btn btn-primary" aria-label="Search" type="submit" autocomplete="off"> <i class="mobile-icon-search hide-tablet"></i> <span class="hide-in-mobile"> Search </span> </button> </div> </form> </div> </div> </section> </div> <!-- ANNOUNCEMENT BANNER --> <!-- Question links --> <!-- Notifocation Messages for the page --> <div class="alert alert-with-close notice" id="noticeajax" style="display:none;"></div> <div class="c-wrapper"> <div class="content min-height-on-desktop" id="article-show-6000241487"> <div class="breadcrumbs"> <a href="/support/solutions"> Solution home </a> <a href="/support/solutions/6000139675">Altmetric for Books</a> <a href="/support/solutions/folders/6000238589">Altmetric Attention Score for Books</a> </div> <div class="main content single-article-main min-height-on-desktop"> <!-- <b class="page-stamp page-stamp-article"> <b class="icon-page-article"></b> </b> --> <h2 class="single-article-title">Viewing Altmetric book attention</h2> <h4 class="modified-single-article">Modified on: Fri, 18 Sep, 2020 at 6:57 PM</h4> <hr /> <div class="single-article-content article-body"> <p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Altmetric book attention can be viewed in various ways:</span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 16pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Altmetric badges and Details Pages for books</span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Altmetric badges for books and associated Details Pages provide authors, editors and readers with a real-time record of book mentions from mainstream media, public policy documents, online reference managers, blogs, social media, and post-publication peer review platforms.</span></p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">If a publisher has chosen to implement badges for books, you can view the attention associated with a book by clicking on the embedded badge on the publication page.聽</span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Please visit this page for more information about</span><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(255, 153, 0); font-weight: 400;">聽</span><a href="https://help.altmetric.com/support/solutions/folders/6000238596"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(17, 85, 204); font-weight: 400; text-decoration-skip-ink: none;">badges for book</span></a><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">聽and聽</span><a href="https://help.altmetric.com/support/solutions/articles/6000241490-altmetric-books-details-page"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(17, 85, 204); font-weight: 400; text-decoration-skip-ink: none;">books Details Pages</span></a><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">.</span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: center; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;"><span style="border:none;display:inline-block;overflow:hidden;width:624px;height:301px;"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6113679557/original/QKuP05TV9JwmtLgIze2mAOUuwPYldTqtpg.png?1600451848" width="624" height="301" class="fr-fic fr-dii" data-attachment="[object Object]" data-id="6113679557"></span></span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 16pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Altmetric Explorer</span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Our institutional offering, Explorer for Institutions, allows users to search for attention associated with all of the books we index. Different options are available for Institutions and Publishers.</span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Please visit this page for more information on聽</span><a href="https://help.altmetric.com/support/solutions/articles/6000241484-searching-for-book-attention-in-the-explorer"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(17, 85, 204); font-weight: 400; text-decoration-skip-ink: none;">searching for books within the Explorer.</span></a></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: center; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;"><span style="border:none;display:inline-block;overflow:hidden;width:624px;height:297px;"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6113679558/original/6QBbquBhoZSO4O5Ano4tAmfvdq2u8dUfHQ.png?1600451849" width="624" height="297" class="fr-fic fr-dii" data-attachment="[object Object]" data-id="6113679558"></span></span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 16pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">Altmetric API</span></p><p dir="ltr" style="line-height: 1.62; text-align: justify; margin-bottom: 0pt;">聽</p><p dir="ltr" style="line-height: 1.656; text-align: justify; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">You can also search for book data by using the Altmetric API. We offer different types of API accesses and you can find more information聽</span><a href="https://help.altmetric.com/support/solutions/folders/6000238571"><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(17, 85, 204); font-weight: 400; text-decoration-skip-ink: none;">here</span></a><span style="font-size: 12pt; font-family: Barlow, sans-serif; color: rgb(67, 67, 67); font-weight: 400;">.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; text-align: justify;"><br></p> </div> <hr /> <p class="article-vote" id="voting-container"> Did you find it helpful? <span data-href="/support/solutions/articles/6000241487/thumbs_up" class="vote-up a-link" data-remote="true" data-method="put" data-update="#voting-container" data-update-with-message="Glad we could be helpful. Thanks for the feedback."> Yes </span> <span data-href="/support/solutions/articles/6000241487/thumbs_down" class="vote-down a-link" data-remote="true" data-method="put" data-update="#vote-feedback-form" data-hide-dom="#voting-container" data-show-dom="#vote-feedback-container"> No </span> </p> <div class="hide" id="vote-feedback-container"> <div class="lead">Can you please tell us how we can improve this article?</div> <div id="vote-feedback-form"> <div class="sloading loading-small loading-block"></div> </div> </div> </div> <div class="side-article-list sidebar content min-height-on-desktop article-list"> <h3 class="list-lead"> More articles in <span class='folder-name'> Altmetric Attention Score for Books </span> </h3> <ul> <li> <div class="ellipsis"> <a href="/support/solutions/articles/6000241483-collecting-attention-to-books">Collecting attention to books</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/6000241461-altmetric-attention-score-calculation-for-books">Altmetric Attention Score calculation for books</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/6000241490-altmetric-books-details-page">Altmetric books Details Page</a> </div> </li> <li> <div class="ellipsis"> <a href="/support/solutions/articles/6000241484-searching-for-book-attention-in-the-explorer">Searching for book attention in the Explorer</a> </div> </li> </ul> </div> </div> <script> jQuery('.list-lead .folder-name').hide(); jQuery('.list-lead').text('More articles'); </script> </div> <footer class="footer"> <div class="footer-area"> <div class="footer-wrapper"> <div class="footer-links"> <div class="fl-1"> <ul> <li> Altmetric Support </li> <li> <a href="/support/solutions/"> All Solutions </a> </li> <li> <a href="https://www.altmetric.com/about-us/"> About us </a> </li> <li> <a href="/cdn-cgi/l/email-protection#24575154544b565064454850494150564d470a474b49"> Contact us </a> </li> </ul> </div> <div class="fl-2"> <ul> <li> Altmetric Website </li> <li> <a href="https://www.altmetric.com/solutions/altmetric-explorer/"> Altmetric Explorer </a> </li> <li> <a href="https://status.altmetric.com/"> System Status Checker </a> </li> <li> <a href="https://www.altmetric.com/login.php"> Explorer Sign In </a> </li> <li> <a href="https://www.altmetric.com/about-us/our-team/"> Jobs </a> </li> </ul> </div> </div> <div class="footer-links links-right"> <div class="fl-1"> <ul> <li> We're Social </li> <li> <a href="http://www.facebook.com/Altmetric"><i class="fa fa fa-facebook-square fa-2x"></i> Like </a> </li> <li> <a href="http://www.twitter.com/altmetric"><i class="fa fa fa-twitter-square fa-2x"></i> Follow </a> </li> <li> <a href="http://www.linkedin.com/company/altmetric?trk=hb_tab_compy_id_2811048"><i class="fa fa fa-linkedin-square fa-2x"></i> Connect </a> </li> </ul> </div> <div class="fl-2"> <ul> <li> Looking for someone else? </li> <li> <a href="#"> Altmetric support (this) </a> </li> <li> <a href="https://support.figshare.com"> figshare support </a> </li> <li> <a href="http://support.symplectic.co.uk"> Symplectic support </a> </li> </ul> </div> </div> <div class="footer-copyright-area"> <div class="footer-links"> <div><a href="http://www.digital-science.com/"><img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/6008621315/original/ds-logo-bw.png?1446741336" alt="Digital Science" title="Digital Science"></a></div> </div> <div class="footer-links links-right" style="margin-top:7px;"> <div>Powered by the great people at Altmetric, part of the Digital Science portfolio.</div> </div> </div> </div> </div> </footer> <script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script type="text/javascript"> jQuery('.hc-search-input').prepend('<i class="icon-search"></i>'); </script> <!-- Navbar Fixed Code --> <script type="text/javascript"> jQuery(window).scroll(function(e) { var scroller_anchor = jQuery("#sticky_anchor").offset().top; if (jQuery(this).scrollTop() >= scroller_anchor && jQuery('#sticky_head').css('position') != 'fixed') { jQuery('#sticky_head').removeClass('navbar-static').addClass('navbar-fixed'); var navbar_height = jQuery('#sticky_head').innerHeight(); jQuery('#sticky_anchor').css('height', navbar_height + 'px'); var sticky_height = jQuery('#sticky_head').height(); jQuery('.ui-autocomplete').css({'position': 'fixed', 'top' : sticky_height + 'px'}); } else if (jQuery(this).scrollTop() < scroller_anchor && jQuery('#sticky_head').css('position') != 'relative') { jQuery('#sticky_anchor').css('height', '0px'); jQuery('#sticky_head').removeClass('navbar-fixed').addClass('navbar-static'); var sticky_height = jQuery('#sticky_head').height(); var offset = sticky_height + jQuery('#sticky_head').offset().top; jQuery('.ui-autocomplete').css({'position': 'absolute', 'top' : offset + 'px' }) } }); </script> <script src="https://assets4.freshdesk.com/assets/cdn/portal_bottom-34a98e1f6e4a2d6122e54625f7eba21c503bf0939cb4dc65326f10aa37467e4f.js"></script> <script src="https://assets8.freshdesk.com/assets/cdn/redactor-10a54c9b6ce9a442c8a2e6a131947e0d106a4af7c5b98360494520fc5245be28.js"></script> <script src="https://assets2.freshdesk.com/assets/cdn/lang/en-4a75f878b88f0e355c2d9c4c8856e16e0e8e74807c9787aaba7ef13f18c8d691.js"></script> <!-- for i18n-js translations --> <script src="https://assets5.freshdesk.com/assets/cdn/i18n/portal/en-89d70c1cfc14e8bfd1100be59d517490352cdbdeb82858862f30e630a2a10c2a.js"></script> <!-- Including default portal based script at the bottom --> <script> //<![CDATA[ jQuery(document).ready(function() { // Setting the locale for moment js moment.lang('en'); var validation_meassages = {"required":"This field is required.","remote":"Please fix this field.","email":"Please enter a valid email address.","url":"Please enter a valid URL.","date":"Please enter a valid date.","dateISO":"Please enter a valid date ( ISO ).","number":"Please enter a valid number.","digits":"Please enter only digits.","creditcard":"Please enter a valid credit card number.","equalTo":"Please enter the same value again.","two_decimal_place_warning":"Value cannot have more than 2 decimal digits","select2_minimum_limit":"Please type %{char_count} or more letters","select2_maximum_limit":"You can only select %{limit} %{container}","maxlength":"Please enter no more than {0} characters.","minlength":"Please enter at least {0} characters.","rangelength":"Please enter a value between {0} and {1} characters long.","range":"Please enter a value between {0} and {1}.","max":"Please enter a value less than or equal to {0}.","min":"Please enter a value greater than or equal to {0}.","select2_maximum_limit_jq":"You can only select {0} {1}","facebook_limit_exceed":"Your Facebook reply was over 8000 characters. You'll have to be more clever.","messenger_limit_exceeded":"Oops! You have exceeded Messenger Platform's character limit. Please modify your response.","not_equal_to":"This element should not be equal to","email_address_invalid":"One or more email addresses are invalid.","twitter_limit_exceed":"Oops! You have exceeded Twitter's character limit. You'll have to modify your response.","password_does_not_match":"The passwords don't match. Please try again.","valid_hours":"Please enter a valid hours.","reply_limit_exceed":"Your reply was over 2000 characters. You'll have to be more clever.","url_format":"Invalid URL format","url_without_slash":"Please enter a valid URL without '/'","link_back_url":"Please enter a valid linkback URL","requester_validation":"Please enter a valid requester details or <a href=\"#\" id=\"add_requester_btn_proxy\">add new requester.</a>","agent_validation":"Please enter valid agent details","email_or_phone":"Please enter a Email or Phone Number","upload_mb_limit":"Upload exceeds the available 15MB limit","invalid_image":"Invalid image format","atleast_one_role":"At least one role is required for the agent","invalid_time":"Invalid time.","remote_fail":"Remote validation failed","trim_spaces":"Auto trim of leading & trailing whitespace","hex_color_invalid":"Please enter a valid hex color value.","name_duplication":"The name already exists.","invalid_value":"Invalid value","invalid_regex":"Invalid Regular Expression","same_folder":"Cannot move to the same folder.","maxlength_255":"Please enter less than 255 characters","decimal_digit_valid":"Value cannot have more than 2 decimal digits","atleast_one_field":"Please fill at least {0} of these fields.","atleast_one_portal":"Select atleast one portal.","custom_header":"Please type custom header in the format - header : value","same_password":"Should be same as Password","select2_no_match":"No matching %{container} found","integration_no_match":"no matching data...","time":"Please enter a valid time","valid_contact":"Please add a valid contact","field_invalid":"This field is invalid","select_atleast_one":"Select at least one option."} jQuery.extend(jQuery.validator.messages, validation_meassages ); jQuery(".call_duration").each(function () { var format,time; if (jQuery(this).data("time") === undefined) { return; } if(jQuery(this).hasClass('freshcaller')){ return; } time = jQuery(this).data("time"); if (time>=3600) { format = "hh:mm:ss"; } else { format = "mm:ss"; } jQuery(this).html(time.toTime(format)); }); }); // Shortcuts variables var Shortcuts = {"global":{"help":"?","save":"mod+return","cancel":"esc","search":"/","status_dialog":"mod+alt+return","save_cuctomization":"mod+shift+s"},"app_nav":{"dashboard":"g d","tickets":"g t","social":"g e","solutions":"g s","forums":"g f","customers":"g c","reports":"g r","admin":"g a","ticket_new":"g n","compose_email":"g m"},"pagination":{"previous":"alt+left","next":"alt+right","alt_previous":"j","alt_next":"k"},"ticket_list":{"ticket_show":"return","select":"x","select_all":"shift+x","search_view":"v","show_description":"space","unwatch":"w","delete":"#","pickup":"@","spam":"!","close":"~","silent_close":"alt+shift+`","undo":"z","reply":"r","forward":"f","add_note":"n","scenario":"s"},"ticket_detail":{"toggle_watcher":"w","reply":"r","forward":"f","add_note":"n","close":"~","silent_close":"alt+shift+`","add_time":"m","spam":"!","delete":"#","show_activities_toggle":"}","properties":"p","expand":"]","undo":"z","select_watcher":"shift+w","go_to_next":["j","down"],"go_to_previous":["k","up"],"scenario":"s","pickup":"@","collaboration":"d"},"social_stream":{"search":"s","go_to_next":["j","down"],"go_to_previous":["k","up"],"open_stream":["space","return"],"close":"esc","reply":"r","retweet":"shift+r"},"portal_customizations":{"preview":"mod+shift+p"},"discussions":{"toggle_following":"w","add_follower":"shift+w","reply_topic":"r"}}; // Date formats var DATE_FORMATS = {"non_us":{"moment_date_with_week":"ddd, D MMM, YYYY","datepicker":"d M, yy","datepicker_escaped":"d M yy","datepicker_full_date":"D, d M, yy","mediumDate":"d MMM, yyyy"},"us":{"moment_date_with_week":"ddd, MMM D, YYYY","datepicker":"M d, yy","datepicker_escaped":"M d yy","datepicker_full_date":"D, M d, yy","mediumDate":"MMM d, yyyy"}}; var lang = { loadingText: "Please Wait...", viewAllTickets: "View all tickets" }; //]]> </script> <img src='/support/solutions/articles/6000241487-viewing-altmetric-book-attention/hit' alt='Article views count' aria-hidden='true'/> <script type="text/javascript"> I18n.defaultLocale = "en"; I18n.locale = "en"; </script> </body> </html>

Pages: 1 2 3 4 5 6 7 8 9 10