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<html> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("http://web.archive.org/web"); __wm.wombat("https://www.lsoft.com/news/summer2003-us.asp","20231211223736","http://web.archive.org/","web","/_static/", "1702334256"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" />  <title>LISTSERV (R) at Work - Summer 2003 Issue (American Edition)</title> <style type="text/css">  </style> </head> <body> <table border="0"><tr><td> <table width="610" cellspacing="4" bgcolor="#ffffff" border="0"> <tr><td colspan="3" align="center"><nobr><a href="summer2003-us.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/header.gif" border="0" alt="LISTSERV (R) at Work - Summer 2003 Issue (American Edition)"></a><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/header-lsoft.gif" alt="L-Soft" border="0"></nobr></td></tr> <tr><td colspan="3" align="center"><nobr><a href="n-about.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/about.gif" border="0" alt="About LISTSERV (R) at Work"></a><a href="n-subscribe.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/subscribe.gif" alt="Subscription" border="0"></a><a href="summer2003-us.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/front.gif" alt="Front Page" border="0"></a><a href="n-archives.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/archives.gif" alt="Archives" border="0"></a><a href="n-contact.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/contact.gif" alt="Contact Us" border="0"></a></nobr></td></tr> <tr><td width="50%" valign="top"> <p class="bodytext"> <a href="/web/20231211223736/https://www.lsoft.com/products/listserv_av.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/head-avs.gif" alt="L-Soft Announces Expansion of LISTSERV Anti-Virus Protection" border="0"></a> <a href="/web/20231211223736/https://www.lsoft.com/products/listserv_av.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/avsscreenshot.gif" alt="LISTSERV AVS" border="0"></a> <br/>L-Soft announced the expansion of its anti-virus capabilities by launching the LISTSERV<sup>®</sup> Anti-Virus Station (AVS). This add-on to the renowned LISTSERV e-mail list manager will make it possible to prevent the delivery of infected e-mail messages to the 130 million subscriptions of public LISTSERV lists worldwide. LISTSERV AVS is a complement to the traditional virus protection and works by scanning e-mail messages for viruses, stopping infected messages before they can reach recipients who may not be protected by virus software on their computers. <table cellpadding="1"> <tr><td><a href="2003/avs-us.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/pressrelease.gif" alt="Press Release" border="0"></a></td></tr> <tr><td><a href="/web/20231211223736/https://www.lsoft.com/products/listserv_av.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/aboutavs.gif" alt="About LISTSERV AVS" border="0"></a></td></tr> </table> </p> <table cellspacing="0" cellpadding="0"><tr><td bgcolor="#cc6600"> <table width="290" cellpadding="0"> <tr><td><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/techtip.gif" alt="Tech Tip"></td></tr> <tr><td bgcolor="#ffffff"> <table cellpadding="3"> <tr><td> <p class="bodytext"><b>Q. The Anti-Virus Statistics Report just shows total counts. Is there any way to find out which viruses were stopped?</b></p> <p class="bodytext">Answer by Françoise Becker <br/>VP of Software Engineering, L-Soft</p> <p class="bodytext">Yes, this report, which is only available to site administrators can be accessed by entering the site configuration and setting the <font class="specialtext">SYSTEM_CHANGELOG</font> parameter to 1. LISTSERV will make a record of every virus caught in the <font class="specialtext">SYSTEM.CHANGELOG</font> file. The record for each virus includes the identity of the virus as reported by FSAV, a timestamp, the intended target (usually a list name), and how many recipients it would have infected had it been distributed.</p> <p class="bodytext">To get a report of unique viruses, select "Server Management," then "Changelog Reports" in the Web interface:</p> <li class="bodytext">Set the date range, for example <font class="specialtext">00:00 1 Apr 2003 to 00:00 1 May 2003</font> for the month of April 2003.</li> <li class="bodytext">Check the "Virus" checkbox.</li> <li class="bodytext">In the left navigation panel, under "Report Columns," check the "Statistics" box for "Info about Job."</li> <li class="bodytext">Finally, press the "Generate Report" button.</li> <p class="bodytext">You will get a list of all the viruses and the number of times they were caught.</p> <p class="bodytext">For example, on the EASE Home service, the results for April 2003 are:</p> <table width="100%"> <tr><td><p class="bodytext">Exploit.IFrame.FileDownload</p></td><td><p class="bodytext">639</p></td></tr> <tr><td><p class="bodytext">I-Worm.HappyTime</p></td><td><p class="bodytext">1</p></td></tr> <tr><td><p class="bodytext">I-Worm.KakWorm</p></td><td><p class="bodytext">2</p></td></tr> <tr><td><p class="bodytext">W32/Bugbear.A@mm</p></td><td><p class="bodytext">10</p></td></tr> <tr><td><p class="bodytext">W32/CIH.1003.A</p></td><td><p class="bodytext">2</p></td></tr> <tr><td><p class="bodytext">W32/Crillegal.A@mm</p></td><td><p class="bodytext">1</p></td></tr> <tr><td><p class="bodytext">W32/Klez.H@mm</p></td><td><p class="bodytext">93</p></td></tr> <tr><td><p class="bodytext">W32/Lentin.F@mm</p></td><td><p class="bodytext">52</p></td></tr> <tr><td><p class="bodytext">W32/Lirva.C@mm</p></td><td><p class="bodytext">2</p></td></tr> <tr><td><p class="bodytext">W32/Magistr.32768@mm</p></td><td><p class="bodytext">7</p></td></tr> <tr><td><p class="bodytext">W32/Sobig.A@mm</p></td><td><p class="bodytext">96</p></td></tr> </table> <p class="bodytext">To get a more detailed report, instead of selecting a "Statistics" report, check the following boxes under "History":</p> <li class="bodytext">Locally Processed Recipients (the number of recipients that would have received the virus if it had not been rejected)</li> <li class="bodytext">Name of Job/List (the list to which the virus was sent)</li> <li class="bodytext">Info about Job (name of virus)</li> <p class="bodytext">For "Report Format," select "Log in CSV Format." Next, press the "Generate Report" button. This will initiate a download of a comma-separated-value file that you can import into a spreadsheet software for further analysis.</p> <p class="bodytext">To submit questions for future issues of the newsletter, please contact <a href="http://web.archive.org/web/20231211223736/mailto:editor@lsoft.com">editor@lsoft.com</a>.</p> </td></tr></table> </td></tr></table> </td></tr></table> <br/> <table cellpadding="0" cellspacing="0"><tr><td bgcolor="#cc6600"> <table width="290" cellpadding="0"> <tr><td><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/bh-listserv.gif" alt="LISTSERV List Owner's Guide"></td></tr> <tr><td bgcolor="#ffffff"> <table cellpadding="3"> <tr><td> <p class="bodytext">L-Soft has released a new <a href="http://web.archive.org/web/20231211223736/http://www.lsoft.com/manuals/1.8e/owner/listowners_intro.pdf" target="_blank">LISTSERV Introductory List Owner's Guide</a> for LISTSERV 1.8e. The guide is available in PDF format.<br/><br/>For a complete list of L-Soft documentation, please see the <a href="/web/20231211223736/https://www.lsoft.com/resources/manuals.asp" target="_parent">manuals page</a>.</p> </td></tr></table> </td></tr></table> </td></tr></table> <br/> <table cellpadding="0" cellspacing="0"><tr><td bgcolor="cc6600"> <table width="290" cellpadding="0"> <tr><td><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/bh-issue.gif" alt="In the Next Issue"></td></tr> <tr><td bgcolor="#ffffff"> <table><tr><td> <p class="bodytext">For comments about this newsletter or if there is a topic that you would like to see addressed in a future issue, please contact <a href="http://web.archive.org/web/20231211223736/mailto:editor@lsoft.com">editor@lsoft.com</a>.</p> </td></tr></table> </td></tr></table> </td></tr></table> </td> <td bgcolor="#cc6600"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/blank.gif" alt=""></td> <td width="50%" valign="top"> <p class="bodytext"> <a href="http://web.archive.org/web/20231211223736/http://www.internetworld.com/bestofshow/essentials_2003.php" target="_blank"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/head-iw.gif" alt="LISTSERV Maestro Wins IW 2003 Best of Show Award" border="0"></a> <table width="100%" cellspacing="0" cellpadding="0" border="0"> <tr><td> <a href="http://web.archive.org/web/20231211223736/http://www.internetworld.com/bestofshow/essentials_2003.php" target="_blank"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/iwpic.jpg" alt="Internet World Essentials 2003" border="0"></a> </td></tr> <tr><td> <font class="smalltext">Gabriela Linares, L-Soft Vice President of Marketing, left, accepts the Best of Show award from Carl S. Pugh, President of the Internet Events Division at Internet World.</font> </td> </tr> </table> <br/>L-Soft's LISTSERV<sup>®</sup> Maestro e-mail marketing software won the Internet World Essentials 2003 Best of Show award in the marketing and customer service category. The Internet World Best of Show awards are given to exhibitors at Internet World business technology trade shows. The awards are judged by a panel of Internet World magazine editors. <table cellpadding="1"> <tr><td><a href="http://web.archive.org/web/20231211223736/http://www.internetworld.com/bestofshow/essentials_2003.php" target="_blank"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/more.gif" alt="More" border="0"></a></td></tr> <tr><td><a href="/web/20231211223736/https://www.lsoft.com/products/maestro.asp" target="_self"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/maestro.gif" alt="About LISTSERV Maestro" border="0"></a></td></tr> </table> </p> <p class="bodytext"> <a href="summer2003/ftcspamforum.pdf" target="_blank"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/head-ftc.gif" alt="L-Soft Submits Supplement in Response to FTC Spam Forum" border="0"></a> <br/>The U.S. Federal Trade Commission hosted a public forum about possible ways in which to deal with the proliferation of unsolicited commercial e-mail or spam. The three-day forum was held in Washington, DC, from April 30 to May 2. Françoise Becker, L-Soft's VP of Software Engineering, attended the forum and submitted a supplement to the FTC to be included in its records. The supplement, as submitted to the FTC, is available below in PDF format. <table cellpadding="1"> <tr><td><a href="summer2003/ftcspamforum.pdf" target="_blank"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/ftcsupplement.gif" alt="FTC Supplement" border="0"></a></td></tr> <tr><td><a href="http://web.archive.org/web/20231211223736/http://www.ftc.gov/bcp/workshops/spam/index.html" target="_blank"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/ftc.gif" alt="FTC Spam Forum" border="0"></a></td></tr> </table> </p> <p class="bodytext"><a href="/web/20231211223736/https://www.lsoft.com/customers/unitedway.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/head-unitedway.gif" alt="Success Story: United Way" border="0"></a> <br/><br/>United Way of America is the national organization dedicated to leading the United Way movement in making a measurable impact in every community across America. The United Way movement includes approximately 1,400 community-based organizations. Each organization is independent, separately incorporated and governed by local volunteers. <br/><br/>Because each United Way is independent and located in a separate geographical area, the Internet and e-mail in particular are critical to United Way's ability to work together across communities in a timely and cost-efficient fashion. United Way runs a growing number of lists, currently 92 with 734,578 subscribers. <table cellpadding="1"> <tr><td><a href="/web/20231211223736/https://www.lsoft.com/customers/unitedway.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/more.gif" alt="More" border="0"></a></td></tr> </table> </p> <p class="bodytext"> To browse more client success stories, visit L-Soft's <a href="/web/20231211223736/https://www.lsoft.com/customers/casestudies.asp">case study page</a>. If you or your company would like to be featured as an L-Soft success story, please contact <a href="http://web.archive.org/web/20231211223736/mailto:editor@lsoft.com">editor@lsoft.com</a>. </p> <table cellpadding="0" cellspacing="0"><tr><td bgcolor="cc6600"> <table width="290" cellpadding="0"> <tr><td><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/bh-qa.gif" alt="L-Soft Interviews Industry Expert"></td></tr> <tr><td bgcolor="#ffffff"> <table><tr><td> <p class="bodytext">L-Soft interviews bestselling author and renowned speaker Seth Godin. He coined the phrase <i>Permission Marketing</i>. <br/><br/>According to Godin, true opt-in e-mail marketing is definitely permission marketing - in other words, sending people what they actually want. <table cellpadding="1"> <tr><td><a href="summer2003/n-godin-qa-us.asp"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/more.gif" alt="More" border="0"></a></td></tr> </table> </p> </td></tr></table> </td></tr></table> </td></tr></table> <br/> <table cellpadding="0" cellspacing="0"><tr><td bgcolor="#cc6600"> <table width="290" cellpadding="0"> <tr><td><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/bh-events.gif" alt="Events"></td></tr> <tr><td bgcolor="#ffffff"> <table cellpadding="3"> <tr><td> <p class="bodytext">L-Soft is conducting the next public training sessions at its Landover, MD, facilities October 27-31. For more information about the classes offered and a list of the schedule, see the <a href="/web/20231211223736/https://www.lsoft.com/products/training.asp" target="_self">training page</a> or e-mail <a href="http://web.archive.org/web/20231211223736/mailto:training@lsoft.com">training@lsoft.com</a>.</p> <p><img src="/web/20231211223736im_/https://www.lsoft.com/news/spring2003/line.gif" height="2" width="280" alt=""></p> <p class="bodytext">L-Soft Vice President of Marketing Gabriela Linares will participate in a panel organized by DC Web Women titled <a href="http://web.archive.org/web/20231211223736/http://www.dcwebwomen.org/happening/mon_meetings_06172003.html" target="_blank">"Blacklists, Whitelists and Read All Over"</a> on June 17, 2003, in Washington, DC.</p> <p><img src="/web/20231211223736im_/https://www.lsoft.com/news/spring2003/line.gif" height="2" width="280" alt=""></p> <p class="bodytext">L-Soft will exhibit at <a href="http://web.archive.org/web/20231211223736/http://share.prod.web.sba.com/dc/" target="_blank">SHARE</a>, August 10-15, 2003, at the Marriott Wardman Park Hotel in Washington, DC.</p> <p><img src="/web/20231211223736im_/https://www.lsoft.com/news/spring2003/line.gif" height="2" width="280" alt=""></p> <p class="bodytext">Gabriela Linares, L-Soft's Vice President of Marketing, gave a presentation titled, <a href="summer2003/Successful_eMail_Strategies_0503.ppt" target="_blank">Successful eMail Marketing Practices</a> on May 21 at the eMarketing Association Annual Conference in Boston, MA.</p> </td></tr></table> </td></tr></table> </td></tr></table> <br/> <table cellspacing="0" cellpadding="0"><tr><td bgcolor="#cc6600"> <table width="290" cellpadding="0"> <tr><td><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/bh-quote.gif" alt="Quote of the Issue"></td></tr> <tr><td bgcolor="#ffffff"> <table cellpadding="3"><tr><td> <p class="quotetext">"We are very happy with the performance of LISTSERV<sup>®</sup>. It remains easy-to-use regardless of how much the lists grow. LISTSERV<sup>®</sup> has provided us with the ability to develop a more personalized relationship with our audience and to have a direct impact on their lives."</p> <p class="quotesource">Shobhit Kapoor, <br/>Director of Internet Technology, <br/>Lifetime Television</p> </td></tr></table> </td></tr></table> </td></tr></table> </td></tr> <tr><td colspan="3" align="center"><img src="/web/20231211223736im_/https://www.lsoft.com/news/summer2003/footer-us.gif" alt="Copyright 2003 L-Soft"></td></tr> </table> </td></tr> </table> <script async src="http://web.archive.org/web/20231211223736js_/https://www.googletagmanager.com/gtag/js?id=UA-3167554-2"></script> <script> window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'UA-3167554-2'); </script> </body> </html>