How to use a Touch Smartcard | South Western Railway

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href="/train-tickets/railcards-and-discounts/network-railcard" class="item-label "> <span class="gwr-icon hide " ></span>Network Railcard </a> </li> <li class="item item-bf348371-b16a-469d-8faf-12fabfaea1d8 no-children"> <a href="/train-tickets/railcards-and-discounts/senior-railcard" class="item-label "> <span class="gwr-icon hide " ></span>Senior Railcard </a> </li> </ul> </li> <li class="item item-fd227efc-5ad4-48b9-8eed-bc23d1c56671 "> <a href="/train-tickets/how-to-get-your-ticket" class="item-label "> <span class="gwr-icon hide " ></span>How to buy train tickets </a> <ul> <li class="item item-9e181b1c-25ea-4b5c-b3f5-22d4b28c36ec no-children"> <a href="/train-tickets/how-to-get-your-ticket/apple-pay" class="item-label "> <span class="gwr-icon hide " ></span>Paying with Apple Pay </a> </li> <li class="item item-5a4a7371-e6ba-48b1-b80f-5a011aead7e1 no-children"> <a href="/train-tickets/how-to-get-your-ticket/google-pay" class="item-label "> <span class="gwr-icon hide " ></span>Paying with Google Pay </a> </li> </ul> </li> <li class="item item-d2e998e8-836c-47be-b40f-ab05aa93ac4f no-children"> <a href="/train-tickets/family-train-tickets" class="item-label "> <span class="gwr-icon hide " ></span>Family train tickets </a> </li> <li class="item item-cc800cc8-a113-42db-9a9c-f4adb97707be no-children"> <a href="/train-tickets/combined-ferry-and-train-tickets" class="item-label "> <span class="gwr-icon hide " ></span>Combined ferry and train tickets </a> </li> <li class="item item-7fc8f991-a93e-433c-99e5-1db370aff256 no-children"> <a href="/train-tickets/price-promise" class="item-label "> <span class="gwr-icon hide " ></span>Price promise </a> </li> <li class="item item-a6f67f9c-464f-447d-b3c2-8b17326ba0d4 no-children"> <a href="/train-tickets/business-travel" class="item-label "> <span class="gwr-icon hide " ></span>Business Direct </a> </li> </ul> </li> <li class="item item-66126c41-1e03-47da-adf5-8a325f336686 "> <a href="/plan-my-journey" class="item-label "> <span class="gwr-icon hide " ></span>Plan my journey </a> <ul> <li class="item item-13d0bf14-7a5c-46ca-a3e8-1ee972f9f51b no-children"> <a href="/plan-my-journey/christmas-travel" class="item-label "> <span class="gwr-icon hide " ></span>Christmas and New Year travel </a> </li> <li class="item item-03a28573-f128-432c-b186-c633c945b97e no-children"> <a href="/train-times" class="item-label "> <span class="gwr-icon hide " ></span>Train times </a> </li> <li class="item item-1556dece-3991-4c2d-9066-2ef46dc6233b no-children"> <a href="/plan-my-journey/timetables" class="item-label "> <span class="gwr-icon hide " ></span>Download SWR timetables </a> </li> <li class="item item-f01e6ad4-d7b3-435a-bac4-c0b797815903 no-children"> <a href="/plan-my-journey/changes-to-your-journey" class="item-label "> <span class="gwr-icon hide " ></span>Changes to your journey </a> </li> <li class="item item-3bd7a6f7-6dd7-47a9-996c-247e5596588a no-children"> <a href="/plan-my-journey/how-busy-is-my-train" class="item-label "> <span class="gwr-icon hide " ></span>How busy is my train? </a> </li> <li class="item item-9271e7ee-44e6-4c44-b9c9-49c2101451b7 no-children"> <a href="/plan-my-journey/live-times-and-updates" class="item-label "> <span class="gwr-icon hide " ></span>Live times and updates </a> </li> <li class="item item-852f3868-12b6-40e8-80f4-ffa4c83d3f97 "> <a href="/plan-my-journey/planned-improvements" class="item-label "> <span class="gwr-icon hide " ></span>Planned improvements </a> <ul> <li class="item item-391ac7c1-036f-4cfc-ad79-45a7ae8a5bac "> <a href="/plan-my-journey/planned-improvements/planned-engineering-works" class="item-label "> <span class="gwr-icon hide " ></span>Planned engineering calendar </a> <ul> <li class="item item-4f295ffa-84a0-4458-bbb8-74b7ef02e522 no-children"> <a href="/plan-my-journey/planned-improvements/planned-engineering-works/engineering-works-detail" class="item-label "> <span class="gwr-icon hide " ></span>Planned engineering works details </a> </li> </ul> </li> <li class="item item-7422b267-43c6-4ecd-bbd3-6c8492c258e7 no-children"> <a href="/plan-my-journey/planned-improvements/ryde-pier" class="item-label "> <span class="gwr-icon hide " ></span>Ryde Pier </a> </li> <li class="item item-3d87f46d-2516-4df2-9b92-41997b1fbe13 no-children"> <a href="/plan-my-journey/planned-improvements/woking-area-closures-in-december-and-january" class="item-label "> <span class="gwr-icon hide " ></span>Woking area closures in December and January </a> </li> <li class="item item-a2e19c37-c14f-4bdb-baf0-3e8b14ce1c66 "> <a href="/plan-my-journey/planned-improvements/engineering-work-weekly-summary" class="item-label "> <span class="gwr-icon hide " ></span>Engineering work weekly summary </a> <ul> <li class="item item-fbf3940c-a461-4c4d-a850-6ff49a4dc19c no-children"> <a href="/plan-my-journey/planned-improvements/engineering-work-weekly-summary/page" class="item-label "> <span class="gwr-icon hide " ></span>Page </a> </li> </ul> </li> <li class="item item-94fccf1b-4986-4c66-82fe-47c49dc4a8cb no-children"> <a href="/plan-my-journey/planned-improvements/november-2024-works" class="item-label "> <span class="gwr-icon hide " ></span>November engineering work </a> </li> <li class="item item-64ae8429-ed13-4f20-9477-25075de1aba4 no-children"> <a href="/plan-my-journey/planned-improvements/december-2024-works" class="item-label "> <span class="gwr-icon hide " ></span>December engineering work </a> </li> <li class="item item-5db5962d-e341-4cba-b80a-eb35fb3e45cd no-children"> <a href="/plan-my-journey/planned-improvements/january-2025-works" class="item-label "> <span class="gwr-icon hide " ></span>January engineering work </a> </li> <li class="item item-b15fac1c-0953-441b-a66b-6b41bb7fdc7c no-children"> <a href="/plan-my-journey/planned-improvements/platform-zoning-pilot-scheme" class="item-label "> <span class="gwr-icon hide " ></span>Platform zoning pilot scheme </a> </li> </ul> </li> <li class="item item-f02bac59-f7f0-4ff3-8cfb-2f484787bc10 no-children"> <a href="/plan-my-journey/app" class="item-label "> <span class="gwr-icon hide " ></span>Mobile app </a> </li> <li class="item item-c4aefa88-c99f-44de-b160-70b5ad2329b4 no-children"> <a href="/plan-my-journey/our-network" class="item-label "> <span class="gwr-icon hide " ></span>Network map </a> </li> </ul> </li> <li class="item item-5828244f-fb13-43be-a69c-60ddc821d855 "> <a href="/travelling-with-us" class="item-label "> <span class="gwr-icon hide " ></span>Travelling with us </a> <ul> <li class="item item-68a80f18-0edf-438b-af07-ed2accf757d8 "> <a href="/travelling-with-us/at-the-station" class="item-label "> <span class="gwr-icon hide " ></span>Our train stations </a> <ul> <li class="item item-de331aaf-4038-4cc8-98d3-8b128d6a3609 no-children"> <a href="/travelling-with-us/at-the-station/car-parking" class="item-label "> <span class="gwr-icon hide " ></span>Car parking </a> </li> <li class="item item-83311745-dcc7-4aab-b248-b1d428dc74aa no-children"> <a href="/travelling-with-us/at-the-station/live-car-parking" class="item-label "> <span class="gwr-icon hide " ></span>Live station car parking </a> </li> <li class="item item-c2d66991-1566-492e-a4d1-70eb8461edd8 no-children"> <a href="/travelling-with-us/at-the-station/onward-travel" class="item-label "> <span class="gwr-icon hide " ></span>Onward travel </a> </li> <li class="item item-280c398b-43cd-4c71-9b6c-6f6a480aade6 no-children"> <a href="/travelling-with-us/at-the-station/bus-links" class="item-label "> <span class="gwr-icon hide " ></span>Bus links </a> </li> <li class="item item-2e0df0ec-c325-4584-adea-1b9fa38fa0dc no-children"> <a href="/travelling-with-us/at-the-station/plusbus" class="item-label "> <span class="gwr-icon hide " ></span>PlusBus </a> </li> <li class="item item-c460f6e5-d5d7-4b57-93aa-31897f4c61ef no-children"> <a href="/travelling-with-us/at-the-station/inpost-parcel-lockers" class="item-label "> <span class="gwr-icon hide " ></span>InPost parcel lockers </a> </li> <li class="item item-1fb1a058-1765-4371-8774-bd4f8f4e4ccb no-children"> <a href="/travelling-with-us/at-the-station/station-wi-fi" class="item-label "> <span class="gwr-icon hide " ></span>Free Wi-Fi at our stations </a> </li> <li class="item item-aa0912b1-36e6-4200-b936-9b3593df3978 no-children"> <a href="/travelling-with-us/at-the-station/airport-links" class="item-label "> <span class="gwr-icon hide " ></span>Airport links </a> </li> </ul> </li> <li class="item item-b625b9b0-36ea-45b3-b23a-bfb6834be92a "> <a href="/travelling-with-us/our-trains" class="item-label "> <span class="gwr-icon hide " ></span>Our trains </a> <ul> <li class="item item-6e8eb36a-091d-49cf-b254-33b406b7a951 no-children"> <a href="/travelling-with-us/our-trains/arterio" class="item-label "> <span class="gwr-icon hide " ></span>Arterio </a> </li> <li class="item item-aabf26cc-774a-4dcd-8e3f-01e16a1126d5 no-children"> <a href="/travelling-with-us/our-trains/class-158-express-sprinter" class="item-label "> <span class="gwr-icon hide " ></span>Class 158 "Express Sprinter" </a> </li> <li class="item item-f85b58a9-ad1d-4bde-9f04-3793052d1e14 no-children"> <a href="/travelling-with-us/our-trains/class-159-south-western-turbo" class="item-label "> <span class="gwr-icon hide " ></span>Class 159 "South Western Turbo" </a> </li> <li class="item item-2313b83c-ccbe-46ae-b950-a20c5e3aa0bd no-children"> <a href="/travelling-with-us/our-trains/class-444-desiro" class="item-label "> <span class="gwr-icon hide " ></span>Class 444 "Desiro" </a> </li> <li class="item item-ba291ada-8945-454b-8e53-e247d97d19c3 no-children"> <a href="/travelling-with-us/our-trains/class-450-desiro" class="item-label "> <span class="gwr-icon hide " ></span>Class 450 "Desiro" </a> </li> <li class="item item-fa1324c7-7cc6-4ede-a09c-6cf9fbf201c4 no-children"> <a href="/travelling-with-us/our-trains/class-455" class="item-label "> <span class="gwr-icon hide " ></span>Class 455 </a> </li> <li class="item item-02de7d5d-16da-4eeb-93ad-336ea961b2b3 no-children"> <a href="/travelling-with-us/our-trains/class-456" class="item-label "> <span class="gwr-icon hide " ></span>Class 456 </a> </li> <li class="item item-c6b6d073-7a31-4545-bff6-1ddc9dcd429e no-children"> <a href="/travelling-with-us/our-trains/class-458-juniper" class="item-label "> <span class="gwr-icon hide " ></span>Class 458 "Juniper" </a> </li> <li class="item item-760eab99-49fa-4b9e-a018-c0d47f7e620e no-children"> <a href="/travelling-with-us/our-trains/class-484" class="item-label "> <span class="gwr-icon hide " ></span>Class 484 </a> </li> <li class="item item-b2a79aec-f6c9-44e1-9ba4-d16346ed24c7 no-children"> <a href="/travelling-with-us/our-trains/class-707-desiro-city" class="item-label "> <span class="gwr-icon hide " ></span>Class 707 "Desiro City" </a> </li> </ul> </li> <li class="item item-67e7b2a9-b4cd-45ab-ad8a-0752f8b8ed42 "> <a href="/travelling-with-us/onboard" class="item-label "> <span class="gwr-icon hide " ></span>On board facilities </a> <ul> <li class="item item-c452066a-0a85-4cd1-aac2-ea637e2e84c7 no-children"> <a href="/travelling-with-us/onboard/what-can-you-bring-on-board" class="item-label "> <span class="gwr-icon hide " ></span>What can you bring on board? </a> </li> <li class="item item-e5612d49-1da9-44d0-803c-8afcdd6bad96 no-children"> <a href="/travelling-with-us/onboard/first-class" class="item-label "> <span class="gwr-icon hide " ></span>First Class </a> </li> <li class="item item-6b433aaf-f003-4784-a86d-7ec1f67f617c no-children"> <a href="/travelling-with-us/onboard/wifi" class="item-label "> <span class="gwr-icon hide " ></span>Wi-Fi </a> </li> <li class="item item-6b3a7a56-455c-4786-a02d-e0ded4834054 no-children"> <a href="/travelling-with-us/onboard/mums-to-be" class="item-label "> <span class="gwr-icon hide " ></span>Mums to be </a> </li> </ul> </li> <li class="item item-cfaa5096-192d-4e59-a14b-a350487c9f4b "> <a href="/travelling-with-us/assisted-travel" class="item-label "> <span class="gwr-icon hide " ></span>Assisted travel </a> <ul> <li class="item item-7ed86d10-db19-49b5-8566-8580074eea1a no-children"> <a href="/travelling-with-us/assisted-travel/assisted-boarding-points" class="item-label "> <span class="gwr-icon hide " ></span>Assisted Boarding Points </a> </li> <li class="item item-9ca46771-a2e3-4952-851f-ac0e16ec8c50 no-children"> <a href="/travelling-with-us/assisted-travel/accessibility" class="item-label "> <span class="gwr-icon hide " ></span>Accessibility </a> </li> <li class="item item-b81c9beb-2fb5-4e38-a5d5-e246978f40c7 no-children"> <a href="/travelling-with-us/assisted-travel/assistance-dogs" class="item-label "> <span class="gwr-icon hide " ></span>Assistance dogs </a> </li> <li class="item item-545d4d18-4a67-44f1-b7d8-554227f924f8 no-children"> <a href="/travelling-with-us/assisted-travel/discounted-fares" class="item-label "> <span class="gwr-icon hide " ></span>Discounted fares </a> </li> <li class="item item-5b11b0f3-a38d-4d4f-bf40-5e5dd20c164a no-children"> <a href="/travelling-with-us/assisted-travel/sunflower-lanyards" class="item-label "> <span class="gwr-icon hide " ></span>Sunflower lanyards </a> </li> <li class="item item-e48481bd-851e-438a-87e7-4768661ac61f no-children"> <a href="/travelling-with-us/assisted-travel/toilets" class="item-label "> <span class="gwr-icon hide " ></span>Toilets </a> </li> <li class="item item-c0034e81-47e0-4281-b907-0cb079e62a76 no-children"> <a href="/travelling-with-us/assisted-travel/wheelchairs-scooters-and-ramps" class="item-label "> <span class="gwr-icon hide " ></span>Wheelchairs, scooters and ramps </a> </li> <li class="item item-c8e182c4-9efa-4639-bf93-2eee1fb68d4b no-children"> <a href="/travelling-with-us/assisted-travel/travel-assistance-card" class="item-label "> <span class="gwr-icon hide " ></span>Travel Assistance Card </a> </li> </ul> </li> <li class="item item-2d9eb175-8c8d-4980-97e2-1c91c9d33e06 no-children"> <a href="/travelling-with-us/travelling-with-a-bike" class="item-label "> <span class="gwr-icon hide " ></span>Travelling with a bike </a> </li> <li class="item item-eeac3ed2-4e82-44b6-99c0-008c3bb82b90 no-children"> <a href="/travelling-with-us/travelling-with-kids" class="item-label "> <span class="gwr-icon hide " ></span>Travelling with kids </a> </li> <li class="item item-38004c3e-fd48-411b-8d69-cda394a510de no-children"> <a href="/travelling-with-us/student-travel-guide" class="item-label "> <span class="gwr-icon hide " ></span>A student's guide to train travel </a> </li> <li class="item item-bea7534a-66d1-429d-93bc-d79d0bf3b33c no-children"> <a href="/travelling-with-us/travelling-with-pets" class="item-label "> <span class="gwr-icon hide " ></span>Travelling with pets </a> </li> <li class="item item-169ec6d9-e196-44fe-97e7-19b5b9126b97 "> <a href="/travelling-with-us/customer-experience" class="item-label "> <span class="gwr-icon hide " ></span>Customer Experience </a> <ul> <li class="item item-8dd7c3c1-10dd-4ec4-a3ab-e7016ac5c620 no-children"> <a href="/travelling-with-us/customer-experience/customer-council" class="item-label "> <span class="gwr-icon hide " ></span>Customer Council </a> </li> <li class="item item-4b9f754f-bb63-42a3-ae8e-288c86ff63ee no-children"> <a href="/travelling-with-us/customer-experience/meet-the-manager" class="item-label "> <span class="gwr-icon hide " ></span>Meet the Manager </a> </li> </ul> </li> <li class="item item-45bab2bd-0ece-4a42-8c12-b3242dd4f6be no-children"> <a href="/travelling-with-us/ticket-checks-and-revenue-protection" class="item-label "> <span class="gwr-icon hide " ></span>Ticket checks and revenue protection </a> </li> <li class="item item-741f8f6a-d997-4fe6-845e-3fa5ae5e05ec "> <a href="/travelling-with-us/staying-safe" class="item-label "> <span class="gwr-icon hide " ></span>Staying safe </a> <ul> <li class="item item-5850267b-693d-4171-b0b4-64def6a0c2b8 no-children"> <a href="/travelling-with-us/staying-safe/safeguarding" class="item-label "> <span class="gwr-icon hide " ></span>Safeguarding </a> </li> </ul> </li> <li class="item item-5c0695ae-6c25-4a67-919a-5f1689463189 "> <a href="/travelling-with-us/performance" class="item-label "> <span class="gwr-icon hide " ></span>Performance </a> <ul> <li class="item item-530fe8af-ac5b-4be1-b6d1-a5528186607b no-children"> <a href="/travelling-with-us/performance/our-performance" class="item-label "> <span class="gwr-icon hide " ></span>Our performance </a> </li> <li class="item item-a9af1745-41af-45c6-9522-be4198e2e301 no-children"> <a href="/travelling-with-us/performance/national-rail-passenger-survey" class="item-label "> <span class="gwr-icon hide " ></span>National Rail Passenger Survey </a> </li> <li class="item item-449a4405-c06b-4174-b564-39e3329fcf3b no-children"> <a href="/travelling-with-us/performance/rail-service-quality-report" class="item-label "> <span class="gwr-icon hide " ></span>Our service quality report </a> </li> </ul> </li> </ul> </li> <li class="item item-5d78a647-1082-4e3a-bcaa-7e9df809d823 "> <a href="/destinations-and-offers" class="item-label "> <span class="gwr-icon hide " ></span>Destinations and offers </a> <ul> <li class="item item-1943edff-044d-4c16-ac1c-2a05d3d42657 no-children"> <a href="/destinations-and-offers/destinations" class="item-label "> <span class="gwr-icon hide " ></span>Destinations </a> </li> <li class="item item-2358344b-e038-47e7-8467-40d7991c4c08 "> <a href="/where-next" class="item-label "> <span class="gwr-icon hide " ></span>Where Next travel blog </a> <ul> <li class="item item-7e6782fb-7edd-46a1-bf76-4207ab2a15d7 no-children"> <a href="/where-next/things-to-do" class="item-label "> <span class="gwr-icon hide " ></span>Things to do </a> </li> <li class="item item-2ea85e7e-0786-4a9d-a359-ae35f94c35e2 no-children"> <a href="/where-next/day-trips-and-breaks" class="item-label "> <span class="gwr-icon hide " ></span>Day trips and breaks </a> </li> <li class="item item-61fe6ed9-839f-44ff-b65d-320670b97688 no-children"> <a href="/where-next/business-life" class="item-label "> <span class="gwr-icon hide " ></span>Business Life </a> </li> <li class="item item-ff0b04ac-b0fa-4a18-9705-b339df2e9e91 no-children"> <a href="/where-next/local-highlights" class="item-label "> <span class="gwr-icon hide " ></span>Local Highlights </a> </li> </ul> </li> <li class="item item-a35b37b1-8378-40d6-8e23-aa32458d49a9 no-children"> <a href="/destinations-and-offers/sights-and-attractions" class="item-label "> <span class="gwr-icon hide " ></span>Sights and attractions </a> </li> <li class="item item-66376628-1416-4d9f-b321-b2b7712a9b2e no-children"> <a href="/destinations-and-offers/rewards" class="item-label "> <span class="gwr-icon hide " ></span>SWR Rewards </a> </li> <li class="item item-e1a5b03b-b9b0-40b3-8928-3eeb99d1d7d5 no-children"> <a href="/destinations-and-offers/competitions" class="item-label "> <span class="gwr-icon hide " ></span>Competitions </a> </li> <li class="item item-73e6bccf-d951-4e2c-8232-fd0b47cb955a no-children"> <a href="/destinations-and-offers/2for1-offers" class="item-label "> <span class="gwr-icon hide " ></span>2FOR1 deals and 1/3 OFF savings </a> </li> <li class="item item-93e58815-5e67-4ec7-8ce8-72f281035438 no-children"> <a href="/destinations-and-offers/offers" class="item-label "> <span class="gwr-icon hide " ></span>Offers </a> </li> <li class="item item-6d1f38bc-e048-4c96-b60c-c8fcd1e10ef2 "> <a href="/destinations-and-offers/island-line" class="item-label "> <span class="gwr-icon hide " ></span>Island Line </a> <ul> <li class="item item-e8a10705-84c0-417c-acd5-6304f97edf74 no-children"> <a href="/destinations-and-offers/island-line/island-line-upgrade" class="item-label "> <span class="gwr-icon hide " ></span>Upgrading the Island Line </a> </li> </ul> </li> <li class="item 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data-sub-panel-content class="menu-content-sub"> <li class=""> <a aria-label="Cheap train tickets" tabindex='-1' data-trigger="85b644f8-2787-4173-b95c-53ae4081dff3" href="/train-tickets/cheap-train-tickets" class=""> Cheap train tickets <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Season tickets" tabindex='-1' data-trigger="64d72aa0-4610-4aeb-891b-94e856cd74d5" href="/train-tickets/season-tickets" class=""> Season tickets <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Smart tickets" tabindex='-1' data-trigger="138051fc-0377-40cd-b386-6d66032542ba" href="/train-tickets/smart-ticketing" class="current-page"> Smart tickets <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Ticket types" tabindex='-1' data-trigger="42aded51-f0ea-47e9-870c-02d11abf704b" href="/train-tickets/ticket-types" class=""> Ticket types <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Tap2Go pay as you go travel" tabindex='-1' data-trigger href="/train-tickets/tap2go" class=""> Tap2Go pay as you go travel <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Railcards and discount cards" tabindex='-1' data-trigger="c5e32320-ac8f-4b26-9af9-fd1509a0f4ed" href="/train-tickets/railcards-and-discounts" class=""> Railcards and discount cards <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="How to buy train tickets" tabindex='-1' data-trigger="fd227efc-5ad4-48b9-8eed-bc23d1c56671" href="/train-tickets/how-to-get-your-ticket" class=""> How to buy train tickets <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Family train tickets" tabindex='-1' data-trigger href="/train-tickets/family-train-tickets" class=""> Family train tickets <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Combined ferry and train tickets" tabindex='-1' data-trigger href="/train-tickets/combined-ferry-and-train-tickets" class=""> Combined ferry and train tickets <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Price promise" tabindex='-1' data-trigger href="/train-tickets/price-promise" class=""> Price promise <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Business Direct" tabindex='-1' data-trigger href="/train-tickets/business-travel" class=""> Business Direct <span class="dm-arrow"></span> </a> </li> </ul> <div class="nav-sub-content"> <ul data-sub-sub-panel="85b644f8-2787-4173-b95c-53ae4081dff3" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Cheap ticket alerts" tabindex='-1' data-trigger href="/train-tickets/cheap-train-tickets/cheap-ticket-alert-form" class="">Cheap ticket alerts</a> </li> <li> <a aria-label="Rangers and Rovers" tabindex='-1' data-trigger href="/train-tickets/cheap-train-tickets/rangers-and-rovers" class="">Rangers and Rovers</a> </li> </ul> <ul data-sub-sub-panel="64d72aa0-4610-4aeb-891b-94e856cd74d5" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Flexi Season ticket" tabindex='-1' data-trigger href="/train-tickets/season-tickets/flexible-train-tickets" class="">Flexi Season ticket</a> </li> <li> <a aria-label="Weekly season ticket" tabindex='-1' data-trigger href="/train-tickets/season-tickets/weekly-train-tickets" class="">Weekly season ticket</a> </li> <li> <a aria-label="Monthly season ticket" tabindex='-1' data-trigger href="/train-tickets/season-tickets/monthly-train-tickets" class="">Monthly season ticket</a> </li> <li> <a aria-label="Monthly plus season ticket" tabindex='-1' data-trigger href="/train-tickets/season-tickets/monthly-plus-train-tickets" class="">Monthly plus season ticket</a> </li> <li> <a aria-label="Annual season ticket" tabindex='-1' data-trigger href="/train-tickets/season-tickets/annual-train-tickets" class="">Annual season ticket</a> </li> </ul> <ul data-sub-sub-panel="138051fc-0377-40cd-b386-6d66032542ba" class="nav-sub-sub-item sub-item"> <li> <a aria-label="eTickets" tabindex='-1' data-trigger href="/train-tickets/smart-ticketing/etickets" class="">eTickets</a> </li> <li> <a aria-label="Smartcard" tabindex='-1' data-trigger href="/train-tickets/smart-ticketing/touch-smartcard" class="current-page">Smartcard</a> </li> <li> <a aria-label="Oyster cards and contactless" tabindex='-1' data-trigger href="/train-tickets/smart-ticketing/oyster-cards-and-contactless" class="">Oyster cards and contactless</a> </li> <li> <a aria-label="Pay as you go with contactless extension" tabindex='-1' data-trigger href="/train-tickets/smart-ticketing/contactless-payg-extension" class="">Pay as you go with contactless extension</a> </li> </ul> <ul data-sub-sub-panel="42aded51-f0ea-47e9-870c-02d11abf704b" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Advance tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/advance-tickets" class="">Advance tickets</a> </li> <li> <a aria-label="Anytime tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/anytime-tickets" class="">Anytime tickets</a> </li> <li> <a aria-label="Off-Peak tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/off-peak-tickets" class="">Off-Peak tickets</a> </li> <li> <a aria-label="GroupSave train tickets " tabindex='-1' data-trigger href="/train-tickets/ticket-types/groupsave-train-tickets" class="">GroupSave train tickets </a> </li> <li> <a aria-label="Group Travel train tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/group-train-travel" class="">Group Travel train tickets</a> </li> <li> <a aria-label="Evening Out tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/evening-out-tickets" class="">Evening Out tickets</a> </li> <li> <a aria-label="Sunday Out tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/sunday-out-tickets" class="">Sunday Out tickets</a> </li> <li> <a aria-label="Super Off-Peak tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/super-off-peak-tickets" class="">Super Off-Peak tickets</a> </li> <li> <a aria-label="Semi Flex Return tickets" tabindex='-1' data-trigger href="/train-tickets/ticket-types/semi-flex-return-tickets" class="">Semi Flex Return tickets</a> </li> <li> <a aria-label="London Travelcards" tabindex='-1' data-trigger href="/train-tickets/ticket-types/london-travelcards" class="">London Travelcards</a> </li> </ul> <ul data-sub-sub-panel="bead3251-b5e1-4e4b-b26b-99d3b9585661" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="c5e32320-ac8f-4b26-9af9-fd1509a0f4ed" class="nav-sub-sub-item sub-item"> <li> <a aria-label="16-17 Saver Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/sixteen-seventeen-saver" class="">16-17 Saver Railcard</a> </li> <li> <a aria-label="16-25 Student Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/sixteen-twentyfive-railcard" class="">16-25 Student Railcard</a> </li> <li> <a aria-label="26-30 Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/twentysix-thirty-railcard" class="">26-30 Railcard</a> </li> <li> <a aria-label="Two Together Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/two-together-railcard" class="">Two Together Railcard</a> </li> <li> <a aria-label="Disabled Persons Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/disabled-persons-railcard" class="">Disabled Persons Railcard</a> </li> <li> <a aria-label="Family and Friends Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/family-and-friends-railcard" class="">Family and Friends Railcard</a> </li> <li> <a aria-label="HM Forces Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/hm-forces-railcard" class="">HM Forces Railcard</a> </li> <li> <a aria-label="Veterans Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/veterans-railcard" class="">Veterans Railcard</a> </li> <li> <a aria-label="Network Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/network-railcard" class="">Network Railcard</a> </li> <li> <a aria-label="Senior Railcard" tabindex='-1' data-trigger href="/train-tickets/railcards-and-discounts/senior-railcard" class="">Senior Railcard</a> </li> </ul> <ul data-sub-sub-panel="fd227efc-5ad4-48b9-8eed-bc23d1c56671" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Paying with Apple Pay" tabindex='-1' data-trigger href="/train-tickets/how-to-get-your-ticket/apple-pay" class="">Paying with Apple Pay</a> </li> <li> <a aria-label="Paying with Google Pay" tabindex='-1' data-trigger href="/train-tickets/how-to-get-your-ticket/google-pay" class="">Paying with Google Pay</a> </li> </ul> <ul data-sub-sub-panel="d2e998e8-836c-47be-b40f-ab05aa93ac4f" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="cc800cc8-a113-42db-9a9c-f4adb97707be" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="7fc8f991-a93e-433c-99e5-1db370aff256" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="a6f67f9c-464f-447d-b3c2-8b17326ba0d4" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> </div> </div> <div class="promo-text column"> </div> </div> <div data-sub-panel="66126c41-1e03-47da-adf5-8a325f336686" class="item nav-sub-item layout--8-4"> <div class="menu-content column" role="navigation"> <ul data-sub-panel-content class="menu-content-sub"> <li class="no-children"> <a aria-label="Christmas and New Year travel" tabindex='-1' data-trigger href="/plan-my-journey/christmas-travel" class=""> Christmas and New Year travel <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Train times" tabindex='-1' data-trigger href="/train-times" class=""> Train times <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Download SWR timetables" tabindex='-1' data-trigger href="/plan-my-journey/timetables" class=""> Download SWR timetables <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Changes to your journey" tabindex='-1' data-trigger href="/plan-my-journey/changes-to-your-journey" class=""> Changes to your journey <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="How busy is my train?" tabindex='-1' data-trigger href="/plan-my-journey/how-busy-is-my-train" class=""> How busy is my train? <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Live times and updates" tabindex='-1' data-trigger href="/plan-my-journey/live-times-and-updates" class=""> Live times and updates <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Planned improvements" tabindex='-1' data-trigger="852f3868-12b6-40e8-80f4-ffa4c83d3f97" href="/plan-my-journey/planned-improvements" class=""> Planned improvements <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Mobile app" tabindex='-1' data-trigger href="/plan-my-journey/app" class=""> Mobile app <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Network map" tabindex='-1' data-trigger href="/plan-my-journey/our-network" class=""> Network map <span class="dm-arrow"></span> </a> </li> </ul> <div class="nav-sub-content"> <ul data-sub-sub-panel="13d0bf14-7a5c-46ca-a3e8-1ee972f9f51b" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="03a28573-f128-432c-b186-c633c945b97e" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="1556dece-3991-4c2d-9066-2ef46dc6233b" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="f01e6ad4-d7b3-435a-bac4-c0b797815903" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="3bd7a6f7-6dd7-47a9-996c-247e5596588a" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="9271e7ee-44e6-4c44-b9c9-49c2101451b7" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="852f3868-12b6-40e8-80f4-ffa4c83d3f97" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Planned engineering calendar" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/planned-engineering-works" class="">Planned engineering calendar</a> </li> <li> <a aria-label="Ryde Pier" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/ryde-pier" class="">Ryde Pier</a> </li> <li> <a aria-label="Woking area closures in December and January" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/woking-area-closures-in-december-and-january" class="">Woking area closures in December and January</a> </li> <li> <a aria-label="Engineering work weekly summary" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/engineering-work-weekly-summary" class="">Engineering work weekly summary</a> </li> <li> <a aria-label="November engineering work" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/november-2024-works" class="">November engineering work</a> </li> <li> <a aria-label="December engineering work" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/december-2024-works" class="">December engineering work</a> </li> <li> <a aria-label="January engineering work" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/january-2025-works" class="">January engineering work</a> </li> <li> <a aria-label="Platform zoning pilot scheme" tabindex='-1' data-trigger href="/plan-my-journey/planned-improvements/platform-zoning-pilot-scheme" class="">Platform zoning pilot scheme</a> </li> </ul> <ul data-sub-sub-panel="f02bac59-f7f0-4ff3-8cfb-2f484787bc10" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="c4aefa88-c99f-44de-b160-70b5ad2329b4" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> </div> </div> <div class="promo-text column"> </div> </div> <div data-sub-panel="5828244f-fb13-43be-a69c-60ddc821d855" class="item nav-sub-item layout--8-4"> <div class="menu-content column" role="navigation"> <ul data-sub-panel-content class="menu-content-sub"> <li class=""> <a aria-label="Our train stations" tabindex='-1' data-trigger="68a80f18-0edf-438b-af07-ed2accf757d8" href="/travelling-with-us/at-the-station" class=""> Our train stations <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Our trains" tabindex='-1' data-trigger="b625b9b0-36ea-45b3-b23a-bfb6834be92a" href="/travelling-with-us/our-trains" class=""> Our trains <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="On board facilities" tabindex='-1' data-trigger="67e7b2a9-b4cd-45ab-ad8a-0752f8b8ed42" href="/travelling-with-us/onboard" class=""> On board facilities <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Assisted travel" tabindex='-1' data-trigger="cfaa5096-192d-4e59-a14b-a350487c9f4b" href="/travelling-with-us/assisted-travel" class=""> Assisted travel <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Travelling with a bike" tabindex='-1' data-trigger href="/travelling-with-us/travelling-with-a-bike" class=""> Travelling with a bike <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Travelling with kids" tabindex='-1' data-trigger href="/travelling-with-us/travelling-with-kids" class=""> Travelling with kids <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="A student's guide to train travel " tabindex='-1' data-trigger href="/travelling-with-us/student-travel-guide" class=""> A student's guide to train travel <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Travelling with pets" tabindex='-1' data-trigger href="/travelling-with-us/travelling-with-pets" class=""> Travelling with pets <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Customer Experience" tabindex='-1' data-trigger="169ec6d9-e196-44fe-97e7-19b5b9126b97" href="/travelling-with-us/customer-experience" class=""> Customer Experience <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Ticket checks and revenue protection" tabindex='-1' data-trigger href="/travelling-with-us/ticket-checks-and-revenue-protection" class=""> Ticket checks and revenue protection <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Staying safe" tabindex='-1' data-trigger="741f8f6a-d997-4fe6-845e-3fa5ae5e05ec" href="/travelling-with-us/staying-safe" class=""> Staying safe <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Performance" tabindex='-1' data-trigger="5c0695ae-6c25-4a67-919a-5f1689463189" href="/travelling-with-us/performance" class=""> Performance <span class="dm-arrow"></span> </a> </li> </ul> <div class="nav-sub-content"> <ul data-sub-sub-panel="68a80f18-0edf-438b-af07-ed2accf757d8" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Car parking" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/car-parking" class="">Car parking</a> </li> <li> <a aria-label="Live station car parking" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/live-car-parking" class="">Live station car parking</a> </li> <li> <a aria-label="Onward travel" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/onward-travel" class="">Onward travel</a> </li> <li> <a aria-label="Bus links" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/bus-links" class="">Bus links</a> </li> <li> <a aria-label="PlusBus" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/plusbus" class="">PlusBus</a> </li> <li> <a aria-label="InPost parcel lockers" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/inpost-parcel-lockers" class="">InPost parcel lockers</a> </li> <li> <a aria-label="Free Wi-Fi at our stations" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/station-wi-fi" class="">Free Wi-Fi at our stations</a> </li> <li> <a aria-label="Airport links" tabindex='-1' data-trigger href="/travelling-with-us/at-the-station/airport-links" class="">Airport links</a> </li> </ul> <ul data-sub-sub-panel="b625b9b0-36ea-45b3-b23a-bfb6834be92a" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Arterio" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/arterio" class="">Arterio</a> </li> <li> <a aria-label="Class 158 "Express Sprinter"" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-158-express-sprinter" class="">Class 158 "Express Sprinter"</a> </li> <li> <a aria-label="Class 159 "South Western Turbo"" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-159-south-western-turbo" class="">Class 159 "South Western Turbo"</a> </li> <li> <a aria-label="Class 444 "Desiro"" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-444-desiro" class="">Class 444 "Desiro"</a> </li> <li> <a aria-label="Class 450 "Desiro"" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-450-desiro" class="">Class 450 "Desiro"</a> </li> <li> <a aria-label="Class 455" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-455" class="">Class 455</a> </li> <li> <a aria-label="Class 456" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-456" class="">Class 456</a> </li> <li> <a aria-label="Class 458 "Juniper"" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-458-juniper" class="">Class 458 "Juniper"</a> </li> <li> <a aria-label="Class 484" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-484" class="">Class 484</a> </li> <li> <a aria-label="Class 707 "Desiro City"" tabindex='-1' data-trigger href="/travelling-with-us/our-trains/class-707-desiro-city" class="">Class 707 "Desiro City"</a> </li> </ul> <ul data-sub-sub-panel="67e7b2a9-b4cd-45ab-ad8a-0752f8b8ed42" class="nav-sub-sub-item sub-item"> <li> <a aria-label="What can you bring on board?" tabindex='-1' data-trigger href="/travelling-with-us/onboard/what-can-you-bring-on-board" class="">What can you bring on board?</a> </li> <li> <a aria-label="First Class" tabindex='-1' data-trigger href="/travelling-with-us/onboard/first-class" class="">First Class</a> </li> <li> <a aria-label="Wi-Fi" tabindex='-1' data-trigger href="/travelling-with-us/onboard/wifi" class="">Wi-Fi</a> </li> <li> <a aria-label="Mums to be" tabindex='-1' data-trigger href="/travelling-with-us/onboard/mums-to-be" class="">Mums to be</a> </li> </ul> <ul data-sub-sub-panel="cfaa5096-192d-4e59-a14b-a350487c9f4b" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Assisted Boarding Points" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/assisted-boarding-points" class="">Assisted Boarding Points</a> </li> <li> <a aria-label="Accessibility" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/accessibility" class="">Accessibility</a> </li> <li> <a aria-label="Assistance dogs" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/assistance-dogs" class="">Assistance dogs</a> </li> <li> <a aria-label="Discounted fares" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/discounted-fares" class="">Discounted fares</a> </li> <li> <a aria-label="Sunflower lanyards" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/sunflower-lanyards" class="">Sunflower lanyards</a> </li> <li> <a aria-label="Toilets" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/toilets" class="">Toilets</a> </li> <li> <a aria-label="Wheelchairs, scooters and ramps" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/wheelchairs-scooters-and-ramps" class="">Wheelchairs, scooters and ramps</a> </li> <li> <a aria-label="Travel Assistance Card" tabindex='-1' data-trigger href="/travelling-with-us/assisted-travel/travel-assistance-card" class="">Travel Assistance Card</a> </li> </ul> <ul data-sub-sub-panel="2d9eb175-8c8d-4980-97e2-1c91c9d33e06" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="eeac3ed2-4e82-44b6-99c0-008c3bb82b90" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="38004c3e-fd48-411b-8d69-cda394a510de" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="bea7534a-66d1-429d-93bc-d79d0bf3b33c" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="169ec6d9-e196-44fe-97e7-19b5b9126b97" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Customer Council" tabindex='-1' data-trigger href="/travelling-with-us/customer-experience/customer-council" class="">Customer Council</a> </li> <li> <a aria-label="Meet the Manager" tabindex='-1' data-trigger href="/travelling-with-us/customer-experience/meet-the-manager" class="">Meet the Manager</a> </li> </ul> <ul data-sub-sub-panel="45bab2bd-0ece-4a42-8c12-b3242dd4f6be" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="741f8f6a-d997-4fe6-845e-3fa5ae5e05ec" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li> <a aria-label="Safeguarding" tabindex='-1' data-trigger href="/travelling-with-us/staying-safe/safeguarding" class="">Safeguarding</a> </li> </ul> <ul data-sub-sub-panel="5c0695ae-6c25-4a67-919a-5f1689463189" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Our performance" tabindex='-1' data-trigger href="/travelling-with-us/performance/our-performance" class="">Our performance</a> </li> <li> <a aria-label="National Rail Passenger Survey" tabindex='-1' data-trigger href="/travelling-with-us/performance/national-rail-passenger-survey" class="">National Rail Passenger Survey</a> </li> <li> <a aria-label="Our service quality report" tabindex='-1' data-trigger href="/travelling-with-us/performance/rail-service-quality-report" class="">Our service quality report</a> </li> </ul> </div> </div> <div class="promo-text column"> </div> </div> <div data-sub-panel="5d78a647-1082-4e3a-bcaa-7e9df809d823" class="item nav-sub-item layout--8-4"> <div class="menu-content column" role="navigation"> <ul data-sub-panel-content class="menu-content-sub"> <li class="no-children"> <a aria-label="Destinations" tabindex='-1' data-trigger href="/destinations-and-offers/destinations" class=""> Destinations <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Where Next travel blog" tabindex='-1' data-trigger="2358344b-e038-47e7-8467-40d7991c4c08" href="/where-next" class=""> Where Next travel blog <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Sights and attractions" tabindex='-1' data-trigger href="/destinations-and-offers/sights-and-attractions" class=""> Sights and attractions <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="SWR Rewards" tabindex='-1' data-trigger href="/destinations-and-offers/rewards" class=""> SWR Rewards <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Competitions " tabindex='-1' data-trigger href="/destinations-and-offers/competitions" class=""> Competitions <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="2FOR1 deals and 1/3 OFF savings" tabindex='-1' data-trigger href="/destinations-and-offers/2for1-offers" class=""> 2FOR1 deals and 1/3 OFF savings <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Offers" tabindex='-1' data-trigger href="/destinations-and-offers/offers" class=""> Offers <span class="dm-arrow"></span> </a> </li> <li class=""> <a aria-label="Island Line" tabindex='-1' data-trigger="6d1f38bc-e048-4c96-b60c-c8fcd1e10ef2" href="/destinations-and-offers/island-line" class=""> Island Line <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Heritage railways" tabindex='-1' data-trigger href="/destinations-and-offers/heritage-railways" class=""> Heritage railways <span class="dm-arrow"></span> </a> </li> </ul> <div class="nav-sub-content"> <ul data-sub-sub-panel="1943edff-044d-4c16-ac1c-2a05d3d42657" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="2358344b-e038-47e7-8467-40d7991c4c08" class="nav-sub-sub-item sub-item"> <li> <a aria-label="Things to do" tabindex='-1' data-trigger href="/where-next/things-to-do" class="">Things to do</a> </li> <li> <a aria-label="Day trips and breaks" tabindex='-1' data-trigger href="/where-next/day-trips-and-breaks" class="">Day trips and breaks</a> </li> <li> <a aria-label="Business Life" tabindex='-1' data-trigger href="/where-next/business-life" class="">Business Life</a> </li> <li> <a aria-label="Local Highlights" tabindex='-1' data-trigger href="/where-next/local-highlights" class="">Local Highlights</a> </li> </ul> <ul data-sub-sub-panel="a35b37b1-8378-40d6-8e23-aa32458d49a9" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="66376628-1416-4d9f-b321-b2b7712a9b2e" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="e1a5b03b-b9b0-40b3-8928-3eeb99d1d7d5" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="73e6bccf-d951-4e2c-8232-fd0b47cb955a" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="93e58815-5e67-4ec7-8ce8-72f281035438" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> <ul data-sub-sub-panel="6d1f38bc-e048-4c96-b60c-c8fcd1e10ef2" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li> <a aria-label="Upgrading the Island Line" tabindex='-1' data-trigger href="/destinations-and-offers/island-line/island-line-upgrade" class="">Upgrading the Island Line</a> </li> </ul> <ul data-sub-sub-panel="ac1dc1e5-17c5-4a5e-8c73-28e9b788c527" class="nav-sub-sub-item sub-item"> <li style="font-size:0;height:0px">Test</li> <li style="font-size:0;height:0px">Test</li> </ul> </div> </div> <div class="promo-text column"> </div> </div> <div data-sub-panel="b0a79c31-f003-4822-801a-ecfaea059992" class="item nav-sub-item layout--8-4"> <div class="menu-content column" role="navigation"> <ul data-sub-panel-content class="menu-content-sub"> <li class="no-children"> <a aria-label="Contact us" tabindex='-1' data-trigger href="/contact-and-help/contact-us" class=""> Contact us <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Delay Repay" tabindex='-1' data-trigger href="/contact-and-help/delay-repay" class=""> Delay Repay <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Changing your train tickets " tabindex='-1' data-trigger href="/contact-and-help/changing-your-train-tickets" class=""> Changing your train tickets <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Train ticket refunds" tabindex='-1' data-trigger href="/contact-and-help/train-ticket-refunds" class=""> Train ticket refunds <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Making a claim after disruption" tabindex='-1' data-trigger href="/contact-and-help/claiming-during-disruption" class=""> Making a claim after disruption <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Lost property" tabindex='-1' data-trigger href="/contact-and-help/lost-property" class=""> Lost property <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="FAQs" tabindex='-1' data-trigger href="/contact-and-help/faqs" class=""> FAQs <span class="dm-arrow"></span> </a> </li> <li class="no-children"> <a aria-label="Smartcard help and support" tabindex='-1' data-trigger href="/contact-and-help/smartcard-support" class=""> Smartcard help and 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alt="South Western Railway Touch Smartcard" /> <div class="container"> <div class="content"> <h1 class="jumbotron__title" aria-label="Using a smartcard">Using a smartcard</h1> <h2 class="jumbotron__subtitle">Discover a smarter way to buy tickets and travel</h2> </div> </div> </div> <script> // detect shard background var shardBackground = document.getElementsByClassName('bg-stripes'); var elem = document.getElementById('component-jumbotron-88b9f834-7fe3-4d95-9c14-1774c5d5d059'); // if shard in background, override/remove jumbotron background classes if (shardBackground.length > 0) { // new classes if (elem.classList.contains("dark-stripes")) elem.classList.remove("dark-stripes"); if (elem.classList.contains("light-stripes")) elem.classList.remove("light-stripes"); // TODO: these 3 lines can be deleted once these legacy classes are removed from sitecore and replaced // with simpler dark-stripes/light-stripes values if (elem.classList.contains("pattern")) 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href="/train-tickets/season-tickets/monthly-train-tickets">monthly</a>, <a href="/train-tickets/season-tickets/monthly-plus-train-tickets">monthly plus</a> and <a href="/train-tickets/season-tickets/annual-train-tickets">annual season tickets</a> (including <a href="/train-tickets/ticket-types/london-travelcards">London Travelcards</a>) and <a href="/train-tickets/season-tickets/flexible-train-tickets">Flexi Season tickets</a> through our website. You can also sign up for our monthly auto-renewal scheme and <a href="/train-tickets/tap2go">Tap2Go</a>.</p> <p>When buying your ticket online, it will be available to add onto your smartcard from the station where it will be available after two hours. Add the ticket by ‘touching in’ on the yellow reader on the gate or validator. It is important that you allow time for your ticket to added onto your smartcard. Just hold your smartcard still on the yellow reader for a few seconds and remove it when the gate opens or when the reader makes a bleep sound and shows a green light. We suggest adding your Flexi Season ticket when you want to make your first journey as it will also activate a day pass.</p> <h3>App</h3> <p>Buy Flexi Season tickets, weekly season tickets, monthly season tickets, single and return train tickets through the SWR app. In ticket delivery options choose ‘Load ticket onto smartcard’. Once you’ve paid for your ticket, it can be added to your smartcard from all Android operating systems with NFC and iPhones with iOS 13 or later. You can also pay using <a href="/train-tickets/how-to-get-your-ticket/apple-pay">Apple Pay</a>, <a href="/train-tickets/how-to-get-your-ticket/google-pay">Google Pay</a> and PayPal.</p> <p>Alternatively, in the case of Flexi Season, weekly and monthly season tickets, you can choose to collect season tickets from the station where it will be available after two hours when you ‘touch in’ on the reader on the gate or validator.</p> <h3>Ticket machines</h3> <p>You can buy weekly, monthly and <a href="/train-tickets/season-tickets/monthly-plus-train-tickets">monthly plus season tickets</a>, and daily tickets for your smartcard straight away using self-service ticket machines outside the London Travelcard area. The machine will ask you to add your ticket onto your smartcard after buying it. You do this by holding the smartcard on the ticket machine reader and waiting for confirmation that the ticket has been added. It’s important that you add your ticket onto your smartcard before you get on the train.</p> <p>You’ll need to enter your National Rail photocard number and postcode when buying a season ticket at a ticket machine.</p> <h3>Ticket office</h3> <p>You can get a free smartcard and buy a range of tickets for your smartcard including season tickets, Flexi Season and day tickets from a growing number of our ticket offices. You can find the list of stations <a href="/train-tickets/smart-ticketing/touch-smartcard" aria-label="list of stations">here</a>. </p> <p>If you are buying your ticket from a ticket office your ticket will be added onto your smartcard before you leave the counter.</p> <h4 class="text-18px">Please note</h4> <p>Auto-renewal monthly season tickets (which automatically renew each month) and <a href="/train-tickets/tap2go">pay as you go Tap2Go tickets</a> are only available online. Flexi Season tickets are available online, on the <a href="/plan-my-journey/app">SWR app</a> and from our ticket offices. You can only buy daily single and return tickets from the SWR app, station ticket machines and a growing number of ticket offices.</p> <h3 class="text-28px">How do I use my smartcard?</h3> <p>Once your tickets are added onto your smartcard you can travel as normal.</p> <p>Keep your smartcard away from other cards (like building passes, contactless bank cards, Oyster cards etc) as they can stop it from working. You can keep your smartcard in a wallet as you pass through the gates, but make sure it’s stored on its own.</p> <h3>Remember to touch in and touch out</h3> <p>You must ‘touch in’ and ‘touch out’ when you start and finish your journey. Simply touch your smartcard on the yellow reader on the gate or validator.</p> <p>A National Rail Photo ID is required when travelling with a season ticket (except Flexi Season tickets) and should be presented when requested. Your local station can create one for you if you provide a passport photo.</p> <h3>Checking your smartcard</h3> <p>To check you have a valid ticket on your smartcard before you travel, hold your smartcard on the reader at any self-service ticket machine outside the London Travelcard area or ask at the ticket office where available. You can also download the free National Rail Smartcard Manager app in the <a href="https://apps.apple.com/gb/app/nationalrail-smartcard-manager/id1561115366" target="_blank">Apple App Store</a> or <a href="https://play.google.com/store/apps/details?id=uk.co.nationalrail.smartapp&gl=GB" target="_blank">Google Play Store</a> that will allow you to check your smartcard using your smartphone.</p> <div style="position: relative; padding-top: 45%;" class="embededvideo"> <iframe title="Checking your smartcard" src=" " frameborder="0" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;" data-src="https://www.youtube.com/embed/cbQGfWSWB-U"></iframe> </div> <br> <br> <h3 class="text-28px">Where can I use my Touch Smartcard?</h3> <p>You can use your smartcard for single, return and season train tickets on the <a href="/plan-my-journey/our-network">South Western Railway network</a> and most journeys across Britain, but check using the <a href="https://smartmap.nationalrail.co.uk/" target="_blank">National Rail smart map</a> before you buy your ticket.</p> <p>If you have a zones 1-6 <a href="/train-tickets/ticket-types/london-travelcards">London Travelcard</a> added onto your smartcard, you have unlimited travel within London on the Underground, Overground, TfL Rail, Docklands Light Railway, buses, trams, and most National Rail services in London.</p> <h3 class="text-28px">Which tickets can I buy from my SWR app to add onto my Touch Smartcard?</h3> <p>You can currently buy <a href="/train-tickets/season-tickets/flexible-train-tickets">Flexi Season tickets</a>, <a href="/train-tickets/season-tickets/weekly-train-tickets">weekly season tickets</a>, <a href="/train-tickets/season-tickets/monthly-train-tickets">monthly season tickets</a>, single and return train tickets to add from the <a href="/plan-my-journey/app">SWR app</a> onto your smartcard.</p> <p><a href="/train-tickets/smart-ticketing/etickets">Digital eTickets</a> are also available if you’re buying single and return tickets on the app.</p> <h3 class="text-28px">How do I buy a ticket from my SWR app and add it straight onto my smartcard?</h3> <p>Buy your ticket in the <a href="/plan-my-journey/app">SWR app</a> and in ticket delivery options choose ‘Load ticket onto smartcard’.</p> <p>Once you’ve paid for your ticket, it can be added to your smartcard. We recommend placing your smartcard in the centre on the back of your phone.</p> <p>This is available on all Android operating systems with NFC and iPhones with iOS 13 or later.</p> <h3 class="text-28px">Do I need to add the ticket from my SWR app onto my smartcard straight away?</h3> <p>We recommend adding your ticket as soon as you have bought it.</p> <p>If you'd prefer to add it later, your ticket will be stored in ‘My Tickets’ in the app.</p> <script type="application/ld+json"> {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"How can I buy and add tickets for my Touch Smartcard?","acceptedAnswer":{"@type":"Answer","text":"<p>There are various ways to buy and add tickets for your smartcard.</p>\n<h3>Online</h3>\n<p>You can buy <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/weekly-train-tickets'>weekly</a>, <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/monthly-train-tickets'>monthly</a>, <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/monthly-plus-train-tickets'>monthly plus</a> and <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/annual-train-tickets'>annual season tickets</a> (including <a href='http://www.southwesternrailway.com/train-tickets/ticket-types/london-travelcards'>London Travelcards</a>) and <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/flexible-train-tickets'>Flexi Season tickets</a> through our website. 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The machine will ask you to add your ticket onto your smartcard after buying it. You do this by holding the smartcard on the ticket machine reader and waiting for confirmation that the ticket has been added. It’s important that you add your ticket onto your smartcard before you get on the train.</p>\n<p>You’ll need to enter your National Rail photocard number and postcode when buying a season ticket at a ticket machine.</p>\n<h3>Ticket office</h3>\n<p>You can get a free smartcard and buy a range of tickets for your smartcard including season tickets, Flexi Season and day tickets from a growing number of our ticket offices. 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Your local station can create one for you if you provide a passport photo.</p>\n<h3>Checking your smartcard</h3>\n<p>To check you have a valid ticket on your smartcard before you travel, hold your smartcard on the reader at any self-service ticket machine outside the London Travelcard area or ask at the ticket office where available. You can also download the free National Rail Smartcard Manager app in the <a href='https://apps.apple.com/gb/app/nationalrail-smartcard-manager/id1561115366' target='_blank'>Apple App Store</a> or <a href='https://play.google.com/store/apps/details?id=uk.co.nationalrail.smartapp&gl=GB' target='_blank'>Google Play Store</a> that will allow you to check your smartcard using your smartphone.</p>\n<div style='position: relative; padding-top: 45%;' class='embededvideo'>\n<iframe title='Checking your smartcard' src='https://www.youtube.com/embed/cbQGfWSWB-U' frameborder='0' style='position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;'></iframe>\n</div>\n<br>\n<br>"}},{"@type":"Question","name":"Where can I use my Touch Smartcard?","acceptedAnswer":{"@type":"Answer","text":"<p>You can use your smartcard for single, return and season train tickets on the <a href='http://www.southwesternrailway.com/plan-my-journey/our-network'>South Western Railway network</a> and most journeys across Britain, but check using the <a href='https://smartmap.nationalrail.co.uk/' target='_blank'>National Rail smart map</a> before you buy your ticket.</p>\r\n<p>If you have a zones 1-6 <a href='http://www.southwesternrailway.com/train-tickets/ticket-types/london-travelcards'>London Travelcard</a> added onto your smartcard, you have unlimited travel within London on the Underground, Overground, TfL Rail, Docklands Light Railway, buses, trams, and most National Rail services in London.</p>"}},{"@type":"Question","name":"Which tickets can I buy from my SWR app to add onto my Touch Smartcard?","acceptedAnswer":{"@type":"Answer","text":"<p>You can currently buy <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/flexible-train-tickets'>Flexi Season tickets</a>, <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/weekly-train-tickets'>weekly season tickets</a>, <a href='http://www.southwesternrailway.com/train-tickets/season-tickets/monthly-train-tickets'>monthly season tickets</a>, single and return train tickets to add from the <a href='http://www.southwesternrailway.com/plan-my-journey/app'>SWR app</a> onto your smartcard.</p>\r\n<p><a href='http://www.southwesternrailway.com/train-tickets/smart-ticketing/etickets'>Digital eTickets</a> are also available if you’re buying single and return tickets on the app.</p>"}},{"@type":"Question","name":"How do I buy a ticket from my SWR app and add it straight onto my smartcard?","acceptedAnswer":{"@type":"Answer","text":"<p>Buy your ticket in the <a href='http://www.southwesternrailway.com/plan-my-journey/app'>SWR app</a> and in ticket delivery options choose ‘Load ticket onto smartcard’.</p>\r\n<p>Once you’ve paid for your ticket, it can be added to your smartcard. We recommend placing your smartcard in the centre on the back of your phone.</p>\r\n<p>This is available on all Android operating systems with NFC and iPhones with iOS 13 or later.</p>"}},{"@type":"Question","name":"Do I need to add the ticket from my SWR app onto my smartcard straight away?","acceptedAnswer":{"@type":"Answer","text":"<p>We recommend adding your ticket as soon as you have bought it.</p>\r\n<p>If you'd prefer to add it later, your ticket will be stored in ‘My Tickets’ in the app.</p>"}}]} </script> <div class="cookieerrormsg" style="display:none"></div> <script> require(['customJS/Autosuggest'], function (autosuggest) { autosuggest.validateCookieConsent(); }); </script> <noscript> <style> .accordian-javascript-disabledHeader { border-left: 2px solid #0092CB !important; border-right: 2px solid #0092CB !important; } .accordion-content { display: block !important; border-color: #0092CB !important; } </style> </noscript> <div class='swr-rich-text'> <h4 class="text-14px"><a href="/train-tickets/smart-ticketing/touch-smartcard/smartcard-terms-and-conditions">Smartcard terms and conditions</a></h4> </div> <div class="cookieerrormsg" style="display:none" ></div> <script> require(['customJS/Autosuggest'], function (autosuggest) { autosuggest.validateCookieConsent(); 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